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  • Care Manager MSW Per Diem Day

    Providence 3.6company rating

    Orange, CA jobs

    The Inpatient Master of Social Work (MSW) Care Manager provides professional, comprehensive patient centric care management services for at risk patients in an acute care environment. Accountabilities include assessment and planning, coordination of care, discharge planning, documentation of interventions, regulatory compliance and patient advocacy. The goal of the Inpatient Care Management MSW is to ensure the continuity of care for vulnerable patients by identifying needed resources to address social, financial, cognitive/behavioral or legal barriers to care access. Providence caregivers are not simply valued - they're invaluable. Join our team at St. Joseph Hospital Of Orange and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Master's Degree in Social work from an accredited CSWE program 1 year SW experience in any healthcare setting. 1 year experience in acute care setting or successful completion of TIPs program or Case Management Orientation Program. Preferred Qualifications: Basic understanding of acute medical surgical healthcare terminology, prior case management experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 410053 Company: Providence Jobs Job Category: Care Management Job Function: Clinical Care Job Schedule: Per-Diem Job Shift: Day Career Track: Clinical Professional Department: 7540 SJO CASE MGMT Address: CA Orange 1100 W Stewart Dr Work Location: St Joseph Hospital-Orange Workplace Type: On-site Pay Range: $36.81 - $57.15 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Social Services, Keywords:Social Work Manager, Location:Orange, CA-92866
    $31k-49k yearly est. 3d ago
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  • Care Manager MSW Per Diem Day

    Providence 3.6company rating

    Fullerton, CA jobs

    The Inpatient Master of Social Work (MSW) Care Manager provides professional, comprehensive patient centric care management services for at risk patients in an acute care environment. Accountabilities include assessment and planning, coordination of care, discharge planning, documentation of interventions, regulatory compliance and patient advocacy. The goal of the Inpatient Care Management MSW is to ensure the continuity of care for vulnerable patients by identifying needed resources to address social, financial, cognitive/behavioral or legal barriers to care access. Providence caregivers are not simply valued - they're invaluable. Join our team at St. Jude Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Master's Degree - Social work from an accredited CSWE program. 1 year - SW experience in any healthcare setting. 1 year - Experience in acute care setting or successful completion of TIPs program or Case Management Orientation Program. Preferred Qualifications: Basic understanding of acute medical surgical healthcare terminology, prior case management experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 410464 Company: Providence Jobs Job Category: Care Management Job Function: Clinical Care Job Schedule: Part time Job Shift: Multiple shifts available Career Track: Clinical Professional Department: 7510 SJMC CASE MGMT Address: CA Fullerton 101 E Valencia Mesa Dr Work Location: St Jude Medical Center Workplace Type: On-site Pay Range: $36.81 - $57.15 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Social Services, Keywords:Social Work Manager, Location:Fullerton, CA-92834
    $31k-49k yearly est. 2d ago
  • Care Manager MSW Part- time Day

    Providence 3.6company rating

    Torrance, CA jobs

    Care Manager MSW at Providence Little Company of Mary Torrance in Torrance, CA. This position is Part- time and will work 8 -hour, Day shifts. Providence Little Company of Mary in Torrance is celebrated in 2025 as one of America's Best-In-State Hospitals by Newsweek and recognized by U.S. News & World Report for excellence in 11 types of care. We are also proud to be included in the Maternity Care Honor Roll by the California Surgeon General for 2024. Case Management is a collaborative practice including patients, caregivers, nurses, social workers, physicians, payers, support staff, other practitioners and the community. The Case Management process facilitates communication and care coordination along a continuum through effective transitional care management. Recognizing the patient's right to self-determination, the significance of the social determinants of health and the complexities of care (barriers to coping, abuse, mental health, substance use, lack of resources, psychosocial issues, etc.). Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Little Company Of Mary Torrance Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Master's Degree - Social Work from an accredited program. 1 year - Experience in healthcare related field (Acute, Ambulatory, Post-Acute, etc.) which includes the completion of an MSW intern program in a healthcare setting. 1 year - Experience in Acute Care Management (Care Coordination) or successful completion of the Transitions in Practice (TIP) program for Care Managers. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 409922 Company: Providence Jobs Job Category: Care Management Job Function: Clinical Care Job Schedule: Part time Job Shift: Day Career Track: Clinical Professional Department: 7014 LCMT SOCIAL WORK Address: CA Torrance 4101 Torrance Blvd Work Location: Providence Little Co of Mary Medical Ctr-Torrance Workplace Type: On-site Pay Range: $36.81 - $57.15 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Personal Care, Keywords:Child Care Center Director, Location:Torrance, CA-90509
    $31k-49k yearly est. 3d ago
  • Care Manager MSW Full- time Days

