Customer Service Representative jobs at Metal Sales - 428 jobs
Customer Service Rep
Metal Sales Manufacturing Corporation 4.2
Customer service representative job at Metal Sales
Metal Sales is the nation's largest manufacturer of metal roofing and building systems with 21 locations across America. Our New Albany, IN branch has an opening on our CustomerService team, and we are searching for a customer focused office professional that enjoys being a key part of a small but dynamic team.
In this role, you are the liaison to our customers and responsible for delivering a world-class experience. While this is a multifaceted position, the overall broad objective is to provide assistance and support to Metal Sales internal and external customers resulting in complete customer satisfaction and increased sales.
This is a permanent full-time position with a comprehensive benefits package.
Let us tell you about the responsibilities and expectations of this role to ensure we are the right fit for each other.
You'll be responsible for (but not limited to):
Partnering with our customers and coordinating all requests for information, promotional material, or products.
Accurately and promptly entering orders so our production team can create a quality product matching the customer's specifications.
Handling all aspects of customer care such as problem resolution, relationship management, and proper invoicing.
Being a partner to our sales team in the field.
The most qualified candidates will have:
One-year experience in a customer-centric role within an office setting
Phenomenal administrative skills while multi-tasking and delivering a world-class customerservice experience
Professional communication skills and problem-solving abilities
Advanced computer skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint) and other applications
Experience working in the construction or manufacturing industry, ideally with metal roofing and/or siding
High school diploma or GED
What we can offer you:
Challenging work environment with a stable privately owned company
Career growth opportunities
Competitive base pay with quarterly incentive potential
Comprehensive benefits package including:
Medical, Dental, and Vision coverage (eligible after 30 days)
Paid time off (eligible immediately)
401K (eligible immediately) with company match (eligible after 1 year of service)
Paid holidays (eligible immediately)
Wellness Program
And more!!!
We appreciate you reviewing our opportunity and look forward to receiving your resume!
Metal Sales Manufacturing Corporation is committed to a diverse, equitable, and inclusive environment. We are an Equal Opportunity Employer that provides opportunities for all.
We stand behind everyone and encourage team members to bring their full and authentic self to work. We celebrate all the things that make each of us who we are; and while we have 21 locations in 17 states, we are all on the same team.
$36k-42k yearly est. Auto-Apply 60d+ ago
Looking for a job?
Let Zippia find it for you.
Customer Service Coordinator
Simplex Group 3.3
Rancho Cucamonga, CA jobs
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
We are looking for a high-energy, customer focused New Driver Onboarding Representative to join our team. The representative will be the first point of contact for visitors at our Headquarters, giving exceptional customerservice to our visitors. In this role, the New Driver Onboarding Representative will play an essential role in prescreening drivers for our customers in accordance with the regulatory guidelines of the FMCSA. Given the fast growth within this department, we have no doubt this role will serve as a stepping stone for a long-term career at the Simplex Group.
Responsibilities:
Greet and welcome visitors in a courteous and friendly manner providing information to visitors about the company and its services
Coordinate between the visitor and our internal departments to ensure smooth operations and excellence in customer experience
Respond promptly to customer inquiries in a professional and courteous manner
Resolve customer concerns, issues, and complaints effectively and efficiently
Identify and recommend process improvements to enhance customer satisfaction
Maintain a positive and empathetic attitude towards customers at all times
Gather driver information to complete the prescreening for drivers according to FMCSA regulations, including conducting drug/alcohol screenings
Review of driver documentation required for proper onboarding
Enter and verify client information in systems to ensure records are kept up-to-date
Assist with miscellaneous clerical duties, such as photocopying, scanning, filing, and following up with customers
Manage and maintain a clean and organized reception area welcoming to visitors
Ensure security protocols are followed for visitor access
Assist with other tasks as needed by the company
Experience Requirements:
High school diploma or equivalent relevant experience.
Customerservice experience, preferably in the transportation industry.
Bilingual conversational in Punjabi is required/preferred.
Skills Needed:
Customer-centric mentality.
Data entry and documentation skills.
Strong attention to detail.
Bilingual in English and Punjabi.
