A lower middle-market manufacturing and distribution company is seeking a General Manager to oversee day-to-day operations. The business is diverse, with manufacturing, distribution, and transportation components. This position reports to the VP of Operations. The ideal candidate will have experience leading teams and managing daily business operations.
Responsibilities
On-site 5 days/week. Provide leadership and direction to a team.
Manageplant production, maintenance and inventory.
Work closely with the Safety Director, sales leadership, and corporate leadership.
Foster a culture of accountability, teamwork, safety, and continuous improvement.
Qualifications
Minimum of 7 years of relevant experience, including at least 2 years in a managerial role.
Experience in manufacturing environment is preferred.
$74k-138k yearly est. 1d ago
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Plant Manager
Manufacturing 4.4
Plant manager job at Mfg.com
We are seeking a working PlantManager to join our team. This isn't a desk jobit's an opportunity to roll up your sleeves, work alongside your team, and lead by example. We're looking for a hands-on leader who can mentor and guide a team of 15+ employees, ensuring the smooth and efficient operation of our mechanical machining plant. What's in it for you?
This is a chance to make a tangible impact and secure a rewarding position with a stable and growing company. We offer a competitive salary, an attractive bonus structure, and a comprehensive benefits package. You'll have the opportunity to directly influence plant operations, improve processes, and develop a skilled team. If you're a motivated and professional individual looking for a challenging yet fulfilling role, this is an excellent opportunity for you to grow your career.
Responsibilities include:
Direct and oversee all day-to-day plant operations, including production, quality control, maintenance, and shipping.
Mentor, train, and manage a team of 15+ employees, fostering a collaborative and productive work environment.
Work on the plant floor alongside team members, demonstrating a hands-on approach to problem-solving and process improvement.
Develop and implement strategies to improve production efficiency, reduce waste, and ensure timely delivery of products.
Monitor and maintain equipment to ensure optimal performance and minimize downtime.
Ensure all safety protocols and quality standards are strictly followed.
Collaborate with other departments to achieve company goals and objectives.
Manage inventory and procure necessary materials and supplies.
Analyze production data and generate reports for senior management.
Skills & Qualifications
Proven experience as a PlantManager or similar leadership role in a mechanical machining or manufacturing environment.
Strong mechanical aptitude and hands-on experience with machining processes and equipment.
Demonstrated ability to lead, mentor, and motivate a team.
Excellent problem-solving skills and a proactive approach to continuous improvement.
Strong communication and interpersonal skills.
Knowledge of safety regulations and quality management systems.
Ability to read and interpret technical drawings and schematics.
Proficiency in production management software and Microsoft Office Suite.
Compensation & Benefits
The pay for this position is $110,000 annually, plus an incentive bonus. Your final compensation will be determined by factors such as your education, work experience, location, specific job duties, and certifications.
Our comprehensive benefits package includes health insurance and an incentive recognition bonus (eligibility applies).
APPLY TODAY!
We are an Equal Opportunity Employer and are committed to considering all applicants based on their skills and experience, without discrimination.
$110k yearly 60d+ ago
Operations Manager, Expert Insights - ECS
Alphasense 4.0
Chicago, IL jobs
Reports to: Director, Expert Insights - ECS
About the Team:
At Tegus by AlphaSense, we work directly with some of the world's most well-respected institutional investors, corporations, and consultancies each day by providing real-time industry experts so they can make investment decisions faster. We are persistent, have a strong work ethic, and make decisions with our customer's top of mind. Join a dynamic and results oriented team, responsible for overseeing the day-to-day operations of our Expert Call Services.
About the Role:
The Operations Manager will be responsible for coaching Analysts on achieving and exceeding their monthly call quotas and providing exceptional service in a fast-paced, high energy, and collaborative environment. The Operations Manager will also coach Client Research Managers (CRMs) to identify opportunities in order to increase engagement and call volume within their customer base in a high-energy and collaborative environment while modeling and instilling AlphaSense values and culture in their team.
What You'll Do:
Develop, manage, and incentivize Analysts & Customer Research Managers in achieving and exceeding key metrics.
Coach Analysts & Client Research Managers to deliver unmatched service and communicate professionally with customers and experts.
Interview, hire, and develop (post-onboarding training) a team of Analysts who ramp to full contribution within 12 weeks.
Compile team reports, conduct 1:1's, and conduct regular quality assurance reviews.
Work closely with Senior Managers/Director of Operations to provide feedback and execute on department-wide initiatives.
Who You Are:
2 + years of experience client service responsibilities and 2+ years of experience in people management.
Ability to effectively train, coach and mentor a team to ensure delivery of world-class service.
Exceptional communication and interpersonal skills, capable of building relationships at all levels.
Open-minded and curious listener who is able to pick up context quickly and can navigate ambiguity to get to the heart of the problem.
Self-starter attitude who can initiate and drive projects to completion with minimal guidance.
Ability to handle multiple tasks and assume responsibility for quality results with minimal supervision.
Undergraduate with a bachelor's degree preferred.
$65k-107k yearly est. 8d ago
City Operations Manager (Chicago)
Airgarage 3.7
Chicago, IL jobs
AirGarage is on a mission to bring real estate online, starting with parking.
We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.
By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That's why national real‐estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.
AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners' assets for the first time.
We're investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they've never had before.
Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online.
We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.
We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more.
Want to learn more about AirGarage and the problem we're tackling?
Check out these podcasts:
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THE ROLE
We are looking for a City Manager (Chicago) to join the Operations team at AirGarage. In this role, you will be the owner of operational and financial performance across your city, directly responsible for ensuring our parking facilities run smoothly, look great, and maximize revenue potential. You will be both a builder and an operator, designing repeatable processes, managing third-party vendors, and developing pricing and enforcement strategies that directly impact AirGarage's bottom line.
As the primary point of accountability for facility performance, you'll balance boots-on-the-ground execution with analytical decision-making, moving seamlessly between site visits, vendor negotiations, and revenue optimization models. Your role will require you to be proactive in solving problems before they escalate, resourceful in managing competing priorities, and data-driven in shaping strategy.
This is a highly cross-functional role. You'll partner with Sales, Product, and Partner Success teams to ensure our real estate partners see strong results and our customers enjoy a seamless experience. You'll also lead our enforcement fleet (Space Force) and work closely with regional leadership to ensure every facility is performing at its peak.
Ultimately, you will be responsible for scaling operational excellence in your city: driving efficiency, profitability, and reliability while helping AirGarage expand our footprint and strengthen our reputation as the best operating partner for property owners.
WHAT YOU WILL DO ️
Pricing & Revenue Management
* Develop, implement, and iterate on dynamic pricing strategies for the cities portfolio.
* Continuously evaluate trends and competitor rates to maximize revenue.
* Willingness to go out and find revenue opportunities through business development (i.e. walking into local businesses to pitch partnerships)
* Monitor event rates at all the locations to ensure we are priced competitively against our competitors.
Operational Execution
* Ensure our properties look great and run smoothly through managing partnerships with third party vendors for routine (and not routine) services like cleaning, maintenance, wifi-installation, and more.
* Own the physical appearance and day to day operations of all parking facilities in your region.
* Proactively identify & resolve issues impacting facility performance.
* Manage and coordinate enterprise event rentals and lot closures.
* Organize and manage the oversight of event operations .
Enforcement Optimization
* Manage the Space Force, our fleet of contract and employee enforcers across the city.
* Create and manage the schedule of the part-time Space Force employees.
* Grow and develop the part-time Space Force employee program in order to help optimize revenue across our Chicago locations
WHAT YOU NEED
* Have a strong operations background.
* Ability to seek out improvement opportunities and create an environment of idea sharing and creative problem solving.
* Strong customer service mindset as you will be interacting with our property owners.
* Ability to be approachable and facilitate coaching conversations with employees and managers.
* Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
* Ability to encourage open expression of ideas and opinions.
* Excellent teambuilding and interpersonal skills.
* Ability to work independently and multi-task.
* Ability to communicate professionally and effectively with all levels of the organization.
* Ability to interpret policies, procedures, and standard business practices.
* Demonstrates a sense of urgency and timeliness.
WHY THIS ROLE MAY NOT BE FOR YOU
* You prefer a 9-to-5 rhythm. Our facilities run 24/7, and will require some flexibility.
* You want to stay behind a desk. This role requires the majority of your shift to be out in the field at the locations. Required travel ~2x/year.
* You need highly defined processes from day one. We're still building playbooks. You'll often be the one creating the process for others to follow.
* You're uncomfortable with ambiguity. At AirGarage, priorities can shift quickly as we scale. You'll need to adapt, problem-solve, and move forward without perfect information.
