MidMichigan Health jobs

Dept: Behavioral Health Hours per pay period: 56 Schedule: 8a-330p M/W/Th/F Provides assessment and intervention to assist clients/families to improve social and economic difficulties with health and wellness through use of casework process and principles, strategies, and community resources. Responsibilities: Determines nature of client's situation by interviewing client; assessing medical, psychological, emotional, and social information; making on-site visits. Establishes course of action by exploring options; setting goals with client. Initiates and manages discharge planning, starting at admission. Obtains assistance for client by referring him/her to community resources; arranging for appointment; establishing rapport with other agencies. Fosters client's action or adjusting by interpreting attitudes and patterns of behavior; explaining and pointing out new options. Performs individual, group, and/or family therapy, as indicated. Maintains Medical Record and department case documentation barriers to goal attainment , and client/family response to intervention. Maintains appropriate casework statistics. Monitors planned actions by daily follow-up. Maintains effective operations by following policies and procedures; participating in quality reviews; reporting needed changes. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. May develop and conduct in-service training programs. Participates in interdisciplinary conferences and provides consultation for clinical staff. Complies with federal , state, and local legal and certification requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; advising management on needed actions. Qualifications Required: High school diploma or equivalent Masters degree in Social Work from accredited educational institution State of Michigan license as a Licensed Master's Social Worker Preferred: Prior experience in an acute care psychiatric facility BLS certification Knowledge, Skills, and Abilities: Ability to manage patients with different types of personalities. Current knowledge of treatment theories, practices, and techniques per discipline. Demonstrated ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedures manuals. Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization. Knowledge and skill with common office software applications. Compliance with Code of Ethics and Guide for Professional Conduct. Ability to work independently and provide sound judgment in interactions with the interdisciplinary team, patients, families, and payers. Must be able to act calmly and effectively in busy/stressful environment. Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Responsible for overseeing the nursing plan of care for patients within the assigned unit/units and contributes to the delivery of patient/family centered care. Directs patient care through performance and/or leadership of patient care team members and patient care management staff. Assists in the coordination of patient care through the appropriate utilization of all resources; staff, equipment, supplies, etc. Essential Functions and Responsibilities: Maintains operational responsibility for assigned unit/units in collaboration with the assigned clinical manager. Promotes collaboration regarding patient care issues with various staff levels and disciplines. In collaboration with other members of the leadership team, ensures staff participation in orientation, mandatory and continuing education programs and other staff development opportunities. Demonstrates leadership role through clinical practice, supervision, teaching, research, and communicating changes in policies and procedures. Keeps Clinical Manager/Director informed of all concerns, problems, and project progress. Serves as a resource for staff, promoting critical thinking and evidence-based practice. Ensures day-to-day quality and appropriateness of care is maintained, monitored and relevant action plans are developed and implemented. Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients served. Assures appropriate delegation and supervision of patient care. Supports and maintains an interdisciplinary approach to patient care by the medical staff and other health care professionals to provide optimal patient care. Encourages contribution toward the plan of care. Demonstrates organization ability by using time, equipment, and personnel effectively. Provides Department Manager with assistance with staffing, scheduling, evaluating, counseling and discipline of unit personnel. Maintains optimal nursing practice through planned and continuous professional growth and development. Demonstrates one's own need for continuing education by seeking new learning experiences and maintains knowledge of current trends of nursing care practices & management methods. Participates in departmental quality assessment and continuous quality improvement activities as directed. Performs other related job duties as requested Qualifications: Required: · Associates degree graduate of a Nursing program · Current State of Michigan RN license · One year of prior work experience in Acute care nursing within the past year and previous charge nurse experience/Clinically appropriate experience · BLS certification from American Heart Association (AHA), American Red Cross (ARC), or Canadian equivalent, is required before start date and valid at least 60 days beyond start date. Preferred: Bachelors' Degree in Nursing · Three years of prior work experience in acute care nursing experience within the past year and previous charge nurse experience/Clinically appropriate experience

Performs high quality cardiac ultrasound procedures that require ingenuity, initiative and independent judgment on patients. Performs m-mode, two dimensional cardiac ultrasound, Doppler color flow studies, stress echos and AV optimization procedures; assists physician with transesophageal exams. Follows department policies and protocols. Essential Functions and Responsibilities: Specializes in performing cardiac ultrasound diagnostic studies. Obtains patient history, explains standard procedures, and addresses patient concerns to foster a sense of comfort and confidence to patients and ensure the needs of individual patients are met. Operates and maintains all assigned ultrasound scanning equipment to ensure it works properly. Positions patients, selects appropriate transducers and machine settings and conducts scanning procedures to correctly capture the images requested by a physician. Completes quality assurance processes and practices. Complies with all Joint Commission, federal, state, and local regulatory laws, standards, and protocols. Qualifications: Required: High School diploma or GED Certified as a Registered Diagnostic Cardiac Sonographer (RDCS) by the American Registry of Diagnostic Medical Sonographers (ARDMS) or Registered Diagnostic Cardiac Sonographer (RDCS) or Registered Cardiac Sonographer (RCS) by the Cardiovascular Credentialing International (CCI) · or- Satisfactory completion of a formal cardiac sonographer training program (1-4 years) must be registry eligible and attain certification within one year. · or- Graduate from a diagnostic ultrasound training program (2-4 years) with 1 full additional year of full-time clinical experience in a dedicated echocardiography laboratory and registry eligible and attain certification within one year. · or- Two years of college with emphasis on the biological sciences with two years experience in a dedicated echocardiography laboratory and registry eligible and attain certification within one year. Current BLS certification

