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  • Senior Customer Experience Program Manager-CAPE

    Microsoft Corporation 4.8company rating

    Microsoft Corporation job in Washington, DC

    We are seeking a dynamic and experienced Senior Customer Experience Program Manager to join the Copilot Agents+Platform Ecosystem (CAPE) team. The successful candidate will help us deliver world class Copilot extensibility showcase solutions at leading enterprise customers through scenario development, solution envisioning, architecture, build and value realization of Copilot agents and extensibility-based solutions. As the bridge between customer experience and Copilot engineering, this role requires solid technical expertise as well as close collaboration across a wide range of engineering and field teams to drive successful customer outcomes with the latest production and pre-production Copilot features and capabilities. It also rewards Program Managers with agility and comfortable with rapid iteration and working in dynamic and fast-paced environments. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities * Customer Engagement: Qualify, develop and maintain solid relationships with a portfolio of enterprise customers, understanding their business needs, objectives and implementation challenges to unblock the adoption of Copilot agents and extensibility. * Strategic Envisioning: Through regular product briefings, roadmap sessions, discovery and envisioning activities land the value and opportunity of agents and extensibility, helping inform customer strategy to maximize value realization. * Program Management: Lead and manage customer engagements focused on the development, deployment and integration of Copilot agents, ensuring projects meet business needs. * Technical Engagement: As a subject matter expert for Copilot extensibility, provide deep technical guidance, solutioning and assistance to customers, helping them to leverage Copilot agents and extensibility through the entire lifecycle from scenario discovery to build and implementation. * Feedback and Improvement: Gather customer feedback and work closely with the product and engineering teams to triage, prioritize and drive continuous improvement in Copilot solutions. * Reporting and Analytics: Monitor and report on the adoption and performance of Copilot agents, providing insights and recommendations to both customers and engineering stakeholders. * Collaboration: Work collaboratively with internal teams, including sales and marketing in addition to engineering, to align customer needs with product development and go-to-market. Qualifications Required Qualifications: * Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: * Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: * 4+ years experience in a customer-facing role. * Experienced with AI architecture and agent models for extensibility, such as UI customization, orchestrator or bring your own (BYO) foundational models/LLMs. * Experienced writing AI agent instructions and the ability to fine-tune them (by developing evaluations and test cases) to help customers improve response quality and consistency. * Experienced proposing technical architecture and design based on customer/scenario requirements. Ability to develop a prototype to demonstrate the value of AI agents and extensibility. * Familiarity with the enterprise market and enterprise customers in the United States. * Effective communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders and interact across all levels within customer organizations from end user to C-level. * Solid analytical and problem-solving skills, with a proactive approach to identifying and addressing customer challenges. * Demonstrated ability to manage multiple projects simultaneously, with a track record of delivering successful outcomes. #BICJOBS #Copilot #Agents #Copilot Agents #BIC #CAPE Customer Experience Program Mgmt IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $158.4k-258k yearly 12d ago
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  • Data Center Design Manager

    Microsoft Corporation 4.8company rating

    Microsoft Corporation job in Washington, DC

    Cloud Operations + Innovation (CO+I) is the team behind one of the World's largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft's "Cloud First" mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide, and we are looking for passionate Senior Technical Program Manager, Datacenter Portfolio Management to help achieve our mission. If you want to have fundamental impact on how Microsoft's Cloud is deployed and operated, want to be involved with one of the most strategically important teams at Microsoft, possess effective technical and business acumen, leadership, creativity, and out of the box thinking then this job is for you! We are looking for a Design Manager to manage the engineering scope, schedule, and budget for greenfield, brownfield and retrofit engineering / design projects. This position will manage internal and external resources for the delivery of the Datacenter building, power, cooling, telecom, and controls infrastructure to align with Microsoft Corporation datacenter capacity roadmap for the Americas. The Datacenter Design Manager will be responsible for the facilitation and delivery of Microsoft's industry-leading datacenter designs including the development of innovative technology and advanced concepts from Site Due Diligence through design development, permitting, construction, and the turnover to Operations. This role will provide design management, technical direction, decision-making and overall leadership for our datacenter designs. To be successful in this role the candidate will oversee the delivery of multiple, concurrent, complete Datacenter design solutions aligned with the scopes, schedules, and budgets of the projects. The Design Manager will engage with key MS stakeholder groups within Microsoft as well as outside vendors who specialize in datacenter architecture and engineering. Responsibilities In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. * Coordinate a team of architects, engineers and designers and deliver projects aligned with the defined scope, schedule, and budget. * Possess a proficiency in commercial and industrial architecture and engineering with a primary focus on datacenter design. * Able to work with other technical and non-technical groups in a fast-paced environment. * Must be a person of integrity, be methodical, and detailed-oriented Qualifications Required/minimum qualifications * Bachelor's Degree AND 2+ years experience in engineering, architecture, construction management, technical program management, OR equivalent experience. * 1+ year(s) of experience managing cross-functional and/or cross-team projects. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: * Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: * Bachelor's Degree AND 4+ years of experience engineering, architecture, construction management, technical program management OR equivalent experience. * 3+ years of experience managing cross-functional and/or cross-team projects. * 2+ years of experience in project management, specific to design and construction for mission critical or datacenter environments. #COICareers | #EPCCareers | #DCDCareers Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $131.4k-215.4k yearly 8d ago
  • Senior Technical Advisor (Level 5)

    Northrop Grumman Corp. (Au 4.7company rating

    Washington, DC job

    At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. We are seeking cleared a Senior Technical Advisor to work onsite at the Pentagon in Washington DC. This role provides advisory technical support to a senior intelligence executive in the Office of the Undersecretary of Defense for Intelligence and Security. Must be well versed in all aspects of the intelligence disciplines and an understanding of their domains (SIGINT, GEOINT, HUMINT, MASINT, etc.) as well as their roles in the intelligence cycle. Understand the staffing processes and offices in military headquarters, specifically within the Department of Defense and the Intelligence Community. Work within the policy framework of the intelligence community understanding the roles. Understand the defense planning, programming and budgeting processes as they relate to the intelligence community. Comprehend the intelligence community's role relating to defense acquisition. Be able to assist the senior executive as it relates to daily interactions and prepare the executive with technically detailed support to assist in decision-making. Work within a staff comprising Joint Hard Targets, Foreign Materiel Acquisition, and Global Access Integration and assist the senior in engagement on their behalf with a strong understanding of their issues and policy positions. Coordinate staffing processes working with mid-level staff and action officers as well as senior leadership. Essential Functions: Advise and support the senior executive in the Undersecretary of Defense for Intelligence and Security in the Pentagon, Director for Joint Hard Targets Strategies, Global Access and Integration, and Foreign Materiel Acquisition with intelligence technical guidance. Work with the director's staff and coordinate their actions on behalf of the director Prepare the director for meetings and consultations with other offices and executives across the Intelligence Community and the Department of Defense. Schedule high-level meetings and provide background to prepare the executive for successful engagement. Assist in advising for executive level budget discussions for the Military Intelligence Program (MIP) planning and programming. Basic Qualifications: Bachelor's degree and 12 years of related experience. NOTE: 4 years of relevant work experience can be substituted for the degree. Active TS/SCI clearance and willingness to undergo a CI poly US Citizenship is required 12 years' experience leading DoD intelligence efforts in support of military requirements Experience supporting senior staff officers Preferred Qualifications: Demonstrated experience working with multi-organizational teams Previous Pentagon Staff Experience Experience providing analytic support to planning, execution and assessment of intelligence operations Experience with Special Access Program processes and procedures Experience briefing senior US government officials Familiarity with DoD and Service intelligence policy and processes and the Joint Operations Planning Process Working knowledge of Service, Department and Intel Community capabilities Team builder, collaborator, effective communicator, capacity to manage senior level engagements Ability to negotiate and integrate different viewpoints Able to provide direction to determine priorities to achieve goals Able to prepare and analyze data and figures Salary Range: $155,500.00 - $233,300.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. #J-18808-Ljbffr
    $155.5k-233.3k yearly 3d ago
  • Sr. Principal Electronics Engineer

