Technical Director jobs at Microsoft - 93 jobs

This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (SaaS, IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Products and Oracle Cloud. US citizenship is required. Position Overview: Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements. Act as an advocate for the Customer. Excellent understanding of Oracle Product set (Fusion, OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams. Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC). Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $41.83 to $85.63 per hour; from: $87,000 to $178,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Key Responsibilities: Key leader, contributor and proactive collaborator to define and align the functional and technical vision for the program solution. Participate in identifying the system, subsystems, and interfaces, validate technology assumptions and evaluate alternatives. Align with product roadmap and features with Oracle's new release cycles, business enhancements and production break-fix solutions. Lead and oversee end to end SDLC process from requirement intake, design, build, testing and deployment. Works closely with management - Portfolio Manager and the roles within the pods (e.g., Business Analyst, Integration Specialist, QA, etc.) and contribute to strategic planning, direction, and goal setting for the department or function in collaboration with senior management. Drive the deployment of Customers workloads to Oracle Cloud by providing deployment guidance, supporting development of the Customers Cloud adoption model, and providing appropriate recommendations to overcome blockers. Proven hands-on experience with Oracle Cloud Infrastructure (OCI). Strong expertise in Terraform for provisioning OCI resources. High proficiency in scripting and programming languages (e.g., Bash, Python, Shell). Solid experience deploying and managing workloads on Kubernetes, ideally on OKE. Experience building monitoring dashboards and alerts using Prometheus and Grafana. Strong understanding of cloud networking, security, and IAM models. Hands-on experience in designing cloud architecture and developing secure infrastructure frameworks. Familiarity with modern CI/CD and DevOps tools and methodologies. In this role one will engage with a wide cross section of internal and external partners - development, support, services, and third-party partners to drive Oracle Cloud adoption efforts. Cross functional team management experience is a must. Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the Customer organization. Understanding of CSS Service Portfolio (Cloud and On-prem). Other Core Responsibilities: Customer Engagement: Serves as the main point of contact for highly complex contracts, providing business process, product/service (e.g., hardware, applications, software) functionality, and/or implementation expertise in an advisory manner. Acts as a role model for other Technical Account Managers (TAMs). Drives efforts to provide timely services, ensuring alignment with their practices, procedures, contractual budgets, providing expert-level insight on the development, utilization, and revision of contractual agreements. Maintains customer relations, communicating with key leaders across internal and external teams and lines of business to ensure satisfaction. Provides updates on customer status to senior leadership. Educates customers on the most effective and efficient way to leverage Oracle services, products, and tools, leading others to take innovative approaches and providing feedback on customer organization performance and assisting in the development of support strategies. Issue Resolution: Reviews service requests and guides others to identify relevant information to gather from appropriate parties and takes the lead to determine next steps. Anticipates and identifies potential crises or concerns and takes the lead in resolving customer issues and incidents in a timely manner, leveraging extensive expertise and knowledge of available resources and other customer experiences across Oracle to develop innovative solutions and mitigate future challenges. Takes ownership of connecting and escalating high-impact issues to relevant teams or management, demonstrating foresight in identifying and reporting critical pain points and minimizing business impact. Account Management and Governance: Drives the development and management of service delivery and project plans throughout their lifecycle and ensures positive margins according to governance and account management expectations and contracted terms, mentoring others. Implements goals for maintaining accurate and up-to-date customer account information, contracts, and service history, addressing any gaps or needs for additional information. Ensures adherence to the schedule for conducting account planning and reviews, closely monitoring, and communicating the status of highly complex projects including identification of risks and mitigation recommendations. Actively engages in reviewing and updating documentation, partnering with senior team members and leadership to maintain contract cost analysis, resource allocation, scheduling, and scope management, providing assistance to others working to meet contract revenue and margin objectives. Leverages understanding of business needs and collaborates across teams to anticipate and identify opportunities to propose and lead the delivery of new opportunities and contract renewals and reports results to key leaders. Technical Delivery Management: Leading the review of and advises customers on optimal use and health or their Oracle product/service investment, serving as an expert and driving ongoing maintenance to optimize and ensure effectiveness and performance of the product and/or service. Serves as a role model for collaborating with cross-functional teams, influencing the execution and development of technical delivery plans. Leads others to act as a liaison between customers, internal, and external teams. Recommends opportunities to others to increase customer understanding and improve their ability to adopt product and service changes according to policies and best practices. Innovation and Continuous Improvement: Collaborates extensively with peers across teams and lines of business to lead the adoption of innovative ways to deliver service to customers and optimize overall product and service utilization to achieve ROI goals, influencing roadmaps and customer decision making. Serves as a role model for driving innovation, identifying ways to experiment with new approaches, and seeking opportunities to share knowledge of product, service, and/or support information or issues. Anticipates and leads others to identify and capitalize on opportunities for enhanced value for services. Provides input on decisions made when developing new services and/or processes, influencing others across teams to stay abreast of technological, business, and industry trends. Technical and Professional Skills: Bachelor's degree in computer science or a related field or an equivalent combination of education and work experience. 8-15 years in IT industry and 5 years of demonstrated experience of OCI with thorough understanding. Excellent analytical and problem-solving skills, with ability to quickly understand the business functionality, converting them into technical solutions, while considering the broader cross-module impacts. Cross-Platform Flexibility & Adaptability: Background in working with one or more major cloud platforms (AWS, Azure, GCP), with the capability to quickly adapt to Oracle Cloud Infrastructure (OCI). Cloud certifications are a plus but not mandatory if there is demonstrated relevant experience. Experience in leading Business Analysis, Business Process Design and Application Development (SDLC). Successful track record in delivering IT solutions on time and on budget. Excellent communication and presentation skills (MS Outlook, MS Excel, MS Word, MS Vision and MS PowerPoint, etc.). Demonstrate successful working relationships with all levels of IT and Business Partners. Extensive experience working in a team-oriented, collaborative, remote environment. Excellent analytical, communication and organizational skills. Be able to lead, simplify and articulate. Possess self-awareness and the ability to use constructive feedback to improve performance. Team-Player who creates a positive team environment. One full cycle implementations of Cloud desired. Ability to travel to customer locations and internal sessions (25%). #LI-RR2 #LI-Remote

The Technical Account Manager Specialist acts as a trusted advisor and primary point of contact for Oracle's most complex customer accounts, delivering optimal business and technical solutions. The role combines expertise in Oracle products (including SaaS, IaaS, PaaS, and OCI) with advanced account management skills to drive customer success, project execution, and sustained service adoption. This individual serves as a strategist, collaborator, problem solver, and advocate to ensure both organizational and customer goals are achieved. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $41.83 to $85.63 per hour; from: $87,000 to $178,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Key Responsibilities Customer & Account Management Serve as the main point of contact for highly complex contracts, providing expert guidance on business processes, product/service functionality, and/or implementation activities. Maintain strong customer relationships, communicating with senior leadership and key stakeholders to ensure satisfaction and alignment with service delivery objectives. Proactively educate and advise customers on leveraging Oracle products and services for maximum value, including guiding customers through business process transformation and cloud adoption initiatives. Lead account planning, contract renewal, and solution roadmap development; ensure up-to-date management of customer account information and contractual agreements. Technical Solution Delivery Translate customer business requirements into effective solutions across Oracle's product set (Fusion, OCI, on-prem, SaaS, IaaS, PaaS). Guide customers in the optimal use and health of Oracle investments, providing deployment guidance and technical recommendations for project delivery and cloud migration. Conduct fit-gap analyses, validate technology assumptions, and develop transition roadmaps to meet customer needs. Lead the review, development, and execution of technical delivery plans, collaborating with product, support, and implementation teams to ensure project success across the SDLC (Software Development Lifecycle). Problem Solving & Issue Resolution Serve as an escalation point for advanced issues, leading efforts to resolve critical incidents and prevent future challenges through data-driven root cause analysis. Anticipate and address potential crises or concerns; connect and escalate high-impact issues to relevant teams as appropriate. Mentor others in advanced problem-solving techniques and innovative methodologies. Innovation & Continuous Improvement Drive adoption of innovative solutions and best practices by collaborating across teams and lines of business. Contribute thought leadership to the organization, staying abreast of emerging technologies, industry standards, and integrating them into existing workflows. Lead continuous improvement initiatives and develop metrics to measure and enhance the effectiveness of solutions and services delivered. Collaboration & Leadership Influence and align cross-functional leaders and teams to achieve strategic objectives and drive organizational success. Foster partnerships with customers, internal teams, and third-party partners, actively seeking diverse perspectives and promoting inclusivity. Mentor team members, contributing to talent development and organizational growth. Required Skills & Qualifications Bachelor's degree in Computer Science or related field, or equivalent combination of education and experience. Minimum 8 years in the IT industry, with at least 5 years of demonstrated experience in OCI and related Oracle Cloud verticals (HCM, ERP, SCM, Sales Cloud, EPM). Extensive experience in technical solution development, business process design, SDLC, and account management within large enterprises or service providers. Excellent analytical, communication, and organizational skills; able to articulate complex solutions to both technical and business audiences. Demonstrated ability to develop technology roadmaps, lead cross-functional teams, and build strong relationships with senior business leaders. Experience with IaaS, PaaS to SaaS integration frameworks and underlying relational databases. Strong understanding of CSS Service Portfolio (Cloud and On-prem). Willingness to travel up to 25% as needed.