    Providence 3.6company rating

    Mission Viejo, CA jobs

    Care Manager MSW at Providence Mission Hospital in Mission Viejo, CA. This position is Full- time and will work 8-hour, Day shifts. Providence Mission Hospital in Mission Viejo has received Magnet designation in 2012, 2017, 2021 and are in the process of earning our fourth designation in 2025! This is a prestigious designation from the American Nurses Credentialing Center (ANCC), which recognizes organizations that provide the highest-quality care. Only eight percent of hospitals nationwide have achieved Magnet designation. We are also recognized as one of the best regional hospitals in 18 types of care by U.S. News & World Report, including orthopedic and gastroenterological care. Our hospital is also honored with awards for cardiac surgery, gastrointestinal surgery, and excellence in women's services by Healthgrades and Newsweek. The Inpatient Master of Social Work (MSW) Care Manager provides professional, comprehensive patient centric care management services for at risk patients in an acute care environment. Accountabilities include assessment and planning, coordination of care, discharge planning, documentation of interventions, regulatory compliance and patient advocacy. The goal of the Inpatient Care Management MSW is to ensure the continuity of care for vulnerable patients by identifying needed resources to address social, financial, cognitive/behavioral or legal barriers to care access. Providence caregivers are not simply valued - they're invaluable. Join our team at Mission Hospital Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Master's Degree in Social work from an accredited CSWE program. 1 year of SW experience in any healthcare setting. 1 year of experience in acute care setting or successful completion of TIPs program or Case Management Orientation Program. Preferred Qualifications: Basic understanding of acute medical surgical healthcare terminology, prior case management experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 410067 Company: Providence Jobs Job Category: Care Management Job Function: Clinical Care Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Clinical Professional Department: 7500 MH CASE MGMT Address: CA Mission Viejo 27700 Medical Ctr Rd Work Location: Mission Hospital Mission Viejo Workplace Type: On-site Pay Range: $36.81 - $57.15 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Social Services, Keywords:Social Work Manager, Location:Mission Viejo, CA-92691
    $30k-48k yearly est. 3d ago
  • Care Manager MSW Per Diem Days

    Providence 3.6company rating

    Mission Viejo, CA jobs

    Care Manager MSW Providence Mission Hospital in Mission Viejo, CA. Positions available are Per Diem and will work 8-hour Day shifts. The Inpatient Master of Social Work (MSW) Care Manager provides professional, comprehensive patient centric care management services for at risk patients in an acute care environment. Accountabilities include assessment and planning, coordination of care, discharge planning, documentation of interventions, regulatory compliance and patient advocacy. The goal of the Inpatient Care Management MSW is to ensure the continuity of care for vulnerable patients by identifying needed resources to address social, financial, cognitive/behavioral or legal barriers to care access. Providence caregivers are not simply valued - they're invaluable. Join our team at Mission Hospital Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Master's Degree in Social work from an accredited CSWE program. 1 year of SW experience in any healthcare setting. 1 year of experience in acute care setting or successful completion of TIPs program or Case Management Orientation Program. Preferred Qualifications: Basic understanding of acute medical surgical healthcare terminology, prior case management experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 410068 Company: Providence Jobs Job Category: Care Management Job Function: Clinical Care Job Schedule: Part time Job Shift: Multiple shifts available Career Track: Clinical Professional Department: 7500 MH CASE MGMT Address: CA Mission Viejo 27700 Medical Ctr Rd Work Location: Mission Hospital Mission Viejo Workplace Type: On-site Pay Range: $36.81 - $57.15 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Social Services, Keywords:Social Work Manager, Location:Mission Viejo, CA-92691
    $30k-48k yearly est. 3d ago
  • Commissioning Area Manager, AMER-East ACx

    Amazon Web Services, Inc. 4.7company rating

    Herndon, VA jobs

    Are you experienced in Critical Infrastructure Commissioning Management and looking for a fast paced environment to work in? The Commissioning Manager is responsible for managing a team of Commissioning Engineers (CxE), who run commissioning projects by coordinating with vendors, contractors, and other teams involved in the construction and commissioning of various systems such as: -Medium and low voltage power systems -Generators -UPS -HVAC (Air Handlers / Exhaust Fans / VFD) -Chilled Water Systems -Building Management systems (BMS) -Electrical Power Monitoring Systems (EPMS) -Testing and balancing -Pumps and Hydronic systems The Commissioning Manager shall ensure all projects in their assigned area are appropriately staffed, deliver on time and achieve bar-raising quality. Occasionally provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. In addition, they will occasionally be required to review component submittal packages, lead Factory Witness Testing (FWT), perform system level and integrated system testing. During commissioning they will continuously audit activities to ensure compliance with environmental, quality, and safety requirements. Additionally, the individual will be responsible for comprehensive weekly reporting of status of all ongoing projects and lessons learned to continually improve the quality of our program. This position will include coverage of multiple inflight projects and quick timelines: Physical Requirements - Walk job sites in uneven terrain - Occasionally work shifts longer than eight hours in duration with potential for night and weekends - Perform physical tasks throughout the day without becoming overly tired Ability to manipulate small wires and objects easily Location and Travel Requirements: - Ability to commute and work in Herndon, Virginia. - Ability and willingness to travel domestic and internationally for up to 50% of the year. Typical travel is 15%. - Required to provide personal transportation for meetings and job visits away from the office; reimbursed. - US Citizenship is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Hire and on-board new team members through coaching and/or other orientation practices and career development of team to meet business demands - Understand the current capabilities of automation tools and confirm they are being utilized to the full benefit of the department and project - Provide Monthly business review reports to influence and/or support business decisions - Monitor the commissioning team's performance in turning over the critical infrastructure systems and sub-systems - Enhance skills, performance and development of all employees by sponsoring and promoting completion of training programs so that adherence to operations guidelines and specifications is ensured and work of the highest quality prevails - Maintain safe and healthy work environment by following and enforcing established project procedures relating to safety, work permitting and work order systems; adhere to legal requirements - Ability to build effective relationships with customer, engineering, construction, and vendor personnel About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. #DCCD_AMER BASIC QUALIFICATIONS- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science OR 10+ years of related commissioning experience in lieu of a degree - 10+ years' experience directly leading, managing, mentoring, and coaching, construction, engineering design, and/or commissioning professionals. - 10+ years hiring, promoting, and developing teams of professional engineering staff - 8+ years of vendor management experience (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with commissioning and/or project execution PREFERRED QUALIFICATIONS- Knowledge and experience with large scale mechanical and electrical systems and mechanical infrastructure principles for cooling systems - Understand electrical infrastructure principles for electrical distribution systems - Experience directly related to the design or construction of data centers - Experience with large scale technical operations or large-scale data centers - Ability to define data center system-level architecture, specify/document performance and equipment requirements, create/communicate conceptual designs, and create/maintain project documentation. - Ability and willingness to find creative and innovative solutions to reduce costs and duration with no impact on quality and reliability. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $135,200/year in our lowest geographic market up to $233,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $62k-99k yearly est. 4d ago
  • Controls Manager

