Merlin Entertainments jobs in Grapevine, TX

What you'll bring to the team As a Retail Shift Lead, you'll bring the energy, leadership, and fun to every shift! You'll be the go-to person on the floor by supporting daily retail operations, jumping into host roles when needed, and leading by example to create unforgettable guest experiences. You'll help coach and grow our awesome front-line team, ensuring every guest encounter is filled with world-class service, big smiles, and a touch of magic. ✨ Qualifications & Experience Key Responsibilities: Lead and motivate staff to be guest-obsessed, delivering top-tier customer service throughout every interaction. Delegate and monitor daily assignments for front-line team members to ensure operational excellence. Uphold all health and safety policies and procedures, ensuring full compliance across departments. Manage queues and guest flow within high-traffic areas to optimize efficiency and safety. Respond promptly and professionally to guest concerns, collaborating with other departments to achieve quick resolutions. Organize and conduct host training sessions in areas such as ride safety, food safety, profit protection, and retail standards, maintaining all required records. Evaluate workforce performance, providing coaching and development opportunities as needed. Support your assigned department during non-duty shifts with training, inventory management, scheduling, and team engagement. Perform additional duties as assigned to ensure seamless operations and an exceptional guest experience. Support and oversee the smooth operation of all attraction departments, including Admissions, Operations, Food & Beverage, and Retail when serving as the Supervisor on Duty as needed. Education & Experience: 🎓 High school diploma or GED required; college degree preferred. 🎢 Minimum of six months in attractions, entertainment, hospitality, or customer service; experience in a management or leadership role is a plus. 💪 Proven ability to lead, motivate, and coach a team to deliver world-class guest experiences. 🧠 Strong problem-solving skills with the ability to respond quickly and professionally to guest concerns. 🌟 Passion for entertaining children and families, bringing fun and energy to every interaction. 🗣️ Excellent communication, motivational, and interpersonal skills with an outgoing, hands-on leadership style. 📋 Experience in training, scheduling, inventory management, or other operational support is a plus. Benefits The Perks of the Magic ✨ 🎡 Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best. 🌴 Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments. 🎟️ Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions. 🏆 Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs. 💰 401(k) Savings Plan: Build your future with our company-matched retirement program. 🎓 Tuition Assistance: Pursue your passions with educational support and reimbursement programs. 🚀 Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement. Pay Range USD $18.00/Hr.

Job Responsibilities Assist in managing and organizing office operations and procedures. Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel. Maintain office supplies, equipment, and inventories, replenishing as needed. Prepare and edit documents, reports, and presentations as required. Take refund requests, receipt requests, and paperwork verification. Critical Skills & Experience Requirements Proven experience in an administrative or office support role. Proficiency in office software including word processing, spreadsheets, and email tools. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Attention to detail and accuracy in work. Ability to maintain confidentiality and handle sensitive information. Cash handling experience ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* * Administer and track leave of absence for all company leaves including; FMLA, disability/medical, military and personal leaves and acts as a liaison between Associates, Office Managers and vendor. * Ensure compliance with FMLA and various state leave acts as well as with all other medical, personal and military leaves. * Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities * Provide guidance to Associates and managers on policies and procedures related to leaves of absence, advising Associates on eligibility and managers on status of approved leaves. * Maintains effective communication with the Associate, manager, and payroll department during the leave process. * Provides training, advice, and assistance to managers in accordance with multiple, complex regulations and policies. * Administers disability accommodations in accordance with State and Federal regulations. * Initiates the interactive process of accommodation, researches reasonable accommodation options, identifies and coordinates final accommodation, and prepares the company's written response. * Coordinate with the HR team and others, to ensure legally compliant, best practice leave and disability policies and procedures. * Oversees and coordinates information with external leave and disability vendor. * Assists with policy and procedural revisions, as well as special duties as assigned. * Utilize internal and external vendor systems to run queries and format reports on a periodic basis. * Maintain the confidentiality and security of data accessed during the course of daily activities. * Monitor new and evolving benefits legislation and provide compliance action recommendations. * Perform additional tasks and support other projects as needed. BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE) * High school diploma or GED required; bachelor's degree in human resources management or related field from an accredited program preferred * At least 3 years of Human Resources function required * Leave and Disability Administration including knowledge of ADA Interactive Process experience preferred MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES * Proficient ability to communicate effectively with others using written and spoken English including the ability to interact with management, coworkers, Associates and external vendors; bilingual English/Spanish communication skills preferred * Proficient knowledge of Windows-based computers and Microsoft Office programs; specifically, Excel, Outlook, and Word * Proficient ability to meet demanding, evolving and potentially overlapping deadlines through proficient contingency planning * Ability to collaborate with others; conducts working relationships in a manner acceptable to others and to the organization * Demonstrated ability to champion, model, and influence others with customer-focused behaviors that lead to outstanding customer experiences, including the ability to provide sympathetic, effective counseling to Associates regarding benefits matters * Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives * Ability to recognize discrepancies/errors in written/recorded data/information including the ability to initiate and respond to work errors in a professional manner, working collaboratively and cooperatively with others * Ability to work collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization * Demonstrated capacity for gathering/scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions * Working knowledge of Workday * Consistently demonstrates a commitment to Topgolf policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities. RELATED COMPETENCIES * Customer Focus - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs. * Technical/Professional Knowledge and Skills - Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise. * Information Monitoring - Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it. * Building Organizational Talent - Establishing systems and processes to attract, develop, engage and retain talented individuals; creating a work environment where people can realize their full potential, thus allowing the organization to meet current and future business challenges. * Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

