Area Operations Manager jobs at Meta - 6095 jobs

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. The Data Center Capacity Delivery team is looking for exceptional individuals to join our organization as a Controls Manager, responsible for the building management systems and electrical power monitoring system (BMS/EPMS) deployment and service within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The ideal candidate will have experience managing a team of highly technically skilled individuals. The candidate will possess industrial Controls System experience, project management, mechanical, electrical or technology background that enables him/her to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Manage onsite teams in Ohio - Travel up to 30% domestically - Develop, implement and track team goals. Reporting to stakeholders and leadership. - Experienced interviewer, able to develop launch plans for new hires, and identify team needs. - Experienced in installation, programming, and troubleshooting of BMS/EPMS systems and/or industrial controls systems. - Strong writing skills, able to articulate thoughts clearly and concisely - Understanding of: electrical diagrams, control diagrams, building operations, control circuits, industrial HVAC. - Ability to ascertain customer needs to help develop project scope and specifications. - Ability to manage project engineering to determine scope of work relative to the design intent of the customer needs. - Ability to read and interpret specifications. Implementing specifications as they apply the work environment. - Experience in development of drawings for control panels, power distribution, junction boxes. Included in the drawings are the general arrangement, internal layout, schematics and interconnection and wire diagrams. - Experience developing logic diagrams in the International Automation format for complex logic devices such as Programmable Logical Controller and Distributed Control System. - Experience performing inspections, testing, and commissioning of the facility systems. - Provide technical assistance as needed to internal customers. - Coordinate project work internally within the department and externally with other departments to ensure on-time completion of projects within budget. About the team *Why AWS* Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. *Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. *Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. *Inclusive Team Culture* Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. *Mentorship and Career Growth* We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. #DCCD_AMER BASIC QUALIFICATIONS- B.S. in Electrical, Mechanical, or other related engineering degrees as well as 10+ years Controls related experience; or Associates degree and 12+ years of Controls related experience; or High School diploma with 15 years of Controls related experience - 6+ years hiring, promoting, coaching, leading, and developing teams of controls professionals. - 6+ years with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.). - 6+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with project execution. PREFERRED QUALIFICATIONS- M.S. in Electrical Engineering, Mechanical Engineering, Engineering Technology, HVAC, or other related engineering degrees as well as ten (10) years related experience; or an equivalent combination of education and experience. - Project Management Professional (PMP) or equivalent. - Certified as a Professional Engineer (PE), LEED - Prior AWS/Amazon experience - 5+ Yr. Military Service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,900/year in our lowest geographic market up to $292,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Revolutionize Water Sustainability: Advance Regulatory Strategy for Data Center Development Amazon Web Services (AWS) is seeking a Senior Water Permitting & Regulatory Strategy Manager to join the Infrastructure Services Water Team, supporting data center development across the AMER East region, with an emphasis on Pennsylvania, Ohio, Maryland, and Virginia. This individual will lead complex water and wastewater permitting efforts, develop regional permitting strategies, and serve as a subject-matter expert on regulatory frameworks across key Eastern U.S. jurisdictions. The ideal candidate will bring deep experience working with public agencies, utility providers, and infrastructure teams to navigate permitting pathways efficiently, while also supporting AWS' broader sustainability and public policy objectives. If you have experience securing water-related permits, navigating municipal or state-level planning requirements, collaborating across diverse technical teams, and engaging with agencies or policymakers - this role is for you. Key job responsibilities Regulatory Strategy & Permitting - Lead and/or support water and wastewater permitting efforts across Pennsylvania, Ohio, Maryland, Virginia, and other AMER East geographies. - Manage regulatory agency relationships (PA DEP, Ohio EPA, MD Environment, VA DEQ, SRBC, DRBC, local governments) including compliance issues, corrective actions, and resolution tracking. - Support compliance with state-specific sewage facility planning and permitting frameworks (e.g., Act 537 in PA and similar laws in other jurisdictions). - Advise on water and wastewater permitting feasibility and strategy during site selection and entitlement phases. - Together with partner teams, develop and support executing state and local-level permitting strategies that align with AWS infrastructure timelines and regulatory requirements, such as: ** Water withdrawal and use permits Industrial wastewater management (Industrial Pretreatment Program/IPP), sewer discharge permitting, and surface water discharge permitting (e.g., NPDES, stormwater) ** Utility coordination and connection agreements ** Wetland and stream permitting/encroachment permits (e.g., Section 404/401 federally, Chapters 102/105 in PA) ** Consumptive use permits Cross-Functional Collaboration - Collaborate with AWS internal teams - including environmental, construction, engineering, real estate, legal, and operations - to provide water and wastewater permitting expertise that supports broader project permitting and infrastructure execution. - Guide consultants and external partners to ensure accurate and timely preparation of permit applications. - Help evaluate and mitigate permitting risks to keep infrastructure delivery on track. Public Policy & External Engagement - Support AWS Public Policy teams by providing regulatory expertise on proposed legislation and regulatory changes (rulemakings), including drafting technical briefings, public comments, and participating in stakeholder engagement processes. - In partnership wtih Public Policy, represent AWS in meetings with government agencies, industry groups, and regulatory bodies. - Contribute to the development of policy briefings, comment letters, and other advocacy/communications materials on water-related infrastructure issues. Water Sustainability & Innovation - Identify opportunities to advance AWS water sustainability goals through reuse, alternate sourcing, and decentralized treatment systems. - Recommend innovative approaches to streamline permitting and regulatory engagement while ensuring environmental compliance. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS- Bachelor's degree in Environmental Policy, Environmental Science, Public Administration, Planning, Law, Engineering, or a related field. - 10+ years in water and/or wastewater permitting, regulatory compliance, or infrastructure planning, ideally involving industrial or utility-scale projects. - Demonstrated experience working with state permitting agencies such as PA DEP, Ohio EPA, Maryland Department of the Environment, or Virginia DEQ. - Familiarity with state or regional regulatory planning frameworks, such as Pennsylvania's Act 537 or equivalents. - Strong organizational and project management skills with the ability to manage multiple, concurrent projects across jurisdictions. - Excellent verbal and written communication skills with the ability to explain regulatory frameworks to both technical and non-technical audiences. PREFERRED QUALIFICATIONS- Advanced degree in Environmental Policy, Public Administration, Environmental Law, Engineering, or related discipline. - 15+ years supporting permitting and regulatory approvals for infrastructure or development projects, especially in Pennsylvania, Ohio, Maryland, or Virginia. - Familiarity with the design, permitting, and operation of water treatment, cooling, and wastewater systems. - Direct experience with public policy, regulatory engagement, or legislative analysis. - Strong collaboration skills and comfort working in a cross-functional, fast-paced technical environment. - Relevant certifications a plus (e.g., AICP, CPESC, PMP, REHS/RS). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,100/year in our lowest geographic market up to $220,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

