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Merrick Bank jobs in South Jordan, UT

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  • Portfolio Manager Senior (Bank)

    USAA 4.7company rating

    Charlotte, NC job

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Bank Portfolio Manager Senior, you will be responsible for supporting the Bank portfolio and ensuring compliance with applicable policies, procedures, standards, controls, and regulations. You will play a critical role in aligning the portfolio with strategic objectives, driving effective prioritization, planning, and benefits realization through collaboration with executive stakeholders. A core responsibility is Bank Portfolio Analytics: performing advanced data analysis to identify key trends and insights within the portfolio. You will develop and deliver tailored presentations to the Bank leadership team, providing clear and concise reports on portfolio health and performance, influencing data-driven decision-making, and ensuring the integrity, accuracy, and protection of data presented to both Bank Leadership and the Bank Board. Lastly, you will support technology investment planning and coordinate with Project/Program Managers on budget inputs and updates. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA, Charlotte, NC or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Monitors, governs and is accountable for low to moderately complex company or line of business portfolios. Completes governance routines per the Enterprise Program Management Office (EPMO) Policy, Standards and Procedures. Monitors a low to moderately complex portfolio on an ongoing basis, to resolve issues and disseminate information to stakeholders. Facilitates the identification, management, and resolution of systemic cross-work risks / issues and interdependency conflicts for work effort(s) / program deliverables and informs portfolio team and stakeholders as needed. Leverages analytics to research and identify Financial Management risks and recommends solutions to address opportunities; may escalate to their respective Portfolio Management Office (PMO) or leadership team as needed. Monitors for stale work efforts and need for resolution, including termination proposal if applicable. Supports development and execution of company planning in partnership with Enterprise Integrated Planning (EIP) and their respective PMO. Monitors and makes prioritization recommendations to their senior leadership and their respective PMO to ensure portfolio alignment and delivery against strategic priorities as needed. Communicates portfolio statuses and changes regularly with executive sponsors, program sponsors, business owners, and additional stakeholders as required. Reviews health and performance of portfolio regularly, monitors portfolio success via recognized methodologies, and identifies performance improvement opportunities, providing updates to leader and stakeholders. Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive project, program, or portfolio management experience to include process improvement and/or consulting for large strategic efforts. Proficient understanding of project, program, and portfolio management principles. Working knowledge in the full lifecycle experience managing strategic and operational work efforts. Experience with portfolio management and execution experience delivering complex work efforts working with Waterfall and Agile methodologies. Currently possess at least one of the following: Certified Project Manager (CPM), Lean Portfolio Management Certification, Project Management Professional (PMP), or gains one within 6 months of placement. Proficient experience in change management methodology or similar industry change management methodology. What sets you apart: Demonstrated ability to effectively communicate with and present to executive leadership. Minimum of 2 years of hands-on experience in data analysis, extraction, and reporting. 2-years' experience developing automated data reports and interactive dashboards using Tableau. Minimum of 2 years of practical experience utilizing data analytics tools such as Microsoft Excel, SQL, and Power Apps. Experience with Snowflake, SAS, and Adobe Analytics is a plus. Highly proficient in Microsoft PowerPoint for creating and delivering clear, concise, and data-driven presentations. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $114.1k-218k yearly Auto-Apply 2d ago
  • Project Accountant

    Allegiance Group 4.4company rating

    Charlotte, NC job

    Role: Project Accountant Salary: $70K + Benefits We're a growing construction contractor looking for an experienced Project Accountant to join our team. If you have a strong background in project accounting within the construction industry and enjoy being part of a hands-on, fast-moving environment, we want to hear from you. As Project Accountant, you'll be responsible for managing the financial aspects of our construction projects from start to finish. This includes monitoring project costs, preparing budgets, forecasting, and producing accurate reports to support project managers and senior management. You'll play a key role in ensuring our projects are delivered on time and on budget. Responsibilities: Managing financial reporting for multiple construction projects Preparing project budgets, forecasts, and cost analysis Monitoring project expenditure and identifying variances Liaising with project managers to provide financial insight and support Ensuring accurate and timely invoicing and payment processing Supporting month-end and year-end reporting Experience Required: Proven experience as a project accountant in the construction industry Strong understanding of construction costs, project budgets, and financial reporting Proficiency with accounting software (experience with [insert if relevant, e.g., Sage, SAP, or QuickBooks] is a plus) Excellent attention to detail and organisational skills Strong communication skills, able to work closely with project teams and management APPLY today for immediate consideration!
    $70k yearly 1d ago
  • Bank Business Process Consultant Senior

    USAA 4.7company rating

    Charlotte, NC job

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Bank Business Process Consultant Senior, you will apply sophisticated knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and finds opportunities, within the Bank. Implements and leads all aspects of the development of business process related solutions for internal clients and members. Evaluates processes/ resources and develops effective solutions/ improvements/ improvements to drive the efficient operation of the Bank. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC or Tampa, FL. Relocation assistance is not available for this position. The Bank Omni Change Orchestration Team unites the right partners to drive smart decisions, lead change with clarity, and equip member contact employees to confidently navigate transformation and deliver on USAA's mission. Key Responsibilities of this role: Intake and triage change requests that affect what frontline employees see/say/do, member experience, or contact-center volume. Assess change complexity, operational and regulatory risk, required signoffs (Legal/Compliance/Risk), and forecasting impacts. Plan and orchestrate cross-functional delivery (partner engagement, delivery/saturation reviews, evidencing and sign-off). Air Traffic Control: enable proactive decisioning and sequencing of change to maximize impact and support successful value delivery. Maintain controls associated with managing change. What you'll do: Engages with vital team members to implement balanced strategic solutions. Develops business process improvements for the Bank that aligns business results, bank strategy and risk management framework. Leads planning and execution efforts and coordinates activities for highly sophisticated projects. Applies a well-rounded understanding of risk and regulatory compliance to handle risks by using established methodologies and exercising control plans to ensure alignment with bank specific goals and process requirements. Provides consultation to influence and ensure process is built to address risk across all activities. Reviews and develops communication and organizational change plans for customers and internal partners to drive awareness on current processes and/or changes. Ensures alignment between internal team members and customers across all business process projects and services using proactive communication and engagement strategies. Uses data and analytics to deliver insight into customer and business process performance, finding opportunities to influence customer and business process activities and advise key partners. Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in business process consulting, process design and/or program/project management. Advanced knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and using process improvement tools and methodologies. Experience applying retail bank subject matter expertise to simplify the customer experience, standardize process execution, and automate where possible. Expert experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. Demonstrated experience with process improvement, workflow, benchmarking and/or evaluation of business processes. What sets you apart: US military experience through military service or a military spouse/domestic partner. Strategic Leadership: Aligns change enablement with the bank's strategic goals, ensuring changes support overall objectives. Collaborative Stakeholder Engagement: Proactively engages the right stakeholders at the right time to improve change readiness and ensure successful implementation. Impact Assessment Expertise: Skilled in identifying potential disruptions and develop mitigation strategies. Process Expertise: Possesses a deep understanding of change management principles and best practices. Proactive Approach: Takes a proactive approach to identifying and addressing potential issues before they escalate. Results-Oriented: Focused on delivering positive outcomes and maximizing the value of change initiatives. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $103.5k-197.7k yearly Auto-Apply 2d ago
  • IT/IS SLOD Oversight Risk Management & Governance Executive