We are looking for a Ford Certified Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE & Ford certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Benefits: Health, Medical and Dental Paid time off and vacation Growth opportunities Employee vehicle purchase plans Family owned and operated Long term job security Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs Execute repairs under warranty to manufacturer specifications Qualifications 2+ years of Service Technician experience preferred High school diploma or equivalent Ford Certification Previous experience at a Ford dealership is preferred B level qualifications, including Diagnostic, Electrical and Engine Repair Dexterity, requiring a steady hand, excellent hand-eye coordination Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology, repair and service procedures and specifications Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Topgolf, we believe in the unlimited power of play to drive fun, connection, and innovation. Whether you work behind the scenes or directly engage with Players, your role is key to bringing people together and redefining entertainment. We're seeking fun-loving individuals who are serious about delivering excellence and results-but who don't take themselves too seriously. If you thrive in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact, and let your individuality fuel your success! Looking for a job that's as fun as it is rewarding? Join us at the Venue Support Center, the heartbeat behind every Topgolf experience! We're currently looking for a Fixed Asset Senior Accountant to help drive the action behind the scenes, all while staying connected to the energy, food, and fun our Players love. What's In It for You? Cha-ching: Competitive base salary + annual bonus incentive opportunities-because great work deserves great rewards. Benefits: Full-time Playmakers enjoy robust benefits including medical, dental, vision, 401(k) with company match, UNLIMITED PTO, and access to a free mental well-being platform-plus extra perks that support you personally and professionally. Work Location: This role requires in-office presence 4 days per week at the Dallas, TX Venue Support Center during standard business hours. Perks: Enjoy FREE Topgolf game play, discounted food and merch, exclusive events, and bragging rights with your friends. Career Growth: We don't just talk about career growth-our Playmakers live it. Many have skyrocketed within the brand thanks to our commitment to promoting from within! Lots of Fun: What else would you expect from a company obsessed with the Unlimited Power of Play? About the Role The Fixed Asset Senior Accountant plays a critical role in ensuring the accuracy and integrity of Topgolf's fixed asset accounting. You will manage the full lifecycle of fixed assets-from acquisition through depreciation and disposal-while supporting month-end close, financial reporting, internal controls, and audits. This is a great opportunity for someone who loves structure, precision, and continuous improvement within a fun, dynamic environment. Key Responsibilities * Manage the full lifecycle of fixed assets, including acquisition, capitalization, depreciation, transfers, and disposals. * Maintain the fixed asset register with accuracy and completeness. * Calculate, record, and analyze depreciation in compliance with GAAP and company policies. * Assist with month-end, quarter-end, and year-end close activities related to fixed assets. * Support internal and external audits by preparing documentation and providing transaction explanations. * Ensure compliance with internal controls, accounting policies, and GAAP. * Collaborate with procurement, finance, and other departments on asset activity and project accounting. What You Bring * Bachelor's degree in accounting, Finance, or related field. * 3+ years of experience in fixed asset accounting or a closely related function. * Strong understanding of GAAP and fixed asset accounting principles. * Experience with ERP systems and fixed asset management tools. * Excellent analytical, organizational, and communication skills. * Experience in using Microsoft excel and manipulating large sets of data * High attention to detail and accuracy. * Ability to work independently as well as collaboratively in a team environment. * CPA preferred * SAP experience is a plus Core Skills & Competencies * Information Monitoring: Ability to establish and maintain fixed asset control processes. * Work Standards: Holds self and others accountable to high levels of excellence. * Technical/Professional Knowledge: Solid technical grasp of fixed asset and GAAP concepts; stays up-to-date with accounting developments. * Analytical Proficiency: Strong ability to evaluate financial data to support decision-making. * Emotional Intelligence: Navigates cross-functional collaboration with awareness, empathy, and professionalism. Sounds like a fit? We can't wait to meet you! ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Topgolf is seeking a dynamic Sr. Salesforce Developer to join our in-house Salesforce Systems Team. This role will be responsible for designing, developing, and optimizing scalable Salesforce solutions that support core business processes such as CPQ, BookNow Online Event Sales, and custom Salesforce applications. The Senior Developer will collaborate closely with Product Owners, Process Analysts, Administrators, offshore development teams and business stakeholders to ensure the Salesforce ecosystem evolves in alignment with Topgolf's strategic priorities to drive Event Sales revenue. Success in this role requires a combination of Salesforce mastery, proactive problem solving, the ability to manage and deliver complex initiatives at scale. Key Responsibilities * Build and deliver scalable Salesforce solutions using Apex, Lightning Web Components, Flows, and APIs. * Lead complex initiatives, including CPQ enhancements, BookNow integrations, and custom applications. * Configure, test, and deploy applications in Salesforce and related platforms. * Collaborate with Product Owners, Process Analysts, and cross-functional teams to translate business needs into technical solutions. * Gather and document requirements for new projects, enhancements, and production fixes. * Act as a trusted partner to business and technology stakeholders, ensuring alignment and value delivery. * Mentor junior developers and administrators, providing guidance and code reviews. * Define and enforce coding standards, sandbox strategies, and deployment best practices. * Write technical specifications and ensure solutions meet non-functional requirements. * Troubleshoot and resolve Salesforce issues with a focus on root-cause analysis. * Support testing activities (unit, integration, regression, and UAT) to ensure high-quality delivery. * Maintain compliance with governance, security, and change control standards. * Stay current on Salesforce releases and ecosystem tools, recommending enhancements. * Contribute to Agile/Scrum delivery and promote continuous improvement in processes. * Demonstrate flexibility to take on varied projects and adopt new technologies quickly. Qualifications Required: * Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience). * 5+ years of hands-on Salesforce development experience. * Strong proficiency in Apex, Visualforce, Lightning Web Components (LWC), Flows, and REST/SOAP APIs. * Experience with Salesforce CPQ and/or other complex Salesforce-managed packages. * Proven track record of designing scalable, high-performance Salesforce solutions. * Excellent problem-solving skills and ability to work in a fast-paced environment. * Strong communication and collaboration skills. * Willingness to work onsite 4 days/week at Topgolf's Dallas Corporate Office. * The candidate must not need any kind of visa sponsorship to work currently or in the future. Preferred: * Salesforce certifications (e.g., Platform Developer II, Salesforce CPQ Specialist, Application Architect). * Experience with CI/CD pipelines (e.g., Copado, Gearset, or similar tools). * Knowledge of integration platforms (e.g., MuleSoft or similar). * Experience in Agile/Scrum development