Customer Success Manager jobs at Microsoft

Are you passionate about being a part of a high performing global team that values collaboration, process excellence and innovation? Do you want to impact the Procure to Pay industry and the direction of Procure to Pay within Microsoft? The Procure to Pay team within Microsoft are experts in compliant and accurate payments to Microsoft Suppliers and Partners. We leverage digital technologies and data-driven insights to streamline payment processes and influence business decisions. As a P2P Engagement Manager with Ariba P2P functional expertise, you will lead end-to-end Procure-to-Pay operations, ensuring alignment with business requirements and driving process efficiency. Acting as the primary liaison between procurement, finance, and IT, you will manage requisitioning, purchase orders, invoicing, and supplier collaboration. Your role includes implementing system enhancements, optimizing workflows, and providing guidance and training to stakeholders on Ariba functionalities and best practices. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Process Governance & Documentation Monitor adherence to procurement policies and compliance requirements within Ariba workflows. Stay updated on Ariba releases and recommend upgrades or new features. Own and maintain Detailed Process Documents (DTPs) for all Ariba related P2P processes, ensuring timely updates to reflect system changes, compliance requirements, and best practices. Implement controls to prevent errors and ensure audit readiness. Oversee day-to-day operations of Business Process Outsourcing (BPO) partners, ensuring SLAs/KPIs are met. Accountable for performing cost-benefit evaluations and developing project charters Process Optimization & Mapping Analyze current P2P processes to identify inefficiencies and implement automation or simplification opportunities. Review Ariba related end-to-end process maps for buying, invoicing and payment workflows, ensuring clarity for all stakeholders. Ensure integration between Ariba and ERP systems (e.g., SAP) is functioning correctly. Demonstrates an understanding of mapping or how systems work and impact one another. Works with and leverages other teams (e.g., Supply Chain, Engineering, Sales) to ensure program processes are rigorous and executed efficiently. Develops processes around scope and scheduled changes for programs, and communicates it to stakeholders. Works with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design compliant complex programs from initiation to delivery, with minimal coaching. Produces collateral (e.g., proposals, strategy walking deck, internal and external pitch content) to incorporate stakeholder needs and ensure the business objectives are met. Stakeholder Engagement & Training Collaborate with procurement, finance, and suppliers to resolve issues related to requisitions, purchase orders, and invoices. Act as a subject matter expert for troubleshooting and process optimization. Reporting & Analytics Generate and analyze P2P performance reports from Ariba to identify trends and improvement opportunities. Provide actionable insights to leadership for cost savings and efficiency. Collects and evaluates success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]Continuous Improvement Support our internal business groups and payees with a Customer Obsessed service approach Required/minimum qualifications Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience 3+ years of Ariba Procure to Pay (P2P) buying & invoicing experience 4+ years managing shared services in a global environment Willing and able to travel domestically and internationally as required to support business needs Additional or preferred qualifications Process excellence experience in Shared Service Center/Outsourcing environment a large plus Solid strategic and tactical business skills Must be comfortable working with ambiguity and adept at using data to influence business decision making A demonstrated ability to communicate clearly and effectively with all levels within an organization Proven ability to establish trust quickly and create win-win situations Experience working with Microsoft Office, with advanced Excel Skills preferred. Solid knowledge of PowerPoint and the ability to prepare and deliver leadership presentations Ability to travel, both domestic and international Project management experience and demonstrated ability to implement change Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: US corporate pay information | Microsoft Careers Microsoft will accept applications for the role until October 23rd, 2025. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact * Uses multi-cloud expertise to effectively orchestrate Signature experience across the most strategic, sophisticated customers * May act as lead CSM orchestrating CSMs for multi-org, multi-cloud customers (including Global Customers with CSMs in multiple geos) * Aligns with and leads Business and Technical stakeholders, Account Success team, and internal partners around customer goals ensuring value is delivered through Signature * Single point of customer accountability building and maintaining strong, trusted relationships * Drives Customer Success Score metrics for customers; handles Escalations and Red Accounts Minimum Requirements * Experienced professional with 9+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture * Knowledge of Salesforce product and platform features, capabilities, and standard methodologies and a good understanding of enterprise architecture principles * Strong consultative skills, deep curiosity, and proven results working as a Trusted Advisor to drive business value for customers * Executive-level interpersonal skills, ability to drive effective conversations at the C-Level, and presentation skills with a consistent track record of influence at an executive level * Ability to facilitate difficult discussions and be adept at handling objections * Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviors in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Requirements * Experience with Salesforce Core Clouds and/or a competing platform * Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant) * Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. * Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per week. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: *********************************** For Washington-based roles, the base salary hiring range for this position is $185,500 to $268,900. For Illinois based roles, the base salary hiring range for this position is $185,500 to $268,900.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact * Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. * Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. * Help your customers achieve their business goals and outcomes on the Salesforce platform by: * Coordinating the completion of the Signature Success catalog of services as required for your customer. * Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. * Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. * Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. * Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. * The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements * Minimum of 8 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. * Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. * 4+ years' experience in management consulting services, * Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. * Skills for analyzing technical concepts and translating them into business terms and mapping business requirements into technical features. * Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. * Knowledge of software development process and design methodologies. * Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements * Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant). * Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. * Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per week (Seattle/Bellevue, Chicago, Indianapolis, Atlanta). Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: *********************************** For Washington-based roles, the base salary hiring range for this position is $133,400 to $223,700. For Illinois based roles, the base salary hiring range for this position is $133,400 to $223,700.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. This CSM role will work with Tableau customers to understand their business objectives and provide technical guidance to deliver business value. They will partner with sales and orchestrate internal resources to drive customer health, increase user adoption, and reduce attrition. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer's need. Minimum Requirements Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Experience with Tableau products, and/or a competing platform (i.e. Microsoft Power BI, Looker, Qlik, MicroStrategy, Domo) Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Tableau Desktop, Tableau Server, Tableau Data Analyst). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This is an office-flexible role, and the expectation is to be in-office a minimum of three (3) days per week. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ************************************** Washington-based roles, the base salary hiring range for this position is $133,400 to $223,700.For Illinois based roles, the base salary hiring range for this position is $133,400 to $223,700.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 8 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales and Service Clouds and/or MuleSoft (and/or a relevant competing platform). 4+ years' experience in management consulting services. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, MuleSoft: Developer II, Integration Foundations, Catalyst Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per week. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ************************************** Washington D.C based roles, the base salary hiring range for this position is $133,400 to $223,700.

