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About the role: Job Description SummaryThe Customer Success Executive is responsible for customer success planning and associated technical engagements designed to ensure our NAPS customers are successful in realizing value from Red Hat products and platforms. You will work with select NAPS customers to develop success plans and lead discussions with senior customer executives, Enterprise Architects, IT Management and Developers. You will collaborate with a variety of internal and external teams to develop proof of concepts and programs and oversee implementation projects to ensure technical, process and program blockers are removed and customers realize the value of their investment.What you will do: ● Understand customers' overall Red Hat portfolio, technical and business priorities, and success measures. ● Create and execute customer success plans with discrete projects, milestones, and actions to achieve customers' business objectives by tasking technical execution teams. ● Identify opportunities for increased consumption, track monthly consumption against targets and plan key deployment timelines and milestones. ● In collaboration with others, apply technical knowledge and customer insights to create a migration and modernization roadmap for applicable workloads and applications. ● Orchestrate Design and Discovery Sessions to build plans for implementing solutions - governing design in line with customer business goals. ● Be the Voice of the Customer. Share insights and best practices, and connect with Engineering and Product teams to remove blockers. ● Target and resolve issues to remove impediments in order to prove the value of implementing Red Hat technologies. ● Assess the customer's knowledge of Red Hat's products and overall cloud readiness to support customers through a structured learning plan and ensure delivery through partners. About the role: ● 8+ years working in enterprise software from a customer success management, technical consulting, technical project management, technical sales, support or Quality Assurance (QA) perspective. ● Experience with technical project planning and execution management. ● Ability to independently deliver consultative type customer facing engagements. ● Practical knowledge of DevOps and agile concepts, application development and deployment tools. ● Practical experience with one or more Public Cloud providers (AWS, Azure, GCP, IBM Cloud) and their integration with enterprise customers is a plus, with recent Public Cloud certification a distinct ● Experience with and/or understanding of NAPS Customer base ● Active DoD Secret clearance required (Top Secret) preferred The salary range for this position is $185,590.00 - $296,870.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

About UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at *************** Role SummaryThe Global Procurement Sr. Manager for Travel, Meetings & Events will report to the Global Procurement Director. The position will have key responsibility for all aspects of sourcing for these categories. This includes ownership of all negotiations related to airlines, hotels, meeting facilities, corporate credit cards, travel agencies, and booking tools. In addition, the role partners with respective key stakeholders across the company to identify and prioritize needs, will understand the market to determine appropriate sources of supply, and benchmark/baseline the current state. This person is also responsible for developing the sourcing strategy for these categories. This includes, but is not limited to, managing and leading periodic supplier business reviews (i.e., EBs, QBRs, etc.), leading the competitive process (i.e., RFx, Auctions, etc.), supplier selection, commercial negotiations, deal finalization, and similar Senior Category Manager competencies. Also, they will partner with internal Shared Service organizations (i.e. Legal, Risk, Privacy, Insurance, Finance, Accounts Payable, etc.) for onboarding, contracting, etc. In addition, they will partner closely with Executive Assistants across the company to prioritize needs and establish discounts with properties and airlines that fit our travel needs. In addition, this person will manage the Travel Policies and guidelines for all Sophos users, including setting guidelines, reporting on compliance, and identifying opportunity areas for savings. The right candidate will have excellent teamwork skills and partnering ability with multiple departments and stakeholders, as well as being able to present and communicate effectively (both oral and written) with all levels of management.What You Will Do Responsible for Global Strategic Procurement for all areas of the Travel category. Develop close working relationships at all levels to stay aware of the strategic direction, how third parties support and add value, and with the purpose of being able to find holistic solutions that meet their needs. Understand and research the relevant sub-categories so you remain aware of best practices, leading suppliers, benchmark and baseline data, industry trends, etc. Partner with Shared Service organizations to manage onboarding, contracting and negotiations with suppliers as efficiently and effectively as possible. Lead some and support all organizational development through roadmap projects, special initiatives, etc. Lead regular business reviews with key suppliers. Set strategy and prioritize needs for this role and for a Travel Specialist who works with this position Create approval decks, savings cases, and contract summaries for obtaining internal buy-in. Work closely with Sophos business partners and their teams to lead all sourcing related activities to create significant value for the business. Drive savings/value creation and spend under management (“SUM”) for your areas of responsibility. Work cross-functionally with global and regional counterparts. Provide information to support monthly forecasts vs actuals, project pipeline opportunities, and projected savings. Partner closely with our Admin community to understand needs and preferences Negotiate remediations with suppliers, when necessary. Develop a thorough knowledge of company operations, policies, and procedures. Manage highly confidential and critical information. What You Will Bring 10+ years of strategic sourcing and category management expertise, with a preference for relevance in Travel Program Management Direct experience negotiating agreements to completion across all phases of Strategic Sourcing. The ability to work through complex, often lengthy projects, with a sense of urgency to successful outcomes. Ability to view all managed categories in a strategic context, and to implement those strategies. Partnership and relationship management expertise with business units at all levels and functions. Both inductive and deductive related analytical skills for problem solving and risk mitigation. Excellent reading comprehension and