Assistant Office Manager jobs at Michigan Community Services Inc - 67 jobs

Advent PT - Senior Front Office Supervisor
Alliance Physical Therapy Partners 3.9
Grand Rapids, MI jobs
Status: Full Time Title: Senior Front Office Supervisor The Senior Front Office Supervisor is a leader who oversees Front Office Operations across a defined region of partner groups, while acting as a liaison between the Front Office Coordinators (FOC) and the Director of Front Office Operations Leadership team. The SFOS works alongside Clinic Operations including the Regional and Group Directors. The objective of this role is to provide the highest level of service to patients, employees, and referral sources through the coordination and administration of front office activities. The SFOS will lead FOCs of partner groups across the Alliance footprint. They will train and implement strategy and processes utilizing technology and manage human capital to ensure Alliance PT Partners is successful in this mission. The role will oversee, manage and be responsible for the front office operations of multiple clinics within their partner group and its subsidiary entities. The Senior Front Office Supervisor (SFOS) will travel between clinics within their partner group supporting current Front Office Coordinators (FOC) with Alliance Physical Therapy Partners (APTP) front office policies and procedures to enhance administrative efficiencies. Utilizing technology will be central to ensure Alliance PTP is successful in providing exceptional patient experience that is aligned with the company's mission, vision and values. The SFOS will partner with the Director of Front Office Operations (DFOO) and Alliance's clinical leaders to successfully manage the growth and profitability of the business. The SFOS will support an effective commercial company culture rooted in Alliance's core values of People First, Integrity, Compassion and Relationship Essential Duties and Responsibilities: Work effectively and collaboratively with DFOO, RD/GDs, and clinicians to execute comprehensive strategic plans for operating in a growth environment. Provides administrative support in accordance with established practice standards and departmental policies. Train new FOC hires and schedule front office coverage when the need arises. Assess and evaluate front office efficiency and workflows, indicating areas of improvement recommendations. Conducts on-site interviews for FOCs in partnership with the local Clinic Director. Conducts routine assessments and audits. Serves as the lead trainer who will onboard and train all new FOC and is responsible for setting them up for success. Implements standardization and ensures adherence to front office policies and procedures by all front office team members. Acts as a liaison between the FOCs, DFOO and CD providing support to all FOCs. Observes, supports, assists and manages current FOCs with front office policies and procedures including but not limited to implementation of coaching, counseling, corrective action and annual performance reviews. Works collaboratively with Font Office Leadership and Clinic Director to provide FOC performance feedback, coaching opportunities, and corrective action planning. Serves as the liaison between the clinic staff and patients and is responsible for effectively and professionally communicating company policies, procedures, and insurance information. Follows all Compliance, Medicare, and HIPAA policies. Answers phones, directs calls to appropriate individuals, and prepares messages. Copies, sorts, and files records related to office activities, business transactions, and other matters. Maintains filing systems either manually or electronically. Employee must be in good standing and not currently or within the past 24 months been on a formal disciplinary action. Qualifications/Skills: High school diploma or equivalent required. At least three years of administrative and clerical experience preferred. Ability to communicate effectively and professionally. Ability to handle multiple tasks in a very busy environment. Demonstrates continued interest in self-development and the development of the front office teams. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Proficient with Microsoft Office Suite or related software, ability to learn systems. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; sit; reach with hands and arms. The employee must be able to sit for prolonged periods at a desk and working on a computer. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
$36k-42k yearly est. 5d ago

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Administrative Assistant II
Access 4.5
Dearborn, MI jobs