The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable for overall Implementation and operational success of the customer with using Oracle Health solutions and services. The CSM seeks and identifies opportunities for ongoing improvement and simplification in business operating procedures leading to improved effectiveness of the organization and optimization of Oracle Health product/system use, adoption, and value realization. The Customer Success Manager identifies, develops, tracks, and manages priorities and committed actions to ensure progress. Additional responsibilities include cultivating strong partnerships with key internal and external stakeholders and leveraging relationships to achieve positive outcomes and incremental revenue growth within the assigned customer account portfolio. The senior Customer Success Manager portfolio includes clients with varying needs and complexity. One or more clients may have significant needs related to upgrades, implementations, renewals, transformation, adoption, or all of these factors based on business needs. The CSM will be measured on the following: • Strong Success Plans for their customer or portfolio of customers • Referenceability • Success Stories • ARR retention and growth • Contract renewal rate • Code currency • Sales Leads generated (aka white space) • Overall customer satisfaction • Metrics driven, Customer advancement and performance on defined KPIs • Growth of the overall culture and practice of customer success within Oracle Health by participating in key initiatives, be a part of or lead the building of CS tools and enablers, mentoring and growing junior CSMs and evangelizing the practice of CS across Oracle Health Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $43.99 to $85.63 per hour; from: $91,500 to $178,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 60/40 - 90/10. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Develop long term partnership with our customers to ensure they remain successful by realizing the full value of their investment with us to ensure customers continue/replenish/renews contract with Oracle. Responsible for maintaining a high level of customer satisfaction by being a liaison between our customers and Oracle's internal operations. Identify product adoption, expansion and up sell opportunities. Provide input into the CSM methodology and direction. Act as mentor to newer CSMs on a voluntary basis. Executive Relationship Ownership Serve as a relationship owner for CIO, CMIO, CNIO, CFO, COO, and other C-suite stakeholders, ensuring consistent executive engagement, alignment on strategic priorities, and a clear understanding of Oracle Health vision and organizational objectives. Build and maintain trusted advisor-level relationships with health system executives, demonstrating credibility across clinical, operational, and technical leadership. Lead executive-level discussions and briefings, proactively surfacing insights, risks, and recommendations that influence strategic decision-making. Coordinate and facilitate routine CXO governance meetings and Customer Value Reviews. Executive Communication & Presentation Skills Prepare and deliver executive level presentations for senior healthcare leadership, covering Oracle's vision and new AI capabilities and translate product capabilities, roadmap updates, and analytics into an executive-ready narrative. Support strategic alignment and value realization aligned to customers strategic initiatives. Present to large, cross-functional audiences, including boards, hospital leadership teams, and multi-hospital system executives. Demonstrate exceptional communication skills, including the ability to handle challenging conversations and influence outcomes across the healthcare ecosystem. Knowledge, Skills & Experience: • BS or BA degree in related field and/or related and equivalent job experience. • 8+ years of Healthcare Information Technology (HCIT) experience in Consulting, Support, Project/Program Management, Client Relationship Management and/or other client facing HCIT solution work. • Knowledge of relevant best practices within Healthcare Information Technology (HCIT) consulting as evidenced by prior successful consulting outcomes and achievements. • 8+ years' experience consulting, influencing and partnering with key customer end-users and decision-makers up to and including healthcare CXOs and CIOs. • Prior experience with Oracle Health products and service offerings preferred. • Strong project management skills including ability to create, maintain and execute on a detailed account management plan including budget, structure, schedule, needs, metrics and outcomes. • Excellent communication and interpersonal skills including ability to articulate complex information in a way that others can easily understand in both verbal and written form. • Ability to influence, persuade and negotiate to achieve effective and mutually beneficial outcomes. • Ability to partner and collaborate across teams and organizations to resolve conflicts, drive performance improvement, and achieve positive outcomes as indicated by agreed upon metrics and KPIs. • Ability to travel to client sites up to 25% of time based on business needs.

Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. As a **Customer Success Account Manager (CSAM)** , you are the delivery leader in our account team and a strategic partner to our customers. You are responsible for execution against our Customer Success Contracts and orchestration of cross-functional programs that deliver customer value and enable transformational customer outcomes. This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. We are currently looking for **Customer Success Account Manager** professionals to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and partner services organizations. By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will very according to role. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. **Responsibilities** **Customer Relationship Management** + Learns customer engagement role and develops foundational relationships with key customer stakeholders (e.g., Information Technology Directors, Chief Technical Office [CTO], Chief Innovation Officer [CIO], Line-of-Business leaders) and technical professionals to enable quality solution delivery and health using partnership with other account team leaders (e.g., Account Executive, Account Technology Strategist) and with guidance from senior colleagues. Expands and ensures customer and partner relationships beyond the current support contract owners with a focus on the leading definition of business outcomes and how to align consumption strategy to customer priorities. + Gathers information on the business and Information Technology objectives for customer organizations, identifies customer needs, and creates a shared plan to supports outcomes that are specific to the customer and common to the industry using partnerships with other account team leaders. Captures and anticipates new customer needs and outcomes identified during the delivery of support programs, success engagements, and other projects. Ensures the customer is current on technology and ready to move to cloud, enabling cloud adoption and optimizing cloud solutions to manage change and continue to grow in the cloud across all solution areas. **Account Planning** + Drives conversations with customers that present the strategic alignment between the customer objectives and support contract to set a long-term strategy for consumption aligned to those priorities. Develops a program, identifies executive sponsors for a contract, and prioritizes engagements to address strategic outcomes and drive customer success. Challenges the customer, collaboration with other account team leaders, by driving the case for change to drive solution and operational health. Presents the strategic business and technical need for change. Supports account planning and advocates for change internally to help customers transform to modern digital approaches. + Plans a portfolio of work (e.g., Support programs, implementation projects, success engagements) to drive outcomes aligned with customer's prioritized solutions and workloads. Creates opportunities for support contract renewals, partners with sellers lead to upsell, and transition to Unified Support by aligning to local growth goals across solution areas. Supports the efficiency targets of their portfolio through the delivery of contracts and customer value, leverages managed intellectual property (MIP), and enhances offerings in alignment with compliance policies. **Opportunity and Pursuit Management** + Captures, communicates, and brings forward recommendations from customer insights to sellers in identifying and producing opportunities (e.g., add-ons, cloud consumption, renewals). Collaborates with internal teams and sellers to help identify growth opportunities through account planning and delivery execution. Proactively seeks