At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The LTD ClaimsSpecialist II evaluates long term disability insurance claims in accordance with plan provisions and within prescribed time service standards. In this role, the LTD ClaimsSpecialist II is required to exercise independent judgment, critical thinking skills, exemplary customer service skills as well as effective inventory management skills.
Location: Fully Virtual
Key Responsibilities:
* Virtual roles predominately work from a home office with periodic visits to the assigned office as needed for team events, meetings, training, business continuity, etc.
* Effectively manages with minimal oversight an assigned caseload of moderately complex claims which consists of pending, ongoing/active reviews. The LTD CS will be evaluated for increases in their authority levels as they become more experienced in their decision-making and demonstrate consistency in meeting all key performance indicators
* Provides timely, balanced and accurate claims reviews, documentation and recommended decisions in a time sensitive and fast-paced environment and in accordance with state and department of insurance regulations.
* Develop actions plans and identify return to work potential
* Provides frequent, proactive verbal communication with our claimants and/or their representatives demonstrating empathy and active listening while providing clear updates, direction and explanations regarding the claim process, benefits and other pertinent plan provisions. These calls are used to gather essential details regarding medical condition(s) and treatment, occupational demands, financial information and any other information that may be pertinent to the evaluation of the claim. Once telephone calls are completed, you will be required to document the conversation within the claim file in a timely manner utilizing the appropriate level of detail and professional writing skills
* Interacts and communicates effectively with claimants, customers, attorneys, brokers, and family members during claim evaluations
* Compiles file documentation and correspondence requiring extensive policy and factual detail. Analyzes information to determine if additional information is needed to make a reasonable and logical claims determination based off the information available
* Collaborates with both external and internal resources, such as physicians, attorneys, clinical/vocational consultants as needed to gather data such as medical/occupational information in order to ensure reasonable, thorough decisions.
* Clarifies and reconciles inconsistencies when gathering information during claim evaluations and collaborates with Fraud Waste and Abuse resources as needed
* Proficiently calculates monthly benefits due after elimination period, to include COLA, Social Security Offsets, and Rehab Return to Work benefits, and other non-routine payments
* Provides timely and detailed written communication during the claim evaluation process which outlines the status of the evaluation and/or claim determination.
* Addresses and resolves escalated customer complaints in a timely and thorough manner. Identifies and refers appropriate matters to our appeals, complaint, or litigation support areas.
Essential Business Experience and Technical Skills:
Required:
* High school diploma
* Prior experience with independent judgement and decision making while relying on the available facts
* Be able to demonstrate the use of critical thinking and analysis when reviewing the information
* Creative problem-solving abilities and the ability to think outside the box
* Excellent interpersonal and communication skills in both verbal and written form
* Excellent customer service skills proven through internal and external customer interactions
* Demonstrated conceptual thinking, risk management, ability to handle complex situations effectively
* Organizational and time management skills
* Minimum 1 year LTD/IDI Insurance Claims experience
Preferred:
* Bachelor's degree
Business Category
Operations - Claims
Travel
Not applicable
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The expected salary range for this position is $41,600 - $62,500. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$41,600 - $62,500
$41.6k-62.5k yearly 4d ago
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Long Term Disability Claims Specialist I 3 30 26 NY NC CT PR
Metlife, Inc. 4.4
Claim specialist job at MetLife
At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The LTD ClaimsSpecialist I evaluates long term disability insurance claims in accordance with plan provisions and within prescribed time service standards. In this role, the LTD ClaimsSpecialist is required to exercise critical thinking skills, exemplary customer service skills as well as effective inventory management skills with oversight and expected progression to a LTD ClaimsSpecialist II role.
Job Location: Virtual, but must be commutable to the following offices:
* Oriskany, NY
* Bloomfield, CT
* Cary, NC
* San Juan, PR
Employees are required to come into the office for 2 weeks after initial training. After training, employees are to report to the office 1x a month.
Key Responsibilities:
* Virtual roles predominately work from a home office with periodic visits to the assigned office as needed for team events, meetings, training, business continuity, etc.
* Effectively manages some level of oversight an assigned caseload which consists of pending, ongoing/active reviews. The LTD CS will be evaluated for increases in their authority levels as they become more experienced in their decision-making and demonstrate consistency in meeting all key performance indicators
* Provides timely, balanced and accurate claims reviews, documentation and recommended decisions in a time sensitive and fast-paced environment and in accordance with state and department of insurance regulations.
* Develop actions plans and identify return to work potential
* Provides frequent, proactive verbal communication with our claimants and/or their representatives demonstrating empathy and active listening while providing clear updates, direction and explanations regarding the claim process, benefits and other pertinent plan provisions. These calls are used to gather essential details regarding medical condition(s) and treatment, occupational demands, financial information and any other information that may be pertinent to the evaluation of the claim. Once telephone calls are completed, you will be required to document the conversation within the claim file in a timely manner utilizing the appropriate level of detail and professional writing skills
* Interacts and communicates effectively with claimants, customers, attorneys, brokers, and family members during claim evaluations
* Compiles file documentation and correspondence requiring extensive policy and factual detail. Analyzes information to determine if additional information is needed to make a reasonable and logical claims determination based off the information available
* Collaborates with both external and internal resources, such as physicians, attorneys, clinical/vocational consultants as needed to gather data such as medical/occupational information in order to ensure reasonable, thorough decisions.
* Clarifies and reconciles inconsistencies when gathering information during claim evaluations and collaborates with Fraud Waste and Abuse resources as needed
* Addresses and resolves escalated customer complaints in a timely and thorough manner. Identifies and refers appropriate matters to our appeals, complaint, or litigation support areas.
Essential Business Experience and Technical Skills:
Required:
* New hires should live a commutable distance from the site the role is posted in
* High School Diploma
* Minimum 2 years of experience in external customer service or related experience
* Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning
* Creative problem-solving abilities and the ability to think outside the box
* Excellent interpersonal and communication skills in both verbal and written form
* Excellent customer service skills proven through internal and external customer interactions
* Organizational and time management skills
Preferred:
* Bachelor's degree
Business Category
Operations - Claims
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The expected salary range for this position is $41,600 - $60,500. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$41,600 - $60,500
$41.6k-60.5k yearly 4d ago
Injury Examiner
USAA 4.7
Colorado Springs, CO jobs
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Injury Examiner, you will be responsible to adjust complex bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week.
What you'll do:
Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality) and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims.
Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes.
Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates.
Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation.
Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.
Serves as a resource for team members on complex claims.
Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
4 years auto claims and injury adjusting experience.
Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations.
Advanced negotiation, investigation, communication, and conflict resolution skills.
Demonstrated strong time-management and decision-making skills.
Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.
Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims.
Ability to exercise sound financial judgment and discretion in handling insurance claims.
Advanced knowledge of coverage evaluation, loss assessment, and loss reserving.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
What sets you apart:
2 or more years of high-value catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) to include UM/UIM coverage
College Degree (Bachelor's or higher).
Insurance Designation.
