We are seeking a dynamic and experienced Senior Customer Experience Program Manager to join the Copilot Agents+Platform Ecosystem (CAPE) team. The successful candidate will help us deliver world class Copilot extensibility showcase solutions at leading enterprise customers through scenario development, solution envisioning, architecture, build and value realization of Copilot agents and extensibility-based solutions. As the bridge between customer experience and Copilot engineering, this role requires solid technical expertise as well as close collaboration across a wide range of engineering and field teams to drive successful customer outcomes with the latest production and pre-production Copilot features and capabilities. It also rewards Program Managers with agility and comfortable with rapid iteration and working in dynamic and fast-paced environments.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
* Customer Engagement: Qualify, develop and maintain solid relationships with a portfolio of enterprise customers, understanding their business needs, objectives and implementation challenges to unblock the adoption of Copilot agents and extensibility.
* Strategic Envisioning: Through regular product briefings, roadmap sessions, discovery and envisioning activities land the value and opportunity of agents and extensibility, helping inform customer strategy to maximize value realization.
* Program Management: Lead and manage customer engagements focused on the development, deployment and integration of Copilot agents, ensuring projects meet business needs.
* Technical Engagement: As a subject matter expert for Copilot extensibility, provide deep technical guidance, solutioning and assistance to customers, helping them to leverage Copilot agents and extensibility through the entire lifecycle from scenario discovery to build and implementation.
* Feedback and Improvement: Gather customer feedback and work closely with the product and engineering teams to triage, prioritize and drive continuous improvement in Copilot solutions.
* Reporting and Analytics: Monitor and report on the adoption and performance of Copilot agents, providing insights and recommendations to both customers and engineering stakeholders.
* Collaboration: Work collaboratively with internal teams, including sales and marketing in addition to engineering, to align customer needs with product development and go-to-market.
Qualifications
Required Qualifications:
* Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
* Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
* 4+ years experience in a customer-facing role.
* Experienced with AI architecture and agent models for extensibility, such as UI customization, orchestrator or bring your own (BYO) foundational models/LLMs.
* Experienced writing AI agent instructions and the ability to fine-tune them (by developing evaluations and test cases) to help customers improve response quality and consistency.
* Experienced proposing technical architecture and design based on customer/scenario requirements. Ability to develop a prototype to demonstrate the value of AI agents and extensibility.
* Familiarity with the enterprise market and enterprise customers in the United States.
* Effective communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders and interact across all levels within customer organizations from end user to C-level.
* Solid analytical and problem-solving skills, with a proactive approach to identifying and addressing customer challenges.
* Demonstrated ability to manage multiple projects simultaneously, with a track record of delivering successful outcomes.
#BICJOBS
#Copilot
#Agents
#Copilot Agents
#BIC
#CAPE
Customer Experience Program Mgmt IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$158.4k-258k yearly 10d ago
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Senior Applied Scientist - Health and Life Sciences
Microsoft Corporation 4.8
Microsoft Corporation job in Chicago, IL
Microsoft's Health and Life Sciences team is dedicated to empowering healthcare organizations to achieve their goals and improve patient care. We aim to create an efficient and connected healthcare ecosystem which empowers everyone across the healthcare journey to collaborate, communicate, and innovate together to provide better experiences for their workforces and patients or members alike.
We are looking for a Senior Applied Scientist - Health and Life Sciences to join our Dragon ASR team. In this role, you will collaborate with a highly motivated, multi-disciplinary group of scientists and engineers, primarily based in Vienna, Austria. Our team develops interactive and ambient speech recognition technologies powering Health and Life Sciences products such as Dragon Medical One, Dragon Copilot, and PowerScribe One.
Our mission is to deliver solutions that not only address current challenges but also pave the way for the future. We seek a passionate scientist who thrives on innovation, embraces teamwork, and is committed to excellence. The ideal candidate is:
* Deeply engaged with the latest advancements in AI and speech technologies
* Focused on team success, contributing to a collaborative and inclusive environment
* Skilled in delivering high-quality, production-ready code that drives real-world impact
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
* Bring new technology and approaches into production by applying long-term research efforts to solve immediate product needs
* Design, implement, optimize and experimentally evaluate features related to speech recognition and voice-driven document creation
* Analyze field data, identify problems and provide strategic direction for future-proof solutions
* Implement and enhance tools, learning algorithms and prototypes to advance speech technology capabilities
* Work closely with speech recognition experts, product managers, and engineering teams, and effectively communicate results and ideas to peers and leadership
Qualifications
Minimum qualifications
* Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics predictive analytics, research) OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research) OR equivalent experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
* Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred qualifications
* 5+ years of software development experience in production environments in C++ and Python
* Experience working with machine learning models in areas such as speech recognition, natural language processing, generative AI
* Proficient communication skills
* Experience with speech recognition algorithms (speech-to-text)
* Experience with the Azure ecosystem
* Experience with large-scale data processing and analytics
#hls #hlssp #Health&LifeSciences #speechrecognition
Applied Sciences IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
****************************************************
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$158.4k-258k yearly 6d ago
Account Executive Portfolio - US Commercial - Chicago
Cisco Systems, Inc. 4.8
Chicago, IL job
The application window is expected to close on 12/27/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Candidate must be located in or willing to relocate to Chicago Meet the Team
The US Commercial vision is transforming business through the power of people and technology. Our Organization is focused on the US Mid-Market, the 5th largest economy in the world, with a broad portfolio of small, medium and large customers across all vertical markets with the exception of public sector. US Commercial has grown consistently over the past 26 quarters with the support of a diverse set of partners and ecosystem. US Commercial has an incredible culture built upon Focused Execution, Technical Excellence, Collaboration and Fun!
