Night Auditor jobs at Midas Hospitality - 255 jobs

BILINGUAL IS A PLUS Primary Duties and Responsibilities: All job functions are expected to be maintained during weekly schedule. The employee must arrive on time to address customer phone calls and visits. Dress code is business casual. • Manage front desk activities. o Answer phone in a timely and friendly manner and transfer as needed o Take accurate messages o Greet customers and escort to closing rooms • Manage incoming and outgoing mail • Collect earnest money via mail or by person and deliver to appropriate source • Handle special assignments as deemed necessary by manager • Maintain appearance of front office space • Order and inventory office supplies on a weekly basis • Assist with group inbox - data entry, assigning emails, other duties as needed Qualifications: • One year of administrative/reception work is required • High School Diploma or equivalent • Bilingual (Spanish) highly sought • Background in customer service and office environment is preferred • Able to follow all company procedures and policies including meeting the company customer service expectations • Experience using Microsoft Word, Outlook, Adobe • Candidate should be dependable, reliable and prompt. If you are not a person that can make it to work on time, please do not apply! Skills: • Strong oral and written communication skills • Exceptional customer service • Effective listening skills • Able to multi-task *All applicants will be subject to a background check.

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests' challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors. What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Thank departing guests, verify accurate billing, and encourage return visits. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Maintain integrity, accuracy, and confidentiality when handling guest records, cash reports, audit reports, and other guest or hotel information. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments verbally or through hotel communication log to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally * Ability to independently work during overnight hours About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

The Hotel Night Auditor is responsible for overseeing front desk operations during the night shift, ensuring accurate financial reporting, and providing excellent guest service. This role combines customer service duties with accounting and auditing responsibilities to maintain smooth overnight hotel operations. Key Responsibilities Perform night audit procedures and reconcile daily financial transactions Balance room revenue, cash, credit card payments, and other hotel accounts Prepare and distribute daily financial and occupancy reports Check guests in and out during overnight hours Respond to guest inquiries, requests, and complaints professionally Monitor hotel security and ensure guest safety during the night shift Handle reservations, cancellations, and room assignments Communicate important issues to management and morning staff Maintain front desk cleanliness and organization Qualifications & Skills High school diploma or equivalent (hospitality-related education preferred) Previous front desk or accounting experience is an advantage Basic knowledge of accounting and auditing procedures Strong attention to detail and numerical accuracy Excellent customer service and communication skills Ability to work independently and handle overnight shifts Familiarity with hotel management systems (PMS) is a plus Working Conditions Overnight shifts, including weekends and holidays Quiet but responsible work environment Requires prolonged standing and occasional walking Key Performance Indicators (KPIs) Accuracy of nightly financial reports Guest satisfaction during night hours Timely completion of audit tasks Compliance with hotel policies and procedures

The Hotel Night Auditor is responsible for overseeing front desk operations during the night shift, ensuring accurate financial reporting, and providing excellent guest service. This role combines customer service duties with accounting and auditing responsibilities to maintain smooth overnight hotel operations. Key Responsibilities Perform night audit procedures and reconcile daily financial transactions Balance room revenue, cash, credit card payments, and other hotel accounts Prepare and distribute daily financial and occupancy reports Check guests in and out during overnight hours Respond to guest inquiries, requests, and complaints professionally Monitor hotel security and ensure guest safety during the night shift Handle reservations, cancellations, and room assignments Communicate important issues to management and morning staff Maintain front desk cleanliness and organization Qualifications & Skills High school diploma or equivalent (hospitality-related education preferred) Previous front desk or accounting experience is an advantage Basic knowledge of accounting and auditing procedures Strong attention to detail and numerical accuracy Excellent customer service and communication skills Ability to work independently and handle overnight shifts Familiarity with hotel management systems (PMS) is a plus Working Conditions Overnight shifts, including weekends and holidays Quiet but responsible work environment Requires prolonged standing and occasional walking Key Performance Indicators (KPIs) Accuracy of nightly financial reports Guest satisfaction during night hours Timely completion of audit tasks Compliance with hotel policies and procedures