Compensation range: The salary range for this position is: $85,040 - $162,550.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$43k-59k yearly est. Auto-Apply 1d ago
Claims Examiner
Securian 3.7
Macon, GA jobs
** At Securian Financial, the internal title is Customer Benefit Payments Sr Rep**
The Claims team is looking for a highly motivated, energized and positive individual. We work in a fast-paced, ever-changing environment where claim information needs to be processed efficiently and accurately. We take pride in providing high standards of performance to our customers and strive to exceed those standards. If you enjoy assisting people in their time of need, being customer focused and working in a team-oriented environment, then joining our team may be right move for you.
Responsibilities include but not limited to:
Serves department dedicated to issuing timely, accurate benefit payments to customers and channel partners.
Tasks include payment processing, data entry, records management, fraud prevention, and loss or eligibility investigations.
Provides effective, customer-centric, and compliant communication to internal and external resources, clients, and partners.
Adjudicates payments in compliance with regulatory requirements and applicable law, engaging legal, medical, and investigative resources as necessary.
Maintains accurate and complete payment record to improve the customer experience, quality review/audit process, and protect our company in the event of litigation and regulatory investigations.
Makes critical risk assessments on behalf of Securian Financial and its clients.
May manage or serve as subject matter expert for special projects.
Ensures payment practices are efficient and in keeping with our organization's values and the highest ethical standards.
Qualifications:
Strong analytical skills and attention to detail
Good judgment/decision-making skills and organizational skills
Strong written and verbal communication skills
Willingness to maintain a positive and compassionate attitude in a high volume setting
Ability to work independently within a team environment
Desire to provide world-class customer service
Preferred qualifications:
Experience on claims processing systems
Financial institution background
Demonstrated proficiency with Microsoft Word and Outlook
Telephone customer service experience
#LI-Hybrid
This role requires 2 days onsite a month and for moments that matter.
The estimated base pay range for this job is:
$18.27 - $31.73
Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
$18.3-31.7 hourly 4d ago
Injury Examiner
USAA 4.7
San Antonio, TX jobs
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Injury Examiner, you will be responsible to adjust complex bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week.
What you'll do:
Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality) and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims.
Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes.
Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates.
Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation.
Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.
Serves as a resource for team members on complex claims.
Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
4 years auto claims and injury adjusting experience.
Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations.
Advanced negotiation, investigation, communication, and conflict resolution skills.
Demonstrated strong time-management and decision-making skills.
Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.
Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims.
Ability to exercise sound financial judgment and discretion in handling insurance claims.
Advanced knowledge of coverage evaluation, loss assessment, and loss reserving.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
What sets you apart:
2 or more years of high-value catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) to include UM/UIM coverage
College Degree (Bachelor's or higher).
Insurance Designation.
Compensation range: The salary range for this position is: $85,040 - $162,550.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$42k-60k yearly est. 1d ago
Claims Examiner
Securian 3.7
Saint Paul, MN jobs
** At Securian Financial, the internal title is Customer Benefit Payments Sr Rep**
The Claims team is looking for a highly motivated, energized and positive individual. We work in a fast-paced, ever-changing environment where claim information needs to be processed efficiently and accurately. We take pride in providing high standards of performance to our customers and strive to exceed those standards. If you enjoy assisting people in their time of need, being customer focused and working in a team-oriented environment, then joining our team may be right move for you.
Responsibilities include but not limited to:
Serves department dedicated to issuing timely, accurate benefit payments to customers and channel partners.
Tasks include payment processing, data entry, records management, fraud prevention, and loss or eligibility investigations.
Provides effective, customer-centric, and compliant communication to internal and external resources, clients, and partners.
Adjudicates payments in compliance with regulatory requirements and applicable law, engaging legal, medical, and investigative resources as necessary.
Maintains accurate and complete payment record to improve the customer experience, quality review/audit process, and protect our company in the event of litigation and regulatory investigations.
Makes critical risk assessments on behalf of Securian Financial and its clients.
May manage or serve as subject matter expert for special projects.
Ensures payment practices are efficient and in keeping with our organization's values and the highest ethical standards.
Qualifications:
Strong analytical skills and attention to detail
Good judgment/decision-making skills and organizational skills
Strong written and verbal communication skills
Willingness to maintain a positive and compassionate attitude in a high volume setting
Ability to work independently within a team environment
Desire to provide world-class customer service
Preferred qualifications:
Experience on claims processing systems
Financial institution background
Demonstrated proficiency with Microsoft Word and Outlook
Telephone customer service experience
#LI-Hybrid
This role requires 2 days onsite a month and for moments that matter.
The estimated base pay range for this job is:
$18.27 - $31.73
Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
$18.3-31.7 hourly 4d ago
Insurance Specialist
Arbor Realty Trust 3.9
Tonawanda, NY jobs
The Insurance Specialist I, Policy Review is responsible for ensuring all required insurance coverage(s) are in place at appropriate limits to demonstrate compliance with investor requirements. This position focuses on the efficient review of commercial insurance policies, effectively communicating exceptions to agents and borrowers, and working collaboratively towards swift resolution of issues.
Essential Job Functions (Duties/Responsibilities)
This position will have the following duties and responsibilities, including but not limited to:
Serve as a point of contact for insurance related questions from clients, insurance agencies, brokers and internal contacts and proficiently explain insurance coverage requirements.
Identify and communicate insurance related issues and trends and develop working knowledge of all investor insurance guidelines and recommendations.
Review Loan Agreements, Appraisals, Engineering, Seismic, and Environmental reports to determine loan-specific information relative to insurance requirements.
Perform annual review of insurance coverages by reviewing policies including all schedules and endorsements, invoices, and/or declaration pages and certificates to determine compliance.
Ensure timely follow up occurs on all assigned accounts to ensure expedient resolution of all identified exceptions.
Drafting and filing insurance waivers with supporting documentation on non-compliant insurance issues.
Communicate with all applicable parties regarding any lender placed insurance issues and process application for lender placement of insurance where necessary.
Responsible for updating and maintaining all insurance information and documentation within Arbor servicing systems.
Assist with insurance related reporting to investors and auditors.
Assist Portfolio Management team at Arbor with the handling of claims issues as needed (including requesting loss runs and obtaining loss adjustor information.
Meets weekly productivity goals and standards as outlined by their direct supervisor.
Maintains a minimum internal accuracy score of 95% on all assigned reviews.
Assist in reviewing and assigning documentation received through the mail to ensure all internal tasks are documented and updates are correctly delivered to the correct internal party.
Process and review insurance endorsements and notices of cancellation and non-renewal.
Process and review insurance for loans involved in securitization.
Communicate with borrowers, agents, and portfolio management in a clear, consistent manner on insurance related issues.
