Assistant Community Manager jobs at MidPen Housing - 81 jobs

About MidPen At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. MidPen is, once again, proud to be certified as an official Great Place to Work in 2025. Property Name: Sunset Creek Apts, Sunset Pines Property Manager The Property Manager is responsible for overseeing a portfolio of multi-family affordable housing properties, ensuring strong fiscal performance, regulatory compliance, and exceptional resident services. Reporting to the Associate Director of Property Management, this role serves as a strategic liaison between properties, internal teams, and external stakeholders while leading Community Managers to deliver on MidPen's mission. This is an exciting opportunity to make a direct impact on affordable housing operations during a period of significant portfolio growth and expansion across Northern California. Responsibilities: Manage fiscal performance across property portfolio including budget development, expense approval, cash flow monitoring, and variance reporting Ensure strict compliance with all regulatory requirements including HUD, TCAC, Fair Housing, and local regulations through monitoring and tracking systems Works with facilities management to ensure preventative maintenance, capital projects, and safety hazard mitigation is completed Direct tenant management activities including retention planning, complaint resolution, eviction processing, and lease enforcement Hire, train, and coach Community Manager staff while conducting performance reviews and supporting career development Lead marketing and leasing efforts including waiting list management, applicant screening, and unit turnover coordination Collaborate with Asset Management, Accounting, Human Resources, and Facilities teams to achieve operational excellence Conduct risk management activities including security planning, safety meetings, and incident reporting Works with team to provide direction and support to ensure properties are meeting KPI goals. Leads operational initiatives, driving change and ensuring consistent adoption of updated protocols across all properties. Maintains property appearance and standards through routine site and safety inspections, addressing concerns and capital needs to ensure proper upkeep across the portfolio. Qualifications: To excel in this role, you should have experience managing a portfolio of multi-family residential properties with a focus on affordable housing operations and team leadership. Specifically, you should have: Bachelor's degree and 5+ years of multi-family property management experience (totaling 800+ units), or Associate degree with 3+ years and additional relevant experience Tax Credit Specialist and Certified Occupancy Specialist certifications required; or ability to obtain within 6 months Minimum 4 years of multi-family property management experience (2 years in affordable housing preferred) At least 4 years of supervisory experience managing direct reports Proficiency with Microsoft Office Suite and property management software (MRI, Yardi, RealPage, or Boston Post) Strong analytical skills including basic accounting and business math capabilities Excellent written and verbal communication skills with ability to present to diverse stakeholders Valid California Driver's License with reliable transportation for travel between properties Commitment to MidPen's mission of providing quality affordable housing and fostering diverse communities Education and Experience Associate degree and three years of multi-family residential management experience with a Bachelor's degree and five or more years of relevant experience or an equivalent combination of education and experience Tax Credit Specialist and Certified Occupancy Specialist certification is required Must have four (4) or more years of multi-family property management experience and a minimum of two years of affordable housing experience Must have at least four years of supervisory experience Pay Range $80,678 - $121,000 Annual Salary - Pay based on applicable experience and qualifications Benefits and Compensation (see here for full details) Health Insurance Dental, Vision, Life & Disability Insurance 403(b) Retirement Investment Employee Education Reimbursement Program Paid Parental Leave FSA for Childcare, Medical, and Commuter Benefits EAP Program Pet Insurance Paid Time Off Company Holidays Wellness Days EQUAL OPPORTUNITY EMPLOYER MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

National Community Renaissance is committed to first class management of our properties which transforms their neighborhoods and the lives of our residents. The Community Manager I is the front line in implementing our vision. The Community Manager I is responsible for: Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy; Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood; Must assume proactive behavior and measures in order to properly represent National Community Renaissance and build relationships in the community. The Community Manager I reports to the Regional Manager, Area Manager, or Senior Community Manager. The Community Manager I directs and supervises 1-2 on-site personnel and and/or temporary resources. RESPONSIBILITIES Compliance Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations. Review and approve all resident notices pertaining to recertification. Maintain property waiting list in accordance with the properties' Tenant Selection Plan. Ensure applications for housing are processed in accordance with properties' affordable housing covenants. Process annual re-certifications within established timelines. Property Operations Handle marketing and advertising for vacancies in accordance with properties' Affirmative Fair Housing Marketing Plan. Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease. Conducts monthly site inspections and prepares report for management. Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget. Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy. Ensure work orders are processed in Yardi within established timelines. Financial Accurately account for and balance petty cash in accordance with company policies and procedures. Prepare deposits for banking and posts resident payments into Yardi within timelines established by management. Prepare management required month end reports. Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies. Keeps resident ledgers accurate and works diligently with accounting to resolve any errors. Human Resources Management of 1-2 on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions. Maintain positive relationships with CORE internal departments. Customer Service Respond to all resident complaints in a timely and professional manner. Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large. Resident Programs Designs, implements and manages appropriate resident programs and is responsible for their on-going success. Community Relations Manage ongoing positive relationships with all City staff and other local representatives and social service providers. General Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home. Other duties as requested. SKILLS Must have a hard working, positive attitude. Ability to work with and understand persons of all ethnic and family backgrounds. Ability to build and deliver specialized programs appropriate to the residents of the community. Ability to build external relationships while positively promoting the organization. Must be organized and proficient at time management Proficient in English language in verbal and written communications Relate to others beyond giving and receiving instructions Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance. EXPERIENCE Minimum of a high school education or equivalent. Minimum two to five years working in a position with comparable responsibilities. Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination. Minimum two years working in a customer service environment. Minimum two years Supervisory experience. Financial management. Microsoft Office Products such as Word, Excel, and Outlook. Yardi property management accounting software is preferred. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT 5-7 hours of sitting, reading and typing on a daily basis. 1-3 hours of walking on a daily basis. Up to 6 hours of continuous walking for 1-3 continuous days at times of property inspections. Operate computer and office equipment. Occasional lifting of up to 20 pounds. Occasional climbing of stairs. FLSA Non-Exempt

National Community Renaissance is committed to first class management of our properties which transforms their neighborhoods and the lives of our residents. The Community Manager I is the front line in implementing our vision. The Community Manager I is responsible for: Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy; Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood; Must assume proactive behavior and measures in order to properly represent National Community Renaissance and build relationships in the community. The Community Manager I reports to the Regional Manager, Area Manager, or Senior Community Manager. The Community Manager I directs and supervises 1-2 on-site personnel and and/or temporary resources. RESPONSIBILITIES Compliance Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations. Review and approve all resident notices pertaining to recertification. Maintain property waiting list in accordance with the properties' Tenant Selection Plan. Ensure applications for housing are processed in accordance with properties' affordable housing covenants. Process annual re-certifications within established timelines. Property Operations Handle marketing and advertising for vacancies in accordance with properties' Affirmative Fair Housing Marketing Plan. Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease. Conducts monthly site inspections and prepares report for management. Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget. Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy. Ensure work orders are processed in Yardi within established timelines. Financial Accurately account for and balance petty cash in accordance with company policies and procedures. Prepare deposits for banking and posts resident payments into Yardi within timelines established by management. Prepare management required month end reports. Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies. Keeps resident ledgers accurate and works diligently with accounting to resolve any errors. Human Resources Management of 1-2 on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions. Maintain positive relationships with CORE internal departments. Customer Service Respond to all resident complaints in a timely and professional manner. Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large. Resident Programs Designs, implements and manages appropriate resident programs and is responsible for their on-going success. Community Relations Manage ongoing positive relationships with all City staff and other local representatives and social service providers. General Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home. Other duties as requested. SKILLS Must have a hard working, positive attitude. Ability to work with and understand persons of all ethnic and family backgrounds. Ability to build and deliver specialized programs appropriate to the residents of the community. Ability to build external relationships while positively promoting the organization. Must be organized and proficient at time management Proficient in English language in verbal and written communications Relate to others beyond giving and receiving instructions Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance. EXPERIENCE Minimum of a high school education or equivalent. Minimum two to five years working in a position with comparable responsibilities. Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination. Minimum two years working in a customer service environment. Minimum two years Supervisory experience. Financial management. Microsoft Office Products such as Word, Excel, and Outlook. Yardi property management accounting software is preferred. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT 5-7 hours of sitting, reading and typing on a daily basis. 1-3 hours of walking on a daily basis. Up to 6 hours of continuous walking for 1-3 continuous days at times of property inspections. Operate computer and office equipment. Occasional lifting of up to 20 pounds. Occasional climbing of stairs. FLSA Non-Exempt

