Customer Service Representative jobs at Metal Sales

VSM (Vereinigte Schmirgel-und Maschinen-Fabriken) was established in 1864 as a leading manufacturer of coated abrasives for the industrial processing of metal and wood-based materials. Headquartered in Hannover, Germany the company has grown to approximately 8000 employees worldwide, with approximately $150 million in sales. With over 10 international subsidiaries, VSM Abrasives Corporation is responsible for the United States market. VSM Abrasives Corporation, a leading manufacturer of coated abrasives located in O'Fallon, MO has an immediate opportunity in our Customer Service department. Customer Solutions Specialist Essential Duties and Responsibilities: Others may be assigned as needed. Maintain a positive, empathetic, and professional attitude toward customers at all times. Respond promptly to customer inquiries. Retain product knowledge to answer questions quickly. Maintain records of customer interactions, transactions, comments, and complaints. Provide customers and sales team with quotes. Acknowledge and resolve customer complaints promptly; communicate and coordinate with colleagues as necessary to resolve issues and answer product questions. Build sustainable relationships of trust through open and interactive communication. Assist with placement of orders, refunds, or exchanges. Qualifications: Associate's degree in business. Proficient in Microsoft Office Programs. Advance skills in excel. Proven customer support experience or experience as a Customer Service Representative. Manufacturing experience is a plus. Ability to remain calm under pressure or if a customer is upset. Must be able to communicate in a professional manner. Help with expediting sample orders to customers. Ability to manage a high volume of written communication. Ability to multi-task, prioritize and manage time effectively. Strong phone communication skills with active listening. Willingness to learn and support the team. Must be able to do basic math skills. What we can offer you: competitive wages, a great working environment, and full spectrum excellent benefits. Find out why VSM is an employer of choice. Visit our website and apply online at: *********************************** or email your resume to: ******************************* . Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

Fenceworks is California's Premier Fence Builder with 9+ locations and business units. We employ quality installation teams, sales force and management, which allow us to offer service and quality second to none in the fence industry. At Fenceworks, we pride ourselves on being professional and utilizing the highest quality fence products. We have exemplified a “take care of the customer” philosophy that has made us the top fence contractor in California Position Overview: Fenceworks is currently seeking an inside sales representative with at least three years of sales experience. The sales rep is responsible for identifying and developing home builders and General Contractor relationships and expanding our presence in the market. While not required, our ideal candidate will have fencing or construction sales experience and estimating knowledge and/or experience. Responsibilities · Foster relationships with current home builders and General Contractor customers and new prospects. · Generate prospects through Bid websites (e.g., Building Connected, Bid Mail). · Obtain all required bid documents; including but not limited to site plans, fence specifications, and field measurements. · Provide pricing based on specification and review with Sales Manager. · Present proposal and follow up on bid within a timely manner to address or answer questions or comments. · Maintain communication with superintendents and purchasing throughout job. · Participate in sales meetings, training, trade shows, or other off-site functions as required Qualifications: · At least 3 years of Sales experience · Ideal familiarity and experience in construction-related roles or the fencing industry. · Must be able to prospect effectively and close sales · Basic Microsoft Office skills · Experience with CRM is a plus · Familiarity with Building Connected and Bid Mail is a plus · Excellent interpersonal and communication skills · Pass a pre-employment physical and drug screen · Pass E-Verify Compensation: Total compensation is already composed of base pay + commission structure. $100K - $125K.

