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MetLife jobs - 957 jobs

  • Communications and Engagement Lead

    Metlife, Inc. 4.4company rating

    Metlife, Inc. job in Cary, NC

    The Team You Will Join The Communications and Engagement Lead (CEL) is responsible for partnering with the assigned sales team to drive growth of MetLife's voluntary and core benefits product portfolio for Regional Market business. The CEL will serve as a benefits and enrollment expert, providing dedicated strategic guidance for communications strategies while maintaining existing client relationships. The Opportunity The CEL role is critical to driving employee education and engagement with helping our regional business customers understand the value of MetLife's group benefits. The CEL will partner with various organizations, including Product Center of Excellence (COE), Distribution Development, and Marketing to provide day-to-day support of MetLife's products to sales partners. The CEL will lead account planning efforts; and deliver training to sales partners. The CEL will serve as secondary support for strategic broker, prospect, and customer meetings to drive sales results, while building and maintaining strong relationships. This role will allow you to collaborate with various parts of MetLife's group benefits to be creative and strategic with communication campaigns supporting our customers. You will have an opportunity to develop various skills in this role that will help you grow personally towards a path of success for your career. How You'll Help Us Build a Confident Future (Key Responsibilities) * Build new and maintain existing, relationships with sales partners to increase revenue. * Partner with Voluntary Specialist Director VSD to consult and advise sales partners on value-added strategies to optimize business with brokers and clients. * Further sales force engagement and quality of sales pipeline and activity through training and account planning discussions. * Participate on strategic implementation calls to ensure sales is on track and enrollment/communication strategies are agreed to and executed. * Provide enrollment strategy direction by developing the proposal for second sale education and enrollment strategy through partnership with customer, broker, sales and/or third party. * Ensure resources supporting enrollment meetings are trained and prepared; Identify appropriate plan material/plan summaries and coordinate orders. * Measure participation and monitor case activity to ensure consistent, quality results. * Serve as the expert to identify and broker the right platforms to meet unique customer needs; be able to compare and contrast MetLife's proprietary systems to external options to ensure credible recommendations are made. * Conduct training workshops for aligned sales partners to increase the knowledge of MetLife's Voluntary & Worksite products and enrollment strategies. * Advise sales team on the strategic marketplace positioning of our product capabilities, solutions, and enrollment strategies. * Deliver on strategic initiatives as directed by management What You Need to Succeed (Required Qualifications) * 5+ years of experience in product, sales, marketing, or wholesaling in insurance industry (internal, external or combination) * Associates degree or higher * Excellent presentation skills * Thorough knowledge of and proven ability to demonstrate sales and marketing principles and practices What Can Give You an Edge (Additional Skills) * Expected to maintain a thorough knowledge of existing, new and enhanced products. * Ability to work independently and to communicate clearly and concisely * Results Driven, Strategic, Data-driven, Critical Thinking, Consultation, Customer Focus, Broker focused, Exceptional communication and influencing skills. * Proven ability to build strong relationships * Proven ability to produce results through others The expected salary range for this position is $76,500 - $100,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. $76,500 - $100,000
    $76.5k-100k yearly 7d ago
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  • Director Enterprise Data Design

    Metlife 4.4company rating

    Metlife job in Cary, NC

    Role Value Proposition: The role of Director Enterprise Data Design requires a senior person experienced in data architecture, including conceptual modeling, logical modeling, and business data design, and involves managing a COE and federated team. This role is crucial for translating insurance business needs into robust, scalable, and efficient data models and designs, ensuring data assets are well defined, integrated, and aligned with organizational strategy. Additionally, this leader will manage staff at all levels to grow their skills, foster team spirit, and encourage collaboration. The successful candidate will drive best practices for data architecture, modeling, and business data design throughout the enterprise Key Responsibilities: * Identify opportunities for efficiencies: Align business terms and business concept definitions with logical data modeling, integrating into the data dictionary and data glossary * Creation of a conceptual model in collaboration with business stakeholders, analysts, and data domain experts * Implement API Library Platform: Partner with technology and infosec to implement an API catalog of approved APIs * Federated Target Operating Model Oversight: Define a governance approach to federated enterprise conceptual data modeling * Establish oversight of all enterprise data architecture, including the conceptual, logical, and business data design * Define and establish KPIs and reporting Essential Business Experience and Technical Skills: Required: * Bachelor's degree in data management, data sciences, computer science, or related field. * 10+ years of experience in enterprise-wide implementation of data architecture, conceptual modeling, logical modeling, and business data design * Experience with ERWIN, Collibra, or other Data Modeling and Management tools. * Strong analytical and problem-solving skills with an ability to create simple solutions for complex business problems * Exceptional communication and presentation skills, with the ability to communicate complex technical concepts to both technical and non-technical audiences. * Experience in influencing without authority * Experience in modern data stack and operations. * Strong project management skills. Experience working in enterprise, complex, large-scale, multi-team programs. Preferred: * Certification as a plus, e.g., MS Certified, Google Certified, Oracle Certified, MongoDB Certified * Deep understanding of different database technologies and their tradeoffs, e.g. Databricks, Azure Synapse, MongoDB, Oracle, PostgreSQL, Snowflake, Fabric, AWS Redshift At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers. Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.
    $110k-138k yearly est. 60d+ ago
  • Remote Property Claims Adjuster (COLORADO SPRINGS)

    Usaa 4.7company rating

    Remote or Colorado Springs, CO job

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. Is this the role you are looking for If so read on for more details, and make sure to apply today. We seek to be the 1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. xevrcyc Remote working/work at home options are available for this role.
    $45k-54k yearly est. 21h ago
  • U.S. Private Bank - Wealth Advisor - Executive Director

