MGM Resorts International jobs in Springfield, MA

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Ready to shape the future of facilitation leadership at one of the most iconic hospitality brands in the world? MGM Resorts is seeking a dynamic Learning & Development Partner at MGM Springfield to drive bold, high-impact training experiences that empower leaders and new hires. You will collaborate with HR, Guest Experience, and Operations, all the while championing our commitment to legendary service. If you're passionate about inspiring facilitating, driving culture, and elevating excellence, this is your moment to shine! THE DAY-TO-DAY: * Manage the implementation of new hire orientations and enterprise‐wide learning initiatives. * Partners with HR, Guest Experience, and internal division leaders to assess leadership development needs based on guest feedback and department productivity reporting. * Leverage a world‐class technology platform for learning delivery and measurement to enable capability development programs, dashboards for leaders to measure team member capabilities, compliance, and skills gaps to advance the overall operations and value of learning. * Track statistics, metrics and ROI and create additional learning and performance metrics as required to qualify expense ratio to initiatives. * Produce, compile, and evaluate pre‐ and post‐course data for measurement of learning quality, participation, satisfaction, performance, and business impact. * Recommend alternative training methods as needed. * Partner and consult with operational experts and corporate entities to conduct needs/root cause/gap analyses then designs and delivers appropriate learning and custom designed solutions * Design and generate data reporting, information, and documentation in the learning management system. * Engage in self‐directed work, create, and maintain timetables for projects, manage deadlines and resources, and work with a wide degree of creativity and latitude as well as minimal supervision. * Manage training center operations for classroom set‐up and break down, material preparation, scheduling, inventory ordering, and resource allocation. * Plan and manage class schedules, enrollments, training spaces, materials, and audiovisual needs for training programs. * Advise employees on professional development opportunities, such as courses offered on the educational assistance program as well as career advancement programs, etc. * Resolves internal guest complaints within scope of authority; otherwise refers the matter to management. Notifies senior management and/or Security of all unusual events, circumstances, missing items, or alleged theft. THE IDEAL CANDIDATE: * Has an bachelor's degree * Has 1+ years of prior relevant experience in adult learning, training, facilitation THE PERKS & BENEFITS: * Healthcare, financial and time off benefits * Wellness incentive programs to help you stay healthy physically and mentally * Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. * Free meals in our employee dining room * Free parking on and off shift * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: ************************************************************************** Pay Range: The pay range for this role is: $53,300.00 - $71,100.00 Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location. This position is eligible to participate in the Company's incentive plan. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW? Apply today!

Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, store, ship, and deliver incoming and outgoing department packages and mail. Secure the receiving room and its contents, ensuring safekeeping of packages. Follow all national, state, and local hazardous material shipping guidelines and regulations. Ship all out-going mail and packages. Verify quantity and condition of packages upon receipt prior to delivery to guest. Communicate with guest regarding received packages. Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages. Communicate with proper management regarding any loss or damage with packages. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Casino Marketing Coordinator, you'll assist guests and casino executives with reservations and ensure personalized service throughout their stay. If you are an experienced customer service professional looking to enhance the guest experience in a vibrant casino environment and have 1+ years of experience in casino marketing, VIP services, or guest services, we want you to bring your expertise and upbeat attitude to our team! THE STARTING RATE: $18.00 per hour THE DAY-TO-DAY: * Answer the ACD (automatic call distribution) line in a friendly, professional, and timely manner, adhering to telephone etiquette standards. * Assist guests with booking, changing, and inquiring about reservations for hotels, restaurants, nightlife, golf, limousines, and other amenities. * Issue complementary amenities based on specific casino guidelines and evaluate casino play to understand guest needs. * Promote the property's outlets and amenities while educating guests on local attractions and entertainment options. * Ensure guest information is accurate and up-to-date, including profiles and preferences. * Settle accounts during checkout according to comp criteria and input from Casino Hosts. * Collaborate with various departments, such as casino hosts, VIP services, and special events, to enhance guest experiences. * Resolve guest requests and complaints promptly, following up to ensure satisfaction. * Maintain cleanliness and organization of assigned work areas and comply with departmental policies and procedures. THE IDEAL CANDIDATE: * High School Diploma or GED * 1+ Years of Prior Relevant Experience as a Casino Marketing Coordinator * 1+ Years of Prior experience in Casino Marketing, VIP Services or Guest Services experience is preferred * Willing and able to work a Full-Time schedule of Day and/or Swing shift, 10a-6p or 11a-7p including weekends and holidays with Mondays/Tuesdays off and must be flexible to assist with events * Proficiency with Excel is preferred THE PERKS & BENEFITS: * Healthcare, financial and time off benefits * Wellness incentive programs to help you stay healthy physically and mentally * Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. * Free meals in our employee dining room * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: ************************************************************************** Pay Rate The rate for this role is: $18.00 Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW? Apply today!