Your Impact
As an Account Manager at Cisco, you'll manage a growth target for an assigned territory using a channel go to market distribution model. You will target market opportunities by segment and use available resources to aggressively pursue opportunities while also showing sales penetration within a target account list of accounts. You'll have a "hunter" mentality, while at the same time exhibiting strategic sales savvy and building strong relationships with customers. You will sell in a matrixed environment that requires a customer-first approach all the while establishing an outcome where everybody wins.
* You will play a pivotal role in growing the company's revenue by identifying new sales opportunities and expanding relationships with existing clients.
* By understanding client needs and delivering tailored solutions, you will improve customer satisfaction and foster long-term partnerships.
* Through strategic account planning and execution, you will help improve Cisco's visibility and reputation in the market.
* You will serve as a vital link between customers and internal teams, ensuring seamless communication and collaboration to meet client objectives.
* By providing insights from customer interactions and market trends, you will contribute to the development and refinement of effective sales strategies.
Minimum Qualifications
* 5+ years of experience selling, prospecting and growing an account base.
* Bachelor's degree or equivalent work experience.
* Excellent track rack record of success leading a large territory, demand generation, partner development, strategic account planning, forecasting, quota attainment, communicating business transformational solutions via sales presentations, short-term, mid-term, and long-term opportunity management.
Preferred Qualifications
* You have the ability to deliver business value to both End Users and Partners.
* You have strong technical and business knowledge with complimentary skills to understand the customers' business drivers and then align them to Cisco solutions.
* You demonstrate the necessary skills to negotiate issues with peers, partners and customers using a Win/Win philosophy.
* You're an ambitious self-starter with ability to articulate Cisco product and business strategies, and create the demand to complete the deal.
* You possess the following traits: passion, integrity, trust, leadership, discipline and execution.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $198,000.00 to $333,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$277,200.00 - $406,000.00
Non-Metro New York state & Washington state:
$269,100.00 - $409,600.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$76k-105k yearly est. 1d ago
Growth Lead, Enterprise Process Automation
Salesforce, Inc. 4.8
Chicago, IL job
A leading technology company based in Chicago is seeking a Product Manager to enhance enterprise process automation. The ideal candidate will have over 7 years in Product or GTM roles, with strong technical and architectural skills. Responsibilities include customer discovery, engaging C-suite stakeholders, and shaping product strategy. This position offers a competitive salary range of $211,500 - $306,600 annually, along with comprehensive benefits to support work-life balance.
#J-18808-Ljbffr
$69k-93k yearly est. 6d ago
Director of Global GTM & Transformation Programs
Salesforce, Inc. 4.8
Chicago, IL job
A leading tech company is looking for a Strategic Program Manager in Chicago to manage complex cross-functional programs, focusing on Go-to-Market enablement and organizational transformation. This role requires a strategic thinker with 8+ years of experience in program management and business transformation. The ideal candidate should have a proven ability to communicate effectively with senior leaders and drive program success through data-driven decision-making. Competitive salary and comprehensive benefits are provided.
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$133k-191k yearly est. 6d ago
ServiceNow GTM Associate Partner
IBM Computing 4.7
Chicago, IL job
Introduction
As a ServiceNow Americas GTM Sales Associate Partner, you will be a client-facing sales leader responsible for driving transformational growth with ServiceNow across the Americas. This role is focused on originating, leading, and executing strategic ServiceNow opportunities that span multiple workflows and industries. You will bring deep ServiceNow expertise, and a proven ability to deliver signings and revenue growth.
Your role and responsibilities
Own and exceed signings targets across assigned markets in the Americas.
Lead the origination and execution of transformational ServiceNow opportunities through strategic collaboration with clients.
Define and implement go-to-market strategies aligned with business growth objectives.
Drive pipeline development, rigorously manage sales cycles, and ensure revenue realization.
Act as a trusted advisor to C-level executives, maintaining strong client relationships and delivering tailored ServiceNow solutions.
Lead continuous feedback loops with clients to refine offerings and ensure satisfaction.
Translate complex business needs into actionable ServiceNow strategies across Technology, Customer, Employee, and Industry workflows.
Demonstrate several years of hands-on ServiceNow experience, with deep knowledge of the NOW platform and ecosystem.
Stay current on the ServiceNow product roadmap and ecosystem developments.
Bring compelling storytelling and thought leadership to articulate ServiceNow's value proposition.
Collaborate with account teams, market leaders, and senior executives to align investments, talent, and GTM priorities.
Contribute to the development and evolution of offerings across key workflows and industry plays.
Understand the competitive landscape and position differentiated capabilities to win in the market.
Travel up to 70% across the Americas to engage with clients and internal teams.
Required technical and professional expertise
Technical Sales Mastery: A minimum of 15 years of consulting and technical sales experience, with a proven ability to lead complex ServiceNow sales cycles from origination through close, aligning platform capabilities with client business outcomes. Candidates must have demonstrated experience in executing $15-20m in annual ServiceNow signings and revenue over the past 2 years.
