Customer Service Associate jobs at Mid-Continent Public Library

- 24 jobs

Part-Time Customer Service Associate I - Oak Grove
Mid-Continent Public Library 4.1
Customer service associate job at Mid-Continent Public Library
Job Title: Customer Service Associate I Branch or Department: Assigned Branch Reports to: Branch Management Team Supervises: N/A FLSA Status: Overtime Non-Exempt Benefits Classification: Part Time Salary/Wage: $16.70 per hour Work Location: Assigned Branch Work Schedule: Evening and Weekend availability Required Hours per Week/Year: : Hours per Week/Year: Min. 8 hr/wk; Max 950 hr/yr (Part time) Revision Date: September 2025 Anticipated Closing Date: 12/29/2025 At Mid-Continent Public Library We: Imagine. We inspire innovation through curiosity and exploration. Try new things. We empower what works and learn from the rest. Lead the way. We connect people to information, ideas, and inspiration. Welcome all. We embrace new perspectives and listen with humility. Everything we do, we do together. Position Overview The Customer Service Associate I is the first point of contact for customers and is responsible for providing exceptional customer service the majority of their time in-person at the desk and over the phone. Essential Functions Provides Customer Service in person and over the phone Acts as a guide for customers in use of the library and its resources Demonstrates use of technology and digital services to customers Recommends materials to customers based on interests, needs and availability Assists customers with library card accounts, including the receiving and recording of payment Uses creative techniques in displays to reach browsers who do not approach staff Delivers materials outdoors to customers who request curbside delivery Contributes to the maintenance of the library collection Processes library materials for customer access Shelves library materials correctly and efficiently Straightens and shifts library materials to ensure adequate space and a neat appearance Education and Experience High School Diploma/HiSet/GED Completion Required Customer Service experience Preferred Knowledge, Skills, and Abilities All successful team members at MCPL should demonstrate: Ability to use effective verbal, written, and discreet communication with management, co-workers, and the public. Ability to work effectively in a team environment. Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position. Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers. Fundamental understanding of their own contribution to a welcoming and respectful workplace and library for all. Strong ability to follow instructions and work as part of a team. Reliable, punctual, and flexible with scheduling. Good communication skills and the ability to stay calm under pressure. Ability to work in a fast-paced environment and adapt to changing needs. Age Requirement Must be at least 18 years of age MVR Requirement None Work Environment (Indoor/Outdoor) Works both indoors and outdoors and must have considerable tolerance for weather conditions, dust, mold, scents, allergens, and communicable diseases which enable the employee to work outside at a facility, handle construction and library materials, work in older buildings and on jobsites, and interact with coworkers and the public Essential physical abilities to be accomplished with or without reasonable accommodation are: Daily (greater than 50% of the time) Standing (up to 1 hour at a time) Walking (even ground) Lifting 1-10 pounds Lifting 11-25 pounds Pushing/Pulling 1-10 pounds Pushing/Pulling 11-25 pounds Bending/Stooping Kneeling Reaching above shoulder Receiving Communication and Instructions (vision, reading, hearing) Conveying Communication and Instructions (Speaking, writing) Using computer data entry tools - keyboard, mouse, touchscreen, scanner Sitting Receiving Communication and Instructions (vision, reading, hearing) Conveying Communication and Instructions (Speaking, writing) Using computer data entry tools - keyboard, mouse, touchscreen, scanner Frequently (up to 50% of the time) Standing (more than 1 hour at a time) Walking (variable surfaces) Lifting 26-40 pounds Lifting 40+ pounds Sitting Pushing/Pulling 26-40 pounds Pushing/Pulling 40+ pounds Standing (up to 1 hour at a time) Standing (more than 1 hour at a time) Walking (even ground) Walking (variable surfaces) Lifting 1-10 pounds Lifting 11-25 pounds Pushing/Pulling 1-10 pounds Pushing/Pulling 11-25 pounds Pushing/Pulling 26-40 pounds Pushing/Pulling 40+ pounds Bending/Stooping Kneeling Reaching above shoulder Occasionally (approximately 1-2 times per month) Climbing stepstools Climbing ladders Lifting 26-40 pounds Rarely (1-5 times per year) Lifting 40+ pounds Climbing stepstools Climbing ladders NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or other protected class in accordance with applicable federal, state, and local laws. Any applicant requiring an accommodation should contact the Mid-Continent Public Library Human Resources Department at ************. Applicants will be considered for employment opportunities on the merits of their skills and experience related to the position sought. Employment offers are conditional upon submitting a criminal records check, identity verification, and national sex offender registry check. Applicants will not be denied employment solely or in part because of a prior conviction, unless MCPL determines the conviction is job-related. If a background check yields information that is of concern to MCPL, the applicant will be given an opportunity to review the background check findings and present information regarding inaccuracy, mitigating circumstances, and rehabilitation.
