Client Service Director - Specialty Markets
Metlife job in Aurora, IL
Director - Client Services - Specialty Markets Regional Business is excited to announce an opening for the Director - Client Services - Specialty Markets role, a strategic leadership position that plays a vital part in shaping our client experience and driving business growth across PEOs, Payroll and Staffing firms, Associations, Unions, Trusts and/or TPAs. This role is ideal for someone who thrives in a dynamic environment, leads with vision, and is passionate about delivering exceptional service to our clients.
As Director - Client Services, you'll lead a high-performing team of Client Service Consultants and other key Service roles, and collaborate across departments to elevate our market presence, strengthen client relationships, and ensure operational excellence. This role is central to our mission of delivering outstanding service and building long-term partnerships with our clients.
Key Responsibilities
Lead and develop a team of Client Service Consultants and other key Service roles, focusing on performance, coaching, and talent retention.
Partner with sales leadership to create strategic business plans that drive revenue growth and customer satisfaction.
Build strong client relationships and lead strategic account planning, while enhancing national visibility and brand recognition.
Identify and implement improvements to drive business outcomes.
Collaborate with internal teams and external vendors to ensure timely and accurate service delivery.
Monitor key performance metrics to drive accountability and continuous improvement.
Key Requirements
Minimum of 5+ years of management experience
Proven leadership experience with the ability to inspire and influence teams.
Strong understanding of Group Benefits products, business operations, financial forecasting, and analytics.
Extensive experience in client relationship management and strategic account oversight.
Demonstrated success in project and change management in driving business solutions
Excellent communication and collaboration skills.
Resilient, adaptable, and proactive with a strong ownership mindset.
Preferred:
Bachelor's degree
10+ years Relevant business experience
8+ years of management experience
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Client Services Consultant II
Metlife, Inc. job in Aurora, IL
Role Value Proposition: MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits, and asset management to individual and institutional customers. We're united by our purpose to help our customers and each other create a confident future; we're guided by empathy; and we're inspired by each other to make a difference in the lives of our coworkers, customers, communities, and the world at large. At MetLife, it's #AllTogetherPossible. Join us!
The Client Services Consultant II provides administrative support and customer service to National Accounts group insurance clients. Works with account team, Account Executive and other internal partners to manage customer relationships.
Key Responsibilities:
* Overall accountability for: client requests, leading projects, providing clients with alternative solutions, identifying possible plan design alternatives, acting as a liaison between the client and internal MetLife teams.
* Provides exceptional customer service to support ongoing customer delivery and client satisfaction.
* Leads and participates in both customer- and internal-facing presentations and meetings.
* Collaborates and acts as a liaison to assist with problem resolution and troubleshooting.
* Participate in client account audits and strategic planning process.
* Partners with Financial team in completion of client reports; analyzing results and identifying trends.
* Leads and coordinates implementation of the addition of MetLife products on a basis.
* Participates in strategy meetings, establishes specific processes and reports, reviews contract documents, completes broker agreements, creates process manuals and inputs and ensures accurate input of data in MetLife systems.
* Maintains awareness and knowledge of MetLife's and competitors' products and trends.
* Perform other related duties as assigned or required.
Essential Business Experience and Technical Skills:
Required:
* 5-7+ years of relevant experience
* Knowledge of Group Benefits core products including Dental and/or Life, Disability
* Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint)
* Excellent organizational, interpersonal, and communication skills, both written and verbal.
* Strong project management skills including problem solving, attention to detail, analytical thinking and decisiveness.
* Ability to work autonomously; effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible
* Ability to balance client expectations with MetLife capabilities
* Self-motivated to learn more about the business and is proactive in personal development
Preferred:
* High School diploma required; BS/BA preferred.
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The expected salary range for this position is $63,500 - $84,700. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$63,500 - $84,700
Financial Representative Trainee (Sales) - Chicago. IL
Oakbrook Terrace, IL job
Are you driven, self-motivated, and eager to jumpstart your career in the financial services industry? We're seeking passionate individuals to join our Accelerator Program, a dynamic trainee experience designed to set you up for long-term success. As a Financial Representative Trainee, you'll embark on a comprehensive program that equips you with the skills and competencies necessary to excel in selling Individual Insurance products and building a sustainable, holistic financial practice. Through a combination of self-study, hands-on projects, and experienced mentorship, you'll receive the training and support you need to run your own business and build a rewarding career.
WHAT WE CAN OFFER YOU:
Step into a career with earnings from $36,000-$75,000 in your first year, plus uncapped incentives once you complete training - where your effort determines your earnings!
$1000 bonus after successful completion of trainee period and promotion to a Financial Representative.
An education-based Accelerator Program designed to successfully transition you to an independent Financial Advisor.
401(k) plan with a 2% company contribution and 6% company match.
Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
WHAT YOU'LL DO:
You'll participate in a comprehensive program to develop the skills required to provide holistic financial advice to clients. You will actively contribute to classroom discussion, participate in goal setting sessions and progress evaluation meetings.
You'll gain valuable direct sales experience in marketing Individual Insurance products to clients and pass a sales process competency test.
You'll cultivate and sustain prospecting skills such as research, targeting, networking, communication and more through use of personal networks, community events, and social media.
You'll acquire an in-depth understanding of our product offerings, demonstrating expertise in their features and benefits.
You'll oversee completion of content, proposals and paperwork flow throughout the field and Home Office, ensuring a seamless application and underwriting process.
