Microsoft jobs in Des Moines, IA

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Datacenter Regional Operations Specialist - Rapid Response
Microsoft Corporation 4.8
Microsoft Corporation job in Des Moines, IA
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Regional Operations Specialist - Rapid Response. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Datacenter Regional Operations Specialist - Rapid Response, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. As a Datacenter Regional Operations Specialist with the Rapid Response Team, you will travel across the AMER Region and be responsible for supporting Breakfix and Deployment of Datacenter IT hardware in addition to providing escalation management at the local and regional level. Your primary focus will be partnering with internal teams to mitigate risk, deliver operational success, and resolve complex investigations pertaining to IT equipment. By creating best practices and lessons learned during the duration of projects and initiatives, you will drive improvements to the people, processes, and tools involved in sustainment of Microsoft's Azure Cloud Service. You will help your team drive and deliver world-class support services across your sites and assist other regions as necessary. You will foster a culture of continuous learning, innovation, and decision-making, as well as embody the One Microsoft culture and values. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action! Responsibilities Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Support deployment of on-site datacenter physical hardware. Create and manage end-to-end project plans and ensure on time delivery. Communicate end-to-end project progress with stakeholders and teams. Perform day-to-day project check-in and update to manage project delivery and quality. Prepare, stage, set up, and perform startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails. Install, replace, and troubleshoot cables and hardware. Complete assigned tickets efficiently and in alignment with expectations for Key Performance Indicators (KPIs) per task type while meeting or exceeding established Service Level Agreements (SLAs), with minimal guidance. Perform post-execution quality checks and verify that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Partner with engineering teams to perform diagnostic and fault code regression testing to quickly identify the root cause(s) of issues. Complete ticketed tasks to replace faulty components with minimal customer and business disruption. Maintain accurate documentation of incoming and outgoing deliveries. Perform regular audits of datacenter equipment to ensure inventory controls are met. Perform tactical management tasks such as prioritizing ticketing queues, resolving escalations, and clearing blocking issues to enable continued delivery of Inventory and Asset activities in accordance with Microsoft's internal policies and service level agreements. Movement of equipment using pallet jacks or other assisted lifting equipment. Handle and perform destruction of data bearing devices (ex. Hard drives, solid state drives, etc.). Perform material movement, including shipping/receiving and inventory management. Perform and execute organization's safety programs and policies, and compliance knowledge assessments. Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution. Gather and provide feedback on lessons learned, best practices, and innovations on process/procedures and tools to improve efficiencies and productivity. Demonstrate expertise in standard processes and procedures, and review process changes to evaluate their impact. Apply advanced diagnostic and troubleshooting expertise to quickly identify the causes of issues. Follow procedures to communicate and report any incidents and decommission hardware for complex changes. Contribute to issue tracking and client relations, help collect service metrics, and maintain an awareness of key performance indicators. Demonstrate an understanding of cross-functional support processes, and train other technicians while on the job. Facilitate compliance with safety procedures while following all safety, security, and data management procedures yourself. Reinforce a positive team environment by sharing information and responding to feedback. Embody the Microsoft One culture and values. Qualifications Required Qualifications: High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments. OR equivalent experience. Experience in data center operations or mission-critical environments. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: 4+ Years' experience in a 24x7x365 production environment or related experience. 4+ Years' experience in datacenter processes and tooling or related experience. Technical College degree or certification in Computer Science, Math, Telecommunications, or equivalent work experience. (e.g. CompTIA Network+, CompTIA Server+, CCNA) Solid working knowledge of physical IT infrastructures (e.g., Servers, SANs, Networking, etc.). Knowledge of physical Enterprise-class IT infrastructures. Basic knowledge of CE infrastructures (e.g. UPS, Generator, AHU, etc.). Strong problem-solving skills, analytical capabilities, data analysis and attention to detail. Ability to effectively prioritize and execute multiple tasks and projects. Excellent customer service, interpersonal awareness, and communication skills. Ability to function autonomously as your direct manager will be remote. Solid verbal + written communication and organization skills. Experience working directly with customers. Ability to support frequent standing, walking, lifting, and working at heights. Willingness to work flexible hours, non-business hours, or other scenarios required by the flow of operations. Data Center Operations Management IC3 - The typical base pay range for this role across the U.S. is USD $81,400 - $161,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $109,800 - $183,100 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** Microsoft will accept applications for the role until 12/18/2025. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Regional Operations Specialist - Rapid Response. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Datacenter Regional Operations Specialist - Rapid Response, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. As a Datacenter Regional Operations Specialist with the Rapid Response Team, you will travel across the AMER Region and be responsible for supporting Breakfix and Deployment of Datacenter IT hardware in addition to providing escalation management at the local and regional level. Your primary focus will be partnering with internal teams to mitigate risk, deliver operational success, and resolve complex investigations pertaining to IT equipment. By creating best practices and lessons learned during the duration of projects and initiatives, you will drive improvements to the people, processes, and tools involved in sustainment of Microsoft's Azure Cloud Service. You will help your team drive and deliver world-class support services across your sites and assist other regions as necessary. You will foster a culture of continuous learning, innovation, and decision-making, as well as embody the One Microsoft culture and values. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action! Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Support deployment of on-site datacenter physical hardware. Create and manage end-to-end project plans and ensure on time delivery. Communicate end-to-end project progress with stakeholders and teams. Perform day-to-day project check-in and update to manage project delivery and quality. Prepare, stage, set up, and perform startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails. Install, replace, and troubleshoot cables and hardware. Complete assigned tickets efficiently and in alignment with expectations for Key Performance Indicators (KPIs) per task type while meeting or exceeding established Service Level Agreements (SLAs), with minimal guidance. Perform post-execution quality checks and verify that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Partner with engineering teams to perform diagnostic and fault code regression testing to quickly identify the root cause(s) of issues. Complete ticketed tasks to replace faulty components with minimal customer and business disruption. Maintain accurate documentation of incoming and outgoing deliveries. Perform regular audits of datacenter equipment to ensure inventory controls are met. Perform tactical management tasks such as prioritizing ticketing queues, resolving escalations, and clearing blocking issues to enable continued delivery of Inventory and Asset activities in accordance with Microsoft's internal policies and service level agreements. Movement of equipment using pallet jacks or other assisted lifting equipment. Handle and perform destruction of data bearing devices (ex. Hard drives, solid state drives, etc.). Perform material movement, including shipping/receiving and inventory management. Perform and execute organization's safety programs and policies, and compliance knowledge assessments. Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution. Gather and provide feedback on lessons learned, best practices, and innovations on process/procedures and tools to improve efficiencies and productivity. Demonstrate expertise in standard processes and procedures, and review process changes to evaluate their impact. Apply advanced diagnostic and troubleshooting expertise to quickly identify the causes of issues. Follow procedures to communicate and report any incidents and decommission hardware for complex changes. Contribute to issue tracking and client relations, help collect service metrics, and maintain an awareness of key performance indicators. Demonstrate an understanding of cross-functional support processes, and train other technicians while on the job. Facilitate compliance with safety procedures while following all safety, security, and data management procedures yourself. Reinforce a positive team environment by sharing information and responding to feedback. Embody the Microsoft One culture and values. Culture | Microsoft Careers Do what you love. Create the future you want. Explore the career options that Microsoft has to offer. Required Qualifications: High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments. OR equivalent experience. Experience in data center operations or mission-critical environments. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: 4+ Years' experience in a 24x7x365 production environment or related experience. 4+ Years' experience in datacenter processes and tooling or related experience. Technical College degree or certification in Computer Science, Math, Telecommunications, or equivalent work experience. (e.g. CompTIA Network+, CompTIA Server+, CCNA) Solid working knowledge of physical IT infrastructures (e.g., Servers, SANs, Networking, etc.). Knowledge of physical Enterprise-class IT infrastructures. Basic knowledge of CE infrastructures (e.g. UPS, Generator, AHU, etc.). Strong problem-solving skills, analytical capabilities, data analysis and attention to detail. Ability to effectively prioritize and execute multiple tasks and projects. Excellent customer service, interpersonal awareness, and communication skills. Ability to function autonomously as your direct manager will be remote. Solid verbal + written communication and organization skills. Experience working directly with customers. Ability to support frequent standing, walking, lifting, and working at heights. Willingness to work flexible hours, non-business hours, or other scenarios required by the flow of operations. Data Center Operations Management IC3 - The typical base pay range for this role across the U.S. is USD $81,400 - $161,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $109,800 - $183,100 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** Data Center Operations Management IC3 - The typical base pay range for this role across the U.S. is USD $81,400 - $161,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $109,800 - $183,100 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$109.8k-183.1k yearly 7d ago
