Northfield, Ohio The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an EVS Attendant, your role is to ensure a clean, safe, and welcoming environment for both guests and employees while delivering exceptional service. You'll be responsible for maintaining the cleanliness of assigned areas throughout the casino and public spaces, all while creating memorable WOW moments that guests will cherish long after their visit
THE STARTING RATE: $17.65
THE DAY-TO-DAY:
* Maintains a clean and inviting environment by sweeping and removing wrappers, broken glass, and debris from the floor.
* Cleans and dusts slot machines, including spaces between machines, doors, and woodwork.
* Empties trash bins, replaces ashtrays, and ensures all trash cans and ashtrays are wiped and sanitized.
* Collaborates with various departments to uphold cleanliness standards for property events, concerts, and special occasions.
* Ensures a welcoming atmosphere by addressing cleanliness needs promptly and efficiently
THE IDEAL CANDIDATE:
* Has the ability to work safely, including understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others.
* Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
* Looks forward to working with a team to provide positive experiences.
* Enjoys helping others and likes to make a good impression.
* Can handle multiple tasks at one time.
* Has previous cleaning experience in a similar environment.
* Is at least 21 years old.
THE PERKS & BENEFITS:
* Wellness incentive programs to help you stay healthy physically and mentally.
* Health & Income Protection Benefits (For eligible employees).
* Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts.
* Free meals in our employee dining room.
* Various programs and networking opportunities to help you get promoted.
* Volunteer opportunities to give back to the community.
* Other various discounts with company partners such as travel, electronics, online shopping, and many more!
VIEW JOB DESCRIPTION:
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Are you ready to JOIN THE SHOW? Apply today!
$17.7 hourly 15d ago
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Ticket Representative - MGM Northfield Park
MGM Resorts 4.4
MGM Resorts job in Northfield, OH
Northfield, Ohio The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Join our team as a Ticketing Representative, where you'll play a vital role in providing exceptional guest service by handling ticket sales for various properties, internal shows, events, exhibits, and attractions. You'll exceed guest expectations while managing cash transactions and ensuring guest satisfaction through outstanding service recovery. If you're passionate about delivering an unforgettable experience and enjoy a dynamic environment, this is the perfect opportunity for you!
THE STARTING RATE: $17.04
THE DAY-TO-DAY:
* Sell tickets, upsell, cross-sell, and process ticket orders, including will call for shows, events, exhibits, and attractions, while providing prompt and courteous service to all guests.
* Perform ticket verification prior to entry into exhibits and events.
* Provide educated answers to guest questions and furnish detailed information regarding property facilities and services.
* Resolve guest complaints within the scope of authority.
* Utilize and balance a cash drawer with various tender types while processing ticket sales.
* Interpret and operate multiple computer and ticketing systems with accuracy.
* Answer multi-line telephones using proper etiquette.
THE IDEAL CANDIDATE:
* Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
* Effectively manage multiple tasks under pressure of deadlines in fast-paced environment
* Able to take initiative and exhibit flexibility
* Effectively communicate in English, in both written and oral forms
* Able to work indoors and in a fast-paced, busy environment
* Has over 6 months of customer service and/or cash handling experience
* Must be available to work show days, evenings, weekends and holidays.
THE PERKS & BENEFITS:
* Wellness incentive programs to help you stay healthy physically and mentally
* Health Benefits
* Health & Income Protection Benefits (For eligible employees)
* Maintain a work/life balance
* Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
* Free meals in our employee dining room
* Free parking on and off shift
* Various programs and networking opportunities to help you get promoted
* Volunteer opportunities to give back to the community
* Other various discounts with company partners such as travel, electronics, online shopping, and many more
VIEW JOB DESCRIPTION:
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Are you ready to JOIN THE SHOW? Apply today!
$17 hourly 7d ago
Senior Analyst, GRO Support
Hilton 4.5
Columbus, OH job
_\*\*\*This role is based at one of our corporate offices in Memphis, TN; Dallas, TX, or Remote\*\*\*_ This is your chance to be part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and technical skills to a hospitality company with an award\-winning culture\. On the GRO Support team reporting to the Manager, GRO Support, you will support internal and external partners utilizing today's pricing and inventory capabilities and projects\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Troubleshoot system issues, ensuring data accuracy, and finding system configuration and usage opportunities across individual and portfolios of properties\.
+ Represent the team in projects driving new and enhancing existing solutions to better support the capability once in steady state\.
+ Lead efforts to directly and indirectly improve team delivery of exceptional customer experience\.
**How you will collaborate with others:**
+ Collaborate with project and support teams to establish clear communication channels, defined escalation protocols, and ensure the necessary knowledge and resources are shared\.
+ Assess the support process, seek opportunities for improvement, and contribute to the implementation of efficiencies\. Additionally, ensure that all risks are escalated promptly to important partners\.