$16.7 hourly 7d ago
Part-Time Customer Service Associate II - Camden Point
Mid-Continent Public Library 4.1
Customer service associate job at Mid-Continent Public Library
Job Title: Customer Service Associate II Branch or Department: Assigned Branch Reports to: Branch Management Team Supervises: N/A FLSA Status: Overtime Nonexempt Benefits Classification: Full-Time Salary/Wage: $17.70 per hour Work Location: Assigned Branch Work Schedule: This position will work a variable schedule within normal operating hours, including morning, afternoon, and evenings with an emphasis on Saturdays and Monday evenings. They will occasionally provide support at the Dearborn and Edgerton branches as needed. Hours per Week/Year: Min. 8 hr/wk; Max 950 hr/yr (Part time) Revision Date: September 2025 Anticipated Closing Date/Time: 12/29 @ 10:00am At Mid-Continent Public Library We: Imagine. We inspire innovation through curiosity and exploration. Try new things. We empower what works and learn from the rest. Lead the way. We connect people to information, ideas, and inspiration. Welcome all. We embrace new perspectives and listen with humility. Everything we do, we do together. Position Overview The Customer Service Associate II is often the first point of contact for customers and is responsible for providing exceptional customer service in-person at the desk and over the phone. They also provide support for a variety of day-to-day library needs, such as book club support, supplies, merchandising, etc. Essential Functions Provides Customer Service in person and over the phone Acts as a guide for customers in use of the library and its resources Demonstrates use of technology and digital services to customers Recommends materials to customers based on interests, needs and availability Assists customers with library card accounts, including the receiving and recording of payment Uses creative techniques in displays to reach browsers who do not approach staff Delivers materials outdoors to customers who request curbside delivery Contributes to the maintenance of the library collection Processes library materials for customer access Shelves library materials correctly and efficiently Straightens and shifts library materials to ensure adequate space and a neat appearance Building Upkeep Ensures the library and its grounds are clean and orderly Basic custodial duties as needed, including shoveling snow Manages behind the scenes processes as assigned Manages reports, order supplies, coordinates inventory, assists in organization of magazines and other processes Acts as a liaison to Library's Headquarter departments Non-Essential Functions This position could be designed as shift lead May serve as a facilitator and point of contact for book groups Education and Experience High School Diploma/HiSet/GED Completion Required Customer Service experience Preferred Required Knowledge, Skills, and Abilities All successful team members at MCPL should demonstrate: Ability to use effective verbal, written, and discreet communication with management, co-workers, and the public. Ability to work effectively in a team environment. Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position. Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers. Fundamental understanding of their own contribution to a welcoming and respectful workplace and library for all. Strong ability to follow instructions and work as part of a team. Reliable, punctual, and flexible with scheduling. Good communication skills and the ability to stay calm under pressure. Ability to work in a fast-paced environment and adapt to changing needs. Age Requirement Must be at least 18 years of age MVR Requirement None Work Environment (Indoor/Outdoor) Works both indoors and outdoors and must have considerable tolerance for weather conditions, dust, mold, scents, allergens, and communicable diseases which enable the employee to work outside at a facility, handle construction and library materials, work in older buildings and on jobsites, and interact with coworkers and the public Essential physical abilities to be accomplished with or without reasonable accommodation are Daily (greater than 50% of the time) Standing (up to 1 hour at a time) Walking (even ground) Lifting 1-10 pounds Lifting 11-25 pounds Pushing/Pulling 1-10 pounds Pushing/Pulling 11-25 pounds Bending/Stooping Kneeling Reaching above shoulder Receiving Communication and Instructions (vision, reading, hearing) Conveying Communication and Instructions (Speaking, writing) Using computer data entry tools - keyboard, mouse, touchscreen, scanner Sitting Receiving Communication and Instructions (vision, reading, hearing) Conveying Communication and Instructions (Speaking, writing) Using computer data entry tools - keyboard, mouse, touchscreen, scanner Frequently (up to 50% of the time) Standing (more than 1 hour at a time) Walking (variable surfaces) Lifting 26-40 pounds Lifting 40+ pounds Sitting Pushing/Pulling 26-40 pounds Pushing/Pulling 40+ pounds Standing (up to 1 hour at a time) Standing (more than 1 hour at a time) Walking (even ground) Walking (variable surfaces) Lifting 1-10 pounds Lifting 11-25 pounds Pushing/Pulling 1-10 pounds Pushing/Pulling 11-25 pounds Pushing/Pulling 26-40 pounds Pushing/Pulling 40+ pounds Bending/Stooping Kneeling Reaching above shoulder Occasionally (approximately 1-2 times per month) Climbing stepstools Climbing ladders Lifting 26-40 pounds Rarely (1-5 times per year) Lifting 40+ pounds Climbing stepstools Climbing ladders NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or other protected class in accordance with applicable federal, state, and local laws. Any applicant requiring an accommodation should contact the Mid-Continent Public Library Human Resources Department at ************. Applicants will be considered for employment opportunities on the merits of their skills and experience related to the position sought. Employment offers are conditional upon submitting a criminal records check, identity verification, and national sex offender registry check. Applicants will not be denied employment solely or in part because of a prior conviction, unless MCPL determines the conviction is job-related. If a background check yields information that is of concern to MCPL, the applicant will be given an opportunity to review the background check findings and present information regarding inaccuracy, mitigating circumstances, and rehabilitation.
$17.7 hourly 14d ago
Case Initiation and Customer Service Clerk
United States Courts 4.7
Saint Louis, MO jobs
Court Name/Organization Missouri Eastern District Court Overview of the Position This position is located in the Clerk's office. The incumbent receives and checks incoming documents for conformity with federal and local rules. The documents become the official basis of court actions. The incumbent has the initial contact of the Clerk's office between the general public, litigants, and the bar. Location St. Louis, MO Opening and Closing Dates 09/24/2025 - Open Until Filled Appointment Type Permanent Classification Level/Grade CL 24 - CL 25 Salary $45,382 - $81,458 Link to Court Careers Information ************ moed. uscourts. gov/employment/clerks-office/cics-0925/case-initiatio… Announcement Number CICS-0925 Link to Job Announcement
$45.4k-81.5k yearly 16d ago
Case Initiation and Customer Service Clerk
United States Courts 4.7
Saint Louis, MO jobs
Court Name/Organization Missouri Eastern District Court Overview of the Position This position is located in the Clerk's office. The incumbent receives and checks incoming documents for conformity with federal and local rules. The documents become the official basis of court actions. The incumbent has the initial contact of the Clerk's office between the general public, litigants, and the bar. Location St. Louis, MO Opening and Closing Dates 11/20/2025 - Open Until Filled Appointment Type Permanent Salary Not specified Link to Court Careers Information ************ moed. uscourts. gov/employment Announcement Number CISI-1125 Link to Job Announcement
$39k-49k yearly est. 34d ago
Retail Associate
Washington Mo 4.3
Washington, MO jobs
GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$29k-34k yearly est. Auto-Apply 60d+ ago
Part-Time Customer Service Associate II - Dearborn
Mid-Continent Public Library 4.1
Customer service associate job at Mid-Continent Public Library