Interviews incoming patients to secure accurate and complete demographic and insurance information and authorization for admission/registration and efficient and effective billing. Participate in quality assessment and continuous quality improvement activities. Comply with all appropriate safety and infection control standards. Perform all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.Works under the supervision of a departmental director or designee who assigns and reviews work for conformance with established procedures and standards. Acts as a lead worker to lower level clerical employees. High school graduate and/or GED equivalent. One (1) year of experience in responsible office work. Knowledge of third-party insurance eligibility and benefit structures, managed care requirements for treatment authorization, and the methods of obtaining treatment authorization preferred. Knowledge of ICD-9/10 and CPT-4 code assignments preferred. Knowledge of medical terminology and procedures preferred. Knowledge of office practices and procedures. Ability to accurately type at 30 words per minute. Ability to write legibly. Ability to make rapid and accurate arithmetic calculations and tabulations. Ability to maintain simple clerical records and to prepare reports from such records. Ability to follow oral and written instruction. Ability to deal with patients, physicians, and hospital/medical center personnel in a tactful, courteous, and professional manner. Interviews incoming patients or appropriate individuals in person or over the phone to obtain demographic data and accurate health insurance information to verify existing insurance coverage or establish insurance coverage on-line via third party payer websites with emphasis on verifying the primary care physician data in a courteous and customer-focused manner. Perform point of service collection on insurance co-pays and deductible and pre-payment arrangements as needed. Schedules patients for outpatient services as needed. Refers patients to insurance services as needed to establish pre-payment arrangements and if necessary, for evaluation to determine if there is any other available insurance coverage other than Medicaid that can be established for the patient. Verifies eligibility for insurance identified during registration utilizing telephone, computer, and other available methods. Verifies appropriateness of referrals presented by patients during registration. Requests/enters appropriate referrals and authorizations as needed into registration system. Validate authorizations or referrals by phone or via websites to ensure authorizations and referrals are accurate and complete. Obtain signatures on waivers if the patient chooses to receive services without an authorization or referral present. Obtain signatures for all required documents during the registration/ admission process such as consent to treat, Notice of Privacy Practice, Important Message from Medicare, etc. as needed. Educates patients related to managed care and primary care physician issues and identifies potential problems to appropriate staff. Selects preliminary ICD-9/10 and CPT-4 codes for patients. Enters codes into appropriate computer systems or paperwork. Receives and reviews for accuracy patient registration information from patients, physicians, and/or other ancillary units affiliated with the Medical Center. Contacts physicians to ascertain patient information. Answers inquiries regarding patient status. Documents, copies, and or scans confirming documentation such as insurance cards, identification cards, referrals, or authorization information presented at time of registration. Confers with patients, physicians, clinics, ancillary departments to expedite pre-registration of scheduled patients. Notifies appropriate officials as necessary in event of patient death. Obtains necessary releases and receipts from relatives and funeral homes. Releases deceased patient remains to funeral homes and/or Gift of Life representatives after all paperwork has been reviewed/approved by a Patient Access Representative or management. Type forms or enters data on forms as needed for registration and billing purposes. Escort patients and delivers various paperwork to their appropriate destinations. Operates other standard office equipment such as computers, photocopiers, calculators, printers, and other peripheral devices. Utilizes internal and external (third party) embedded or standalone verification tools. Accesses computer/information systems for retrieval and input of information. Demonstrates effective judgment and ability to understand, react competently to, and treat (if appropriate) unique needs of patient age groups served. Work assigned work queues to ensure timely billing and to maintain established account receivable targets. Performs other related duties as required/assigned. Utilizes new improvements and/or technologies that relate to job assignment.

Dept: MAC Laboratory Hours per pay period: 80 Schedule: 11:00 pm - 7:30 am Sign on bonus: $10,000 The Medical Lab Scientist has the ability to perform all the tests in the clinical laboratory, familiar with existing techniques and computerized instrumentation. Works with minimum supervision and can use independent judgment. Should have fundamental knowledge of all departments and the ability to rotate is required. Must be knowledgeable of quality control theory and have the ability to use quality control programs accurately. Must be able to systematically troubleshoot a procedure or an instrument. Will operate computerized instrumentation along with a sophisticated robotic automation line. Essential Functions and Responsibilities: Accurately performs laboratory procedures from the procurement of the specimen to the reporting out of the results. Responsible for high standards of accuracy and quality control at all times. Responsible for care and routine maintenance of laboratory instrumentation. Assist technicians and lab aides if problems occur. Performs other related job duties as assigned. Qualifications Required: Bachelor's degree in Medical Technology or related field Registered in the United States as a Medical Technologist or Medical Laboratory Scientist via AMT, HEW or ASCP - OR registry eligible and must become registered within 18 months of hire/transfer date in order to continue in this role No prior work experience required Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

GENERAL SUMMARY: In a training situation, coordinates and provides indirect services to patients on a nursing unit. Performs clerical duties, which require considerable knowledge of computerized information processing. Participates in quality assessment and continuous quality improvement activities. Complies with all appropriate safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior. SUPERVISION RECEIVED: Works under the direction of a Nurse Manager, Registered Nurse or designee. MINIMUM ENTRANCE REQUIREMENTS: High school graduate and/or GED equivalent Ability to perform basic arithmetic calculations. Enrolled in a Health Unit Coordinator program -OR- a Nursing Assistant certificate program within three (3) months of hire. Ability to communicate clearly, distinctly and effectively, write neatly and legibly; neat, personal appearance. Ability to understand and follow oral and written instructions. Ability to establish and maintain harmonious working relationships with personnel, physicians, volunteers, visitors, patients and the public. Incumbents will be allocated to Grade 116 after successful completion of at least one (1) year as Health Unit Coordinator Trainee and a Health Unit Coordinator program -OR- Nursing Assistant certificate program. Allocation to Grade 116 and continued employment is contingent upon completion of a Health Unit Coordinator program -OR- Nursing Assistant certificate program within two (2) years. All duties performed are done so in a training situation in which the employee is learning the necessary techniques of a Health Unit Coordinator. Responsible for documentation and maintenance of patient's records on assigned unit. Inventories, requisitions, receives and maintains equipment and complete supplies on unit assigned; enters stock supply into information system; requests special orders, additional supplies and equipment maintenance as needed. Acts as receptionist in assigned area, answers telephone and patient call lights courteously; gives staff, physicians and visitors prompt and accurate information. Performs clerical duties for assigned unit, enters patient information and other pertinent data into computerized information system as required; completes necessary forms and maintains medical records. Prepares requests for laboratory, radiology or other services/treatments as warranted by physician's orders; follows up to see that requests are received and completed; obtains data as directed; notifies appropriate party of results obtained. Reports staffing and attendance in assigned areas as required. Processes communication, maintains bulletin board and distributes mail on assigned unit. Routinely assesses unit to maintain a satisfactory physical environment, reports problems and needs to appropriate party in a timely manner. Performs other services or errands as directed; i.e. delivers specimens to laboratory, medication orders to pharmacy. Attends education/developmental programs as assigned.