the ability to understand complex contracts. Strong listening, oral communication and writing skills. Skilled presentation experience to large audiences and executive leaders. Able to work across cultures effectively, valuing diversity within a virtual team. Track record of performance with measurable results and successful outcomes In the United States, the base salary for this role ranges from $125,000 to $209,000. In Canada, the base salary for this role ranges from $105,000 to $175,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. #li-remote#B2#li-ND2 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at *************** Role Summary As a Sales Development Representative (SDR) at Sophos, you will play a crucial role in driving business growth by generating and qualifying sales opportunities for the entire Sophos product suite. You will manage both inbound and outbound prospecting efforts, identifying high-potential leads and contributing directly to the sales pipeline. In this role, you will work closely with Account Executives and other teams, ensuring a smooth transition of qualified leads and identifying cross-sell opportunities within existing accounts. Success in this role requires a blend of strategic thinking, tenacity, and a passion for engaging with decision-makers at all levels. This is a dynamic and fast-paced position where you will be expected to meet and exceed performance targets while learning the ins and outs of the sales process, preparing you for future advancement within the organization. With a strong focus on customer needs, collaboration with internal teams, and consistent self-improvement, this role provides the foundation for long-term success within Sophos. What You Will Do * Consistently meet and surpass monthly KPIs for Sales Accepted Leads (SALs) and pipeline contribution. * Manage inbound leads effectively, prioritizing responses and crafting action plans that align with company objectives. * Hunt for new logo opportunities and current customer cross-sell opportunities using tools like ZoomInfo, Outreach, LinkedIn Sales Navigator, and more. * Meet and exceed daily activity goals for calls, emails, and other outreach methods to engage prospects. * Engage with prospects through various channels, including phone, email, LiveChat, and SMS, using authentic and persuasive messaging. * Demonstrate a deep understanding of Sophos products and solutions, clearly communicating their value in discovery calls and emails. * Work closely with Account Executives, engineers, and partners to generate strategic campaigns for top-tier results. * Conduct research to identify key decision-makers and map out organizations for effective cold-calling. * Ask insightful questions to uncover customer pain points and business challenges, positioning Sophos solutions as the ideal fit. * Keep Salesforce up to date with lead information, including quotes, conversation notes, and decision-making criteria. * Actively participate in team meetings, contributing feedback to improve prospecting and demand generation initiatives. What You Will Bring * Clear, concise, and persuasive verbal and written communication abilities. * Strong ability to listen and understand customer needs, challenges, and goals. * Thrives under pressure, handling rejection with persistence and turning adversity into an opportunity. * Fearlessly embraces new challenges and confidently engages with prospects, regardless of their title or experience. * Highly results-oriented, motivated to exceed targets and outperform peers. * Skilled at asking insightful questions to uncover customer needs and challenges, and tailoring responses accordingly. * Quick to adjust to changing situations, with the ability to shift approaches based on customer cues or new information. * Positive, collaborative, and supportive of team success while maintaining a high level of professionalism. * Demonstrates the ability to rapidly learn new tools, processes, and technologies to optimize performance. * Maintains high standards of professionalism and ethics in all interactions with prospects and internal teams. * A growth mindset, eager to develop sales skills and progress toward more advanced roles, such as Account Executive or Commercial Account Manager. In the United States, the base salary for this role ranges from $47,600 to $79,100. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. #B1 #li-hybrid #LI-MG1 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply. What's Great About Sophos? * Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. * Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit * Employee-led diversity and inclusion networks that build community and provide education and advocacy * Annual charity and fundraising initiatives and volunteer days for employees to support local communities * Global employee sustainability initiatives to reduce our environmental footprint * Global fitness and trivia competitions to keep our bodies and minds sharp * Global wellbeing days for employees to relax and recharge * Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Red Hat, our interns are an integral part of the team. They don't get relegated to busywork or unimportant tasks, but participate in the day-to-day work and are active contributors to their team. We are currently looking for Software Engineering interns to join us in Boston, MA or Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. You will be part of a cohort of interns and have the opportunity to work on multiple projects within Global Engineering while also receiving learning and curriculum on different technologies. These projects and curriculum may include areas such as Ansible, RHEL, OpenShift, AI, and more. You'll also have the chance to work with technologies like Python, GitHub, Java, Agile, JavaScript, etc. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. **Job Responsibilities:** + Work closely with your mentor to design, develop, and maintain code in Python, Golang or similar programming language + Add new features, debug, identify, and track issues in Red Hat products (RHEL, OpenShift or other) + Collaborate with the wider team members and other departments such as Quality Engineering, Designers, Product Management or Documentation team throughout the product cycle + Network with other talented interns in a workplace where you can be yourself and thrive **Required Skills:** + Working knowledge of written and spoken English + Basic knowledge of and passion for Software Engineering, basic knowledge and willingness to use Python, Golang or similar programming language + Passion, curiosity, and desire to create new things and examine how things work internally + Willingness to learn and proactively work as a part of a wider team **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the U.S. Pacific or Mountain Time Zone. In this role, you will work with a small set of enterprise customers to provide direct technical and architectural guidance for