Senior Critical Environment Technician
Microsoft Corporation 4.8
Microsoft Corporation job in Des Moines, IA
As a Senior Critical Environment Technician (CET) in Microsoft's Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, working closely with Management to address operational, risk and safety situations, mentoring other CE Technicians, having a hands-on understanding on how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time and have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays. Responsibilities Critical Environment Culture * Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures are met, to properly perform work in a safe, quality, and reliable manner in accordance to applicable Authority Having Jurisdiction (AHJ) regulations, and Microsoft requirements. Recognizes safe versus unsafe working conditions and responds accordingly (e.g., stop/pause tasks, stand down vendors where necessary). Escalates immediately when unsafe working conditions are observed and promotes a safe working culture to empower less experienced team members. Participates in required meetings, trainings, and necessary handoffs. Proactively assesses and shares current and emerging security threats in safety discussions and shares best practices to address or mitigate risk. Assesses and identifies appropriate resources and equipment necessary to fully support environmental health and safety (EHS) objectives. Actively maintains safe working conditions at all times. Proactively ensures safety and security requirements are followed and met for the work of themselves and others. Equipment and Systems Maintenance * Processes method statement of work (MSOW) documents. Coordinates activities and associated schedules with contractors. Performs inspections of equipment in a facility. Participates in testing and commissioning activities. Advises engineer partners or project management colleagues on project scope process or execution methodology. Presents for review and approval MSOW in their area of responsibility. * Prepares and submits highly complex reports as assigned following preexisting scripts and templates, or using ad hoc methods required to support trending and analysis (e.g., Root Cause Analysis [RCA] reports) and may review prior reports delivered by less experienced team members. Develops methods of operating procedure (MOPs), standard operating procedures (SOPs), and/or digital methods of operating procedures (DMOPs) for highly complex and/or interdependent equipment and disciplines to ensure safe and reliable execution. Reviews completed work using approved tools and procedural templates from less experienced technicians for accuracy and completeness. Completes and provides coaching to support less experienced technicians for mandatory, technical, and procedural training assignments. Analyzes findings from reports and documents observations. * Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs for multiple disciplines and multiple equipment types of increasing complexity with no supervision, while serving as a subject matter expert for one discipline - in consideration of Task Hazard Analysis (THA), Method Statement of Work (MSOW), or varying permit requirements. Incorporates security governance frameworks into maintenance practices and drives continuous security improvements. Communicates and/or escalates maintenance activities per established process and procedure. Prioritizes maintenance activities as required and/or appropriate. Documents tasks or issues during maintenance activities within appropriate systems per process and procedure as needed. Provides consultation to colleagues on maintenance and repairs through deep understanding of equipment, systems and their interrelations. Follows recommended maintenance schedules. Oversees everyday, complex, large-scale tasks for a single discipline or equipment across disciplines. Ensures follow up action items are addressed in a timely manner. Masters the maintenance of all systems and equipment in a safe and professional manner and understands levels of risk (LORs) associated with varying types of maintenance across all disciplines. Plans, coordinates, and presents maintenance items for review and approval in their area of responsibility. Serves as an expert on applying security principles to ensure all systems are protected against unauthorized access during maintenance. * Acts as a subject matter expert, performing troubleshooting independently for multiple equipment, systems, subsystems, and component types. Documents issues found in troubleshooting process within appropriate systems per process and procedure as needed. Ensures equipment and system settings are consistent with established parameters and designs. Determines when troubleshooting efforts are deemed adequate and communicates or escalates to suppliers, engineers, or more experienced colleagues as needed. Has a hands-on understanding of how equipment in all disciplines work and how to troubleshoot to subsystem level. Provides consultation to less experienced colleagues with troubleshooting systems and problems. Oversees less experienced colleagues, or directly troubleshooting systems and investigates root causes. Ensures that security incidents identified during troubleshooting are addressed promptly and escalated as necessary. * Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site based on all procedure levels of risk (LOR), enforcing security requirements for all third-party access and operations. Takes part in getting third-party work underway (e.g., making sure systems are properly energized/deenergized), ensuring the work is started and completed in a safe manner in accordance with standard practices, procedures, and Authority Having Jurisdiction (AHJ) regulations. Ensures work performed by suppliers/vendors is performed to scope, all documentation is performed correctly, and escalates as appropriate. Recognizes circumstances when to stop supplier/vendor work to address potential and/or identified concerns. Coordinates across all LOR applicable to preventative and/or corrective maintenance. Identifies and recommends procedure corrections if/when errors are detected or when appropriate. Coordinates and schedules supplier/vendor on-site activities. Coordinates with vendor to schedule maintenance and determines availability of equipment/parts, as directed. Resolves or escalates observed vendor quality issues. May review and approve vendor supplier field service reports, invoices, and work orders. Equipment and Systems Operations * Serves as an expert in the inspection and supervision of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions. Understands critical system alarms for multiple discipline(s) of equipment, their meanings, and engages with appropriate escalation processes or procedures. Recognizes circumstances where execution would be considered safe to proceed. Performs various inspections and validations of equipment performance. Monitors the performance from central monitoring locations (e.g., Facility Operations Centers) of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) and understands risks or impacts to other subsystems across the data center. Escalates per applicable policies and standards. Utilizes telemetry, control systems, and other platforms to monitor site status, analyze past and current events, as well as other processes, and can identify all alarms. Uses technical expertise, prior experience, and device analytics to recognize trends with equipment behavior and checks potential issues as they arise. Advises less experienced colleagues on issues found while monitoring applicable CE systems. Performs all monitoring equipment repair, replacement, and maintenance work, which meets or exceeds Microsoft Service Level Agreement (SLA) requirements. Uses data trends to develop or produce predictive analyses of equipment performance. * Safety and quickly responds to and leads an onsite incident response team for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision. Gathers necessary information and creates incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required. Identifies and contacts/engages appropriate parties and security points of contact to mitigate incidents as they occur. Develops new or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), standard operating procedures (SOPs), and digital methods of operating procedures (DMOPs) in relation to incidents. Directly provides and/or leads and coordinates emergency monitoring response plans for irregular or malfunctioning conditions. Serves as technical expert in ensuring emergency operating procedures (EOPs) are consistent with proper incident response. * Works on complex, advanced tasks (e.g., stabilization, resolution, recovery) independently. Serves as a subject matter expert in critical environments-related systems within the data center, advises less experienced colleagues on such topics, and provides oversight and training/mentorship to team members on tasks regarding these subsystems (e.g., electrical, mechanical, controls, generators). Serves as a resource for less experienced team members to incorporate security-first principles into daily tasks, ensuring all equipment operations prioritize identifying potential security threats and mitigating them immediately. Demonstrates an understanding of and operates equipment and systems across all disciplines (e.g., electrical, mechanical, controls) with knowledge of the interactions between them and overall operation of a data center. Operates all systems and equipment in a safe and professional manner in alignment with Microsoft standards. * Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work in accordance with all Microsoft security policies. Tracks hours for performed tasks within applicable task management systems. Tracks utilization and time tracking results for team members, within applicable task management systems, as needed. Guides and coaches team in CMMS usage best practices. Adds required data, documents, logs changes, and upkeeps procedures related to building management systems and reports. Properly signals spare equipment and parts utilization within maintenance work orders. Physical Requirements * Applies to but is not limited to US-based Data Center roles: Occasional climbing of ladders. Frequent climbing of stairs and/or ramps. Prolonged standing. Occasional lifting 50lbs / 22.5kg. Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device. Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria. Normal color vision for electrical work, defined via standard medical terms and applicable criteria. Working Conditions * Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems. * As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role. * As indicated above, have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays. Other * Embody our culture and values Qualifications Required Qualifications: * High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) * OR equivalent experience. * 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: * Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: * High School Diploma, GED, or equivalent AND 5+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) * OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) * OR equivalent experience. Critical Environment Ops ATR-D - The typical base pay range for this role across the U.S. is USD $33.46 - $55.67 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $44.23 - $62.21 per hour. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$33.5-55.7 hourly 23d ago
AI Specialist, Identity and Access Management (IAM)
Meta 4.8
Des Moines, IA job
Protecting Meta's data and workforce is an explicit top priority for the company. We are part of Security Foundations within the Cross-Meta Security team, dedicated to building and supporting the critical security components of our infrastructure.Our mission is to prevent security incidents for Meta and its users efficiently at scale.Our vision is to provide the best in class internal protection of user data and company resources by focusing on building robust and scalable identity, authentication, and access management infrastructure that addresses top risks.The TeamThe team is responsible for right-sizing access control across the company, and enforcing those access controls across all Meta services.The team is developing systems which can analyze patterns of access to company assets, make recommendations about appropriate access models, and automatically apply changes to access control at scale.The team also owns services and libraries that support authentication and authorization across Meta infrastructure. These services and libraries support roughly ~2.3B authentication events a second, and ~20B authorization checks a second. The services and libraries sit on critical paths for Messaging, GenAI, IG, WhatsApp, and most services running within Meta infrastructure.The RoleAI will change the way that we work, and how Access Management is done within Meta. This role will help bootstrap our overall ML team within the IAM space, and explore ways AI can help us right-size access throughout Meta. Areas of exploration include:* Access Recommendations: Building ML models that can intelligently recommend appropriate access levels based on role, team, project needs, and security requirements.* Access Review Assistance: Developing AI tools to help streamline and enhance the access review process, identifying anomalies and potential security risks.* Access Configuration Assistance: Creating intelligent systems to assist with configuring complex access patterns and permissions across Meta's infrastructure. **Required Skills:** AI Specialist, Identity and Access Management (IAM) Responsibilities: 1. Help advance the science and technology of intelligent machines 2. Work on research projects, strategies, and problems of moderate to high complexity and scope. Can identify and define both short and medium term objectives 3. Influence progress of relevant research communities by producing publications 4. Establish connections with cross-functional partners and contribute research with the goal of applying to Meta's product development 5. Lead and collaborate on research projects within a team 6. Design policies, processes, procedures, methods, tests, and/or components, from the ground up for end-to-end systems 7. Apply in-depth knowledge of how the machine learning system interacts with the other systems around it **Minimum Qualifications:** Minimum Qualifications: 8. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 9. Experience leading a team in solving modeling problems using AI/ML approaches 10. Experience in applying research to production problems 11. Experience communicating research for public audiences of peers 12. 12+ Years Experience in developing and debugging in Python, C/C++, or C# 13. Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment **Preferred Qualifications:** Preferred Qualifications: 14. 4+ years of experience as technical lead for a project of 4 or more individuals 15. Experience with interdisciplinary and/or cross-functional collaboration 16. Experience bringing machine learning-based products from research to production 17. Highly experience in analytical and problem-solving skills, including a basic understanding of data analysis techniques 18. Good grasp of SOX, SOC2, NIST, PCI, ISO, and other security regulations 19. Experience in the IAM (Identity and Access Management) domain in a cloud based infrastructure environment 20. Program and project management skills **Public Compensation:** $213,000/year to $293,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$97k-125k yearly est. 54d ago
Data Center Site Selection Manager
Meta 4.8
Des Moines, IA job
Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude. **Required Skills:** Data Center Site Selection Manager Responsibilities: 1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations 2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies 3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations 4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance 5. Prepare project location recommendations and present to management for approval 6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies 7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements 8. Travel domestically (50%+) **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree in Business, Civil Engineering, City Planning or related 10. 10+ years of experience in site selection and data center or other capital project or infrastructure development 11. Experience leading real estate negotiations including contract formation and contract negotiations 12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders 13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders 14. Experience communicating commercial, market and contractual details to all organizational levels 15. 2+ years of experience in Excel and PowerPoint and/or Keynote **Preferred Qualifications:** Preferred Qualifications: 16. Experience in hyperscale data center site selection or leasing negotiations **Public Compensation:** $188,000/year to $256,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$188k-256k yearly 34d ago
Energy Manager (Energy Supply and Interconnection Contracts)
Meta 4.8
Des Moines, IA job
In this role, you will be a key contributor to Meta's Global Energy Team, specifically the Clean Energy Asset Management Team. You will be responsible for managing a portfolio of Interconnection and Energy Supply Agreements including: leading, coordinating, and managing contract compliance, monitoring financial commitments, and overseeing obligations for both Meta and the counterparties. You will have the opportunity to master contract details, analyze financial and operational performance, resolve disputes, and propose solutions. As a vital member of Meta's Global Energy Team, specifically the Clean Energy Asset Management Team, you will be responsible for a portfolio of Interconnection and Energy Supply Agreements. This includes leading, coordinating, and managing contract compliance, monitoring financial commitments, and overseeing obligations for both Meta and its counterparties. You will have the chance to dive into the contract details, analyze financial and operational performance, resolve disputes, and propose effective solutions. **Required Skills:** Energy Manager (Energy Supply and Interconnection Contracts) Responsibilities: 1. Combined ownership of the comprehensive management of Meta's energy supply and interconnection contracts 2. Serve as the ongoing owner for a portfolio of executed energy supply and interconnection contracts 3. Ensure accurate and timely cataloging of requirements in internal systems and trackers, and ongoing visibility for leadership regarding contract health 4. Analyze financial structures within agreements (e.g., Contributions in Aid of Construction, Parent Guarantees, milestone payments) to identify and communicate potential risks and exposures 5. Manage the execution of agreements by tracking deliverables, milestones, and obligations for both Meta and counterparties 6. Monitor ongoing financial commitments and ensure compliance with contract terms 7. Support the management of contract amendments, terminations, and cost recovery processes as needed 8. Maintain accurate records of contract negotiations, executed agreements, and ongoing obligations 9. Manage the approval and signature process for contract documents after execution 10. Identify opportunities to streamline contract management processes and improve efficiency 11. Coordinate with legal counsel, finance, accounting, purchasing, accounts payable/receivable, and other key stakeholders **Minimum Qualifications:** Minimum Qualifications: 12. Bachelor's degree in business, energy, engineering, or environmental science, paralegal studies or similar 13. 5+ years of work experience with an electric utility, energy supplier, project developer, corporate renewable energy buyer, or energy-intensive industrial/consumer company 14. Experience managing a portfolio of energy supply agreements and/or interconnection contracts, including contract execution, compliance, and reporting 15. Demonstrated analytical skills with experience interpreting contract terms, financial structures (e.g. milestone payments, guarantees), and risk exposure 16. Experience with G-Suite, Excel, Word, and Salesforce 17. Experience in building cross-functional relationships and external stakeholders **Public Compensation:** $126,000/year to $179,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$126k-179k yearly 52d ago