Fence Specialties LLC is a leading wholesale distributor of high-quality fencing materials, serving contractors and residential customers across the region. With a strong focus on reliability, product expertise, and exceptional service, we've built a reputation as the go-to supplier for fencing professionals. We are seeking a driven and bilingual (English/Spanish) Sales Representative with a hunter mentality and a passion for building relationships. This role is ideal for someone who thrives on generating leads, cold-calling, and developing long-term customer pipelines. If you are a self-starter who enjoys hitting the ground running and closing deals, we want to hear from you. Key Responsibilities: Proactively identify and pursue new sales opportunities through cold-calling, networking, and in-person visits Build and maintain strong relationships with contractors, builders, and residential customers Develop and manage a personal pipeline of leads and prospects Follow up on inbound inquiries and maintain consistent communication with clients Accurately enter and track customer interactions and sales activity using a CRM system Stay informed on product knowledge, pricing, and promotions Collaborate with the inside sales and warehouse teams to ensure timely fulfillment and customer satisfaction Meet and exceed sales targets and performance goals Requirements: Bilingual in English and Spanish (verbal and written) Prior experience in outside or product-based sales (2 years) Comfortable with cold-calling and generating your own leads CRM experience (e.g., Salesforce, HubSpot, or similar) Proficient in Microsoft Office programs (Outlook, Excel, Word) Strong interpersonal and communication skills Valid Driver's License Reliable transportation and willingness to travel on occasion Preferred Qualifications: Experience in the building materials, construction, fencing, or related industries (not required but a plus) Ability to read and interpret product specs or construction documents is helpful

Homewood & Meeks, a Division of US LBM, We're all about teamwork! All positions are hands-on and we band together when necessary. We support each other! We have local and corporate team members to help you along the way and partner on projects as appropriate. We are a relaxed atmosphere. This is not a suit-and-tie environment. We care about our communities. USLBM, our divisions and associates are committed to contributing to the communities where we live and work. We work hard! We are a continuous improvement-driven organization, and we are focused on keeping organized and on task. We're built on safety. We provide a safe and healthy workplace for all our employees. Our employees go home in the same condition they came to work. A Brief Overview The Inside Sales Representative assists with new and existing customer sales and provides product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone. Pay Range: $20.00-$22.00/hr. What you will do Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations. Initiate telephone calls to customers to generate sales. Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly. Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability. Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers. Maintains stock levels on the sales floor and in the stockroom. Researches credits, returns, and late payments as needed. Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing. Handle special orders and advanced pricing; assist with pricing and special price lists. Develop and grow professional relationships with customers. Resolve jobsite issues and customer problems. Required For All Jobs Perform other duties as assigned. Comply with all policies and standards. Adhere to Company's commitment to workplace safety. Participate in and complete assigned trainings. Education Qualifications High School Diploma or GED required. Experience Qualifications 1-3 years of experience in building material industry with basic knowledge of product and application required. 1-3 years of inside sales experience preferred. Skills and Abilities Ability to operate computer, calculator and cash register. Knowledge of building supplies, applications, related equipment, and/or construction industry. Good interpersonal and customer relations skills and excellent oral and written communication skills. Should be familiar with inventory and inventory control. Must be able to walk throughout yards, plants and offices. Homewood & Meeks, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. Why Rosendin? Committed. Innovative. Engaged. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! YOUR NEXT OPPORTUNITY: The Electrical Services Executive is responsible for providing overall management/direction for large recurring and non-recurring work, including service contracts, projects, and work orders. WHAT YOU'LL DO: Provide initial client contact to assess client needs for their facility or service call. Prepare a complete estimate and budget for the service contract, project, or service call with a detailed review of client requirements. Provide guidance and management for the Electrical Services Manager(s). Directly manages a team of Electrical Services Managers to provide oversight for contracts and projects based on the complexity of individual projects and additional support required. Provide technical review for all bid estimates proposed to ensure all requirements are met. Track terms and rates negotiated with clients for facilitating and sustaining service accounts to ensure consistency across client accounts. Executes Business Development with existing clients. Coordination with Rosendin Engineering for bid estimates and active projects. Manage financial aspects of contracts with the Project Assistant or Service Coordinator to protect the company's interest and simultaneously maintain good relationship with the client to ensure profitability of this function. Develop and maintain relationships with large service accounts to expand relationships across multiple locations. Prepare monthly cost reports under the supervision of a Division Manager. Schedule regular visits with sustaining service accounts to assure client satisfaction. Fulfill division objectives, policies, procedures and performance standards within the boundaries of corporate policy. Maintain a complete knowledge of the status of all projects. Instill and promote a "win-win" attitude with the service drivers to ensure successful, profitable work for the company as well as a satisfied customer. Coordinate efforts with Business Development Group. Monitor overall quantity and quality of work performed by service drivers and support personnel. Execute organization's programs, policies, standards, and procedures consistent with corporate. Assume additional responsibilities as required by the division's operating needs or as directed by the Division Manager. The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the positions role within the business unit. WHAT YOU'LL NEED TO BE SUCCESSFUL: Advanced technical and customer services skills. Able to meet deadlines and work within budgets. Extensive knowledge of safety protocols and procedures. Must be able to apply innovative and effective management techniques to maximize employee performance. Must be committed to working in a team atmosphere. Proficient in using a computer and Microsoft Office (Outlook, Word); Accubid, Oracle preferred. Advanced skills in Excel Advanced knowledge of CMMS platforms, such as Maximo, Tririga, Archibus, Maintenance Connection, ChekHub, etc. Ability to prioritize and manage multiple tasks, changing priorities as necessary. Ability to work under time pressure and adapt to changing requirements with a positive attitude. Effective oral and written communication skills as required for the position. Ability to be self-motivated, proactive, and an effective team player as necessary. Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others. WHAT YOU BRING TO US: Minimum 10 years' experience in a project management, service management, or facility management role Minimum 7 years' experience managing an operations team Demonstrated experience in promoting and selling service contracts to serve client needs Can be a combination of education, training and relevant experience TRAVEL: Up to 50% WORKING CONDITIONS: General work environment - sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning Noise level is usually low to medium; it can be loud on the jobsite. We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. Occasional lifting of up to 30 lbs. Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. YOU Matter - Our Benefits ESOP - Employee Stock Ownership 401 K Annual bonus program based upon performance, profitability, and achievement 17 PTO days per year plus 10 paid holidays Medical, Dental, Vision Insurance Term Life, AD&D Insurance, and Voluntary Life Insurance Disability Income Protection Insurance Pre-tax Flexible Spending Plans (Health and Dependent Care) Charitable Giving Match with our Rosendin Foundation Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Essential Duties and Responsibilities Be the first point of contact for customers wanting to cancel services. Engage with customers to identify cancellation reasons and offer tailored solutions. Communicate the value of services to reinforce customer commitment. Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn. Track retention metrics, including save rates and customer feedback. Keep detailed records of all interactions in CRM systems. Collaborate with internal departments to resolve customer issues efficiently. Follow up with customers to ensure satisfaction post-resolution. Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently. Handle all interactions with empathy and professionalism. Meet or exceed monthly retention KPIs, such as customer saves and call quality. Participate in ongoing training to stay updated on company services and policies. Utilize Microsoft Teams, Outlook, and other relevant tools. Perform additional duties as assigned. Customer Engagement Connect with customers proactively through phone and email. Build strong relationships by understanding their needs and preferences. Issue Resolution Address customer inquiries and concerns with professionalism and urgency. Work with internal teams to resolve issues efficiently. Upselling & Cross-Selling Identify opportunities to recommend additional services or products. Educate customers on the benefits of enhanced offerings. Customer Feedback Collect and share customer insights to support service improvements.