WHAT YOU'LL BRING:
Successfully meet all trainee program requirements, gaining the skills and knowledge needed to excel.
Obtain the required insurance licenses prior to starting the job, with up to two attempts allowed for the Life and Health exam.
Pass the CRD/FINRA background check at hire and ongoing, with securities licensing required within 24 months of entry into the program.
Be highly self-motivated and results-oriented, working both independently and as part of a team.
Be able to travel up to 50% of the time, hold and maintain a valid U.S. driver's license, and have access to reliable transportation for meetings and appointments.
You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
PREFERRED:
Knowledge of the Insurance/Financial Services industry, products and marketing practices.
Bachelor's degree or equivalent preferred but not required.
We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
After applying, for inquiries about your application or the hiring process please email our Talent Acquisition area at *************************.
Fair Chance Notices
Group Benefits Enrollment Consultant - Bilingual - Chicago
Franklin Park, IL job
Work Type: Full Time Regular Application Closes: Open Until Filled
2025-08-27 SHARE
As a Bilingual Group Benefits Enrollment Counselor, you will travel on behalf of our Group Insurance offices and facilitate the enrollment process for new and existing customers. You will connect with people on an individual level and know you are making an impact on their lives through setting them up with benefits that protect what matters most.
WHAT WE CAN OFFER YOU:
Estimated Salary (Levels have variable responsibilities and qualifications):
Group Benefits Enrollment Counselor: $80,000 - $85,000 plus annual bonus opportunity
Senior Group Benefits Enrollment Counselor: $85,000 - $90,000 plus annual bonus opportunity
401(k) plan with a 2% company contribution and 6% company match.
Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
WHAT YOU'LL DO:
Coordinate and facilitate the entire enrollment process for new and existing Group Insurance customers, ensuring efficient and smooth operations.
Plan, organize, and execute enrollment strategies to meet customer needs, maximize employee participation, and stay within budget, including performing cost analyses.
Conduct enrollments and re-enrollments of employee groups in voluntary insurance products through various methods.
Develop and deliver customized enrollment materials and support systems, working closely with Group Sales Representatives, brokers, and employers to address specific communication needs.
Provide operational support to Group Sales offices and assist in planning enrollment methodologies, processes, and tools for voluntary benefits management.
WHAT YOU'LL BRING:
2+ years' experience with group benefits enrollment with in-depth knowledge of voluntary group benefits and products with strong communication and relationship building skills.
Proficiency with PowerPoint along with developing/facilitating/navigating PowerPoint presentations. Experience using Excel to include navigating/data entry.
Licensed agent in residence state, able to obtain non-residence license or actively pursuing appropriate licenses
Ability to travel 75% during peak season and may travel 50% of the work period and a have a valid driver's license
Working knowledge of competitor products and services
You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
Must reside 3 hours to our office located in Chicago, IL in a hybrid environment and ability to travel within the Chicago area.
PREFERRED:
Working knowledge of video conferencing and technology platforms including Microsoft Teams, Brainshark, Amazon Polly, iMovie, and others.
We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
If you have questions about your application or the hiring process, email our Talent Acquisition area at *************************. Please allow at least one week from time of applying if you are checking on the status.
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Mutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely!
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Product Operation Strategist-Senior Associate
Chicago, IL job
JobID: 210683812 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $95,000.00-$150,000.00 Harness your technical and strategic expertise to shape innovative client solutions and bridge product capabilities with real-world challenges! Join our team of strategists, and help us provide data-informed strategies, design experiments, engage in product design, conduct exploratory analysis, and support driving prioritized organization change implementation.
As a Product Operations Strategist on the Product & Experience Analytics Team, your role will be a mix of consulting (problem solving, thought leadership, client management), project management (building plans, stakeholder communication), user-centric product design (user research, experience, tech and business architecture design), and analysis. This role presents you with an opportunity to apply a range of skills to a broad range of challenges, learn about financial services lines of business and products (e.g., credit cards, home loans), and apply knowledge of innovative technologies and methods (e.g. design thinking, generative AI, Intelligent Automation). Ultimately, you will help develop and execute actionable data science and analytical solutions in a consulting-style environment to drive efficiency across the product development life cycle at Chase.
Job Responsibilities
* Serve as a consultant aiming to solve business problems that drive qualitative and quantitative business value
* Conduct research to inform strategic proposals for inclusion in internal-facing products designed to drive productivity and efficiency across all employees engaged in building and maintaining the 107 software products at Chase.
* Design and execute implementation plans across prioritized initiatives ranging from product enhancements to experiments across job family personas.
* Manage relationships with senior leaders including supporting presentations to CFO, CTO, and CPO.
* Leverage design thinking practices to develop strategic, end-to-end, scalable solutions; coach others to inject the same practices into their work.
* Synthesize analytical findings for consumption by internal analytical clients and senior executives.
* Establish and manage relationships with internal clients and partners.
* Identify new project opportunities helping to grow our business pipeline for respective books of work.
* Maintain a rigorous controls environment to ensure accurate and timely results.