    Jpmorgan Chase 4.8company rating

    Charlotte, NC job

    We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. As a Wealth Advisor in the U.S. Private Bank, you will help ensure that our clients' estate, income, tax, philanthropic, and other planning needs are identified and met through a comprehensive understanding of their wealth and objectives. **Job Responsibilities** + Serve as an advisor to clients on personal planning matters + Identify opportunities for the Bank to serve in a current or future fiduciary capacity + Serve as a resource for clients needing solutions regarding executive compensation, retirement planning, and business succession planning + Assist Bankers and other team members in their new business efforts + Cultivate relationships with professional advisors (PAs), principally attorneys and accountants, and coordinate the team's strategy with respect to PA outreach + Deliver in-market educational presentations to internal and external audiences (including prospects, clients, and PAs), write and review articles for internal and external publication, and engage in interviews for articles in trade and general publications, and other media + Support the coordination of sales efforts among Bankers, Investors, Capital Advisors and Trust and Estate Officers **Required Qualifications, Capabilities, and Skills** + Five plus years of complex estate and wealth planning experience + Professional designations required: JD + Recognized expertise in managing the estate planning needs of high-net-worth individuals + Sales experience, including: profiling, overcoming objections, negotiating, team-selling approach, closing the sale and bringing in referrals + Strong knowledge of U.S. and local transfer tax law and local substantive trust law, with the ability to apply that knowledge to client-specific planning situations + Strong knowledge of individual, fiduciary, corporate and partnership income tax laws, with ability to apply that knowledge to client-specific planning situations + Ability to evaluate wealth transfer goals of clients and prospects, identify which of the available techniques are appropriate, explain opportunities to clients and prospects and work with clients and prospects, and their other advisors, to determine best ways to implement **Preferred Qualifications, Capabilities, and Skills** + CPA designation + Ability to partner with clients' other advisors (principally their attorneys and accountants) + Demonstrated understanding of other wealth management disciplines, including investing and credit + Ability to work in a team-based environment JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $129k-186k yearly est. 21h ago
  • Production Support Tech Lead - GenAI

    AIG Insurance 4.5company rating

    Charlotte, NC job

    Be part of something groundbreaking At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help. With the support and investment needed to explore new frontiers in generative AI, you'll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers. This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build and scale world-class products. If you're excited by the opportunity to create meaningful impact, we'd love to hear from you. Who we are AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions. At AIG, we're reshaping how the world manages risk, and we're inviting you to be a key part of that transformation. As our Production Support Tech Lead - GenAI you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you're looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong. About the role As Production Support Lead, you will be at the forefront for creation of Operational Excellence & Business Continuity plan, being complainant and managing risk to production environment, clear and detailed knowledge management, monitoring cost and usage, Innovation & Continuous Improvement, define and establish Metrics & Performance for all the application under the GenAI Assist program. This is a unique opportunity to shape our AI-driven future, fostering innovation through modern development practices and delivering high-impact software that will drive business growth. Responsible for applying industry best practices to put a standard support model and process for our GenAI Assist Platform Potentially test, debug, and perform analysis of incidents reported from users. Responsible for change management co-ordination for production releases and upgrades Ensuring that production changes are reviewed and validated in production to avoid/minimize production issues Develop and maintain monitoring dashboards for various components in the application Problem Management - support and drive detailed root cause analysis of production issues, work with the Application Delivery, platform, DevOps and Business teams to address and provide remediation Provide regular verbal and written communications regarding status, risks, issues. makes recommendations for remediation or change Working with development teams ensure functionality deployments are completed without incident and with adherence to proper procedure Identify opportunities for application tuning Review, maintain and enhance application Run Books What is needed to be successful 10+ years of experience with providing support of application platforms at the enterprise level including incident management, patches, vulnerabilities, change management, monitoring, and continued platform improvement. Good knowledge in process to handle L2/L3 production issues Hands on experience on collaboration with multiple stakeholders / managers to perform incident management conduct RCAs and drive continuous improvement in application stability. Configured and maintained observability capabilities across critical applications and infrastructure, ensuring stability and visibility into application health and usage Hands on experience to monitor the production applications using monitoring tools such as Dynatrace, Splunk, cloud watch. Experienced in identifying performance bottle necks and issues. Experience in developing/supporting Java J2EE applications using Spring, Spring Boot, Microservices, REST API, Angular, XML and JSON. Developed a detailed run book / Knowledge Management documentation Good experience in Splunk search, dashboards creation and Alert generation. Worked on Global Agile Development teams Providing end user communications for critical issues with ETAs. Conducted Daily application health checks are performed to ensure the smooth running of the application. It would be nice if You are knowledgeable about ethical standards and controls for Generative AI and have worked in supporting AI/ML based enterprise application within large enterprises. You have development experience on enterprise application Veterans are encouraged to apply. #LI-CM1 #LI-AIG #AI #GenAI #artificialintelligence At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************. Functional Area: IT - Information TechnologyAIG PC Global Services, Inc.
    $88k-127k yearly est. Auto-Apply 15d ago
  • Legal Service Expert

    Ameriprise Financial 4.5company rating

    Charlotte, NC job

    The Legal Service Expert is responsible for ensuring the accurate and timely processing of legal documents in compliance with state and federal regulations. This role serves as a key liaison between internal teams and external parties, providing updates, resolving issues, and driving process improvements. Additionally, the position supports client account maintenance and contributes to firm-wide and team-level operational enhancements. Key Responsibilities Legal Document Processing * Complete processing of legal documents received, including but not limited to subpoenas, garnishment papers, tax levies, summons, support orders, and information requests. * Review all documents in their entirety and execute requested actions in compliance with state and federal regulations and company procedures. * Maintain accurate and detailed record-keeping for all processed documents. Legal Response Development * Develop and maintain standardized legal response templates to ensure consistency and compliance. * Respond to judicial requests promptly while adhering to internal corporate and legal policies. Bankruptcy Document Management * Handle all company-received bankruptcy documents with precision and confidentiality. * Respond to courts within required timeframes and ensure accuracy in completed documentation. Coordination and Communication * Coordinate legal activities related to court-generated requests with corporate office employees, field personnel, courts, and agencies. * Ensure compliance with legal requirements while safeguarding the confidential nature of all information. Required Qualifications * Bachelors degree or equivalent (4-years) * 0-1 years relevant experience Preferred Qualifications * Strong problem solving skills; organizational and time management skills including ability to meet tight deadlines with high degree of accuracy. * Excellent verbal, written and interpersonal communication skills demonstrated ability to maintain confidentiality/control of information. * Possess a detail orientation * Must be effective at working independently and part of a team, when required. * Prior experience in reviewing and interpreting legal documents. * Experience articulating legal requirements. * Previous experience working as a legal assistant or paralegal, closely with courts and attorneys. #S&O About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated annual salary for this role is $54,400 - $74,800. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt Job Family Group Client Service Line of Business SERVD Service Delivery
    $54.4k-74.8k yearly Auto-Apply 6d ago
  • Tech Risk and Controls Lead - Business Resiliency