    Amazon Data Services, Inc. 4.7company rating

    Dublin, OH jobs

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. The Data Center Capacity Delivery team is looking for exceptional individuals to join our organization as a Controls Manager, responsible for the building management systems and electrical power monitoring system (BMS/EPMS) deployment and service within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The ideal candidate will have experience managing a team of highly technically skilled individuals. The candidate will possess industrial Controls System experience, project management, mechanical, electrical or technology background that enables him/her to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Manage onsite teams in Ohio - Travel up to 30% domestically - Develop, implement and track team goals. Reporting to stakeholders and leadership. - Experienced interviewer, able to develop launch plans for new hires, and identify team needs. - Experienced in installation, programming, and troubleshooting of BMS/EPMS systems and/or industrial controls systems. - Strong writing skills, able to articulate thoughts clearly and concisely - Understanding of: electrical diagrams, control diagrams, building operations, control circuits, industrial HVAC. - Ability to ascertain customer needs to help develop project scope and specifications. - Ability to manage project engineering to determine scope of work relative to the design intent of the customer needs. - Ability to read and interpret specifications. Implementing specifications as they apply the work environment. - Experience in development of drawings for control panels, power distribution, junction boxes. Included in the drawings are the general arrangement, internal layout, schematics and interconnection and wire diagrams. - Experience developing logic diagrams in the International Automation format for complex logic devices such as Programmable Logical Controller and Distributed Control System. - Experience performing inspections, testing, and commissioning of the facility systems. - Provide technical assistance as needed to internal customers. - Coordinate project work internally within the department and externally with other departments to ensure on-time completion of projects within budget. About the team *Why AWS* Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. *Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. *Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. *Inclusive Team Culture* Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. *Mentorship and Career Growth* We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. #DCCD_AMER BASIC QUALIFICATIONS- B.S. in Electrical, Mechanical, or other related engineering degrees as well as 10+ years Controls related experience; or Associates degree and 12+ years of Controls related experience; or High School diploma with 15 years of Controls related experience - 6+ years hiring, promoting, coaching, leading, and developing teams of controls professionals. - 6+ years with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.). - 6+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with project execution. PREFERRED QUALIFICATIONS- M.S. in Electrical Engineering, Mechanical Engineering, Engineering Technology, HVAC, or other related engineering degrees as well as ten (10) years related experience; or an equivalent combination of education and experience. - Project Management Professional (PMP) or equivalent. - Certified as a Professional Engineer (PE), LEED - Prior AWS/Amazon experience - 5+ Yr. Military Service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,900/year in our lowest geographic market up to $292,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $100k-134k yearly est. 2d ago
  • Senior Water Permitting & Regulatory Strategy Manager, AWS Water Team