Technical Account Manager - OpenShift
Red Hat 4.6
Des Moines, IA job
The Technical Account Manager (TAM) role at Red Hat involves providing premium support and architectural guidance for the OpenShift Container Platform to enterprise customers. This position focuses on building long-lasting customer relationships and requires a strong technical background in cloud technologies, particularly in container orchestration and automation. The role is not sales-oriented but emphasizes customer engagement and collaboration with various teams within Red Hat. What you will do: + Support enterprise customers in implementing automated and containerized cloud application platform solutions + Learn new technologies quickly, including container orchestration and microservices + Perform technical reviews and proactively identify and prevent issues + Understand customer technical infrastructures and advocate on their behalf + Collaborate with engineering, R&D, product management, and technical support teams + Create documentation regarding customer issues and resolutions + Manage and grow customer relationships through attentive support What You Will Bring + Prior experience in technical support, engineering, operations, or quality assurance roles. + Strong understanding of Linux, and supporting areas such as networking, storage, and security. + Hands-on experience with virtualization technologies (e.g., VMware, KVM, Hyper-V) and specifically with OpenShift Virtualization. + Deep familiarity with OpenShift architectures, APIs, operators, and cluster operations. + Ability to juggle multiple issues, priorities, and projects with excellent attention to detail. + Strong customer-facing skills: ability to grow relationships, foster trust, and communicate complex technical ideas to both technical and non-technical stakeholders. + Excellent verbal and written communication skills in English. + Commitment to pursue relevant Red Hat certifications (e.g., RHCE, OpenShift Administration, OpenShift Virtualization). + Collaborative mindset, able to work across internal (Red Hat) and external (customer, integrators, partners) teams. + Quick learner, self-starter, and ability to adapt to evolving technologies and environments. + Strong time management and prioritization capabilities. + Ability to articulate how Red Hat's virtualization and hybrid cloud product portfolio maps to the customer's strategic use cases. The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. **Pay Transparency** Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Benefits** ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! **Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**
$94.6k-151.2k yearly 31d ago
Mechanical Subject Matter Expert
Meta 4.8
Altoona, IA job
Meta is seeking a data center Mechanical Subject Matter Expert (SME) to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our systems operate to meet the demands of our customers. The Mechanical SME will be a part of the facility operations team and will be responsible for being the mechanical system technical operations expert. The candidate will need to have a broad understanding of mechanical system and equipment function and will be responsible for procedure-based mechanical maintenance, troubleshooting, repair, training, and project oversight. The Mechanical Subject Matter Expert will be experienced in a range of technologies such as chiller systems, evaporative cooling, DX cooling, water distribution and treatment, emergency diesel generators, fire suppression systems, and have a working knowledge of building automation systems and electrical distribution. **Required Skills:** Mechanical Subject Matter Expert Responsibilities: 1. Serve as an onsite technical resource of mechanical infrastructure systems and equipment, with an emphasis on practical field operation 2. Ensure appropriate cross-functional collaboration between local mechanical team and applicable local and global teams 3. Contribute to mechanical safety program for the site 4. Plan resource, author or approve work procedures to cover mechanical troubleshooting, repair, retrofit, and maintenance activities, with an emphasis on assessing & mitigating personnel and critical systems and operational risk 5. Conduct or oversee hands-on troubleshooting, repair, retrofit, and maintenance of mechanical equipment 6. Oversee mechanical system configurations and component upgrades to ensure system integrity is maintained and that all modifications to existing systems comply with best practices, including change control processes 7. Provide Quality Assurance/Quality Control (QAQC) oversight of construction projects & maintenance activity 8. Lead and/or participate in root-cause analysis activities in area of expertise 9. Provide training to Critical Facility Engineers and other cross functional teams on mechanical equipment, systems, procedures, and changes to include mechanical/fire & life safety/industrial water equipment/systems and procedures 10. Manage vendor relationships for mechanical maintenance and retrofit work 11. Provide feedback on global mechanical maintenance strategies and global electrical system design improvements 12. Travel expectations can be significant during the first 1-3 months for initial training and onboarding. After initial onboarding, travel expectations are 10-15%. and then ongoing occasional travel for factory witness tests, collaboration, training, etc **Minimum Qualifications:** Minimum Qualifications: 13. 7+ years relevant mechanical industry experience or mechanical trade level experience 14. Bachelor's degree in related field plus 3+ years relevant mechanical industry experience will be considered in lieu of 7+ year mechanical industry experience 15. Experience in critical environments 16. Experience interpreting blueprints/CAD drawings 17. Significant experience in comprehending mechanical plans, specifications, and equipment shop drawings 18. Working knowledge of psychrometric charts and refrigeration cycles 19. Theoretical & practical understanding of mechanical equipment & systems, with expertise in mechanical equipment design, maintenance, troubleshooting, testing, and/or construction 20. Working knowledge of critical facility operations with experience or understanding of procedure-based work 21. Working knowledge of electrical, controls and fire / life safety systems 22. Experience working in a highly collaborative, cross-functional environment **Preferred Qualifications:** Preferred Qualifications: 23. Experience in data center industry 24. Familiarity with American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) standards 25. Equipment field service engineering or representative experience 26. Trade Certification or state license in Mechanical Heating, Ventilation, and Air Conditioning (HVAC) **Public Compensation:** $110,000/year to $156,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$110k-156k yearly 60d+ ago
Sr Content Strategist- Product Marketing, Launch & Event Content- Security Marketing
Cisco Systems, Inc. 4.8
West Des Moines, IA job
The application window is expected to close on 11/28/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States Your Impact We're looking for a product marketing professional who can blend creative storytelling with sharp strategic execution to help shape the future of Security Marketing. In today's digital-first world, product launches aren't just announcements-they're the moments that define innovation, capture market attention, and fuel business growth. This role is not only about crafting powerful strategies and narratives but also about driving them forward with rigor and operational excellence. You'll use data-driven insights to shape compelling stories, while ensuring flawless execution that turns vision into measurable impact. You will work cross-functionally to: * Define the launch payload and determine the optimal timing and forums to bring it to market. * Craft compelling storylines and narratives that reflect a unified, company-wide perspective. * Execute the launch strategy by ensuring all supporting content and assets are built and delivered. * Partner with the events team to align on event strategy and programming that fully supports the launch. Strategic Responsibilities: * Own and elevate event content strategy to spotlight launch themes and narratives that strengthen market perception. * Guiding event press releases to maximize visibility, media impact, and thought leadership. * Leading the event blog strategy to ensure the right mix of voices and perspectives that extend our influence across audiences. * Defining booth messaging that reinforces strategic value propositions and clearly differentiates us in the market. * Driving the demo strategy-including selection, design, and staffing-to showcase innovation and create memorable customer experiences. * Shaping speaking agendas and curating speakers to reinforce our leadership position and resonate with customer and industry priorities. * Creating and scaling "Know Before You Go" (KBYG) enablement to equip staff with the narratives, payloads, and messaging required to drive consistency and confidence. * Leading program management and quality control to ensure every content initiative is executed to the highest standard and delivers measurable business impact. Minimum Qualifications * 10+ years of experience in product and/or solution marketing, with a focus on storytelling, content development, and content strategy or editorial leadership-ideally within cybersecurity, enterprise technology, or B2B SaaS. * Proven self-starter with a passion for strategic excellence, audience engagement, and a strong bias for action. * Exceptional project execution skills with meticulous attention to detail and a proactive, risk-mitigation mindset. * Proficiency with marketing automation (including Generative AI), strategic optimization tools (e.g., JIRA), and digital analytics platforms. * Demonstrated success operating within large, matrixed organizations, with the ability to build consensus, influence stakeholders, and drive decision-making at scale. Preferred * MBA, preferably from a top tier university * Foundational understanding of security concepts, including the following domains: network security, secure access, security analytics and response, and identity. * Possesses an understanding of AI technologies and applications with a strong desire to stay updated on the latest advancements and trends. * Strong organizational and strategic thinking skills, with experience in managing marketing budgets and ensuring compliance with legal standards Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $196,000.00 to $247,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $196,000.00 - $284,100.00 Non-Metro New York state & Washington state: $174,000.00 - $252,100.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$77k-102k yearly est. 4d ago