the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just “break-fix” solutions. Customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses. Technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between Red Hat and our customers. You will forge relationships with your customers, develop a deep technical understanding of their Red Hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer's expectations and communications through resolution of such incidents. You will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf. At the same time, you'll work closely with our engineering, research and development, product management, and technical support teams to debug, test, and resolve issues. The ideal TAM is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly and uses their time efficiently. What You Will Do • Support enterprise customers in implementing automated and containerized cloud application platform solutions • Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms • Develop relationships with key business and IT stakeholders and become an expert on a customer's implementation by understanding their top business goals and priorities • Perform technical reviews and share knowledge to proactively identify and prevent issues • Gain understanding of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat • Collaborate with the engineering, research and development, product management, and technical support teams • Create customer engagement plans and keep the documentation on the customer's environment updated • Create documentation regarding customer issues and technical details on how to resolve them • Manage and grow customer relationships by delivering attentive, relationship-based support • Build trust with customers and serve as their advocate within Red Hat • Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies. • Provide advice and guidance to customers about their current and future Red Hat products • Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams • Complete analysis and present periodic reviews of operational performance to customer leadership • Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success • Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases • Travel occasionally to visit regional customers What You Will Bring • 5+ years of experience working in a support, development, engineering, IT, or a quality assurance organization • Administration experience with Platform-as-a-Service (PaaS) cloud solutions like Red Hat OpenShift Container Platform • Expertise in enterprise cloud solutions like Platform-as-a-Service (PaaS), containers, Kubernetes, cloud management, and IT automation • Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support • Competent comprehension of enterprise architecture and strategic business drivers • Ability to manage multiple issues and projects with shifting priorities and timelines • Outstanding written and verbal communication skills and ability to convey complex information to customers clearly and concisely in English • Ability to travel for customer visits and events within the region • Residence within the U.S. Pacific or Mountain Time Zone • Bachelor's degree or an equivalent in a technology-related discipline, ideally computer science or engineering is a plus • Experience working in DevOps environments preferred • Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts a plus • Familiarity with source code management tools like Git or SVN preferred • Red Hat Certified Engineer (RHCE) a plus The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

We are currently looking for UX Research interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field. You'll contribute to an international team by conducting research to better understand user needs and behaviors, helping to inform and shape the design of our products. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Assist in preparing research plans, interview guides, and participant recruitment materials. Support the execution of user research studies, including interviews, surveys, and usability tests. Help conduct standard research activities such as usability testing, card sorting, and concept evaluations. Summarize and synthesize research findings for review by senior researchers and cross-functional teams. Organize and maintain research data, documentation, and insights for easy access and reference. Network with other talented interns in a workplace where you can be yourself and thrive Required Skills: Familiarity with qualitative and quantitative research techniques such as interviews, surveys, and usability testing. Ability to analyze and synthesize data to uncover insights and user behavior patterns. Strong written and verbal communication skills with a collaborative approach to working with cross-functional teams and presenting research findings. Basic knowledge and willingness to use AI tools to aid research processes About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Engage with customers to understand the PoC technical requirements, focusing on goals, APIs, data pipelines, deliverables, and success criteria. Identify specific hardware, network, and software dependencies, including storage, cloud services and AI resources. *Telecommuting role to be performed anywhere in the U.S. What You Will Do: Deploy and configure Red Hat OpenShift resources within the PoC environment. Document and demonstrate solutions by developing documentation, diagrams, code comments, and code reviews. Write custom YAML manifests for defining Red Hat OpenShift resources. Build multi-product demos and AI/ML workflows using Predictive and Generative AI, utilizing the Red Hat product and Red Hat AI stack. Develop use cases that showcase the value of Red Hat OpenShift and related products, emphasizing AI integration, automation with Red Hat Ansible Automation Platform which includes creating and guiding new feature development based on insights from customer engagements. Perform troubleshooting of Red Hat products, including Red Hat OpenShift Container Platform, Red Hat OpenShift AI, RHEL AI, and Red Hat OpenShift Virtualization Platform, to restore normal functioning. Work with cross-functional teams (product, development, platform engineers) to analyze and clarify business requirements. Implement DevOps practices for continuous integration using Red Hat Openshift Pipelines. Share test findings, conclusions, sugestions, and best practices through reports, presentations, Red Hat Developer blogs, and official documentation to assist partners and customers. Design, develop, containerize, and deploy AI/ML applications and models using Red Hat OpenShift AI. Participate in customer calls, providing guidance on product installation and maintenance procedures, and support the troubleshooting of customer environment problems. Review blogs and documentation related to AI, Application Development, DevOps, and Red Hat products to enhance technical expertise. What You Will Bring: Master's degree (U.S. or foreign