Team Service Leader jobs at Meta - 2200 jobs

A technology company in San Francisco is seeking a Staff Software Engineer to lead a team focused on scaling their in-house web framework. The ideal candidate will have over 6 years of experience in backend services, strong leadership skills, and a passion for mentoring. This role ensures high availability and performance through collaboration with multiple teams. The compensation range is $248,000 - $316,000, with equity and other benefits included in the package. #J-18808-Ljbffr

A women-led energy transformation firm is seeking a remote AWS DevOps Engineer to develop and manage cloud infrastructure for SaaS products. Candidates should have over 8 years of DevOps experience, strong AWS skills, and a passion for impactful technology solutions. This role includes responsibilities in cloud architecture, CI/CD implementation, and team mentorship. Competitive salary range of $135,000 - $150,000 with comprehensive benefits. #J-18808-Ljbffr

A leading semiconductor design firm is seeking a Senior Manager/Director for Corporate Strategy & Development focused on Physical AI and robotics. The ideal candidate will drive corporate growth strategies and M&A initiatives while collaborating across departments. You will need a BS in Engineering and over 6 years of relevant experience, particularly in M&A execution and robotics. The role promises significant visibility and influence in decision-making, along with a competitive salary range of $144,200 to $267,800 along with additional incentives. #J-18808-Ljbffr

A leading technology company is looking for a Client Partner to join their team in San Francisco. In this role, you will manage partnerships with brands and agencies to expand their digital presence. The ideal candidate should have over 5 years of experience in marketing and understand digital advertising. Strong communication and presentation skills are crucial, as well as the ability to engage with C-Level executives. This position offers a competitive salary and comprehensive benefits. #J-18808-Ljbffr

A leading tech company in California seeks a Sr. Manager of Corporate Strategy to guide its long-term strategic direction. This role involves evaluating business opportunities, coordinating across teams, and collaborating closely with senior executives. Candidates should have a strong background in management consulting or corporate strategy, excellent analytical and communication skills, and an MBA or equivalent. The position offers an annual salary range between $184,000 and $276,000, alongside potential bonuses and benefits. #J-18808-Ljbffr

Company: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Strategic Pursuit Leader to join our Client Growth team. This role will primarily focus on large deals ($50M+). The Pursuit Leader will be responsible for managing and orchestrating end-to-end strategic pursuit cycles. They will architect engagement strategy and will need to clearly understand the value drivers, value proposition, transformation angle, stakeholder map (incl. board relationships), competitive landscape, decision process and timeline, including clarity of the approval path. Based on this they will review the client-facing point of view to identify value‑add propositions and create an actionable Pursuit Strategy/Win Strategy that clearly articulates required business outcomes, what we need to do to win, and continually refresh that as pursuit progresses. They must continually develop and refine the understanding of "who amongst the client executives need to believe what, and what needs to be true for the client to do the deal with NTT DATA". They continually leverage the value proposition to align the stakeholders to the value proposition and shape/create a deal. Lastly, from a key renewals perspective, this function will create a process for high value renewals - encompassing assessment, strategy, and execution - and will work with the Industry Leaders to roll it out. Job Responsibilities Include: Own the creation and execution of strategic pursuit engagement plans, collaborating with team members and across the company to ensure continued alignment and action. Engage early with customer technology and business leaders to build relationships and gather a deep understanding of the customer's current needs and challenges. Manage customer relationship from origination to closure of complex, multi‑tower high value proposals. Create win strategies that address the business goals and technology needs of a customer. Lead the solution design, construction and orchestration across NTT, partners and client organizations. Work collaboratively across multi‑solution and cross‑functional organization with Sales, Client Executives, Consulting Engagement Leads, Solution/Enterprise Architects, and Client Delivery, and Operations teams to ensure that the proposed solution aligns with the customer's business goals and requirements. Communicate effectively with customers, sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the solution vision, scope, and value proposition. Stay abreast of the latest trends, technologies, and best practices in the enterprise architecture domain and leverage them to create innovative and competitive solutions. Able to work in matrixed, fast‑paced environment driving deal strategies with multiple stakeholders and teams. Basic Qualifications: Minimum of 15 years of experience in Information Technology enterprise sales, complex deal pursuit, or consulting sales roles. Minimum of 10 years' experience leading sales/new business deal pursuits and closing complex deal cycles focused on driving value‑add offerings delivering business outcomes. Minimum of 8 years' pursuit experience managing and closing deals that include working with business stakeholders and other partners in a collaborative environment structuring deals involving various technology domains such as cloud, data, security, network/infrastructure, and applications. Bachelor's degree in computer science, engineering, or related field, or equivalent work experience (i.e., 4 additional years of work experience). Must be able to travel at least 50%. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Contact Information For assistance completing the application process or regarding the accessibility of our website, please contact us at ************************************* NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form at ************************************* NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For more information on your EEO rights, please click here. For Pay Transparency information, please click here. Nearest Major Market: Boston Job Segment: Information Technology, IT Architecture, Developer, Consulting, Computer Science, Technology #J-18808-Ljbffr