Deep ServiceNow Expertise: Demonstrated success in leading multi-module ServiceNow sales cycles and articulating the full NOW platform stack-including Technology, Customer, Employee, and Industry workflows-to both technical and business stakeholders.
Strategic Solutioning: Ability to shape and sell compelling ServiceNow solutions by aligning client needs with platform capabilities, leveraging deep domain knowledge and a consultative sales approach.
Ecosystem Fluency: Experience navigating and influencing the ServiceNow partner ecosystem to co-develop go-to-market strategies and drive joint wins.
Certifications & Credibility: Active ServiceNow certifications that reinforce your technical credibility in client conversations.
Leadership & Growth Mindset: Proven ability to lead high-performing teams, grow talent, and scale practices while maintaining a strong focus on business metrics and client satisfaction.
Executive Presence: Strong client advisory skills with the ability to engage C-level stakeholders, build trust, and drive strategic conversations that lead to transformational outcomes.
Practice Development: Experience supporting practice vision, building offerings, and collaborating with practice leaders to shape differentiated solutions.
Outcome-Driven Thinking: A strategic mindset with a bias for action, focused on delivering measurable business value and driving growth.
Preferred technical and professional experience
This section can be customized by the hiring manager and recruiter to reflect preferred criteria.
IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
#J-18808-Ljbffr
$140k-218k yearly est. 4d ago
Workday Payroll Consultant
IBM 4.7
Chicago, IL job
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
Your role and responsibilities
Configure Workday Payroll setup including pay components, tax, and compliance rules per Workday methodology
Integrate payroll with HR and time tracking systems.
Conduct parallel and validation testing.
Support go-live and post-launch stabilization.
Maintain compliance with tax and regulatory changes.
This job can be performed from anywhere in the US.
Required education
Bachelor's Degree
Required technical and professional expertise
Bachelor's in Accounting, HR, or Business.
5 - 7 years of payroll system experience, with 3+ years in Workday Payroll.
Knowledge of tax and compliance requirements.
Strong analytical and audit capabilities.
Preferred technical and professional experience
Government and/ or K-12 experience preferred
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full‑time schedule for a full calendar year. The salary will vary depending on your job‑related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part‑time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro‑rated for those who start working during the calendar year.
Work arrangement: Hybrid (up to 60% or 3 days a week; home on weekends - based on project requirements)
Projected Minimum Salary per year: 147,000.00
Projected Maximum Salary per year: 254,000.00
Location: United States (Job can be performed from anywhere in the US)
#J-18808-Ljbffr
$77k-93k yearly est. 3d ago
Senior ServiceNow GTM Leader - Americas
IBM Computing 4.7
Chicago, IL job
A leading technology firm is seeking a client-facing Sales Associate Partner for ServiceNow in Chicago. This role requires an individual with deep ServiceNow expertise to drive transformational growth across the Americas. The ideal candidate will have at least 15 years of consulting and technical sales experience and a proven track record of executing $15-20 million in ServiceNow signings. Responsibilities include managing sales cycles and acting as a trusted advisor to C-level executives. Travel up to 70% across the Americas is expected.
#J-18808-Ljbffr
$71k-88k yearly est. 4d ago
Sanctions Financial Intelligence Unit Investigator
Meta Platforms, Inc. 4.8
Chicago, IL job
Meta is seeking a highly-organized, detail-oriented candidate with impeccable judgment and significant Sanctions Compliance experience to join the Meta FinTech Compliance Sanctions Financial Intelligence Unit (FIU) as a Sanctions FIU Investigator. In addition to having an extensive investigative and analytical background, Meta is seeking an investigator who has impeccable communication skills and experience conducting both open source investigations, as well as investigations originating from automated sanctions screening. You will assess and analyze large amounts of data in order to identify sources of potential threats and abuses, operate independently in a fast-paced environment, and proactively collaborate with teams across the company.
Minimum Qualifications
* 4+ years of professional experience in Sanctions Compliance investigations, AML Compliance investigations, law enforcement investigations or intelligence
* Experience working on proactive investigations that did not originate from an automated alert
* Experience working with sensitive issues that include graphic violence, a variety of religious and political views, and adult content
* Subject matter knowledge of global sanctions regulations
* Experience and inclination to protect highly confidential information
* Demonstrated communication skills and experience tailoring the communication for the audience
* Experience presenting investigative results to a broad audience
Preferred Qualifications
* 4+ years of experience conducting Sanctions Compliance investigations for a regulatory agency, law enforcement agency or financial services
* Experience conducting open source investigations and/or investigations on behalf of a technology company
* Experience with SQL
* Analytical and investigative skills combined with knowledge to quickly assess large amounts of data in order to detect critical and credible information
* BA/BS degree or equivalent
Responsibilities
* Conduct investigations involving large amounts of data across a variety of global sanctions programs
* Draft detailed case narratives documenting your investigative work and highlighting the sanctions and compliance risk identified through the investigation
* Present to leadership on the results of investigations and the sanctions/compliance risk identified
* Apply analytical skills to complex information sets in order to make logical and supported recommendations
* Support and lead a variety of projects to improve the Sanctions Compliance Program
* Develop cross-functional partnerships with key internal and external stakeholders in order to enhance investigative processes and minimize risk
* Producing timely and accurate management reports to assist decision making processes within the team and cross functionally
* Monitoring trends and patterns across Meta's payment environment to identify potential risk and taking appropriate action mitigate such risks
* Work collaboratively with a dynamic group of cross-functional stakeholders including, but not limited to, Legal, Product, Engineering, Finance and Marketing
* Interact with other teams to continually drive sanctions investigative innovation and compliance
* Interact with Management and cross-functional partners to raise awareness of Sanctions Compliance related trends, emerging issues, remedial actions or potential enhancements impacting the Sanctions Compliance Program
* Investigate complex cases and conduct analysis of potential threats that may manifest on Meta technologies
* Independently manage multiple analyses at once while effectively prioritizing time
* Work with graphic and sensitive content on a regular basis
* Work independently under high-pressure situations and make sound decisions with little supervision
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
$85k-116k yearly est. 3d ago
Public Relations Assistant
Microsoft 4.8
Microsoft job in Chicago, IL
Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and services.