opportunities to develop the value of support and expand offerings by communicating the customer value to an internal audience. Directly enables cloud consumption revenue through consumption planning. **Consumption and Delivery Execution** + Takes ownership for team coordination and connects identified opportunities, questions, and/or issues from customer organizations. Leads complex internal Microsoft technical/sales teams or partners to address (e.g., involving large number of teams, multi-technology), using a breadth of technical knowledge to identify a broad set of internal teams and ensure progress across solution areas. Identifies and mitigates blockers to customer success goals. + Leads and is accountable for the direction of solution deliveries and secures resources to deliver on customer obligations. Accelerates production level consumption through delivery orchestration by driving solution and operational health for prominent, challenging, and/or complex customer organizations (e.g., global, high-revenue generation, complex transformation, strategic accounts) across the solution and support lifecycle. Is accountable for the delivery of support for resolution of critical escalated issues by leveraging Incident Managers and Support teams. Shares updates to the customer and manages their expectations. Analyzes and leverages support-related feedback across a practice area and recommends solutions to drive continuous process improvement. **Technical Skilling** + Leverages intermediate technical expertise to act as a technology advisor and visionary. Connects business to technology. Speaks to necessary technology, solutions, and services for specific customer scenarios. Contributes to forecasts of resource needs and timing to help removes obstacles. Leverages experience as a practitioner of technology across one cloud area from design through operations and within another cloud workload/area to lead program governance and execution oversight. Leverages experience leading large, multi-stream technology projects from design to production to help anticipate changes that could affect key projects. **Other** + Embody our culture and values **Qualifications** **Required Minimum Qualifications** + Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 2+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience? **Other Requirements:** + This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. **Additional or Preferred Qualifications** + Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience + OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience + OR equivalent experience. + 3+ years relevant work experience within customer success in technology industry. + Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification. + Project Management Institute (PMI) or equivalent Project Management certification. + Prosci or equivalent certification Customer Success Account Mgmt IC3 - The typical base pay range for this role across the U.S. is USD $85,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $112,000 - $185,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** Customer Success Account Mgmt IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. 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As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector, and continue to thrive after 40+ years of change by operating with integrity. Develop long-term partnerships with our clients to ensure they remain successful by realizing the full value of their investment with us, to ensure the client continues/replenishes/renews their contracts with Oracle. Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations. Identify product expansion/upsell opportunities. Work with larger clients. Provide input into the CSM methodology and direction. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only CA: Hiring Range in CAD from: $67,500 to $125,400 per annum. US: Hiring Range in USD from $33.65 to $60.63 per hour; from: $70,000 to $126,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 60/40 - 90/10. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 Act as the main point of contact for your customers. Building and fostering relationships with key customer stakeholders (executives, business & IT leaders, influencers, and decision-makers) to solidify our partnership and commitment. Drive maximum adoption of Oracle solutions and identify/drive product renewal and expansion opportunities via high value relationships with customers. Demonstrate drive, accountability, and resourcefulness to effectively manage an assigned book of business in a fast-paced and somewhat ambiguous environment ensuring that deliverables, results and deadlines are achieved. Have a holistic overview of a portfolio of specific/key projects within a specific client to develop knowledge and a clear understanding of customer plans, goals, and desired outcomes of their Oracle Cloud solution investment. Leverage Oracle's Customer Success methodology to partner with customer stakeholders to understand their goals/KPIs, assess their capabilities and provide recommendations to help them accelerate the achievement of their business and technology objectives. Drive customer implementation towards success with healthy partner interaction and work with Alliances and Channels, making sure the involved partners are focusing on customer success; raise in a timely manner when there is any deviation. Pro-actively, hands-on and customer-facing to identify risks and work with the account team to get projects on the right track and reacting promptly and effectively to early warning signs within this portfolio. Effectively collaborate, influence, and take the lead in cross-functional engagements within Oracle. Be the internal advocate for the customer across the organization, including Global Customer Success Services, Sales, Support, and Product Development, while expertly prioritizing, driving ownership, and delivering desired outcomes for your customers. Understand the organizational structure of the customer, identifying the areas that present deep strategic partnership opportunities. Build and grow multiple relationships across a customer's organization, and their implementation partners. Demonstrate Oracle product knowledge by applying platform features and functions to customer business priorities and roadmap in relation to the customer's goals and objectives. Guide a customer on organizational strategy, governance, and for change management best practices based on customer needs. Build greater advocacy and reference-ability of your customers. When appropriate, identify additional Oracle services, expansion opportunities, and advisory experts needed to drive incremental success. Preferred Qualifications & Skills Oracle Cloud (SaaS) functional and/or technical expertise. Strong knowledge of Oracle Cloud products, features, capabilities, and best use is highly desired. 7+ years of customer-facing experience as a business practitioner and communicator. 4+ years of proven experience in ERP SaaS Proven ability to utilize a cloud lifecycle methodology focused on reviewing implementation project plans, governance structure, team composition and other project related artifacts to assess risk and provide best practice guidance (PMI Project Management Professional (PMP) Certification or similar highly desired) Bachelor's degree in Business or other related degree and/or equivalent years of experience. Being a self-starting, entrepreneurial, self-managing. Ability to work effectively with and through a matrix and a virtual organization, requiring management through influencing, based upon trust and leadership skills. Proven track record of successfully establishing trustful relationships with senior leadership and executive-level key stakeholders within the Oracle cross-LOB organization and customers and partners outside the Oracle organization. In-depth knowledge in one or more lines of businesses, cross-functional competencies, or industry-related experience. Strong presentation skills (web, phone and onsite) including effectively communicating insights and data informed points of view to customers, implementation partners, and internal cross-functional resources. Strong consulting skills and proven results working as a trusted advisor to drive business value for customers. Strong executive communication and presence skills to drive effective and influential conversations at the executive-level; facilitate difficult discussions and adept at handling objections, bringing multiple internal resources and customers to common understanding and agreement. A good understanding of enterprise architecture principles is strongly preferred Ability to quickly grasp and distinctly explain technological and business concepts Location: · The role requires you to be based in North America - Remote · Flexibility to work from home or travel across the region when required (assume max 25% travel - potentially needing travel on very short notice).

