Mid Atlantic Retina jobs - 26 jobs

This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. Schedule Monday through Friday 40-hour work week with overtime, working hours range between 7 am and 5 pm. Job Type: Full Time Qualifications High school diploma or GED 1 year front desk experience in a medical office or equivalent (desired) Knowledge of ICD-10, CPT, Microsoft Office Suite Nextgen knowledge preferred but not required Full Job Description Mid Atlantic Retina is one of the largest retina practices in the area, offering bonuses and growth opportunities for employees to not just work a job, but build a career. As a Front Desk employee, you will check patients in and out, copy patient insurance cards and ensure referrals are presented. You will complete information in the EMR system, enter and verify insurance, schedule patients and assist with other office related tasks. Benefits 401(k) & Profit Sharing Health Insurance Dental Insurance Vision Insurance Life Insurance Short & Long Term Disability Paid Time Off Bonuses Physical & Cognitive Demands The employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. Lift or move objects weighing over 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light. Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to assist patients with credit card payments, stylus and insurance cards at check in / check out. Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information. Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients. Job Posted by ApplicantPro

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Community Care team is a multidisciplinary service including Registered Nurse (RN) Community Care nurses, Licensed Practical Nurse (LPN) Community Care nurses, Community Social Workers (CSW) and Community Health Coordinator (CHC) who work with our highest complexity patients and their primary care physicians to meet their medical and social needs with the aims of fully engaging them in our intensive primary care model and maximizing their healthy time at home. Intensive Community Manager will serve as a clinical lead for a Community Care team. They will coordinate the team's efforts to stabilize our highest risk patients, with special areas of focus including safe transitions of care from facilities back to our primary care teams, stabilization of our highest risk ambulatory patients and outreach to patients who are assigned to us but are not engaged in care. This person will perform initial assessments and design comprehensive plans of care for many of these patients. This professional will also provide clinical supervision to other team members in delivering the plan of care and in other tasks necessary to meet their needs and engage them in care. As a clinical leader for the team, this person will also be deeply involved in prioritizing team efforts and may also become the direct supervisor for some team members. This position adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Provides in home and telephonic visits to patients at high-risk for hospital admission and readmission (as identified by CM Plan). Main goal to prevent and admission or readmission to the ER/hospital . Provides home visits to perform initial assessment of patient and the development of care plan for the Licensed Practical Nurse (LPN) to use as they perform the follow up patient visits, once patient has completed their episode of care management the register nurse (RN) will review patient chart for discharge and conduct final discharge with patient. Conducts supervisory visits with License Practical Nurse (LPN) and patient to provide any additional education patient may need and to oversee appropriate patient discharge from case management. Performs clinical and Social determination of Heath screening (SdoH) assessments to include disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient in home setting. Coordinate the Plan of Care: Provides oversight for the License Practical Nurse (LPN) with clear plan of care and education which is mandatory during all LPN visits. Conducts/coordinates initial case management assessment of patients to determine outpatient needs. Ensures individual plan of care reflects patient needs and services available in the community or review of their benefits. Completes individual plan of cares with patients, family/care giver and care team members. Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly. Assesses the environment of care, e.g., safety and security. Assesses the caregiver capacity and willingness to provide care. Assesses patient and caregiver educational needs. Coordinates, reports, documents and follows-up on multidisciplinary team meetings. Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks. Coordinates the delivery of services to effectively address patient needs. Facilitates and coaches' patients in using natural supports and mainstream community resources to address supportive needs. Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients. Establishes a supportive and motivational relationship with patients that support patient self-management Monitors the quality, frequency, and appropriateness of HHA visits and other outpatient services. Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate. Home visit under the direction of the patient's primary care physician to meet urgent patient needed. Performs other duties as assigned and modified at manager's discretion. EDUCATION AND EXPERIENCE CRITERIA: Associate degree in Nursing required. Bachelor's Degree in nursing (BSN) or RN with bachelor's degree in home in a related clinical field preferred. A valid, active Registered Nurse (RN) license in State of employment required. A minimum of 2 years' clinical work experience required. A minimum of 1 year of case management experience in community case management experience highly desired. Certified Case Manager certification is preferred. Certification through the Commission for Case Manager Certification (CCMC) or the American Association of Managed Care Nurses (CMCN) desired This position requires possession and maintenance of a current, valid driver's license. Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment PAY RANGE: $35.8 - $51.17 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Market Cardiologist (MC) is a Licensed/Board Certified professional who plays a key role as part of the clinical operations team, providing direct patient care and assessments, primarily in the ambulatory health care center setting. The responsibilities of the MC include but are not limited to: diagnosing and treating various cardiovascular ailments or diseases, such as heart attacks and coronary heart disease, taking medical history, conducting physical exams, developing a plan of care, providing health education, specialty referrals and case management referrals, providing follow-up care and applying clear, in-depth documentation through written progress notes and summaries according to ChenMed/JenCare/Dedicated standards for quality, service, productivity and teamwork. He/She also participates in clinical rounds and conferences. At ChenMed, we remain committed to: 1. Physician Work/life balance 2. No nights/ no weekends / no call 3. Population health approach focused on Prevention, Patient Outcomes and Quality of Care: a. Simplifying complex care through collaboration and care coordination b. Focused on early chronic disease detection & management, preventative care, leading to improved patient outcomes and reduced hospital readmissions CORE RESPONSIBILITIES: Provides excellent inpatient and outpatient cardiovascular care as well as, care coordination, echocardiogram reading, population management of market's members, and oversight of PCP's cardiovascular skills. Leads a cardiovascular care team that may include Care Promoters, Echocardiogram/X-ray Technician(s), and in some cases a mid-level (ARNP or PA) dedicated to cardiology depending on the scope and member volume. Assists the Medical Director, Cardiology in managing the day-to-day clinical and business operations and building positive relationships with providers and key stakeholders for all ChenMed/JenCare/Dedicated Senior Health centers within the market. Consults with the Medical Director, Cardiology to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other programs that maximize and promote clinical value, improve clinical quality, efficiency, physician/patient satisfaction and advance strategic business objectives. This position will have an estimated 80% direct patient care responsibilities (typically will consist of outpatient care, but may include targeted inpatient visits as needed), 10% leadership/administrative duties, 10% echo reading time and is expected to include the following activities: DIRECT PATIENT CARE RESPONSIBILITIES: Manages the care of chronic cardiovascular diseases, e.g. examines patient and runs or orders tests to determine chief complaint and recommends appropriate care or treatment plans as indicated by patient condition and to meet their clinical needs, for a panel of 3,500 to 4,000 patients ( with the support of the Care Team and Nurse Practitioner/Physician Assistant ). Assesses patient's ability to withstand the stresses of cardiovascular or other surgeries and helps surgeons or invasive cardiologists in managing strategy for patient, including clearing patient for surgery. Runs and accurately reads EKG, chest X-rays and echoes; includes ability to know which blood tests to order to check for certain types of heart diseases. Orders studies, tests and other ancillary services as needed. Limiting external cardiovascular care where high quality internal care can be appropriately provided to members. Finds most appropriate treatment for patient, i.e. individualized treatment. Prescribes medication and treatment in accordance with patient condition, payer coverage/guidelines and industry standards. Reviews PCP requests for external cardiology referrals and participates in delegated utilization authorizations; determines level of urgency of follow-up, referral/consultation appointments. May have responsibility for cardiology clinical operations of 2-4 centers in the market, under the supervision of the MDC. Exercises final medical judgment in issues of health care for paneled patients. Provides patient education related to heart disease, wellness, prevention and early detection, including supporting market CHF clinics and other patient education initiatives. Assists with training and hiring of dedicated cardiology Care Promoters and NPs/PAs. LEADERSHIP/ADMINISTRATIVE: Coaches and mentors PCP physicians and other clinicians in cardiology management in the PCP setting. Participation in cardiovascular team meetings and daily huddles, and participate in focused clinical discussions in market huddles, super-huddles, and team meetings. Aids with quality and performance initiatives, assists with implementation of cost reduction and market clinical strategies and builds relationships with internal and external physician stakeholders. Other responsibilities may include: Assists Medical Director, Cardiology with market quality and performance improvement initiatives. Attends bi-monthly Cardiology Service Line meetings. Develops meaningful relationships with providers and key stakeholders in the market. Uses the understanding of the local market dynamics to drive clinical initiatives. Assists and coordinates, in conjunction with the transitional care team; hospital, SNF, post-acute, delegated utilization management and home-based services for the market. Performs other related duties as assigned and modified at manager's discretion. ORGANIZATIONAL RELATIONSHIPS: Reports to: to Associate Chief Medical Officer or Chief Medical Officer with indirect reporting relationship to the Medical Director, Cardiology or Regional Medical Director, Cardiology or National Director, Cardiology. Direct reports: May have direct responsibility for allied health staff such as the Care Promoters, X-ray Technicians and/or Nurse Practitioners/Physician Assistants. Other key relationships: Market Chief Medical Officer, Director, Operations, Director, Network and Medical Costs, Market Sales Director/Manager, Center Managers, external sub-specialists and providers in hospitals and post-acute care facilities. KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of pharmacological agents used in patient treatment Familiar with standard concepts, practices and procedures within the Cardiology field Superior clinical skills in the management of seniors with complex medical needs throughout all environments of care Exceptional communication skills with the ability to build relationships with external organizations Superb ability to cultivate strong relationships with our primary care physicians, their center-based care teams and other staff Good analytical skills and the ability to manage for results Conflict management and resolution skills, and ideally, experience of population risk management or complex chronic disease care management Effective verbal and written communication skills along with proper telephone etiquette Performs in a tactful and professional manner Comfortable with the electronic medical record and agile with keyboarding Proficient Microsoft Office skills including Outlook, Word, Excel and PowerPoint plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability and willingness to travel locally, regionally and nationwide up to 15% of the time Spoken and written fluency in English This job requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: Board certification, or Board eligible, in Cardiology is required and Board certification in internal medicine is a plus Current, valid license to practice medicine including DEA license required BLS certification required, ACLS certification strongly preferred Experience, with a demonstrated record of success, supervising providers and other clinical staff is essential Experience providing services and exercising leadership in a culturally and linguistically diverse setting is essential Experience working within a managed care environment strongly preferred PAY RANGE: $278,575 - $397,963 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events. Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. Clearly communicates information about ChenMed clinical personnel to patients and other individuals. Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. Participates in daily and weekly huddles to provide details on patients. Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: Maintains the confidentiality of patients' personal information and medical records. Reviews patients' personal and appointment information for completeness and accuracy. Transmits correspondence by mail, email or fax. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Exceptional customer service skills and passion for serving others Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems Knowledge of ChenMed Medical products, services, standards, policies and procedures Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals in a professional and courteous manner Detail-oriented to ensure accuracy of reports and data Outstanding verbal and written communication skills Demonstrated strong listening skills Positive and professional attitude Knowledge of ChenMed Medical products, services, standards, policies and procedures Proficient in Microsoft Office Suite products including Excel, Word and Outlook Ability and willingness to travel locally and regionally up to 10% of the time Spoken and written fluency in English PAY RANGE: $14.3 - $20.42 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. Job Type: Full Time Qualifications High school diploma or GED 1 year health care experience or equivalent medical training desired (but not required) Desire to work with patients Job Description Mid Atlantic Retina is one of the largest retina practices in the area, offering bonuses, top pay and growth opportunities for employees to not just work a job, but build a career. As an ophthalmic technician, you will take patient histories in the EMR system, do vision exams, prep patients for injections, administer drops, perform a variety of imaging tests, complete charting, scribing and other tasks. Benefits 401(k) & Profit Sharing Health Insurance Dental Insurance Vision Insurance Life Insurance Short & Long Term Disability Paid Time Off Bonuses Physical & Cognitive Demands The employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. This position is very active and requires standing and walking all day in order to get patients and bring them to rooms, assist physicians and rotate assignments with other staff. Lift or move objects weighing over 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light. Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to administer drops. Use senses to observe and examine patients, paying attention to detail. Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information. Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients. Sustain physical contact with another person in order to guide them due to diminished vision. Job Posted by ApplicantPro

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Radiology Technologist is a trained medical professional performing radiological duties in compliance with regulatory and departmental requirements. The duties of the Radiology Technologist vary from setting to setting, depending on the size, location and type. The Radiology Technologist will perform radiographic exams, ordered by the physician, that are technically satisfactory, properly positioned and processed adequately. All exams must be performed using the ALARA principle to minimize radiation dose to the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Positions patient under X-ray machine, adjusts immobilization devices, and provides appropriate radiation protection; adjusts switches regulating length and intensity of exposure Performs a variety of patient care activities to assist physicians including procedures, EKG's, phlebotomy and injections. Prepares reports and maintains records of services rendered; maintains radiological film files and storage, pulls X-rays as required for referrals and/or copying; keeps logs for x-rays sent out for referrals. Keeps an updated log that consolidates X-rays performed against reports received. Maintains supplies, equipment, practices OSHA safety standards, performs accurate, legal and ethical documentation at all times. Performs other related duties as assigned. KNOWLEDGE, SKILLS & ABILITIES: Must have excellent oral written and communication skills and empathy towards our patients at all times. Ability to effectively collaborate with team members, including doctors, nurses, front desk staff, center managers and market leaders. Mindset focused on solving problems for patients and achieving team goals. Knowledge of medical products, services, standards, policies and procedures. Skill in operating phones, personal computer, software and other IT systems. Must be detail-oriented to ensure accuracy of reports and data. Ability to maintain effective and organized systems to ensure timely patient flow. Ability to act calmly in busy or stressful situations. This position may require some local travel as it may be assigned to cover multiple centers. EDUCATION AND EXPERIENCE CRITERIA: Graduate from an accredited program for Radiological Technology or Basic X-Ray Machine Operator required Graduate from an accredited Medical Assistant program preferred A minimum of 1 year x-ray technologist work experience in a healthcare environment required; 2 years is preferred Licensed and/or certified if required by state regulations EMR system experience is preferred Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment ARRT certification strongly preferred PAY RANGE: $23.3 - $33.25 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. COMPANY SUMMARY ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America's leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the ChenMed family.POSITION SUMMARY This crucial role is a transitional position towards becoming a center clinical P&L leader (i.e., Senior Medical Director [SMD]) in the organization. The incumbent Center Medical Director (CMD) will leverage his/her prior leadership experience to expedite learning and delivering the ChenMed clinical model. The CMD may be simultaneously completing PCP Black Belt Training and Mastering the Medical Director Essentials within