Technical Manager jobs at Michael Baker - 7484 jobs

A leading tech company is seeking a Creative Technology Director to guide innovation in marketing through emerging technologies. This role involves leading a multidisciplinary team, fostering a culture of experimentation, and defining the long-term technology vision. Ideal candidates should have over 15 years in creative tech or R&D, strong leadership skills, and a solid understanding of strategic planning and technology adoption. Competitive salary and comprehensive benefits package offered for this position in San Francisco, CA. #J-18808-Ljbffr

Responsibilities MaxLinear is a leading provider of radio frequency (RF), analog, digital, and mixed‑signal integrated circuits (ICs) and software solutions for access, connectivity, wired and wireless infrastructure, and industrial applications. MaxLinear's technologies empower next‑generation products across a variety of markets, including broadband access, connectivity, infrastructure, and industrial systems. Our Key Product Offerings are: Keystone: The first low‑power 5‑nm 100G PAM4 DSP SoC, optimized for active electrical and optical cables Sierra: A single‑chip solution for 5G Open RAN radio units Wi‑Fi 7 Solutions: The world's first Wi‑Fi CERTIFIED 7 tri‑band single‑chip solutions and access points Panther: An ultra‑low latency Data Processing Unit (DPU) storage accelerator for enterprise and hyperscale data centers, delivering up to 3.2 Tbps throughput MaxLinear is seeking a Technical Director in Analog, Mixed‑Signal, and RF IC Design to join our team. In this role, you will focus on the following: Provide hands‑on technical leadership, driving key strategic decisions, roadmaps, and architectural developments for mixed‑signal designs across global teams Collaborate with IC designers and system engineers to develop high‑performance analog and mixed‑signal circuits for next‑generation products Recruit, mentor, and develop top engineering talent, fostering a high‑performance culture Drive collaboration with support teams (CAD, technology, and digital) to enhance productivity across the organization Qualifications Extensive technical expertise in data converters, with hands‑on IC tape‑out and productization experience Strong ability to translate high‑level specifications into block‑level design requirements Exceptional written and verbal communication skills Proven experience providing customer‑facing support throughout product development and release‑to‑production phases BS in Electrical Engineering or related +13 years of experience, or MS +11 years of experience, or Ph.D. +8 years of experience Compensation and Benefits MaxLinear has a Total Compensation philosophy which includes base salary and annual discretionary bonus eligibility and many positions also include stock‑based compensation. MaxLinear expects to offer a starting base salary within the range for Southern California of: $143,600 to $222,985 Annually MaxLinear expects to offer a starting base salary within the range for San Francisco Bay Area of: $159,200 to $247,135 Annually We offer competitive benefits designed to support employee health, welfare, and retirement and some highlights are: health care benefits, 401k savings plan, Employee Stock Purchase Plan (ESPP), and paid time off. The actual starting base salary will be determined by the match to certain role‑related criteria such as educational degree(s) or equivalent, relevant work experience, skillset needed for the role, and geographic location; this is not an all‑inclusive list as some roles may require unique skills or experience. Qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, sex, religion, national origin, sexual orientation, gender identity, disability, or protected veteran status. Company Overview MaxLinear is a global, NASDAQ‑traded company (MXL) where the entrepreneurial spirit is alive and well. We are a fabless system‑on‑chip product company, striving to improve the world's communication networks for everyone through our highly integrated radio‑frequency (RF), analog, digital, and mixed‑signal semiconductor solutions for access and connectivity, wired and wireless infrastructure, and industrial and multi‑market applications. We hire the best people in the industry and engage them in some of the most exciting opportunities that connect the world we live in today. Our growth has come from innovative, bold approaches to solving some of the world's most challenging communication technology problems in the most efficient and effective manner. MaxLinear began by developing the world's first high‑performance TV tuner chip using standard CMOS process technology. Others said we couldn't achieve the extremely high‑performance requirements using CMOS, but we proved them wrong and achieved enduring global market leadership with our designs. Since then, we've developed a full line of products that drive 4G and 5G infrastructure; enable data center, metro and long‑haul optical interconnects; bring 10Gbit to the home; power the IoT revolution; and enable robust and reliable communication in harsh industrial environments. Over the years, we've expanded through organic growth and through several acquisitions that have perfectly complemented our existing portfolio and enabled us to deliver complete end‑to‑end solutions in our target markets. One such example was the acquisition of Intel's Home Gateway Platform Division that added Wi‑Fi, Ethernet, and Broadband Gateway Processor SoC technology to our connected home portfolio creating a complete and scalable platform of connectivity and access solutions to fully address our customers' needs. Our headquarters are in Carlsbad, near San Diego, California. We also have major design centers in Irvine and San Jose, California; Valencia, Spain; Bangalore, India; Munich, Germany; Israel; and Singapore. We have approximately 1,200 employees, a substantial majority of whom have engineering degrees and include masters and Ph.D. graduates from many of the premiere universities around the world. Our employees thrive on innovation, outstanding execution, outside‑the‑box thinking, nimbleness, and collaboration. Together, we form a high‑energy business team that is focused on building the best and most innovative products on the market. #J-18808-Ljbffr

A semiconductor company is seeking a Technical Director in Analog, Mixed-Signal, and RF IC Design to provide hands-on technical leadership and drive key strategic decisions. The ideal candidate will lead high-performance analog design teams, mentor engineering talent, and enhance productivity across the organization. A strong background in data converters and customer-facing product support is essential. The company offers a competitive salary range of $143,600 to $222,985 annually based on experience. #J-18808-Ljbffr

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Aeronautics Systems has an opening for a Manager Manufacturing Systems Engineering 3 This leadership role is located in Palmdale, CA but can be located in San Diego, CA or El Segundo, CA with travel expectations. The Manager Manufacturing Systems Engineering 3 will have the responsibility of providing organizational and technical leadership and direction across the Autonomous Collaborative Platform (ACP) portfolio. This position involves leading production approaches for intelligent manufacturing, flexible facilities, and low‑cost high‑rate manufacturing, which will include the following responsibilities: Key Responsibilities Drive the evolution of production facilities with integrated digital thread, artificial intelligence, automation, and flexible configurations. Lead evaluation and implementation of enabling production technologies, including but not limited to composites fabrication, assembly, automation, inspection, direct part manufacturing, LO technologies, as well as digital capabilities. Work with consultants, strategic partners, universities and technical consortiums to evaluate developing technologies/approaches for manufacturing air vehicles affordably and in high quantity. Provide guidance regarding design concepts, TRL/MRL maturity, and specification requirements to best utilize resources and develop affordable manufacturing solutions. Collaborate with all ACP teams to influence product definition and assembly strategy implementing Design for Manufacturing, or “designing what we build.” Includes pushing for additive manufacturing, unitized composites, other emerging lower cost processes. Solve technical challenges with creative solutions in fast‑paced, resource‑limited manufacturing environments. Develop and refine manufacturing strategies for low‑cost high‑rate production for air vehicles, with a critical focus on safety, efficiency, cost, and quality at scale. Understand and integrate novel tooling, fabrication, and assembly solutions for production. Champion modular, flexible tooling and lean, highly repeatable or adaptable production processes. Design production layouts/production factory to support flexible cell‑based or continuous flow manufacturing. Collaborate with other emerging programs to evaluate multiple ACP product line potentially mixed with other product lines. Create detailed ramp‑up plans including labor, equipment, facilities, and supplier readiness. Develop full understanding of capital investment requirements and timing. Develop manufacturing processes and digital strategies that provide detailed intuitive work instructions to mechanics in their work environment, reducing needs for training and ability to rapidly respond to production surge requirements. Develop hiring, staffing and training plan associated with the new techniques and integrate within operations functions and locations. Establish and lead a strategic vision for scalable, cost‑effective production aligned with business goals for rapid implementation. Develop comprehensive production solutions encompassing business development, digital thread, and data. Evaluate alternatives, create and execute roadmaps, and conduct gap analyses. Champion deployment and adoption of low‑cost high‑rate manufacturing across global production, engineering, and operations teams. Monitor industry trends, competitor advancements, and global manufacturing capabilities to build and maintain technological and cost advantage. We offer flexible work arrangements, 9/80 work schedule with every other Friday off, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. We are looking for self‑motivated, proactive, and goal‑oriented people to help us grow our services and become even better at what we do. Our leaders at Northrop Grumman live our values daily and encourage our teams to do the same. We do the right thing: Upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team. We do what we promise: Holding yourself and others accountable to meet predictable and balanced results. We commit to shared success: Operating as OneNG and removing barriers for our teams. We pioneer: Setting a vision that shapes the future and inspires others. Basic Qualifications Must have a Bachelor's Degree (STEM) AND 8 years of related professional/military experience in aviation, systems engineering, aerospace or manufacturing/production OR a Master's Degree (STEM) AND 6 years of related professional/military experience in aviation, systems engineering, aerospace or manufacturing/production. Minimum 6 years of experience leading the performance of tasks on schedule, at cost and achieving all requirements as either a project lead, integrated program team lead or manufacturing manager. Minimum 6 years of demonstrated success leading teams and/or organizations to achieve goals. Must have an active DoD Secret security clearance (US Citizenship required) as well as the ability to obtain and maintain Program Special Access. Ability to travel 20‑35% of the time. Preferred Qualifications Experience working with Integrated Product Teams (IPTs), cross‑functional stakeholders, and various customers such as Air Force and Navy. Prior experience operating in a dynamic environment of early development, low‑rate initial production and transition to high delivery rates. Prior experience working in low‑cost high‑rate manufacturing environments, whether automotive or aerospace, is highly desired. Proposal experience, and experience in other early phases of program lifecycle. Strong background in technology research portfolio management and demonstrated advancement of TRL / MRL and familiarity with DoD MRL Deskbook and Manufacturing Readiness Assessment (MRA) process. Excellent risk identification and mitigation skillsets in the development of aerospace technologies. Experience in “Design for Manufacturing” methodologies. Experience developing flexible factories and driving rapid technology implementation. Experience developing and deploying artificial intelligence tools for production environments. Experience developing and deploying digital thread/twin, or other data integration and prescriptive tools. Experience developing and deploying automation. Experience with composites unitization, bonded composite assemblies and determinant assembly techniques. Primary Level Salary Range $187,000.00 - $280,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, company paid holidays and paid time off (PTO) for vacation and/or personal business. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. #J-18808-Ljbffr

A global creative goods marketplace is seeking a Senior Product Design Manager to lead the design systems team. This full-time position involves establishing design quality standards while managing and mentoring a team of product designers. Candidates should have extensive experience in product design and a strong track record in team leadership. The role supports remote work but requires some office attendance for local candidates. Benefits include competitive salary and equity package. #J-18808-Ljbffr

A leading aerospace company located in California is seeking a Manager of Manufacturing Systems Engineering. This role involves leading production approaches and developing strategies for high-rate manufacturing. Ideal candidates will have significant experience in aerospace, systems engineering, and a strong leadership background. The position offers a competitive salary ranging from $187,000 to $280,600 annually. #J-18808-Ljbffr

RedSeal, a pioneer in proactive exposure management and winner of the SC Award for Best CTEM Solution, helps organizations see, understand, and secure their hybrid digital environments across IT (on‑prem, cloud, and remote workers), OT, and IoT. Trusted by hundreds of Fortune 1000 companies and more than 75 U.S. government agencies, including all five branches of the U.S. military, RedSeal strengthens resilience, streamlines operations, and reduces business risk. Learn more at **************** Reporting to the SVP of Marketing, the Senior Technical Product Marketing Manager is a strategic storyteller responsible for bringing RedSeal's products to life through compelling messaging and content. This role plays a critical part in shaping promotion strategies, articulating value and differentiation, and enabling the sales team to effectively communicate outcomes to our target audiences. This leader will serve as the primary liaison between product management, marketing, and sales. They are responsible for deeply understanding the market, target audience, and product, and for translating RedSeal's value proposition and technical capabilities to help technical buyers and decision‑makers recognize the need for RedSeal. The ideal candidate brings extensive cybersecurity experience and will lead impactful go‑to‑market strategies that drive measurable company growth and high customer retention. Responsibilities Scale our product marketing function (and core processes) with a focus on driving pipeline, solution value, and customer value realization. Be the specialist on our existing customers and potential buyers and influencers, shaping personas, key use cases and industry specific scenarios. Establish the positioning of RedSeal solutions, including developing and maintaining our key differentiators, value propositions, and messaging. Cultivate a solid understanding of our shifting competitor landscape by developing and sharing market insights on key competitors. win/loss analysis, battle, Work with product and sales teams to coordinate and lead the development and implementation of end‑to‑end launch plans for new features, products, and technology integrations. Drive the strategic GTM direction for enterprise market growth, including developing core use cases, buyer messaging, and sales plays. Enable our sales teams with customer value oriented materials such as pitch decks, objection handling, RFP templates, website copy, long form content, blogs, collateral, stats and facts, and demo videos. Manage and ensure the success of customer engagement initiatives, including advocacy, references, and community. Stay ahead of exposure management trends and emerging threats, ensuring messaging and content remain timely and impactful. Influence product roadmap by incorporating insights from analysts, market research, competitive developments, customer feedback, and hands‑on exploration of the platform. Set clear goals and product marketing Key Performance Indicators with support from the team. Requirements and preferred experience 10+ years of experience in cybersecurity. 5+ years in product marketing, preferably in smaller organizations. Understanding of Networking and Network Technologies, malware and threat actors, process‑based security controls, vulnerability management, and exposure management. Knowledge of a various security frameworks including Zero Trust, Continuous Threat Exposure Management (CTEM) and compliance frameworks including STIG, CIS, PCI DSS, NERC CIP, and CMMC. Fluency in recent news, cybersecurity trends, and regulatory changes and able to translate that knowledge into concrete strategic actions. Strong imagination, instincts and judgment in transforming complex topics and information into captivating, relevant marketing content. Strong organizational and project management skills to effectively lead multiple partners and projects with tight deadlines. Success in developing strong internal and external relationships. Proven ability to thrive in a fast‑paced environment and continuously adapt to new challenges and dynamic priorities. Excellent written and verbal communication skills. Excellent technical skills - MS Office (specifically advanced Excel and PowerPoint), and sales and marketing tools (Salesforce.com, HubSpot). Location This role is remote in the US. EQUAL OPPORTUNITY EMPLOYMENT RedSeal is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce. #J-18808-Ljbffr

A technology firm in Boston is seeking a Site Reliability Engineer II to enhance the reliability of its cloud-native platforms. The ideal candidate will have over 3 years of experience in platform engineering and a solid grasp of Kubernetes and cloud services like Azure and AWS. Responsibilities include building tools that support engineering teams and improving system performance. This position follows a hybrid work model and emphasizes collaboration to foster innovation. #J-18808-Ljbffr

A leading cybersecurity company in San Francisco is seeking a Technical Account Manager to enhance customer satisfaction and ensure effective use of products. The role requires strong leadership, crisis management skills, and a technical foundation in Linux, messaging, and cloud services. Candidates must have excellent communication abilities and a passion for delivering top-quality service. This position offers competitive compensation and promotes a flexible work environment. #J-18808-Ljbffr

* Lead the technical delivery of Intapp solutions built upon Intapp's market-leading products (such as Intapp Open, Intapp Time, Intapp Walls)* Acting as the technical design authority of Intapp Solutions during implementation* Works in partnership with the Principal Consultant to lead on functional design of Intapp Solution* Act as the trusted advisor and subject matter expert to the customer for all technical aspects of software delivery.* Provide analysis of client needs and implementation recommendations including:* Leading technical requirements gathering sessions* Conducting data management and data mapping workshops as related to the proposed solution* Creating Architectural Diagram of the Intapp Solution to the scope of the Project* Managing triaging of design/configuration issues in JIRA* Managing and providing guidance on the Solution* Managing technical integrations* Providing technical administration training to clients* Plan Sprints & input JIRA items to be action by Solution Engineer* Guiding and advising the Solution Engineers on details of the solution design, alongside the Principal Consultant* Guide clients to utilize industry leading practices* Lead or assist in the review of requirements and business processes to design new business processes to deliver the solution* Support other Intapp operations such as Support, Customer Success, Product, and more.* Create and maintain centralized implementation and training support collateral for use throughout implementation teams.* Work closely with project team members such as the Engagement Manager, the Principal Consultant and other Solution Engineers to deliver the solution* Work closely with the product team to improve the product* Work with the professional services team to improve process* Work with sales to provide assistance in delivering new solutions to new clients**What we're looking for:** * Substantial experience in a technical implementation leadership role within the Professional Services in a SaaS organization* Strong communicator, personable and collaborative who can work with both technical and non-technical stakeholders* Organized, disciplined, but flexible independent professional with strong ability to task-switch and manage multiple competing projects* Team player with the ability to coordinate work with all team members* Emotionally intelligent, engaging listener and thoughtful communicator possessing exceptional written and verbal skills* Demonstrate maturity and acumen navigating business and professional environments* Comfortable working independently* Objective and goal-oriented professional who is used to achieving targets* Demonstrated experience in leading business process reviews, design reviews and change management with clients* Bachelor's degree in a technical field, or strong related equivalent experience* Web services (SOAP & REST); SQL* Boomi platform integration services* An understanding of development methodologies* Excellent hands-on skills with office productivity tools (Microsoft Word, Excel, PowerPoint, and Visio)* Proven ability to learn and a strong desire to learn* Strong analytical and troubleshooting skills* Exceptional interpersonal skills and ability to explain software to non-technical users**Preferred Qualifications:** * Experience with Intapp Products* Experience in the Legal, Financial, or Professional services sector, in particular experience with industry-standard software systems* Experience with systems integrations, business process integrations, and automation, and master data management* Experience with writing and maintaining Boomi integrations* Experience with Integration design* Familiarity with new business intake and conflicts solutions, time entry and capture solutions and/or ethical wall and information barrier solutions* Software development knowledge with a strong understanding of logic, patterns and algorithms* Other enterprise software systems (ERP, PMS, Financial, CRM, HR, etc.)* Cloud and SAAS experience* Issue tracking system (e.g. JIRA)**Expand Your Skills:** Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.**Support What Matters Most:** Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about. Intapp builds AI software to power the world's top investment, legal, and consulting firms. Our clients face unique challenges: they must track and manage complex client relationships, navigate strict regulatory requirements, and manage sensitive deal information. We develop software specifically for these needs, helping firms find and win business, onboard clients safely and manage risk, deliver exceptional work, and capture full value. Today, more than 2,700 firms worldwide rely on Intapp, including 95 of the Am Law 100, 16 of the top 20 accounting firms, and more than 1,700 private capital, investment banking, and real assets firms. Intapp has helped firms achieve measurable impact - from 25% more pitch opportunities to 55% faster client onboarding - turning intelligence into competitive advantage. Founded in 2000 and headquartered in Palo Alto, California, Intapp completed a successful IPO on June 30, 2021 (NASDAQ: INTA). Alongside a global ecosystem of partners, Intapp accelerates innovation and integration, ensuring our clients are always at the forefront of transformation. #J-18808-Ljbffr

About Us: We are the leader in human‑centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best‑in‑class outcomes, Visionary in future‑focused problem‑solving, Exceptional in execution and impact. Sales Engineering Manager at Proofpoint People Protection Group (PPG) As a Sales Engineering Manager at PPG, specializing in Adaptive Email Products (Security, Misdirected and Exfiltration), you will play a substantial role in building and sustaining customer relationships while driving the adoption of these solutions. You will work closely with specialist leaders, direct reports and extended teams to support the acquisition of new revenue from existing and prospective customers, focusing on the technical alignment of our product and how we address our customers' threats. This manager acts as a technical evangelist, field enabler, and cross‑functional bridge between product, sales, marketing, and customer success - operating globally across multiple time zones and cultures. The role will be impactful, visible, and rewarding. Responsibilities Global Team Leadership & Talent Development Lead and mentor a distributed team of advanced technology Sales Engineers across multiple regions. Drive consistency in technical excellence and field support across all markets. Hire, onboard, and retain top SE talent aligned to emerging technologies. Promote a culture of inclusion, continuous learning, and operational rigor. Conduct regular 1:1s, team meetings, performance reviews, and coaching sessions. Overlay Sales Support & Execution Support regional sales teams with advanced pre‑sale expertise, POCs, demos, and architectural reviews. Act as an escalation point for complex or strategic deals requiring deep technical validation. Collaborate with account teams to map solution value to customer pain points, especially in highly regulated or security‑conscious industries. Advanced Technology Evangelism Serve as the internal and external SME on the latest Adaptive Email innovations. Lead customer‑facing webinars, technical sessions, and briefings to articulate the value of Adaptive Email solutions. Collaborate with marketing to refine messaging, competitive positioning, and go‑to‑market strategies. Strategic Influence & Cross‑functional Collaboration Work closely with Product Management and R&D to provide field feedback and influence the roadmap. Partner with Enablement teams to scale training content, certifications, and lab environments. Act as a liaison between customer success, support, and services to ensure post‑sale success of complex deployments. Technical Standardization & Best Practices Define and enforce global SE standards for solution design, security architecture, and demo environments. Establish repeatable playbooks and reference architecture for key verticals and use cases. Track and optimize key performance indicators (KPIs) such as win rate, time to POC, and SE utilization. Executive Presence & Indirect Influence Align with regional Sales VPs and GTM leadership to influence deal strategy and territory planning. Present to customer executives and internal senior leadership on technical trends and team impact. Support executive briefings, board‑level presentations, and strategic partner engagements. We'd love to meet someone: With a strong affinity to technology and sales. An enthusiastic self‑starter with an outgoing personality, comfortable working both independently and in a team setting. 5-10 years in cybersecurity pre‑sale or technical roles, with 3-5 years in a leadership role, experienced in working with commercial teams and comfortable with quota‑driven performance management. Proven success managing global or matrixed teams in fast‑paced environments. Strong communication, storytelling, and executive influencing skills. Able to travel internationally (~20-30% if needed). Your strong customer‑facing and relationship‑building skills, coupled with your listening and questions‑based selling skills help you see the “big picture” and create amazing experiences for customers. Why Proofpoint? Competitive compensation Comprehensive benefits Learning & Development: Leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. Flexible work environment: Remote options, hybrid schedules, flexible hours, etc. Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. Proofpoint is an equal opportunity employer. We hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply: Submit your application here ********************************************** We can't wait to hear from you! #J-18808-Ljbffr

About Us: We are the leader in human‑centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best‑in‑class outcomes, Visionary in future‑focused problem‑solving, Exceptional in execution and impact. Sales Engineering Manager at Proofpoint People Protection Group (PPG) As a Sales Engineering Manager at PPG, specializing in Adaptive Email Products (Security, Misdirected and Exfiltration), you will play a substantial role in building and sustaining customer relationships while driving the adoption of these solutions. You will work closely with specialist leaders, direct reports and extended teams to support the acquisition of new revenue from existing and prospective customers, focusing on the technical alignment of our product and how we address our customers' threats. This manager acts as a technical evangelist, field enabler, and cross‑functional bridge between product, sales, marketing, and customer success - operating globally across multiple time zones and cultures. The role will be impactful, visible, and rewarding. Responsibilities Global Team Leadership & Talent Development Lead and mentor a distributed team of advanced technology Sales Engineers across multiple regions. Drive consistency in technical excellence and field support across all markets. Hire, onboard, and retain top SE talent aligned to emerging technologies. Promote a culture of inclusion, continuous learning, and operational rigor. Conduct regular 1:1s, team meetings, performance reviews, and coaching sessions. Overlay Sales Support & Execution Support regional sales teams with advanced pre‑sale expertise, POCs, demos, and architectural reviews. Act as an escalation point for complex or strategic deals requiring deep technical validation. Collaborate with account teams to map solution value to customer pain points, especially in highly regulated or security‑conscious industries. Advanced Technology Evangelism Serve as the internal and external SME on the latest Adaptive Email innovations. Lead customer‑facing webinars, technical sessions, and briefings to articulate the value of Adaptive Email solutions. Collaborate with marketing to refine messaging, competitive positioning, and go‑to‑market strategies. Strategic Influence & Cross‑functional Collaboration Work closely with Product Management and R&D to provide field feedback and influence the roadmap. Partner with Enablement teams to scale training content, certifications, and lab environments. Act as a liaison between customer success, support, and services to ensure post‑sale success of complex deployments. Technical Standardization & Best Practices Define and enforce global SE standards for solution design, security architecture, and demo environments. Establish repeatable playbooks and reference architecture for key verticals and use cases. Track and optimize key performance indicators (KPIs) such as win rate, time to POC, and SE utilization. Executive Presence & Indirect Influence Align with regional Sales VPs and GTM leadership to influence deal strategy and territory planning. Present to customer executives and internal senior leadership on technical trends and team impact. Support executive briefings, board‑level presentations, and strategic partner engagements. We'd love to meet someone: With a strong affinity to technology and sales. An enthusiastic self‑starter with an outgoing personality, comfortable working both independently and in a team setting. 5-10 years in cybersecurity pre‑sale or technical roles, with 3-5 years in a leadership role, experienced in working with commercial teams and comfortable with quota‑driven performance management. Proven success managing global or matrixed teams in fast‑paced environments. Strong communication, storytelling, and executive influencing skills. Able to travel internationally (~20-30% if needed). Your strong customer‑facing and relationship‑building skills, coupled with your listening and questions‑based selling skills help you see the “big picture” and create amazing experiences for customers. Why Proofpoint? Competitive compensation Comprehensive benefits Learning & Development: Leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. Flexible work environment: Remote options, hybrid schedules, flexible hours, etc. Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. Proofpoint is an equal opportunity employer. We hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply: Submit your application here ********************************************** We can't wait to hear from you! #J-18808-Ljbffr

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including more than 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas' enterprise data protection business, the company's solutions secure and protect data on‑premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design, and our culture. Want to join the leader in AI-powered data security? Cohesity is hiring for a Senior Field Technical Director to join our team! This is an architect-level role focused on ensuring the best design & integration of Cohesity technology for large, enterprise customers and those with demanding use cases. The mission of this role is to ensure the customer's technical requirements are: Explored & Understood: Deeply assess business and technical needs, capturing all requirements across workloads, infrastructure, and operations. Architected & Designed: Translate customer goals into scalable, resilient architectures that leverage Cohesity's capabilities to their fullest potential. Delivered & Adopted: Ensure solutions are successfully implemented, drive adoption, and position the account for long-term success and expansion. This position needs to be an expert on the core Cohesity product capabilities. Expertise in data center design and practices - as well as data protection, cyber‑security, and solutions at web scale - are essential. HOW YOU'LL SPEND YOUR TIME HERE: Serve as the strategic technical leader for assigned accounts, influencing both technical strategy and business outcomes. Present Cohesity technology (deep dive) to customer executives, technical leaders/experts and explain how it is applied in various use‑cases/scenarios. Conduct discovery workshops with the customer to identify business objectives, document use cases/requirements, and operational constraints. Develop high‑level architectural alternatives, review with customers, and deliver (written) design plans to meet the customer's needs (especially “at scale”) and include considerations of special phases of the project (e.g., migration, operational cut‑over) for Cohesity implementation teams to follow. Help plan and conduct technical demos and Proof of Concepts (POCs) with the account SE. Provide technical information for RFPs/RFIs. Provide technical review for all account team proposals. Liaison with Product Management and Engineering to represent customer/field requirements and resolve specific issues. Lead cross‑functional “tiger teams” to address strategic customer challenges and opportunities. Mentor SEs and other technical team members to raise the bar for technical excellence in your region. Act as technical point of escalation for all architectural and design decisions. Act as a leader in your territory and across the FTD squad. Drive results leading product focused cross‑functional teams. Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making. WE'D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING: Bachelor's degree or equivalent experience. 15+ years of experience in IT. Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making. Experience in these technical areas required: Storage, Backup, Virtualization, Linux CLI. Cyber‑security & Cyber Resilience. Additional experience highly desirable: Disaster Recovery/Business Continuance. Database Protection and Recovery. Distributed Systems. Public Cloud (AWS, Azure, GCP). Layer 2 Networking and Firewalls. Scripting / Automation. Visio or equivalent application. Excellent communication and project‑related skills are also required. Strong verbal communication/presentation skills. Strong written skills and the ability to create documentation. Self‑starter with excellent organization and time management skills. The ability to work cross‑functionally and run meetings to achieve a plan. The ability to manage projects and to drive to a deadline. Expected Travel: Up to 60%. Data Privacy Notice for Job Candidates: For information on personal data processing, please see our Privacy Policy. Equal Employment Opportunity Employer (EEOE) Co… is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1‑855‑9COHESITY or ******************* for assistance. In‑Office Expectations Co… employees who are within a reasonable commute (e.g., within a forty‑five (45) minute average travel time) work out of our core offices 2‑3 days a week of their choosing. #J-18808-Ljbffr

Technical Solutions Consultant (SQL and Data) Sunnyvale, CA 94105 - Hybrid (3 days on site) - Contract - 6+ months with possible extension. Pay: $54.00 - $70.00 per hour. Responsibilities Develop and maintain data models and SQL pipelines to assist in the visualization, analysis, and interpretation of business data. Help scale repeatable data solutions by identifying manual data pulls that can be automated via scheduled queries. Provide ongoing support for internal data users by maintaining and debugging complex reports, queries, and dashboards. Help troubleshoot technical data issues (e.g., data discrepancies, latency) by analyzing raw logs and query execution plans, proposing fixes. Consult with users, partners, or decision‑makers to identify data sources, required data elements, and data validation standards. Translate non‑technical business requirements (PRDs) into precise technical specifications for data schemas and views. Perform exploratory data analysis and profiling using relevant tools to ensure high data fidelity. Implement validation checks to ensure accuracy in reporting and analytics. Consult with application engineers and data scientists to understand logging, transactional storage, and data exchange formats. Support collaboration with internal stakeholders to provide technical guidance on data availability and feasibility. Help scale existing solutions by creating documentation for data dictionaries, schema definitions, and “best practice” SQL tutorials for the wider team. Qualifications Strong proficiency in SQL (complex queries, joins, subqueries, CTEs, window functions). Proficiency in Code comprehension (SQL) and debugging. Proficiency in Data pipeline (ETL) maintenance and Data Modeling. Experience with internal data warehousing tech (GoogleSQL, PLX) or BigQuery. Proficiency in System Design. Proficiency in Stakeholder Management. Proficiency in Data Exploration and Statistics. EEO Statement: Equal opportunity employment. Sheer opportunity employment is provided for all applicants regardless of race, color, religion, sex, national origin, age, disability, or any other protected status. #J-18808-Ljbffr

Atlanta, GA, Basking Ridge, NJ, Boston, MA, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, San Francisco, CA, Seattle, WA USA As a Principal Consultant specializing in IT Applications for Energy & Utility, you will lead and manage complex projects that involve analyzing, designing, and implementing separation and integration of IT applications that include ERP and non-ERP applications which can be COTS or custom. You will leverage your experience to provide IT strategic direction, drive operational excellence, and liaise with business process owners and application owners to ensure the running of business operations using the IT applications. You will work closely with clients and senior leadership to ensure the successful delivery of IT infrastructure solutions. Key Responsibilities Strategic IT Leadership Lead IT application projects, ensuring alignment with the overall business strategy and IT roadmap. Develop and present strategic roadmaps for IT applications for a workstream including transformation, focusing on standardization, efficiency, and cost savings. Collaborate with senior leadership ensuring proper program governance, and business continuity. Stay abreast of emerging technologies and trends in IT applications for a functional areas and lead their adoption where appropriate. Functional Track Management Manage front-office and back-office application solutions. Oversee the analysis, design, and implementation of scalable and resilient IT application solution, involving COTS or custom applications for at least one functional area. Lead and guide Day 1 and TSA exit planning for a functional area. Manage projects for separation and integration of applications. Lead effort and develop strategies for standardization of business processes and applications. Create solutions for business requirements including extension of functionality in existing ERP and non-ERP applications and selection of new best of breed COTS packages. Create project plans and manage them. Highlight the risks and issues and creating mitigation plans. Identify project dependencies to ensure critical path is managed closely. Manage testing cycles (SIT and UAT) for each project. Manage cutover activities for separation/ integration projects. Integration Create system landscape diagram. Create high level integration strategy. Manage integration activities across systems and guide the teams to ensure scalability and flexibility. Ensure end to end testing of integrations across systems. Data migration Lead creation of data migration strategy for master and transaction data elements Manage coordination with business teams to define data migration criteria. Provide leadership for data migration activities from data mapping to extraction, transformation, and upload. Ensure data reconciliation and signoff. Client and Stakeholder Engagement Build and maintain strong relationships with clients, understanding their needs and providing tailored IT solutions. Present project updates, findings, and recommendations to client executives in a clear and concise manner. Act as a trusted advisor, guiding stakeholders through IT transformation processes. Team Leadership and Development Lead project teams, ensuring clear communication, effective collaboration, and timely delivery of milestones. Mentor and develop team members, fostering continuous learning and professional growth. Project / Program Management Oversee project planning, budgeting, and resource allocation to ensure goals and timelines are met. Implement and monitor key performance indicators (KPIs) to track project success, including uptime, incident resolution time, and cost savings. Thought Leadership & Practice Development Collaborate with other service lines to create new joint offerings. Share insights through blogs, white papers, and other thought leadership. Develop Infosys methodologies and approaches to client delivery. Assist in developing IT application related tools and processes. Coach and lead other consultants and participate in the performance management process. Help recruit and retain top-quality consultants. Sales Support Lead IT application and business transformation pre-sales and sales activities for M&A, including proposal development and solution presentations. Develop execution plans, cost estimates, and risk assessments. Identify and develop new business opportunities. Conduct market and client research. Basic Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Minimum of 7 years in IT applications (ERP and non-ERP) management, with significant exposure in designing and implementing solutions for business requirements. Proven experience managing complex IT projects. Consulting or client-facing experience preferred. Deep understanding of one or more functional areas (finance, commercial, supply chain and logistics, supply chain planning, manufacturing, engineering, procurement, HR). ERP or major business application implementation experience would be beneficial though not required. Application selection and implementation experience Application implementation and rollout experience or M&A application separation/ integration experience is beneficial. Excellent strategic thinking and problem-solving abilities. Strong communication and presentation skills. Proven leadership and team management capabilities. Ability to build and maintain client relationships. Ability to travel up to 100%. Preferred Qualifications Strong problem-solving skills and the ability to work independently. Solid program/project management skills, including interviewing clients, process mapping, project planning, and stakeholder communication. Strong presentation skills and experience writing successful project proposals. Relevant certifications such as PMP, application specific certifications (SAP/ Oracle/ SFDC etc.) are desirable but not required. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world's top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co‑create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants: • Ability to design and implement end‑to‑end solutions at scale • A flat organization structure with direct access to our senior‑most leaders • An entrepreneurial environment full of bright, highly motivated consultants • Opportunities for motivated consultants to impact local communities • The ability to design your career and drive your professional learning and development • A truly global culture Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr

ERP Application Manager & Super User (Healthcare) We are seeking a highly skilled, hands-on ERP Application Manager & Super User with strong healthcare industry experience to support our organization through the implementation, adoption, and long-term optimization of our new ERP System (go-live: 2026). This onsite role combines application administration, end-user support, process improvement, upgrade testing, and ongoing system governance. The ideal candidate understands healthcare workflows, revenue cycles, supply chain processes, and compliance requirements, and can translate operational needs into effective ERP configurations. This individual will serve as the bridge between IT, clinical operations, finance, supply chain, and external implementation partners. Key Responsibilities 1. ERP Implementation & Optimization Serve as the internal super user and subject-matter expert for all ERP modules implemented (e.g., Financials, Supply Chain, HR, Workforce Management-depending on scope). Collaborate with consultants and internal stakeholders to configure modules, validate designs, and ensure alignment with healthcare operational workflows. Participate in mapping and improving business processes to leverage best practices. 2. System Administration & Application Management Manage day-to-day application configuration, security roles, permissions, and data maintenance. Monitor system performance and proactively identify issues or opportunities for optimization. Maintain system documentation, SOPs, training materials, and process maps. 3. End-User Support & Training Provide Tier 1 and Tier 2 support for Infor ERP users across departments. Develop and deliver training sessions for new features, upgrades, and workflow changes. Act as the primary liaison between users and IT regarding ERP-related issues. 4. Upgrade Testing & Quality Assurance Lead testing efforts for all system upgrades, patches, and feature releases. Create and execute test scripts, analyze results, and coordinate remediation with IT and vendors. Ensure system stability and business continuity during updates. 5. Data Integrity & Reporting Ensure data quality, consistency, and accuracy across all ERP modules. Assist with report creation, dashboards, and analytics in collaboration with business units. Support audit requirements, compliance, and documentation needs. 6. Cross-Functional Collaboration Work closely with clinical, financial, HR, operations, and supply chain leaders to ensure the ERP supports organizational needs. Drive continuous improvement initiatives related to system usage and business processes. Coordinate change management activities to maximize adoption and minimize workflow disruptions. Qualifications Required 3-5+ years of healthcare industry experience (hospital, clinic network, healthcare system, or long-term care). Experience with ERP systems-Infor preferred, but Oracle, SAP, Workday, or Epic/EMR systems with ERP components also accepted. Strong understanding of healthcare workflows such as finance, supply chain, revenue cycle, HR, and operational processes. Hands-on experience with configuration, system support, or managing application workflows. Experience developing and executing testing for upgrades, releases, or system enhancements. Strong problem-solving, analytical, and communication skills. Ability to train non-technical users and write clear process documentation. Preferred Direct experience with Infor CloudSuite Healthcare or Infor Financials & Supply Management (FSM). Experience supporting large-scale ERP implementations. Knowledge of HIPAA, data security, and healthcare compliance requirements. Project management or super user role in a previous implementation. Key Attributes for Success Detail-oriented, organized, and comfortable managing multiple priorities. Calm and effective under pressure, especially during go-live and upgrade cycles. Strong sense of ownership, accountability, and follow-through. Highly collaborative with the ability to work cross-functionally in a healthcare environment. Adaptable to change and passionate about process improvement.

A technology company in San Francisco is seeking a Technical Account Manager to drive customer success and provide advanced technical consultation. The ideal candidate will have at least 2.5 years of experience in technical account management and should be proficient in software development concepts, including API integrations. This role requires strong communication skills and the ability to manage complex customer relationships. Pendo offers a dynamic work environment, competitive salary, and opportunities for growth. #J-18808-Ljbffr

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. For more information, visit ******************* or follow us on LinkedIn. The Scaled Customer Experience team powers that mission by designing programs, intelligence systems, and self-service experiences that reach thousands of customers and measurably improve adoption, retention, and value realization. This role sits at the center of that engine. This is a hybrid role based out of our San Francisco or New York City office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. About the Role: The Senior Adoption Programs Manager owns Ironclad's adoption strategy across lifecycle insights, scoring programs, automated journeys, Release Readiness, and cross-functional governance. You will turn product usage telemetry and customer behavior signals into scalable motions that accelerate adoption, surface risk earlier, and improve Customer Outcomes' ability to prioritize effectively. This is a highly cross‑functional role requiring strong analytical skill, operational rigor, and the ability to influence Product, BI, PMM, Sales, CSM Leadership, CAE, and Customer Enablement. It is ideal for someone who can architect systems, simplify complexity, and translate insights into action at scale. What You'll Do: Drive Adoption Intelligence & KPI Visibility Define and refine Ironclad's adoption KPI framework across core, advanced, and AI feature sets. Partner with BI and Product to ensure reliable access to all required telemetry for GA features, new launches, and AI workflows. Build monthly and quarterly insights packages that highlight adoption trends, friction points, and recommended strategies across segments. Produce quarterly Adoption Health reports and contribute to companywide scorecard visibility. Own and operate the Adoption Council, a quarterly forum aligning Product, PMM, CAE, and CO leadership on key insights, Tier 1 feature focus areas, and adoption strategies. Summarize product feedback as part of our Product Business Review process, translating adoption data into actionable insights for our product team that can inform roadmap decisions. Own Automated Customer Journeys & Scaled Playbooks Design and optimize automated adoption journeys and risk‑based playbooks across the entire post‑sale lifecycle. Rewrite playbooks as part of the FY27 top‑to‑bottom journey redesign, ensuring earlier risk detection, streamlined guidance, and modernized content. Write customer‑facing copy that is clear, directive, and aligned with key JTBD at each stage. Conduct quarterly effectiveness assessments and implement improvements tied to product releases and scoring updates. Ensure playbooks integrate with CSM workflows and escalate appropriately when human intervention is needed. Lead Adoption Scoring Programs (Adoption Health, Renewal Outcome, Implementation Score) Own quarterly refresh cycles for Adoption Health Score and Renewal Outcome Score; partner with BI/CS Ops on testing, validation, and rollout. Support introduction and pilot of an Implementation Score to improve visibility into early customer health. Ensure scores surface clear, actionable prioritization for CSMs/CAEs and tie directly to renewal risk signals and opportunity identification. Lead CO Release Readiness for High‑Impact Features Serve as the Scaled CX owner for Release Readiness across ~6 major product releases annually. Partner with Product, BI, PMM, and Enablement to define telemetry requirements, evaluate 30/60/90 day adoption performance, and surface customer friction. Launch automated adoption playbooks aligned to each release and ensure new features are incorporated into scoring, journeys, and playbooks. Identify and coordinate customer communications or in‑product changes needed to support adoption. Measure the Impact of Scaled CX Programs Build and own a repeatable framework for measuring adoption lift attributable to training, certification, Accelerators, self‑service content, and in‑product guidance. Translate findings into prioritized roadmap recommendations for the Scaled CX organization. Support Adoption Strategy for Emerging Products Partner with Product, Sales, and early customers to define MVP adoption motions for incubation products (e.g., Jurist). Ensure emerging product teams have the data, insights, and playbooks needed for successful customer onboarding and expansion. Partner on Self‑Service & In‑Product Enablement Initiatives Collaborate with Documentation, Learning Experience, and Product to identify where AI‑powered help, walkthroughs, or in‑product guidance can reduce customer effort and accelerate adoption. Support telemetry and insights needed to measure and optimize these experiences. What We're Looking For: Must‑Haves: 5-7+ years of experience in Customer Success, Scaled Programs, Customer Insights, Product Operations, or similar roles in SaaS. Strong analytical instincts and comfort synthesizing product telemetry, customer behavior data, and KPI frameworks. Proven ability to design, launch, and optimize lifecycle programs at scale. Exceptional communication and storytelling skills - able to influence across Product, GTM, and Customer Outcomes. Experience writing customer‑facing content (playbooks, emails, guides) with clarity and action‑orientation. Ability to lead complex cross‑functional initiatives with consistency, structure, and accountability. Nice‑to‑Haves: Experience with customer health scoring models, predictive analytics, or ML‑powered insights. Familiarity with contracting workflows, CLM, or enterprise SaaS adoption patterns. Prior exposure to Gainsight, Catalyst, Pendo, or similar lifecycle automation tools. Background in community, education, or scaled learning programs. Base Salary Range: $130,000 - $150,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy‑up plan options available Market‑leading leave policies, including gender‑neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre‑tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee‑specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr

A technology management company based in San Francisco is seeking a Technical Consultant to deliver customer solutions and enhance satisfaction. Ideal candidates will have 1-3 years of implementation consulting experience and strong communication skills. The role involves creating deliverables, managing multiple projects, and articulating product value. A competitive salary range of $105-135k is offered, along with opportunities for career growth in a fast-growing venture-backed business. #J-18808-Ljbffr