Qualifications
Education: High school diploma or equivalent; Associates' or Bachelor's degree in Business, Finance, or a related discipline or equivalent work experience preferred
Experience: 3+ years' experience in Commercial Lines Insurance preferred
Knowledge/Skills/Abilities:
Ability to work as a part of a team, while providing a strong individual contribution
Excellent attention to detail, judgment, flexibility, accountability and dependability
Clear knowledge of Commercial Insurance Coverage -Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp and Auto), Professional Liability and Umbrella/Excess Liability Insurance
Demonstrated ability to read commercial insurance policies and determine the coverage provided therein
Excellent communication skills, written and oral, through all levels of the organization
Strong time management and organizational skills for prioritizing multiple assignments
Ability to work in a fast-paced environment with strict deadlines
Intermediate Microsoft Office skills
Travel: None
Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $60,000 to $65,000. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the course of the year. The total compensation package for this position will also include other elements, a full range of medical, and/or other benefits including 401(k) eligibility and paid time off benefits.
We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities.
$60k-65k yearly 1d ago
Scorecard Specialist
Compeer Financial 4.1
Prairie du Sac, WI jobs
Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.
How we support you:
Hybrid model - up to 50% work from home
Flexible schedules including ample flexibility in the summer months
Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs
Mentorship programs
Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
Professional membership/certification reimbursement and more!
Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.
To learn more about Compeer Financial visit************************
Specified location(s): This position offers a hybrid work option up to 50% remote and is based out of the Rochester, MN; Lakeville, MN; Sun Prairie, WI; Bloomington, IL; Open to other Compeer Locations.
The contributions you will make:
This position serves internal and external clients by administering, processing and making new loan and lease request decisions within the Scorecard program. Onboards loans and establishes lease requests by determining eligibility and compliance to policy. Collaborates with internal team members and Agri-Access Lending Partners to provide a sound, efficient and timely credit decisions.
Scorecard Analysis.
Processes loan and lease requests for scoring and approves or declines using Compeer's model, Decision Management Platform (DMP).
Determines and enters YBS, farm involvement, and industry codes for Salesforce loan set-up.
Reviews status codes in DMP (Prescreens, Review, or Declines) and financial/supporting documentation submitted to approve or decline a request based on the score.
Communicates with Lending Partners regarding loan application information. Once loan decision is complete prepares and sends approval, changes or decline notices.
Answers questions and provides direction to internal team members and lending partners on scorecard and credit bureau related issues that arise during the processing and closing of lending transactions, DMP results, process problems and handling of credit requests.
Provides a high level of service, closely follows prescribed response time goals.
Credit Analysis.
Analyzes financial and supporting documentation submitted for credit reviews and exceptions to policy. Determines appropriate level of analysis and due diligence required based on credit risk, following policies and guidelines (generally performing limited financial analysis). Approves or declines request within delegated authority, establishing acceptable terms and conditions.
Makes determination of eligibility of applicants, property type, and loan purpose. Determines consumer compliance of the loan.
Sources and reviews other applicant data, background reports, etc. Approves or declines according to policy within delegated authority.
Escalates decision to higher authority as required, forwards request to traditional underwriters for full analysis and decisions as required.
Establishes loan conditions and closing requirements for approved actions.
Submits requests for prior approval of official loans.
Credit Administration and Monitoring.
Monitors database exception reports to ensure proper financial data, collateral, and loan classifications are accurate.
Documents decisions and correspondence, indexing as required.
Monitors reports for proper use of scorecards and trends, noting potential growth or concern areas.
Prepares reports as required by policy.
Verifies system data for completeness and accuracy after closing.
Monitors lease lines of credit to determine available commitment or need for traditional approval.
Enters lease takedowns, data, PD's, and LGD's within Leasewave or other systems.
Assists with creation and updates of policies and processes.
Reviews inaccurate Credit Bureau and internal credit history reporting for delinquent or inaccurate information. Enters changes in Cornerstone database and provides accurate data to the Credit Bureau.
DMP Administration.
Processes changes for access rights to DMP for the Compeer team.
Reviews quarterly DMP security access rights and process reviews from ICFR reporting.
Performs maintenance to Compeer Prescreen list.
Coordinates maintenance on the DMP model. Communicates with the Credit Bureaus regarding loan questions and issues.
Industry Knowledge.
Maintains base level of industry knowledge for major enterprise types within the LSA, as well as familiarity with enterprises throughout the United Sates.
Builds and maintains knowledge and skills within crop and livestock industries served by Compeer by reviewing industry publications, reviewing internal guidance, internal trainings, attending meetings, seminars and conferences.
Participates in industry updates and webinars to stay up-to-date on market changes and other industry news.
Stays current on Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FRCA), and other compliance requirements.
Promotes the Scorecard program where applicable across Compeer.
Participates in projects and workgroups to improve and advance the program, improve company efficiency, and supports new Compeer initiatives.
The skills and experience we prefer you have:
Associate's degree in business administration, finance, economics, agribusiness
,
data analysis or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
3-5 years of experience in lending, credit analysis, finance, customer service.
Knowledge of federal and state (primarily Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit.
Knowledge of agricultural businesses and operations, crop insurance and livestock industries and associated production practices.
Solid understanding of the lending process, policies and SOP's, and programs used.
Solid knowledge of loan products, services, and credit operations.
Solid understanding of credit processing and servicing activities, accounting principles and practices, credit analysis procedures, credit administration, monitoring and reporting.
Strategic and innovative.
Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
Skill in developing and maintaining interpersonal relationships.
High level of integrity.
Strong ability for teamwork, collaboration, and intrateam communication.
Strong problem solving, decision making, time management and organizational skills.
Strong computer skills, including MS Office applications and customer relationship management (CRM) programs.
Strong analytical skills with attention to detail.
Flexible and adaptable to changing situations.
Ability to remain objective in balancing business needs and risk.
Ability to work independently and collaboratively with other teams to achieve goals and represent the business.
Valid driver's license.
#IND200
How we will take care of you:
Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.
Base Pay$62,700-$89,400 USD
Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.
Click here to view federal employment laws applicable for applicants.
$62.7k-89.4k yearly 5d ago
CHB Specialist
ASF 3.8
Savannah, GA jobs
Job Description: CHB Specialist
We are the Human Standard in Global Logistics. Founded in 1999, with a singular idea: to bring integrity and honor to the freightforwarding market. Today, we are a leader in global logistics and got here because we have stayed true to our core values. We have offices in Mobile, AL, Savannah, GA and Charleston, SC. Visit our website for more information. *****************************
Location: Candidates will be considered in Savannah, GA, Charleston, SC or Mobile, AL
Work Schedule: Onsite Monday-Friday
By joining the ASF Team you will receive…
Company-paid benefits available:
Dental insurance
Short-term and long-term disability
50,000 Group Term Life insurance policy
(7) Paid holidays and (15) days PTO per calendar year
401(k) Retirement plan with employer matching. Employees are 100% vested at enrollment.
Additional Benefits available for purchase:
Blue Cross Blue Shield plan for employee and dependents, vision insurance, critical illness, accident, and additional voluntary term life insurance.
Responsibilities / Essential Functions:
Arrange customs clearance in all USA ports for all inbound goods for various importcustomers. The ideal candidate will be able to handle logistics flow from origin to final delivery to ensure maximum efficiency. This position requires working knowledge of customs regulations and compliance documentation. To succeed in this role, you should have organizational skills, attention to detail, and effective communication abilities. A customer- focused approach is an essential job function.