+ Maintain a knowledge of Hilton's Revenue Management business systems including and not limited to, GRO, OnQ R&I, and Hilton Reporting Hub\.
**What projects** **you will take ownership of:**
+ Queue Productivity - The Sr\. Analyst team monitors common questions and themes to operate more efficiently\. This includes determining gaps in current processes, creating new procedures, escalating high\-risk issues, and coaching Analyst team members operationally\.
+ Revenue Management, Pricing & Inventory Capabilities \- As capabilities are added and enhanced, the Sr\. Analyst is the team's eyes and ears\. They anticipate user questions, develops the steady state support plan, updates and educates the wider team\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Two \(2\) years of work experience in hotel operations, the travel industry, revenue management systems, or a technical support capacity\.
+ Experience in Excel \(can maintain complex spreadsheets\), Word, and PowerPoint
+ Hybrid work schedule two days per week based in the Memphis, TN or Dallas, TX corporate office
+ Proficiency in programming or data science: SQL or Python or R
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ Two \(2\) years of GRO system experience
+ Two \(2\) years of work experience in one the following areas: distribution systems, project management, or development roles
+ Knowledge of other Hilton systems like OnQ FMS, PEAK, PEP, and TOPdesk
+ Two \(2\) years of experience in Salesforce
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $70,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Senior Analyst, GRO Support_
**Location:** _null_
**Requisition ID:** _COR015F4_
**EOE/AA/Disabled/Veterans**
Housekeeper/Room Attendant (Part Time) - Homewood Suites Kalispell (Job Number: HOT0C5LV) Work Locations: Homewood Suites Kalispell Hutton Ranch Plaza Hwy 93 Kalispell 59901Job Title: HousekeeperAs part of Team Hilton, our Housekeepers love being a part of our award-winning culture. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you'll love working at Hilton!What are the benefits of working for Hilton?Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPayHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCareMental health resources including free counseling through our Employee Assistance ProgramBest-in-Class Paid Time Off (PTO)401K plan and company match to help save for your retirement**Available benefits may vary depending upon property-specific terms and conditions of employment What will you do as a Housekeeper?Hilton Housekeepers are the heart of our hospitality, making our hotels a home away from home for our guests! Your meaningful work impacts the guest's stay from start to finish, providing a safe and clean environment for all.A day in the life of a Hilton Housekeeper may include:Friendly interactions with our guests to make their stay memorable and comfortable Cleaning our guest rooms to keep them in excellent shape, including making beds, cleaning bathrooms, dusting, vacuuming and ownership of the room product Changing and replenishing bed linens, towels and guest supplies and amenities Wearing your comfortable Team Member apparel specially designed with your function in mind Stocking, organizing and transporting the housekeeping supply cart across the hotel, allowing you to get your steps in and stay active! Being a key part of the Hilton mission: Filling the earth with the light and warmth of hospitality! What is it like working for Hilton?The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! It is the policy of Hilton to employ qualified persons without regard to the individual's sex, color, race, religion, national origin, age, disability, sexual orientation, gender identity of any other protected group status as defined by and subject to applicable local laws. Hilton's commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance the Company's competitiveness in attracting Team Members, customers, corporate partners and owners. Qualifications - InternalWhat are we looking for?Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:H Hospitality - We're passionate about delivering exceptional guest experiences.I Integrity - We do the right thing, all the time.L Leadership - We're leaders in our industry and in our communities.T Teamwork - We're team players in everything we do.O Ownership - We're the owners of our actions and decisions.N Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members:Living the ValuesQualityProductivityDependabilityCustomer FocusTeamworkAdaptabilityWhat benefits will I receive?Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.EOE/AAWhat are we looking for?Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:H Hospitality - We're passionate about delivering exceptional guest experiences.I Integrity - We do the right thing, all the time.L Leadership - We're leaders in our industry and in our communities.T Teamwork - We're team players in everything we do.O Ownership - We're the owners of our actions and decisions.N Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members:Living the ValuesQualityProductivityDependabilityCustomer FocusTeamworkAdaptabilityWhat benefits will I receive?Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.EOE/AAEOE/AA/Disabled/VeteransSchedule: Part-time Brand: Homewood Suites by HiltonJob: Housekeeping and Laundry
EOE/AA/Disabled/Veterans
$25k-32k yearly est. Auto-Apply 5h ago
Director, Hotel Level Marketing - Creative Strategy
Hilton 4.5
Columbus, OH job
_\*\*\*This role is based at one of our corporate offices in McLean, VA, Dallas, TX, or Remote\*\*\*_ This is your chance to be part of an in\-house Commercial Services team that propels Hilton's marketing, sales, revenue management, call center, and analytics functions\! As a Hotel Level Marketing \(HLM\) Creative Strategist you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth\. On the HLM team reporting to the Sr\. Director of HLM, you will help to ensure hotels capture brand\-aligned digital assets\. You will also partner to standardize tools, workflows, and production quality to improve marketing performance and website conversion\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Partner on hotel content capture to help ensure quality of content is fit for media use\.