Leader, Product Marketing Success, Public Sector
Cisco Systems, Inc. 4.8
West Des Moines, IA job
The application window is expected to close on 12/12/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States Your Impact We are seeking a dynamic and strategic Leader of Product Market Success in the Public Sector to drive the growth and success of Cisco's security product offerings for federal, state and local, higher education and K-12 segments. This key leadership role will be responsible for developing and executing product-focused growth motions to meet business objectives for security in the public sector. The ideal candidate will have a blend of product knowledge, strategic thinking, and strong leadership skills. Key Responsibilities: Driving Product Growth and Sales Alignment: * Design and implement product growth strategies that support public sector goals to drive new pipeline and influence bookings for the security business. * Create compelling program designs and related content journeys and program designs to engage target customers in public sector segments. * Work closely with regional sales teams to ensure alignment on GTM strategies, sales targets, and execution. * Monitor performance (e.g., pipeline, conversion rates, bookings) to ensure goals are met and exceeded. * Provide ongoing support and direction to sales teams, ensuring effective execution of go-to-market (GTM) strategies for product adoption and growth. Team Leadership and Development: * Lead public sector product success team, providing strategic guidance and fostering a culture of collaboration, innovation, and accountability. * Develop and execute region-specific plans to increase product adoption, market penetration, and revenue growth. * Set clear goals, objectives, and KPIs for the regional leads to ensure consistent execution of plans. * Mentor and coach the team to drive high performance, personal growth, and skill development. * Ensure strong cross-functional collaboration with sales, product, partner, marketing execution, and customer success teams. Marketing Program Coordination and Customization: * Develop compelling content tailored to the unique needs of public sector customers to drive high engagement and consistent messaging to market. * Partner with external agencies and internal stakeholders to design and execute regional marketing programs. * -Oversee the execution of localized marketing efforts to ensure timely delivery and consistent messaging across all channels. Analyze the effectiveness of marketing programs and provide recommendations for continuous improvement. Cross-Functional Collaboration: * Build strong relationships with cross-functional teams, including product, sales, customer success, partner, and operations, to ensure seamless execution of regional initiatives. * Serve as the voice of the segment to ensure alignment with broader company strategy and objectives. * Provide regular reporting on performance, insights, and forecasts to leadership. Minimum Qualifications * Bachelor's degree in Business, Marketing, or related field. MBA preferred. * 4+ years of experience in product or solutions marketing in public sector or related fields, with at least 1-2 years in a public sector leadership role. * Proven success in driving product growth, pipeline generation, and bookings in a regional or global market. * Strong understanding of sales processes, product marketing strategies, and go-to-market frameworks. * Exceptional leadership skills with experience managing and mentoring high-performing teams. * Excellent communication, presentation, and interpersonal skills. * Demonstrated ability to collaborate effectively with cross-functional teams (e.g., sales, product, marketing). * Strong analytical and problem-solving skills, with the ability to interpret data to drive actionable insights. * Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions. Preferred Skills & Experience: * Experience in working with agencies and external vendors to execute regional marketing programs. * Knowledge of digital marketing strategies and tools. * Experience in cybersecurity sector and familiarity with regional market dynamics Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $168,800.00 to $241,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $168,800.00 - $277,400.00 Non-Metro New York state & Washington state: $148,800.00 - $248,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$93k-117k yearly est. 3d ago
Senior Electrical Engineer
Microsoft Corporation 4.8
Microsoft Corporation job in Des Moines, IA
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Senior Electrical Engineer, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Responsibilities: * A strong desire and capability to learn, grow, and develop new skills * Empower a culture of safety, security, and compliance in all aspect of data center activities * Work with commissioning teams to properly test and validate installation, operation, and performance of electrical systems. * Understand the design and functionality of your datacenter * Support 24x7x365 on-site datacenters operations and electrical infrastructure * Act as the technical authority for on-site operations related to a large-scale mission critical electrical system, design, and functionality * Establish and coordinate maintenance and safety procedures, maintaining highly redundant electrical designs * Managing the electrical infrastructures throughout datacenter campus ranging from a single large capacity facility, to several smaller ones Qualifications Required Qualifications: * 8+ years of technical engineering experience * OR Bachelor's degree in Electrical Engineering, Computer Engineering, or related field AND 5+ years of technical engineering experience * OR Master's degree in Electrical Engineering, Computer Engineering, or related field AND 3+ years of technical engineering experience Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: * Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications: * Bachelor's degree in Electrical Engineering, Computer Engineering, or related field AND 8+ years of technical engineering experience * OR Master's degree in Electrical Engineering, Computer Engineering, or related field AND 6+ years of technical engineering experience. Electrical Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$158.4k-258k yearly 3d ago
Sr Manager, Digital Strategy
Cisco Systems, Inc. 4.8
West Des Moines, IA job
The application window is expected to close on 12/12/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States Meet the Team We are seeking an experienced and innovative Senior Manager, Digital Strategy, to join us and lead a digital marketing team that drives results for key products in the Cisco Security portfolio, like XDR and Secure Access. Your Impact The Senior Manager, Digital Strategy, will play a critical role in scaling our end-to-end digital ABM program and shaping the direction of our digital demand generation strategies across channels. The ideal candidate should have a solid background in marketing, management, have exceptional communication skills, and a strong understanding of digital demand generation and brand building. This role will work closely with demand and regional leaders within marketing and the sales teams. Responsibilities: Lead cross-functional teams to develop comprehensive demand strategies and digital account-based marketing activations aligned with organizational goals. Manage and scale digital webinars program across the security portfolio. Implement process improvements to assist other departments for visibility. Negotiate contracts and manage relationships with external vendors and partners. Manage and balance budget submissions. Analyze performance of each channel to optimize and rebalance investments across channels. Understand and analyze pipeline metrics to determine effectiveness. Minimum Qualifications Bachelor's degree in marketing, Business, or a related field. Master's degree preferred. 10 + years of proven experience in demand generation. digital marketing, or related roles. Experience managing a team of direct reports. Tech industry experience required for consideration. Experience managing multi-million-dollar marketing budgets. Strong knowledge of digital platforms and proficiency in digital tactics, including account-based marketing tools, paid media, and email marketing. Excellent written and verbal communication skills, with the ability to present for executive audiences. Demonstrated ability to manage multiple projects simultaneously and meet deadlines. Analytical mindset with experience in data-driven decision-making and proficiency in marketing analytics tools. Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams. Experience leading social teams, building demand strategies, and executing on campaign strategies. Experience in B2B marketing or in the technology/software industry is required. Preferred Experience working within the security and/or cybersecurity industry. Experience running ABM programs and working with tools such as 6sense. Familiarity with CRM and marketing automation platforms (e.g., Eloqua, Tableau, and Salesforce). Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $174,000.00 to $219,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $196,000.00 - $284,100.00 Non-Metro New York state & Washington state: $174,000.00 - $252,100.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$91k-112k yearly est. 7d ago
Network Engineer, Operations and Support
Meta 4.8
Des Moines, IA job
The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements 23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses. 25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels. 26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors. 27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams. 29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations. 30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines. 31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$133k-190k yearly 60d+ ago
Technical Leader - Dataplane Engineering
Cisco Systems, Inc. 4.8