Required Qualifications, Capabilities, and Skills:
* 3+ years of industry experience in consulting, solution design, or business analytics roles (e.g., marketing analytics, sales analytics, business insights)
* Experience with data analytics and/or visualization techniques (e.g. SQL, Python, Tableau, Alteryx), as well as big data technologies (e.g. Hadoop, Cassandra, AWS)
* Excellent communication, with an ability to convey the strategic vision in a digestible manner for varying technical and senior audiences
* Experience with design thinking practices and tools (e.g., Lucid, Figma, customer journey mapping) and product management principles (e.g., Agile)
* Consulting orientation with ability to influence and effectively lead cross-functional teams
* Self-starter with out-of-the box problem solving skills and a drive to bring new ideas to life
* Experience and knowledge of data science and analytical methodologies and approaches, and familiarity with various artificial intelligence functionalities
* Undergraduate degree in a quantitative discipline
Preferred Qualifications, Capabilities, and Skills:
* 3+ years of experience at a consulting firm, in tech, or financial services/banking industry
* Understanding of the financial services or retail banking industry
This role is not eligible for visa sponsorship or relocation assistance
Auto-ApplyBilling Business Analyst
Metlife job in Aurora, IL
The Opportunity The Business Consultant is responsible for analyzing and maintaining Billing data for all products in the MIB Market. The analysis performed is critical to providing billing solutions for our MetLife customers. There is significant involvement with internal and external customers, specifically with analysis/mapping of data between our Eligibility, Plan Structure and Billing system.
How You'll Help Us Build A More Confident Future
* Analyzes and resolves customer issues that are escalated by team members or business partners and provides on-going support to Financial Consultant and Service in resolving customer or operational issues as they arise.
* Responsible for resolving all assigned work on system error reporting within SLA.
* Analyzes and resolves all issues and inquiries from customers and internal partners. Responds promptly and implements solutions efficiently.
* Monitors reports for processing errors/trends. Completes analysis and follows up to ensure resolution. Seeks opportunity for process improvements.
* Advises Financial Consultants and Service to assist them in solving complex, technical case issues and continues to provide ongoing support.
* Coordinates and serves as single point of contact for billing when working through service recovery and retention issues with Service Partners and Customers that may impact ongoing processes. Implements new or modified processes and/or procedures as a result.
* Develops and maintains strong partnerships with partners including IT, financial consultants, remittance center, and service to identify needs, challenges and opportunities for continuous improvement. Identifies opportunities and develops recommendations.
* Responsible for organizing meetings and conference calls and executing on projects of varying complexity and size.
* Serve as technical resource for Service and MIB Financial Consultants
* Assist as needed with case implementations.
What You Need to Succeed:
- Demonstrated customer service skills with the ability to communicate both verbally and in writing.
- Experience handling pressure situations with professionalism and tact.
- Demonstrated math problem solving skills, including attention to detail, analytical thinking and decisiveness.
- Strong time management skills
- Experience managing projects and multiple tasks with demanding deadlines
- Basic knowledge of excel
- 3+ years of problem solving and data analysis experience in business operations
What Can Give You An Edge
- Prior billing experience including reconciliations and payroll processing.
- Experience working directly with customers to resolve escalated situations.
- Experience with insurance/financial systems.
- Demonstrated ability to utilize data in order analyze and resolve complex issues.
- Experience testing system enhancements.
- Bachelor's Degree or related business experience.
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Training and Development Coordinator
Skokie, IL job
General responsibilities
The responsibility of the Training & Development Coordinator is to support the T&D function and team through coordination and implementation of agency-wide training, assisting the Training Specialist with execution of Financial Planning Academy, tracking/reporting of early productivity metrics, daily communication with new trainees, and scheduling of on-going development meetings. This is an entry level role supporting the T/D specialist.
More specific responsibilities will include scheduling and calendaring, preparing speakers, setting-up training room, running reports in excel, tracking and communicating production results, social media posts, and general project management.
Qualifications & Desired Skills
Bachelor's Degree preferred, but not required.
Strong detail orientation and organizational skills
Project management skills
Skilled in Excel and tech-savvy in general
Works effectively with people at all levels and builds strong relationships
Effectively manages time to address multiple priorities at multiple levels
Adaptable and can navigate uncertainty with confidence
High-capacity, team-player with passion for helping others
Effective written and oral communication skills
Auto-ApplyNational Accounts Account Executive
Metlife job in Chicago, IL
National Accounts Account Executive (Midwest Region) Reports to: VP Sales, National Accounts Customer Unit - Midwest Region ------------------------- The Team You Will Join Come join one of the top-performing customer units in MetLife's National Accounts business!
Our Culture:
The Midwest CU team is a family-built on collaboration, transparency, and an all-in mindset. We believe that a strong work ethic and operational efficiency drive success, while continuous improvement fuels our growth. We approach challenges with passion, genuine curiosity, and a competitive spirit, always striving to be customer obsessed. We are an adventurous customer unit. We welcome change and embrace innovation. Most importantly, we express gratitude for each other, our customers, and the journey we're on. We work hard, push boundaries, and enjoy the ride-TOGETHER.
-------------------------
The Opportunity
Role Value Proposition:
As a Senior Account Executive, you will be responsible for selling and servicing MetLife's group products directly to large national clients or through broker/consultant partnerships. You'll play a key role in driving strategic growth, deepening client relationships, and positioning MetLife as a trusted benefits partner.
-------------------------
Key Responsibilities:
* Independently manage a portfolio of group customer accounts across the Midwest region.
* Drive sales growth through new business acquisition, upselling, and renewals.
* Develop and execute strategic account plans aligned with client objectives and MetLife's value proposition.
* Serve as a thought leader and trusted advisor to clients, brokers, and internal stakeholders.
* Lead cross-channel product positioning and consultative benefit discussions.