Familiarity with Microsoft Office (Excel, Word).
Job Duties:
Greet and assist visitors.
Coordinate with internal departments.
Respond to inquiries and resolve concerns.
Identifying Process Improvements
Prescreen drivers per FMCSA guidelines, including Drug and alcohol screenings
Data Entry and Record Keeping
Miscellaneous Clerical Duties
Review driver documentation.
Maintain a welcoming reception area.
Follow security protocols.
Supporting additional company needs
Great Fit if...
Able to work on an On-Site position
Excellent verbal and written communication skills
Exceptional interpersonal and customerservice skills
Outstanding organizational skills and attention to detail
Strong analytical, logical thinking, and problem-solving skills
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and to delegate them when appropriate
Characteristics of a Simplificator:
Optimistic Attitude
Problem Solver
Passionate
Eager to learn
Team Player
Adaptable
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
$34k-44k yearly est. 2d ago
Customer Service Representative
Atkore 4.3
Tampa, FL jobs
Who we are:
Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.
With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.
Who we are looking for:
Atkore is currently searching for a CustomerServiceRepresentative. Reporting to the CustomerService Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customerservice environment.
This is an on-site position that will be located in Dallas-TX, Eugene-OR, Louisville -KY, or Tampa-FL.
What you'll do:
Processing orders, quotes, credits, returns applications and other requests
Communicating directly with customers or sales representatives either by telephone, electronically, or face to face
Obtaining and evaluate all relevant information to handle inquiries and complaints promptly
Answering basic technical inquiries
Directing advanced technical requests and other unresolved issues to the appropriate resource
Managing customer accounts
Promptly responding and assisting customers with damaged shipments and/or mis-shipments
Keeping good records of customer interactions and transactions
Communicating and coordinating with internal departments and outside vendors
Monitoring product stocking levels and inventory turns
Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customerservice and machine utilization
Performing other related duties as assigned
What you'll bring:
High School diploma or equivalent
Minimum two years business experience in a manufacturing or electrical customerservice environment preferred
Computer literacy and experience with Windows, Excel, Word, and Outlook
Ability to manage a variety of concurrent tasks in a fast-paced work environment
Time management, planning, and organizational skills
Effective decision making and problem solving abilities
Excellent interpersonal and communications skills
Strong initiative and adaptable to change
Must be able to thrive in a team environment
All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability.
Within 3 months you'll:
Complete Atkore's onboarding and immersion program.
Gain an understanding of how your role ties into Atkore's mission and strategic plan.
Perform basic order inquiry, entry, and order follow-up activities.
Within 6 months you'll:
Handle an assigned territory independently from PO receipt to invoicing.
Work towards meeting or exceeding the departments daily KPI metrics.
Audit shipments for on time delivery and reconcile inventory and pricing discrepancies.
Atkore is a six-time Great Place to Work certified company and a four-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.
Join our team and align yourself with an industry leader!
As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives.
Benefits available include:
Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Paid Time Off
Paid holidays
Any leave required under federal, state, or local law
Benefits are subject to vesting and eligibility requirements.
Applications are being accepted on an ongoing basis.
$40.6k-55.9k yearly 7d ago
Customer Service Rep
Belfor Property Restoration-Belfor USA Group, Inc. 4.3
Tampa, FL jobs
A customerservicerepresentative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Qualified candidates will be genuinely excite CustomerService, Operations, Service, Retail, Customer
$21k-30k yearly est. 2d ago
Customer Service Rep
Binswanger Enterprises 4.2
Kansas City, MO jobs
Want a career where you are empowered to make a difference? Want to grow and develop on the job? If so, Binswanger Glass is the place for you! Binswanger Glass has the track record of being an organization where careers are made. Many of our current employees have grown through the ranks and have great careers at Binswanger Glass.
The CustomerServiceRepresentative serves as the positive bridge between customers and operations. As such, the CSR must be customerservice oriented with a desire to both serve the customer and secure and maintain business for the Company while ensuring that all customer related information is up-to-date and accurate.
Positively support the Company's business and its tactical and day-to-day sales process.
Utilize active selling techniques with telephone, fax and telecommunications with customers by attempting to address each customer inquiry in a timely and practical manner.
