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Mers/Missouri Goodwill Industries jobs - 5,030 jobs

  • Janitor

    MERS Goodwill 3.5company rating

    MERS Goodwill job in Oakville, MO

    Required Travel: 0% Position Type: Hourly Full-Time Hourly Rate: 14.02 MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Janitor to join our MSD Fine Rd Plant Contract team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility. If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you. Qualifications No degree required, High School Diploma or equivalent is preferred. Must be able to read simple signs and instructions, lift various weights repetitively, stand for extended periods and tolerate extreme temperatures. Primary Duties/Responsibilities Perform cleaning of various types at assigned site. Maintain a safe working environment. Interact professionally with customers, vendors, and commuters. Lift and operate standard janitorial equipment and supplies. Sweep and mop frequently with motorized equipment. Dust with rag, extended handle brush and other dusting tools. Operate and industrial vacuum cleaner. Wax and polish floors. Clean-up various waste including body fluids as needed using appropriate techniques and safety procedures. Respond to request for spot clean-ups. Empty garbage and/or trash cans as needed. Other duties as assigned. Benefits Immediate date of hire individual and family medical benefits for full-time employees working 30 or more hours per week. Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week. Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week. 403(B) Retirement on date of hire for employees working 20 or more hours per week. 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week. 401(A) Retirement on date of hire for employees working 20 or more hours per week. PTO Accrual up to 15 days based on hours worked. Employee store discount Paid holidays Flexible Schedules Career Growth Opportunities MERS Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor. MERS/ MO Goodwill requires various background and records checks upon employment.
    $22k-28k yearly est. 29d ago
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  • Life Coach

    MERS Goodwill 3.5company rating

    MERS Goodwill job in Saint Louis, MO

    Required Travel: 0% Salaried Salary Range: 46,000-53,000 MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Life Coach to join our St Louis Excel Center team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility. If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you. Life coaches are required to work night shifts to support evening students. While night shifts are not required every day, they typically occur two or more times per week. Qualifications Bachelor's Degree from an accredited Educational Institution in one of the following areas: Health Science, Clinical Research, Health Care, Corporate Wellness, Psychology, Sociology, Education, or Social Services. Must be able to work with a diverse group of students, staff, and co-workers between the hours of 8:00 a.m. and 9:00 p.m. One or more years experience in a related field, two years is preferred. Must have strong verbal and written communication skills as well as computer literacy. Knowledge of Missouri educational requirements to receive a high school diploma and experience writing clinical notes is strongly preferred. Valid driver's license, current auto insurance, and independent transportation required. Primary Duties/Responsibilities Participate in recruiting and enrollment activities and events Assess student needs for, and barriers to, successful completion of the program Schedule students into classes aligned to their academic assessments, availability, transferred credits, and career goals Manage a case load of 80-120 students by building strong rapport, maintaining professional boundaries, collaborating with community partners, and creating a positive school culture Maintain detailed, comprehensive records of all meetings, strategies, and identified barriers Monitor attendance and grades in collaboration with teachers to support student success Intervene and manage occasional student crises, altercations, and behaviors, including identifying appropriate resources and community social programs Other duties as assigned Benefits Individual and family medical benefits for full-time employees working 30 or more hours per week. Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week. Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week. 403(B) Retirement on date of hire for employees working 20 or more hours per week. 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week. 401(A) Retirement on date of hire for employees working 20 or more hours per week. PTO Accrual up to 15 days based on hours worked. Employee store discount Paid holidays Flexible Schedules Career Growth Opportunities MERS Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor. MERS/ MO Goodwill requires various background and records checks upon employment.
    $21k-28k yearly est. 47d ago
  • Occupancy Specialist/Property Manager

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Roscoe, IL job

    Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist in Beaver Dam (1 day), Columbus, WI (3 days), and Janesville (1 day). The Occupancy Specialist has direct responsibility for property management functions and related day to day operations of assigned HUD projects and/or assigned LSS owned or managed apartment rental programs. Hour are primarily Monday through Thursday, unless flexed for tenant need, 1st shift. The role is full-time, benefit eligible role. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit and Continuum of Care model. Successfully completes the HUD Certified Occupancy Specialist training as assigned. Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. Implements administrative rules for occupancy of the project(s). Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. Matches third party verified data against EIV data; investigates and resolves discrepancies. Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Completes background and credit checks as assigned. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Performs other duties as required/assigned. PERKS: Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Employee Assistance Program Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer.
    $27k-33k yearly est. 12d ago
  • Temporary Bar Exam Proctor - Calm, Professional Support

    Washington State Bar Association 3.6company rating

    Seattle, WA job

    A state bar association in Seattle is looking for temporary Exam Proctors for the Washington State Bar Exam on February 24 and 25, 2026. Candidates must arrive early, maintain professionalism, and be able to perform physical tasks. Requirements include being at least 18 years old and a high school graduate. Compensation is $426 for the orientation and two exam days. Applications are due by January 18, 2026, via the provided link. #J-18808-Ljbffr
    $36k-45k yearly est. 4d ago
  • Global Records Management & Info Governance Lead