a combined and accelerated PCP and medical director training pathway. We are an outcomes-focused, value-based organization. This position will be subject to, and have center oversight for, the following metrics/competencies that are regularly assessed to help our clinicians become successful and reach Partnership status: panel size, patient outcomes (admissions and hospital sick days), CG CAHPS and net promoter score (patient experience), HEDIS and clinical gaps closures, and medical cost effectiveness measures. Each primary care provider (PCP) will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care team. Culture is also very important in the medical centers and CMDs are expected to ensure PCPs are leaders in our organization and helping champion a positive culture of love, accountability, and passion. The CMD will demonstrate and lead the center's providers towards: Accountability and oversight for outcomes: The CMD demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of at least 300 risk adjusted patients (75% partial panel). They understand that they can strongly influence the patient's outcomes by building a trusting relationship and helping them change behaviors. Coaching for health: Act as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients. Simplifying for action: Simplify and prioritize appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care team towards their performance goals. Leadership: Lead center Super Huddle (SH) and Transforming Care Meeting (TCM) weekly care meetings, as well as support Center Manager/Center General Manager. The goal is for the CMD to increasingly assume responsibilities of the SMD to directly supervise, performance manage and train PCPs in his/her assigned center; as well as be accountable for maximizing overall clinical value while engaging physicians to improve clinical quality, efficiency, outcomes, cost effectiveness, and physician/patient satisfaction. This will partially be accomplished by leadership rounding (monthly 1:1), which initially will be jointly conducted with the market clinical leader. In addition, the goal for the CMD will be over time to increasingly manage day-to-day clinical and business operations to improve the financial performance of the center, in partnership with the Center Manager/Center General Manager. The CMD will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The CMD will work closely with the applicable center and market leadership to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. CMD Training will include PCP Black Belt Training and PCP Essentials Medical Director and Center Operations ChenMed Leadership Pathways Program Medical Economics and Center Financial Performance Sales and Growth The CMD will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures. ESSENTIAL JOB DUTIES/RESPONSIBILITIES (for own panel initially and progressively is accountable for center): Independently provides care and oversight of outcomes, as applicable, for patients with acute and chronic illnesses encountered in the older adult patient. Takes full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed; remains involved in, and responsible for, the detailed care of the patient. Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not). Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs. Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office. For patients that are unable to come to the office-in hospital, SNF, LTC or home-bound, the CMD will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market (e.g. telehealth). Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager. CMD partners with Center Manager/Center General Manager to co-lead center stand-ups and deliver exceptional patient care across their respective teams. Joins national director biweekly meetings and attends annual/biannual clinical leadership conferences. Plays an active role in the management of their center and will help cover for other providers who may be out for various reasons. Takes an active role as needed in recruiting patients for the center and additional providers for the company. Drives a positive culture that supports a cohesive team approach, drives excellent results and relationships, and promotes "best place to work" culture measured by employee engagement scores. Upon successfully making progress on attaining consistent primary care performance trending towards that of a ChenMed PCP Partner, maintaining trajectory of medical director training, the CMD will be asked to increasingly assume the role and responsibilities of a Senior Medical Director, which may include: Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP's daily huddles within their center Leadership rounding with the PCPs (reduced involvement of market clinical leader) Partnering with Center Manager/Center General Manager to drive continued improvement of center financial performance, and helping increase center membership Performs other duties as assigned and modified at manager's discretion. PAY RANGE: $238,832 - $341,189 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. Job Type: Full Time Sign On Bonus Eligible: Yes Qualifications * High school diploma or equivalent * 2 years' experience in surgical scheduling Job Description The Surgical Coordinator is responsible for scheduling and coordinating all necessary information and required paperwork prior to and surrounding surgery. Job Duties * Scheduling all surgeries for assigned locations. * Schedule any outside testing needed for patients * Pre-certification of all surgeries. * Keep all doctors up to date on start times and any issues within their schedule. * Ability to speak with patients regarding insurance benefits, surgical co-pays and out of pocket financial responsibilities. * Make certain all surgical paperwork completed and submitted to surgical facility. * Make certain all cases are posted in PMS and EHR systems correctly. * Assist staff with related surgery or insurance issues. Benefits * Medical, Dental & Vision Insurance * Paid Sick Time & Vacation Time * 401k * Profit Sharing * 7 Paid Company Holidays Physical and Cognitive Demands The physical and cognitive demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Ability to lift or move up to 15 pounds at times. * Work with data by calculating and manipulating numbers, processing data on a computer, classify, record, store and retrieve information. * While performing the duties of this job, the employee is regularly required to talk, communicate verbally one to one, in front of groups, over the telephone or with a headset and in email. * This position requires listening to verbal communication using a telephone or with a headset and processing the information while entering the data into a computer system, processing auditory information and responding verbally back in an appropriate manner.