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector, and continue to thrive after 40+ years of change by operating with integrity. Develop long-term partnerships with our clients to ensure they remain successful by realizing the full value of their investment with us, to ensure the client continues/replenishes/renews their contracts with Oracle. Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations. Identify product expansion/upsell opportunities. Work with larger clients. Provide input into the CSM methodology and direction. **Responsibilities** + Act as the main point of contact for your customers. Building and fostering relationships with key customer stakeholders (executives, business & IT leaders, influencers, and decision-makers) to solidify our partnership and commitment. + Drive maximum adoption of Oracle solutions and identify/drive product renewal and expansion opportunities via high value relationships with customers. + Demonstrate drive, accountability, and resourcefulness to effectively manage an assigned book of business in a fast-paced and somewhat ambiguous environment ensuring that deliverables, results and deadlines are achieved. + Have a holistic overview of a portfolio of specific/key projects within a specific client to develop knowledge and a clear understanding of customer plans, goals, and desired outcomes of their Oracle Cloud solution investment. + Leverage Oracle's Customer Success methodology to partner with customer stakeholders to understand their goals/KPIs, assess their capabilities and provide recommendations to help them accelerate the achievement of their business and technology objectives. + Drive customer implementation towards success with healthy partner interaction and work with Alliances and Channels, making sure the involved partners are focusing on customer success; raise in a timely manner when there is any deviation. + Pro-actively, hands-on and customer-facing to identify risks and work with the account team to get projects on the right track and reacting promptly and effectively to early warning signs within this portfolio. + Effectively collaborate, influence, and take the lead in cross-functional engagements within Oracle. Be the internal advocate for the customer across the organization, including Global Customer Success Services, Sales, Support, and Product Development, while expertly prioritizing, driving ownership, and delivering desired outcomes for your customers. + Understand the organizational structure of the customer, identifying the areas that present deep strategic partnership opportunities. Build and grow multiple relationships across a customer's organization, and their implementation partners. + Demonstrate Oracle product knowledge by applying platform features and functions to customer business priorities and roadmap in relation to the customer's goals and objectives. + Guide a customer on organizational strategy, governance, and for change management best practices based on customer needs. + Build greater advocacy and reference-ability of your customers. + When appropriate, identify additional Oracle services, expansion opportunities, and advisory experts needed to drive incremental success. Preferred Qualifications & Skills + Oracle Cloud (SaaS) functional and/or technical expertise. Strong knowledge of Oracle Cloud products, features, capabilities, and best use is highly desired. + 7+ years of customer-facing experience as a business practitioner and communicator. + 4+ years of proven experience in ERP SaaS + Proven ability to utilize a cloud lifecycle methodology focused on reviewing implementation project plans, governance structure, team composition and other project related artifacts to assess risk and provide best practice guidance (PMI Project Management Professional (PMP) Certification or similar highly desired) + Bachelor's degree in Business or other related degree and/or equivalent years of experience. + Being a self-starting, entrepreneurial, self-managing. Ability to work effectively with and through a matrix and a virtual organization, requiring management through influencing, based upon trust and leadership skills. + Proven track record of successfully establishing trustful relationships with senior leadership and executive-level key stakeholders within the Oracle cross-LOB organization and customers and partners outside the Oracle organization. + In-depth knowledge in one or more lines of businesses, cross-functional competencies, or industry-related experience. + Strong presentation skills (web, phone and onsite) including effectively communicating insights and data informed points of view to customers, implementation partners, and internal cross-functional resources. + Strong consulting skills and proven results working as a trusted advisor to drive business value for customers. + Strong executive communication and presence skills to drive effective and influential conversations at the executive-level; facilitate difficult discussions and adept at handling objections, bringing multiple internal resources and customers to common understanding and agreement. + A good understanding of enterprise architecture principles is strongly preferred + Ability to quickly grasp and distinctly explain technological and business concepts Location: · The role requires you to be based in North America - Remote · Flexibility to work from home or travel across the region when required (assume max 25% travel - potentially needing travel on very short notice). Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy (**************************************************************** . **Range and benefit information provided in this posting are specific to the stated locations only** CA: Hiring Range in CAD from: $67,500 to $111,000 per annum. US: Hiring Range in USD from $33.65 to $60.63 per hour; from: $70,000 to $126,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 60/40 - 90/10. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 Vacancy Type - New Position This role regularly interacts with customers, prospects and partners across North America, so a professional level of English is required. A proficiency of French is required for candidates residing in Quebec, otherwise it is considered an asset. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable for overall Implementation and operational success of the customer with using Oracle Health solutions and services. The CSM seeks and identifies opportunities for ongoing improvement and simplification in business operating procedures leading to improved effectiveness of the organization and optimization of Oracle Health product/system use, adoption, and value realization. The Customer Success Manager identifies, develops, tracks, and manages priorities and committed actions to ensure progress. Additional responsibilities include cultivating strong partnerships with key internal and external stakeholders and leveraging relationships to achieve positive outcomes and incremental revenue growth within the assigned customer account portfolio. The senior Customer Success Manager portfolio includes clients with varying needs and complexity. One or more clients may have significant needs related to upgrades, implementations, renewals, transformation, adoption, or all of these factors based on business needs. The CSM will be measured on the following: - Strong Success Plans for their customer or portfolio of customers - Referenceability - Success Stories - ARR retention and growth - Contract renewal rate - Code currency - Sales Leads generated (aka white space) - Overall customer satisfaction - Metrics driven, Customer advancement and performance on defined KPIs - Growth of the overall culture and practice of customer success within Oracle Health by participating in key initiatives, be a part of or lead the building of CS tools and enablers, mentoring and growing junior CSMs and evangelizing the practice of CS across Oracle Health **Responsibilities** Develop long term partnership with our customers to ensure they remain successful by realizing the full value of their investment with us to ensure customers continue/replenish/renews contract with Oracle. Responsible for maintaining a high level of customer satisfaction by being a liaison between our customers and Oracle's internal operations. Identify product adoption, expansion and up sell opportunities. Provide input into the CSM methodology and direction. Act as mentor to newer CSMs on a voluntary basis. **Executive Relationship Ownership** + Serve as a relationship owner for CIO, CMIO, CNIO, CFO, COO, and other C-suite stakeholders, ensuring consistent executive engagement, alignment on strategic priorities, and a clear understanding