    Amazon Data Services, Inc. 4.7company rating

    Arlington, VA jobs

    Revolutionize Water Sustainability: Advance Regulatory Strategy for Data Center Development Amazon Web Services (AWS) is seeking a Senior Water Permitting & Regulatory Strategy Manager to join the Infrastructure Services Water Team, supporting data center development across the AMER East region, with an emphasis on Pennsylvania, Ohio, Maryland, and Virginia. This individual will lead complex water and wastewater permitting efforts, develop regional permitting strategies, and serve as a subject-matter expert on regulatory frameworks across key Eastern U.S. jurisdictions. The ideal candidate will bring deep experience working with public agencies, utility providers, and infrastructure teams to navigate permitting pathways efficiently, while also supporting AWS' broader sustainability and public policy objectives. If you have experience securing water-related permits, navigating municipal or state-level planning requirements, collaborating across diverse technical teams, and engaging with agencies or policymakers - this role is for you. Key job responsibilities Regulatory Strategy & Permitting - Lead and/or support water and wastewater permitting efforts across Pennsylvania, Ohio, Maryland, Virginia, and other AMER East geographies. - Manage regulatory agency relationships (PA DEP, Ohio EPA, MD Environment, VA DEQ, SRBC, DRBC, local governments) including compliance issues, corrective actions, and resolution tracking. - Support compliance with state-specific sewage facility planning and permitting frameworks (e.g., Act 537 in PA and similar laws in other jurisdictions). - Advise on water and wastewater permitting feasibility and strategy during site selection and entitlement phases. - Together with partner teams, develop and support executing state and local-level permitting strategies that align with AWS infrastructure timelines and regulatory requirements, such as: ** Water withdrawal and use permits Industrial wastewater management (Industrial Pretreatment Program/IPP), sewer discharge permitting, and surface water discharge permitting (e.g., NPDES, stormwater) ** Utility coordination and connection agreements ** Wetland and stream permitting/encroachment permits (e.g., Section 404/401 federally, Chapters 102/105 in PA) ** Consumptive use permits Cross-Functional Collaboration - Collaborate with AWS internal teams - including environmental, construction, engineering, real estate, legal, and operations - to provide water and wastewater permitting expertise that supports broader project permitting and infrastructure execution. - Guide consultants and external partners to ensure accurate and timely preparation of permit applications. - Help evaluate and mitigate permitting risks to keep infrastructure delivery on track. Public Policy & External Engagement - Support AWS Public Policy teams by providing regulatory expertise on proposed legislation and regulatory changes (rulemakings), including drafting technical briefings, public comments, and participating in stakeholder engagement processes. - In partnership wtih Public Policy, represent AWS in meetings with government agencies, industry groups, and regulatory bodies. - Contribute to the development of policy briefings, comment letters, and other advocacy/communications materials on water-related infrastructure issues. Water Sustainability & Innovation - Identify opportunities to advance AWS water sustainability goals through reuse, alternate sourcing, and decentralized treatment systems. - Recommend innovative approaches to streamline permitting and regulatory engagement while ensuring environmental compliance. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS- Bachelor's degree in Environmental Policy, Environmental Science, Public Administration, Planning, Law, Engineering, or a related field. - 10+ years in water and/or wastewater permitting, regulatory compliance, or infrastructure planning, ideally involving industrial or utility-scale projects. - Demonstrated experience working with state permitting agencies such as PA DEP, Ohio EPA, Maryland Department of the Environment, or Virginia DEQ. - Familiarity with state or regional regulatory planning frameworks, such as Pennsylvania's Act 537 or equivalents. - Strong organizational and project management skills with the ability to manage multiple, concurrent projects across jurisdictions. - Excellent verbal and written communication skills with the ability to explain regulatory frameworks to both technical and non-technical audiences. PREFERRED QUALIFICATIONS- Advanced degree in Environmental Policy, Public Administration, Environmental Law, Engineering, or related discipline. - 15+ years supporting permitting and regulatory approvals for infrastructure or development projects, especially in Pennsylvania, Ohio, Maryland, or Virginia. - Familiarity with the design, permitting, and operation of water treatment, cooling, and wastewater systems. - Direct experience with public policy, regulatory engagement, or legislative analysis. - Strong collaboration skills and comfort working in a cross-functional, fast-paced technical environment. - Relevant certifications a plus (e.g., AICP, CPESC, PMP, REHS/RS). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,100/year in our lowest geographic market up to $220,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $133.1k-220.1k yearly 4d ago
  • Travel Emergency Department Nurse Shift Manager - $2,702 per week

    Source Medical Staffing 3.8company rating

    Bakersfield, CA jobs

    Travel Emergency Department Nurse Shift Manager - $2,702 per week at Source Medical Staffing summary: This position is for a Travel Emergency Department Nurse Shift Manager requiring at least two years of RN experience with certifications such as ACLS, BLS, NIHSS, and PALS. The role involves managing night shifts in emergency departments across two nearby facilities in Bakersfield, California, with possible floating between sites. The job offers competitive weekly pay, benefits, and travel nursing assignments lasting 13 weeks with guaranteed hours. Source Medical Staffing is seeking a travel nurse RN ED - Emergency Department Manager for a travel nursing job in Bakersfield, California. Job Description & Requirements • Specialty: ED - Emergency Department • Discipline: RN • Start Date: • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel 2 years experience ACLS, BLS, NIHSS, PALS Floating could happen between the 2 facilities to the ER. If floated prior to shift, would get a 2 hour notice prior start. Midshift floating could happen. The facilities are only 6.5 miles apart. About Source Medical Staffing We come to work every day…to make a difference… to solve a problem… to work for you. Making a difference matters. We believe we can add value to healthcare staffing. In fact, we're obsessively compassionate about it. Medical facilities need staff; we want to be part of the solution. Medical professionals have goals; we want to help them reach their goals. Think of us as an extension of your team or your lifeline while on contract; use our experience to produce results everyone is proud of. Benefits • Weekly pay • Guaranteed Hours • Holiday Pay • 401k retirement plan • Mileage reimbursement • Referral bonus • Medical benefits • Dental benefits • Vision benefits • License and certification reimbursement • Life insurance Keywords: travel nurse, emergency department nurse, RN shift manager, ACLS certified nurse, BLS certification, travel nursing job, ED nurse manager, night shift nurse, nursing travel assignment, healthcare staffing
    $40k-57k yearly est. 5d ago
  • Care Manager MSW Part- time Day

