Team Leader jobs at Meridian Health Services

Your Job: The Clinical Team Leader performs direct patient care as the charge nurse and maintains a safe and therapeutic environment. Your Job Requirements: • Graduate from an accredited school of nursing: BSN required • Completion of charge nurse training and competencies (if external hire, must complete within 90 days of hire). • Current RN license in the State of Texas or compact license • Clinical Course Certifications (Basic Life Support, Advanced Cardio Life Support, Pediatric Advanced Life Support, NRP, etc.) consistent with RN requirements for specific clinical area. • Advanced Specialty Certification or agreement to obtain within 2 years (CCRN, CEN, RNC, etc.) Your Job Responsibilities: • Provides front line leadership and decision-making for departmental staff, ensuring the quality and integrity of care delivered. • Develops plan for unit staffing based on patient acuity/care needs and oversees day to day operations on the designated shift. • Monitors workflow and adjusts staffing accordingly to support fiscal goals of the unit. • Coordinates and facilitates efficient patient flow for the unit. Ensures timely and efficient pull of patients being admitted to the unit as well as timeliness of discharging patients from the unit. • Assists the manager in achieving and sustaining department and organizational objectives including but not limited to patient experience, length of stay, and unit/patient specific quality measures. • Participates in department specific initiatives and process improvement projects. • Participates in peer interviews and provide feedback for employee evaluations as requested by manager. • Assists with occurrence investigations. • Other duties as assigned. Methodist Dallas Medical Center is one of North Texas' best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned: Magnet -designated hospital 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023 Level III Neonatal Intensive Care Unit Liver, kidney, and pancreas transplantation programs

Your key areas of responsibilities will include Representing the organization as an ambassador. Experience in leading solution design, configuration, integration, and delivering integrated solutions in the manufacturing industry. 10 years of SAP PP-PI consulting experience with a minimum of 5 end-to-end implementations. Candidates with S4 HANA implementation experience would be preferred. Implementation experience in the Life science industry is a must, with at least 3 end to end implementations. Experience in implementing enterprise recipe management solutions and knowledge of ISA88 standards. Knowledge of X-Steps and PI sheets is a must with experience in various options of shopfloor recipe interface. Expert in Active Ingredient Management and Material Qty calculation Possess expert knowledge of BOMs, BOM versions, Recipes, Resources, process/production orders. Strong knowledge of PP-PI integration with other modules like SD, MM, CO, QM. Experience in integrating SAP to External MES systems. Preference will be given to candidates with functional experience in the Life science industry End-to-end knowledge in RICEF development i.e., requirement gathering, FS preparation, testing, and business acceptance. Supporting the delivery of ERP projects (SAP ECC, SAP S/4HANA etc.) as a Manufacturing Lead Analyzing, proposing & implementing changes in client's business processes for improving their ERP processes and bring in supply chain efficiency & overall performance of the client's business Supporting Project Management teams with pre-sales assistance including documentation, building demos, team management etc. Qualifications Process or Life science industry qualifications preferred Certification in PP-PI Excellent verbal and written communication, interpersonal, and presentation skills Proficient in the use of MS Excel, MS Word, PowerPoint, and SharePoint Applications Should be ready for short-term or long-term travels across the globe Type of work-Consulting and System Configuration

ResMed is expanding its American distribution operations, opening a new facility in Indianapolis in 2027. As Senior Distribution Operations Site Lead, you will lead and oversee all distribution operations at our Indianapolis site, ensuring excellence across inbound and outbound logistics, inventory management, and shipping execution. In this role, you will build, mentor, and develop a high-performing team while driving strategies and processes that enhance efficiency, accuracy, and customer satisfaction. You will design and track key performance indicators (KPIs) to measure operational effectiveness and ensure continuous improvement through data-driven reporting and analysis. Beyond operational leadership, you will play a critical role in shaping a workplace culture that reflects ResMed's values, fosters collaboration, and supports professional growth across the team. Let's talk about Responsibilities: Lead Facility Start-Up: Oversee end-to-end operational readiness of the new Indiana Distribution Center, including site commissioning, equipment installation, systems integration, and alignment with ResMed's global standards Operational Leadership: Establish and manage day-to-day distribution operations (receiving, storage, order fulfillment, shipping), ensuring compliance with safety, quality, and service-level objectives Team Development: Recruit, train, and lead a high-performing operations team, fostering a culture of accountability, continuous improvement, and employee engagement Cross-Functional Coordination & Travel: Partner with corporate stakeholders (GSA, GTS, Real Estate, Finance, Supply Chain, etc.) and travel to other DCs and vendor sites as needed to ensure consistent practices and knowledge transfer Performance & Scalability: Drive KPIs, cost efficiency, and scalability strategies to support long-term growth-optimizing labor, automation, and facility utilization while ensuring customer-centric service. Provide support, mentor, and motivate your hourly workforce Facility Compliance & Safety: Provide support in ensuring that Indiana DC meets all regulatory, environmental, and health & safety standards, including OSHA requirements and company-specific compliance programs Startup Project Management: Partner with stakeholders to lead critical milestones of the facility startup such as vendor management, SOP development, WMS/automation go-live, and stabilization of operations during the ramp-up phase. Oversee and assist inventory control to ensure accountability of materials and goods Establish appropriate communications (content and frequency) with team to align focus and efforts with organizational and customer needs Establish and/or modify operational methods and procedures as needed Recommend changes to policies and procedures to improve area of responsibility or organization as a whole Budget & Cost Control: Develop and manage site-level operating budgets, capital expenditures, and cost-reduction initiatives to deliver on financial and ROI targets Technology & Automation Ownership: Oversee implementation, optimization, and ongoing performance of automation systems (e.g., robotics, conveyor, WMS) to drive efficiency and scalability Business Continuity & Risk Management: Assist with establishing contingency plans, disaster recovery protocols, and risk mitigation strategies to protect the facility and ensure uninterrupted service Stakeholder & Community Engagement: Represent the site with internal executives, external partners, and local community stakeholders, building strong relationships that support both operational success and ResMed's reputation. Let's talk about Qualifications and Experience Required: Minimum 10 years of experience in a warehouse/distribution environment Minimum 3 years of supervisory experience Facility Startup Expertise: Proven track record in launching and stabilizing large-scale distribution centers, including vendor management, automation deployment, and operational ramp-up Leadership & People Management: Strong experience in recruiting, developing, and leading