of Oracle Health vision and organizational objectives. + Build and maintain trusted advisor-level relationships with health system executives, demonstrating credibility across clinical, operational, and technical leadership. + Lead executive-level discussions and briefings, proactively surfacing insights, risks, and recommendations that influence strategic decision-making. + Coordinate and facilitate routine CXO governance meetings and Customer Value Reviews. **Executive Communication & Presentation Skills** + Prepare and deliver executive level presentations for senior healthcare leadership, covering Oracle's vision and new AI capabilitiesand translate product capabilities, roadmap updates, and analytics into an executive-ready narrative. + Support strategic alignment and value realization aligned to customers strategic initiatives. + Present to large, cross-functional audiences, including boards, hospital leadership teams, and multi-hospital system executives. + Demonstrate exceptional communication skills, including the ability to handle challenging conversations and influence outcomes across the healthcare ecosystem. Knowledge, Skills & Experience: - BS or BA degree in related field and/or related and equivalent job experience. - 8+ years of Healthcare Information Technology (HCIT) experience in Consulting, Support, Project/Program Management, Client Relationship Management and/or other client facing HCIT solution work. - Knowledge of relevant best practices within Healthcare Information Technology (HCIT) consulting as evidenced by prior successful consulting outcomes and achievements. - 8+ years' experience consulting, influencing and partnering with key customer end-users and decision-makers up to and including healthcare CXOs and CIOs. - Prior experience with Oracle Health products and service offerings preferred. - Strong project management skills including ability to create, maintain and execute on a detailed account management plan including budget, structure, schedule, needs, metrics and outcomes. - Excellent communication and interpersonal skills including ability to articulate complex information in a way that others can easily understand in both verbal and written form. - Ability to influence, persuade and negotiate to achieve effective and mutually beneficial outcomes. - Ability to partner and collaborate across teams and organizations to resolve conflicts, drive performance improvement, and achieve positive outcomes as indicated by agreed upon metrics and KPIs. - Ability to travel to client sites up to 25% of time based on business needs. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $43.99 to $85.63 per hour; from: $91,500 to $178,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 60/40 - 90/10. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Cloud Customer Success Analyst - Casinos Travel: Up to 25% . Join Our Team as a Cloud Customer Success Analyst for our Casino Clients! Are you ready to make a significant impact in the exciting world of casino gaming and hospitality? As a Cloud Customer Success Analyst, you'll be at the forefront of innovation, driving growth and success for our Gaming clients. We're looking for passionate individuals who thrive on collaboration and are eager to contribute to a diverse and inclusive team. Here's what you'll be doing: **Key Responsibilities:** Unlock Growth Opportunities: Identify and quantify potential upsell revenue streams for Nor1-sourced Gaming clients. Define, forecast, and drive the fulfillment of these opportunities to help our clients thrive. Build Lasting Relationships: Establish and nurture positive relationships with key Gaming clients at all levels within their organizations. Your ability to connect will be vital in ensuring their success. Launch Innovative Products: Collaborate with new and existing Gaming clients to successfully launch products that elevate their offerings and enhance guest experiences. Create Engaging Training Resources: Design and organize comprehensive training documents and presentations, ensuring our clients are well-equipped to maximize our solutions. Assess and Address Training Needs: Communicate with internal and external users to identify training needs, ensuring all users are empowered and knowledgeable. Operational Excellence: Provide day-to-day operational support for Gaming clients, assisting with product configuration and resolving IT issues to ensure seamless functionality. Expand Our Client Base: Leverage existing relationships to acquire new Gaming clients, broadening our impact in the industry. Collaborate for Success: Work closely with internal and external integration teams to activate all revenue streams and ensure they're functioning optimally. Harness Data Insights: Partner with our internal Data Scientists to gather and analyze business intelligence that informs strategic decisions. Become a Gaming Expert: Immerse yourself in understanding our Gaming clients' brand differentiators, including loyalty programs, technology platforms, market dynamics, and brand strategies. Innovate Beyond the Norm: Take initiative and perform functions that enhance our business, even if they fall outside your usual scope of work. Adapt to Diverse Needs: Provide exceptional support across various time zones, including early mornings and evenings, to cater to our global customer base. **Ideal Skills and Qualifications:** Experience: 5+ years in the hospitality industry, preferably within hotels, bringing a wealth of knowledge and perspective. Detail-Oriented: A hardworking, organized individual with a strong attention to detail and a desire to learn and succeed. Adaptability: A self-starter who can quickly adjust to changes and respond to clients' evolving needs. Interpersonal Skills: Strong communication and observational skills that foster collaboration and motivation among team members and clients. Team Player: A champion of teamwork, actively engaging with colleagues and assisting them beyond your current responsibilities. Relationship Builder: Capable of navigating complex organizational structures, engaging stakeholders across various departments (Revenue Management, Operations, Loyalty, eCommerce, Sales & Marketing). Analytical Mindset: Proven analytical skills, with the ability to interpret data trends and translate insights into actionable strategies. Effective Communicator: Exceptional written and verbal communication skills, able to summarize complex concepts for diverse audiences. Tech-Savvy: Proficient in Microsoft Office applications, with a desire to work with data analysis tools. Resilience: Able to thrive under pressure, managing a full workload and tight timelines. Willing to Travel: Flexible and ready to travel domestically and internationally to support our clients. If you're excited about joining a vibrant team that values diversity and innovation, and you're ready to help shape the future of the casino gaming industry, we want to hear from you! Apply today and become part of a dynamic organization where your skills and passion can shine! Career Level - IC2 **Responsibilities** In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with little direction from management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters. This position may provide you an opportunity to be "proactively responsible" for support for our top revenue and strategic customers. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $21.97 to $42.88 per hour; from: $45,700 to $89,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