    Providence 3.6company rating

    Los Angeles, CA jobs

    Care Manager MSW at Providence Little Company of Mary Torrance in Torrance, CA. This position is Part- time and will work 8 -hour, Day shifts. Providence Little Company of Mary in Torrance is celebrated in 2025 as one of America's Best-In-State Hospitals by Newsweek and recognized by U.S. News & World Report for excellence in 11 types of care. We are also proud to be included in the Maternity Care Honor Roll by the California Surgeon General for 2024. Case Management is a collaborative practice including patients, caregivers, nurses, social workers, physicians, payers, support staff, other practitioners and the community. The Case Management process facilitates communication and care coordination along a continuum through effective transitional care management. Recognizing the patient's right to self-determination, the significance of the social determinants of health and the complexities of care (barriers to coping, abuse, mental health, substance use, lack of resources, psychosocial issues, etc.). Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Little Company Of Mary Torrance Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: • Master's Degree - Social Work from an accredited program. • 1 year - Experience in healthcare related field (Acute, Ambulatory, Post-Acute, etc.) which includes the completion of an MSW intern program in a healthcare setting. • 1 year - Experience in Acute Care Management (Care Coordination) or successful completion of the Transitions in Practice (TIP) program for Care Managers. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn /benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: Company: Providence Jobs Job Category: Care Management Job Function: Clinical Care Job Schedule: Part time Job Shift: Day Career Track: Clinical Professional Department: 7014 LCMT SOCIAL WORK Address: CA Torrance 4101 Torrance Blvd Work Location: Providence Little Co of Mary Medical Ctr-Torrance Workplace Type: On-site Pay Range: $36.81 - $57.15 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Personal Care, Keywords:Child Care Center Director, Location:Torrance, CA-90509
    $31k-49k yearly est. 2d ago
  • Luxury Boutique General Manager - Lead Client Experiences

    Leap Inc. 4.4company rating

    Washington, DC jobs

    A luxury accessories brand in Washington DC seeks an experienced General Manager to lead its new boutique. This role requires a passion for luxury retail and a proven track record in sales, team leadership, and client service excellence. You will oversee daily operations, ensure high standards, and cultivate customer relationships. The ideal candidate holds 5+ years of experience in luxury retail and excels at managing teams in a dynamic environment. Competitive salary and benefits included. #J-18808-Ljbffr
    $72k-142k yearly est. 14h ago
  • General Manager: HYOU Fine Jewelry

    Leap, Inc. 4.4company rating

    Washington, DC jobs

    About the Brand “We've spent decades inside the jewelry industry designing, scaling, watching the same stories get told. We saw who it celebrated. And who it left out. HYOU was born from the decision to do things differently. To reimagine what jewelry could mean when it's made for her, not handed to her. If you've ever felt unseen in the brilliance, we made this brand with you in mind. And we're just getting started.” - Founders, Aakrosh & Kinnari. HYOU is for the woman who doesn't wait to be chosen. She chooses herself. Not someday. Every day. JUST BECAUSE. About the Role We are seeking a sophisticated, service-driven General Manager to lead our boutique powered by the Leap Platform, coming to Georgetown February 2026. This opportunity is ideal for a seasoned retail leader with a deep appreciation for luxury accessories or fine jewelry and a passion for delivering an exceptional, high-touch client experience. As the General Manager, you will be the embodiment of the brand's values and aesthetics-serving as a mentor to your team, a trusted advisor to clients, and a strategic driver of business results. You will inspire and lead a high-performing team that consistently delivers personalized client experiences and cultivates long‑term customer relationships. Your ability to recruit, hire, and nurture talent will be key to sustaining a team that reflects the brand's professionalism, warmth, and excellence. You will take full ownership of store operations, sales performance, and visual merchandising, ensuring the boutique reflects the highest brand standards at all times. With a deep understanding of the local luxury market, you will identify opportunities to drive growth through community engagement, in‑store activations, and tailored outreach. In addition to managing the daily operations and customer experience within your boutique, you may be called upon to support other Leap‑powered luxury locations in your region-sharing best practices, supporting new store openings, and mentoring new leaders. This is a fast‑paced, entrepreneurial role ideal for a leader who thrives in a dynamic environment, values autonomy, and is committed to continual growth. Position Qualifications 5+ years of leadership experience in luxury retail, accessories, or fine jewelry, with a track record of exceeding sales and service goals. GIA Certification preferred, not required Expertise in personalized clienteling, luxury service delivery, and storytelling through product knowledge. Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals. Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance. Comfortable leveraging digital tools and platforms such as Shopify, Endear, Slack, and Google Workspace to manage business operations, drive clienteling, and streamline communication. Flexible availability, including evenings, weekends, holidays, and occasional travel as needed. Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs. Must be 18+ years of age Annual Base Salary: 75k to 85k Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Interpersonal Skills Inspirational Leadership: Coaches and empowers others through hands‑on leadership and consistent feedback. Customer-Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences. Entrepreneurial Mindset: Thrives in fast‑paced, ever‑changing environments with a focus on adaptability and innovation. Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results. Emotional Intelligence: Demonstrates strong self‑awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions. Detail‑Oriented: Ensures all operational and brand standards are executed with accuracy and precision. Brand Expert: Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence. Key Performance Indicators (KPIs) Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT. Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship‑building. Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence. Team Retention & Development: Builds a loyal, engaged team through proactive coaching, recognition, and growth opportunities. About Leap The Leap platform powers insight‑driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap offers a competitive total rewards package, which includes: Unlimited PTO (blackout periods apply) Commission Eligible Healthcare benefits (medical, dental, vision) Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) Employee Assistance Program Employee discount + wardrobe allotment for participating Leap brands However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. #J-18808-Ljbffr
    $72k-142k yearly est. 4d ago
  • General Manager: HYOU Fine Jewelry