    Northrop Grumman Corp. (Au 4.7company rating

    Baltimore, MD job

    At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Senior Principal Electronics Engineer This position requires a blend of Hardware and Software skills, experience with Power, Digital and RF test & measurement equipment, and a hands‑on approach to troubleshooting complex electronic systems. Typical Roles and Responsibilities include: Understanding design to cost, scope, and schedule Requirements definition Design of flexible Hardware & Software test solutions together with a team of experts Manufacturing support during the hardware build process Integration of Hardware & Software into a functioning system Certification with the Quality organization System deployment and factory support Software maintenance and / or Hardware refresh initiatives This position is contingent upon having a current, Active DoD Secret Clearance and the ability to receive SAP Clearance. Basic Qualifications You must satisfy one of the following education/experience criteria to be considered for this position: Bachelor's degree in STEM with 8 years' experience, or Master's degree in STEM with 6 years' experience, or Ph.D. degree in STEM with 4 years' experience. An additional 4 years' experience is acceptable in lieu of a degree. Current Active Secret and the ability to receive SAP Clearance Experience in a technical leadership role The ability to read and interpret specifications, schematics and block diagrams Ability to work with minimal direction and guidance Familiarity with test requirements definition, procedures or design Experience in text‑based programming (e.g. C /C++) Background and working knowledge in RF, digital or power theory and concepts Experience with test & measurement equipment Comfortable performing hands‑on troubleshooting of electrical hardware Preferred Qualifications Advanced degree in Engineering or related STEM discipline Test design and integration background Experience with C programming in LabWindows CVI Experience with automating test & measurement equipment in a production environment Experience with schematic design tools (e.g. Mentor Graphics, Zuken, etc.) Experience with FPGA firmware development (VHDL, NI Labview) Knowledge of Power Test concepts and implementation Proficiency with digital, analog, RF test equipment, RF theory and high‑speed digital design Familiarity with differential digital interfaces like LVDS - PXI/PXIe and VME bus Primary Level Salary Range: $131,000.00 - $196,700.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. #J-18808-Ljbffr
    $131k-196.7k yearly 4d ago
  • Director, Senior Corporate Counsel - Head of Global Trade

    Salesforce, Inc. 4.8company rating

    Washington, DC job

    *To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryGlobal AffairsJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.In this role, you will lead the Global Trade function at Salesforce, including Sanctions, Export Controls, and Customs compliance. You will set the strategy, manage a team of 4-5 trade counsel and professionals), and oversee the operations of these programs. The position reports to the SVP, Global Ethics & Integrity.**Key responsibilities:*** Develop and execute global trade compliance strategy aligned with Salesforce's business objectives and growth plans* Establish and maintain relationships with external trade counsel, customs brokers, and regulatory agencies* Monitor evolving global trade regulations and assess impact on Salesforce operations* Oversee export control compliance for all Salesforce products, services, and technology transfers* Manage export licensing processes and coordinate with government agencies (BIS, OFAC, State Department)* Implement export control policies, procedures, and training programs* Oversee team running robust screening processes for customers, partners, suppliers, and employees* Oversee customs compliance for all international shipments and cross-border transactions* Handle customs audits, inquiries, and dispute resolution processes* Conduct regular trade compliance risk assessments across global operations* Develop and maintain trade compliance monitoring and reporting systems* Provide trade compliance guidance to sales, legal, product, and operations teams* Develop comprehensive training programs for employees* Serve as subject matter expert for trade-related aspects of new product launches and market expansions* Support M&A activities by conducting trade compliance due diligence* Prepare regular reports for executive leadership and board committees* Manage government reporting requirements and voluntary disclosure processes**Desired skills and experience:*** At least 8-10+ years in trade compliance work* Strong preference for in-house work experience; work in the tech sector a plus* Deep legal and/or regulatory expertise in US Office of Foreign Assets Control (OFAC) sanctions regulations, US Export Administration Regulations, US International Traffic in Arms Regulations, and US customs regulations* Experience interfacing with government agencies, particularly OFAC and the US Bureau of Industry and Security. Experience with the US Directorate of Defense Trade Controls, US Customs and Border Protection, and the DOJ a plus* Experience with, or willingness to learn and advise on, non-US sanctions, export control, and customs regimes, particularly in the EU and UK* Skilled at assessing enterprise-wide trade compliance risk, and designing right-sized risk mitigation strategies* Experience managing trade compliance processes, such as: export control classification, denied party screening, KYC due diligence, international shipping, deemed export screening, and company system/internal trade controls* Proven leadership experience, including supervising and mentoring trade compliance professionals with a range of educational backgrounds and skill sets* Experience advising on compliance tool development for a large enterprise; experience with AI a plus* Adept at building multi-stakeholder collaboration and enabling a complex set of business teams and operations with compliance solutions* Skilled at communicating trade compliance risks, opportunities, and needs to senior company leadership across different business functions* Ability to work in a fast-paced, dynamic business environment Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ************************************** ### ### ### ### ### For Washington D.C based roles, the base salary hiring range for this position is $211,500 to $306,600.### ### For Illinois based roles, the base salary hiring range for this position is $211,500 to $306,600. #J-18808-Ljbffr
    $211.5k-306.6k yearly 3d ago
  • IoT Solutions Specialist - MedTech & Life Sciences