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management. As a Tech Risk & Controls Lead in Risk Management & Controls, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape. Job responsibilities: Serve as a key point of contact for the Firmwide Resiliency Office quality team, attend related forums, manage quality findings and resolution, cascade information and best practices, and accountable for any Enterprise Technology deliverables Stay up to date on process, procedure, and regulatory changes, ensuring ET Business Resiliency leads are aware of and integrating into plans and testing conclusion records Collaborate with cross-LOB/CF teams to determine opportunities for further uplift for the overall program Monitor the implementation of actions to be taken, ensuring timely execution and adherence to established timelines Determine areas of risk and/or frequent areas of issue, prioritize actions to bring overall program uplift Develop and deliver insights to management, highlighting themes, areas of opportunity, and progress updates Maintain clear and open communication channels with stakeholders, ensuring transparency and fostering a collaborative environment Develop and maintain key contacts and working relationships with various areas within Enterprise Technology, Controls peer groups, and Firmwide Resiliency Ensure timely escalation of key risks and issues to management and interested stakeholders Required qualifications, capabilities, and skills: Obtain 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives Self-motivated and confident decision-maker with the ability to lead, challenge and influence change where necessary Synthesizes data quickly and communicates analysis succinctly and professionally Preferred qualifications, capabilities, and skills: CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred Minimum BS or equivalent level of education/experience preferred 7+ years in relevant business role, operations management, project/program management, or governance Ability to maintain professional documentation for internal and external reporting purposes Demonstrated knowledge/background in business resiliency #CTC
    $86k-108k yearly est. Auto-Apply 60d+ ago
  • Responsible Use AI - Process Management Lead

    Metlife 4.4company rating

    Metlife job in Cary, NC

    The Opportunity The Responsible Use of Data and AI Lead-Monitoring will play a pivotal role in ensuring the Responsible Use of Data and AI program delivers on its commitment to ethical, compliant, and risk-aware AI deployment. This position is responsible for overseeing the post-deployment lifecycle of AI use cases, with a focus on continuous monitoring, control validation, and risk re-assessment. The role ensures that medium and high-risk AI use cases remain within acceptable risk thresholds and that monitoring plans are executed, tracked, and revalidated on a defined cadence. Additionally, this leader will provide Quality Assurance oversight of Responsible Use of Data and AI risk assessments, with a particular emphasis on low-risk use cases, ensuring that low-risk classifications are accurate and that governance standards are upheld. This role collaborates across business units, control partners, and governance teams to maintain a robust oversight framework and drive continuous improvement in AI risk management. How You'll Help Us Build a Confident Future (Key Responsibilities) * Monitoring Oversight: Define and manage ongoing monitoring requirements for AI use cases across Lines of Business (LOBs), ensuring alignment with risk tiering and control partner expectations. * Control Tracking: Track and document the execution of medium and high-risk controls, ensuring mitigation plans are implemented, monitored, and validated. Maintain visibility into control status across the Responsible Use of Data and AI portfolio and escalate unresolved risks as needed. * Risk Assessment QA: Provide independent Quality Assurance oversight of Responsible Use of Data and AI risk assessments, validating consistency, completeness, and accuracy of risk ratings and control recommendations across all zones. * AI Impact Assessment Validation: Review and validate AI Impact Assessment documentation to ensure it accurately reflects the identified risks, recommended controls, and defined monitoring requirements. Confirm that assessments are comprehensive, consistent across use cases, and aligned with Responsible Use of Data and AI governance standards. * Use Case Revalidation: Coordinate periodic assessments of AI use cases based on risk level (e.g., high risk annually, medium every two years, low every three years), ensuring timely updates to risk ratings and control effectiveness. * Portfolio Management: Maintain a centralized risk registry of AI use cases, monitoring plans, and control statuses using IBM Watson governance platform. Provide visibility into the RUAI risk landscape. * Stakeholder Engagement: Partner with control functions (Ethical AI, Privacy, Information Security, Model Risk, Legal, etc.) and business teams to ensure monitoring responsibilities are clearly defined, executed, and escalated when necessary. * Continuous Improvement: Identify trends, gaps, and lessons learned from monitoring activities and risk assessments to inform updates to Responsible Use of Data and AI policies, training, and governance practices. * Regulatory Alignment: Stay current on emerging regulatory requirements and industry standards (e.g., NIST AI RMF, ISO 42001, EU AI Act) to ensure MetLife's Responsible Use of Data and AI monitoring practices remain compliant and forward-looking. * Reporting & Communication: Prepare and deliver regular dashboards and updates to Responsible Use of Data and AI leadership and governance committees on monitoring outcomes, risk trends, assessment QA findings, and remediation progress. Required Skills: * 8-10 years of experience in risk management, IT Risk Management, compliance, governance, or AI/data oversight roles, with a strong understanding of AI lifecycle risks. * Bachelor's or advanced degree in a technical, data, or governance-related field (e.g., Business, Finance, Risk Management, Public Policy). * Demonstrated success in implementing monitoring programs or compliance processes at scale. * Strong understanding of AI fundamentals and Responsible AI principles, including ethical, legal, and societal considerations in AI deployment. * Proven ability to manage cross-functional initiatives and influence stakeholders across business, technical, and control functions. * Familiarity with AI governance frameworks and regulatory standards (e.g., NIST AI RMF, ISO 42001, EU AI Act). * Strong analytical, communication, and program management skills. Preferred Skills: * Experience with risk monitoring platforms and tools (e.g., OpenPages, Watson, GRC systems). * Certifications in Risk Management such as GRC Professional Certification (OCEG) or CRISC (Certified in Risk and Information Systems Control) is highly desirable. * AIGP certification or working toward AIGP preferred. Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.
    $79k-105k yearly est. 34d ago
  • Merchant Services Business Development