PHYSICAL DEMANDS
* Willingness to work in the elements - heat, wind, snow, rain, etc.
* Ability to lift, push and pull at least 25 pounds.
* Ability to stand and walk for extended periods of time.
IMPORTANT NOTE
AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for:
* 2-3 full company offsites, "Remote Weeks"
* Lending a hand to support 2 new location launches
* In-person onboarding as well as supporting other onboarding sessions for new team members
The rest of the year, team members can work remotely from wherever (US time zones) they're most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected-if you're not open to traveling ~6 weeks per year for work, this role isn't a good fit for you.
THE UPSIDE
* Equity: Have a stake in the business that you're helping to build and grow.
* Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.
* Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.
* Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life.
* Home office setup: Get a laptop + additional equipment needed to set you up for success.
* Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.
* 401k: Make financial planning right for you with a 401k retirement savings program.
* ️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, Park City, and Austin.
* BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club.
* Room to grow: Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us.
* ️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.
* Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.
Note: Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made.
We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.
AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.
$63k-107k yearly est. 8d ago
Director, ACO Operations
Pearl Health 4.0
New York jobs
The Opportunity
You will step into a high-stakes, mission-critical role where you own the operational engine that allows Pearl Health to scale its impact on value-based care. By mastering the complexities of CMS provider submissions and ACO operations, you will directly safeguard the integrity of our networks and enable compliant operations and access to enhanced benefits for our members. This is an invitation to build operational resilience from the ground up, transitioning a vital function from a "heroic effort" to a sustainable, best-in-class program that scales with our growth.
Who We Are
Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes.
Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare.
What You'll Do
As the Director of ACO Operations, you will be the primary architect and executor of our CMS Program Operations, ensuring every roster submission and regulatory requirement is met with precision. You will bridge the gap between tactical execution and strategic program ownership to ensure our ACOs remain compliant.
Lead the end-to-end Provider Submission process, serving as the accountable leader for roster accuracy and CMS deadlines during critical windows.
Manage the Roster Management System (RMS) workflow, overseeing the transition of provider data into a streamlined, automated submission process.
Provide strategic oversight and execution of Beneficiary Enhancement (BE) and Beneficiary Engagement Incentive (BEI) programs, ensuring all BE/BEI filings are accurate and compliant with CMS standards.
Direct the development of educational materials and training programs for internal Pearl employees to socialize complex ACO regulatory requirements.
Oversee mandatory CMS operational tasks, including CEHRT compliance, MSSP applications, and the coordination of beneficiary notification letters.
Responsible for CMS-related knowledge management and partnership with the Program Owner and SMEs to modernize our program operations, documenting processes to eliminate "sausage-making" during peak cycles.
Manage external resources and contractors during high-volume periods to maintain high quality-control standards under tight regulatory pressure.
What You'll Bring
We are looking for a seasoned operations leader who thrives in the "details of the data" and possesses the regulatory fluency to navigate the ever-evolving landscape of CMS programs.
Must-haves
Orchestrate complex, multi-phase project lifecycles, ensuring seamless delivery within high-pressure environments and rigid deadlines.
Maintain a zero-margin-for-error standard while overseeing the ingestion and processing of high-volume, mission-critical data sets.
Proactively identify and resolve bottlenecks in data-intensive workflows to prevent downstream inaccuracies.
Deep technical knowledge of value-based care programs (eg. ACO REACH and/or MSSP) and regulations, with the ability to translate complex CMS guidelines into actionable project plans.
Accountability for regulatory deadlines, with a proven track record of meeting multi-stakeholder filing requirements without constant oversight.
Nice-to-haves
Direct experience with CMS provider submissions, having successfully managed at least one full roster cycle for an ACO or similar value-based care entity.
Experience implementing or managing a Roster Management System (RMS) or similar tool used to automate provider data flows.
Background in CMS program management or policy, particularly experience with BEI programs and compliance frameworks.
Prior leadership in a high-growth startup environment, where you have successfully transitioned tactical "sprint" work into repeatable programmatic systems.
This role might not be for you if:
You prefer a role focused exclusively on high-level strategy; this position requires a "player-coach" who will be deep in tactical execution, especially during the first year.
You thrive in highly predictable, steady-state environments; the submission cycle involves intense "sprint" periods with significant volume and shifting CMS priorities.
You prefer working in a siloed department; this role requires constant, proactive collaboration with Product, Client Success, and Quality teams to be successful.
Our Values
🤝 Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions.
🗣️ Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians, and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate.
❤️ Serious Impact, Big Heart: We go above and beyond to empower proactive, patient-centered care - and we celebrate every step forward. Humor and positivity fuel our creativity and strengthen relationships.
We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination.
What We Offer
The expected offer for this role includes the following components:
Base Salary Range: $150,000 - $195,000 per year
Additional Compensation: Eligible for a discretionary performance bonus and equity options
Benefits: We offer a competitive benefits package. More on our careers page.
Final compensation will be determined by a variety of factors, including relevant skills, experience, labor market conditions, and location.
Agency Submissions
We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.
The Interview Process
While steps may vary by role, you can typically expect:
Recruiter Screen: Introductory call to discuss background and motivation
Subject Matter Expert Interview: Deep-dive conversation with a core member of the team
Panel Interview: Meetings with teammates and cross-functional partners
Case Assignment / Presentation: Practical exercise solving a real-world challenge
Executive Interview: Final conversation(s) with 1-2 members of our leadership team
$150k-195k yearly Auto-Apply 21d ago
Associate Site Operations Manager
Twitter 4.9
Memphis, TN jobs
About xAI xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.
About the Role
As the Associate Site Operations Manager, you'll oversee the data center technicians who keep xAI's AI infrastructure running smoothly. This role is pivotal in ensuring our systems operate at peak efficiency, supporting the compute power behind our mission. You'll co-lead a skilled team, manage critical operations, and implement smart, sustainable solutions. We're looking for someone with technical expertise and a proactive approach to maintain and scale our facilities effectively.
Responsibilities
* Oversee Site Operations: Manage power, cooling, networking, and hardware deployments to ensure 99.999% uptime for xAI's AI compute systems, keeping our infrastructure reliable and ready for innovation.
* Guide Your Team: Lead and develop a team of Data Center Operations Technicians through training, performance evaluations, and fostering a collaborative, high-performing environment tied to xAI's objectives.
* Streamline Processes: Take charge of hardware lifecycles, incident resolution, and inventory management, refining procedures to ensure your team operates with precision and consistency.
* Connect Key Players: Coordinate between technicians, xAI's AI specialists, and external vendors to integrate new technology and expand capacity seamlessly.
* Drive Sustainable Solutions: Champion energy-efficient practices and sustainability efforts, optimizing resources while supporting the demands of cutting-edge AI workloads.
* Measure Success: Track and report key metrics like uptime, power efficiency, and issue resolution times, using data to enhance site performance and inform decisions.
* Handle Emergencies: Lead the team through urgent situations with clear direction, resolving issues quickly to protect our AI systems from disruption.
* Optimize Operations: Build and refine processes-such as preventative maintenance schedules with vendors and ticket workflows in Jira-to keep operations efficient and scalable.
* Support Expansion: Work with leadership to standardize best practices across sites (if applicable), ensuring operations align with xAI's ambitious growth plans.
Required Qualifications
* 5+ years of experience in data center operations or similar critical environments, with 3+ years managing technical teams.
* Proven ability to lead teams effectively in fast-paced, high-responsibility settings.
* Solid expertise in server hardware, cabling, and data center technologies, from setup to lifecycle management.
Preferred Qualifications
* Experience supporting compute-heavy environments like AI, machine learning, or high-performance computing.
* Proficiency with tools like Jira and managing collaborative workflows across teams.
* Strong analytical skills and the ability to explain technical concepts clearly to diverse audiences.
* Familiarity with scripting (e.g., Python, Bash) to automate tasks and boost team efficiency.
* A history of partnering with vendors, scaling operations, and advancing sustainability initiatives.
* Enthusiasm for xAI's mission to accelerate human discovery and unravel the universe.
Additional Requirements
* Ability to thrive in a dynamic, mission-focused environment with occasional on-call duties.
* Willingness to travel to data center locations as needed to support operations.
* Physical capability to handle data center tasks, including lifting up to 50 lbs, standing for long periods, and occasional ladder use
xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.
$99k-134k yearly est. Auto-Apply 27d ago
Director, Security Operations
Squarespace 4.8
New York, NY jobs
Squarespace is seeking a skilled and detail-oriented leader to help with the Security team daily operations. You will report directly to the VP of Security / CISO and partner with teams throughout the organization to iteratively improve our security posture and programs. You will also lead the implementation of new security programs.