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Compensation: $19 per hour Responsibilities: Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Perform additional bookkeeping, administrative, and accounting procedures as required Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Provide exceptional service to all hotel guests during their stay Qualifications: Computer proficiency is required; experience with accounting or reservation software is preferred Excellent customer service and communication skills are required High school diploma or equivalent required; some college preferred Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Requires a flexible schedule that allows for overnight shift hours About Company Our Redding Hotel is near the Shasta Cascade Region. The Holiday Inn Hotel and Convention Center Redding is centrally located within Shasta County businesses and attractions, offering the perfect location for corporate and leisure travelers alike. The hotel has a little over 8,000 square feet of customizable event and meeting space.

Requirements Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, typing. Other duties may be assigned by the immediate supervisor or General Manager. Additional responsibilities specific to you are: Hotel PMS operating system experience preferred. IHG Experience preferred. Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations. Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates. Must have excellent mathematical and computer skills. At least one year of relevant experience preferred. CPR training and first aid training preferred. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

$17.81 / hour Age requirement: 18+ Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs This position is responsible for operation of the front desk and completing all nightly tasks including posting room revenues, performing food and beverage audits, reconciling revenues and cash for daily operations, balance all cashier activities, and preparing and distributing all required daily and summary reports. Responsibilities: Posts room revenues. Performs food and beverage audit. Balances all cashier activity Prepares and distributes all required daily and summary reports. Reconciles revenues and cash for daily operations. Performs front office duties when required. Knows all Hotel safety and emergency procedures. Understands and adheres to credit card, check and cash handling procedures. Handles any guest request or concerns throughout the shift making sure we providing the best guest service. Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies. Provides guest service according to Six Flags standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Six Flags' attendance requirements as outlined in Six Flags' attendance policies. Adheres to Six Flags' Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Must be a High School graduate, diploma or equivalent. Additional education in accounting is preferred. One year experience in hotel night audit preferred. Ability to work independently and exercise good judgement to resolve operational issues. Mathematical aptitude, including computer literacy, 10 key by touch and PC spreadsheet applications. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests' challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors. What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Thank departing guests, verify accurate billing, and encourage return visits. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Maintain integrity, accuracy, and confidentiality when handling guest records, cash reports, audit reports, and other guest or hotel information. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments verbally or through hotel communication log to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally * Ability to independently work during overnight hours About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer. Notice of Collection for California Applicants: ***********************************************************

Requirements - High school diploma or equivalent - Previous experience in a hotel or hospitality setting preferred - Strong attention to detail and organizational skills - Ability to work independently and prioritize tasks effectively - Excellent communication and customer service skills - Proficiency in basic computer programs and hotel management software This is a part-time position with overnight shifts.