* Resolve escalated service issues and ensure high levels of client satisfaction.
* Mentor colleagues and share market insights to elevate team performance.
* Support case implementation and contribute to reporting and strategy development.
-------------------------
Essential Business Experience and Technical Skills:
Required:
* High School Diploma or equivalent experience
* Minimum 4 years of experience in insurance, brokerage, or financial services
* FINRA Series 6 and 63 licenses (required within 18 months of hire)
* Group Life and Health License (mandatory)
Preferred:
* Bachelor's degree or equivalent experience
* 7+ years of experience successfully selling and servicing group benefits products
* Proven track record of strategic account management and consultative sales
* Strong communication, negotiation, and relationship-building skills
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Project Manager/ Agility Senior Associate
Chicago, IL job
We have an exciting and rewarding opportunity for you to take your Project Management/Agile career to the next level. As a Agility Senior Associate at JPMorgan Chase within the Commercial & Investment Bank, Global Banking Technology Team, you serve as a seasoned member of product domain to by enabling and providing Agile/PM support to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
We look first and foremost for people who are passionate around solving business problems through innovation & engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.
Job responsibilities
Partner with business owners to develop, document, and execute business strategies and project plans, including scope, schedule, budget, resources, and solution quality.
Lead program planning and management, issue identification and resolution, risk management, analytical design, and deliverable definition; manage change requests.
Support centralized tracking of project plans and provide an integrated end-to-end view for all programs.
Ensure project timelines, risks, dependencies, and deliverables stay on track by enforcing consistent standards, methodologies, and best practices.
Implement common routines, resources, and tools for tracking and reporting program status; develop metrics, scorecards, and dashboards using common frameworks.
Identify and communicate effectively with key stakeholders, understanding their needs and expectations throughout the project lifecycle.
Lead cross-functional project teams, foster collaboration, facilitate communication, and provide clear direction and support to team members.
Provide regular updates on project plans and progress, including management and business review presentations.
Identify, assess, and manage issues with appropriate escalation; support centralized tracking and reporting of key issues and decisions.
Leverage common tools to track, assess, and mitigate program risks; plan deliverables and monitor team performance.
Lead and coach teams in adopting Agile methodologies, facilitate Scrum ceremonies, monitor agile metrics, remove impediments, and create dashboards to track progress and optimize performance.
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
Project management and agility lead experience with strong understanding of Agile/Scrum methodologies, advanced Excel (pivot tables, validation rules, vlookup), PowerPoint skills, and expertise in setting up and using Confluence, SharePoint, and Jira. Experience in Project Management querying tools such as SQL and JIRA filters.
Proactive self-starter with strong business writing, presentation skills, and a track record of personal initiative, leadership, and promoting a flexible, agile team environment.
Demonstrated ability to manage multiple tasks and projects simultaneously in a fast-paced environment, with strong planning, organization, and attention to detail.
Skilled in structuring and scoping complex problems, applying analytical tools, and prioritizing issues to develop effective solutions.
Experienced in executive status reporting, tailoring communication to various audiences, and documenting/following up on key actions and decisions.
PMP Certified, Certified Scrum Master (CSM), or equivalent Agile certification
Excellent knowledge of Scrum techniques and artifacts (definition of done, user stories, automated testing, backlog refinement) and strong understanding of Agile methodologies including Scrum, Kanban, and Lean.
Proven ability to lead, coach, and foster collaborative Agile teams, driving adoption and continuous improvement while resolving conflicts effectively.
Expert in Agile tools and software such as JIRA and Confluence, including creating reports and dashboards.
Outstanding facilitation, communication, and interpersonal skills; able to interact and influence colleagues at all levels.
Preferred qualifications, capabilities and skills
Management consulting or internal experience within Banking and Financial services, and/or mortgage banking/home lending industry preferred
Promote a flexible team environment that can handle changes with agility while maintaining focus on managing deadlines, organizing and prioritizing work and delivering value to the business
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
Chicago,IL $95,000.00 - $130,000.00 / year
Commercial Bank- Product- United States- 2026 ReEntry Program
Chicago, IL job
JobID: 210689565 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $78,000.00-$129,000.00; Jersey City,NJ $78,000.00-$129,000.00; Chicago,IL $64,000.00-$115,000.00; Palo Alto,CA $78,000.00-$129,000.00; Seattle,WA $78,000.00-$129,000.00
About the Program
At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring.
The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide.
The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set.
Please refer to our ReEntry Overview page for further information regarding the Program.
Commercial Bank
The CB Product organization is responsible for scaling and integrating payments platforms across Commercial Banking and the Corporate & Investment Bank, by defining the product strategy, segmenting clients and packing solutions against these segments, determining the end-to-end delivery strategy, managing product launches and enabling the sales teams.
Segments: CLIENT SOLUTIONING, COMMERCIALIZATION, INDUSTRY SOLUTIONS, PRODUCT EXPERIENCE
What We Look For:
Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.
Auto-ApplyPart Time Associate Banker Chicago Northshore (30 Hours)
Winnetka, IL job
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
**Job Responsibilities**
+ Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
+ Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
+ Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
+ Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
+ Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
**Required Qualifications, Capabilities, and Skills**
+ Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
+ Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
+ Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
+ Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
+ Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
+ Ability to quickly and accurately learn products, services, and procedures.
+ Client service experience or comparable experience.
+ High school diploma or GED equivalent.
**Preferred Qualifications, Capabilities, and Skills**
+ Strong desire and ability to influence, educate, and connect customers to technology solutions.