This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (SaaS, IaaS, PaaS), GCP, AWS and Azure. Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Products, both On Prem and Oracle Cloud. Position Overview: Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements. Act as an advocate for the Customer. Excellent understanding of Oracle Product set (Db, Fusion, OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams. Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC). Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $41.83 to $85.63 per hour; from: $87,000 to $178,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Key Responsibilities: Key leader, contributor and proactive collaborator to define and align the functional and technical vision for the program solution. Participate in identifying the system, subsystems, and interfaces, validate technology assumptions and evaluate alternatives. Align with product roadmap and features with Oracle's new release cycles, business enhancements and production break-fix solutions. Lead and oversee end to end SDLC process from requirement intake, design, build, testing and deployment. Works closely with management - Portfolio Manager and the roles within the pods (e.g., Business Analyst, Integration Specialist, QA, etc.) and contribute to strategic planning, direction, and goal setting for the department or function in collaboration with senior management. Drive the deployment of Customers workloads to Oracle Cloud by providing deployment guidance, supporting development of the Customers Cloud adoption model, and providing appropriate recommendations to overcome blockers. In this role one will engage with a wide cross section of internal and external partners - development, support, services, and third-party partners to drive Oracle Cloud adoption efforts. Cross functional team management experience is a must. Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the Customer organization. Understanding of CSS Service Portfolio (Cloud and On-prem). Proven hands-on experience with Oracle Cloud Infrastructure (OCI). Strong expertise in Terraform for provisioning OCI resources. High proficiency in scripting and programming languages (e.g., Bash, Python, Shell). Solid experience deploying and managing workloads on Kubernetes, ideally on OKE. Experience building monitoring dashboards and alerts using Prometheus and Grafana. Strong understanding of cloud networking, security, and IAM models. Hands-on experience in designing cloud architecture and developing secure infrastructure frameworks. Familiarity with modern CI/CD and DevOps tools and methodologies. Technical and Professional Skills: Bachelor's degree in computer science or a related field or an equivalent combination of education and work experience. 8-15 years in IT industry and 5 years of demonstrated experience of OCI with thorough understanding. Excellent analytical and problem-solving skills, with ability to quickly understand the business functionality, converting them into technical solutions, while considering the broader cross-module impacts. Cross-Platform Flexibility & Adaptability: Background in working with one or more major cloud platforms (AWS, Azure, GCP), with the capability to quickly adapt to Oracle Cloud Infrastructure (OCI). Cloud certifications are a plus but not mandatory if there is demonstrated relevant experience. Experience in leading Business Analysis, Business Process Design and Application Development (SDLC). Successful track record in delivering IT solutions on time and on budget. Excellent communication and presentation skills (MS Outlook, MS Excel, MS Word, MS Vision and MS PowerPoint, etc.). Demonstrate successful working relationships with all levels of IT and Business Partners. Extensive experience working in a team-oriented, collaborative, remote environment. Excellent analytical, communication and organizational skills. Be able to lead, simplify and articulate. Possess self-awareness and the ability to use constructive feedback to improve performance. Team-Player who creates a positive team environment. One full cycle implementations of Cloud desired. Ability to travel to customer locations and internal sessions (25%). Financial Industry Experience: Understanding of various Banking LOB business models and markets (e.g., banking, insurance, capital markets, private equity). A deep understanding of financial regulations and compliance standards is a must. #LI-Remote #LI-RR2

The Oracle Health & Application Infrastructure division pioneers' innovation in healthcare through AI. Our mission is to revolutionize the healthcare industry by delivering modernized, automated, patient-centric care and ensuring the availability of cutting-edge clinical tools worldwide. Within Oracle Health & Application Infrastructure, the Clinical Digital Assistant (CDA) team is at the forefront of this transformation. We are developing a next-generation platform for healthcare applications, harnessing advancements in generative AI technologies and OCI's cloud-native AI/ML and data infrastructure. This platform introduces capabilities such as conversational search, voice-assisted applications, summarization, semantic search, and RAG, redefining healthcare experiences for both patients and clinicians. As Member of Technical Staff, you will play a pivotal role in designing, implementing, and optimizing the data platform for CDA. You will work in an innovative, dynamic and collaborative team. If you're passionate about revolutionizing patient care and want to be at the forefront of healthcare technology, join us at Oracle Health & Application Infrastructure and make a meaningful difference in global healthcare. Career Level - IC2 Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $73,700 to $158,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2 Qualifications: Bachelor's degree in Computer Science 2+ years of professional software development experience Expertise in frontend and/or backend Java, JavaScript, Microservice and React experience required. Expertise in Java service development. Experience deploying services on Kubernetes. Experience with continuous integration and automated testing. Strong REST API design skills. Full stack development experience building on public cloud providers. Written and verbal communication skills with the ability to present complex information in a clear, concise manner to all audiences. Comfortable in a collaborative, agile development environment. Public Cloud SaaS, PaaS Services and/or related technology experience, Cloud Engineering Infrastructure Development

This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (SaaS, IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Products and Oracle Cloud. US citizenship is required. **Position Overview:** + Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. + Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. + Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements. + Act as an advocate for the Customer. + Excellent understanding of Oracle Product set (Fusion, OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams. + Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC). **Responsibilities** **Key Responsibilities:** + Key leader, contributor and proactive collaborator to define and align the functional and technical vision for the program solution. + Participate in identifying the system, subsystems, and interfaces, validate technology assumptions and evaluate alternatives. + Align with product roadmap and features with Oracle's new release cycles, business enhancements and production break-fix solutions. + Lead and oversee end to end SDLC process from requirement intake, design, build, testing and deployment. + Works closely with management - Portfolio Manager and the roles within the pods (e.g., Business Analyst, Integration Specialist, QA, etc.) and contribute to strategic planning, direction, and goal setting for the department or function in collaboration with senior management. + Drive the deployment of Customers workloads to Oracle Cloud by providing deployment guidance, supporting development of the Customers Cloud adoption model, and providing appropriate recommendations to overcome blockers. + Proven hands-on experience with Oracle Cloud Infrastructure (OCI). + Strong expertise in Terraform for provisioning OCI resources. + High proficiency in scripting and programming languages (e.g., Bash, Python, Shell). + Solid experience deploying and managing workloads on Kubernetes, ideally on OKE. + Experience building monitoring dashboards and alerts using Prometheus and Grafana. + Strong understanding of cloud networking, security, and IAM models. + Hands-on experience in designing cloud architecture and developing secure infrastructure frameworks. + Familiarity with modern CI/CD and DevOps tools and methodologies. + In this role one will engage with a wide cross section of internal and external partners - development, support, services, and third-party partners to drive Oracle Cloud adoption efforts. Cross functional team management experience is a must. + Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). **Other Core Responsibilities:** Customer Engagement: + Serves as the main point of contact for highly complex contracts, providing business process, product/service (e.g., hardware, applications, software) functionality, and/or implementation expertise in an advisory manner. Acts