Data Engineer (Remote)

Bon Secours Mercy Health
Remote or Washington, DC
**Thank you for considering a career at** **Bon Secours Mercy Health!**

**SUMMARY**

The Data Engineer will work closely with a multidisciplinary Agile team to build high quality data pipelines driving analytic solutions. These solutions will generate insights from the organization's connected data, enabling the organization to advance the data-driven decision-making capabilities of the organization's enterprise. This role requires deep understanding of data engineering, data analysis, reporting, and a basic understanding of data science techniques and workflows.

***Remote/work from home - eastern time zone hours

**ESSENTIAL JOB FUNCTIONS**

+ Design, develop, optimize, and maintain data architecture and pipelines that adhere to ETL principles and business goals

+ Solve complex data problems to deliver insights that helps our ministry achieve our goals

+ Understands modeling process, major groups of algorithmic techniques, and model testing techniques

+ Learn about machine learning, data science, computer vision, artificial intelligence, statistics, and/or applied mathematics

+ Partner with business analysts and solutions architects to develop technical architectures for strategic enterprise projects and initiatives.

+ Understand platforms available and how they are used (e.g., Azure, Hadoop, Bluemix )

+ Perform tasks related to data ETL, data structuring and cleaning, and data pipeline creation

+ Understand rules on data, privacy and security, and can ensure quality of data

+ Integrate data from multiple sources

**QUALIFICATIONS**

+ Bachelors Degree required

+ Masters / PhD in Computer Science, Management Information Systems, Engineeringpreferred

+ 1 year of experience working in data engineering or architecture rolerequired

+ 3+ years of experience working in data engineering or architecture rolepreferred

**ADDITIONAL SKILLS REQUIRED**

+ SQL and data analysis

+ Attention to detail

+ Programming (Python or Scala preferred)

+ Critical thinking

+ Development in cloud computing services

+ Relationship building

+ Building data pipelines

+ Ability to work with technical and non-technical stakeholders

+ Database development experience using Hadoop or BigQuery

+ Requirements translation

+ Data warehouse maintenance

+ Agile work process

+ Work with BI tools (e.g., Tableau, PowerBI)

+ Desire to learn

+ Familiarity with machine learning

+ Intellectually curious

+ Data governance

+ Work with structured and unstructured data

Bon Secours Mercy Health is an equal opportunity employer.

We'll also reward your hard work with:

+ Comprehensive, affordable medical, dental and vision plans

+ Prescription drug coverage

+ Flexible spending accounts

+ Life insurance w/AD&D

+ An employer-matched 403(b) for those who qualify

+ Paid time off

+ Educational Assistance

+ And much more

**S** **cheduled Weekly Hours:**

40

**Work Shift:**

**Department:**

SS Analytics

_All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for_ Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia _, which are Affirmative Action and Equal Opportunity Employers, please email_ _recruitment@mercy.com._ _If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at_ _recruitment@mercy.com_ .

Director of Finance, Community Health and Housing

Bon Secours Mercy Health
Remote or Baltimore, MD
**Thank you for considering a career at** **Bon Secours Mercy Health!**

**DIRECTOR OF FINANCE: COMMUNITY HEALTH AND HOUSING** **| Baltimore, MD**

**Work From Home Possible - *Baltimore Local Preferred***

**Primary Function/General Purpose of Position**

The Finance Director, Housing and Community Health is responsible for the financial and, in concert with the Executive Director/Housing & Community Development, operational performance of the rental housing portfolio and community health programs of the Bon Secours Baltimore Health System, a member of Bon Secours Mercy Health (BSMH). The position will be responsible for performing general accounting functions in accordance with BSMH policies and procedures, and all laws set forth by local, state and federal regulatory agencies. The position will also ensure the sustainability of the housing portfolio and community health programs, all while carrying out the mission of the Sisters of Bon Secours in West Baltimore. Further, the position will assist in the development of new programs and properties by providing expertise on management, financial stewardship and services.

**Employment Qualifications**

+ Possession of a bachelor's degree in accounting or finance from an accredited college or university. Advanced degree preferred.

+ CPA certification preferred.

+ Minimum 7-10 years previous work and supervisory experience, demonstrating knowledge of general policies and procedures followed in an accounting department.

+ Requires expertise in general principles of accounting, budgeting, payroll, and significant, directly related, and progressive experience.