Company: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Strategic Pursuit Leader to join our Client Growth team. This role will primarily focus on large deals ($50M+). The Pursuit Leader will be responsible for managing and orchestrating end-to-end strategic pursuit cycles. They will architect engagement strategy and will need to clearly understand the value drivers, value proposition, transformation angle, stakeholder map (incl. board relationships), competitive landscape, decision process and timeline, including clarity of the approval path. Based on this they will review the client-facing point of view to identify value-add propositions and create an actionable Pursuit Strategy/Win Strategy) that clearly articulates required business outcomes, what we need to do to win, and continually refresh that as pursuit progresses. Job Responsibilities Include: Own the creation and execution of strategic pursuit engagement plans, collaborating with team members and across the company to ensure continued alignment and action. Engage early with customer technology and business leaders to build relationships and gather a deep understanding of the customer's current needs and challenges. Manage customer relationship from origination to closure of complex, multi-tower high value proposals. Create win strategies that address the business goals and technology needs of a customer. Lead the solution design, construction and orchestration across NTT, partners and client organizations. Work collaboratively across multi-solution and cross-functional organization with Sales, Client Executives, Consulting Engagement Leads, Solution/Enterprise Architects, and Client Delivery, and Operations teams to ensure that the proposed solution aligns with the customer's business goals and requirements. Communicate effectively with customers, sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the solution vision, scope, and value proposition. Stay abreast of the latest trends, technologies, and best practices in the enterprise architecture domain and leverage them to create innovative and competitive solutions. Able to work in matrixed, fast-paced environment driving deal strategies with multiple stakeholders and teams. Basic Qualifications: Minimum of 15 years of experience in Information Technology enterprise sales, complex deal pursuit, or consulting sales roles Minimum of 10 years' experience leading sales/new business deal pursuits and closing complex deal cycles focused on driving value-add offerings delivering business outcomes Minimum of 8 years' pursuit experience managing and closing deals that include working with business stakeholders and other partners in a collaborative environment structuring deals involving various technology domains such as cloud, data, security, network/infrastructure, and applications Bachelor's degree in computer science, engineering, or related field, or equivalent work experience (i.e. 4 additional years of work experience). Must be able to travel at least 50%. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr

A pioneering AI infrastructure company in San Francisco is seeking a Founding Go-To-Market Lead to drive the early go-to-market strategy and customer engagement. You will collaborate closely with the founding team to define product direction, establish partnerships, and create impactful technical content. The ideal candidate has a technical background, GTM experience, and a passion for building relationships with AI startups. This is a unique opportunity to shape the commercial roadmap from day one. #J-18808-Ljbffr

A cybersecurity technology firm located in San Francisco is seeking a Head of FP&A who will partner with executives to lead financial planning and analysis crucial for the firm's growth. Key responsibilities include driving strategic financial processes for IPO readiness, enhancing financial models, and leading a high-performing FP&A team. The ideal candidate will have at least 10 years of experience in finance, specifically in high-growth environments, preferably in SaaS or cybersecurity, and showcase strong executive communication skills. #J-18808-Ljbffr

A leading technology services provider is seeking a Strategic Pursuit Leader to manage end-to-end strategic pursuit cycles for large deals. This remote role requires at least 15 years of enterprise sales experience with a focus on driving value through complex proposals. The ideal candidate will create win strategies and engage with stakeholders effectively, ensuring alignment with customer needs and objectives. #J-18808-Ljbffr