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. The physical therapist assistant treats patients under the direction of the licensed therapist and according to the established treatment plan, supervises and delegates tasks to supportive personnel, maintains appropriate records, communicates patient progress to physicians and other health care workers as indicated, meets department productivity expectations, accepts responsibility for personal and professional growth and performs other duties as assigned. This position must be able to demonstrate the knowledge and skills necessary to provide care and service appropriate to the age of the patients served in his/her area. Pay Range: $18.48 - $27.38 Employment Type: Full Time, 80 hours every 2 weeks Requirements: Associate's Degree from a Physical Therapist Assistant program required, Michigan Physical Therapist Assistant License required, BLS for the Healthcare Provider by 60 days after hire required, Completion of initial and ongoing stroke care education required, Basic computer knowledge required, One year applicable experience preferred 1:1 Therapist to patient ratio Full Medbridge Membership Manage your patients without productivity requirements This is an outpatient clinic setting at our Washington or Shoreline location. Patient population is primarily orthopedic. We see approximately 8-9 patients per day and treatments are 45 minutes, with direct 1:1 care. Holland Hospital rehab staff values its patients and embraces our organization's positive behavioral standards in order to provide high quality patient care. Demonstrates essential skill in the use of treatment modalities, equipment and protocols. Performs reassessments as assigned and according to state and facility guidelines, adjusting treatment plan accordingly: Selects treatment methods appropriate to the patient's diagnosis, age group, physical and emotional status as evidenced by observation and documentation. Recognizes the need for alterations in the treatment method and overall plan as the patient advances or regresses, and acts accordingly as evidenced by observation, documentation and team feedback. Notifies primary PT/ OT of non-routine changes in the treatment situation, discharge complications or other circumstances that require reassessment or staff guidance as evidenced by team feedback. Instructs ancillary staff in patient positioning, mobility and care giving as evidenced by documentation. Educates patient and/or family in home exercise programs, transfers, care giving, home safety and use of adaptive equipment, appropriate to level of understanding. Adheres to department policy regarding time frame, appropriate form and content of written rehabilitation documentation: As evidenced by chart audits, completes daily progress notes that reflect patient's response to treatment, actual performance, and an assessment as to status, all relevant to the treatment plan and eventual discharge needs. Completes treatment summaries when applicable. As evidenced by chart review and team feedback, progress notes are written for each intervention. Reasons for canceled treatments are documented. Documents clearly, concisely and legibly within established time frames (e.g. Allows other therapists to continue treatment, allows for interpretation by payers, supports reimbursement) as evidenced by chart review and team feedback. Documents evidence of patient and family/care education as evidenced by chart review. Communicates effectively with patients, family, medical staff, care team members, students, supervisors and outside contacts: Contacts families, physicians or other health care team members in anticipation of special needs of the patients or family in a timely manner to facilitate effective treatment plans. Provides educational materials and methods appropriate to the patient's level of understanding and motivation. Includes family/care giver in education and training as appropriate as evidenced by chart review. Demonstrates collaboration in communication with team members and is open to feedback and receptive to change as evidenced by team feedback. Gives appropriate instruction and supervision to assistive personnel as evidenced by team feedback. Completes all administrative and other responsibilities in support of the operating unit: Maintains productivity standards set by department/clinic. Makes efficient use of non-billable time and minimizes use of non-billable time. Completes routine administrative responsibilities within established time frames consistently (e.g. TACS, charge sheets, productivity logs, and other clerical duties as requested). Contributes to educational and training efforts of department /clinic (e.g.in-services, students, new hire orientation) as evidenced by program/clinic specific documentation. Demonstrates fiscal responsibility and knowledge about department expenses and revenue (e.g. supplies, equipment, billing, and staff resources) used in the department as evidenced by team feedback and observation. Holland Hospital is an Equal Opportunity Employer, please see our EEO policy

Compensation in alignment with regularly updated market value of profession. Education level and experience factored into salary. $1000 conditional sign-on bonus Schedule : Full-time position with benefits listed in posting. Monday-Friday working hours with potential for weekend, nights, and holiday needs. General Summary: This position will assist in the implementation of the Child and Family Life Program as Hurley Children's Hospital reintroduces Certified Child Life Specialist (CCLS) services to their patients and families. Looking for a self-motivated CCLS who is interested in the opportunity to execute Child Life assessments and interventions as outlined by the Association of Child Life Professionals (ACLP) across multiple populations. Eagerness to provide direct patient care and good time-management are required. The CCLS will share responsibility in supporting pediatric patients and families as they adjust to illness or injury with the goal of minimizing trauma in the healthcare setting. In this position the CCLS will assess the developmental, psychosocial, emotional, and cultural needs of patients and their families. The CCLS will provide developmentally appropriate procedure preparation and support, education, non-pharmacological pain management, therapeutic play, and at times, legacy and bereavement support in an equitable and caring manner. Management of volunteers, supervision of interns, interdisciplinary education, programming, and activities in partnership with Children's Miracle Network and The Hurley Foundation. SUPERVISION RECEIVED: This position will work under the direction of the Director of Child and Family Life. SUPERVISION EXERCISED: Aides in directing the work of volunteers, Child Life Assistants (CLA), and learners/interns within the Child and Family Life team. RESPONSIBILITIES AND DUTIES: Prioritize patient needs based on clinical assessment of development, coping, and stress potential of pediatric patients. Assists in providing developmentally appropriate preparation/education for hospitalized children and their families regarding medical tests, procedures, and surgery. Provides direct patient and family support during medical experiences to aid in decreasing medical trauma, including but not limited to: line placement/removal, dressing changes, laceration repair, anesthesia induction, medical tests, imaging, and life-altering diagnoses. Attends interdisciplinary meetings to communicate and collaborate with team members for best patient outcomes. Advocate for patient and family-centered care through communication, involvement, partnership with and empowerment of patients and family members. Documentation of intervention and goals required for all direct patient interactions; Flowsheet and narrative-style documentation to be completed in EMR (EPIC) within 24 hours of patient interaction. Collection of ACLP data required on a weekly basis. Assists in orientation and direction of volunteers, CLA's, and interns assigned to department or service. Meets regularly with the Child and Family Life Director for evaluation, direction, support, and overall program planning. Maintains expertise, knowledge of current career developments, and Child Life certification through the ACLP through appropriate educational/organizational/association activities. Utilizes knowledge gained to develop recommendations for department policy/procedure modifications. Adheres to and embraces all standards set forth by the ACLP with direct focus on diversity, equity, and inclusion. Participates in hospital committees related to care of pediatric patients. Attends committee meetings in absence of the departmental director. Participates in quality assessment and continuous quality improvement activities. Demonstrates effective judgment and ability to understand, react competently, and treat (if appropriate) the unique needs of the patient population and age groups served. Performs other related duties as required in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior. . Utilizes new improvements and/or technology that relates to job assignment. Complies with all appropriate safety and infection control standards Acts in accordance with all hospital and departmental policies and complies with all regulatory, accreditation standards, and job/department specific competencies. MINIMUM ENTRANCE REQUIREMENTS: Bachelor's degree in Child Life, Elementary Education, Child Development, Special Education, Psychology, or a directly related field. Must have completed a 600-hour Child Life Internship under the supervision of a Certified Child Life Specialist. Certified as Child Life Specialist by Child Life Council within 6 months of hire date. Failure to obtain certification within six (6) months of hire shall result in termination of employment. Thorough knowledge and understanding of the development of children and adolescents, specifically their social, emotional, and physical needs. Sound judgment in difficult or sensitive situations Compliance of HIPAA and patient confidentiality. Sufficient strength to lift children. Ability to use positions of comfort to ensure patient's safety and success when appropriate. Ability to stand, sit and walk for long periods of time. Ability to reach with hands and arms. Ability to climb or balance, stoop, kneel, crouch or crawl. Ability to solve practical problems. Ability to apply intermediate mathematical skills. Ability to provide effective coordination for staff, volunteers, and students. Ability to communicate effectively in oral and written modes. Ability to interact successfully and work harmoniously with the public, medical staff, employees, and external agencies. Job Types: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Education: Bachelor's (Required) License/Certification: Certified Child Life Specialist by Association of Child Life Professionals (Required within 6 months of hire). Child Life Internship completed (Required). Work Location: in-person. No remote or WFH opportunities available. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Education: Bachelor's (Required) License/Certification: Child Life Specialist by Child Life Council (Required) Child Life Internship completed (Required) Work Location: In person Employer: Hurley Practice Management Services