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Market General Manager directs and administers the day-to-day operations of multiple medical centers. The incumbent is responsible for the overall performance of the operational, economical, and people-related center level goals. They lead in providing overall direction to the operation and administrative aspects of the market, utilizing the related resources associated within the Centers. The incumbent will partner closely with the centers' clinical leadership to ensure patient care, service and clinical metrics, goals and objectives meet and/or exceed expectations. They are a servant leader who provides leadership to multiple teams to ensure growing the business and owning a profit and loss budget at each Center. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Owns and operates an average annual budget of over $100M for multiple medical centers, staffing up to 150 employees and regularly servicing up to 10,000 patients per year. Owns and operates the design, development, and implementation of the ongoing strategy for operational excellence and growth within the centers. Ensures all goals are being met/exceeded regarding the overall patient experience. Partners with market leaders to execute their business plan and meet their growth and financial objectives by ensuring action plans are generated and followed. Responsible for Training and Development of Center leaders and ensuring that those leaders are in constant development and being coached for future upward mobility. Partners with the Regional President to provide management support in the oversight and execution of high-quality, cost-effective and VIP service for clinical outcomes that align with the organization. Manages execution of key operational outcomes to ensure customer, provider and regulatory expectations are met/exceeded. Coordinates and interfaces with various COEs to ensure the appropriate resources are available to the market. Oversees communications verbalizing of a clear understanding and ownership of key scorecard measurements and of total quality measures and initiatives. Mentors, coaches, and develops operation teams in the market. Grows the team to match the needs of the business. Aids in customer resolution responses and educates management on appropriate responses. Handles escalated issues and determines proper issue resolution. Leads growth strategy for each center around disenrollment. Leads people, coordinates, and inspires the teams and achieves results under challenging circumstances. Works comfortably with financial statements, and financial concepts, in a service organization. Monitors office communication and performance to ensure that center leaders, front desk, referrals, and care teams operate in an efficient, accurate and customer-focused manner. Collaborates with center leaders to conduct performance evaluations of team members and complete any required disciplinary actions. Monitors the number of patients and wait times to ensure proper flow of patients from check-in through appointment to check-out. Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests and patient records. Works in partnership with others in developing strategies to increase and retain membership. Applies a bias towards frugality and creativity when it comes to problem solving for operational challenges, seeking to improve people, process, and systems resolutions before increasing costs and complexity. Utilizes a keen sense of business acumen that assists with understanding the business. Collaborates with leaders in relation to strategic business planning. Demonstrates an astute sense of ownership; the successful incumbent drives centers success from all dimensions - people, finance, service, growth, and outcomes, as if they owned the organization. Maintains an awareness of the competitive healthcare environment; actively drives retention and ensures that the level of service exceeds all other healthcare providers. Works with clinical providers to help schedule meetings with patients and/or write letters to/for them. Reviews reports to ensure target metrics are achieved and processes are being followed. Conducts walk-through of the Centers to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS, AND ABILITIES: Highly developed business acumen and relationship management/building skills Advanced knowledge of business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership technique and operations Possesses the knowledge, understanding, experience, skills, and abilities commensurate with managing an entity that equals or exceeds $40M in annual revenue. Superior knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction Knowledge and implementation of regulatory requirements and laws that govern clinic activities Exceptional record of accomplishment of driving revenue growth and controlling expenses Ability to effectively leverage business and organizational knowledge within and across functions Skilled in negotiating; able to effectively influence executives, leaders, and all levels within the organization in matters of transformational change and operational optimization Exceptional written and verbal communication skills Exceptional organizational and management skills, including the handling of multiple projects simultaneously and meeting tight deadlines Keen understanding of business controls and operations Must possess a high degree of emotional intelligence and integrity; driven and focused work ethic Passionate about serving others with VIP experiences; ability to naturally engage and connect with others Self-starter with the ability to think creatively and work effectively Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software Ability and willingness to travel locally, regionally, and nationwide up to 50% of the time; ability to travel regionally and nationwide up to 10% of the time. Spoken and written fluency in English This job requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: Bachelor's degree in business, Healthcare or Public Administration, Finance, Economics or a related field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required MBA or master's degree in healthcare or public administration or a related discipline preferred A minimum of 5 years' healthcare administration, budget management, finance or closely related industry work experience required A minimum of 2 years direct management/leadership experience within a customer/client service environment required Experience managing a diverse group of functional area professionals strongly preferred Experience managing and overseeing a multi-million-dollar P&L account highly desired PAY RANGE: $161,798 - $231,141 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed. Engagement and Development: Instills ChenMed values and behaviors Builds culture and strong engagement Promotes team member retention Provides clear onboarding expectations Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members Operational Excellence: Consistently executes the core model and follows the Center Playbook procedures Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients Scheduling Optimization: Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled Top 40 and risk score 70+ patients scheduled at least bi-weekly IP/ER discharge follow-up scheduled immediately with daily follow-up Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success. As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff. Front Desk Ambassador: Helping patients in and out of their vehicles Opening the door Checking in on patients who have been waiting longer than 10 minutes. Give them updates. Engaging patients and Overall Patient Experience Mary's Cafe being up front and accessible to patients and always stocked Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective action plans when needed. Serves as first point of contact and resolution for escalated patient issues/concerns/disputes. Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner. Reviews ENS notifications and ensure patients receive follow up from their Care Teams. Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed. Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline. Troubleshoots Dashboard, phone, and computer issues. Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained. Other responsibilities may include: Fills in for Care Facilitator as needed for scheduled and unscheduled absences. Cover various Front Desk tasks and duties in line with business needs Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Strong business acumen and acuity Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability and willingness to travel locally, regionally and nationwide up to 10% of the time Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: High school diploma or GED equivalent required Ability to lead and coach teams to drive positive outcomes and excellence Some college coursework preferred A minimum of 3 years' work experience in a medical facility required BLS for Healthcare Providers certification desired PAY RANGE: $19.6 - $27.99 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America's leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. The Primary Care Physician (PCP) in our organization demonstrates: • Accountability for outcomes: The PCP demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of up to 450 patients. They understand that they can strongly influence the patient's outcomes by building a trusting relationship and helping them change behaviors. • Coaching for health: The PCP acts as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients. • Simplifying for action: The PCP simplifies and prioritizes appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care teams towards their performance goals. We are an outcomes-focused, value-based organization and for their panel of patients, the following metrics are regularly measured to help PCP's become successful and reach partnership status: patient admissions/thousand, using between 18-21 appointment slots per day (each new patient count for 2 slots, follow-up patients 1 slot), CGCAHPS (patient experience), clinical gaps closures, and medical cost measures. Each PCP will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care teams. Culture is very important in the medical centers and because PCP's are leaders in our organization and centers, they are expected to help champion a positive culture of love, accountability, and passion along with center leadership. The PCP will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The PCP will work closely with the applicable managers and medical directors to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. The PCP will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: The PCP independently provides care for patients with acute and chronic illnesses encountered in the older adult patient. The PCP will take full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient. It is expected that the PCP will engage with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not). The PCP is responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs. The PCP leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office. For patients that are unable to come to the office-in hospital, SNF, LTC or homebound, PCP will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market. PCP will have an active role in the management of their center and will help cover for other providers who may be out for various reasons. It is also expected that each PCP will take an active role as needed in recruiting patients for the center and additional providers for the company. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS & ABILITIES: Competencies for Success Availability and Accessibility for patients to build trust from their patients. It is expected that PCP's will make themselves as available to their patients as possible by being open and available for walk-in visits and answering phone calls and messages in a timely manner. Service Orientation - PCP's provide care that they would want for a family member or for themselves to each patient at every interaction. Evidence Based Medicine - The PCP remains updated on evidence-based medicine, but also recognizes that factors outside of traditional medicine, like lifestyle and nutrition, have a large impact on patient health outcomes. The PCP stays up to date on clinical, nutritional, and lifestyle-based interventions to improve outcomes. Physician Leadership is integral to good healthcare, so the PCP must be willing to continuously work to develop and improve leadership skills for the benefit of one's patients, their team, their center and the company. Quality - Our patients deserve the highest quality of care. This requires a willingness to work with the care teams towards achieving high quality outcomes and quality measures. At the same time, PCPs will always be looking for ways to continuously and systematically improve their practice of medicine and the operations of their center. Influence - PCP's must competently and compassionately influence their patients, their teams, and themselves to achieve the best outcomes. Self-Care - A PCP can take the best care for their patients when they are adequately caring for themselves. That means physically, mentally, socially and spiritually. Physician wellness is important for sustainability and promoting the health of physicians, staff, and patients. Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software as used in the company Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes. Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application. This job requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required Must be able to obtain a State Medical License or already have a current, active State Medical License for the state(s) in which he/she will be working Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred. Board Eligibility is required Once Board certified, PCP will maintain board certification in their specialty by doing necessary MOC, CME and/or retaking board exams as required Must have a current DEA number for schedule II-V controlled substances Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment. PAY RANGE: $214,700 - $306,714 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Nurse Case Manager 1 (RN) is responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. The incumbent in this role will first and foremost serve as an advocate for our patients. He/She works closely with other members of the care team to develop effective plans of care and high levels of care coordination. This care planning and coordination may follow the patient from our centers into acute and post-acute facilities, as well as, their home environments. The Nurse Case Manager 1 (RN) role also involves establishing relationships with patients' families and care givers, primary care physicians, specialists, other care providers, social workers, other case managers and nurses, acute and post-acute facilities, home health care companies, and health plans. He/She adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures. CORE JOB DUTIES/RESPONSIBILITIES: Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals. Establishes a trusting relationship with patients and their caregivers. Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate. Builds relationships with preferred acute care providers (hospitalists, specialists, etc.). Directs referrals to preferred providers. Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities. In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider. Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication. Introduces self to patient/family and explains Nurse Case Manager's role and processes to contact the Nurse Case Manager for questions, guidance and education. Provides high intensity engagement with patient and family. Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs. Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/family's ability to make informed decisions. Addresses advanced care planning including treatment goals and advance directives. Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs. Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker. Reports observed or suspected child or adult abuse pursuant to mandated requirements. Obtains onsite and EMR access at priority facilities. Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate. Submits required documentation in a timely manner and in appropriate computer system. Participates in surveys, studies and special projects as assigned. Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery. Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe. Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided. Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes. Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services. Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment. Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs. Attends meetings as assigned Performs other duties as assigned and modified at manager's discretion. There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions : Acute Case Manager ( primarily hospital based) Responsibilities include all the above “Core” duties/responsibilities plus the following: Identify appropriateness of inpatient vs. observation status. Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits. Implement the ACM Coaching program with the appropriate patient population. In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed. Facilitate discharge to appropriate level of care and preferred providers Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager. Document the appropriate date that the patient is medically discharged and update as appropriate. Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver. As appropriate, discuss patients' eligibility for CCM or DM programs and identify patient interest in participation. Coordinate acute UR physician meetings. Community Case Manager ( primarily clinic and community based ) Responsibilities include all the above “Core” duties/responsibilities plus the following: Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team. Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions. Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting. Coordinate the Plan of Care: Conducts/coordinates initial case management assessment of patients to determine outpatient needs. Ensures individual plan of care reflects patient needs and services available. Makes recommendations to the team. Completes individual plan of care with patients and team members. Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly. Assesses the environment of care, e.g., safety and security. Assesses the caregiver capacity and willingness to provide care. Assesses patient and caregiver educational needs. Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings. Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks. Coordinates the delivery of services to effectively address patient needs. Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs. Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients. Establishes a supportive and motivational relationship with patients that support patient self-management Monitors the quality, frequency and appropriateness of HHA visits and other outpatient services. Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate. Community/Skilled Nursing Facility Case Manager ( Community Case Manager Role with additional SNF duties as assigned ) Responsibilities include all the above “Core” duties/responsibilities plus the following: Community Case Manager role as above. CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate. Validates appropriate level of care/LOS. Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care. Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits. Collaborates with payor onsite SNF CMs. Transitional Case Manager ( Blended Acute and Community Case Manager Roles ) Responsibilities include all the above “Core” duties/responsibilities plus the following: Acute and Community Case Manager roles as above. KNOWLEDGE, SKILLS AND ABILITIES: Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Critical thinking skills required. Ability to work autonomously is required. Ability to monitor, assess and record patients' progress and adjust and plan accordingly. Ability to plan, implement and evaluate individual patient care plans. Knowledge of nursing and case management theory and practice. Knowledge of patient care charts and patient histories. Knowledge of clinical and social services documentation procedures and standards. Knowledge of community health services and social services support agencies and networks. Organizing and coordinating skills. Ability to communicate technical information to non-technical personnel. Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software. Ability and willingness to travel locally, regionally and nationwide up to 10% of the time. Spoken and written fluency in English. Bilingual preferred. PAY RANGE: $35.8 - $51.17 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. Schedule Monday through Friday 40-hour work week with overtime, working hours range between 7 am and 5 pm. Job Type: Full Time Qualifications * High school diploma or GED * 1 year front desk experience in a medical office or equivalent (desired) * Knowledge of ICD-10, CPT, Microsoft Office Suite * Nextgen knowledge preferred but not required Full Job Description Mid Atlantic Retina is one of the largest retina practices in the area, offering bonuses and growth opportunities for employees to not just work a job, but build a career. As a Front Desk employee, you will check patients in and out, copy patient insurance cards and ensure referrals are presented. You will complete information in the EMR system, enter and verify insurance, schedule patients and assist with other office related tasks. Benefits * 401(k) & Profit Sharing * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Short & Long Term Disability * Paid Time Off * Bonuses Physical & Cognitive Demands * The employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. * Lift or move objects weighing over 20 pounds. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light. * Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to assist patients with credit card payments, stylus and insurance cards at check in / check out. * Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information. * Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients.

This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. Job Type: Full Time Qualifications High school diploma or GED 1 year health care experience or equivalent medical training desired (but not required) Desire to work with patients Job Description Mid Atlantic Retina is one of the largest retina practices in the area, offering bonuses, top pay and growth opportunities for employees to not just work a job, but build a career. As an ophthalmic technician, you will take patient histories in the EMR system, do vision exams, prep patients for injections, administer drops, perform a variety of imaging tests, complete charting, scribing and other tasks. Benefits 401(k) & Profit Sharing Health Insurance Dental Insurance Vision Insurance Life Insurance Short & Long Term Disability Paid Time Off Bonuses Physical & Cognitive Demands The employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. This position is very active and requires standing and walking all day in order to get patients and bring them to rooms, assist physicians and rotate assignments with other staff. Lift or move objects weighing over 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light. Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to administer drops. Use senses to observe and examine patients, paying attention to detail. Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information. Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients. Sustain physical contact with another person in order to guide them due to diminished vision. Job Posted by ApplicantPro

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment Flexible to work evening, weekends and/or holidays as needed EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. Job Type: Full Time Sign On Bonus Eligible: Yes Qualifications High school diploma or equivalent 2 years' experience in surgical scheduling Job Description The Surgical Coordinator is responsible for scheduling and coordinating all necessary information and required paperwork prior to and surrounding surgery. Job Duties Scheduling all surgeries for assigned locations. Schedule any outside testing needed for patients Pre-certification of all surgeries. Keep all doctors up to date on start times and any issues within their schedule. Ability to speak with patients regarding insurance benefits, surgical co-pays and out of pocket financial responsibilities. Make certain all surgical paperwork completed and submitted to surgical facility. Make certain all cases are posted in PMS and EHR systems correctly. Assist staff with related surgery or insurance issues. Benefits Medical, Dental & Vision Insurance Paid Sick Time & Vacation Time 401k Profit Sharing 7 Paid Company Holidays Physical and Cognitive Demands The physical and cognitive demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to lift or move up to 15 pounds at times. Work with data by calculating and manipulating numbers, processing data on a computer, classify, record, store and retrieve information. While performing the duties of this job, the employee is regularly required to talk, communicate verbally one to one, in front of groups, over the telephone or with a headset and in email. This position requires listening to verbal communication using a telephone or with a headset and processing the information while entering the data into a computer system, processing auditory information and responding verbally back in an appropriate manner. Job Posted by ApplicantPro