Duties:
Classify goods using the Harmonized Tariff Schedule (HTS) or Harmonized System (HS) codes to determine applicable duties, taxes, and eligibility for trade agreements.
Prepare, review, and submit customs documentation, including invoices, packing lists, bills of lading, certificates of origin, and import/export declarations.
Calculate and process payments for duties, taxes, fees, and other charges owed to customs authorities.
Ensure compliance with international trade regulations, including free trade agreements (e.g., USMCA), anti-dumping duties, sanctions, and partner government agency (PGA) requirements.
Coordinate with customs brokers, freight forwarders, carriers, suppliers, and government officials to clear shipments and resolve issues like inspections or discrepancies.
Monitor shipments for timely clearance, audit entries for accuracy, and handle post-entry amendments or protests for refunds.
Stay updated on changes in customs laws, tariffs, and regulations; conduct compliance audits and risk assessments.
Advise internal teams or clients on trade compliance best practices, valuation methods, and special programs (e.g., duty drawback).
Maintain records for audits and communicate with stakeholders to prevent delays or fines.
Education and Experience:
Bachelor's degree in business administration or related field preferred
Ocean import/export experience preferred
Minimum of 2 years of experience in import/export operations, customs brokerage, or trade compliance required
$39k-72k yearly est. 3d ago
Scorecard Specialist
Compeer Financial 4.1
Bloomington, IL jobs
Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.
How we support you:
Hybrid model - up to 50% work from home
Flexible schedules including ample flexibility in the summer months
Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs
Mentorship programs
Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
Professional membership/certification reimbursement and more!
Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.
To learn more about Compeer Financial visit************************
Specified location(s): This position offers a hybrid work option up to 50% remote and is based out of the Rochester, MN; Lakeville, MN; Sun Prairie, WI; Bloomington, IL; Open to other Compeer Locations.
The contributions you will make:
This position serves internal and external clients by administering, processing and making new loan and lease request decisions within the Scorecard program. Onboards loans and establishes lease requests by determining eligibility and compliance to policy. Collaborates with internal team members and Agri-Access Lending Partners to provide a sound, efficient and timely credit decisions.
Scorecard Analysis.
Processes loan and lease requests for scoring and approves or declines using Compeer's model, Decision Management Platform (DMP).
Determines and enters YBS, farm involvement, and industry codes for Salesforce loan set-up.
Reviews status codes in DMP (Prescreens, Review, or Declines) and financial/supporting documentation submitted to approve or decline a request based on the score.
Communicates with Lending Partners regarding loan application information. Once loan decision is complete prepares and sends approval, changes or decline notices.
Answers questions and provides direction to internal team members and lending partners on scorecard and credit bureau related issues that arise during the processing and closing of lending transactions, DMP results, process problems and handling of credit requests.
Provides a high level of service, closely follows prescribed response time goals.
Credit Analysis.
Analyzes financial and supporting documentation submitted for credit reviews and exceptions to policy. Determines appropriate level of analysis and due diligence required based on credit risk, following policies and guidelines (generally performing limited financial analysis). Approves or declines request within delegated authority, establishing acceptable terms and conditions.
Makes determination of eligibility of applicants, property type, and loan purpose. Determines consumer compliance of the loan.
Sources and reviews other applicant data, background reports, etc. Approves or declines according to policy within delegated authority.
Escalates decision to higher authority as required, forwards request to traditional underwriters for full analysis and decisions as required.
Establishes loan conditions and closing requirements for approved actions.
Submits requests for prior approval of official loans.
Credit Administration and Monitoring.
Monitors database exception reports to ensure proper financial data, collateral, and loan classifications are accurate.
Documents decisions and correspondence, indexing as required.
Monitors reports for proper use of scorecards and trends, noting potential growth or concern areas.
Prepares reports as required by policy.
Verifies system data for completeness and accuracy after closing.
Monitors lease lines of credit to determine available commitment or need for traditional approval.
Enters lease takedowns, data, PD's, and LGD's within Leasewave or other systems.
Assists with creation and updates of policies and processes.
Reviews inaccurate Credit Bureau and internal credit history reporting for delinquent or inaccurate information. Enters changes in Cornerstone database and provides accurate data to the Credit Bureau.
DMP Administration.
Processes changes for access rights to DMP for the Compeer team.
Reviews quarterly DMP security access rights and process reviews from ICFR reporting.
Performs maintenance to Compeer Prescreen list.
Coordinates maintenance on the DMP model. Communicates with the Credit Bureaus regarding loan questions and issues.
Industry Knowledge.
Maintains base level of industry knowledge for major enterprise types within the LSA, as well as familiarity with enterprises throughout the United Sates.
Builds and maintains knowledge and skills within crop and livestock industries served by Compeer by reviewing industry publications, reviewing internal guidance, internal trainings, attending meetings, seminars and conferences.
Participates in industry updates and webinars to stay up-to-date on market changes and other industry news.
Stays current on Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FRCA), and other compliance requirements.
Promotes the Scorecard program where applicable across Compeer.
Participates in projects and workgroups to improve and advance the program, improve company efficiency, and supports new Compeer initiatives.
The skills and experience we prefer you have:
Associate's degree in business administration, finance, economics, agribusiness
,
data analysis or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
3-5 years of experience in lending, credit analysis, finance, customer service.
Knowledge of federal and state (primarily Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit.
Knowledge of agricultural businesses and operations, crop insurance and livestock industries and associated production practices.
Solid understanding of the lending process, policies and SOP's, and programs used.
Solid knowledge of loan products, services, and credit operations.
Solid understanding of credit processing and servicing activities, accounting principles and practices, credit analysis procedures, credit administration, monitoring and reporting.
Strategic and innovative.
Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
Skill in developing and maintaining interpersonal relationships.
High level of integrity.
Strong ability for teamwork, collaboration, and intrateam communication.
Strong problem solving, decision making, time management and organizational skills.
Strong computer skills, including MS Office applications and customer relationship management (CRM) programs.
Strong analytical skills with attention to detail.
Flexible and adaptable to changing situations.
Ability to remain objective in balancing business needs and risk.
Ability to work independently and collaboratively with other teams to achieve goals and represent the business.
Valid driver's license.
#IND200
How we will take care of you:
Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.
Base Pay$62,700-$89,400 USD
Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.
Click here to view federal employment laws applicable for applicants.
$62.7k-89.4k yearly 5d ago
Scorecard Specialist
Compeer Financial 4.1
Lakeville, MN jobs
Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.
How we support you:
Hybrid model - up to 50% work from home
Flexible schedules including ample flexibility in the summer months
Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs
Mentorship programs
Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
Professional membership/certification reimbursement and more!
Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.
To learn more about Compeer Financial visit************************
Specified location(s): This position offers a hybrid work option up to 50% remote and is based out of the Rochester, MN; Lakeville, MN; Sun Prairie, WI; Bloomington, IL; Open to other Compeer Locations.
