Methodist Hospital Of Henderson, Kentucky jobs in Gary, IN

Under direction, and with the guidance of an American College of Radiology Board Certified Radiologist, performs Ulltrasound procedures as requested by a physician. All procedures will be performed in accordance with departmental policies and procedures. This position also assists in providing direction to the staff in the performance of their job duties. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Assists physicians with biopsy and other invasive procedures, utilizing Ultrasound as guidance for needle placement and maintaining sterile technique as appropriate. Assumes responsibility for daily work operations, including workflow, work orders, problem solving of issues that may arise, maintenance of supplies, and mentoring the less senior sonographers. Performs a variety of complex specialized ultrasound exams in the specialties of abdominal ob/gyn, breast vascular and neurosonography according to department protocol. Utilizes high frequency soundwaves to differentiate normal from abnormal anatomy in a timely manner, while still maintaining excellent exam quality. Prepares a sonographer impression form for each study performed to include a detailed patient history and diagnoses pertinent to the particular exam executed and obtains stat preliminary results on abnormal exams according to department protocol. Reviews and correlates patients exam orders with patients current history and prior exam history to ensure that the appropriate exam is being performed. Verifies correct transfer of images and exam information through PACS and RIS for interpretation by the Radiologists , and ensure correct charging. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES Superior knowledge of normal vs abnormal anatomy. Recognizes and diagnoses disease processes pertinent to exams performed. Cognizant of critical findings and situations and how to address them competently in conjunction with critical thinking skills and good decision making. Superior knowledge of anatomy, physiology, and pathology related to abdominal, ob/gyn, vascular, breast, and neuro sonography. Adapts scanning technique to enable performance of exam requested at all levels of difficulty. Ability to work independently and efficiently displaying confidence in diagnoses and images obtained. Ability to physically assist patients on and off the table. Ability to perform exams in the Ultrasound department as well as in surgery and at the patient's bedside. Possesses ability to assume a leadership role in the department, acting as a role model for others to contour their behavior and work ethics. Ability to provide mentoring and training for less senior sonographers. EDUCATION Associates Diagnostic Medical Sonography Required RDMS certification in two specialties, preferably abdomen and ob/gyn, but may choose from vascular, neuro and breast. 5 Healthcare/Medical Ultrasound Required RDMS certification Licensed Sonography CPR STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Overview Under the supervision of the manager or designee, this position is responsible for organizing patient medical records, and performing receptionist duties, as well as other related duties necessary for the effective and efficient operation and maintenance of Patient Care Units. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Performs Admission, transfer and discharge process. Confers with the Registered Nurse regarding scheduling patients for activities in the Electronic Medical Record. Answers telephone, intercom, door and patient call systems promptly and courteously. Takes messages accurately, by using good communication skills and direct call to appropriate person. Assembles and maintains patient medical records in an appropriate sequence. Monitors location of charts and prepares charts/copies in anticipation of admission. Maintains chart forms in the event of computer downtime. Processes patient and unit charges and orders designated supplies and equipment via CIS and/or manually. Receives and places items/orders in their storage area. Performs real time chart audit/chart compliance as instructed by the department manager/team lead. Enter the completed unit schedule into the excel document and forward to Director/Manager for approval. Once signed off, schedule is forwarded to staffing office. Notify consults of the need to see a patient by managing consult system list in Epic. Inventory unit specific equipment daily (teleboxes and cables, spectralinks). Cleaning of equipment (Dinamaps, IV pumps) as may be assigned. Cleaning of utility rooms and supply rooms. Restock isolation cabinets and supply carts. Round on vacant rooms hourly and complete log. Notify EVS if needed to clean. Hang new rounding log weekly. Performs other related duties as assigned and requested according to unit specific practices. OB Department Specific- Accurately complete and enter infant birth and death data in the state electronic birth/death certificate logs. Complete Paternity affidavit and submit to Board of Health and electronically submit to the state as required. Accurately complete deliver log and nursery log that are maintained on the unit. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES Excellent verbal and written communication skills. Excellent interpersonal skills and proven demonstrated ability for positive interaction with patients, co-workers, and the public. Ability to maintain patient confidentiality. Ability to work independently and complete assigned tasks in a team environment. Must be able to coordinate several activities in a timely manner and multi-task. Ability to work flexible hours as required. Successful completion of medical terminology course and secretary course, preferably unit secretary. EDUCATION High School Diploma/GED Equivalent General Studies Required At least two years experience with Clinical Information System in a patient care setting. 1 General - Entry-level/ General Preferred 2 Healthcare/Medical - Clinical Assistants Required STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Overview To provide a safe and secure environment for patients, visitors and staff. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Responds to all emergency calls, and provides security escorts. Aides individuals needing assistance. Completes all reports and daily activity log. Dispatches other security personnel, as needed. Monitors CCTV and alarm systems. Provides internal and external patrols of the facility, by checking all areas of the hospitals and campuses. Remains at post through scheduled shifts. Locks and unlocks specified areas daily. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES Excellent customer service skills and a positive attitude. Must possess a valid driver's license issued by the employee's state of residence, and have and maintain an acceptable driving record. Knowledgeable in the laws of the State of Indiana. Knowledge of policies and procedures of the hospital and the security department. Requires crisis intervention training to handle hostile behaviors and patient restraint training. Demonstrated oral and written communication skills. Ability to communicate over a radio and telephone. Ability to work independently and in a team environment. Ability to make quick decisions and handle situations with good judgment and common sense. Ability to recognize safety hazards and take corrective action, when necessary. Ability to remain calm in the presence danger, consistent with controlling violent and hostile behaviors. EDUCATION High School Diploma/GED Equivalent Required Prior law enforcement or security experience is preferred. 1 Customer Care/Support Required Security Preferred Public Admin./Gov't/Defense - Police and Sheriff's Patrol Officer Preferred STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Under direct supervision of a registered/licensed professional or designated preceptor, to perform work involving the delivery of direct patient care in areas of radiology and/or cardiology. Provide support to the department to extend high quality care to our patients. Observe and perform proficient exams/scans/procedures in which a competency has been established and in accordance with departmental policies and procedures. Responsibilities Principal Duties and Responsibilities (*Essential Functions) · Interacts with patients, physicians and co-workers in accordance with the Methodist Mode of Care and Conduct. · Participates in planning and arranging work as a team member, providing a variety of care, often under stressful conditions with a cross-functional team of nurses, technologists, and physicians delivering patient care. · Obtain pertinent patient history and provide education to patients and family on exams, scans or procedures when required. · Assist the physician or technologist/staff in room preparations for scanning and special procedures. · Observe and perform proficient tests, scans or procedures (in which a competency has been established) under the supervision of a registered/licensed professional. Complete needed forms on patients for approval by the supervising professional. · Operates all specialized equipment and utilizes necessary technique and accessories to produce optimal quality under the direction of their preceptor. · Implements all safety procedures when working with equipment. Learns and practices sterile technique when it is required and assists physicians with procedures alongside their preceptor. · Transports or aids in transporting of patients to/from designated locations and preparing them for exams, scans or procedures. · Follows procedure for post processing of images under direction of their preceptor and assist the technologist in acquiring STAT readings when needed. · Learns how to process a patient through the hospital and radiology information system, and learns how to utilize the PACS system properly under direction of their preceptor, if applicable. · Keeps assigned work area clean and stocked, checks rooms and makes sure they are ready for the day, reports any low supply to preceptor and or Team Leaders. Supports room turn around in between procedures. · Answer department phone when necessary and aid the department in patient, nurse, and physician communications. · Perform other duties as needed and/or assigned. · Sets-up sterile trays and prep patients for diagnostic procedures by using sterile technique under direction of R.T. · Maintains a clean, well-stocked and safe working environment, checks and tests equipment prior to use. · Follows universal precautions and assists in assuring compliance by other employees and physicians. · Operates all specialized radiographic equipment used for angiographic filming and utilizes necessary technique and accessories to produce optimal image quality. · Follows procedure for post processing of images. · Implements all radiation safety procedures when working with radiation producing equipment under direction of R.T./R.N. For Cath Lab. Qualifications Knowledge, Skills, and Abilities Knowledge of radiology treatment modes & therapeutics with appropriate related equipment. Demonstrates excellent oral and written communication skills. Ability to present in pleasant professional manner for effective communications. Must demonstrate high level of discretion, integrity, confidentiality, and professionalism in activities. Ability to use logical problem solving skills within the hospital setting while following established policies and procedures. Ability to work independently as well as with a team in a fast-paced environment and demonstrate flexibility in meeting unanticipated demands and priorities. Required to work flexible shifts as required with effective judgement and have the ability to act during emergency situations should they arise. Education All post high school education must have been obtained from a recognized College or University. Other majors or courses of study will be considered as meeting these requirements, as long as they are closely related to the essential functions of the position. Additional education or experience may be substituted requirements should the substitution not conflict with State or Board certification/license requirements. Degree/Diploma Obtained Program of Study Required/Preferred Must be in final year of program or if a one year program, must have Required completed one clinical rotation For Specialty Areas of Radiology 1 year Allied Health/Radiology Preferred Or for MRI, ARMRIT trained Required Must be currently enrolled in an accredited specialty program, in good academic standing, and have completed at least one clinical rotation. Experience Other types of work experience will be considered as meeting these experience requirements, as long as they are closely related to the essential functions of the position. Years of Experience Field Required/Preferred Must be in final year of program or if a one year program, must have Required completed one clinical rotation For Specialty Areas of Radiology 1year Allied Health/Radiology Preferred Certifications and Licensures License/Certification Required/Preferred CPR - Basic Life Support Required Indiana Radiology Student License Required for those externs working in an area with radiation. This does not apply for ultrasound externs Model of Care and Conduct Methodist Hospitals strives for excellence and insists on high standards of conduct and performance in everything we do. Our Model of Care and Conduct is designed to create a positive work environment which Methodist desires for all employees. This is foundational to the high level of patient, family and physician satisfaction we strive for each day. As part of all position's duties at Methodist Hospitals, all employees are responsible to conduct themselves in accordance with the Model of Care and Conduct and will be evaluated according to these standards of behavior.