methodology. Why You'll Love Working at Topgolf: * Work on projects that directly impact Events Sales, guest fun and satisfaction * Collaborate in a people-first, play-inspired culture * Receive perks like free Topgolf play, wellness programs, and strong career growth opportunities * Opportunity to grow within a company that values creativity, ownership, and fun ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What you'll bring to the team Guest Experience Host - Costume Character & Special Events Peppa Pig World of Play About the Role Do you have the magic to create unforgettable experiences and spread joy wherever you go? ✨ Do you love making people laugh, smile, and have the best day ever? Then you're ready to join Team Merlin at Merlin Entertainments! We are recruiting costume performers to bring Peppa and George to life! In this role, you'll also act as a buddy for our on-site characters, helping guests interact with their favorite friends. This is a high-energy, performance-focused role where strong improvisation and guest engagement skills are a must. You'll take part in meet-and-greet photo opportunities and may also assist in other roles across the attraction as needed. Every day is a chance to create magical moments for families and children! Responsibilities Deliver outstanding guest service with enthusiasm, energy, and a passion for fun, embodying the Merlin Values at all times. Seek out guest interactions and engage with families with boundless energy and excitement. Manage guest queues safely while keeping the experience fun and positive. Ensure all public areas and displays are clean, tidy, and fully stocked for the attraction opening and throughout the day. Follow all opening and closing procedures as outlined in the department's operating plan. Maintain compliance with Health, Safety & Security standards, including COVID-19 policies, practices, and regulations. Support the attraction team as needed, helping in other areas to ensure smooth operations and magical guest experiences. Qualifications & Experience Please note to apply for this role your height must be within the following height range: 5'2" to 5'5" An outgoing personality with high energy! Strong stamina and ability to move freely in costume. Outstanding customer service skills Excellent improvisation skills A proactive approach - being able to 'think on your feet' and take ownership of issues that may arise. A desire to create memorable experiences for guests. Team player - ability to work within a close-knit team while also being able to work independently. 6 months - 1 year experience working in attractions, entertainment, or customer service-based positions preferred. To apply for this role, we ask that you be at least 16 years of age. Benefits Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization. Flexible hours. 30% discount in the retail store. Merlin Magic Pass which gives you free admission to Merlin attractions worldwide. Competitive 401K. Discounts through the Merlin Marketplace Website - on almost anything you buy online. FUN working environment and much more! About Us Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world's largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that's a lot of unforgettable moments. Everyone Matters at Merlin. We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. 🎉 Join the team-apply today! 🌈 Pay Range USD $14.00/Hr.

Job Responsibilities * Greet and assist guests in a friendly and welcoming manner. * Manage reservations, seating, and waitlist to optimize table turnover. * Coordinate with kitchen and service staff to ensure timely and accurate food and beverage delivery. Critical Skills & Experience Requirements * Excellent interpersonal and customer service skills. * Ability to multitask and remain calm under pressure in a fast-paced environment. * Strong organizational skills with attention to detail. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Are You Ready to Change the Industry Together? Miles Ahead Brands (MAB) is a family of like-minded brands committed to raising the standard of service and driving the aggregate transportation industry into the future. MAB is a growth services team dedicated to driving results and enabling growth for all our partner logistics brands across the south and southeast of the United States. We are looking for an energetic and strategic Construction Services Sales Manager to join Texas team. In this role, you will be instrumental in shaping our customer relationships and driving our business forward. In this senior-level role, you will leverage your expertise in local dry bulk movements and materials within the Construction Services sector to lead our sales efforts, expand our customer base, and enhance both client satisfaction and business growth. If you're passionate about leadership, innovation, and making a significant impact in the aggregate distribution industry, this is the role for you. Mission: We are a family of brands committed to raising the standard of service in the aggregate distribution industry. Vision: Accelerating the world's infrastructure. Our Values 1% Better, Every Day: Continuous growth is a part of who we are as professionals and people. We are committed to being better today than yesterday, so we are ready for who our organization needs us to be tomorrow. Promise & Deliver: Pick up the phone, respond, then get it done. We are reliable in every sense of the word and deliver quality work and customer service no matter our role. We own our areas and are accountable to ourselves and each other to build trust. Find a Way or Make a Way: There is no problem we can't solve. We work together and do hard things to simplify the lives of clients, haulers and each other. We find the best way and are open-minded to innovation, technology and new ways of working because we are building an organization to change our industry. Candid, but Kind: We tell each other the truth and challenge each other when we don't agree. We build real relationships rooted in kindness and thoughtfulness. Our people will always be our #1 unique and we will never lose sight of that. Rev it Up: Positive energy fuels us to get us to our vision. Each of us contributes to our culture by bringing consistent energy and passion that ripples through our teams like a fire. We celebrate and praise each other's contributions and strive to create a place we all want to be. Who You Are: You are a seasoned sales professional with a strong background in aggregate logistics or a related field. Your experience includes not only managing key accounts and driving revenue growth but also leading and developing others. You excel at building and maintaining relationships with clients, solving complex problems, and identifying opportunities for upselling and growth. Your leadership style is collaborative and supportive, fostering a positive environment for those around you and driving towards excellence. Your dedication to accuracy, detail, and process, combined with your strategic mindset, makes you a valuable asset to our company. Why This Role Matters: The Construction Services Sales Manager is crucial to our mission of raising the standard of service in the aggregate distribution industry. By focusing on both strategic account management and sales, you will play a pivotal role in delivering exceptional client experiences and driving business growth. Your ability to manage and expand key customer relationships, combined with your leadership in guiding your team, will directly impact our success and ability to serve our clients effectively. This role is essential in achieving our vision of accelerating global infrastructure and contributing to our continued industry leadership. Who Your Internal Customers Are and How This Role Delivers Value to Them: Leadership Team: This role provides valuable insight to the Leadership Team, aiding in the planning for future growth and development of the business. Operations & Safety Team: You will maintain a strong relationship with the Operations & Safety Team by providing essential job details, specifics, and insights to