Job Description
We are looking to hire a Public Relations Assistant to join our team. The public relations coordinator is a proactive and detail-oriented individual who coordinates our public relations efforts, promotes programs and special events, plans and produces events, and provides departmental administrative support.
Salary range: $46000 - $56000 per year.
Responsibilities:
Taking part in brainstorming sessions and suggesting innovative ideas.
Assisting with the development and distribution of PR materials, including brochures, pamphlets, newsletters, and videos.
Editing and proofreading social media content, videos, press releases, emails, and other communications about clients that will be sent to the public.
Assisting with the organization and execution of various media and PR events.
Managing PR materials, filing, copying, and performing other clerical tasks.
Answering phones, responding to emails and inquiries, and performing other administrative tasks.
Managing calendars and media lists.
Maintaining the PR database, documenting media coverage, and tracking PR metrics.
Developing and maintaining positive relationships with clients, stakeholders, media, and vendors.
Qualifications
Bachelor's Degree in PR, journalism, communications, or related field.
Dynamic, high-energy, and able to support cross-functional coordination in a fast-paced environment and possess strong interpersonal and organizational skills.
Extremely hungry for success and a strong desire to challenge the status quo to drive for organizational and personal success.
Excellent communication skills, written and verbal required
Superb phone etiquette and public speaking skills
Proven successful media placements and public relations campaign experience
Proven social media campaign and reputation management of popular review sites experience
Knowledge of opportunities, trends, and features in both traditional and social media space
Computer software skills including Microsoft Office, Google Suite and Mac operating systems
Additional Information
Not a remote job
Disability Insurance
$46k-56k yearly 1d ago
Solution Architect - Workday
IBM Computing 4.7
Chicago, IL job
Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your role and responsibilities
The Senior Workday HCM Solution Architect will lead enterprise-scale implementations and optimization of Workday Human Capital Management. As a key member of our consulting leadership team, you will drive the end-to-end design, architecture, and delivery of HCM solutions that align with organizational strategy and operational excellence.
This role requires deep expertise in HCM architecture, knowledge and certification across multiple modules, configuration, and integrations - with proven experience guiding complex multi-phase deployments across public sector.
Key Responsibilities
Lead the design and architecture of enterprise-wide Workday HCM solutions.
Translate strategic business goals into scalable HR technology solutions.
Oversee system configuration, data conversion, integrations, and reporting.
Partner with HR, IT, and executive leadership to ensure successful delivery.
Serve as trusted advisor on Workday roadmap, release management, and optimization opportunities.
Provide leadership to project managers, consultants, and functional leads throughout the implementation lifecycle.
Establish governance, best practices, and quality assurance across projects.
Mentor and develop team members, contributing to practice growth and capability building.
This job can be performed from anywhere in the US.
Required technical and professional expertise
Bachelor's or Master's in Business, HR, or Information Systems (or equivalent).
7+ years of Workday HCM experience including large, global deployments.
Deep functional expertise in Core HCM plus two or more modules (Compensation, Benefits, Talent, Learning, Payroll, or Time Tracking).
Strong understanding of business process frameworks, security, and integrations.
Demonstrated leadership in solution architecture or practice management.
Exceptional stakeholder management and communication skills.
Workday HCM certification required; additional module certifications a plus.
IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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$79k-107k yearly est. 6d ago
Senior Managing Consultant SAP VIM Architect
IBM Computing 4.7
Chicago, IL job
Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
The SAP VIM Architect with hands‑on experience will lead the design, configuration, and optimization of the Vendor Invoice Management solution within the organization's SAP landscape. This role serves as the primary expert on SAP VIM processes, workflow automation, OCR and invoice capture, exception handling, and integration with Accounts Payable and Procurement. The architect will work closely with business stakeholders and technical teams to ensure that the VIM solution delivers efficient, compliant, and scalable invoice‑processing capabilities.
Your role and responsibilities
The SAP VIM Architect will be responsible for defining the overall VIM solution design, configuring key VIM components, and ensuring seamless integration with SAP AP, MM, and related modules. The role includes analyzing business requirements, mapping them to VIM capabilities, and designing workflows that streamline invoice processing and reduce manual effort. Additional responsibilities include overseeing OCR and invoice‑capture configuration, supporting testing cycles, resolving system issues, optimizing exception‑handling processes, and providing guidance on best practices for VIM deployment and ongoing support. The architect will also work with cross‑functional teams to ensure process alignment, system stability, and continuous improvement.