high-performing teams in fast-paced, high-volume environments Technical & Systems Knowledge: Proficiency with Warehouse Management Systems (WMS), automation/robotics solutions, and data-driven performance tools (e.g., KPIs, dashboards) Regulatory & Safety Knowledge: Demonstrated expertise in OSHA standards, workplace safety, and compliance with regulatory and corporate policies Communication & Travel: Excellent communication and stakeholder management skills, with flexibility to travel domestically for training, vendor engagement, and cross-DC alignment Preferred: Bachelor's degree (B.A.) preferred or equivalent combination of education and experience Experience with Oracle or comparable Supply Chain/Logistics systems Experience with a Warehouse Management System Joining us is more than saying “yes” to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Why your role matters We are hiring Afterschool Site Leaders for the 2025 school year! This is a part-time, weekday afternoon role (2:00 PM - 6:30 PM) at elementary schools across Austin and surrounding areas. Enjoy weekends off, a supportive team environment, and a free YMCA membership. As a Site Leader, you'll oversee daily operations for our licensed afterschool program-supporting staff, leading activities, and ensuring a safe, engaging space for up to 85 children ages 4-12. You'll play a key leadership role in bringing the Y's mission to life each afternoon. How you make an impact Supervise a group of up to 85 children and a team of staff, ensuring smooth daily operations and a high-quality experience for all participants Support and guide your staff team, fostering collaboration, positivity, and professional growth Implement curriculum and daily schedules that include games, creative projects, learning activities, and outdoor play Ensure the safety and well-being of all children by following Texas Childcare licensing standards and YMCA policies Maintain clear and consistent communication with parents, caregivers, and your supervisor Accurately complete required documentation and maintain confidential records related to attendance, behavior, and health Build relationships with students that promote social-emotional learning, academic support, and positive behavior Address daily challenges-such as late pickups, behavior concerns, or scheduling needs-with professionalism and flexibility Support an inclusive and welcoming environment for children, families, and staff Represent the YMCA's mission, values, and community impact with pride Take on additional duties as needed to ensure program success What you bring to the Y High school diploma or GED required Must be at least 21 years old At least 6 months of experience working in a licensed childcare setting or equivalent coursework in child development Valid driver's license and eligibility to pass a background check Current First Aid/CPR certification (or willingness to obtain-training provided) Availability to work Monday through Friday from 2:00 PM - 6:30 PM Strong organizational and leadership skills Excellent communication and customer service abilities A positive, team-oriented mindset and a passion for youth development Commitment to creating an inclusive environment where all children and staff feel supported and valued Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why your role matters We are hiring Afterschool Site Leaders for the 2026 school year! This is a part-time, weekday afternoon role (2:00 PM - 6:30 PM) at elementary schools across Austin and surrounding areas. Enjoy weekends off, a supportive team environment, and a free YMCA membership. As a Site Leader, you'll oversee daily operations for our licensed afterschool program-supporting staff, leading activities, and ensuring a safe, engaging space for up to 85 children ages 4-12. You'll play a key leadership role in bringing the Y's mission to life each afternoon. How you make an impact Supervise a group of up to 85 children and a team of staff, ensuring smooth daily operations and a high-quality experience for all participants Support and guide your staff team, fostering collaboration, positivity, and professional growth Implement curriculum and daily schedules that include games, creative projects, learning activities, and outdoor play Ensure the safety and well-being of all children by following Texas Childcare licensing standards and YMCA policies Maintain clear and consistent communication with parents, caregivers, and your supervisor Accurately complete required documentation and maintain confidential records related to attendance, behavior, and health Build relationships with students that promote social-emotional learning, academic support, and positive behavior Address daily challenges-such as late pickups, behavior concerns, or scheduling needs-with professionalism and flexibility Support an inclusive and welcoming environment for children, families, and staff Represent the YMCA's mission, values, and community impact with pride Take on additional duties as needed to ensure program success What you bring to the Y High school diploma or GED required Must be at least 21 years old At least 6 months of experience working in a licensed childcare setting or equivalent coursework in child development Valid driver's license and eligibility to pass a background check Current First Aid/CPR certification (or willingness to obtain-training provided) Availability to work Monday through Friday from 2:00 PM - 6:30 PM Strong organizational and leadership skills Excellent communication and customer service abilities A positive, team-oriented mindset and a passion for youth development Commitment to creating an inclusive environment where all children and staff feel supported and valued Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why your role matters We are hiring Afterschool Site Leaders for the 2026 school year! This is a part-time, weekday afternoon role (Monday-Friday, 2:00 PM - 6:30 PM) at elementary schools across Austin and surrounding areas. Enjoy weekends off, a supportive team environment, and a free YMCA membership. As a Site Leader, you'll oversee daily operations for our licensed afterschool program-supporting staff, leading activities, and ensuring a safe, engaging space for up to 85 children ages 4-12. You'll play a key leadership role in bringing the Y's mission to life each afternoon. How you make an impact Supervise a group of up to 85 children and a team of staff, ensuring smooth daily operations and a high-quality experience for all participants Support and guide your staff team, fostering collaboration, positivity, and professional growth Implement curriculum and daily schedules that include games, creative projects, learning activities, and outdoor play Ensure the safety and well-being of all children by following Texas Childcare licensing standards and YMCA policies Maintain clear and consistent communication with parents, caregivers, and your supervisor Accurately complete required documentation and maintain confidential records related to attendance, behavior, and health Build relationships with students that promote social-emotional learning, academic support, and positive behavior Address daily challenges-such as late pickups, behavior concerns, or scheduling needs-with professionalism and flexibility Support an inclusive and welcoming environment for children, families, and staff Represent the YMCA's mission, values, and community impact with pride Take on additional duties as needed to ensure program success What you bring to the Y High school diploma or GED required Must be at least 21 years old At least 6 months of experience working in a licensed childcare setting or equivalent coursework in child development Valid driver's license and eligibility to pass a background check Current First Aid/CPR certification (or willingness to obtain-training provided) Availability to work Monday through Friday from 2:00 PM - 6:30 PM Strong organizational and leadership skills Excellent communication and customer service abilities A positive, team-oriented mindset and a passion for youth development Commitment to creating