    Jpmorgan Chase & Co 4.8company rating

    Charlotte, NC job

    JobID: 210648717 JobSchedule: Full time JobShift: : Join our team and play a key role in expanding our merchant services business at JP Morgan. If you are passionate about helping entities succeed and thrive in a fast-paced environment, we would love to hear from you. As a Business Development Manager in Merchant Services, you will be responsible for driving growth and expansion of our merchant services offerings by identifying new business opportunities, building strong relationships, and delivering tailored solutions that meet their unique merchant service needs. Key Responsibilities: * Identify and Develop Opportunities * Working closely with the Commercial Banking coverage team, you will proactively identify and pursue new business opportunities within a defined territory * Develop and maintain a robust pipeline of prospective clients * Develop and implement effective sales strategies tailored to each sector to achieve assigned revenue targets. Collaborate with cross-functional teams to ensure seamless delivery of services and solutions. * Develop and maintain strong collaborative relationships with Treasury Services (TS) and banking partners to enhance the delivery of comprehensive merchant services solutions; leverage these partnerships to identify joint business opportunities, streamline service offerings, and ensure a cohesive approach to meeting client needs * Stay informed about industry trends, regulatory changes, and emerging technologies in payment processing for the government sector; use this knowledge to build business development strategies and identify areas for growth * Prepare and present compelling proposals, RFP's and presentations to clients. * Clearly articulate the value proposition of our merchant services solutions * Work closely with internal teams, including product development, marketing, and customer support, to ensure client satisfaction and successful implementation of services * Track and report on key performance indicators (KPIs) related to business development activities in the government sector * Use data-driven insights to refine strategies and improve outcomes Required Qualifications and Skills: * Bachelor's degree in Business, Finance, Public Administration, or equivalent work-related experience * Proven track record of success in business development and exceeding sales goals * Strong understanding of payment processing solutions and merchant services products * Excellent communication, negotiation, and presentation skills * Ability to build and maintain strong relationships and partnerships with internal and external partners * Strategic thinker with the ability to identify and capitalize on market opportunities * Self-motivated and results-oriented, with a strong drive to achieve and exceed assigned revenue targets
    $63k-87k yearly est. Auto-Apply 60d+ ago
  • Psychiatric Clinical Specialist

    Metlife 4.4company rating

    Metlife job in Cary, NC

    Must be within a commutable distance of the Oriskany, NY, Tampa, FL, Cary, NC, Aurora, IL, Bloomfield, CT, office location In office once a month for meetings Training - 8 - 10 weeks, M-F virtual (8 - 4pm) EST Shift: 8 hour day + 1/2 hour lunch. Start time flexible from 7 - 9am EST. Start Date: 03/2/2026 Key Responsibilities: Manages assigned caseload of complex cases; applies specialized training/knowledge to the assessment of cases; provides technical insight and advice. Reviews, records, and analyzes medical records and treatment plans data and compares duration control guidelines and clarifies functional inconsistencies Provides recommendations to team regarding employee's current or potential functional abilities Develops goal-focused return-to-work plans; addresses barriers for return to work Facilitates communication between employee, physician and employer and partners with all parties to achieve a positive outcome Follows established claim policies and practices to resolve claims issues Performs other related duties as assigned or required. Essential Business Experience and Technical Skills: Required Master's Degree in Clinical Psychology or Social Work; if Registered Nurse will accept associate degree or higher with current RN state license. Must have 2+ years of experience in Psych (BSN Preferred) 2+ years of experience in inpatient or intensive outpatient or outpatient therapy in a clinical setting Preferred Licensure in Clinical Psychology or Social Work Disability insurance or workers compensation case management, private rehabilitation risk management, occupational health, or rehabilitation facility is highly preferred Solid verbal and written communication skills Analytical and critical-thinking skills Deep and broad technical knowledge of medical conditions, prognosis, and treatment Basic understanding of the disability contract, its key provisions, and the implication of those provisions 5+ years of experience Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.
    $67k-96k yearly est. 25d ago
  • Scrum Master - Data Science & Analytics

    The Hartford 4.5company rating

    Charlotte, NC job

    Scrum Master - BA08AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. A Scrum Master plays an integral role in enabling Agile best practices to ensure the successful design and deployment of end-to-end analytical solutions to better serve our business partners. This role will support the Middle & Large Business organization as part of the Middle & Large Business Data Science, AI and Analytics team. The Middle & Large Business Data Science, AI and Analytics team is one of three practices (business-aligned teams) in the broader Business Insurance Data Science, AI and Analytics organization. We are seeking a dedicated and experienced Scrum Master to join our team. The ideal candidate will be responsible for supporting two scrum teams by facilitating and guiding the Scrum process, ensuring that the team adheres to Agile principles and practices. The Scrum Master will work closely with the Product Owner and development team to deliver high-quality products and improve team efficiency. As a Scrum Master, you will be expected to facilitate Scrum ceremonies such as team standups, PI planning, sprint refinement, and sprint planning, as well as support successful iterations through improved flow and ART performance. You will identify opportunities or antipatterns in existing processes/practices and coach the teams on new or improved behaviors. Additionally, this role provides support to the Data Science and Engineering teams by analyzing and generating insights on performance metrics and building relationships with other ART team members and business customers to help clear blockers and dependencies. This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday). Responsibilities: * Facilitate team stand-ups, sprint planning, sprint refinement, PI planning, and retrospectives. * Ensure the team follows Agile practices and principles. * Remove impediments and obstacles that hinder the team's progress. * Foster a collaborative and supportive team environment. * Work closely with the Product Owner to manage the product backlog and prioritize work. * Monitor and report on team performance and progress. * Coach and mentor team members on Agile methodologies and best practices. * Promote continuous improvement and innovation within the team. * Work with partner Scrum teams and corporate resources to ensure dependencies are met to maximize team efficiencies. Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. * Certified Scrum Master (CSM) or equivalent certification. * Proven experience as a Scrum Master in an Agile environment. * Strong understanding of Agile principles and practices. * Excellent communication, leadership, and problem-solving skills. * Ability to work effectively with cross-functional teams. * Experience with Agile tools such as Rally. Preferred Qualifications: * Experience in the insurance industry. * Advanced Scrum Master certification (e.g., Advanced Certified ScrumMaster, Certified Scrum Professional). * Knowledge of other Agile frameworks (e.g., Kanban, Lean). Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $92,000 - $138,000 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It's Like to Work Here | Perks & Benefits
    $92k-138k yearly Auto-Apply 9d ago
  • Business Specialist with Corporate Background

