MicroHealth is seeking a Clinical Workflow Tester to support our Electronic Health Record (EHR) Modernization project. The ideal candidate will bring hands-on Cerner experience and a strong background in testing clinical workflows across a variety of care settings.
**Must have Cerner EHR experience
Key Responsibilities:
Responsible for an overall Project Clinical workflow testing including Test planning, Testing Strategy, Testing deliverables (Test Plans, Test cases, Test Execution Reports etc)
Update Master Test Plan that will document processes associated with test design, test traceability, test execution and the tools used for a large and complex, COTS implementation effort
Design, develop, evaluate and update test scenarios, test plans and test procedures as necessary
Create and maintain test scripts, record test results, and report and track defects through resolution.
Conduct thorough testing of software solutions to ensure quality and reliability across healthcare systems.
Work closely with project managers and other stakeholders to understand product specifics and create corresponding test strategies
Execute detailed testing of clinical workflows within the Cerner EHR system.
Evaluates current clinical and administrative workflows and makes recommendations to assist in achieving excellence in quality of care.
Document clinical workflow scenarios and provide feedback to development and implementation teams.
Support User Acceptance Testing (UAT), workflow validation sessions, and mock go-live events.
Serve as subject matter specialist providing clinical workflow know-how for the support of user requirements of complex to highly complex software/hardware applications.
Develop executable test procedures for interface testing, device testing, data migration testing, and other areas required by the project.
Create project resource estimates, define metrics to track completion phase, defect reports, defect prevention, development efficiency and quality
Identifies gaps between current and best practice workflows and makes recommendations for improvement.
Work closely with project managers and other stakeholders to understand product specifics and create corresponding test strategies.
Develop executable test procedures for interface testing, device testing, data migration testing, and other areas required by the project.
Required Qualifications:
Bachelor's degree and 2+ years' of clinical support or relevant work experience.
Must have experience working with Cerner EHR systems;
Experience working on a fast-paced and collaborative/Agile team, delivering high-quality products;
4+ years of experience in EHR implementation, clinical system testing, or workflow analysis.
Strong understanding of software QA methodologies, tools, and processes.
Experience in writing clear, concise, and comprehensive test plans and test cases.
Exposure to Agile or hybrid project methodologies.
Proficiency in using the Microsoft Office product suite (Word, Excel, PowerPoint, Project, Visio).
Superior technical writing, presentation, and documentation skills.
Salary:
$95,000 - $100,000
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee may lift or move objects up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
MicroHealth will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or status as a protected veteran and ensure that all employment decisions are based only on valid job requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you need reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to [email protected] with your request and contact information.
$95k-100k yearly Auto-Apply 31d ago
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Solution Tester I
Microhealth 3.5
Microhealth job in Vienna, VA
MicroHealth is seeking a detail-oriented Solution Tester I to join our team. In this remote role, you will be responsible for testing solutions to ensure smooth and successful implementation within existing systems, workstreams, and facilities. You will work closely with clients to align on solutions and incorporate feedback into the development process. This position offers an excellent opportunity for growth and learning in software testing within the healthcare IT and EHR domain.
Essential Functions:
Conduct thorough testing of software solutions to ensure quality and reliability across healthcare systems.
Collaborate with clients to understand their needs and expectations, especially in clinical and administrative workflows.
Document and report test results, including any bugs or issues identified during testing, specifically with EHR integrations.
Work with development teams to resolve identified issues and implement improvements, ensuring EHR system functionality aligns with clinical needs.
Assist in creating and maintaining test plans, test cases, and test scripts tailored to EHR workflows, data integrity, and clinical processes.
Conduct EHR-specific tests to validate workflow integration, data accuracy, and interoperability with other healthcare systems.
Validate EHR configurations and customizations, ensuring compliance with healthcare regulations and data privacy standards.
Ensure data accuracy across EHR modules such as patient records, billing, scheduling, lab results, and clinical documentation.
Perform interoperability testing for data exchange standards to support seamless communication across systems.
Participate in client meetings to discuss solution implementation, gather feedback, and enhance EHR capabilities.
Contribute to the continuous improvement of testing processes and methodologies, particularly with healthcare IT and EHR functionality.
Stay updated on industry best practices, emerging technologies, and healthcare regulations impacting EHR testing.
May supervise and mentor other team members as needed.
Required Qualifications:
Bachelor's degree in a related field
2 plus years of experience in software testing or quality assurance, with exposure to EHR or healthcare systems
Strong analytical and problem-solving skills
Excellent attention to detail and ability to identify and document software defects
Good communication skills, both written and verbal
Ability to work independently and collaboratively in a remote environment
Familiarity with SDLC and various testing methodologies specific to healthcare IT
Experience with test management tools, bug tracking systems, and EHR test scenarios
Basic understanding of programming concepts and database systems for testing EHR data and configurations
Preferred Qualifications:
Completion of Oracle Cerner certification program (Completion of Oracle Cerner certification program is equivalent to 3 years of experience)
Experience in healthcare IT, clinical systems, or EHR-specific roles
Knowledge of electronic health record (EHR) systems, user roles, and EHR module integration
Familiarity with agile development methodologies
Experience with automation testing tools specific to EHR systems
Salary:$70,000-$80,000
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee may lift or move objects up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
MicroHealth will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or status as a protected veteran and ensure that all employment decisions are based only on valid job requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you need reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to [email protected] with your request and contact information.
$70k-80k yearly Auto-Apply 17d ago
Games Associate
Kings Dominion 4.1
Virginia job
$13.00/hour
Joining our Games Team means assisting and encouraging guests to play our games and paid attractions!
Working at Kings Dominion as a seasonal Games Associate, you will have access to these amazing perks:
PAID Training!
FREE Uniforms!
FREE Admission to Kings Dominion and other Six Flags Parks!
FREE Tickets for family and friends!
Discounts of Food and Merchandise!
Work with people from all over the world!
Employee-only RIDE nights, GAME nights, and FREE FOOD events!
Referral bonuses - work with your friends!
Responsibilities:
Six Flags is in the business of FUN and is home to many unique and exciting properties, so come and join our team in Doswell, VA, at Kings Dominion. Kings Dominion features unforgettable adventures and is TWO parks in one!