+ Cash handling experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Winnetka,IL $22.50 - $27.60 / hour
Payments Sales Fulfillment Associate
Chicago, IL job
JobID: 210620845 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $66,500.00-$100,000.00; Chicago,IL $61,750.00-$95,000.00 Do you enjoy providing support to achieve sales and portfolio growth objectives? You have found the right team.
As a Sales Fulfillment Associate in the Sales Success Office, you will be a key player in our Payments Sales organization. Your contributions will directly impact our new sales targets and portfolio growth objectives through the submission of high-quality implementation requests. You will provide essential support to our Payment Sales Managers (PSMs) and Payment Client Managers (PCMs) by initiating implementations, ensuring accurate billing, rate implementation and credit setups while guaranteeing proper internal controls and policies are followed. You have the opportunity to develop a deep understanding of JP Morgan Payment products and skills, paving the way for a successful career within various Payments functions including Sales, Implementations, Product, Risk and Controls, and Client Service.
About the Sales Success Function: Our core focus is to drive business growth by ensuring successful sales efforts throughout the sales cycle, underpinned by disciplined process management and a robust risk framework. We achieve ongoing sales success through effective client management and seamless sales execution, delivering on client mandates and contractual obligations to retain and expand existing relationships while achieving desired business outcomes. Looking ahead, we empower the sales organization with the right processes, tools, communication, and training to consistently achieve and exceed their targets within a sound risk and controls environment.
Job responsibilities
* Provide subject matter expertise, confirm scope of requests, products, and services
* Initiate global implementation requests for new business with clients
* Own process for simple and complex implementations
* Coordinate with Sales and Implementations by providing day to day oversight of implementation of client change requests
* Submit billing information; including billing adjustments
* Conduct rate changes for clients as directed by client coverage teams.
* Support ad-hoc requests (e.g., billing and pricing, rates, and credit inquiries)
* Participate in process improvement initiatives designed to improve workflow resulting in an enhanced client experience
* Apply required control procedures
Required qualifications, capabilities and skills
* Demonstrates the ability to understand Payments products, pricing philosophy, and billing process and procedures
* Superior verbal and written communication skills with the ability to mobilize internal networks and resources
* Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment
* Highly proficient in Microsoft Office (PowerPoint, Excel and Word) and superior analytical and quantitative skills
Auto-ApplyInvestment Banking - Mid-Cap Investment Banking - Analyst
Chicago, IL job
We are seeking a highly skilled and experienced Analyst to join our dynamic Mid-Cap Investment Banking team, offering an exceptional opportunity to contribute to high-profile transactions and drive growth within a leading financial institution.
As an Analyst in the Mid-Cap Investment Banking team in the Investment Banking Division, you will be a key player in the execution of the firm's business. You will work with expert professionals at the heart of a leading global investment bank. Senior bankers will get to know you - both as a person and as a valued member of a winning team. You will experience training, hands-on learning opportunities, continuous mentoring and feedback, and numerous development opportunities. You will use your related experience to contribute to the firm's M&A execution and capital raising capabilities while helping build J.P. Morgan's franchise and reputation in the marketplace. You will develop strong functional skills in the major areas of investment banking and become a senior client executive who is capable of generating and executing your own transactions. Joining here means you'll become part of our inclusive teams and culture, unified by the firm's mission and commitment to success.
**Job Responsibilities**
+ Execute transactions: support due diligence, document preparation, negotiation etc and liaising with relevant counterpart at the client/other advisers (accounting, legal, etc)
+ Working with J.P. Morgan product and sector teams
+ Building and using complex financial models, completing valuation and analytical exercises
+ Drafting presentation materials, management presentations, Board materials, Memorandums, and other presentation materials for use in M&A and capital markets transactions or strategic client dialogue
+ Keeping abreast of key market developments and establishing knowledge of the target client base and relevant market dynamics
**Required qualifications, capabilities, and skills**
+ 1 year work experience in a investment banking front office, or related, role.
+ Strong accounting, finance, quantitative and business writing skills.
+ Bachelors' degree in Finance, Economics, Business Administration, or a related field.
+ Understanding of the transaction cycle and the steps in the process and is execution oriented.
+ Impeccable communication skills with the ability to effectively interact with senior professionals, clients and key stakeholders in other line of business.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $110,000.00 - $135,000.00 / year
MIM Associate Loan Management
Metlife, Inc. job in Chicago, IL
Role Value Proposition: Based in Whippany, New Jersey, MetLife Investment Management ("MIM") is one of the largest institutional investors and asset managers in the world, with approximately $600 billion in combined managed assets. MIM has been ranked a "Best Places to Work in Money Management" by Pensions & Investments for four consecutive years and has consistently generated superior returns for both policyholders and shareholders. The enterprise has more than 850 dedicated professionals with experience and expertise in all asset classes, with a strength in public and private fixed income and private assets, including private equity and real estate. Visit us at *************************** to learn more.
MIM's Global Real Estate and Agricultural Investments maintains a portfolio invested in commercial real estate and agricultural mortgages, as well as real estate equities. In addition to sourcing and managing these investments, the groups are responsible for developing and maintaining relationships with key industry contacts and referral sources. The mortgage portfolio and equity portfolio units are organized according to specialty, and they actively manage MetLife's portfolio of mortgage loans and equity investments in agricultural, office, apartment, retail, industrial, and hotel properties. The portfolio units are responsible for overall portfolio strategy, pricing, transaction approval and credit approval on new loans, as well as the active management of the overall mortgage and equity portfolios. Real Estate Investments sources and manages commercial real estate investments through seven regional field offices (Atlanta, Chicago, Dallas, Los Angeles, San Francisco, Washington, DC, and Whippany, NJ) and four international offices (London, Mexico City, Tokyo and Santiago).