This role will be based in our NY headquarters and hybrid (3x week).
You'll Get To… Strategic & Programmatic:
Contribute to define, collect, and analyze security KPIs and KRIs for the security organization.
Mentor and support more associate team members
Develop and implement a comprehensive security operations strategy and roadmap aligned with Squarespace's overall our goals and risk appetite. This goes beyond just "implementing new security programs" to encompass a holistic vision.
Oversee the Security Operations Center (SOC) activities, including threat detection, monitoring, analysis, and proactive hunting, ensuring 24/7/365 coverage as appropriate.
Establish and maintain a robust incident response program, including defining incident playbooks, leading major incident investigations, and conducting post-incident reviews to drive continuous improvement.
Manage and enhance the vulnerability management program, from identification and assessment to prioritization and remediation tracking across all Squarespace assets.
Lead efforts in security architecture review and design consultation for new products, features, and infrastructure changes to ensure security is built-in from the outset.
Identify, evaluate, and implement new security technologies and tools to enhance detection, prevention, and response capabilities.
Drive continuous improvement of security operations processes through automation, tooling, and best practices.
Stay abreast of emerging security threats, vulnerabilities, and industry trends and proactively advise leadership on necessary adjustments to strengthen Squarespace's security posture.
Contribute to the development and enforcement of security policies, standards, and guidelines across the organization.
Leadership & Collaboration:
Build, mentor, and lead a high-performing team of security professionals, fostering a culture of continuous learning, collaboration, and accountability. This explicitly states the "building" aspect of a team.
Act as a key liaison and trusted advisor to internal stakeholders (e.g., Engineering, Product, Legal, Compliance, IT) on security-related matters.
Manage relationships with external security vendors and partners, ensuring effective service delivery and technology adoption.
Oversee security compliance activities related to relevant regulations (e.g., GDPR, PCI-DSS) and frameworks (NIST, ISO 27001), ensuring Squarespace's adherence.
Promote a culture of security by design by working closely with development teams to integrate security into the software development lifecycle (SDLC).
Work with partner teams to implement new security programs and refine existing ones, with an emphasis on driving the team's velocity while also maintaining high customer and employee engagement.
Who We're Looking For
Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience).
12+ years of experience in cybersecurity, with a passion for Authentication and Authorization.
Strong knowledge of Linux operating systems and cloud platforms (AWS & GCP).
Experience with tools automation tools for automating intake complaints and concerns from customers.
Familiarity with frameworks such as NIST, CIS, ISO 27001.
Adept and well versed in collaborating with stakeholders across organizational boundaries.
Knowledge of all areas of Security: GRC, IR, Vulnerability management, and product security, etc.
Knowledge of software development, design and technical operations.
Experience with Domain or website abuse processes.
Benefits & Perks
A choice between medical plans with an option for 100% covered premiums
Fertility and adoption benefits
Access to supplemental insurance plans for additional coverage
Headspace mindfulness app subscription
Global Employee Assistance Program
Retirement benefits with employer match
Flexible paid time off
12 weeks paid parental leave and family care leave
Pretax commuter benefit
Education reimbursement
Employee donation match to community organizations
8 Global Employee Resource Groups (ERGs)
Dog-friendly workplace
Free lunch and snacks
Private rooftop
Hack week twice per year
Cash Compensation Range: $255,500 - $365,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.
About Squarespace
Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit ******************************************
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
#LI-Hybrid #LI-KP1
Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.
Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.
$255.5k-365k yearly Auto-Apply 22d ago
Director, Security Operations
Squarespace 4.8
New York, NY jobs
Squarespace is seeking a skilled and detail-oriented leader to help with the Security team daily operations. You will report directly to the VP of Security / CISO and partner with teams throughout the organization to iteratively improve our security posture and programs. You will also lead the implementation of new security programs.
This role will be based in our NY headquarters and hybrid (3x week).
You'll Get To…
Strategic & Programmatic:
* Contribute to define, collect, and analyze security KPIs and KRIs for the security organization.
* Mentor and support more associate team members
* Develop and implement a comprehensive security operations strategy and roadmap aligned with Squarespace's overall our goals and risk appetite. This goes beyond just "implementing new security programs" to encompass a holistic vision.
* Oversee the Security Operations Center (SOC) activities, including threat detection, monitoring, analysis, and proactive hunting, ensuring 24/7/365 coverage as appropriate.
* Establish and maintain a robust incident response program, including defining incident playbooks, leading major incident investigations, and conducting post-incident reviews to drive continuous improvement.
* Manage and enhance the vulnerability management program, from identification and assessment to prioritization and remediation tracking across all Squarespace assets.
* Lead efforts in security architecture review and design consultation for new products, features, and infrastructure changes to ensure security is built-in from the outset.
* Identify, evaluate, and implement new security technologies and tools to enhance detection, prevention, and response capabilities.
* Drive continuous improvement of security operations processes through automation, tooling, and best practices.
* Stay abreast of emerging security threats, vulnerabilities, and industry trends and proactively advise leadership on necessary adjustments to strengthen Squarespace's security posture.
* Contribute to the development and enforcement of security policies, standards, and guidelines across the organization.
Leadership & Collaboration:
* Build, mentor, and lead a high-performing team of security professionals, fostering a culture of continuous learning, collaboration, and accountability. This explicitly states the "building" aspect of a team.
* Act as a key liaison and trusted advisor to internal stakeholders (e.g., Engineering, Product, Legal, Compliance, IT) on security-related matters.
* Manage relationships with external security vendors and partners, ensuring effective service delivery and technology adoption.
* Oversee security compliance activities related to relevant regulations (e.g., GDPR, PCI-DSS) and frameworks (NIST, ISO 27001), ensuring Squarespace's adherence.
* Promote a culture of security by design by working closely with development teams to integrate security into the software development lifecycle (SDLC).
* Work with partner teams to implement new security programs and refine existing ones, with an emphasis on driving the team's velocity while also maintaining high customer and employee engagement.
Who We're Looking For
* Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience).
* 12+ years of experience in cybersecurity, with a passion for Authentication and Authorization.
* Strong knowledge of Linux operating systems and cloud platforms (AWS & GCP).
* Experience with tools automation tools for automating intake complaints and concerns from customers.
* Familiarity with frameworks such as NIST, CIS, ISO 27001.
* Adept and well versed in collaborating with stakeholders across organizational boundaries.
* Knowledge of all areas of Security: GRC, IR, Vulnerability management, and product security, etc.
* Knowledge of software development, design and technical operations.
* Experience with Domain or website abuse processes.
Benefits & Perks
* A choice between medical plans with an option for 100% covered premiums
* Fertility and adoption benefits
* Access to supplemental insurance plans for additional coverage
* Headspace mindfulness app subscription
* Global Employee Assistance Program
* Retirement benefits with employer match
* Flexible paid time off
* 12 weeks paid parental leave and family care leave
* Pretax commuter benefit
* Education reimbursement
* Employee donation match to community organizations
* 8 Global Employee Resource Groups (ERGs)
* Dog-friendly workplace
* Free lunch and snacks
* Private rooftop
* Hack week twice per year
Cash Compensation Range: $255,500 - $365,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.
About Squarespace
Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit ******************************************
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
#LI-Hybrid #LI-KP1
$255.5k-365k yearly Auto-Apply 23d ago
Frozen Production Plant Manager
Ian's Pizza 3.8
Milwaukee, WI jobs
Job Description
We're hiring a Frozen Production PlantManager to help lead our pizza-making team, learn new skills, and have fun while earning $75,000 annually + benefits.
Opening our Frozen Operations in Spring 2026, and looking to bring on a manager early to participate in the planning and development!
Why Ian's Pizza?
Excellent Benefits: Premium and affordable health and dental care, retirement plan with 3% matching, Paid Time Off, and more.
Inclusive Culture: Join a diverse and inclusive team committed to the Big Five Code of Conduct - Dependability, Awareness, Connection, Generosity, and Effort.
Hands-On Growth: Immerse yourself in our Management Training Program, gaining expertise in scheduling, product ordering, team management, and more. We are looking for motivated individuals who want to advance their career in the restaurant industry.
Your Impact
The Frozen Production Manager oversees and ensures the successful execution of Ian's Frozen and the operations of the small retail shop attached to the production facility.
If you are excited by an opportunity to launch a frozen pizza business with us AND you have experience in working in food manufacturing or a production facility, we'd love to chat!
Production Oversight:
Knows the ins and outs of production, is comfortable managing semi-automated production and employees
Is willing and able to jump in at any point in the production process to keep things moving forward, fix issues, or solve problems.
Uses knowledge and experience to improve processes and procedures, both new and existing.
Manages material inventory, ensuring sufficient product to fulfill orders.