as a role model for other Technical Account Managers (TAMs). + Drives efforts to provide timely services, ensuring alignment with their practices, procedures, contractual budgets, providing expert-level insight on the development, utilization, and revision of contractual agreements. + Maintains customer relations, communicating with key leaders across internal and external teams and lines of business to ensure satisfaction. Provides updates on customer status to senior leadership. + Educates customers on the most effective and efficient way to leverage Oracle services, products, and tools, leading others to take innovative approaches and providing feedback on customer organization performance and assisting in the development of support strategies. Issue Resolution: + Reviews service requests and guides others to identify relevant information to gather from appropriate parties and takes the lead to determine next steps. + Anticipates and identifies potential crises or concerns and takes the lead in resolving customer issues and incidents in a timely manner, leveraging extensive expertise and knowledge of available resources and other customer experiences across Oracle to develop innovative solutions and mitigate future challenges. + Takes ownership of connecting and escalating high-impact issues to relevant teams or management, demonstrating foresight in identifying and reporting critical pain points and minimizing business impact. Account Management and Governance: + Drives the development and management of service delivery and project plans throughout their lifecycle and ensures positive margins according to governance and account management expectations and contracted terms, mentoring others. + Implements goals for maintaining accurate and up-to-date customer account information, contracts, and service history, addressing any gaps or needs for additional information. + Ensures adherence to the schedule for conducting account planning and reviews, closely monitoring, and communicating the status of highly complex projects including identification of risks and mitigation recommendations. + Actively engages in reviewing and updating documentation, partnering with senior team members and leadership to maintain contract cost analysis, resource allocation, scheduling, and scope management, providing assistance to others working to meet contract revenue and margin objectives. + Leverages understanding of business needs and collaborates across teams to anticipate and identify opportunities to propose and lead the delivery of new opportunities and contract renewals and reports results to key leaders. Technical Delivery Management: + Leading the review of and advises customers on optimal use and health or their Oracle product/service investment, serving as an expert and driving ongoing maintenance to optimize and ensure effectiveness and performance of the product and/or service. + Serves as a role model for collaborating with cross-functional teams, influencing the execution and development of technical delivery plans. + Leads others to act as a liaison between customers, internal, and external teams. + Recommends opportunities to others to increase customer understanding and improve their ability to adopt product and service changes according to policies and best practices. Innovation and Continuous Improvement: + Collaborates extensively with peers across teams and lines of business to lead the adoption of innovative ways to deliver service to customers and optimize overall product and service utilization to achieve ROI goals, influencing roadmaps and customer decision making. + Serves as a role model for driving innovation, identifying ways to experiment with new approaches, and seeking opportunities to share knowledge of product, service, and/or support information or issues. + Anticipates and leads others to identify and capitalize on opportunities for enhanced value for services. + Provides input on decisions made when developing new services and/or processes, influencing others across teams to stay abreast of technological, business, and industry trends. **Technical and Professional Skills:** + Bachelor's degree in computer science or a related field or an equivalent combination of education and work experience. + 8-15 years in IT industry and 5 years of demonstrated experience of OCI with thorough understanding. + Excellent analytical and problem-solving skills, with ability to quickly understand the business functionality, converting them into technical solutions, while considering the broader cross-module impacts. + Cross-Platform Flexibility & Adaptability: Background in working with one or more major cloud platforms (AWS, Azure, GCP), with the capability to quickly adapt to Oracle Cloud Infrastructure (OCI). Cloud certifications are a plus but not mandatory if there is demonstrated relevant experience. + Experience in leading Business Analysis, Business Process Design and Application Development (SDLC). + Successful track record in delivering IT solutions on time and on budget. + Excellent communication and presentation skills (MS Outlook, MS Excel, MS Word, MS Vision and MS PowerPoint, etc.). + Demonstrate successful working relationships with all levels of IT and Business Partners. + Extensive experience working in a team-oriented, collaborative, remote environment. + Excellent analytical, communication and organizational skills. Be able to lead, simplify and articulate. + Possess self-awareness and the ability to use constructive feedback to improve performance. + Team-Player who creates a positive team environment. + One full cycle implementations of Cloud desired. + Ability to travel to customer locations and internal sessions (25%). \#LI-RR2 \#LI-Remote Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $41.83 to $85.63 per hour; from: $87,000 to $178,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (SaaS, IaaS, PaaS), GCP, AWS and Azure. Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Products, both On Prem and Oracle Cloud. Position Overview: + Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. + Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. + Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements. + Act as an advocate for the Customer. + Excellent understanding of Oracle Product set (Db, Fusion, OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams. + Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC). **Responsibilities** Key Responsibilities: + Key leader, contributor and proactive collaborator to define and align the functional and technical vision for the program solution. + Participate in identifying the system, subsystems, and interfaces, validate technology assumptions and evaluate alternatives. + Align with product roadmap and features with Oracle's new release cycles, business enhancements and production break-fix solutions. + Lead and oversee end to end SDLC process from requirement intake, design, build, testing and deployment. + Works closely with management - Portfolio Manager and the roles within the pods (e.g., Business Analyst, Integration Specialist, QA, etc.) and contribute to strategic planning, direction, and goal setting for the department or function in collaboration with senior management. + Drive the deployment of Customers workloads to Oracle Cloud by providing deployment guidance, supporting development of the Customers Cloud adoption model, and providing appropriate recommendations to overcome blockers. + In this role one will engage with a wide cross section of internal and external partners - development, support, services, and third-party partners to drive Oracle Cloud adoption efforts. Cross functional team management experience is a must. + Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). + Proven hands-on experience with Oracle Cloud Infrastructure (OCI). + Strong expertise in Terraform for provisioning OCI resources. + High proficiency in scripting and programming languages (e.g., Bash, Python, Shell). + Solid experience deploying and managing workloads on Kubernetes, ideally on OKE. + Experience building monitoring dashboards and alerts using Prometheus and Grafana. + Strong understanding of cloud networking, security, and IAM models. + Hands-on experience in designing cloud architecture and developing secure infrastructure frameworks. + Familiarity with modern CI/CD and DevOps tools and methodologies. Technical and Professional Skills: + Bachelor's degree in computer science or a related field or an equivalent combination of education and work experience. + 8-15 years in IT industry and 5 years of demonstrated experience of OCI with thorough understanding. + Excellent analytical and problem-solving skills, with ability to quickly understand the business functionality, converting them into technical solutions, while considering the broader cross-module impacts. + Cross-Platform Flexibility & Adaptability: Background in working with one or more major cloud platforms (AWS, Azure, GCP), with the capability to quickly adapt to Oracle Cloud Infrastructure (OCI). Cloud certifications are a plus but not mandatory if there is demonstrated relevant experience. + Experience in leading Business Analysis, Business Process Design and Application Development (SDLC). + Successful track record in delivering IT solutions on time and on budget. + Excellent communication and presentation skills (MS Outlook, MS Excel, MS Word, MS Vision and MS PowerPoint, etc.). + Demonstrate successful working relationships with all levels of IT and Business Partners. + Extensive experience working in a team-oriented, collaborative, remote environment. + Excellent analytical, communication and organizational skills. Be able to lead, simplify and articulate. + Possess self-awareness and the ability to use constructive feedback to improve performance. + Team-Player who creates a positive team environment. + One full cycle implementations of Cloud desired. + Ability to travel to customer locations and internal sessions (25%). Financial Industry Experience: + Understanding of various Banking LOB business models and markets (e.g., banking, insurance, capital markets, private equity). + A deep understanding of financial regulations and compliance standards is a must. \#LI-Remote \#LI-RR2 Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $41.83 to $85.63 per hour; from: $87,000 to $178,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