This position reports to the Director of Revenue Cycle and works on revenue cycle improvement, strategic initiative analysis and supports ongoing organizational transformation efforts. As part of a team, position is responsible for analyzing, maintaining, developing and implementation of the billing software EPIC and the contracted Clearinghouse. Responsibilities Principal Duties and Responsibilities (*Essential Functions) *Analyze and prioritize request for system changes/enhancements. Identify potential problem areas and recommend optimum approaches. *Effectively works as a Team member to ensure quality of integration across system modifications. Ensure programs and related components are continuously reliable, available and function as required. *Ensures proper change control and documentation for upgrades and system modifications are correct and the programs and related components are continuously reliable, available and function as required. *Participates in the development, implementation and testing of application software, training materials and provides training as needed. *Review of clearinghouse software to ensure claims are being sent to payer in a timely manner. Watches for holds, payer rejects, and errors and works with staff to eliminate/reduce them. *Review of clearinghouse software to minimize errors for automation of registration through real time eligibility. Designs rules, workqueues and reports within the clearinghouse that runs eligibility to compare to the billing software so that areas of discrepancies are identified and worked. *Establishes new payer and plans which work efficiently with Real Time Eligibility by mapping, creating alerts and identifying trends that show an opportunity for improvement. *Designs and builds Clearinghouse software for optimum scrubbing of claims from the hospital billing system to ensure CMS, Medicare, and Commercial payers are current on edits being released from both systems (EPIC and Quadax). *Assists staff with claim issues in order to move claims through the systems and determine if it is a payer, billing system or educational opportunity for improvement. Performs other duties as needed and/or assigned. Qualifications Job Specific (Minimum Qualifications) Knowledge, Skills, and Abilities Knowledge of UB-04 and 1500 billing forms are required. Must have working knowledge of insurance claim filing, collections, and established refund processing procedures. Ability to prioritize job functions, work independently and exercise good judgment. Must possess good organization/analytical skills and mathematical aptitude. Epic Certification in at least: Prelude and Real Time Eligibility. Education Bachelors or Associates Degree in Business or Healthcare Administration, Accounting or a closely related field is Preferred. Experience 5 yrs of experience in Hospital Billing is Required 5 yrs of experience in EPIC is Required 1 yr of experience in Business Office is Preferred Certifications and Licensures EPIC Prelude Certification is Required EPIC Real Time Eligibility is Required Model of Care and Conduct Methodist Hospitals strives for excellence and insists on high standards of conduct and performance in everything we do. Our Model of Care and Conduct is designed to create a positive work environment which Methodist desires for all employees. This is foundational to the high level of patient, family and physician satisfaction we strive for each day. As part of all position's duties at Methodist Hospitals, all employees are responsible to conduct themselves in accordance with the Model of Care and Conduct and will be evaluated according to these standards of behavior.

Responsible for washing, rinsing, and sanitizing all pots, pans, and utensils using state approved sanitation procedures. Sets up trayline, serves food with proper portion control and delivers, passes, and retrieves patient food trays/carts. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Checks each patient tray before delivery by feeling bottom and top of hot food to ensure proper temperature. Delivers and passes food tray/late trays to patient in a prompt, accurate, and courteous manner, following proper floor sequence, and documentation, using service excellence skills. Retrieve food trays/carts from patient floor on schedule. Cleans the work station counters, sinks, walls, and shelves at the beginning and end of each shift, using the double bucket method. Follows approved sanitation procedures posted in work area. Documents the time of food waste on the Food Waste Log after each meal. Maintains clean wash, rinse, and sanitizing waters as posted. Pot and Pan Machine temperatures are documented at each meal with test strip and recorded on Pot & Pan Temperature Form. Prepares a list as needed of food items to be added to tray, pours coffee, hot water, adds frozen and other food items to food cart prior to delivery. Process patient trays and other service ware through the dish machine in a timely manner utilizing proper techniques. Record food intake of patient on menu and sign Calorie Count Form. Reviews patient menus for write-in's, prepares or informs appropriate individual responsible for item. Serves food on patient trays, including late trays, in accurate, neat, timely, sanitary, and safe manner according to diet manual and portion chart. Loads trays properly on food cart and maintains appropriate tray speed. Scrapes debris from pots, pans, and utensils; soaks them in a soap and hot water solution; scours all debris away from all sides of pots, pans, and utensils; rinses and sanitizes pots, pans, and utensils. Items are placed in appropriate baskets and placed in pot and pan machine for sanitizing. Baskets are removed from machine and items are allowed to air dry. Items are placed in proper storage location upside down. Reports all broken or malfunctioning equipment to management. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES Must be able to read, write legibly, and speak English. Able to concentrate with interruptions. Ability to take oral and written instructions. Need manual dexterity and good eye/hand coordination. Ability to work independently with little supervision. Need mechanical aptitude to disassemble and reassemble equipment. Ability to work as part of a group. EDUCATION High School Diploma/GED Equivalent Preferred GED Equivalent must be secured within one year of employment STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Overview Treats patients of all ages who suffered loss of upper, lower extremities function, balance, endurance, coordination or present with pain, or wounds/burns due to illnesses, trauma or surgery. This position follows the treatment plan designed by the physical therapist, reports any changes or findings directly to the physical therapist, and works with the patient and family members to achieve the highest possible level of independence. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Documents assessments and interventions accurately and timely. Educates patients and families. Follows the treatment plan designed by the Physical Therapist. Participates in multi-disciplinary meetings and case reviews. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES Knowledgable in the principles of growth over life span. Demonstrates proficiency in oral and written communication. Demonstrates good interpersonal skills. Demonstrates flexibility to meet unanticipated demands and priorities. Possess skills to work with patients of all ages from infants to geriatric. Ability to work safely at all times adhering to the safety policies and procedures, as well as the national patient safety goals. Ability to perform all duties in a corteous and kind manner, placing the patients and families first. Ability to assist other members of the healthcare team in order to achieve desired outcomes. EDUCATION Graduation from a recognized college or university as a Physical Therapy Assistant. High School Diploma/GED Equivalent Required 1 Healthcare/Medical - Physical Therapy Required Licensed Physical Therapy Assistant Certified Cardiac Pulmonary Resuscitation STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Under direction of a physician, treats athletic injuries by developing therapies to reduce pain and improve mobility. Assists in exercise instruction and demonstration, patient evaluation, and testing, to assist patients in recovery from injury, to avoid injury, or to maintain physical fitness. Acts as primary Athletic Trainer at a local secondary school campus. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Performs the functions of prevention, assessment, treatment (including first aide) and reconditioning, as directed by physician and as set forth by the NATA board of certification. Ensures proper taping, strapping, bracing and fitting of athletic equipment, based on patient's condition. Develops treatment programs in accordance with findings of evaluations and goals established by the injury assessment or by the treating physician. Assesses patient status in response to treatment and modifies programs, as appropriate. Schedules treatment and/or other interventions, as necessary and established. Prepares patient for treatment and ensures comfort and safety. Applies treatment procedures and modalities in accordance with established indications and contraindications. Instructs patient in therapeutic exercise, and strength and conditioning programs. Documents injury status and rehabilitation. Communicates with and Informs physician and program manager of any necessary documentation or observable signs that need investigation. Educates patients and family members. Oversees the day-to-day operations of our Athletic Program. Recommends pathways for the development of the Athletic Program. Develops new business at school and club sports levels. Establishes and maintains a positive working relationship with school/club administration including the Athletic Director. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES Considerable knowledge of the principals of growth and development over the life span. Possess the ability to assess data reflective of the patient's status and interpret the appropriate information. Demonstrates oral and written communication skills. Ability to work independently and in a team environment. EDUCATION Bachelors in Athletic Training is Required Masters in Athletic Training is Preferred 1 year experience in athletic training is Preferred IN Athletic Trainer License Indiana Athletic Trainer License Certified Athletic Trainer BOCNATA Certified Athletic Trainer - Board of Certification National Athletic Trainers Association Certified Cardiac Pulmonary Resuscitation STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Overview Treats patients of all ages who suffered loss of upper, lower extremities function, balance, endurance, coordination or present with pain, or wounds/burns due to illnesses, trauma or surgery. This position follows the treatment plan designed by the physical therapist, reports any changes or findings directly to the physical therapist, and works with the patient and family members to achieve the highest possible level of independence. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Documents assessments and interventions accurately and timely. Educates patients and families. Follows the treatment plan designed by the Physical Therapist. Participates in multi-disciplinary meetings and case reviews. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES Knowledgable in the principles of growth over life span. Demonstrates proficiency in oral and written communication. Demonstrates good interpersonal skills. Demonstrates flexibility to meet unanticipated demands and priorities. Possess skills to work with patients of all ages from infants to geriatric. Ability to work safely at all times adhering to the safety policies and procedures, as well as the national patient safety goals. Ability to perform all duties in a corteous and kind manner, placing the patients and families first. Ability to assist other members of the healthcare team in order to achieve desired outcomes. EDUCATION Graduation from a recognized college or university as a Physical Therapy Assistant. High School Diploma/GED Equivalent Required 1 Healthcare/Medical - Physical Therapy Required Licensed Physical Therapy Assistant Certified Cardiac Pulmonary Resuscitation STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Performs duties of a Food Service Worker/Catering Associate I as assigned, i.e., responsible for patient meal and service food on assigned units, e.g., menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery, prints and delivers menus, retrieval of menus which may include computer system functions, floor stock process, assembling of trays and diet education. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Answers questions relating to the ordering, assembling, delivering and retrieving of all food items to patients and their spoken menus. Assists Dietitian with monitoring of patients who are NPO, on liquid diets or need to have intake recorded. Assists in checking patient trays for menu compliance, accuracy and completeness as needed or assigned. Assists in training current and future employees in computer system functions including diet definitions, floor stock process and par levels for individual units, assembly and delivery of patient trays as needed. Assumes responsibility for allergy tracking, food temperature logs and unit refrigerator logs keeping them in good standing with all rules, regulations and or policies. Assumes responsibility for quality service reflected in internal or external patient satisfaction survey results on assigned units. Communicates and addresses patient food issues, concerns and needs to Food & Medical Nutrition Services. Completes spoken menu process with patients. Interacts with Nursing in regards to patient nutrition needs or requirements as well as unit food service needs. Performs service recovery as needed and appropriate with patients, patient families, and nursing. Reacts accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician ordered modified diets. Understands dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations. Operates the hospital computer system to generate reports, menus and labels, and the EMR system to clarify patient location, orders and receive info-grams during assigned time periods. Distributes and assists patients, collects menus by unit daily and keys selections into the hospital computer system while maintaining a time schedule. Utilizes the write-in list when deemed necessary. Contacts isolation patients by telephone regarding menu choices. Inventories, gathers and delivers par level supplies accurately to designated nursing units using par level forms and following the established schedule. Inspects refrigerators in unit pantries thoroughly on a daily basis to assess cleanliness, labeling, dating and rotating of stock, storage of employee foods, placement of thermometer and proper temperature maintenance. Tallies special items needed for each meal. Handles patient complaints courteously. Checks all trays assembled on the Tray line in a timely fashion for accuracy, appearance, and cleanliness recording the number of trays served on each unit. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates full understanding and knowledge of the job functions by passing a basic skills test of dietetic. Demonstrates knowledge of modified diets, proper condiments and related restrictions for diets based upon passing a written test provided by clinical staff. Demonstrates knowledge of infection control and sanitation with food temperatures, refrigeration temperatures, hand washing, use of gloves and dating of food. Strong verbal and written communication skills; proficient in basic mathematical skills. Must be able to problem-solve independently. Reading and writing abilities required. Ability to interact with patients and staff congenially. Ability to read, write and speak English (or other languages as necessary). Able to concentrate on fine detail with constant interruptions on a continuous basis. Able to understand and relate to specific ideas, generally several at a time, on a continuous basis. Able to understand and relate to concepts behind specific ideas occasionally. Able to remember multiple tasks/assignments generally several at a time given to self and others over long periods of time on a frequent and continuous basis. Requires a minimum six months education in diet office terminology and computer skills. EDUCATION High School Diploma/GED Equivalent Required 6 months of working experience as Food Service Worker I or Catering Associate I is required. 1 Healthcare/Medical Required 0.5 Food Services Required STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Under general supervision, to perform work providing support of the primary care provider and team by providing patient care and assisting with procedures, patient care follow-up, and maintenance of patient flow. Interacts with internal departments, businesses, insurance companies and billing services. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Assists in urgent and emergent medical situations, and obtains and operates emergency equipment. Assists provider in assuring patient follow-up processes, i.e., referrals, lab, obtaining patient education materials. Assists with management of patient flow ensuring rooms are efficiently utilized and patient wait time is minimized. Cleans, prepares, and stocks all patient exam areas and workstations. Assists with the maintenance of essential ambulatory equipment, instruments and supplies; assists in the care, cleaning and sterilization of equipment and instruments; and assists in maintaining the inventory of medical supplies. Documents patient care information per policies and procedures in the medical record. Obtains vital signs, identifies reason for visit and prepares patients for visit. Performs basic testing procedures, i.e., EKG, urine dipstick and pregnancy tests, and administers injections as ordered by the physician. Prepares and supports patient, and assists the provider with medical procedures. Performs other duties as needed and/or assigned. NOTE: The duties in italics listed above are not performed by the Pre-Admissions Testing MAs. Qualifications JOB SPECIFICATIONS (Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES General knowledge and skills necessary to provide appropriate care appropriate. Knowledge of the principles of growth and development over the life span. Knowledge of procedures for maintaining safety of the patient. Knowledge of medical terminology. Proficient operational knowledge of equipment and infection control. Demonstrated professional courtesy and non-judgmental. Effective interpersonal, oral and written communication skills. Ability to recognize a medical emergency and to provide care under stressful and emergent circumstances. Ability to assess and interpret data about the patient's status in order to identify each patient's age specific needs and provide the care needed by the group serviced. Ability to work independently and in a team environment. Ability to multi-task, prioritize and work with employees/providers at all levels and with external parties. Ability to respond to the patient's needs, and the ability to empathize and provide compassionate patient care. EDUCATION High School Diploma/GED Equivalent Required EXPERIENCE 1 year Medical Assistant Required LICENSE/CERTIFICATION Certified or Registered Medical Assistant through a nationally recognized association Required within 60 days of hire with the exception of those hired before 12/31/19 BLS Certification Required STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Under supervision, performs work by aiding the Respiratory Therapists and various customers of the department. Responsibilities Principal Duties and Responsibilities (*Essential Functions) Receives work assignments, instructions and directions regarding specific tasks to perform from the respiratory therapy staff. Cleans, disinfects and sterilizes non-disposable equipment used in administration of respiratory therapy, preparing such for next use, reports worn parts, loose connections and items needing repair to the supervisor. Assists the respiratory therapy staff with the setup of equipment, supplies, and medical gases as ordered. Turns on equipment, observing gauges measuring pressure, rate of flow and continuity to test equipment, reports malfunctions to the supervisor or respiratory therapist immediately upon observation if in use on patient or marking equipment as “in need of service with date & time” removing from use by therapists. Gathers and delivers equipment and supplies to specified hospital locations. Orders, stocks and inventories Respiratory care supply room and ensures floor supply rooms are stocked and clean, reports shortages in inventory and inability to order supplies to charge therapist or supervisor. Assists respiratory therapist with patient discharge and other assigned duties. Performs other duties as needed and/or assigned. Qualifications Job Specific (Minimum Qualiifications) Knowledge, Skills, and Abilities Demonstrated excellent oral and written communication skills. Must demonstrate high level of discretion, integrity, confidentiality, and professionalism in activities. Participates in continuing education programs as applicable or assigned by leader, department meetings. Ability to present in pleasant professional manner for effective communications. Ability to work independently in a fast-paced environment. Must enroll or be enrolled in a Respiratory Therapy program within 3 months of employment. Education High School Diploma/GED Equivalent is Required. Experience 1 year experience in Respiratory Therapy is Preferred. Certifications and Licensures CPR - BLS is Required Model of Care and Conduct Methodist Hospitals strives for excellence and insists on high standards of conduct and performance in everything we do. Our Model of Care and Conduct is designed to create a positive work environment which Methodist desires for all employees. This is foundational to the high level of patient, family and physician satisfaction we strive for each day. As part of all position's duties at Methodist Hospitals, all employees are responsible to conduct themselves in accordance with the Model of Care and Conduct and will be evaluated according to these standards of behavior.