+ Experience in real estate, residential property management or affordable housing and/or not-for-profit accounting is preferred, but not required.

+ Strong communication, organizational, planning, problem solving, technology, analytical, judgment and research skills.

+ Proficient with Microsoft Office Suite including Microsoft Outlook, Excel, Word, internet, and other systems including an accounting and payroll system.

+ Ability to work with minimal supervision and to juggle multiple tasks and deadlines.

+ Own vehicle and valid driver's license.

**Essential Job Functions**

**_Financial Oversight:_**

+ Prepares month-end financial reporting for distribution to internal executive leadership, as well as external parties, for all assigned areas.

+ Reviews and/or prepares assigned local system monthly journal entries during month-end close.

+ Reviews and/or prepares monthly reconciliations of assigned local system general ledger accounts.

+ Maintains general ledger accounts in accordance with generally accepted accounting principles and BSMH policy, and researches exceptions.

+ Leads the generation and preparation of programmatic reports and budget analyses and communicates/advises senior management on significant trends.

+ Review and analyze monthly financial statements, prepares various ad-hoc analysis as needed, and makes recommendations to leadership.

+ Support and review annual audits of the BSMH housing and community health programs as well as the individual housing properties

+ Support and review IRS Form 990 preparation of the BSMH housing and community health programs.

+ Participates in annual budget process for both operational and capital budget and working directly with operational/programmatic leaders on their budget(s).

+ Initiate BSBHS capital requests and assist with preparing BSMH capital reports, as needed.

+ Analyze various payroll reports on a bi-weekly basis for processing, as needed.

+ Sets operating procedures and conducts training for staff responsible for financial management, specifically related to stewardship and tracking of grant spending.

+ Directs staff accountants in the creation of automated and ad hoc reports to support program staff in appropriately spending down grant budgets.

**_ _** **_Monitor performance of Unity Properties' rental housing portfolio:_**

+ Responsible for monthly review of property management company financial statements, dashboard and account reconciliations including identification of discrepancies and areas of opportunities.

+ Interacts directly with the property management company on a monthly and or weekly basis regarding any areas of financial concern as identified in the review of monthly reporting package(s) and budgets.

+ In collaboration with the property management company, create annual operating and capital needs budgets for approval by Executive Director and CFO, as well as the Board of Directors.

+ Review and make recommendations for update/improvement of property management plans.

+ In collaboration with the Executive Director/Housing & Community Development and CFO, develop business plan, structure and resources to insource certain financial aspects of property management for a growing portfolio.

**_Asset Management and New Development:_**

+ Prepares and maintains asset management projections, by property, for future cash flow and reinvestment needs.

+ Collaborate with the Executive Director/Community Works, Executive Director/Housing & Community Development and CFO to develop and implement short-term improvements and long-range plans for the success of the portfolio.

+ Provide financial and operations expertise when BSBHS is developing new properties or refinancing existing ones.

**_ _** **_Compliance:_**

+ Collaborate with Financial Grants Manager on regulatory obligations and compliance.

+ Monitor housing compliance with all regulatory, insurance and financial obligations.

**_Team Player:_**

+ Be part of a larger Bon Secours Mercy Health team working for the success of the rental housing portfolio, community health programs, and the implementation of the Bon Secours Mercy Health mission around Community Health.

+ Meet all internal and external deadlines.

+ Supervises staff accountants and provides direction to them to meet program specific and organization-wide goals.

+ Ensure proper stewardship of organization's financial resources.

**Other Job Functions**

**_Communication skills:_**

+ Demonstrates active listening skills - Competent skills

+ Ability to ask questions for better understanding or clarification - Competent skills

+ Ability to constructively receive feedback - Competent skills

+ Ability to listen to another's point of view - Competent skills

+ Ability to proactively seek feedback - Competent skills

+ Ability to use feedback to make improvements - Competent skills

+ Communicates / responds timely with customers and co-workers - Competent skills

+ Understands and demonstrates appropriate nonverbal communication - Competent skills

+ Provides constructive feedback- Developing skills

**_Conceptual understanding skills:_**

+ Display an understanding of standards and expectations of own job - Competent skills

+ Creates effective product/report based on conceptual guidelines - Competent skills

+ Identifies opportunities and implements process improvement activities resulting in enhanced financial outcomes - Developing skills