Sets and/or manages safety standards based on local and federal regulations and guidelines. Trains and enforces these standards with staff.
Works closely with our partner distributors to ensure timely and accurate pick-ups from the facility.
Retail Oversight:
Understands the overall retail operations and works closely with the Store Supervisor to ensure high-quality staff training, customer service, food quality, and a healthy bottom line.
Serves as the last stop for customer concerns and feedback.
Staffing and Training:
Manages all production and retail staffing plans, onboarding, training, and employee relations.
Works closely with the recruitment team to communicate needs and select job candidates.
Overall Management:
Maintains appropriate certifications and documentation for audits, recalls, and inspections.
Oversees budgeting and labor costs for production and retail.
Schedules staff to meet production and retail needs while managing labor costs and high levels of quality and service.
Provides staff feedback on their performance in regular, in-the-moment coaching conversations as well as quarterly staff reviews.
What You Bring to the Team
5+ years of experience in a leadership role managing a food manufacturing or production facility.
Bachelor's Degree in business, supply chain, manufacturing, or other related field OR an additional 2 years of experience in food production leadership.
Strong knowledge of USDA regulations and facility management. Experience with SQF is a plus.
HACCP certification is preferred.
Experience with production planning and scheduling is required.
Familiarity with automated production lines is preferred.
Scheduling
Our managers are salaried for 40 hours a week. Each week, you will balance between operations and on-shift time and administrative duties (projects, meetings, scheduling, payroll, etc). Your operational work and meeting schedules are expected to be posted 2-4 weeks in advance.
As a leader in the plant and retail store, you will work with the leadership team to be available for emergencies and help find coverage or cover shifts as needed.
Apply today!
Apply today and start rolling in dough (pun absolutely intended). Lead a crew where you can be yourself, be a part of something new and exciting, and fill up on pizza.
$23k-30k yearly est. 7d ago
Manufacturing Supervisor
Tweddle Group 4.4
Pontiac, IL jobs
The Manufacturing Supervisor oversees daily production operations in a printing and binding environment, ensuring safety, efficiency, and adherence to quality standards. This role manages staff, schedules, and workflows while driving continuous improvement in processes, material flow, and cycle times. Reporting to the Manufacturing Manager, the supervisor leads production teams to meet customer delivery requirements and plays a key role in optimizing printing and binding operations for high-quality, on-time output.
Duties/Responsibilities:
Production Management
Supervise daily printing, binding, and support operations to meet customer deadlines
Coordinate production schedules, meet customer deadlines, and optimize equipment utilization
Monitor production metrics including throughput, quality, and efficiency
Ensure proper job setup and changeovers between different job specifications
Manage work-in-progress inventory and material flow throughout the process
Implement and maintain lean manufacturing principles to reduce waste and improve efficiency
Team Leadership
Lead, develop, and supervise a team of production workers and support staff
Conduct regular team meetings to communicate priorities, safety updates, and performance expectations
Provide training and coaching on equipment operation and quality standards
Manage staffing levels and work assignments to meet production demands
Support recruitment, onboarding, and employee development
Address employee relations issues and enforce company policies when needed
Quality Control
Ensure all printed materials meet customer specifications and quality standards
Implement and monitor quality control procedures throughout the printing and binding process
Investigate and resolve quality issues, implementing corrective action when needed
Collaborate with Quality Control teams on inspection protocols and documentation
Maintain accurate production and quality records
Safety and Compliance
Maintain a safe workplace in compliance with OSHA regulations and company policies
Conduct regular safety meetings and training; enforce proper use of PPE and safety procedures
Investigate workplace incidents, identify root causes, and implement preventive measures
Ensure compliance with environmental regulations and corporate standards
Equipment and Maintenance
Oversee preventive maintenance schedules for press and bindery equipment
Coordinate repairs and upgrades with maintenance staff
Monitor equipment performance and identify opportunities for improvement
Ensure proper equipment setup and calibration for different job requirements
Maintain inventory of critical spare parts and consumables
Qualifications:
Required
High school diploma or equivalent
Minimum 5 years of experience in manufacturing/printing operations, with prior supervisory/lead experience
Familiarity with offset printing and bindery processes and equipment
Strong leadership, coaching, and team development skills
Excellent analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced production setting operating under tight deadlines
Detail oriented and committed to quality standards
Strong communication skills with ability to interact effectively with all organizational levels
Proficient in Microsoft Office Suite and production planning/scheduling software
Applicants should be flexible and available to work any shift, including days, evenings, or weekends as needed.
Preferred
Associate's or Bachelor's degree in Printing Management, Manufacturing Technology, Industrial Engineering, or related field
Lean manufacturing or Six Sigma certification
Experience in short-run magazine production workflows and specifications
Knowledge of color management systems and quality control equipment
Familiarity with customer service and client communication
Physical Requirements
Ability to stand for extended periods and work in a manufacturing environment
Comfortable working around printing equipment and machinery
Manufacturing environment with exposure to inks, solvents, and machinery noise.
Able to lift up to 50 pounds and work in a manufacturing environment with varying noise and temperatures.
Must follow safety protocols (wearing appropriate PPE when required)
Travel Requirements
Minimal travel for training, job fairs, or company meetings; occasional overnight stay possible
CJK Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at ************** or ***************************.
$46k-62k yearly est. 1d ago
Director, Revenue Operations
Mettel 4.3
New York, NY jobs
Job Description
MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.
We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.
We are looking for a Director - Sales Operations to lead our sales enablement and analytics function in NYC!
Are you passionate about driving sales performance through process optimization, data analytics, and cross-functional collaboration? Join MetTel's dynamic Sales Leadership Team as Director - Sales Operations! In this strategic role, you'll be the operational backbone that empowers our sales organization through data-driven insights, streamlined processes, and collaborative enablement.
ROLE AND RESPONSIBILITIES:
Sales Process Excellence
Design and Optimize Sales Processes - Lead the design, implementation, and continuous improvement of sales processes from lead generation through deal closure.
Process Documentation - Create and maintain sales playbooks, methodologies, and standard operating procedures.
Performance Optimization - Identify process bottlenecks and implement solutions to improve sales velocity and efficiency.
Data Analytics & Metrics
Sales Analytics Leadership - Own sales performance analytics, funnel analysis, and conversion metrics across the sales organization.
Advanced Reporting - Create comprehensive dashboards and reports that provide actionable insights for sales leadership and teams.
Forecasting & Planning - Lead quarterly sales forecasting, pipeline analysis, and performance tracking initiatives.
Cross-Functional Collaboration
Sales Enablement Partnership - Work closely with enablement teams to develop training, content, and tools that support sales process execution.
Product Collaboration - Partner with Product teams to align sales processes with product capabilities and go-to-market strategies.
Marketing Alignment - Collaborate with Marketing to optimize lead handoff processes, attribution tracking, and campaign effectiveness measurement.
Sales Team Support
Operational Support - Provide day-to-day operational support to sales teams including process guidance, data analysis, and performance insights.
Technology Management - Oversee sales technology stack (Salesforce, Gong, ZoomInfo, Clari) to ensure optimal performance and adoption.
Training & Adoption - Support sales teams in adopting new processes, tools, and methodologies through training and change management.
Where You'll Make an Impact:
Process & Analytics Excellence
Drive Process Improvement - Lead initiatives that streamline sales workflows and eliminate inefficiencies.
Data-Driven Decision Making - Provide analytical insights that inform sales strategies and tactical decisions.
Cross-Functional Impact - Build strong partnerships with Enablement, Product, and Marketing teams to optimize overall go-to-market effectiveness.
Sales Support & Technology
Sales Team Enablement - Support sales teams with process guidance, performance insights, and operational efficiency.
Technology Optimization - Ensure sales technology stack delivers maximum value through effective implementation and user adoption.
Metrics & Measurement - Establish and track key performance indicators that drive sales success and organizational growth.
What Makes You Successful:
Process & Analytics Expertise
Sales Process Experience - 5-7 years of experience in sales operations with focus on process design and optimization.
Data Analytics Skills - Strong expertise in sales analytics, reporting, funnel analysis, and performance metrics.
Cross-Functional Collaboration - Proven ability to work effectively with Enablement, Product, and Marketing teams.
Technology & Systems
Sales Technology Proficiency - Expert-level skills with Salesforce, sales analytics tools, and modern sales stack (Gong, ZoomInfo, Clari).
Process Documentation - Experience creating sales playbooks, methodologies, and operational procedures.
Change Management - Ability to drive adoption of new processes and technologies across sales teams.
Business Acumen
B2B Sales Knowledge - Understanding of complex B2B sales cycles and solution-based selling methodologies.