    Northwestern Mutual-Greensboro 4.5company rating

    Remote or Greensboro, NC job

    Job DescriptionBenefits: Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Transition Your Corporate Background into Financial Services! Strategic Thinking & Problem Solving: Corporate professionals are trained to assess complex situations, identify opportunities, and implement strategic solutions, skills that directly translate to personalized financial planning and advising. Client Relationship Management: Experience in managing internal and external stakeholders equips them to build trust, communicate effectively, and deliver exceptional client service, critical for long-term success in financial services. Data-Driven Decision Making: Familiarity with metrics, forecasting, and performance analysis helps them confidently guide clients through financial decisions with clarity and confidence. Professional Discipline & Work Ethic: A structured corporate environment fosters accountability, time management, and goal orientation, traits that support the nature of building a successful financial practice. Our thriving office is located at: 333 N. Greene Street, Suite 400, Greensboro, NC 27401 Meet our thriving team! Jeff Jackman, Wealth Management Advisor & Growth & Development Director: How long with NM? 10 years Previous experience? Formerly in the golf business, selling and fitting golf clubs since college. Passionate about? Enthusiastic about spending time with his 1-year-old daughter, grilling BBQ, avid golfer, snowboarding, Pittsburgh sports fan, and enjoys personal development and psychology. Kristin Kling, Financial Advisor: How long with NM? 10+ years Previous experience? Worked at American Express, Wells Fargo, and Lincoln Financial in both call center and banking roles. Passionate about? Empowering women in business, exploring new cities and restaurants, baking, musical theater, and connecting people. Megan Parker, Director of Selection & Recruitment: How long with NM? 2 years Previous experience? Worked in conferencing, event planning, sales, talent acquisition, and career services in higher education for 9 years. Passionate about? Traveling, live music, college basketball & football (Go Deacs!), musical theater, club pilates, volunteering in the community, and gardening. M. Scott Henegar, Managing Director: How long with NM? 29 years (14 as an Advisor, 15 as Managing Director) Previous experience? Resort consulting, snow ski instructor, river guide. Passionate about? Family, fly fishing, piloting single-engine airplanes, golf, and traveling with family to Europe and the islands. Key Responsibilities: Client Consultation: Engage with clients to understand their financial goals, aspirations, and concerns. Financial Planning: Develop comprehensive financial plans that include investments, insurance, and retirement. Insurance Solutions: Recommend and implement insurance strategies to protect clients' assets and income. Ongoing Support: Monitor clients' financial plans and provide regular updates, adjusting strategies as needed to meet changing circumstances. Networking: Build and maintain a network of clients through referrals, community involvement, and professional associations. Qualifications: Education: A bachelor's degree in finance, business, or a related field is preferred. Experience: Previous experience in financial services, insurance or business development is beneficial but not required. Skills: Strong interpersonal and communication skills, analytical thinking, and the ability to build trust and rapport with clients. Licenses: Obtain necessary licenses, such as Series 6, 63, and state insurance licenses (training and sponsorship available). Benefits: Professional Development: Access to ongoing training and development programs, including sponsorship for advanced certifications. Income Potential: Competitive compensation structure including performance incentives, with no ceiling. Support and Mentorship: Comprehensive support from a dedicated planning team, marketing resources, and experienced mentors. Work-Life Balance: Flexibility to create a schedule that fits your lifestyle and goals. Impact: Make a lasting impact by guiding individuals and families in your community towards financial security and success. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Scott Henegar is a Managing Director of NM and not in legal partnership with NM, or its subsidiaries. Flexible work from home options available.
    $57k-84k yearly est. 6d ago
  • SSDLC IT/IS Risk Management & Governance Executive - Charlotte

    USAA 4.7company rating

    Charlotte, NC job

    **Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** USAA is seeking an **IT/Info Security Risk Management & Governance Executive** who needs to have **"hands-on"** expertise in **SSDLC - Second Line of Defense** . This role sits within the Chief Risk Office for Technology. We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: **Charlotte, NC** , San Antonio, TX, Tampa, FL with a preference for **Charlotte** . **_*** Relocation assistance is available to Charlotte for this position ***_** The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: + Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the **second line risk role.** Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. + Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. + Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. + Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. + Assists in interactions and briefs on domain of responsibility with **regulators from the OCC, FED, FDIC, and CFPB** as well as prepare Board and Senior Management level reports related to IT/IS risk. + Builds and oversees a team of employees (~5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. **Minimum Education:** + Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. **Minimum Experience:** + 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations. + 4+ years of people leadership experience in building, managing and/or developing high-performing teams. + Industry certification(s) in Information Security (e.g., **CISSP** , CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., **CRISC** ) or Physical Security (e.g., CPP). + Demonstrated experience working with and applying Risk, Security or Audit frameworks ( **FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16** ). + Knowledge of applicable laws, rules, and regulations applicable to financial institutions. + Experience making data-driven decisions. + Experience working with external agencies and regulators. + Broad knowledge of information technology systems and general system development principles. **What sets you apart:** + 7+ years of risk management and regulatory experience in a functional area such as **insurance, banking, or financial services (Large size organizations 20k+)** + 10+ years experience focused on **Information Security, Data, Risk Management** , evaluating the design and development of software. + Experience with **artificial intelligence (AI)** and machine learning principles, including responsible AI use case evaluations and deployment. + 10+ years **"hands-on"** experience integrating security throughout the **Secure** **S** **oftware Development Lifecycle (SSDLC)** , including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases. + Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. **Compensation range:** The salary range for this position is: $169,880.00 - $305,780.00 **.** **USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).** **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
    $66k-86k yearly est. 60d+ ago
  • Business UAT Analyst I - Campaign Testing - BILINGUAL SPANISH REQUIRED

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Possess Bilingual Spanish capabilities Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented
    $96k-122k yearly est. Auto-Apply 60d+ ago
  • 2027 Commercial & Specialized Industries Summer Analyst Program