This role will be responsible for loan asset management, servicing, surveillance, and mortgage ratings for a portfolio of commercial real estate loans managed by MetLife Investment Management's Chicago Regional Office. In addition, this role will also assist loan producers with closing new loan originations.
Key Responsibilities:
Loan Asset Management
* Responsible for loan asset management and servicing matters including payoffs, prepayments, lease reviews, SNDA's, reserves/draw requests, escrows, cash management, loan assumptions, substitutions, property releases, financial reporting, inspections, post-closing items, and other borrower requests on assigned loan portfolio.
* Coordinate and assist with mortgage modifications and restructurings.
Loan Closings
* Support mortgage originators on new loan transactions and manage the closing process, including allocation, rate lock, coordinating third party consultants, due diligence, reviewing loan documents, etc.
* Complete loan set up and confirm data accuracy across accounting, third party servicing and management information systems.
Surveillance
* Monitor loan/property performance, monitoring problem loans and assist on note sales.
* Prepare annual mortgage ratings including OSAR financial analysis, market research, and valuation of commercial real estate.
Communication
* Partner with mortgage originators, loan managers, analysts, risk management (internal and external), internal departments, third-party servicers, appraisers, regional architects, third party vendors, and legal counsel (in-house and external) on routine tasks and ad-hoc requests.
Essential Business Experience and Technical Skills:
Required:
* 4+ years of experience with loan documents including loan agreements, promissory notes, deed of trust, guarantees, escrow agreements, leases and SNDA's.
* 4+ years of experience with commercial real estate valuation and market fundamentals.
* Proficiency with ARGUS, Word, Excel, and PowerPoint.
* Team oriented with excellent communication, organizational and time management skills.
* ·In order to post for this position, you need the proper work authorization to work in the country where the position is located and does not require relocation assistance.
Preferred:
* Bachelor's degree in an applicable business-related field required, MBA or Masters in Real Estate equivalent preferred.
* 4+ years of commercial real estate experience with various property types including office, retail, industrial, multi-family and hotels preferred.
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
#MIM
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $120,000 - $130,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$120,000 - $130,000
Accounting Analyst
Metlife, Inc. job in Aurora, IL
To be considered for this role, a top candidate will be virtual but commutable to one of the following MetLife offices with a presence in office 1x a month: St Louis MO, Tampa FL, Kansas City MO, Bridgewater NJ, NY NY, Oriskany NY, Southfield MI, Aurora IL
The Opportunity:
* Performs account reconciliation, troubleshoots discrepancies, investigates and resolves outstanding items. Traces transactions through both administrative and billing systems to determine root cause of out-of-balance condition.
* Maintains contacts outside of department for the purpose of analyzing and resolving account discrepancies and aged items.
* Analyzes, validates and processes transactions. Adjusts as needed to maintain integrity of ledgers
* Performs non-repetitive accounting duties requiring analysis and independent judgment in the calculation, validation and posting of premium entries.
* Assures adequate support or documentation for transactions and reports.
* Prepares various reports.
What You Need to Succeed:
* Knowledge of accounting and bookkeeping procedures.
* 3 - 5 years' experience in an accounting role.
* Analytical and problem-solving skills.
* Proficient Excel skills
* Must have good oral, written and interpersonal communication skills. High degree of professionalism and sound judgment when contacting others outside the organization.
* HS Diploma or equivalent required, bachelors preferred
The expected salary range for this position is $41,600-$65,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$41,600-$65,000
Web Channel Manager
Metlife job in Aurora, IL
The Team You Will Join The MetLife Marketing organization is evolving to enable our Next Frontier strategy. The organization has outlined a new vision - to be a customer-centric and data-driven growth engine that takes accountability for contributing meaningful enterprise value and building customer equity.
The organization is on a journey to create a high-performing team equipped with modern capabilities. This will require us to change the organization's expectation of marketing and shift the Marketing focus areas. The expected outcomes of this evolution are 1) growth - marketing as an investment with a predictable contribution to enterprise value, 2) efficiency/effectiveness through a data-driven DNA, 3) capability maturity leading to sophisticated technical and strategic capabilities, and 4) talent alignment to enable a modern, agile marketing organization that nurtures, develops, and attracts top talent.
The Opportunity
To drive growth at scale, the Web Channel team needs a dynamic, data-driven, web production dynamo to deeply understand our clients and work with internal stakeholders in Agile team environment to build revenue-generating web experiences within brand, legal, compliance and ADA standards.
How You'll Help Us Build a Confident Future (Key Responsibilities)
- Deeply understand MetLife's marketing goals and partner closely with internal stakeholders to achieve shared goals
- Define and build revenue-generating web experiences within brand, legal, compliance and ADA standards
- Identify and build web operations and content publishing systems to drive growth for scale
- Author and publish content within Adobe Experience Manager (AEM) on occasion; provide technical guidance and mentoring to authoring team
- Collaborate with Global Design System team to design or tweak AEM components
- Work with business partners to launch country websites, where needed
- Monitor website traffic and performance metrics to identify areas for improvement and make recommendations; diagnose and troubleshoot performance issues
- Run regular site audits for legal, compliance and content value
- Cross-train and keep up-to-date with industry trends, best practices, and emerging technologies
- Manage web channel associates, as needed, and develop their capabilities.