Hampton Inn & Suites Charlotte-Arrowood Rd. | 9110 Southern Pine Blvd, Charlotte, NC 28273 Join Maya Hotels and Take the Next Step in Your Career! Are you a hardworking and detail-oriented individual with a passion for hospitality? At Maya Hotels , we are seeking a Night Auditor to manage front desk operations, financial transactions, and overnight guest services. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you! Why Join Maya Hotels? Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at ******************* What We Offer: Medical, Dental and Vision Insurance. 100% Employer Paid Life Insurance. Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. Retirement Savings: 401K with Employer Contribution. Employee Perks: Employee Referral Program, hotel discounts, and more! Work-Life Balance: Paid Time Off (PTO). Competitive salary and performance-based bonuses. Career growth opportunities within the Maya Hotels family. A supportive and friendly work environment. The chance to work with ten well-respected hotel brands. : Essential Duties and Responsibilities: Front Desk Operations: Perform guest check-in and check-out processes efficiently and accurately. Provide excellent customer service, addressing guest inquiries, requests, and concerns. Manage reservations and ensure all guest information is accurate in the system. Assist with guest needs, including wake-up calls, room changes, and additional amenities. Handle guest issues professionally and work to resolve them promptly. Night Audit Functions: Conduct a detailed audit of financial transactions, including guest folios, cash handling, and credit card charges. Reconcile daily revenue, verify postings, and resolve discrepancies. Prepare and distribute reports such as the Night Audit Report, Revenue Report, and Occupancy Report for hotel management. Close the day's financial activities and generate the Daily Flash Report. Ensure compliance with hotel policies and procedures across all operating departments. Accounting and Financial Controls: Maintain financial records, including guest ledgers, accounts receivable, and accounts payable. Process and review invoices for accuracy before forwarding them to accounting. Assist with month-end financial reporting and statements. Monitor and control cash handling procedures, ensuring secure storage of funds. Follow all hotel accounting and financial policies, procedures, and controls. Night Safety and Security: Maintain a secure environment for guests and employees throughout the night. Monitor hotel access and ensure the safety of property and guests. Respond to emergencies such as fire alarms, medical situations, or security concerns in accordance with hotel protocols. Responsible Business Practices: Adhere to Maya Hotels' policies, procedures, and Code of Ethics. Maintain a clean and professional personal appearance, following Maya Hotels Grooming Policy-a smile is considered part of the uniform. Promote a safe working environment, practice proper cash handling, and comply with safety regulations. Participate in hotel sustainability initiatives, including recycling efforts and reducing energy consumption. Education, Skills and Abilities: Education: High school diploma or equivalent; additional education in accounting or hospitality is preferred. Experience: Previous experience in front office operations or night audit roles is desirable. Communication Skills: Excellent communication and customer service skills to interact with guests and colleagues effectively. Problem-Solving & Conflict Resolution: Ability to think quickly and resolve guest issues efficiently. Attention to Detail & Multitasking: Ability to work accurately and efficiently in a fast-paced environment. Technical Skills: Proficiency in computer systems, hotel property management software, and basic accounting principles. Cash Handling Experience: Familiarity with handling payments, processing transactions, and balancing a cash drawer. Flexibility: Ability to work various shifts, including evenings, weekends, and holidays. Physical Requirements: Ability to stand for extended periods of time. Frequent use of hands for typing, writing, bending, reaching and handling office equipment or guest luggage. Ability lifting items up to 25lbs as needed. Ready to Join the Team? Apply today, we look forward to welcoming you to the Maya Hotels Family! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.

The Holiday Inn Express - Columbus, NE, is currently taking applications for a Night Audit. Applicants should have a great personality and enjoy working with people. Must have a working knowledge of computers and excellent phone skills. As a Night Auditor, you will be the first point of contact for our hotel. You will greet guests and help them check in and out of their rooms. Other responsibilities include scheduling reservations and helping the guests with questions and accommodations. We are looking to hire for the 11:00 pm - 7:00 am shift. Applicants must be willing to work weekends and some holidays. The Holiday Inn Express - Columbus, NE, is owned and operated by Younes Hospitality. Younes Hospitality offers insurance, paid time off, a 401k plan, and employee hotel rates.

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Training & development Vision insurance We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Position hours: 11pm -7am! Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday

Job DescriptionBenefits: Competitive salary Employee discounts Opportunity for advancement We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Ability to work night week-end shifts Benefits/Perks: All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday

Benefits: 401(k) Dental insurance Health insurance Paid time off Training & development Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Position hours: 11pm -7am! Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday Compensation: $15.50 per hour We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Benefits: Competitive salary Employee discounts Opportunity for advancement Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Ability to work night week-end shifts Benefits/Perks: All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday Compensation: $15.50 per hour We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests' challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors. What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Thank departing guests, verify accurate billing, and encourage return visits. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Maintain integrity, accuracy, and confidentiality when handling guest records, cash reports, audit reports, and other guest or hotel information. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments verbally or through hotel communication log to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally * Ability to independently work during overnight hours About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.