    Cognizant 4.6company rating

    Baltimore, MD job

    Job Title: Solution Sales Specialist - Medical Device R&D Life Sciences Vertical Experience Level: 14+ Years Industry: Life Sciences Medical Devices Product Engineering Technology Solutions and Sales; Medical Device R&D Engineering We are seeking a Service Line Solution Sales Specialist with deep technical expertise in Life Sciences, a problem-solver who can support growth in our industry focused solution sales efforts, primarily concentrating on the Life Sciences, Smart Manufacturing, Product Engineering, R&D and IoT Services sectors within Cognizant Core Technologies and Insights Business. The role will serve our portfolio of clients in Life Sciences and Healthcare. About Cognizant's IoT Practice: When data, deep expertise and real-time inputs meet to deliver instant insight-that's intuition. When connected technologies work autonomously and continuously to create new value, exceptional experiences, and powerful collaboration-that's intuition engineered with Cognizant IoT. We can transform our customers' business into an IoT-enabled, intelligent enterprise that harnesses the power of connectivity-sustainably-to see ahead and stay ahead. We use a human-centric approach to solve our customers biggest challenges and improve everyday life. Across information and operational technology, we combine software, hardware and edge IoT technologies with engineering and security capabilities to help our client's business take advantage of the almost unlimited synergies between the physical and digital worlds. About the Role We are seeking a Dynamic and Strategic Sales Leader to drive growth in the Medical Device R&D sector within our Life Sciences vertical. This role is ideal for a seasoned professional with a strong background in engineering services, product development, and consultative sales. You will be at the forefront of shaping and executing sales strategies, building client relationships, and delivering innovative solutions that transform the medical device landscape. Key Responsibilities Develop and execute a robust sales strategy and pipeline generation plan tailored to the Medical Device R&D sector. Handle a portfolio of IoT programs, establish and run governance with client collaborators, and run financial and demand forecasts across their portfolio. Also drive continuous improvements resulting in client value benefits and client strategy to drive growth. P&L role - Responsible for both top line & bottom-line growth. Lead end-to-end sales, solutioning, and client relationship management within the Life Sciences vertical. Cultivate and manage key stakeholder relationships-both client-side and internally across Cognizant teams. Own and evolve account plans, focusing on deepening existing client engagements and identifying strategic new opportunities. Drive proactive proposal development and manage RFP responses aligned with account strategy. Collaborate with internal leadership to co-create and deliver impactful solutions. Meet and exceed annual revenue and profitability targets. Operate effectively within a matrixed organisation, managing prospecting and broader sales objectives. Partner with industry vertical teams to build and sustain long-term executive-level relationships. Lead and participate in the complete sales lifecycle-from opportunity identification to closure. Ensure seamless demand fulfilment by coordinating with HR, Operations, and global delivery teams (Offshore/Nearshore). Qualifications & Experience Minimum 14 years of experience, with at least 10 years in business development or sales roles within Product Engineering, Industrial Automation, or Manufacturing domains. Should have industry relationships in Bio Pharma and Med Tech sales experience market leadership, relationship management, and a track record of achieving both Revenue and TCV targets. Proven success in managing large-scale consulting engagements. Deep domain expertise in Medical Device Manufacturing, Smart Product Development, and R&D Engineering. Strong understanding of the full product development lifecycle for medical devices and related manufacturing products. Technical proficiency in Product and R&D Engineering Services, with a consultative approach to solving complex business challenges. Demonstrated experience in selling Engineering Services or to R&D divisions within the Life Sciences sector. Exceptional communication, executive presentation, and stakeholder engagement skills. Ability to engage with senior client stakeholders, including Product R&D Leaders, Manufacturing Process Heads, and C-suite executives. Familiarity with regulatory environments such as GxP is preferred. In-depth knowledge of emerging technologies including Embedded Software Engineering, Edge Intelligence, Device Engineering, PLM, Mesh Networking, WiFi, and technology migrations. Bachelor's degree in Engineering or a related technical field. Salary and Other Compensation: The annual salary for this position is between $160,000 to $175,000+ depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
    $160k-175k yearly 11h ago
  • Global Trade Compliance Director

    Salesforce, Inc. 4.8company rating

    Washington, DC job

    A leading tech company is seeking to fill the position of Global Trade Director in Washington, D.C. You will be responsible for managing trade compliance strategy, overseeing a team, and ensuring the adherence to export control policies. Ideal candidates will have 8-10 years of trade compliance experience, strong communication skills, and legal expertise in US and international regulations. This role offers competitive compensation and a comprehensive benefits package. #J-18808-Ljbffr
    $85k-115k yearly est. 3d ago
  • Enterprise Software Engineering Director & CoE Leader

    Northrop Grumman Corp. (Au 4.7company rating

    Baltimore, MD job

    A leading aerospace and defense company is seeking a full-time Corporate Software Engineering Director 1 to shape vision and strategy at the corporate level. The role involves establishing a centralized Software Engineering function, leading the Software Engineering Council, and partnering with sector leaders to enhance talent development. The qualified candidate should have a strong background in software engineering and management, with at least 12 years of experience and a current DOD Secret clearance required. This position is located in the continental U.S. near a Northrop Grumman facility. #J-18808-Ljbffr
    $80k-102k yearly est. 3d ago
  • Research Intern - Copilot Tuning