**_Organizational skills:_**

+ Completes work in a timely manner - Competent skills

+ Meets deadlines and communicates status of meeting deadlines - Competent skills

+ Demonstrates effective skills/habits regarding documentation - Developing skills

+ Ability to prioritize competing workloads - Competent skills

+ Demonstrates ability to identify needs to improve the workplace - Developing skills

**_Teamwork skills:_**

+ Viewed as a resource to staff and is able to assist/teach others - Competent skills

+ Hold self-accountable - Competent skills

+ Constructively contribute to meetings - Competent skills

+ Ability to lead effective meetings- Developing skills

+ Demonstrates honesty, reliability and dependability - Competent skills

+ Demonstrates concern for impact to area of direct responsibility - Competent skills

+ Demonstrates concern for impact to area outside of direct responsibility - Developing skills

+ Ability to work cross-functionally with departments outside of direct responsibility - Developing skills

+ Ability to identify when someone needs help - Developing skills

**_Self-development skills:_**

+ Communicates obstacles to achieving his/her own goals - Competent skills

+ Measures progress towards his/her own goals - Competent skills

+ Meets expectations of professional development program - Competent skills

+ Provides input for setting his/her own goals - Competent skills

+ Seeks individual customer feedback directly from customer or through supervisor - Competent skills

+ Seeks opportunities for training on new approaches, techniques and methods - Developing skills

Bon Secours Mercy Health is an equal opportunity employer.

We'll also reward your hard work with:

+ Comprehensive, affordable medical, dental and vision plans

+ Prescription drug coverage

+ Flexible spending accounts

+ Life insurance w/AD&D

+ An employer-matched 403(b) for those who qualify

+ Paid time off

+ Educational Assistance

+ And much more

**S** **cheduled Weekly Hours:**

40

**Work Shift:**

Days (United States of America)

**Department:**

SS Finance - Operations

_All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for_ Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia _, which are Affirmative Action and Equal Opportunity Employers, please email_ _recruitment@mercy.com._ _If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at_ _recruitment@mercy.com_ .

Senior Foundation Content Specialist (Remote)

Bon Secours Mercy Health
Remote or Paducah, KY
**Thank you for considering a career at** **Bon Secours Mercy Health!**

In alignment with Bon Secours Mercy Health Foundation strategic initiatives and the Annual Programs strategy, the **Senior Content Specialist** will collaborate with Annual Programs leadership and staff to assist in executing a comprehensive institution-wide, multi-channel donor and prospective donor communications program. The Senior Content Specialist will collaborate with Annual Programs leaders to understand programs, needs and opportunities for strategic storytelling. The Senior Content Specialist will provide direction and oversight to the team of Content Specialists in sourcing, developing and adapting market-level and system-level content for a multi-channel communications plan for annual giving, using best practices to identify stories of impact and testimonials from the Foundation donor base. This position will manage and update the master content plan including leading monthly content brainstorming.

Essential Job Functions

+ In collaboration with Annual Programs leadership and as directed by Annual Programs content strategy and annual content plans, oversee the creation of content for annual giving, donor communications and all other identified audiences of the Foundation. •Collaborate with Annual Programs leaders to understand programs, needs and opportunities for strategic storytelling to assist in developing the master content plan.

+ Manage and update the master content plan and lead monthly content brainstorming sessions to prioritize content development and channel distribution.

+ Provide direction and oversight to the team of Content Specialists to coordinate sourcing story leads, story subjects and create content representing local market impacts and system-level impacts. Responsible for sourcing patient/beneficiary impact stories and donor testimonials.

+ Using the Foundation's brand voice and style, develop content for stewardship materials, appeals, email campaigns, social media, press releases, acknowledgment letters, videos and other communications.

+ Coordinate and oversee our freelance partners for interviews, photography and recording. Maintain freelance partner agreements.

+ Manage, organize and archive media releases for all story participants. Assist in adapting and editing content versioning for multiple communication channels. Organize and maintain a comprehensive content library, file naming conventions, and manage other digital assets.

+ Record testimonial participation as a constituent action in donor database when applicable.

+ Utilize our project management tools to curate projects for the system and local markets.

+ Coordinate with designers and website admin to generate consistent visual content.

+ This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Job Requirements

+ Minimum Education: Bachelors/4-year degree

+ Minimum 2-3 years of experience with a proven track record in content development and understanding of effective storytelling

Bon Secours Mercy Health is an equal opportunity employer.