support their effective execution. Accounting & Finance Team: Partnering with the Accounting & Finance Team, you'll handle tasks such as setting up new accounts, payment collections, and forecasting, ensuring smooth financial operations. NewMile Team: Collaborate with the NewMile Team on relationship opportunities as we expand our footprint in this business line, driving growth and new business initiatives. Your Impact: Develop and maintain strong relationships with key customers to ensure a unique and memorable service experience, resulting in high client satisfaction and long-term loyalty. Conduct regular site visits and strategic meetings with key clients to strengthen relationships and understand their evolving needs. Implement a customer feedback system to gather insights and continuously improve service delivery. Develop and execute personalized client engagement plans that address specific needs and drive satisfaction. Address and resolve high-priority issues swiftly, ensuring minimal disruption to client operations. Foster long-term partnerships by delivering consistent, high-quality service and support. Identify and pursue upselling and cross-selling opportunities to expand service utilization and generate additional revenue, contributing to overall business growth. Analyze client usage patterns and identify opportunities for upselling additional services and solutions. Develop tailored proposals and presentations to showcase the value of additional offerings to existing clients. Collaborate with the sales team to develop and implement strategies for maximizing revenue from existing accounts. Track and report on upselling efforts and revenue growth, adjusting strategies as needed to achieve targets. Build strong relationships with key decision-makers to facilitate successful upselling and cross-selling. Provide leadership and mentorship to direct report, fostering professional development and high performance within the team. Set clear performance goals and objectives for your direct report, ensuring alignment with overall sales strategy. Provide regular feedback, coaching, and support to help your team member achieve their goals and develop their skills. Conduct performance reviews and identify opportunities for professional growth and development. Foster a collaborative team environment by encouraging open communication and teamwork. Implement best practices and processes to enhance team efficiency and effectiveness. Maintain CRM integrity, generate regular performance reports, and explore automation tools to improve data accuracy and operational efficiency. Maintain CRM integrity by ensuring accurate and up-to-date client information and interactions. Generate and analyze performance reports to identify trends, opportunities, and areas for improvement. Implement automation tools and best practices to improve data accuracy and reporting efficiency. Develop and present regular performance reviews to senior management, highlighting key achievements and areas for growth. Utilize data insights to drive strategic decision-making and refine sales strategies. Drive the expansion of our customer base and achieve sales goals by pursuing new business opportunities and leveraging market partnerships. Develop and execute strategies to expand the customer base and achieve sales goals within the Construction Services Marketplace. Prepare and deliver compelling proposals to potential clients, highlighting the benefits of partnering with Miles Ahead Brands. Engage in industry events, conferences, and trade shows to build relationships and explore new business opportunities. Collaborate with the marketing team to create targeted campaigns and materials that drive business development. Establish and nurture strategic partnerships with industry stakeholders to enhance market presence and drive growth. Requirements Work Requirements: 70% local travel / 30% office Bachelor's degree preferred A minimum of 8+ years of customer service or outside sales experience preferred, particularly in aggregate sales, heavy equipment, trucking, or project management (road building, paving, bridge construction) Strong leadership skills with experience managing and developing a small team Excellent time management, communication, and interpersonal skills Detail-oriented with a keen sense of accuracy and process Proficient in Microsoft Office and Google Business Ability to understand and apply sales principles, customer service practices, and basic credit concepts Self-motivated and flexible, with a commitment to continuous learning and alignment with company values Extremely responsive with strong attention to detail Strong relational intelligence and good interpersonal skills Customer service focused

What you'll bring to the team 🐷🌈 Join Our Team as a Park Ranger Lead (Health & Safety)! Peppa Pig Theme Park - Dallas Keeping families safe and having tons of fun? YES, PLEASE! 🎉 Do you have a passion for safety, a love for theme parks, and the leadership skills to guide a team with confidence and care? Then jump in muddy puddles with us (metaphorically… or literally, we won't judge 😄) and become our next Park Ranger Lead (Health & Safety)! Our Park Ranger Lead doesn't just protect the park-they set the tone for safety, joy, and outstanding guest experiences. If you're proactive, people-focused, and ready to bring big energy to a place full of little guests, this role is for you! 🌟 Qualifications & Experience 🎡✨ What You'll Do (aka Your Adventure Awaits!) As our superstar Park Ranger Lead (Health & Safety), you will: 🔐 Keep the magic safe - Secure facilities, equipment, and assets 🚶 ♂️🌳 Patrol the park - Monitor all areas, support departments, and keep the fun rolling 🔎📦 Master the Lost & Found - Help reunite families with their treasured items 🔑 Key control - Assist with making, tracking, and organizing keys 🎥 Monitor CCTV - Keep eyes on the park's security systems 📋 Lead daily checks - Ensure opening & closing procedures are complete 🏗️ Inspect buildings & equipment - Help maintain a safe environment for all 🚨 Respond to emergencies - Calmly and quickly take action when needed 📝 Write detailed reports - For incidents, observations, and investigations 📻 Dispatch & respond to radio calls 🔥 Assist with fire safety inspections 👮 ♂️ Collaborate with local law enforcement & emergency personnel 😊 Deliver AMAZING guest service - Make families feel safe and welcome! 💪🌤️ What It Takes We're looking for someone who: ✔ Has 1+ year of security or law enforcement experience (preferred) ✔ Communicates clearly and calmly under pressure ✔ Leads by example and supports their team ✔ Understands families and children-hello emotional intelligence! 🥰 ✔ Can de-escalate difficult situations ✔ Is comfortable navigating the park by foot, stairs, and outdoor conditions ✔ Has (or can earn) CPR, AED & First Aid certifications ✔ Holds a valid driver's license and clean driving record ✔ Can work flexible hours-weekends, evenings, even overnights when needed 🎁🎟️ Perks & Benefits Working in a world of giggles and snorts comes with rewards! 🐽💕 ✨ Free entry to Peppa Pig Theme Park for you & your family ✨ 30% discount on food, beverages & retail ✨ Tuition assistance ✨ Career growth across Merlin Entertainments ✨ A fun, joyful workplace where no two days are ever the same! 🎠 🌟 Ready to Lead the Way? If you're excited to help keep Peppa Pig Theme Park a safe, happy, and wonder-filled place for families, we'd love to meet you! 💖 Apply today and help us create unforgettable memories-safely! 🐷🎈🌟 Benefits 🎉 Benefits of Joining Merlin Entertainments! 🎉 🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage. 🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge! 🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡 🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work! 💼 401(k) Program: Save for the future with company matching contributions. 📚 Tuition Reimbursement Programs: Get support for further education and career growth. 🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us! Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨ Pay Range USD $19.50/Hr.