Job Title: Administrative Assistant II Job Status: Full-time Job Summary: Under general supervision, the Administrative Assistant II uses advanced skills gained through training and experience to provide administrative support to a senior-level manager within an assigned functional area. Follows established procedures to handle administrative details, usually of a confidential nature, on behalf of the senior level manager using some judgment and initiative to determine the approach or action to take. Originality and ingenuity are required to locate, select and apply appropriate procedures, processes and techniques to assignments that are broad in nature. Resolves most questions and problems and refers new or unusual issues to a higher level. Routine contact with internal and external customers is required to obtain, clarify or provide facts and information. Essential Duties and Responsibilities: Manage and coordinate the day-to-day operation of a senior-level managers office including maintaining agency, department and employee records Screen incoming calls and respond independently when possible Prepare, proofread and edit correspondence, agreements, memos, presentations and spreadsheets on senior-level managers behalf Anticipate and prepare materials needed by the senior-level manager for conferences, correspondence, appointments, meetings, telephone calls, etc. Prepare agendas, notices, minutes and resolutions of meetings Take and transcribe dictation as needed Compose and prepare confidential correspondence and reports Ensure that organizational and departmental policies and practices are followed Support senior-level managers correspondence by reading and routing incoming mail, attaching appropriate file to correspondence to be answered by manager and filing correspondence and other confidential records Arrange complex and detailed travel plans and itineraries, compile documents for travel related meetings and accompany senior-level manager as needed Work with other areas of the organization to arrange programs, events or conferences including obtaining facilities and caterers, issuing information and/or invitations and coordinating speakers while working within event budget Operate standard office equipment and use required software applications Perform other duties and responsibilities as assigned Knowledge, Skills and Abilities: Knowledge of: * Intermediate concepts, principles and practices of modern office procedures relating to record keeping, filing, use and operation of standard office equipment (computer, calculator, photocopier, facsimile, etc.) Skill in: Satisfactory speed/accuracy rate of typing skills (50 net wpm) required to maintain an efficient flow of the department Working experience in spreadsheets, graphics, flow charting and presentation software preferred Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office Ability to: Accurately and efficiently record and type dictation involving the normal range of business vocabulary and/or a limited range of recurring specialized terminology Partner with other functional areas to accomplish objectives Gather information, identify linkages and trends and apply findings to assignments Organize and prioritize multiple tasks and meet deadlines Communicate effectively, both orally and in writing Work independently as well as collaboratively within a team environment Provide a high level of customer service Establish and maintain effective working relationships at all levels of the organization Educational/Previous Experience Requirements: * Minimum Degree Required: * High school diploma or GED equivalent ~and~ * At least five years of administrative or office support experience or any equivalent combination of experience, education and/or training approved by Human Resources Licenses/Certifications: * Licenses/Certifications Required at Date of Hire: None Working Conditions: Hours: Normal business hours, some additional hours may be required Travel Required: Local travel may be required Working Environment: Climate controlled office
$28k-37k yearly est. 5d ago
Dental Office Manager
North American Dental Group 4.1
Garden City, MI jobs
Dental Office Manager Job Type: Full-time About Us At our practice, patient care comes first-every visit, every time. Guided by empathy, we are dedicated to transforming the dental experience for our patients. Partnering with North American Dental Group, we are empowered with the resources needed to deliver best-in-class care. Why Join Our Team? We pride ourselves on combining individuality, expertise, and teamwork to provide exceptional group dentistry. If you're passionate about improving oral health and creating satisfied patients, we invite you to join us in redefining the culture of dentistry. Your Work Schedule: Monday-Friday Your Role as an Office Manager As a Dental Office Manager you will be managing day-to-day operations, overseeing staff, handling financial matters like billing and insurance, and ensuring patient satisfaction. You'll also manage administrative tasks like scheduling appointments, maintaining patient records, and handling human resources functions such as hiring and training. Key Responsibilities Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses Exhibit flexibility and adaptability to form great relationships with our team Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting What You'll Need to Succeed Bachelor's degree in a related field OR 4 years of related experience Servant Leadership: Partnership and collaboration with team and Providers Recruit and develop team Manage schedule to optimize production Prior clinical experience with implants preferred 3-5 years' prior management experience Why You'll Love Working Here Comprehensive Benefits: Including 401(k). Paid Time Off: Competitive PTO that grows with your career. Career Growth: Opportunities for continuing education and development. Exciting Work Environment: A supportive atmosphere that celebrates individuality and teamwork, allowing you to thrive. Equal Opportunity Employer We embrace diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic. Ready to Join Us? Apply today and be part of a team that's revolutionizing dental care! North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization. #NADG2