Effectively quote customer pricing within established guidelines and strive to secure as many orders as possible based upon accurate quotes within Company guidelines.
Ensure credit policies are followed and all COD sales are collected at time of sale.
Generate sales data and reports as required.
Respond to customer and supplier requests for information and utilize problem-solving techniques to resolve issues or concerns while maintaining positive relationships.
Be very familiar with all products sold. Recommend additional items for sale while working with customers i.e. glass cleaner, shower doors, mirrors.
Understand and use product codes in accordance with established policies.
Ensure pricing is accurate on all sales based on product specifications.
Correct invoice and work preparation for different types of sales.
Follow established policies and procedures for daily administrative duties.
Assist with purchasing and inventory.
Responsible for filing all necessary paperwork.
Balance cash drawer and make deposits daily.
Perform accounts receivable duties including collection of past due accounts.
Match statements to invoices.
Update National Accounts work.
Forward necessary paperwork to division/corporate office on a timely basis.
Keep all assigned equipment in good repair and working order.
Perform other duties as assigned.
$27k-34k yearly est. 7d ago
Client Care Representative
Benjamin Franklin Plumbing Ocean City 4.0
Philadelphia, PA jobs
Plumbing Careers at Benjamin Franklin Plumbing
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.
JOB SUMMARY
This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager.
JOB DUTIES
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not
Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window
Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls
MINIMUM REQUIREMENTS
High school diploma or equivalent required
Above-average verbal and telephone communication skills are essential
Must have good computer software skills
Prior customerservice experience preferred
$26k-36k yearly est. 7d ago
Inside Sales Representative
Fenceworks 4.1
Santa Paula, CA jobs
Fenceworks is California's Premier Fence Builder with 16+ locations and business units. We employ quality installation teams, sales force and management, which allow us to offer service and quality second to none in the fence industry. At Fenceworks, we pride ourselves on being professional and utilizing the highest quality fence products. We have exemplified a “take care of the customer” philosophy that has made us the top fence contractor in California
Fenceworks is currently seeking an inside sales representative with at least three years of sales experience. The sales rep is responsible for identifying and developing home builders and General Contractor relationships and expanding our presence in the market. While not required, our ideal candidate will have fencing or construction sales experience and estimating knowledge and/or experience.
Responsibilities
· Foster relationships with current home builders and General Contractor customers and new prospects.
· Generate prospects through Bid websites (e.g., Building Connected, Bid Mail).
· Obtain all required bid documents; including but not limited to site plans, fence specifications, and field measurements.
· Provide pricing based on specification and review with Sales Manager.
· Present proposal and follow up on bid within a timely manner to address or answer questions or comments.
· Maintain communication with superintendents and purchasing throughout job.
· Participate in sales meetings, training, trade shows, or other off-site functions as required
Qualifications:
· At least 2 years of Sales experience
· Ideal familiarity and experience in construction-related roles or the fencing industry.
· Must be able to prospect effectively and close sales
· Basic Microsoft Office skills
· Experience with CRM is a plus
· Familiarity with Building Connected and Bid Mail is a plus
· Excellent interpersonal and communication skills
· Pass a pre-employment physical and drug screen
· Pass E-Verify
Compensation: Total compensation is already composed of base pay + commission structure.
Job Type: Full-time
Benefits:
401(k)
Cell phone reimbursement
Dental insurance
Employee assistance program
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Travel reimbursement
Vision insurance
$48k-89k yearly est. 21h ago
Inside Sales Representative
Fenceworks 4.1
Riverside, CA jobs
Fencecorp, Inc. is a leader in providing high-quality fencing solutions for commercial and light industrial projects. We pride ourselves on our commitment to excellence and our ability to meet the unique needs of our clients, especially within the public works sector.
We are seeking an experienced and dedicated Inside Sales Representative to join our team. This role will focus on working directly with public works General Contractors on commercial and light industrial projects. The ideal candidate will have a strong background in the fencing industry for public works projects, though candidates with experience in other sectors within the commercial/light-industrial construction industry will also be considered.
Key Responsibilities:
- Establish and maintain relationships with public works General Contractors.