Analytical Thinking - Strong problem-solving skills with ability to translate data into actionable insights.
Communication Skills - Excellent written and verbal communication for cross-functional collaboration and sales team support.
DESIRED QUALIFICATIONS:
Required:
Bachelor's degree in Business, Engineering, Analytics, or related discipline.
5-7 years of progressive experience in sales operations or revenue operations.
Proven track record of improving sales performance through operations initiatives.
Expert-level proficiency with Salesforce and sales analytics tools.
Preferred:
MBA or advanced degree preferred.
Revenue Operations or Sales Operations certifications.
*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $160,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.
Keywords: ##############
MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
To learn more about our company visit us at **************
$160k yearly 12d ago
Director, Revenue Operations
Mettel 4.3
New York, NY jobs
MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.
We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.
We are looking for a Director - Sales Operations to lead our sales enablement and analytics function in NYC!
Are you passionate about driving sales performance through process optimization, data analytics, and cross-functional collaboration? Join MetTel's dynamic Sales Leadership Team as Director - Sales Operations! In this strategic role, you'll be the operational backbone that empowers our sales organization through data-driven insights, streamlined processes, and collaborative enablement.
ROLE AND RESPONSIBILITIES:
Sales Process Excellence
Design and Optimize Sales Processes - Lead the design, implementation, and continuous improvement of sales processes from lead generation through deal closure.
Process Documentation - Create and maintain sales playbooks, methodologies, and standard operating procedures.
Performance Optimization - Identify process bottlenecks and implement solutions to improve sales velocity and efficiency.
Data Analytics & Metrics
Sales Analytics Leadership - Own sales performance analytics, funnel analysis, and conversion metrics across the sales organization.
Advanced Reporting - Create comprehensive dashboards and reports that provide actionable insights for sales leadership and teams.
Forecasting & Planning - Lead quarterly sales forecasting, pipeline analysis, and performance tracking initiatives.
Cross-Functional Collaboration
Sales Enablement Partnership - Work closely with enablement teams to develop training, content, and tools that support sales process execution.
Product Collaboration - Partner with Product teams to align sales processes with product capabilities and go-to-market strategies.
Marketing Alignment - Collaborate with Marketing to optimize lead handoff processes, attribution tracking, and campaign effectiveness measurement.
Sales Team Support
Operational Support - Provide day-to-day operational support to sales teams including process guidance, data analysis, and performance insights.
Technology Management - Oversee sales technology stack (Salesforce, Gong, ZoomInfo, Clari) to ensure optimal performance and adoption.
Training & Adoption - Support sales teams in adopting new processes, tools, and methodologies through training and change management.
Where You'll Make an Impact:
Process & Analytics Excellence
Drive Process Improvement - Lead initiatives that streamline sales workflows and eliminate inefficiencies.
Data-Driven Decision Making - Provide analytical insights that inform sales strategies and tactical decisions.
Cross-Functional Impact - Build strong partnerships with Enablement, Product, and Marketing teams to optimize overall go-to-market effectiveness.
Sales Support & Technology
Sales Team Enablement - Support sales teams with process guidance, performance insights, and operational efficiency.
Technology Optimization - Ensure sales technology stack delivers maximum value through effective implementation and user adoption.
Metrics & Measurement - Establish and track key performance indicators that drive sales success and organizational growth.
What Makes You Successful:
Process & Analytics Expertise
Sales Process Experience - 5-7 years of experience in sales operations with focus on process design and optimization.
Data Analytics Skills - Strong expertise in sales analytics, reporting, funnel analysis, and performance metrics.
Cross-Functional Collaboration - Proven ability to work effectively with Enablement, Product, and Marketing teams.
Technology & Systems
Sales Technology Proficiency - Expert-level skills with Salesforce, sales analytics tools, and modern sales stack (Gong, ZoomInfo, Clari).
Process Documentation - Experience creating sales playbooks, methodologies, and operational procedures.
Change Management - Ability to drive adoption of new processes and technologies across sales teams.
Business Acumen
B2B Sales Knowledge - Understanding of complex B2B sales cycles and solution-based selling methodologies.
Analytical Thinking - Strong problem-solving skills with ability to translate data into actionable insights.
Communication Skills - Excellent written and verbal communication for cross-functional collaboration and sales team support.
DESIRED QUALIFICATIONS:
Required:
Bachelor's degree in Business, Engineering, Analytics, or related discipline.
5-7 years of progressive experience in sales operations or revenue operations.
Proven track record of improving sales performance through operations initiatives.
Expert-level proficiency with Salesforce and sales analytics tools.
Preferred:
MBA or advanced degree preferred.
Revenue Operations or Sales Operations certifications.
*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $160,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.
Keywords: ##############
MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
To learn more about our company visit us at **************
$160k yearly Auto-Apply 60d+ ago
Production Manager
RWS Global 4.0
New York, NY jobs
JOB DETAILS Job Title: Production Manager Reports To: Director, Production Operations | Land Production Working Hours: Mobile - Normal office hours are 09:00 to 05:00 Place of Work: NYC HQ, 34-01 38th Avenue, Suite 302 - New York, NY 11101 Other: Full Time
Salary: $65,000 - $70,000
ABOUT RWS GLOBAL
As the world's largest producer of groundbreaking live entertainment, and a leading force in the themed entertainment industry, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.
Headquartered in New York, London, Cincinnati, Orlando, Sydney, and Riyadh, with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global's team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide.
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney's The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit ******************
JOB OVERVIEW The Production Manager is responsible for managing the day-to-day operations of live entertainment productions across the UK, EU and Middle East, including coordinating logistics, managing production schedules, and overseeing all technical and operational aspects. This role requires a detail-oriented professional who can efficiently manage resources, cast, crew, and equipment to ensure seamless execution of projects. The Production Manager will collaborate closely with producers, project managers, directors, technical teams, vendors and clients to deliver high-quality content that aligns with the creative vision and budgetary constraints. The Production Manager will also communicate closely with and have direct accountability for the client relationship.
KEY RESPONSIBILITIES
Relationship Management: Provides world-class customer service, prioritizing client satisfaction at all times.
Production Planning & Scheduling: Develop detailed production schedules, timelines, and workflows for various projects, ensuring all elements are planned, organized, and executed on time and within scope.
Resource Management: Oversee the allocation of resources, including crew, equipment, vendors and site location logistics to ensure optimal use of assets for each production.
Budget Management: Day to day management of the production budget, tracking costs, managing expenses, and negotiating with vendors and suppliers to ensure cost-effective operations.
Vendor & Contractor Management: Manage relationships with external vendors, freelancers, talent and contractors, including negotiating contracts, managing deliverables, and ensuring compliance with production standards.
Crew Coordination: Hire, schedule, and manage production crews and technical personnel, ensuring they are fully briefed and equipped for each production.
Logistics & Operations: Coordinate all site logistics, including venue coordination, permitting, transportation, equipment and production asset installation.
Technical Oversight: Work with technical teams to oversee the setup, operation, and strike of production equipment, including video, lighting, sound, scenic, SFX and other technical systems.
Quality Control: Ensure all productions meet the highest standards of quality and safety, conducting site checks and troubleshooting issues in real time.
Health & Safety Compliance: Implement and enforce health and safety protocols on site, ensuring all crew members adhere to guidelines to maintain a safe working environment.
Risk Management: Identify and mitigate potential risks associated with production activities, developing contingency plans to address technical, operational, or scheduling challenges.
Documentation & Reporting: Maintain detailed production records, including call sheets, daily progress reports, expense logs and equipment inventories, providing clear and accurate documentation of all production activities.
Flexible Schedule: Project locations span the globe and may require extended hours which include work over weekends and holidays and include international travel to project site locations as needed.
Qualifications & Skills:
Degree in Arts Administration, Production, Film, Media, Sports, Communications, or a related field; equivalent professional experience considered.
5+ years of experience in production management within sports, entertainment, or live event industries.
Excellent verbal and written communication skills
Strong knowledge of live entertainment experience production processes, equipment, logistics and programming.
Proficiency in project management software and tools, such as Wrike, Microsoft Project, Asana, Trello, or equivalent.
Familiarity with health and safety regulations and best practices in production environments.
Flexibility to work evenings, weekends, and holidays as required
Character Attributes:
Leadership: Enables project team members to achieve collective results through planning, collaboration, and confident decision making.
Strong Communicator: Able to provide clear direction to team members, crew, talent, vendors, and stakeholders, ensuring clear understanding and alignment across all project activities.
Highly Organized: Exceptional at planning and managing complex schedules and resources.
Detail-Oriented: Attentive to all parts of the project process.