    USAA 4.7company rating

    Charlotte, NC job

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an IT/Info Security Risk Management & Governance Executive who needs to have expertise in Risk Oversight - Second Line of Defense. This role sits within the Chief Risk Office for Technology. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte. *** Relocation assistance is available to Charlotte for this position *** The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk. Builds and oversees a team of employees (~5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Minimum Education: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations. 4+ years of people leadership experience in building, managing and/or developing high-performing teams. Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP). Demonstrated experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16). Knowledge of applicable laws, rules, and regulations applicable to financial institutions. Experience making data-driven decisions. Experience working with external agencies and regulators. Broad knowledge of information technology systems and general system development principles. What sets you apart: 7+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services. 10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software. 3+ years experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment. 10+ years hands-on experience integrating security throughout the Software Development Lifecycle (SDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases. Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. Compensation range: The salary range for this position is: $169,880.00 - $305,780.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $66k-86k yearly est. Auto-Apply 1d ago
  • Specialist - Commercial Documentation Center

    Central Pacific Bank 4.8company rating

    Urban Honolulu, HI job

    Specialist I, II, III: This position prepares business purpose loan documents within LaserPro in accordance with established bank guidelines while ensuring the highest level of accuracy & quality in a timely manner. These internally prepared loan documents involve collateral and commercial loans for the branches, business banking and commercial lending units which involve perfecting the bank's lien position, utilizing established bank systems, and capturing all pertinent information into the loan documents. Senior Specialist: Under the direction of the Department Manager and/or Documentation Administrator, this position prepares documents for complex commercial and commercial real estate loans for commercial lending units of the bank in accordance with established bank guidelines while ensuring the highest level of accuracy is achieved in a timely manner. Complex commercial and commercial real estate loans are defined as loans which contain a large number of complex loan documents. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Specialist I, II, III: * Prepare and/or facilitate preparation of documents in a timely and accurate manner for Consumer Personal and Collateral and simple Commercial Loans. Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively involves the Senior Specialist and/or Documentation Administrator as well as the lending unit leader, relationship officer and/or credit administrator, or others as appropriate to resolve any documentation issues. Demonstrates good knowledge of the bank's credit policies and documentation standards. * Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items. * Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the completion of transactions with Community Banking Branches as well as Community Banking Sales Support. Senior Specialist: * Prepare and/or facilitate preparation of documents in a timely and accurate manner as set forth in the Credit Approval Document (CAM, Modification Agreement, Consumer Credit, etc.). Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively Involves the Documentation Administrator and/or Department Manager, as well as the lending unit leader, in-house counsel, relationship officer and/or credit administrator or others as appropriate to resolve any documentation issues. Demonstrates exceptional knowledge of the bank's credit policies and documentation standards. * Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items. Demonstrates a positive attitude, a team player and provides exceptional service to both internal and external customers. * Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the ordering and completion of transactions with outside vendors (attorneys, title and escrow companies, etc.). In addition, ensure all necessary loan documents are scanned into Info/Access for booking in a timely manner. * Develop and prepares training for Documentation Specialists I, II and III, and other areas of the Bank on the process and procedures of the Documentation Center. Minimum Qualifications: Education: * H.S. Diploma or GED equivalency required. Experience: Specialist I: * 1+ years of experience in commercial real estate documentation and reading legal documents required. Specialist II: * 2+ years of experience in commercial real estate documentation and reading legal documents required. Specialist III: * 3+ years of experience in commercial real estate documentation and reading legal documents required. Senior Specialist: * 4+ years of work experience using automated documentation preparation systems required. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $34k-42k yearly est. 60d+ ago
  • Deposit Account Services Specialist

    First Bank 4.6company rating

    Greensboro, NC job

    Job Description The position of Deposit Account Services Specialist requires knowledge of our core system, our deposit products, business analysis and dynamic options, Compliance and IRS and State of NC regulations pertaining to escheat, B and C notices and NRA's. Also required is the ability to balance internal bank accounts; General Ledger accounts, FRB and BOA (correspondent bank) accounts and understand CDARS and ICS accounts. File maintaining accounts for set up or correction of customer accounts as necessary or by request from the branch; Areas of concentration: Deposit accounts; Cash letter adjustments, Charged off accounts and recoveries; State and Federal withholding; IRA Contributions and Distributions. HSA accounts, Qwickrates, CDARS and Brokerage accounts. Keep up with regulations and compliance issues for Deposit accounts. Attend training as requested, Test new release information and assist with conversions. ESSENTIAL FUNCTIONS Receive all new and revised deposit account signature cards, DDA, Savings and CD. Review all Health Savings and IRA paperwork for accuracy, compliance etc. Process contact notes and/or email from Branches and Customer service. Assist in correcting account errors and update accounts ex dormant accounts; return mail, closed and charged off accounts etc. Process Cash Letter adjustments/corrections on customer deposits & paid items. Assist Cash Management, Business Support and Branches with questions involving Business Accounts, Account Analysis and Dynamic Transfers. Reconcile Bank of America (BOA), Federal Reserve Bank (FRB), and PCBB statements daily. Prepare FRB Currency adjustments, BOA Foreign Item Adjustment and Viewpointe adjustments. FDIC Totals for Finance Dept/Prepare FR 2900 Report. Reconcile and process adjustments for Internal DDA accounts (IRA, CD, OC, Holiday Club). Review stale-dated Official, CD and IRA checks for Operational Risk Department. Balance ACH Origination and Received files daily. Process Unposted Items for Certificate of Deposits, Safe Deposit Boxes, General Ledger and IRA's. Process Return Mail. Remit IOLTA to NC and SC Bar Associations. Assist Branch and Branch Support with customer questions regarding IRA and Health Savings account transactions, compliance, eligibility etc. Review and process transaction requests for IRA accounts. Review daily Charged Off accounts and report to Chexsystems per procedures. Manually charge off Fed Benefit negative balance accounts. Report daily Charge off Recoveries to Chex Systems and credit amounts recovered by Chexsystems to the charged off accounts. Open and monitor special accounts ex: Qwickrate CD's, ICS & CDARS accounts. Balance the GL's to the Promontory Reports in the Promontory Portal. Assist customers with questions. Balances GL Settlement and Recon for numerous GL accounts including: CD/IRA/SV& DDA Overdraft, Intransit and SDB; Cash in Transit; Cash Over/Cash Short; Check Deposits in Transit GL, GL Out of balance acct, ATM GL, Cash General Ledgers, Unposted GL Items. Reg D Exceptions. Mail customer correspondence and/or change account type with 4th letter. Daily settlement of Direct Exchange (Viewpointe). Process IRS Levies and Garnishments. Hold funds in account, inform customer, branch and remit payment per instructions. Review and process Indemnifying Agreements for accuracy and completeness. Annually send Escheat letters for all deposit accounts, bank checks and safe deposit box contents that are scheduled for escheatment. Report and remit to NC State Treasurer annually in October. View daily/monthly reports for exceptions and error; research and correct. Monthly review the Preneed Burial reports, make corrections and send report to funeral homes. Research customers/accounts listed on the annual IRS B&C notices and IRS Penalty letters to determine incorrect reporting and/or generate letters to customers informing them of required back up withholding. Begin backup withholding per IRS regulations. Begin back up withholding on expired W-8s in January. Assist in testing the GUI (core) system for annual releases and updates. Assist in merger and acquisitions through testing and post-merger review. Upon request attend merger meetings and/or be available to visit acquired bank prior to merger to view account set up etc. Assist Branch Support, Business Support, Branches and Customer Service on a variety of areas involving deposit accounts with customer inquiries, system options and valid values in BCR records. Review and update Deposit Account procedures consistent with product changes as directed by Executive Management. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED); or the equivalent combination of education and experience. Work related experience should consist of duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $30k-37k yearly est. 26d ago
  • Investment Real Estate Banker