Job Title: Customer Service Associate II Branch or Department: Assigned Branch Reports to: Branch Management Team Supervises: N/A FLSA Status: Overtime Nonexempt Benefits Classification: Full-Time Salary/Wage: $17.70 per hour Work Location: Assigned Branch Work Schedule: : This position will work a variable schedule within normal operating hours, including morning, afternoon, and evenings with an emphasis on Saturdays and Tuesday evenings. They will occasionally provide support at the Edgerton and Camden Point branches as needed. Hours per Week/Year: Min. 8 hr/wk; Max 950 hr/yr (Part time) Revision Date: September 2025 Anticipated Closing Date/Time: 12/29 @ 10:00am At Mid-Continent Public Library We: Imagine. We inspire innovation through curiosity and exploration. Try new things. We empower what works and learn from the rest. Lead the way. We connect people to information, ideas, and inspiration. Welcome all. We embrace new perspectives and listen with humility. Everything we do, we do together. Position Overview The Customer Service Associate II is often the first point of contact for customers and is responsible for providing exceptional customer service in-person at the desk and over the phone. They also provide support for a variety of day-to-day library needs, such as book club support, supplies, merchandising, etc. Essential Functions Provides Customer Service in person and over the phone Acts as a guide for customers in use of the library and its resources Demonstrates use of technology and digital services to customers Recommends materials to customers based on interests, needs and availability Assists customers with library card accounts, including the receiving and recording of payment Uses creative techniques in displays to reach browsers who do not approach staff Delivers materials outdoors to customers who request curbside delivery Contributes to the maintenance of the library collection Processes library materials for customer access Shelves library materials correctly and efficiently Straightens and shifts library materials to ensure adequate space and a neat appearance Building Upkeep Ensures the library and its grounds are clean and orderly Basic custodial duties as needed, including shoveling snow Manages behind the scenes processes as assigned Manages reports, order supplies, coordinates inventory, assists in organization of magazines and other processes Acts as a liaison to Library's Headquarter departments Non-Essential Functions This position could be designed as shift lead May serve as a facilitator and point of contact for book groups Education and Experience High School Diploma/HiSet/GED Completion Required Customer Service experience Preferred Required Knowledge, Skills, and Abilities All successful team members at MCPL should demonstrate: Ability to use effective verbal, written, and discreet communication with management, co-workers, and the public. Ability to work effectively in a team environment. Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position. Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers. Fundamental understanding of their own contribution to a welcoming and respectful workplace and library for all. Strong ability to follow instructions and work as part of a team. Reliable, punctual, and flexible with scheduling. Good communication skills and the ability to stay calm under pressure. Ability to work in a fast-paced environment and adapt to changing needs. Age Requirement Must be at least 18 years of age MVR Requirement None Work Environment (Indoor/Outdoor) Works both indoors and outdoors and must have considerable tolerance for weather conditions, dust, mold, scents, allergens, and communicable diseases which enable the employee to work outside at a facility, handle construction and library materials, work in older buildings and on jobsites, and interact with coworkers and the public Essential physical abilities to be accomplished with or without reasonable accommodation are Daily (greater than 50% of the time) Standing (up to 1 hour at a time) Walking (even ground) Lifting 1-10 pounds Lifting 11-25 pounds Pushing/Pulling 1-10 pounds Pushing/Pulling 11-25 pounds Bending/Stooping Kneeling Reaching above shoulder Receiving Communication and Instructions (vision, reading, hearing) Conveying Communication and Instructions (Speaking, writing) Using computer data entry tools - keyboard, mouse, touchscreen, scanner Sitting Receiving Communication and Instructions (vision, reading, hearing) Conveying Communication and Instructions (Speaking, writing) Using computer data entry tools - keyboard, mouse, touchscreen, scanner Frequently (up to 50% of the time) Standing (more than 1 hour at a time) Walking (variable surfaces) Lifting 26-40 pounds Lifting 40+ pounds Sitting Pushing/Pulling 26-40 pounds Pushing/Pulling 40+ pounds Standing (up to 1 hour at a time) Standing (more than 1 hour at a time) Walking (even ground) Walking (variable surfaces) Lifting 1-10 pounds Lifting 11-25 pounds Pushing/Pulling 1-10 pounds Pushing/Pulling 11-25 pounds Pushing/Pulling 26-40 pounds Pushing/Pulling 40+ pounds Bending/Stooping Kneeling Reaching above shoulder Occasionally (approximately 1-2 times per month) Climbing stepstools Climbing ladders Lifting 26-40 pounds Rarely (1-5 times per year) Lifting 40+ pounds Climbing stepstools Climbing ladders NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or other protected class in accordance with applicable federal, state, and local laws. Any applicant requiring an accommodation should contact the Mid-Continent Public Library Human Resources Department at ************. Applicants will be considered for employment opportunities on the merits of their skills and experience related to the position sought. Employment offers are conditional upon submitting a criminal records check, identity verification, and national sex offender registry check. Applicants will not be denied employment solely or in part because of a prior conviction, unless MCPL determines the conviction is job-related. If a background check yields information that is of concern to MCPL, the applicant will be given an opportunity to review the background check findings and present information regarding inaccuracy, mitigating circumstances, and rehabilitation.
$17.7 hourly 14d ago
Customer Service-Field Representative (Water and Sewer)
City of O'Fallon 3.4
OFallon, MO jobs
The City of O'Fallon, MO is looking to hire a full time Customer Service Field Representative for the Water and Sewer Division for the locates, tap inspections and/or the Fats, Oils and Grease (FOG) programs. Our Customer Service Field Representative earns competitive hourly rates from $25.98 to $ 38.97 (top of grade) with an expected starting pay rate of $25.98 - $32.49. The City of O'Fallon values its employees and their wellbeing. Our benefits package includes comprehensive insurance and wellness programs such as Medical, Dental, Vision, employer-paid Accident and Life Insurance; an optional Health Savings Account (HSA) with employer contributions; Flexible Spending Accounts (FSAs); optional Pet Insurance; reward wellness incentives; onsite workout facilities; discounted membership at Renaud Fitness/Aquatic Center; an Employee Assistance Program (EAP); and Identity-Theft Protection.To promote work-life balance, paid leave benefits include 3 weeks of vacation for new hires, 11 holidays, 1 personal holiday, sick leave, and extended illness for oneself or to care for family members. Some facilities even feature designated, fully furnished Zen and lactation rooms. The City of O'Fallon participates in the Missouri LAGERS L-6 Pension Plan and offer a 457 (b) Retirement Plans. Committed to continued employee growth, the City also offers tuition reimbursement. As part of our Water and Sewer Division, you will be responsible for locating and marking the locations of City-owned utilities as part of the Missouri One Call System. Generally, your schedule will be daytime hours Monday through Friday, but overtime hours may be required occasionally. Responsibilities and duties include: Locating and marking the exact location of City owned utilities, including water lines, sewer lines, buried conduit/cable, and Meeting with other departments, residents, contractors, developers, other governmental agencies and utility companies to discuss and resolve issues relating to City owned utilities and/or the FOG Program. Preparing a schedule of utility locate activities and routine work order activities Performing field surveys and Preparing reports and documenting Managing and updating utility location plans, records, and files (electronically and hard copy). Completing routine work Responding to and resolving customer concerns Collecting samples for laboratory Responding to emergency situations and participate in the City's snow removal and winter operations Inspecting new water connections to the Distribution Installing, replacing, troubleshooting & repairing water meters as needed Performing inspections, sending letters and notifications for the City FOG program and working with owners, operators, haulers, etc. on compliance matters. Maintaining a schedule for business compliance with the FOG Program and follow-up procedures. We're looking for someone who is able to read and understand engineering design drawings, as-built drawings, City Codes and utility maps. This person should be knowledgeable in the construction, maintenance and repair of water distribution systems. Could this be the opportunity for you? We look for employees who: Exhibit self-motivation by always looking for ways to improve their knowledge and skills Have the ability to operate equipment and machinery such as underground locating equipment, computers, GIS software, two-way radios and common hand tools Possess knowledge of safety principles associated with active construction zones Skilled in communicating with the public and others, such as contractors and other City employees Maintain their assigned vehicles and equipment with care Get great satisfaction from contributing to what makes O'Fallon such a great place to live! Requirements include: High school diploma or GED required. One year of construction experience or equivalent experience involving construction of underground facilities. Experience locating utilities using the Missouri One Call System is preferred. Ability to work outside in all types of weather conditions. Possession of or ability to readily obtain a valid motor vehicle operator's license. The City of O'Fallon is an Equal Opportunity Employer and participates in E-Verify.