You can view our cookie policy* Implement KPIs and deliverables to deliver the IP Sales GTM strategic priorities in terms of revenue and sales reporting, insights and analytics* Lead upgrade projects across different groups and systems (ERP, accounting platforms, reporting tools, Salesforce, commission tool)* Manage project lifecycle and execution: planning, budgeting, scheduling, risk management, and stakeholder communication* Drive system enhancements and automation initiatives to improve data accuracy, operational efficiency and commission reporting* Identify inefficiencies in sales and finance workflows and implement automated solutions* Oversee data migration and integration between finance systems and other enterprise platforms* Ensure compliance with financial regulations and internal controls during system changes* Develop training and documentation for end-users At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.We are hiring a highly organized and analytical Revenue Operations Director to join our Intellectual Property team at Clarivate. In this role, you will lead cross-functional initiatives that align financial planning, revenue reporting with sales strategy and commissions. This role is ideal for someone who thrives at the intersection of data, systems, and business strategy.**About You - experience, education, skills, and accomplishments*** Bachelor's degree in Finance, Accounting, Business, or IT* 12+ years of experience in a revenue operations, finance, accounting, or sales strategy type role* 5+ years of project management experience, with at least 2 years in finance systems* Finance process knowledge (GL, AP, AR, budgeting, forecasting)* Experience with financial systems (SAP, Oracle, Workday, NetSuite, etc.)* Experience of working in B2B revenue/sales organizational roles or related functions**It would be great if you have…*** PMP or similar certification is a plus* Excellent stakeholder management and communication skills* Ability to analyze data and workflows for process improvement* Strong project management skills (Agile, Waterfall, PMP certification preferred) Interpret the reporting requirements from the revamped IP Sales GTM effectiveness project and execute on a roadmap to operationalize the required changes across systems, data, process and reporting Collaborate with finance and IT teams to gather requirements and ensure system alignment with business needs**About the Team**You will be a part of the Intellectual Property business segment at Clarivate. You will collaborate with the Sales Operations, IT, Finance teams. This is an individual contributor role with no current direct reports, reporting to the Vice President of Sales Operations.**Hours of Work*** Full Time, Permanent position* This is a remote position located in the Boston, MA area. You must be able to collaborate in-person with team members in Boston as needed* Most work will be done in EST time zone with the ability to flex work hours to accommodate global colleagues**Compensation - US Only**The expected base salary for this position is a base salary of $130,000-165,000 USD per year with eligibility for bonus earnings.Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.#LI-LP#LI-RemoteClarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit #J-18808-Ljbffr