    First National Bank (FNB Corp 3.7company rating

    Raleigh, NC job

    Primary Office Location: 501 Fayetteville Street. Raleigh, North Carolina. 27601. Join our team. Make a difference - for us and for your future. Investment Real Estate Banker 3 Business Unit: Commercial Banking Reports to: Varies by Assignment Position Overview: This position is primarily responsible for the marketing, underwriting and portfolio management of income-producing real estate assets. The incumbent solicits, evaluates, authorizes, or recommends all aspects of the credit loan process of commercial, real estate or mortgage loans. The incumbent advises borrowers on financial status and methods of payments. The incumbent develops and manages the borrower's Bank relationship including cross-selling Bank services and products. Primary Responsibilities: Meets with clients and prospects to obtain information for loan applications and to answer questions about the process. Explains to customers the different types of loans and credit options that are available and the terms of those services. Analyzes applicants' financial status, credit and property evaluations to determine feasibility of granting loans. Requests and compiles copies of loan applicant, credit histories, background, credit information, tax returns, financial state and debt obligation information, corporate financial statements, and other financial information. Submits applications to credit analysts for verification and recommendation. Computes payment schedules. Confers with credit representatives to aid in resolving loan and borrower problems. Negotiates payment arrangements with customers who have delinquent loans. Analyzes potential loan markets and develops referral networks to locate prospects for loans. Works with clients to identify their financial goals and to find ways of reaching those goals. Markets bank products to individuals and firms, cross-selling bank services that may meet customer's needs. Reviews and updates credit and loan files. Reviews loan agreements to ensure that they are complete and accurate according to policy. Manages accounts for delinquencies, credit reporting and asset quality. Handles customer complaints and takes appropriate action to resolve them. Stays abreast of new types of loans and other financial services and products to better meet customer's needs. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent project management skills Excellent communication skills, both written and verbal Excellent customer service skills Excellent organizational, analytical and interpersonal skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in an equivalent lending or banking position and in a successful business relationship in a customer focused position Knowledge of banking laws and regulations Experience in community and civic activities Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Valid Drivers License Physical Requirements or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck) Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $37k-45k yearly est. Auto-Apply 60d+ ago
  • Financial Advisor

    Edward Jones 4.5company rating

    Mount Airy, NC job

    This job posting is anticipated to remain open for 30 days, from 28-Jul-2025. The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and grow your own practice, supported by your branch team, a home-office team and other regional financial advisors. You'll benefit from the experience that comes from 100 years of history. We're proud to have more offices in the U.S. and Canada than any other investment firm, serving over eight million clients. Our financial advisors are valued partners, and we credit much of our success to their unique experiences and professional backgrounds. We value an inclusive environment where everyone's different viewpoints help to achieve results. Financial advisors lead the branch team to serve clients and contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively impact clients' lives and work together to achieve their long-term financial goals, enabling you to make a difference in your community. We'll give you the support you need. Our team will be there every step of the way, providing: Paid training - Get registered and licensed and learn how to be a financial advisor with the industry's top training program¹. Salary for the first five years as you begin to build your practice² A firm-provided branch office in the community Branch office support to help lighten the load so you can focus on your clients A support network that extends from your branch office to your region to the home office - You'll work independently, but will have a team of thousands backing you every step of the way. You can also expect... No ceiling to your earning potential and growth, and your compensation is tied to the effort you put in A compensation package that includes opportunities for commissions, profit sharing and incentive travel The flexibility that you need to balance your personal and professional lives - the best of both worlds A culture of continuous improvement and professional development Key Responsibilities Build relationships to create new clients via face-to-face and virtual sourcing strategies (residential, business, networking, introductions and referrals, social media, and speaking engagements). Deeply understand clients' and prospective clients' needs, priorities, and concerns to accelerate trust and create personalized, comprehensive strategies to help them achieve their goals. Oversee branch processes, roles, and responsibilities to ensure a high-quality, streamlined client experience consistent with firm policies and procedures, regulatory requirements, and ethical guidelines. Engage the branch team to create, monitor, and adjust the branch business plan to increase branch effectiveness and achieve desired business results. Create a highly engaging environment in the branch of mutual trust, respect, feedback and accountability. ¹ For the 25th consecutive year, Edward Jones was named a top company for training. The firm ranked No. 17 on Training magazine's prestigious 2025 Training APEX awards listed by Training magazine. 2025 Training Magazine Training Apex Award, published February 2025, date as of September 2024, an application fee was required for consideration ² As your new asset compensation and commissions increase over the first five years, salary will decrease Benefits: Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), disability income continuation, basic life, and basic AD&D coverage. Income continuation, basic life, and basic AD&D coverage are provided at no cost to financial advisors. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account and flexible spending account. Financial advisors enjoy flexibility in their schedule and, where required by applicable law, are eligible for paid sick leave and paid time off. Financial advisors may be eligible for bonuses; profit sharing; paid medical and parental leave for Financial Advisors that satisfy eligibility requirements; and participation in the firm's Travel Award Program. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to financial advisors, please visit our benefits page. Compensation: We know that building a business takes time, so we've built a new financial advisor compensation program that supports and rewards you as you learn the skills, systems and business practices you need to succeed in our client-first business model. The new financial advisor compensation program includes trainee pay, a supplemental salary for up to five years, commissions and compensation for new assets gathered for the first five years. For more information regarding compensation please click the link below. New Financial Advisors Compensation Supplemental Starting Salary Range $45,000 - $100,000 Read More About Job Overview Skills/Requirements Successful financial advisors demonstrate a unique combination of ambition, self-motivation, and commitment to establishing long-term client relationships. Financial advisors grow the business through identifying and creating new clients through initial discover of financial goals and deepening relationships with existing clients by reviewing investment strategies and implementation recommendations. Financial advisors earning potential is reflective of their performance. What characteristics would make you a successful financial advisor? An interest in financial services/markets and how they work Love of learning and challenges, including determination to succeed Skilled in long-term relationship building Comfortable in your ability to think critically Passion for new opportunities Can you see yourself... Learning to be a financial advisor through our comprehensive training program? Delivering personalized investment and financial solutions to your clients? Taking ownership of your business's growth and success? Meeting professional and personal objectives as they relate to building your practice? Working in and positively impacting your local community? Skills/Requirements Candidates should have at least one of the four qualifications bullets listed below: A bachelor's degree is strongly preferred or equivalent work-related experience within the securities/financial services industry Financial services and/or sales experience Financial services registration, licensing, or certification Professional and/or military career progression Licensing: SIE (which can be obtained without Firm sponsorship), Series 7 and Series 66 will be required; if not currently registered, registrations may be obtained at Edward Jones during the assigned paid study period. FINRA registrations required within three months. State insurance licenses will be required. As an associate, you are required to complete ongoing training offered by the firm and regulatory authorities (FINRA and SEC), as well as required CE training to ensure licenses remain in good standing. Read More About Skills/Requirements Awards & Accolades At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Read More About Awards & Accolades About Us Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. #LI-USFATA
    $45k-100k yearly 3d ago
  • Teller II