What You Need to Succeed (Required Qualifications)
· Exceptional ability to partner with the business and translate asks into scalable digital solutions
· Outstanding communication and interpersonal skills in a collaborative, cross-functional environment
· Excellent project management and time management skills with experience with Agile
· Ability to work independently, stay organized and self-manage tasks
· Attention to detail and a customer-first mindset
· Bachelor's degree or related military experience
What Can Give You an Edge (Additional Skills)
· 1+ years' AEM authoring experience (AEM certification preferred)
· 1+ years' Adobe experience beyond AEM include Adobe Analytics, Adobe Campaign, Customer Data Platform, Marketo, Adobe Experience Manager (DAM), Adobe Experience Manager Forms, Adobe Target, Adobe Workfront
· Experience working in a global, three-shift environment
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Billing Business Analyst
Metlife, Inc. job in Aurora, IL
The Opportunity The Business Consultant is responsible for analyzing and maintaining Billing data for all products in the MIB Market. The analysis performed is critical to providing billing solutions for our MetLife customers. There is significant involvement with internal and external customers, specifically with analysis/mapping of data between our Eligibility, Plan Structure and Billing system.
How You'll Help Us Build A More Confident Future
* Analyzes and resolves customer issues that are escalated by team members or business partners and provides on-going support to Financial Consultant and Service in resolving customer or operational issues as they arise.
* Responsible for resolving all assigned work on system error reporting within SLA.
* Analyzes and resolves all issues and inquiries from customers and internal partners. Responds promptly and implements solutions efficiently.
* Monitors reports for processing errors/trends. Completes analysis and follows up to ensure resolution. Seeks opportunity for process improvements.
* Advises Financial Consultants and Service to assist them in solving complex, technical case issues and continues to provide ongoing support.
* Coordinates and serves as single point of contact for billing when working through service recovery and retention issues with Service Partners and Customers that may impact ongoing processes. Implements new or modified processes and/or procedures as a result.
* Develops and maintains strong partnerships with partners including IT, financial consultants, remittance center, and service to identify needs, challenges and opportunities for continuous improvement. Identifies opportunities and develops recommendations.
* Responsible for organizing meetings and conference calls and executing on projects of varying complexity and size.
* Serve as technical resource for Service and MIB Financial Consultants
* Assist as needed with case implementations.
What You Need to Succeed:
* Demonstrated customer service skills with the ability to communicate both verbally and in writing.
* Experience handling pressure situations with professionalism and tact.
* Demonstrated math problem solving skills, including attention to detail, analytical thinking and decisiveness.
* Strong time management skills
* Experience managing projects and multiple tasks with demanding deadlines
* Basic knowledge of excel
* 3+ years of problem solving and data analysis experience in business operations
What Can Give You An Edge
* Prior billing experience including reconciliations and payroll processing.
* Experience working directly with customers to resolve escalated situations.
* Experience with insurance/financial systems.
* Demonstrated ability to utilize data in order analyze and resolve complex issues.
* Experience testing system enhancements.
* Bachelor's Degree or related business experience.
The expected salary range for this position is $53,000 - $65,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$53,000 - $65,000
2026 JPMorganChase Fellowship Program - Commercial & Investment Bank - Global Corporate Banking (GCB) Track
Chicago, IL job
JobID: 210679966 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $25.00-$25.00; New York,NY $26.45-$26.45; Los Angeles,CA $26.45-$26.45; San Francisco,CA $26.45-$26.45 JPMorganChase Fellowship Program, offers a five-week paid, full-time summer fellowship held in select JPMorganChase offices. The JPMorganChase Fellowship Program is designed to attract undergraduate sophomores who are interested in early exposure to financial services careers and committed to the advancement of individuals from underrepresented groups in this industry. The JPMorganChase Fellowship Program is seeking sophomore students, including, without limitation, Black, Hispanic and Latino students, who are interested in exploring career opportunities at JPMorganChase. We are looking for dynamic individuals from diverse backgrounds and perspectives to help us grow and position our businesses for the future. All sophomore students who are interested in the Fellowship Program, regardless of background, are welcome to apply.
As a Summer Fellow in our JPMorganChase Fellowship program, you will be provided with an introduction to financial services and the firm. You will be exposed to our senior leaders and gain insight into how your diverse backgrounds and perspectives as financial services professionals might positively impact the future of people's lives, the firm and our industry.
This opportunity will expose students to careers in financial services and include hands-on experience and a project-based curriculum, designed to help build a pathway to future employment opportunities. The JPMorganChase Fellowship Program is committed to providing early exposure and professional development opportunities to participants. Upon successful completion of the Fellowship Program, you will be considered for a 2027 Summer Internship offer. Successful completion of the internship is a significant step towards securing full-time employment with the firm.
The JPMorganChase Fellowship Program will consist of one-week of training and orientation onsite at one of our firm's locations. During this time, fellows will participate in orientation to our firm, our businesses, and gain the technical and practical knowledge needed to be successful during the program. After the induction, fellows will report to the designated location for their specific line of business track.
Job responsibilities
* Proactively engage in learning opportunities to gain a comprehensive understanding of the firm's businesses, clients and customers.
* Actively pursue opportunities to enhance your professional development skills, including attending training sessions, and engaging with mentors.