The contributions you will make:
This position serves internal and external clients by administering, processing and making new loan and lease request decisions within the Scorecard program. Onboards loans and establishes lease requests by determining eligibility and compliance to policy. Collaborates with internal team members and Agri-Access Lending Partners to provide a sound, efficient and timely credit decisions.
Scorecard Analysis.
Processes loan and lease requests for scoring and approves or declines using Compeer's model, Decision Management Platform (DMP).
Determines and enters YBS, farm involvement, and industry codes for Salesforce loan set-up.
Reviews status codes in DMP (Prescreens, Review, or Declines) and financial/supporting documentation submitted to approve or decline a request based on the score.
Communicates with Lending Partners regarding loan application information. Once loan decision is complete prepares and sends approval, changes or decline notices.
Answers questions and provides direction to internal team members and lending partners on scorecard and credit bureau related issues that arise during the processing and closing of lending transactions, DMP results, process problems and handling of credit requests.
Provides a high level of service, closely follows prescribed response time goals.
Credit Analysis.
Analyzes financial and supporting documentation submitted for credit reviews and exceptions to policy. Determines appropriate level of analysis and due diligence required based on credit risk, following policies and guidelines (generally performing limited financial analysis). Approves or declines request within delegated authority, establishing acceptable terms and conditions.
Makes determination of eligibility of applicants, property type, and loan purpose. Determines consumer compliance of the loan.
Sources and reviews other applicant data, background reports, etc. Approves or declines according to policy within delegated authority.
Escalates decision to higher authority as required, forwards request to traditional underwriters for full analysis and decisions as required.
Establishes loan conditions and closing requirements for approved actions.
Submits requests for prior approval of official loans.
Credit Administration and Monitoring.
Monitors database exception reports to ensure proper financial data, collateral, and loan classifications are accurate.
Documents decisions and correspondence, indexing as required.
Monitors reports for proper use of scorecards and trends, noting potential growth or concern areas.
Prepares reports as required by policy.
Verifies system data for completeness and accuracy after closing.
Monitors lease lines of credit to determine available commitment or need for traditional approval.
Enters lease takedowns, data, PD's, and LGD's within Leasewave or other systems.
Assists with creation and updates of policies and processes.
Reviews inaccurate Credit Bureau and internal credit history reporting for delinquent or inaccurate information. Enters changes in Cornerstone database and provides accurate data to the Credit Bureau.
DMP Administration.
Processes changes for access rights to DMP for the Compeer team.
Reviews quarterly DMP security access rights and process reviews from ICFR reporting.
Performs maintenance to Compeer Prescreen list.
Coordinates maintenance on the DMP model. Communicates with the Credit Bureaus regarding loan questions and issues.
Industry Knowledge.
Maintains base level of industry knowledge for major enterprise types within the LSA, as well as familiarity with enterprises throughout the United Sates.
Builds and maintains knowledge and skills within crop and livestock industries served by Compeer by reviewing industry publications, reviewing internal guidance, internal trainings, attending meetings, seminars and conferences.
Participates in industry updates and webinars to stay up-to-date on market changes and other industry news.
Stays current on Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FRCA), and other compliance requirements.
Promotes the Scorecard program where applicable across Compeer.
Participates in projects and workgroups to improve and advance the program, improve company efficiency, and supports new Compeer initiatives.
The skills and experience we prefer you have:
Associate's degree in business administration, finance, economics, agribusiness
,
data analysis or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
3-5 years of experience in lending, credit analysis, finance, customer service.
Knowledge of federal and state (primarily Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit.
Knowledge of agricultural businesses and operations, crop insurance and livestock industries and associated production practices.
Solid understanding of the lending process, policies and SOP's, and programs used.
Solid knowledge of loan products, services, and credit operations.
Solid understanding of credit processing and servicing activities, accounting principles and practices, credit analysis procedures, credit administration, monitoring and reporting.
Strategic and innovative.
Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
Skill in developing and maintaining interpersonal relationships.
High level of integrity.
Strong ability for teamwork, collaboration, and intrateam communication.
Strong problem solving, decision making, time management and organizational skills.
Strong computer skills, including MS Office applications and customer relationship management (CRM) programs.
Strong analytical skills with attention to detail.
Flexible and adaptable to changing situations.
Ability to remain objective in balancing business needs and risk.
Ability to work independently and collaboratively with other teams to achieve goals and represent the business.
Valid driver's license.
#IND200
How we will take care of you:
Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.
Base Pay$62,700-$89,400 USD
Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.
Click here to view federal employment laws applicable for applicants.
$62.7k-89.4k yearly 5d ago
Scorecard Specialist
Compeer Financial 4.1
Sun Prairie, WI jobs
Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.
How we support you:
Hybrid model - up to 50% work from home
Flexible schedules including ample flexibility in the summer months
Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs
Mentorship programs
Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
Professional membership/certification reimbursement and more!
Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.
To learn more about Compeer Financial visit************************
Specified location(s): This position offers a hybrid work option up to 50% remote and is based out of the Rochester, MN; Lakeville, MN; Sun Prairie, WI; Bloomington, IL; Open to other Compeer Locations.
The contributions you will make:
This position serves internal and external clients by administering, processing and making new loan and lease request decisions within the Scorecard program. Onboards loans and establishes lease requests by determining eligibility and compliance to policy. Collaborates with internal team members and Agri-Access Lending Partners to provide a sound, efficient and timely credit decisions.
Scorecard Analysis.
Processes loan and lease requests for scoring and approves or declines using Compeer's model, Decision Management Platform (DMP).
Determines and enters YBS, farm involvement, and industry codes for Salesforce loan set-up.
Reviews status codes in DMP (Prescreens, Review, or Declines) and financial/supporting documentation submitted to approve or decline a request based on the score.
Communicates with Lending Partners regarding loan application information. Once loan decision is complete prepares and sends approval, changes or decline notices.
Answers questions and provides direction to internal team members and lending partners on scorecard and credit bureau related issues that arise during the processing and closing of lending transactions, DMP results, process problems and handling of credit requests.
Provides a high level of service, closely follows prescribed response time goals.
Credit Analysis.
Analyzes financial and supporting documentation submitted for credit reviews and exceptions to policy. Determines appropriate level of analysis and due diligence required based on credit risk, following policies and guidelines (generally performing limited financial analysis). Approves or declines request within delegated authority, establishing acceptable terms and conditions.
Makes determination of eligibility of applicants, property type, and loan purpose. Determines consumer compliance of the loan.
Sources and reviews other applicant data, background reports, etc. Approves or declines according to policy within delegated authority.
Escalates decision to higher authority as required, forwards request to traditional underwriters for full analysis and decisions as required.
Establishes loan conditions and closing requirements for approved actions.
Submits requests for prior approval of official loans.
Credit Administration and Monitoring.
Monitors database exception reports to ensure proper financial data, collateral, and loan classifications are accurate.
Documents decisions and correspondence, indexing as required.
Monitors reports for proper use of scorecards and trends, noting potential growth or concern areas.
Prepares reports as required by policy.