an inclusive environment where all children and staff feel supported and valued Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why your role matters We are hiring Afterschool Site Leaders for the 2026 school year! This is a part-time, weekday afternoon role (2:00 PM - 6:30 PM) at elementary schools across Austin and surrounding areas. Enjoy weekends off, a supportive team environment, and a free YMCA membership. As a Site Leader, you'll oversee daily operations for our licensed afterschool program-supporting staff, leading activities, and ensuring a safe, engaging space for up to 85 children ages 4-12. You'll play a key leadership role in bringing the Y's mission to life each afternoon. How you make an impact Supervise a group of up to 85 children and a team of staff, ensuring smooth daily operations and a high-quality experience for all participants Support and guide your staff team, fostering collaboration, positivity, and professional growth Implement curriculum and daily schedules that include games, creative projects, learning activities, and outdoor play Ensure the safety and well-being of all children by following Texas Childcare licensing standards and YMCA policies Maintain clear and consistent communication with parents, caregivers, and your supervisor Accurately complete required documentation and maintain confidential records related to attendance, behavior, and health Build relationships with students that promote social-emotional learning, academic support, and positive behavior Address daily challenges-such as late pickups, behavior concerns, or scheduling needs-with professionalism and flexibility Support an inclusive and welcoming environment for children, families, and staff Represent the YMCA's mission, values, and community impact with pride Take on additional duties as needed to ensure program success What you bring to the Y High school diploma or GED required Must be at least 21 years old At least 6 months of experience working in a licensed childcare setting or equivalent coursework in child development Valid driver's license and eligibility to pass a background check Current First Aid/CPR certification (or willingness to obtain-training provided) Availability to work Monday through Friday from 2:00 PM - 6:30 PM Strong organizational and leadership skills Excellent communication and customer service abilities A positive, team-oriented mindset and a passion for youth development Commitment to creating an inclusive environment where all children and staff feel supported and valued Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why your role matters We are hiring Afterschool Site Leaders for the 2025 school year! This is a part-time, weekday afternoon role (2:00 PM - 6:30 PM) at elementary schools across Austin and surrounding areas. Enjoy weekends off, a supportive team environment, and a free YMCA membership. As a Site Leader, you'll oversee daily operations for our licensed afterschool program-supporting staff, leading activities, and ensuring a safe, engaging space for up to 85 children ages 4-12. You'll play a key leadership role in bringing the Y's mission to life each afternoon. How you make an impact Supervise a group of up to 85 children and a team of staff, ensuring smooth daily operations and a high-quality experience for all participants Support and guide your staff team, fostering collaboration, positivity, and professional growth Implement curriculum and daily schedules that include games, creative projects, learning activities, and outdoor play Ensure the safety and well-being of all children by following Texas Childcare licensing standards and YMCA policies Maintain clear and consistent communication with parents, caregivers, and your supervisor Accurately complete required documentation and maintain confidential records related to attendance, behavior, and health Build relationships with students that promote social-emotional learning, academic support, and positive behavior Address daily challenges-such as late pickups, behavior concerns, or scheduling needs-with professionalism and flexibility Support an inclusive and welcoming environment for children, families, and staff Represent the YMCA's mission, values, and community impact with pride Take on additional duties as needed to ensure program success What you bring to the Y High school diploma or GED required Must be at least 21 years old At least 6 months of experience working in a licensed childcare setting or equivalent coursework in child development Valid driver's license and eligibility to pass a background check Current First Aid/CPR certification (or willingness to obtain-training provided) Availability to work Monday through Friday from 2:00 PM - 6:30 PM Strong organizational and leadership skills Excellent communication and customer service abilities A positive, team-oriented mindset and a passion for youth development Commitment to creating an inclusive environment where all children and staff feel supported and valued Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Title: Mechanical Construction Team Leader Job Type: Full-Time We are hiring a highly experienced and motivated Mechanical Construction Team Leader to lead mechanical systems installation for a new biopharmaceutical manufacturing facility in Texas. This role will be responsible for overseeing HVAC, clean utilities, and process piping construction while ensuring all work aligns with cGMP, FDA, and industry regulatory standards. This is a key leadership position requiring strong field management, technical design review, and multi-stakeholder coordination. Key Responsibilities Lead all on-site mechanical construction activities including HVAC systems, cleanroom utilities (WFI, PW, Clean Steam), and process piping. Analyze and interpret RFPs, P&IDs, and technical documentation to ensure accurate project scoping and mechanical integration. Provide technical guidance during early-stage design, layout development, and utility load estimation. Supervise mechanical contractors and field teams, enforcing strict compliance with safety protocols, project schedules, quality standards, and applicable regulations. Collaborate with engineering, QA/QC, and project management teams for seamless project execution. Participate in detailed design reviews and provide constructability feedback throughout planning and execution phases. Monitor and report on construction progress, identifying and resolving field-level issues to maintain project timelines and compliance. Support commissioning and validation of mechanical systems in alignment with regulatory and client requirements. Ensure all mechanical systems meet cGMP, FDA, ASME BPE, and local building code standards. Represent the mechanical discipline during internal and external meetings with clients, consultants, and regulatory officials. Maintain accurate construction records, reports, and documentation throughout the project lifecycle. Required Qualifications Bachelors degree in Mechanical Engineering, Construction Management, or a related field. Minimum 15 years of mechanical construction or engineering experience, with at least 3 years in biopharmaceutical or life sciences facility projects. Proven expertise in mechanical installation for cleanrooms, process piping, and clean utilities. Strong understanding of cGMP, FDA guidelines, and life sciences mechanical system standards. Ability to read and interpret technical drawings, specifications, and P&IDs. Strong leadership and team coordination abilities in large, multi-disciplinary projects. Preferred Qualifications Experience with construction projects located in Texas. Familiarity with international or multicultural project teams and global contractors. EPC or EPCM project experience in biopharma, biotech, or high-tech sectors. Working knowledge of ISPE Baseline Guides, ASME BPE, and FDA/EMA frameworks. Professional Engineer (PE) license or PMP certification is a plus. Proficiency with BIM and construction coordination tools such as Revit and Navisworks. Established network within the pharmaceutical construction or EPC community.

Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Site of Care Area Lead- Rare Disease Live What you will do Let's do this. Let's change the world. In this vital role you will support treatment delivery for our infused therapy offerings within the gout, neuroimmunology, and ophthalmology business units. The position will be responsible for prospecting and establishing business-to-business relationships with local sites of care (SOC) and for developing and driving account/partner business plans that deliver on agreed upon objectives with oversight of SOC strategy development, execution and measurement. In addition, this individual will also be responsible for working with their internal partners to develop, implement and measure activities to increase pull through by coordinated business planning. Account responsibilities can include, but are not limited to, Local Infusion Providers and Specialty Pharmacies focused on Infusion Services. * Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies. * Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team. * Identifying gaps in existing SOC networks, developing plans to expand SOC options. * Pulling through national partnership contracts at the local level. * Proactive and on-going access-related education including coding and billing and conducting quarterly business reviews with SOC administrative leaders. * Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned site of care (SOC) customers/partners. * Evaluate, develop, monitor, measure partnerships/business plans within the designated customer/partner accounts to align with defined objectives (profit, growth, value). * Responsible for developing and growing relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner through a collaborative approach. * Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits. * Develop business case to support contracts, negotiate and manage to ensure optimal results, if applicable. * Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas. * Co-develop and manage execution of jointly developed customer plans, holding customer and company accountable for plan execution. * Review and analyze contracted performance and communicate account performance broadly with key internal stakeholders. * Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications. * Adhere to relevant regulatory and compliance guidelines and Company policies. * Attend/staff/participate in meetings and/or conferences as requested by management. * The employee will be responsible for developing and implementing their own business plan. * Lead/contribute to special projects, as assigned, to drive operational performance improvements and enhance business opportunities. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Site of Care professional we seek is a person with these qualifications. Basic Qualifications: Doctorate degree AND 2 years of Sales and/or Account Management experience Or Master's degree AND 4 years of Sales and/or Account Management experience Or Bachelor's degree or AND 6 years of Sales and/or Account Management experience Preferred Qualifications: * Direct experience with identifying and activating sites of care in various infusion service areas such as: * National and/or regional infusion service providers (ie; SPP's, Infusion Management Companies) * Hospital outpatient and infusion centers * Home infusion service providers * Individual buy and bill physician office practices * Experience in infused therapies required; rare disease experience preferred. * Rheumatology, Nephrology, Ophthalmology and/or endocrinology reimbursement experience preferred. * Recent launch experience with infused products preferred. * Ability to work independently and make decisions but with the knowledge of the situations where supervisory input is essential. * Strong understanding of healthcare regulatory and enforcement environments along with demonstrated integrity on the job. * Fosters innovation in account approaches and practices. * Strong attention to detail combined with a keen ability to recognize issues in the context of higher-level policies and regulations. * Excellent planning and organizational skills to work within date-sensitive deadlines. * Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency. * Requires approximately 70% travel, including some overnight and weekend commitments. * Proficient in Microsoft Office. * Professional, proactive demeanor. * Strong interpersonal skills. * Excellent written and verbal communication skills. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: * A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts * A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan * Stock-based long-term incentives * Award-winning time-off plans * Flexible work models, including remote and hybrid work arrangements, where possible Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 163,480.00 USD - 190,355.00 USD

Job DescriptionDescription: Site Lead REPORTS TO: Director of Operations, Site Manager, or assigned supervisor EDUCATION: Bachelor's degree in Business Administration, Management, Finance, Healthcare Administration, or related field required; CHW or ability to apply for certification is a plus! WORK EXPERIENCE: 5 years or more in healthcare preferred SALARY RANGE: $22.00-$27.00/Hour FLSA STATUS: Hourly - Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The Side Lead will manage HOPE Clinic's satellite site's operations by maintain office systems and supervising staffs through navigation assistance and referrals to patients of Asian American Health Coalition (AAHC) DBA HOPE Clinic to improve their health by addressing social barriers, collectively called social determinants of health. MAJOR DUTIES & RESPONSIBILITIES: Attend scheduled team/staff meetings such as 1) weekly manager huddles, generally held at HOPE Clinic Main every Mondays from 8:30AM to 10AM or virtually and 2) all staff meetings, in person attendance required; Maintain open communication with the Director of Operations, including regularly scheduled one-on-one update meetings to discuss overall progress of operations; Fully responsible for implementing Risk Assessment and Management and Quality Improvements for the site; Partake in strategic planning and oversee project implementation operation to meet goals and deadlines; Supervises back office, and create employee schedules; Adhere to policies as stated in the HOPE Clinic policies and procedures and in subsequent HOPE Clinic trainings and meetings; Provides referrals, coaching and mentoring to ensure patients have opportunities to address social needs; Initiate and maintain positive relationships with community and business partners (e.g. local school staff including principal, secretaries, counselors school nurses, and teachers); Assist in maintaining clean-up and security schedules; including janitorial and security duties necessary to maintain the cleanliness and safety by working directly with facilities department. Work in a team environment and encourage open communication with colleagues and staff; Represent HOPE Clinic in addressing patient concerns and issues; document and report all incidents to Director of Operations and Continuous Quality Improvement-Assurance team; Implement appropriate emergency procedures in conformity with procedures adopted by emergency service authorities to ensure the safety of the patients and staffs; Oversee management and the proper usage of HOPE Clinic supplies, inventories, equipment, and site space; ensure professionalism and respect of HOPE Clinic properties; Work cooperatively with Finance team on year-end inventory count; Achieve financial and operational objectives, Oversee efficiency and effectiveness of schedules; Supervise team to deliver professionalism and quality customer service; measure outcomes through patient satisfaction surveys and feedback; ensure all staff are adhering to the appropriate program policies and procedures; Supervise front office patient payment collections to make sure daily balance close out are accurate; Coordinate special events, open houses, and a variety of site visits including but not limited to Sponsors and Audit visits; Responsible for coordination of activities based on identified social barriers to optimal health, Communicate with other clinics, specialists, physicians, management, and billing; Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed; Positively contribute to staff morale and corporate culture; Ensure that work assignments and information gathered from day-to-day work is not shared with anyone and protects all patient and agency information; Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality; Actively participate in agency performance improvement initiatives to ensure we are community centered, and patient centered in our patient care; Perform other duties as assigned to support HOPE Clinic's Mission, Vision and Values. Attend on-site/off-site community engagement activities, clinic events, and/or training as needed. Requirements: QUALIFICATION REQUIREMENTS: Minimum of four-year experience in health navigation, outreach, and/or clinic patient assistance; Knowledge of and experience in developing, implementing and working in a community outreach program; Knowledge of existing social service programs available in Houston area and Harris County; Proficient with office equipment (e.g., computer, copier); Proficient Microsoft Office; Must be able to utilize the Internet; Strong written and oral communication skills; Strong customer service skills; Must be detailed oriented and able to handle multi-tasks; Must be able to handle multiple tasks, complexity, and diversity of customers. EDUCATION and/or EXPERIENCE: Bachelor's degree in Business Administration, Management, Finance, Healthcare Administration or related field required; Texas certified Community Health Worker (CHW) is a plus! OTHER SKILLS and ABILITIES: Bilingual (Spanish with English) is required; Above average skills in language ability as well as public speaking and writing; Must have reliable transportation and a valid Texas Driver's license/identification card; Must be eligible to work in the USA.