We'll also reward your hard work with:

+ Comprehensive, affordable medical, dental and vision plans

+ Prescription drug coverage

+ Flexible spending accounts

+ Life insurance w/AD&D

+ An employer-matched 403(b) for those who qualify

+ Paid time off

+ Educational Assistance

+ And much more

**S** **cheduled Weekly Hours:**

40

**Work Shift:**

Days (United States of America)

**Department:**

Home Office Foundation

_All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for_ Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia _, which are Affirmative Action and Equal Opportunity Employers, please email_ _recruitment@mercy.com._ _If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at_ _recruitment@mercy.com_ .

Systems Analyst Financial IT HFM Architect (Remote)

Bon Secours Mercy Health
Remote or Annapolis, MD
**Thank you for considering a career at** **Bon Secours Mercy Health!**

**Summary of Primary Function/General Purpose of Position (2-3 sentences)**

This position is responsible for the daily maintenance and ongoing support of development of existing and/or new Hyperion Financial Management (HFM) applications to support the ongoing financial close and facilitate reporting. This includes development of member lists, business rules and overseeing financial processes to support the monthly, quarterly and annual close cycle(s).

**Essential Job Functions**

**Essential Functions (7-10) Statements -** _List the essential functions of the job. Essential functions are the reasons a job exists._

Maintain existing HFM applications across both Production and Test environments, following system outlined policies and procedures defined by the organization.

Monitoring application processes for both completeness and efficiency, including consolidations, integrations and base financial reporting.

Oversee daily, weekly and monthly automated tasks to ensure tasks have successfully executed. Troubleshoot common errors as required.

Coordinate HFM metadata updates required to support the monthly close. Coordinate with the Planning Administrator to ensure systems are in alignment to support upstream and downstream integrations as needed.

Support HFM business rule updates to support financial reporting and evolution of business requirements.

Serve as liaison to the General Accounting and Financial Reporting team to help monitor FDMEE check reports and explain system driven calculations.

Primary support contact for HFM questions and preparing analytics for upper management, as requested.

Support Hyperion Training sessions and knowledge transfer, where applicable.

Assist in future HFM development as needed, including development of new applications and processes.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

**Patient Population**

_The following must be included in all position descriptions that involve direct or indirect patient care. This is a JCAHO requirement. Also select the age of the patient population served:_



Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.



Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.



Neonates (0-4 weeks)



Adolescents (13-17 years)



Infant (1-12 months)



Adults (18-64 years).



Pediatrics (1-12 years)



Geriatrics (65 years and older)



Not applicable to this position.

**Employment Qualifications**

**Education Qualifications** - _List the_ **_minimum_** _education, training, and experience required to perform the essential functions of the position._

Required Minimum Education:

Bachelor's Degree

Business Administration

Click or tap here to enter text.

Preferred Education

Bachelor's Degree

Finance, Accounting, Accounting Information Systems, or Information Technology

Click or tap here to enter text.

**Licensing/ Certification** - _If registration, certification or licensure is required, include the name of the accrediting or licensing body._

Licensure/Certification Required

Click or tap here to enter text.

Licensure/Certification Preferred

Hyperion Financial Management Certification a plus.

**Minimum Qualifications**

Minimum Years and Type of Experience

1-3 years' experience working with Hyperion EPM Suite specifically HFM.

Other Knowledge, Skills and Abilities Required

Great communicator with the ability to effectively describe complicated ideas to different audiences. You must be highly organized, proficient in time management, and possess strong public speaking skills.

Other Knowledge, Skills and Abilities Preferred

Baseline in VBScript/HFM rules and familiarity with batch scripting.

☒ **Combination of post-secondary education and experience in lieu of a degree.**

**V.Working Conditions**

This section addresses the physical environment in which the employee will perform the work.



Periods of high stress and fluctuating workloads may occur.



Long-distance or air travel as needed- not to exceed 20% travel.



General office environment.



May be exposed to high noise levels and bright lights.



May be exposed to physical altercations and verbal abuse.



May be exposed to limited hazardous substances or body fluids.*



May be required to use physical restraints.



May be exposed to human blood and other potentially infectious materials.*



May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.



May have periods of constant interruptions.



Required to car travel to off-site locations, occasionally in adverse weather conditions.



Prolonged periods of working alone.



Other: Click or tap here to enter text.

_* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control._

**VI.Physical Requirements**

**Physical Demands**

Frequency

0%

1-33%

34-66%

67-100%

Lifting/ Carrying (0-50 lbs.)









Lifting/ Carrying (50-100 lbs.)









Push/ Pull (0-50 lbs.)









Push/ Pull (50-100 lbs.)









Stoop, Kneel









Crawling









Climbing









Balance









Bending









**Work Position**

Sitting









Walking









Standing









**VII.Additional Physical Requirements/ Hazards**

**Physical Requirements**

**Hazards**

Select if a physical requirement for this job.

Select if a potential hazard for this job.



Manual dexterity (eye/hand coordination)



Depth perception



Perform shift work



Use of Latex Gloves



Maneuver weight of patients



Exposure to toxic/caustic/chemicals/detergents



Hear alarms/telephone/tape recorder



Exposure to moving mechanical parts



Reach above shoulder



Exposure to dust/fumes



Repetitive arm/hand movements



Exposure to potential electrical shock



Finger Dexterity



Exposure to x ray/electromagnetic energy



Color Vision



Exposure to high pitched noises



Acuity - far



Gaseous risk exposure



Acuity - near



Other: Click or tap here to enter text.

Bon Secours Mercy Health is an equal opportunity employer.

We'll also reward your hard work with:

+ Comprehensive, affordable medical, dental and vision plans

+ Prescription drug coverage

+ Flexible spending accounts

+ Life insurance w/AD&D

+ An employer-matched 403(b) for those who qualify

+ Paid time off

+ Educational Assistance

+ And much more

**S** **cheduled Weekly Hours:**

40

**Work Shift:**

Days (United States of America)

**Department:**

SS Finance - Finance Services

_All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for_ Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia _, which are Affirmative Action and Equal Opportunity Employers, please email_ _recruitment@mercy.com._ _If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at_ _recruitment@mercy.com_ .

Foundation Website Specialist (Remote)

Bon Secours Mercy Health
Remote or Annapolis, MD
**Thank you for considering a career at** **Bon Secours Mercy Health!**

The **Foundation Website Specialist** has a passion for planning and execution against omnichannel strategy, putting the donor/consumer at the center of all digital marketing campaigns and website interactions. The website specialist will report to the digital fundraising manager and will collaborate closely with Bon Secours Mercy Health Foundation Annual Programs leadership to align web strategy with the Donor Experience Plan.

This role will serve as the website administrator and social media administrator for overall web presence and social strategies to acquire, nurture and engage Bon Secours Mercy Health Foundation donors and potential donors with a personalized digital experience.

Essential Job Functions

+ Create, edit, manage, organize and optimize organizational web content of BSMH Foundation.

+ Map content and stories to content modules.

+ Enter approved site content for publication.

+ Implement and monitor site analytics to report on KPIs and identify optimization opportunities.

+ Manage LogicHop conditionals for site personalization and identify additional opportunities for personalization.

+ Ensure Search Engine Optimization best practices are utilized, and use website analytics data to support decision making on site architecture, organization, and future content development.

+ Track keyword rankings across targeted areas and optimize content accordingly to enhance the Foundation's presence in search engines.

+ Ensure that keyword research is utilized to assist other content creators in creating new content.

+ Execute components of the Foundation's multi-channel digital strategy

+ Work with digital fundraising specialist to keep interests and campaigns in sync between Luminate Online and WordPress to ensure accurate personalization functionality.

+ Build, schedule and promote social media content and campaigns on Facebook.

+ This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Bon Secours Mercy Health is an equal opportunity employer.

We'll also reward your hard work with:

+ Comprehensive, affordable medical, dental and vision plans

+ Prescription drug coverage

+ Flexible spending accounts

+ Life insurance w/AD&D

+ An employer-matched 403(b) for those who qualify

+ Paid time off

+ Educational Assistance

+ And much more

**S** **cheduled Weekly Hours:**

40

**Work Shift:**

Days (United States of America)

**Department:**

Home Office Foundation

_All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for_ Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia _, which are Affirmative Action and Equal Opportunity Employers, please email_ _recruitment@mercy.com._ _If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at_ _recruitment@mercy.com_ .