This job can be performed from anywhere in the US.
Required technical and professional expertise
Hands‑on experience configuring and supporting SAP VIM (Vendor Invoice Management)
Strong understanding of AP invoice processing, procurement processes, and related SAP modules (MM, FI, AP)
Experience designing VIM workflows, exception‑handling logic, and approval routing
Knowledge of OCR and invoice‑capture solutions integrated with VIM
Ability to translate business requirements into scalable technical solutions
Experience with testing, troubleshooting, and root‑cause analysis in VIM environments
Understanding of integration points with SAP S/4HANA or ECC
Strong communication skills and ability to collaborate with finance, procurement, and technical teams
IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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$139k-184k yearly est. 6d ago
Consulting Engineer I (Intern) United States
Cisco Systems, Inc. 4.8
Chicago, IL job
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications accepted until further notice
Meet the Team
As a Consulting Engineer within the Cisco Customer Experience (CX) Consulting organization, you'll collaborate with your team to gain experience in real-world customer environments, making a tangible impact. Your role involves designing and delivering technology solutions to help Cisco customers achieve their business goals. You can specialize in one of five architectural teams: Data Center, Cloud, Security, Collaboration, or Enterprise Networking.
Your Impact
As a Consulting Engineer, you'll gain practical experience with groundbreaking technologies and learn through active projects. Cisco values your ideas and encourages innovation. You'll develop your consulting skills while working with diverse customers in retail, healthcare, education, and the public/private sectors to craft and implement the right technical solutions for their business needs, regardless of their stage in the customer journey.
* Ability to multi-task, self-start, work in a inclusive team environment and work independently.
* Strong analytical and problem-solving skills with ability to solve technical problems.
* Willingness to address new challenges and develop new skills.
Minimum Qualifications
* Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. Relevant fields include: in Information Systems, Cyber Security, Computer Networking, Computer Science or Engineering
* Knowledge of IT systems, networking concepts, TCP/IP protocols, network devices and applications, and the OSI model.
* Proficient in Python, REST APIs, Automation.
* Able to legally live and work in the country for which you're applying, without visa support or sponsorship
Preferred Qualifications:
* Awareness and general understanding of how consumer applications work over the internet (e.g., Browser, Voice/Video calls, Social Networks, Streaming etc.).
* Comfortable with Data Analysis, crafting visualizations such as graphs and heatmaps.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
$76k-109k yearly est. 60d ago
Mid-Market Solutions Engineer
Box, Inc. 4.6
Chicago, IL job
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI‑first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, architects, and demo engineering. As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer‑centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. Our highest performers have a natural curiosity, develop deep knowledge of the Box platform, have a strength in delivering value and story based demonstrations, and are capable of leading presentations related to the Box security story, technical architecture and product configuration.
This role is in the Chicago, New York, or San Francisco office, supporting Mid‑Market clients - to expand our footprint and break into new accounts. If you are curious, passionate about problem‑solving and enjoy working with leading‑edge technology, we encourage you to apply.
WHAT YOU'LL DO
You research, explore and identify customer business problems; you'll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
You own the technical win in your account, and take responsibility for driving the technical deal forward
Understand product integrations and MCP servers
You lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)
Technical quarterback managing the extended team from a solution standpoint
Ability to showcase strong business acumen and communicate the value of the Box solution to the customer
You support field marketing events as a Box SME and presenter
Travel up to 25% to engage with customers in territory
WHO YOU ARE
We are an AI‑first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
4 year degree or equivalent work experience required
5+ years of pre‑sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms
You're AI‑curious and technically fluent - comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
Strong presentation skills, with the ability to establish trust across a range of technical and non‑technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
Displays follow through, stamina and effort in every step of the sales cycle
Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional
Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus
Experience working with low code no code automation such as Nintex, Zaphier, Workado, n8n
Box lives its values, with community and in‑person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high‑performing workforce that reflects the world we live in. If you are head‑over‑heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California‑resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$155,500-$194,500 USD
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$155.5k-194.5k yearly 4d ago
Data Center Program Manager - Logistics
Microsoft Corporation 4.8
Microsoft Corporation job in Chicago, IL
As a Microsoft Data Center Program Manager, Logistics, you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This job will allow you to build a solid understanding of data center procedures, engage in collarobation across various teams as well as provide mentorship across data centers by sharing best practices.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
* Ensure that logistics standard operating procedures and risk assessments are in place, and assist in their creation.
* Creating and managing end-to-end project plans and ensuring on time delivery.
* Plan, schedule, and execute projects and site deliverables in alignment with deployment timelines and required site readiness dates across the metro.
* Supporting the decommission efforts across the metro
* Plan, manage, and communicate end-to-end project plans with stakeholders and teams.
* Track and take action on shipment incidents and escalate as needed to meet deadlines.
* Keep workflows up to date as it pertains to IAM.
* Support deployment teams with last-mile courier communications.
* Schedule and coordinate deployment materials transfers between data centers.
* Maintain an up-to-date inventory of cables and consumables.
* Manage our vehicle and Equipment program for the metro
* Calculate materials and consumables needs and request quotes.
* Collaborate with others DCPM to accommodate scheduling needs and resources to support projects outside of deployment and decommission.
* Share expertise and provide guidance on standard logistics processes and procedures for preparing, planning, and performing deployments.