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where analysis of situations or data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Proactively solves problems to affect change and make informed decisions. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Schedule This position requires open availability to accommdate the availability of our community partners and blood drive scheduling. Full-time opportunity (32-40 hours weekly) Schedules are posted two to three weeks in advance A valid driver's license is required for this role. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Follows all DOT guidelines when operating full-size commercial van/ProMaster, and safely transports staff, supplies, and equipment. Travels to other collections sites, as determined by business need. Prepares collection site and performs set up, including technology systems (may include quality control). Leads donor collection team, redirects issues and problems that arise from Donor Specialists; provide feedback and follow through with team members and supervisors. Treats donors with customer service excellence and adds value to the donation experience through professional relationship building. Establishes and builds relationships with donors and sponsors. Ensures customer issues with a potential negative impact are resolved and the supervisor or manager is informed. Influences future blood drives with consistent conversion rates, rebooking, sponsor leadership and service recovery. Trains and mentors team members in all aspects of the role. Prepares collection site & performs set up (including technology systems and quality control), troubleshoots and adjusts accordingly; prepares and plans for future site visits. Performs donor screening (collects donor histories) and mini-physical. Performs phlebotomy, including automation (Alyx and/or Trima). Prepares and packs units for transport. Observes donors for reactions, manages automation reactions; manages donor needs, de-escalates situations, prevents reactions and mitigates situations. Rebooks donors for future donation appointments and facilitates rebooking process. Transports or carpools staff. May transport supplies and equipment. With a valid CLD, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time. Leads drive set-up. Creates a safe environment for donors and fellow staff members and maintains safety awareness of team. Responsible for achieving team automation goal including recruiting and converting donors for automation. Operates, troubleshoots, and performs routine maintenance on equipment. Maintains product integrity and ensures proper identification of all donors. Maintains organization of departmental records, as needed. May participate in validation of new processes or new equipment. Reviews daily work for accuracy and recognizes and investigates the reason for potential discrepancies and unexpected results, resolving where appropriate. Reviews quality results and escalates issues and concerns. Performs root cause analysis, review, and reporting with leadership. Uses SOS to troubleshoot. Other duties, as assigned. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required GED required Experience 1-3 years 3 or more years phlebotomy experience preferred a combination of a health care degree, certification required 1-3 years 3 or more years relevant experience. required 4-6 years Typically requires a minimum of 5 years of job-related experience. required Knowledge, Skills and Abilities Valid drivers' license with prior driving experience. required Demonstration of effective problems solving and good judgement in selecting methods and techniques for obtaining solutions. required Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required Must have basic mathematical aptitude. required Ability to apply judgment to written or oral instructions. required Ability to organize work to provide productive work flow. required Flexibility to work independently and with a team. required Has strong attention to detail. required Must have good communication skills, including the ability to provide constructive criticism to peers. required Possesses legible hand writing. required Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. required Licenses and Certifications Valid drivers' license required Tools and Technology Vehicle navigation system. required Personal Computer (desk top, lap top, tablet). required General office equipment (computer, printer, fax, copy machine). required Microsoft Suite (Word, Excel, PowerPoint, Outlook). required Screening equipment including: • Lancet • Sphygmomanometer (BP cuff) • Temperature probe • Hemoglobin analyzer required Phlebotomy collection equipment including: • Blood mixer • Trima • Alyx required #AJ123 Not ready to apply? Connect with us for general consideration.

Team Lead - Peer Recovery Specialist WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. Hybrid role: 75% in person, 25% remote - Indianapolis location Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social drivers of health such as housing and employment. Aspire has health centers in four Central Indiana counties serving Hoosiers of all ages and walks of life. Position Summary The Team Lead - Peer Recovery Specialist will utilize a strengths-based, recovery-focused approach in a professional manner to teach adults living with substance abuse and/or serious mental illness the skills they need in order to reach their individual recovery goals and to connect to their community. This position will assist with the coordination of client assignment to Outpatient Recovery Coaches and Peers at staffing, will work the Clinical Manager with new referrals for Recovery Coach and Peer Recovery Coach services and will assist in staff training and supervision for the team. This position will also take part in the respective county's Problem Solving Court system as a Peer representative from Aspire's Addictions Services program. To ensure meaningful engagement with team members and patients, lived experience in recovery is essential. We seek someone who understands the journey firsthand and can effectively champion support systems that empower and inspire recovery. Education/Experience High School Diploma or equivalent required; Associate or Bachelor's degree in Social Work, Psychology, Counseling or related field from a college/university accredited by the US Department of Education preferred Two (2) years of previous experience in a mental health/behavioral health/recovery setting is required Lived experience in recovery is required Team Lead or Supervisor experience in a medical or behavioral health setting preferred Basic knowledge of problem solving court systems preferred Certification Certified Peer Support Professional (CPSP), Certified Peer Recovery Coach, Community Health Worker or other related certifications preferred Benefits Aspire prioritizes a work culture that takes care of employees not only at work but in their personal lives as well. The following are offered to *eligible employees: Group Medical (PPO and HSA Plans) Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics Health Savings Account Group Dental and Vision Plans Prescription coverage, including low copays on all covered medications through select pharmacy locations Employee Wellness Program Group Life, AD&D Insurance Long Term Disability Short Term Disability Paid-Time Off (PTO) Paid Holidays Paid Bereavement Retirement Plan with generous employer match - Up to 6% match Employee Referral Bonus Program Your Money Line Financial Wellness Program *Eligibility dependent on full time or part time status. Not all benefits are offered to part time or temporary employees. Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages. Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees. All individuals who join Aspire are strongly encouraged to have a flu shot and required to be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing. Aspire Indiana Health is an Equal Opportunity Employer. Not ready to apply? Connect with us for general consideration.