We are seeking a highly analytical and organized individual to join our team as a Strategic Account Manager for the Target account. In this role, the candidate will be responsible for devising and implementing a sales strategy at the customer level, aligned with the overall organizational goals.You should possess demonstrated analytical skills, capacity to communicate and collaborate effectively across internal cross-functional partners - including Category Management, Product Management, Business Development, Data Science, Channel Marketing, and Sales Operations. The position entails establishing and strengthening relationships with Target to drive the Meta hardware vision.You should be customer-focused, goal-oriented to make Meta "our retail partner's best partner", and thrive in a deadline-focused and team-oriented environment.This role requires the ability to travel for key meetings. **Required Skills:** Strategic Account Manager, Target Responsibilities: 1. Lead Wearables strategy and tactics for corresponding business objectives. Manage account day-to-day activities and develop Annual Strategy to achieve sales targets 2. Define and manage an annual business plan for key activities to be carried out each quarter, clearly defined resource allocations and planned investments from retail partner 3. Partner with cross-functional peers in Marketing, Ops, and Finance to optimize merchandising, marketing investment, product detail pages, and overall consumer experience 4. Own inventory planning and forecast management, ensuring forecast accuracy goals are met and risks and opportunities are identified 5. Leverage sales dashboards and data tools to share account insights and trends **Minimum Qualifications:** Minimum Qualifications: 6. BA/BS in Business or Marketing-related field or similar work experience 7. 6+ years experience in Sales, Account Management or Business Development with accounts in Mass, Consumer Electronics, Club or Dotcom channels 8. Knowledge of Consumer Electronics market, industry trends, market conditions and competitive landscape 9. Proven track record in delivery of sales quotas against business plans 10. Experience managing workload within timeframes **Preferred Qualifications:** Preferred Qualifications: 11. 4+ years of experience working with Target **Public Compensation:** $129,000/year to $187,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

The Client Solutions Manager for Meta's Global Business Group is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires data and analytical skills that allows the individual to translate a business objective into an analysis framework, in order to provide best-in-class data-driven consultative sales approach, and can thrive in a dynamic, team-focused environment delivering against business goals. **Required Skills:** Client Solutions Manager Responsibilities: 1. Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners 2. Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.) 3. Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies 4. Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth 5. Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders 6. Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations 7. Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership 8. Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments 9. Oversee account operations (e.g. troubleshooting issues, account set up, etc.) 10. Work and collaborate with a wide group of internal cross-functional teams to project manage complex workstreams 11. Travel as needed **Minimum Qualifications:** Minimum Qualifications: 12. Advanced experience structuring and manipulating raw data into datasets for analysis 13. Expertise analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights 14. Demonstrated track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases 15. Demonstrated track record in leveraging data to develop broader prototyping solutions for the entire team 16. Demonstrated track record driving a book of business, increasing revenue and business performance 17. Experience delivering insights to both technical and non-technical audiences 18. Experience working with cross-functional teams 19. Experience influencing C-level executives and clients 20. Experience navigating ambiguity with agility to effectively lead complex and changing priorities 21. Proven understanding of the technology landscape 22. 8+ years of experience with online advertising/online media 23. Bachelor Degree **Preferred Qualifications:** Preferred Qualifications: 24. Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS 25. Knowledge and experience with data querying (e.g., SQL, advanced excel/GSheet) 26. Experience with business case modeling and market/opportunity sizing 27. Experience with Meta's full suite of advertising solutions 28. Experience working cross-functionally with Product teams to improve products features and functionalities **Public Compensation:** $107,000/year to $171,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

The Client Solutions Manager for Meta's Global Business Group is a strategic solution-driver who puts our customers at the core of everything we do. In this role, you will lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires data and analytical skills that allows the individual to translate a business objective into an analysis framework, in order to provide best-in-class data-driven consultative sales approach, and the capacity to thrive in an agile, team-focused environment delivering against business goals. **Required Skills:** Client Solutions Manager Responsibilities: 1. Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners 2. Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.) 3. Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies 4. Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth 5. Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders 6. Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations 7. Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership 8. Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments 9. Manage account operations (e.g. troubleshooting issues, account set up, etc.) 10. Work and collaborate across internal cross-functional teams to project manage complex workstreams 11. Travel as needed **Minimum Qualifications:** Minimum Qualifications: 12. 5+ years of experience with online advertising/online media 13. Bachelor's Degree 14. Advanced experience structuring and manipulating raw data into datasets for analysis 15. Experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights 16. Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases 17. Proven track record in leveraging data to develop broader prototyping solutions for the entire team 18. Experience driving a book of business, increasing revenue and business performance 19. Experience delivering insights to both technical and non-technical audiences 20. Experience working across cross-functional teams 21. Experience influencing executives and clients 22. Experience navigating ambiguity with agility to effectively lead complex and changing priorities 23. Understanding of the technology landscape **Preferred Qualifications:** Preferred Qualifications: 24. Experience working cross-functionally with Product teams to improve products features and functionalities 25. Knowledge and experience with data querying (e.g., SQL, advanced Excel/ Google Sheets) 26. Knowledge of statistics and experience with statistical packages such as R, SAS, or SPSS 27. Experience with Meta's full suite of advertising solutions 28. Experience with business case modeling and market/opportunity sizing **Public Compensation:** $85,000/year to $126,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU? This role works with new and existing Federal customers to ensure that they are supremely successful with and delighted by Box. You will be responsible for effectively onboarding these accounts onto our services, spur usage in the early stages and ongoing, and build high customer satisfaction. You will work with your accounts actively to drive adoption, as well as act as the voice of your customers internally at Box. Creative, energetic and self-driven, you understand the customer and their use cases and know how to be a trusted partner so companies stay and grow with Box. You can manage numerous customers at different stages of the customer lifecycle with ease. You also love understanding a product in depth and then communicating those solutions to the users. WHAT YOU'LL DO Manage all post-sales activity for Box's top enterprise customers through strong relationship-building, product knowledge, planning and execution Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs Develop joint success plans with customers to ensure there is a plan is in place to drive adoption and high value use cases within the organization through change management Track accounts to identify churn risk, growth opportunities and work actively on them Partner with Sales and Professional Services to develop a plan for making Box a part of each customer's core architecture Work closely with Product, Engineering and Customer Support on identification and tracking of product improvement requests, troubleshooting and bugs WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. Bachelors degree required or equivalent experience 4+ years prior customer success, account management or consulting experience, preferably in SaaS environment Strong data mindset - You love Tableau, SFDC reporting & Excel. Proactive team player who has fresh ideas when it comes to user adoption, churn mitigation, and account expansion Strong communication skills and technical aptitude Experience working for or with Federal agencies Familiarity with Salesforce, Tableau, Zendesk is a plus Box lives its values, with community and in-person collaboration being a core part of our culture. Head-over-heels about this role - but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright. EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here. Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here. For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here. Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits , check out our healthcare benefits and additional Box Benefits + Perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision. United States Pay Range$103,000-$129,000 USD