Performs more difficult and complex clerical functions including data charge entry, cash posting support, insurance verification for Hospital and Professional Billing. Requires considerable typing/data entry skills as a regular and essential part of the job. Participates in quality assessment and continuous quality improvement activities. Complies with all appropriate safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.Works under the direct supervision of the Billing Supervisor/Manager who reviews work for accuracy and conformance to standard procedures. Education equivalent to graduation from high school or GED. One (1) year of experience in responsible office work within a billing or clinical environment. Applicants must pass the performance test of accurately keying 110 strokes per minute. Aptitude for computerized information processing. Ability to make accurate and rapid arithmetic calculations and tabulations. Ability to write legibly and to read and interpret charts and other data. Knowledge of basic third party billing procedures and policies. Knowledge of medical terminology. Ability to communicate effectively both orally and in writing. Ability to type accurately on forms. Ability to conform to departmental performance standards Ability to establish and maintain effective working relationships with Medical Center personnel, physicians, third-party payers, patients, and the general public. Under supervision, accesses appropriate computer/information systems for retrieval or input of information, charge entry, and cash posting support. Receives payments, reconciles, posts and balances, and more complex records which may require some knowledge of bookkeeping. Maintains records, files, charts and other information for Billing division. Verifies accuracy of information and completeness of billing encounter and other documents according to detailed procedures. Checks diagnosis and procedure codes, modifiers, and third party identification numbers. Contacts appropriate personnel to acquire necessary billing information. Assists by explaining billing procedures, resolving problems/complaints, collecting fees, and performing other functions as necessary. Communicates with patients, third-party payers, physicians, and clinics using established workflows. Ensures proper identification of health insurance and primary care physician. Obtains appropriate referrals/authorizations as needed. Reviews patient registrations for accuracy. Corrects insurance and other data in a timely manner. Ensures complete information for billing purposes. Updates all computer systems with correct information to expedite and streamline billing. Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.

Performs a variety of imaging procedures consistent with established policies & procedures at a technical level typically requiring general supervision. Job Specific Duties and Responsibilities: Gives straight-forward explanations and instructions to foster a sense of comfort and confidence to patients and ensure the needs of individual patients are met. Operates and maintains all assigned imaging department equipment including but not limited to X-Ray. Positions patients and uses radiologic equipment to correctly capture the images requested by a physician. Accurately performs all imaging exams as ordered in accordance with established policies, procedures, regulations, and laws; ensures the physician on duty is notified of the results. Completes quality assurance processes and practices radiation safety in order to reduce exposure to patients, staff and self. Qualifications: Required: High School diploma or GED Graduation from an AMA-approved school of Radiology Technology Certified in general radiologic technology by the American Registry of Radiologic Technology (ARRT) Current BLS certification Preferred: Associate's Degree in radiology Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. The Phlebotomist works under the general supervision of the Lab Preanalytical Manager and serves as an integral member of the Laboratory department. The Phlebotomist is responsible for the collection, ordering and submission of samples for analysis, while assuming responsibility for the preparation, safety and comfort of patients during the procedure. The phlebotomist is expected to possess strong communication skills, critical thinking and the ability to interact with multiple members of the healthcare delivery team. Basic computer skills is required to access computer resources in the Hospital Information System and the Laboratory Information System. This position must be able to demonstrate the knowledge and skills necessary to provide care and service appropriate to the age of the patients served in his/her area. Job Type: Part Time, days Shift Length: 4am-8am (Mon-Fri) Weekend Frequency: Every third weekend Wage Range: $15.91-$22.28 Education Requirements: -High school diploma/GED, or higher education - Valid State of Michigan drivers license - BLS/CPR through the American Heart Association Sample Collection & Integrity: Utilizing standard venipuncture techniques, appropriate blood specimens are collected and integrity maintained by correct collection protocol. Performs specialized blood collection tests such as blood cultures, adhering to defined protocol with no deviations. Adheres to strict standards when labeling blood specimens/non-blood specimens and provides the required information as well as ensuring adequate patient identification with each patient encounter. Follows all defined policies and procedures for universal blood and body fluid precautions and Infection Control practices. Maintains appropriate professionalism at all times explaining blood collection to patients while ensuring patient rights, safety, privacy, confidentiality and "customer relations" philosophy. Performs Urine Drug Screen and COC collection, Blood Alcohol, and H. Pylori Breath test according to defined protocol. Workflow & Assigned Duties: Manage patient workload. Demonstrates competence with Laboratory Information System. Processes specimens ensuring proper identification and monitoring specimen integrity for testing. This includes specimen sorting, computer receipt/changing orders, centrifugation, and specimen aliquoting. Responsible for delivery of identified specimens to laboratory either via pneumatic tube system or manual transport in a timely manner to ensure accurate reporting and turn around times. Transport specimen between facilities as assigned. Responsible for maintaining phlebotomy trays and phlebotomy supply inventory. Performs off-site phlebotomy as assigned. Use Resources: Identifies when questions or activities are beyond their personal skill mix and uses critical thinking skills to determine the most appropriate resource to utilize. Maintains current knowledge and skill needed to effectively and accurately access available resources (i.e. SOFT, Mayo, etc.) Demonstrates service recovery by involving Customer Service, Patient Relations, or Preanalytical Services Manager. Demonstrate ability to properly utilize Vocera. Quality & Education: Attends Phlebotomy staff meetings or reads and acknowledges meeting minutes. Demonstrates current knowledge of the organizational occurrence reporting process and expectations. Identifies opportunities to participate with quality improvement initiatives/teams. Maintains CAP regulations and guidelines in all phlebotomy practices. Order Entry: Performs all Laboratory order entry accurately. Uses critical thinking to identify the need to contact Diagnostics Customer Service for assistance. Understands how to order specimens collected on different days. Demonstrates ability to verify medical necessity. Identifies when to present the Advanced Beneficiary Notification (ABN) to the patient and how to explain the ABN to the patient. Helps the patient to understand what to expect related to receiving a bill if initial check shows that Center for Medicare and Medicaid Services (CMS) will not reimburse the hospital for the ordered testing. Understands and communicates when the specimen needs to be collected within a specific time frame or when the patient is fasting. Demonstrates ability to identify a compliant diagnostic order. Knows how to contact the physician if a compliant order is needed or if edits need to be made to an existing order. -High School Diploma or GED Equivalent required -BLS for the Healthcare Provider by 60 days after hire required -Valid Michigan Drivers License with no restrictions required -Phlebotomist certification preferred Holland Hospital is an Equal Opportunity Employer, please see our EEO policy