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. As EA's Vice President of Operations for Lifestyle Entertainment, you will be responsible for driving operational excellence and long-term growth across our portfolio of Lifestyle studios. Partnering closely with Studio General Managers, Operations Leaders, and cross‑functional partners, you will ensure that our Lifestyle Entertainment portfolio delivers world‑class products, fosters innovation, and creates engaging player experiences. This role requires a unique blend of strategic foresight, operational expertise, financial acumen, and leadership within the entertainment or games industry. You will lead efforts in portfolio planning, process design, and integration of best practices while serving as a champion for studio operations leaders and development directors. This position will be a Hybrid role based in one of our West Coast studios: Redwood Shores, CA, Chatsworth, CA, Del Rey CA, Kirkland WA or Vancouver Canada. Key Responsibilities Strategic Leadership Partner with the SVP & GGM of Lifestyle to shape and execute the 5‑year strategic plan, including production roadmaps, resourcing strategies, and funding models. Guide strategic transformation initiatives, acquisitions, reorganizations, and licensing opportunities. Represent Lifestyle Entertainment in EA‑wide executive forums, ensuring alignment of priorities and sharing operational insights. As needed, and in support of the Lifestyle Entertainment strategy, oversee product incubation projects. Operational Excellence Drive the operating rhythm of the Lifestyle group, ensuring reporting and check‑ins meet studio and executive needs. Oversee delivery pipelines and milestone reviews to ensure predictable, high‑quality outcomes across multiple studios. Lead the implementation of the Game Development Framework (GDF) with a focus on live service processes, data/metrics tracking, and project auditing to promote consistency and accountability. Partner with Marketing, Publishing, Technology and other enterprise partners to monitor and optimize service‑level agreements. Talent & Culture Serve as a talent and craft champion, providing leadership to Development Directors and studio Ops leaders. Promote a player‑first, live service culture by embracing continuous improvement, creating cross‑functional collaboration, enabling agile processes and prioritizing player engagement. Mentor and develop high‑potential leaders, fostering a diverse and innovative leadership pipeline. Business & Financial Management Manage group operating and resource budgets, ensuring alignment with growth objectives while balancing cost efficiency and quality. Provide financial and operational guidance to Studio GMs and central functions. Use data‑driven insights to anticipate risks, allocate resources effectively, and drive operational improvements. Qualifications Proven Leadership Experience: Track record of leading large, complex organizations with cross‑functional teams in high‑growth or fast‑paced industries. Strategic Planning & Execution: Expertise in long‑range planning, organizational alignment, and delivering measurable results. Operational Mastery: Deep knowledge of development operations, process design, and resource management across multiple studios or product lines. Financial Acumen: Strong background in budget management, forecasting, and driving cost efficiencies. Innovation & Change Leadership: Ability to guide transformation initiatives and champion new ways of working across diverse teams. Excellent Communication & Influence: Exceptional interpersonal, negotiation, and presentation skills; adept at building trust and able to influence stakeholders at all levels. Industry Knowledge: Experience in Live Service games, entertainment, or adjacent creative industries is strongly preferred. Why Join Us Lifestyle Entertainment at EA is at the forefront of creating experiences that resonate with players around the world. As VP of Operations, you will shape the future of our studios, guide bold creative and operational strategies, and play a pivotal role in delivering fun, meaningful, and enduring player experiences. COMPENSATION AND BENEFITS The pay ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the range and benefits for your specific location. EA has listed the pay ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs. PAY RANGES California (Los Angeles vs. San Francisco): $309K‑$370K USD annually British Columbia (Vancouver vs. Victoria): $310K‑$350K CAD annually Washington (Seattle vs. Spokane): $309K‑$370K USD annually Pay is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full‑time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr

About CyberArk: CyberArk (NASDAQ: CYBR ), is the global leader in Identity Security . Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk , visit our CyberArk blogs or follow us on X , LinkedIn or Facebook . Job Description Are you an enablement professional looking to join a fast-growing company that is recognized as an industry leader, with an amazing culture that allows you to thrive? Are you looking to apply your experience but also have creative freedom to try innovative enablement approaches? If so, we want to hear from you! CyberArk is the global leader in Identity Security. Built for the dynamic enterprise, the CyberArk Identity Security Platform enables secure access for any identity - human or machine - to any resource or environment from anywhere, using any device. The world's leading organizations trust CyberArk to help secure their most critical assets. The Go-to-Market (GTM) Enablement team is looking for a Director of Enablement Operations to take our customer-facing roles to the next level of productivity and success. The successful candidate will have experience with building and managing an enablement infrastructure, providing an engaging learning experience, and demonstrating business impact via a data driven approach. Success in the role will be based on creating an operations function that streamlines enablement program creation, consumption and business application. This role reports to the Vice President of Go-to-Market Enablement, managing a small team and working within a matrixed department. Work from US home office is available, but Boston area location is preferred. Core responsibilities Contribute to the overall Go-to-Market enablement strategy, including infrastructure, organization and content components. Work with business stakeholders, IT and HR to identify, benchmark and implement infrastructure components required for efficient onboarding and ongoing role productivity. Partner with curriculum development functions to manage learning content components throughout the lifecycle. Provide project management support to Sales, CS and Partner Enablement Leads for ongoing and new learning programs, including annual kick off events. Manage the schedule for live events, including workshops and office hours, coordinating across all geographies as needed. Develop and maintain an effective communication strategy for students, managers, business leaders and stakeholders. Generate meaningful insights into learning program impact by providing data and analytics for stakeholders, leaders and managers. Provide frontline student support within agreed SLAs, providing escalation paths to subject matter experts as needed. Ability to build relationships and influence all levels within the organization, especially with senior management and executive levels. Excellent communication skills, with the ability to articulate complex concepts concisely and compellingly. Strong business acumen with demonstrated ability to provide practical insights from complex datasets. Creative problem-solving, able to take a hands‑on approach to building enablement solutions in a fast-moving environment. Demonstrated project management capability in a highly matrixed organization, including vendor contributions. Relentless customer focus, with the aim of delighting customers throughout the sales process and subsequent value delivery. #LI-MR2 Qualifications 5+ years of enablement leadership experience Experience working with global teams in multiple time zones. Prior experience with a fast-growth enterprise software or technology company preferred. Ability to travel domestically and internationally as needed - estimated 10%. Additional Information CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We are unable to sponsor or take over sponsorship of employment Visa at this time. The salary range for this position is $177,000 - $245,000/year, plus commissions or discretionary bonus, which will be based on the employee's performance. Base pay may also vary considerably depending on job‑related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits. #J-18808-Ljbffr