    First Bank 4.6company rating

    Wilmington, NC job

    The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience. ESSENTIAL FUNCTIONS: Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. May assist in opening and closing the vault daily; assists in balancing vault currency and coin. Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Issues official checks, traveler's checks and gift cards. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Performs safe deposit duties by controlling access and assisting customers. Receives and processes stop payment and hold orders. Accepts loan, credit card and installment payments. Balances cash drawer daily and verifies cash being bought from and sold to the vault. Provides effective customer service and assists in resolving problems within given authority. Records, files, updates information and sorts' mail or reports as required. Answers telephones and directs callers to proper Bank personnel. Processes teller work through branch capture and assists with imaging research. May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. Type's routine letters, reports and forms. Maintains files, copies and faxes documents, and orders and distributes supplies. Takes steps to ensure security of Branch personnel & Bank procedures. Fully understands opening/closing procedures, as well as all other security procedures. May prepare and verify order of shipment of currency. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $31k-34k yearly est. Auto-Apply 25d ago
  • Audit Lead - P&C Actuary

    USAA 4.7company rating

    Charlotte, NC job

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Audit Lead, you'll support audit engagements of varying complexity, often participating in cross-functional, risk-based assurance and advisory projects, contributing to the quality of audit work. A key aspect of this role involves testing models and model-related tools as part of audit engagements. You will support Auditor-In-Charge (AIC) responsibilities and maintain knowledge of financial services regulations, effectively responding to and interacting with regulators. This role provides support and oversight to multiple audit engagements and participates in the review of engagement planning, fieldwork, and reporting. You will also manage strategic initiatives and assist with the development and implementation of a risk-based audit plan. You will serve as, and/or partner with, subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. You will also adhere to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is available for this position. What you'll do: Contribute to continuous monitoring, advisory activities, special reviews, and investigations. Ensure assigned audit engagements are completed objectively, professionally, and timely, adhering to audit standards. Identify control weaknesses and recommend improvements, drafting audit issues and reports for client leadership and conducting follow-up. Support quality of audit reviews and propose updates to the universe risk assessment based on audit results. Build client relationships to drive strategic objectives. Communicate effectively with business/clients, delivering risk-based and difficult messages, and potentially with regulators and executive leaders. Provide coaching and guidance to other auditors, ensuring timely and quality deliverables, and may provide engagement evaluations. Provide input into the internal audit universe and risk profiles, updating risk assessment information. Participate in the development and execution of the annual audit plan, assessing and covering risks. What you have: Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology. Four additional years of related experience beyond minimum required may be substituted in lieu of a degree. 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. Experience in overseeing work with both internal and external partners in a highly collaborative environment Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. What sets you apart: ACAS or FCAS designation. Proven background in P&C model frameworks, ranging from pricing, reserving, and catastrophe modeling to enterprise risk, across development, validation, or oversight risk. Advanced degree (e.g., Master's, PhD) in a quantitative field, such as Economics, Mathematics, Statistics, Actuarial Science, Data Science, Engineering, Computer Science, or Related Field with Core Quantitative Curriculum. Deep knowledge and experience with SR 11-7 and/or ASOP 56. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $60k-73k yearly est. Auto-Apply 1d ago
  • Revenue and Debit Card Manager

    Central Pacific Bank 4.8company rating

    Urban Honolulu, HI job

    The Revenue and Debit Card Manager is responsible for all matters pertaining to the end-to-end process for consumer and small business deposit products and related fees. Develops strategies to increase fee revenue by conducting market assessments (external and internal) to improve profitability, procedural/ operational efficiencies or risk mitigation. Establishes and maintains relationships with various departments and outside vendors in an effort to develop/implement new fees and improve fee revenue from existing fee income sources. Fees managed include but are not limited to fee revenue associated with small business deposits, consumer deposits, investments, Trust and miscellaneous fees and services (ex: Safe Deposit Box and wires). Manages the strategic development and operational functionality of the Bank's Debit and ATM card portfolio in alignment with the Bank's corporate objectives. Manages the systems and operational vendors involved in the card driver platform, card delivery, and the integrity of data transmission and security. Maintains industry intelligence in card technology and consumer trends, and identifies applications to enhance the Bank's corporate objectives. Promotes customer usage of and migration to debit card channels. Responsible for increasing the penetration, activation, and utilization of cards under management. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Fee Revenue * Manage the overall fee and product portfolios to ensure that our fee strategy, new account growth, attrition, net growth, cross sales, and profitability support the bank's overall balance sheet and income statement goals. * Responsible for setting and managing goals for fee revenue, product promotions and sales campaigns. * Monitor the competitive environment for fee and product profitability/positioning and be aware of changes in the internal and external environment (customer behavior, competition, technological advances, economic conditions, regulatory changes etc.) that can impact profitability. * Be able to quantify opportunity/financial impact after data gathering, research, or other analysis and provide recommendation via a Business Case. * Obtain approval and implement fee revenue initiatives, product promotion and sales campaigns. * Manage projects to develop and implement new fees and products, enhance or streamline existing fees and products etc. This includes defining business requirements, defining customer communication requirements, and tracking of results. * Develop planning sheets for new fees/packages, products, promotions, and campaigns to include budget, cost/benefit analysis and project schedules. * Track/report on performance of fee initiatives and campaigns. * Report and research budget variances. Debit/ATM Card Management: * Manage the overall Consumer and Business Debit/ATM portfolio to identify, model and implement new debit-related fee revenue opportunities to support the bank's overall income statement goals. * Responsible for increasing the Bank's key performance metrics for Penetration, Activation, and Utilization by creating strategies and tactics on the debit card platform for consumer and business cards. * Design and lead campaigns to migrate customers to debit channels and reduce cash/check reliance. * Ensure product tools are effective in supporting the sales team's objectives. * Manage contracts and relationships with network, processor and delivery channel vendors. * Assist Compliance, Risk and Audit teams on regulatory alignment and remediation. * Streamline process and improve efficiency across the card lifecycle. * Responsible for reporting and communicating performance against goals. Relationship Management: * Maintain relationships with sales teams, the front line, and support areas to achieve fee revenue and debit card goals. * Negotiate, execute and manage customer, vendor, and third-party vendor agreements. * Work with Training to disseminate Product Knowledge & Sales Tools well in advance of fee/debit card strategy launch/changes. Strategic Initiatives: * Assist Department Manager in developing, plans, and implements various strategic initiatives identified by Executive Committee as priority initiatives for the year. Utilize various project management skills as he/she will be working many business units across the bank as these initiatives are implemented. Minimum Qualifications: Education: * Bachelor's Degree from an accredited 4-year university, preferably in Finance/Accounting, Business, or Management required. Experience: * 6+ years of experience in Finance or Accounting required. * 3+ years of experience in banking required. * 3+ years of management experience, or 5+ years supervisory experience required. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $71k-89k yearly est. 13d ago
  • Specialist - Loan Booking (On-Site)