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. Our BHS inpatient unit has 16 licensed beds and can provide comprehensive assessments, short-term intensive psychiatric treatment, medical management and discharge planning services to adults (18 years and older). The multidisciplinary treatment team consists of Inpatient Psychiatrists/Medical Director, Psychiatric Nurse Practitioner, Mid-Level Providers, Masters prepared Social Workers and Therapists, Mental Health Assistants, Registered Nurses, Occupational Therapy, Occupational therapy assistants and Chaplains when needed. Serves as an integral member of the multidisciplinary patient care team by implementing delegated aspects of patient treatment plans and participating in the therapeutic milieu under the direction of the RN team leader. This position must be able to demonstrate the knowledge and skills necessary to provide care and service appropriate to the age of the patients served in his/her area. Pay Range: $16.88 - $23.64/hour Employment Type: Part Time, 40 hours every 2 weeks Schedule: One scheduled 7:00 am - 7:30 pm shift, plus picking up one 8 hour shift per week or 16 hours per pay period from open shifts, includes every 3rd weekend Week 1: Sunday Week 2: Friday Week 3: Saturday Requirements: High School diploma/GED required, Current BLS for the Healthcare Provider completed by 60 days after hire required STANDARDS Promotes patient safety by maintaining the HH standards and implementing the policies and procedures of the hospital and nursing unit, including maintaining the patient's bill of rights. Assists with maintaining a safe, supportive and therapeutic environment for adult and older adult psychiatric patients. Maintains appropriate daily structure and assists patients to participate in the daily schedule to support patient achievement of their treatment goals. Achieves unit specific initial and ongoing competencies. Promotes team cohesiveness through constructive criticism and coworker support. Performs other duties as assigned. PATIENT CARE Develops a therapeutic relationship with patients. Performs assigned patient care tasks in a thorough and timely manner under the supervision of the nurse. Develops a therapeutic relationship with patients. Reports significant behaviors and changes to the RN team leader. Assists with basic nursing care such as taking vital signs, I&O, collection of specimens for lab work and hygiene. Assists or leads educational, activity or therapeutic recreational classes under the direction of the OTR or RN team leader. Participates in the admission, transfer and discharge of patients. Observes and documents significant patient behaviors, 1:1s and assigned tasks in a timely, accurate, effective manner. UNIT MAINTENANCE Supports the operation of the unit by completing assigned tasks such as inventory, stocking and cleaning of patient care areas. Assists with regulatory checks as delegated. Demonstrates ability to provide excellent observation and interventions skills through the completion of close observations, 1:1s and prevention of elopement and/or falls. SAFETY Is observant of patient demeanor and interactions. Intervenes to de-escalate potentially dangerous situations. Under the direction of RN implements physical restrictions. Protects patient by removing all unsafe items from the milieu. Understands and demonstrates competency in providing 1:1 care for patients in seclusion or restraint. -High School Diploma or GED equivalent required -College level psychology courses preferred -Current BLS for the Healthcare Provider completed by 60 days after hire required -Experience working with mentally ill adults preferred -Experience working in a health care facility preferred -Knowledge of medical terminology preferred -Computer literate preferred -Bilingual preferred Holland Hospital is an Equal Opportunity Employer, please see our EEO policy

Dept: MAC Occupational Therapy Schedule: Days Hours per bi-weekly pay period: 40 (part-time) The occupational therapist accurately assesses and identifies deficits in a patient's ability to perform activities of daily living (ADL) and instrumental activities of daily living (IADL) relative to physical, cognitive, and/or psychological impairments. Develops an individualized treatment plan with patient-centered goals that will be accomplished by therapeutic interventions and the use of ADLs. This may include adaptation or modification of the environment or objects within the environment to facilitate engagement and participation. Essential Functions and Responsibilities: Performs patient evaluations by establishing an occupational profile, analyzing occupational performance and collaborating with the patient to establish goals geared toward the experiences, values, priorities, and desired outcomes of the client. This process may also include performing relevant systems review and selecting and administering specific tests and measures to obtain data. Establishes an individualized plan of care and selects therapeutic interventions that address the specific impairments identified in the evaluation and in accordance with physician orders. Conducts ongoing reassessment of the patient and their response to treatment. Initiates and manages the discharge plan beginning at the first visit and continuing throughout treatment. Supervises and delegates to ancillary staff and students consistent with state laws and department policy. Completes legible, accurate, and clear documentation within the established timeframe identified in the department policy and procedure and in accordance with accreditation requirements and insurance regulations. Communicates with the patient, family, caregivers, significant others, and members of the health care team to promote maximum benefit of care utilizing AIDET. Assesses educational needs of the patient, family, caregiver, or significant other and provides education to meet those needs. Participates in professional growth and development through participation in educational programs, including in-service meetings, workshops, and by reading current literature concerning scope of practice. Actively participates in quality improvement activities. Provides an environment conducive to safety for patients, visitors, and staff. Complies with appropriate and approved safety standards. Functions within scope of practice as defined by the state's practice act. Performs other related duties as required and directed. Qualifications: Required : Graduate of an accredited program of occupational therapy. Current State Board of Occupational Therapy licensure. BLS certification. Preferred : One (1) year of occupational therapist experience.