+ Lead development of training/enablement materials
+ Hotel Level creative testing and optimization
+ Craft compelling narratives that align with brand positioning and drive engagement\.
**How you will collaborate with others:**
+ Identify agency partners for content capabilities within HLM Platform
+ Work with Marketing team to ensure hotel needs are met in creative briefing process for Enterprise hotel shoots\.
+ Work in a matrixed environment to ensure hotel creative needs are met
**What projects you will take ownership of:**
+ Help to ensure website governance and guardrails are in place and provide guidance back to properties
+ Performance and storytelling of hotel level content impact
+ Ensuring appropriate training and processes exist for hotels around content
+ Advocating to the Enterprise for the hotel needs
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Ten \(10\) years of work experience in content strategy, brand marketing, or creative leadership\.
+ Proven experience managing multi\-channel content strategies, with an eye for creative effectiveness
+ Demonstrated success in leading teams and collaborating with senior stakeholders
+ Travel up to 30%
**It would be useful if you have:**
+ Cross\-Functional Collaboration
+ Experience translating business objectives into actionable content strategies\.
+ Strong understanding of hospitality, travel, or lifestyle brands
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $110,000 \- $175,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, and the Company's long\-term incentive plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Director, Hotel Level Marketing \- Creative Strategy_
**Location:** _null_
**Requisition ID:** _COR015IS_
**EOE/AA/Disabled/Veterans**
$110k-175k yearly 10d ago
Maintenance Supervisor - Home2 Suites Charleston/Daniel Island
Hilton 4.5
Remote job
Maintenance Supervisor - Home2 Suites Charleston/Daniel Island (Job Number: HOT0C6UB) Work Locations: Home2 Suites Charleston Daniel Island Fairchild Street, Lot B-3 Daniel Island 29492Supervises and performs the duties of the Property Operations/Engineering staff to maintain the physical functionality of facility including guest rooms, public space and heart-of-the-house areas. Assists Director/Manager in training, supervising, scheduling, and evaluating department staff. Ensures staff compliance with all safety/loss prevention standards and regulations.What will I be doing?What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Home2 Suites by HiltonJob: Engineering, Maintenance and Facilities
EOE/AA/Disabled/Veterans
$42k-61k yearly est. Auto-Apply 5h ago
Night Auditor - Homewood Suites Bel Air
Hilton 4.5
Remote job
Night Auditor - Homewood Suites Bel Air (Job Number: HOT0C752) Work Locations: Homewood Suites by Hilton Bel Air 4170 Philadelphia Road Bel Air 21015Starting Wage: $18/hour A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and BeverageEnsure credit card system reconciles to daily transaction lists Schedule, assign daily work, inform and train team members Monitor, observe and assist in evaluating team member performance What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Homewood Suites by HiltonJob: Guest Services, Operations, and Front Office
EOE/AA/Disabled/Veterans
$18 hourly Auto-Apply 5h ago
Director of Food and Beverage - Hilton Columbus Downtown
Hilton 4.5
Columbus, OH job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the World. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:
Medical Insurance Coverage -
for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
Career growth and development
Recognition and rewards programs
EOE/AA/Disabled/Veterans
The award-winning Hilton Columbus Downtown is looking for a Director of Food and Beverage. With this property already receiving top awards within Hilton (ex. 6-time Connie Award Winner and F&B Program of the Year), rated as an AAA 4-Diamond Hotel, and recently completed a multi-million-dollar expansion, this is an incredible opportunity. Located in the heart of the city, this property has 1,000 rooms, 75,000 square feet of banquet space, and 6 food and beverage outlets.
What will I be doing?
As the Director of Food and Beverage, you would be responsible for the direction and organization of activities and services of all hotel food and beverage outlets (restaurants, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Oversee all of Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Develop and implement menus and food and beverage marketing strategies in partnership with the Director and the culinary team
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Recruit, interview and train team members
$55k-73k yearly est. Auto-Apply 3d ago
Buffet Attendant, Gallerie Bar and Bistro - Hilton Columbus Downtown
Hilton Worldwide 4.5
Franklin, OH job
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Gallerie Bar & Bistro Team at the Hilton Columbus Downtown is currently seeking a Buffet Attendant (Full-Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
Check us out: Food & Drink | Hilton Columbus
We offer pay increases at 6 months and 1 year, with additional opportunities for advancement. Enjoy outstanding benefits including worldwide travel discounts, DailyPay access, FREE parking or a discounted bus pass, shift meals, paid time off starting on your first day, and so much more!
What will I be doing?
A Buffet Attendant is responsible for Setting up, maintaining, and breaking down buffet or food bar. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. Specifically, you would be responsible for the following:
* Replenish needed food and supplies by retrieving items from the kitchen and storerooms to ensure adequate food amounts are always maintained.