At Kings Dominion we are here to make people happy! Kings Dominion associates are enthusiastic about their work because they create fun and exciting memories that will last a lifetime!
We want YOU to come and join us!
As a member of our team you will:
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge, and experience that will benefit your future.
As a seasonal Games Associate you will:
Greet each guest with a smile!
Enable guests to win GREAT prizes!
Talk on a microphone to attract guests to your assigned game to sell the experience.
Review rules and objectives prior to play.
Provide excitement to game players.
Keep all areas of neat and presentable.
Qualifications:
You!
Individuals with a passion and excitement about Kings Dominion!
People who love helping others and will support the needs of our guests and associates.
Ability to work and interact with people from diverse backgrounds.
Good judgment and commitment to safety.
Availability to include some weekdays, weekends, evenings, and holidays.
$13 hourly Auto-Apply 2d ago
Director of Media Sales - Email & Digital Ad Revenue Leader
Starboard 4.4
Alexandria, VA job
A digital media company in Alexandria, VA is seeking a Director of Media Sales to lead email sponsorship and advertising sales. The ideal candidate will have proven sales experience, established industry relationships, and the ability to drive ad revenue in a fast-paced environment. Responsibilities include developing ad sales strategies and managing high-volume digital inventory. Competitive compensation and comprehensive benefits are offered, along with opportunities for rapid career growth.
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$85k-139k yearly est. 3d ago
Licensing & Reporting Analyst II (Compliance)
James River Management Company 4.7
Richmond, VA job
Come grow with James River Insurance!
James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs.
At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of being recognized the past 5 years as one of The Top Workplaces USA.
James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company.
Job Summary:
The Licensing & Reporting Analyst II will be responsible for all annual and quarterly regulatory filings for surplus lines and admitted entities.
Duties and Responsibilities:
Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
Determine state specific requirements for company financial, claims, and underwriting reporting requirements for review
Work collaboratively with Accounting, Claims, IT, and Underwriting to develop or extract necessary data for reporting and build solid working relationships.
Prepare reports or notify appropriate reporting area in a timely manner to ensure due dates are met
Properly document files with all filing submissions and confirmations
Update and maintain the regulatory filing and reporting dashboard
Prepare applications and other necessary documentation in a timely manner to ensure due dates are met
Monitor new and/or changes to regulatory requirements
Knowledge, Skills and Abilities:
Solid experience with submitting annual and quarterly financial and licensing filings for surplus lines and admitted insurers (i.e. Certificate of Authority and surplus lines eligibility renewals, IEE, MD&A, CPA Audit Report)
Must be disciplined to do what it takes to meet hard regulatory deadlines set by insurance departments
Ability to follow written and verbal instruction
Ability to manage multiple tasks and projects effectively with minimal oversight
Excellent written, verbal and customer service skills included ability to document files
Active listening skills
Ability to exercise sound judgement in making critical decisions
Ability to convey technical process information in a clear and concise manner
Attention to detail
Excellent organizational skills
Research, analysis and problem-solving skills
Ability to build effective relationships with business partners
Ability to perform effectively as part of a team
Ability to take initiative and work independently
Ability to research and communicate filing and reporting changes
Ability to multi-task in a high-paced environment
Proficiency in Microsoft Office (Word, Excel, and Outlook) and internet research to include insurance law
Experience and Education:
Bachelor's degree or equivalent work experience
Minimum of 3 years of insurance industry experience required
Minimum of 3 years of regulatory filings and reporting/licensing experience preferred
#LI-JB1
#LI-Remote
Please note that this position is not eligible for H-1B visa sponsorship. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future H-1B sponsorship.
$68k-91k yearly est. 6d ago
General Manager
Confidential Jobs 4.2
Richmond, VA job
The General Manager is responsible providing overall direction and management to the operation and administrative aspects of the branch office in addition to driving sales and productivity as well as P&L and budget management to ensure business profitability.
Essential Duties and Responsibilities
Provides leadership, guidance and support to branch personnel which includes work allocation, training, promotion and enforcement of internal procedures and controls
Manages the daily financial activities of the branch, which include budget preparation and control, purchasing, and business planning and management
Drive branch sales, productivity and cost containment activities
Develops and manages the branch operation based on the P&L and budget
Manages branch inventory and control assets
Monitor key metrics and provide guidance to department managers to achieve desired results
Ensures consistency in all levels of service activities and installations
Manages communication to and from branch office to corporate operations and management.
Ensures compliance with company's policies and office is operated in accordance with all applicable local, state and federal laws
Develops and drive a culture of performance management and accountability
Contribute to improving process workflows and maintaining system administration
Remain abreast of technological advances in the field and be able to identify areas of use in the organization
Travel to various job sites required
Other duties assigned as needed
Skills and Abilities
Ability to manage and direct projects to completion
Ability to formulate a sound business plan to reach targeted revenue and net profit goals
Ability to utilize local market strategy in accordance with company direction
Experience with budget preparation, fiscal management, and cash management
Ability to analyze and interpret financial data and prepare reports
Ability to lead with confidence and create alignment among management and attract and develop staff
Ability to direct a team towards a cohesive set of strategic objectives and maintain efficient timelines in the completion of tasks
Ability to understand and leverage existing Company systems to provide solutions to the business and recommend new systems when required
Proven ability to significantly contribute toward or lead operation initiatives with a results oriented approach
Demonstrated leadership and management skills in a team-oriented, collaborative environment
Exceptional strategic thinking and structured problem solving skills
Excellent communication and interpersonal skills, both verbal and written
Proficiency in various business productivity systems
Ability to balance multiple tasks with changing priorities
Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization
Self-starter capable of working independently and ensuring to meet deadlines
Excellent communication and interpersonal skills, both verbal and written
Valid Driver's License and a Motor Vehicle Record that meet The Company's driving standards
Education and/or Experience
Bachelor's Degree in Business, or related field required (MBA or Master's Degree is preferred)
Six Sigma Black Belt or Green Belt, Continuous Improvement preferred
Minimum 4 - 6 years' management experience managing a diverse operation with multiple business units preferably in the Telecommunications, System Integration, Audio Visual or Construction industry
Demonstrated knowledge and experience with construction or project management theory and practices preferred
Familiarity with AV or other electro - mechanical systems a plus
Extensive experience developing and implementing business processes and streamlining operations
Experience with planning, implementing and managing the activities of an installation workforce through recruiting, training, scheduling and best practices techniques
Experience in business/strategic planning and execution, including diligence, acquisition and integration a plus
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment
$59k-115k yearly est. 1d ago
Brand Educator
MKTG 4.5
Washington, DC job
MKTG, part of the Dentsu Aegis Network, is a global creative agency comprised of pioneers and practitioners of lifestyle marketing. We specialize in delivering strategic, business-oriented marketing solutions for leading brands via sport and entertainment, live experiences, retail marketing, enterprise/business-to-business engagement and sponsorship marketing. One of the guiding principles upon which MKTG was founded is that our people matter - to the work we do and the environment we've built. We are committed to constantly evolving, refining and inventing innovative brand engagements through deeper understanding of how people think, work and live their lives. Headquartered in New York City, we have 1,600 employees and 7,000 Brand Ambassadors operating in 32 offices globally, with reach in 19 markets across the Americas, EMEA and APAC.