$35k-51k yearly est. Auto-Apply 34d ago
Dental Office Manager
Aspen Dental Management 4.0
Battle Creek, MI jobs
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full - Time Salary: $65000 - $70000 /year + monthly and quarterly incentive earnings ** At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Hire, develop, manage and retain the office staff Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance Additional tasks as required Preferred Qualifications Minimum of one year of managing a team of direct reports High school diploma or equivalent; college degree is preferred A people centric leader who motivates and inspires others Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. **Limitations apply, please see recruiter for details ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$65k-70k yearly Auto-Apply 26d ago
Office Assistant Manager (Metro Detroit Area)
Epic Health System 4.3
Southfield, MI jobs
Role and Responsibilities Deliver professional, exciting, and comprehensive training to ensure EPIC levels of speed, accuracy, and knowledge geared towards the retention and success of all on-site staff. Be a constant role model by maintaining personal accuracy and knowledge of all policies and procedures within the clinic for multiple roles. Be an active presence on the clinic floor, managing a fast-paced office flow, ensuring patients find value in their appointments by being cared for in a timely manner with and EPIC level of quality. Assessing competency levels of staff to identify areas of improvement and growth for each individual member of your team which includes collaborating on performance reviews and applicable corrective action plans. Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs. Providing and overseeing excellent customer service delivery, including advocating for the patient, listening to their concerns, and addressing issues promptly, courteously, and respectfully via face-to-face, telephone, email, and proper charting. Maintaining the facility to ensure it is clean, inviting, and fully functional. Hold team accountable for hitting key metrics and performance goals as well as following all company standard operating procedures. Support the EPIC vision and mission through active leadership, innovation, collaboration and living our values by maintaining a culture of continuous improvement. Qualifications and Education Requirements Proven work experience as a high performing Medical Assistant, Healthcare Administrator, Medical Office Manager, or relevant role Excellent communication and interpersonal skills capable of maintaining strong relationships and motivating others. Strong organizational and multi-tasking skills Technologically literate enough to navigate an Electronic Health Record, the Microsoft Office Suite, and other tools used at EPIC Health Excellent analytical and problem-solving abilities both independently and as a team Positive role model and proactive mentality Time management skills with the ability to meet deadlines. Preferred Skills Come with 3+ years of leadership/business experience or believe you're ready to hit the ground running in a fast-paced environment that will challenge you every single day. Have a degree in business or healthcare related field.
$40k-57k yearly est. 60d+ ago
Assistant Dental Office Manager
Aspen Dental Management 4.0
Livonia, MI jobs
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $21 - $24/hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$21-24 hourly Auto-Apply 60d+ ago
Dental Office Manager
Aspen Dental Management 4.0
Canton, MI jobs
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full - Time Salary: $65000 - $70000 /year + monthly and quarterly incentive earnings ** At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Hire, develop, manage and retain the office staff Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance Additional tasks as required Preferred Qualifications Minimum of one year of managing a team of direct reports High school diploma or equivalent; college degree is preferred A people centric leader who motivates and inspires others Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. **Limitations apply, please see recruiter for details ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$65k-70k yearly Auto-Apply 60d+ ago
Assistant Dental Office Manager
Aspen Dental Management 4.0
Ypsilanti, MI jobs
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $21 - $24/hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$21-24 hourly Auto-Apply 20d ago
Assistant Dental Office Manager
Aspen Dental Management 4.0
Lake Orion, MI jobs
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $21 - $24/hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$21-24 hourly Auto-Apply 38d ago
