Michael Hohl Automotive Group job in Carson City, NV
Job Description
About the Role:
The Service Advisor plays a pivotal role in ensuring exceptional customer service within the dealership service environment. This position serves as the primary point of contact between customers and the service department, facilitating clear communication and understanding of vehicle maintenance and repair needs. The Service Advisor is responsible for accurately assessing customer concerns, coordinating with technicians, and providing timely updates to customers throughout the service process. By managing service appointments, explaining repair options, and ensuring customer satisfaction, the Service Advisor contributes directly to the company's reputation and customer retention. Ultimately, this role drives operational efficiency and supports the overall success of the service department by balancing customer expectations with technical service delivery.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in a customer service role, preferably within the automotive trade industry.
Basic understanding of vehicle maintenance and repair terminology.
Strong communication and interpersonal skills.
Proficiency with computer systems and service management software.
Preferred Qualifications:
Certification or training related to automotive service advising or automotive technology.
Experience working in a motor vehicle dealership or service center.
Familiarity with customer relationship management (CRM) tools.
Ability to read and interpret vehicle service manuals and repair orders.
Multilingual abilities to support a diverse customer base.
Responsibilities:
Greet customers promptly and professionally, listening carefully to their vehicle service needs and concerns.
Schedule and manage service appointments, ensuring optimal workflow and technician availability.
Communicate vehicle issues and repair options clearly to customers, providing accurate estimates and timelines.
Coordinate with service technicians to diagnose problems and prioritize repairs based on customer needs and vehicle safety.
Maintain detailed records of customer interactions, service orders, and vehicle history to ensure transparency and follow-up.
Provide ongoing updates to customers regarding the status of their vehicle service and address any questions or concerns.
Promote additional services or maintenance recommendations that enhance vehicle performance and customer satisfaction.
Ensure compliance with company policies, safety standards, and regulatory requirements throughout the service process.
Skills:
The Service Advisor utilizes strong communication skills daily to effectively listen to customer concerns and explain complex technical information in an accessible manner. Organizational skills are essential for managing multiple service appointments and coordinating between customers and technicians to ensure timely service delivery. Problem-solving abilities help in assessing vehicle issues and recommending appropriate solutions that balance customer needs and operational constraints. Proficiency with service management software and CRM tools enables accurate record-keeping and efficient workflow management. Additionally, interpersonal skills foster positive customer relationships, encouraging repeat business and enhancing overall customer satisfaction.
$73k-108k yearly est. 27d ago
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Detailer - Michael Hohl Chevrolet/GMC/Cadillac
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
About the Role:
As a Detailer at Michael Hohl Chevrolet/GMC/Cadillac, you will play a crucial role in ensuring that our vehicles are presented in pristine condition, both inside and out. Your attention to detail will directly impact customer satisfaction and the overall reputation of our dealership. You will be responsible for performing thorough cleaning, polishing, and detailing of vehicles, ensuring they meet our high standards of quality. This position requires a commitment to excellence and a passion for automotive aesthetics. Ultimately, your work will contribute to creating a welcoming and impressive environment for our customers, enhancing their buying experience.
Minimum Qualifications:
High school diploma or equivalent.
Valid driver's license with a clean driving record.
Previous experience in automotive detailing or a related field.
Preferred Qualifications:
Certification in automotive detailing or related training.
Experience with various detailing products and techniques.
Knowledge of automotive maintenance and repair.
Responsibilities:
Perform thorough cleaning and detailing of vehicles, including washing, waxing, and polishing exteriors.
Clean and sanitize the interiors of vehicles, including vacuuming, shampooing carpets, and conditioning leather.
Inspect vehicles for any damages or issues that need to be addressed before delivery to customers.
Maintain cleanliness and organization of the detailing area and equipment.
Collaborate with service and sales teams to ensure timely completion of detailing tasks.
Skills:
Attention to detail is paramount in this role, as it ensures that every vehicle meets the dealership's high standards before it reaches the customer. Time management skills will be essential, allowing you to efficiently complete detailing tasks while adhering to deadlines. Strong communication skills will facilitate collaboration with team members and ensure that customer requests are met. A good understanding of cleaning products and techniques will enhance the quality of your work, leading to better customer satisfaction. Finally, a passion for automobiles will drive your commitment to maintaining the aesthetic appeal of our vehicles.
