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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Brea, CA | $49,980 | $24.03 |
| 2 | Austin, TX | $42,454 | $20.41 |
| 3 | Fort Lauderdale, FL | $38,261 | $18.39 |
| 4 | Independence, OH | $37,789 | $18.17 |
| 5 | Oklahoma City, OK | $36,305 | $17.45 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $84,481 | $41 | - |
| 2 | Customer Care Consultant | $76,972 | $37 | - |
| 3 | Customer Account Executive | $76,539 | $37 | - |
| 4 | Customer Relationship Specialist | $71,304 | $34 | - |
| 5 | Customs Consultant | $66,005 | $32 | - |
| 6 | Customer Service Senior Associate | $61,552 | $30 | - |
| 7 | Solution Specialist | $60,894 | $29 | - |
| 8 | Brand Specialist | $49,032 | $24 | - |
| 9 | Customer Service Professional | $48,320 | $23 | - |
| 10 | Customer Sales Specialist | $47,737 | $23 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Chubb | $49,357 | $24 | 43 |
| 2 | Fireman's Fund Insurance Company | $49,270 | $24 | - |
| 3 | Safeco Insurance | $42,947 | $21 | - |
| 4 | Insurance Overload | $42,284 | $20 | - |
| 5 | The Ohio Casualty Insurance Company | $40,673 | $20 | - |
| 6 | Sentry | $40,628 | $20 | 11 |
| 7 | Infinity Insurance | $40,539 | $19 | - |
| 8 | Pilot Catastrophe | $40,435 | $19 | - |
| 9 | CNA Insurance | $40,369 | $19 | 2 |
| 10 | GEICO | $40,347 | $19 | 51 |
| 11 | ACCC Insurance | $40,255 | $19 | - |
| 12 | Crawford & Company | $40,137 | $19 | 13 |
| 13 | Kemper | $39,962 | $19 | 5 |
| 14 | State Auto Insurance | $39,805 | $19 | - |
| 15 | Zurich | $39,692 | $19 | 6 |
| 16 | The Travelers Companies | $39,675 | $19 | - |
| 17 | The Hanover Insurance Group | $39,598 | $19 | 4 |
| 18 | Allstate | $38,227 | $18 | 55 |
| 19 | American Strategic Insurance | $37,562 | $18 | - |
| 20 | Progressive | $37,297 | $18 | - |