* Set up buffet food bar as instructed by manager through verbal and/or written communication.
* Recommend and describe buffet items to guests using a clear and pleasant speaking voice.
* Visually check station before, during and after shift for proper set-up, cleanliness and aesthetically appealing presentation of food bar
* Lift and place trays of food into the buffet bar efficiently and quietly and according to safety standards.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$20k-24k yearly est. 27d ago
Security Officer - MGM Northfield Park
MGM Resorts 4.4
MGM Resorts job in Northfield, OH
Northfield, Ohio The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a member of MGM Northfield Park's Security force, you'll ensure safety and security for all while responding to emergencies, threats of violence, and life safety concerns. This role requires specialized training and physical conditioning, allowing you to make a meaningful impact on the well-being of our guests and staff. If you're ready for a challenging yet rewarding position, we want you on our team!
THE STARTING RATE: $18.50
THE DAY-TO-DAY:
* Patrols across all areas of the property, including exterior areas-using a bicycle or company vehicle to maintain a safe and secure environment.
* Operate advanced alarm systems and surveillance cameras to monitor property activity effectively.
* Serve as a first responder, providing critical support during emergency situations.
* Manage gaming transactions with precision, including carrying drop boxes and chip carriers, while ensuring compliance.
* Document daily activities and irregularities, including property damage, theft, accidents, or unusual occurrences, through detailed and accurate reports.
* Serve as a key communication point, relaying important information and coordinating responses via phone or two-way radio.
THE IDEAL CANDIDATE:
* Proficiency in learning and effectively applying defensive tactics and handcuffing techniques.
* Capability to actively participate in evacuation procedures, ensuring the safety of guests and employees during emergencies.
* Skilled in operating assigned equipment with precision and care.
* Aptitude for quickly learning and proficiently using various computer software systems.
* Can successfully complete a comprehensive security officer academy training course.
* Has a High School Diploma, GED or equivalent.
* Must be 19 or older.
* Has flexibility to work overnights, weekends and holidays.
* Will possess a valid driver's license.
THE PERKS & BENEFITS:
* Wellness incentive programs to help you stay healthy physically and mentally.
* Health & Income Protection Benefits (For eligible employees)
* Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
* Free meals in our employee dining room
* Various programs and networking opportunities to help you get promoted
* Volunteer opportunities to give back to the community
* Other various discounts with company partners such as travel, electronics, online shopping, and many more!
VIEW JOB DESCRIPTION:
**************************************************************************
Are you ready to JOIN THE SHOW? Apply today!
$18.5 hourly 36d ago
Technical Account Manager
Monte Carlo 3.6
Remote or San Francisco, CA job
As businesses increasingly rely on data + AI for competitive advantage, reliability has become a non-negotiable. Named a CBInsights AI100 company and described by Forbes as the "New Relic for data", Monte Carlo supports some of the world's most prestigious companies, including Fox, Roche, Honeywell, and CreditKarma to deliver trustworthy data + AI at scale.
Backed by Accel, Redpoint Ventures, Notable Capital, ICONIQ Growth, and Salesforce Ventures, Monte Carlo is powering the future of reliable data + AI.
As a Technical Account Manager (TAM), you'll play a pivotal role in helping enterprise customers achieve reliable data at scale. You'll combine technical know-how with strong relationship-building skills to ensure customers successfully adopt Monte Carlo across their modern data stack.
What You'll Do
Own the technical relationship for some of Monte Carlo's largest enterprise customers, guiding them through onboarding, integration, and ongoing success.
Partner with customer's data engineering, analytics, and platform teams to embed Monte Carlo into their data ecosystem (e.g., Snowflake, Databricks, BigQuery, Redshift, dbt, Airflow, Kafka).
Help customers troubleshoot and understand complex data observability and pipeline challenges, collaborating closely with Monte Carlo's Product, Support, and Engineering teams.
Serve as a trusted advisor, guiding customers on data & AI observability best practices that deliver measurable business impact.
Lead technical workshops, health checks, and account reviews to ensure long-term adoption and customer success.
Act as the voice of the customer, surfacing insights and feedback to shape Monte Carlo's roadmap.
Partner closely with Sales Engineers and Solution Architects to design and proactively recommend strategies that help customers achieve their business objectives.
Build a deep understanding of each customer's environment, use cases, and challenges to deliver expert technical guidance and support throughout their journey.
Create and execute a structured plan to drive efficient and optimized monitors across customer workloads.
What You Bring
5+ years in a customer-facing technical role such as Technical Account Manager, Solutions Architect, or Technical Customer Success Manager.
Understanding of modern data technologies - SQL and the major data warehouses (Snowflake, BigQuery, Redshift, Databricks) or orchestration tool (Airflow, dbt).
Strong project management skills to drive success across large, complex enterprises.
Familiarity with data & AI observability, monitoring, or observability concepts - or a strong interest in learning.