* Collaborate with others DCPM to ensure that work is appropriately prioritized and that resources and team capabilities are in place for deployments.
* Prioritize data center workload with the logistics team to maximize response and resolution of receiving, replacement, and return merchandise authorization requests, meeting service level agreements.
* Embody our culture and values.
Qualifications
Required Qualifications:
* High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments
* OR equivalent experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
* Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
* Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
* Applicable certifications: ASICS (Inventory Control), CompTIA (Computing Technology Industry Association), Microsoft, Network Certifications, PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library), CDCP (Certified Data Center Professional)
Data Center Operations Management IC3 - The typical base pay range for this role across the U.S. is USD $81,400 - $161,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $109,800 - $183,100 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$109.8k-183.1k yearly 5d ago
Senior Circular Center Inventory & Asset Technician
Microsoft Corporation 4.8
Microsoft Corporation job in Chicago, IL
As a Microsoft Senior Circular Center Inventory & Asset Technician (CC DIAT), you will prioritize and assign ticketed work to technicians on the team, provide guidance on inbound/outbound logistics tasks , and ensure that inventory balances are accurate. This opportunity will allow you to demonstrate your expertise in standard processes and procedures for Inventory & Asset Management and develop skills around mentorship of peer technicians accelerating your career growth in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time and have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
**Responsibilities**
**Customer Service**
+ Maintains a strong focus to optimize resources and improve quality. Articulates the impact of work performed within the Data Center to technicians. Seeks information about the underlying needs of customers. Positions organization to deliver solutions that exceed customer expectations. Maintains a strong stakeholder focus to improve quality and ensures that the customer receives the highest return on investment. Engages with internal and external stakeholders to manage issues as they arise.
**Data Bearing Device (DBD) Destruction**
+ Ensures team is following all processes and procedures to do this in a timely manner. Manages schedule of DBD destruction or shredding in partnership with senior leadership. Performs DBD destruction as necessary. Handles any escalations. Assists with security investigations. Coordinates with and oversees any third-party vendors who perform DBD destruction as necessary.
**Inbound and Outbound Logistics**
+ Provides technical support and task specific guidance to a team of technicians responsible for preparing and executing incoming/outgoing deliveries and documenting inbound/outbound packages (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities). Directs the flow of packages from preparation to shipment. Schedules inbound and outbound logistics of both internal and external services. Communicates directly with customers in regard to scheduling both inbound and outbound deliveries. Coordinates with external stakeholders including third-party warehouses, Original Equipment Manufacturer (OEM) vendors, and suppliers as necessary to facilitate inbound and outbound deliveries. Deals with the escalated issues.
**Inventory Management**
+ Ensures teams maintain and perform steps required to keep the inventory balance accurate. Prioritizes ticketing queues, works to resolve escalations, and clears blocking issues to enable continued delivery of Inventory and Asset Management (IAM) activities.
**Operational Excellence**
+ Serves as subject matter expert and models compliance to less experienced team members. Seeks out opportunities to contribute to workstreams and evolve existing workstream processes, services, and solutions toward greater simplification and automation.
**Procurement**
+ Creates execution plans with the goal to improve satisfaction and performance within an area or organization-level group. Identifies and resolves delivery and execution road blocks serving as point of contact for arising issues. Learns different elements of different suppliers, including what parts to order and what supplier(s) to engage with. Performs transactional related work, such as execution of purchase orders (POs) and contracts. Gathers data related to POs and provides to direct management. Assists senior leadership with escalated procurement issues.
**Safety Practices**
+ Runs daily safety topic huddles. Manages and coordinates any escalated task risks and reported issues. Trains employees on safe and effective rack moving. Ensures team is in compliance with heavy-lifting equipment requirements. Leads by example of all safety standards.
**Tactical Shift Management**
+ Prioritizes and assigns ticketed work to Data Center Inventory and Asset Technicians on team. Leverages process knowledge and technical skills to resolve escalations (or further escalate if needed), clear blocking issues, and may enable on site and/or remote data center support activities. Performs assigned tasks and escalates issues during high-volume work activity or escalation-based situations.
+ As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
+ As indicated above,have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
**Warranty Process Management**
+ Acts as the Subject Matter Expert about Return Merchandise Authorization (RMA) warranty process. Ensures teams process failed vendor hardware devices using online/other tools and processes RMAs as needed. Follows all Service Level Agreements (SLAs) related to RMA warranty process.
**Other**
+ Embody our culture and values .
**Qualifications**
**Required Qualifications**
+ High School Diploma AND 2+ years experience in warehouse/supply chain in an information technology (IT) environment, logistics, supply chain, inventory management, retail, or a related field
+ OR equivalent experience.
**Other Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
+ Citizenship Verification **:** This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport.
**Preferred Qualifications:**
+ 3+ years experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g. forklift, pallet jacks, chassis lifts) for a large corporation
+ OR equivalent experience.
Materials Handling ATR-D - The typical base pay range for this role across the U.S. is USD $26.78 - $42.93 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $34.28 - $47.26 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (**************************************************************
$26.8-42.9 hourly 2d ago
Technical Account Manager
Adobe 4.8
Chicago, IL job
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
As large enterprises invest in Adobe, we are in need of strategic and high-powered technical talent to help our largest customers navigate their operational needs across the Adobe Experience Cloud solutions. Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our world-class customers. They produce and deliver a prescribed set of technical services specifically crafted to help them maintain operational health, while adopting new solutions and functionality to increase their value-realization. A person in this role possesses customer-facing and interpersonal skills that enables you to represent Adobe best within a customer's ecosystem, driving discussions with multiple personas from developers and analysts to management and senior leadership - including within Adobe - regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have the proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in Adobe solutions.