    Arma International 4.4company rating

    Chicago, IL job

    A global records management firm in Chicago is looking for an experienced Records Management Director to oversee strategy and execution of its records program. The successful candidate will lead a dedicated team, ensuring efficient operations and compliance with legal standards. Responsibilities include defining RIM strategy, optimizing records lifecycle management, and implementing modernization initiatives. The ideal candidate should possess at least 10 years of experience in records management, with a strong focus on compliance and governance. A bachelor's degree is required, with a preference for a master's degree. #J-18808-Ljbffr
    $69k-107k yearly est. 5d ago
  • Area Director, HR

    National Black MBA Association 4.0company rating

    Chicago, IL job

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! BASIC PURPOSE Serves as a trusted, strategic advisor to Area Staff, the local management teams, and drives field execution to support business objectives consistent with organization values. Ensures alignment of HR strategy with business objectives. Serves as the primary HR liaison for the Area Staff, the HR team and the local management teams on matters affecting the area. Consults with Region and Functional Partners to optimize effectiveness, team cohesiveness, and ensure effective business decision making particularly related to the human assets of the business. Conducts Area Employee Relations needs analysis and matches HR solutions to identified gaps. Serves as the area escalation point on employee relations issues of significant complexity. ESSENTIAL DUTIES AND RESPONSIBILITIES Drive achievement of key results for the area. Collaborate with Business Leaders to influence business strategy based on a deep understanding of the business implications for the area, including employee and labor relations. Participate in key meetings with Business Leaders to bring HR expertise to business/operational discussions with linkage to HR strategy and business objectives. Collaborate with appropriate HR and other teams to ensure new policies, plans, programs, and processes are effectively communicated and implemented consistently within the area. Drive improvement in overall team performance and direct talent planning / management which includes: 1.) supporting employee performance improvement planning-including plan development, counseling, and follow-up and 2.) working with Area Staff to facilitate the completion of all talent routines, such as TAPP and STR. Conduct investigations of complex Employee Relations and HR matters. Advise Area Leaders in conjunction with Region Leadership and Functional Partners on complex employee relations issues and manage risk effectively. Participate in the termination approval process for the area. Support culture change initiatives and establish key change management strategies for business-related events impacting human capital for the area. Work with Area Leaders to implement appropriate organizational structures as designed and key capabilities required to achieve business objectives. Complete workforce analysis for any RIF process. Work with region leadership and legal to assess risk. Drive effective Employee Relations activities designed to promote a positive work environment and advocate for the associate experience. Facilitate and follow up on the development of implementation of action plans designed to address issues surfaced through employee surveys-either locally driven or corporate driven. Engage effectively with Functional Partners and HR Centers of Excellence. In a market of this size with implications for Region and Company performance, partnering proactively, providing feedback, and engaging across the HR function is essential to successful execution of initiatives. Provide insight into Area specific needs for training to Region Leadership and centralized talent management team. Lead the HR team for the area with demonstrated people leader skills including the ability to coach and counsel other people leaders. Other duties as assigned by manager. Travel required up to 50% to domiciles and events. Incumbent will office in one of the markets of the area they will support. SUPERVISION HR Generalists and HR Coordinators RELATIONSHIPS Internal: VP Field HR, Region HR Business Leader, Region President, Area President, Regional Functional leaders, Area HR, HR Functional teams, Legal, Communications, Operations Leadership, Commercial Leadership teams. External: Government agencies, external legal counsel. WORK ENVIRONMENT Inside office environment, warehouse environment, domiciles. MINIMUM QUALIFICATIONS Bachelor's degree, preferably in Human Resources, or equivalent work experience required. Must possess a minimum of 7 years of Human Resources experience, with increasing levels of responsibility, including support for senior level business. Labor Relations experience required. #J-18808-Ljbffr
    $72k-99k yearly est. 3d ago
  • Chief Executive Leader - End Hunger Nationwide

    Feeding America 4.3company rating

    Chicago, IL job

    A leading national charity is seeking a Chief Executive Officer in Chicago, Illinois. This role involves providing visible and inspirational leadership to ensure food security across America, managing a $350 million budget, and leading a diverse team of 390 employees. The ideal candidate will possess extensive executive leadership experience and a passion for advocacy in food security. Competitive salary range is $650,000 - $750,000 based on experience. #J-18808-Ljbffr
    $34k-44k yearly est. 2d ago
  • Transportation Driver (Full-Time & Flex, $22.28/hour)