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where analysis of situations or data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Proactively solves problems to affect change and make informed decisions. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Schedule This position requires open availability to accomodate the availability of our community partners and blood drive scheduling Full-time opportunity (32-40 hours weekly) Schedules are posted two to three weeks in advance A valid driver's license is required for this role. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Follows all DOT guidelines when operating full-size commercial van/ProMaster, and safely transports staff, supplies, and equipment. Travels to other collections sites, as determined by business need. Prepares collection site and performs set up, including technology systems (may include quality control). Leads donor collection team, redirects issues and problems that arise from Donor Specialists; provide feedback and follow through with team members and supervisors. Treats donors with customer service excellence and adds value to the donation experience through professional relationship building. Establishes and builds relationships with donors and sponsors. Ensures customer issues with a potential negative impact are resolved and the supervisor or manager is informed. Influences future blood drives with consistent conversion rates, rebooking, sponsor leadership and service recovery. Trains and mentors team members in all aspects of the role. Prepares collection site & performs set up (including technology systems and quality control), troubleshoots and adjusts accordingly; prepares and plans for future site visits. Performs donor screening (collects donor histories) and mini-physical. Performs phlebotomy, including automation (Alyx and/or Trima). Prepares and packs units for transport. Observes donors for reactions, manages automation reactions; manages donor needs, de-escalates situations, prevents reactions and mitigates situations. Rebooks donors for future donation appointments and facilitates rebooking process. Transports or carpools staff. May transport supplies and equipment. With a valid CLD, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time. Leads drive set-up. Creates a safe environment for donors and fellow staff members and maintains safety awareness of team. Responsible for achieving team automation goal including recruiting and converting donors for automation. Operates, troubleshoots, and performs routine maintenance on equipment. Maintains product integrity and ensures proper identification of all donors. Maintains organization of departmental records, as needed. May participate in validation of new processes or new equipment. Reviews daily work for accuracy and recognizes and investigates the reason for potential discrepancies and unexpected results, resolving where appropriate. Reviews quality results and escalates issues and concerns. Performs root cause analysis, review, and reporting with leadership. Uses SOS to troubleshoot. Other duties, as assigned. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required GED required Experience 1-3 years phlebotomy experience preferred a combination of a health care degree, certification required 1-3 years 3 or more years relevant experience. required 4-6 years Typically requires a minimum of 5 years of job-related experience. required Knowledge, Skills and Abilities Valid drivers' license with prior driving experience. required Demonstration of effective problems solving and good judgement in selecting methods and techniques for obtaining solutions. required Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required Must have basic mathematical aptitude. required Ability to apply judgment to written or oral instructions. required Ability to organize work to provide productive work flow. required Flexibility to work independently and with a team. required Has strong attention to detail. required Must have good communication skills, including the ability to provide constructive criticism to peers. required Possesses legible hand writing. required Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. required Licenses and Certifications Valid drivers' license required Tools and Technology Vehicle navigation system. required Personal Computer (desk top, lap top, tablet). required General office equipment (computer, printer, fax, copy machine). required Microsoft Suite (Word, Excel, PowerPoint, Outlook). required Screening equipment including: • Lancet • Sphygmomanometer (BP cuff) • Temperature probe • Hemoglobin analyzer required Phlebotomy collection equipment including: • Blood mixer • Trima • Alyx required #AJ123 Not ready to apply? Connect with us for general consideration.

The Team Lead, Customer Care is responsible for leading and directing their team to ensure goals, regulatory, compliance, and department standards are met. Essential Functions: Conduct regularly scheduled coaching conversations; listening and providing feedback for improved performance, and when applicable, create performance improvement plans Properly document coaching and development conversations in HR system Complete performance appraisals; write appropriate corrective actions, when needed Conduct monthly team meetings and huddles to inform, drive, and foster an environment of team building and allow for ongoing communications Analyze and leverage data to make recommendations, decisions and improve team performance Monitor key operational performance indicators on a daily, weekly, monthly basis to identify key trends and develop action plans that address opportunities Identify processes, tools, systems, and behaviors that cause negative impact on efficiency and customer service results, leading to continuous improvement solutions Build positive relationships and interactions with internal peers, leaders, and cross functional partners through strong follow through and communication Promote positive change management Facilitate timely resolution of member, provider, corporate, compliance, and any other tasks requiring deadlines Implement, enforce, and support company and departmental policies and procedures Maintain a deep understanding and stay informed on business, new product, tools, processes, etc Monitor and evaluate calls for quality, compliance, efficiency, and customer satisfaction purposes; actively participate in the internal quality program Conduct interviews and evaluate candidates for hiring purposes Performs any other job related duties as requested Education and Experience: High School or GED required Associates preferred Three (3) years of customer service experience, to include a minimum of one (1) year in a call center environment required Previous supervisory/leadership experience in a call center environment is strongly preferred Competencies, Knowledge and Skills: Intermediate proficiency level in MS Word, Excel and PowerPoint Ability to communicate verbally and in written form with a variety of levels within organization Ability to work independently and within a team environment Familiarity of the healthcare field and knowledge of Medicaid or Medicare is preferred Attention to detail Critical listening and thinking skills Coaching and development skills Strategic management skills Proper grammar usage Time management skills Conflict resolution skills Customer service oriented Leadership experience and skills Critical listening and thinking skills Decision making/problem solving skills Licensure and Certification: None required Working Conditions: General office environment; may be required to sit or stand for extended periods of time Travel is not typically required Compensation Range: $53,400.00 - $85,600.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-KM1