POSITION OVERVIEW
We are looking for charismatic men and women interested in helping adult consumers make informed decisions about lifestyle brand(s) at the point of experience and purchase. Brand Ambassadors are impassioned subject matter experts focused on making consumer to brand connections, educational excellence, program execution, regulatory compliance and quality interaction.
OUTLETS: On-Premise & Off-Premise Promotions
PAY: $30+ Per Hour / Mileage & Expenses (if applicable)
WORK SCHEDULE
Friday Afternoon/Evening
Saturday Day/Evening
Holidays
RESPONSIBILITIES
Assist in management of events
Complete event setup & breakdown
Initiate and engage in quality conversation with LDA consumers about select brand preferences, options & recommendations
Distribute premium items as directed
Trouble-shoot challenges during events
Establish relationships with account staff (bar staff & retail store employees)
Participate in regularly scheduled training meetings, calls, workshops & exercises
Communicate and work closely with Event Managers, Associates & Brand Ambassador peers
Observe, report and provide insightful feedback in event recaps in a timely fashion
Learn, understand, and adhere to company operating procedures, policies, as well as local
PRIMARY REPONSIBILITIES
Actively engage and educate consumers at the point of experience, purchase, and consumption
Humanize the brands and build trust of consumers through education
Lead consumers through a sampling journey of featured product(s) (where legal and within local legal limitations and as per policy)
Regularly complete digital training for market brand and programs as directed
Adapt to tech platforms to receive and input information necessary to represent the Diageo brands
Arrive to events on time, in appropriate attire as specified by market team, and be prepared to execute promotions as outlined in program standards
Distribute Diageo premiums to consumers
Follow Responsible Server Guidelines and report Guideline violations
Pre-merchandise accounts with Diageo point-of-sale (POS)
Pay for bar spend or product via company issued debit card
Pick up or accept delivery of promotional materials from Event Team
Ensure proper care and return of company property (i.e. uniforms, event materials, etc.)
Complete post-event recap (ERF) in MKTG reporting website
Take digital event photos and contribute to market's social media account
Understand how Client brand differs from competitors and report on competitive activity in market
Maintain appropriate appearance for consumer engagement
Follow company policy and procedures
QUALIFICATIONS
Must be 21+ years of age
Must be proficient & accessible to using Microsoft Excel, Word & PowerPoint programs
20 hours of daytime and/or evening availability per week
Possesses the ability to work comfortably within retail outlets (convenient stores)
Able to stand/walk for extended periods of time
Able to carry heavy trays, boxes, objects
Excellent communication & people skills
Able to maintain a pleasant disposition & demeanor under stress
Ideal candidate has a passion for brand advocacy & consumer engagement with an outgoing personality
Previous promotional/marketing experience
Responsible, reliable, punctual
Clean, neat appearance
Ability to work independently or in a team atmosphere
Valid to work as an employee in the US
Valid US driver's license
Must have your own method of transportation
English language proficiency, both written & verbal (Bilingual, Spanish/English candidates encouraged to apply)
$30 hourly Auto-Apply 60d+ ago
AVP, Reserving Actuary (Actuarial)
James River Management Company 4.7
Richmond, VA job
Come grow with James River Insurance!
James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs.
At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of being recognized the past 5 years as one of The Top Workplaces USA.
James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company.
AVP, Actuary Job Summary
The AVP, Actuary will manage, with oversight from the VP, Senior Actuary or SVP, Chief Actuary, all research, analysis and insights to support mostly reserving, pricing and/or portfolio management exposure.
Duties and Responsibilities:
Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
Participate in the formulation of the Company's near and long-term goals and objectives, and the plans and programs directed toward their achievement
Manage actuarial staff to include establishing and communicating departmental goals, setting individual performance goals, performance management and training
Assist the VP, Senior Actuary and/or the SVP, Chief Actuary in the planning and development of the Company's basic systems of actuarial data and analysis
Ensure uniform and consistent recording and reporting of all data with respect to external premium and loss reporting, and internal actuarial needs
Provide assistance in the preparation and presentation of the Company's actuarial analysis
Assist in establishing the company's system of program management through the routine analysis of data
Interpret program results against planned performance
Enforce Company policies and departmental guidelines and procedures
Evaluate efficiencies of the team and departmental processes to identify gaps, and areas of improvement
Knowledge, Skills and Abilities:
Expert actuarial pricing and reserving skills
Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable
Advanced proficiency using databases (SQL & Access)
Proficiency in MS Office (Word, Excel, Outlook)
Expert modeling skills
Advanced knowledge of reinsurance procedures
Excellent written and verbal communication skills
Strong analytical skills
Ability to organize complex information and pay close attention to detail
Ability to exercise sound judgement in making critical decisions
Ability to effectively plan and delegate the work of others
Ability to travel occasionally, including overnight travel
Experience and Education:
Bachelor's degree in related field required
ACAS or FCAS designation preferred
Minimum of 10 years of actuarial experience in the insurance industry required
Minimum of one year of management or mentorship experience required
#LI-AF1
#LI-Remote
Please note that this position is not eligible for H-1B visa sponsorship. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future H-1B sponsorship.