- Read and interpret project plans and bid documents.
- Use Bluebeam software to analyze and break down project plans.
- Communicate effectively with vendors and prime contractors.
- Participate in job walks and site visits as required.
- Prepare and present detailed proposals and quotations for projects.
- Negotiate contracts and close sales to meet or exceed sales targets.
- Provide excellent customerservice and support throughout the project lifecycle.
Qualifications:
- Minimum of 5-6 years of experience in the fencing industry for public works projects or in the commercial/light-industrial construction industry.
- Proficiency in reading and interpreting construction plans and bid documents.
- Experience using Bluebeam and Procore software.
- Strong communication and negotiation skills.
- Ability to work independently and manage multiple projects simultaneously.
- Comfortable with job walks and site visits.
- Excellent organizational and time-management skills.
Preferred Qualifications:
- Established network within the public works and commercial construction sectors.
- Previous experience working with public works General Contractors.
- Strong problem-solving skills and attention to detail.
Benefits:
401(k)
Cell phone reimbursement
Dental insurance
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Travel reimbursement
Vision insurance
$48k-88k yearly est. 21h ago
Inside Sales Representative
Lane Enterprises Inc. 3.9
New Paris, PA jobs
Lane Enterprises is excited to welcome an Inside Sales Rep to their team! From generous benefits, including bonus opportunities and an Employee Stock Ownership Plan (ESOP), to great employee retention, this is a fantastic opportunity to join a thriving organization!
Benefits: Lane offers a generous benefits package including Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Pension plan, Flexible Spending, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity, and a generous bonus incentive plan.
Job Overview:
The Inside Sales Representative is the single point of contact for all project quotations and works directly with sales representatives and external customers. They work with Lane Sales Representatives to prepare new project quotations, prepare quotation revisions, assist in the pricing approval process, enter new planning projects, perform contact management/maintenance, and distribute submittal packages/product information upon request. The Inside Sales Representative is also responsible for communicating with other Departments as needed, providing various reporting as needed, and performing other administrative duties as assigned or needed.
Essential Responsibilities:
Works directly with customers and in conjunction with Sales Representatives to build and maintain good customer relationships leading to profitable orders for Lane's products.
Provides sales assistance qualifying customer calls, obtaining appropriate and complete project information, reviewing project plans, and producing material take offs. As necessary, contact general contractors to obtain bidders list and bid results.
Develop quotes, review orders for clarity and accuracy, prepare submittals, estimate delivery dates.
As directed, and within guidelines, handle maintenance bids, dealer relations, accessory products (e.g., fabric, gabions, gates, trash racks, etc.).
Use information system to check availability; have working knowledge of production, scheduling and shipping practices and procedures.
As necessary, coordinate inter-company orders.
Maintain thorough knowledge of Lane's products, product information, specifications and pricing guidelines.
Handle all contacts in a professional manner. Maintain and promote harmonious working relationships among office, plant and sales personnel.
Perform work in a professional, timely and accurate manner.
Develop customer base through cold calling, lead follow-ups, local sales calls, mailing and other market development techniques.
Develop an understanding of the individual territory dynamics (i.e., customer relationships, pricing, competition, etc.)
Requirements
High school diploma or equivalent. Bachelor's degree preferred. Minimum 2 years' administrative experience in a Sales support role preferred.
Experience with Drainage Systems a plus.
Experience with a Customer Relationship Management (CRM) Systems a plus.
Demonstrated aptitude for problem-solving; ability to determine solutions for customers.
Results oriented and able to work both independently and within a team environment.
Excellent verbal and written communication.
Proficiency in using Microsoft Office Suite applications.
Must be able to interact with multiple departments inside and outside the organization (i.e., Sales Representatives, Engineers, Distributors, Contractors, etc.).
Ability to work efficiently and accurately in a fast-paced environment.
Physical Requirements
Work is performed in a standard office environment.
Ability to sit at a desk for 8 hours a day.
The employee will be interacting with co-workers and other departments on a daily basis and must maintain a professional appearance.
Employee will be communicating with people all day so they must have clear and professional verbal and written communication skills.