equivalent) in Computer Science or related field and one (1) year of experience in the job offered or related role. Must have one (1) year of experience with: Kubernetes, Red Hat OpenShift, Podman Desktop, and cloud-native technologies as well as microservices architecture, including API design and versioning; enterprise container architectures and solutions, Red Hat OpenShift, Red Hat Enterprise Linux, and deploying and running container solutions in private, public, and hybrid clouds; CI/CD tools, including Git and Red Hat OpenShift GitOps (ArgoCD); MLOps, covering deep learning frameworks, RAG implementation, and robust model deployment and fine-tuning strategies, specifically within the Red Hat OpenShift AI environment; Red Hat Enterprise Linux, managing containerized applications on Red Hat OpenShift, and automating infrastructure with Red Hat Ansible Automation Platform; Granite family of LLMs, and open source communities, including InstructLab, vLLM, Open Data Hub, and Pytorch; upstream development practices using languages Go, Python, Java, or C++ and agile workflows; and communicating the value proposition of Red Hat OpenShift technology in comparison to DIY Kubernetes and VMware-based initiatives. Must have six (6) months of experience with Telecommunications Technologies and Networking Infrastructure. #LI-DNI The salary range for this position is $113,547 - $125,986/year. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

About The Job Red Hat FSI Service is adding a Consulting Services Account Specialist to be part of the services selling team covering the largest financial services institutions across North America. As an Account Specialist, you will help oversee the successful delivery of projects under your management from kickoff to closeout, including determining scope details and monitoring the project's progress to ensure that it conforms to customer expectations and contractual agreements. You'll also help identify and qualify new business opportunities and work with Red Hat's Sales team to formulate account strategies that promote product adoption and revenue growth. You will partner with Red Hat's sales representatives to guide consulting sales opportunities from qualification to closing while managing all assigned projects and resources, focusing on meeting revenue, margin, and booking goals across our Services Portfolio. You'll also be responsible to provide support for escalations, manage customer governance conversations, and coordinate with the general team of architects and project managers within your region. You'll need to have a good foundation of technical knowledge, as well as project and scope management expertise, as you'll establish the technical and non-technical enablement needs for the Consulting team. What You Will Do • Sell Red Hat's services and solutions using the business requirements of your customers to create unique technical offerings, including focuses across AI, virtualization, automation, and containers • Meet bookings ACV targets for Red Hat consulting, training, and technical account management offerings • Grow your territory through the development of internal business partnerships with the field sales team and alliance and partner programs • Design and implement effective, high-impact technical and business solutions for Red Hat's customers with a focus on Red Hat OpenShift Container Platform • Accurately and consistently provide revenue and booking forecasts for your territory • Manage revenue and booking goals across all practices; meet margin and use targets • Ensure successful delivery of all projects by being involved in change management, planning, and governance meetings with the customer • Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team Working closely with Red Hat sellers and delivery, you will be expected to do the following: • Independently handle assigned accounts to identify service opportunities • Support the preparation and delivery of proposals, ensuring alignment with customer needs • Respond to inquiries related to consulting, training, and technical services • Track sales activities and maintain accurate records in CRM systems • Report revenue forecasts and opportunity pipeline to leadership • Collaborate with cross-functional teams to ensure successful service engagements • Sell and manage complex, multi-product solutions using Red Hat Technical Decision Point and Services Delivery Frameworks • Grow your revenue base on a quarterly basis • Manage escalations without supervision • Assist with negotiating Red Hat's master services agreements and statements of work with the customers and the legal team What You Will Bring • Knowledge of technical or business consulting practices • Experience in banking or financial services is a plus • Experience in project delivery • Experience with internal or external sales • Ability to architect complex solutions using multiple offerings and technologies to deliver requested business value • Experience adhering to agile methodologies within project teams • Knowledge of application development or cloud solutions creation and delivery • Experience in and willingness to speak at public conferences and meetups Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. The salary range for this position is $260,330.00 - $429,590.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

at Wind River Presales Chief Architect & Solutions, Emerging Technologies Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The company's software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. We've achieved recent 5G milestones including the world's first successful 5G data session with Verizon and building one of the largest Open RAN networks in the world with Vodafone. The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a “Top Workplace” for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer-focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software defined world. About the Role Wind River seeks a visionary, highly skilled, and experienced Chief Architect to lead our technical efforts. This role will drive excellence in cloud-native and edge computing, software-defined networking, Linux system engineering, CI/CD frameworks, cybersecurity, and cutting-edge AI solutions. The Chief Architect will work across diverse technology platforms and multiple industry verticals, ensuring strategic alignment and innovation. Key Responsibilities: Architectural Leadership: Provide visionary leadership and strategic direction for developing and deploying Linux, SDN, Kubernetes, Cloud, and Edge solutions. Solution Design: Design and architect scalable, resilient, and secure solutions for Telco, Aerospace & Defense, FSI, and Automotive sectors. Technical Expertise: Serve as the subject matter expert in SDN (control plane and data plane), Kubernetes, Cloud, Edge computing, and CI/CD pipelines. Innovation: Drive innovation by evaluating and integrating emerging technologies and methodologies to enhance our