Macdonald & Company are partnered with a privately held, long-term real estate owner/operator based in Charlotte, overseeing a diversified portfolio of more than 2 million square feet across office, industrial, retail, mixed-use, parking, and land assets. The firm maintains a hands-on, ownership-driven approach to operations and is continuing to modernize and professionalize its internal structures to support portfolio growth and efficiency. The Role This newly designed position will serve as the senior leader overseeing both the property management and maintenance/engineering functions. The VP of Operations will provide unified leadership across departments that historically operated separately, ensuring consistent standards, efficient building operations, clear communication, and alignment with ownership objectives. The role requires someone with strong commercial real estate operations experience, particularly across office and industrial assets, who understands onsite property management, maintenance workflows, financial operations, and tenant service at the portfolio level. Responsibilities Operations Leadership Lead and oversee the property management and maintenance/engineering teams, including department heads. Establish and implement operational standards, processes, and best practices across the portfolio. Drive coordination between property management and maintenance to ensure aligned priorities and seamless execution. Portfolio Oversight Provide executive oversight across a 45-asset portfolio with significant office and industrial exposure. Conduct regular site assessments to evaluate building operations, maintenance programs, and tenant satisfaction. Ensure compliance with operational, safety, and regulatory requirements. Financial & Lease Administration Oversee annual operating and capital budgets; ensure accurate forecasting and cost-effective operations. Maintain accountability for rent collection processes, financial reporting, and variance management. Review and approve leases, renewals, amendments, estoppels, and SNDAs. Maintenance & Engineering Management Provide leadership to the Senior Maintenance Engineer and engineering/maintenance staff. Oversee preventative maintenance programs, vendor management, and building systems performance. Support staffing, training, workflow optimization, and technology adoption (e.g., work order systems). Capital Projects & Vendor Management Oversee capital projects, tenant improvements, deferred maintenance, and building upgrades. Negotiate and manage vendor and service contracts; evaluate performance and cost efficiency. Provide operational insights during acquisition and disposition due diligence. Cross-Functional Collaboration Partner with ownership, accounting, legal, development, construction, and HR to ensure operational alignment. Serve as the senior operational point of contact for brokers, tenants, municipalities, and external stakeholders. Qualifications 10+ years in commercial real estate operations with strong exposure to office and industrial assets. Background that includes onsite property management plus an understanding of maintenance and building systems. Experience leading both property management and maintenance departments or multi-disciplinary operational teams. Strong financial and operational acumen, budgets, forecasting, CapEx, lease administration, vendor management. Hands-on, practical leadership style with the ability to create structure and unify teams. Effective communicator comfortable working directly with ownership in a lean, entrepreneurial environment.

About HYOU HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality. Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only. By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal. HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression. About the Role Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores and bring the brand's modern, confidence-driven approach to fine jewelry to life across the region. This role is designed for a hands‑on retail leader who understands that today's fine jewelry experience is built on trust, education, and personal connection-not pressure. Overseeing two to four locations and directly managing one store, you'll maintain a strong in‑store presence four days per week and 1 remote day, ensuring each location consistently delivers an elevated, effortless, and informed customer experience that reflects HYOU's point of view. Blending day‑to‑day leadership with strategic ownership, you'll hire, develop and inspire teams to sell through styling, storytelling, and education while upholding high standards in service, visual presentation, and execution. You'll leverage customer insights, product performance, and team feedback to understand what's resonating and to drive growth across your market. In close partnership with Leap and brand stakeholders, you'll contribute to business planning, support new store openings, and execute impactful in‑store moments, clienteling strategies, and gifting initiatives that foster loyalty and repeat engagement. As a Brand Area Manager, you'll serve as a clear, confident, and thoughtful ambassador for both HYOU and Leap, representing the brand with care and consistency in your market. Compensation: Annual Pay Range: $100k-$115k. Final offer will be based on experience, skills, and qualifications. Qualifications 5+ years of retail management experience, including at least 1 year in multi‑unit or big box leadership. Proven track record in driving sales and delivering results in high‑volume, customer‑focused environments. Strong people leadership skills, with experience recruiting, training, coaching, and developing talent. Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences. Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance. Adaptable, entrepreneurial mindset with the ability to problem‑solve in a fast‑paced environment. Willingness and ability to travel regularly across {Insert Market} to support store teams. Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs. Must be 18 years or older. Interpersonal Skills People Leader - Communicates a clear vision, inspires teams, and drives accountability to achieve business goals. Customer Obsessed - Creates authentic connections, anticipates needs, and delivers hospitality‑driven experiences. Collaborative - Builds strong relationships with cross‑functional partners, brand executives, and internal teams. Entrepreneurial - Maintains agility in a matrix environment, identifies root causes, and implements creative solutions. Professional & Detail‑Oriented - Consistently produces high‑quality work and handles challenges with tact and empathy. Brand Advocate - Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners. Key Performance Indicators (KPIs) Sales performance across the cluster (Conversion, AOV, UPT). Employee retention, internal development, and promotions; Client engagement and satisfaction (NPS, events, activations). Operational consistency across visual, service, and inventory standards. About Leap Leap powers modern retail for brands like HYOU - combining data, systems, and scale to help brands grow thoughtfully. We operate 100+ stores nationwide in partnership with brands including Ring Concierge, Grown Brilliance, Frankies Bikinis, MZ Wallace, Malbon Golf, and more. Leap provides operational expertise, insight driven decision making, and infrastructure that allows brands to scale retail without compromising identity or customer experience. Unlimited PTO (blackout periods apply) Commission Eligible Healthcare benefits (medical, dental, vision) Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) Employee Assistance Program Employee discount + wardrobe allotment for participating Leap brands However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. #J-18808-Ljbffr