    Microsoft Corporation 4.8company rating

    Microsoft Corporation job in Baltimore, MD

    Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers, who pursue innovation in a range of scientific and technical disciplines to help solve complex challenges in diverse fields, including computing, healthcare, economics, and the environment. The Microsoft Copilot Tuning Research team is seeking applications for the position of Research Intern to join their team in Redmond, WA; San Francisco Bay Area; New York City, NY; or Baltimore. The mission of the Copilot Tuning Research team is to ensure that AI can be easily adapted and tuned to enable critical, high-value applications, including entirely new productivity tools. Our research leverages novel training and post-training algorithms, AI architecture, and agentic innovations to adapt M365 Copilot using customer-specific data and domain expert feedback to enable end-to-end fine-tuning and adaptation within the platform. We are seeking Research Interns to join our team and contribute to advancing generative AI models, reinforcement learning methods, agentic systems and tool use, computer-use agents, evaluations, automated data curation, multimodal, embeddings, and related technologies. As a Research Intern, you will be at the forefront of developing and implementing cutting-edge technology in artificial intelligence. This role is ideal for candidates who are passionate about improving AI capabilities to handle increasingly complex tasks inspired by real customer needs. You will collaborate with a team of world-class researchers, applied scientists, engineers, and product managers. Responsibilities Research Interns put inquiry and theory into practice. Alongside fellow doctoral candidates and some of the world's best researchers, Research Interns learn, collaborate, and network for life. Research Interns not only advance their own careers, but they also contribute to exciting research and development strides. During the 12-week internship, Research Interns are paired with mentors and expected to collaborate with other Research Interns and researchers, present findings, and contribute to the vibrant life of the community. Research internships are available in all areas of research, and are offered year-round, though they typically begin in the summer. Additional Responsibilities * Perform cutting-edge and thorough research in collaboration with other researchers, applied scientists, and engineers * Prepare detailed report of methodologies and findings, present results and insights, and demonstrate working prototypes * Apply your in-depth knowledge, problem-solving skills, and drive to innovate to solve new challenges in the field and be given an opportunity to realize your ideas in products and services used worldwide. * Embody our culture and values Qualifications Required Qualifications * Accepted or currently enrolled in a PhD program in Computer Science or related STEM field. Other Requirements * Research Interns are expected to be physically located in their manager's Microsoft worksite location for the duration of their internship. * In addition to the qualifications below, you'll need to submit a minimum of two reference letters for this position as well as a cover letter and any relevant work or research samples. After you submit your application, a request for letters may be sent to your list of references on your behalf. Note that reference letters cannot be requested until after you have submitted your application, and furthermore, that they might not be automatically requested for all candidates. You may wish to alert your letter writers in advance, so they will be ready to submit your letter. Preferred Qualifications * Ability to work in a dynamic, collaborative environment, through effective communication, with a multi-disciplinary team * Track record of publications in the field of Artificial Intelligence, Machine Learning, and/or scientific journals * Interest in real-world applications and impact * Demonstrable ability to define an ambitious, original research agenda * Experience in Python software development, ideally demonstrated by published software projects (e.g., Github) * Experience implementing new AI systems or algorithms and running experiments and analyses to study and evaluate their performance * Experience with training or post-training of LLMs, multimodal models, diffusion models, reasoning models, computer use agents, or building other related architectures or AI systems * Willingness to embrace knowledge outside your field of research interest The base pay range for this internship is USD $6,710 - $13,270 per month. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $8,760 - $14,360 per month. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: ************************************************* Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $6.7k-13.3k monthly 4d ago
  • Inside Account Executive, GVSE Mid-Market (SLED)

    Cisco Systems, Inc. 4.8company rating

    Herndon, VA job

    The application window is expected to close on: 1/18/26 NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Ideal Candidate will be located in Raleigh, North Carolina, however; will consider candidates located in the assigned territory (Michigan, Indiana; Ohio, West Virginia; Tennessee) Meet the Team Join Cisco's Global Virtual Sales organization - one of our fastest-growing sales teams, and the talent engine for Cisco Sales that consistently delivers profitable growth. We serve the customer lifecycle by connecting customers with transformative solutions to drive business value and efficiency. Here, you'll find a supportive environment with coaching, training, and on-the-job learning to accelerate your career. Enjoy our award-winning, flexible workplace powered by the latest Cisco technology, where innovation and giving back to the community are at the heart of what we do. Be part of a dynamic team that thrives on adapting to market changes and making an impact. Your Impact The Inside Account Executive (iAE), SLED Territory is responsible for creating, leading and driving opportunities in collaboration with Cisco partners for a designated portfolio of SLED Mid-Market & SMB Prospecting accounts. This role focuses on generating new leads and driving new business growth across Cisco's full portfolio. This role offers an environment where challenge and recognition are part of the journey, and creativity, ambition, and genuine teamwork fuel a dynamic career. In this supportive setting, colleagues become friends, managers provide dedicated coaching, and every win is celebrated. Responsibilities include Achieve quota targets and manage all prospecting opportunities through the full sales cycle for the SLED Mid-Market & SMB account list. Lead territory planning, pipeline reviews, and cross-architecture opportunities while collaborating closely with partners to drive deals and customer adoption. Maintain pipeline excellence, accurate forecasting, and adherence to sales best practices. Leverage deep knowledge of Cisco's product portfolio, industry trends, and advanced tech tools to optimize customer engagement. Operate in a hybrid work model with occasional travel for key customer and partner meetings. Minimum Qualifications * Minimum 2 years of B2B selling experience in a similar or adjacent industry. * Demonstrated achievement of at least 100% quota attainment or YoY growth of 10% or more. * Ability to manage a portfolio of at least 500 prospecting accounts. Preferred Qualifications * Experience owning the full sales cycle. * Passion for sales and building positive relationships. * Strong business sense and ability to effectively communicate the value proposition to the customer base. * Ability to engage in active listening to identify customer challenges - both current and future - and propose solutions to improve their process. * Strong relationship management skills to build trust and drive results with partners and customers. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $122,100.00 to $161,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $135,400.00 - $198,300.00 Non-Metro New York state & Washington state: $128,000.00 - $191,400.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $135.4k-198.3k yearly 2d ago
  • Sanctions Financial Intelligence Unit Investigator

    Meta 4.8company rating

    Washington, DC job

    Meta is seeking a highly-organized, detail-oriented candidate with impeccable judgment and significant Sanctions Compliance experience to join the Meta FinTech Compliance Sanctions Financial Intelligence Unit (FIU) as a Sanctions FIU Investigator. In addition to having an extensive investigative and analytical background, Meta is seeking an investigator who has impeccable communication skills and experience conducting both open source investigations, as well as investigations originating from automated sanctions screening. You will assess and analyze large amounts of data in order to identify sources of potential threats and abuses, operate independently in a fast-paced environment, and proactively collaborate with teams across the company. **Required Skills:** Sanctions Financial Intelligence Unit Investigator Responsibilities: 1. Conduct investigations involving large amounts of data across a variety of global sanctions programs 2. Draft detailed case narratives documenting your investigative work and highlighting the sanctions and compliance risk identified through the investigation 3. Present to leadership on the results of investigations and the sanctions/compliance risk identified 4. Apply analytical skills to complex information sets in order to make logical and supported recommendations 5. Support and lead a variety of projects to improve the Sanctions Compliance Program 6. Develop cross-functional partnerships with key internal and external stakeholders in order to enhance investigative processes and minimize risk 7. Producing timely and accurate management reports to assist decision making processes within the team and cross functionally 8. Monitoring trends and patterns across Meta's payment environment to identify potential risk and taking appropriate action mitigate such risks 9. Work collaboratively with a dynamic group of cross-functional stakeholders including, but not limited to, Legal, Product, Engineering, Finance and Marketing 10. Interact with other teams to continually drive sanctions investigative innovation and compliance 11. Interact with Management and cross-functional partners to raise awareness of Sanctions Compliance related trends, emerging issues, remedial actions or potential enhancements impacting the Sanctions Compliance Program 12. Investigate complex cases and conduct analysis of potential threats that may manifest on Meta technologies 13. Independently manage multiple analyses at once while effectively prioritizing time 14. Work with graphic and sensitive content on a regular basis 15. Work independently under high-pressure situations and make sound decisions with little supervision **Minimum Qualifications:** Minimum Qualifications: 16. 4+ years of professional experience in Sanctions Compliance investigations, AML Compliance investigations, law enforcement investigations or intelligence 17. Experience working on proactive investigations that did not originate from an automated alert 18. Experience working with sensitive issues that include graphic violence, a variety of religious and political views, and adult content 19. Subject matter knowledge of global sanctions regulations 20. Experience and inclination to protect highly confidential information 21. Demonstrated communication skills and experience tailoring the communication for the audience 22. Experience presenting investigative results to a broad audience **Preferred Qualifications:** Preferred Qualifications: 23. 4+ years of experience conducting Sanctions Compliance investigations for a regulatory agency, law enforcement agency or financial services 24. Experience conducting open source investigations and/or investigations on behalf of a technology company 25. Experience with SQL 26. Analytical and investigative skills combined with knowledge to quickly assess large amounts of data in order to detect critical and credible information 27. BA/BS degree or equivalent **Public Compensation:** $118,000/year to $173,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $118k-173k yearly 5d ago
  • Applied Scientist II