National Community Renaissance is committed to first class management of our properties which transforms their neighborhoods and the lives of our residents. The Community Manager II is the front line in implementing our vision. The Community Manager II is responsible for: * Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy; * Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood; * Must assume proactive behavior and measures in order to properly represent National Community Renaissance and build relationships in the community. The Community Manager II reports to the Regional Manager and/or Senior Community Manager. The Community Manager II directs and supervises 3 or more on-site personnel and and/or temporary resources. RESPONSIBILITIES Compliance * Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations. * Review and approve all resident notices pertaining to recertification. * Maintain property waiting list in accordance with the properties Tenant Selection Plan. * Ensure applications for housing are processed in accordance with properties affordable housing covenants. * Process annual re-certifications within established timelines. Property Operations * Handle marketing and advertising for vacancies in accordance with properties Affirmative Fair Housing Marketing Plan. * Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease. * Conduct monthly site inspections and prepares report for management. * Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget. * Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy. * Ensure work orders are processed in Yardi within established timelines. Financial * Accurately account for and balance petty cash in accordance with company policies and procedures. * Prepare deposits for banking and posts resident payments into Yardi within timelines established by management. * Prepare management required month end reports. * Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies. * Keep resident ledgers accurate and work diligently with accounting to resolve any errors. Human Resources * Management of 3 or more on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions. * Maintain positive relationships with CORE internal departments. Customer Service * Respond to all resident complaints in a timely and professional manner. * Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large. Resident Programs * Design, implement and manage appropriate resident programs and is responsible for their on-going success. Community Relations * Manage ongoing positive relationships with all City staff and other local representatives and social service providers. General * Must attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stay at locations away from the employees home. * Must possess a valid California Drivers License and automobile insurance to drive for business purposes or have reliable transportation. * Other duties as requested. SKILLS * Must have a hard working, positive attitude. * Ability to work with and understand persons of all ethnic and family backgrounds. * Ability to build and deliver specialized programs appropriate to the residents of the community. * Ability to build external relationships while positively promoting the organization. * Must be organized and proficient at time management * Proficient in English language in verbal and written communications * Relate to others beyond giving and receiving instructions * Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance. EXPERIENCE * Minimum of a high school education or equivalent. * Minimum two to five years working in a position with comparable responsibilities. * Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination. * Minimum two years working in a customer service environment. * Minimum two years Supervisory experience. * Financial management. * Microsoft Office Products such as Word, Excel, and Outlook. * Yardi property management accounting software is preferred. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT * 5-7 hours of sitting, standing, reading and typing on a daily basis. * 1-3 hours of walking on a daily basis. * Up to 6 hours of continuous walking for 1-3 continuous days at times of property inspections. * Operate a computer and office equipment. * Occasional lifting of up to 20 pounds. * Occasional climbing of stairs. FLSA * Non Exempt

National Community Renaissance is committed to first class management of our properties which transforms their neighborhoods and the lives of our residents. The Community Manager I is the front line in implementing our vision. The Community Manager I is responsible for: * Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy; * Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood; * Must assume proactive behavior and measures in order to properly represent National Community Renaissance and build relationships in the community. The Community Manager I reports to the Regional Manager, Area Manager, or Senior Community Manager. The Community Manager I directs and supervises 1-2 on-site personnel and and/or temporary resources. RESPONSIBILITIES Compliance * Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations. * Review and approve all resident notices pertaining to recertification. * Maintain property waiting list in accordance with the properties Tenant Selection Plan. * Ensure applications for housing are processed in accordance with properties affordable housing covenants. * Process annual re-certifications within established timelines. Property Operations * Handle marketing and advertising for vacancies in accordance with properties Affirmative Fair Housing Marketing Plan. * Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease. * Conducts monthly site inspections and prepares report for management. * Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget. * Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy. * Ensure work orders are processed in Yardi within established timelines. Financial * Accurately account for and balance petty cash in accordance with company policies and procedures. * Prepare deposits for banking and posts resident payments into Yardi within timelines established by management. * Prepare management required month end