This position/team, individually and collectively, supports the organizational mission, vision, and values of Methodist Hospitals. The purpose of this position is to provide operational excellence in customer service, influence customer satisfaction, and to address patient and family needs at the point of service to create the beginning of a memorable patient and family experience. The Guest Services Associate at the Front Desk and Switchboard provides an unforgettable experience through compassionate and caring behaviors, showing courtesy and respect, while greeting all guests with a friendly smile and an obvious energy to assist. These behaviors may be in person or by phone, but are always present. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES (*Essential Functions) Operate a one-position switchboard with speed and accuracy Effectively answer and transfer all calls in a kind and professional manner Direct visiting customers at the front desk to the various locations within the property Meet and greet guests tactfully and courteously while providing assistance as needed that exceeds their expectations Issues visitor passes according to hospital policy and controls access to the hospital Stays knowledgeable of visitation guidelines as they change according to department/procedural processes and needs, individual needs of patients/families and environmental safety according to widespread community outbreaks/specific needs Ability to Advocate - ability to identify concern, listen carefully, and work through the issues to assist as needed (Problem Solving Skills) Ability to calmly prioritize and perform a variety of tasks under pressure Ability to work independently with minimal supervision and/or collaboratively with team Performs required job functions according to established/prescribed policies and procedures Ability to analyze situations accurately and exercise good judgment in taking effective action (Critical Thinking Skills) Ability to understand and follow oral and written instructions Ability to express courtesy, respect, and discretion at all times Ability to work with all associated service programs such as IPN paging system, RAVE mass communication system, Emergency Management Operations, Overhead Paging, SIT-2Consoles, M2250 Console Operation, Simplex Phone, etc. Ability to work with technical equipment required in the switchboard such as headsets, intercoms, and computers Ability to learn specific rules, regulations, laws, policies and procedures quickly and apply them with good judgment in a variety of procedural matters without immediate supervision (Fire Alert/Fire Alarm, Code 22 Emergency Line, Code Blue/RRT-internal and external, Red 911 phone, Active Intruder, Brain Alert, Bomb-13-13 Security, Elevator Entrapment, Utility Emergency Response, EOP Plan, High Census Alert, Lock Down, Panic Alarms, Security Alert Priority One, Security Alert Missing Adult, Security Alert Missing Child, Severe Weather Watch/Advisory, Tornado Alert, Generator Alarms, Pharmacy Freezer Alarms - supporting organizational, patient, and employee safety Ability to consistently establish and maintain positive and cooperative working relationships with both internal and external customers Model customer service skills/assisting guests in an efficient and friendly manner Exceptional communication skills Ability to be confidential and discreet with hospital information Observe health and safety regulations Assist with orientation and training of new employees as requested Contribute to a positive work environment and overall team effort of the department Ability to maintain records/logs/ perform clerical duties required by position Ability to flex with schedule/department needs Ability to work all shifts (days, evenings, midnights)/weekends/both campuses as needed Performs other duties as needed and/or assigned Qualifications JOB SPECIFICATIONS (Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES Ability to enunciate clearly in a well-modulated voice/Correct English usage Ability to type with speed and accuracy§ Ability to work with frequent interruptions Good memory Positive attitude /Ability to learn/Accept coaching Basic computer skills (hospital intranet, email, MS Word, etc.) Knowledge of the operation of a telephone switchboard Developed problem-solving skills Developed professional demeanor and positive disposition Good knowledge of the organization, facilities, departments, and their functions Ability to work with frequent interruptions EDUCATION High School Diploma/GED Equivalent Required Associates Degree Preferred EXPERIENCE Two (2) years' Professional Level Guest Services experience preferred providing guests with an exceptional level of customer service in a fast-paced professional, medical, retail, or hospitality environment. Other types of work experience will be considered as meeting these experience requirements, as long as they are closely related to the essential functions of the position. STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Under direct supervision of a registered/licensed professional or designated preceptor, to perform work involving the delivery of direct patient care in areas of radiology and/or cardiology. Provide support to the department to extend high quality care to our patients. Observe and perform proficient exams/scans/procedures in which a competency has been established and in accordance with departmental policies and procedures. Responsibilities Principal Duties and Responsibilities (*Essential Functions) · Interacts with patients, physicians and co-workers in accordance with the Methodist Mode of Care and Conduct. · Participates in planning and arranging work as a team member, providing a variety of care, often under stressful conditions with a cross-functional team of nurses, technologists, and physicians delivering patient care. · Obtain pertinent patient history and provide education to patients and family on exams, scans or procedures when required. · Assist the physician or technologist/staff in room preparations for scanning and special procedures. · Observe and perform proficient tests, scans or procedures (in which a competency has been established) under the supervision of a registered/licensed professional. Complete needed forms on patients for approval by the supervising professional. · Operates all specialized equipment and utilizes necessary technique and accessories to produce optimal quality under the direction of their preceptor. · Implements all safety procedures when working with equipment. Learns and practices sterile technique when it is required and assists physicians with procedures alongside their preceptor. · Transports or aids in transporting of patients to/from designated locations and preparing them for exams, scans or procedures. · Follows procedure for post processing of images under direction of their preceptor and assist the technologist in acquiring STAT readings when needed. · Learns how to process a patient through the hospital and radiology information system, and learns how to utilize the PACS system properly under direction of their preceptor, if applicable. · Keeps assigned work area clean and stocked, checks rooms and makes sure they are ready for the day, reports any low supply to preceptor and or Team Leaders. Supports room turn around in between procedures. · Answer department phone when necessary and aid the department in patient, nurse, and physician communications. · Perform other duties as needed and/or assigned. · Sets-up sterile trays and prep patients for diagnostic procedures by using sterile technique under direction of R.T. · Maintains a clean, well-stocked and safe working environment, checks and tests equipment prior to use. · Follows universal precautions