Lane Enterprises is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Compensation details: 23-25 Hourly Wage
PIa9ef81d93d02-37***********4
$41k-65k yearly est. 3d ago
Vendor Relations Specialist
H&K Group, Inc. 4.2
Skippack, PA jobs
The H&K Group, Inc. is looking for a Vendor Relations Specialist to support the accounting team, contribute to the efficiency and success of vendor relations, processes, and procedures, and carry out day-to-day vendor accounting/accounts payable operations. The ideal candidate is organized, detail oriented, and dependable.
Why work for H&K Group, Inc.?
Competitive salary commensurate with experience
100% Company-paid Health Benefits
401(k) Savings and Investment Plan
Tuition reimbursement programs available to qualifying employees for approved programs
Additional training programs including on the job, online through H&K Academy, manufacturer offered training, and more
Responsibilities
Essential Duties and Responsibilities
Performs all work according to OSHA/MSHA and H&K Safety policies
Develop, manage, and maintain relationships with internal team members and vendors
Cooperate with vendors and sales team to ensure on-time execution of daily operations and projects
Coordinate vendor contracts and new vendor set-up documentation
Update and maintain vendor information
Prepare and produce reports tracking vendor spend, payment, and other relevant information
Audits invoices against purchase orders
Posts invoices into accounting system for payment
Balances monthly statements
Assists in monthly and annual closing
Provides daily payment information and totals
Communicates with vendors as needed
Assists with related special projects, as required
Other duties as assigned
Qualifications
Required Skills, Education, and Experience
High school diploma or equivalent (such as the GED) from an accredited educational institution OR three months related training and/or experience
Equivalent combinations of education and experience may be considered
Experience using various spreadsheet, word processing, and specialized accounting software
Excellent written and verbal communication skills
Able to manage multiple priorities in a fast-paced environment
Accuracy with required recordkeeping
Strong skills in data analysis, decision-making, and ethical judgement
Preferred Skills, Education, and Experience
Associate degree in accounting, business administration, or related field
Negotiating and networking experience
Experience with accounts payable in heavy civil construction, road construction, or other heavy industry
Physical Demands
Regularly required to
Use hands to finger, handle, or feal
Reach with hands and arms
Talk or hear
Frequently required to sit
Occasionally required to
Stand, walk, stoop, kneel, crouch, or crawl
Lift and/or move up to 15 pounds
Specific vision abilities required
Close vision
Ability to adjust focus
Work Environment
Noise level is usually quiet
The H&K Group, Inc. provides complete heavy civil contracting and construction materials solutions with safety, speed, quality, efficiency, and value. Beginning as a small family business a half century ago, we are now a dynamic group of vertically integrated companies that has been growing and prospering for 50 years.
Thank you for your interest in employment with H&K Group, Inc. At H&K, we invest in our people, providing the essential training, instruction, and supervisory support that they need to develop and grow within our company. We acknowledge that H&K's strength and success is directly related to our employees and the talents, dedication, and job performance they exemplify. We seek dynamic, motivated people who are driven to make a difference.
H&K does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, disability, veterans' status, or any other characteristic protected by law. We are always looking for the best, most qualified people to join our team.
Pre-employment drug testing (EOE)
100% Company-Paid Health Benefits!
We can recommend jobs specifically for you! Click here to get started.
$33k-48k yearly est. Auto-Apply 6d ago
Customer Service Representative
Flame 3.8
Warren, MI jobs
Looking for a customerservice-oriented CustomerServiceRepresentative (CSR) to join our team. The ideal candidate will possess excellent customerservice skills which include excellent communication, both verbal and written, and problem-solving skills. We are looking for a friendly, outgoing individual who enjoys working in a team environment. The ideal candidate must have a minimum of one year of call center experience and be comfortable working in a fast-paced environment.