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. Primary Purpose Responsible to be a resource to assist in the daily direction of a team of system analysts, including staff communication, development, planning, budgeting, and coordinating activities to ensure successful completion of assignments and optimal customer service. Minimum Specifications Education - Must have a Bachelor's degree. Prefer Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field. Experience - Must have five (5) years of Applications experience in the relevant technology environment. Equivalent Education and/or Experience - May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure - Prefer Epic application and/or Cogito certification(s) Required Tests for Placement Skills or Special Abilities - Must be able to develop system specifications and decision flows, in the form of flow charts or equivalent techniques, from written business requirements. - Must be able to demonstrate a solid (everyday use) working knowledge of computer products depending upon the technical environment of the position. - Must be able to communicate both verbally and in writing with peers and senior personnel to fully understand tasks and responsibilities. - Must be able to demonstrate critical thinking skills. - Must demonstrate an understanding of patient data and the use of this data in a healthcare environment, as applicable. - Must demonstrate the ability to develop system configuration/modifications from detailed specifications. - Must be able to respond to verbal and/or written problems or requests from IT Management and external customers, with the ability to prepare evaluation or solutions to address the issue. - Must have knowledge of products such as word processing, spreadsheets and management of database tables in a PC environment. - May be subject to temporary reassignments to other managers, supervisors, teams and/or projects based upon the needs or priorities of the department. - Must have a working knowledge of assigned departmental and division operations including policies, personnel and budget management. - Must have effective verbal and written communication skills in working with a diverse group of analysts, managers, administrators, and external customers. - Must demonstrate honesty, humility, and be trustworthy. - Must approach the work environment in a spirit of empathy and work with others for excellent outcomes. - Must hold self and others responsible for performance excellence and welcome feedback and opportunities for improvement and growth. - Must value the unique and diverse experiences of others and treat everyone with kindness. - Must value the diversity of patients and colleagues at Parkland Health and strive to promote the dignity and voice of others. Responsibilities 1. Responsible for organizing employees assigned specific projects and tasks, to ensure appropriate utilization of individual and group capabilities while providing optimal service. Mentors, counsels, and evaluates staff. Participates in the selection and orientation of new analysts. Ensures opportunity to further analysts knowledge and skill is provided to assigned employees. Responsible for instructing, directing, and checking the work of other systems analyst/programming personnel as needed to ensure effective operations. 2. Formulates and defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of results. 3. Prepares detailed specifications from which programs will be written. 4. Designs, codes, tests, debugs, documents and maintains programs. 5. Responsible for completing assigned phases of a project, as designated. 6. Responsible for quality assurance reviews as needed to ensure quality applications. 7. Ensures the development of project plans and schedules for one or more phases to ensure that work is carried out in accordance with approved priorities and realistic timelines. 8. Ensure that programs are written in appropriate programming language, test conditions are prepared, and program testing is managed to validate that the program works per specifications. 9. Assists with the development and administration of the annual budget (capital, operating and payroll) to ensure that the team has the necessary funds to carry out established goals and objectives. Monitors charges and supplies, initiates orders and requisitions, and supervises capital improvements. 10. Assists with the development, implementation, and evaluation of annual goals and objectives for the team which are consistent with Parkland and division mission. 11. Serves as a technical and content resource and role model to ensure design and build meet the defined scope, objectives, and timeline of the project while providing a thorough and efficient solution. 12. Responsible for maintaining appropriate program and system documentation in accordance with department standards. Creates and maintains technical specifications and documentation of all programs and applications supported in order to ensure quality of information. 13. Supports senior personnel in defining and documenting business needs, and determining the manner in which alternative solutions are identified, communicated to and approved by clients. 14. Supports communicating and monitoring of employee compliance to IT Change Management processes, in addition to all HIPAA, regulatory standards and hospital procedures. 15. Responsible to assist in developing a collaborative team to ensure positive communication and productive working relationships with other IT teams and departments, as well as hospital customers and vendors representatives. 16. Models the Parkland ICARE values (Integrity, Collaboration, Compassion, Accountability, Respect, and Equity) in day-to-day activities. Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus. Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth Job Segment: EMR, Healthcare Administration, Patient Care, Manager, Change Management, Healthcare, Management

Why Your Role Matters Elevate the sports experience for youth and adults alike as a Sports Lead at Greater Austin YMCA! In this role, you'll be the driving force behind our sports programs, overseeing operations, fostering growth, and championing the development of both the teams and referees. If you're passionate about sports, leadership, and making a lasting impact in the community, join us and lead the charge towards athletic excellence! How You Will Make an Impact Supervise the Sports Officials at your designated location. Keep an accurate inventory of sports equipment and jerseys. Maintain positive relationships with coaches, parents, and rental partners. Travel to the field/courts before games to ensure proper condition and preparation. Assist in officials' training and coaching. Interpret and enforce game rules according to YMCA Youth/Adults Sports philosophy. Attend all required Sports staff meetings. Administer first aid as needed and complete the necessary documentation. Notify the supervisor of any planned absences at least 10 days in advance. Arrive at the game site 30 minutes prior to the start time. Assist the facility supervisor in setting up and taking down fields/courts. Distribute information or equipment as requested by the supervisor. Check the play area for hazards before each game. Enforce facility rules as needed. Create a welcoming environment for all participants, staff, parents, and fans. Lead by example in promoting the YMCA's mission, vision, and values. Serve as an ambassador for the organization with internal and external stakeholders. Be the ultimate storyteller of the YMCA's work and culture. Complete all other assigned job duties What You Bring to the Y Minimum age of 18 years old and have knowledge of the rules of the sport(s) to be officiated. High School Diploma, GED, or equivalent. Availability to work flexible hours, including evenings and Saturdays for the games. Ability to drive to different YMCA Branches or rental fields/courts Current CPR and First Aid certifications or must be obtained within 30 days of employment. Enthusiasm for sports and a desire to learn and grow in a leadership role. Strong communication skills and the ability to work well in a team environment. Previous experience in sports or volunteering is a plus but not required. Certification as an official is a plus, but not required. You are a team player with a positive, service-oriented attitude and you can work well with others. You are organized, able to prioritize tasks and handle multiple assignments. You listen for understanding and meaning. You speak and write effectively. You leverage people's differences as strengths. Physical Requirements: While fulfilling the responsibilities of this position, the Youth Sports Official may be required to sit, stand, walk, bend, and run. Additionally, there may be occasional lifting and/or moving of items such as sports equipment, furniture, or assisting participants. Given that some sports activities take place outdoors, the Youth Sports Official should be prepared to navigate various terrains and weather conditions, including heat, cold, rain, or wind. We are committed to providing reasonable accommodations to enable individuals with different abilities to perform essential functions of the role. Please let us know if you require any accommodations to ensure your participation in our program.