Dental Office Manager - Battle Creek
Dental Dreams 3.8
Battle Creek, MI jobs
The Role: Dental Dreams in Battle Creek, Michigan seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation + Monthly Performance Bonuses Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and More Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Previous Dental Assistant experience and Management Experience 5+ years experience working in a dental practice knowledge of Dental Insurances and Dental Billing practices Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental Office management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$40k-54k yearly est. Auto-Apply 26d ago
Dental Office Manager - Battle Creek
Dental Dreams 3.8
Battle Creek, MI jobs
Job Description The Role: Dental Dreams in Battle Creek, Michigan seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation + Monthly Performance Bonuses Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and More Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Previous Dental Assistant experience and Management Experience 5+ years experience working in a dental practice knowledge of Dental Insurances and Dental Billing practices Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental Office management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$40k-54k yearly est. 27d ago
Assistant Dental Office Manager
Aspen Dental Management 4.0
Canton, MI jobs
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $21 - $24/hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$21-24 hourly Auto-Apply 60d+ ago
Medical Business Office Float
Orthopaedic Associates of Michigan 3.8
Grand Rapids, MI jobs
Title: Business Office Float Schedule: Full Time (40 hours/week) Work Environment: Onsite in an outpatient surgery center. About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation. Patients at OAM, will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome. Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will get them back to living. Patient goals our goals - we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and play. Position Summary As the Business Office Float at our Surgery Center, you will be responsible for helping the office to run efficiently by providing coverage for the various positions/departments. You will be cross trained in surgery scheduling, insurance verification, billing, medical records, and reception. When employees are out on PTO or there is a high volume of needs in any given position, you will step in to provide assistance. To be successful in this role, you will need to be flexible, highly organized and detail-oriented, and a quick learner. Essential Responsibilities Access, utilize and disclose Protected Health Information (PHI) according to department policies and HIPAA regulations. Maintain record availability by processing charts into the department; use chart mark-off procedures; facilitate chart location activities. Assist in the efficient management of daily surgery scheduling, including facilitating inter- and intra-departmental communication intended to facilitate the flow of surgical patients. Access and update payer websites for authorizations, eligibility, and claims status. Request, document, and provide insurance verification and follow up on pre certifications, and/or authorizations for all insurance claims based on the benefit coverage for all outpatient procedures. Maintain a working knowledge of authorization and insurance verification processes for all payers, including worker's compensation and auto. Participate in the QI plan by tracking data in accordance with established indicators. Accomplish projects and tasks to help achieve department and facility's mission, vision, and goals. Understand and operate office machinery; e.g., copier, fax, printers, computers, phones, pagers, calculators, etc. Greet patients in person and by phone as needed Attend and participates in webinars, education conferences, and/or meetings to coordinate and improve departmental processes involving the Revenue Cycle functions. Other duties as assigned. Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of experience working in a healthcare setting. High School Diploma/GED Preferred: Associates/BA in related field. Specific Skills, Knowledge, and Abilities: Exceptional collaboration skills; cooperative in sharing knowledge and information with others. Extremely flexible and adaptable; willing to assist in all areas of the business office at any given time and with little notice. Great problem solving and critical thinking skills. Knowledge of HIPAA guidelines and requirements. Strong written and verbal communication skills. Ability to multi-task while remaining very detail-oriented. Highly organized and self-motivated. Must be computer savvy and proficient in MS Office. Motor, Sensory, and Physical Requirements: Ability to stand or sit for prolonged periods of time. Manual dexterity required to operate modern office equipment. Employee must have normal or correctible range of hearing and eyesight. This position is mainly sedentary, with frequent handling of files and medical charts, requiring standing, bending, and lifting up to 20 lbs. maximum.