What you'll bring to the team Health & Safety Ranger Peppa Pig Theme Park Dallas About the Role… Are you the kind of person who notices the little things, thinks ahead, and keeps calm when others might not? Do you love helping others and making sure everyone feels safe and happy? Then you're ready to become a Health & Safety Ranger at Peppa Pig Theme Park Dallas! 🐷✨ Our Rangers are the behind-the-scenes heroes who keep the park secure, support our team, and ensure families enjoy a carefree, fun-filled day. What You'll Be Doing… Protect the park by keeping facilities, equipment, and assets safe from loss or damage. Patrol all areas of the park to ensure a clean, secure, and welcoming environment-always with a focus on safety and guest service. Manage the park's Lost & Found system to help reunite guests with their belongings. Monitor surveillance systems and keep an eye on entry and exit points to maintain a secure environment. Inspect buildings and equipment to ensure they meet all safety standards and park procedures. Respond quickly and professionally to emergencies, disturbances, or policy violations-keeping everyone safe and informed. Assist with investigations by documenting observations, gathering information, interviewing witnesses, and taking photos when needed. Answer and dispatch radio calls throughout the park for security and emergency needs. Help complete monthly checks of fire extinguishers and emergency lighting. Maintain positive, professional relationships with law enforcement and emergency responders. Provide outstanding guest service, offering help, directions, and reassurance with a friendly smile. Physical Demands Frequent standing and walking throughout the park to assist guests and team members. Ability to use stairs or ladders to access different levels of buildings. Sufficient hand dexterity to complete paperwork and operate computers or tablets. Visual ability to review written documents and safely operate park vehicles or golf carts. Clear hearing to communicate effectively in person and via radio or phone. Qualifications & Experience What We're Looking For… At least one year of security and/or law enforcement experience is preferred. Strong communication skills-both verbal and written-and the ability to connect with guests and teammates easily. A natural team player who leads by example and supports colleagues with a positive, proactive attitude. Excellent reasoning and problem-solving skills, with the ability to make smart decisions quickly. A commitment to delivering exceptional guest service in every interaction. The ability to stay calm, professional, and clear-headed under pressure. Prior experience in a family theme park environment is a bonus! Must be able to successfully complete CPR, AED, and Basic First Aid training as part of the role. Benefits About The Benefits Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization. Flexible hours. 30% discount in the retail store. Merlin Magic Pass which gives you free admission to Merlin attractions worldwide. Competitive 401K. Discounts through the Merlin Marketplace Website - on almost anything you buy online. FUN working environment and much more! About Us Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world's largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that's a lot of unforgettable moments. Everyone Matters at Merlin. We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. If you're passionate about safety, love helping others, and want to bring your skills to a bright, cheerful, and family-fun environment-this is your perfect match! 🎉 Join the team that keeps the magic safe-apply today! 🌈 Pay Range USD $14.85/Hr.

What you'll bring to the team Peppa Pig Theme Park - Dallas Entertainment Performer About the Role Do you have that spark that brings smiles everywhere you go? ✨ Are you the type who can turn any moment into a magical memory? If spreading joy, laughter, and fun sounds like your kind of adventure… then you're exactly who we want on Team Merlin at Merlin Entertainments! We're searching for fun-loving, high-energy performers to join our Entertainment Performer Team-the crew that brings the world of Peppa Pig Theme Park - Dallas to life! 🐷💫 As a part-time Entertainment Performer, you'll help create unforgettable moments for families every single day. You'll use your performance talents to entertain guests with: Mainstage shows full of energy and excitement Meet & Greets that make little fans' dreams come true Atmosphere entertainment that brings the park to life Seasonal events & special appearances for even more magical fun Responsibilities: A friendly, polite, and customer service-oriented demeanor is required. Attend rehearsals with other performers and work with choreographers, directors, technical crew, costuming, stage management team, and/or outside contractors/vendors. Memorize scripts/lines, choreography, blocking, and branded characterizations. Research character's personal traits and circumstances to portray the characters authentically to an audience. Show mastery of athletic, vocal, stunt, or specialty skill sets and perform as Costumed Character, Dancer, Dancer Costumed Character, Character Escort, Show and/or Storytime Host, or other Entertainer, both in Park and out-of-Park, as assigned Perform in stage shows, atmospheric happenings, meet-and-greets, story times, dance parties, and/or other special events and appearances as assigned while consistently and expertly executing stage direction and show content as directed by leadership. Mastery of multiple assigned characters, with the ability to perform all characters/roles in your height range or as assigned. Perform duties of an expert character escort or Park host representative, which includes facilitating interaction and clear communication between character and guests, providing directions and park information, and entertaining guests on live mic, as needed. Be collaborative with other cast and crew both onstage and offstage Assist with character training or rehearsals, as needed. Perform consistently for shifts assigned while accepting and applying performance notes, critiques, and feedback. Maintain required physical condition, stamina, and endurance, as needed for role cast. Execute pre- and post-show backstage duties as outlined in the daily schedule. Assist Costuming or Leadership team with laundry and maintenance projects, as needed. Ensure adherence to Park safety and procedural directions that accompany this position and any venues assigned. Adhere to Parkwide guest service expectations, rules, and regulations. Enthusiastically represent the Park and Brand by displaying a positive attitude, high level of energy, and commitment to quality throughout all aspects of the job Engages in proper green room etiquette by being polite and conscious of peers. Other duties as assigned, such as ensuring all costumes are properly cared for, all props and equipment used are handled and stored correctly, complete white glove assignments for greenrooms, etc. Availability to work varying shifts or hours based on Park hours, i.e. be able to work opening and closing shifts, as well as after hour rehearsals. The above list is not exclusive or exhaustive and may require undertaking such tasks as reasonably expected within the scope and grading of the role. Perform other duties as assigned. Qualifications & Experience Must be at least 16 years old. Personable and animated with a kind, outgoing personality that focuses on guest service. Demonstrated strong costume character, escorting, and/or hosting knowledge. Performance skills may include Animation/Miming, Acting, Singing, Tumbling, Improv, Dancing (all types), physical comedy, etc. Be able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or languages, and individuals with special needs. Strong verbal communication skills Demonstrate excellent time management. Ability to maintain branded character integrity or personas. Experience participating in regular internal performance assessments. Comfortability speaking on live microphone preferred. Previous costume character and/or dance experience preferred. Previous guest experience in a high-volume capacity preferred Theme Park experience preferred. Previous experience in the fields of dance, theater, athletics, or other performance arts preferred. Must be comfortable working with or around children. Must be comfortable working in confined areas or costumes for extended periods of time. Travel Requirements: May occasionally require local travel. Benefits Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization. Flexible hours. 30% discount in the retail store. Merlin Magic Pass which gives you free admission to Merlin attractions worldwide. Competitive 401K. Discounts through the Merlin Marketplace Website - on almost anything you buy online. FUN working environment and much more! About Us Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world's largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that's a lot of unforgettable moments. Everyone Matters at Merlin. We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. If you're ready to shine, ready to play, and ready to make memories that last a lifetime… Come join Team Merlin and help us create the magic! 🌟