$27k-31k yearly est. 2d ago
Honda Sales Professional
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
About the Role:
As a Honda Sales Professional, you will play a crucial role in driving sales and enhancing customer satisfaction within our dealership. Your primary objective will be to connect potential customers with the right Honda vehicles that meet their needs and preferences. You will be responsible for building lasting relationships with clients, ensuring they have a positive experience from the initial inquiry through to the final sale. This position requires a deep understanding of Honda's product offerings and the ability to communicate their benefits effectively. Ultimately, your success will contribute to the dealership's overall performance and reputation in the community.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in dealership sales or a related field.
Valid driver's license and a clean driving record.
Preferred Qualifications:
Bachelor's degree in business, marketing, or a related field.
Previous experience selling Honda vehicles or familiarity with the Honda brand.
Sales certifications or training in automotive sales.
Responsibilities:
Engage with customers to understand their automotive needs and preferences.
Provide detailed information about Honda vehicles, including features, specifications, and financing options.
Conduct test drives and assist customers in evaluating their options.
Follow up with leads and maintain relationships with existing customers to encourage repeat business.
Achieve monthly sales targets and contribute to the dealership's overall sales goals.
Skills:
The required skill of dealership sales is essential for engaging customers and guiding them through the purchasing process. Strong communication skills will enable you to effectively convey the features and benefits of Honda vehicles, helping customers make informed decisions. Additionally, interpersonal skills are crucial for building rapport with clients and fostering long-term relationships. Preferred skills, such as knowledge of the automotive industry and sales techniques, will enhance your ability to close deals and exceed sales targets. Overall, a combination of these skills will ensure you provide exceptional service and contribute to the dealership's success.
EEOC Statement:
Michael Hohl Automotive Group is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, or veteran status. All qualified applicants will receive consideration for employment.
$32k-46k yearly est. Auto-Apply 60d+ ago
SALES MANAGER - HONDA
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
About the Role:
The Sales Manager at Honda is responsible for driving regional sales growth by developing and executing effective sales strategies. This role focuses on increasing sales volume through leadership of outside sales teams and implementation of targeted sales plans. The Sales Manager will ensure the achievement of sales targets by motivating and training the sales force, fostering a high-performance culture. They will analyze market trends and customer needs to adapt sales approaches and maintain competitive advantage. Ultimately, this position aims to maximize revenue and expand market share while maintaining strong customer relationships and team cohesion.
Minimum Qualifications:
Proven experience in regional sales management within the automotive industry.
Demonstrated ability to develop and execute successful sales strategies and plans.
Strong leadership skills with experience in managing and training sales teams.
Excellent communication and interpersonal skills.
Preferred Qualifications:
Experience working in the automotive retail sector, preferably with Honda or similar brands.
Advanced certifications in sales management or professional sales training.
Proficiency with CRM software and sales analytics tools.
Track record of increasing sales volume through outside sales initiatives.
Familiarity with designing and implementing sales incentive programs.
Responsibilities:
Develop and implement comprehensive regional sales strategies to meet or exceed sales volume targets.
Lead, mentor, and train outside sales teams to enhance their performance and professional growth.
Design and manage sales incentive programs to motivate the sales force and drive successful sales outcomes.
Monitor sales metrics and prepare detailed reports to track progress against sales plans and adjust tactics accordingly.
Collaborate with marketing and product teams to align sales initiatives with overall business objectives and customer needs.
Skills:
The required skills such as regional sales expertise and sales strategy development are applied daily to analyze market conditions and tailor sales plans that drive volume growth. Leading sales teams involves using strong interpersonal and leadership skills to train, motivate, and manage outside sales representatives effectively. Sales training and incentive program design are critical for maintaining high team morale and achieving consistent sales success. The ability to monitor and adjust sales plans ensures responsiveness to changing market dynamics and customer preferences. Preferred skills like CRM proficiency and automotive retail experience enhance the manager's capability to leverage data-driven insights and industry knowledge for superior sales performance.