The Technical Account Manager Specialist acts as a trusted advisor and primary point of contact for Oracle's most complex customer accounts, delivering optimal business and technical solutions. The role combines expertise in Oracle products (including SaaS, IaaS, PaaS, and OCI) with advanced account management skills to drive customer success, project execution, and sustained service adoption. This individual serves as a strategist, collaborator, problem solver, and advocate to ensure both organizational and customer goals are achieved. **Responsibilities** **Key Responsibilities** **Customer & Account Management** + Serve as the main point of contact for highly complex contracts, providing expert guidance on business processes, product/service functionality, and/or implementation activities. + Maintain strong customer relationships, communicating with senior leadership and key stakeholders to ensure satisfaction and alignment with service delivery objectives. + Proactively educate and advise customers on leveraging Oracle products and services for maximum value, including guiding customers through business process transformation and cloud adoption initiatives. + Lead account planning, contract renewal, and solution roadmap development; ensure up-to-date management of customer account information and contractual agreements. **Technical Solution Delivery** + Translate customer business requirements into effective solutions across Oracle's product set (Fusion, OCI, on-prem, SaaS, IaaS, PaaS). + Guide customers in the optimal use and health of Oracle investments, providing deployment guidance and technical recommendations for project delivery and cloud migration. + Conduct fit-gap analyses, validate technology assumptions, and develop transition roadmaps to meet customer needs. + Lead the review, development, and execution of technical delivery plans, collaborating with product, support, and implementation teams to ensure project success across the SDLC (Software Development Lifecycle). **Problem Solving & Issue Resolution** + Serve as an escalation point for advanced issues, leading efforts to resolve critical incidents and prevent future challenges through data-driven root cause analysis. + Anticipate and address potential crises or concerns; connect and escalate high-impact issues to relevant teams as appropriate. + Mentor others in advanced problem-solving techniques and innovative methodologies. **Innovation & Continuous Improvement** + Drive adoption of innovative solutions and best practices by collaborating across teams and lines of business. + Contribute thought leadership to the organization, staying abreast of emerging technologies, industry standards, and integrating them into existing workflows. + Lead continuous improvement initiatives and develop metrics to measure and enhance the effectiveness of solutions and services delivered. **Collaboration & Leadership** + Influence and align cross-functional leaders and teams to achieve strategic objectives and drive organizational success. + Foster partnerships with customers, internal teams, and third-party partners, actively seeking diverse perspectives and promoting inclusivity. + Mentor team members, contributing to talent development and organizational growth. **Required Skills & Qualifications** + Bachelor's degree in Computer Science or related field, or equivalent combination of education and experience. + Minimum 8 years in the IT industry, with at least 5 years of demonstrated experience in OCI and related Oracle Cloud verticals (HCM, ERP, SCM, Sales Cloud, EPM). + Extensive experience in technical solution development, business process design, SDLC, and account management within large enterprises or service providers. + Excellent analytical, communication, and organizational skills; able to articulate complex solutions to both technical and business audiences. + Demonstrated ability to develop technology roadmaps, lead cross-functional teams, and build strong relationships with senior business leaders. + Experience with IaaS, PaaS to SaaS integration frameworks and underlying relational databases. + Strong understanding of CSS Service Portfolio (Cloud and On-prem). + Willingness to travel up to 25% as needed. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $41.83 to $85.63 per hour; from: $87,000 to $178,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (SaaS, IaaS, PaaS), GCP, AWS and Azure. Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Products and Oracle Cloud. **Position Overview:** + Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. + Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. + Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements. + Act as an advocate for the Customer. + Excellent understanding of Oracle Product set (Fusion, OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams. + Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC). **Responsibilities** **Key Responsibilities:** + Key leader, contributor and proactive collaborator to define and align the functional and technical vision for the program solution. + Participate in identifying the system, subsystems, and interfaces, validate technology assumptions and evaluate alternatives. + Align with product roadmap and features with Oracle's new release cycles, business enhancements and production break-fix solutions. + Lead and oversee end to end SDLC process from requirement intake, design, build, testing and deployment. + Works closely with management - Portfolio Manager and the roles within the pods (e.g., Business Analyst, Integration Specialist, QA, etc.) and contribute to strategic planning, direction, and goal setting for the department or function in collaboration with senior management. + Drive the deployment of Customers workloads to Oracle Cloud by providing deployment guidance, supporting development of the Customers Cloud adoption model, and providing appropriate recommendations to overcome blockers. + Proven hands-on experience with Oracle Cloud Infrastructure (OCI). + Strong expertise in Terraform for provisioning OCI resources. + High proficiency in scripting and programming languages (e.g., Bash, Python, Shell). + Solid experience deploying and managing workloads on Kubernetes, ideally on OKE. + Experience building monitoring dashboards and alerts using Prometheus and Grafana. + Strong understanding of cloud networking, security, and IAM models. + Hands-on experience in designing cloud architecture and developing secure infrastructure frameworks. + Familiarity with modern CI/CD and DevOps tools and methodologies. + In this role one will engage with a wide cross section of internal and external partners - development, support, services, and third-party partners to drive Oracle Cloud adoption efforts. Cross functional team management experience is a must. + Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). **Technical and Professional Skills:** + Bachelor's degree in computer science or a related field or an equivalent combination of education and work experience. + 8-15 years in IT industry and 5 years of demonstrated experience of OCI with thorough understanding. + Excellent analytical and problem-solving skills, with ability to quickly understand the business functionality, converting them into technical solutions, while considering the broader cross-module impacts. + Cross-Platform Flexibility & Adaptability: Background in working with one or more major cloud platforms (AWS, Azure, GCP), with the capability to quickly adapt to Oracle Cloud Infrastructure (OCI). Cloud certifications are a plus but not mandatory if there is demonstrated relevant experience. + Experience in leading Business Analysis, Business Process Design and Application Development (SDLC). + Successful track record in delivering IT solutions on time and on budget. + Excellent communication and presentation skills (MS Outlook, MS Excel, MS Word, MS Vision and MS PowerPoint, etc.). + Demonstrate successful working relationships with all levels of IT and Business Partners. + Extensive experience working in a team-oriented, collaborative, remote environment. + Excellent analytical, communication and organizational skills. Be able to lead, simplify and articulate. + Possess self-awareness and the ability to use constructive feedback to improve performance. + Team-Player who creates a positive team environment. + One full cycle implementations of Cloud desired. + Ability to travel to customer locations and internal sessions (25%). \#LI-RR2 \#LI-Remote Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $41.83 to $85.63 per hour; from: $87,000 to $178,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Do you want to be a part of changing healthcare?