$25k-32k yearly est. 6d ago
Customer Service-Field Representative (Water and Sewer)
City of O'Fallon 3.4
OFallon, MO jobs
Job Description The City of O'Fallon, MO is looking to hire a full time Customer Service Field Representative for the Water and Sewer Division for the locates, tap inspections and/or the Fats, Oils and Grease (FOG) programs. Our Customer Service Field Representative earns competitive hourly rates from $25.98 to $ 38.97 (top of grade) with an expected starting pay rate of $25.98 - $32.49. The City of O'Fallon values its employees and their wellbeing. Our benefits package includes comprehensive insurance and wellness programs such as Medical, Dental, Vision, employer-paid Accident and Life Insurance; an optional Health Savings Account (HSA) with employer contributions; Flexible Spending Accounts (FSAs); optional Pet Insurance; reward wellness incentives; onsite workout facilities; discounted membership at Renaud Fitness/Aquatic Center; an Employee Assistance Program (EAP); and Identity-Theft Protection.To promote work-life balance, paid leave benefits include 3 weeks of vacation for new hires, 11 holidays, 1 personal holiday, sick leave, and extended illness for oneself or to care for family members. Some facilities even feature designated, fully furnished Zen and lactation rooms. The City of O'Fallon participates in the Missouri LAGERS L-6 Pension Plan and offer a 457 (b) Retirement Plans. Committed to continued employee growth, the City also offers tuition reimbursement. As part of our Water and Sewer Division, you will be responsible for locating and marking the locations of City-owned utilities as part of the Missouri One Call System. Generally, your schedule will be daytime hours Monday through Friday, but overtime hours may be required occasionally. Responsibilities and duties include: Locating and marking the exact location of City owned utilities, including water lines, sewer lines, buried conduit/cable, and Meeting with other departments, residents, contractors, developers, other governmental agencies and utility companies to discuss and resolve issues relating to City owned utilities and/or the FOG Program. Preparing a schedule of utility locate activities and routine work order activities Performing field surveys and Preparing reports and documenting Managing and updating utility location plans, records, and files (electronically and hard copy). Completing routine work Responding to and resolving customer concerns Collecting samples for laboratory Responding to emergency situations and participate in the City's snow removal and winter operations Inspecting new water connections to the Distribution Installing, replacing, troubleshooting & repairing water meters as needed Performing inspections, sending letters and notifications for the City FOG program and working with owners, operators, haulers, etc. on compliance matters. Maintaining a schedule for business compliance with the FOG Program and follow-up procedures. We're looking for someone who is able to read and understand engineering design drawings, as-built drawings, City Codes and utility maps. This person should be knowledgeable in the construction, maintenance and repair of water distribution systems. Could this be the opportunity for you? We look for employees who: Exhibit self-motivation by always looking for ways to improve their knowledge and skills Have the ability to operate equipment and machinery such as underground locating equipment, computers, GIS software, two-way radios and common hand tools Possess knowledge of safety principles associated with active construction zones Skilled in communicating with the public and others, such as contractors and other City employees Maintain their assigned vehicles and equipment with care Get great satisfaction from contributing to what makes O'Fallon such a great place to live! Requirements include: High school diploma or GED required. One year of construction experience or equivalent experience involving construction of underground facilities. Experience locating utilities using the Missouri One Call System is preferred. Ability to work outside in all types of weather conditions. Possession of or ability to readily obtain a valid motor vehicle operator's license. The City of O'Fallon is an Equal Opportunity Employer and participates in E-Verify. Job Posted by ApplicantPro
$25k-32k yearly est. 8d ago
Customer Experience Representative
City of Blue Springs 4.1
Blue Springs, MO jobs
JOB SUMMARY STATEMENT: Performs front-facing customer service and case management support for all City Development functions, including permitting, licensing, planning and code administration. Serves as the first point of contact for residents, contractors, and businesses; provide guided navigation through City processes; addresses service needs proactively; and ensures consistent, high-quality customer experience across divisions. Responsible for accurate intake, documentation, communication, and coordination with planning, codes, and building staff. DUTIES AND RESPONSIBILITIES: 1. Serve as the primary customer service representative for walk-ins, phone calls, and digital inquiries; provide clear guidance on procedures, requirements, timelines, and next steps. 2. Identify customer needs, resolve basic issues when possible, and route complex matters to the appropriate division with accurate documentation and follow-through. 3. Manage case intake and tracking, including entering and updating records, providing status updates, and ensuring timely communication to applicants and staff. 4. Receive and process service requests, code inquiries, and complaints; create code cases as needed and provide complete information to assigned inspectors. 5. Coordinate the primary building inspection line, including daily maintenance, customer communication, and scheduling inspections. 6. Prepare and distribute customer-facing communication materials, including expiring permit notices; void expired permit invoices to maintain system accuracy. 7. Complete month-end Codes reporting on the first business day of each month. 8. Support customer workflow and communication through the City's online Request Tracker portal. 9. Perform routine administrative tasks including document and mail distribution within the department. 10. Register voters for Jackson County in accordance with county procedures. 11. Process financial tasks, including rotating second signature responsibilities for daily cash reports and completing full-time cash reporting during assigned months. 12. Coordinate customer appointments, internal meetings, and consultations across City Development divisions as needed. 13. Assist with digital document management, workflow standardization, and data organization. 14. Collaborate with internal departments and external partners to improve customer service, resolve issues, and support process clarity. 15. Support departmental reporting, customer service metrics, and continuous improvement efforts. 16. Maintain cross-training across Business Services, Planning, Codes, and Building to provide consistent, unified counter support. 17. Participate in special projects related to customer experience, workflow improvements, and major initiatives such as EnerGov upgrades. 18. Perform other duties as assigned. The above duties and responsibilities include those tasks, physical and mental requirements, visual requirement, unique physical surroundings and mental/cognitive abilities required to perform the essential elements of the position. GENERAL QUALIFICATIONS: 1. Education and Special License(s)/Certifications - High school diploma or GED. 2. Experience - Two to three years of clerical and customer service experience. 