Michael Hohl Automotive Group is committed to providing a workplace free from discrimination or harassment. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
$55k-92k yearly est. 1d ago
MOTORCYCLE TECHNICIAN
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
About the Role:
As a Motorcycle Technician at Battle Born Harley Davidson, you will play a crucial role in ensuring the safety and performance of our customers' motorcycles. Your primary responsibility will be to diagnose, repair, and maintain a variety of motorcycle models, ensuring they meet the highest standards of quality and reliability. You will work closely with customers to understand their needs and provide expert advice on maintenance and upgrades. This position requires a strong attention to detail and a commitment to delivering exceptional service. Ultimately, your work will contribute to the overall satisfaction and loyalty of our customers, helping to uphold the reputation of the Harley brand.
Minimum Qualifications:
High school diploma or equivalent.
Completion of a motorcycle technician training program or equivalent experience.
Proven experience in motorcycle repair and maintenance.
Preferred Qualifications:
Certification from a recognized motorcycle manufacturer.
Experience with performance upgrades and customizations.
Knowledge of electrical systems and diagnostics.
Responsibilities:
Perform routine maintenance and repairs on motorcycles, including oil changes, tire replacements, and brake adjustments.
Diagnose mechanical issues using specialized tools and equipment, and provide accurate estimates for repairs.
Communicate effectively with customers to explain repair needs and maintenance options.
Maintain a clean and organized workspace, ensuring all tools and equipment are in good working condition.
Stay updated on the latest motorcycle technologies and repair techniques through ongoing training and professional development.
Skills:
The required skills for this position include strong mechanical aptitude and problem-solving abilities, which are essential for diagnosing and repairing motorcycle issues efficiently. Attention to detail is crucial, as even minor oversights can lead to significant safety concerns. Effective communication skills are necessary to interact with customers, ensuring they understand the services provided and feel confident in your expertise. Time management skills will help you prioritize tasks and manage multiple repairs simultaneously, ensuring timely service. Preferred skills, such as knowledge of performance upgrades, will enhance your ability to provide tailored solutions that meet customer desires for customization.
MOTORCYCLE LICENSE REQUIRED
$34k-42k yearly est. 21d ago
Honda Product Specialist
Michael Hohl Auto Group 4.0
Michael Hohl Auto Group job in Carson City, NV
Michael Hohl Automotive Group is seeking a Product Specialist to join our sales team. This position assists customers through the vehicle selection and purchase process while delivering a professional, customer-focused experience.
This role offers a base salary plus commission and bonuses, with a clearly defined career path and advancement opportunities.
Compensation
$3,000 monthly base salary
Commission paid per company pay plan
Monthly unit bonuses
Fast Start bonus for early performance
Compensation subject to company policies and performance requirements
Benefits
Medical, Dental & Vision after 60 days
401k after one year
Essential Duties and Responsibilities
Greet and assist customers in a professional manner
Present vehicle features, benefits, and product information
Conduct test drives and product demonstrations
Work with management and F&I to complete transactions
Maintain accurate customer and deal documentation
Follow dealership processes and compliance standards
Support customer satisfaction and CSI objectives
Qualifications
Strong communication and interpersonal skills
Customer service-focused mindset
Ability to work a flexible schedule, including weekends
Valid driver's license and acceptable driving record
Prior automotive sales experience preferred but not required
Career Development
Michael Hohl Automotive Group offers a structured advancement path:
Product Specialist
Advanced Product Specialist
Senior Product Specialist / Leadership Track
Advancement is based on performance, training completion, and mentorship participation.
Work Environment
Fast-paced automotive dealership environment
Standing, walking, and occasional driving required
Professional dress and conduct required
Equal Opportunity Employer
Michael Hohl Auto Group is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, disability, or any other protected status.
$3k monthly Auto-Apply 10d ago
SERVICE GREETER
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
About the Role:
The Service Greeter plays a pivotal role in creating a welcoming and positive first impression for all customers entering the Subaru Service Department. This position is responsible for warmly greeting guests, directing them appropriately, and ensuring their initial experience is smooth and pleasant. The Service Greeter acts as the face of the company, embodying professionalism and friendliness to foster customer satisfaction and loyalty. By efficiently managing customer flow and addressing inquiries, the greeter supports overall operational efficiency and enhances service delivery. Ultimately, this role contributes significantly to building a customer-centric environment that encourages repeat business and positive word-of-mouth.
Minimum Qualifications:
High school diploma or equivalent.
Excellent verbal communication and interpersonal skills.
Ability to stand for extended periods and manage a fast-paced environment.
Basic proficiency with computer systems or point-of-sale technology.