Team-Oriented: Works collaboratively with diverse teams, fostering a positive working environment that encourages cooperation and communication.
Proactive Problem Solver: Anticipate potential challenges and develop thoughtful contingency plans to quickly address project challenges to client satisfaction.
Decisive: Confident in making quick, informed decisions.
Adaptable: Flexible to last-minute changes, unforeseen challenges, or evolving project needs.
Professional Attitude: Effectively navigate high-stress situations. Representing yourself, the project and RWS in the most positive way.
Resourceful: Finds creative solutions to optimize resources, manage costs, and maintain quality, within budget parameters.
Budget-Conscious: Ability to create and track budgets, expenses, P&L, negotiate with vendors and find cost effective solutions to project challenges.
Safety-Focused: Prioritizes health and safety of all project team members, enforcing protocols and ensuring compliance with industry regulations, codes and .
Time Management: Capable of handling multiple projects simultaneously, ensuring all project deliverables are completed on schedule.
Flexible Schedule: Project locations span the globe and may require extended hours which include work over weekends and holidays and include international travel to project site locations as needed.
Ethical & Professional: Upholds high standards of professionalism, integrity, and accountability
Company Benefits:
Competitive Salary
Flexible working schedule and remote work options
Company 401K
Health Benefits - Medical, Dental, and Vision
Collaborative and inclusive work environment
Opportunity to work on a variety of project types including theme parks, resort hotels, entertainment centers, live shows, temporary experiences and many others.
While this is intended to be an accurate description of the job, this is not necessarily an comprehensive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.
DIVERSITY AND INCLUSION STATEMENT:
DIVERSE IS WHO WE ARE
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee's individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements. So, bring all of who you are, no questions asked.
$65k-70k yearly Auto-Apply 60d+ ago
Director of Operations
Hunt 4.6
Alpharetta, GA jobs
Under the direction of the Vice President Operations, the Director of Operations is responsible for the leadership, operational, and financial oversight of their assigned communities and team to achieve company goals. This role's oversees a portfolio of properties and directly coordinates management of the assigned Community Directors. This position may work from a home office or office out of one of our properties or regional offices.
What you will do
Performs all tasks typically associated with managing staff such as, recruits, hires, trains, coaches, evaluates, and disciplines, up to and including termination of direct reports. Ensures the Community Director are satisfactorily leading his/her team to meet the goals and expectations set forth.
Serves as Hunt's liaison with the Government and maintains an open line of communication with the local and other Government entities as necessary.
Works as operational liaison between Vice President Operations and Community Director.
Manages operations by directing and coordinating activities consistent with established goals, objectives, practices, and policies of the company.
Sets specific goals for each property to ensure maximum focus and motivation for the team.
Implements and follow ups on company initiatives designed to ensure sustainability of the projects.
Works with the Vice President Operations to improve processes and management methods to generate above budgeted NOI.
Provides mentoring and empowers site teams to operate independently, utilizing corporate support as needed.
Assists Vice President of Operations with oversight and confirms Capital Projects are being completed in accordance with the approved budget.
Mentors Community Directors in preparing annual operating capital budgets in coordination with the Vice President Operations.
Participates in all property reporting requirements, both internal and external (i.e. DOD reports, Hunt board reports, Lender reports, etc.).
Works with Community Director in the coordination and development of Annual Business Plans to present to Vice President Operations.
Reviews, analyzes, and interprets current market and economic trends that may impact the property and implement short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals.
Conducts property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, general appearance, and appeal.
Provides professional representation to command, housing, and other external parties both on and off site while representing Hunt Military Communities.
This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
Qualifications
Bachelor's Degree in Business Administration, Marketing, Property Management, Required or
other related discipline Required
Six to seven years' previous multi-unit property leasing oversight experience at a Community Director level or above. Required and
three to four year's previous experience managing others Required
Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook).
Previous experience with YARDI is preferred.
Strong verbal and written communication skills.
Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command.
Strong computer skills and proficiency with MS Office applications.
Required to possess and maintain a valid driver's license
High performing, self-starter with excellent organizational and customer service skills, as well as the ability to work independently.
Flexibility and time management skills are critical.
Must demonstrate excellent written and verbal communication skills and interpersonal skills, particularly the ability to communicate effectively with all levels of management and industry and government professionals.
Strong financial analysis background, excellent leadership and motivational skills are required.
DL NUMBER - Driver's License, Valid and in State Required
Certified Professional of Occupancy (CPO) Preferred
Accredited Residential Management (ARM) Preferred
Certified Apartment Manager (CAM)-NAAHQ Preferred
Compensation
We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.
Benefits
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!
Click Here for Benefits Overview
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You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position).
EEO/ADA
The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
#ZRHMH
$72k-125k yearly est. 60d+ ago
Manager, Production
Verano Holdings 4.2
Rocky Hill, CT jobs
The Production Manager is responsible for overseeing the manufacturing of cannabis flower and infused products, as well as lead a team of Assistant Managers, Production Leads, and Specialists. Products can include dry flower and pre-rolls, infused topicals, tablets, beverages, and more.
This position is based in our Rocky Hill (CTPharma) facility.
Essential Duties and Responsibilities
* Oversee the operational management and business activities of the production department in their assigned facility.
* Motivate production team by providing encouragement, being a servant leader, and giving constructive feedback.
* Responsible for driving the production department to achieve and surpass goals and objectives, that will maximize output and minimize cost resulting in higher profitability.
* Direct and implement SOPs, methods, policies, objectives to advance their department, and ensure continuing operations to increase productivity and guarantee regulatory compliance.
* Develop and meet the production schedule of manufactured goods.
* Assist facility leadership in the development and execution of the facility production schedule.
* Maintain product inventory levels based on sales forecast and production schedules.
* Ensure quality, safety, GMPs and ISO standards are followed.
* Monitor performance of equipment and machinery in collaboration with the maintenance team.
* Provide coaching, guidance, and development opportunities Assistant Managers and Leads.
* Operate as an inclusive leader; engage all associates in a manner that supports company strategy and retention.
* Support inventory management of finished products and record batch numbers.
* Ensure that all QC/QA protocols are being followed and maintained.
* Follow and enforce all rules and regulations for food production, health and safety, and additional requirements set by the State and municipality in which we operate.
* Partner with Human Resources to effectively manage the department workforce.
* Perform other duties as assigned.
Minimum Qualifications
* High school diploma, GED, or equivalent required.
* 3+ year experience working in a manufacturing facility or within a commercial cannabis facility.
* 2+ year previous management/supervisory experience in a regulated field that adheres to health and safety policies and procedures required.
* Understands and is comfortable operating within six sigma and continuous improvement processes.
* Strategic visionary with sound technical skills, analytical ability, good judgment, initiative, attention to detail, drive for change, getting organizational support, building ownership and commitment, making though decisions and developing others.
* Proficient in the use of ERP and inventory management software.
* High attention to detail and is goal driven.
* Consistently goes above and beyond to ensure business needs are met.
* Ability to positively motivate and support teammates.
* Must be 21 years of age or older, and able to successfully register with the state's cannabis commission as an agent.
* Must be able to comply with all laws, regulations, and policies associated with the industry.
Preferred Qualifications
* 2 year(s) of management/supervisory experience in the cannabis industry preferred.
* Operations or performance improvement skill sets preferred.
* Previous experience in food production and manufacturing.
What We Offer
Verano Base Pay Range
$72,000 to $99,000
Actual pay is based on experience, qualifications, and location of the role. Roles may be eligible for annual bonus program based on individual and company performance.
Benefits:
* Medical, dental, and vision insurance
* 401(k) matching
* Paid holidays
* Paid time off
* Product discounts
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 50 lb. Able to stand for 90% of the time. Comfortable with heights, occasionally ascends/descends a ladder to service the lights, filters, trellis netting and ceiling fans up to 25ft. Comfortable working atop and traversing scaffolding, when required. Comfortable with changing environment temperatures and humidity. Exposure to pollen, dust, dander, and other nature elements. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment
Work is performed in a warehouse environment. The employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position.
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.
$72k-99k yearly 18d ago
Director, People & Talent Operations
Manifold 3.8
Boston, MA jobs
Manifold Bio is a dynamic biotech company building a pipeline of targeted biologics using a novel in vivo-centric discovery approach. Our drug discovery engine is differentiated by massively parallel screening
in vivo
from the beginning of our discovery process. This unique platform is powered by a proprietary protein barcoding technology that allows multiplexed protein quantitation at unprecedented scale and sensitivity. We combine this and other high-throughput protein engineering approaches with computational design to create antibody-like drugs and other biologics. Our world-class team of protein engineers, biologists, and computational scientists are working together to aim the platform at therapeutic opportunities where precise targeting is the key to overcoming clinical challenges.