3. Skills - Skill in operating personal computer, including Microsoft Office (Excel, Word) software and general office equipment. Knowledge of ESRI/Arcview and GIS experience with municipal zoning codes preferred. Knowledge of basic budgetary and accounting principals, recordkeeping, report preparation, filing methods and records management techniques. 4. Mental Requirements - Ability to communicate effectively, orally and in writing, and interface positively with the general public. Ability to perform tasks with minimum supervision. Ability to follow oral and written instructions. 5. Physical Requirements - Must be able to sit for prolonged periods; must be able to listen to normal conversation; must be able to walk occasionally, and use hands and fingers to operate, handle, or feel objects, tools, or controls; must be able to reach with hands and arms; must be able to have vision sufficient to see close up and have the ability to adjust focus; and, must be able to occasionally lift up to 30 pounds and transport it 15 feet. 6. Supervisory Responsibility - None. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. These conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The City of Blue Springs is an organization that strives to embrace the spirit of inclusion and accessibility. We are an equal opportunity employer committed to building an inclusive and barrier-free environment in which all individuals have access to the City's facilities. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
$48k-59k yearly est. 8d ago
Retail Associate
Grandview Mo 3.3
Grandview, MO jobs
GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$26k-32k yearly est. Auto-Apply 60d+ ago
Seasonal Roller Rink Cashier 2026
City of Florissant, Mo 3.4
Florissant, MO jobs
Rate: $15.00, hourly Type: Seasonal Winter Season: October-March Summer Season: April-September Provide customer service by collecting admission and concession fees at various city facilities. Works under the direct supervision of the Pool, Rink, Concession Manager and the general supervision of the full-time Recreation Staff. Essential Duties and Responsibilities * Greets, monitors, directs, and collects admission and concession fees from all incoming patrons at the appropriate facility * Concession cashiers must have all the appropriate vaccinations to serve and prepare food as required by law * Exhibits a professional image, behavior, appearance, and demeanor at all times * Receives, answers, and or routs incoming phone calls to the facility * Prepares daily cashier sheet, counts cash from register, balances cash register drawer * Responds to public inquiries and provides general information to the public * Cleans various parts of the facility as assigned * Works to assure that every patron has a positive experience. Responds to internal and external requests without delay * Maintains strict confidence in all maters, is honest, works well with fellow staff members, treats all individuals with dignity and respect * Appears at work on time and as scheduled. Is responsible and reliable in attendance * Performs other duties as requested Peripheral Duties Performs a variety of miscellaneous duties including clerical, custodial, and departmental errands. Equal Opportunity Employer M/F/Disabled/Veteran Requirements Minimum Qualifications * Minimum age of 16 * A high school diploma or in the process of obtaining a high school diploma * Valid State Driver's license or ability to obtain one
$15 hourly 15d ago
Seasonal Roller Rink Cashier 2026
City of Florissant 3.4
Florissant, MO jobs
Rate: $15.00, hourly Type: Seasonal Winter Season: October-March Summer Season: April-September Provide customer service by collecting admission and concession fees at various city facilities. Works under the direct supervision of the Pool, Rink, Concession Manager and the general supervision of the full-time Recreation Staff. Essential Duties and Responsibilities · Greets, monitors, directs, and collects admission and concession fees from all incoming patrons at the appropriate facility · Concession cashiers must have all the appropriate vaccinations to serve and prepare food as required by law · Exhibits a professional image, behavior, appearance, and demeanor at all times · Receives, answers, and or routs incoming phone calls to the facility · Prepares daily cashier sheet, counts cash from register, balances cash register drawer · Responds to public inquiries and provides general information to the public · Cleans various parts of the facility as assigned · Works to assure that every patron has a positive experience. Responds to internal and external requests without delay · Maintains strict confidence in all maters, is honest, works well with fellow staff members, treats all individuals with dignity and respect · Appears at work on time and as scheduled. Is responsible and reliable in attendance · Performs other duties as requested Peripheral Duties Performs a variety of miscellaneous duties including clerical, custodial, and departmental errands. Equal Opportunity Employer M/F/Disabled/Veteran Requirements Minimum Qualifications · Minimum age of 16 · A high school diploma or in the process of obtaining a high school diploma · Valid State Driver's license or ability to obtain one
$15 hourly 3d ago
Nutritional Services - Cook/Cashier, Daytime (Battle High School)
Columbia 4.6
Columbia, MO jobs
(Using a computer is suggested to complete application. Phones are not always compatible. Computers are available at district office upon request.) PROPERTIES Position Title Cook/Cashier (0.875) Schedule / Grade Nutrition Services / I Job Code ##NTNSV793 FLSA Non-exempt Calendar Nutrition Services Benefits Dependent upon number of hours worked (Retirees not benefit eligible) Contract Type Notification Bargaining Unit None Revised Date 11/17/2014 PURPOSE This position is responsible for the preparation and serving of food to students and/or cashiering during breakfast and lunch shifts. This position is Full-Time, at-will employment, and requires a dress code. ESSENTIAL RESPONSIBILITIES AND DUTIES Prepares and serves food according to work schedule to maintain efficiency, food safety and cost effectiveness. Stores food and supplies. Utilizes proper safety and sanitation procedures. Uses and maintains food service equipment including slicers, commercial ovens, warmers, openers and dishwashers. Assists in daily cleaning and sanitizing of kitchen, equipment and serving areas. Works cooperatively with all employees, students and parents. Reports unsafe procedures or circumstances to appropriate manager. Performs cashier duties according to work schedule to maintain efficiency and cost effectiveness. Maintains food service computerized cashier records. Secures money collected for pickup by security agency. Travels to various kitchen sites to cover meal services if needed. Knows basic currency and kitchen math and is able to follow a recipe. Prepares and serves meals outside of the regular school day on occasional basis for special events. Performs other responsibilities as assigned to meet the needs of the food service program. Exercises regular and punctual attendance. Follow federal regulations Perform other duties as necessary to support the mission and vision of Columbia Public School District. DISTRICT EXPECTATIONS All employees of the District are expected to adhere to the policies and regulations of the Board of Education, maintain appropriate certification and competencies necessary for the position, and demonstrate the values of the district at all times. For information on polices, regulations and values, visit ********************* REPORTING RELATIONSHIPS Reports To: Director, Assistant Director, Field Supervisors and/or Kitchen Manager of Nutrition Services Supervises: None QUALIFICATIONS Minimum: Able to learn computerized cashiering; Establish and maintain positive relationships with to others; Able to read, write, perform basic kitchen math; Work with currency; Able to follow a recipe; Must maintain good personal hygiene; Must possess friendly customer service skills. Reliable transportation Preferred: High school diploma, Previous experience in quantity food preparation. Ideal candidate will have a professional and friendly demeanor with a demonstrated ability to work well with a variety of individuals in a fast-paced environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily according to department specifications. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. ADA REQUIREMENTS Language: Read and comprehend simple instructions, short correspondence and memos written in English; Write simple correspondence; Communicate one-on-one and in small groups; Maintain appropriate relationships with students and coworkers. These are essential functions of the job. Computation: Add, subtract multiply and divide and perform those operations using units of US Currency, and weight, volume and distance measurements. These are essential functions of the job. Reasoning: Comprehend and follow detailed but basic written or oral instructions; Solve simple problems with few variables in stable conditions. These are essential functions of the job. Technology: Operate a computerized cash register. These are essential functions of the job. Other Skills and Abilities: Be service and team-oriented and demonstrate a positive, enthusiastic, outgoing personality; Demonstrate excellent customer service skills; Maintain good personal hygiene. These are essential functions of the job. Physical Demands: An individual who holds this position must have the ability to frequently walk short distances, continuously stand, frequently bend or twist at the neck and torso, continuously grip, Frequently reach, stoop, kneel and crouch, frequently lift 20-40 pounds and occasionally lift up to 50 pounds, frequently use close and peripheral vision. These are essential functions of the job. Attendance: Consistent and regular attendance is an essential duty of this position. Conditions and Environment: While performing the duties of this job, the employee may occasionally work in temperatures that exceed 100 degrees Fahrenheit and between 15-32 degrees Fahrenheit. The work environment is frequently quite loud; employees may need to raise voices to be heard. There is a greater than average risk of minor burns and cuts. These are essential functions of the job. Prospective and current employees with disabilities are encouraged to contact human resources to discuss reasonable accommodations to perform the essential job functions. Equal Opportunity Employer
$22k-26k yearly est. 60d+ ago
Animal Services Officer
City of Independence, Mo 3.6
Independence, MO jobs
Professional and technical position requiring an individual with excellent communication and organizational skills, able to perform required job duties and make sound judgements with minimal oversight. This position is responsible for enforcing City codes regarding the keeping and caring for animals within City limits to promote the health, safety, and welfare of both people and animals. The qualified applicant will have the ability to work independently and, in a team setting in a fast-paced environment. Performs other duties as assigned. Minimum Qualifications: High school diploma or equivalent, and one to two years of progressively responsible related experience, or any combination of education, training, and experience providing the knowledge, skills, and abilities to perform the essential job functions. Must complete required NIMS level training within the first six months of hire. Valid driver's license required. Knowledge of animal health, care, behavior, and handling. Ability to use independent judgement within established guidelines, communicate effectively, handle, and resolve conflict in a calm and effective manner. Ability to conduct thorough investigations with attention to detail and to prepare written reports with sufficient detail to give an accurate reflection of events that occurred. Ability to multitask, prioritize and manage time efficiently. Physical Demands: Frequent mobility required including lifting, bending, kneeling, and reaching; maneuvering on uneven terrain. Normal hearing and visual acuity. Sitting or standing for extended periods. Able to regularly lift 75 pounds and able to handle and control fractious, aggressive, and dangerous animals. Typical Working Conditions: Frequent exposure to difficult public contacts. Frequent exposure to all weather conditions and potentially caustic chemicals. Possible exposure to hazardous work areas and to personal physical danger in course of conducting job duties. Assignments may involve frequent exposure to dirty or unsanitary conditions, odors, fumes, and zoonotic diseases. Drug testing Background check In addition to the application, testing and/or examinations may be required for further consideration. This position may be required to work evening hours and one weekend day per week. This position will be required to rotate on-call to provide after-hours animal control services. IBEW Maintenance & Clerical Bargaining Unit position. Apply online at *********************************************************** Position open until filled. EQUAL OPPORTUNITY EMPLOYER - BILINGUAL SKILLS PREFERRED
$35k-44k yearly est. 60d+ ago
Front Desk / Customer Service Representative
St. Charles 4.3
Saint Charles, MO jobs
Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Must pass background examinations (included with training) Job Title: Front Desk Customer Service Representative Reports to: General Manager/Sales & Service Manager FLSA Status: Non-Exempt Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company. Duties and Responsibilities: Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner. Processes student registrations using effective sales/customer service techniques. Schedules and manages birthday/pool parties. Supervises private party staff. Resolves customer concerns/complaints using a professional approach. Assists members with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area. Monitors Snack Shack area and provides guidance to Snack Shack staff. Checks voicemail and email correspondence and responds in a timely manner. Updates informational displays with accurate and timely promotions and literature. Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager. Makes collection calls to resolve open account problems. Prepares twice daily student lesson schedules for use by instructors and management staff. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Fulfills other duties and responsibilities as assigned by the Employer. Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certifications and licenses: CPR, First Aid and AED certification required. Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate. Compensation: 11-14 /hr Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
$27k-34k yearly est. Auto-Apply 60d+ ago
PART-TIME HUMANE SERVICES REPRESENTATIVE - PET ADOPTION CENTER
St. Charles County, Mo 4.3
Saint Charles, MO jobs