QUALIFICATIONS:
*High School diploma or equivalent required; some college preferred
*Strong data entry skills with attention to detail and accuracy with a t least 1 year call center experience
*Must be able to pass a criminal background check and drug screening
*Excellent phone etiquette and ability to communicate clearly and effectively
*Proficient computer skills and ability to learn multiple new software
*Ability to work in a fast-paced environment and handle high call volumes
*Strong problem-solving skills and ability to build rapport with customers
*Ability to stay calm and maintain a positive attitude even in challenging situations
*30 WPM+ typing
RESPONSIBILITIES:
*Take calls and respond to customer inquiries in a a professional and timely manner
*Able to communicate clearly with customers and employees in a professional manner both verbally and in writing
*Provide accurate information about products, services and company policies
*Ability to sit for long periods of time
*Handle customer complaints when possible and resolve issues to ensure customer satisfaction
*Perform data entry tasks to update customer records and maintain accurate documentation
*Always keep the customer information confidential
*Adhere to the attendance police of the Call Center
*Other duties as assigned
SCHEDULE:
*Monday through Friday
*Saturdays as needed
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$28k-35k yearly est. Auto-Apply 60d+ ago
Call Center Representative
West Shore Home 4.4
Harrisburg, PA jobs
Inside Sales Representative Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team.
Key Role Accountabilities:
Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation!
Make outbound calls to customers interested in the products West Shore Home has to offer!
Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling!
Meet and exceed daily and monthly targets.
Attend daily meetings with your team and department leadership to discuss metrics and priorities.
Maintain accurate records of all customer interactions in Salesforce.
Must-Have Requirements:
Excellent Communication Skills: Clear, friendly, and persuasive.
Sales-Driven Mindset: You're motivated by goals and take pride in reaching them.
Ability to Handle Rejection Positively: You see “no” as an opportunity to improve.
Previous Call Center or Sales Experience: Preferred but not required.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:
The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************
#LI-NM1
#corpisshp
$17.8-19.8 hourly 16d ago
Call Center Representative
West Shore Home 4.4
Mechanicsburg, PA jobs
Inside Sales Representative Location: Mechanicsburg, PA (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team.
Key Role Accountabilities:
Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation!
Make outbound calls to customers interested in the products West Shore Home has to offer!
Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling!
Meet and exceed daily and monthly targets.
Attend daily meetings with your team and department leadership to discuss metrics and priorities.
Maintain accurate records of all customer interactions in Salesforce.
Must-Have Requirements:
Excellent Communication Skills: Clear, friendly, and persuasive.
Sales-Driven Mindset: You're motivated by goals and take pride in reaching them.
Ability to Handle Rejection Positively: You see “no” as an opportunity to improve.
Previous Call Center or Sales Experience: Preferred but not required.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:
The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************
#corpisshp
#LI-NM1
$17.8-19.8 hourly 16d ago
Call Center Representative - Hourly Base + Incentive!
Granite Transformations 3.8
Florida jobs
Granite Transformations & Bath Planet of Jacksonville
is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed.
This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked.
Compensation is hourly plus incentive based on volume of set appointments.
Qualifications:
- Positive attitude and customerservice mindset
- Self motivated, driven individual
- Professional, energetic and a strong brand ambassador for the company
- Maintaining flexibility and adaptability in an ever-changing work environment
- Critical thinker with the ability to effectively develop solutions
- Team player
- Basic computer proficiency, including Microsoft tools
- Must be available to work Saturday rotation
- Organized and detail oriented
Related keywords: sales, inside sales, inside sales representative, call center representative
$23k-30k yearly est. Auto-Apply 60d+ ago
Call Center Representative
Four Seasons Home Products 4.2
Missouri jobs
Job Description:Do you like talking to new people? Are you looking for an opportunity to get paid what you are worth and have FUN. Four Seasons Home Products is looking for a Call Center Specialist. Receive inbound leads from our many different sources of marketing, homeowners that are looking for our services and are ready to buy!
Benefits & Compensation
Competitive benefit package including medical, dental, vision, and life insurance
401k retirement plan with company match
Training development program and opportunities for advancement
Paid Time Off
Fun, competitive & team-oriented company culture
Job Responsibilities:
Book inbound/Outbound appointments over the phone from our list of services
Meet or exceed team productivity goals
You MUST be computer literate
CustomerService Oriented
Must agree to and pass a background check
We Provide:
Training. You will receive the training you deserve and we will continue to coach and train you to ensure you continue to succeed, learn and grow with us!