$29k-44k yearly est. Auto-Apply 27d ago
Medical Business Office Float
Orthopaedic Associates of Michigan 3.8
Grand Rapids, MI jobs
Title: Business Office Float Schedule: Full Time (40 hours/week) Work Environment: Onsite in an outpatient surgery center. About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation. Patients at OAM, will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome. Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will get them back to living. Patient goals our goals - we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and play. Position Summary As the Business Office Float at our Surgery Center, you will be responsible for helping the office to run efficiently by providing coverage for the various positions/departments. You will be cross trained in surgery scheduling, insurance verification, billing, medical records, and reception. When employees are out on PTO or there is a high volume of needs in any given position, you will step in to provide assistance. To be successful in this role, you will need to be flexible, highly organized and detail-oriented, and a quick learner. Essential Responsibilities Access, utilize and disclose Protected Health Information (PHI) according to department policies and HIPAA regulations. Maintain record availability by processing charts into the department; use chart mark-off procedures; facilitate chart location activities. Assist in the efficient management of daily surgery scheduling, including facilitating inter- and intra-departmental communication intended to facilitate the flow of surgical patients. Access and update payer websites for authorizations, eligibility, and claims status. Request, document, and provide insurance verification and follow up on pre certifications, and/or authorizations for all insurance claims based on the benefit coverage for all outpatient procedures. Maintain a working knowledge of authorization and insurance verification processes for all payers, including worker's compensation and auto. Participate in the QI plan by tracking data in accordance with established indicators. Accomplish projects and tasks to help achieve department and facility's mission, vision, and goals. Understand and operate office machinery; e.g., copier, fax, printers, computers, phones, pagers, calculators, etc. Greet patients in person and by phone as needed Attend and participates in webinars, education conferences, and/or meetings to coordinate and improve departmental processes involving the Revenue Cycle functions. Other duties as assigned. Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of experience working in a healthcare setting. High School Diploma/GED Preferred: Associates/BA in related field. Specific Skills, Knowledge, and Abilities: Exceptional collaboration skills; cooperative in sharing knowledge and information with others. Extremely flexible and adaptable; willing to assist in all areas of the business office at any given time and with little notice. Great problem solving and critical thinking skills. Knowledge of HIPAA guidelines and requirements. Strong written and verbal communication skills. Ability to multi-task while remaining very detail-oriented. Highly organized and self-motivated. Must be computer savvy and proficient in MS Office. Motor, Sensory, and Physical Requirements: Ability to stand or sit for prolonged periods of time. Manual dexterity required to operate modern office equipment. Employee must have normal or correctible range of hearing and eyesight. This position is mainly sedentary, with frequent handling of files and medical charts, requiring standing, bending, and lifting up to 20 lbs. maximum.
$29k-44k yearly est. Auto-Apply 25d ago
SVS Vision - Office Manager - Okemos, MI
SVS Vision, Inc. 3.7
Okemos, MI jobs
Job Description Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Managers and Assistant Managers also enjoy flexible schedules and the ability to manage their stores like a business using the SVS Vision procedures. Job Summary: SVS Vision Managers will be responsible for “hosting the party” on the sales floor while managing, training, and coaching staff members. Additionally, Managers will oversee customer service topics including but not limited to sales, being present on the sales floor, troubleshooting problematic lenses or frames, styling patients, and specific administrative duties. Managers work in a team of eye care professionals including optometrists. Their priority is to ensure quality service to the customers receiving eye examinations or picking out corrective lenses. Managers need to have a thorough understanding of the different types of optical aids available, and their duties usually include: Duties/Responsibilities: Provide a unique and excellent customer service experience for each patient General optician and receptionist duties Meet and exceed stores sales goals Assigning KPI's to staff Answering phones to assist patients Scheduling appointments/managing the appointment book Coaching, training, and developing employees Day-to-day store operations Weekly and monthly reporting Managing employee payroll hours Enforcement of corporate policies and procedures Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Ability to learn optical knowledge Strong problem-solving abilities Leadership/team building skills Organizational skills Knowledge of store merchandise and trends Benefits and Perks: Energetic environment Flexible schedule Paid vacation Paid mileage Paid holidays from date of hire Monthly Sales bonus 401K plans Affordable medical and dental benefits Vision benefits Life and disability insurance Employee assistance program Company sponsored discounts on many useful items and services Professional training Licensed and CE reimbursement (licensed states only) Yearly performance reviews Rewards and recognition for outstanding performance Opportunity for growth and promotions within the company