Senior Foundation Content Specialist (Remote)

Bon Secours Mercy Health
Remote or Annapolis, MD
**Thank you for considering a career at** **Bon Secours Mercy Health!**

In alignment with Bon Secours Mercy Health Foundation strategic initiatives and the Annual Programs strategy, the **Senior Content Specialist** will collaborate with Annual Programs leadership and staff to assist in executing a comprehensive institution-wide, multi-channel donor and prospective donor communications program. The Senior Content Specialist will collaborate with Annual Programs leaders to understand programs, needs and opportunities for strategic storytelling. The Senior Content Specialist will provide direction and oversight to the team of Content Specialists in sourcing, developing and adapting market-level and system-level content for a multi-channel communications plan for annual giving, using best practices to identify stories of impact and testimonials from the Foundation donor base. This position will manage and update the master content plan including leading monthly content brainstorming.

Essential Job Functions

+ In collaboration with Annual Programs leadership and as directed by Annual Programs content strategy and annual content plans, oversee the creation of content for annual giving, donor communications and all other identified audiences of the Foundation. •Collaborate with Annual Programs leaders to understand programs, needs and opportunities for strategic storytelling to assist in developing the master content plan.

+ Manage and update the master content plan and lead monthly content brainstorming sessions to prioritize content development and channel distribution.

+ Provide direction and oversight to the team of Content Specialists to coordinate sourcing story leads, story subjects and create content representing local market impacts and system-level impacts. Responsible for sourcing patient/beneficiary impact stories and donor testimonials.

+ Using the Foundation's brand voice and style, develop content for stewardship materials, appeals, email campaigns, social media, press releases, acknowledgment letters, videos and other communications.

+ Coordinate and oversee our freelance partners for interviews, photography and recording. Maintain freelance partner agreements.

+ Manage, organize and archive media releases for all story participants. Assist in adapting and editing content versioning for multiple communication channels. Organize and maintain a comprehensive content library, file naming conventions, and manage other digital assets.

+ Record testimonial participation as a constituent action in donor database when applicable.

+ Utilize our project management tools to curate projects for the system and local markets.

+ Coordinate with designers and website admin to generate consistent visual content.

+ This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Job Requirements

+ Minimum Education: Bachelors/4-year degree

+ Minimum 2-3 years of experience with a proven track record in content development and understanding of effective storytelling

Bon Secours Mercy Health is an equal opportunity employer.

We'll also reward your hard work with:

+ Comprehensive, affordable medical, dental and vision plans

+ Prescription drug coverage

+ Flexible spending accounts

+ Life insurance w/AD&D

+ An employer-matched 403(b) for those who qualify

+ Paid time off

+ Educational Assistance

+ And much more

**S** **cheduled Weekly Hours:**

40

**Work Shift:**

Days (United States of America)

**Department:**

Home Office Foundation

_All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for_ Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia _, which are Affirmative Action and Equal Opportunity Employers, please email_ _recruitment@mercy.com._ _If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at_ _recruitment@mercy.com_ .

Visual Communications Specialist (Remote)

Bon Secours Mercy Health
Remote or Paducah, KY
The Bon Secours Mercy Health Foundation's Visual Communications Specialist has a passion for engaging the donor/consumer at the center of all digital communications and website interactions. The visual communications specialist will report to the Digital Fundraising Manager and will collaborate closely with Annual Programs leadership to ensure consistent visual style of all digital assets across platforms, including website, email, social media and video.

This role will design and produce engaging digital assets and content including static graphics, photos, video, animations, audio, and interactive multimedia to help acquire, nurture and engage Bon Secours Mercy Health Foundation donors and potential donors. Ideal candidate will have proven experience with digital design, visual communications, email and web design using WordPress; design tools such as Adobe Creative Suite; HTML, CSS, Javascript, and JQuery.
**Essential Job Functions** + Conceptualize, design and produce a variety of multi-media assets for media platforms including web, video, email, social media. + Ensure adherence to brand standards and consistency of visual style across platforms, including alignment with print design. + Apply visual design best practice principles to design and develop static and interactive elements such as graphics, videos, photos, animations, etc. + Manage multiple projects at once, prioritize due dates, and meet deadlines. + Assist digital team members with website administration and building and scheduling email marketing campaigns. + This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. **Minimum Requirements** + Bachelors preferred in one of the following: Visual Communications; Digital Communications and Media/Multimedia; Web Design or related field. + Minimum 2 years of relevant, recent experience with visual communications or digital multimedia design required. Bon Secours Mercy Health is an equal opportunity employer. We'll also reward your hard work with: + Comprehensive, affordable medical, dental and vision plans + Prescription drug coverage + Flexible spending accounts + Life insurance w/AD&D + An employer-matched 403(b) for those who qualify + Paid time off + Educational Assistance + And much more **S** **cheduled Weekly Hours:** 40 **Work Shift:** Days (United States of America) **Department:** Home Office Foundation _All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for_ Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia _, which are Affirmative Action and Equal Opportunity Employers, please email_ _recruitment@mercy.com._ _If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at_ _recruitment@mercy.com_ .