** Oracle is excited to be using our resources, knowledge, and expertise-as well as our successes in other industries-and applying them to healthcare to make a meaningful impact. As people, we all participate in healthcare, it's deeply personal, and we put the human at the center of each of our decisions. Improving healthcare for all requires bringing unique perspectives and expertise together to holistically tackle the biggest problems in global health including physician burnout, patient access to data, and barriers to quality care. Oracle Health Applications & Infrastructure (OHAI) is developing patient-and provider-centric solutions rapidly and securely. We use the value of Oracle Cloud Infrastructure (OCI) to our customers as we work across patient, provider, payor, public, population health and life sciences industries. At OHAI, you will work with authorities across industries and have access to the latest technology. We apply artificial intelligence, machine learning, large language models, learning networks, and other data intelligence and analytics in an applied way, embedded into our solutions. Join us in creating people-centric healthcare experiences! As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. Define specifications for significant new projects and specify, design and develop software according to those specifications. You will perform professional software development tasks associated with the developing, designing and debugging of software applications or operating systems. Career Level - IC5 **Responsibilities** **About You:** + You are an experienced cloud engineer with a proven track record of leading and delivering high-scale, high-impact solutions + You are obsessed with the customer, always exceeding expectations + You have excellent communication skills. You can clearly explain complex technical concepts + You are a disciplined engineer who understands the importance of high standards, never satisfied with mediocrity and constantly striving for excellence + You are comfortable with ambiguity in a chaotic and fluid environment + You are passionate about technology and are not afraid to defend your opinions or position with peers/superiors **Minimum Qualifications:** + 12+ years experience designing and building scalable, distributed, and resilient software components and services + Own the complete software development lifecycle, from design, development, testing, first class monitoring, to production + Lead and work with distributed global teams providing mentorship and oversight + Leading and driving architectural design, strategy and governance for software products + Building microservices using Java and related frameworks such as Spring Boot + Design, Build and Maintain a SaaS application built on OCI Services + Define and drive effort to update current operational systems to the latest Oracle Cloud technologies + Manage individual projects priorities, deadlines, and deliverables with your technical expertise + Strong grasp of Computer Science concepts (data structures, algorithms, and programming paradigms) + Experienced at building highly available services, possessing knowledge of common service-oriented design patterns and service-to-service communication protocols + Experience with components of modern infrastructure like service discovery, secret storage, containerization, software-defined networking, etc. + Experience with production operations and best practices for putting quality code in production and troubleshoot issues when they arise Highly Prefer Experience In: + Using AI/ML to transform major business use cases Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $96,800 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

We are seeking an experienced technology leader to join our dynamic and innovative team. As a Consulting Member of Technical Staff, you will play a pivotal role in architecting, designing, developing, and delivering high-quality software solutions for complex clinical systems. Your expertise will be instrumental in shaping the future of our next generation healthcare solutions. Work is non-routine and complex, involving the application of advanced technical and business skills in developing the next generation in healthcare solutions. You will have the opportunity to: + Drive the vision for technology that truly impacts the world + Ability to have immediate impact on developing technology + Unlimited growth potential with inspiring work + Work with the best minds in the industry + Enjoy working in an open, diverse, and productive environment Qualifications + Led software development, delivery, support and maintenance of entire products. + Driven engineering, development and/or ops practices within a SW development organization. + Strong understanding of software architecture principles, design patterns and best practices. + Experience working directly with executive leadership. + Experience working collaboratively across multiple development teams to refine requirements, interfaces and functional responsibilities to create full solutions. + Experience recruiting, mentoring and training of software developers at all levels. + Excellent problem-solving skills with a detail-oriented mindset. + Effective communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders. + Demonstrated ability to work collaboratively in cross-functional teams. + Ability to adapt to fast-paced environments and learn new technologies quickly. + Experience in AI driven development and use of AI applications. + Experience being the escalation point for systemic and large-scale operational issues. + Experience working with distributed systems. + Proficiency in multiple programming languages and software development methodologies. + Graduate degree or equivalent experience relevant to functional area. + Experience in medical records management (EHR, EMR) desired. For more information on OHAI's mission see ********************************** **Responsibilities** As a technology leader you will take an active role in architecting, reviewing and implementing complete software solutions as well as refining our software development practices and procedures. You will: + Lead the design and development of complex software systems, ensuring scalability and maintainability. + Collaborate with cross-functional teams to gather requirements and define technical specifications. + Work with executive leadership to refine product requirements and establish delivery milestones. + Use AI technologies both in SW development and also in applications. + Mentor and guide junior developers, providing technical expertise and fostering skill growth. + Research emerging technologies and trends to drive innovation and enhance development processes. + Understand and design workflows that interact with internal and external Third Party Systems. + Develop and maintain technical documentation, including architecture diagrams and API documentation. + Be hands-on and ready to lead troubleshooting and debugging efforts of intricate software issues. + Contribute to the architectural decisions of projects, ensuring alignment with long-term goals. + Collaborate with product managers to define and prioritize features, delivering high-quality software on time. + Collaborate with executive leadership to deliver solutions consistent with long-term goals and vision. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $96,800 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

We are seeking an experienced technology leader to join our dynamic and innovative team. As a Consulting Member of Technical Staff, you will play a pivotal role in architecting, designing, developing, and delivering high-quality software solutions for complex clinical systems. Your expertise will be instrumental in shaping the future of our next generation healthcare solutions. Work is non-routine and complex, involving the application of advanced technical and business skills in developing the next generation in healthcare solutions. You will have the opportunity to: + Drive the vision for technology that truly impacts the world + Ability to have immediate impact on developing technology + Unlimited growth potential with inspiring work + Work with the best minds in the industry + Enjoy working in an open, diverse, and productive environment Qualifications + Led software development, delivery, support and maintenance of entire products. + Driven engineering, development and/or ops practices within a SW development organization. + Strong understanding of software architecture principles, design patterns and best practices. + Experience working directly with executive leadership. + Experience working collaboratively across multiple development teams to refine requirements, interfaces and functional responsibilities to create full solutions. + Experience recruiting, mentoring and training of software developers at all levels. + Excellent problem-solving skills with a detail-oriented mindset. + Effective communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders. + Demonstrated ability to work collaboratively in cross-functional teams. + Ability