    Microsoft Corporation 4.8company rating

    Microsoft Corporation job in Washington, DC

    Join the forefront of data center innovation with Microsoft's Cloud Operations & Innovation (CO+I) Cloud Applied Artificial Intelligence (CAAI) group as an Applied Scientist II. In this pivotal role, you'll help drive sustainability and efficiency across Microsoft's core infrastructure that powers services like Bing, Office 365, Xbox, OneDrive, and Azure. As an Applied Scientist II, you will leverage machine learning, big data, predictive analytics, and time series analysis to transform data center efficiency. With over 400 data centers in 32 countries and millions of servers, our infrastructure offers a unique opportunity to make a global impact. You'll collaborate with cross-discipline teams to push the boundaries of data center sustainability and efficiency. With environmental sustainability and optimization at the heart of our design and operations, we continue to evolve to meet the ever-changing business demands that position Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. We embrace a growth mindset, innovate to empower others, and collaborate to achieve shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive. Responsibilities * Apply advanced techniques in data science, machine learning, and AI to improve data center sustainability and efficiency. * Translate complex datasets into actionable insights and communicate findings clearly to stakeholders. * Design and execute experiments to validate hypotheses and evaluate new approaches, ensuring rigor and reproducibility. * Provide strategic input on business opportunities and product enhancements based on data-driven insights. * Collaborate with engineering teams to deploy and optimize models at scale. * Contribute to product strategy, aligning scientific solutions with business objectives to deliver measurable impact. * Partner with cross-functional stakeholders to drive initiatives that achieve tangible business outcomes. Embody our culture and values. Qualifications Required Qualifications: * Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 1+ year of data science experience * OR Master's degree in related field AND 3+ years of data science experience * OR Bachelor's degree in related field AND 5+ years of data science experience * OR equivalent experience. While not required, we also look for the following Preferred Qualifications: * Doctorate in related field AND 3+ years of data science experience * OR Master's degree AND 5+ years * OR Bachelor's degree AND 7+ years * OR equivalent experience. * Experience with large-scale telemetry systems, data collection, processing, and analytics. * Expertise in Exploratory Data Analysis, Inference, Predictive Modeling (Regression, Classification), Time Series Analysis, and Machine Learning (SVMs, Gradient Boosted Trees, Neural Networks, CNNs). * Strong foundation in applied statistics and mathematics with ability to apply advanced analytical techniques to solve complex problems. * 4+ years of experience applying statistical techniques (e.g., experimentation, statistical modeling). * 2+ years of customer-facing, project-delivery experience. * Proficiency with Spark and Python. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: * Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. #COICareers | #EPCCareers | #DCDCareers Applied Sciences IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $131.4k-215.4k yearly 9d ago
  • Senior Principal Solutions Architect - Federal Delivery

    Dell Technologies 4.8company rating

    McLean, VA job

    A leading technology company in McLean, Virginia, seeks a Senior Principal Solutions Architect to lead complex engagements and offer technical guidance. The ideal candidate will have 12 to 15 years of experience, with a strong background in US Government Telecommunications systems. A current security clearance at the Top Secret/SCI level is essential, alongside other relevant credentials. This position offers a competitive salary range of $217,600 - $281,600 and opportunities to contribute significantly to mission-focused initiatives. #J-18808-Ljbffr
    $217.6k-281.6k yearly 1d ago
  • Critical Environment Technician