Contact Specialist

Bon Secours Mercy Health
Remote or Paducah, KY
**Thank you for considering a career at** **Bon Secours Mercy Health!**

Under the leadership of the Enterprise Contact Center Management Team, the Access 360 Ambassador is responsible for providing exceptional customer service while scheduling patients, completing registration and financial clearance functions prior to the patients arrival for service. The Access 360 Ambassador will also facilitate the engagement of clinical personnel when required. The Access 360 Ambassador is responsible for collecting and validating accurate patient demographic and insurance information, scheduling the patient into applicable systems of record

***This is a Work From Home Opportunity***

**Responsibilities**

+ Primarily supports inquiries for: registration, general information, clinical connection and messaging

+ Acts as first point of contact for incoming customer inquiries and requests by omni-channels

+ Leverages CRM to perform front-line customer support and resolves most issues and utilizes critical thinking to determine what customer inquiries require

+ Organizes work / resources to accomplish objectives

+ Multi-tasking, effective problem-solving skills, excellent customer service, effective listening skills, good grammar and knowledge of basic medical terminology

+ Proactively communicates issues or potential issues involving customer service and process improvement opportunities to your supervisor

+ Demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information

+ Meets productivity requirements to ensure excellent customer service is provided to patients

+ Maintains stable performance under pressure and handles stress in ways to maintain relationships with patients and co-workers

+ Maintain satisfactory attendance and punctuality as set forth by BSMH policies

+ Must be able to work with minimal supervision

+ May be required to process patient monetary requirements

**Qualifications**

+ High School Diploma or GED. College experience preferred.

+ 1-2 years of customer service experience

+ Solid computer knowledge and skills, including the ability to navigate complex systems and create reports when needed

+ Previous experience using Salesforce or other customer relationship management software preferred

Bon Secours Mercy Health is an equal opportunity employer.

We'll also reward your hard work with:

+ Comprehensive, affordable medical, dental and vision plans

+ Prescription drug coverage

+ Flexible spending accounts

+ Life insurance w/AD&D

+ An employer-matched 403(b) for those who qualify

+ Paid time off

+ Educational Assistance

+ And much more

**S** **cheduled Weekly Hours:**

24

**Work Shift:**

**Department:**

SS Access 360 - West Contact Ctr

_All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for_ Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia _, which are Affirmative Action and Equal Opportunity Employers, please email_ _recruitment@mercy.com._ _If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at_ _recruitment@mercy.com_ .

Visual Communications Specialist (Remote)

Bon Secours Mercy Health
Remote or Irvine, KY
The Bon Secours Mercy Health Foundation's Visual Communications Specialist has a passion for engaging the donor/consumer at the center of all digital communications and website interactions. The visual communications specialist will report to the Digital Fundraising Manager and will collaborate closely with Annual Programs leadership to ensure consistent visual style of all digital assets across platforms, including website, email, social media and video.

This role will design and produce engaging digital assets and content including static graphics, photos, video, animations, audio, and interactive multimedia to help acquire, nurture and engage Bon Secours Mercy Health Foundation donors and potential donors. Ideal candidate will have proven experience with digital design, visual communications, email and web design using WordPress; design tools such as Adobe Creative Suite; HTML, CSS, Javascript, and JQuery.
**Essential Job Functions** + Conceptualize, design and produce a variety of multi-media assets for media platforms including web, video, email, social media. + Ensure adherence to brand standards and consistency of visual style across platforms, including alignment with print design. + Apply visual design best practice principles to design and develop static and interactive elements such as graphics, videos, photos, animations, etc. + Manage multiple projects at once, prioritize due dates, and meet deadlines. + Assist digital team members with website administration and building and scheduling email marketing campaigns. + This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. **Minimum Requirements** + Bachelors preferred in one of the following: Visual Communications; Digital Communications and Media/Multimedia; Web Design or related field. + Minimum 2 years of relevant, recent experience with visual communications or digital multimedia design required. Bon Secours Mercy Health is an equal opportunity employer. We'll also reward your hard work with: + Comprehensive, affordable medical, dental and vision plans + Prescription drug coverage + Flexible spending accounts + Life insurance w/AD&D + An employer-matched 403(b) for those who qualify + Paid time off + Educational Assistance + And much more **S** **cheduled Weekly Hours:** 40 **Work Shift:** Days (United States of America) **Department:** Home Office Foundation _All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for_ Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia _, which are Affirmative Action and Equal Opportunity Employers, please email_ _recruitment@mercy.com._ _If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at_ _recruitment@mercy.com_ .