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Providing customer services relating to sales, order entry and purchase order collections. Entering and updating customer data in systems. Ensuring that good customer relations are maintained. Verifying customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Developing organization-wide initiatives to proactively inform and educate customers. Developing improvement plans in response to teams' efforts for purchase order collections. Collaborating with other departments to resolve complex issues and ensure customer satisfaction. Qualifications: High school diploma or equivalent. Minimum of 2 or more years of experience of customer service, data entry, account management or relevant experience required. Demonstrated computer skills with proficiency in office software and customer management systems required. Ability to work effectively both independently while maintaining a high attention to detail. Experience with data entry and purchase ordering. ERP experience preferred. Specifically, Oracle, SAP, JDE. Excellent communication skills, both verbal and written. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

Overview Salary: $51,000 - $64,000 Annually Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations to job sites according to customer requests and expectations while using the most efficient and cost-effective processes possible. This position involves computerized dispatching of company trucks and tendering of loads to outside trucking companies. Principal Duties and Responsibilities: Customer Service: •Receives customer order from order taker or telephone call •Effectively communicates with customer for information to determine proper quantity, mix, delivery time and job site location for each order. Also makes note of any special or unusual customer requests •Suggests value-added products to customers to enhance product performance based on the nature of the customer's job •Enters the customer order timely, accurately, and completely into the dispatch system •Advises customer of any potential issues/concerns regarding product order such as load limits, scheduling conflicts, vehicle weight limitations, etc. Dispatching: •Schedules mixer trucks to ensure maximum utilization and efficiency while meeting the needs and expectations of customers •Generates accurate and complete delivery tickets to the plant manager in a timely manner •Communicates with mixer drivers, plant managers, production managers and operations manager on a frequent and regular basis to avoid or address issues, concerns, or problems •Monitors mixer truck status on a constant basis to ensure customer satisfaction and maximum equipment and labor utilization •Works closely with operations to ensure drivers are in compliance with local, state and federal DOT guidelines and regulations •Works closely with remote dispatch offices to move equipment and people to meet customer demands. •Attends sales meetings to get/give information regarding scheduling of plants and equipment to meet customer needs •Adjusts dispatch schedule as needed to reflect current and accurate information •Communicates with plant manager daily to advise of mixer driver start and finish times Global Responsibilities: •Regular attendance and physical presence at the office or jobsite is an essential function of this position, this would not apply if specifically hired to work remotely •This job may require additional duties not listed above and the employee may be asked to perform those duties to meet business needs Qualifications: Education/Specialized Knowledge/Professional Certifications: •High School Diploma or equivalent required •Knowledge of geographic area where dispatching is strongly preferred Experience: •Minimum three years of work experience required with construction or concrete industry experience preferred •Experience working with personal computer Skills/Abilities: •Demonstrated ability to work with basic mathematics to include addition, subtraction, multiplication, and division (including fractions) •Must be able to read, write, speak, and understand English •Ability to read and interpret maps and directions •Effective oral and written communication skills •Ability to handle multiple competing tasks •Ability to work independently and with minimal supervision Working Conditions: •Professional environment within a climate-controlled office environment •Extended eye exposure to CRT screen •Long hours may be required as business deems necessary •Possible early morning start times according to the season or weather demands •Customer contact may result in stressful situations Physical Requirements: •Extensive radio and phone communication •Extended periods of sitting in chair, occasional standing, bending, kneeling, stooping, reaching, grabbing, and pulling •Frequent use of fingers, wrists, and hands to enter data using a keyboard •Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl •Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Benefits Information: At Ozinga, we care about the well-being of our team members both in and out of the workplace. That's why we're proud to offer a comprehensive benefits package designed to support your health, financial security, and overall quality of life. Our benefits include: • Medical, Dental, and Vision Insurance - Protecting your health and providing peace of mind. • Retirement Plan Options - Helping you build a secure future. • Voluntary Benefits - Helping you to cover unexpected expenses. • Work-Life Balance - Supporting flexibility so you can thrive in every area of your life. • Employee Assistance Program - Offering confidential support for personal and professional challenges. • Wellness Program - Promoting a healthy lifestyle through resources and incentives. We believe that when our co-workers feel their best, they can do their best. Join us and experience the difference of working for a company that values you! Ozinga is an Equal Opportunity Employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Processing multiple daily order entry and billing transactions with a high level of accuracy and attention to detail. Resolving issues related to orders, billing, accounts receivable, and returns in a timely and professional manner. Maintaining customer accounts by updating records and ensuring accuracy in all transactions. Communicating directly with the sales force, internal departments, and clients to address and resolve customer concerns. Handling customer inquiries, assessing their needs, and ensuring quality service that meets customer satisfaction standards. Generating reports and maintaining detailed records to track order processing and customer interactions. Supporting the team by collaborating effectively and maintaining a positive, goal-oriented work environment. Working beyond standard hours as needed to support business needs and ensure timely order fulfillment. Qualifications: High school diploma or equivalent required. Associate's degree or equivalent work experience preferred. Must have experience in order processing and a strong understanding of order management workflows. Experience working with an ERP system, preferably Oracle, is helpful. Must be proficient in Microsoft Office, including Excel and Outlook. Must possess a valid driver's license and have a good driving record. Minimum of 2+ years of customer service or account management experience. Demonstrated knowledge of customer service principles, including customer needs assessment, quality service standards, and customer satisfaction evaluation. Strong problem-solving and communication skills, with the ability to address customer concerns effectively. Excellent organizational skills, customer service abilities, and follow-up capabilities. Strong phone communication skills with the ability to remain composed in stressful situations. Proven ability to process orders accurately and generate reports with attention to detail. Must be able and willing to work successfully in a team-oriented environment. Must be dedicated, goal-oriented, and self-directed. Ability to work beyond standard hours as needed to support business demands. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