product offerings. Collaboration: Work closely with cross-functional teams, including engineering, product management, and operations, to ensure alignment and successful project delivery. Mentorship: Mentor and guide engineering teams, fostering a culture of technical excellence and continuous improvement. Stakeholder Engagement: Engage with key stakeholders, including customers and partners, to understand their needs and translate them into technical requirements and solutions. Compliance and Standards Ensure all solutions comply with industry standards, regulatory requirements, and best practices. Qualifications: Education:** Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Experience: Minimum of 10 years of experience in Linux, software architecture and design, focusing on SDN, Kubernetes, Cloud, and Edge computing. Proven track record of leading and delivering large-scale, complex projects in the Telco, Aerospace & Defense, FSI, or Automotive sectors. Technical Skills: Deep understanding of SDN technologies, including both the control plane and data plane. Extensive experience with Kubernetes and container orchestration. Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud). Strong knowledge of Edge computing frameworks and architectures. Expertise in CI/CD tools and practices Linux development including kernel module integration Soft Skills: Excellent leadership and communication skills. Strong problem-solving and analytical abilities. Ability to work effectively in a fast-paced, dynamic environment. Strong interpersonal skills and the ability to collaborate with diverse teams. Preferred Qualifications Experience with AI/ML integration in network solutions. Familiarity with security protocols and best practices in cloud and edge environments. Certifications in relevant technologies (e.g., Kubernetes, AWS Certified Solutions Architect). BENEFITS Flexible home office! We offer the flexibility of a hybrid work schedule or 100% remote Named Top Workplace for the 8th year in a row Wind River's commitment to DEIB 100% Employee covered Medical, Dental, and Vision insurance* Flexible Time Off policy* + 12 observed Holidays 401K with company match Health Savings Account (HSA) and Flexible Spending Account (FSA) Wellness Benefits through Unmind Compensation The annual base salary range for this role's listed grade level is $270,000 to $360,000 OTE for Colorado, New York, and New Jersey residents, and $290,000 to $380,000 OTE for SF Bay Area, Greater Seattle, NYC, and Washington, DC, residents. Salary ranges are determined through interviews and a review of the education, experience, knowledge, skills, location, and abilities of the applicant, and equity with other team members. Employees in this role are also eligible for the following benefits in accordance with the terms of the Company's plans: health, dental, vision insurance, life insurance, flex time off, eligibility to enroll in 401k, and 12 paid holidays OUR COMMITMENT TO DIVERSITY Wind River is committed to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, HIV status, family medical history or genetic information, family or parental status including pregnancy, or any other status protected by the laws or regulations in the locations where we operate. Wind River will not tolerate discrimination or harassment based on these characteristics. To learn more, visit Wind River at ****************** APPLICANT PRIVACY NOTICE: Your privacy is of the utmost importance to us. At Wind River, we strictly adhere to all applicable data privacy laws. Please review Wind River's Applicant Privacy Notice, which can be found here. LI-GB1LI - HYBRID

We are currently looking for Technical Writing interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. As a Technical Writer, you'll assist in the creation of feature documentation, user guides, and premium content that accompany our solutions. You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a customer focus by participating in existing programs, and grow your technical expertise and strength. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Work closely with content strategists, engineering project teams, technical writers, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat solution releases. Engage and collaborate with the closed-loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience. Effectively manage documentation projects and deliver customer-focused documentation Gain expertise in the use of our internal documentation toolchain, including the publishing platform and issue tracking tools Network with other talented interns in an inclusive workplace where you can be yourself and thrive Required Skills: Excellent written and verbal communication skills in English Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes Ability to effectively establish and maintain communication with subject matter experts and other project team members. Passion, curiosity, and desire to create new things and examine how things work internally Willingness to learn and proactivity work as a part of a wider team **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

The Red Hat Services team is looking for a Services Account Specialist 2 to join our East Services Team. The Services Account Specialist 2 exercises judgment when following general instructions and works with limited supervision to position standard consulting, training and TAM offerings to customers. The role is responsible for coordinating across teams, updating sales pipelines, contributing to sales planning discussions, and working with project delivery teams to support project success. This position resolves routine and semi-routine issues of limited complexity in support of sales execution. The main objectives for this role are achieving bookings and revenue goals. A tailored enablement path will be provided for the successful candidate. The successful candidate will be classified as a remote associate and will be expected to travel to meet with customers frequently. What you will do: Grow your territory and diversify your business Accurately and consistently provide bookings and revenue forecasts for your territory Manage bookings and revenue goals across all practices; meet margin and use targets Collaborate with teams to design and implement complex, effective and high-impact solutions for Red Hat's customers Value sell solutions focused on delivering customer value Ensure successful delivery of programs Grow territory revenue base on a quarterly basis Manage escalations without supervision Negotiating Red Hat master services agreements and statements of work (SoWs) with customers and the Red Hat Legal team What you will bring: Experience with internal or external sales Knowledge of technical or business consulting practices Experience in project delivery Solid people management skills Experience adhering to agile methodologies within project teams Knowledge of application development and cloud solutions creation and delivery Experience and ability to speak at public conferences and meetups Ability to architect complex solutions using multiple products and technologies to deliver requested business value The salary range for this position is $116,170.00 - $179,980.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