    Jpmorgan Chase & Co 4.8company rating

    Charlotte, NC job

    JobID: 210693574 JobSchedule: Full time JobShift: Base Pay/Salary: Boston,MA $38.46-$38.46; Irvine,CA $38.46-$38.46; Denver,CO $38.46-$38.46; Washington,DC $38.46-$38.46; Seattle,WA $38.46-$38.46; San Francisco,CA $38.46-$38.46; New York,NY $38.46-$38.46; Chicago,IL $38.46-$38.46; Los Angeles,CA $38.46-$38.46 Join JPMorganChase's Commercial & Specialized Industries (C&SI) group, serving diverse entities with revenues from $20 million to $2 billion. This role offers direct client work in banking, treasury, and credit, alongside strategic projects to enhance your skills. Benefit from comprehensive training, mentorship, and engagement with senior leaders to kickstart your financial services career, with options for a diversified experience or a focused track in Capital & Advisory Solutions in major cities like Chicago, Houston, and New York. Analysts will gain expertise in financial modeling, credit analysis, and client interactions within a collaborative team environment. How we're organized: As a Summer Analyst within the Commercial & Specialized Industries team, you will hone your skills in financial modeling, credit analysis, and client engagement in a collaborative environment. You have the option to choose between two program tracks: * A diversified experience across various teams and functions, where you will work with regional groups and industry segments such as Agribusiness, Life Sciences, and Technology. * A focused program in Capital & Advisory Solutions, offering exposure to Asset Based Lending, Mid-Cap Financial Sponsors Group, and Syndicated Finance teams, where you will engage in complex financing and analytics. You will prepare client-facing materials, including pitchbooks and marketing decks, and participate in the origination, structuring, and marketing of loan syndication. Syndicated Finance Group Locations: Chicago, Houston Syndicated Finance Group Analysts support the origination, structuring, pricing, negotiation, and distribution of loan syndications for Middle Market and Commercial Real Estate clients in North America by collaborating on debt transactions-including financial modeling, cash flow analysis, term sheet development, credit and capital market presentations-preparing offering and marketing materials for investors, and working with credit professionals on transaction legal documentation. Asset Based Lending Locations: New York, Chicago, Los Angeles, Irvine, Atlanta, Dallas As an Analyst in the ABL group, you will learn credit analysis fundamentals and work with experienced teams on structuring and managing financing solutions, gaining exposure to industry-leading credit, origination, and syndication teams that cover a broad spectrum of industries, contribute to the Commercial Bank's loan portfolio with approximately $44 billion of credit exposure and over 1,000 clients, receive training in lending based on both collateral value and cash flows, and ultimately develop into a specialist with broad credit skills and industry experience. Financial Sponsors Group Locations: New York, Chicago, Los Angeles FSG Analysts develop deal-related and client-facing materials-including pitchbooks and marketing decks-conduct financial analysis in partnership with Credit, Commercial Banking, and Investment Banking teams, participate in client calls for both relationship management and deal execution, and collaborate with C&SI Bankers, Credit Officers, and Product Partners to deliver financing solutions and strategic advisory across Commercial and Investment Banking divisions. In all tracks, Summer Analysts supporting our regional groups will work with C&SI Bankers, Credit Officers, Treasury Officers and Product Partners who cover a variety of industries to provide a range of financing solutions and strategic advisory. Job Responsibilities: Our Summer Analyst Program will provide you with an introduction to client management, credit structuring, and cash management allowing you to develop the necessary skillset to become a successful Full-Time Analyst. The 9-week program will begin with a week of orientation and training, giving you foundational business knowledge you'll build upon throughout the summer. You will also have the opportunity to hear from and network with senior leaders and spend time with peers from programs across the bank at philanthropic and group events. Upon successful completion of the internship program, you may receive an offer of full-time employment in our 2.5 year, full-time C&SI Analyst Program. You'll make an impact by: * Working on financial models to support financing transactions * Preparing marketing materials for use in client meetings (covering topics such as financing alternatives, working capital optimization, and industry analysis) * Learning how to identify treasury product solutions to benefit clients' long-term planning * Collaborate with deal teams regarding business development strategy, including the identification of potential prospects * Developing an understanding of the full breadth of J.P. Morgan products and service offerings * Conducting client and prospect research to support business development efforts Locations we hire for C&SI - Diversified Track: * Atlanta * Austin * Birmingham (Detroit Metro Area) * Boston * Charlotte * Chicago * Dallas * Denver * Houston * Indianapolis * Irvine * Los Angeles * Miami * Nashville * New York City * Philadelphia * Phoenix * San Francisco * Seattle * Washington D.C. Locations we hire for C&SI - Capital & Advisory Solutions Track: * Atlanta * Chicago * Dallas * Houston * Los Angeles * New York City Who We Are Seeking: We are looking for individuals who have an interest in corporate banking and enjoy working with people, building relationships, and providing best-in-class customer experience. Required qualifications, capabilities and skills: * Exceptional verbal and written communication skills * Excellent problem solving and critical thinking skills * Strong attention to detail * Ability to thrive in a fast-paced, collaborative work environment * Pursing a bachelor's degree with an expected graduation date between December 2027 and June 2028 * Candidates must be authorized to work permanently in the U.S. Preferred Qualifications: * Coursework in business, finance, or accounting a plus * Minimum cumulative GPA of 3.2 on a 4.0 scale is preferred FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries. To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorganChase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.) Please note that your performance in this program will be evaluated for the purpose of assessing a permanent full time offer post-graduation, a role that is likewise ineligible for employment-based immigration sponsorship. Our Mission: At JPMorganChase, we're creating positive change for the diverse clients, customers, and communities we serve. We do this by championing your innovative ideas through a supportive and inclusive culture that helps you every step of the way as you build your career. If you're passionate, curious, and ready to make an impact, we're looking for you. About The Process: To be considered, you must complete the following steps: * Complete this application including selection of city preference. * Your city preference should align with your current internship location. About Us: JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorganChase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. Equal Opportunity Employer/Disability/Veterans About the Team: Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations. Commercial & Specialized Industries (C&SI) teams provide credit, cash management, capital markets and corporate finance advisory solutions to corporations, municipalities and nonprofits. Core Banking teams generally focus on clients with annual revenues of $20 million to $2 billion. The local delivery model, coupled with the firm's global resources, offers clients customized, comprehensive solutions and personalized service by building long-term relationships.
    $62k-86k yearly est. Auto-Apply 7d ago
  • Call Center Supervisor 13969