Verifies system data for completeness and accuracy after closing.
Monitors lease lines of credit to determine available commitment or need for traditional approval.
Enters lease takedowns, data, PD's, and LGD's within Leasewave or other systems.
Assists with creation and updates of policies and processes.
Reviews inaccurate Credit Bureau and internal credit history reporting for delinquent or inaccurate information. Enters changes in Cornerstone database and provides accurate data to the Credit Bureau.
DMP Administration.
Processes changes for access rights to DMP for the Compeer team.
Reviews quarterly DMP security access rights and process reviews from ICFR reporting.
Performs maintenance to Compeer Prescreen list.
Coordinates maintenance on the DMP model. Communicates with the Credit Bureaus regarding loan questions and issues.
Industry Knowledge.
Maintains base level of industry knowledge for major enterprise types within the LSA, as well as familiarity with enterprises throughout the United Sates.
Builds and maintains knowledge and skills within crop and livestock industries served by Compeer by reviewing industry publications, reviewing internal guidance, internal trainings, attending meetings, seminars and conferences.
Participates in industry updates and webinars to stay up-to-date on market changes and other industry news.
Stays current on Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FRCA), and other compliance requirements.
Promotes the Scorecard program where applicable across Compeer.
Participates in projects and workgroups to improve and advance the program, improve company efficiency, and supports new Compeer initiatives.
The skills and experience we prefer you have:
Associate's degree in business administration, finance, economics, agribusiness
,
data analysis or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
3-5 years of experience in lending, credit analysis, finance, customer service.
Knowledge of federal and state (primarily Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit.
Knowledge of agricultural businesses and operations, crop insurance and livestock industries and associated production practices.
Solid understanding of the lending process, policies and SOP's, and programs used.
Solid knowledge of loan products, services, and credit operations.
Solid understanding of credit processing and servicing activities, accounting principles and practices, credit analysis procedures, credit administration, monitoring and reporting.
Strategic and innovative.
Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
Skill in developing and maintaining interpersonal relationships.
High level of integrity.
Strong ability for teamwork, collaboration, and intrateam communication.
Strong problem solving, decision making, time management and organizational skills.
Strong computer skills, including MS Office applications and customer relationship management (CRM) programs.
Strong analytical skills with attention to detail.
Flexible and adaptable to changing situations.
Ability to remain objective in balancing business needs and risk.
Ability to work independently and collaboratively with other teams to achieve goals and represent the business.
Valid driver's license.
#IND200
How we will take care of you:
Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.
Base Pay$62,700-$89,400 USD
Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.
Click here to view federal employment laws applicable for applicants.
$62.7k-89.4k yearly 5d ago
Lockbox Remittance Specialist
Busey Bank 4.5
Creve Coeur, MO jobs
The Lockbox Remittance Specialist handles the servicing of all lockbox clients. You would be expected to maintain a high level of production and accuracy while preparing customers mailed in paper checks for deposit.
Duties & Responsibilities
Payment Preparations and Processing
Sort incoming mail into correct customer bin.
Prepare batches of work by removing payments and forms from envelopes
Process all lockbox deposits from direct and indirect customers.
Quality Assurance Processing Measures
Follow standard operating procedures and customer specific instructions through data entry.
Verifying checks through customer specific instructions for processing
Balance/reconcile electronic and paper documentation.
Analyze information to determine accuracy and completeness of work.
Conduct non-routine research.
Operate high-speed imaging/ extraction Opex equipment.
Re-associate check images to corresponding material while validating quality of images.
Maintain HIPAA and confidentiality of customer account information; follow established policies and procedures as related to internal audits and security.
Team Support:
Lend help to immediate team/team members, as needed.
Education & Experience
Knowledge of:
Strong oral and written communication skills
Excellent organizational skills
Keen sense of quality control and practices
Attention to detail and focus on meeting deadlines.
Ability to:
Analyze and comprehend client's standard operating procedures and instructions
Complete multiple manual tasks per transaction and/or client with precision
Ability to sit, stand, and walk for long periods of time
Be a team player and maintain a positive attitude at all times
Make judgment calls regarding routine duties but refer non-routine situations to asupervisor and/or manager
Benefits and Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $18-$20/hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
$18-20 hourly 5d ago
Scorecard Specialist
Compeer Financial 4.1
Rochester, MN jobs
Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.
How we support you:
Hybrid model - up to 50% work from home
Flexible schedules including ample flexibility in the summer months
Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs
Mentorship programs
Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
Professional membership/certification reimbursement and more!
Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.
To learn more about Compeer Financial visit************************
Specified location(s): This position offers a hybrid work option up to 50% remote and is based out of the Rochester, MN; Lakeville, MN; Sun Prairie, WI; Bloomington, IL; Open to other Compeer Locations.
The contributions you will make:
This position serves internal and external clients by administering, processing and making new loan and lease request decisions within the Scorecard program. Onboards loans and establishes lease requests by determining eligibility and compliance to policy. Collaborates with internal team members and Agri-Access Lending Partners to provide a sound, efficient and timely credit decisions.
Scorecard Analysis.
Processes loan and lease requests for scoring and approves or declines using Compeer's model, Decision Management Platform (DMP).
Determines and enters YBS, farm involvement, and industry codes for Salesforce loan set-up.
Reviews status codes in DMP (Prescreens, Review, or Declines) and financial/supporting documentation submitted to approve or decline a request based on the score.
Communicates with Lending Partners regarding loan application information. Once loan decision is complete prepares and sends approval, changes or decline notices.
Answers questions and provides direction to internal team members and lending partners on scorecard and credit bureau related issues that arise during the processing and closing of lending transactions, DMP results, process problems and handling of credit requests.
Provides a high level of service, closely follows prescribed response time goals.
Credit Analysis.
Analyzes financial and supporting documentation submitted for credit reviews and exceptions to policy. Determines appropriate level of analysis and due diligence required based on credit risk, following policies and guidelines (generally performing limited financial analysis). Approves or declines request within delegated authority, establishing acceptable terms and conditions.
Makes determination of eligibility of applicants, property type, and loan purpose. Determines consumer compliance of the loan.
Sources and reviews other applicant data, background reports, etc. Approves or declines according to policy within delegated authority.
Escalates decision to higher authority as required, forwards request to traditional underwriters for full analysis and decisions as required.
Establishes loan conditions and closing requirements for approved actions.
Submits requests for prior approval of official loans.
Credit Administration and Monitoring.
Monitors database exception reports to ensure proper financial data, collateral, and loan classifications are accurate.
Documents decisions and correspondence, indexing as required.
Monitors reports for proper use of scorecards and trends, noting potential growth or concern areas.
Prepares reports as required by policy.
Verifies system data for completeness and accuracy after closing.
Monitors lease lines of credit to determine available commitment or need for traditional approval.
Enters lease takedowns, data, PD's, and LGD's within Leasewave or other systems.
Assists with creation and updates of policies and processes.
Reviews inaccurate Credit Bureau and internal credit history reporting for delinquent or inaccurate information. Enters changes in Cornerstone database and provides accurate data to the Credit Bureau.