Apply Now JOB OVERVIEW: The purpose of this position is to provide the public with a high volume of pet adoption services and provides general clerical assistance to department staff. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into the computer. * Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags. * Inputs information into the computer. * Answers, screens, and directs incoming telephone calls. * Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits. * Prepares correspondence, reports, and other documents as directed. * Greets, directs, and collects fees from visitors. * Receives, releases, and processes adoptions of animals entering the facility. * Files vaccination documents, purchase orders, invoices, and other documents as directed. * Educates the public on responsible pet ownership. * Corresponds with animal control officers in the field using two-way radio and computer, dispatches calls. * Process adoptions and disseminates information at special and off-site events. * Accepts and approves adoption applications, researches information as needed. * Dispatches animal control officers as needed. * Assists with duties of Administrative Assistant in their absence. * Assists in the preparation and record keeping of invoices, purchase orders, and public notifications. * Assists in preparation and recording of payroll. * Maintains animal records and files. * Prepares bills for veterinarians and records information in ledger. * Opens and distributes mail. REQUIREMENTS: * Requires graduation from a general or technical high school or equivalent. * 3 years clerical experience involving customer service and record keeping required. * Cashiering, teller, or related skills required. An equivalent combination of education, training and experience will be considered. * Must be able to multitask efficiently. * Ability to be a team player and communicate effectively with co-workers, supervisors and the general public, including dissatisfied citizens, is mandatory. * Requires general computer skills and working skills in performing data entry and filing. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. This is a part-time clerical support position. Candidate should be available to work an estimated 18-20 hours per week. Typical hours would fall between 8:00 am and 6:30 pm, Monday - Saturday. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
$27k-30k yearly est. 18d ago
COMMUNITY SERVICES REPRESENTATIVE / COMMUNITY DEVELOPMENT
St. Charles County, Mo 4.3
Saint Charles, MO jobs
APPLY NOW JOB OVERVIEW: The purpose of this position is to provide general clerical assistance to the department, specifically the Community Services Grant Manager. Other duties are shared responsibilities such as part-time receptionist, clerical and computer support for staff and assisting with projects as needed. This position acts under the supervision of the Community Services Grant Manager or other appropriate supervisor. RESPONSIBILITIES: * Answers, returns and transfers telephone calls and emails to the appropriate personnel. Provides information on general procedures for services rendered by the department and answers general questions. * Assists, reviews, and provides direction and instruction on work assigned to personnel. * Maintains and organizes all electronic files for the Grant Manager and the Department in appropriate software. * Assist with submittal of monthly, quarterly and close-out billings for multiple grants/agreements. * Assist with submittal of all funding agreements for executive and/or council approval. * Assist with submittal of audit documentation to grantors, external and internal auditors. * Assist on working with agencies, organizations, program staff and boards, as needed. * Prepares routine correspondence for department staff as needed. * Maintains and files all necessary paperwork including reviewing for accuracy and completion. * Assist with preparation of all funding budgets and submittal of all required documents necessary for the administration of the programs. * Assist with production of correspondence, notices, resolutions, ordinances, and other written materials. * Attend, transcribe, and prepare summaries of meetings for the Commission on Housing Assistance, Community Assistance Board, and Domestic Violence Board, when needed. * Revises departmental documentation as directed. * Assists in obtaining historic data as requested by the customer or other agencies. * Scans historic data for digital archive purposes. * Manages all incoming/outgoing mail and processes accordingly. * Performs other duties as assigned. REQUIREMENTS: * Education * High school education or equivalent. * Some additional clerical training preferred. * Experience * One to two years of experience in the clerical field. * Any combination of education and experience that provides equivalent knowledge, skills and abilities will be considered. * Knowledge, Skills and Abilities * Knowledge of basic record keeping procedures and equipment. * Proficient in Microsoft Office, Word and Excel. * Requires knowledge of modern office practices, procedures, and equipment. Working skill in customer relations and service. BENEFITS: This is a full-time 40 hour per week position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates has applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
$31k-37k yearly est. 22d ago
GOVERNMENT SERVICES REPRESENTATIVE - COLLECTOR
St. Charles County, Mo 4.3
Saint Charles, MO jobs
APPLY NOW JOB OVERVIEW: The purpose of this position is to oversee monetary transactions and provide general clerical support for the Department: This position also assists taxpayers and reports to the Clerical Supervisor II. RESPONSIBILITIES: * Answers telephone inquiries from taxpayers and provides and records information as appropriate. * Greets and assists taxpayers face to face at the window. * Collects and records tax payments and Senior Tax Relief applications from taxpayers and records actions taken. * Issues documents (Statements, Receipts, Duplicates, Certificates of Non-Assessment.) to customers according to guidelines. * Pays AR Box and OPC. * Verifies tax information from Department of Revenue website to start process for plate revocation. * Balances cash drawer daily. * Assists customers with on-line and phone services. * Verifies all information obtained to ensure accuracy, and makes necessary changes as needed according to guidelines. * Contacts taxpayers by phone/letter when as appropriate. * Contacts delinquent taxpayers, or their representatives by phone/letter, to establish payment arrangements or advise of litigation. * Enters address corrections per direction of the taxpayer/post office and notifies Assessor's Office of changes. * Processes incoming mail and determines what type of special handling must be done. * Processes receipts for special mailing due to volume on leasing and loan companies etc. * Researches to locate new addresses for returned mail. Codes and files returned mail. * Sorts and mails receipts daily. * Researches and prints from micro-film information that is not on our current online system. * Performs data entry. * Prepares standardized form letters and files correspondence. * Inputs information from legal paper into our Collector's system on foreclosure sales. * Researches businesses on the Secretary of State's website to find contact information. * Checks Case Net for probate cases and performs appropriate follow-up. * Verifies bank deposit receipts against the daily balance reports and then files them. * Provides support to Part Time and other accounting clerks as needed. * Assists in maintenance of equipment and supplies. Changes ribbons, toners and/ or forms on equipment. * Helps in preparation of mailing of bills and Senior Tax Relief applications. * Performs other duties as assigned. REQUIREMENTS: Education * General/technical high school diploma or GED equivalent Job Experience * 1-3 years of experience * Clerical, accounting, record keeping, or bookkeeping experience. Knowledge, skills and abilities * Knowledge and working skill with data entry and inquiry in online system, spreadsheets, and data base is desired. * Ability to interact effectively and courteously with co-workers and the general public. * Requires successful completion of the Advanced clerical skill testing: * Data Entry * Microsoft Outlook * Customer Service * Microsoft Word * Microsoft Excel * Please call the Human Resources office at ************ to register for clerical testing to be completed online or in person. If you completed clerical testing prior to 8/13/25, please note that our clerical testing has changed, and you may be required to retest. Please contact Human Resources at ************ for more information. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. BENEFITS: This is a full-time 40 hour per week position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates has applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