    Metlife, Inc. 4.4company rating

    Metlife, Inc. job in Cary, NC

    In person Training - 7 weeks 8a-5p In office once a month for office meetings Summary of Responsibilities: Through strong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on every call that is consistent with GCS values and principles, while assisting MetLife customers with questions on their policy, features, benefits and executing on requests for transactions or processing. Create an environment that promotes a high level of engagement among associates and delivers on superior customer satisfaction. Clearly communicate with and coach associates to ensure key business metrics are delivered. Principal Responsibilities: * Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service on a variety of MetLife products ensuring a superior customer experience. * Proactively coach, motivate and develop associates to ensure their performance exceeds our customer's expectations. Hold them accountable for those results. * Partner with recruiting to acquire new and diverse talent into the service organization with the requisite customer orientation, skill set and knowledge to build and strengthen customer relationships and drive profitable growth. * Monitor associate calls and provide feedback on quality of information, quality of interaction and following appropriate procedures. * Create performance appraisals for associates, including tracking performance trends for determination of recognition and disciplinary action. * Ensure department compliance with all applicable ERISA, HIPAA and internal Quality Management Systems regulations and guidelines. * Foster collaboration among peers and with other partners by building effective, results-driven relationships to leverage resources across GCS and MetLife. Knowledge/Skills/Competencies Required: * New hires should live a commutable distance from the site the role is posted in * Ability to create a work environment that fosters high morale & employee engagement within a service operation that is fast paced and subject to frequent change * Demonstrated commitment to diversity, integrity and value of the contributions of associates at all levels in the organization * Demonstrated excellent interpersonal communication and coaching skills to develop talent for the future * Strong supervisory/leadership skills and abilities * Customer focused * Commitment to continuous, ongoing improvement in the level of service provided to internal and external customers * Demonstrated problem solving and decision-making skills along with the ability to manage multiple projects * Ability to manage change and to support company-wide initiatives * Ability to work effectively as a member of a supervisory team * Knowledge of the organization's operations, quality management tenets, products and services as well as those of related organizations and business partners * General understanding of the Company's Human Resources policies and procedures What Can Give You an Edge (Additional Skills) * Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * Innovative and Self-Directed. The expected salary range for this position is $55,600 to $93,600. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. $55,600 to $93,600
    $55.6k-93.6k yearly 35d ago
  • Director Cloud Services Engineering

    Metlife, Inc. 4.4company rating

    Metlife, Inc. job in Cary, NC

    Who We Are The Cloud Services Engineering (CSE) team is a key part of of the Cloud Engineering and Enablement organization, which is responsible for defining and delivering cloud infrastructure standards and services globally for MetLife. Cloud Services Engineering (CSE) team is the driving force behind the standardization and enablement of the Azure services portfolio at MetLife, including application, data, AI, integration, and more. As stewards of MetLife's Azure service catalog, we set the standards and orchestrate the seamless adoption of cutting-edge cloud capabilities across the enterprise. What We Do Our team partners closely with application, data, and business solution teams to architect, optimize, and future-proof MetLife's Azure infrastructure. We deliver robust, enterprise-ready solutions through custom Terraform modules, automation frameworks, and best-in-class configuration practices-ensuring security, compliance, and operational excellence at scale. * Cloud Architecture & Strategy: Define and evolve enterprise cloud standards and patterns. * Terraform Module Development: Establish reusable, secure, and compliant infrastructure-as-code modules. * Service Enablement: Integrate new Azure services and capabilities to meet business needs. * Cost Optimization: Implement strategies to reduce cloud spend while maintaining performance. * Security & Compliance: Ensure adherence to regulatory requirements and best practices. * Performance & Reliability: Continuously improve efficiency and resiliency of cloud services. * Operational Readiness: Equip operations teams with tools and processes for effective support. * Governance & Standardization: Maintain consistent configuration standards across the organization. The Value We Provide Our team accelerates MetLife's digital transformation by delivering: * Innovation & Agility: Rapid adoption of emerging Azure technologies. * Cost Efficiency: Optimized resource utilization and financial stewardship. * Security & Compliance: Protection against threats and regulatory alignment. * Reliability & Performance: High availability and operational excellence. * Standardization & Ownership: Scalable, secure, and consistent cloud operations. Position Summary We are seeking a visionary leader to head our Cloud Services Engineering team. This role will own the design, development, and governance of Azure infrastructure service automation, ensuring security, scalability, and cost efficiency. The Director will manage a team of skilled engineers, drive strategic initiatives, and partner with senior technology leaders to advance MetLife's cloud capabilities. Key Responsibilities Leadership & Strategy * Define and execute the enterprise cloud engineering roadmap aligned with business and technology objectives. * Lead strategic initiatives to modernize infrastructure and adopt emerging technologies. * Partner with architecture, security, and operations teams to ensure cohesive cloud governance. Team Management * Build, mentor, and lead a high-performing cloud engineering team. * Foster a culture of innovation, collaboration, and continuous improvement. Technical Oversight * Own development and maintenance of Terraform modules and IaC standards. * Ensure consistent Azure service configuration and compliance across all environments. * Drive cost optimization, security hardening, and performance tuning initiatives. Operational Excellence * Establish processes for operational readiness and incident response. * Monitor health advisories and proactively mitigate risks. Required Skills: * Cloud Expertise: Deep knowledge of Azure services, networking, security, and governance. * Infrastructure as Code: Advanced experience with Terraform and Terraform Cloud. * DevOps & Automation: Strong understanding of CI/CD pipelines and automation frameworks. * Security & Compliance: Proven ability to implement cloud security best practices. * Leadership: Experience managing engineering teams and driving enterprise-scale initiatives. * Bachelor's degree in computer science, Information Technology, or related field. * 7+ years of experience in cloud engineering, with at least 5 years in leadership roles. * Excellent communication and collaboration skills. Preferred Skills: * Certifications such as Azure Solutions Architect Expert and Terraform Associate. * Experience in large-scale enterprise environments. * Financial Stewardship: Ability to optimize cloud spending and managing budgets effectively. Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office. The expected salary range for this position is $121,100 - $180,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. $121,100 - $180,000
    $121.1k-180k yearly 60d+ ago
  • AD & Actuarial Associate - Global Specialty Financial Lines