$39k-58k yearly est. 9d ago
SVS Vision - Office Manager - Ann Arbor, MI
SVS Vision, Inc. 3.7
Ann Arbor, MI jobs
Job Description Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Managers and Assistant Managers also enjoy flexible schedules and the ability to manage their stores like a business using the SVS Vision procedures. Job Summary: SVS Vision Managers will be responsible for “hosting the party” on the sales floor while managing, training, and coaching staff members. Additionally, Managers will oversee customer service topics including but not limited to sales, being present on the sales floor, troubleshooting problematic lenses or frames, styling patients, and specific administrative duties. Managers work in a team of eye care professionals including optometrists. Their priority is to ensure quality service to the customers receiving eye examinations or picking out corrective lenses. Managers need to have a thorough understanding of the different types of optical aids available, and their duties usually include: Duties/Responsibilities: Provide a unique and excellent customer service experience for each patient General optician and receptionist duties Meet and exceed stores sales goals Assigning KPI's to staff Answering phones to assist patients Scheduling appointments/managing the appointment book Coaching, training, and developing employees Day-to-day store operations Weekly and monthly reporting Managing employee payroll hours Enforcement of corporate policies and procedures Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Ability to learn optical knowledge Strong problem-solving abilities Leadership/team building skills Organizational skills Knowledge of store merchandise and trends Benefits and Perks: Energetic environment Flexible schedule Paid vacation Paid mileage Paid holidays from date of hire Monthly Sales bonus 401K plans Affordable medical and dental benefits Vision benefits Life and disability insurance Employee assistance program Company sponsored discounts on many useful items and services Professional training Licensed and CE reimbursement (licensed states only) Yearly performance reviews Rewards and recognition for outstanding performance Opportunity for growth and promotions within the company
$39k-58k yearly est. 10d ago
SVS Vision - Office Manager - Warren, MI
Svs Vision, Inc. 3.7
Warren, MI jobs
Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Managers and Assistant Managers also enjoy flexible schedules and the ability to manage their stores like a business using the SVS Vision procedures. Job Summary: SVS Vision Managers will be responsible for “hosting the party” on the sales floor while managing, training, and coaching staff members. Additionally, Managers will oversee customer service topics including but not limited to sales, being present on the sales floor, troubleshooting problematic lenses or frames, styling patients, and specific administrative duties. Managers work in a team of eye care professionals including optometrists. Their priority is to ensure quality service to the customers receiving eye examinations or picking out corrective lenses. Managers need to have a thorough understanding of the different types of optical aids available, and their duties usually include: Duties/Responsibilities: Provide a unique and excellent customer service experience for each patient General optician and receptionist duties Meet and exceed stores sales goals Assigning KPI's to staff Answering phones to assist patients Scheduling appointments/managing the appointment book Coaching, training, and developing employees Day-to-day store operations Weekly and monthly reporting Managing employee payroll hours Enforcement of corporate policies and procedures Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Ability to learn optical knowledge Strong problem-solving abilities Leadership/team building skills Organizational skills Knowledge of store merchandise and trends Benefits and Perks: Energetic environment Flexible schedule Paid vacation Paid mileage Paid holidays from date of hire Monthly Sales bonus 401K plans Affordable medical and dental benefits Vision benefits Life and disability insurance Employee assistance program Company sponsored discounts on many useful items and services Professional training Licensed and CE reimbursement (licensed states only) Yearly performance reviews Rewards and recognition for outstanding performance Opportunity for growth and promotions within the company
$40k-59k yearly est. Auto-Apply 11d ago
SVS Vision - Office Manager - Warren, MI
SVS Vision, Inc. 3.7
Warren, MI jobs
Job Description Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Managers and Assistant Managers also enjoy flexible schedules and the ability to manage their stores like a business using the SVS Vision procedures. Job Summary: SVS Vision Managers will be responsible for “hosting the party” on the sales floor while managing, training, and coaching staff members. Additionally, Managers will oversee customer service topics including but not limited to sales, being present on the sales floor, troubleshooting problematic lenses or frames, styling patients, and specific administrative duties. Managers work in a team of eye care professionals including optometrists. Their priority is to ensure quality service to the customers receiving eye examinations or picking out corrective lenses. Managers need to have a thorough understanding of the different types of optical aids available, and their duties usually include: Duties/Responsibilities: Provide a unique and excellent customer service experience for each patient General optician and receptionist duties Meet and exceed stores sales goals Assigning KPI's to staff Answering phones to assist patients Scheduling appointments/managing the appointment book Coaching, training, and developing employees Day-to-day store operations Weekly and monthly reporting Managing employee payroll hours Enforcement of corporate policies and procedures Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Ability to learn optical knowledge Strong problem-solving abilities Leadership/team building skills Organizational skills Knowledge of store merchandise and trends Benefits and Perks: Energetic environment Flexible schedule Paid vacation Paid mileage Paid holidays from date of hire Monthly Sales bonus 401K plans Affordable medical and dental benefits Vision benefits Life and disability insurance Employee assistance program Company sponsored discounts on many useful items and services Professional training Licensed and CE reimbursement (licensed states only) Yearly performance reviews Rewards and recognition for outstanding performance Opportunity for growth and promotions within the company
$40k-59k yearly est. 11d ago
SVS Vision - Office Manager - Waterford, MI
Svs Vision, Inc. 3.7
Waterford, MI jobs
Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Managers and Assistant Managers also enjoy flexible schedules and the ability to manage their stores like a business using the SVS Vision procedures. Job Summary: SVS Vision Managers will be responsible for “hosting the party” on the sales floor while managing, training, and coaching staff members. Additionally, Managers will oversee customer service topics including but not limited to sales, being present on the sales floor, troubleshooting problematic lenses or frames, styling patients, and specific administrative duties. Managers work in a team of eye care professionals including optometrists. Their priority is to ensure quality service to the customers receiving eye examinations or picking out corrective lenses. Managers need to have a thorough understanding of the different types of optical aids available, and their duties usually include: Duties/Responsibilities: Provide a unique and excellent customer service experience for each patient General optician and receptionist duties Meet and exceed stores sales goals Assigning KPI's to staff Answering phones to assist patients Scheduling appointments/managing the appointment book Coaching, training, and developing employees Day-to-day store operations Weekly and monthly reporting Managing employee payroll hours Enforcement of corporate policies and procedures Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Ability to learn optical knowledge Strong problem-solving abilities Leadership/team building skills Organizational skills Knowledge of store merchandise and trends Benefits and Perks: Energetic environment Flexible schedule Paid vacation Paid mileage Paid holidays from date of hire Monthly Sales bonus 401K plans Affordable medical and dental benefits Vision benefits Life and disability insurance Employee assistance program Company sponsored discounts on many useful items and services Professional training Licensed and CE reimbursement (licensed states only) Yearly performance reviews Rewards and recognition for outstanding performance Opportunity for growth and promotions within the company
$40k-58k yearly est. Auto-Apply 60d+ ago
SVS Vision - Office Manager - Waterford, MI
SVS Vision, Inc. 3.7
Waterford, MI jobs
Job Description Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Managers and Assistant Managers also enjoy flexible schedules and the ability to manage their stores like a business using the SVS Vision procedures. Job Summary: SVS Vision Managers will be responsible for “hosting the party” on the sales floor while managing, training, and coaching staff members. Additionally, Managers will oversee customer service topics including but not limited to sales, being present on the sales floor, troubleshooting problematic lenses or frames, styling patients, and specific administrative duties. Managers work in a team of eye care professionals including optometrists. Their priority is to ensure quality service to the customers receiving eye examinations or picking out corrective lenses. Managers need to have a thorough understanding of the different types of optical aids available, and their duties usually include: Duties/Responsibilities: Provide a unique and excellent customer service experience for each patient General optician and receptionist duties Meet and exceed stores sales goals Assigning KPI's to staff Answering phones to assist patients Scheduling appointments/managing the appointment book Coaching, training, and developing employees Day-to-day store operations Weekly and monthly reporting Managing employee payroll hours Enforcement of corporate policies and procedures Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Ability to learn optical knowledge Strong problem-solving abilities Leadership/team building skills Organizational skills Knowledge of store merchandise and trends Benefits and Perks: Energetic environment Flexible schedule Paid vacation Paid mileage Paid holidays from date of hire Monthly Sales bonus 401K plans Affordable medical and dental benefits Vision benefits Life and disability insurance Employee assistance program Company sponsored discounts on many useful items and services Professional training Licensed and CE reimbursement (licensed states only) Yearly performance reviews Rewards and recognition for outstanding performance Opportunity for growth and promotions within the company
$40k-58k yearly est. 22d ago