to adapt to fast-paced environments and learn new technologies quickly. + Experience in AI driven development and use of AI applications. + Experience being the escalation point for systemic and large-scale operational issues. + Experience working with distributed systems. + Proficiency in multiple programming languages and software development methodologies. + Graduate degree or equivalent experience relevant to functional area. + Experience in medical records management (EHR, EMR) desired. For more information on OHAI's mission see ********************************** **Responsibilities** As a technology leader you will take an active role in architecting, reviewing and implementing complete software solutions as well as refining our software development practices and procedures. You will: + Lead the design and development of complex software systems, ensuring scalability and maintainability. + Collaborate with cross-functional teams to gather requirements and define technical specifications. + Work with executive leadership to refine product requirements and establish delivery milestones. + Use AI technologies both in SW development and also in applications. + Mentor and guide junior developers, providing technical expertise and fostering skill growth. + Research emerging technologies and trends to drive innovation and enhance development processes. + Understand and design workflows that interact with internal and external Third Party Systems. + Develop and maintain technical documentation, including architecture diagrams and API documentation. + Be hands-on and ready to lead troubleshooting and debugging efforts of intricate software issues. + Contribute to the architectural decisions of projects, ensuring alignment with long-term goals. + Collaborate with product managers to define and prioritize features, delivering high-quality software on time. + Collaborate with executive leadership to deliver solutions consistent with long-term goals and vision. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $96,800 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Oracle Health Applications & Infrastructure (OHAI) is transforming healthcare by leveraging AI and advanced technologies to deliver automated, patient-centric solutions globally. This innovation experience empowers clinicians to fully engage with their patients by enabling the EHR to support care delivery by leveraging natural language and contextually generated data and insights. Our team is focused on modernizing the Electronic Health Record (EHR) to empower the front line of health care to work at the top of their license, focus more on patients and less on the computer, and achieve peak efficiency - supported by the power of generative AI and modernized applications. The Platform Engineering organization is engaged in building a next-generation decision support system to advance capabilities of the Oracle Health EHR. We are seeking a Consulting Member of Technical Staff to play a critical technical leadership role to ensure FDA and global regulatory compliance, including secure design, architecture and software development lifecycle standards to meet requirements. This role will require collaborating with cross-functional teams to design, build, and maintain high-performance systems. You will architect complex systems, ensure smooth integration across technologies, and provide technical leadership to other engineers. We are looking for a hands-on senior engineer with technical breadth, proven experience in solving cloud scale problems, distributed systems design & implementation experience to build fault tolerant solutions that will form the foundations of the next generation Oracle Health EHR. The candidate is expected to have strong written and verbal communications skills, the ability to lead projects across organizational boundaries, and experience representing their work to senior leaders. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $96,800 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 As a Consulting Member of Technical Staff, you will have a technical leadership role in the definition and evolution of cloud scale services. You will define software development best practices within your organization to develop and deploy high quality software at a rapid pace. You will identify business KPIs for your software and iteratively build impactful solutions that solve hard customer problems. You will be responsible for hands-on software design, development, and debugging in a cloud native environment. Qualifications - BS or MS degree in degree in Computer Science/Engineering or a related IT field or equivalent experience relevant to functional area. - 12+ years of software development experience with large scale, highly available distributed systems. - Manage secure design and development to meet regulatory standards by following the Risk-Based Process and ensure product is maintaining compliance to FDA and other Global regulatory requirements. - Proficiency in the Java programming language. Python programming experience is preferred. - Advanced knowledge of data structures, algorithms, and operating systems. - In-depth experience in cloud platforms and microservices. - Strong background in AI/ML, with a focus on generative AI and AI-driven code generation. - Experience in data architecture and database concepts. - Systematic problem-solving, strong communication skills, a sense of ownership and drive. - Deep understanding of service metrics and alarms through the development of dashboards, service KPIs, alarming systems - Propose, scope, design and direct automation, optimizations, and enhancements - Self-motivated and proactive with a proven track record in mentoring and technical leadership. - Mentor junior engineers

Join Oracle Health AI, a pioneering organization revolutionizing the healthcare industry with a cutting-edge platform. Our dynamic team is dedicated to modernizing Electronic Health Records (EHR) through innovative generative AI and cloud technology. Our mission is to improve global healthcare outcomes and provide superior patient care by empowering healthcare providers with advanced EHR products. Your role We're looking for exceptional engineers to join our team, with a strong foundation in distributed systems, microservices architecture, and modern UI technologies. This role presents a unique opportunity to design and build innovative, cloud-centric applications from scratch, and make a significant impact on our technical and business strategies. You'll enjoy autonomy and ownership in your work, and be part of a team that values diversity, inclusivity, and creativity. Our dynamic and flexible work environment is designed to support and encourage you to excel and thrive in a culture that fosters innovation and growth. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $96,800 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 Technical Skills: BS degree in Computer Science or related field (MS preferred) 10+ years distributed service engineering experience in a software development environment Expert in Java Hands-on experience designing, developing and operating public cloud services Deep understanding of object-oriented design and SDK development, specifically within a cloud environment Experience working closely with architects, principals, product and program managers to deliver product features on time and with high quality. Strong skills in data structures, algorithms, operating systems, and distributed systems fundamentals. Good knowledge of networking protocols (TCP/IP, HTTP) and standard network architectures. Experience with Cloud Engineering Infrastructure Development (like Terraform) Experience with containers and container orchestration technologies (Kubernetes, Docker) Deep understanding of databases, NoSQL systems, storage and distributed persistence technologies. Good knowledge in ES6, Javascript, ReactJS, Redux and TypeScript Good knowledge in HTML5 and CSS3, including CSS preprocessors such as Sass or LESS. Experience with large Single Page Applications with complex state management. Experience with backend services using REST APIs or GraphQL. Strong experience with responsive design and development, ensuring seamless experiences across various devices and screen sizes. Familiarity with test frameworks like Selenium, Jest, Mocha, Chai, Puppeteer. Demonstrated knowledge of OCI or AWS, Azure, GCP, Public Cloud SaaS, PaaS Services and/or related technology Good to have hands-on experience designing, developing, and operating public cloud service control planes Other Skills: Demonstrable technical leadership and mentorship skills Design and implement intuitive and seamless customer experiences. Proficiency in Agile methodologies, especially Scrum. Experience using ticket tracking systems such as JIRA. Ability to quickly translate wireframes into prototypes and production-ready interfaces. Quick learner with the ability to pick up new languages and technologies. Self-driven and able to work independently on projects, even as designs evolve. Passionate about learning and staying updated with new technologies and services. Strong communication skills, including cross-team collaboration. Ability to deliver basic functionality and iterate rapidly. Experience working with geographically distributed teams. Significant plus: Knowledge of healthcare and experience delivering healthcare applications.