A global logistics company is seeking a Site Manager in Honolulu, Hawaii. This role involves managing financial operations, overseeing site activities, and ensuring high levels of customer satisfaction. The ideal candidate should have at least a 4-year college degree in a related discipline and leadership experience, including a strong understanding of financial management and customer relationship skills. The position offers opportunities for career development and requires the ability to adhere to safety standards while managing site operations. #J-18808-Ljbffr

A leading waste-recycling firm in Whittier, California seeks an experienced General Manager to oversee all aspects of operations in their Material Recovery Facility (MRF). Responsibilities include managing a large team, ensuring compliance with regulations, and developing the annual budget. Ideal candidates will have a background in waste-recycling, strong leadership skills, and a Bachelor's degree in Engineering. This role offers a competitive salary and comprehensive benefits package, fostering a supportive work environment. #J-18808-Ljbffr

About HYOU HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality. Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only. By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal. HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression. About the Role Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores. This role is for a retail leader who understands that modern fine jewelry retail is about confidence, trust, and personal connection, not pressure. You'll oversee 2-4 stores, directly managing one location, with a strong in store presence four days per week. Your focus is ensuring each store delivers a consistent, elevated experience - one that feels effortless, informed, and aligned with HYOU's modern point of view. This role blends hands on leadership with strategic ownership, using customer insights, product performance, and team feedback to drive growth across your region. What You'll Do Lead and develop store teams that deliver a confident, personalized jewelry experience Model elevated selling through education, styling, and storytelling Ensure consistency across stores in visual presentation, service standards, and execution Use performance data to understand what's resonating - from product mix to client behavior Partner with Leap and brand stakeholders through regular business recaps and planning Support new store openings, bringing HYOU's modern, elevated aesthetic to life Execute in-store moments, gifting initiatives, and clienteling strategies that drive repeat engagement Represent HYOU and Leapin your market with clarity, confidence, and care Qualifications 5+ years of retail management experience, including at least 1 year in multi-unit or big box leadership. Proven track record in driving sales and delivering results in high-volume, customer-focused environments. Strong people leadership skills, with experience recruiting, training, coaching, and developing talent. Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences. Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance. Adaptable, entrepreneurial mindset with the ability to problem-solve in a fast-paced environment. Willingness and ability to travel regularly across {Insert Market} to support store teams. Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs. Must be 18 years or older. Interpersonal Skills People Leader - Communicates a clear vision, inspires teams, and drives accountability to achieve business goals. Customer Obsessed - Creates authentic connections, anticipates needs, and delivers hospitality-driven experiences. Collaborative - Builds strong relationships with cross-functional partners, brand executives, and internal teams. Entrepreneurial - Maintains agility in a matrix environment, identifies root causes, and implements creative solutions. Professional & Detail-Oriented - Consistently produces high-quality work and handles challenges with tact and empathy. Brand Advocate - Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners. Key Performance Indicators (KPIs) Sales performance across the cluster (Conversion, AOV, UPT). Employee retention, internal development, and promotions. Client engagement and satisfaction (NPS, events, activations). Operational consistency across visual, service, and inventory standards. About Leap Leap powers modern retail for brands like HYOU - combining data, systems, and scale to help brands grow thoughtfully. We operate 100+ stores nationwide in partnership with brands including Ring Concierge, Grown Brilliance, Frankies Bikinis, MZ Wallace, Malbon Golf, and more. Leap provides operational expertise, insight driven decision making, and infrastructure that allows brands to scale retail without compromising identity or customer experience. Leap offers a competitive total rewards package including unlimited PTO (with blackout periods), commission eligibility, healthcare benefits, flexible time off, 401K, commuter benefits, employee discounts, and wardrobe allotments for participating brands. Compensation Annual Pay Range: $85k-$105k. Final offer will be based on experience, skills, and qualifications. Benefits Unlimited PTO (blackout periods apply) Commission Eligible Healthcare benefits (medical, dental, vision) Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) Employee Assistance Program Employee discount + wardrobe allotment for participating Leap brands Diversity & Inclusion Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. #J-18808-Ljbffr