The Compliance Specialist is responsible for providing the highest level of compliance services to the organization. This position assists in implementing and executing systems and processes to ensure compliance with federal, state, and local laws, legal standards, and internal policies. The role supports venues by communicating compliance standards and acting as an HR subject matter expert for areas such as background checks, unemployment claims, and I-9/E-Verify. This role is a key contributor to building a proactive Compliance Center of Excellence by ensuring consistency, accuracy, and operational alignment across all venues Job Responsibilities * Guides and counsels DOs, and OMs on compliance policies and procedures, mitigating identified risks. * Reviews and establishes compliant HR practices, monitors compliance with HR processes including background checks, I-9 verification, and employment requirements. * Tracks key metrics, provides status reports, and recommends actions to mitigate compliance risks. * Assists Legal, Payroll, Compensation, and HR with data requests for claims, investigations, or subpoenas. * Manages vendor relationships, ensures timely payment, upgrades, and develops change management materials. * Develops process guides and training for key compliance processes. * Supports compliance areas such as wage and hour, onboarding documentation, record retention, time-of-hire notices, state-specific labor requirements, and risk mitigation for high-risk states. * Supports audit cadence by conducting routine spot checks, identifying trends, and escalating compliance gaps for remediation. Critical Skill & Experience Requirements * Ability to maintain a working knowledge of relevant state employment laws and Topgolf policies. * Ability to understand how HRIS, onboarding systems, and compliance tools intersect to ensure accurate and efficient workflows. * Strong analytical skills with ability to interpret data, spot trends, and provide actionable insights. * Demonstrates sound judgment, integrity, and discretion in handling sensitive matters. * Ability to prioritize high-risk issues and work with a sense of urgency. * Strong attention to detail, meeting deadlines, and providing external data. * Proficient use of Microsoft Office programs and quick learning of vendor software. * Clear and conscious communicator with ability to leverage various media and understand audience needs. * Knowledge of federal, state, and local HR regulations and employment law. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What you'll bring to the team 🐷🌈 Guest Experience SupervisorPeppa Pig Theme Park Dallas Join us in creating oinktastic moments for every little piggy! 🐽✨ Are you energetic, upbeat, and passionate about creating magical guest experiences? Do you love leading teams, inspiring fun, and bringing joy to families every day? 🎉 Then jump in muddy puddles with us at Peppa Pig Theme Park Dallas as our next Guest Experience Supervisor! In this exciting role, you'll be one of the key leaders who ensures every child and family enjoys a safe, smooth, and fun-filled adventure. 🌟 Qualifications & Experience 🎢 What You'll Do (Key Responsibilities) As our Guest Experience Supervisor, you'll help guide our team, support operations, and create unforgettable moments! Your daily tasks may include: 🌟 Working closely with Operations Leadership to build, maintain, and exceed guest experience KPIs 💖 Leading Guest Services with expert knowledge of memberships, promotions, and pricing 📬 Assisting members with inquiries, renewals, troubleshooting, and resolving concerns 🎤 Serving as Duty Manager to ensure top-tier service, safety, and operational excellence ♿ Providing accurate and compassionate support for guests with disabilities 🔐 Completing opening/closing routines following SOPs 📞 Responding to guest concerns via phone, email, and online channels 🎂 Coordinating birthday parties to ensure magical celebrations from booking to farewell 🏫 Creating exceptional group visit experiences for schools, camps & more 📦 Supporting commercial operations with inventory tracking and reporting 📈 Understanding the link between Guest Experience and business success (Volume, Revenue & EBITDA) 🎢 Assisting with ride training and ensuring safe, polished operations attraction-wide ⚠️ Monitoring risk assessments & reporting new concerns to leadership 💼 Handling administrative tasks: payroll, scheduling, recognition platforms, records & performance tracking 🎉 Supporting special events (character appearances, partnerships, in-park events) 🎭 Working collaboratively with the Entertainment Team to ensure seamless daily operations ✨ And performing other exciting tasks as needed-because every day brings something new! 🧱 What Makes You a Great Fit (Education & Experience) ✔ 2+ years of supervisory experience-ideally in attractions, theme parks, museums, theaters, hotels, or leisure environments ✔ Skilled in handling difficult guest situations with grace & positivity ✔ Training experience preferred ✔ Knowledge of Microsoft Excel, Outlook & Word ✔ Experience with UKG Workforce Management (a plus!) ✔ Excellent communication, leadership & motivational abilities ✔ Ability to manage multiple projects and stay organized ✈️ Travel Requirements 🚗 Occasional local or domestic travel may be required. 🛡️ Health & Safety Responsibilities As a supervisor, you'll help ensure a safe, secure, and joyful environment for guests and team members-following all Merlin Entertainments Health, Safety & Security procedures. 🕒 Working Conditions 🎟 Attendance is essential 🌅 Must be available for mornings, evenings, weekends & holidays 🎡 Flexibility is key in an attraction environment! 💪 Physical Demands & Environmental Factors You should be able to: 🚶 ♀️ Walk, stand, or sit for long periods 💬 Communicate clearly with guests & team members 🖥 Use standard computer systems 💼 Move safely throughout the attraction 🏋️ Lift up to 70 lbs 🧗 Work occasionally at heights (20+ ft) 🔊 Work in loud environments 🧪 Be around chemicals, equipment, varying temperatures, and mixed lighting conditions This role blends teamwork, leadership, safety awareness, and good old-fashioned FUN! 🎈 🌟 Ready to bring big smiles to little piggies? Apply today and help us create unforgettable memories at Peppa Pig Theme Park Dallas! 🐷💖 Benefits 🎉 Benefits of Joining Merlin Entertainments! 🎉 🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage. 🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge! 🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡 🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work! 💼 401(k) Program: Save for the future with company matching contributions. 📚 Tuition Reimbursement Programs: Get support for further education and career growth. 🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us! Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨ Pay Range USD $19.50/Hr.