We are seeking a Senior and Principal Members of our Technical staff to work on the Front End of the next generation Oracle Health Clinical Applications. Join the team modernizing healthcare with cloud-native, AI-powered applications that you'll design end to end-from elegant, accessible UIs to resilient microservices at massive scale. You'll partner with product, UX, and platform teams to ship secure, high-availability features that clinicians and patients rely on every day. Expect to move fast in an Agile, CI/CD environment, elevating code health, performance, and maintainability as you go. Your work will shape intuitive experiences and robust APIs that power Oracle Health's mission-critical platforms Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $96,800 to $223,400 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Key responsibilities Develop large-scale SPAs with robust state management and modular architectures Implement responsive, accessible UIs; uphold WCAG and inclusive design standards Integrate with REST/GraphQL backends; optimize data fetching and caching Establish unit/e2e tests, CI/CD, performance budgets, and monitoring Partner with designers on prototypes to production-ready interfaces Contribute to design systems, component libraries, and documentation Required qualifications Bachelor's in CS or related field (or equivalent experience) 5-10 years building complex frontends at scale Expert in JavaScript/TypeScript, ES6+, React, Redux (or equivalent state management) HTML5/CSS3 (Sass/Less), responsive design, cross-browser compatibility Testing: Jest, Mocha/Chai, React Testing Library, Puppeteer/Cypress/Selenium Build and tooling: Webpack, npm/yarn; Git and distributed source control Performance optimization (bundle splitting, code-splitting, lazy loading) and security best practices Containerized deployment with Docker/Kubernetes; familiarity with CI/CD Preferred/bonus Experience with accessibility tooling and audits; design tools (Figma, Sketch, InVision) Node.js, Express, or Java for backend collaboration and full stack tasks Experience with feature flags, A/B testing, and analytics Why Oracle Health? Be part of a groundbreaking initiative to modernize and automate patient-centric healthcare globally. Work with cutting-edge AI and cloud technologies, pushing the boundaries of what's possible in healthcare. Enjoy a collaborative and dynamic team environment that values innovation and creativity. Competitive compensation and benefits package, including professional development opportunities. Make a meaningful impact on the lives of patients and healthcare providers worldwide. If you possess the required qualifications and are excited to contribute to the future of healthcare technology, we encourage you to apply. Please submit your updated resume Let's discuss how you can help us transform the healthcare industry through the power of AI and innovative data platform engineering! #LI-JC1 #LI-Remote

About the role As a Consulting Member of Technical Staff, you will be a key contributor in designing and building the foundational infrastructure that powers Oracle's next-generation HealthCare Product Suite. Our product is designed to automate complex healthcare workflows-from clinical decision support to patient communication to reimbursement processes. Your expertise in backend systems, data platforms, and distributed architecture will directly enable AI-first solutions that drive outcomes for clinicians, patients, and healthcare operations. What you'll do Own end-to-end architecture for scalable, reliable distributed services and data platforms powering AI-first healthcare applications. Translate high-level system design into architectural documentation, drive engineering peer reviews, and lead technical decision-making. Prototype critical components, bootstrap projects, and contribute high-quality code with strong code review practices. Integrate and operate LLMs and agent-based architectures in production, including tool orchestration, retrieval, safety/guardrails, and monitoring. Partner closely with architects, principals, product, and program managers to deliver features on time and with high quality. Champion privacy-by-design, secure data handling, and operational excellence (observability, reliability, performance, and cost efficiency). Automate and instrument build, test, and deployment workflows to improve developer velocity and service resilience. Required qualifications BS in Computer Science or related field (MS preferred) 10+ years building and operating distributed services at scale Strong coding skills in modern languages, notably Java and/or C++ Expert in system design, data architecture, and secure data handling/privacy-by-design Proven delivery with architects, principals, product, and program managers Working knowledge of networking (TCP/IP, HTTP) and standard network architectures Solid understanding of databases, NoSQL, storage, and distributed persistence Hands-on experience integrating, and operating LLMs and agent-based architectures in production (tool use/orchestration, retrieval, safety/guardrails) Preferred qualifications Distributed data processing frameworks (Kafka, Flink, Ray) Search and retrieval technologies (OpenSearch, Pinecone, Vespa, vector databases) Cloud-native design and operations (containers, Kubernetes, service mesh, IaC), CI/CD and observability MLOps/LLMOps practices (model deployment, evaluation, prompt/version management, monitoring) Performance, scalability, and cost optimization for large-scale services Compliance, governance, and secure-by-default practices across the SDLC Career Level IC5 Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $96,800 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. Define specifications for significant new projects and specify, design and develop software according to those specifications. You will perform professional software development tasks associated with the developing, designing and debugging of software applications or operating systems.

At Oracle Cloud Infrastructure (OCI), we are shaping the future of enterprise cloud with a diverse team of innovators committed to excellence. Blending the agility of a start-up with the global reach of the world's leading enterprise software company, we empower our teams to create breakthrough solutions and deliver value to our customers. We are seeking an experienced and passionate Senior Principal Software Developer with a strong background in backend development, machine learning, and AI/GenAI, to play a leading role in the design, development, and deployment of next-generation GenAI Platform. In this key role, you will collaborate with cross-functional teams, architect and implement robust backend systems, and help bring innovative GenAI capabilities to Oracle Cloud customers. Your expertise will ensure the security, scalability, and performance of our systems, driving forward OCI's mission to deliver intelligent cloud experiences. We are seeking an experienced Consulting Member of Technical Staff/ Senior Principal Software Developer with a robust background in backend engineering, AI/ML, and large-scale cloud systems, to lead the development of next-generation GenAI analytics solutions. In this role, you will: Design and implement comprehensive automation pipelines for infrastructure, security, and compliance, enabling seamless policy enforcement throughout the product lifecycle. Architect concurrent, multi-region topologies on OCI, designing and deploying service stacks across two or more regions to ensure high availability and optimal performance. Design, implement and optimize large-scale analytics pipelines and underlying infrastructure on top of large Relational and Non-Relational data stores striking right balance between consistency, availability, and performance. Architect concurrent, multi-region topologies on OCI, designing and deploying service stacks across two or more regions to ensure high availability and optimal performance. Build production-grade MLOps workflows leveraging internal OCI tools and platform (OCI Data Science, Data Integration Service etc.) enabling reproducible training pipelines, model fine-tuning and registry, and CI/CD-based deployment strategies (Functions or OKE) with progressive rollout capabilities. This is a highly impactful role where you will collaborate cross-functionally, shape critical backend and ML architecture decisions, and drive innovation in AI-powered analytics on the Oracle Cloud. If you thrive on big challenges and want to help define the future of cloud intelligence, we would love to meet you. Basic Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. Minimum 10 years of hands-on software engineering experience, including direct responsibility for designing, building, and operating large-scale backend, data and infrastructure systems. Extensive programming and coding expertise in Java/Python/Scala, with a proven track record of delivering production-quality solutions. Deep hands-on expertise with a major cloud platform (OCI, AWS, GCP, Azure), and proficiency with containerization technologies (Docker, Kubernetes). Demonstrated experience architecting, implementing, and operating secure, scalable, and highly available cloud-based infrastructures (Oracle Cloud Infrastructure preferred). Direct, practical experience deploying and optimizing CI/CD pipelines, automation tools, and infrastructure as code (e.g., Terraform, Ansible). Solid understanding of DevOps/ML Ops practices, including hands-on involvement in building, deploying, and managing analytics/ML models in production. Proven ability to design, evolve, and maintain RESTful APIs (OpenAPI/Swagger). Good knowledge of RDBMS, Query optimization and NoSQL data stores. Proven ability to drill into code, resolve complex technical challenges, and actively contribute to problem resolution in high-impact projects. Effective communication and collaboration skills, with the ability to mentor others while remaining involved in implementation activities. Preferred Qualifications Master's or higher degree in Computer Science or a related field. 12+ years of professional experience in cloud infrastructure, backend engineering, DevOps, or ML Ops roles. Recognized certifications in cloud computing, security, or DevOps methodology. Demonstrated experience operating and optimizing large-scale analytics workloads (Spark/Data Flow, Autonomous Data Warehouse, Object Storage). Track record of building production-grade MLOps workflows and deploying ML/AI models at scale. Experience designing secure, automated, and compliant infrastructure in regulated environments. Advanced coding skills in Python and Java, plus experience with distributed computing frameworks (Spark, Hive). Prior roles supporting major production systems, operations, cloud support, or similar high-availability domains. Strong knowledge of cloud platform (AWS, OCI, Azure) architectures and operational best practices. Deep understanding of data structures, algorithms, and software engineering best practices. Experience in progressive rollout strategies and driving the technical vision for AI-powered analytics solutions. #LI-ES2 Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $96,800 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 As a Consulting Member of Technical Staff, you will lead the definition and evolution of cloud scale services using a distributed microservices based architecture. You will define software development best practices within your organization to develop and deploy high quality software at a rapid pace. You will identify business KPIs for your software and iteratively build impactful solutions that solve hard customer problems. You will be responsible for hands-on software design, development, and debugging in a cloud native environment.