A goal oriented fun environment that will motivate you to succeed!
Qualified Inbound Leads
Job Type: Full-time
YOUR FUTURE Career Starts Here
The Four Seasons brand is a household name in the home improvement industry offering a large product portfolio that helps customers make the most of their home. As one of the largest privately-held remodeling groups in North America, Four Seasons has their sights set on continuing to build a trusted and dependable brand through organic growth and strategic acquisition.
Four Seasons serves a network of over 3,000 dealers and contractors supported strategically by numerous manufacturing and service center facilities. Our geographical coverage is complemented with a commitment to business support including research and development, brand investment, “best in class” tools, customerservice, strategic partners and comprehensive training classes.
$25k-33k yearly est. Auto-Apply 60d+ ago
Call Center Representative
Ambassador Home Improvements 3.5
Mechanicsburg, PA jobs
The responsibility of the Call Center Agent is to contact potential prospects concerning our products via the telephone in a professional and ethical manner. The presentation that is provided will be followed and every attempt will be made to determine the prospect's need for our product, build interest through benefits of our products and set an opportunity for our in-home product specialists to give the prospect a no obligation presentation of our product.
Main Duties & Responsibilities
Contact potential customers concerning products via telephone.
Generate and build interest by communicating the benefits of our products.
Schedule in-home, no obligation consultations and quotes.
SKILLS/KNOWLEDGE:
FULL TIME: Must be available to work nights and weekends. Shifts are 9:00 a.m. - 5:00 p.m. or 12:00 p.m. - 8:00 p.m. Monday thru Friday and Saturdays from 9:00 a.m. - 1:00 p.m
Very good communication skills of listening and speaking
Initiative; ability to work independently.
Strong sales skills
Memorize all pertinent scripts and rebuttals
Memorize the 10 Requirements of an Appointment
Minimum Education and Experience:
High School Diploma or GED
At least 1 years of sales or call center experience preferred
Work Location:
One location
Work Remotely
No
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.
$25k-33k yearly est. 12d ago
Call Center Representative
Ambassador Home Improvements Inc. 3.5
Mechanicsburg, PA jobs
Job DescriptionDescription:
The responsibility of the Call Center Agent is to contact potential prospects concerning our products via the telephone in a professional and ethical manner. The presentation that is provided will be followed and every attempt will be made to determine the prospect's need for our product, build interest through benefits of our products and set an opportunity for our in-home product specialists to give the prospect a no obligation presentation of our product.
Main Duties & Responsibilities
Contact potential customers concerning products via telephone.
Generate and build interest by communicating the benefits of our products.
Schedule in-home, no obligation consultations and quotes.
SKILLS/KNOWLEDGE:
FULL TIME: Must be available to work nights and weekends. Shifts are 9:00 a.m. - 5:00 p.m. or 12:00 p.m. - 8:00 p.m. Monday thru Friday and Saturdays from 9:00 a.m. - 1:00 p.m
Very good communication skills of listening and speaking
Initiative; ability to work independently.
Strong sales skills
Memorize all pertinent scripts and rebuttals
Memorize the 10 Requirements of an Appointment
Minimum Education and Experience:
High School Diploma or GED
At least 1 years of sales or call center experience preferred
Work Location:
One location
Work Remotely
No
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.
Requirements:
$25k-33k yearly est. 10d ago
Call Center Representative - Hourly Base + Incentive!
Granite Transformations 3.8
Orange Park, FL jobs
Job Description
Granite Transformations & Bath Planet of Jacksonville
is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed.
This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked.
Compensation is hourly plus incentive based on volume of set appointments.