Demonstrated customer service experience in a retail, hospitality, or service environment.
Previous experience as a greeter or front-of-house representative.
Bilingual abilities to assist a diverse customer base.
Familiarity with customer relationship management (CRM) software.
Responsibilities:
Warmly welcome and greet all customers as they enter the dealership.
Provide clear directions and information regarding services, waiting areas, and staff availability.
Manage customer check-in processes and maintain an organized flow to minimize wait times.
Address customer questions and concerns promptly or escalate them to appropriate personnel.
Maintain a clean, organized, and inviting entrance area to enhance the customer experience.
Collaborate with team members to ensure seamless communication and service delivery.
Monitor and report any safety or security issues observed in the entrance or waiting areas.
Skills:
The Service Greeter utilizes strong communication skills daily to engage with customers warmly and clearly convey information, ensuring a positive initial interaction. Active listening and empathy are essential to understand and address customer needs or concerns effectively. Organizational skills help manage customer flow and maintain an orderly entrance area, contributing to operational efficiency. Basic technical skills are applied when using computer systems for check-ins or information retrieval. Preferred skills such as bilingualism and conflict resolution enhance the ability to serve a diverse clientele and handle challenging situations with professionalism.
$25k-28k yearly est. 1d ago
HONDA SERVICE TECHNICIAN
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
We are actively searching for Automotive Technicians. Our Service Department is growing, and we are looking to expand our team.
We are seeking driven individuals who want to be a part of something big and make a difference for our customers by providing quality service.
Responsibilities:
Maintain an organized work area and perform all work in a safe manner
Be experienced and aware of the latest automotive technologies and a good problem solver
Inspect, diagnose, maintain, and repair vehicle automotive systems
Communicate with advisors and customers with a professional attitude while solving problems efficiently
Follow checklists to ensure that all procedures are followed properly
Qualifications:
Automotive technical training
Previous experience in an automotive dealership
Positive attitude
Attention to detail
Proven track record of achieving goals
Outstanding communication skills
Team oriented
Maintain high level of customer service
Hard-working and energetic
Great work ethic
Organization and follow-up skills
Must have valid driver's license and clean driving record
Must be able to pass a criminal background check and drug screen
$31k-40k yearly est. 2d ago
SERVICE LOT PORTER
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
Our porters work in the Service department and have a range of responsibilities. Tasked with helping maintain vehicles and the lot, which can include maintaining documentation, refilling vehicles with gas, ensuring batteries are charged, and keeping the vehicles clean.
Responsibilities
• Moving vehicles as needed to different locations on the auto dealership lot
• Providing transport to service customers
• Retrieving customer vehicles for them after service completion
• Cleaning the exteriors of vehicles after service has been completed
Qualifications
• A valid Nevada driver's license
• A clean driving record
• Customer service skills
• Ability to follow instructions closely
• Time-management and multitasking skills to handle busy days
• Basic knowledge of vehicle maintenance and safe driving
• Attention to detail to keep track of all vehicles
• Willingness to take responsibility for high-value vehicles
$20k-23k yearly est. 16d ago
BDC REP - MICHAEL HOHL HONDA
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
About the Role:
Michael Hohl Automotive is seeking an Internet Sales/BDC Representative to join our established, positive and supportive work environment. We pride ourselves on low employee turnover and a team culture that values long-term career growth - this is more than just a job, it's a career.
We're looking for the right candidate who can bring strong communication skills, reliability and a driven attitude. Good attendance and a commitment to performance are musts. We offer a paid, in-depth training program and are committed to investing in the right candidate's success.