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Join us at MGM Springfield as a Casino Cage Cashier and be part of the thrilling atmosphere on our bustling gaming floor! We're looking for candidates with high-volume cash handling experience in a casino or banking environment to efficiently process transactions while providing exceptional customer service. If you're ready to contribute to the biggest show on Earth and bring excitement to our guests, apply today and become a key player in our dynamic team! STARTING PAY: $18.75 per hour THE DAY-TO-DAY: * Perform frontline entry level transactions, chip bank transactions, poker transactions, cage credit transactions and employee bank/window transactions * Perform functions in a marker/IOU bank as well as High Limit cage; may also service patron Kiosk/TRU units and employee Recycler/JetSafe units * Cash all types of checks for patrons within the specified guidelines; redeem chips/tokens, TITO (ticket in/ticket out) and Race and Sports tickets for patrons * Conduct both Marker and Front Money transactions on patron accounts * Redeem all acceptable types of foreign currencies * Secure and document all recordable transactions made with company assets * Complete electronic multiple transaction logs accurately, complete transaction logs manually, when necessary * Assist patrons with general information upon request * Issue or surrender safety deposit boxes THE IDEAL CANDIDATE: * Must be able to pass a basic math test. * Has 1+ years of prior relevant experience in high-volume cash handling experience * Has high school diploma or GED THE PERKS & BENEFITS: * Healthcare, financial and time off benefits * Wellness incentive programs to help you stay healthy physically and mentally * Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. * Free meals in our employee dining room * Free parking on and off shift * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: ************************************************************************** Pay Rate The rate for this role is: $18.75 The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $2,300. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW? Apply today!

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Join our dynamic team as a Tech Utility, where you'll play a vital role in creating memorable guest experiences by setting up various elements such as chairs, bleachers, carpeting, portable flooring, hockey dashers, and ice-making setups. Your attention to detail and ability to follow directives will contribute to the smooth operation of our events, ensuring everything is in place for an outstanding atmosphere. If you're eager to be part of a collaborative environment and have a passion for event support, we'd love to have you on board! STARTING PAY: $16.00 per hour THE DAY-TO-DAY: * Set chairs, bleachers, carpeting, portable flooring, hockey dashers, ice making, etc. as directed * Store equipment in pre-designated areas * Perform minor maintenance on equipment used for setting and striking events * Maintain the highest standards to ensure the quality and cleanliness in the arena, convention spaces, public areas, offices, and other areas * Keeps assigned areas clean of debris and removes trash, including emptying and cleaning ashtrays/urns and trashcans * Keep all equipment properly maintained, clean, and free of marks THE IDEAL CANDIDATE: * Prior work experience related to setting up and taking down room set-ups within banquets, event halls or meeting services areas. * Takes pride in their work. * Looks forward to working with a team to provide positive experiences. * Can handle multiple tasks at one time. PERKS & BENEFITS: * Free meals in our employee dining room. * Free parking on and off shift. * Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. VIEW JOB DESCRIPTION ************************************************************************** Pay Rate The rate for this role is: $16.00 Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW? Apply today!

Greet and escort Residence owners, vendors and guests. Open doors and assist Residence owners/guests/visitors entering and leaving property. Assist Residence owners/guests/visitors in and out of vehicles, including assisting with transporting groceries, luggage, and/or packages to and from cars, units and other areas. Supply Residence owners/guests/visitors with directions if requested. Assist in maintaining a clear drive on Residences entrance. Assist in directing all moving and delivery personnel to loading dock. Assist valet parking in movement of Residence owners and Guest vehicles. Communicate Residence owners' issues with vehicles to Valet Lead and assist in resolving. Monitor and maintain the cleanliness of the lobby, sidewalks, entrances, and related work areas. Polish luggage carts and maintain cleanliness of carts. Maintain clear passage into the building and car drop off area. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Table Games Dealer role involves the exciting responsibility of dealing table games professionally while delivering excellent guest service, creating an engaging and enjoyable gaming environment that ensures patrons have a memorable and positive experience. THE STARTING RATE: $6.75 per hour plus tips THE DAY-TO-DAY: * Deal one or more Game Types proficiently, including Blackjack, Baccarat, Roulette, Craps, Specialty Games (Poker), and variations * Protect, control, and verify the accuracy of fills, credits, openers/closers, and marker transactions; accurately exchange cash or markers for chips; collect losing bets, pays winning bets, and collect commission based on game dealt * Communicate verbally with supervisors or Table Games Managers of unnatural or irregular play and disputes on the game * Notify supervisor immediately of all mistakes or claims and makes resolution only at the direction of the supervisor * Promote and maintain the highest level of service to all guests while staying alert to their needs and respond effectively to guest inquiries; resolve guest complaints within scope of authority; otherwise refer the matter to management THE IDEAL CANDIDATE: * Has high school diploma, GED or equivalent * Has 6+ months of prior relevant experience in dealing multiple table games experience working in a similar resort setting THE PERKS & BENEFITS: * Healthcare, financial and time off benefits * Wellness incentive programs to help you stay healthy physically and mentally * Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. * Free meals in our employee dining room * Free parking on and off shift * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: ************************************************************************** Pay Rate The rate for this role is: $6.75 The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $32,800. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW? Apply today!

Entry level management position that assists in supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Managing Housekeeping Operations and Budgets * Assists in all lost and found procedures. * Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. * Inventories stock to ensure adequate supplies. * Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. * Works effectively with the Engineering department on guest room maintenance needs. * Understands and complies with loss prevention policies and procedures. * Ensures all employees have proper supplies, equipment and uniforms. * Assists in supervising an effective inspection program for all guestrooms and public space. * Assists in managing linen inventory and guest supplies and assists in the ordering of supplies as necessary. * Assist in supervising Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. * Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service * Handles guest problems and complaints seeking assistance from supervisor as necessary. * Assists in the review of comment cards and guest satisfaction results with employees. * Sets a positive example for guest relations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Join the exciting culinary team at MGM Springfield as a Garde Manger Cook, where you'll be instrumental in mass food preparation, managing inventory, and beautifully plating dishes for our buffets and banquets, all while working alongside our esteemed Chef. Your skills will help create unforgettable culinary experiences for our guests! STARTING RATE: $21.30 per hour THE DAY-TO-DAY: * Maintain solid knowledge of food products and skillfully apply culinary techniques * Identify and safely use kitchen equipment * Restock kitchen supplies and food items required for service * Properly label and date products to ensure safekeeping and sanitation * Maintain solid menu knowledge and attention to detail with plate presentation * Assist kitchen leadership and staff in execution of service * Maintain solid knowledge, understanding and preparation of base sauces, stocks and soups * Work as a team, assist all guests needs and inquiries THE IDEAL CANDIDATE: * Will be working in a cold kitchen * Preferred knowledgeable of restaurant operations, such as opening/closing procedures, food cost awareness, and ordering food products * Preferred knowledge of food and beverage products, including preparation methods/times, major ingredients, quality standards, taste, appearance, texture, serving temperature, garnish, and method presentation PERKS & BENEFITS: * Free meals in our employee dining room. * Free parking on and off shift. * Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. VIEW JOB DESCRIPTION: ************************************************************************** Pay Rate The rate for this role is: $21.30 Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW? Apply today!

Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR * 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations * Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms. * Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures. * Supports and supervises an effective monthly self inspection program. * Operates all department equipment as necessary and reports malfunction. * Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. * Encourages and builds mutual trust, respect, and cooperation among team members. * Understands employee positions well enough to perform duties in employees' absence. * Develops specific goals and plans to prioritize, organize, and accomplish work. * Monitors and maintains the productivity level of employees. * Verifies that all team members/supervisors understand the brand specific philosophy. * Maintains the operating budget, and verifies that standards and legal obligations are followed. * Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. * Celebrates and fosters decisions that result in successes as well as failures. * Communicates areas that need attention to staff and follows up to verify understanding. * Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. * Establishes and maintains open, collaborative relationships with employees. * Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service. * Follows property specific second effort and recovery plan. * Stays readily available/ approachable for all team members. * Demonstrates knowledge of the brand specific service culture. Providing Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Serves as a role model to demonstrate appropriate behaviors. * Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. * Takes proactive approaches when dealing with guest concerns. * Sets a positive example for guest relations. * Stays readily available/ approachable for all guests. * Reviews comment cards and guest satisfaction result with employees. * Responds in a timely manner to customer service department request. Additional Responsibilities * Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Analyzes information and evaluates results to choose the best solution and solve problems. * Performs hourly job function if necessary. * Extends professionalism and courtesy to team members at all times. * Comprehends budgets, operating statements and payroll progress report. * Performs other duties, as assigned, to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: At the Mass Mutual Center, we are looking for an experienced HVAC Technician whose thrives on taking mechanical, electrical and plumbing systems to optimal performance! With 2+ years of hands-on experience in commercial HVAC and related building systems, you will ensure compliance with all applicable regulations and uphold the integrity of our operations. If you're skilled in maintaining and repairing HVAC systems and have a strong commitment to safety and service, we want you to join our team! THE STARTING RATE: $34.57 per hour THE DAY-TO-DAY: * Perform predictive maintenance and reactive repairs on mechanical, electrical, plumbing systems, and HVAC equipment, including chillers, boilers, and refrigeration systems. * Maintain accurate records of labor time, parts used, and completed work. * Clean, inspect, and calibrate HVAC and refrigeration systems as needed. * Operate maintenance equipment such as forklifts, scissor lifts, and boom lifts. * Maintain cleanliness and organization in work areas and HVAC storage. * Manage refrigerant logs per EPA regulations and keep a quarterly inventory of equipment and supplies. * Assist the Director of Arena Operations with capital projects as needed. * Read and understand blueprints and schematics for equipment maintenance and repair. * Adhere to safety and operational standards as set by company policies and OSHA regulations. THE IDEAL CANDIDATE: * High School Diploma, GED or equivalent * 2+ Years of prior experience in General Maintenance and repair of commercial HVAC or related building systems in a similar environment * Valid MA Refrigeration' License-Required * Valid EPA Universal Certification Required * Valid driver's license * Valid Mechanical or EPA HVAC&R A-B license - Required THE PERKS & BENEFITS: * Free meals in our employee dining room. * Free parking on and off shift * Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. VIEW JOB DESCRIPTION: **************************************************************************** Pay Rate The rate for this role is: $34.57 Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW? Apply today!

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: At the TAP Sportsbar Bartender, you'll be responsible for knowing our full menu, including liquor brands, beers, and non-alcoholic options, while keeping the bar clean and inviting. Your welcoming smile and attentive service will help create unforgettable experiences for our guests. By connecting with them and anticipating their needs, you'll help craft memorable WOW moments they'll take with them long after their visit. THE STARTING RATE: $8.75 per hour, plus tips THE DAY-TO-DAY: * Prepare and serve beverages following standardized recipes, provide food service as needed, and ensure accurate cash handling and reporting. * Maintain a clean, sanitary, and well-organized bar by cleaning equipment, tools, and ensuring all items are in good working condition. * Stay knowledgeable about all menu items, liquor brands, beers, and non-alcoholic selections to provide informed recommendations and exceptional guest service. * Support team operations by mentoring Apprentice Bartenders and Bar Porters, maintaining bar inventory levels, and resolving guest concerns. THE IDEAL CANDIDATE: * Must be 21 years of age or older. * This is On Call role. Must be willing to work to accommodate business needs for nights, weekends, and holidays. Hours of Operation: M-W, 4:00pm - 11:00pm; Th & Sun 11:00am - 11:00pm; F-Sa, 11:00am - 12:00am * Two (2) years of Bartending experience in a bar or similar environment is preferred THE PERKS & BENEFITS: * Free meals in our employee dining room. * Company issued uniform and cleaning. * Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. VIEW JOB DESCRIPTION: ************************************************************************** Pay Rate The rate for this role is: $8.75 The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $15,700. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW? Apply today!