West Des Moines, IA job
The application window is expected to close on: December 18, 2025. NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Note: This role is a Remote, US with preference given to candidates located in the San Jose, CA. Meet the Team Join the core Hypershield Data Plane team within Cisco's Security Business Group-an industry-first effort redefining how modern distributed security is built. We are engineering the data path for a highly available, AI-designed security fabric that protects applications across public clouds, private data centers, and physical environments. This team is building segmented firewalling directly in the data plane-a first-of-its-kind innovation not available elsewhere in the industry. Engineers on this team get end-to-end ownership of packet processing systems, deep exposure to DPUs (AMD), NPUs, and P4, and the opportunity to shape foundational architecture in a fast-paced, high-visibility environment. If you want to work on the core of the data path, build something new, and learn deeply from day one-this is the place. Your Impact In this role, you will design, build, and optimize the data plane for Cisco Hypershield using C++, P4, and hardware offload technologies such as DPUs and NPUs. You'll work hands-on with AMD DPU specifications, packet processing pipelines, and performance-critical components from day one. Success in this role means operating in a fast-paced model-quickly absorbing the architecture, contributing to data-plane development immediately, and delivering reliable, high-performance code with minimal hand-holding. You will: * Design and implement data-plane features using P4, microcode, and C++ across DPU/NPU architectures. * Bring up hardware platforms, integrate SDKs, and debug low-level packet-processing behavior. * Work from AMD technical specifications to define and build performant pipelines. * Collaborate closely with internal teams (control plane, management plane, platform) to deliver end-to-end datapath functionality. * Drive system-level architecture discussions and influence design choices for high-throughput and low-latency packet processing. Minimum Qualifications * Bachelor's degree in Computer Science, Electrical Engineering, or related field. * 7+ years of experience in packet processing (e.g., DPDK, TCP reassembly, high-throughput pipelines). * Programming experience in C/C++ and experience with P4 or microcode/U-code development. * Experience bringing up platforms or ASICs in Linux-based environments. * Hands-on experience building or leveraging hardware acceleration with DPUs or NPUs. Preferred Qualifications * Experience working with AMD DPUs, Broadcom, Marvell, or Intel data-path hardware. * Deep understanding of P4 compiler behavior, pipeline stages, and programmable switch architecture. * Experience with performance analysis, tuning, and optimization of high-throughput systems. * Prior background in designing test harnesses, working with third-party SDKs, or hardware debug. * Experience owning features end-to-end in a distributed or high-availability networking product. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $183,800.00 to $263,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $183,800.00 - $303,100.00 Non-Metro New York state & Washington state: $163,600.00 - $269,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$104k-128k yearly est. 25d ago
Principal or Senior Principal Network and Communications Field Service Engineer
Northrop Grumman 4.7
Melbourne, IA job
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Aeronautics Systems is looking to add a **Principal or Senior Principal Network and Communications Field Service Engineer** to our team at **RAAF Base Edinburgh** near **Adelaide, Australia** . This position will receive daily tasking and prioritization from their site lead. The selected candidate will be responsible for operations and maintenance support of the MQ-4C Triton network and communications systems at a Forward Operating Base (FOB). **Duties and Responsibilities:** + Provide real time support for flight operations and maintenance, addressing any issues related to communications and networking to include fault isolation, remediation, and resolution. + Perform field integration, troubleshooting, and repair of communications and data link systems in military flight test environment, including operations on a flightline, in a hangar, and in command-and-control centers. + Adherence to checklists and procedures to ensure repeated success and providing redlines to procedures when necessary. + Communicate complex technical issues to local support, the Degrader Action Cell (DAC), Main Operation Bases (MOBs), and Responsible Engineers (REs). + Support and lead air crew engagement for proper techniques in solving complex analysis of technical problems that arise during operations. + Assist with trend analysis as needed for Responsible Engineers (REs). + Perform/support review and analysis of supplier design data and definition of functional test requirements including acceptance, qualification, and system integration. + Take responsibility for the testing, maintenance, and integration of Comms and Networks equipment to include radio terminals, software loads, switches, routers, and firewalls required to support ground and flight test operations. + Work with system admins, maintainers, and onsite personnel to troubleshoot and repair any internal operational issues. ** The selected candidate will be put on a temporary Domestic Assignment and will report to our San Diego, CA site daily prior to international deployment while clearance(s), Visa(s), and other documents are processing. The employee will go through training in San Diego during this period. ** **The expected timeline before deployment is 3-4 months but this will vary.** Initially, this position will work a 9/80 shift. **As the program matures, the shifts may become 12-hour shifts that could include nights, weekends, and/or holidays.** The selected candidate will be required to work full-time, on-site in Australia. This position requires the ability to **travel up to 50%** of the time once in final location. _This position can be filled at either the Principal Field Service Engineer OR Senior Principal Field Service Engineer level, depending upon the qualifications below._ **Basic Qualifications for Principal Field Service Engineer:** + Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 5 years of related engineering experience; OR a Master's degree in a STEM discipline and 3 years of related engineering experience; OR a PhD in a STEM discipline and 1 year of related engineering experience. + Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs. + Competence in Linux, troubleshooting, engineering documents, tools and equipment + Familiarity with comms/networking operations + Ability to support assignment at location (RAAF Base Edinburgh in Australia) for minimum of 18 months + Ability to pass a new hire physical if determined necessary by Company, based on OCONUS location. + **Active** **DoD** **Top Secret** clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation). + Ability to obtain and maintain SCI access. + Ability to obtain a CI Polygraph. + Ability to obtain and maintain Special Access Program (SAP) clearance. This SAP must be obtained within a reasonable amount of time as determined by the company to meet its business needs. **Basic Qualifications for Senior Principal Field Service Engineer:** + Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 8 years of related engineering experience; OR a Master's degree in a STEM discipline and 6 years of related engineering experience; OR a PhD in a STEM discipline and 4 years of related engineering experience. + Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs. + Competence in Linux, troubleshooting, engineering documents, tools and equipment + Familiarity with comms/networking operations + Ability to support assignment at location (RAAF Base Edinburgh in Australia) for minimum of 18 months + Ability to pass a new hire physical if determined necessary by Company, based on OCONUS location. + **Active** **DoD** **Top Secret** clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation). + Ability to obtain and maintain SCI access. + Ability to obtain a CI Polygraph. + Ability to obtain and maintain Special Access Program (SAP) clearance. This SAP must be obtained within a reasonable amount of time as determined by the company to meet its business needs. **Preferred Qualifications for both levels:** + Active DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: CCNA Security, Security+CE, CCNP, and CISSP + Technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, switches + Experience with test equipment: network analyzers, spectrum analyzers, signal generators + Cisco Certified Network Associate (CCNA) certification + Experience with communication technologies; examples include Internet Protocol (IP) networks, Voice over IP (VoIP), Information Assurance (IA), satellite and Line-of-Sight (LOS) RF communications, control interfaces, and co-site interference + Operations and Maintenance experience at a field site Primary Level Salary Range: $85,600.00 - $128,400.00 Secondary Level Salary Range: $106,800.00 - $160,200.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
$106.8k-160.2k yearly 12d ago
Software Engineering Technical Lead, Go (Cilium)
Cisco Systems, Inc. 4.8
West Des Moines, IA job