Home " Houston Call Center Representatives Amazing Exteriors of Houston Call Center Representatives About Us Since 1989, Amazing Exteriors has been an industry leading Texas-based home improvement company. We strive to offer our customers the best products, brands, warranties, value, and workmanship in the industry. We are proud to represent Infinity by Marvin Replacement Windows & Patio Doors along with James Hardie Siding and realize the important role our team members play in the success of our business. We are looking for a few high-quality candidates to join our Houston Inside Sales team. We are an Inbound and Outbound Sales Call Center. We offer a systematic and structured approach, and a high-performance culture that makes our work environment demanding and exceptionally fulfilling. The hourly wage, benefits, and professional rewards are commensurate with your experience and performance. Exceptional performance is rewarded in your paycheck and with career advancement opportunities. The candidates we are looking for to join our team will have a minimum of 6 months of sales/customer service experience along with an outgoing, engaging personality. Key Responsibilities Include: * Adhere to company methodology and scripting without compromise. * Delight customers with a positive attitude and passion for customer service * Meet required metrics for inbound and outbound call volume. * Meet weekly and monthly sales goals and quotas. * Accurately input and access customer information into company database system. * Adhere to attendance and arrival policies. For Immediate interview, email Saakita Allen, or send your resume to her at ***************************. We can't wait to hear from you! Amazing Exteriors offers the best quality replacement windows, siding and entry doors for your Texas, Oklahoma or Idaho home. Amazing Exteriors is a window replacement contractor and siding company that provides exceptional remodeling services for homeowners who want simple, reliable solutions for replacing old windows with low-maintenance, energy-efficient windows and custom windows. We carry a full line of Infinity windows from Marvin and are a premier window replacement contractor. Windows * Marvin Replacement Windows * Guide to Replacing Windows * Round Top Windows * Special Shape Windows * Bay and Bow Windows * Glider Windows * Awning Windows * Casement Windows * Double Hung Windows * Marvin Window Insert * Privacy Policy Siding * Siding * James Hardie Siding * Vinyl Siding

Inside Sales Representative Location: Mechanicsburg, PA (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #corpisshp #LI-NM1

Inside Sales Representative Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #LI-NM1

The Service Account Representative's primary role is to support the sales and administrative needs of maintenance, repair, and replacement sales and deliverables to designated clients. This role will support multiple Account Managers and/or accounts within the Service Department. This position requires a high energy, customer-focused, quality-oriented individual who thrives in a fast-paced, high workload environment. Location: San Jose, CA or Alameda, CA Duties and Responsibilities: * Establish regular communication and strong working relationships with both internal and external customers. * Process estimates, proposals, and approved sales orders related to planned maintenance agreements, repairs, and replacements. This work will be done for both designated "house" accounts as well as named accounts to assist Account Manager workload. * Update CRM/sales tracking systems with proposal submission and status. * Instruct Service Coordinators to place purchase orders and subcontractor agreements. * Process product/equipment submittals when required for customer records/approvals. * Work with the Service Operations team to ensure the timely delivery of client deliverables and subsequent invoicing of completed work. * Assist with the collection of accounts receivable where occasionally needed. Minimum Qualifications: * 5 or more years work experience in inside sales and/or project coordination within a commercial or industrial service provider (HVAC, plumbing, electrical, or other building trade contractor or vendor). * Digitally savvy, including excellent PC application skills and the ability to quickly learn numerous custom software applications related to estimating, proposal writing, mobile workforce management, dispatch/work order management, and sales/CRM management. * Proficient in Microsoft Excel, Word, and Outlook as needed for estimating, proposal writing, and general job duties. * Familiarity with Corrigo a plus. Physical and/or Travel Demands: Position includes sitting and standing, use of telephone, keyboard, and computer monitor. United Mechanical is an Equal Opportunity Employer and embraces diversity in our employee population. We provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Inside Sales Representative Location: Ocala, FL (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $18.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************