Exposure to cloud infrastructure (AWS, GCP, or Azure) and APIs.
Excellent communication and storytelling skills - able to explain technical topics clearly to both engineers and executives.
A proactive, problem-solving mindset with the ability to juggle multiple priorities in a fast-paced, customer-first environment.
Nice to Have
Previous experience in data & AI observability, monitoring, data technology, or analytics SaaS.
Background as a data engineer or analytics lead before moving into a customer-facing role.
Knowledge of data governance, cataloging, or compliance frameworks.
Familiarity with Python, SQL, and/or scripting is a plus - or a willingness to learn quickly in these areas.
Why You'll Love Monte Carlo
Work at the forefront of the data & AI observability movement, helping top data teams prevent downtime and build trust in their data.
Collaborate with a world-class, globally distributed team that values impact, ownership, curiosity, and empathy.
Partner with some of the most data-forward organizations building the next generation of data products and insights.
Competitive compensation, meaningful equity, and comprehensive benefits.
Flexible remote work, generous PTO, and a culture built on autonomy and trust.
#LI-REMOTE
#BI-REMOTE
Come As You Are
Equality is a core tenet of Monte Carlo's culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences.
Monte Carlo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are proud to be recognized for our world-class employee experience:
Monte Carlo Named to American's Most Loved Workplace List 2024
Monte Carlo Named an Inc. Best Workplace for 2024
Monte Carlo Named A Top 20 ORG For Venture Capital Funded Companies, Spring 2024
Monte Carlo Named A Top 5 ORG in San Francisco, Spring 2024
Monte Carlo Named the 2025 Databricks Governance Partner of the Year
Monte Carlo #1 Data Observability Platform G2 for 8th Consecutive Quarters 2025
Beware of Imposter Recruiters and Job Scams
All official communication from our recruiting team will come from an @montecarlodata.com email address.
We will never ask candidates to provide sensitive personal information (such as bank details, social security numbers, or payment) at any stage of the recruitment process.
We will never request payment for equipment, training, or application processing.
Our open positions are always listed on our official careers page
:
***************************************
.
If you are contacted by someone claiming to represent Monte Carlo but you're unsure of their legitimacy, please reach out to us directly at ***************************** before sharing any personal information.
$94k-121k yearly est. Auto-Apply 60d+ ago
Analyst, Hotel Level Marketing - Agency Solutions
Hilton 4.5
Columbus, OH job
based in Chicago, IL_ _\*\*\*_ As an Analyst on Hilton's Americas Marketing team \- reporting into our Manager, Hotel Level Marketing Agency Solutions- you will be part of the broader Commercial Services organization collaborating with revenue management, sales, and analytics, the core of Hilton's commercial engine, to deliver profitable growth\.
Join our newly launched in\-house marketing agency, where creativity meets performance\. You'll help shape our transformation by managing multi\-channel marketing campaigns with the goal of driving commercial performance\.
This strategic role blends creativity, digital marketing expertise, data\-driven execution, and hotel partnership together\. You'll manage a portfolio of hotels, improve paid media strategies, and ensure engagement in our Hotel Level Marketing Program\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Strategic Hotel Partner: You will be responsible for a portfolio of hotels aligned by market, serving as a marketing advisor and crafting tailored paid media marketing strategies\.
+ Campaign Strategy, Execution, and Optimization: You will provide budget and investment recommendations, translate commercial performance data from analytics platforms into actionable insights, and lead the strategy of multi\-channel marketing campaigns -including the execution of paid search, paid social, metasearch, and more\.
**How you will collaborate with others:**
+ You will meet with the hotels in your assigned portfolio and communicate campaign performance, risks, and opportunities\.
+ You will be the central liaison between the hotel, agency partners, and Enterprise partner teams
**What projects you will take ownership of:**
+ Program Innovation & Advocacy: Understand hotel needs and identify opportunities for program evolution
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ One \(1\) year of professional work experience in paid media
+ Experience in Meta and Google Ads, including campaign strategy and optimization across Search, Display, and Video, with an understanding of audience targeting, bidding strategies, and performance measurement\.
+ Travel 20%\.
**It would be useful if you have:**
+ Bachelor's degree in marketing, advertising, or a related field\.
+ Experience working within Salesforce and Adobe Analytics
+ Professional certifications from Google and Meta\.
+ A marketing or media agency background, including hands\-on account management experience\.
+ Located in Chicago, IL area
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!\.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $55,000 \- $80,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Analyst, Hotel Level Marketing \- Agency Solutions_
**Location:** _null_
**Requisition ID:** _COR015G3_
**EOE/AA/Disabled/Veterans**
$55k-80k yearly 49d ago
Internal Audit Work Experience Program - Internship
MGM Resorts International 4.4
Remote MGM Resorts International job
US, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
POSITION SUMMARY:
Under the direction of others, individual will gain knowledge in performing IT, compliance audits, and more in accordance with the IIA's International Standards for the Professional Practice of Internal Auditing. Individual will learn how to conduct and perform observations and walk-throughs, document examinations, analytical reviews, reconciliations, and other procedures. Individuals will develop an understanding of internal controls and their impact on related business processes.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Understand compliance with governmental regulatory requirements, financial accounting standards, and company policies to ensure company assets are safeguarded.