The application window is expected to close on: December 18, 2025. NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. NOTE: This role is US Remote role, but preference given to candidates located in the Eastern US time zone (ET). Meet the Team Isovalent, now part of Cisco, is the company founded by the creators of Cilium and eBPF. Cisco Isovalent builds open-source software and enterprise solutions solving networking, security, and observability needs for modern cloud native infrastructure. The flagship technology, Cilium, is the choice of numerous, industry-leading, global organizations. We believe in fostering an inclusive and diverse workplace where every team member feels valued, respected, and empowered. We believe that every employee contributes to our success, and we are committed to fostering an environment where everyone can thrive. We encourage candidates from all backgrounds to apply and join us in our mission to deliver exceptional products and services. Your Impact Cisco Isovalent is seeking a skilled and experienced Software Engineer troubleshoot, mature and improve the reliability and scalability of Isovalent Products. You will be responsible for building and enhancing a Kubernetes-native control plane to provide seamless management of its network traffic, enabling scalable, secure, and resilient traffic management in cloud and hybrid enterprise environments. You will work with a highly collaborative and skilled team to build solutions that advance the next generation of networking and security in Kubernetes environments. What you'll do: * Developing high-quality Go and eBPF code for Cilium OSS and Enterprise, while following open source development principles and best practices. * Debug, troubleshoot, and resolve performance, reliability, and security issues in the control plane. * Design highly scalable solution to reliably run Cilium in very large environments. * Participate in code reviews, architectural discussions, and contribute to technical documentation. * Work and coordinate US and EMEA teams, ensuring alignment during East Coast business hours (EST/EDT). Minimum Qualifications * Bachelors Computer Science degree, or related fields * 4+ years of experience in Go, 2+ years of experience in C or eBPF * Experience with Kubernetes, Cloud Native workloads and/or distributed systems Preferred Qualifications * Knowledge about Linux systems design, security and/or networking, Linux kernel * Desire to write high quality and efficient code * Experience designing and implementing APIs * A public track record of open-source code commits is a plus Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $183,800.00 to $263,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $183,800.00 - $303,100.00 Non-Metro New York state & Washington state: $163,600.00 - $269,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$183.8k-303.1k yearly 13d ago
Senior Technical Product Marketing Manager - AI Data Center Networking Infrastructure
Cisco Systems, Inc. 4.8
West Des Moines, IA job
The application window is expected to close on 12/19/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States Meet the Team As AI accelerates innovation, data centers are evolving to handle the exponential growth in workloads, requiring advanced infrastructure, greater efficiency, and cutting-edge technologies like GPUs and high-performance networks. This transformation demands agility, scalability, and creativity, especially in how we communicate these advancements to the world. As a member of the Cisco Data Center Networking Product Marketing team you will partner across Cisco's larger marketing organization, primarily with the integrated marketing team, business unit team, and sales team to execute against our global strategy. Your Impact * As a Product Marketing Manager for Cisco switching infrastructure products, you will create compelling messaging, positioning, and marketing content to support joint data center switching and solutions with technology partners that will help customers democratize AI infrastructure and accelerate adoption. * Collaborate with technology partners to develop and execute product marketing plans. * Create messaging and positioning to guide marketing campaigns and accelerate sales efforts. * Lead marketing asset development (e.g., website, videos, solution overviews, blogs, presentations, infographics, etc.). * Develop domain expertise on Cisco data center switches * Serve as a trusted marketing source, contributor and author while collaborating with the wider marketing team on go-to-market and demand generation activities. * Develop customer facing presentations that reflect customers care about and use cases for your solution. * Enjoy working in a fast-paced and highly cross-functional organization. * Present to both internal and external audiences at conferences, events, and for analyst engagement. * We are seeking a dynamic individual to join our fast-paced, culture-first marketing team-someone who thrives in a collaborative environment, embraces change, and is passionate about driving impactful campaigns in the ever-evolving technology landscape. * Messaging mastery: You have an outstanding ability to explain value and benefits derived from technical concepts to all types of audiences. * Experience in articulating the value/benefits of technical concepts in the context of solving customer problems or business challenges. * A domain expert in security, securing data center infrastructure , and secure workloads * Expertise in any of these categories a plus: data center and data center fabric architectures and technologies, generative AI, large language models, use cases and associated topics shaping AI, hyperconverged and converged infrastructure, virtualization, Kubernetes, containerization, configuration and automation tools. * Deep audience knowledge: You are a quick study, committed to knowing your ecosystem, markets, industries, buyers and competition better than anyone. * Demonstrated ability to execute on assigned projects with minimal direction, exercise sound business and organizational judgment, and collaborate with team members at all levels across a highly matrixed organization. Minimum Qualifications * 10+ years of experience in a Product Marketing/Management roles, marketing IT infrastructure, or data center solutions at technology companies * Bachelor's degree in marketing, information systems, technology, or related field * A domain expert in security, securing data center infrastructure, and secure workloads * Expertise in any of these categories a plus: data center and data center fabric architectures and technologies, generative AI, large language models, use cases and associated topics shaping AI, hyperconverged and converged infrastructure, virtualization, Kubernetes, containerization, configuration and automation tools. * Understanding of and experience in leading product marketing for security solutions, switching infrastructure, data center solutions or adjacent infrastructure and networking domains * Expertise in developing and executing demand generation, content marketing, and digital marketing strategies * You are willing to travel as needed, up to 15% envisioned. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $191,400.00 to $281,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $191,400.00 - $323,600.00 Non-Metro New York state & Washington state: $176,100.00 - $287,900.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$102k-126k yearly est. 14d ago
IT Operations Manager
Microsoft 4.8
Microsoft job in Des Moines, IA
As a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a team of individual contributors as well as overseeing data center site services and logistics. This role will give you an opportunity to lead highly effective team. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I ITOM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Empowering a culture of safety, security, and compliance in all aspects of datacenter activities Leading and managing a team of high-performing individual contributors and their ongoing talent development Managing and overseeing datacenter site services, logistics, and deployment Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels. Analyzing production operations and initiate corrective actions to ensure operational stability. Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion. Learn, live, and coach the One Microsoft culture and values.? Lead through change by bringing clarity, generating energy, and delivering success. Embody our culture and values. Required Qualifications: High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience 2+ years experience leading and motivating a diverse, technical workforce Willingness to work flexible hours, non-business hours, or other scenarios required by rhythm of the business Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Enterprise-level Experience in managing large-scale and complex projects/programs. Working knowledge of audit and compliance requirements in a large global enterprise Problem-solving skills, analytical capabilities, data analysis, and attention to detail Verbal and written communication and organization skills Must be able to multi-task and project manage many tasks simultaneously. College or university degree in Electrical/Mechanical Engineering, Computer Science, Telecommunications, or equivalent experience Data Center Operations Management M4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** Microsoft will accept applications for the role until August 30th, 2025. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
$137.5k-225.8k yearly 60d+ ago
Distinguished Engineer - AI Infrastructure Architecture
Cisco Systems, Inc. 4.8
West Des Moines, IA job
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. Meet the Team Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! Impact: Architect and operationalize AI infrastructure as a core component of Cisco Data Fabric, enabling engineering teams to integrate AI capabilities across the world's largest, most diverse data sets. Design MLOps platforms that solve complex lifecycle challenges-managing embedding model migrations, version compatibility, and continuous model updates-while ensuring operational excellence through monitoring, governance, and serving at petabyte scale. Identify and drive new opportunities for leveraging AI across the stack, establishing consistent architectural patterns for agent prompts, tool integration, and model orchestration. Build data pipelines and operational frameworks that enable hundreds of engineers to confidently deploy both LLMs and traditional ML models into production. Success is measured by customer adoption and usage of AI-powered features, alongside operational metrics-model performance, inference latency, and deployment velocity-that directly impact customer value. Minimum Qualifications: * Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience * Designed and deployed AI/ML infrastructure and features in production cloud environments * Experience with major AI services including OpenAI, Anthropic, HuggingFace, AWS Bedrock, Azure OpenAI Service, or similar platforms * Production experience with AWS, Azure, or GCP cloud platform * Led technical decisions and architectural direction across engineering organizations of 50+ engineers Preferred Qualifications: * Experience with LLM-specific infrastructure including agent frameworks, prompt management, and tool integration * Model serving at scale with experience in inference optimization and performance monitoring * Designed and deployed AI/ML infrastructure for on-premises environments * Experience with major ML frameworks (TensorFlow, PyTorch, etc.) and model formats * Proven track record mentoring and growing engineers, with strong collaboration skills Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$85k-105k yearly est. 25d ago
Sr. Principal Air Vehicle System Test Engineer ( Various Int'l Locations)
Northrop Grumman 4.7
Melbourne, IA job