    CJE Seniorlife 4.2company rating

    Evanston, IL job

    Dues-paying membership in Service Employees International Union Local 73 is a condition of employment. Compensation: $22.28 per hour Essential Duties and Responsibilities Drives CJE vehicles to safely transport clients and other designated passengers to and from designated destinations observing all state traffic laws and Agency rules and regulations in accordance with pre-arranged schedule. Properly and safely operates all vehicle equipment including, but not limited to, lift, fire extinguisher, and emergency equipment. Must be physically able to safely operate a vehicle under varied environmental conditions (such as daylight/evening hours, wet/slippery/iced streets, windy) at all times ensuring the safety and wellbeing of the passengers. Must be able to properly secure passengers, including those passengers with assistive devices such as various wheelchair restraints. Must be able to lift and transport box(es) of equipment (such as safety restraints) and other packages and/or materials. Must be able to assist all passengers on/off the vehicle and transfer client's shopping bags on/off vehicles. Must have physical ability, coordination, and mobility to safely and efficiently accompany and assist passengers with various capabilities at all times ensuring the safety and well-being of the passenger. Must be able to safely and properly secure all clients within the vehicle for transport. Must be able to communicate with, understand, and respond to client population and office staff. Must be conversant and aware of the special needs of the client/passenger in order to ensure that clients/passengers feel safe, secure, and comfortable and are treated with consideration, warmth, personal attention and exemplary customer service. Maintains accurate and current records including but not limited to daily schedules, daily/monthly mileage, vehicle inspections forms, client sign-in sheets and incident/accident reports. Must be able to execute written documents on prescribed forms and in accordance with Agency/State regulations. Conveys to Management relevant information about clients and passengers. Attends department meetings and participates in the transportation process. Attends additional meetings as assigned by Management. Must have ability to communicate using telephone, including instances when assistance may not be available. Maintains and wears uniform in compliance with company policy. Maintains vehicles in clean, orderly, safe condition and reports to management in a timely manner any change in vehicle status and/or need for mechanical repair, within established guidelines. Must be able to properly identify, understand, and safely utilize cleaning supplies and equipment for purposes of sweeping, wiping interior surfaces, sanitizing, and picking up and disposing of litter on vehicles. Transports agency staff on agency business. Education and/or Experience High School Diploma or GED. Paratransit experience preferred but not required. Must be at least 21 years of age. Must have a valid State of Illinois driver's license. Must meet the requirements of the Agency's Driver Evaluation Policy as certified by the Secretary of State's Office (MVR check). Must maintain appropriate driving record during employment as defined by the Agency's Driver Evaluation Policy. Must meet all approval requirements of the agency responsible for insuring CJE vehicles. Must comply with Department of Transportation requirements for physical examination upon hire. Pursuant to state requirement, may be required to furnish a record of a physical examination within six (6) months prior to assignment on the job with recertification if a communicable disease has been contracted after the initial examination. Must comply with CJE policies, rules, procedures, and regulations issued by the Federal Highway Administration regarding drug and alcohol testing. Knowledge of service area preferred. Physical Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must be able to lift and transport box(es) of equipment (such as safety restraints) weighing up to 20 lbs. and other packages and/or materials including assistive devices weighing up to 40 lbs. Requires unaided lifting and transferring, exerting force up to 30 lbs. frequently and up to 40 lbs. occasionally. Must have physical coordination, dexterity & flexibility. Requires sitting for long periods of time. Must be able to consistently and effectively perform multiple tasks simultaneously at and/or above minimum acceptable performance standards under stressful situations. Must have physical mobility and ability to communicate effectively. Requires bending, pushing, pulling, stretching to positions above and below shoulder height, and aided and unaided lifting. Must be able to safely lift and operate assistive devices and equipment. CJE SeniorLife is an equal opportunity employer #CJESL11 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $22.3 hourly 2d ago
  • Director, Cybersecurity & GRC Strategy

    Children's Research Fund 3.4company rating

    Chicago, IL job

    A leading children's healthcare organization in Chicago is hiring a Governance, Risk, and Compliance (GRC) Director. This role involves directing the GRC program with a strategic vision aligned to regulations like NIST CSF and HIPAA. The ideal candidate will have extensive experience in cybersecurity and risk management and will lead enterprise-wide initiatives to protect patient data and improve compliance. Competitive salary and a comprehensive benefits package await the selected candidate. #J-18808-Ljbffr
    $99k-143k yearly est. 4d ago
  • Camp Counselor (Meals & Housing)