$114k-150k yearly est. 5d ago
Director, Core Player Engineering
The Walt Disney Company (Germany) GmbH 4.6
Seattle, WA job
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally.
The team marries technology with creativity to build world‑class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators, Creators and Builders, Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.
We're seeking a Director of Core Player Engineering to oversee our holistic media player strategy across VOD and Live, across devices including mobile, living room, console, web, and set‑top boxes.
Job Summary
Accomplish business objectives including feature changes in players, expanded device coverage, and global distribution.
What You'll Do
Provide vision and strategic direction for Core Player Engineering, spanning device pipelines, player engines, browser integrations, and client applications, to provide cohesive media player strategy across mobile, web, living room devices, and set‑top boxes.
Accomplish business objectives including feature changes in players, expanded device coverage, and global distribution.
Lead leaders: manage and develop senior managers and technical leads across multiple playback domains.
Champion observability, data‑driven decision making, and playback quality metrics to continuously improve reliability and user experience.
Ensure playback systems are built for scale, resiliency, and low latency, supporting both live and on‑demand streaming globally.
Guide teams working on ads and monetization, with a premium on HLS interstitials and integrations with ad tech.
Collaborate cross‑functionally with backend streaming infrastructure, CDN, DRM/security, and client teams to deliver an integrated experience.
Recruit, develop, and retain world‑class engineers and leaders, building a culture of innovation, accountability, and technical excellence.
Responsibilities and Duties of the Role
Manage team roadmap and team execution, ensuring date commitments are met in the greater context of projects, across our Core Player teams - 40%
Ensure engineering excellence and quality - 20%
Drive strategic player strategy to achieve business objectives - 20%
Lead leaders and senior engineers including career management and development - 20%
Required Education, Experience/Skills/Training
Minimum and Preferred. Inclusive of Licenses/Certs (include functional experience as well as behavioral attributes and/or leadership capabilities)
Experience with
Minimum of 12 years of related work experience
Driving architecture excellence across C++, Rust, Kotlin, and JavaScript ecosystems, guiding teams with strong technical judgment.
Expertise in HLS, DASH, CMAF, and low‑level playback implementations.
Leading large, distributed engineering organizations in media playback or adjacent domains.
Driving end‑to‑end ownership of media systems, from device‑level pipelines to player engines.
Strong executive presence and ability to align technical direction with business strategy.
Familiarity with ExoPlayer, AVPlayer, MSE/EME, streaming protocols (HLS, DASH, CMAF), ads, and device‑level porting.
High‑scale streaming media, including live events and global delivery.
Inspiring leaders and engineers, fostering collaboration and continuous improvement.
Required Education
Bachelor's Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
The hiring range for this position in New York is $239,700 - $321,400 per year. The base pay actually offered will take into account internal equity and may vary depending on a candidate's geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disability Accommodation for Employment Applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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$239.7k-321.4k yearly 4d ago
Future Positions
Masterworks 3.5
Poulsbo, WA job
Job DescriptionSalary:
Masterworks is always seeking talented people to join our team. If you are interested in being considered for a future position please complete the candidate process by applying to this posting. If there is a current position you are interested in please apply directly for that role by clicking on the job title, listed on our website.
Questions can be sent to hr@masterworks.agency.
Functional areas within Masterworks:
Administration
Data Analytics
Data Production
Client Services
Creative
Digital Media
Digital & Print Production
Finance
Media
Project Management
Requirements:
Varies by role
$66k-109k yearly est. 21d ago
Luxury Real Estate Marketing Director: Build a Media Engine
Nashville Public Radio 3.7
Washington, DC job
A leading real estate team in Washington, DC, is seeking a Full-Stack Marketer to build a marketing machine in luxury real estate. The role involves strategizing and executing social media content, managing email marketing, and driving the brand forward. Ideal candidates have experience in social media management and copywriting, and are data-driven builders eager to make a significant impact. This hybrid position offers creative freedom and resources from a trusted national brand.
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$78k-112k yearly est. 2d ago
Subject Matter Expert - Software Product Management Lead
Tribute Inc. 4.5
Fairfax, VA job
Job DescriptionSalary:
Strategic Operational Solutions (STOPSO), our prime contractor is seeking candidates for the Subject Matter Expert Software Product Management Lead (SME-SPML) role who shall provide management, direction, administration, quality assurance, and leadership, and who shall also lead and engage in highly complex software strategy, design, and development efforts. The supported organization is located offsite at contractor site in Ashburn, VA.
STOPSO is ISO 9001, ISO 20000-1, ISO 27001 certified and CMMI-SVC Level 2 appraised IT Services and Solutions company. We look for talented people to join our Team to develop and deliver solutions. Our environment is cutting-edge and highly rewarding, our team members are constantly learning and sharing their knowledge with our customers and each other. Our employees receive recognition for the solutions they provide to our customers and the value they bring to our company. Consider joining us today to make a difference.
Required Experience, Skills, and Qualifications:
A minimum of a bachelor's degree in a Science, Technology, Engineering, and Math (STEM)-related or similar field related
A minimum of nine years of (SME/Senior level) DoD Software Architecture and Development experience, including experience architecting, developing, deploying, and maintaining high-availability, mission-critical, systems and capabilities
A minimum of nine years of experience supporting end-to-end iterative software development product sprint development processes and product release launches. The applicable experience should include defining and prioritizing Epics, user stories, and acceptance criteria based on customer and business needs, data, and feedback
A minimum of four years of experience communicating and presenting product backlogs, metrics, strategies, and roadmaps to technical scrum teams and non- technical stakeholders
Possess a minimum of an active DoD Secret security clearance at the time of proposal submission
Desired Qualifications
Possess a current Project Management Institute Agile Certified Practitioner (PMI-ACP) credential, Scrum Alliance (e.g., Certified Scrum Master, Certified Scrum Product Owner), or Scaled Agile Framework (SAFe) credentials (e.g., SAFe Scrum Master, SAFe Product Owner/Manager)
Experience supporting the DoD or Military Service Department CMA mission areas.
