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Messenger skills for your resume and career

15 messenger skills for your resume and career
1. Customer Deposits
- Travel from customer to customer delivering money and change orders, as well as picking up customer deposits.
- Picked up customer deposits and delivered them to there bank as well as balance automatic teller machines.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Maintain route supply inventory to ensure prompt delivery of products to customers, while providing basic customer service for requested information
- Act as a community manager ensuring followers/fans are engaged and customer service issues are appropriately handled.
3. ATM
ATM (Automated Teller Machine) refers to an electronic banking system that enables the customers to initiate and complete transactions without queuing for aid from the teller within the branch.
- Follow company safety procedures while driving company vehicle Follow company procedures servicing ATM.
- Trained new hires on ATM and Messenger procedures.5.
4. NYC
NYC stands for New York City.
- Worked as a Bonded Messenger delivering packages, documents and jewelry settings for jewelers in the NYC diamond district.
- Deliver boxes, packages, letters, envelopes to various businesses and residences throughout NYC.
5. Delivery Route
Delivery route means the departure of a residential delivery vehicle from the ATC dispensary to certain delivery addresses until the vehicle is returned to the ATC dispensary.
- Organized Delivery Documentation and delivery route to find the most efficient delivery to clients.
- Sorted deliverable items in accordance to delivery route to ensure maximum efficiency.
6. Professional Demeanor
Professional demeanor refers to one's outward behavior in a professional setting. Apart from uplifting your professionalism, it helps to limit inappropriate personal conversations and gossip that might be considered disrespectful..
- Maintain a courteous and professional demeanor while performing daily customer interactions.
- Maintain a healthy and professional demeanor on daily customer interactions.
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- Communicated via telephone, two-way radio, and in person.
- Use a two-way radio or phone.
8. Customer Shipments
- Maintain security of customer shipments at all times.-Directly responsible for delivery, pick up, and reconciliation of valuables.
- Maintained the highest degree of security and control of customer shipments from pick up to delivery.
9. Radio Communications
- Maintain radio communication with the vehicle crew and dispatch personnel to ensure a secure transaction.
- Maintained radio communication with the vehicle crew, and dispatch.
10. Telephone Numbers
- Retrieve information on recipients, such as names, addresses, telephone numbers, and delivery instructions.
11. Customer Interaction
Customer interaction is communication between a company and its customers. Through customer interaction, a company is able to solve the various queries its customers have, convey different packages, and range of services provided by the company, and receive suggestions from the customers.
- Prepared valuables for transport and performed surveillance while conducting daily customer interaction.
- Provide courteous and professional service while performing daily customer interactions.
12. Bank Deposits
Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.
- Picked up and delivered assorted packages (mail, attorney services, scripts, bank deposits, payroll).
- Provided safe a reliable service to retail customers, delivering bank deposits and bringing change orders.
13. Bike
- Worked bike delivery shifts for restaurants throughout New York
- Maintained and repaired the company bike fleet.
14. Hazardous Goods
- Load vehicles with packages correctly and taking precautions with hazardous goods.
- Loaded vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
15. Government Agencies
- Provided services to several businesses and government agencies within Georgia, parts of Alabama and Tennessee.
- Sorted and distributed mail, merchandise and office supplies to government agencies and company divisions.
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List of messenger skills to add to your resume

The most important skills for a messenger resume and required skills for a messenger to have include:
- Customer Deposits
- Customer Service
- ATM
- NYC
- Delivery Route
- Professional Demeanor
- Two-Way Radio
- Customer Shipments
- Radio Communications
- Telephone Numbers
- Customer Interaction
- Bank Deposits
- Bike
- Hazardous Goods
- Government Agencies
- DOT
- Public Transportation
- Brinks
- Law Firm
- FedEx
- Retail Store
- Delivery Vehicle
- Customer S Location
- USPS
- Financial Institutions
Updated January 8, 2025