Under the direct or indirect supervision of a Radiographer and in a training situation, schedules and prepares patients for diagnostic radiographic examinations, loads film holders and cassettes, and performs radiographic examinations. Participates in quality assessment and continuous quality improvement activities. Complies with all appropriate safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.Works under the administrative and technical supervision of the Diagnostic Radiology Supervisor or designee and the medical supervision of the Medical Director of Radiology. Current enrollment in a recognized two (2) year program in Diagnostic Radiology. Familiarity with the methods and techniques of radiographic imaging, including positioning patients, adjusting and operating equipment, and processing radiographic films. Familiarity with methods and techniques in administering diagnostic x-rays, of the hazards involved in this work for equipment operator and patients, and of effective precautionary measures. Knowledge of human anatomy as related to diagnostic radiologic work. Ability to maintain records and files of radiographic work. Ability to maintain harmonious relationships with patients, patient families, physicians, supervisors, public, and other Medical Center staff. NOTE:This position will expire 90 days after graduation from the Radiology Program. Under supervision of a radiographer, schedules and prepares patients for diagnostic radiographic examinations; loads film holders and cassettes. Performs radiographic examinations. Transports patients to department; returns patients to rooms after completion of radiographic examination or treatment. Receives, stores, and maintains supplies for examination room. Under direct supervision of physician, administers intravenous media and inserts urethral catheters; monitors patient reactions to procedures performed. Properly handles electronic and paper patient records. Accurately records and archives radiographic images. Under supervision of a radiographer, operates computerized equipment and assists in making simple repairs to equipment. Assists in cleaning diagnostic rooms and equipment. May assist Special Procedures and Computed Tomography Technologists in performing special examinations. Demonstrates effective judgment and ability to understand, react effectively and treat (if appropriate) the unique needs of patient age groups served. Performs other related work as assigned. Utilizes new improvements and/or technologies that relate to job assignment.

Dept: MAC MRI Schedule: Nights; 11p-730a Hours per biweekly pay period: 80 Shift differential: $2.50 Sign On Bonus: $10,000 **Pay is calculated based on experience Under general supervision and following established policies and procedures, performs diagnostic MRI exams utilizing appropriate imaging equipment. Essential Functions and Responsibilities: Verifies patient identity and reviews patient's medical record for appropriateness of exam. Interviews patient to obtain, verify or update medical history and assesses risk factors. Explains to the patient what to expect during an MRI. Addresses patients concerns to foster sense of comfort and confidence to patients and ensure the needs of individual patients are meets. Sets up equipment and acquires appropriate images per script/protocol. Start IV's. Knowledgeable of MRI safety and implant safety. This posting represents some of the duties and responsibilities of this job and is not intended to be a complete list of all tasks and functions. It should be understood that the technologist may be asked to perform job-related duties beyond those described above. Qualifications Required: Must be ARRT certified, NMTCB certified or ARMRIT certified. Must have experience in MRI. Must be certified in MRI. Current BLS certification.