Internet Sales / BDC Representative
Qualifications:
Willing to train the right candidate, but applicants must have at least 6+ months in customer service experience
Sales license required after hire
Valid driver's license, background check, and federal drug screen
Weekend availability
Strong communication skills (phone, email, text, CRM)
Tech/computer proficient, including CRM navigation
Upbeat, professional personality
Ability to work independently and with a team
Reliable attendance and performance driven
Organized and able to multitask effectively
Responsibilities:
Handle internet sales leads and inbound/outbound calls
Communicate vehicle product knowledge and financial options
Complete sales process when needed
Collaborate with team and management in process improvement
Manage lead follow-up (new, future, and appointment setting)
Respond quickly to calls, texts, and emails
Balance multiple customer interactions at once
Compensations & Benefits:
Medical, dental, and vision insurance
Aggressive hourly + commission pay structure
Average monthly earnings: $5,000 - $6,500
401K plan
Paid time off & paid training
Employee vehicle purchase program
Discounts on products and services
Family owned and operated dealership
Long-term job security
Above average industry pay
$26k-30k yearly est. 3d ago
SUBARU SALES PROFESSIONAL
Michael Hohl Automotive 4.0
Michael Hohl Automotive job in Carson City, NV
Job Description
About the Role:
The Sales position for Michael Hohl Subaru is pivotal in driving revenue and fostering customer relationships within the automotive trade industry. The primary goal is to engage with customers, understand their needs, and provide tailored solutions that enhance their purchasing experience. This role requires a deep understanding of dealership sales processes and the ability to effectively communicate product benefits. Success in this position will be measured by sales performance, customer satisfaction, and the ability to build long-term client relationships. Ultimately, the Sales professional will contribute significantly to the overall growth and success of the dealership.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in dealership sales or a related retail sales environment.
Strong communication and interpersonal skills.
Preferred Qualifications:
Bachelor's degree in Business, Marketing, or a related field.
Experience with CRM software and sales tracking tools.
Knowledge of automotive products and industry trends.
Responsibilities:
Engage with customers to understand their needs and provide appropriate product recommendations.
Conduct product demonstrations and explain features and benefits to potential buyers.
Manage the sales process from initial contact through to closing the sale, ensuring a seamless experience for the customer.
Maintain up-to-date knowledge of inventory, pricing, and promotions to effectively inform customers.
Build and maintain strong relationships with customers to encourage repeat business and referrals.
Skills:
The required skills in dealership sales are essential for effectively engaging with customers and understanding their unique needs. Strong communication skills enable the Sales professional to articulate product features and benefits clearly, fostering trust and rapport with clients. Interpersonal skills are crucial for building long-term relationships, which can lead to repeat business and referrals. Preferred skills, such as familiarity with CRM software, enhance the ability to track customer interactions and sales performance efficiently. Overall, these skills are utilized daily to create a positive customer experience and drive sales success.
EEOC Statement:
Michael Hohl Automotive Group is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, or veteran status. All qualified applicants will receive consideration for employment.
$32k-46k yearly est. 2d ago
SUBARU PRODUCT SPECIALIST
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
Subaru Product Specialist
Michael Hohl Auto Group is seeking a Product Specialist to join our sales team. This position assists customers through the vehicle selection and purchase process while delivering a professional, customer-focused experience.
This role offers a base salary plus commission and bonuses, with a clearly defined career path and advancement opportunities.
Compensation
$3,000 monthly base salary
Commission paid per company pay plan
Monthly unit bonuses
Fast Start bonus for early performance
Compensation subject to company policies and performance requirements
Benefits
Medical, Dental & Vision after 60 days
401k after one year
Essential Duties and Responsibilities
Greet and assist customers in a professional manner
Present vehicle features, benefits, and product information
Conduct test drives and product demonstrations
Work with management and F&I to complete transactions
Maintain accurate customer and deal documentation
Follow dealership processes and compliance standards
Support customer satisfaction and CSI objectives
Qualifications
Strong communication and interpersonal skills
Customer service-focused mindset
Ability to work a flexible schedule, including weekends
Valid driver's license and acceptable driving record
Prior automotive sales experience preferred but not required
Career Development
Michael Hohl Automotive Group offers a structured advancement path:
Product Specialist
Advanced Product Specialist
Senior Product Specialist / Leadership Track
Advancement is based on performance, training completion, and mentorship participation.
Work Environment
Fast-paced automotive dealership environment
Standing, walking, and occasional driving required
Professional dress and conduct required
Equal Opportunity Employer
Michael Hohl Auto Group is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, disability, or any other protected status.
$3k monthly 11d ago
DETAILER - MICHAEL HOHL HONDA & SUBARU
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
About the Role:
As a Detailer at Michael Hohl Honda & Subaru, you will play a crucial role in ensuring that our vehicles are presented in pristine condition, enhancing customer satisfaction and the overall dealership experience. Your primary responsibility will be to perform thorough cleaning, polishing, and detailing of both new and used vehicles, ensuring they meet our high standards of quality. Attention to detail is paramount, as you will be responsible for inspecting vehicles for any imperfections and addressing them accordingly. This position requires a commitment to excellence, as the appearance of our vehicles directly impacts our brand reputation. Ultimately, your work will contribute to the dealership's success by creating a welcoming and appealing environment for our customers.