$31k-37k yearly est. 60d+ ago
LAKESIDE SERVICE RERESENTATIVE
City of St. Peters 3.6
Saint Peters, MO jobs
Job Description Discover the charm of 370 Lakeside Park, a 500-acre park and campground offering scenic views and a variety of recreational activities. We are actively seeking a friendly and enthusiastic Operations Specialist to join our team. As the primary point of contact for visitors, your role is pivotal in delivering exceptional customer service. Responsibilities include answering phones, assisting visitors, ensuring smooth camper check-ins, processing campsite reservations, aiding with rental equipment, assisting with pavilion reservations, and contributing to programming and event planning. This position offers a unique opportunity to enjoy the natural beauty of 370 Lakeside Park while engaging in both an indoor and outdoor environment. Normal Shift: 20 hours per week with a variable schedule between 6 am and 8 pm; May include weekdays, weekends, and holidays. Key Responsibilities: Handle reservations for camping, pavilions, and other park facilities while educating customers on policies, procedures, park rules, amenities, and programs. Operate a point-of-sale system, process payments, and assist with balancing cash drawers. Assist customers with equipment rentals. This may require the ability to bend, stoop, kneel, crouch, climb, and move safely over uneven terrain. Ability to work under conditions that require exposure to environmental factors, i.e., weather and hazardous situations, without posing a direct threat to the health and safety of self or others. Maintain an effective working relationship with the general public and fellow employees. Assist with programming and general tasks to support City events and facility reservations. Perform light maintenance in rental areas, the campground, and check-in stations to ensure a clean and safe environment. Communicate effectively to address questions, comments, and concerns with customers both in person and over the phone. Maintain inventory for front desk, gift shop, and check-in station supplies, enduring everything is cleaned and properly stocked. Assist with routine administrative tasks, such as correspondence and processing incoming packages. Performs all work in compliance with established City safety standards. Performs other work as assigned. Minimum Requirements: Must be a U.S. citizen or lawfully authorized alien worker. High School graduate or GED certificate. Must be able to type 30 CWPM. Motor Vehicle Operator's license valid in the State of Missouri. Ability to frequently lift and/or move up to 50 pounds and carry it a reasonable distance and occasionally lift and/or move more than 75 pounds. Desired Qualifications: First Aid and CPR/AED Certification within sixty (60) days of employment. Comfortable in a fast-paced environment. Excellent customer service skills. A friendly and welcoming demeanor. Why Join Us? Be part of a team that takes pride in providing excellent customer service while working in a beautiful outdoor environment. As a Lakeside Service Representative, you'll enjoy a dynamic role that keeps each day exciting, gain valuable experience in customer service and operations, and contribute to a well-maintained park that serves the community. Apply Today! If you're passionate about customer service, love working in a scenic outdoor setting, and enjoy interacting with the community, we'd love to hear from you! This is your chance to join a team that values teamwork, professionalism, and a welcoming atmosphere for all visitors. Ready to make a difference? Apply now and become a part of the 370 Lakeside Park team! All candidates for this position will be subject to a comprehensive background check and drug screening. Employment is contingent upon successful completion of these checks. The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards. Job Posted by ApplicantPro
$31k-38k yearly est. 2d ago
Guest Experience Associate/Bartender
City of Kirkwood 3.3
Saint Louis, MO jobs
Job Description The Guest Experience Associate/Bartender supports the success of the Performing Arts Center by delivering excellent guest service while efficiently operating concession sales during performances and events. This role involves preparing and serving beverages and snacks, managing cash handling procedures, and maintaining a clean, welcoming concession area. The ideal candidate will be friendly, detail-oriented, and committed to creating a positive experience for every patron while contributing to venue revenue goals. What you will be doing: Concession Operations: Set up, stock, and prepare concession areas for service before performances and events. Prepare and serve alcoholic and non-alcoholic beverages, as well as prepackaged food items. Verify guest identification to ensure compliance with alcohol service laws. Process orders quickly and accurately, maintaining high service standards. Follow sanitation guidelines and ensure concession areas remain clean throughout shifts. Monitor stock levels, recommend product orders, and run sales reports as required. Prepare deposits, secure cash drawers, and close out concession areas at shift end. Guest Relations: Provide accurate information about performances, events, and venue amenities. Answer phone inquiries in a professional and courteous manner. Maintain a friendly and welcoming demeanor while assisting patrons. Operational Support: Keep concession and surrounding areas clean, organized, and ready for service. Assist with closing and resetting concession stations after events. Required Skills & Experience: Must be at least 21 years old (due to alcohol service requirements). Ability to lift up to 50 lbs for restocking purposes. Proficiency with computer systems and point-of-sale equipment. Strong attention to detail and ability to work efficiently in a fast-paced environment. Comfortable standing or sitting for extended periods (up to six hours). Where you'll be working: Work is primarily conducted in an indoor arts center environment, requiring the ability to adapt to varying temperatures and conditions typical of performance venues. To apply: Complete this electronic employment application. OR: A paper application can be picked up at Kirkwood City Hall, 139 South Kirkwood Road, 63122. OR: Call ************ to have an application e-mailed, mailed or faxed to you. Return paper applications to: City of Kirkwood, Attn: Human Resources, at the address listed above. PERSONS REQUIRING AN ACCOMMODATION TO APPLY FOR A JOB OPENING SHOULD CONTACT HUMAN RESOURCES AT ************. THE CITY OF KIRKWOOD IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY.
$23k-31k yearly est. 15d ago

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