This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. Job Type: Full Time Qualifications High school diploma or GED 1 year health care experience or equivalent medical training desired (but not required) Desire to work with patients Job Description Mid Atlantic Retina is one of the largest retina practices in the area, offering bonuses, top pay and growth opportunities for employees to not just work a job, but build a career. As an ophthalmic technician, you will take patient histories in the EMR system, do vision exams, prep patients for injections, administer drops, perform a variety of imaging tests, complete charting, scribing and other tasks. Benefits 401(k) & Profit Sharing Health Insurance Dental Insurance Vision Insurance Life Insurance Short & Long Term Disability Paid Time Off (Sick & Vacation) Bonuses Physical & Cognitive Demands The employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. This position is very active and requires standing and walking all day in order to get patients and bring them to rooms, assist physicians and rotate assignments with other staff. Lift or move objects weighing over 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light. Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to administer drops. Use senses to observe and examine patients, paying attention to detail. Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information. Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients. Sustain physical contact with another person in order to guide them due to diminished vision. Job Posted by ApplicantPro

This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. Schedule Monday through Friday 40-hour work week with overtime, working hours range between 7 am and 5 pm. Job Type: Full Time Qualifications High school diploma or GED 1 year front desk experience in a medical office or equivalent (desired) Knowledge of ICD-10, CPT, Microsoft Office Suite Nextgen knowledge preferred but not required Full Job Description Mid Atlantic Retina is one of the largest retina practices in the area, offering bonuses and growth opportunities for employees to not just work a job, but build a career. As a Front Desk employee, you will check patients in and out, copy patient insurance cards and ensure referrals are presented. You will complete information in the EMR system, enter and verify insurance, schedule patients and assist with other office related tasks. Benefits 401(k) & Profit Sharing Health Insurance Dental Insurance Vision Insurance Life Insurance Short & Long Term Disability Paid Time Off Bonuses Physical & Cognitive Demands The employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. Lift or move objects weighing over 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light. Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to assist patients with credit card payments, stylus and insurance cards at check in / check out. Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information. Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients. Job Posted by ApplicantPro

The Director of Operations Retina Service plans, evaluates, leads and directs all day to day activities and operations of Mid Atlantic Retina's Wills Eye Hospital location. They are responsible for assisting MAR fellows with training and scheduling as well as directing the duties, priorities, and necessities of various routines to be carried out on a daily basis by all MAR employees in order to ensure efficient flow of patients and day-to-day operations. Essential Functions * Assists in the development and enforcement of clinical and administrative policies, procedures and safety protocols as they relate to the Wills Eye Hospital location. * Acts as a liaison between doctors and managers to support operations. * Plans and participates in annual fellowship interview weekend. * Conducts weekly meetings with fellows to establish and maintain schedules for surgery and clinic. * Reviews and corrects new fellow clinical charts. Provides feedback for improvement. * Provides training for fellows to ensure proper billing and coding procedures. * Reviews monthly billing goals for Retina Service to ensure fellows are appropriately billing and coding. * Meets on a regular basis with the Director of Fellowship Program to ensure that all program goals are being met. * Oversees and participates in the hiring, training and management of Mid Atlantic Retina's Wills Eye location managers and personnel. * Manages the Physician of Session schedules and points tracking for yearly calculations of Retina Service. * Reviews and facilitates decisions regarding patients unable to meet financial responsibilities. * Maintains open communication with Wills Eye Administration in order to manage shared patients. * Builds and maintains relationships with Wills Eye Hospital staff in order to manage billing reconciliation between MAR and Wills Eye. * Monitors and reports hours that MAR Physicians oversee Jefferson university students. * Collaborates with Wills Eye staff and sub-contractors to facilitate building and suite maintenance, repairs and upgrades. * Responsible for the purchasing and scheduling of repairs for all clinical equipment throughout the practice. Ensures the maintained in adequate working order. * Maintains and supports patient satisfaction by addressing concerns and enacting policy and procedural changes as needed. * Interacts regularly with the Medical education office to discuss special events and educational programs. * Standing member of MAR Committees and participates in ad hoc committees as needed. * Remains current with emerging technology. * Travels as needed. * Performs other duties as assigned. Work Environment This job operates in a clinical and professional office environment. This role routinely uses both standard office equipment as well as clinical equipment. Standard office equipment examples would include (but not be limited by) computers, phones, photocopiers, scanners, filing cabinets and fax machines. Clinical equipment would include any diagnostic equipment found in a retina clinic and surgical setting and operating room. Physical and Cognitive Demands The physical and cognitive demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * This position is very active and requires standing and walking all day in order to get patients and bring them to rooms, assist physicians and rotate assignments with other staff. * Use senses to observe to observe staff responses and examine patients while paying close attention to detail. * While performing the duties of this job, the employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. * Occasional bending, kneeling, stooping, and crouching. * Lift or move objects weighing over 15 pounds as needed. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus with or without corrective lenses. Working environment in exam rooms is often in moderate light. * Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. * Ability to raise dominant arm above shoulder height to administer drops. * Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information. * Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients. * Sustain physical contact with another person in order to guide them due to their diminished vision. * Ability to follow through on plans or instructions. Position Type/Expected Hours of Work This is a full-time position. Must be available by cell phone after hours. Occasional evening and weekend work may be required as job duties demand. Travel Willingness to travel is required. EEO Statement MAR is a proud Equal Opportunity Employer.