    Leap, Inc. 4.4company rating

    San Francisco, CA jobs

    About the Brand “We've spent decades inside the jewelry industry designing, scaling, watching the same stories get told. We saw who it celebrated. And who it left out. HYOU was born from the decision to do things differently. To reimagine what jewelry could mean when it's made for her, not handed to her. If you've ever felt unseen in the brilliance, we made this brand with you in mind. And we're just getting started.” - Founders, Aakrosh & Kinnari. HYOU is for the woman who doesn't wait to be chosen. She chooses herself. Not someday. Every day. JUST BECAUSE. About the Role We are seeking a sophisticated, service-driven General Manager to lead our boutique powered by the Leap Platform, coming to Fillmore St February 2026. This opportunity is ideal for a seasoned retail leader with a deep appreciation for luxury accessories or fine jewelry and a passion for delivering an exceptional, high‑touch client experience. As the General Manager, you will be the embodiment of the brand's values and aesthetics-serving as a mentor to your team, a trusted advisor to clients, and a strategic driver of business results. You will inspire and lead a high‑performing team that consistently delivers personalized client experiences and cultivates long‑term customer relationships. Your ability to recruit, hire, and nurture talent will be key to sustaining a team that reflects the brand's professionalism, warmth, and excellence. You will take full ownership of store operations, sales performance, and visual merchandising, ensuring the boutique reflects the highest brand standards at all times. With a deep understanding of the local luxury market, you will identify opportunities to drive growth through community engagement, in‑store activations, and tailored outreach. In addition to managing the daily operations and customer experience within your boutique, you may be called upon to support other Leap‑powered luxury locations in your region-sharing best practices, supporting new store openings, and mentoring new leaders. This is a fast‑paced, entrepreneurial role ideal for a leader who thrives in a dynamic environment, values autonomy, and is committed to continual growth. Position Qualifications 5+ years of leadership experience in luxury retail, accessories, or fine jewelry, with a track record of exceeding sales and service goals. GIA Certification preferred, not required. Expertise in personalized client‑eling, luxury service delivery, and storytelling through product knowledge. Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals. Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance. Comfortable leveraging digital tools and platforms such as Shopify, Endear, Slack, and Google Workspace to manage business operations, drive client‑eling, and streamline communication. Flexible availability, including evenings, weekends, holidays, and occasional travel as needed. Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs. Must be 18+ years of age. Annual Base Salary: 80k to 95k Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Interpersonal Skills Inspirational Leadership: Coaches and empowers others through hands‑on leadership and consistent feedback. Customer‑Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences. Entrepreneurial Mindset: Thrives in fast‑paced, ever‑changing environments with a focus on adaptability and innovation. Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results. Emotional Intelligence: Demonstrates strong self‑awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions. Detail‑Oriented: Ensures all operational and brand standards are executed with accuracy and precision. Brand Expert: Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence. Key Performance Indicators (KPIs) Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT. Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship‑building. Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence. Team Retention & Development: Builds a loyal, engaged team through proactive coaching, recognition, and growth opportunities. About Leap The Leap platform powers insight‑driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here. Leap offers a competitive total rewards package, which includes: Unlimited PTO (blackout periods apply) Commission Eligible Healthcare benefits (medical, dental, vision) Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) Employee Assistance Program Employee discount + wardrobe allotment for participating Leap brands However you identify, whatever your path to get here, Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. #J-18808-Ljbffr
    $70k-136k yearly est. 14h ago
  • General Manager - MRF

    Company 3.0company rating

    Whittier, CA jobs

    General Manager - MRF page is loaded## General Manager - MRFlocations: Whittiertime type: Full timeposted on: Posted Yesterdayjob requisition id: JR105107**Summary**The General Manager works in all business aspects (revenue growth and managing cost) of Material Recovery Facility (MRF). In addition, the General Manager will ensure the highest standards of environmental safety and operational excellence by effectively managing the day-to-day operation and continuous improvement of assigned MRF.**Job Description*** Manage performance of operations and maintenance managers.* Manage the day-to-day operations and maintenance, meeting performance standards and productivity metrics.* Full P&L responsibility of Material Recovery Facility and Transfer Station, including all business aspects of operation (revenue growth, cost management, compliance, personnel development, capital projects, and budget development).* Effectively lead team of 100+ employees in operation that includes MSW (Mixed Solid Waste) Processing, Transfer Station, Transportation, and Maintenance.* Responsible for ensuring optimal workflow, staffing levels, and equipment utilization to achieve production and financial goals.* Develop and coach staff; effectively communicate goals and expectations, and provide feedback on performance to employees.* Ensure that facility is in compliance with all Federal, State, OSHA and Local regulations and requirements.* Lead scheduled Operations meetings with Leadership Team.* Review and analyze monthly financial/operational results with Board of Directors and Executive Team.* Develop annual operating budget which includes revenue, cost projections, and capital projects.* Manage Sales of Commodities, ensuring quality, competitive pricing, and movement of material.* Effectively interact and communicate with vendors, customers, and other business associates.* Well versed in all aspects of Waste and Recycling operations, including latest equipment and technology.* Ensure the training and development of the skills of the workforce by providing proper guidance and coaching.* Engaging in the interview process in order to hire the most talented and qualified personnel.* Establish the necessary procedures to ensure overall safety of employees, customers and visitors.* Engage employees to create a safe, energetic work environment through feedback and recognition.**Required Qualifications:*** Previous experience in a waste-recycling industry.* Bachelor's Degree (Engineering preferred)* 7 to 10 year's management experience.* Experience managing a manufacturing operation with mechanical and processing equipment.* Knowledge of DOT, OSHA, Dust Control, and other related state and federal regulations.* Must have demonstrated leadership, problem solving and organizational skills.* Good interpersonal skills and ability to coach and develop subordinates.* Excellent communication and customer service skills.* Ability to effectively interface with general public and regulatory agencies as well as political contacts.* Ability to perform physical requirements of the position with or without reasonable accommodations.**Preferred Qualifications:*** Previous experience in a waste-recycling industry or industrial or manufacturing environment.**Physical/Environmental Demands:*** Physical: + Seeing, hearing, & smelling continuously. + Problem solving, oral/written communication, analytical ability, organization, concentration, working with interruptions & interpersonal abilities continuously. + Eye/hand coordination continuously. + Climbing (Stairs/Ladders), standing, walking, fingering (typing), handling (holding), & calculating frequently. + Balancing, bending, crouching, kneeling, pushing, reaching, sitting, wrist motion occasionally.* Environmental: + Exposure to dust, smoke, fumes, odors, noise, grease, oil, hot/cold temperatures, vibration, & unprotected heights continuously. + Exposure to electrical hazards, chemicals, standing on concrete, and uneven or slippery surfaces occasionally. + Works inside & outside.**Benefits:*** Competitive wages* Comprehensive benefit package Medical, Dental, Vision* 401K* Employee Assistance Program* Life Insurance* Paid Vacation and Sick Time* Career plan* Recognition programs* Professional development learning* An exceptional work environment**Salary:** $148,553 - $219,931/year## **Benefits:*** Competitive wages* Comprehensive benefit package Medical, Dental, Vision* 401K* Life Insurance* Paid Vacation and Sick Time* Career plan* Recognition programs* Professional development learning* An exceptional work environment*Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran* #J-18808-Ljbffr
    $62k-122k yearly est. 1d ago
  • General Manager: Ring Concierge (Boca Raton, FL)