Position
Come join Manifold as our first full-time People & Talent professional, reporting to the COO. Fueled by a new research collaboration with Roche, we are in the midst of a rapid growth spurt from 35 to 60+ employees, and will be looking to you to help us scale gracefully and efficiently while maintaining all that we love in our onsite culture. You ideally have startup experience in discovery stage biotech, though experience scaling a successful tech company would also be relevant. The ability to flex between talent acquisition, development, employee relations, and compensation planning, and are curious about ways to use technology like Greenhouse, Google Workspace, and AI applications to make life easier. You balance empathetic people leadership with sharp business judgment and creative problem-solving.
Responsibilities
Responsible for maintaining and evolving a high-functioning People organization
Lead our talent acquisition processes from sourcing to offer acceptance
Lead employee onboarding and offboarding across all stages, ensuring seamless transitions and compliance
Maintain and update employee records, ensuring data accuracy, confidentiality, and compliance with regulatory requirements
Spearhead the performance management process, including managing frameworks, compensation planning, promotion cycles, and career progression pathways aligned with company growth
Provide leadership coaching and development to managers and employees, promoting a culture of continuous learning and growth
Manage company benefits, including annual renewals, employee communications, and enrollment
Drive employee engagement initiatives and recognition programs, fostering a positive and inclusive workplace culture
Qualifications
Bachelor's degree in engineering, science, human resources, business administration or related field
10+ years of progressive HR leadership experience with demonstrated success in building HR functions
Experience at a high growth startup in the biotech (or tech) industry strongly preferred
Strong understanding of comprehensive HR operations including employee benefits, talent acquisition, and people systems
Excellent organizational and leadership skills with high attention to detail
Proven track record maintaining confidentiality with sensitive employee information
Demonstrated ability to serve as a culture ambassador
Exceptional interpersonal and communication skills, with ability to work effectively across all levels of the organization
Hands-on experience building new programs from the ground up
Ability to develop pragmatic, fit-for-purpose programs that demonstrate immediate impact
Experience with / ability to quickly master administrative programs such as Greenhouse, Gusto, Carta or other programs
We value different experiences and ways of thinking and believe the most talented teams are built by bringing together people of diverse cultures, genders, and backgrounds.
$83k-139k yearly est. Auto-Apply 23d ago
Director, People & Talent Operations
Manifold Bio 3.8
Boston, MA jobs
Manifold Bio is a dynamic biotech company building a pipeline of targeted biologics using a novel in vivo-centric discovery approach. Our drug discovery engine is differentiated by massively parallel screening in vivo from the beginning of our discovery process. This unique platform is powered by a proprietary protein barcoding technology that allows multiplexed protein quantitation at unprecedented scale and sensitivity. We combine this and other high-throughput protein engineering approaches with computational design to create antibody-like drugs and other biologics. Our world-class team of protein engineers, biologists, and computational scientists are working together to aim the platform at therapeutic opportunities where precise targeting is the key to overcoming clinical challenges.
Position
Come join Manifold as our first full-time People & Talent professional, reporting to the COO. Fueled by a new research collaboration with Roche, we are in the midst of a rapid growth spurt from 35 to 60+ employees, and will be looking to you to help us scale gracefully and efficiently while maintaining all that we love in our onsite culture. You ideally have startup experience in discovery stage biotech, though experience scaling a successful tech company would also be relevant. The ability to flex between talent acquisition, development, employee relations, and compensation planning, and are curious about ways to use technology like Greenhouse, Google Workspace, and AI applications to make life easier. You balance empathetic people leadership with sharp business judgment and creative problem-solving.
Responsibilities
* Responsible for maintaining and evolving a high-functioning People organization
* Lead our talent acquisition processes from sourcing to offer acceptance
* Lead employee onboarding and offboarding across all stages, ensuring seamless transitions and compliance
* Maintain and update employee records, ensuring data accuracy, confidentiality, and compliance with regulatory requirements
* Spearhead the performance management process, including managing frameworks, compensation planning, promotion cycles, and career progression pathways aligned with company growth
* Provide leadership coaching and development to managers and employees, promoting a culture of continuous learning and growth
* Manage company benefits, including annual renewals, employee communications, and enrollment
* Drive employee engagement initiatives and recognition programs, fostering a positive and inclusive workplace culture
Qualifications
* Bachelor's degree in engineering, science, human resources, business administration or related field
* 10+ years of progressive HR leadership experience with demonstrated success in building HR functions
* Experience at a high growth startup in the biotech (or tech) industry strongly preferred
* Strong understanding of comprehensive HR operations including employee benefits, talent acquisition, and people systems
* Excellent organizational and leadership skills with high attention to detail
* Proven track record maintaining confidentiality with sensitive employee information
* Demonstrated ability to serve as a culture ambassador
* Exceptional interpersonal and communication skills, with ability to work effectively across all levels of the organization
* Hands-on experience building new programs from the ground up
* Ability to develop pragmatic, fit-for-purpose programs that demonstrate immediate impact
* Experience with / ability to quickly master administrative programs such as Greenhouse, Gusto, Carta or other programs
We value different experiences and ways of thinking and believe the most talented teams are built by bringing together people of diverse cultures, genders, and backgrounds.
$83k-139k yearly est. Auto-Apply 23d ago
Federal Operations Director
Vast Data 3.8
New York, NY jobs
VAST Data Federal is looking for a Federal Operations Director to join our growing team! This is a great opportunity to be part of the fastest-growing infrastructure company in history. In just a few short years, we've shaken up the industry by challenging traditional architecture models and introduced a revolutionary set of storage possibilities through our Universal Storage platform. With the advent of heavy growth in AI cloud infrastructure, VAST is perfectly positioned to act as the platform to power AI and deep learning in modern data centers and clouds. Our success has been built through incredible leadership and motivated employees who want to leverage their skills and experiences to make a real impact. This is an opportunity to be a key player at a pivotal time in our company's growth. Come join the disruption, make your mark, and be a part of the amazing team introducing the new era of data storage for the growing AI market!
THE ROLE:
We are seeking an experienced Federal Operations Director who will own the design, build-out, and scaling of all internal operational programs that enable the company's fast-growing federal/defense business. This is a high-impact, high-visibility leadership role. You will work hand-in-hand with the VP of Federal, the CTO, and the Federal Compliance Officer to build the Federal business and create repeatable, compliant, and scalable operational processes. You will also work closely with the finance team to align the growth of Federal with VAST's overall strategic intent and operating plan, and cross-functionally across VAST to ensure operational alignment.. This is an internal-facing operations leadership role focused on building the machine-not day-to-day program management of individual contracts.
Key Responsibilities
* Design, document, and roll out company-wide Federal Operations programs, processes, playbooks, and tools
* Partner closely with the VP of Federal, CTO, and Federal Compliance Officer to align operations with sales strategy, technical roadmaps, and regulatory requirements
* Build and scale federal-compliant processes for: CMMC 2.0 / NIST 800-171 compliance program
* Secure hardware configuration management and delivery
* Program financial tracking, KPI dashboards, and past-performance reporting
* Establish and own the company's Federal Operations Handbook and continuous improvement cycle
* Serve as the operational bridge between commercial best practices and federal/DoD mandates
* Track and improve key federal metrics: on-time delivery, CPARS scores, audit findings, etc.
Requirements
* U.S. citizenship required
* 10+ years of federal/defense operations, program management, or technical program leadership experience at a hardware + software company
* Proven track record of building and scaling federal-compliant operational
* Experience creating repeatable processes for mixed hardware/software deliveries into DoD and Federal customers
* Exceptional ability to translate complex regulatory requirements into practical playbooks and tools that engineering and operations teams actually use
* Strong cross-functional collaborator-comfortable partnering daily with Sales, Engineering, Compliance, and Finance leaders
* Bachelor's degree (technical or business field preferred); PMP, PgMP or similar certification a plus
Preferred Qualifications
* Former federal/DoD program management or contracts experience
* Prior role standing up CMMC or FedRAMP compliance programs
* Previous P&L or operational budgeting responsibility
* Experience in creating and implementing complex planning models
If you've built federal operations from the ground up at a hardware + software company, love turning chaos into smooth repeatable process, and want to own the operational backbone of one of the fastest-growing defense tech companies, this is your role!
$89k-149k yearly est. 21d ago
Director of Station Operations - Eastern U.S. & Bahamas
Tradewind 4.6
Oxford, CT jobs
Full-time Description
About the Role / Candidate
Tradewind Aviation is seeking a full-time Director of Station Operations - Eastern U.S. & Bahamas to oversee all ground operations across the Northeast Region and Southeast Region, including the Bahamas. Reporting to the SVP of Operations, this role is responsible for ensuring safe, efficient, and customer-focused operations across all assigned bases and outstations. The ideal candidate will provide strong leadership to all personnel, manage existing stations, and drive growth and operational excellence within the regions.