    Central Pacific Bank 4.8company rating

    Urban Honolulu, HI job

    Job Description Book consumer, collateral, dealer, HELOC, small business, commercial and residential mortgage loans. Maintain accounts, reconciling the G/L, etc. Booking complexity increases by Specialist level. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Book all consumer, collateral, dealer, HELOC, small business, commercial and residential mortgage loans, modifications, renewals and draw request onto the FISERV system. This includes an ability to interpret loan information from various forms, including loan recommendations, consumer loan approval form, and residential mortgage documents. Monitors, updates and maintains tickler reports on FISERV. Process HELC teaser rates and CD rate changes. Enter on-line file maintenance (i.e. grade changes, officer changes, rate changes, memos and ticklers) on FISERV. Reconcile various GL accounts used for clearing booking entries. Updates and maintains UCC filings. Prepare UCC continuations. Re-amortize, send letters and update payment schedules for MCM/BBR rates and SBA loans. Minimum Qualifications: Education: Specialist I/II: H.S. Diploma or GED equivalency required. Experience: Specialist I: 1+ years of experience in loan booking/processing experience required. Specialist II: 2+ years of experience in loan booking/processing experience required. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $32k-38k yearly est. 17d ago
  • Private Credit Investment Analyst

    Churchill Real Estate 3.2company rating

    Charlotte, NC job

    As part of the Originations team, the Private Credit Analyst is responsible for evaluating the creditworthiness of loan applicants in the business purpose residential lending space as well as assessing the underlying collateral of the project. This role involves analyzing financial data, assessing risk, and making recommendations to ensure the integrity of our loan portfolio. Responsibilities: Review and analyze financial statements, credit reports, and other relevant data to assess the creditworthiness of loan applicants. Evaluate the viability of proposed real estate investments, including property value, market conditions, and borrower experience. Prepare detailed credit memos with recommendations for loan approval or decline, ensuring alignment with company policies and risk appetite. Identify potential risks associated with loan applications and recommend appropriate risk mitigation strategies. Ensure all credit analysis and documentation comply with internal policies, industry standards, and regulatory requirements. Maintain accurate and organized records of credit decisions and supporting documentation. Stay informed of changes in regulations and best practices within the residential lending space. Collaborate with loan officers, processors, and other team members to gather necessary information and provide clear communication on credit decisions. Participate in meetings to discuss complex cases, share insights, and contribute to decision-making processes. Qualifications Bachelor's degree in Finance, Business, Economics, or a related field. 3-5 years of experience in private real estate lending in underwriting, credit analysis or elated experience. Strong analytical skills with the ability to interpret financial data and assess risk. Knowledge of residential real estate markets and investment principles. Excellent attention to detail and organizational skills. Strong written and verbal communication skills.
    $59k-91k yearly est. 4d ago
  • Fraud Analytics and Innovation Lead Analyst - Fraud Strategy

    Bank of America 4.7company rating

    Charlotte, NC job

    Jacksonville, Florida;Plano, Texas; Richmond, Virginia; Sun City West, Arizona; Boston, Massachusetts; Chandler, Arizona; Charlotte, North Carolina; Tampa, Florida; Chicago, Illinois; Newark, Delaware; Phoenix, Arizona; Chandler, Arizona **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*************************************************************************************************************************************** **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Summary:** This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.). Are you a strategic, analytical thinker with a passion for fighting financial crime? Ready for the chance to drive real change in an organization? We are searching for a motivated fraud strategy analyst to help drive that transformation within our deposit client identity and onboarding space. The Deposit New Account Fraud Risk Strategies team is keenly focused on supporting product innovation and responsible growth while preventing, detecting and mitigation financial threats against our checking and savings products. This is a highly visible role that will focus on identifying trends and strategy opportunities related to fraudulent applications, subsequent transactional patterns and operational treatment efficiencies. A successful candidate will be an individual contributor on a team of other analysts responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer and small business deposit products. This position requires a rigorous analytical focus on monitoring for shifts in fraud activity, transactional dynamics and effectively communicating trends and opportunities for improvement. Key functions involve developing application and transaction monitoring, identifying business trends based on economic and portfolio conditions and executing/monitoring strategic enhancements. Sound technical knowledge of SAS / SQL, financial statements, business processes, and fraud subject matter expertise in the areas of KYC, KYB, Identity Theft, First Party Fraud and Synthetic Identities are keys to excelling in this role. **Responsibilities:** + Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance + Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics + Identifies business trends based on economic and portfolio conditions and communicates findings to senior management + Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights + Responsible for oversight of deposit product application fraud, trend identification and development of mitigation strategies to responsibly manage fraud risk. + Ensures effective governance and cadence on progress reviews, communication, stakeholder updates + Guarantees seamless hand off to operations team for new processes + Provide recommendations on mitigation efforts, ensuring monitors are in place, and will self-create initiatives as needed. + Collaborate with cross-functional teams to integrate fraud detection measures into existing systems and processes. + Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies. + Analyze data and conduct investigations to identify patterns, trends, and anomalies indicative of potential fraud. + Identifying new sources of data (internal or vendor-provided) that can enrich our existing detection processes, be added to our decision systems, and allow for new detection strategies to be developed. Will require close coordination with partners in Fraud Technology. + Ensuring proper risk controls are deployed, while adhering to best practices. + Provide oversight on defect reviews of 3rd party/scam loss cases to identify any gaps in Fraud strategy and/or procedural adjustments. + Providing fraud requirements, testing, and development of strategies for new project and endeavors + Design and monitor key fraud metrics and KPIs to evaluate the effectiveness of fraud prevention. + Monitor Strategy performance and Optimization of existing detection strategies to determine areas where rules can be adjusted to decline fewer false positives and improve the ROI and overall performance of our fraud strategies. + Identify process improvements and efficiencies via data analysis. + Partner with claims, policy, strategy, and product teams to deliver data insights and analysis that inform critical decisions and help achieve goals. **Required Qualifications:** + 3+ years of experience in SQL and SAS querying /coding + 3+ years of experience in fraud prevention and strategic risk mitigation + Intermediate Excel, PowerPoint and/or Tableau experience + Demonstrate strong analytical skills + Strong organizational and written / oral communication skills + Self-starter capable of generating meaningful work and driving results + Ability to work in a fast paced, dynamic environment + Strong strategic thinking skills with a track record of breaking complex problems down and developing clear strategy / action plans + Proven track record of proactively identifying optimization opportunities for existing processes + Ability to develop and/or optimize mitigation strategies or manage large fraud programs/initiatives + Aptitude for working across functional lines and organizational levels to drive results + Ability to present, lead, support, and influence senior management and business stakeholders **Desired Qualifications:** + BA/BS in Computer Science, Data Science, Statistics, or a related field + Business analysis / Consulting experience + Fraud subject matter expertise in these domains: KYC, KYB, Identity Theft, First Party Fraud and Synthetic Identities + 5+ years of SAS or SQL Coding experience + 5+ years of experience in fraud prevention and strategic risk mitigation + Background in Technology, Agile, Systems Integration Testing (SIT), or User Acceptance Testing (UAT) + Leadership and management skills, including development of teams and individuals + Experience with multiple banking products such as, Digital Money Movement (Zelle, ACH, Wires) Deposit (DDA, Checks), Cards (Credit and Debit) **Skills:** + Analytical Thinking + Business Analytics + Data and Trend Analysis + Fraud Management + Problem Solving + Collaboration + Innovative Thinking + Monitoring, Surveillance, and Testing + Presentation Skills + Risk Management + Data Visualization + Interpret Relevant Laws, Rules, and Regulations + Issue Management + Oral Communications + Written Communications **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (************************************************************************************** . View the LA County Fair Chance Ordinance (************************************************************************************************** . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $62k-96k yearly est. 6d ago
  • Document Management Specialist