reports. * Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies. * Keeps resident ledgers accurate and works diligently with accounting to resolve any errors. Human Resources * Management of 1-2 on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions. * Maintain positive relationships with CORE internal departments. Customer Service * Respond to all resident complaints in a timely and professional manner. * Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large. Resident Programs * Designs, implements and manages appropriate resident programs and is responsible for their on-going success. Community Relations * Manage ongoing positive relationships with all City staff and other local representatives and social service providers. General * Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employees home. * Other duties as requested. SKILLS * Must have a hard working, positive attitude. * Ability to work with and understand persons of all ethnic and family backgrounds. * Ability to build and deliver specialized programs appropriate to the residents of the community. * Ability to build external relationships while positively promoting the organization. * Must be organized and proficient at time management. * Proficient in English language in verbal and written communications. * Relate to others beyond giving and receiving instructions. * Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance. EXPERIENCE * Minimum of a high school education or equivalent. * Minimum two to five years working in a position with comparable responsibilities. * Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination. * Minimum two years working in a customer service environment. * Minimum two years Supervisory experience. * Financial management. * Microsoft Office Products such as Word, Excel, and Outlook. * Yardi property management accounting software is preferred. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT * 5-7 hours of sitting, reading and typing on a daily basis. * 1-3 hours of walking on a daily basis. * Up to 6 hours of continuous walking for 1-3 continuous days at times of property inspections. * Operate computer and office equipment. * Occasional lifting of up to 20 pounds. * Occasional climbing of stairs.

National Community Renaissance is committed to first class management of our properties which transforms their neighborhoods and the lives of our residents. The Community Manager I is the front line in implementing our vision. The Community Manager I is responsible for: Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy; Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood; Must assume proactive behavior and measures in order to properly represent National Community Renaissance and build relationships in the community. The Community Manager I reports to the Regional Manager, Area Manager, or Senior Community Manager. The Community Manager I directs and supervises 1-2 on-site personnel and and/or temporary resources. RESPONSIBILITIES Compliance Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations. Review and approve all resident notices pertaining to recertification. Maintain property waiting list in accordance with the properties Tenant Selection Plan. Ensure applications for housing are processed in accordance with properties affordable housing covenants. Process annual re-certifications within established timelines. Property Operations Handle marketing and advertising for vacancies in accordance with properties Affirmative Fair Housing Marketing Plan. Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease. Conducts monthly site inspections and prepares report for management. Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget. Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy. Ensure work orders are processed in Yardi within established timelines. Financial Accurately account for and balance petty cash in accordance with company policies and procedures. Prepare deposits for banking and posts resident payments into Yardi within timelines established by management. Prepare management required month end reports. Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies. Keeps resident ledgers accurate and works diligently with accounting to resolve any errors. Human Resources Management of 1-2 on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions. Maintain positive relationships with CORE internal departments. Customer Service Respond to all resident complaints in a timely and professional manner. Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large. Resident Programs Designs, implements and manages appropriate resident programs and is responsible for their on-going success. Community Relations Manage ongoing positive relationships with all City staff and other local representatives and social service providers. General Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employees home. Other duties as requested. SKILLS Must have a hard working, positive attitude. Ability to work with and understand persons of all ethnic and family backgrounds. Ability to build and deliver specialized programs appropriate to the residents of the community. Ability to build external relationships while positively promoting the organization. Must be organized and proficient at time management. Proficient in English language in verbal and written communications. Relate to others beyond giving and receiving instructions. Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance. EXPERIENCE Minimum of a high school education or equivalent. Minimum two to five years working in a position with comparable responsibilities. Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination. Minimum two years working in a customer service environment. Minimum two years Supervisory experience. Financial management. Microsoft Office Products such as Word, Excel, and Outlook. Yardi property management accounting software is preferred. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT 5-7 hours of sitting, reading and typing on a daily basis. 1-3 hours of walking on a daily basis. Up to 6 hours of continuous walking for 1-3 continuous days at times of property inspections. Operate computer and office equipment. Occasional lifting of up to 20 pounds. Occasional climbing of stairs.