A minimum of three years of AWS GovCloud and DoD CC SRG experience
A minimum of nine years of experience in systems and capabilities with U.S. services (e.g., U.S. Army, U.S. Navy (USN), U.S. Air Force (USAF), U.S. Marine Corps (USMC), U.S. Coast Guard (USCG))
MicroHealth is seeking a Database Administrator with SQL Server and Oracle experience to support our client and team in Washington, DC. Secret Clearance required will have on-site work.
The Database Administrator will assist the DBA team in all daily tasks related to database construction, tuning, querying, backup, and maintenance.
Responsibilities:
Focus primarily on daily technical administration on SQL Server and Oracle databases
Assist in the setup or testing of development databases
Perform backup and recovery of production databases using MS Task Scheduler
Manage database users and roles to ensure security and accessibility
Prepare and maintain documentation and standards using Microsoft SharePoint
Customize queries to respond to customer data analytics requirements
Monitor database performance and troubleshoot issues
Assist users directly through ServiceNow helpdesk ticket system
Ensure data quality for business intelligence
SQL Server 2012-2019 and Oracle 11g, 12c, and 19c for customer databases
Advanced analytics platforms
Business intelligence tools (Tableau, Power BI)
Data modeling and architecture tools (Visio)
Performance analysis tools (TOAD)
Web Master (IIS)
AI platforms (Databricks, Azure, Palantir)
Position Requirements:
Bachelor's degree in information technology or related field
6+ years' experience in data integration, data migration and database administration preferred
Hands-on experience in SQL Server 2012-2019, Oracle 11g, 12c, and 19c
Experience developing, troubleshooting, and optimizing T-SQL and PL/SQL code
Experience performing SQL Server replication (transactional, snapshot, SQL, and Oracle target)
Experience installing, configuring, upgrading, and patching all RDBMS listed above, as well as OLTP performance troubleshooting
Experience using Windows 10-11 and Windows Server 2012-2022 at a level required to support RDBMS
Excellent verbal and written communication skills
Ability to produce quality work on tight schedules as part of a team of Database Administrators, Programmers, and Business Process Analysts
Willingness to be flexible and work on site in a professional business environment when required
Clearance:
Secret Clearance is required.
Salary:
$130,000 - $140,000
Work Location: Washington, DC
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee may lift or move objects up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
MicroHealth will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or status as a protected veteran and ensure that all employment decisions are based only on valid job requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to [email protected] with your request and contact information.
$130k-140k yearly Auto-Apply 27d ago
Sales & Audience Services Associate
Arena Stage 3.7
Washington, DC job
Job Description
The successful candidate for the Sales & Audience Services Associate role at Arena Stage will be at the forefront of operational excellence, providing comprehensive support that spans ticket and subscription sales, customer service and support, and donation processing. They will uphold essential office functions and ensure the smooth execution of daily will call and front-of-house activities. As a champion of customer service, the individual will deliver exceptional service to both new and existing patrons, guaranteeing timely and professional responses to all inquiries. The successful candidate will engage in proactive sales initiatives through outbound calls. They will also demonstrate versatility by supporting a variety of departmental needs, from report verification to assisting with external rentals and special events, embodying flexibility and a commitment to excellence in all tasks. This role is pivotal in maintaining the high standards and vibrant patron engagement that are hallmarks of Arena Stage.
Responsibilities:
Provides operational support for the department: provides information on Arena Stage, its services, productions, single tickets, and subscription packages to patrons over the phone, in person, and via email.
Sells seats, solicits donations, and processes payments for all of our programs.
Provides excellent customer service to new and existing patrons; replies to patron queries in a professional manner.
Monitors inbound phone queue, prepares mail, packages subscriptions, and prepares and facilitates daily will call.
Makes outbound sales calls as requested by managers.
Assists in checking reports to ensure proper functionality, hygiene, and confirmation of all ticket sales.
Monitors incoming mail and emails to shared office inbox and accurately processes ticket requests.
Assists with pre-show audience operations including ticket scanning stations and Visitor Services desk staffing.
Assist with external rentals in both a box office and front-of-house capacity, which also may include shifts assisting with the events team.
Additional Projects as needed, including but not limited to: contacting patrons with a balance on their order; entering and, as needed, escalating, responses to post-performance surveys; and general office clerical work.
Requirements:
1 year customer service experience (full or part time); an associate's or higher degree in a related field (theatre, hospitality, marketing) can substitute for up to six months of experience.
Previous ticket sales experience preferred; arts background or passion preferred.
Schedule:
The successful full-time candidate for this job will work five days out of Tuesday - Sunday, from 11:45-8:15; generally, this is scheduled as Tuesday-Friday and one weekend day. Any changes in scheduling based on office needs will be discussed, and where possible, at least two weeks notice will be given.
Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia.
Job Posted by ApplicantPro
$29k-32k yearly est. 2d ago
Database Developer (SQL, Linux Fapolicyd)
Microhealth 3.5
Microhealth job in Vienna, VA
MicroHealth is seeking an experienced Database Developer with strong expertise in SQL, Linux, database migration, and reporting solutions. This role will focus on implementing, maintaining, and optimizing database systems while supporting critical reporting and analytics functions.
Key Responsibilities
Develop and optimize complex SQL queries and stored procedures for database applications
Manage SQL Server databases in both Windows and Linux environments
Perform database migrations and conversions with minimal downtime
Convert Crystal Reports to SQL Server Reporting Services (SSRS) while maintaining functionality
Implement data models and database structures according to best practices
Monitor and optimize database performance across multiple platforms
Ensure data security, integrity, and compliance with organizational standards
Support ETL processes and data integration initiatives
Collaborate with cross-functional teams to implement technical solutions
Responsibilities
Advanced SQL programming skills with demonstrated experience optimizing complex queries
Strong Linux administration experience, including shell scripting and system management
Proven experience migrating databases and reports between different platforms
Expertise in converting Crystal Reports to SSRS formats
Experience with database security implementation and best practices
Knowledge of high availability and disaster recovery solutions
Ability to develop and maintain standardized reporting templates
Experience with healthcare data models and structures preferred
Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field
Minimum 10 years experience with SQL database development and administration
Demonstrated experience with Linux environments hosting database systems
Proven track record of successful database migration projects
Strong experience with both Crystal Reports and SSRS development
Healthcare data experience preferred
SQL Server certifications advantageous
Excellent problem-solving, communication, and documentation skills
Experience with ETL processes and data integration
Knowledge of data modeling techniques
Familiarity with cloud database platforms
Understanding of federal healthcare compliance requirements
Salary- $125k-$140k
*MicroHealth is unable to provide visa sponsorship at this time. We are unable to consider C2C (Corp-to-Corp) arrangements.