    Cardinal Financial 4.5company rating

    Charlotte, NC job

    Who We Are: Cardinal Financial is a nationwide direct mortgage lender that focuses on creating solutions for our borrowers, partners, and employees-to provide the very best experience. We are genuine and hard-working individuals who are not scared to improve and intentionally push beyond what is considered "good enough" Looking to join a growing company that values its people, innovates, and expands on its proprietary technology? Apply below! Who We Need: The Document Management Specialist I will be responsible for all aspects of the preparation and shipment of collateral files and/or the process and shipment of final documents. This role will also handle various duties to support both the Settlement and Post-Funding teams in preparation for loan sale activities. It is a detail-driven position that requires the ability to work independently and provide sharp attention to accuracy. As the Document Management Specialist I must develop strong working relationships with key stakeholders, document custodians, investors, and internal and external customers. What You Will Do: * Logs incoming collateral and non-collateral packages and/or final documents. * Stacks, scans, and images of original closing packages or final documents. * Uploads and parses scanned images into the system of record. * Audits collateral files and final documents for accuracy and completeness which may include seeking corrections, ensuring signatures are present and loan level data is accurate per investor criteria. * Audits select original closing package documents for accuracy and completeness; seek corrections as necessary. * Ships collateral files and final documents to the warehouse bank or the investor and offsite storage adhering to warehouse/investor guidelines. * Updates system of record with critical information (shipping dates, tracking numbers, notes, etc.). * Monitors and completes action requests sent from the Final Documents Team. * Participates in comprehensive training to become an expert on the Collateral and/or Final Documents portion of the mortgage process. * Process documents in an accurate and timely manner while ensuring proper audit procedures are followed. * Understands how the Document Management Specialist I role fits into the larger organizational context. * Meets daily, weekly, and monthly internally specified requirements surrounding successful productivity requirements without compromising loan quality. * Conducts continuous follow-up and tracking of outstanding documents. * Seeks deficiency remediation, as applicable, to the Note, Security Instrument, Final Title Policy, etc. * Serves as liaison between Settlement, Post-Funding, Servicing, and Transaction Support teams on loan delays/issues. * Assists Document Management Specialist II with loan corrections on exceptions received from the Custodian warehouse. * Logs and ships non-investor-required documents to an external storage facility. * Communicates and coordinates with borrowers for document resigning, if applicable. * Scans documentation daily, reviews and corrects scanner and/or scanner application issues, if applicable. * Works as a team with Sales, Operations, and management to ensure loans are closed with attention to detail, accuracy, and within compliance with corporate policies and RESPA. * Uses state-of-the-art technology to manage your pipeline of Collateral or Final Documents. * Effectively manages multiple demands and competing priorities. * Develops effective professional partnerships with all colleagues. * Maintains thorough knowledge of lending programs, policies, procedures and regulatory requirements. * Demonstrates a commitment to professional ethics. * Complies with all Federal and State compliance policies and adhere to RESPA requirements. * Utilizes a rolling cart to transport documents from point A to point B. * Maintains service level agreements for electronic communication and phone calls. * Performs additional duties as assigned by leadership. * Manages all projects in an organized fashion using Asana software for tracking and historical transparency. What You Need: * High school diploma or GED is required. * Prior Collateral and/or Final Documents experience is required. * Prior post-closing experience is required. * Capacity to learn and comprehend proprietary software Octane. * Must be a proactive self-starter who thrives in a fast-paced environment. * Must be dependable and flexible with work schedule (including overtime when needed) * Ability to work closely within a team structure; effectively interact and communicate with peers and management. * Excellent telephone, communication (oral and written), and interpersonal skills. * Ability to multitask, prioritize, and manage a large volume of tasks while providing exceptional customer service. * Meet deadlines and quality standards. * Possess excellent problem-solving skills; ability to find solutions and diffuse escalating situations quickly. * Ability to adapt well to change. * Ability to meet/exceed strict deadlines. * Ability to work closely within a team structure. * Exceptional computer skills. * Working knowledge of Microsoft products, specifically Word and Excel. * Working knowledge of Google products and applications. * The ability to learn and comprehend proprietary software Octane. What We Offer: * Strength, Stability, and Vision * Great compensation package * Opportunity for career growth * A commitment to be a relevant market leader - we are aiming for the top! * Octane, our engineered proprietary technology that is transforming the mortgage industry * An empowered culture where your ideas are important and your voice matters * Full Benefits, beginning the first day of the month following your start date, including - Medical, Dental, Vision, Life, Disability Insurance, and much more * Generous paid time off package that also includes all major holidays * 401K w/ 50% match - Beginning the 1st of the month following 30 days of employment Cardinal Financial is an Equal Opportunity Employer. We respect and aim to empower individuals and support the diverse cultures, perspectives, skills and experiences within our workforce. California residents click here to review Cardinal's California Employee Privacy Policy & Notice at Collection. The expected base salary for this position ranges from thirty eight thousand dollars to forty thousand dollars, determined based on the applicant's experience, skillset, education, training, certificates, and licenses.
    $64k-80k yearly est. 13d ago
  • Investment Real Estate Banker