A global technology services leader is seeking a Strategic Pursuit Leader for remote work from the U.S. This role focuses on managing large deal pursuits valued at $50M+, ensuring alignment with business goals, and engaging with customer leaders. The ideal candidate will have extensive experience in technology sales and complex deal management. This position requires significant stakeholder interaction and strategic thinking to drive successful outcomes. #J-18808-Ljbffr

A global financial technology firm is seeking a Head of CDD & KYC for its Chicago office. This leader will guide a team across multiple locations, emphasizing compliance and efficient onboarding processes. Ideal candidates will have significant experience in operations, particularly within financial services. The role involves strategic leadership and stakeholder collaboration to ensure a robust compliance framework. A competitive compensation package, including salary and equity, is offered, highlighting the company's commitment to personal and team growth. #J-18808-Ljbffr

A leading aerospace company seeks a Capture Manager to develop strategies for winning new business in the aerospace sector. This role involves overseeing proposal development, building customer relationships, and leading cross-functional teams. The ideal candidate has over 8 years of experience in aerospace and a strong grasp of government procurement processes. Competitive salary range of $105,000 to $135,000 is offered with extensive benefits. #J-18808-Ljbffr

A leading dermatology company is seeking an Executive Director of Ecommerce & Growth Marketing to lead digital growth initiatives. The ideal candidate will possess a rich experience in growth marketing within the skincare industry, focusing on customer acquisition and retention strategies. This role involves developing comprehensive marketing strategies, managing budgets, and leading a skilled team to achieve ambitious revenue targets. Competitive salary range is $240,000 - $300,000 with an attractive benefits package. #J-18808-Ljbffr

A leading global consulting firm is seeking a Senior Consultant to enhance consumer digital strategies for healthcare clients. This role involves leading workstreams, conducting user research, and producing executive-level deliverables. The ideal candidate will have over 5 years of experience in healthcare or digital consulting, strong analytical and communication skills, and proficiency in UX design. This position is based in California with a competitive salary range of $130,000 to $177,000 and valuable benefits, including health insurance and a 401(k). #J-18808-Ljbffr

Network Team Lead page is loaded## Network Team Leadlocations: Quarry Bay, HKtime type: Full timeposted on: Posted Todayjob requisition id: JR04728As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis' positioning as well as our strategic vision for growth.Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers' vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 7,000 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation.We are the advocates for our customers for some of the world's leading technology companies including Cisco, Microsoft, HPE, Atlassian, CA Technologies, NetApp, Checkpoint, Fortinet, Palo Alto, Zscaler, Oracle, VMware and ServiceNow. The Logicalis Group has annualised revenues of $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4.3 billion.Logicalis -**Title: Network Team Lead**Job summary:**Responsibilities:*** Lead a team of around 5 Network engineers on project implementation* Must have strong technical hands on experience in implementation* Provide technical advisory to the team members* Liaising with external vendor for training and team development align to company's technology focus* Monitor overall project technical progress and health* Tailor processes to meet specific needs of project* Responsible for project development plans* Review project technical plans* Manage the proper assignment of technical resources during different project timelines.* Have vast experience in Security products implementation (Products such as Security Configuration Management, **Network Access Control,** **Firewall, IDS/IPS**, MFA, EDR, VM, **PAM, DNS security**, SIEM and SASE) will be an advantage* Expertise in Dynamic Routing Protocol and advanced network feature such as **BGP, OSPF**, EIGRP, **Vxlan, ACI**, Service (QoS), High Availability (HA) and WAN optimization,* In-depth product knowledge of Cisco Router, Intent-Base Networking and SDN* Documentation for project requirements* Work closely with security presales team to support tender bidding process in providing professional service sizing and crafting the scope of works and deliverables* Oversee the submission of all technical documents* Ability to cope under pressure**Requirements:*** Degree in Computing or Engineering discipline* Well-versed in solution architecture design* Understand the system integration and quality process* Experience in managing a team of security engineers.* Possess resource management skills* Possess good communication skills and able to relate well to others* Strong analytical, problem solving, communication and interpersonal skills* At least 5 years' experience in **network system integrator or distribution environment** is preferred* Working knowledge with MS Visio* Basic knowledge on networking such as TCP/IP, switching and routing* Working knowledge on setting up Windows/Linux servers and VM* Working Knowledge in Coding/scripting (Ansible, Python, YAML etc) (Good to have)* Experience in standard IT/cyber security policies (Good to have)* Basic knowledge in PCI/MAS TRM/IM8 compliance (Good to have) Logicalis is an international solutions provider of digital services currently accelerating the digital transformation of its 10,000 customers around the world.Through a globally connected network of specialist hubs, sector-leading experts (in education, financial services, government, healthcare, manufacturing, professional services, retail and telecommunications) and strategic partnerships (including Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow, and VMware), Logicalis has more than 6,500 employees focused on understanding customer priorities and enhancing their experience.As Architects of ChangeTM, Logicalis' focus is to design, support, and execute customers' digital transformation by bringing together their vision with its technological expertise and industry insights. The company, through its deep knowledge in key IT industry drivers such as Security, Cloud, Data Management and IoT, can address customer priorities such as revenue and business growth, operational efficiency, innovation, risk and compliance, data governance and sustainability. Logicalis Group, with annual revenues of $ 1.5 billion annually, maintains operations in Europe, North America, Latin America, Asia Pacific and Africa and is part of Datatec Group, which is listed on the Johannesburg Stock Exchange (JSE:DTC), with revenues of more than $ 4.1 Billion. #J-18808-Ljbffr