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee may lift or move objects up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to [email protected] with your request and contact information. We are an equal employment opportunity employer. We do not discriminate employees or qualified applicants for employment based on race, color, religion, gender, national origin, disability status, veteran or military status, genetic information, sexual orientation or any other characteristic protected by law.
$125k-140k yearly Auto-Apply 58d ago
Real Estate Marketing Director (Strategist + Producer)
Nashville Public Radio 3.7
Washington, DC job
The Opportunity: Build a Marketing Machine in the Luxury Real Estate Space.
The Shorb Team is a high-volume, boutique real estate powerhouse ($1M+ average price point, 45+ transactions/year). We are 95% referral-based with a 70% open rate on our newsletter.
We have the trust. We have the deal flow. We have the luxury backing of Corcoran. Now, we need you to turn us into a media company.
This is not a “maintain the status quo” role. You will choose your own tech stack. You will build the content schedules. You will have full creative control to take our Instagram from 3k to 10k+ and turn our content into a driver of new business.
The Role (70% Execution / 30% Strategy):
You are a “Full-Stack” Marketer. You are the bridge between big-picture strategy and daily execution. You will leverage Corcoran's corporate marketing desk for the heavy lifting (print, generic flyers), allowing you to focus on the high-touch digital work that actually builds the brand.
1. The Content Engine (Volume & consistency)
Social Media (10 Posts/Week+): You own the feed. Mix of high-production Reels, carousel education, and lifestyle content. We also want to do hyper local content of NW DC and Bethesda CC so area knowledge is great!
Email Marketing (2 Blasts/Week): We have a highly engaged audience. You will write and design newsletters that keep them entertained and informed without burning them out.
SEO & Authority (2 Blogs/Week): Repurpose our video/email content into searchable blog posts to drive traffic.
2. Listing Launches (~20 per Year)
Every listing is a product launch. You will craft the “Brand Story” for each home.
Coordinate the video shoot, write the listing copy, design the social assets, and execute the launch strategy to ensure maximum exposure.
3. The Tech & Systems
You Choose The Stack: We are open to the best tools for the job. You will implement the CRM, scheduling tools, and project management software that you prefer to get the job done efficiently.
The Voice: “Luxury with a Pulse”
We represent high-end clients in DC, Maryland, and Virginia, but we are not “stiff suits.”
The Vibe: Approachable, human, and possessing a sense of humor.
The Goal: We want people to feel like they know us before they ever call us. You must be able to write copy that is sharp, witty, and professional-never boring.
Who You Are:
You can Producer. You can edit a Reel in CapCut/Premiere yourself. You don't just hire graphic designers; you can whip up a thumbnail in Canva/Photoshop. You will have a team to delegate to but you need to be able to do these as well. (Video skill at-least have desire to learn).
You are Data-Driven. You care that our open rate is 70% and you want to protect it. You look at Instagram insights to see why a post flopped or went viral. You will study different industries and different markets to get ideas and then tap into CEO to create content.
You are a “Builder.” You want to look back in 12 months and say, “I built that audience from 3k to 10k and we are now a top 3 residential real estate brand in the DC area.”
Requirements:
Proven experience managing social/brand accounts (Portfolio required).
Strong copywriting skills (You must be able to write in our voice).
Experience utilizing AI to assist in copywriting.
Technical proficiency: Video editing (Premiere/CapCut), Design (Canva/Adobe), and Email Marketing platforms.
Experience with (Value-first, education-based) marketing is a plus.
Why The Shorb Team?
Creative Freedom: You aren't walking into a rigid corporate structure. You are building the department.
Resources: You have the budget and the backing of Corcoran's national brand.
Impact: Your work will directly correlate to the growth of the business.
Work Location: Hybrid remote in Washington, District of Columbia 20016
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$93k-144k yearly est. 2d ago
Fulfillment Associates (on-call shift work)
Breakout 4.3
Washington, DC job
At Breakout, a Techstars-backed company, we're facilitators of strategic fun, building the global platform to help businesses develop strong company culture no matter where their employees are based. We believe that teams that have fun together are happier, perform better, and stick together. And, help companies like Adobe, Duolingo, and Dropbox build meaningful bonds through virtual events that shrink the distances between us, physical and otherwise.
You can learn more at our site: ******************
Job Description
**While we are not always actively hiring for this role, we are always accepting new applicants to add to our database!**
We're Looking for Fulfillment Associates:
As a Fulfillment Associate, you will be responsible for the packing of our kits that support Breakout's virtual team-building experiences. The ideal candidate will be a quick learner with a good work ethic and a passion for delighting customers. As part of the Breakout team, you'll support our mission to help remote employees feel more connected and happy in their work by ensuring they have fun experience kits to accompany their events.
Duties and Responsibilities:
Pack and ship kits to the participants of our events based on daily orders.
Follow all company guidelines regarding packing.
Monitor and ensure product quality.
Unpack deliveries, stock shelves, and perform inventory stocktakes.
Perform other duties as assigned.
Qualifications
Requirements:
Prior experience in fulfillment, retail, or the arts is a plus!
Excellent skills in the areas of organization, efficiency, accuracy, and attention to detail.
Ability to be flexible and patient in a fast-paced, fun, and dynamic environment.
Ability to take direction and follow instructions.
Team player with a positive, can-do attitude.
Additional Information
Logistics:
This is an in-person position, reporting to our homebase in DUMBO, Brooklyn.
This is an as-needed hourly position. Hourly needs vary week to week, Monday-Friday between 10am-6:30pm. We will reach out when shifts are available to be picked up.
Perks:
Flexible, at-will schedule.
Relaxed work environment with complimentary drinks and snacks.
Occasional take-home goodies.