    First National Bank (FNB Corp 3.7company rating

    Charlotte, NC job

    Primary Office Location: 401 S Graham St. Charlotte, North Carolina. 28202. Join our team. Make a difference - for us and for your future. Investment Real Estate Banker 3 Business Unit: Commercial Banking Reports to: Varies by Assignment This position is primarily responsible for the marketing, underwriting and portfolio management of income-producing real estate assets. The incumbent solicits, evaluates, authorizes, or recommends all aspects of the credit loan process of commercial, real estate or mortgage loans. The incumbent advises borrowers on financial status and methods of payments. The incumbent develops and manages the borrower's Bank relationship including cross-selling Bank services and products. Primary Responsibilities: Meets with clients and prospects to obtain information for loan applications and to answer questions about the process. Explains to customers the different types of loans and credit options that are available and the terms of those services. Analyzes applicants' financial status, credit and property evaluations to determine feasibility of granting loans. Requests and compiles copies of loan applicant, credit histories, background, credit information, tax returns, financial state and debt obligation information, corporate financial statements, and other financial information. Submits applications to credit analysts for verification and recommendation. Computes payment schedules. Confers with credit representatives to aid in resolving loan and borrower problems. Negotiates payment arrangements with customers who have delinquent loans. Analyzes potential loan markets and develops referral networks to locate prospects for loans. Works with clients to identify their financial goals and to find ways of reaching those goals. Markets bank products to individuals and firms, cross-selling bank services that may meet customer's needs. Reviews and updates credit and loan files. Reviews loan agreements to ensure that they are complete and accurate according to policy. Manages accounts for delinquencies, credit reporting and asset quality. Handles customer complaints and takes appropriate action to resolve them. Stays abreast of new types of loans and other financial services and products to better meet customer's needs. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent project management skills Excellent communication skills, both written and verbal Excellent customer service skills Excellent organizational, analytical and interpersonal skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in an equivalent lending or banking position and in a successful business relationship in a customer focused position Knowledge of banking laws and regulations Experience in community and civic activities Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Valid Drivers License Physical Requirements or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck) Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $37k-45k yearly est. Auto-Apply 60d+ ago
  • Deposit Account Services Specialist

    First Bank 4.6company rating

    Dunn, NC job

    The position of Deposit Account Services Specialist requires knowledge of our core system, our deposit products, business analysis and dynamic options, Compliance and IRS and State of NC regulations pertaining to escheat, B and C notices and NRA's. Also required is the ability to balance internal bank accounts; General Ledger accounts, FRB and BOA (correspondent bank) accounts and understand CDARS and ICS accounts. File maintaining accounts for set up or correction of customer accounts as necessary or by request from the branch; Areas of concentration: Deposit accounts; Cash letter adjustments, Charged off accounts and recoveries; State and Federal withholding; IRA Contributions and Distributions. HSA accounts, Qwickrates, CDARS and Brokerage accounts. Keep up with regulations and compliance issues for Deposit accounts. Attend training as requested, Test new release information and assist with conversions. ESSENTIAL FUNCTIONS * Receive all new and revised deposit account signature cards, DDA, Savings and CD. Review all Health Savings and IRA paperwork for accuracy, compliance etc. * Process contact notes and/or email from Branches and Customer service. Assist in correcting account errors and update accounts ex dormant accounts; return mail, closed and charged off accounts etc. * Process Cash Letter adjustments/corrections on customer deposits & paid items. * Assist Cash Management, Business Support and Branches with questions involving Business Accounts, Account Analysis and Dynamic Transfers. * Reconcile Bank of America (BOA), Federal Reserve Bank (FRB), and PCBB statements daily. Prepare FRB Currency adjustments, BOA Foreign Item Adjustment and Viewpointe adjustments. * FDIC Totals for Finance Dept/Prepare FR 2900 Report. * Reconcile and process adjustments for Internal DDA accounts (IRA, CD, OC, Holiday Club). Review stale-dated Official, CD and IRA checks for Operational Risk Department. * Balance ACH Origination and Received files daily. * Process Unposted Items for Certificate of Deposits, Safe Deposit Boxes, General Ledger and IRA's. * Process Return Mail. * Remit IOLTA to NC and SC Bar Associations. * Assist Branch and Branch Support with customer questions regarding IRA and Health Savings account transactions, compliance, eligibility etc. Review and process transaction requests for IRA accounts. * Review daily Charged Off accounts and report to Chexsystems per procedures. Manually charge off Fed Benefit negative balance accounts. * Report daily Charge off Recoveries to Chex Systems and credit amounts recovered by Chexsystems to the charged off accounts. * Open and monitor special accounts ex: Qwickrate CD's, ICS & CDARS accounts. Balance the GL's to the Promontory Reports in the Promontory Portal. Assist customers with questions. * Balances GL Settlement and Recon for numerous GL accounts including: CD/IRA/SV& DDA Overdraft, Intransit and SDB; Cash in Transit; Cash Over/Cash Short; Check Deposits in Transit GL, GL Out of balance acct, ATM GL, Cash General Ledgers, Unposted GL Items. * Reg D Exceptions. Mail customer correspondence and/or change account type with 4th letter. * Daily settlement of Direct Exchange (Viewpointe). * Process IRS Levies and Garnishments. Hold funds in account, inform customer, branch and remit payment per instructions. * Review and process Indemnifying Agreements for accuracy and completeness. * Annually send Escheat letters for all deposit accounts, bank checks and safe deposit box contents that are scheduled for escheatment. Report and remit to NC State Treasurer annually in October. * View daily/monthly reports for exceptions and error; research and correct. * Monthly review the Preneed Burial reports, make corrections and send report to funeral homes. * Research customers/accounts listed on the annual IRS B&C notices and IRS Penalty letters to determine incorrect reporting and/or generate letters to customers informing them of required back up withholding. Begin backup withholding per IRS regulations. * Begin back up withholding on expired W-8s in January. * Assist in testing the GUI (core) system for annual releases and updates. * Assist in merger and acquisitions through testing and post-merger review. Upon request attend merger meetings and/or be available to visit acquired bank prior to merger to view account set up etc. * Assist Branch Support, Business Support, Branches and Customer Service on a variety of areas involving deposit accounts with customer inquiries, system options and valid values in BCR records. * Review and update Deposit Account procedures consistent with product changes as directed by Executive Management. * Completes annual compliance courses. * Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. * Adheres to all levels of our Service Excellence standards. * Performs other duties as required. GENERAL QUALIFICATIONS Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. * High school diploma or general education degree (GED); or the equivalent combination of education and experience. * Work related experience should consist of duties in a business environment. * Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. * Intermediate knowledge of Bank operations and other Bank operational policies and procedures. * Excellent organizational and time management skills - ability to work with minimal supervision. * Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. * Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $30k-38k yearly est. 1d ago
  • Quantitative Risk Analyst Intern