A leading luxury retail brand is seeking a General Manager for its upcoming boutique in San Francisco. This role requires over 5 years of leadership experience in luxury retail, focusing on delivering exceptional client experiences. Responsibilities include managing store operations, mentoring staff, and developing community engagement strategies. The successful candidate will exhibit operational excellence and a deep passion for luxury accessories. This position offers a competitive salary and various company perks. #J-18808-Ljbffr

A luxury retail consultancy is seeking a General Manager to lead its boutique in San Francisco. The role requires a seasoned leader with extensive experience in luxury retail who can provide an exceptional client experience. Responsibilities include managing store operations, driving sales performance, and leading a high-performing team. Ideal candidates will possess a strong understanding of the luxury market and excel in personalized client engagement. Competitive annual salary between $80k and $95k is offered along with comprehensive benefits. #J-18808-Ljbffr

A leading communication solutions provider is seeking a District Manager in Boston, MA. In this role, you'll lead a team of Retail Support Specialists to deliver exceptional customer experiences in national retail locations. You will be responsible for team development, operational excellence, and ensuring alignment with company standards. The position requires strong leadership, excellent communication skills, and a commitment to customer satisfaction. This is a full-time opportunity with competitive salary and benefits. #J-18808-Ljbffr

A logistics firm is seeking a Management professional to oversee transportation logistics and ensure exceptional customer service. The role demands 7-10 years of experience in a 3PL or Freight Forwarding environment, where you'll handle problem resolution, supervise teams, and ensure compliance with industry standards. Successful candidates will demonstrate strong leadership abilities and a commitment to enhancing operational efficiency, working closely with cross-functional teams and managing vendor relationships. This full-time position is based in Seattle, Washington. #J-18808-Ljbffr

A growing technology solutions provider is seeking a District Manager to oversee Retail Support Specialists across Boston, MA. In this leadership role, you will drive operational excellence and enhance customer experiences within AT&T retail locations. Ideal candidates should have over 3 years of experience in a leadership position, particularly in retail or customer service, and strong communication skills. The position offers a competitive salary of $100,000 and extensive benefits including health insurance and a 401k plan. #J-18808-Ljbffr

