Michaels Stores reviews

I liked most of my coworkers and most of my managers. Level headed people to work with who has good work ethic.

Awful entitled customers. A couple of passive aggressive managers who were just as much of Karens as the customers. They claim “workplace diversity” to seem inclusive on paper, but I had one manager who was so ableist it wasn’t funny. Not to customers, but to us as employees (me and another coworker are autistic and were talked down to whenever we tried to communicate how our diagnoses might affect our work). Not to mention, incredibly passively unaccepting of differences in sexuality/gender expression, despite the fact that they say they are on paper. Michael’s *claims* to care about individuality of their workers, but it’s pretty apparent that this is just a trap to make you feel comfortable. Don’t fall for it. Tried to explain myself to a manager after I came off a little cold because I’m diagnosed autistic and was told, word for word, “Whatever you think your diagnosis to be, don’t let it happen again”.

My favorite perk was quitting the job. Never even used my 30% discount.

They’re good at making it initially seem like they care, I guess. That has to be worth something.

Make sure Michael’s is just as concerned about disabled and diverse customers as they are about disabled and diverse workers.

I spent my time researching the company to ensure I had an idea of not only what would be expected of me in my position, but to know the company history so I could better relate to my employer.

I was paid minimum wage, so not great. That’s just how the cookie crumbles. What I was paid was nowhere near compensating the amount of work expected of me.

It is non-existent. Like that’s the most simple thing right there; It isn’t real. They just put it on paper to make themselves feel good. In my time working for Michael’s, I struggled to find the means to go to very necessary doctor appointments, being a disabled individual, because god forbid they realize they can have disabled workers.

Quitting. The best day of that job was going in and letting my boss know I was preparing to leave. That felt better than eating a whole tub of ice cream by myself.

The diversity of Michaels only hiring and maintains a 10% average of hiring black or African American workers is absurd; and when you take a look at where they are placed… they are careful picked for urban areas of what they feel like they designate with. Trying to move forward within the company is close to impossible and if you dare make a fuss… you will be retaliated against. The longevity of a black individual is slim to known compared to counter parts. It puts you into the feel of modern day slavery…except they make it look pretty but saying it’s equality because you receive the same pay. Do me a favor, go to social media platforms and see how often a black or African American person is recognized or praised? How many of the board members can we identify with? How many of the DMs/RVPs can we identify with? It’s sad…And out of the different corporations that I’ve researched and looked at… this has been by far the most DEGRADING! I speak for every black and African American who’s scared to speak up but go home feeling devalued and voiceless by this company. Legal measures need to be considered.

Being able to personally teach and connect with people on differing levels.

The kids… mini makers

The location and discounts were great.

The store was severely under staffed and I was not given adequate training. This resulted in having to handle situations I was not trained to handle and with no management available to help me. I only stayed three months. I would have loved the job if I'd had adequate training.

I like the clientele! It's fun to help people come up with creative solutions to their creative project ideas.

I loved the manager who hired me. When she quit, I knew it was because of the management over her.

A cleaner store with equipment that works and high enough pay would help immensely. A snack and pop machine that are stocked and an organized break room with a working clock and comfortable seating would make breaks more restful.

I brought a resume and a good attitude!

I thought that the pay for a management position was on the low side.

The store had a good diverse staff.

When people talk about how the store has improved and get excited to come back, that's exciting. When a customer comes back and says how much you helped them with their last project, it makes me proud.

Fun place to work at. Get to see latest crafts first

Racist team members and extremely rude staff including some managers at the Emeryville store.

The employee discount can be good

I see what the expectation of upper management are and it looks good sounds good but the assistant managers some work hard while others spend their time bullying and humiliating staff members a lot of racism

By hiring people who love their job and care for customers sending under cover shoppers to see for themselves the discrimination that goes on

I feeel that by being me and telling my experience and my goals was more than enough to feel comfortable in my interview the store manager is extremely supportive and hardworking

Very low

I really enjoy the job and the store manager does a great job with diversity

Helping customers and being able to find what they need and suggest items it is very satisfying

I love being around the products and helping guests find what they need. I like the busy environment and great coworkers. The laxed dress code is a major plus.

The company cares more about revenue than their employees. The customers are horribly entitled and no how much you cater to them and go above and beyond you still get cussed out. Upper management does not support you, it's the customer first. Makes for high turnover rates. They have a “Michael's Cares” program for employees, but that is set up for extenuating circumstances. They could care less about your day to day. Furthermore, all the employees are spread thin and there is never enough employees on the floor. Too many tasks and not enough people.

30% discount

Flexible with hours and great management and team.

Self check outs and very angry customers.

Make self checkout optional for customers because they took out their disapproval of them out on the cashiers.

The team at Michaels was nice and everyone got along and enjoyed joking around. If there were any issues it was sorted out as soon as possible.