    USAA 4.7company rating

    Charlotte, NC job

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Quantitative Risk Analyst internship focuses on practicing skills that play a crucial role in identifying, assessing, and mitigating risk across USAA. You will learn real corporate world sophisticated quantitative techniques to model and lead risks and provide critical insights to advise strategic decisions. The opportunity may lead to selection into a two-year risk development rotational program following graduation. Rotational placings may vary depending on business needs. Our internship program lets you showcase your skills, while gaining real-life experience that'll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor. The internship is based at USAA Corporate Headquarters in San Antonio, TX, Plano, TX, and Charlotte, NC. Interns offered full-time roles may have the opportunity to work out of one of USAA's satellite locations. What you'll do: Our Quantitative Risk Analyst Interns, work under direct supervision and following risk and compliance procedures and guidance, perform routine work assignments and problem resolution to support other team members, including the following tasks: Applies foundational knowledge to support the assessment of future risk, opportunities, and efficiency. Applies foundational learning to help support the team in producing standard methodologies that quantify risk and aggregate exposures. May assist with model validation activities and model validation reporting. Participates in the production of analytical material needed for discussions with cross functional teams to understand sophisticated business objectives and influence solution strategies. Compiles communication materials pertaining to analytical results, findings and solutions for governance committees and business process owners to influence business analysis. Supports internal/external audits, regulatory reviews and rating agency requests. What you have: To qualify, you must be pursuing a degree from an accredited college or university, and plan to graduate after the final day of the internship. Most of our interns participate the summer between their junior and senior years. Our 2026 internship will start on May 27, 2026 and last through August 7, 2026. Graduation date cannot be prior to August 7, 2026 Pursuing a bachelor's degree or higher in Business, Finance, or related field at a 4-year accredited university. 0 to 2 years of related experience and accountability for simple to moderately complex tasks and/or projects required. Foundational and conceptual knowledge of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area required. Foundational knowledge of data analysis tools and techniques. What sets you apart: Knowledge of information security/IT Knowledge of reporting and analysis, and control testing Data analytical skills, risk management interest Detail oriented/strong organization/ self-starter Proficient with Excel Compensation range: The salary range for this position is: $27 - $28. Interns will receive an intern stipend to assist with expenses. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA views its internship program as a pipeline to possible future employment. This is based on an individual's graduation date, performance, role qualifications, and business need. To be considered for possible future employment opportunities interns must meet the full-time work eligibility requirements for any given role. Thus, interns should ensure their sponsorship status and other provided information is accurately reflected on their intern application. Inadequate completion of your application may render you ineligible for further consideration in the hiring process. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the hourly range based on your experience and market data of the position. The actual hourly rate for this role may vary by location. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Interns may not be eligible for all benefits, for more details on our outstanding benefits, please visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $27-28 hourly Auto-Apply 60d+ ago
  • Revenue and Debit Card Manager

    Central Pacific Bank 4.8company rating

    Urban Honolulu, HI job

    Job Description The Revenue and Debit Card Manager is responsible for all matters pertaining to the end-to-end process for consumer and small business deposit products and related fees. Develops strategies to increase fee revenue by conducting market assessments (external and internal) to improve profitability, procedural/ operational efficiencies or risk mitigation. Establishes and maintains relationships with various departments and outside vendors in an effort to develop/implement new fees and improve fee revenue from existing fee income sources. Fees managed include but are not limited to fee revenue associated with small business deposits, consumer deposits, investments, Trust and miscellaneous fees and services (ex: Safe Deposit Box and wires). Manages the strategic development and operational functionality of the Bank's Debit and ATM card portfolio in alignment with the Bank's corporate objectives. Manages the systems and operational vendors involved in the card driver platform, card delivery, and the integrity of data transmission and security. Maintains industry intelligence in card technology and consumer trends, and identifies applications to enhance the Bank's corporate objectives. Promotes customer usage of and migration to debit card channels. Responsible for increasing the penetration, activation, and utilization of cards under management. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Fee Revenue Manage the overall fee and product portfolios to ensure that our fee strategy, new account growth, attrition, net growth, cross sales, and profitability support the bank's overall balance sheet and income statement goals. Responsible for setting and managing goals for fee revenue, product promotions and sales campaigns. Monitor the competitive environment for fee and product profitability/positioning and be aware of changes in the internal and external environment (customer behavior, competition, technological advances, economic conditions, regulatory changes etc.) that can impact profitability. Be able to quantify opportunity/financial impact after data gathering, research, or other analysis and provide recommendation via a Business Case. Obtain approval and implement fee revenue initiatives, product promotion and sales campaigns. Manage projects to develop and implement new fees and products, enhance or streamline existing fees and products etc. This includes defining business requirements, defining customer communication requirements, and tracking of results. Develop planning sheets for new fees/packages, products, promotions, and campaigns to include budget, cost/benefit analysis and project schedules. Track/report on performance of fee initiatives and campaigns. Report and research budget variances. Debit/ATM Card Management: Manage the overall Consumer and Business Debit/ATM portfolio to identify, model and implement new debit-related fee revenue opportunities to support the bank's overall income statement goals. Responsible for increasing the Bank's key performance metrics for Penetration, Activation, and Utilization by creating strategies and tactics on the debit card platform for consumer and business cards. Design and lead campaigns to migrate customers to debit channels and reduce cash/check reliance. Ensure product tools are effective in supporting the sales team's objectives. Manage contracts and relationships with network, processor and delivery channel vendors. Assist Compliance, Risk and Audit teams on regulatory alignment and remediation. Streamline process and improve efficiency across the card lifecycle. Responsible for reporting and communicating performance against goals. Relationship Management: Maintain relationships with sales teams, the front line, and support areas to achieve fee revenue and debit card goals. Negotiate, execute and manage customer, vendor, and third-party vendor agreements. Work with Training to disseminate Product Knowledge & Sales Tools well in advance of fee/debit card strategy launch/changes. Strategic Initiatives: Assist Department Manager in developing, plans, and implements various strategic initiatives identified by Executive Committee as priority initiatives for the year. Utilize various project management skills as he/she will be working many business units across the bank as these initiatives are implemented. Minimum Qualifications: Education: Bachelor's Degree from an accredited 4-year university, preferably in Finance/Accounting, Business, or Management required. Experience: 6+ years of experience in Finance or Accounting required. 3+ years of experience in banking required. 3+ years of management experience, or 5+ years supervisory experience required. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $71k-89k yearly est. 13d ago
  • Teller II

    First Bank 4.6company rating

    Lumberton, NC job

    The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience. ESSENTIAL FUNCTIONS: * Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. * Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. * Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. * May assist in opening and closing the vault daily; assists in balancing vault currency and coin. * Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. * Issues official checks, traveler's checks and gift cards. * Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. * Performs safe deposit duties by controlling access and assisting customers. * Receives and processes stop payment and hold orders. * Accepts loan, credit card and installment payments. * Balances cash drawer daily and verifies cash being bought from and sold to the vault. * Provides effective customer service and assists in resolving problems within given authority. * Records, files, updates information and sorts' mail or reports as required. * Answers telephones and directs callers to proper Bank personnel. * Processes teller work through branch capture and assists with imaging research. * May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) * Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. * Type's routine letters, reports and forms. * Maintains files, copies and faxes documents, and orders and distributes supplies. * Takes steps to ensure security of Branch personnel & Bank procedures. * Fully understands opening/closing procedures, as well as all other security procedures. * May prepare and verify order of shipment of currency. * Completes annual compliance courses. * Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. * Adheres to all levels of our Service Excellence standards. * Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. * High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. * Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. * Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. * Excellent organizational and time management skills - ability to work with minimal supervision. * Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. * Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $31k-34k yearly est. 9d ago

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