Job Details Level: Management Position Type: Full Time Education Level: 4 Year Degree Travel Percentage: Up to 25% Job Shift: Any Job Category: Management Position Purpose To meet or exceed the expectations of our clients, each and every time we are of service to them. To respond quickly and proactively to challenges, in order to facilitate a quick and positive solution. To unselfishly perform any job related task with appositive attitude and a high degree of accuracy. To help fellow team members in your department as well as other departments when they may need it. To build strong working relationships with our present client base. General Tasks Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues. Oversee District Managers and Domestic Operations Directors in formulating standardized SOPs for customers. Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping. Maintain metrics, reports, process documentation, customer service logs, or training or safety records Supervise the work of logistics specialists, planners, or schedulers Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management. Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources. Responsible for Vendor and Carrier Management including but not limited to contract and rate negotiation for domestic carriers and suppliers. Negotiate with suppliers or customers to improve supply chain efficiency or sustainability. Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives Negotiate transportation rates or services Responsible for managing the RFQ Process including but not limited to coming up the specific Zone Tariffs for all levels of service such as expedited and 3-5 ground service Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers. Recommend optimal transportation modes, routing, equipment, or frequency. Monitor product import or export processes to ensure compliance with regulatory or legal requirements. Participate in carrier management processes, such as selection, qualification, or performance evaluation. Develop risk management programs to ensure continuity of supply in emergency scenarios. Plan or implement improvements to internal or external logistics systems or processes. Plan or implement material flow management systems to meet production requirements. Analyze all aspects of corporate logistics to determine the most cost‑effective or efficient means of transporting products or supplies. Create policies or procedures for logistics activities Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services Establish or monitor specific supply chain‑based performance measurement systems. Implement specific customer requirements, such as internal reporting or customized transportation metrics. Ensure carrier compliance with company policies or procedures for product transit or delivery Train shipping department personnel in roles or responsibilities regarding global logistics strategies. Review global, national, or regional transportation or logistics reports for ways to improve efficiency or minimize the environmental impact of logistics activities. Any other Freight Management and Transportation related assignments entrusted to you by the executive team of Chairman, CEO and President. Sales tasks Comply with and enhance the new customer setup process. Oversee the on boarding process for national accounts and developing concrete and well‑written implementation guides and SOPs. Resolve customer complaints regarding sales and service. Oversee regional and local sales representatives and staff. Work with the Director of HR to establish a staffing, training, and performance evaluation program that will attract, maintain, and develop top talent. Assist Global Sales Directors in devising solutions to meet client needs on an ad hoc basis. Determine price schedules and rates that will be competitive in your market area. Review operational records and reports to project sales and determine profitability. Monitor customer preferences to determine the focus of sales initiatives. Prepare budgets and approve budget expenditures. Confer or consult with management team to plan advertising services and to secure information on equipment and customer specifications. Qualifications Education and Experience Years of Experience: 7-10 Years experience with increasing levels of responsibility working directly for a 3PL / Freight Forwarding company Education: Industry related degree and/or certification Knowledge Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Speaking - Talking to others to convey information effectively. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Time Management - Managing one's own time and the time of others. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Coordination - Adjusting actions in relation to others' actions. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Near Vision - The ability to see details at close range (within a few feet of the observer). Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Tools Desktop computers Facsimile machines Laptop computers Special purpose telephones Multi‑line telephone systems Technology Compliance software Electronic mail software Enterprise resource planning ERP software Manufacturing resource planning MRP software Customer resource management CRM software Logistics and supply chain software (CargoWise edi Enterprise) Spreadsheet software Microsoft Excel and other office applications #J-18808-Ljbffr

A leading luxury retailer in Boca Raton is seeking a General Manager to oversee its boutique. The ideal candidate will have over 5 years of leadership experience in luxury retail, a passion for fine jewelry, and the ability to deliver exceptional client experiences. Responsibilities include managing store operations, driving sales performance, and mentoring staff. The role offers a competitive salary and a robust benefits package. #J-18808-Ljbffr

IDR is seeking a Director of Operations to join a reputable legal services organization in Columbus, GA. This role offers the opportunity to lead and streamline daily operations, oversee a dedicated team, and implement innovative technology solutions within a dynamic firm environment. Position Overview for the Director of Operations: Manage and oversee administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies Work closely with the management team to lead the organization towards reaching goals Manage the office calendar and schedule client meetings and court appearances Coordinate and track case files and key performance indicators throughout the firm Oversee daily operations across intake, case management, litigation support, and billing processes Requirements for the Director of Operations: Bachelor's degree in Business Administration, Management, or related field 5+ years of progressive operations leadership experience Ability to work five days a week in Columbus, GA office Proven success managing teams across multiple functions Proficiency with standard technology platforms or CRM systems What's in it for you? Performance-based bonuses Comprehensive health, dental, vision insurance 401(k) with company match Generous PTO and professional development support Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row

About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development Lead, mentor, and support RSS across multiple national retail locations. Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training. Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support. Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. Champion best practices in de‑escalation, customer engagement, and technical support. Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement Act as the senior AT&T specialist for store leadership across your district. Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. Guide RSS on building strong relationships with retail staff and third‑party labor. Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. Review and validate RSS documentation, system usage, and accuracy of customer account handling. Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross‑Functional Collaboration Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Required Skills & Qualifications 3+ years of experience leading teams in retail, customer service, or wireless communications. Exceptional coaching, communication, and team‑development skills. Strong ability to manage escalated situations with professionalism and composure. Proficiency in navigating multiple systems and analyzing performance data. Highly organized, detail‑oriented, and capable of managing operations across several locations. Ability to travel between stores throughout the district as required. Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications Previous district or multi‑site leadership experience. Background in wireless communications, retail customer service, or technical support. Experience partnering with third‑party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within! #J-18808-Ljbffr