Opportunities to participate in paid test events and company social events.
Covid Protocols:
Covid-19 vaccination is required.
Masking in office may be required at the discretion of management (we provide).
Hand sanitizer available and routine sanitization of high touch points.
$30k-38k yearly est. 1d ago
Brand Educator -Alexandria, Virginia
MKTG 4.5
Alexandria, VA job
MKTG Brand Educators (BE) are Diageo brand enthusiasts that educate consumers on Diageo Brands during on, off, and experiential special events. They must be able to deliver a unique sampling experience, and help consumers make informed brand decisions. They are expected to interact and actively engage consumers at the point of purchase and experience, with the end goal of reinforcing and/or increasing brand awareness. The BE embodies the Diageo brand they represent and humanizes the brand as a result. They build consumer trust by providing product knowledge and education.
BEs have a wide range of job responsibilities related to engaging consumers to recognize, prefer and purchase our client brands. For this reason, MKTG hires personable, friendly, and professional Brand Educators. In addition to participating in promotional events when selected, BEs are expected to complete regular online trainings regarding our client brands. BEs must have the ability to immerse themselves in order to obtain an extensive level of knowledge including Category, Product Distillation/Production and Brand with the ability to pass exams testing said knowledge. BEs must be able to successfully showcase their knowledge and ability to engage by showcasing a “Final” two to three minute presentation, in order to represent Diageo brands at events.
This position is an Occasional Employment Position. Being hired as a Brand Educator does not guarantee that the employee will be assigned to any particular quantity of assignments. Brand Educator must sign-off on all required forms and must adhere to all MKTG Policies & Procedures and the NA Diageo Marketing Code.
PRIMARY RESPONSIBILITIES:
Actively engage and educate consumers at the point of experience, purchase and consumption
Humanize the brands and build trust of consumers through education
Lead consumers through a sampling journey of featured product(s) (where legal and within local legal limitations and as per policy)
Regularly complete digital training for market brand and programs as directed
Adapt to tech platforms to receive and input information necessary to represent the Diageo brands
Arrive to events on time, in appropriate attire as specified by market team, and be prepared to execute promotions as outlined in program standards
Distribute Diageo premiums to consumers
Follow Responsible Server Guidelines and report Guideline violations
Pre-merchandise accounts with Diageo point-of-sale (POS)
Pay for bar spend or product via company issued debit card
Pick up or accept delivery of promotional materials from Event Team
Ensure proper care and return of company property (i.e. - uniforms, event materials)
Complete post-event recap (ERF) in MKTG reporting website
Take digital event photos and contribute to markets social media account
Understand how Diageo brand differs from competitors and report on competitive activity in market
Maintain appropriate appearance for consumer engagement
Follow company policy and procedures
REQUIRED SKILLS & EXPERIENCE:
Outgoing Brand Knowledge and Personification of the Brand - BE must complete training in order to understand what the brand/program represents, stands for and how it differs from other brands. BE must be able to translate brand information to consumers in a relatable manner.
Engaging - BE must be outgoing, personable and courteous with consumers and approach them with a friendly and helpful attitude, with the goal to build trust in the brand.
Reliable - BE must always arrive to events ready to start on time, and must work until event end
Physical and Other Requirements
Able to stand/walk for extended periods of time
Able to carry heavy trays, boxes, objects
Able to maintain a pleasant disposition under stress
Satisfy consumer appeal and client marketing requirements
Approachable and able to engage consumers
$36k-58k yearly est. Auto-Apply 60d+ ago
VP of Product Engineering
Agile Defense, Inc. 4.3
McLean, VA job
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests.
Requisition #1108 Job Title: VP of Product Engineering Salary Range: $157,500 - $292,500 SUMMARY
Agile Labs conceives, builds, and scales SaaS platforms that power mission ready talent management and resilient software delivery for federal and commercial customers. These cloud native products blend Generative AI to accelerate workforce readiness, automate compliance, and cut release cycles from months to hours, all while meeting the most stringent security requirements and supporting commercial and federal customer deployments.
The Vice President of Product Engineering is a senior full-stack engineer who defines and executes the technical strategy for Workforce and Duro Suite. You will partner with product tech leads to translate market signals into road mapped features, then guide cross functional squads from whiteboard to live release. Acting as chief builder, you will architect multitenant microservices, write production code, owning DevSecOps automation, and instrument usage analytics that drive evidence based iteration. You will evangelize product vision to customers and internal stakeholders, secure executive buy in, and ensure every launch meets adoption, reliability, and compliance objectives. Your leadership will cultivate an engineering culture of experimentation, continuous delivery, and measurable user value across Agile Defense. Additionally, you'll be a proactive industry thought leader, representing Agile Defense at panel discussions, technology events, and conferences.
JOB DUTIES AND RESPONSIBILITIES
Drive product discovery by synthesizing user feedback, market signals, and competitive intelligence into actionable feature concepts and technical implementation strategies.
Architect and lead development of experimental prototypes that explore new technologies, validate hypotheses, and shape future roadmap investments.
Own the architecture, code quality, and operational excellence of Workforce and DuroSuite across web, API, and data services.
Lead backlog grooming, sprint planning, and release governance in concert with Product Management, ensuring features align with OKRs and market feedback.
Design and implement scalable React and Node.js front ends, Python and Go microservices, REST interfaces, and event driven data pipelines on AWS.
Implement and enforce DevSecOps pipelines with IaC, container hardening, SBOM generation, automated testing, and SRE style monitoring for government deployments.
Launch new modules and major enhancements, orchestrating alpha, beta, and GA phases while managing feature flags, A/B tests, and customer onboarding playbooks.
Collaborate with UX, Security, and Compliance teams to embed accessibility and FedRAMP/NIST safeguards from design through operations.
Curate and publish reusable component libraries, SDKs, and reference implementations that accelerate internal and partner development.
Represent Agile Defense at conferences, customer demos, and industry workgroups to drive brand recognition and market adoption.
Mentor senior and midlevel engineers, fostering a learning culture through code reviews, brownbag sessions, and Communities of Practice.
SUPERVISORY DUTIES
Directly manages product tech leads and staff engineers.