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Strategic Pursuit Leader to join our Client Growth team. This role will primarily focus on large deals ($50M+). This role will work remotely from your home office located within the US with travel required to meet with clients as necessary. The Pursuit Leader will be responsible for managing and orchestrating end-to-end strategic pursuit cycles. They will architect engagement strategy and will need to clearly understand the value drivers, value proposition, transformation angle, stakeholder map (incl. board relationships), competitive landscape, decision process and timeline, including clarity of the approval path. Based on this they will review the client-facing point of view to identify value-add propositions and create an actionable Pursuit Strategy/Win Strategy) that clearly articulates required business outcomes, what we need to do to win, and continually refresh that as pursuit progresses. They must continually develop and refine the understanding of “who amongst the client executives need to believe what, and what needs to be true for the client to do the deal with NTT DATA”. They continually leverage the value proposition to align the stakeholders to the value proposition and shape/create a deal. Lastly, from a key renewals perspective, this function will create a process for high value renewals - encompassing assessment, strategy, and execution, and will work with the Industry Leaders to roll it out. Job Responsibilities Include: Own the creation and execution of strategic pursuit engagement plans, collaborating with team members and across the company to ensure continued alignment and action. Engage early with customer technology and business leaders to build relationships and gather a deep understanding of the customer's current needs and challenges. Manage customer relationship from origination to closure of complex, multi-tower high value proposals. Create win strategies that address the business goals and technology needs of a customer. Lead the solution design, construction and orchestration across NTT, partners and client organizations. Work collaboratively across multi-solution and cross-functional organization with Sales, Client Executives, Consulting Engagement Leads, Solution/Enterprise Architects, and Client Delivery, and Operations teams to ensure that the proposed solution aligns with the customer's business goals and requirements. Communicate effectively with customers, sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the solution vision, scope, and value proposition. Stay abreast of the latest trends, technologies, and best practices in the enterprise architecture domain and leverage them to create innovative and competitive solutions. Able to work in matrixed, fast-paced environment driving deal strategies with multiple stakeholders and teams. Basic Qualifications: Minimum of 15 years of experience in Information Technology enterprise sales, complex deal pursuit, or consulting sales roles Minimum of 10 years' experience leading sales/new business deal pursuits and closing complex deal cycles focused on driving value-add offerings delivering business outcomes Minimum of 8 years' pursuit experience managing and closing deals that include working with business stakeholders and other partners in a collaborative environment structuring deals involving various technology domains such as cloud, data, security, network/infrastructure, and applications Bachelor's degree in computer science, engineering, or related field, or equivalent work experience (i.e. 4 additional years of work experience). Must be able to travel at least 50%. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make ******************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #INDSALES #USSalesJobs #CGO #J-18808-Ljbffr