    Microsoft Corporation 4.8company rating

    Microsoft Corporation job in Dulles Town Center, VA

    As a Critical Environment Technician (CET) in Microsoft's Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs). Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time and have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays. Responsibilities Critical Environment Culture * Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures are met, to properly perform work in a safe, quality, and reliable manner in accordance to applicable Authority Having Jurisdiction (AHJ) regulations, and Microsoft requirements. Recognizes safe versus unsafe working conditions and responds accordingly (e.g., stop/pause tasks, stand down vendors where necessary). Escalates immediately when unsafe working conditions are observed. Participates in required meetings, trainings, and necessary handoffs. Assesses and identifies appropriate resources and equipment necessary to fully support environmental health and safety (EHS) objectives. Actively maintains safe working conditions at all times. Proactively ensures safety and security requirements are followed and met for the work of themselves and others. Equipment and Systems Maintenance * Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site based on the appropriate procedure levels of risk (LOR). Takes part in getting third-party work underway (e.g., making sure systems are properly energized/deenergized), ensuring the work is started and completed in a safe manner in accordance with standard practices, procedures, and Authority Having Jurisdiction (AHJ) regulations. Ensures work performed by suppliers/vendors is performed to scope, all documentation is performed correctly, and escalates as appropriate. Recognizes circumstances when to stop supplier/vendor work to address potential and/or identified concerns. Coordinates per appropriate LOR applicable to preventative and/or corrective maintenance. Identifies and recommends procedure corrections if/when errors are detected or when appropriate. Reviews and completes appropriate work orders to support approval of vendor supplier field service reports or invoices. * Performs troubleshooting of equipment and systems independently within their trained discipline(s). Documents issues found in troubleshooting process within appropriate systems per process and procedure as needed. Ensures equipment and system settings are consistent with established parameters and designs. Communicates and/or escalates troubleshooting issues or anomalies with assistance from more experienced colleagues. Has a hands-on understanding of how equipment works within disciplines they have been trained. * Prepares and submits required reports (e.g., turnover, preventative maintenance [PM]) as assigned following preexisting scripts and templates. Develops methods of operating procedure (MOPs), standard operating procedures (SOPs), and/or digital methods of operating procedures (DMOPs) for appropriately leveled procedures to ensure safe and reliable execution. Documents completed work using approved tools and procedural templates for more experienced technician review. Completes and provides coaching to support less experienced technicians for mandatory, technical, and procedural training assignments. * Develops an understanding of method statement of work (MSOW) documents. Coordinates activities and associated schedules with contractors. Performs inspections of equipment in a facility. Participates in testing and commissioning activities. * Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs (e.g., basic replacements, changing of parts) for specific disciplines and equipment for which they have been trained, following methods of procedure (MOPs), standard operating procedures (SOPs), and digital methods of operating procedures (DMOPs) with minimal supervision - in consideration of Task Hazard Analysis (THA), Method Statement of Work (MSOW), or varying permit requirements. Communicates and/or escalates maintenance activities per established process and procedure. Prioritizes maintenance activities as required and/or appropriate. Documents tasks or issues during maintenance activities within appropriate systems per process and procedure as needed. Performs lower level maintenance with minimal supervision, and may resolve high level issues with support from more experienced colleagues. Follows recommended maintenance schedules. Maintains all systems and equipment in a safe and professional manner and understands levels of risk (LORs) associated with varying types of maintenance. Equipment and Systems Operations * Safely responds to and stabilizes abnormal conditions within the required timeframes for various abnormal facility events within data center with minimal supervision, utilizing emergency operating procedures (EOPs). Gathers necessary information and participates in the creation of incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required. Identifies appropriate parties to mitigate incidents as they occur. Assists in developing emergency operating procedures (EOPs), methods of procedure (MOPs), standard operating procedures (SOPs), and digital methods of operating procedures (DMOPs) in relation to incidents. Assists in providing emergency monitoring response to irregular or malfunctioning conditions. * Works on tasks (e.g., making rounds, initial assessments on equipment performance) as assigned with varying levels of supervision, sometime minimal. Supports senior colleagues as an assistant. Builds knowledge in operating equipment and systems within a set discipline (e.g., electrical, mechanical, controls). Operates all systems and equipment in a safe and professional manner. * Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work. Tracks hours for performed tasks within applicable task management systems. Adds required data, documents, logs changes, and upkeeps procedures related to building management systems and reports. Properly signals spare equipment and parts utilization within maintenance work orders. * Performs monitoring physical inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions. Understands critical system alarms for single discipline(s) of equipment, their meanings, and engages with appropriate escalation processes or procedures. Recognizes circumstances where execution would be considered safe to proceed. Performs various inspections and validations of equipment performance. Monitors the performance from central monitoring locations (i.e., Facility Operations Centers) of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center. Escalates per applicable policies and standards. Utilizes telemetry, control systems, and other platforms to monitor site status, analyze past and current events, as well as other processes, and can identify critical alarms. Advises less experienced colleagues on issues found while monitoring applicable CE systems. Physical Requirements * Applies to but is not limited to US-based Data Center roles: Occasional climbing of ladders. Frequent climbing of stairs and/or ramps. Prolonged standing. Occasional lifting 50lbs / 22.5kg. Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device. Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria. Normal color vision for electrical work, defined via standard medical terms and applicable criteria. Working Conditions * Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems. * As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role. * As indicated above, have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays. Other * Embodies our culture and values. Qualifications Required/minimum qualifications * High School Diploma, GED, or equivalent Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: * Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: * 1+ year(s) mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) * OR equivalent experience. * Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 2+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR High School Diploma, GED, or equivalent AND 3+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) * OR equivalent experience. Critical Environment Ops ATR-B - The typical base pay range for this role across the U.S. is USD $23.17 - $36.49 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $31.20 - $40.63 per hour. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** Critical Environment Ops ATR-C - The typical base pay range for this role across the U.S. is USD $26.92 - $47.60 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $37.98 - $52.79 per hour. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $38-52.8 hourly 4d ago
  • Corporate Software Engineering Director 1

    Northrop Grumman Corp. (Au 4.7company rating

    Baltimore, MD job

    CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. NorthropGrumman Corporate is seeking a full‑time Corporate Software Engineering Director 1 to lead the enterprise‑wide Software Engineering Council/Center of Excellence (CoE) and represent the Software Engineering function at the corporate level. Reporting to the Corporate Enterprise Engineering Senior Director, the Director will shape the vision, strategy, and execution of software engineering across the company, partnering with sector and CIDO leaders to strengthen discipline performance, develop talent, and keep the organization at the forefront of modern software practices and technologies. The qualified candidate must be located within the continental United States near an existing Northrop Grumman facility. This is not a remote position. Job Scope and Responsibilities: Establish a centralized Software Engineering function aligned with the overall enterprise engineering vision. Chair the Software Engineering Leadership Group (SWLG). Lead the Software Engineering Council/CoE, defining strategy, priorities, and working‑group structures in collaboration with sector leadership. Partner with HR, Communications, and sector teams to design and execute a comprehensive change‑management plan. Define a unified talent‑development framework that includes training, tools, career pathways, and certification programs. Work with CIDO to adopt converged processes and tools that support modern software development. Develop and enforce enterprise‑wide software processes and governance that meet both corporate and sector needs. Identify and drive continuous‑process improvements, communicating updates on behalf of the Council/CoE. Establish metrics and data sources to measure software‑engineering execution effectiveness across the enterprise. Benchmark our processes against government, industry, and best‑practice standards. Own the Enterprise Software Principles and Operating Procedures (PrOP). Help the company effectively integrate artificial intelligence into software engineering processes and engineering products/platforms, ensuring AI adoption enhances productivity, quality, and innovation. Escalate critical issues and strategic discussions to the Executive Leadership Team, Enterprise Engineering Leadership Team, and Corporate Technology Council as required. Build strong partnerships with sector leaders and other functional groups, determining objectives, interpreting policies, and ensuring alignment with long‑range planning. Facilitate internal and external engagement at events such as Engineer'sWeek and SW all‑hands. Provide enterprise‑wide expertise on existing capabilities, technologies, and platform interconnections. Brief and influence senior customer executives. Basic Qualifications: Bachelor's degree in a STEM field with at least 12 years of software engineering experience OR Master's degree in a STEM field with at least 10 years of software engineering experience. Minimum of 10 years in software engineering management roles (e.g., program IPT lead or functional leadership). Minimum 7 years of systems engineering experience. Candidates must have a current DOD Secret level security clearance (or higher) in order to be considered and must have the ability to obtain, and maintain, access to SAP/SAR as a condition of continued employment. Proven record of leading change‑management initiatives. Experience on large‑scale, cross‑sector development programs with integrated workforce operations. Demonstrated ability to lead direct reports and manage teams.Travel is occasional for meetings, events, and customer engagements. Preferred Qualifications: Master's degree in STEM, MBA, or higher. Current TopSecret/SCI clearance. Familiarity with the NorthropGrumman portfolio. Experience identifying, developing, and integrating strategic technologies and design solutions. Skilled in stakeholder communications, ensuring program information is defined, collected, shared, stored, and retrieved effectively. Demonstrated collaboration across multiple disciplinary areas. Leadership of digital‑transformation or multi‑year initiatives that improve software‑engineering effectiveness. In‑depth knowledge of DoD and Intelligence Community processes. Experience spanning multiple NorthropGrumman business units, driving change through initiatives, AOP, and LRSP. Primary Level Salary Range: $193,800.00 - $336,500.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. #J-18808-Ljbffr
    $104k-135k yearly est. 3d ago
  • Sales Development Representative I (Full Time) United States