    Fox Valley Christian Action 3.6company rating

    Saint Charles, IL job

    This position requires temporary relocation to St. Charles, IL to live on our 85-acre campus for 10 weeks from May 25th - August 4th, 2026. Room & Board (housing & daily meals) is included IN ADDITION to your compensation. FVCA camp staff are responsible for the general supervision and engagement of all campers in both our kids and teen camp programs. They provide a structured positive and safe environment for them to experience God in a camp setting. Our goal is to help our children explore nature, play games, bond with other campers, have fun but most importantly learn about Jesus Christ in an extraordinary way. Being patient, knowledgeable of camp activities and having the ability to build good relationships with children and teens are three essential traits for our staff. Role & Responsibilities: Supervise, guide, love, and care for a group of 7-10 campers at a week's time during the entire summer season at FVCA. Consistently engage with campers throughout the day and week including discussions over meal time, cabin devotionals, chapel and other planned activity sessions. Always create and maintain a positive and encouraging atmosphere throughout the Summer camp. Empower, serve, encourage, love and support all campers consistently. Follow all guidelines of FVCA, including the philosophy, goals, and objectives and also follow all of FVCA's safety procedures at all times. Maintain the safety of campers at all times, placing their welfare and interest above everything else. Help campers become more aware of God in each aspect of their lives so they are capable of continued growth on their own after camp. Assist with program evaluation at the end of each session and at the end of the summer. Assist in all scheduled program activities in the various areas of the camp when requested. Assist with recreational and educational activities (such as swimming, hiking, canoeing, crafting etc.) Escort and oversee children to cabin or activities when necessary. Educate campers through games and explorations. Resolve occasional fights between children and address behavioral issues. Ensure camping sites are clean and that campers don't litter in recreational areas or nature paths. Perform basic first aid or take care of injuries as needed. Complete accurate incident reports, camper report logs and meal count documentation. Attend all staff meetings and morning staff devotionals daily. Assist with camper morning and night-time routines. Take part in helping with the check-in and check out process of all campers off site. All camp staff will be asked to do other different tasks and or assignments as needed. Requirements/Qualifications: Have a life that exemplifies a relationship with Jesus Christ which also impacts the lives of others. Must be authorized to work in the U.S. Must be able to pass a state and federal background check. Must have regular church attendance and a pastor/church leader reference. Must enjoy being outdoors for long periods of time, live in missionary like conditions and love camp activities. Experience working with children from low income communities. Must be able to adapt and relate, cross-culturally and embrace diversity. Must be coachable and have a willing heart to be challenged and receive guidance and direction on a daily basis. Must be a person who has high energy and an outgoing personality. Ability to meet the physical demands of the job (strength and stamina to follow strenuous activities like hiking, running, crouching or carrying children). To be able to be flexible, function under pressure and commit to long hours while serving children and/or teens in care.
    $21k-31k yearly est. 3d ago
  • Resident Assistant (Full/Part-Time & Flex; $19.67 an hour)

    CJE Seniorlife 4.2company rating

    Deerfield, IL job

    First shift: 6:00 a.m. - 2:30 p.m. Second shift: 2:30 p.m. - 11:00 p.m. Third shift: 11:00 p.m. - 7: 30 a.m. Flex shift: required to pick up a minimum of four shifts per month. Pay: $19.67 an hour; $1.00/hour shift differential for 2nd and 3rd shifts, $2.00/hour weekend differential. Essential Duties and Responsibilities Provides or assists residents with direct personal care including all aspects of personal hygiene and activities of daily living, bathing, dressing, and grooming in accordance with established care procedures and standards. Provides assistance to residents, as necessary, with transfers, standing, sitting, and walking. Provides medication reminders in accordance with established plan of care. Performs a variety of selected cleaning tasks in order to maintain the cleanliness, safety, and attractiveness of the facility and residents' apartments and living areas, including, but not limited to, dusting, mopping, vacuuming, and trash removal. Provides and assists residents with laundry services including changing linens, picking up laundry, labeling, tending laundry equipment, folding, sorting, hanging, and distribution of clothing. Communicates regularly with team members to identify and report resident concerns and service needs. Other duties as assigned. Corporate Compliance Complies with safety policies and procedures. Adheres to laws regarding the protection, use, disclosure, and release of client and CJE business information. Attends required in services. Reports violations of law, regulations, policies, or procedures. Reports client abuse or neglect. Records documentation timely, accurately, and completely. This position has responsibility for HIPAA compliance in the execution of duties as well as for assuring that subordinate department members are HIPAA trained and compliant. Exposure to bloodborne pathogens is not likely to occur in this position. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma/general education degree (GED) or one (1) year experience as a health care aide, companion, homemaker, or other related position required. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have physical coordination, dexterity, agility and mobility and be able to safely and properly assist residents physically with various capabilities, as needed for purposes of bathing, toileting and other activities of daily living. Physically assisting residents requires exertion in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move and/or position residents. Physically assisting residents requires continual substantial control, balancing, stooping kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling and repetitive motions. Customer Service Displays behavior that creates a customer service culture at CJE by understanding the needs of our clients and customers and demonstrating a strong bias toward service, quality and customer satisfaction. CJE Values All staff should demonstrate the CJE Values in their behaviors and work practices. Respect-We recognize, honor and acknowledge the inherent value of each person for their wisdom, their culture, their background and their unique history. Advocacy-We encourage public policy which will benefit our clients by educating ourselves and the community. Furthermore, we give voice to our clients' needs and facilitate a positive action on their behalf. Compassion-We treat everyone with caring, sensitivity, understanding, and supportive responsiveness. Intention-We approach our work and each task with mindful consideration as to what we are doing and why we are doing it, as individuals and as an agency. Accountability-We are responsible individually and as an Agency for honest, accurate work and interaction with others. We plan strategically and provide measurable quality care with clear fiscal and ethical responsibility. CJE SeniorLife is an equal opportunity employer. #CJESL11 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $19.7 hourly 2d ago
  • Summer Research Intern