    Leap Inc. 4.4company rating

    Boca Raton, FL jobs

    About the Brand Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton. About the Role We are seeking a sophisticated, service‑driven General Manager to lead our boutique powered by the Leap Platform, located in Boca Raton, FL. This opportunity is ideal for a seasoned retail leader with a deep appreciation for luxury accessories or fine jewelry and a passion for delivering an exceptional, high‑touch client experience. As the General Manager, you will be the embodiment of the brand's values and aesthetics-serving as a mentor to your team, a trusted advisor to clients, and a strategic driver of business results. You will inspire and lead a high‑performing team that consistently delivers personalized client experiences and cultivates long‑term customer relationships. Your ability to recruit, hire, and nurture talent will be key to sustaining a team that reflects the brand's professionalism, warmth, and excellence. You will take full ownership of store operations, sales performance, and visual merchandising, ensuring the boutique reflects the highest brand standards at all times. With a deep understanding of the local luxury market, you will identify opportunities to drive growth through community engagement, in‑store activations, and tailored outreach. In addition to managing the daily operations and customer experience within your boutique, you may be called upon to support other Leap‑powered luxury locations in your region-sharing best practices, supporting new store openings, and mentoring new leaders. This is a fast‑paced, entrepreneurial role ideal for a leader who thrives in a dynamic environment, values autonomy, and is committed to continual growth. Position Qualifications 5+ years of leadership experience in luxury retail, accessories, or fine jewelry, with a track record of exceeding sales and service goals. GIA Certification is preferred but not required Expertise in personalized clienteling, luxury service delivery, and storytelling through product knowledge. Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals. Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance. Comfortable leveraging digital tools and platforms such as Shopify, Endear, Slack, and Google Workspace to manage business operations, drive clienteling, and streamline communication. Flexible availability, including evenings, weekends, holidays, and occasional travel as needed. Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs. Must be 18+ years of age Annual Base Salary: $75,000-$100,000 Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Interpersonal Skills Inspirational Leadership: Coaches and empowers others through hands‑on leadership and consistent feedback. Customer‑Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences. Entrepreneurial Mindset: Thrives in fast‑paced, ever‑changing environments with a focus on adaptability and innovation. Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results. Emotional Intelligence: Demonstrates strong self‑awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions. Detail‑Oriented: Ensures all operational and brand standards are executed with accuracy and precision. Brand Expert: Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence. Key Performance Indicators (KPIs) Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT. Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship‑building. Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence. Team Retention & Development: Builds a loyal, engaged team through proactive coaching, recognition, and growth opportunities. About Leap The Leap platform powers insight‑driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap offers a competitive total rewards package, which includes: Unlimited PTO (blackout periods apply) Commission Eligible Healthcare benefits (medical, dental, vision) Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) Employee Assistance Program Employee discount + wardrobe allotment for participating Leap brands However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. #J-18808-Ljbffr
    $75k-100k yearly 14h ago
  • Luxury Jewelry Boutique General Manager - Lead & Elevate

    Leap, Inc. 4.4company rating

    Chicago, IL jobs

    A retail platform company is seeking a General Manager for their Chicago boutique opening in February 2026. The ideal candidate will have over 5 years of luxury retail experience and be passionate about providing an exceptional client experience. Responsibilities include leading the team, managing store operations, and engaging the local community. Strong skills in clienteling, business acumen, and the ability to adapt strategies are essential. The role offers a competitive salary and a dynamic work environment. #J-18808-Ljbffr
    $48k-88k yearly est. 14h ago
  • General Manager: HYOU Fine Jewelry