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Aeronautics Systems has an opening for a **Air Vehicle System Test Engineer - Engineering Field Service Representative** (FSR) to join our team of qualified, diverse individuals within our Test and Evaluation (T&E) organization. This position requires 6+ months of training on a Domestic Assignment to **Pax River, MD and Rancho Bernardo, CA.** After training is completed, it is expected that the candidate will be available to deploy to **Japan, Italy, United Arab Emirates, or Guam** for a minimum of **24 months** , based on current business needs. The international location will be selected by Northrop Grumman after training is completed and will be based on timing and available location(s), determined by business needs. Deployment benefits will be communicated once a location is selected. If no immediate international or Guam deployment location is available, the candidate may be relocated to work at one of our core U.S. locations for the immediate future. The FSR will be embedded with a US Navy unit and be the system subject matter expert, providing training on the system hardware and software, as well as supporting the sailors in the unit with system operations, troubleshooting, and routine maintenance. The Navy's intent is for sailors to be the primary operators and maintainers of the system, with the FSR providing training/assistance as needed to keep the system fully mission capable. The FSR will have reach-back/liaison support from Northrop Grumman Responsible Engineering/Development/Test Engineering teams. **Sr. Principal System Test Engineer responsibilities include:** + Interfacing with NGC and customer Flight Engineers, aircraft maintenance Technicians, US Navy service members, and Subsystem SMEs in order to sustain operations. + Primary interface between maintenance, design and flight test engineering. + Vehicle and Payload Test Controller (VTC/PTC) operations during aircraft start-up/shut down for launch and recovery, conduct static ground tests, and troubleshooting. **Essential Functions:** + Responsible for providing inputs to update Interactive Electronic Technical Manuals (IETMS). + Reviews/provides inputs during engineering development and executes Detailed Test Requirements, Acceptance Test Procedures, and Ground Test Plans. + Installs, operates, troubleshoot, maintains, repairs, and modifies equipment, in accordance with IETMS and/or other engineering directives (TDs/ECRs/TEIs/AMRs/MAFs). + Perform a variety of Organizational / Depot-level maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. + Develop general knowledge of all aircraft systems, VTC/PTC, Engineering Design and software. Perform field integration, troubleshooting, and repair of air vehicle systems at the customer location including operations on a flightline, or in a hangar. + Ability to interpret and trace electrical and Air Vehicle schematics. Perform essential electrical and RF troubleshooting using equipment such as but not limited to: Multimeter, Network/Spectrum Analyzer, Oscilloscope, Time-Domain Reflectometer (TDR), etc. + Able to perform/support review and analysis of engineering schematics, supplier design data, support of functional test requirements including acceptance, qualification, and system integration on the Air Vehicle. **Basic Qualifications:** + Bachelor of Science Degree in Science, Technical, Engineering or Math (STEM) + A minimum of 8 years of engineering experience with a BS Degree, 6 years engineering experience with a MS degree in STEM Field, or 4 years with a PhD in STEM Field + Willingness and ability to successfully complete required training in Pax River, MD and Rancho Bernardo, CA. + Willingness and ability to support an international assignment in Japan, Italy, United Arab Emirates, or Guam for a minimum of 24 months. The location will be selected by the Company and the selection will be based solely on business needs. + Willingness and ability to relocate to a core U.S. location, if necessary, based on business needs. + Ability to pass a new hire physical if determined necessary by Company, based on international location selected. + Must have a DoD Secret clearance that is in-scope or currently enrolled in CE, with the ability to obtain a Top-Secret/SCI clearance within a reasonable amount of time to meet business needs + Ability to obtain and maintain Special Program Access (PAR) within a reasonable amount of time for business needs + Experience with Aircraft Ground Test Operations + Possess the capability and readiness to travel effectively supporting customer needs, management reviews, and demonstrating leadership as a technical expert on support trips worldwide. + Must have working knowledge of MS Office (Word, Excel & PowerPoint) and the ability to effectively communicate with various levels of leadership. + Strong interpersonal skills with excellent communications skills, including the ability to brief test results to senior leadership. **Preferred Qualifications:** + Ability to support a new and/or extended assignment at a company selected international or Guam location after the initial 24-month assignment. + Active DoD Top Secret clearance that is in-scope or currently enrolled in CE + Previous Unmanned Air Vehicle system test or maintenance experience is highly desired. MQ-4 Vehicle Test Controller or Triton BETTIE operator experience is preferred. + Aircraft Test or Lab Test experience is highly desired. + Experience with equipment to test and troubleshoot aircraft systems. + Experience with loading data and configuration files to aircraft assemblies. Primary Level Salary Range: $113,500.00 - $170,300.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
$113.5k-170.3k yearly 60d+ ago
Mechanical Subject Matter Expert
Meta Platforms, Inc. 4.8
Altoona, IA job
Meta is seeking a data center Mechanical Subject Matter Expert (SME) to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our systems operate to meet the demands of our customers. The Mechanical SME will be a part of the facility operations team and will be responsible for being the mechanical system technical operations expert. The candidate will need to have a broad understanding of mechanical system and equipment function and will be responsible for procedure-based mechanical maintenance, troubleshooting, repair, training, and project oversight. The Mechanical Subject Matter Expert will be experienced in a range of technologies such as chiller systems, evaporative cooling, DX cooling, water distribution and treatment, emergency diesel generators, fire suppression systems, and have a working knowledge of building automation systems and electrical distribution. Minimum Qualifications * 7+ years relevant mechanical industry experience or mechanical trade level experience * Bachelor's degree in related field plus 3+ years relevant mechanical industry experience will be considered in lieu of 7+ year mechanical industry experience * Experience in critical environments * Experience interpreting blueprints/CAD drawings * Significant experience in comprehending mechanical plans, specifications, and equipment shop drawings * Working knowledge of psychrometric charts and refrigeration cycles * Theoretical & practical understanding of mechanical equipment & systems, with expertise in mechanical equipment design, maintenance, troubleshooting, testing, and/or construction * Working knowledge of critical facility operations with experience or understanding of procedure-based work * Working knowledge of electrical, controls and fire / life safety systems * Experience working in a highly collaborative, cross-functional environment Preferred Qualifications * Experience in data center industry * Familiarity with American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) standards * Equipment field service engineering or representative experience * Trade Certification or state license in Mechanical Heating, Ventilation, and Air Conditioning (HVAC) Responsibilities * Serve as an onsite technical resource of mechanical infrastructure systems and equipment, with an emphasis on practical field operation * Ensure appropriate cross-functional collaboration between local mechanical team and applicable local and global teams * Contribute to mechanical safety program for the site * Plan resource, author or approve work procedures to cover mechanical troubleshooting, repair, retrofit, and maintenance activities, with an emphasis on assessing & mitigating personnel and critical systems and operational risk * Conduct or oversee hands-on troubleshooting, repair, retrofit, and maintenance of mechanical equipment * Oversee mechanical system configurations and component upgrades to ensure system integrity is maintained and that all modifications to existing systems comply with best practices, including change control processes * Provide Quality Assurance/Quality Control (QAQC) oversight of construction projects & maintenance activity * Lead and/or participate in root-cause analysis activities in area of expertise * Provide training to Critical Facility Engineers and other cross functional teams on mechanical equipment, systems, procedures, and changes to include mechanical/fire & life safety/industrial water equipment/systems and procedures * Manage vendor relationships for mechanical maintenance and retrofit work * Provide feedback on global mechanical maintenance strategies and global electrical system design improvements * Travel expectations can be significant during the first 1-3 months for initial training and onboarding. After initial onboarding, travel expectations are 10-15%. and then ongoing occasional travel for factory witness tests, collaboration, training, etc About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
$93k-135k yearly est. 6d ago

Microsoft jobs in Des Moines, IA

Datacenter Regional Operations Specialist - Rapid Response

Senior Critical Environment Technician

AI Specialist, Identity and Access Management (IAM)

Data Center Site Selection Manager

Energy Manager (Energy Supply and Interconnection Contracts)

Technical Account Manager - OpenShift

Mechanical Subject Matter Expert

Sr Content Strategist- Product Marketing, Launch & Event Content- Security Marketing

Leader, Product Marketing Success, Public Sector

Senior Electrical Engineer

Sr Manager, Digital Strategy

Network Engineer, Operations and Support

Technical Leader - Dataplane Engineering

Principal or Senior Principal Network and Communications Field Service Engineer

Software Engineering Technical Lead, Go (Cilium)

Senior Technical Product Marketing Manager - AI Data Center Networking Infrastructure

IT Operations Manager

Distinguished Engineer - AI Infrastructure Architecture

Sr. Principal Air Vehicle System Test Engineer ( Various Int'l Locations)

Mechanical Subject Matter Expert

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