Conduct audit procedures by reviewing transactions, documents, records, reports, and policies, and procedures.
Document audit procedures to ensure that sufficient, competent, and relevant evidential matter exists to support the conclusions reached.
Work in a team environment and contribute ideas/opinions and listens/responds to other team members' views.
Understand the importance of maintaining the confidentiality of all Company information obtained in the normal course of an audit assignment.
Develop excellent verbal and written communication and computer skills.
Work efficiently in a changing environment.
MINIMUM REQUIREMENTS:
Must be 21 years of age.
High school diploma or equivalent.
Currently enrolled in a Bachelor's or Master's program from an accredited college or university, and within one year of graduation.
KNOWLEDGE SKILLS AND ABILITIES:
Apply internal auditing principles and practices, and management principles, and general industry practices.
Understand regulations, terminology, concepts, and practices.
Collect and analyze data, evaluate information, and draw logical conclusions.
Solve problems and possess strong technical and organizational skills.
Computer skills (word processing, spreadsheet, and other business software to prepare reports, memos, summaries, and analyses.)
Effective verbal and written communications, including active listening skills.
Work effectively in a professional team environment.
Additional Job Description
POSITION SUMMARY:
The primary responsibility of the Intern is to assist the department with daily operations and special projects between a predetermined time frame. All duties are performed in accordance with department guest service standards and MGM Resorts International policies, practices and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Answer phone inquiries, direct calls, and provide basic company information
Perform clerical duties, take memos, maintain files, and organize documents; photocopy, fax, etc. as needed
Take notes and memos during meetings
Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms
Update department calendars
Create and maintain PowerPoint presentations
Gain practical work experience by shadowing multiple department positions and train in a variety of tasks within a specified department
Assist with operational functions within the department
Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:
Must be able to understand and analyze data
Must be able to solve problems, and possess strong technical and organizational skills
Able to effectively communicate in English, in both written and verbal forms
Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
MINIMUM REQUIREMENTS:
High school diploma or equivalent
PREFERRED:
Experience working in a similar resort setting
Are you ready to JOIN THE SHOW? Apply today!
$20k-29k yearly est. Auto-Apply 60d+ ago
Director of Housekeeping
Marriott 4.6
Cleveland, OH job
**Additional Information** Relocation Assistance Available **Job Number** 25199421 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Cleveland, 1515 West Third Street, Cleveland, Ohio, United States, 44113VIEW ON MAP (********************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $69,000 - $90,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in housekeeping or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.
**CORE WORK ACTIVITIES**
**Managing Housekeeping Operations and Budgets**
- Ensures compliance with all housekeeping policies, standards and procedures.
- Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
- Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supervises an effective inspection program for all guestrooms and public space.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
**Conducting Human Resources Activities**
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.
- Schedule employees to business demands and for tracks employee time and attendance.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
- Observes service behaviors of employees and provides feedback to individuals.
- Ensures employee recognition is taking place on all shifts.
- Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progressive discipline procedures.
- Review employee satsifaction results.
- Participates in interviewing and hiring of team members with the appropriate skills.
**Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$69k-90k yearly 12d ago
Maintenance Engineer
Hilton 4.5
Centerville, OH job
PURPOSE OF POSITION: Performs routine and preventive maintenance to guest rooms, interior and exterior needs of the facility and to all mechanical equipment.
REPORTS TO: Maintenance Supervisor and Chief Engineer
MINIMUM QUALIFICATIONS: Able to climb ladders.
Able to lift at least 50 pounds
Demonstrate good eye hand coordination. Demonstrate the ability to walk and stand for extended times.
Prior Basic painting & drywall experience
Prior customer service experience
RESPONSIBILITIES/DUTIES:
Completes daily, weekly and monthly checklists
Install electrical wiring and devises
Performs preventive maintenance on equipment
Performs painting and drywall repair throughout the building
Responds to emergency maintenance requests as needed
Assists with renovation and remodeling of facilities
Basic plumbing repairs to toilets and faucets as needed
Maintains records of scheduled maintenance records
Properly communicates daily with internal departments
Responds to Front Office and Housekeeping requests in a timely manner
Provides team members and members of management updates on varying projects
Keeps mindful of costs when performing duties
Maintains a well-organized work station and environment
Does not enter guest rooms without checking first of vacancy status
Maintain ongoing knowledge of all chemicals used, SSDS procedures
Practice and execute Lock-Out Tag-Out
Practice and execute Compass Points daily
Responsible for all hotel and company tools - ensuring good wear and replacement, returning back to its place of origin when not in use. Team Members are never allowed to take any company or property tools or equipment home
As a team member, assist other team members and departments as available, as trained and as best as possible
General Notes
This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.
Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
Supplemental pay
Bonus pay
Benefits
Other
$30k-43k yearly est. 60d+ ago
Sr IAM Engineer
MGM Resorts International 4.4
Remote MGM Resorts International job
US, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Software Engineer, Identity and Access Management (IAM) will design, engineer, and implement IAM technologies across the enterprise while serving as a subject matter expert in identity and authentication services. This role requires a Core SailPoint Developer with strong experience customizing SailPoint IdentityIQ (IIQ) to support Joiner/Mover/Leaver lifecycle processes and to build automated provisioning and governance workflows in partnership with the Entra ID, Active Directory, Exchange, ServiceNow (SNOW), and Workday teams. The ideal candidate is a motivated, hands-on professional with deep knowledge of identity services, RBAC, PIM/PAM, MFA, SSO, and security standards (SAML, OAuth, NTLM, LDAP, Kerberos, PKI), as well as experience with platforms such as SailPoint, BeyondTrust, Okta, Azure AD, and Active Directory.
THE DAY-TO-DAY:
Lead the design, development, and optimization of SailPoint IdentityIQ (IIQ), including custom workflows, rules, connectors, JML lifecycle logic, and integrations with systems such as Entra ID, Active Directory, Workday, ServiceNow, and Exchange.
Contribute to and help execute MGMRI's enterprise IAM strategy by architecting secure, scalable solutions that align with business and regulatory requirements.
Build and maintain IAM processes, policies, standards, and RBAC/certification workflows to support security best practices and reduce organizational risk.
Manage the full lifecycle of IAM systems-architecting, developing, testing, deploying, monitoring, and tuning SailPoint environments and related integrations.
Collaborate with cross-functional partners (Engineering, Compliance, IT, HR) to troubleshoot issues, improve data synchronization, and support seamless provisioning/deprovisioning across the identity ecosystem.
Serve as a key IAM technical expert by participating in code reviews, maintaining documentation, and driving continuous improvement initiatives across the program.
THE IDEAL CANDIDATE:
3+ years of hands-on SailPoint IdentityIQ (IIQ) development experience, including advanced rule, workflow, connector, and XML/Beanshell customization, along with strong Java programming skills.
Demonstrated experience designing, building, deploying, and optimizing IAM and software solutions, with additional preference for 4-5+ years of broader software engineering or IAM domain expertise.
Proven ability to integrate SailPoint IIQ with enterprise systems such as Entra ID, Active Directory, ServiceNow, Exchange, and Workday, and to troubleshoot, debug, and performance-tune complex IAM environments.
Solid understanding of identity lifecycle management (JML), RBAC, access governance, and common IAM standards and protocols including REST/SOAP APIs, SAML, and SCIM.
Familiarity with leading IAM tools (e.g., SailPoint, BeyondTrust, Ping Identity, Okta, Azure AD), as well as supporting technologies such as Linux/Unix, PKI authentication, and Java/J2EE development (preferred).
Experience working with DevOps/CI-CD tools such as Jenkins and Ansible, along with industry-recognized security certifications (e.g., CISM, CISSP, CCSP) that reinforce strong security practices (preferred).
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking
Health & Income Protection benefits
(for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
**************************************************************************
Are you ready to JOIN THE SHOW? Apply today!
$105k-134k yearly est. Auto-Apply 20d ago
Esthetician
Marriott International 4.6
Avon, OH job
Provide waxing and skincare services to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens. Promote and sell spa/salon services and retail products. Escort guests to and from treatment rooms. Set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety. Clean, maintain, and sterilize tools. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Valid State Esthetician License
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$25k-45k yearly est. 7d ago
Sales Coordinator
Hilton Garden Inn Cincinnati/West Chester 4.5
Chesterville, OH job
The Sales Coordinator is responsible for providing administrative and operational support to the Sales team. The role includes assisting in coordinating sales efforts, maintaining organized documentation, and ensuring seamless communication between departments to support hotel bookings, meetings, and special events. The Sales Coordinator is crucial in maintaining efficiency and high service standards within the Sales department.
Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide support to the Sales team in executing contracts, proposals, and correspondence.
Assist with sales efforts, including soliciting new business and selling guestrooms, meeting space, and catering services.
Conduct site tours and provide assistance for hotel and sales-related events such as parties and blitzes.
Oversee social networking sites and assist in marketing efforts through direct mail projects, sales packets, and promotional materials.
Coordinate details for group reservations, meeting rooms, and event setups with other departments, ensuring timely and accurate delivery of requested services.
Prepare and manage Banquet Event Orders (BEOs) and other event-related documents, ensuring they are distributed to the appropriate departments.
Maintain an organized filing and trace system for all sales-related documentation.