DMP Administration.
Processes changes for access rights to DMP for the Compeer team.
Reviews quarterly DMP security access rights and process reviews from ICFR reporting.
Performs maintenance to Compeer Prescreen list.
Coordinates maintenance on the DMP model. Communicates with the Credit Bureaus regarding loan questions and issues.
Industry Knowledge.
Maintains base level of industry knowledge for major enterprise types within the LSA, as well as familiarity with enterprises throughout the United Sates.
Builds and maintains knowledge and skills within crop and livestock industries served by Compeer by reviewing industry publications, reviewing internal guidance, internal trainings, attending meetings, seminars and conferences.
Participates in industry updates and webinars to stay up-to-date on market changes and other industry news.
Stays current on Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FRCA), and other compliance requirements.
Promotes the Scorecard program where applicable across Compeer.
Participates in projects and workgroups to improve and advance the program, improve company efficiency, and supports new Compeer initiatives.
The skills and experience we prefer you have:
Associate's degree in business administration, finance, economics, agribusiness
,
data analysis or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
3-5 years of experience in lending, credit analysis, finance, customer service.
Knowledge of federal and state (primarily Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit.
Knowledge of agricultural businesses and operations, crop insurance and livestock industries and associated production practices.
Solid understanding of the lending process, policies and SOP's, and programs used.
Solid knowledge of loan products, services, and credit operations.
Solid understanding of credit processing and servicing activities, accounting principles and practices, credit analysis procedures, credit administration, monitoring and reporting.
Strategic and innovative.
Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
Skill in developing and maintaining interpersonal relationships.
High level of integrity.
Strong ability for teamwork, collaboration, and intrateam communication.
Strong problem solving, decision making, time management and organizational skills.
Strong computer skills, including MS Office applications and customer relationship management (CRM) programs.
Strong analytical skills with attention to detail.
Flexible and adaptable to changing situations.
Ability to remain objective in balancing business needs and risk.
Ability to work independently and collaboratively with other teams to achieve goals and represent the business.
Valid driver's license.
#IND200
How we will take care of you:
Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.
Base Pay$62,700-$89,400 USD
Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.
Click here to view federal employment laws applicable for applicants.
$62.7k-89.4k yearly 5d ago
Lockbox Remittance Specialist
Busey Bank 4.5
Glenview, IL jobs
The Lockbox Remittance Specialist handles the servicing of all lockbox clients. You would be expected to maintain a high level of production and accuracy while preparing customers mailed in paper checks for deposit.
Duties & Responsibilities
Payment Preparations and Processing
Sort incoming mail into correct customer bin.
Prepare batches of work by removing payments and forms from envelopes
Process all lockbox deposits from direct and indirect customers.
Quality Assurance Processing Measures
Follow standard operating procedures and customer specific instructions through data entry.
Verifying checks through customer specific instructions for processing
Balance/reconcile electronic and paper documentation.
Analyze information to determine accuracy and completeness of work.
Conduct non-routine research.
Operate high-speed imaging/ extraction Opex equipment.
Re-associate check images to corresponding material while validating quality of images.
Maintain HIPAA and confidentiality of customer account information; follow established policies and procedures as related to internal audits and security.
Team Support:
Lend help to immediate team/team members, as needed.
Education & Experience
Knowledge of:
Strong oral and written communication skills
Excellent organizational skills
Keen sense of quality control and practices
Attention to detail and focus on meeting deadlines.
Ability to:
Analyze and comprehend client's standard operating procedures and instructions
Complete multiple manual tasks per transaction and/or client with precision
Ability to sit, stand, and walk for long periods of time
Be a team player and maintain a positive attitude at all times
Make judgment calls regarding routine duties but refer non-routine situations to asupervisor and/or manager
Benefits and Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $18-$20/hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
$18-20 hourly 5d ago
Escrow Insurance Specialist
Cathay Bank-Headquarters 4.4
Rosemead, CA jobs
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
Video Clip 1
Video Clip 2
Video Clip 3
Learn more about us at cathaybank.com
GENERAL SUMMARY
Under the general direction of the Loan Servicing Supervisor, the Escrow Insurance Specialist is responsible for the timely review and payment of consumer and commercial hazard payments, confirming sufficient coverage, and arranging for payment of the insurance through the escrow account. The Escrow Insurance Specialist may be responsible for ordering and reviewing flood determinations, analyzing and determining the amount of flood insurance required for new loans and renewal policies in compliance with Bank and Regulatory policies.
ESSENTIAL FUNCTIONS
Monitors insurance expirations to ensure receipt of evidence of renewal or replacement insurance coverage prior to expiration.
Reviews Insurance Expiration Tracking reports daily.
Collects evidence of renewals or replacement coverage prior to expiration of the existing coverage.
Reviews insurance policies for accuracy and adequate coverage.
Resolves gaps by contacting carriers and agencies to gather policy information and other missing data and update systems as appropriate.
Works with insurance vendor for ordering and cancelling force place insurance.
Set up force place fee in our core system for proper billing.
Perform review of initial loan boarding to ensure escrow line and multi collateral relationship is set up properly.
For escrowed accounts, ensures disbursement of payments for hazard, and flood are paid timely when due to avoid gaps and cancellation of policy.
Processes incoming new insurance loss requests by properly obtaining appropriate claim
information and provide claim package and follow through to completion of the repairs.
Properly document all claim activity to support the outcome of the claim and save documents to the imaging center.
Reviews various system-generated reports to ensure accuracy of loan system, accounting and maintenance as needed to clear errors.
Ensures all insurance related documents and correspondence are uploaded to the imaging system.
QUALIFICATIONS
Education: High school graduate or equivalent. Education or experience should include courses in accounting and/or bookkeeping.
Experience: Minimum 1-2 years in loan servicing with direct experience with escrow and insurance servicing preferably with knowledge of flood determination and flood insurance review for both single family and multiple buildings and properties.
Skills/Ability:
Self-motivated with ability to work independently, prioritize and meet deadlines, and possess excellent follow-through skills.
Proven ability to think independently and make recommendations. Possess good judgment, ability to accept responsibility and handle confidential information. Excellent follow-through skills.
Possess good written and verbal communication skills.
Knowledge of basic accounting.
Working knowledge of MS Windows, PC spreadsheets and PC word processing. Familiarity with networked computer systems and mainframe.
OTHER DETAILS
$23.07 - $26.44 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
Poster- Spanish
Poster- Chinese Traditional
Poster- Chinese Simplified
Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
We're Consumers Credit Union (CCU), a Great Place To Work certified company that values what you bring to the table.
Our Waukegan branch is looking for a full-time Branch Specialist! This member-facing position provides strong opportunities for growth and hands-on experience in branch operations!
As a Branch Specialist, you'll enjoy a varied, hands-on role that combines being a Concierge, Teller, and Personal Banker. You'll greet members with a smile, handle financial transactions, open accounts, and help members discover the products and services that best fit their needs. This is a fantastic early-career opportunity for anyone interested in banking or financial services, enjoys working with people, wants hands-on exposure to branch operations, and is eager to build a long-term career.