    Cisco Systems, Inc. 4.8company rating

    Herndon, VA job

    Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Meet the Team At Cisco Security, we are redefining the future of cybersecurity by delivering powerful protection for users, workloads, devices, and networks-wherever they are. Our team is our greatest asset, bringing together diverse skills, experiences, and perspectives to tackle one of the most pressing challenges of our time: transforming the security industry. From creatives to analysts, from low-key to high-energy, we work together to build solutions that are simple, effective, trustworthy, and enduring. This is why Cisco is not just the most trusted name in cybersecurity-we're also the most loved. Your Impact As a Sales Development Representative (SDR) for Security, you will rally alongside a team of highly motivated SDRs to build a qualified pipeline of potential partners. This includes prospecting partners by phone, email, LinkedIn or whatever it takes to get them passionate about and engaged with Cisco Security! You will not only be responsible for prospecting but will also be expected to be a subject matter expert of all things Cisco Security (since you will be the face of the company). You'll also develop trusted relationships internally and externally, becoming a true subject matter expert and storyteller, capable of positioning new, incubated products to solve today's most pressing cybersecurity challenges. This is your opportunity to make a real impact, accelerate your career in cybersecurity, and help customers protect what matters most in an ever-evolving digital world. But don't worry-you won't be doing it alone. This is an incredible opportunity to make a tangible impact, accelerate your career in the thriving cybersecurity industry, and help customers protect what matters most in an ever-evolving digital world. But don't worry-you'll have everything you need to succeed. At Cisco, we set you up for success with: * Comprehensive Sales Boot Camp and ongoing product training. * Opportunities to shadow and learn from security experts. * A supportive network of mentors and teammates who will cheer you on every step of the way-all the way up to our CEO! Are you ready to grow fast, learn even faster, and help shape the future of cybersecurity? Let's go. Minimum Qualifications * Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 3 years of relevant experience, High School Diploma + 4 years of relevant experience, Bachelors + 2 years of relevant experience) * Outbound sales and/ or lead-generation experience in a high-tech or SaaS company * Able to legally live and work in the country for which you're applying, without visa support or sponsorship Preferred Qualifications * Experience prospecting in the cybersecurity space * Demonstrated success with cold-calling and outbound prospecting for new customers * Familiarity with CRM tools like Salesforce (SFDC), HubSpot, or similar platforms * You have a proven track record of meeting or exceeding ambitious (but achievable) targets * You are an ambitious, self-driven individual who thrives in a fast-paced, competitive environment. You embrace challenges with a hunter mentality, constantly seeking the next opportunity to drive impact * You are entrepreneurial, resilient, and excited by the unique opportunity to position innovative, incubated products in a rapidly evolving market Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
    $77k-114k yearly est. 60d+ ago
  • Senior OpenShift & Container Infrastructure Consultant

    Red Hat, Inc. 4.6company rating

    Washington, DC job

    A leading technology firm is looking for a Senior Container Infrastructure Consultant to design implementations of OpenShift infrastructure projects. This remote role requires strong expertise in Kubernetes, cloud platforms, and container technologies. Ideal candidates will have a strong background in Linux, networking, and automation, along with excellent communication skills to collaborate with clients across various industries. #J-18808-Ljbffr
    $85k-102k yearly est. 5d ago
  • Building Engineer

    Linkedin 4.8company rating

    Arlington, VA job

    The Building Engineer is responsible for maintaining, operating, and troubleshooting building systems, including HVAC, plumbing, and electrical systems, focusing on performing routine maintenance tasks, responding to tenant requests, and ensuring systems operate safely under the guidance of senior engineers. Essential Duties and Responsibilities: Perform scheduled maintenance, repairs, and inspections of building systems; address service requests, including hot/cold calls, plumbing issues, and lighting repairs. Troubleshoot minor equipment malfunctions and escalate issues as needed. Replace light fixtures, filters, and other components as required. Maintain accurate records of inspections and equipment performance. Interact with tenants, contractors, and property managers and work closely with senior engineers and technicians to support smooth building operations and resolve tenant issues. Assist with preventive maintenance tasks and contractor oversight. Conduct property inspections to identify deficiencies. Record equipment readings and ensure assigned building systems are operating according to standards. Follow company safety protocols and wear appropriate PPE; ensure compliance with OSHA, NEC, NFC, NFPA regulations; report safety hazards; participate in safety inspections. Provide guidance to junior Technicians when needed. Communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a professional manner, keeping the appropriate customer(s) informed/updated as needed. Work closely with senior engineers to develop technical skills and participate in professional development programs to grow into advanced roles. Perform other duties as assigned. Qualifications: HS Diploma or GED required Two to three years of job related experience or commensurate certification/trade experience CFC Certification preferred or willingness to obtain as requested; possess engineering and trade licenses required according to local, state, or national requirements Basic working knowledge of laptop and phone applications for work order and facility operation systems as well as basic skills with Microsoft Outlook Familiar with fire/life safety equipment/procedures Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team Familiarity with blueprints and code requirements Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client Possess competent knowledge of use and care of tools Ability to read and write English in order to understand manuals and procedures, and to write reports. Exhibit a willingness to develop familiarity with HVAC, electrical, and plumbing systems and gain experience with BAS operation and troubleshooting. Physical Requirements: Ability to stand, walk, climb ladders, and lift up to 50 pounds; perform physically demanding tasks such as stooping, crouching, and kneeling. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #IND123 About Lincoln Property Company Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-used properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 562 million square feet of commercial space. In addition to providing third-party real estate services, Lincoln has completed over 164 million square feet of development since its inception in 1965 and has another $19.5 billion currently under construction or in the pipeline. For more information, visit: ************ All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with the companies privacy policy. Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.
    $91k-118k yearly est. Auto-Apply 60d+ ago
  • Principal Substation Electrical Engineer