Manage meeting room reservations and coordinate setup and equipment requirements.
Answer incoming calls, provide information, and route calls to appropriate team members.
Produce weekly productivity reports for sales meetings and take accurate minutes during meetings.
Ensure timely completion of monthly group status reports and assist group leaders when necessary.
Maintain office supplies inventory and ensure the functionality of office equipment.
Perform other duties as assigned to support the Sales team.
Take every opportunity to enhance the guest experience, ensuring all guests are treated with respect and courtesy.
Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards.
Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction.
Qualifications:
Experience: Minimum of two years of administrative experience,or front desk in a hotel environment.
Strong organizational and detail-oriented skills with the ability to multitask effectively.
Excellent verbal and written communication skills.
Availability to meet with guests, assist with check-ins, and work weekends as required.
Must be self-motivated, able to work independently, and thrive in a fast-paced environment.
Must be able to lift up to 15 pounds occasionally and handle equipment, including computers and printers.
$31k-39k yearly est. Auto-Apply 56d ago
Cashier Cage I - MGM Northfield Park
MGM Resorts 4.4
MGM Resorts job in Northfield, OH
Northfield, Ohio The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Join our dynamic team at MGM Northfield Park as a Cage Cashier, where you'll play a crucial role in delivering outstanding guest experiences while handling monetary transactions and exchanges.
THE STARTING RATE: $17.24
THE DAY-TO-DAY:
* Perform various transactions including frontline entry level, chip bank, poker, cage credit, and employee bank/window transactions.
* Handle functions at the marker/IOU bank and High Limit cage; provide service to patron Kiosk/TRU units and employee Recycler/JetSafe units.
* Cash checks, redeem chips/tokens, TITO (ticket in/ticket out), and Race and Sports tickets in accordance with specified guidelines.
* Conduct Marker and Front Money transactions on patron accounts and redeem acceptable foreign currencies.
* Securely document all company asset transactions and maintain accurate electronic and manual transaction logs; assist patrons with general inquiries and oversee safety deposit box issuance or surrender.
THE IDEAL CANDIDATE:
* The position requires the ability to work varied shifts, including overnight shifts, weekends, and holidays.
* Basic understanding of mathematical skills, including addition, subtraction, multiplication, and division, along with money handling.
* Able to work independently with minimal supervision.
* Ability to multi-task and thrive in a fast-paced, team-oriented environment.
* Excellent customer service and interpersonal skills to communicate effectively with all business contacts.
* Capable of balancing a bank without assistance, including identifying errors when out of balance.
* Is at least 21 years old.
* Possess a High School Diploma, GED or equivalent (required).
* Has 6+ months of prior relevant experience (high volume cash handling required)
THE PERKS & BENEFITS:
* Wellness incentive programs to help you stay healthy physically and mentally.
* Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts.
* Free meals in our employee dining room.
* Various programs and networking opportunities to help with career advancement.
* Other various discounts with company partners such as travel, electronics, online shopping, and many more.
VIEW JOB DESCRIPTION:
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Are you ready to JOIN THE SHOW? Apply today!
$17.2 hourly 57d ago
Barista/Market Attendant, The Market (Part-Time) - Hilton Columbus Downtown
Hilton Worldwide 4.5
Franklin, OH job
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Market Team at the Hilton Columbus Downtown is currently seeking a Barista/Market Attendant (Part Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
Check us out: Hilton Columbus | Food & Drink
We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more!
What will I be doing?
As a Market Attendant, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Greet guests and respond to guest requests in a timely, friendly and efficient manner
* Brew, sell, promote and prepare beverages according to established recipes and standards
* Prepare in house snacks and sandwiches as needed
* Take guest beverage orders and accurately input orders in appropriate point-of-sale system
* Maintains cleanliness of work area/outlet
* Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
* Requisition, stock and rotate products
* Secure and store all beverages, food and other equipment items
* Deposit cash drops, secure and balance bank and sign out/in keys
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
What are the benefits of working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Go Hilton travel program: 100 nights of discounted travel
* Access to your pay when you need it through DailyPay
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
* Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members,
including partners and adoptive parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild
Education, including: college degrees and professional certifications
* Flexible shifts and days off
* Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
* Mental health resources including free counseling through our Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* 401K plan and company match to help save for your retirement
Available benefits may vary depending upon property-specific terms and conditions of employment
Zippia gives an in-depth look into the details of MGM Resorts International, including salaries, political affiliations, employee data, and more, in order to inform job seekers about MGM Resorts International. The employee data is based on information from people who have self-reported their past or current employments at MGM Resorts International. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by MGM Resorts International. The data presented on this page does not represent the view of MGM Resorts International and its employees or that of Zippia.
MGM Resorts International may also be known as or be related to Grand Name Co. (1986–1987) MGM Grand Inc. (1987–2000) MGM Mirage (2000–2010) and MGM Resorts International.