and assists in assuring compliance by other employees and physicians. · Operates all specialized radiographic equipment used for angiographic filming and utilizes necessary technique and accessories to produce optimal image quality. · Follows procedure for post processing of images. · Implements all radiation safety procedures when working with radiation producing equipment under direction of R.T./R.N. For Cath Lab. Qualifications Knowledge, Skills, and Abilities Knowledge of radiology treatment modes & therapeutics with appropriate related equipment. Demonstrates excellent oral and written communication skills. Ability to present in pleasant professional manner for effective communications. Must demonstrate high level of discretion, integrity, confidentiality, and professionalism in activities. Ability to use logical problem solving skills within the hospital setting while following established policies and procedures. Ability to work independently as well as with a team in a fast-paced environment and demonstrate flexibility in meeting unanticipated demands and priorities. Required to work flexible shifts as required with effective judgement and have the ability to act during emergency situations should they arise. Education All post high school education must have been obtained from a recognized College or University. Other majors or courses of study will be considered as meeting these requirements, as long as they are closely related to the essential functions of the position. Additional education or experience may be substituted requirements should the substitution not conflict with State or Board certification/license requirements. Degree/Diploma Obtained Program of Study Required/Preferred Must be in final year of program or if a one year program, must have Required completed one clinical rotation Experience Other types of work experience will be considered as meeting these experience requirements, as long as they are closely related to the essential functions of the position. Years of Experience Field Required/Preferred Certifications and Licensures License/Certification Required/Preferred CPR - Basic Life Support Required Indiana Radiology Student License Requiredfor those externs working in an area with radiation. This does not apply for ultrasound externs. Model of Care and Conduct Methodist Hospitals strives for excellence and insists on high standards of conduct and performance in everything we do. Our Model of Care and Conduct is designed to create a positive work environment which Methodist desires for all employees. This is foundational to the high level of patient, family and physician satisfaction we strive for each day. As part of all position's duties at Methodist Hospitals, all employees are responsible to conduct themselves in accordance with the Model of Care and Conduct and will be evaluated according to these standards of behavior.

Overview This position is responsible for providing patients with diagnostic radiologic testing. This includes the proper management of workflow to ensure that all patients receive the best care possible. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES (*Essential Functions) * Performs radiologic procedures with all x-ray equipment only when requested by a physician. Introduces self to patient and fully explains the exam prior to the start of the exam. Obtains proper patient history, including previous allergic reactions, history of allergies, menstrual history, other information that is appropriate to the patient's safety, as well as necessary clinical information. Positions the patient in the x-ray equipment for each view by using the proper technique (MA, time, KVP) in order to reduce radiation exposure, while using proper shielding, collimation and immobilization devices as indicated for each age specific group. Informs and explains to patients the reason for delay of more than 15 minutes from scheduled appointment time. Keeps assigned work areas clean and stocked, checks emergency kits, oxygen and suction, reports any low supplies to the tech in charge and replaces any supplies used during a procedure immediately after completing an exam. Learns and practices sterile technique when it is required for a procedure, and assists the radiologist during all fluoroscopy and special procedures. Learns how to process a patient through the hospital/clinic and radiology information system, and learns how to utilize the PACS system properly. Reviews bulletin boards and mail boxes daily for any pertinent information from the hospital and or clinic, new policies, new procedures or any other general information. Performs other duties as needed and/or assigned. Qualifications JOB SPECIFICATIONS (Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES Demonstrated clinical competency in the field of radiology. Developed verbal and written communication skills required, and strong interpersonal skills a must. A high degree of independent action and exercise of judgment is a must, along with a creative ability. Ability to work under required deadlines and schedules, while being flexible to handle special requests and projects. Ability to multi-task under stressful situations, and ability to professionally handle stressful situations. Ability to provide compassionate patient care. Must be detailed oriented. EDUCATION All post high school education must have been obtained from a recognized College or University. Additional education may be substituted for experience requirements should the substitution not conflict with State or Board certification/license requirements. Associates Radiology Required EXPERIENCE 2 years Imaging Related Experience Preferred LICENSE/CERTIFICATION Active IN Radiologic Technologist License Required ARRT (R) Radiography Registration through The American Registry of Radiologic Technologists Required Basic Life Support Certification Required STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Overview Under supervision, to perform work with patients presenting at the Emergency Department by performing authorized procedures approved by the Department Clinical Leadership and Medical Director, under the oversight of the on-duty Registered Nurse. Contributes to and provides a safe, clean environment for patient care delivered in the department. Provides and assists with handling patient transportation needs within and external to the department. Directly contributes to the patient's and patients' family's visit experience to the department. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Performs and measures the patient's vital signs, properly recording and reporting them to Physicians and Nurses; documents care provided and the patient's status as directed by the Nurse; and measures and records input and output documenting in the patient's medical record. Assists with procedures as instructed by the Physician or Nurse, and assists with providing total patient care including feeding, bathing, ambulation, etc. Performs procedures as directed by the Physician or Nurse, including applying oxygen, CPR, splinting, EKG's, phlebotomy, etc. Performs stocking of supplies, ordering of supplies, cleaning of equipment, monitoring of expiration date, and maintaining orderliness of the department. Functions as an important part of the healthcare delivery team in the Emergency Department, assisting Physicians and Nurses in providing care to patients and the patient's family. Works closely with all members of the healthcare team including physicians, pastoral & social services staff, ancillary departments, support services staff, family members and personnel from other hospitals or agencies. Attends in-service and department meetings on a regular basis and participates in continuing education and conferences as directed. Transports patients to various departments as needed and/or as directed by the Nurse. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES Strong interpersonal skills necessary to deal tactfully and effectively with Physicians, Nursing staff, patients, families and other staff members. Consistent and effective guest relations behaviors. Effective communication skills (both verbal and written). Excellent organization skills. Ability to accept delegation and direction, and work independently, when needed, to set priorities and accomplish goals. Current CPR certificate is required. EDUCATION High School Diploma/GED Equivalent General Studies Required One (1) year of previous work experience in a full service Emergency Department as a EMS, Paramedic, medical assistant or other direct patient care position, is strongly preferred. Certified Basic Life Support STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Overview The overall purpose of the job is to provide protective supervision to patients engaged in structured therapeutic activities within the milieu of the Behavioral Medicine Program. Tasks include; cognitively applying the identified goals to structure of the patient's behavior; to visually and acoustically observe behavior for opportunities to direct patients toward productive and more functional behaviors; providing verbal feedback to patients; and using verbal and writing abilities to effectively communicate with other staff upon observed. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Accurately reports or documents upon patient behaviors to other team personnel at least once per scheduled shift. Maintains consistent awareness of Program policies and procedures, treatment protocols and individual treatment plans and consistently applies these to interactions of directing or guiding patient behaviors. Provides specialized services peculiar to the scheduled activity; recreation/play, art media/self expression, physical exercise in keeping with the Program schedule of events. Seeks and/or takes direction from senior professional staff in observing or directing patient behavior. Seeks opportunities to consistently provide patients with verbal feedback upon their behavior and its effects upon others. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES Demonstrated oral and written skills. Must be able to work cooperatively in a multidisciplinary team. Must be able to tolerate a wide range of emotional behavior. Possess a mature and flexible personality in meeting unanticipated demands and priorities. EDUCATION Bachelors Social Services Required 6 Milieu Therapy Related Required STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

This position processes requests for laboratory work by obtaining specimens and inputting required information in the Laboratory Information System (LIS). It requires basic understanding of related functions in the HIS. Meets customer needs in an efficient and professional manner. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Draws blood samples and collects other specimens from patient, following established laboratory procedures for specimen collection, handling and processing. Assures that Positive Patient Identification is followed throughout the specimen collection and delivery process. Processes laboratory test related information (Electronic or Paper) in the Laboratory Information System, as outlined in the policy. Utilizes Hand Held System as expected.. Strictly adheres to National Patient Safety Goals, HIPAA Guidelines, and AIDET Expectations. Processes laboratory test requests in the order of priority. Responds to STAT and Time Request tests as promptly as possible. Interacts effectively with physicians, patients, and other support services. Responds to customer's concerns and comfort positively. Answers phone calls promptly and professionally. Participates in inventory management optimal resource utilization. Assists with training of new employees. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of phlebotomy procedures and practices. Demonstrated oral and written communication skills. Excellent interpersonal and leadership skills. Ability to work independently and in a team environment. Ability to provide compassionate patient care and orientation. Energetic, self-motivated, and driven EDUCATION, EXPERIENCE, & CERTIFICATION High School Diploma/GED Equivalent Required Successful completion of a Phlebotomy Program from an approved institution Work experience in a hospital / clinical setting is preferred as long as they are closely related to the essential functions of the position PBT (ASCP) or Equivalent within two years of hire STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Overview Responsible for effectively billing or rebilling all accounts to the appropriate insurance carrier by implementing billing procedures in a timely manner. Responsible and accountable for pursing collection of all receivables from insurance, guarantor, and/or any other responsible party. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Continually follows-up on outstanding accounts through contacts/inquiries to third party payors to facilitate prompt resolution and/or payment and actively pursues payment from patient/guarantor on all outstanding account balances after third party payment or rejection based upon hospital collection guidelines daily. Identifies and investigates delinquent accounts to for special circumstances affecting payment delays and recommends the appropriate disposition. Reviews bad debt prelist report to ensure that adequate follow-up/collection efforts have been performed prior to transferring to the bad debt file weekly. Phones patients to obtain insurance and COB information and inform them of financial responsibility and discusses various payment options. Prepare appropriate billing documents based upon current payor/hospital guidelines for all third party payors. Prepares and processes any necessary adjustment/coding changes on accounts through the system based upon follow-up to expedite the collection process and to ensure the accuracy of the account daily. Review inpatient and outpatient fins to ensure the accuracy and completeness of all documents. Reviews audit discrepancy report, pulls the account, processes the debit/credit adjustments, rebills the account to the third party payor and moves monies back to the insurance load. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of UB-04 and 1500 billing preferred. Must have working knowledge of insurance claim filing, collections, and established refund processing procedures. Productivity Standards of 75 accounts a day, miniumum. Quality Standards of 95% A/R aging 90 days less than 30% of total A/R. Accounts on WQ's can not be aged more than 30 days. Mail and correspondence must be worked within 5 working days. Medical Records request follow-up must be worked within 7 working days from first request. Account rejections in Quadax must be turned around within 2 days of receipt. Follow up with UM or physicians office on Prior Authorization denial within 1 day of receipt. Bad debt accounts to be worked weekly and completed by month end. Resolve and complete patient complaints daily. Denial Write-Off rate needs to be Ability to prioritize job functions, work independently and exercise good judgment. Must possess good written/verbal communication skills, good organizational/analytical skill and mathematical aptitude. Proficient use of calculator and minimum typing (55 wpm). Basic personal computer skills. EDUCATION High School Diploma/GED Equivalent Required Associates Business Administration Preferred 6 Healthcare/Medical - Business Office Required STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.