What you'll bring to the team 🐷✨ Join the Fun & Keep Everyone Safe at Peppa Pig Theme Park! ✨🐷 Now Hiring: Health & Safety / EMT Basic Do you have a passion for helping others and keeping families safe-while working in the most oinktastic place on Earth ? Peppa Pig Theme Park is looking for skilled, caring, and confident EMTs to join our Health & Safety Team! In this unique role, you'll bring your medical expertise to a world full of giggles, muddy puddles, and unforgettable memories. From responding to emergencies to supporting safety operations, you'll be a hero behind the scenes ensuring guests and Model Citizens have a safe, happy, adventure-filled day. 🌟 What You'll Do: Provide quality emergency medical care and basic life support Examine and assess patients in line with medical protocols and policies Safely lift, move, and transport patients when needed Operate medical carts with care and professionalism Work closely with fire, police, and other emergency partners Assist with UA testing, audiometric screenings, and supply management Complete medical reports accurately and on time Support bag checks, safety audits, incident response & ride evacuations Stay sharp through ongoing training and professional development Deliver care with compassion, confidentiality, and a friendly smile Qualifications & Experience 👑 Who We're Looking For: 1+ year of experience in health services Pediatric, ER, or theme park medical experience = a big plus! Knowledge of OSHA & safety practices Strong communication, documentation & customer service skills Proficiency with Microsoft Office High School Diploma/GED required Must be a graduate of an accredited EMT/Paramedic program Current EMT or Paramedic license (in good standing) BLS required, ACLS preferred RNs/LPNs must also hold a current EMT license Benefits About The Benefits Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization. Flexible hours. 30% discount in the retail store. Merlin Magic Pass which gives you free admission to Merlin attractions worldwide. Competitive 401K. Discounts through the Merlin Marketplace Website - on almost anything you buy online. FUN working environment and much more! About Us Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world's largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that's a lot of unforgettable moments. Everyone Matters at Merlin. We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. If you're passionate about safety, love helping others, and want to bring your skills to a bright, cheerful, and family-fun environment-this is your perfect match! 🎉 Join the team that keeps the magic safe-apply today! 🌈 Pay Range USD $15.00/Hr.

What you'll bring to the team The Technical Supervisor leads the magic behind the scenes by guiding a talented team of Technicians to keep the attraction running safely, smoothly, and efficiently every single day. This role oversees all maintenance for rides, cinema experiences, AV systems, building operations, and core facility machinery while ensuring the attraction stays fully staffed, fully operational, and fully unforgettable for every guest who walks through the doors. ✨ Qualifications & Experience Key Responsibilities: 🔧 Oversee all building and facility maintenance to ensure a safe, efficient, and smoothly operating attraction. 👥 Lead the Technician team through staffing schedules, daily direction, training, and ongoing development. 💻 Oversee preventative maintenance and asset management using Facilitree software. ⚙️ Maintain, repair, and troubleshoot all major systems including HVAC, electrical, electronic, pneumatic, hydraulic, and plumbing equipment, as well as rides and themed attractions. 🚨 Use hands-on technical expertise to quickly solve problems and reduce downtime for rides and facilities equipment. 💡 Support a wide range of technical duties including lighting work, re-lamping, painting, wall repairs, custodial oversight, F&B equipment care, and exhibit setup and takedown. 📅 Coordinate all statutory equipment inspections and ensure all safety and compliance documentation is completed accurately and promptly. 🛠️ Prioritize and execute tasks effectively while managing tight budgets and fast-paced operational needs. 📈 Develop continuous improvement plans and support operational success through budgets and action planning. 🎓 Lead training, evaluations, and performance development while maintaining accurate records. 🛡️ Champion a safe work environment by upholding the highest Health, Safety, and Security standards aligned with Merlin Entertainments policies. 🌟 Inspire and empower the team to be guest-obsessed and deliver world-class service. 🗓️ Forecast staffing needs, build schedules, and ensure proper Technician coverage at all times. 🎯 Build a strong, engaged team culture through coaching, recognition, and performance programs. ✨ Support additional exciting duties as needed to keep the attraction shining at its best. Education and Experience 🎓 High school diploma or GED required. Technical college degree preferred. Bachelor's degree a plus. 🔧 At least one year of supervisory experience in a technical or themed environment. 🎢 Hands-on experience with animation, automation, hydraulics, pneumatics, electrical systems, electronics, and networks. 🛠️ Previous maintenance experience with rides, facilities equipment, and mechanical or electrical systems. 💼 Background in guest-centered service environments is helpful. 🧠 Proven ability to multitask, stay organized, and stay calm under pressure in fast-paced environments. 🌟 A confident, approachable leader with excellent communication, team-building, and coaching skills. ⚡ Highly self-motivated with energetic, positive, and inspiring leadership qualities. Benefits 🎉 Benefits of Joining Merlin Entertainments! 🎉 🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage. 🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge! 🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡 🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work! 💼 401(k) Program: Save for the future with company matching contributions. 📚 Tuition Reimbursement Programs: Get support for further education and career growth. 🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us! Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨ Pay Range USD $25.00/Hr.