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. Under the supervision and direction of a pharmacist, conducts a wide range of delegated technical and clerical functions necessary to support the provision of pharmacy products and services; supports departmental/organizational quality initiatives. Technical duties will include: compounding (sterile and non-sterile), packaging, and preparation of medication doses and IV products; refilling of various medication supply kits, carts, drawers, bags, etc.; maintenance of automated dispensing devices; inventory management. Clerical duties will include: answering incoming phone calls; billing; unit inspections; departmental cleaning and organizing; report generation and review; conducting billing and medication utilization audits; filing and record keeping. Pay Range: $18.26 - $27.39/hour Employment Type: Limited Hours, 16 hours every 2 weeks Schedule: Every other Saturday and Sunday 7:00 am - 3:30 pm and 1:30 pm - 10:00 pm Requirements: Licensed Pharmacy Technician OR Licensed Pharmacist Intern Certification Required, High School Diploma or GED equivalent required, Currently enrolled in, or pursuing a degree in a Pharmacy-related field preferred Pharmacy Services Assists the Pharmacist in the Provision of Pharmacy Services: Assists the pharmacist in accurate medication selection, counting and preparation (sterile and non-sterile) as evidenced by lack of pharmacist complaints or occurrences. Supports the pharmacist in providing services by responding appropriately and timely to medication preparation and distribution upon request from the pharmacist, nurse, physician or prearranged work assignments as evidenced by a lack of peer complaints or occurrences. Maintains appropriate knowledge of existing pharmacy systems and software needed to support pharmacy functions as evidenced by lack of peer complaints. Customer Service Provides good customer relations in response to phone calls, Vocera..etc, and completes follow-up of requests. Uses appropriate phone etiquette when answering phone calls as evidenced by request resolution and lack of complaints. Medication Preparation and Replenishment Proficient in Medication Preparation and Replenishment Accurately prepares unit dose pick, first dose and floor stock medication/supplies as evidenced by lack of pharmacist, physician and nursing complaints or occurrences. Delivers prepared products, replenishing anesthesia boxes, crash carts, EMS bags and medication kits in an accurate and timely fashion. Accurately fills and/or checks medication exchange drawers. Maintains control, accountability, and distribution of controlled substances; including documentation, refill of inventories and kits, reconciliation of discrepancies identified as evidenced by completed documentation or occurrence generation. Maintains good customer relations as it relates to the non- Pyxis distribution of medications; missing med support, troubleshooting, problem-solving and nursing assistance. Accurately prepares and labels non-sterile products; packages and repacks medication in accordance with departmental procedure as evidenced by documentation logs. Daily Operation and Maintenance of System Proficient in the Daily Operation and Maintenance of Automated Distribution System (Pyxis) Accurate in loading, unloading, refilling, outdate checking, discrepancy resolution and general maintenance of the Automated Distribution System (Pyxis) as evidenced by lack of nursing/pharmacy/peer complaints and medication occurrences. Maintains the daily operations of Automated Distribution System (Pyxis) in accordance with departmental polices, and practices as evidenced by competency completion. Prepares and distributes Automated Distribution System (Pyxis) medication in a timely manner as directed by prearranged work assignments (refill reports) or emergent reports (stock outs, refill, load, unload..etc) as evidenced by lack of peer complaint or occurrence. Generates and reviews required reports (including change reports), addresses reports in accordance with departmental practice initiating corrective actions in response to discrepancies or irregularities in medication utilization. Maintains good customer relations as it relates to the Automated Distribution system; troubleshooting and problem-solving, end-user (nursing) assistance and user education. IV Admixture Procedures, Maintenance, and Documentation Proficient in IV Admixture Procedures Including Using Aseptic Technique in the Preparation of Medications, Maintenance of the IV Compounding Area and Documentation Practices. Accurately prepares IV Admixtures and sterile compounding as evidenced by a lack of pharmacist complaint or occurrences. Accurately prepares IV Admixtures and sterile compounding in accordance with departmental policies and procedures as evidenced by the lack of contamination in test solutions. Maintains competency in IV Admixture calculations, clean room policies, and aseptic technique practice as evidenced by competency completion. Maintains the IV preparation room and equipment, including cleaning surfaces, stock, preparation areas (compounding hoods) and calibration in accordance with departmental policies and procedures as evidenced by documentation logs. Medication Management Support Assists with Medication Management Support Activities in Accordance with Regulatory Expectations and Departmental Quality Initiatives Maintains good pharmacy control and security of medication and storage locations, including the pharmacy, through completion of unit inspections as directed by departmental policy; evidenced by unit inspection documentation. Participates in quality assurance and improvement activities, including occurrence report generation. Supports departmental quality initiatives, patient safety and hospital core value practices as evidence by lack of peer complaints and occurrences. Maintains safe medication products throughout the hospital and department by removal of outdates evidenced by documentation. Maintains an orderly and safe work environment through departmental cleaning and organizing and adherence to general work related polices. Assists the pharmacist, pharmacy leadership, and lead technician in various ad hoc committees, task forces and projects to improve or maintain pharmacy services. Billing and Supply Management Proficient in Obtaining and Billing for Medications and Pharmacy Supplies; Conducts Inventory Management Activities. Proficient in the use of the pharmacy medication purchasing system to maintain sufficient inventory as evidenced by completed orders. Maintains knowledge on procurement of pharmacy supplies and medications through: alternative medication and supply distributors; and stockroom ordering systems as evidenced by received orders. Proficient in stocking shelves as evidenced by alack of errors. Participates in inventory management practices, including appropriate stock pars, and yearly physical inventory. Conducts appropriate patient charging and crediting, applies interdepartmental billing processes, and charge capture review. Generates required reports, reviews billing reports, and initiates corrections to discrepancies. Files reports as required. Holland Hospital is an Equal Opportunity Employer, please see our EEO policy

Provides diabetes self management education and training of patients referred to the Diabetes during Pregnancy Program. Applies evidenced based nutrition practice guidelines for providing quality medical nutrition therapy services to high risk patients in the Women's Health Services and the Center for Maternal Fetal Medicine. Follows the standards set forth by the Michigan Department of Community Health, the American Diabetes Association, and the Academy of Nutrition and Dietetics. Participates in quality management and continuous quality improvement activities. Complies with all appropriate safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to Hurley's Patient and Family Centered Care philosophy. SUPERVISION RECEIVED: Receives clinical direction from the Program Director for Maternal/Fetal Medicine and the Medical Director of the Hurley Diabetes Center. Works under the general direction of the Director for Women's Health Services and the Nurse Manager for Maternal Fetal Medicine. SUPERVISION EXERCISED: Serves as a nutrition and diabetes resource to nursing personnel, resident staff and other health care professionals throughout the medical center and surrounding communities. Serves as a preceptor for dietetic interns. RESPONSIBILITIES AND DUTIES: 1. Utilizes the nutrition care process: assessment, diagnosis, intervention/education, monitoring and evaluation in the implementation of medical nutrition therapy, nutrition education and treatment recommendations for high risk patients in the OB/Gyn clinic, Maternal Fetal Medicine and Antepartum units. 2. Develops and provides individualized nutrition education based on the patient's nutrition prescription. Documents instruction given, and evaluates learner outcomes. 3. Implements and counsels patients and their families regarding diabetes self management education; documents instruction given and evaluates learner outcomes while incorporating patients diabetes self management skills. Promotes understanding, acceptance and compliance with procedures and activities necessary to meet diabetes management goals. 4. Coordinates with and advises medical staff to assure that patient education and care is incorporated into the patient's plan of care. 5. Evaluates diagnostic tests, biochemical data, diabetes device and equipment use, and patient's food and blood glucose records. 6. Recommends the initiation of pharmacotherapy. Recommends adjustments to pharmacotherapy, based on integration of nutrition, laboratory tests, blood glucose data, physical therapy and progression of pregnancy/disease. 7. Provides instruction on diabetes medications, including insulin and approved oral medications for diabetic pregnant women. 8. Performs diabetes blood glucose management and recommends medication adjustments in the outpatient clinics. 9. Confers with physicians, resident staff and other members of the health care team to recommend appropriate nutrition treatment. 10. Demonstrates effective judgment and ability to understand and adjust teaching methods to the unique cultural and educational level of each patient that is served. 11. Provides postpartum follow-up education for patients with diabetes. Coordinates discharge planning with other medical center staff. 12. Uses evidenced-based medicine and best practices to provide quality diabetes education and management; and quality nutrition care. 13. Acts as a nutrition resource in the OB/Gyn clinic, Maternal Fetal Medicine and on the Antepartum units. 14. Collaborates with employees in Nutrition Services and Patient Tray services as necessary in the coordination of inpatient nutrition care and education. 15. Maintains current knowledge and skills in diabetes self management and education. 16. Maintains current knowledge and skills in the nutrition care process: assessment, diagnosis, intervention/education, monitoring and evaluation. 17. Assists in data collection for research in diabetes during pregnancy. 18. Assists with annual curriculum review and formal diabetes program evaluation. 19. Adheres to department and hospital standards of practice including Federal, State, and the Joint Commission regulations. 20. Performs other related duties as required/assigned. Utilizes new improvements and/or technologies that relate to job assignments. MINIMUM ENTRANCE REQUIREMENTS: Baccalaureate degree in related health care field with courses in nutrition and dietetics Working knowledge of evidenced based-practice Ability to communicate effectively, both orally and in writing. Ability to establish and maintain effective working relationships with patients, physicians, medical center personnel, governing agencies and the general public. NECESSARY SPECIAL REQUIREMENTS: Registered dietitian, (credentialed with the Commission on Dietetic Registration for the Academy of Nutrition and Dietetics); 2 or more years experience as a Registered Dietitian, including experience in obstetrics/gynecology, reproductive women's health, patient education and diabetes management preferred. Certified or Certified-eligible by the National Certification Board for Diabetes Educators, as a Diabetes Educator, (CDE). Employees who are certified-eligible must become certified within three (3) years from date of appointment to the classification.