**Oracle Health Application and Infrastructure** is a new line of business that strives to apply our expertise in IaaS and SaaS to transform the health care industry, provide patient-centric care and make the best clinical tools available around the world ( ********************************************* ). We are looking for the most creative technologists as we build the next generation of Health platform that will change the industry. This is a greenfield effort with an entrepreneurial spirit that promotes energetic and creative environment. We like to move fast and innovate, and we want your help to make it a world class engineering team that makes a large impact. The Oracle Health Clinical team is focused on modernizing the Electronic Health Record (EHR) by establishing an AI-first EHR that will serve as our core system of intelligence for healthcare. Our team is focused on delivering clinical capabilities that will provide cutting-edge AI, user experience advancements, and offer open APIs for customers. Career Level - IC5 **Responsibilities** We are seeking hands-on Consulting Member of Technical Staff Engineers that share our passion and excitement of operating distributed systems at hyper scale using cloud native best practices. You will have part in the disruption of the health care industry and will help deliver better patient care. As an engineer in our team, you'll be responsible and lead efforts in designing and building scalable, distributed, and resilient software components and services to support health care platform, applications, and our end users. We believe in ownership and expect you to think long term, mentor, and empower other engineers. As a tech lead you will own the complete SDLC from architecture, development, testing, first class monitoring, to production. **Minimum Qualifications** + BS or MS degree in computer science, or equivalent + 10+ years of developing and shipping enterprise distributed and/or cloud native systems + Strong grasp of system design fundamentals and distributed systems architectural best practices + **Demonstrated ability to write great code in Java/JavaScript or similar OO languages. Looking for strong frontend or backend experience.** + Experience with web application development using microservices frameworks such as Helidon, Dropwizard, Spring, etc. + Experience with Public Cloud SaaS, PaaS Services and/or related technology experience, Cloud Engineering Infrastructure Development + Experience with containers and container orchestration technologies (Kubernetes, Docker) + Strong desire to make an impact and thrive in collaborative and energetic environments + Ability to effectively communicate technical concepts verbally and through design aspects Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $96,800 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the U.S. Pacific or Mountain Time Zone. In this role, you will work with a small set of enterprise customers to provide direct technical and architectural guidance for the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just “break-fix” solutions. Customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses. Technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between Red Hat and our customers. You will forge relationships with your customers, develop a deep technical understanding of their Red Hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer's expectations and communications through resolution of such incidents. You will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf. At the same time, you'll work closely with our engineering, research and development, product management, and technical support teams to debug, test, and resolve issues. The ideal TAM is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly and uses their time efficiently. What You Will Do • Support enterprise customers in implementing automated and containerized cloud application platform solutions • Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms • Develop relationships with key business and IT stakeholders and become an expert on a customer's implementation by understanding their top business goals and priorities • Perform technical reviews and share knowledge to proactively identify and prevent issues • Gain understanding of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat • Collaborate with the engineering, research and development, product management, and technical support teams • Create customer engagement plans and keep the documentation on the customer's environment updated • Create documentation regarding customer issues and technical details on how to resolve them • Manage and grow customer relationships by delivering attentive, relationship-based support • Build trust with customers and serve as their advocate within Red Hat • Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies. • Provide advice and guidance to customers about their current and future Red Hat products • Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams • Complete analysis and present periodic reviews of operational performance to customer leadership • Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success • Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases • Travel occasionally to visit regional customers What You Will Bring • 5+ years of experience working in a support, development, engineering, IT, or a quality assurance organization • Administration experience with Platform-as-a-Service (PaaS) cloud solutions like Red Hat OpenShift Container Platform • Expertise in enterprise cloud solutions like Platform-as-a-Service (PaaS), containers, Kubernetes, cloud management, and IT automation • Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support • Competent comprehension of enterprise architecture and strategic business drivers • Ability to manage multiple issues and projects with shifting priorities and timelines • Outstanding written and verbal communication skills and ability to convey complex information to customers clearly and concisely in English • Ability to travel for customer visits and events within the region • Residence within the U.S. Pacific or Mountain Time Zone • Bachelor's degree or an equivalent in a technology-related discipline, ideally computer science or engineering is a plus • Experience working in DevOps environments preferred • Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts a plus • Familiarity with source code management tools like Git or SVN preferred • Red Hat Certified Engineer (RHCE) a plus The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

This is a technical services role, focused at helping facilitate adoption and proper usage of Red Hat technologies, while achieving success with customer business objectives. This is not a sales role. You will work with a small set of key enterprise customers. You will work closely with them to gain an understanding of their IT infrastructure, internal processes, and business needs. You will provide a premium level of engagement that builds, maintains, and grows long-lasting customer loyalty. You will identify trends in customer usage of our technologies and within their industry that can provide valuable insight to your customers. You will help facilitate technical support to your customers. You will facilitate collaboration with other vendors. You will be an advocate internally within Red Hat on behalf of your customers. This particular opening is focused on assisting customers with our Red Hat Openshift product. However, we may adjust the duties to cover other Red Hat technologies if necessary. What You Will Do Support enterprise customers that are implementing or using Red Hat Openshift solutions Manage and grow customer relationships through attentive, relationship-based support Visit customer sites as needed and ensure exceptional service experience Gain a comprehensive understanding of customer technical infrastructures, environments, hardware, and product usage Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation Perform technical reviews to identify and prevent issues and then use those discoveries to proactively improve the customer experience Collaborate with our support team on customer support requests, including joining calls, interacting via email, and performing technical troubleshooting Oversee and report on customer cases, maintaining clear and concise documentation Collaborate with engineering, R&D, product management, and technical support teams Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments Acquire and maintain Red Hat certifications on technologies relevant to your customers Create and maintain technical documentation for issue resolution and knowledge sharing What You Will Bring Experience in a technical support, software development or engineering, or quality assurance organization Extensive technical knowledge of Red Hat Openshift or similar container technologies Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support Outstanding verbal and written communication skills Ability to convey complex information to customers clearly and concisely Ability to manage multiple issues and projects Bachelor's degree in a technology-related discipline is preferred Residence within the U.S. Central or Eastern Time Zone Software engineering background; experience with RPM-based Linux technologies Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative Experience working in DevOps environments preferred Experience with container technologies such as Docker, Podman, and Kubernetes preferred Experience deploying applications in cloud environments and developing containerized applications a plus Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.