    Microsoft Corporation 4.8company rating

    Microsoft Corporation job in Washington, DC

    Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Regional Datacenter Engineering (RDCE) team is responsible for delivering core datacenter infrastructure for Microsoft's cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world's largest online services. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. We are looking for a Principal Substation Electrical Engineer to act as a subject matter expert. The Principal Substation Electrical Engineer role provides key input to other organizations and stakeholders. The successful candidate will be an electrical engineer with capability of achieving PE licensure and detailed understanding of datacenter electrical engineering, electrical power monitoring systems, datacenter controls, datacenter operational and overall critical environment network topology. The Principal Substation Electrical Engineer role is responsible for the oversight of specification and drawing development detailing all electrical systems, power distribution systems, backup power systems, electrical power monitoring systems, the control diagrams, sequence of operation for the electrical controls systems, overall network architecture and communication protocols required. Additionally, the Principal Substation Electrical Engineer role will be responsible for managing our consultants making sure they engineer and design to Microsoft technical standards. Finally, the Principal Substation Electrical Engineer role will also work with stakeholders for testing and commissioning of datacenters for compliance with Microsoft requirements. The position requires occasional travel to sites, to "Factory Witness Testing", vendor interaction in the design process, as well as final commissioning of the installed systems. Responsibilities * Collaborate with Microsoft's Global Datacenter Engineering (GDCE) team to understand and develop the datacenter (DC) electrical High Voltage Substation designs from Basis of Design (BOD) to Issue for Constructions (IFC) for new DC project buildouts and retrofit projects * Lead and direct A/E consultants in the design and coordination of the High Voltage Substation Electrical/SCADA systems with other disciplines, associated controls and overall electrical distribution and topology for datacenter High Voltage Substations and retrofits * Collaborate closely with the utility providers and internal energy team to validate utility interconnection requirements. * Manage all Electrical Substation and SCADA system designs during the design stages, equipment procurement, bidding, manufacturing, delivery and installation on site. Identify and resolve issues raised by the construction teams and various stakeholders * Interface closely with internal procurement team, manufacturers and the global and local engineering teams to deliver the Electrical Substation and SCADA solutions needed for each project * Responsible for the oversight of specification and drawing development, detailing the sequence of operation for the Electrical systems and overall drawings and specifications for our Electrical Substation topology * Technical review and analysis of the lease and colocation datacenter space from external providers for compliance with Microsoft Substation requirements * Assist the Operations teams with Electrical Substation and SCADA system and equipment strategic improvements, working closely with equipment vendors and suppliers. * PSCAD Modeling support and review for Utility Grid and Data Center builds Qualifications Required/minimum qualifications Doctorate in Electrical Engineering, Computer Engineering, or related field AND 3+ years technical engineering experience OR Master's Degree in Electrical Engineering, Computer Engineering, or related field AND 6+ years technical engineering experience OR Bachelor's Degree in Electrical Engineering, Computer Engineering, or related field AND 8+ years technical engineering experience OR equivalent experience. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: * Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. * Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions * where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance. Additional or preferred qualifications * Doctorate in Electrical Engineering, Computer Engineering, or related field AND 5+ years technical engineering experience OR Master's Degree in Electrical Engineering, Computer Engineering, or related field AND 8+ years technical engineering experience OR Bachelor's Degree in Electrical Engineering, Computer Engineering, or related field AND 12+ years technical engineering experience OR equivalent experience. * Electrical Professional Engineer with expertise in High Voltage and Data Center electrical engineering. * Knowledgeable in power generation, transmission, and distribution topologies. * Firm understanding of the high voltage substation, high voltage systems, and electrical distribution system design for mission critical applications, alongside sequence of operation and monitoring of all datacenters electrical control systems. * Extensive Experience in design & engineering with power systems, mission critical electrical design with focus on HV designs of large scale and complex electrical engineering systems (Refineries, Datacenters, Semiconductors are some examples of relevant industries). * Technical knowledge of HV substations, HV primary assets and secondary systems. * Demonstrate expertise in the functions and applications of protection relays. * Detailed understanding of mission critical HV, MV and LV electrical equipment, system modelling, protection schemes, grounding and bonding and building services. * PSCAD Modeling skills for Utility Grid and Data Center builds * Knowledge of new industry Voltage Ride tThrought and Sub tTransient System Oscillation requirements. * Electrical trade background preferably with knowledge and experience in power generation and HV/MV/LV electrical equipment will be an advantage. * Knowledge of codes and requirements across AMER region. * Ability to drive designs through development, construction and deployment of data center equipment and facilities. * Ability to lead a team of engineers in advanced engineering, operational processes and procedures relating to large data center environments. * Highly motivated and dependable individual and able to work as a team player. * Flexible, and organized to manage workload to meet deadlines. * Ability to perform complex business case analysis to justify technical decisions. * Ability to work across different teams such as design, delivery, and operation teams. * Ability to prepare and present using MS Office. Electrical Engineering IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $103k-131k yearly est. 7d ago
  • Support Escalation Manager, Incident Manager - CTJ - Top Secret

    Microsoft Corporation 4.8company rating

    Microsoft Corporation job in Washington, DC

    Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned customers with minimal guidance. Proactively contributes to regional, inter-group, or account team unit (ATU) initiatives by proactively providing feedback to the improve customer support experience for a customer or group of customers. Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers or escalate as necessary. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues. Communicates and influences internally to drive resolution. Identifies, documents, consolidates, and voices feedback to improve systematic issues and internal processes. Participates and drives relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources - including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment - Civilian, Defense, or Intelligence community. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Reactive Support * Manage reactive support for Federal customers under Microsoft Support Unified Agreements, driving efficient case progress and rapid resolution. * Conduct regular reviews of internal reactive cases to assess status and health. * Assist with high-risk escalations by gathering and analyzing information to support the customer. Communication and leadership * Build strong relationships to resolve cases efficiently. * Coordinates with Account teams and manages customer support. * Communicates clearly and promptly. * Collaborates to influence decisions. * Flags systemic issues and process gaps. * Recommend process and tool improvements. * Sets clear support expectations and champion Microsoft Support offerings. Proactive Optimization * Provide trend analysis and proactive recommendations. * Accelerate case resolution. * Detect potential issues to enhance customer environments and promote resiliency. * Support by offering proactive guidance. Skills Needed for this Role Include: * Strong customer support skills. * Able to work independently and own Customer relationships. * Values teamwork and collaboration, builds effective relationships, and respects diverse perspectives. * Able to adapt communication style to audience, and seeks collaborative efforts * Handles ambiguity confidently and acts with intention to achieve results. * Understands the impact of their behavior and communication on others. * Eager to develop new abilities and develop skills and knowledge. Qualifications Required Qualifications: * Master's Degree in technology, business, or related field AND 1+ year(s) technology industry, customer service, or related experience OR Bachelor's Degree in technology, business, or related field AND 2+ years technology industry, customer service, or related experience OR 5+ years technology industry, customer service, or related experience OR equivalent experience. Other Qualifications: Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: * The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination. * Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. * Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. * Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance Preferrred Qalifications: * Master's Degree in technology, business, or related field AND 3+ years technology industry, customer service, or related experience OR Bachelor's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience OR 7+ years technology industry, customer service, or related experience OR equivalent experience. * Experience working with Microsoft products and services. * Currently reside in the DMV Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Support Escalation Management IC3 - The typical base pay range for this role across the U.S. is USD $76,800 - $151,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $100,800 - $168,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $100.8k-168k yearly 23d ago

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