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. The Phlebotomist works under the general supervision of the Lab Preanalytical Manager and serves as an integral member of the Laboratory department. The Phlebotomist is responsible for the collection, ordering and submission of samples for analysis, while assuming responsibility for the preparation, safety and comfort of patients during the procedure. The phlebotomist is expected to possess strong communication skills, critical thinking and the ability to interact with multiple members of the healthcare delivery team. Basic computer skills is required to access computer resources in the Hospital Information System and the Laboratory Information System. This position must be able to demonstrate the knowledge and skills necessary to provide care and service appropriate to the age of the patients served in his/her area. Job Type: VSP, limited hours Shift Length: Varied Weekend Frequency: Varied Education Requirements: -High school diploma/GED, or higher education - Valid State of Michigan drivers license - BLS/CPR through the American Heart Association Sample Collection & Integrity: Sample Collection & Integrity: Utilizing standard venipuncture techniques, appropriate blood specimens are collected and integrity maintained by correct collection protocol. Performs specialized blood collection tests such as blood cultures, adhering to defined protocol with no deviations. Adheres to strict standards when labeling blood specimens/non-blood specimens and provides the required information as well as ensuring adequate patient identification with each patient encounter. Follows all defined policies and procedures for universal blood and body fluid precautions and Infection Control practices. Maintains appropriate professionalism at all times explaining blood collection to patients while ensuring patient rights, safety, privacy, confidentiality and "customer relations" philosophy. Performs Urine Drug Screen and COC collection, Blood Alcohol, and H. Pylori Breath test according to defined protocol. Workflow & Assigned Duties: Manage patient workload. Demonstrates competence with Laboratory Information System. Processes specimens ensuring proper identification and monitoring specimen integrity for testing. This includes specimen sorting, computer receipt/changing orders, centrifugation, and specimen aliquoting. Responsible for delivery of identified specimens to laboratory either via pneumatic tube system or manual transport in a timely manner to ensure accurate reporting and turn around times. Transport specimen between facilities as assigned. Responsible for maintaining phlebotomy trays and phlebotomy supply inventory. Performs off-site phlebotomy as assigned. Use Resources: Identifies when questions or activities are beyond their personal skill mix and uses critical thinking skills to determine the most appropriate resource to utilize. Maintains current knowledge and skill needed to effectively and accurately access available resources (i.e. SOFT, Mayo, etc.) Demonstrates service recovery by involving Customer Service, Patient Relations, or Preanalytical Services Manager. Demonstrate ability to properly utilize Vocera. Quality & Education: Attends Phlebotomy staff meetings or reads and acknowledges meeting minutes. Demonstrates current knowledge of the organizational occurrence reporting process and expectations. Identifies opportunities to participate with quality improvement initiatives/teams. Maintains CAP regulations and guidelines in all phlebotomy practices. Order Entry: Performs all Laboratory order entry accurately. Uses critical thinking to identify the need to contact Diagnostics Customer Service for assistance. Understands how to order specimens collected on different days. Demonstrates ability to verify medical necessity. Identifies when to present the Advanced Beneficiary Notification (ABN) to the patient and how to explain the ABN to the patient. Helps the patient to understand what to expect related to receiving a bill if initial check shows that Center for Medicare and Medicaid Services (CMS) will not reimburse the hospital for the ordered testing. Understands and communicates when the specimen needs to be collected within a specific time frame or when the patient is fasting. Demonstrates ability to identify a compliant diagnostic order. Knows how to contact the physician if a compliant order is needed or if edits need to be made to an existing order. Holland Hospital is an Equal Opportunity Employer, please see our EEO policy

JOB RESPONSIBILITIES Under direct supervision of the Practice Manager, employee will be responsible for performing various clerical duties, assisting with scheduling, and assisting with patient care when necessary. * Greets patients and/or family * takes vital signs * obtains/reviews medical, social, surgical and medication history, and allergy information. * Prepares patient for examination * performs procedures (in office labs: urinalysis, pregnancy testing, strep screens; electrocardiogram (EKG's), tuberculosis (TB) testing, etc.) and reports results to providers. * Communicates information regarding testing, procedures and follow up care to patient in a clear, concise and professional manner. * Accurately documents all patient information in the medical record according to current guidelines. * Administers medications as prescribed by provider. * Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. * Disposes of contaminated supplies and sterilizes medical instruments. JOB REQUIREMENTS All of the following functions, qualifications, knowledge, skills, abilities (KSA's) and duties are essential. An employee in this class, upon appointment, should have the equivalent of the following: * Skill in use of calculator, copy machine and computers. * Ability to answer telephone calls and speak to patients pleasantly and courteously. * Ability to deal with difficult situations positively. * Ability to accept and perform other duties when needed. * Basic knowledge of correct English usage, spelling and punctuation. * Basic knowledge of modern office practices, materials and procedures. * Basic knowledge of medical practice and examination, diagnostic and treatment room procedures. * Knowledge of medical terminology. * Ability to accept guidance and supervision. * Ability to compare names and numbers accurately and to make arithmetical computations. * Ability to write neatly and legibly. * Ability to learn routines and procedures quickly. * Ability to understand and carry out oral and written instructions. * Some knowledge of insurance requirements and procedures.