Fun place to work at. Get to see latest crafts first

Racist team members and extremely rude staff including some managers at the Emeryville store.

The employee discount can be good

I see what the expectation of upper management are and it looks good sounds good but the assistant managers some work hard while others spend their time bullying and humiliating staff members a lot of racism

By hiring people who love their job and care for customers sending under cover shoppers to see for themselves the discrimination that goes on

I feeel that by being me and telling my experience and my goals was more than enough to feel comfortable in my interview the store manager is extremely supportive and hardworking

Very low

I really enjoy the job and the store manager does a great job with diversity

Helping customers and being able to find what they need and suggest items it is very satisfying

The diversity of Michaels only hiring and maintains a 10% average of hiring black or African American workers is absurd; and when you take a look at where they are placed… they are careful picked for urban areas of what they feel like they designate with. Trying to move forward within the company is close to impossible and if you dare make a fuss… you will be retaliated against. The longevity of a black individual is slim to known compared to counter parts. It puts you into the feel of modern day slavery…except they make it look pretty but saying it’s equality because you receive the same pay. Do me a favor, go to social media platforms and see how often a black or African American person is recognized or praised? How many of the board members can we identify with? How many of the DMs/RVPs can we identify with? It’s sad…And out of the different corporations that I’ve researched and looked at… this has been by far the most DEGRADING! I speak for every black and African American who’s scared to speak up but go home feeling devalued and voiceless by this company. Legal measures need to be considered.

Being able to personally teach and connect with people on differing levels.

The kids… mini makers

I loved the job itself and my coworkers

Management

Being a framer was great

The environment and people

There was nothing in particular I did not like about working there

Flexible hours

The people are great

There is not a lot of work life balance with the new work from home system. Longer hours and higher expectations. Also consistent changes in management. The health insurance is also crummy for the cost. No copays and is an 80/20 split.

Lots of office Happy Hours and holiday celebrations

The team, I loved working in an environment where I felt our team could communicate well and grow from one another in different aspects.

I didn't get the opportunity to be creative with my own personal work, which is why I am looking for a position where I can be.

Having the opportunity to meet all kinds of artist coming in and out of shop for various supplies.

The job is pretty simple and easy.

No training

Benefits site and employee discount

Training and development of team members

Work life balance

Bonus potential

Great company, customer service

I love working for michaels

having a job in general

I like how my coworkers are very friendly and treats you like fair no matter the skin color. Everyone is well respected.

The unemployment benefit

The managers are very helpful.

Nothing! The environment is great.

The discount

Michaels has good hours and kind people to work with.

COVID 19 has been a nightmare and corporate has not helped us at all.

Great replenishment team at the Mountain View store

Corperate loses touch with the people on the ground, the communication between the low level employees and upper management could be improved.

I have been lucky enough to work with nice a staff team

payed minimum, little to no hours unless your a manger, to demanding with employees even so most of the people i work with only get 8 to 12 hours a week. management say's they care for there employees but if that were true they wouldn't give them such low hours and demand to much from them.

there is non really

Coworkers. Helping customers. The products we sell.

Corporate bs. Employees are expected to complete tasks in a certain amount of time, most often not enough time is given to complete task efficiently. Expectations are unrealistically high.

30% off employee discount. Flexible hours. 401K.

Being able to make connections with people

Rude customers

Feeling like I’m part of something important

I worked as a custom framer so I really loved working with my hands and making something beautiful with the client as a team

Tbh the pay wasn’t enough at 10.50 an hour. I also did not like the inconsistency of my schedule.

The discount on Craft supplies and I met some amazing people while I worked there.

co-worker, hours, and job responsibility . Im a framer and i love designing frames

customers

discount

There’s great staff, and the company is very diverse.

There’s not much room for growth.

Competitive pay.

Friendly and comfortable work environment.

Customers can be extremely rude, and the constant going back and forth to put away items and fix isles that you just touched up 5 minutes ago is exhausting. Also, at my location it seemed that only managers can work full-time, and there's so many part-time employees, that getting hours can be difficult.

Pays alright.

I love being around the products and helping guests find what they need. I like the busy environment and great coworkers. The laxed dress code is a major plus.

The company cares more about revenue than their employees. The customers are horribly entitled and no how much you cater to them and go above and beyond you still get cussed out. Upper management does not support you, it's the customer first. Makes for high turnover rates. They have a “Michael's Cares” program for employees, but that is set up for extenuating circumstances. They could care less about your day to day. Furthermore, all the employees are spread thin and there is never enough employees on the floor. Too many tasks and not enough people.

30% discount

There was a great family atmosphere among most team members. Raises were awarded for hard work. My boss was one of the best, and always thanked the lower-level people for their work when the day was done.

Assistant manager and one of the department managers teamed up and were harassing workers. It turned into a big corporate intervention once workers decided to fight back.

25% discount on art supplies