Safety is the top priority in this role. The Director will lead, by example, ensuring strict adherence to company policies, regulatory requirements, and industry best practices. They will cultivate a culture of safety, operational discipline, risk management, and accountability across all regional airports and outstations.
Customer service is a core focus. The Director will ensure that all employees deliver welcoming, professional, and premium guest experience. They will empower teams to provide seamless, efficient, and personalized service, strengthening Tradewind's reputation for quality at every customer touchpoint.
Strong leadership and communication are foundational to this role. The Director will provide clear direction, continuous feedback, training, and support to regional teams. They will foster a positive and professional work environment that promotes teamwork, urgency, growth, and accountability. Flexibility is essential, as this position requires availability on weekends, holidays, and during operational disruptions.
Requirements
ESSENTIAL FUNCTIONS
Safety & Compliance
Ensure all operations comply with FAA, TSA, ICAO, and airport-specific regulations, as well as company policies and procedures.
Oversee monthly safety, service, and compliance audits across all Northeast, Southeast, and Bahamas locations.
Maintain accurate and current station records, documentation, and operational permits as required by regulatory authorities.
Proactively identify, report, and mitigate safety risks, ensuring full compliance with OMNI reporting requirements and timely follow-up.
Oversee vendor negotiations, contracts, performance, and service levels throughout the regions; conduct regular onsite audits to ensure adherence to agreements.
Serve as the primary liaison with regional airport administrations, safety and security authorities, fixed base operators, and regulatory agencies across assigned locations.
Customer Service & Operations
Oversee all customer service functions to ensure seamless, efficient, and premium passenger experience; step in operationally when needed.
Maintain a high level of professionalism and clear communication with passengers, crew, and internal departments.
Ensure daily station operations run efficiently, prioritizing on-time performance and service excellence.
Track and continuously improve key operational metrics including safety, service quality, and efficiency.
Ensure all facilities, workspaces, equipment, and aircraft servicing areas meet operational needs and remain clean, safe, and well-maintained.
Leadership & Team Management
Supervise and mentor all regional personnel, fostering high morale, productivity, and accountability.
Ensure regional staffing meets operational needs and that required annual training is completed on time.
Conduct regular team meetings, briefings, and training sessions to keep personnel informed of updates, policies, and best practices.
Handle HR-related functions including performance evaluations, conflict resolution, scheduling oversight, and personnel record management.
Oversee regional accounting functions including billing reconciliation, vendor billing review, and annual operational budgets.
Drive strategic regional development, including expansion opportunities and new station planning within the Northeast, Southeast, and Bahamas.
Promote a culture of teamwork, continuous improvement, and operational excellence.
Other Responsibilities
Carry out additional duties as assigned by the SVP of Operations.
Skills & Competencies
Fluent in English; proficiency in Spanish is preferred but not required.
Proficient in Microsoft Word, PowerPoint, Excel, and general computer-based operational tools.
Demonstrate strong leadership, staff development, conflict management, negotiation skills, and the ability to make strategic decisions.
Self-motivated team leader with excellent communication skills.
Able to work effectively under pressure and time constraints to support timely flight dispatch and operational reliability.
Possesses strong knowledge of airport operations, ground handling, safety, and security compliance under FAA, TSA, and ICAO guidelines.
Must consistently project a polished, professional image.
Work & Physical Requirements
Able to lift up to 60 lbs.
Available to work weekends, holidays, and provide after-hours accessibility to personnel and leadership.
50% travel required across the Northeast Region, Southeast Region, Bahamas and limited time in the Caribbean.
Prolonged periods of desk work using a computer.
Exposure to outdoor elements including heat, cold, rain, wind, and sun during ramp and operational duties.
Benefits
· Competitive salary
· Medical, Dental, Vision, FSA/DCA and 401(k) plan.
· Paid vacation and sick days
· Paid Parental Leave
· Fun, dynamic team with opportunities for rapid advancement
· Travel benefits on various US and International airlines
$99k-164k yearly est. 29d ago
Director of Station Operations - Eastern U.S. & Bahamas
Tradewind Markets 4.6
West Seneca, NY jobs
About the Role / Candidate
Tradewind Aviation is seeking a full-time Director of Station Operations - Eastern U.S. & Bahamas to oversee all ground operations across the Northeast Region and Southeast Region, including the Bahamas. Reporting to the SVP of Operations, this role is responsible for ensuring safe, efficient, and customer-focused operations across all assigned bases and outstations. The ideal candidate will provide strong leadership to all personnel, manage existing stations, and drive growth and operational excellence within the regions.
Safety is the top priority in this role. The Director will lead, by example, ensuring strict adherence to company policies, regulatory requirements, and industry best practices. They will cultivate a culture of safety, operational discipline, risk management, and accountability across all regional airports and outstations.
Customer service is a core focus. The Director will ensure that all employees deliver welcoming, professional, and premium guest experience. They will empower teams to provide seamless, efficient, and personalized service, strengthening Tradewind's reputation for quality at every customer touchpoint.
Strong leadership and communication are foundational to this role. The Director will provide clear direction, continuous feedback, training, and support to regional teams. They will foster a positive and professional work environment that promotes teamwork, urgency, growth, and accountability. Flexibility is essential, as this position requires availability on weekends, holidays, and during operational disruptions.
Requirements
ESSENTIAL FUNCTIONS
Safety & Compliance
Ensure all operations comply with FAA, TSA, ICAO, and airport-specific regulations, as well as company policies and procedures.
Oversee monthly safety, service, and compliance audits across all Northeast, Southeast, and Bahamas locations.
Maintain accurate and current station records, documentation, and operational permits as required by regulatory authorities.
Proactively identify, report, and mitigate safety risks, ensuring full compliance with OMNI reporting requirements and timely follow-up.
Oversee vendor negotiations, contracts, performance, and service levels throughout the regions; conduct regular onsite audits to ensure adherence to agreements.
Serve as the primary liaison with regional airport administrations, safety and security authorities, fixed base operators, and regulatory agencies across assigned locations.
Customer Service & Operations
Oversee all customer service functions to ensure seamless, efficient, and premium passenger experience; step in operationally when needed.
Maintain a high level of professionalism and clear communication with passengers, crew, and internal departments.
Ensure daily station operations run efficiently, prioritizing on-time performance and service excellence.
Track and continuously improve key operational metrics including safety, service quality, and efficiency.
Ensure all facilities, workspaces, equipment, and aircraft servicing areas meet operational needs and remain clean, safe, and well-maintained.
Leadership & Team Management
Supervise and mentor all regional personnel, fostering high morale, productivity, and accountability.
Ensure regional staffing meets operational needs and that required annual training is completed on time.
Conduct regular team meetings, briefings, and training sessions to keep personnel informed of updates, policies, and best practices.
Handle HR-related functions including performance evaluations, conflict resolution, scheduling oversight, and personnel record management.
Oversee regional accounting functions including billing reconciliation, vendor billing review, and annual operational budgets.
Drive strategic regional development, including expansion opportunities and new station planning within the Northeast, Southeast, and Bahamas.
Promote a culture of teamwork, continuous improvement, and operational excellence.
Other Responsibilities
Carry out additional duties as assigned by the SVP of Operations.
Skills & Competencies
Fluent in English; proficiency in Spanish is preferred but not required.
Proficient in Microsoft Word, PowerPoint, Excel, and general computer-based operational tools.
Demonstrate strong leadership, staff development, conflict management, negotiation skills, and the ability to make strategic decisions.
Self-motivated team leader with excellent communication skills.
Able to work effectively under pressure and time constraints to support timely flight dispatch and operational reliability.
Possesses strong knowledge of airport operations, ground handling, safety, and security compliance under FAA, TSA, and ICAO guidelines.
Must consistently project a polished, professional image.
Work & Physical Requirements
Able to lift up to 60 lbs.
Available to work weekends, holidays, and provide after-hours accessibility to personnel and leadership.
50% travel required across the Northeast Region, Southeast Region, Bahamas and limited time in the Caribbean.
Prolonged periods of desk work using a computer.
Exposure to outdoor elements including heat, cold, rain, wind, and sun during ramp and operational duties.
Benefits
· Competitive salary
· Medical, Dental, Vision, FSA/DCA and 401(k) plan.
· Paid vacation and sick days
· Paid Parental Leave
· Fun, dynamic team with opportunities for rapid advancement
· Travel benefits on various US and International airlines