Qualifications:
- Positive attitude and customerservice mindset
- Self motivated, driven individual
- Professional, energetic and a strong brand ambassador for the company
- Maintaining flexibility and adaptability in an ever-changing work environment
- Critical thinker with the ability to effectively develop solutions
- Team player
- Basic computer proficiency, including Microsoft tools
- Must be available to work Saturday rotation
- Organized and detail oriented
Related keywords: sales, inside sales, inside sales representative, call center representative
Powered by JazzHR
33TJQYZ8uT
$23k-30k yearly est. 11d ago
Phone Sales Representative
Weed Man Muskegon 3.9
Montague, MI jobs
Weed Man Muskegon
Weed Man Muskegon, based in Montague, MI, is a branch of North America's largest franchised lawn care company. As a continuously growing franchise, we are dedicated to providing reliable, high-quality services throughout our area. Our team takes pride in creating healthy, beautiful outdoor spaces while delivering a positive experience for every customer we serve. As we continue to be America's preferred choice in lawn care, we value strong communication, dependability, and a commitment to doing the job right the first time. When you join our team, you're not just starting a job - you're becoming part of a welcoming, supportive, and motivated crew.
About this role:
As a Phone Sales Representative, you will serve as the first point of contact for customers, handling both inbound and outbound sales calls related to our lawn services. Throughout the season you will educate homeowners on our programs and additional seasonal treatments, recommending solutions tailored to their needs! Success in this position requires confidently closing sales over the phone, identifying upsell opportunities, and providing clear, knowledgeable explanations of pricing and service details. You will maintain customer information while collaborating with internal teams to ensure a seamless customer experience. If you are a professional, personable, self-motivated, isn't scared of rejection and goal driven - this may be your calling!
Responsibilities:
Follow company compliance standards, quotas, and guidelines
Professionally handle inbound & outbound calls with current and prospective customers
Educate customers on the services of Weed Man
Recommend services based on customer needs
Close sales over the phone & overcome objections
Upsell & cross-sell additional services when appropriate
Clear, informative explanations regarding pricing, promotions, contracts, & billing
Maintain a high level of professionalism & customer satisfaction
Qualifications/Requirements:
High school diploma (or GED)
Valid driver's license (if necessary)
Excellent oral & written communication skills
Advanced customerservice/problem solving skills
Vigorous time management
Ability to work in a team/result-oriented environment
Previous sales or industry experience (highly valued, but not required)
Ability to work independently as part of a team
What We Offer:
Competitive Salary & Bonus Program
Industry & Company Training
Advancement Opportunities
Varying Benefit Packages
$26k-36k yearly est. Auto-Apply 60d+ ago
Phone Sales Representative
Weed Man Muskegon 3.9
Montague, MI jobs
Job Description
Weed Man Muskegon
Weed Man Muskegon, based in Montague, MI, is a branch of North America's largest franchised lawn care company. As a continuously growing franchise, we are dedicated to providing reliable, high-quality services throughout our area. Our team takes pride in creating healthy, beautiful outdoor spaces while delivering a positive experience for every customer we serve. As we continue to be America's preferred choice in lawn care, we value strong communication, dependability, and a commitment to doing the job right the first time. When you join our team, you're not just starting a job - you're becoming part of a welcoming, supportive, and motivated crew.
About this role:
As a Phone Sales Representative, you will serve as the first point of contact for customers, handling both inbound and outbound sales calls related to our lawn services. Throughout the season you will educate homeowners on our programs and additional seasonal treatments, recommending solutions tailored to their needs! Success in this position requires confidently closing sales over the phone, identifying upsell opportunities, and providing clear, knowledgeable explanations of pricing and service details. You will maintain customer information while collaborating with internal teams to ensure a seamless customer experience. If you are a professional, personable, self-motivated, isn't scared of rejection and goal driven - this may be your calling!
Responsibilities:
Follow company compliance standards, quotas, and guidelines
Professionally handle inbound & outbound calls with current and prospective customers
Educate customers on the services of Weed Man
Recommend services based on customer needs
Close sales over the phone & overcome objections
Upsell & cross-sell additional services when appropriate
Clear, informative explanations regarding pricing, promotions, contracts, & billing
Maintain a high level of professionalism & customer satisfaction
Qualifications/Requirements:
High school diploma (or GED)
Valid driver's license (if necessary)
Excellent oral & written communication skills
Advanced customerservice/problem solving skills
Vigorous time management
Ability to work in a team/result-oriented environment
Previous sales or industry experience (highly valued, but not required)
Ability to work independently as part of a team
What We Offer:
Competitive Salary & Bonus Program
Industry & Company Training
Advancement Opportunities
Varying Benefit Packages