    Leap Inc. 4.4company rating

    Chicago, IL jobs

    About the Brand “We've spent decades inside the jewelry industry designing, scaling, watching the same stories get told. We saw who it celebrated. And who it left out. HYOU was born from the decision to do things differently. To reimagine what jewelry could mean when it's made for her, not handed to her. If you've ever felt unseen in the brilliance, we made this brand with you in mind. And we're just getting started.” - Founders, Aakrosh & Kinnari. HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality. Our collections feature lab-grown diamonds and high quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only. By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal. HYOU is for the woman who doesn't wait to be chosen. She chooses herself. Not someday. Every day. JUST BECAUSE. About the Role We are seeking a sophisticated, service-driven General Manager to lead our boutique powered by the Leap Platform, coming to Chicago February 2026. This opportunity is ideal for a seasoned retail leader with a deep appreciation for luxury accessories or fine jewelry and a passion for delivering an exceptional, high-touch client experience. As the General Manager, you will be the embodiment of the brand's values and aesthetics-serving as a mentor to your team, a trusted advisor to clients, and a strategic driver of business results. You will inspire and lead a high-performing team that consistently delivers personalized client experiences and cultivates long-term customer relationships. Your ability to recruit, hire, and nurture talent will be key to sustaining a team that reflects the brand's professionalism, warmth, and excellence. You will take full ownership of store operations, sales performance, and visual merchandising, ensuring the boutique reflects the highest brand standards at all times. With a deep understanding of the local luxury market, you will identify opportunities to drive growth through community engagement, in-store activations, and tailored outreach. In addition to managing the daily operations and customer experience within your boutique, you may be called upon to support other Leap-powered luxury locations in your region-sharing best practices, supporting new store openings, and mentoring new leaders. This is a fast-paced, entrepreneurial role ideal for a leader who thrives in a dynamic environment, values autonomy, and is committed to continual growth. Position Qualifications 5+ years of leadership experience in luxury retail, accessories, or fine jewelry, with a track record of exceeding sales and service goals. GIA Certification preferred, not required. Expertise in personalized clienteling, luxury service delivery, and storytelling through product knowledge. Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals. Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance. Comfortable leveraging digital tools and platforms such as Shopify, Endear, Slack, and Google Workspace to manage business operations, drive clienteling, and streamline communication. Flexible availability, including evenings, weekends, holidays, and occasional travel as needed. Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs. Must be 18+ years of age. Annual Base Salary: 75k to 85k Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Interpersonal Skills Inspirational Leadership: Coaches and empowers others through hands‑on leadership and consistent feedback. Customer‑Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences. Entrepreneurial Mindset: Thrives in fast‑paced, ever‑changing environments with a focus on adaptability and innovation. Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results. Emotional Intelligence: Demonstrates strong self‑awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions. Detail‑Oriented: Ensures all operational and brand standards are executed with accuracy and precision. Brand Expert: Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence. Key Performance Indicators (KPIs) Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT. Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship‑building. Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence. Team Retention & Development: Builds a loyal, engaged team through proactive coaching, recognition, and growth opportunities. About Leap The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap offers a competitive total rewards package, which includes: Unlimited PTO (blackout periods apply) Commission Eligible Healthcare benefits (medical, dental, vision) Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) Employee Assistance Program Employee discount + wardrobe allotment for participating Leap brands However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. #J-18808-Ljbffr
    $48k-88k yearly est. 2d ago
  • Luxury Boutique General Manager - Lead Client Experiences

    Leap, Inc. 4.4company rating

    Washington, DC jobs

    A luxury retail company seeking a General Manager to lead its boutique in Georgetown. The ideal candidate will have over 5 years of experience in luxury retail and a strong focus on personalized client experiences. Responsibilities include managing store operations, inspiring a high-performing team, and driving sales growth through community engagement. This dynamic role offers a competitive salary ranging from $75,000 to $85,000 annually with additional benefits such as unlimited PTO and healthcare. #J-18808-Ljbffr
    $75k-85k yearly 4d ago
  • Luxury Boutique General Manager: Elevate Client Experience

    Leap, Inc. 4.4company rating

    Boca Raton, FL jobs

    A leading jewelry retailer is seeking a General Manager for their Boca Raton, FL boutique. This role requires someone with extensive experience in luxury retail, dedicated to providing exceptional client experiences. You will manage store operations, inspire a high-performing team, and engage with the local luxury market to drive sales and client loyalty. Ideal candidates will have a strong leadership background, excellent clienteling skills, and a passion for the luxury market. Competitive salary and perks provided. #J-18808-Ljbffr
    $43k-79k yearly est. 4d ago
  • District Manager

    DSI Systems Inc. 4.0company rating

    Boston, MA jobs

    About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development Lead, mentor, and support RSS across multiple national retail locations. Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training. Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support. Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. Champion best practices in de‑escalation, customer engagement, and technical support. Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement Act as the senior AT&T specialist for store leadership across your district. Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. Guide RSS on building strong relationships with retail staff and third‑party labor. Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. Review and validate RSS documentation, system usage, and accuracy of customer account handling. Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross‑Functional Collaboration Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Required Skills & Qualifications 3+ years of experience leading teams in retail, customer service, or wireless communications. Exceptional coaching, communication, and team‑development skills. Strong ability to manage escalated situations with professionalism and composure. Proficiency in navigating multiple systems and analyzing performance data. Highly organized, detail‑oriented, and capable of managing operations across several locations. Ability to travel between stores throughout the district as required. Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications Previous district or multi‑site leadership experience. Background in wireless communications, retail customer service, or technical support. Experience partnering with third‑party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within! #J-18808-Ljbffr
    $100k yearly 14h ago

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