    American Osteopathic Association 4.2company rating

    Remote or Chicago, IL job

    The American Osteopathic Association (AOA) has two 100% remote 10-week summer research internship positions opening up. The internships are an opportunity to gain hands-on experience by assisting in research projects, engaging in literature reviews, data collection, data analysis, reporting, and potentially contributing to conference presentations and/or publications. The Intern Research Associate program at the AOA is for those currently enrolled in a Master's or PhD program in fields such as psychometrics, measurement, statistics, l/O psychology, or data science. This fully remote 10-week internship beginning June 2026 involves working closely with experienced psychometricians and assessment experts. Interns will gain hands-on experience with AOA data and research projects that support the organization's mission of advancing the distinctive philosophy and practice of osteopathic medicine. The Certifying Board Services (CBS) department serves 73 certification and certificate programs across 15 specialty certifying boards. Interns will work and collaborate with the psychometric and assessment teams of the CBS department to support the AOA's research agenda. The role provides an opportunity to support operational and research initiatives and offers practical experience in certification testing. Research topics may include exam design and development, administration and supportive validity studies for our certification and osteopathic continuing certification exams. Responsibilities Interns will work closely with the psychometric and assessment teams to develop a research plan for the internship. Over the 10 weeks, interns will attend weekly meetings with their supervisor to discuss progress and address questions, and with one or more research project teams to discuss ongoing work. Activities may include conducting and writing literature reviews, data gathering/cleaning, programming in R or Python, item and exam analyses with CTT and IRT, performing statistical analyses such as DIF or regression analysis, writing reports, and delivering presentations. At the conclusion of the internship, all files and equipment will be returned to the AOA. Current topics of interest to the AOA's Certifying Board Services: Application of AI in test assembly, content development, measurement and assessment fields Detecting compromised exam content Longitudinal assessment Detecting bias in exam content Qualifications Candidates must be actively pursuing a Master's or PhD degree in Educational Measurement, Statistics, I/O Psychology, or a related field and have completed a minimum of 75% of required coursework towards their Master's or 50% of required coursework towards their Ph.D. Recommendation of advisor, department chair, or other academic recommendation from current program of study Familiarity with Item Response Theory (IRT), Rasch modeling, Classical Test Theory, DIF analysis, and psychometric principles Intermediate programming skills in R and/or Python Strong research and analytical skills with attention to detail Interest in educational measurement, certification testing, LLMs, or data forensics Collaborative team player We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. American Osteopathic Association is unable to sponsor work visas at this time.
    $35k-52k yearly est. 3d ago
  • Executive Director, Senior Living & Community Growth

    Transforming Age 4.2company rating

    Seattle, WA job

    A leading senior living organization is seeking an Executive Director for its community in Seattle, WA. This role includes managing operations, overseeing financial performance, and enhancing resident services. Candidates should have a Bachelor's degree and at least seven years of leadership experience in senior living. The organization values work-life balance and offers competitive pay, excellent benefits, and a culture that promotes engagement. This is a full-time position with a salary range of $105,000 to $120,000 depending on experience. #J-18808-Ljbffr
    $105k-120k yearly 6d ago
  • Contract Research and Implementation Lead

    American Society of Safety Professionals (ASSP 3.3company rating

    Park Ridge, IL job

    Research and Implementation Lead INTERNAL POINT OF CONTACT: Chief Technical Officer DEPARTMENT: Standards & Technical Services CLASSIFICATION: Independent Contractor DURATION: 12 months (renewable or convertible to full-time based on success) POSITION SUMMARY: We are seeking an independent contractor to provide integrated research, coordination, and implementation support across ASSP's three Year-One pilot Standards-Based User Groups (SBUGs): AI in Safety, Fall Protection (Z359), and Lockout/Tagout (Z244). This engagement ensures that standards, research, and applied learning are effectively translated into scalable, peer-led communities that advance workplace safety innovation and contribute to the reduction of serious injuries and fatalities. This role is engaged as an independent contractor. The contractor is responsible for all applicable taxes, insurance, and business expenses and is not eligible for employee benefits. ESSENTIAL DUTIES AND RESPONSIBILITIES: Duties include but are not limited to: Support the design, launch, and facilitation of three pilot SBUGs, ensuring consistent governance, charters, and engagement aligned to the SBUG Framework. Coordinate logistics, membership onboarding, and deliverable tracking for quarterly convenings per group. Manage project plans, milestones, and deliverables in coordination with internal staff and volunteer leaders. Conduct environmental scans and literature reviews on emerging safety technologies and standards applications. Develop benchmarking and case study tools comparing regulatory baselines vs. consensus standards vs. innovation adoption. Draft and maintain a SBUG Research Dashboard and quarterly reports to the ASSP Board. Collaborate with academic and industry partners to document case studies and develop public-facing toolkits. Ensure compliance with Chatham House Rules and ASSP's Trusted Source protocols. Work in coordination with internal teams including Standards Development, Education, Market Strategy, Finance, and B2B Project Teams to support information exchange and alignment related to defined deliverables. The contractor will determine the methods, tools, and approach used to achieve the defined deliverables, consistent with ASSP standards and timelines. DELIVERABLES - YEAR ONE: Deliverables below reflect anticipated Year-One outcomes and may be refined by mutual agreement in the independent contractor agreement. Quarter 1 Charters Participant Rosters Facilitation plans for three SBUGs Metric reporting structure Output Type: Internal Quarter 2 Baseline benchmarking summaries and templates Output Type: Research Quarter 3: Deliverables Applied case studies Beyond Compliance Toolkit targets and drafts Output Type: Publication Quarter 4 Annual SBUG Outcomes Report Recommendations for Year Two Output Type: Board deliverable REQUIRED KNOWLEDGE/SKILLS/ABILITIES: Experience coordinating applied research or technical working groups. Knowledge of ANSI/ASSP standards (Z10, Z16, Z244, Z359) and EHS systems. Strong analytical and communication skills. Experience facilitating cross-sector or peer-led technical groups, advisory panels, or communities of practice. Familiarity with IP, licensing, and data-sharing practices preferred. REQUIRED EDUCATION AND EXPERIENCE: Bachelor's degree or equivalent experience in occupational safety, applied research, data analytics, or a related technical field. This role is engaged as an independent contractor under a formal independent contractor agreement for the duration of the term. The contractor is responsible for all applicable taxes, insurance, and business expenses and is not eligible for employee benefits. Any future consideration for employment would be subject to a separate and distinct hiring process. The anticipated annual contract value for this engagement is subject to an approved budget ceiling, depending on scope, experience, and proposed approach. Contractors should include their proposed rate or fee structure in their application. To find out more about ASSP visit us at www.assp.org. Jan 2026
    $80k-102k yearly est. 1d ago
  • Strategic COO - Arts & Concert Operations Leader