    The Hartford 4.5company rating

    Charlotte, NC job

    AD & Actuarial Associate - AS07AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. Overview of the Position The position is part of the Global Specialty US Actuarial pricing team supporting the Financial Lines book of business. This role supports this segment's success as the Assistant Director & Actuarial Associate for Public D&O, Financial Institutions, and Transactional Liability business. The position will work in close partnership with our Underwriting Divisions as well as Finance, Claims, and IT departments. Responsibilities As a key member of the Global Specialty Actuarial team, this individual will perform a variety of actuarial functions including rate development, price monitoring, loss ratio planning, profitability studies and rate filing support where applicable. This person will also assist with semi-annual reserve studies. We seek a candidate with strong statistical, analytical and communication skills, who is eager to challenge and continuously improve established processes and creatively solve new problems. Please note: This position can be part of our Actuarial Student Program for individuals meeting the entry requirements. Pricing + Assist in the development, enhancement and maintenance of actuarial pricing methodologies and tools used by the Underwriting and Product teams. This includes tools focusing on risk segmentation as well as the development of account-specific indicated premium. + Identify and analyze critical pricing and profitability benchmarks. + Analyze internal pricing results and competitor information when available. + Assist in developing and maintaining price monitoring systems and tools. + Seek out innovative approaches and apply R/SQL skills to enhance existing processes and utilize predictive modeling. + Partner with Actuarial and other colleagues within The Hartford who support similar lines of business. + Foster strong connections between teammates and key business partners. General + Support financial planning and budgeting, including frequency and severity trend analyses. + Collaborate with Underwriting to help guide and monitor strategy. + Initiate and participate in the development of procedures to improve data quality. + Present analyses and recommendations to business partners to guide future decisions. Qualifications: + ACAS or near-ACAS preferred. Candidates with actuarial experience not pursuing exams will also be considered. + 3+ years of Property and Casualty Insurance Actuarial experience. + Knowledge of Actuarial Pricing and reserving techniques. + Strong technical/analytical skills; proficiency in Excel required and experience with R/SQL preferred. + General knowledge of Property and Casualty insurance operations. + Effective oral and written communications skills. + Independently motivated; constantly looking for areas to add value. + Teamwork skills include the ability to effectively collaborate and work with individuals across various teams. This role will have a Hybrid work schedule, with the expectation of working in an office 3 days a week (Tuesday through Thursday). Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $108,800 - $163,200 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us (************************************* | Our Culture (******************************************************* | What It's Like to Work Here (************************************************** | Perks & Benefits (********************************************* Every day, a day to do right. Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day. About Us (************************************* Our Culture What It's Like to Work Here (************************************************** Perks & Benefits Legal Notice (***************************************** Accessibility Statement Producer Compensation (************************************************** EEO Privacy Policy (************************************************** California Privacy Policy Your California Privacy Choices (****************************************************** International Privacy Policy Canadian Privacy Policy (**************************************************** Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice (******************************************** Hartford India Prospective Personnel Privacy Notice
    $108.8k-163.2k yearly 60d+ ago
  • Senior Business Controls Automation Consultant

    Metlife, Inc. 4.4company rating

    Metlife, Inc. job in Cary, NC

    Role Value Proposition: The Vendor Management Enablement (VME) team, in Business Controls, serves as a strategic support function for the Vendor Management Organization. This team ensures that the Vendor Management Organization is equipped with standardized processes, procedures, training, and automation tools to drive efficiency and simplify vendor management practices. We are seeking a skilled and motivated Senior Vendor Automation Specialist to join our team and drive automation initiatives across business processes. The ideal candidate will have hands-on experience with Microsoft Power Platform tools-PowerApps, PowerAutomate, and Power BI, Alteryx, Python, or SQL-and other data and automation tools with a strong understanding of how to streamline workflows, improve data visibility, and enhance operational efficiency. Key Responsibilities: * Data Automation: Automate recurring reports, dashboards, and data validation processes. * Application Development: Design, develop, and maintain custom business applications using PowerApps to meet organizational needs * Workflow Automation: Implement automation of workflows and system integrations through PowerAutomate to streamline processes * Data Visualization: Create and manage interactive dashboards and reports with Power BI to support data-driven decision-making * Collaboration: Partner closely with business units to gather requirements and translate them into technical solutions, data models and reporting standards. * Governance and Security: Ensure that developed solutions are scalable, secure, and adhere to IT governance policies * Issue Resolution: monitor data quality, troubleshoot and resolve issues related to automation tools and data integrations to maintain smooth operations * Documentation: Keep detailed records of processes, configurations, and best practices to support knowledge sharing and consistency * Training and Support: Provide training and ongoing assistance to end-users regarding Power Platform solutions to maximize adoption and effectiveness Essential Business Experience and Technical Skills: Required: * Bachelor's degree or equivalent in Data and Analytics, Computer Science, Information Systems, Engineering, or related field experience. * 3-5+ years of experience in data automation, data engineering, IT product management, automation, or related business intelligence roles. * Proficiency in SQL, Python, or data transformation and analysis and building reports and dashboards in PowerBI, or equivalent. * Experience with Agile/Scrum methodologies. * Strong analytical, problem-solving, and communication skills. Preferred: * Prior experience working with Microsoft Power Platform tools-PowerApps, PowerAutomate, and Power BI. * PowerApps certification. * Experience working with vendor management and contract management processes. * Experience with third party management software (Sirion, Icertis, etc.) At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers. Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office. The expected salary range for this position is $76,500 to $102,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. $76,500 to $102,000
    $76.5k-102k yearly 6d ago
  • Part Time (20 Hours) Associate Banker, Fort Bragg Branch, Fort Bragg, CA

    Jpmorganchase 4.8company rating

    North Carolina job

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience. FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
    $23k-50k yearly est. Auto-Apply 4d ago

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