We are currently looking for Business Analyst interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. During this internship, you will help apply data management and analysis techniques to quantify the health and sustainability of open source software communities. You will have regular contact with AL/ML engineers and other data scientists gaining important insights into how Red Hat fosters its open source communities to grow its business. And you'll collaborate with open source community builders to provide timely reports of upstream activities to Red Hat stakeholders. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Collect and document input from Red Hat technology users, customers, and other stakeholders to understand customer needs and requirements. Execute and develop a competitive analysis through researching competitive solutions and documenting their relative strengths and weaknesses. Develop and prioritize and document requirements, epics, and user stories for new releases of our offerings. Translate key findings into visualized presentations Network with other talented interns in an inclusive workplace where you can be yourself and thrive Required Skills: Excellent written and verbal communication skills in English Ability to manage tasks, meet deadlines and analyze data to foster data-driven decisions Ability to effectively establish and maintain communication with both internal and external stakeholders Strong organizational and logistical skills Passion, curiosity, and desire to create new things and examine how things work internally Willingness to learn and proactively work as a part of a wider team About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

About the role: As a Portfolio Enablement Manager, you help drive the future growth and performance of Red Hat field associates and partners by taking accountability for the full lifecycle of enablement programs that contribute to the success of the long-term business strategies and revenue goals of Red Hat and the Red Hat Partner Ecosystem. In this role, you'll be seen as a learning ambassador, a learning SME, and collaborate on projects where you will work with a cross-functional team of people focused on enablement vision and innovation resulting in engaging and impactful learning experiences for Red Hat and partner associates. What you will do: Conduct thorough learning needs assessments specific to the joint product solution, identifying gaps in technical skills and knowledge for target audiences (e.g., developers, administrators, sales engineers, and architects). Define clear, measurable learning objectives that align with the technical capabilities and business value of the combined Red Hat/partner solution Orchestrate SME input across Ecosystem, Go-to-market teams and business units. Design comprehensive, modular curriculum frameworks and course outlines for sales and technical training (e.g., e-learning, instructor-led training, hands-on labs, microlearning). Develop engaging and effective instructional materials (e.g., storyboards, scripts, practical labs, scenario-based exercises, demonstrations) that showcase the integration and interoperability of the joint solution. Evaluate the effectiveness of the training materials and programs based on learner feedback and performance metrics, iterating on content for continuous improvement. Engage with leadership and stakeholders to provide updates on program status, seek guidance on strategic decisions, and advocate for program support and resources. Ensure that program and project deliverables meet team standards and are delivered on time, optimizing quality and effectiveness. Define, track, and analyze key metrics that drive business impact and use those insights to improve learning content and delivery methods. Develop formal networks across Red Hat to influence priorities and objectives both internally and with partners, consistently reinforcing a "Red Hat" mindset. What you will bring: Strong experience with proven instructional design methodologies Excellent written and verbal communication skills Excellent problem solving and critical thinking skills Excellent influence, facilitation, collaboration, negotiation, and presentation skills Experience managing programs and projects Experience with learning management systems and/or revenue enablement platforms Experience with Seismic design The salary range for this position is $77,520.00 - $124,020.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

at Wind River Senior Industry Marketing Manager - Aerospace, Defense, Government Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The company's software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. We've achieved recent 5G milestones including the world's first successful 5G data session with Verizon and building one of the largest Open RAN networks in the world with Vodafone. The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a “Top Workplace” for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer-focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software defined world. Overview: Wind River is seeking a strategic and industry-savvy and result-driven Marketing Manager to drive awareness and demand for our solutions across the global Aerospace, Defense, and Government (ADG) sectors. This role requires a deep understanding of the ADG landscape-including its technologies, buyer personas, and regulatory environment-and the ability to translate that knowledge into compelling messaging, content, and campaigns. The ideal candidate has a proven track record in marketing embedded and intelligent edge solutions to A&D and government buyers, with a focus on pipeline growth. As a key member of the marketing team, you'll collaborate with Sales, Product, and Partner teams to develop and execute targeted campaigns that resonate with technical and executive audiences. You'll craft thought leadership and content that positions Wind River as a trusted voice in the industry, while driving measurable impact on pipeline growth and market visibility. What You'll Do: Serve as a subject matter expert on the ADG industry, staying current on market trends, regulatory developments, and customer needs. Translate complex technology and regulatory topics into clear, compelling messaging tailored to the ADG audience. Develop high-impact content-including blogs, whitepapers, sales collateral, and thought leadership-that reflects our industry perspective and strengthens market positioning. Define and execute integrated marketing campaigns across digital, email, social, paid media, and events to drive awareness and pipeline growth. Collaborate with Sales to align marketing programs with strategic account