What you'll Do
Be a central point of contact while ensuring high levels of customer satisfaction
Maintain regular communication with external and internal teams, managing expectations
Engage with Director and VP-Level executives to translate business needs into technical and operational plans
Coordinate and drive efforts to optimize product performance and customer adoption
Lead and guide customer through complex environment changes and upgrades
Supervise the management of technical critical issues and customer concerns
Share proactive notifications and recommendations of upcoming releases and possible impact
Lead customer check-ins and participate in quarterly business reviews
Deliver proactive status updates, deliverables and guidelines
Continually develop both technical and soft skills individually
What you need to succeed
Bachelor's Degree in related field of the technical industry or equivalent experience
At least seven years of full-time experience in consultative, development, customer support and/or related role in marketing technology
Very strong written and verbal communication skills in English a must, other languages would be advantageous
Proven presentation skills, and experience organising and leading high-profile customer calls and meetings
Demonstrable ability to adapt to new technologies and learn quickly
Customer-facing experience in enterprise projects, and in one or more of the following: Java, SQL, Javascript, AngularJS, JQuery, CSS, REST, XML, web-server technologies
Competency in Analytical Problem Solving, Building Customer/Partner Relationships, Confidence, Cross-Functional Collaboration, Impact and Influence, Interpersonal Awareness, Project Management, Strategic Insight, Product & Technology Expertise, Value Selling
Experience and familiarity with the following Adobe solutions (a plus but not a hard requirement): Adobe Experience Platform (RTCDP,AJO, CJA) Analytics, Audience Manager, Campaign, Commerce, Experience Manager, Experience Platform, Marketo, Target, Workfront.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $95,900 -- $169,500 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.In New York, the pay range for this position is $117,000 - $169,500 In Illinois, the pay range for this position is $100,800 - $145,950
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$117k-169.5k yearly Auto-Apply 5d ago
Software Consulting Engineer I (Intern) - United States
Cisco 4.8
Chicago, IL job
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice.
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
**Meet the Team**
Orchestration and Automation is now a key part of any technology and in our organization, we bridge the gap between what products do and customers need. As Software Consulting Engineer Intern, you will work directly with your Manager and Mentor to gain hands on experience of developing software solutions for customers using Cisco Secure Development Lifecycle processes, across different Cisco technologies. You will have the opportunity to participate in one or more projects, and interact with customers, Software Architects, Delivery Engineers, Managers and Cisco Customer Experience (CX) Leadership.
**Your Impact**
During the program you will participate in day-to-day delivery activities such as coding, customer meetings, deliverable creation, building labs, DevOps, deployment, and troubleshooting. You will have the opportunity to leverage your coursework and experience in real-world scenarios as a full stack developer. You will likely gather experience in:
· Java, Gradle, Spring, Python, Ansible
· Automated unit testing, linting and builds
· Web development / VueJS / REST / SOAP / Web Sockets
· Engineering practices in git and DevOps
· Deployment and Support models
**Minimum Qualifications**
· Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. Relevant fields include: Computer Science, Software Engineering, Computer Engineering, Information Technology, Data Science, Mathematics, Statistics, Electrical Engineering, or related technical fields
· Ability to demonstrate an understanding of computer science fundamentals, including data structures and algorithms.
· Development experience using Python, Java, Spring/Spring Boot, JUnit tests.
· Proficiency in SQL and relational database concepts
· Experience with UNIX, Linux and Windows Operating Systems.
**Preferred Qualifications**
· Strong communication skills and the ability to work in a team environment
· Demonstrated curiosity and a desire to tackle and solve complex problems
· Experience in automation frameworks like Ansible
· Non-academic coding experience (i.e. hack-a-thons, code challenges, personal projects, GitHub, Open Source, volunteer coding experience, conference participation, etc.)
· Familiarity with AI tools is a plus but not a primary requirement
· Any certification such as CCNA, CCNP, Oracle, Red Hat Linux, Java, etc
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
+ 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
+ Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
+ Additional paid time away may be requested to deal with critical or emergency issues for family members
+ Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;
+ 1% of incentive target for each 1% of attainment between 75% and 100%; and
+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$44,000.00 - $185,000.00
Non-Metro New York state & Washington state:
$44,000.00 - $185,000.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
$44k-185k yearly 59d ago
Business Professional Specialist
Adobe Systems Incorporated 4.8
Chicago, IL job
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Hiring Locations: U.S. Various
The Opportunity
There are billions of Business Professionals and Consumers in the world who want to be both creative and efficient to accomplish their objectives. They see AI and conversational interfaces as a more productive way to accelerate creative storytelling and to quickly synthesize information across multiple documents. They are looking for quick and easy tools that are available on every computing surface and an easy onramp that allows them to trial products and subscribe based on the value derived. As the need for creative expression continues to grow exponentially, creativity and productivity are merging. AI can make them more creative and productive in their business context.
The job of the BP&C sales team is to bring this guiding message to our enterprise customers and to show how Adobe can provide value and compete against a new host of broad-based productivity products in the market.
Business Goals
The opportunity described above for Business Professionals and Consumers will be the driving force of the Business Professionals and Consumers sales (BP&C) team. That team will be responsible for Adobe Acrobat and Adobe Express in the enterprise segment. Those products have increasing interconnected enterprise workflows that allow business professionals to understand and synthesize documents and other corporate material to produce highly designed and creative output via Express. This combination of insights and creativity lies at the center of what are customers are seeking and what the BP&C sales team is chartered to represent.
Team Traits
The BP&C team needs to have the following traits:
* New Landscape & Knowledge - well-versed in a new landscape of productivity tools that are being positioned across the enterprise and how Adobe's offerings stack up against a new competitive landscape.
* Demand-led Sales - the ability to identify net new use cases for business professionals, to run a full sales cycles from deck and demo to identification of pain and metrics to POC to close as both out of cycle and part of a renewal.
* Pipeline Generation - personal responsibility over pipeline generation to new functional buyers of our business professional offerings beyond the traditional Acrobat user and into marketing, field sales, and knowledge workers.
* New Products & Demo - the ability to personally sell, position and demo Acrobat, Express plus a host of potential new products and offers including integration of Express into Co-Pilot, ChatGPT and other business professional products and integrations from Adobe. Members of this team are proxies for knowledge workers so therefore this team needs to show how companies can benefit from our offerings personally.
* Technical Knowledge, Curiosity & Understanding - the ability to do simple demonstration of products without technical help to demonstrate the value and ease of use of our products to the business professional.
* Change Agility & Growth Mindset - Comfort operating in ambiguity and evolving GTM. Willingness to test/learn new plays and iterate quickly. Ability to influence peers to adopt the new persona-based approach.
* Cross-Functional Influence & Internal Navigation - Ability to work with PMM on use cases and industry plays. Ability to partner with core sellers for multiproduct deals without channel conflict. Ability to influence product and GTM teams with persona feedback.
* Strong Operational & Pipeline Discipline - CRM excellence (Clari hygiene, usage tracking, qualification). Velocity pipeline motions (prioritization, expansion triggers). Strong collaboration with Marketing, BDR, Renewals, and Product for feedback loops.
Specialist Requirements
* Pipeline Generation - personal responsibility and activity around pipeline generation with weekly expectation of 5/5 outbounding of 5 contacts to 5 accounts per week. Will do personal outbounding in addition to working with and directly BDR to hit a target of 3 new business meetings (representing expansion or new opps) per week.
* Technical Understanding, Curiosity & Ability to Demo - understanding of Acrobat, Express, Express integrations with ChatBots and net new products that might be introduced by Adobe into this audience. A clear understanding of the competitive landscape for "worker" productivity tooling including Co-Pilot, ChatGPT, Canva, Gamma and others. The ability to demo on sales calls both Acrobat/AIA/Spaces, Express and Express integrated into ChatBots including net new use cases like generative presentations and other that represent net new enterprise workflows which span our products.
* LOB Personas - ability to reach out to, message and hold sales conversations with line of business personas including C-level or C-level -1 roles in sales, marketing, IT, finance, HR, legal and more.
* Deal Progression & Business Case - the ability to run a complex enterprise deal cycle from initial meeting through proof of value to business justification and close both as part of a renewal, but equally importantly, through anniversaries and out of cycle.
* Competitive Positioning - the ability to clearly articulate why Adobe's solutions are better than other products in market for PDF clones, but more importantly, through a host of new productivity tools in the market today including CoPilot, ChatGPT, Canva, Claude, Gamma and others. Fluency in real-world use cases: Sales decks, HR onboarding workflows, operations playbooks, marketing content creation, contract workflows.
* Executive Engagement - the ability and willingness to engage with the highlevel levels of our enterprise customers to talk about Adobe's offerings in the business professional space. Clear ability to "hold the room" at a CEC, to speak other customers success with our products and beyond.
* Leading Indicators - personal responsibility and ownership over leading indicators in meeting counts of 3 new business meetings and 10-15 customer meetings per week.
* Commercial Acumen & Deal Strategy - ability to run full deal cycles for professional-grade tools. Expertise in identifying expansion signals (usage, seat growth, departmental adoption).
* Consultative & Solution-Based Discovery - Ability to demo AI-powered workflows that combine multiple Adobe products. Ability to translate AI capabilities into productivity/business outcomes, not technology. Proficient in ROI justification around "cost savings" or "revenue growth". Ability to lead consultative conversations with cross-functional teams. Distilling complex customer needs into 1-2 high-impact value drivers. Framing problem statements and ROI for executives and end-users.
* Product Evangelism & Customer Education - Skilled in running workshops, enablement sessions, demo days. Ability to simplify complex workflows into intuitive stories. Evangelizing Adobe's AI productivity stack in a way that resonates with non-creative, non-technical buyers.
* Slack - ability and willingness to communicate via Slack for deal updates, team communication and communication broadly with product and marketing spanning our BP&C products.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $226,800 -- $381,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $263,300 - $381,350 In New York, the pay range for this position is $263,300 - $381,350 In Illinois, the pay range for this position is $247,500 - $358,350
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$72k-105k yearly est. 11d ago
Future Positions
HP Tuners 4.9
Buffalo Grove, IL job
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