Job Description Granite Transformations & Bath Planet of Jacksonville is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed. This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked. Compensation is hourly plus incentive based on volume of set appointments. Qualifications: - Positive attitude and customer service mindset - Self motivated, driven individual - Professional, energetic and a strong brand ambassador for the company - Maintaining flexibility and adaptability in an ever-changing work environment - Critical thinker with the ability to effectively develop solutions - Team player - Basic computer proficiency, including Microsoft tools - Must be available to work Saturday rotation - Organized and detail oriented Related keywords: sales, inside sales, inside sales representative, call center representative Powered by JazzHR 33TJQYZ8uT

Why you will love Sierra Forest Products: We are North Americas premier distributor of globally sourced specialty forest products. That means our products are not only sustainably sourced, but we are building a workforce for the future. We stand proudly for our people and support their success through career advancement and development. From Innovation, diversity, equity & inclusion, we also strive to do what's best for our people, customers, and communities. The impact you will have: As a Customer Experience Representative for Sierra Forest Products, you will have the opportunity to expand your skillset and enhance our customer experience. If you are passionate about making a difference, impacting operations efficiencies, partnering with our warehouse teams, and enjoy customer problem solving. This position provides practical experience and training in product knowledge, supply chain, operations, account management, industry practices and business operations. This role prepares you to support the needs of our new and existing customers at the sales desk where you can effectively support the existing outside sales team while developing your own portfolio of accounts. What you will do: Developing and maintaining a high level of product knowledge and remaining current on trends within the industry. Learns the Sales Process by rotating through various tasks and responsibilities learning the various stages of the sales process. Acts as an ambassador - exemplifying our values by “Delivering the Difference” to our customers on every interaction. Assists on the desk by answering inquiries and assisting customers. Provides additional administrative support to sales representatives. Practices sales strategies by calling clients - both active and inactive clients to provide possible solutions. Be a positive contributor to the team and the Division through supporting colleagues and being respectful of each other. Responsible for understanding and promoting company programs. Responsible for answering customer questions about credit terms, products, pricing, and availability. Maintain records as required and enter data into Salesforce i.e. call reports, call plan, fast quotes. Other duties as assigned. What you bring to the table: Curiosity and a strong service minded approach Must have an openness to learn and grow. A commitment to excellent customer services. Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers. Able to work in a fast-paced environment. Proven sales and customer service ability. Outgoing, creative, energetic, and flexible personality. Strong ability to influence others. Possess self-drive. Must possess a valid driver's license. Experienced with various technologies (CRM, PowerPoint, Microsoft office, etc.). Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Sierra Forest products we welcome all workplace experiences and backgrounds. Whether you are new to Lumber Products, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply. Some of our awesome Benefits: Comprehensive Health & Dental Care Plans Incentive Plans Tuition Assistance Career Development Plan Paid Volunteer Day Achievement & Service Recognition Life Insurance Plan 401k Program Wellness & Mental Health Assistance Discount Programs Maternity Leave Plan Much more! Require accommodation? We are ready to help: We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to **************************. We are committed to working with you to best meet your needs.