Minimum Qualifications:
High school diploma or equivalent.
Valid driver's license with a clean driving record.
Previous experience in automotive detailing or a related field.
Preferred Qualifications:
Certification in automotive detailing or related training.
Experience with various detailing products and techniques.
Knowledge of automotive maintenance and repair.
Responsibilities:
Perform thorough cleaning and detailing of vehicles, both interior and exterior.
Inspect vehicles for imperfections and address any issues with appropriate cleaning techniques.
Apply wax, polish, and other protective coatings to enhance vehicle appearance.
Maintain cleanliness and organization of the detailing area and equipment.
Collaborate with service and sales teams to ensure timely vehicle preparation for delivery.
Skills:
The required skills for this position include a keen eye for detail, which is essential for identifying imperfections and ensuring high-quality results in vehicle presentation. Time management skills will be utilized daily to efficiently complete detailing tasks within set deadlines. Strong communication skills are important for collaborating with team members and understanding customer needs. Preferred skills, such as knowledge of various detailing products, will enhance your ability to choose the best solutions for different vehicle types. Overall, both required and preferred skills will contribute to maintaining the dealership's reputation for excellence and customer satisfaction.
$27k-31k yearly est. 13d ago
SUBARU SERVICE TECHNICIAN
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
We are actively searching for Automotive Technicians. Our Service Department is growing, and we are looking to expand our team.
We are seeking driven individuals who want to be a part of something big and make a difference for our customers by providing quality service.
Responsibilities:
Maintain an organized work area and perform all work in a safe manner
Be experienced and aware of the latest automotive technologies and a good problem solver
Inspect, diagnose, maintain, and repair vehicle automotive systems
Communicate with advisors and customers with a professional attitude while solving problems efficiently
Follow checklists to ensure that all procedures are followed properly
Qualifications:
Automotive technical training
Previous experience in an automotive dealership
Positive attitude
Attention to detail
Proven track record of achieving goals
Outstanding communication skills
Team oriented
Maintain high level of customer service
Hard-working and energetic
Great work ethic
Organization and follow-up skills
Must have valid driver's license and clean driving record
Must be able to pass a criminal background check and drug screen
$31k-40k yearly est. 2d ago
SERVICE ADVISOR - HONDA
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
About the Role:
The Service Advisor plays a pivotal role in ensuring exceptional customer service within the dealership service environment. This position serves as the primary point of contact between customers and the service department, facilitating clear communication and understanding of vehicle maintenance and repair needs. The Service Advisor is responsible for accurately assessing customer concerns, coordinating with technicians, and providing timely updates to customers throughout the service process. By managing service appointments, explaining repair options, and ensuring customer satisfaction, the Service Advisor contributes directly to the company's reputation and customer retention. Ultimately, this role drives operational efficiency and supports the overall success of the service department by balancing customer expectations with technical service delivery.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in a customer service role, preferably within the automotive trade industry.
Basic understanding of vehicle maintenance and repair terminology.
Strong communication and interpersonal skills.
Proficiency with computer systems and service management software.
Preferred Qualifications:
Certification or training related to automotive service advising or automotive technology.
Experience working in a motor vehicle dealership or service center.
Familiarity with customer relationship management (CRM) tools.
Ability to read and interpret vehicle service manuals and repair orders.
Multilingual abilities to support a diverse customer base.
Responsibilities:
Greet customers promptly and professionally, listening carefully to their vehicle service needs and concerns.
Schedule and manage service appointments, ensuring optimal workflow and technician availability.
Communicate vehicle issues and repair options clearly to customers, providing accurate estimates and timelines.
Coordinate with service technicians to diagnose problems and prioritize repairs based on customer needs and vehicle safety.
Maintain detailed records of customer interactions, service orders, and vehicle history to ensure transparency and follow-up.
Provide ongoing updates to customers regarding the status of their vehicle service and address any questions or concerns.
Promote additional services or maintenance recommendations that enhance vehicle performance and customer satisfaction.