* Prepare and present a curriculum-based project to an audience of senior stakeholders.
Required qualifications, capabilities, and skills
* Sophomore standing (expected graduation date of December 2027 through Summer 2028)
* Attends college/university in the U.S. (all majors considered) in good standing
* Demonstrates a significant commitment to diversity, opportunity and inclusion through, for example, campus activities community service work, and/or related leadership activity
* Possess a strong interest in developing professional skills for future opportunities in financial services
Preferred qualifications, capabilities, and skills
* Preferred minimum cumulative GPA of at least 3.2 on a 4.0 scale
To be eligible for this program, you must be authorized to work in the U.S.. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.)
Locations fellows may join:
Atlanta, GA
Chicago, IL
Houston, TX
Los Angeles, CA
New York, NY
San Francisco, CA
You will have the opportunity to select up to three location preferences on your application. Potential placements may include any of our offices within the city's metropolitan area. Please make thoughtful selections when submitting your application, as your stated preferences will be considered during Superday and offer decisions.
About Our Track
Line of Business: Commercial & Investment Bank (CIB)
Track: Global Corporate Banking Track (GCB)
Participants will gain the necessary skills to engage with large corporations and public sector organizations, focusing on solving complex challenges and driving growth. You will gain a comprehensive experience in:
* Comprehensive Learning: Gain insights into financing, risk management, working capital, and cash management
* Coaching and Guidance: Benefit from the expertise of seasoned professionals who provide personalized coaching and strategic advice.
* Global Exposure: Learn the breadth of our operations with access to a wide range of products and services across more than 60 countries.
* Empowering Growth: Learn how we leverage the capital strength of JPMorgan Chase to support client expansion and innovation.
The Global Corporate Banking Track (GCB) is designed to equip participants with the skills, knowledge, and global perspective needed to excel in the dynamic world of Global Corporate Banking. Through hands-on learning, coaching, and exposure to real-world challenges, you'll be prepared to make a meaningful impact and excel as a future leader in the industry.
Recommended Course and/or Projects:
* Courses in Financial and Managerial Accounting are key for analyzing financial statements and assessing organizational health
* Microeconomics and Macroeconomics provide insight into market dynamics and economic trends affecting corporate strategy.
* Proficiency in Excel, financial modeling, and ERP systems is increasingly valuable in banking.
What's next?
Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are way for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible.
After you confirm your application, we will review it to determine whether you meet required qualifications.
If you are advanced to the next step of the process, you will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled.
Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.
JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
Auto-ApplyPart Time Associate Banker Chicago Far South (30 Hours)
Homewood, IL job
JobID: 210628879 JobSchedule: Part time JobShift: Variable Base Pay/Salary: Homewood,IL $22.50-$27.60 At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
Auto-ApplyCommercial & Investment Bank Executive Search Associate
Chicago, IL job
JobID: 210593471 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $80,750.00-$123,000.00 We are seeking an experienced associate to join our team with a heavy focus on talent research.
As a Researcher Senior Associate on the Commercial & Investment Bank Recruiting (CIB) Team, you will be responsible for leading efforts across the CIB business. You will partner closely with seasoned recruiters and business leaders. You will be responsible for the identification, engagement and successful recruitment of banker talent, and supporting the business in achieving its strategic objectives. This is a heavy project oriented position using research tools like LinkedIn, Zoom Info, the internet, phone and other research tools. In addition to working on open roles, you will also be tasked with ongoing, opportunistic candidate engagement, development, and presentation.
Job Responsibilities
* Support through research, a team of end-to-end talent acquisition process, create and implement research on talent acquisition strategies
* Provide guidance to recruiters, human resources (HR) partners & hiring managers on market intelligence
* Source qualified candidates through a wide variety of channels, and provide a positive candidate experience with frequent and timely communication throughout the talent acquisition process; share manager feedback
* Help evaluate, interview and present qualified candidates to hiring managers and solicit feedback on candidates to refine talent acquisition strategy as applicable
* Partner with seasoned recruiters, HR colleagues, and finance to anticipate upcoming needs and strategize pipelines
* Proactively share innovative solutions to add value, anticipate needs, and streamline the process for the client
* Demonstrate expert level of understanding of talent acquisition needs by participating in client meetings, being aware of changes within the business, acting as a subject matter expert for areas of talent acquisition responsibility as well as managing hiring manager/candidate expectations
* Educate candidates on the career growth potential, benefits, compensation philosophy and many advantages of employment, selling both the firm and the opportunity
* Conduct appropriate compensation expectation conversations with both hiring managers and candidates to ensure closure of offers
* Understand diversity goals and provide education to hiring managers in order to ensure and present a diverse candidate slate
* Utilize the complete functionality of the applicant tracking system and maintain data integrity and controls
Required Qualifications, Capabilities, and Skills
* A Bachelor's degree
* 2+ years of experience in a research capacity at a fast paced corporate environment or talent acquisition agency
* Exceptional written and verbal communication skills with strong Excel and PowerPoint & database management experience
* Able to work independently in a dynamic environment of change, challenge and multiple deadlines and priorities, high attention to detail
* Possess a controls mindset; understand employment laws and regulations
* Superior multitasking, project management and presentation skills coupled with business acumen
* Prior experience handling sensitive/confidential information
* Strong time management skills, and the ability to consistently prioritize and re-prioritize
Preferred Qualifications, Capabilities, and Skills
* Strong Phone Research experience
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