About Us At Comfort Temp Heating and Air, we've been keeping Florida homes comfortable since 1985. As a family-founded company rooted in excellence, integrity, and professionalism, we've built a trusted name in HVAC solutions across Gainesville, Jacksonville, Orlando, and Tampa. We're expanding our residential division and are looking for a driven, energetic, and detail-oriented Outbound Call Specialist to join our growing team. Job Summary If you're motivated by hitting goals, energized by talking to people, and love turning leads into opportunities, this is the job for you. As our Outbound Call Specialist, you'll be the voice of Comfort Temp - calling warm and purchased leads, following up on quotes, and scheduling appointments for our comfort consultants. You'll work directly within ServiceTitan and lead management platforms to maximize conversion rates while maintaining a professional and friendly demeanor on every call. This is a fast-paced, high-energy, in-office role that rewards consistency, personality, and results. Role and Responsibilities * Make 80-120 outbound calls per day to new and existing leads through ServiceTitan and other CRM systems. * Follow up on unsold estimates, inquiries, and aged leads to re-engage potential customers. * Schedule qualified appointments for our residential sales consultants and ensure proper documentation in ServiceTitan. * Communicate clearly and professionally with homeowners to understand needs and promote Comfort Temp's services. * Manage call lists daily to ensure timely outreach and follow-up cadence on every lead. * Track all outbound activity, conversions, and appointments using ServiceTitan dashboards. * Collaborate with marketing and sales teams to provide feedback on lead quality and trends. * Maintain high call energy and professionalism to reflect the Comfort Temp brand on every interaction. * Participate in team huddles, performance reviews, and ongoing training to improve sales technique and call efficiency. Requirements & Abilities * Experience: 1+ year in outbound calling, appointment setting, or inside sales (HVAC, home improvement, or call center preferred). * Communication: Strong phone presence and conversational ability - able to build trust quickly and overcome objections. * Goal-Oriented: Proven ability to meet or exceed daily call and appointment targets. * Tech Savvy: Experience using ServiceTitan, CRMs * Resilience: Thrives under metrics, can handle rejection positively, and stays upbeat. * Organization: Strong attention to detail for data entry, scheduling accuracy, and follow-up management. * Education: High school diploma or equivalent required. Spiff & Bonus Ideas * Base Pay: Hourly (suggested $17-$20/hour depending on experience). * $5 per booked appointment (confirmed in ServiceTitan). * $20 per appointment sold (if the lead converts to a system replacement or new install). * Quarterly Bonuses: For hitting consistent call volume and conversion targets. * Team Goal Bonus: If the team reaches 95% of monthly appointment targets, everyone gets lunch on the company. Company Culture At Comfort Temp, we believe in doing what you say, doing what it takes, walking with purpose, and doing the right thing. You'll work in a fun, supportive, goal-oriented environment that values energy, accountability, and collaboration. We celebrate wins, learn from misses, and push each other to be the best team in Florida HVAC. Application Instructions If you're hungry to grow, confident on the phone, and motivated by results, we want to hear from you! Submit your resume and cover letter to *********************** with the subject line "Outbound Call Specialist - [Your Name]".

Job Description Metal Sales is the nation's largest manufacturer of metal roofing and building systems with 21 locations across America. Our Woodland, California branch has an opening on our Customer Service team, and we are searching for a customer-focused office professional that enjoys being a key part of a dynamic team. In this role, you are the liaison to our customers and responsible for delivering a world-class experience. While this is a multifaceted position, the overall broad objective is to aid and support Metal Sales internal and external customers resulting in complete customer satisfaction and increased sales. This is a permanent full-time position with a comprehensive benefits package. Let us tell you about the responsibilities and expectations of this role to ensure we are the right fit for each other. You'll be responsible for (but not limited to): Partnering with our customers and coordinating all requests for information, promotional material, or products. Accurately and promptly entering orders so our production team can create a quality product matching the customer's specifications. Handling all aspects of customer care such as problem resolution, relationship management, and proper invoicing. Being a partner to our sales team in the field. The most qualified candidates will have: One-year experience in a customer-centric role within an office setting Phenomenal administrative skills while multi-tasking and delivering a world-class customer service experience Professional communication skills and problem-solving abilities Advanced computer skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint) and other applications Experience working in the construction or manufacturing industry, ideally with metal roofing and/or siding High school diploma or GED What we can offer you: Challenging work environment with a stable privately owned company Career growth opportunities Competitive base pay with quarterly incentive potential Comprehensive benefits package including: Medical, Dental, and Vision coverage (eligible after 30 days) Paid time off (eligible immediately) 401K (eligible immediately) with company match (eligible after 1 year of service) Paid holidays (eligible immediately) Wellness Program And more!!! We appreciate you reviewing our opportunity and look forward to receiving your resume! Metal Sales Manufacturing Corporation is committed to a diverse, equitable, and inclusive environment. We are an Equal Opportunity Employer that provides opportunities for all. We stand behind everyone and encourage team members to bring their full and authentic self to work. We celebrate all the things that make each of us who we are; and while we have 21 locations in 17 states, we are all on the same team.