Ensure compliance with company policies, safety standards, and regulatory requirements throughout the service process.
Skills:
The Service Advisor utilizes strong communication skills daily to effectively listen to customer concerns and explain complex technical information in an accessible manner. Organizational skills are essential for managing multiple service appointments and coordinating between customers and technicians to ensure timely service delivery. Problem-solving abilities help in assessing vehicle issues and recommending appropriate solutions that balance customer needs and operational constraints. Proficiency with service management software and CRM tools enables accurate record-keeping and efficient workflow management. Additionally, interpersonal skills foster positive customer relationships, encouraging repeat business and enhancing overall customer satisfaction.
$73k-108k yearly est. 24d ago
HONDA SALES PROFESSIONAL
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
About the Role:
As a Honda Sales Professional, you will play a crucial role in driving sales and enhancing customer satisfaction within our dealership. Your primary objective will be to connect potential customers with the right Honda vehicles that meet their needs and preferences. You will be responsible for building lasting relationships with clients, ensuring they have a positive experience from the initial inquiry through to the final sale. This position requires a deep understanding of Honda's product offerings and the ability to communicate their benefits effectively. Ultimately, your success will contribute to the dealership's overall performance and reputation in the community.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in dealership sales or a related field.
Valid driver's license and a clean driving record.
Preferred Qualifications:
Bachelor's degree in business, marketing, or a related field.
Previous experience selling Honda vehicles or familiarity with the Honda brand.
Sales certifications or training in automotive sales.
Responsibilities:
Engage with customers to understand their automotive needs and preferences.
Provide detailed information about Honda vehicles, including features, specifications, and financing options.
Conduct test drives and assist customers in evaluating their options.
Follow up with leads and maintain relationships with existing customers to encourage repeat business.
Achieve monthly sales targets and contribute to the dealership's overall sales goals.
Skills:
The required skill of dealership sales is essential for engaging customers and guiding them through the purchasing process. Strong communication skills will enable you to effectively convey the features and benefits of Honda vehicles, helping customers make informed decisions. Additionally, interpersonal skills are crucial for building rapport with clients and fostering long-term relationships. Preferred skills, such as knowledge of the automotive industry and sales techniques, will enhance your ability to close deals and exceed sales targets. Overall, a combination of these skills will ensure you provide exceptional service and contribute to the dealership's success.
EEOC Statement:
Michael Hohl Automotive Group is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, or veteran status. All qualified applicants will receive consideration for employment.
$32k-46k yearly est. 2d ago
HONDA PRODUCT SPECIALIST
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
Honda Product Specialist
Michael Hohl Automotive Group is seeking a Product Specialist to join our sales team. This position assists customers through the vehicle selection and purchase process while delivering a professional, customer-focused experience.
This role offers a base salary plus commission and bonuses, with a clearly defined career path and advancement opportunities.
Compensation
$3,000 monthly base salary
Commission paid per company pay plan
Monthly unit bonuses
Fast Start bonus for early performance
Compensation subject to company policies and performance requirements
Benefits
Medical, Dental & Vision after 60 days
401k after one year
Essential Duties and Responsibilities
Greet and assist customers in a professional manner
Present vehicle features, benefits, and product information
Conduct test drives and product demonstrations
Work with management and F&I to complete transactions
Maintain accurate customer and deal documentation
Follow dealership processes and compliance standards
Support customer satisfaction and CSI objectives
Qualifications
Strong communication and interpersonal skills
Customer service-focused mindset
Ability to work a flexible schedule, including weekends
Valid driver's license and acceptable driving record
Prior automotive sales experience preferred but not required
Career Development
Michael Hohl Automotive Group offers a structured advancement path:
Product Specialist
Advanced Product Specialist
Senior Product Specialist / Leadership Track
Advancement is based on performance, training completion, and mentorship participation.
Work Environment
Fast-paced automotive dealership environment
Standing, walking, and occasional driving required
Professional dress and conduct required
Equal Opportunity Employer
Michael Hohl Auto Group is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, disability, or any other protected status.
$3k monthly 11d ago
TECHNICIAN - MICHAEL HOHL CHEVROLET, GMC, CADILLAC
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
Job Description
We are actively searching for Automotive Technicians. Our Service Department is growing, and we are looking to expand our team.
We are seeking driven individuals who want to be a part of something big and make a difference for our customers by providing quality service.