Owns the engineering budget for Workforce and DuroSuite, ensuring optimal allocation of cloud spend, licensing, and R&D funds.
QUALIFICATIONS Required Certifications
Bachelor's degree in Computer Science, Engineering, or related field; Master's preferred.
Twelve or more years of fullstack product engineering with at least five years leading launch ready SaaS solutions at scale.
Demonstrated success bringing new commercial or government focused products from concept to market, achieving measurable user growth and revenue targets.
Hands on experience operating production workloads in regulated cloud environments.
ADDITIONAL SKILLS & QUALIFICATIONS Required Skills
DevOps experience using AWS, GCP and/or Azure; deployments, production‑ready containerized environments with multiple services.
Hands on development proficiency in one or more modern programming languages such as Python, TypeScript/JavaScript, and/or Node.js.
Hands on experience using frontend and backend modern frameworks such as React, Vue.js, FastAPI, Django, Express.
Proficiency designing microservice and event driven architectures with PostgreSQL, DynamoDB, Kafka, and/or OpenSearch/Elasticsearch backends.
Deep knowledge of CI/CD, IaC (Terraform), Docker, container orchestration with Kubernetes, and policy‑as‑code security gates.
Experience integrating GenAI services, RAG pipelines, and AIOps frameworks into customer facing features.
Fluency in metrics‑driven development, including product analytics, and cost‑to‑serve optimization.
Exceptional written and verbal communication skills for executive, engineering, and customer audiences.
Preferred Skills
Background launching products within DoD Platform One, Iron Bank, or JWCC ecosystems.
Contributions to open‑source projects in DevSecOps, GenAI, or secure supply chain tooling.
SAFe SPC or comparable enterprise agile transformation leadership credential.
WORKING CONDITIONS Environmental Conditions
In front of a laptop coding.
Strength Demands
Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Physical Requirements
Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.
What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
We also believe in supporting our employees by offering a competitive and comprehensive benefits package. To explore the benefits we offer, please visit our website under the Careers section.
Company Values
Happy - Be Infectious.
Helpful - Be Supportive.
Honest - Be Trustworthy.
Humble - Be Grounded.
Hungry - Be Eager.
Hustle - Be Driven.
Equal Opportunity Employer / Veterans / Individuals with Disabilities
We are an Equal Opportunity Employer. Veterans and Individuals with Disabilities are encouraged to apply.
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$157.5k-292.5k yearly 4d ago
Director of Salesforce Engineering, Customer Experience and Platform Operations
Zoominfo Technologies 4.7
Vancouver, WA job
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast.
With rapid growth and an expanding customer base, our internal systems need to be just as scalable and agile as the product we deliver.
Salesforce sits at the core of our GTM and customer lifecycle strategy. We're looking for a Director of Software Engineering to lead the strategy, development, and scaling of the systems that power our Customer Support and Customer Success teams. You'll own the engineering roadmap for Salesforce Service Cloud and Gainsight, ensuring our teams have the tools and insights they need to deliver exceptional outcomes for every customer.
As additional responsibility, the role will also focus on Salesforce Platform Operations, you'll lead the team responsible for building and optimizing the Salesforce ecosystem, ensuring it's tightly integrated with the rest of our tech stack, secure, and future-ready.
What You'll Do: Lead Salesforce Engineering & Platform Operations
Own the end-to-end architecture and development of platforms that power our post-sale experience, including Salesforce Service Cloud and Gainsight.
Drive improvements in case management, ticket routing, escalation processes, customer onboarding, and proactive health monitoring.
Build scalable, secure integrations between Salesforce, Gainsight, and the broader SaaS ecosystem using APIs and integration tools.
Build and lead a high-performing team of engineers and admins focused on Salesforce development, integration, and operations.
Own the Platform Operations to enable architecture and technical roadmap across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products.
Ensure our Salesforce platform is scalable, performant, and aligned to business goals across sales, marketing, support, and operations
Lead a team of engineers and administrators focused on support and success technology.
Implement engineering best practices including code quality standards, agile planning, and DevOps/CI-CD workflows. Champion and manage DevOps for Salesforce using Copado, including version control, automated testing, release management, and environment strategy.
Foster a high-performance, inclusive team culture centered on collaboration, innovation, and continuous learning.
Oversee the integration of Salesforce with internal systems and external platforms via Boomi (or equivalent middleware/iPaaS), ensuring smooth data flows and reliable business processes.
Strategic Partnership & Execution
Work cross-functionally with RevOps, Post Sales Business teams, Finance, Product, and IT leaders to understand requirements and translate them into scalable technical solutions.
Collaborate with the data team to enable reporting, analytics, and data governance across Salesforce and connected systems.
Guide the platform's growth through streamlining platform operations and release management for the organization.
Drive Engineering Culture
Foster a collaborative, high-ownership team culture grounded in continuous improvement, innovation, and learning.
Mentor and coach team members on Salesforce best practices, architecture, and leadership development.
Identify and address gaps in skills, process, or tooling to accelerate team impact.
What You Bring:
10+ years of experience in software engineering, with 5+ years of hands-on leadership in Salesforce platform development and operations.
Deep understanding of Salesforce architecture and custom development (Apex, LWC, SOQL, Flows).
Proven experience implementing and managing Copado or other Salesforce DevOps tools for version control, CI/CD, and release pipelines.
Strong experience with Boomi or similar integration platforms (Mulesoft, Workato, etc.), including integration design, monitoring, and error handling.
Track record of leading Salesforce implementations and supporting GTM functions in a fast-paced SaaS environment.
Solid grasp of data architecture, governance, and compliance (GDPR, SOX, etc.).
Strong communication and stakeholder management skills; ability to align technical solutions with strategic business objectives.
Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred.
Nice to Have:
Salesforce certifications (e.g., Service Cloud Consultant, Experience cloud consultant ).
Familiarity with customer success KPIs such as NPS, churn risk, adoption metrics, and expansion forecasting.
Experience supporting knowledge bases, self-service portals, in-app chat, or AI-powered support tooling.
Background in post-merger org consolidation or multi-cloud Salesforce environments.
Understanding of product-led growth strategies and usage-based billing models.
#LI-VC1
#LI-Hybrid
Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$191,730-$301,290 USD
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.