Jump into a new role where you'll make a big impact in your region! As a Regional Digital Channel Enablement Manager, you'll be the key player in bringing our global online merchandising to life for the NA market. You'll work closely with the global team to localize and execute engaging shopper experiences across various digital assets, like banners, product pages, videos, and new features.You'll be collaborating with a ton of different teams to make sure these programs hit home. This role offers a chance to grow your skills in a deadline-focused environment. You'll learn to prioritize like a pro, communicate clearly, and juggle multiple projects at once. If you're looking for a impact focused and rewarding gig that lets you grow personally and professionally, we encourage you to apply! **Required Skills:** Channel Enablement Manager, Digital Responsibilities: 1. Bring Global to Local: Take global digital merchandising programs and adapt them for your specific region, ensuring they resonate with local shoppers and market trends 2. Execute with Precision: Be the driving force behind the execution of global digital merchandising initiatives within your region, making sure everything runs smoothly and on time 3. Team Up for Success: Work hand-in-hand with the Global Digital Merchandising Program Manager, providing regional insights and feedback to optimize global strategies 4. Collaborate Locally: Partner with regional sales, marketing, and creative teams to ensure digital content is aligned and effective for your market 5. Provide Regional Expertise: Offer local market insights and feedback to the global team, helping to refine and improve overall digital merchandising strategies 6. Analyze Regional Performance: Monitor and analyze how digital merchandising programs are performing in your region, identifying opportunities for improvement and sharing insights with global and local stakeholders 7. Champion Best Practices: Implement global digital merchandising best practices within your region, ensuring consistency and efficiency 8. Troubleshoot and Optimize: Identify and address any regional challenges or opportunities related to digital merchandising, working with relevant teams to find solutions and optimize performance 9. Communicate Clearly: Act as the primary point of contact for digital merchandising execution within your region, effectively communicating program updates and results to local teams 10. Customer-Centric Approach: Always put the needs of internal regional stakeholders and external customers first, ensuring digital experiences are engaging and effective for your market **Minimum Qualifications:** Minimum Qualifications: 11. 5+ years of experience in e-commerce merchandising, category management, or marketing, with a focus on regional execution 12. Experience translating global strategies into regional execution 13. Experience collaborating with global teams and adapting content for local markets 14. Experience building and maintaining effective relationships with regional sales, marketing, and business stakeholders 15. Time management and organizational skills, with keen attention to detail 16. Experience with asset management tools and online third party retail platforms 17. Experience presenting to varied regional audiences **Preferred Qualifications:** Preferred Qualifications: 18. Digital implementation experience with Retail Consumer Electronics and Telco partners 19. Experience with e-commerce execution in Mexico and other LATAM countries **Public Compensation:** $116,000/year to $166,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity: Adobe GenStudio is a generative AI-first product that lets marketing teams quickly plan, create, manage, activate across apps and publishers, and measure on-brand content. Be on the forefront of Generative AI as we take GenStudio to market. The GenStudio COE team will drive Adobe's GenStudio business in two key areas. First, as we bring the product to market the team will work with product, product marketing, the sales teams and customers to help shape the current and future direction of Adobe GenStudio. Second, the COE members will help establish a successful pre-sales motion and directly sell GenStudio to customers in conjunction with the Adobe enterprise selling teams. The GenStudio team will be operating in a fast-changing environment. We plan to iterate on the product quickly in response to the needs of customers and the COE team will be responsible for uncovering those needs. The COE leader should be comfortable with this fast-paced, startup like environment where quickly evolving the business will be required. The COE leadership team will work closely with Expert Solutions Consulting, Account Directors, AE's, Product Specialists, Product Marketing, and Sales Enablement leadership to ensure we execute on our goals. As GenStudio matures, this team will transition into a more traditional Product Specialist selling group with set accounts and quota responsibilities. We are seeking an experienced enterprise sales leader who has a track record of leadership success. This front line manager role will report into the Head of Sales for GenStudio. Your team of COE/ Product Specialists will drive new bookings help ensure value realization for our customers. If you are a proven leader, passionate about Generative AI, have an entrepreneurial spirit and are excited by market leading customers, we want to hear from you. What you'll Do * Drive the sales of Adobe GenStudio and ensure a successful launch of the GenStudio product. Lead a team of Specialist Sales executives with responsibility for their growth, personal development and training * Manage ownership of monthly solution level reporting, pipeline, market trends and internal relationships across the ecosystem * Align closely with segment teams to develop sales strategies across the DX portfolio * Evolve our sales strategies based on direct customer interaction * Work closely with Partners, Consulting and SC's and product * Share and build customer references and value metrics per vertical and segment * Drive marketing activities and PR activities in collaboration with Marketing * Demonstrate solution selling capabilities * Build a multifaceted and collaborative partner ecosystem What you need to succeed * Experience creating GTM strategies along with a practical understanding of the technologies and tactics necessary for execution * Ability to succeed in fast evolving environment * Desire, and a clear plan, to progress sales management career with Adobe * A minimum of 5+ years large enterprise-level software sales people management experience * Track record of achieving/exceeding sales quota and market share goals * Shown success in selling to executives, VP and/or "C" level - preferably CMO/Digital Leaders * Excellent networking ability * Able to identify, cultivate and close deals in new areas * Skilled Solution seller with proven ability to build win-win proposals * Outstanding communication, presentation and negotiation skills (verbal and written). * Excellent organizational and time management skills * Able to maintain a high level of efficiency and work effectively in a fast-paced, collaborative and team-oriented environment * A builder and 'start up' mentality; understanding the goal is to own the category for GenStudio; the ability to be agile, project passion internally and with customers. Deep knowledge of the marketing technology industry including direct-to-consumer and/or business-to-business models Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $249,000 -- $417,000 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