Responsibilities:
Maintain an organized work area and perform all work in a safe manner
Be experienced and aware of the latest automotive technologies and a good problem solver
Inspect, diagnose, maintain, and repair vehicle automotive systems
Communicate with advisors and customers with a professional attitude while solving problems efficiently
Follow checklists to ensure that all procedures are followed properly
Qualifications:
Automotive technical training
Previous experience in an automotive dealership
Positive attitude
Attention to detail
Proven track record of achieving goals
Outstanding communication skills
Team oriented
Maintain high level of customer service
Hard-working and energetic
Great work ethic
Organization and follow-up skills
Must have valid driver's license and clean driving record
Must be able to pass a criminal background check and drug screen
$25k-38k yearly est. 24d ago
Subaru Sales Professional
Michael Hohl Automotive Group 4.0
Michael Hohl Automotive Group job in Carson City, NV
About the Role:
The Sales position for Michael Hohl Subaru is pivotal in driving revenue and fostering customer relationships within the automotive trade industry. The primary goal is to engage with customers, understand their needs, and provide tailored solutions that enhance their purchasing experience. This role requires a deep understanding of dealership sales processes and the ability to effectively communicate product benefits. Success in this position will be measured by sales performance, customer satisfaction, and the ability to build long-term client relationships. Ultimately, the Sales professional will contribute significantly to the overall growth and success of the dealership.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in dealership sales or a related retail sales environment.
Strong communication and interpersonal skills.
Preferred Qualifications:
Bachelor's degree in Business, Marketing, or a related field.
Experience with CRM software and sales tracking tools.
Knowledge of automotive products and industry trends.
Responsibilities:
Engage with customers to understand their needs and provide appropriate product recommendations.
Conduct product demonstrations and explain features and benefits to potential buyers.
Manage the sales process from initial contact through to closing the sale, ensuring a seamless experience for the customer.
Maintain up-to-date knowledge of inventory, pricing, and promotions to effectively inform customers.
Build and maintain strong relationships with customers to encourage repeat business and referrals.
Skills:
The required skills in dealership sales are essential for effectively engaging with customers and understanding their unique needs. Strong communication skills enable the Sales professional to articulate product features and benefits clearly, fostering trust and rapport with clients. Interpersonal skills are crucial for building long-term relationships, which can lead to repeat business and referrals. Preferred skills, such as familiarity with CRM software, enhance the ability to track customer interactions and sales performance efficiently. Overall, these skills are utilized daily to create a positive customer experience and drive sales success.
EEOC Statement:
Michael Hohl Automotive Group is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, or veteran status. All qualified applicants will receive consideration for employment.
$32k-46k yearly est. Auto-Apply 60d+ ago
Subaru Product Specialist
Michael Hohl Auto Group 4.0
Michael Hohl Auto Group job in Carson City, NV
Michael Hohl Auto Group is seeking a Product Specialist to join our sales team. This position assists customers through the vehicle selection and purchase process while delivering a professional, customer-focused experience.
This role offers a base salary plus commission and bonuses, with a clearly defined career path and advancement opportunities.
Compensation
$3,000 monthly base salary
Commission paid per company pay plan
Monthly unit bonuses
Fast Start bonus for early performance
Compensation subject to company policies and performance requirements
Benefits
Medical, Dental & Vision after 60 days
401k after one year
Essential Duties and Responsibilities
Greet and assist customers in a professional manner
Present vehicle features, benefits, and product information
Conduct test drives and product demonstrations
Work with management and F&I to complete transactions
Maintain accurate customer and deal documentation
Follow dealership processes and compliance standards
Support customer satisfaction and CSI objectives
Qualifications
Strong communication and interpersonal skills
Customer service-focused mindset
Ability to work a flexible schedule, including weekends
Valid driver's license and acceptable driving record
Prior automotive sales experience preferred but not required
Career Development
Michael Hohl Automotive Group offers a structured advancement path:
Product Specialist
Advanced Product Specialist
Senior Product Specialist / Leadership Track
Advancement is based on performance, training completion, and mentorship participation.
Work Environment
Fast-paced automotive dealership environment
Standing, walking, and occasional driving required
Professional dress and conduct required
Equal Opportunity Employer
Michael Hohl Auto Group is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, disability, or any other protected status.
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