Day-to-day responsibilities:
Greeting members as they enter the branch or use the drive up lanes
Educating and assisting members with self-service transactions through the use of Interactive Teller Machines (ITMs) and related functionality.
Performing teller transactions and resolving member service needs, including account maintenance and other operational duties as assigned by the Branch Manager and/or Assistant Branch Manager
Opening new consumer accounts efficiently and accurately
Identifying opportunities to refer members to additional products and services including consumer loan and mortgage products, as well as wealth advisors
Recommending process improvements to enhance member service delivery and overall branch efficiency
Ensuring adherence to all policies, procedures, compliance, audits, quality control and balancing standards
Qualifications:
High School diploma or equivalent
1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling). Financial institution, Teller, Personal Banker experience is preferred
Bilingual in Spanish required
Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations
Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office
Excellent interpersonal and communication skills
Ability to multitask, thrive in a fast-paced environment, and maintain strong organizational skills
Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity
Availability to work 40 hours/week and be scheduled between the following hours:
Monday - Thursday: 8:30AM - 5:30PM, Friday: 8:30AM - 6:30PM, Regular Saturdays: 8:30AM - 1:30PM
Compensation & Benefits:
The salary range for this role is $16.67 - $25.01 per hour. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.
Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.
For more information about benefit offerings, please visit our careers page: about/what-we-do/careers
About CCU:
Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org
Equal Opportunity Employer:
CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.
We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: or .
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$16.7-25 hourly 6d ago
HMDA Specialist
Cathay Bank-Headquarters 4.4
El Monte, CA jobs
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
Video Clip 1
Video Clip 2
Video Clip 3
Learn more about us at cathaybank.com
GENERAL SUMMARY
This position is responsible for the review and accuracy of the HDMA loan data required to be collected and reported in accordance with the Bank and HMDA regulatory requirements.
ESSENTIAL FUNCTIONS
Responsible for accuracy and integrity of the data collected and reviewed that is reported on originated mortgage loans, as well as non-originated applications (denials, withdrawal, approved but not accepted applications).
Scrub and audit file loan data to uncover any systematic problems, discrepancies, or data integrity issues.
Perform second line reviews on Bank Purchase Loans.
Work with various mortgage operations team members as well as other areas of the Bank to correct data within the loan origination system (Empower) or on the LAR.
Identify commercial HMDA reportable loans; prepare manual HMDA LAR by working with various commercial lending units.
Report any potential concerns about non-compliance with HMDA regulatory requirements.
Prepare monthly HMDA excel reports that will be submitted to the Compliance Department for LAR reporting.
Meet monthly deadline for HMDA data required on the Loan Application Register (LAR).
Perform other tasks which may be assigned by management.
QUALIFICATIONS
Education: College graduate with major in accounting or business preferred.
Experience: Minimum three years of mortgage lending and banking experience with good knowledge of lending regulations. Knowledge of the Home Mortgage Disclosure Act (HMDA) is preferred.
Skills/Ability: Strong analytical and research skills; strong planning, organizing, and problem-solving skills; strong written and verbal communication skills; must be able to adapt well to a fast paced and constantly changing business environment; PC proficient at the expert level; demonstrated ability to work in a team-oriented environment; bilingual English/Chinese is a plus.
OTHER DETAILS
$20.00 - $24.04 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
Poster- Spanish
Poster- Chinese Traditional
Poster- Chinese Simplified
Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$20-24 hourly 5d ago
Insurance Claims Specialist
Mid Florida Finance 4.1
Lakeland, FL jobs
Mid Florida Financing is looking for an Insurance Specialist to join our team in Lakeland, FL. This position will provide insurance coverage to our new and existing clients. We are looking for someone who is self-motivated, organized, and has the ability to work independently.
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Responsibilities:
Provides exceptional customer service while investigating policy coverage, liability and damages in a timely manner
Gathers information and documents claim file to comply with company guidelines and state compliance and regulations
Negotiates timely and appropriate settlements with insurance companies
Manages pending claims to meet company quality criteria
Recognizes recovery opportunities in regards salvage vehicles
Performs other related duties as assigned or required.
Assists internal and external customers with problems or questions regarding claims by phone or through written correspondence while providing a high level of customer service.
Job Type:
Full-time
Pay:
$16.00 per hour
Expected hours:
40 per week
Schedule:
Monday to Friday
Work Location:
In person
We are an equal opportunity employer.
$16 hourly Auto-Apply 60d+ ago
Personal Lines Adjuster I
Southern Trust Insurance Company 4.0
Macon, GA jobs
Under the direction of the Claims Manager, the Personal Lines Adjuster I is responsible for investigating, evaluating, and resolving personal auto claims of low to moderate complexity. The adjuster ensures fair and timely claim resolution through strong coverage analysis, accurate damage assessment, and exceptional customer service. This position does not handle bodily injury or medical-related claims.
Essential Functions
Pursuant to Company business strategies and good faith claims practices:
Investigate assigned personal auto physical damage and homeowner property claims to determine coverage, cause of loss, and extent of damages.
Review and interpret personal lines policy forms and endorsements to confirm coverage applicability.
Obtain recorded statements, repair estimates, photos, and documentation needed to evaluate claims.
Coordinate inspections, appraisals, and repairs with vendors, independent adjusters, and repair facilities.
Evaluate estimates, determine depreciation, and negotiate settlements within authorized limits.
Identify potential subrogation or recovery opportunities and refer as appropriate.
Maintain detailed and accurate file documentation that supports claim decisions and complies with company standards.
Communicate promptly and professionally with insureds, agents, and vendors to ensure high-quality customer service.
Maintain compliance with state regulations, company procedures, and fair claims handling requirements.
Job Requirements, Knowledge, Skills and Abilities
High school diploma or equivalent required; Bachelor's degree in a related field preferred.
Minimum of two (2) years of experience handling personal auto claims.
Strong understanding of insurance coverage interpretation, estimating principles, and claim file documentation.
Excellent verbal and written communication skills, including negotiation and conflict resolution.
Proficiency with Microsoft Office and claims management systems.
Strong organizational skills with the ability to manage multiple files in a fast-paced environment.
Must be available to work during disaster or catastrophe situations (including nights/weekends) as required.
Holds a Georgia Adjusters License or must acquire license within six months of employment.
Proficiency in Microsoft Office and claims management systems.
Desired Knowledge, Skills and Abilities
Knowledge of personal lines insurance policies.
Familiarity with estimating systems and vendor networks for auto claims.
Understanding of auto body materials, repair methods, and vehicle repair processes.
Awareness of subrogation, salvage, and recovery procedures.
Compensation
Commensurate with experience
Performance-based incentives
Benefits Package
401(k) company match up to 6% eligible upon hire
Medical, dental & vision, including company paid Life insurance and long-term disability
Flexible spending accounts
Paid time off
Parental & family leave; military leave & pay
Employee Referral Incentive
Career Development & Continuing Education Assistance
Physical Conditions/Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.