Annual Giving Program Specialist (Remote)

Bon Secours Mercy Health
Remote or Irvine, KY
**Thank you for considering a career at** **Bon Secours Mercy Health!**

The **Annual Giving Program Specialist** will collaborate with Bon Secours Mercy Health Foundation's Annual Programs leadership and staff to assist in a comprehensive institution-wide, multi-channel donor and prospective donor communications program. Possesses experience with developing, executing, analysis and reporting of programs and initiatives for direct response solicitations, new donor acquisition campaigns, donor communications, donor relations and stewardship tactics. Collaborates with Annual Programs leadership to execute facilitate ministry-wide strategies to ensure donor loyalty, increase active donor base through retention and acquisition of donors, increase gift revenue through upgrades and gift frequency, and build a pipeline of donors for major gift cultivation. Primarily responsible for revenue producing ministry-wide programs and initiatives, and able to provide direction and support for market-level execution of Annual Programs tactics as directed.

Essential Job Functions

+ Support development and implementation of a comprehensive ministry-wide annual giving program capable of executing donor retention, acquisition, recapture and upgrade strategies that drive increased revenue.

+ Support development and implementation of both digital and print/mail strategies for a comprehensive, multi-channel direct response and donor communications program to sustain and grow the number of annual donors and the size of individual donations, leading to revenue growth and growth of the active donor base.

+ Support creation and delivery of all annual giving communications incorporating content customized to local markets, including donor/prospective donor communications, solicitations/appeals, and stewardship.

+ Coordinate creative production of foundation materials, content and visual assets related to execution of Annual Programs strategies, including mailings, event collaterals, invitations, flyers, videos, reports and other tactics.

+ Assist in strategy and execution of giving programs such as appeal campaigns, monthly giving, matching campaigns, planned giving campaigns and other communications to increase annual giving.

+ The Program Specialist will work independently to oversee revenue producing initiatives and ongoing programs related to annual giving.

+ The Program Specialist will be adept at managing competing deadlines and multiple projects while adhering to all established processes and procedures.

+ This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Job Requirements

+ Minimum 3 years of experience with a proven track record and demonstrated results in donor communications, annual giving, stewardship and project/program leadership.

+ Minimum Education Required: Bachelors/4-year degree

Bon Secours Mercy Health is an equal opportunity employer.

We'll also reward your hard work with:

+ Comprehensive, affordable medical, dental and vision plans

+ Prescription drug coverage

+ Flexible spending accounts

+ Life insurance w/AD&D

+ An employer-matched 403(b) for those who qualify

+ Paid time off

+ Educational Assistance

+ And much more

**S** **cheduled Weekly Hours:**

40

**Work Shift:**

Days (United States of America)

**Department:**

Home Office Foundation

_All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for_ Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia _, which are Affirmative Action and Equal Opportunity Employers, please email_ _recruitment@mercy.com._ _If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at_ _recruitment@mercy.com_ .

Senior Foundation Content Specialist (Remote)

Bon Secours Mercy Health
Remote or Irvine, KY

Contact Specialist

Bon Secours Mercy Health
Remote or Irvine, KY

Annual Giving Program Specialist (Remote)

Bon Secours Mercy Health
Remote or Paducah, KY

Foundation Website Specialist (Remote)

Bon Secours Mercy Health
Remote or Irvine, KY

Foundation Website Specialist (Remote)

Bon Secours Mercy Health
Remote or Paducah, KY

Visual Communications Specialist (Remote)

Bon Secours Mercy Health
Remote or Annapolis, MD

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