priorities and accelerate deal velocity. Partner with industry collaborators on co-marketing initiatives and joint events. Monitor and analyze campaign performance, using insights to optimize future efforts. Ensure brand consistency and compliance across all marketing touchpoints. Manage marketing budgets and timelines effectively. What You'll Bring: 7+ years of experience in marketing to A&D and Federal Government sectors, including ground, air, naval, space, and civilian agencies (Homeland Security, Veterans Affairs, Social Security Administration, Treasury, Health and Human Services, etc) Demonstrated expertise in embedded and intelligent edge technologies, with a strong grasp of their strategic applications in the Aerospace, Defense, and Government (ADG) sectors. In-depth knowledge of defense industry buyer personas, including prime integrators and emerging/non-traditional contractors. Well-versed in the regulatory landscape governing the ADG industry, with the ability to interpret and translate complex requirements into compliant, market-relevant messaging. Proven ability to develop high-impact content-such as blogs, whitepapers, and thought leadership pieces-that articulates our point of view and positions Wind River as an industry leader. Skilled at crafting clear, compelling messaging tailored to both technical and executive audiences, grounded in industry insight and aligned with customer needs. Proven success in demand generation and event marketing; ABM experience is a plus. Strong project management and cross-functional collaboration skills. Familiarity with government procurement cycles and marketing alignment. Comfortable working in a fast-paced, matrixed environment with Sales and Partner teams. Proficient in Salesforce, AI tools, and performance analytics platforms. BENEFITS Flexible home office! We offer the flexibility of a hybrid work schedule or 100% remote Named Top Workplace for the 8th year in a row 100% Employee covered Medical, Dental, and Vision insurance* Flexible Time Off policy* + 12 observed Holidays 401K with company match Health Savings Account (HSA) and Flexible Spending Account (FSA) Wellness Benefits through Unmind COMPENSATION The annual base salary range for this role's listed grade level is $120,000 to $180,000 plus a bonus for Colorado, New York, and New Jersey residents, and $150,000 to $200,000 plus a bonus for SF Bay Area, Greater Seattle, NYC, and Washington, DC, residents. Salary ranges are determined through interviews and a review of the education, experience, knowledge, skills, location, and abilities of the applicant, and equity with other team members. Employees in this role are also eligible for the following benefits in accordance with the terms of the Company's plans: health, dental, vision insurance, life insurance, flex time off, eligibility to enroll in 401k, and 12 paid holidays. To learn more, visit Wind River at ****************** APPLICANT PRIVACY NOTICE: Your privacy is of the utmost importance to us. At Wind River, we strictly adhere to all applicable data privacy laws. Please review Wind River's Applicant Privacy Notice, which can be found here. LI-GB1LI - REMOTE “Wind River is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law”

A leading enterprise open source company is seeking a Principal Consultant to deliver and implement solutions for clients in North America. This role involves managing technical issues, guiding project teams, and overseeing deployment of cloud technologies like OpenShift and Ansible. The ideal candidate will have over 7 years of experience with enterprise projects, excellent communication skills, and a Red Hat Certified Engineer (RHCE) certification. The position offers a competitive salary and benefits, including comprehensive health coverage and a retirement plan. #J-18808-Ljbffr

About UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at *************** Role SummaryAs a Sales Development Representative (SDR) at Sophos, you will play a crucial role in driving business growth by generating and qualifying sales opportunities for the entire Sophos product suite. You will manage both inbound and outbound prospecting efforts, identifying high-potential leads and contributing directly to the sales pipeline. In this role, you will work closely with Account Executives and other teams, ensuring a smooth transition of qualified leads and identifying cross-sell opportunities within existing accounts. Success in this role requires a blend of strategic thinking, tenacity, and a passion for engaging with decision-makers at all levels. This is a dynamic and fast-paced position where you will be expected to meet and exceed performance targets while learning the ins and outs of the sales process, preparing you for future advancement within the organization. With a strong focus on customer needs, collaboration with internal teams, and consistent self-improvement, this role provides the foundation for long-term success within Sophos.What You Will Do Consistently meet and surpass monthly KPIs for Sales Accepted Leads (SALs) and pipeline contribution. Manage inbound leads effectively, prioritizing responses and crafting action plans that align with company objectives. Hunt for new logo opportunities and current customer cross-sell opportunities using tools like ZoomInfo, Outreach, LinkedIn Sales Navigator, and more. Meet and exceed daily activity goals for calls, emails, and other outreach methods to engage prospects. Engage with prospects through various channels, including phone, email, LiveChat, and SMS, using authentic and persuasive messaging. Demonstrate a deep understanding of Sophos products and solutions, clearly communicating their value in discovery calls and emails. Work closely with Account Executives, engineers, and partners to generate strategic campaigns for top-tier results. Conduct research to identify key decision-makers and map out organizations for effective cold-calling. Ask insightful questions to uncover customer pain points and business challenges, positioning Sophos solutions as the ideal fit. Keep Salesforce up to date with lead information, including quotes, conversation notes, and decision-making criteria. Actively participate in team meetings, contributing feedback to improve prospecting and demand generation initiatives. What You Will Bring Clear, concise, and persuasive verbal and written communication abilities. Strong ability to listen and understand customer needs, challenges, and goals. Thrives under pressure, handling rejection with persistence and turning adversity into an opportunity. Fearlessly embraces new challenges and confidently engages with prospects, regardless of their title or experience. Highly results-oriented, motivated to exceed targets and outperform peers. Skilled at asking insightful questions to uncover customer needs and challenges, and tailoring responses accordingly. Quick to adjust to changing situations, with the ability to shift approaches based on customer cues or new information. Positive, collaborative, and supportive of team success while maintaining a high level of professionalism. Demonstrates the ability to rapidly learn new tools, processes, and technologies to optimize performance. Maintains high standards of professionalism and ethics in all interactions with prospects and internal teams. A growth mindset, eager to develop sales skills and progress toward more advanced roles, such as Account Executive or Commercial Account Manager. In the United States, the base salary for this role ranges from $47,600 to $79,100. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. #B1#li-hybrid#LI-MG1 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