**Sr. SaaS Consulting Client Partner, Manufacturing** Oracle's mission is to help people see data in new ways, discover insights, and unlock endless possibilities! At Oracle Consulting, we're building the bridge between Oracle's innovative technology and the people who use it to achieve incredible things. Our team focuses on North American based clients. With Oracle's aim to bring a customer-first approach with deep industry insight to deliver positive outcomes to our clients in their transformation to Oracle Cloud technologies. We're growing fast, and we need transformational leaders ready to bring their unique skills, energy, and creativity to help us continuously deliver extraordinary client experiences. As a Sr. Client Partner, you will be responsible for driving consulting services growth and closing high-value deals by leading matrixed pursuit teams and collaborating with software sales executives. You will develop and manage a comprehensive sales strategy that drives new consulting pipeline and achieves booking targets in an industry or set of accounts. Your focus will be on building pipeline, closing deals, developing deep relationships with Oracle software sales, and ensuring successful software implementations. **Responsibilities** **Key Responsibilities:** + **Sales Strategy & Pipeline Management:** Develop and execute a sales strategy to grow the consulting pipeline, achieve booking targets, and meet revenue goals. + **Closing Deals & Leading Pursuit Teams:** Proactively manage sales opportunities from lead qualification to deal closure, with a strong emphasis on building compelling deal strategies and realistic close plans to drive successful deal closure. Lead matrixed pursuit teams by directing work in alignment with close plan, removing obstacles for the team, and fostering team collaboration. + **Collaboration & Relationship Building:** Cultivate strong relationships with software sales executives, including VPs and Regional Managers, to drive services pipeline growth by attaching consulting services to software sales. Maintain a consistent cadence of touchpoints to strengthen relationships and positively influence software sales deal outcomes. + **Implementation Expertise:** Serve as a subject matter expert in software implementation, advising customers on strategic implementation roadmaps to help them realize the value of their Oracle product investments. Work with clients to shape project vision and business outcomes, manage implementation risks, and advise on implementation best practices. + **Contract Negotiation: Help eliminate risk for both Oracle and the client by effectively negotiating and clearly documenting contract scope, assumptions, terms, and conditions to ensure alignment on expectations and reduce potential issues during project delivery.** + **Consulting Business Growth:** Ensure deals sold can be implemented successfully, meeting revenue and margin targets. + **Customer Advisory & Relationship Management:** Build long-lasting client relationships with IT and Line of Business Vice Presidents, positioning yourself as a trusted advisor. Promote innovative ideas and solutions to address clients' business, expanding Oracle Consulting's footprint within the account + **Thought Leadership:** Contribute to thought leadership by sharing industry and implementation insights and trends + **Forecast & Metrics Management:** Ensure accuracy of key sales metrics such as pipeline, forecast, bookings, and service attach rates. + **Client Success & Reference Cultivation:** Ensure customer success as measured by client satisfaction and referenceable accounts. This role is ideal for someone with a proven track record in closing complex deals, leading matrixed teams, collaborating with software sales leaders, and expertise in software implementation. Your ability to drive results through strong relationships and strategic execution will be essential for success in this role. **How you will be measured** + Bookings and Bookings Growth + Revenue and Revenue Growth + Deal Margin (Sold and Delivered) + Client Satisfaction / Client Net Promoter Score (NPS) **Minimum Qualifications** + 12+ years of professional experience, with at least 5 years in a Client Partner or Consulting Services Sales role + 6+ years of experience and a proven track record in selling and delivering SaaS implementation services (preferably Oracle) within the Manufacturing Industry along with Oracle, with a strong ability to meet or exceed sales targets + Proven ability to cultivate strong relationships with software sales executives to drive services pipeline growth by attaching consulting services to software sales + Demonstrated experience in developing and executing sales strategies, negotiating complex deals, and managing long sales cycles. + Significant experience and participation in program delivery, including solutioning, program leadership, or consulting roles + Strong industry expertise within your territory, with the ability to credibly advise clients and drive solutions that align with business objectives. + Expertise in identifying, qualifying, and closing high-value consulting deals with large enterprise clients. **Preferred Qualifications** + Proven experience in leading matrixed teams, including overseeing projects, teams, customer relationships, and financial performance, with a sales focus. + Deep expertise in relevant products, technologies, or industries within the practice area, and the ability to translate this knowledge into successful sales efforts. + Demonstrated ability to build and sustain strong relationships at the executive level, leveraging consultative sales techniques to uncover business challenges and propose tailored solutions. + Experience with CRM tools and sales pipeline management to track progress and optimize sales performance. + Willingness and ability to travel as required to meet with clients, attend conferences, and support business development initiatives. \#LI-MS1 \#LI-Remote Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy (**************************************************************** . **Range and benefit information provided in this posting are specific to the stated locations only** CA: Hiring Range in CAD from: $133,700 to $258,500 per annum. US: Hiring Range in USD from: $139,400 to $291,800 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 Vacancy Type - Replacement Position This role regularly interacts with customers across North America, so a professional level of English is required. A proficiency of French is required for candidates residing in Quebec, otherwise it is considered an asset. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

THIS ROLE CAN BE PREFORMED ANYWHERE IN THE USA Meet the Team Empowering the world to reach its full potential, securely-that's our vision in Cisco Secure. We do this by providing effective security solutions and becoming our customer's most trusted partner. Security is everything in a world of evolving threats. As a Inside Sales Account Executive, you will be responsible for the sales motions around Cisco's SSE technologies (Cisco Secure Access portfolio). You will craft and grow channel relationships as well as direct touch with target accounts to drive revenue. Your Impact A quota and territory that maps to specific Cisco territories Providing support for and forming relationships with Cisco counterparts (Acceleration Account Executives, Account Managers, Sales Engineers, Regional Managers, etc.) Working with Cisco Renewals, Marketing and Sales Development Reps to collaborate on customer outreach and engagement Engaging prospects that are generated by various lead-generation methods including your own Identifying decision-makers within targeted accounts to begin sales process Demonstrate and present the cloud services via live web-based demos and in-person presentations Ability to build pipeline through individual prospecting & sales development collaboration Travel for prospect meetings and support marketing efforts such as trade shows, exhibits, and other events Overcome objections from prospective customers Emphasize product/service features and benefits, quote prices, discuss terms, and prepare sales order forms and/or reports Attend periodic sales training where applicable Properly document and track all prospect & customer information in Salesforce.com Provide accurate weekly sales forecasts to management Minimum qualifications: 2+ years of software selling experience (SaaS preferred) Experience handling a large number of opportunities and using solution-selling techniques when appropriate with a sales record of consistently meeting and exceeding quota Skilled in virtual presentations, online web demos, and remote sales processes Proficiency using SalesForce.com or other CRM system Preferred Qualifications: University or college degree, or relevant experience Excellent social, communication, and presentation skills Enthusiastic with ability to succeed in a dynamic environment Takes ownership and strong attention to detail off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $152,000.00 to $191,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $152,000.00 - $220,200.00 Non-Metro New York state & Washington state: $147,000.00 - $213,100.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.