Company: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Strategic Pursuit Leader to join our Client Growth team. This role will primarily focus on large deals ($50M+). This role will work remotely from your home office located within the US with travel required to meet with clients as necessary. The Pursuit Leader will be responsible for managing and orchestrating end-to-end strategic pursuit cycles. They will architect engagement strategy and will need to clearly understand the value drivers, value proposition, transformation angle, stakeholder map (incl. board relationships), competitive landscape, decision process and timeline, including clarity of the approval path. Based on this they will review the client-facing point of view to identify value-add propositions and create an actionable Pursuit Strategy/Win Strategy) that clearly articulates required business outcomes, what we need to do to win, and continually refresh that as pursuit progresses. Job Responsibilities Include: Own the creation and execution of strategic pursuit engagement plans, collaborating with team members and across the company to ensure continued alignment and action. Engage early with customer technology and business leaders to build relationships and gather a deep understanding of the customer's current needs and challenges. Manage customer relationship from origination to closure of complex, multi-tower high value proposals. Create win strategies that address the business goals and technology needs of a customer. Lead the solution design, construction and orchestration across NTT, partners and client organizations. Work collaboratively across multi-solution and cross-functional organization with Sales, Client Executives, Consulting Engagement Leads, Solution/Enterprise Architects, and Client Delivery, and Operations teams to ensure that the proposed solution aligns with the customer's business goals and requirements. Communicate effectively with customers, sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the solution vision, scope, and value proposition. Stay abreast of the latest trends, technologies, and best practices in the enterprise architecture domain and leverage them to create innovative and competitive solutions. Able to work in matrixed, fast-paced environment driving deal strategies with multiple stakeholders and teams. Basic Qualifications: Minimum of 15 years of experience in Information Technology enterprise sales, complex deal pursuit, or consulting sales roles Minimum of 10 years' experience leading sales/new business deal pursuits and closing complex deal cycles focused on driving value-add offerings delivering business outcomes Minimum of 8 years' pursuit experience managing and closing deals that include working with business stakeholders and other partners in a collaborative environment structuring deals involving various technology domains such as cloud, data, security, network/infrastructure, and applications Bachelor's degree in computer science, engineering, or related field, or equivalent work experience (i.e. 4 additional years of work experience). Must be able to travel at least 50%. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr

Job Details Salary Range: $60,000.00 - $67,000.00 Salary Contact Center Team Lead Department: Customer Care Reports To: Customer Care Manager The TGI Story A second-generation family-owned business for over 62 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today's complex business issues. TGI offers unparalleled, innovative technology from a variety of industry-leading partners. TGI's Mission Statement: Office automation empowers your business. By improving bottom-line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position. Website: ********************** Summary The Contact Center Team Lead supports the Customer Care Manager in overseeing daily contact center operations while providing frontline leadership to agents. This role plays a key part in quality assurance, coaching, training, and operational support, with preferred experience handling supply orders and service calls. The Team Lead acts as a bridge between agents and management, ensuring consistent service delivery, adherence to standards, and continuous performance improvement. Responsibilities Support Manager with daily operations, staffing coverage, and escalations Provide real-time agent support and lead by example Conduct QA reviews (calls, emails, tickets) and deliver feedback Coach agents to improve KPIs (CSAT, SLA, AHT, Quality) Support onboarding and ongoing training initiatives Assist with supply ordering and service call workflows Troubleshoot supply/service issues and ensure proper documentation Identify trends and recommend process improvements Required Qualifications 3+ years contact center/customer service experience Prior Team Lead, Senior Agent, QA, or (onsite & Virtual) Training experience knowledge of contact center metrics Excellent communication and organizational skills Preferred Qualifications Experience with supplies and service calls CRM/contact center platform experience e.g. Five9 or similar software High-volume, Fast paced, SLA-driven environment College degree Skills Leadership Manager support Quality focus Coaching Problem solving Customer-Centric Job Type Full-time Pay $60,000 - $67,000 Benefits Dental Insurance, Health Insurance, Vision Insurance, PTO, and 401(k) Schedule Monday to Friday Work Location In-person: Brooklyn, NY (120 3rd St, Brooklyn, NY 11231 (free limited employee parking)) EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr