Customer Service Representative - State Farm Agent Team Member
Customer service representative job at Michael Farms
Job DescriptionROLE DESCRIPTION: As a Customer Service Rep with Michael Bridges -State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Relations Representative - State Farm Agent Team Member
Rochester Hills, MI jobs
Responsive recruiter Replies within 24 hours Benefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT THE AGENCY:
I've worked for State Farm for over 28 years and been an agent for 17 years. I have 3 full time and 1 part time team members. Work from home day per week available once licensed and trained.
I have a Bachelors degree and Masters degree from Western Michigan University and am actively involved in several organizations that volunteer in the community to tutor and mentor middle school and high school students, support domestic violence victims, serve the homeless population and raise money for scholarships.
Our agency prides itself in fostering a team environment that is centered around providing an excellent customer experience. Our culture is to have fun while winning!
ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Ivy Fields-Releford - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Strong communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Bilingual Spanish preferred
Compensation: $40,000.00 - $80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Rochester Hills, MI and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyCustomer Service
Washington, NC jobs
ob Title: Customer Service Representative
Hours: Full-time, Monday to Friday, 9 AM - 5 PM (Flexible shifts available)
Responsibilities:
Assist customers with inquiries via phone, email, and live chat.
Provide product/service information and resolve issues in a timely, professional manner.
Handle returns, exchanges, and warranty claims according to company policies.
Process orders, track shipments, and update customer records.
Escalate unresolved issues to the appropriate department or supervisor.
Maintain knowledge of company products, services, and promotions.
Qualifications:
High school diploma or equivalent (higher education a plus).
1-2 years of customer service experience preferred.
Strong communication and problem-solving skills.
Ability to remain patient and calm under pressure.
Proficiency in Microsoft Office and CRM software (training provided).
Perks:
Competitive hourly rate/salary with potential for performance-based bonuses.
Health, dental, and vision insurance options.
Paid time off (PTO) and holidays.
Career development opportunities and training programs.
Friendly, supportive team environment.
Required qualifications:
Legally authorized to work in the United States
20 years or older
Licensed Insurance Customer Service
Surprise, AZ jobs
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
What we provide
Base salary (depending on experience)
Paid vacation
401k with 3 % employer match
Valuable experience
Growth potential/Opportunity for advancement within my office
Schedule: 40/hour workweek; 8:30 - 5:00 p.m. Monday - Friday (45 min. lunch). No late nights or weekends.
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Sr. Call Center Rep - Escalations Experience - $30/hour (Open)
Albany, NY jobs
If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!
If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!
Two and a half weeks of training in Albany, NY is required for this position. Broadview will provide your hotel and rental car for this training. Summary of Role:
The Member Advocate is responsible for resolving complex member issues and escalations with professionalism, accuracy, and empathy within a call center environment. This role supports financial transactions, investigates fraud, manages fee refunds, and ensures compliance with internal policies and regulations. The Member Advocate plays a critical role in advocating for members and delivering an exceptional experience during sensitive or complicated interactions.
Essential Job Functions/Responsibilities:
Resolve escalated or complex member issues, ensuring first-contact resolution and a positive member experience within a call center environment.
Adherence to call center protocols, data protection policies and performance metrics such as call handling time, quality assurance and customer satisfaction scoring.
Log all member inquiries within dedicated case management program, capturing key information, follow up requirements and learning/enhancement opportunities.
Handle sensitive member complaints and disputes with professionalism, empathy, and care.
Process financial transactions, open/close accounts, and manage debit/ATM cards and disputes.
Review and process loan and credit card applications, providing clear and accurate information.
Investigate potential fraud and wire requests, escalating suspicious activity as needed.
Decision fee refunds within defined authority, balancing member satisfaction and policy.
Ensure regulatory and policy compliance across all interactions and processes.
Serve as liaison between front-line staff and internal departments to resolve member concerns.
Identify recurring member pain points and recommend process improvements to leadership.
Participate in job-related training, special projects, and department meetings as needed.
Minimum Job Qualifications:
Associates degree or equivalent OR one to two years related experience and/or training. (Equivalent combinations of education and experience will also be considered).
Minimum of 2 years' contact center experience
Lending certification a plus.
Flexible to work a structured schedule that includes evening and weekend hours
Commitment to delivering exceptional customer service and driving continuous improvement
Starting Compensation: $30.00/hr., plus a competitive benefits package
Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.
We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class.
Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at **********************************
Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.
We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class.
Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at **********************************
Auto-ApplyMedical Insurance Call Center Representative [Full Time]
Clearwater, FL jobs
_________________________________________________________________________________________________
Medical Insurance Call Center Representative | Member and Provider Services Representative
Clearwater, FL
_________________________________________________________________________________________________
VERY competitive pay/compensation package
Monthly metric bases bonuses!
NO selling, NO weekends
Monday - Friday, Day Shift
Paid Training, Health, Dental, Vision, and Life Insurance as well as Paid Time Off and Paid Holidays!
This is a fun, challenging, and motivating work environment with a career path and opportunities for growth!
Benefits: Join us and enjoy a robust benefits package designed to support your well-being!
(Some plans vary by state.)
Full Time employees can enjoy:
• Health Coverage: Two flexible medical plans.
• Dental & Vision: Comprehensive coverage by Sun Life. Vision is company paid.
• Health Savings Account (HSA): Pre-tax contributions.
• Flexible Spending Accounts (FSA): Medical and Dependent Care options.
• Life & Disability Insurance: Company-paid, with optional additional coverage.
• Generous Paid Time Off (PTO), plus additional paid holidays.
• Employee Assistance Program (EAP): Wellness support
• 401k Retirement Plan: Participate and receive a company match after meeting eligibility requirements.
• Frequent and ongoing employee appreciation and celebration throughout the company
Summary:
Premier Administrative Solutions (PAS) is a Third-Party Administrator (TPA) that provides a wide range of administrative services to insurance companies, sharing organizations, insurance marketing organizations, and employers. One such service is Member and Provider Services, where inbound and outbound calls and correspondence from members or covered individuals and their providers are managed.
This service is provided subject to service level agreements which mandate a high level of service, including telephone service, accuracy, call resolution and satisfaction. The Member and Provider Service Representative (MPSR) is critical to PAS' success, effectively and efficiently handling calls and correspondence.
To best serve its clients and their members, PAS' Member and Provider Service Department is organized into Teams, each serving a specific client and/or product they offer. Each Team is managed by a Supervisor, responsible for delivering service excellence and provided the tools to do so. The number of MPSRs assigned to a team will vary based on the size of the client and the volume of calls and correspondence related to the client.
Responsibilities
Essential Duties and Responsibilities:
Participating as a valued MPS Team member, including active participation in Team meetings where questions, issues are strategies for improving the Team's service results are discussed.
Promoting a culture within the Team of exceptional service to members and their providers, as well as transparency in discussion of issues and concerns with the Team Supervisor and Department management.
Meeting Department standards for productivity, including number of calls handled per day and week, percentage of time spent in the queue or on calls and Team phone service levels (i.e., percentage of call answered by a live operator in 45 seconds, average speed to answer, longest hold time and abandon rate).
Maintaining a pleasant and helpful demeanor on the telephone with members and providers, ensuring that their questions are answered, and they indicate that their needs have been met.
Ensuring that caller issues and interests are accurately identified, and accurate, understandable responses are provided. A minimum of 3 calls per week for MPS Representative will be audited by the Enterprise Risk Management (ERM) with accuracy a critical measure.
Adhering to Company standards to documentation of all calls. This includes the caller, reason for the call and sufficient information for other Team members to efficiently determine the information provided.
Adhering to Team standards for escalation via transfer of calls to a more senior Representative or Supervisor.
For any calls or correspondence where additional research is necessary, clearly explaining to the caller the steps that will be taken and expected timeframes, then clearly documenting the issue to the Supervisor or another Department. In each such “open call”, maintaining responsibility for communicating status and resolution to the original caller unless the Team Supervisor determines otherwise.
Ensuring that Company policies and procedures related to HIPAA Privacy and Data and System Security are maintained at all times.
Essential Duties and Responsibilities Continued:
When assigned the responsibility by the Team Supervisor, responsibility for ensuring that any messages left for the Team or scheduled outbound calls occur within 1 working day of the message being left or the request for an outbound call.
When assigned the responsibility by the Team Supervisor, responsibility for ensuring that any correspondence received by the Team, including mail and electronic mail is answered within 1 working day. Any e-mail issue noted as urgent should be responded to within 4 hours.
Adhering to Company policies and procedures on attendance, including requests for planned time off, reporting of sickness, start time and break times.
As a Team member, continually support the Team's efforts to provide exceptional service by identifying ideas for improvement in documentation and/or approach. These ideas should be shared with the Team Supervisor.
Primary Performance Expectations:
Performance review for each MPS Representative is ongoing, with formalized reviews quarterly. The results of the quarterly reviews will determine increases in responsibility, compensation, and incentive compensation. Performance expectations or goals are as follows:
Team Telephone Service Levels
Service Level: Minimum of 80% of calls reach a live Member and Provider Service Representative within 30 seconds.
Average Speed to Answer: The average speed to be answered for all calls with be less than 30 seconds.
Abandon Rate: For all calls reaching the Team's phone queues, less than 5% will result in the caller hanging up prior to reaching a Representative.
Individual Production Level
Handle a minimum of 275 MPS transactions per week. A transaction is defined as an inbound call, outbound call where the intended target for the call is reached, or a written response to inbound mail or e-mail.
Quality Level
A minimum of 10 calls per week will be audited and the overall Team score must average a minimum of 95% of higher.
Qualifications
Experience and/or Education:
High school graduate or equivalent.
Knowledge of medical terminology, billing, claims and the health insurance industry is strongly preferred but not required.
A minimum of at least one year working in an inbound Customer Service Center focused on health insurance or provider billing.
Strong organizational, interpersonal and motivational skills.
Excellent listening, written and verbal communication skills.
Ability to perform multiple tasks at one time, including listening, navigation of information via the computer and documentation of discussions.
Environmental Factors/Physical Demands:
Work is performed in an office environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to bending, reaching, kneeling, stooping, and lifting up to thirty (30) pounds.
HIPAA and Data Privacy Obligations:
This role has direct access to Protected Health Information (PHI). The following rules are non-negotiable:
Absolute confidentiality: Employees must not disclose PHI to unauthorized individuals under any circumstances.
Secure environment: A private, locked workspace must be maintained to prevent exposure of PHI to family members, visitors, or others.
Company-approved technology only: All work must be performed on secure, company-issued devices using encrypted connections (VPN required).
Other Responsibilities:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Adheres to the policies and procedures of Company
Maintains strict confidentiality of client, company and personnel information
Demonstrates a strong commitment to the mission and values of the organization
Adheres to company attendance standards
Performs other duties as assigned
At-Will Employment (Florida):
Please note that employment in Florida is at-will, and either you or Premier Administrative Solutions (“PAS”) may terminate the employment relationship at any time, with or without cause or notice. Nothing in this letter creates a contract for continued employment.
Drug Free Work Place
Premier Family of Companies and its affiliates is committed to providing a safe, healthy, and productive work environment for all employees. To achieve this, PAS maintains a smoke-free and drug-free workplace. Candidates who receive a conditional offer must complete a pre-employment drug screen. Random and post-incident testing may also be required.
_________________________________________________________________________________________________
Medical Insurance Call Center Representative | Member and Provider Services Representative
Clearwater, FL
_________________________________________________________________________________________________
PA123
Auto-ApplyCustomer Service Representative
Decatur, AL jobs
GreenPoint Ag is a farmer-owned, American-owned company. We're committed to farmers' success, because that's the only way we succeed. It's a responsibility we don't take lightly, and we look for employees who share this same commitment.
As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states.
If you share a passion for rural America and the farmers who are so vital to its health, then we'd like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today's most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team.
Our Opportunity
We are looking for someone to fill a role for our location facility at Decatur, AL. The position is regular full-time. The job role is primarily Customer Service Representative. Our culture fosters a connected work environment, employee engagement, and career development.
Resume is required for this position
Summary/Objective
Serves as the customer liaison to bridge customers with account managers, supply, and logistics. Responsible for the successful execution and management through the entire life cycle of contracts and orders. Works directly with account managers and ensures the highest level of support for GreenPoint Ag's customers and vendors.
Essential Functions
* Builds strong customer relationships through providing excellent service
* Performs contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.)
* Addresses customer requests via phone or email (internal & external customers)
* Performs customer invoicing
* Collaborates with teammates
* Performs inventory management within ERP system
* Works closely with sales, supply, logistics and other GreenPoint Ag teams
* Ensures consistent adherence to approved credit policy
* Assists Warehouse Manager with merchandising, inventory management and housekeeping
* Deliver products when necessary
* Assist with loading/unloading products
Supervisor
* This job has no supervisory responsibilities.
Required Qualifications
* One year certificate from college or technical school; or 2+ years of experience and/or training in operations, customer support, or a related role; or equivalent combination of education and experience
* Experience with agriculture preferred
* Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy
Knowledge, Skills & Abilities
* Excellent interpersonal skills necessary for customer relations
* Strong written and verbal communication skills
* Dedication to building strong relationships with external and internal customers
* Creative problem-solving abilities
* Courageous decision-making abilities
* Aptitude to effectively prioritize and execute tasks to full completion
* Ability to meet challenging deadlines while still producing high-quality work
* Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
* Must be innovative and self-motivated; needs to have a passion for the business and a willingness to learn
* Ability to work varied hours/days, including nights, weekends, and holidays as needed
* Ability to communicate with associates and customers
* Ability to read, count, and write to accurately complete all documentation
Work Environment
While performing the duties of this job, the employee regularly works in an office setting, but may occasionally visit agricultural/warehouse sites that include exposure to extreme temperatures, dust, moisture, noise, and industrial hazards that require the use of PPE.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. No heavy lifting is expected. Exertion of up to 10 lbs. of force may occasionally be required. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. While performing the duties of this job, the employee is frequently required to walk and talk or hear. Specific vision abilities required by this job include distance vision and ability to adjust focus. Vision requirements relate to ability reading/using computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel
Approximately 3%
Other Duties
Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. GreenPoint Ag reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.
EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.
Customer Service Representative - State Farm Agent Team Member
Rochester Hills, MI jobs
Responsive recruiter Replies within 24 hours Benefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT THE AGENCY:
I've worked for State Farm for over 28 years and been an agent for 17 years. I have 3 full time and 1 part time team members. Work from home day per week available once licensed and trained.
I have a Bachelors degree and Masters degree from Western Michigan University and am actively involved in several organizations that volunteer in the community to tutor and mentor middle school and high school students, support domestic violence victims, serve the homeless population and raise money for scholarships.
Our agency prides itself in fostering a team environment that is centered around providing an excellent customer experience. Our culture is to have fun while winning!
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Ivy Fields-Releford - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Rochester Hills, MI and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Florida jobs
Responsive recruiter Benefits:
Bonus based on performance
Competitive salary
Health insurance
Paid time off
Training & development
G. Quarterman - State Farm Insurance Agency, located in Lakewood Ranch / Sarasota, Florida, is seeking an outgoing, career-oriented professional to join our team. As an agency Customer Service Representative, you will build and develop customer relationships within the community to promote State Farm products including auto, home, life, disability, and business insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Organizational skills
Detail oriented
Proactive in problem solving
Ability to multi-task
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training program. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $50,000.00 - $60,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 55 years of combined insurance experience in our office.
Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Million Dollar Round Table, National Quality Award, and Silver Scroll
Additional languages spoken: Spanish
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyCustomer Service Representative
Inverness, FL jobs
Currently seeking to hire a full time licensed Personal Lines Agent for Inverness. Must have a Property and Casualty 440 license in order to apply. You would be responsible for writing new business, servicing current customers, and multi-lining existing customers.
This job entails having good organizational, communication, problem solving, and time management skills.
You will need to have the ability to multi-task with attention to detail in a fast paced environment while maintaining accuracy.
Must be a team player.
Compensation is based on experience.
Retirement plan is offered.
Auto-ApplyFinancial Services Representative - State Farm Agent Team Member
Palmetto, FL jobs
Responsive recruiter Benefits:
Company Team Events
401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
The G. Quarterman State Farm Agency is seeking a qualified and energetic professional for the role of Financial Services Representative. As a customer-oriented expert, you will market Life/Health/Annuity Insurance along with Investments Products to benefit the public and their families to protect their ability to create wealth.
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for the George Quarterman - State Farm Agency may be the career for you! Our office markets both insurance and financial service products. We have been highly successful for over 30-years with recognition statewide and nationally. The right professional will be able to duplicate this performance, should they desire to have an opportunity to own their personal agency at some point in the future.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn new computer functions
Ability to work in a team environment
NW Mutual, New York Life, Farm Bureau, State Farm, AAA, etc. or Independent Agency Experience preferred
215 & 220 Licensing required, Series 6 preferred if possible
Bi-lingual: Spanish Preferred but optional
Our team mission is to serve our community and customer base to the fullest so that each can strive toward success and happiness. What's most important to me and my team is that we're here to help people! With over 34 years in this industry, I have built a business from nothing into an opportunity that has provided life changing events for my family. This is what I want to share with our employees who seek a better future as well.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Flexible work from home options available.
Compensation: $60,000.00 - $80,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 55 years of combined insurance experience in our office.
Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Million Dollar Round Table, National Quality Award, and Silver Scroll
Additional languages spoken: Spanish
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyCustomer Service Representative
Montgomery, AL jobs
Description About GreenPoint Ag GreenPoint Ag is a farmer-owned, American-owned company. We're committed to farmers' success, because that's the only way we succeed. It's a responsibility we don't take lightly, and we look for employees who share this same commitment.
As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states.
If you share a passion for rural America and the farmers who are so vital to its health, then we'd like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today's most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team. Our Opportunity We are looking for someone to fill a role for our location facility at Montgomery, AL. The position is regular full-time. The job role is primarily Customer Service Representative. Our culture fosters a connected work environment, employee engagement, and career development. Resume is required for this position Summary/Objective Serves as the customer liaison to bridge customers with account managers, supply, and logistics. Responsible for the successful execution and management through the entire life cycle of contracts and orders. Works directly with account managers and ensures the highest level of support for GreenPoint Ag's customers and vendors.Essential Functions
Builds strong customer relationships through providing excellent service
Performs contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.)
Addresses customer requests via phone or email (internal & external customers)
Performs customer invoicing
Collaborates with teammates
Performs inventory management within ERP system
Works closely with sales, supply, logistics and other GreenPoint Ag teams
Ensures consistent adherence to approved credit policy
Assists Warehouse Manager with merchandising, inventory management and housekeeping
Deliver products when necessary
Assist with loading/unloading products
Supervisor
This job has no supervisory responsibilities.
Required Qualifications
One year certificate from college or technical school; or 2+ years of experience and/or training in operations, customer support, or a related role; or equivalent combination of education and experience
Experience with agriculture preferred
Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy
Knowledge, Skills & Abilities
Excellent interpersonal skills necessary for customer relations
Strong written and verbal communication skills
Dedication to building strong relationships with external and internal customers
Creative problem-solving abilities
Courageous decision-making abilities
Aptitude to effectively prioritize and execute tasks to full completion
Ability to meet challenging deadlines while still producing high-quality work
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
Must be innovative and self-motivated; needs to have a passion for the business and a willingness to learn
Ability to work varied hours/days, including nights, weekends, and holidays as needed
Ability to communicate with associates and customers
Ability to read, count, and write to accurately complete all documentation
Work Environment While performing the duties of this job, the employee regularly works in an office setting, but may occasionally visit agricultural/warehouse sites that include exposure to extreme temperatures, dust, moisture, noise, and industrial hazards that require the use of PPE. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. No heavy lifting is expected. Exertion of up to 10 lbs. of force may occasionally be required. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. While performing the duties of this job, the employee is frequently required to walk and talk or hear. Specific vision abilities required by this job include distance vision and ability to adjust focus. Vision requirements relate to ability reading/using computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Approximately 3% Other Duties Please note this is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Other job-related duties may be assigned without need to change this job description. GreenPoint Ag reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law. BenefitsMedicalDentalVisionLife and AD&DDisability 401K Paid Vacation TimePaid Sick TimePaid Personal Choice Days (2) Paid Community Volunteer TimeEmployee Assistanceand more…. Communication with You We are mindful that the job placement market has recently been infiltrated by individuals attempting to commit fraudulent acts. Unauthorized persons have been known to place advertisements for fake positions in the name of innocent and unwitting employers by mixing them in among legitimate job postings on authorized sites and by posting them on sites not used by the genuine employer. These imposter advertisements sometimes contain contact information for interested applicants that are different from an employer's career website or company email address. Such imposter job advertisements typically include promises of high-paying jobs with the requirement that job seekers first send sensitive personal information or money to pay for things such as visa applications or processing fees. Please be advised that GreenPoint Ag will never ask a potential job seeker for any sort of advance payment as part of the recruitment or hiring process. You should look carefully at any email address that you are instructed to use to submit a job application. All email correspondence from GreenPoint Ag ends in “@greenpointag.com.” If you have questions about any of our open positions, please visit our careers website at *************************************
Auto-ApplyCSR/PROCUREMENT REPRESENTATIVE
Pompano Beach, FL jobs
Job Description
About Company:
Southern Specialties was founded in 1990 by Robert Colescott, President and CEO of the company. Our mission, then, was to provide the finest restaurants and hotels in the nation with the best service and highest quality specialty produce.
Today, we are proud to continue that mission while including the leading retailers and club stores in North America. Our Southern Selects line of value-added specialty produce, and our extensive private label programs provide consumers with delicious, nutritious, safe and convenient produce for the entire family.
The foundation of Southern Specialties resides in the quality of the people and businesses that make up our culture and enterprise. As a company, it's rewarding to have traveled so far and have such great visions for the future. We look forward to continuing our enduring partnerships, and providing the freshest and most delicious, quality assured fruits and vegetables to our valued customers for years to come.
We are committed to exceptional service, quality, and value...
Every Customer
Every Time
Guaranteed
About the Role:
The CSR/Procurement Representative plays a critical role in the Procurement department. The position will be responsible for managing customer relationships while handling procurement administrative duties. This role ensures exceptional customer service and efficient purchasing operations by coordinating with customers and growers, processing orders, and resolving inquiries and statuses of orders.
Qualifications:
Bachelor's degree in agriculture, or a related field.
Minimum of 3-5 years of experience in logistics, customer service, inventory management. Procurement experience, a plus.
Must have strong communication skills.
Must have strong customer service experience.
Must be able to perform basic computer tasks including MS office.
Must be able to work both independently and in collaborative settings.
Must be able to identify gaps in process and communicate potential solutions.
Bilingual English/Spanish preferred.
Ability to handle and pick up tasks quickly.
Take initiative and have strong daily mulit-tasking and prioritizing skills.
Must have good judgment, detailed oriented and a resourceful nature are key.
Must be motivated, goal-orientated self-starter and team player.
Responsibilities:
Acts as liaison between Sales, Accounting, Warehouse and Procurement Departments.
Support logistics concerns by adjusting and providing needed information to optimize route planning and pricing.
Routinely advise updates on container arrivals and familiarize self with port process to accurately advise time of arrival.
Communicate with growers concerning adjustments on orders, confirming receiving packing lists, establishing pack types, and finding additional needed information for Sales team.
Assist Key Account and Procurement Managers with sales and grower accounts to ensure excellent service.
Client Specialist
New York, NY jobs
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience *
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time *
Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations *
Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar *
Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule *
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
Client Specialist
Austin, TX jobs
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience *
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time *
Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations *
Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar *
Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule *
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
Customer Service Representative
Clearwater, FL jobs
Benefits:
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
What You'll Do: In this outdoor role, you will assist our frequent, premiere customers at our airport operations. This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience.
Perks You'll Get: · Bi-weekly hourly wage plus commission / incentive (· On the job training · Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
What We're Looking For: · High School Diploma (or equivalent) · Valid Driver's License · Basic computer skills (typing, data entry) · Engaging personality, effective verbal communication skills · Willingness to work outdoors · Flexibility to work all shifts · Must be able to sit, stand and type for prolonged periods and drive a variety of vehicles · Must be 18 years of age and legally authorized to work in the United States Compensation: $15.00 per hour
Auto-ApplyGuest Service Representative
Charlotte, NC jobs
Benefits/Perks
Flexible Scheduling- mostly pm shift
Career Advancement Opportunities
Competitive Compensation
Job SummaryWe are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.
The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you!
Responsibilities:
Greet every guest with a smile
Must Have FOSSE experience and Marriott experience
Assist guests with the registration process
Answer phone calls and take messages accurately
Anticipate the needs of guests and build rapport
Respond to guest concerns and resolve them appropriately, escalating to management when necessary
Maintain accurate records of registration and payment information
Ensure compliance with health and quality standards
Qualifications:
High School Diploma/GED required
Familiarity with hospitality industry standards
Knowledge of front desk operations and procedures
Proficient in English; knowledge of other languages is a plus
Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
Ability to demonstrate genuine care for customers and employees
Ability to work in a fast-paced environment
Bi-lingual is a plus
Compensation: $17.00 - $18.00 per hour
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Customer service representative job at Michael Farms
Job DescriptionBenefits:
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Michael Nelson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Inside Sales Representative (Weather SaaS)
Houston, TX jobs
For decades, DTN has been the silent force behind some of the world's most critical industries-helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insights-enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption. We don't follow trends-we set the standard for precision, trust, and operational impact.
DTN is at an exciting inflection point. Building off a foundation of financial strength, profitability, and industry trust, we're accelerating growth and expanding our global footprint. Our purpose-built solutions-powered by AI and honed by decades of vertical expertise-are helping some of the world's most significant enterprises thrive amid operational constraints and uncover new opportunities in a fast-changing world.
Job Description:
DTN is seeking a results-driven Inside Sales Representative to join our dynamic sales team. This remote role focuses on engaging and growing small-to-medium sized accounts, delivering value through DTN's suite of industry-leading products and services. The ideal candidate thrives in a fast-paced environment and is passionate about owning the full sales cycle.
Key Responsibilities:
Account Ownership & Relationship Management
Own the full sales cycle for a defined book of accounts across targeted verticals
Build relationships with customers to uncover needs, address objections, and close deals
Maintain a deep understanding of client needs, challenges, and business objectives
Develop a deep understanding of DTN's solutions and effectively articulate value propositions to decision-makers
Ensure customer satisfaction by delivering top-notch service and innovative solutions
Execute remote selling techniques via phone, email, video, etc.
Maintain accurate and timely records in Salesforce or similar CRM
Collaborate with Marketing, Customer Success, and Product teams to ensure smooth handoffs and ongoing account growth
Meet or exceed monthly/quarterly sales targets and KPIs
Sales Growth, Cross-Selling & Upselling
Identify cross-selling and upselling opportunities to expand account value of existing customers
Conduct regular business reviews with clients to uncover unmet needs
Negotiate contract renewals within a set threshold, ensuring continued success and profitability
Identify potential referrals and expansion within existing accounts
Qualifications & Skills
2+ years of B2B inside sales experience, ideally with SMB or high-volume accounts
Proven track record of quota attainment in a fast-paced, remote sales environment
Strong verbal and written communication skills; comfortable selling via video and phone
Proficiency in CRM tools (Salesforce) and sales engagement platforms (e.g., Outreach, SalesLoft)
Highly organized and self-motivated with a growth mindset and the ability to work independently
Passion for technology and consultative selling
Experience in DTN's core industries (agriculture, energy, weather tech, logistics) is a plus
Experience in software and/or SaaS sales preferred
Strong understanding of event safety sector, preferred
Proven ability to drive revenue growth through cross-selling and upselling
Self-motivated, with a strategic mindset and proactive approach to account management
Why Join DTN
Competitive Salary
Unlimited PTO
Collaborative and dynamic work environment.
Flexible working hours
Remote work model
Competitive Medical, Dental and Vision Insurance Plans
6% 401K matching
Unlimited access to 13k+ courses via learning platform to support employee career advancement
Employee Assistance Program (EAP)
The targeted hiring base pay range for this position is between $44,000 and $57,000. DTN is a pay-for-performance organization, which means there is the opportunity to advance your compensation with performance over time. The actual base pay offered for this position will be dependent upon many factors, including but not limited to: prior work experience, training/education, transferable skills, business needs, internal equity, and applicable laws. The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market-competitive variable pay and benefits.
#LI-Hybrid
#LI-RM1
About DTN:
DTN is a global data and technology company helping operational leaders in energy, agriculture, and weather-driven industries make faster, smarter decisions. Our Operational Decisioning Platform turns complex data into decision-grade insights-empowering customers to expand their margins, accelerate growth, and outpace risk. With more than 1,200 employees globally, DTN serves the companies that feed, fuel, and protect the world.
At DTN, we value clarity, trust, and action. We're a team of problem-solvers, outcome-drivers, and industry nerds who believe that precision matters - and that mission is at the core of what we do.
Trust Built: We earn it. We keep it. We protect it. Our neutrality, precision, and integrity are non-negotiable.
Confidence-Driven: We help customers move with clarity and conviction. We bring the data and operational knowledge leaders need to act.
Built for Industry: We speak operations because we come from operations. Our expertise is forged in fuel terminals, fields, flight paths, and forecasts.
Future-Forward: We see what's coming- and we're ready. We help customers lead through change with smarter decisioning.
Recruitment Fraud Notice:
DTN is aware of incidents where external parties have impersonated our organization, issuing fraudulent communications and/or job offers. Please be advised that all legitimate communication from DTN will come from an official @dtn.com email address or through our Paradox AI automated scheduling platform (Talent IQ). Any offers are extended directly by our Talent Acquisition team following a formal interview process.
If you receive a suspicious message or offer claiming to be from DTN, please do not engage. Contact our Talent Acquisition team at *************** to verify the legitimacy of any communication. Report any fraudulent messaging as phishing or spam.
DTN is an Equal Opportunity Employer. We welcome and encourage applicants of all backgrounds, including minorities, women, veterans, and individuals with disabilities.
Auto-ApplyFinancial Services & Insurance Representative
Grand Saline, TX jobs
Job DescriptionSalary: $18 - $35 / hour (includes base plus commissions)
Engage with existing customers in our office, virtually, and on the phone with empathy to understand their needs and provide tailored solutions that protect their assets, achieve their financial goals, and realize their dreams. Your ability to educate confidently will be key as you build lasting relationships, and drive needs-based sales success. Will provide the best of customer care processing transactions and recognizing customer's needs. Manages multiple priorities along with existing written processes and procedures.
You'll need:
Strong communication skills, persuasive, confident, an active listener
High energy, competitive, motivated by results
Coachable, voluntarily accountable
Basic computer proficiency
Ability to think critically, analyze risk, and problem-solve
Detail oriented, and professional with a passion for helping others
Team player who can excel individually
Prior experience in sales, or related field
Determination to achieve KPIs set by management
A hunger to win, empathy to connect, work ethic to grow.
Benefits include:
Opportunities for development and growth
A supportive team culture that values collaboration
Competitive base pay plus commissions
BCBS Medical/Dental/Vision
401K with Company Match
10 Paid Holidays
10 Days of Paid Time Off
Family Life Insurance, Short Term Disability Benefits
Business Casual Dress Code