What you'll bring to the team ✨ Join the Magic as a Guest Experience Host! ✨ Do you have the magic spark that makes learning fun? Are you the kind of person who can turn a curious question into an unforgettable “aha!” moment? Do you love sharing smiles, sparking imaginations, and helping guests discover the wonder of learning through play? Then step right up - because the Education Team at Merlin Entertainments is looking for YOU! At Team Merlin, we don't just teach - we inspire, entertain, and create lasting memories for guests of all ages. If you're passionate about making learning come alive in a world of fun, this is your chance to shine! What You'll Be Doing As a Guest Experience Host, you'll help bring our attractions to life by engaging with guests in magical, memorable ways. Every day is a new adventure - whether you're leading educational experiences, sparking laughter, or creating connections that make guests' visits truly unforgettable. Your role will include: 🪄 Delivering outstanding guest service with enthusiasm, energy, and that signature Merlin sparkle. 🎓 Bringing educational programs to life with fun facts, hands-on experiences, and engaging storytelling. 😊 Keeping guests entertained and informed while ensuring a safe and enjoyable environment for everyone. 🎁 Ensuring all public areas and learning spaces are tidy, welcoming, and stocked with everything needed to create great experiences. 🏁 Following opening and closing procedures to make sure every day runs as smoothly as your favorite magic trick. 🧹 Upholding our high standards of Health, Safety & Security - because safe fun is the best kind of fun! Qualifications & Experience 6 months - 1 year experience working in attractions, entertainment, or customer service-based positions preferred. Fun, dynamic, and friendly personality. Excellent communication, listening, and motivational skills. Able to work in areas with loud noises and confined spaces. Self-motivated, able to work independently or as part of a team. Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events. Benefits Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization. Flexible hours. 30% discount in the retail store. Merlin Magic Pass which gives you free admission to Merlin attractions worldwide. Competitive 401K. Discounts through the Merlin Marketplace Website - on almost anything you buy online. FUN working environment and much more! About Us Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world's largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that's a lot of unforgettable moments. Everyone Matters at Merlin. We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. Apply today and help us sprinkle some fun, curiosity, and imagination into every guest's day. ✨ Pay Range USD $14.00/Hr.

IT Senior SAP Solution Architect - SD & MM who specializes in configuration, management, and enhancement of the SAP Material Management (MM) and Sales & Distribution (SD) modules on SAP S/4HANA Private Cloud. This role must work closely with business stakeholders to ensure that the system efficiently handles procurement, inventory, and logistics processes. This role blends business insights with technical expertise to optimize supply chain operations. * Provide technical expertise in the SAP modules of MM & SD including technical support and troubleshooting for system issues * Collaborate with business process owners, IT teams, and external vendors to ensure seamless integration between finance, controlling, and other SAP modules * Responsible for the technical design, configuration, testing and delivery of the system to meet functional business requirements for MM and SD modules * Identify gaps in existing workflows and propose system enhancements * Participate in projects involving system upgrades and new module implementations * Lead testing phases, including unit testing, integration testing, and user acceptance testing (UAT), ensuring all configurations meet operational standards * Provide end user training and ongoing support. Develop detailed manuals and guidelines for end users. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What you'll bring to the team 🍔 Food & Beverage Shift Lead Peppa Pig Theme Park Dallas Join the fun at Peppa Pig Theme Park Dallas as a Food & Beverage Shift Lead! 🎉 In this role, you'll help bring smiles to families every day by supporting café operations, leading amazing hosts, and ensuring every guest experience is as joyful as a muddy puddle jump! 💦🐽 As a Shift Lead, you'll serve as Supervisor on Duty when assigned, step into front-line host roles as needed, and play a key role in coaching and developing our team to deliver world-class guest service. Qualifications & Experience 🎯 Key Responsibilities 🎢 Lead the Fun as Supervisor on Duty Oversee smooth daily operations across Food & Beverage, Attractions, and Retail. Act as a visible, confident leader ensuring everything runs safely and efficiently. 🧑 🤝 🧑 Support & Inspire the Team Assign and monitor daily tasks for front-line hosts. Motivate and coach team members to be truly guest-obsessed 🌈. Evaluate performance and provide real-time coaching and feedback. 🍕 Deliver Outstanding Guest Experiences Ensure guests feel welcomed, heard, and delighted at every interaction. Respond quickly and positively to guest concerns and help create magical recovery moments ✨. Manage queues and guest flow in busy areas safely and efficiently. 📚 Training & Development Champion Organize and support host training in areas like food safety, ride safety, retail standards, and profit protection. Maintain training records and empower team members to succeed. 🛠 Operational Support Assist with training, stocking, inventory control, scheduling, and employee engagement when not duty managing. Follow and enforce all health, safety, and compliance standards 🦺. 📌 This role may include additional duties as needed to support park operations. 🎓 Education & Experience High school diploma or GED required. At least 6 months of food & beverage experience (restaurant or café preferred). Strong customer service and guest interaction skills required. Passion for entertaining children and families is a must! 🎈 Proven ability to train, motivate, and lead others. Fun, outgoing, confident leadership style with excellent communication skills. 📜 Licenses & Certifications Ability to obtain required licenses or certifications as needed by law or operational requirements. 🚗 Travel Requirements Occasional local travel may be required. 🦺 Health & Safety Commitment At Peppa Pig Theme Park, safety comes first! Team members are responsible for the safety of themselves, their colleagues, and our guests. Follow all Merlin Entertainments Health, Safety & Security policies and safe work practices. Report incidents promptly and support investigations when required. 🕒 Working Conditions Attendance is an essential function of this role. Must be available to work flexible schedules, including mornings, evenings, weekends, and holidays 🎄🌞. 💪 Physical Demands Ability to stand, walk, and move throughout the attraction for extended periods. Comfortable using basic computer tools. Ability to lift, push, pull, and carry items up to 50 lbs (with or without accommodation). Must be able to bend, reach, twist, climb, balance, and crouch during daily activities. Will work in a lively, sometimes loud environment 🎶. 🌦 Environmental Factors Work may take place indoors and outdoors with varying temperatures. Exposure to noise, lighting changes, moving equipment, and wet or uneven surfaces may occur. 🎉 Ready to Lead the Fun? If you love food, teamwork, and creating unforgettable experiences for families, we'd love to have you join our Peppa Pig family! 🐷💖 Benefits 🎉 Benefits of Joining Merlin Entertainments! 🎉 🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage. 🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge! 🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡 🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work! 💼 401(k) Program: Save for the future with company matching contributions. 📚 Tuition Reimbursement Programs: Get support for further education and career growth. 🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us! Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨ Pay Range USD $17.50/Hr.