IDEXX is seeking a front line leader for their Manager Customer Support - Enterprise Team Leader position. You will lead a team of global agents, based from our Frisco office, to support the frontline support of our Corporate Enterprise groups. You will be a key driver of the relationships between our Enterprise groups and different departments of the company, guide and develop the skills of the agents in your direct reporting line, and support the Global Head of Support with the strategic vision of enterprise support offerings. Primary Accountability: * Lead the global Vetsoft Enterprise Support function, managing a team of 8 - 10 agents across the US, NZ and UK, ensuring operational excellence and alignment with enterprise department KPIs. * Own the support-level relationship with strategic Enterprise customers, ensuring SLA delivery and contractual alignment. * Partner with senior leadership to define staffing strategy, agent roles, and support structure to meet evolving Enterprise needs. * Deliver monthly and quarterly reporting analytics to internal stakeholders and Enterprise customers, informing strategic decisions. * Act as a senior voice of support in cross-functional forums, influencing product, implementation, and customer success strategies. Key Responsibilities: * Conduct fortnightly 1:1s, manage performance reviews, and maintain personal development plans for direct reports. * Co-develop headcount plans and role definitions with the Manager Customer Support Sr I, based on Enterprise customer needs and support forecasts. * Lead strategic planning for Enterprise support delivery, including SLA frameworks, escalation protocols, and tooling requirements. * Build and maintain high-trust relationships with senior stakeholders across Product, Engineering, Sales, Implementation, and Customer Success. * Serve as the escalation point for critical Enterprise issues, coordinating resolution across departments and ensuring customer satisfaction. * Analyze support trends, customer feedback, and operational data to inform proactive improvements and strategic initiatives. * Own the delivery of monthly and quarterly reporting analytics, including performance metrics, SLA adherence, and customer insights. * Drive continuous improvement in support processes, documentation, and team capabilities to meet contractual obligations and exceed expectations. * Represent Vetsoft Support in Enterprise customer reviews, QBRs, and strategic planning sessions. * Champion a culture of accountability, innovation, and customer-centricity within the Enterprise Support team. Qualifications/ Experience/ Knowledge: Strategic leadership experience (2-3+ years) = Essential - Proven Global team management = Essential - Strong Enterprise customer relationship management = Essential - Excellent SaaS or Veterinary software experience (ezy Vet preferred) = Preferred - Good Cross-functional collaboration = Essential - Excellent Escalation and conflict resolution = Essential - Excellent Reporting and analytics (monthly/quarterly) = Essential - Strong Contractual SLA understanding = Essential - Strong What you can expect from us: * Salary $120K annual * Opportunity for annual cash bonus * Health / Dental / Vision Benefits Day-One * 5% matching 401k * On the job training and career advancement opportunities (experience NOT required) * Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-KP1

IDEXX is seeking a front line leader for their Manager Customer Support - Enterprise Team Leader position. You will lead a team of global agents, based from our Frisco office, to support the frontline support of our Corporate Enterprise groups. You will be a key driver of the relationships between our Enterprise groups and different departments of the company, guide and develop the skills of the agents in your direct reporting line, and support the Global Head of Support with the strategic vision of enterprise support offerings. Primary Accountability: Lead the global Vetsoft Enterprise Support function, managing a team of 8 - 10 agents across the US, NZ and UK, ensuring operational excellence and alignment with enterprise department KPIs. Own the support-level relationship with strategic Enterprise customers, ensuring SLA delivery and contractual alignment. Partner with senior leadership to define staffing strategy, agent roles, and support structure to meet evolving Enterprise needs. Deliver monthly and quarterly reporting analytics to internal stakeholders and Enterprise customers, informing strategic decisions. Act as a senior voice of support in cross-functional forums, influencing product, implementation, and customer success strategies. Key Responsibilities: Conduct fortnightly 1:1s, manage performance reviews, and maintain personal development plans for direct reports. Co-develop headcount plans and role definitions with the Manager Customer Support Sr I, based on Enterprise customer needs and support forecasts. Lead strategic planning for Enterprise support delivery, including SLA frameworks, escalation protocols, and tooling requirements. Build and maintain high-trust relationships with senior stakeholders across Product, Engineering, Sales, Implementation, and Customer Success. Serve as the escalation point for critical Enterprise issues, coordinating resolution across departments and ensuring customer satisfaction. Analyze support trends, customer feedback, and operational data to inform proactive improvements and strategic initiatives. Own the delivery of monthly and quarterly reporting analytics, including performance metrics, SLA adherence, and customer insights. Drive continuous improvement in support processes, documentation, and team capabilities to meet contractual obligations and exceed expectations. Represent Vetsoft Support in Enterprise customer reviews, QBRs, and strategic planning sessions. Champion a culture of accountability, innovation, and customer-centricity within the Enterprise Support team. Qualifications/ Experience/ Knowledge: Strategic leadership experience (2-3+ years) = Essential - Proven Global team management = Essential - Strong Enterprise customer relationship management = Essential - Excellent SaaS or Veterinary software experience (ezy Vet preferred) = Preferred - Good Cross-functional collaboration = Essential - Excellent Escalation and conflict resolution = Essential - Excellent Reporting and analytics (monthly/quarterly) = Essential - Strong Contractual SLA understanding = Essential - Strong What you can expect from us: Salary $120K annual Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k On the job training and career advancement opportunities (experience NOT required) Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-KP1