    Chicago Sinfonietta 3.9company rating

    Chicago, IL job

    A prominent orchestra in Chicago seeks an experienced Chief Operating Officer to lead strategic operations and enhance organizational effectiveness. This role requires a strong background in nonprofit management, concert production, and a commitment to equity and inclusion. Responsibilities include overseeing internal systems, managing finances, and representing the organization to stakeholders. The position offers a competitive salary range of $110,000 - $125,000, alongside benefits including health insurance and professional development support. #J-18808-Ljbffr
    $110k-125k yearly 4d ago
  • Sponsorship and Events Manager

    Les Turner ALS Foundation 3.9company rating

    Skokie, IL job

    The Les Turner ALS Foundation provides comprehensive care and support services to people living with amyotrophic lateral sclerosis (ALS) and their families. Through research, support services, and advocacy, we strive to improve the quality of life for those living with ALS and ultimately find a cure for this devastating disease. Position Description The Sponsorship and Events Manager is responsible for developing, securing, and managing sponsorships, partnerships, and strategic alliances that support the organization's events and broader brand initiatives. This role is also responsible for the planning, coordination, and execution of events-from concept to completion-ensuring alignment with business goals, sponsor deliverables, and audience engagement targets. This is a high-impact role because a significant percentage of our revenue is secured through our events and sponsorships. Reports to Chief Development Officer Key Responsibilities Sponsorship & Partnership Management (55%) Develop and implement sponsorship strategies to secure financial and in-kind support for events and campaigns. Identify, pitch, and negotiate with prospective sponsors, tailoring proposals to align with partner goals and audience demographics. Build and maintain long-term relationships with sponsors and partners. Manage sponsor fulfillment and ensure all contractual obligations are delivered accurately and on time. Track and report on sponsorship revenue, KPIs, and ROI. Create sponsorship assets, packages, decks, and post-event reports to demonstrate value and performance. Collaborate with Communications and Support Services teams to align sponsorship activities with our brand messaging Event Planning & Execution (45%) Plan and execute a calendar of in-person, hybrid, and virtual events (e.g., our gala, ALS Walk for Life, Team Race for ALS and other partnership events) Manage our outside events consultants who provide support for our Hope Through Caring Gala and ALS Walk for Life events With the support of our events consultants, manage all event logistics, including budgeting, venue selection, vendor negotiation, AV, signage, staffing, and post-event wrap-up. Oversee guest experiences and ensure a high experience quality throughout all event touchpoints. Collaborate cross-functionally to market events, increase attendance, and drive engagement. Monitor event performance, collect feedback, and implement improvements for future events. Qualifications 3-5+ years of experience in sponsorship, partnerships, ideally within the not-for-profit sectors. Proven track record of securing and managing high-value sponsorships. Strong negotiation, presentation, and relationship management skills. Experience in end-to-end event management. Excellent organizational and multitasking abilities. Proficiency with CRM systems (e.g., Virtuous) and event fundraising software platforms (e.g., OneCause and GiveSmart) Preferred Experience (a Plus, but Not Required) Experience with Virtuous CRM Benefits Competitive salary commensurate with experience. Comprehensive benefits package, including health insurance, retirement plan with organizational match, generous paid time off, ten paid holidays, summer hours, disability and life insurance. Opportunity to make a meaningful impact on the ALS community and contribute to finding a cure for ALS. The salary range for this position is $70,000 - 75,000. Our team works a hybrid schedule - generally 60% in the office, on days selected by the employee. Located in Skokie, IL, the office is easily accessible by car and CTA/Pace public transportation. To Apply Please submit a resume and cover letter outlining your qualifications and interest in the position to ************************. The Les Turner ALS Foundation is an equal-opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from underrepresented backgrounds to apply. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, religion (creed), national origin (ancestry), age, marital status, disability, military status, sexual orientation or gender expression. The Sponsorship and Events Manager is a full-time, salaried, exempt position. The Foundation complies with the Fair Labor Standards Act and the Americans with Disabilities Act.
    $70k-75k yearly 18h ago
  • Coordinator, Member Resource Center