At Red Hat, our interns are an integral part of the team. They don't get relegated to busywork or unimportant tasks, but participate in the day-to-day work and are active contributors to their team. We are currently looking for Software Engineering interns to join us in Boston, MA or Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. You will be part of a cohort of interns and have the opportunity to work on multiple projects within Global Engineering while also receiving learning and curriculum on different technologies. These projects and curriculum may include areas such as Ansible, RHEL, OpenShift, AI, and more. You'll also have the chance to work with technologies like Python, GitHub, Java, Agile, JavaScript, etc. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Work closely with your mentor to design, develop, and maintain code in Python, Golang or similar programming language Add new features, debug, identify, and track issues in Red Hat products (RHEL, OpenShift or other) Collaborate with the wider team members and other departments such as Quality Engineering, Designers, Product Management or Documentation team throughout the product cycle Network with other talented interns in a workplace where you can be yourself and thrive Required Skills: Working knowledge of written and spoken English Basic knowledge of and passion for Software Engineering, basic knowledge and willingness to use Python, Golang or similar programming language Passion, curiosity, and desire to create new things and examine how things work internally Willingness to learn and proactively work as a part of a wider team About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

This is a technical services role, focused at helping facilitate adoption and proper usage of Red Hat technologies, while achieving success with customer business objectives. This is not a sales role. You will work with a small set of key enterprise customers. You will work closely with them to gain an understanding of their IT infrastructure, internal processes, and business needs. You will provide a premium level of engagement that builds, maintains, and grows long-lasting customer loyalty. You will identify trends in customer usage of our technologies and within their industry that can provide valuable insight to your customers. You will help facilitate technical support to your customers. You will facilitate collaboration with other vendors. You will be an advocate internally within Red Hat on behalf of your customers. This particular opening is focused on assisting customers with our Red Hat Openshift product. However, we may adjust the duties to cover other Red Hat technologies if necessary. What You Will Do Support enterprise customers that are implementing or using Red Hat Openshift solutions Manage and grow customer relationships through attentive, relationship-based support Visit customer sites as needed and ensure exceptional service experience Gain a comprehensive understanding of customer technical infrastructures, environments, hardware, and product usage Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation Perform technical reviews to identify and prevent issues and then use those discoveries to proactively improve the customer experience Collaborate with our support team on customer support requests, including joining calls, interacting via email, and performing technical troubleshooting Oversee and report on customer cases, maintaining clear and concise documentation Collaborate with engineering, R&D, product management, and technical support teams Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments Acquire and maintain Red Hat certifications on technologies relevant to your customers Create and maintain technical documentation for issue resolution and knowledge sharing What You Will Bring Experience in a technical support, software development or engineering, or quality assurance organization Extensive technical knowledge of Red Hat Openshift or similar container technologies Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support Outstanding verbal and written communication skills Ability to convey complex information to customers clearly and concisely Ability to manage multiple issues and projects Bachelor's degree in a technology-related discipline is preferred Residence within the U.S. Central or Eastern Time Zone Software engineering background; experience with RPM-based Linux technologies Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative Experience working in DevOps environments preferred Experience with container technologies such as Docker, Podman, and Kubernetes preferred Experience deploying applications in cloud environments and developing containerized applications a plus Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Job Summary: We are currently looking for Technical Writing interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. As a Technical Writer, you'll assist in the creation of feature documentation, user guides, and premium content that accompany our solutions. You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a customer focus by participating in existing programs, and grow your technical expertise and strength. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Work closely with content strategists, engineering project teams, technical writers, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat solution releases. Engage and collaborate with the closed-loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience. Effectively manage documentation projects and deliver customer-focused documentation Gain expertise in the use of our internal documentation toolchain, including the publishing platform and issue tracking tools Network with other talented interns in an inclusive workplace where you can be yourself and thrive Required Skills: Excellent written and verbal communication skills in English Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes Ability to effectively establish and maintain communication with subject matter experts and other project team members. Passion, curiosity, and desire to create new things and examine how things work internally Willingness to learn and proactivity work as a part of a wider team About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.