    American Osteopathic Association 4.2company rating

    Chicago, IL job

    This is a hybrid position requiring in-office presence on Tuesdays and Wednesdays. The office is located in downtown Chicago (Streeterville). The Coordinator serves as a key frontline representative within the AOA's Member Services Department, responsible for supporting both general member inquiries and Continuing Medical Education (CME)-related services. This role provides exceptional customer service across all externally facing member/customer touchpoints-including phone, email, and web-and ensures accurate data entry and integrity for member accounts and physician profiles. The position requires a customer-first attitude, adaptability, technical proficiency, and the ability to navigate complex databases while meeting department performance goals. ESSENTIAL FUNCTIONS Serve as the initial point of contact for all member and CME-related inquiries via phone, email, web form, and other platforms. Provide support for physician profile and CME data requests, including credentialing information and CME credit reporting. Handle financial transactions, including membership dues payments, credits, corrections, and follow-up on outstanding invoices. Record and document all customer interactions, issue details, and resolutions in the CRM system. Ensure high data integrity in member records, CME records, and other AOA databases. Perform member outreach for retention, recruitment, and outstanding CME or membership issues. Utilize AOA's suite of applications, including Fonteva CRM (Salesforce), Learning Management Systems (LMS), Outlook, and Call Center tools. Upsell and cross-sell AOA products and services relevant to customer needs. Monitor and contribute to updates of standard operating procedures for CME and member support workflows. Identify trends in customer feedback and recommend process improvements. Stay current on all AOA membership, CME policies, programs, and service offerings. Collaborate with internal departments to ensure accurate member and CME support. Assist with projects and department-wide initiatives as assigned. Resolve escalated or complex issues in coordination with management. Learn and implement new system features or procedures as introduced. MINIMUM QUALIFICATIONS Education: High school diploma or GED required. Bachelor's degree preferred. Experience: 1-3 years in customer service, administrative support, or operational role-preferably in a healthcare or association setting. Call center or high-volume support experience is a plus SPECIAL SKILLS / EQUIPMENT Strong commitment to customer satisfaction with a positive and professional demeanor. Excellent verbal and written communication skills. Ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Sound judgment and problem-solving skills. Strong organizational and time management capabilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Familiarity with association management software and Salesforce CRM is highly desirable. Ability to work independently and collaboratively as part of a team PHYSICAL, MENTAL DEMANDS / WORKING ENVIRONMENT Physical: Sitting: 90% Standing/Walking: 10% Lifting: Minimal, under 20 lbs Vision: Frequent use of computer and phone Mental: High-pressure, deadline-driven work environment Ability to manage multiple tasks and adapt to changing priorities Environment: Hybrid work model Typical office environment ABOUT THE AOA Serving as the professional family for more than 197,000 osteopathic physicians (DOs) and osteopathic medical students, the American Osteopathic Association (AOA) promotes public health and encourages scientific research. As the primary certifying body for DOs, accrediting agency for osteopathic medical schools, and a recognized authority for hospital accreditation, the AOA plays a pivotal role in the U.S. healthcare system. This role is critical to AOA's success and requires a combination of professionalism, responsiveness, and a collaborative spirit. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. American Osteopathic Association is unable to sponsor work visas at this time.
    $35k-46k yearly est. 18h ago
  • Senior Principal/Staff Software Engineer

    National Society for Black Engineers 4.2company rating

    Remote or Seattle, WA job

    Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Senior Staff Software Engineer, you will play a crucial role in fostering a collaborative environment, working closely with cross‑functional teams, including product management, operations, and other engineering teams. You will act as a liaison between these teams and executive leadership to ensure alignment between technical initiatives and business goals. Additionally, you will advise the VP on technical matters and strategic direction, providing expert guidance on technology decisions. You will also be a center of excellence, promoting a culture of quality, customer obsession, and simplicity. With deep technical expertise in cloud architecture, distributed systems, and data storage solutions, you will stay current with industry trends to bring cutting‑edge solutions to the organization. This role offers an exciting opportunity to use your passion, experience, and analytical skills to create impactful solutions for public safety and make a positive difference in the world! What You'll Do Work Location: This role is based out of our Seattle Office and follows a hybrid schedule. We rely on in‑person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in‑office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: VP, DEMS Direct Reports: None Set and edit technical direction directly in programs and indirectly in reviews, communications, and documentation Provide architectural guidance to technical leaders Facilitate technology lifecycle and strategy roadmap Evaluate/review and improve existing systems and procedures Advise the VP on technical matters and strategic direction What You Bring Culture of Excellence: Successfully engendered a culture of engineering excellence across a broad organization. Architecture Experience: Proven track record in driving the architecture for a large scale, cloud‑based product with high availability, low latency, and high reliability. PaaS: Proficiency with multiple data storage systems such as RDBMS, Cassandra, and large file systems and cloud‑based architecture and designs. Customer Obsession: Demonstrated value in driving features that improve customer experience. Vision: Identifies future challenges/obstacles and opportunities for the technical roadmap. Decision‑Making Skills: Strong, data‑driven decision‑making approach, influencing with transparency. Mentorship: Proven experience in mentoring and growing other staff engineers. Leadership: Strong leadership skills fostering a collaborative environment. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 198,400 in the lowest geographic market and USD 297,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ****************************** Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long‑term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well‑being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. #J-18808-Ljbffr
    $90k-102k yearly est. 6d ago
  • Retail Donation Attendant

    MERS Goodwill 3.5company rating

    MERS Goodwill job in Jefferson City, MO

    Required Travel: 0% Position Type: Hourly Full-Time Salary Range: [[posting Salary]] MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Jefferson City Store team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility. If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you. Qualifications No degree is required. High School Diploma/GED Preferred. The ability to communicate effectively with co-workers, customers, and management. Must be organized and capable of interacting with a diverse work population. Necessary math skills include addition, subtraction, multiplication, and division. Primary Duties/Responsibilities Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt. Handles all donations with care and respect. Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines. Notifies management of hazardous, valuable, or inappropriate merchandise/materials being donated. Maintains high quality and high quantity standards while working quickly and steadily. Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard. Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces. Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication. Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free. Maintain a professional appearance always, adhering to MERS/Goodwill's dress code. Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets. Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations. All other duties as assigned. Benefits Monthly Bonus Up to $250.00 Individual and family medical benefits for full-time employees working 30 or more hours per week. Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week. Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week. 403(B) Retirement on date of hire for employees working 20 or more hours per week. 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week. 401(A) Retirement on date of hire for employees working 20 or more hours per week. PTO Accrual up to 15 days based on hours worked. Employee store discount Paid holidays Flexible Schedules Career Growth Opportunities MERS Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor. MERS/ MO Goodwill requires various background and records checks upon employment.
    $23k-30k yearly est. 13d ago
  • Dir II Administrative Operations (Hybrid)

    American Medical Association 4.3company rating

    Remote or Chicago, IL job

    Director of Administrative Operations (Hybrid) Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional association of physicians and a non‑profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our mission to promote the art and science of medicine and the betterment of public health. At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people‑first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development, and we are dedicated to social responsibility. We have an opportunity at our corporate offices in Chicago for a Director of Administrative Operations (Hybrid) on our AMA Insurance team. This is a hybrid position reporting into our Chicago, IL office, requiring three days a week in the office. As the Director of Administrative Operations, you will ensure delivery of outstanding customer service and the development of operational requirements, process and technology that provide essential customer service outcomes. As a member of the AMAI leadership team and advisor to the GVP and General Manager of AMAI, you will identify and execute business‑wide initiatives to set AMAI direction, including new products, customer acquisition, and growth. This position requires a deep understanding of the overall operations of a life/health insurance company and must be well‑versed on the regulatory and contractual requirements that impact the life and health insurance industry. RESPONSIBILITIES Staff Management and Leadership Oversee hiring, training, and performance management for Administrative Operations management team and their customer service (call center), claims, and operations teams Facilitate and oversee the performance management process, including setting department and individual goals, performance reviews, development plans, and corrective action Create a culture and processes to deliver a comprehensive and seamless service experience to all customers measured by satisfaction survey KPIs Oversee education, coaching and training including systems, processes, contract interpretation, and industry issues (e.g., HIPAA, Fraud, Unfair Claim Settlement Practices) Prepare department budgets and operate within budget expectations Process Oversight and Improvement Continually improve the customer experience by evaluating and redesigning systems and business processes to enhance operational efficiency, increase productivity, and drive engagement Support new product opportunities by assessing operational feasibility and identifying and creating workflow process and system requirements Compliance Accountable for compliance with regulatory, legal and contractual requirements, enforcing effective policies and procedures that comply with state and federal insurance regulation Serve as the subject matter expert on insurance company guidelines, including an in-depth understanding and ability to interpret and apply insurance contract provisions to business processes, carrier manuals and procedures, and standard insurance industry business practices Review and respond to escalated issues - complaints to regulators and AMA/AMAI executives Relationship Management Liaise with insurance carrier partners, TPA clients and vendors to ensure AMAI meets administrative obligations Provide support for all internal and external audits Serve as AMAI liaison for interactions with the AMA Facilities Management Department REQUIREMENTS Bachelor's degree required, in business administration or related field preferred 10+ years of experience heading an insurance operations team in a life and/or health insurance company, large brokerage or third‑party administrator, required Experience must include customer service, underwriting/certificate issue, life/health claims adjudication, contract interpretation and compliance, training and business requirement development; life, disability, Medicare Supplement product experience required Proven success facilitating progressive organizational change and development Utilize a strong mentoring, coaching, and influencing style to engage and lead across all levels of the organization; lead effective training programs to support compliance and customer service Knowledge of customer service and call center processes; insurance administration and claims systems Directly manage relationships with TPA clients, management team of insurance company partners and vendors that support business operations The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago. This role is an exempt position, and the salary range for this position is $152,939-$206,519. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity or veteran or disability status. THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION #J-18808-Ljbffr
    $72k-90k yearly est. 3d ago

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Mers/Missouri Goodwill Industries may also be known as or be related to MERSMISSOURI GOODWILL INDUSTRIES and Mers/Missouri Goodwill Industries.