National Community Renaissance is committed to transforming the neighborhoods we work in and the lives of the residents we serve. This is accomplished through first class management of our properties which support that mission. The Regional Property Manager (or Regional Manager) is vital to implementing our vision. The Regional Manager is responsible for: Understanding the National CORE mission and developing an ability to be a superior and articulate advocate for our mission and our team; The oversight of administration, compliance, and maintenance of the properties within their region, while striving to maintain 100% occupancy; Building a team of professional and successful Community Managers who are passionate about serving the needs of our residents; Working closely with Community Managers to ensure a strong partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood; Professionally representing National Community Renaissance and building positive relationships in the community. The Regional Manager reports to the Vice President of Property Management and the Senior Vice President of Property Management. The Regional Manager directs and supervises all on-site personnel and identifies resources necessary to operate all aspects of the properties. RESPONSIBILITIES Compliance In cooperation with the Compliance Manager, monitor all compliance on properties which includes regulatory agreements, commitment letters, proformas, resident ledgers, annual re-certifications, etc. Property Operations Ensure that the Community Managers are practicing operational excellence in each community by monitoring vacancies, resident communications and capital improvements. Coordinate start-up of operations including application process, contract and service procurement, and staff hiring and training. Prepare monthly site inspection report for management. Ensure that inventory of all office and maintenance supplies are maintained appropriately and purchased within approved property budgets Financial Ensure the proper adherence to all fiscal and accounting requirements including: banking, cash handling, reporting, collections, invoices, budgeting and auditing. Review and approve petty cash in accordance with company policies and procedures and conduct periodic audits to ensure cash is maintained and balanced at all times. Oversee the management of uncollectable accounts receivables and works closely with Collection Agencies. Approve invoices for payment as necessary. Work closely with Asset Manager in the finalization of the annual budgets for approval by the VP of Property Management. Ensure the property is adhering to all requirements of the lease. Periodically audits ledger cards against status reports. Human Resources In cooperation with Human Resources department, manage the hiring, training, evaluation, supervision and termination of employees in accordance with company policies. Maintain positive relationships with CORE internal departments. Attend various training and informational seminars in order to keep abreast of new policies and procedures. Customer Services Work with Community Manager on resident issues and when appropriate, respond to resident complaints or special needs in a timely and professional manner. Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large. Resident Programs Works closely with Community Manager and Hope Through Housing to ensure the ongoing supportive services are being held in accordance with the affordable covenants. Assist in the development and implementation of resident activities and property management programs that will create housing and environments of high quality. Community Relations Develop and maintain relationships with City staff, community services agencies, schools serving CORE children and parents and school district staff and other groups that can provide support for our programs and services in close coordination with Hope Through Housing staff. Development Work closely with the internal development team to research and determine future development opportunities as they pertain to the company's overall goals and objectives. In cooperation with the internal development team, develop and implement marketing strategies in assigned areas in line with CORE's vision. Cooperate with and develop positive working relationships with syndicators, investors and agencies by demonstrating a working knowledge of financial management and daily operations of the properties and accompany the parties on annual site visits when required. General Attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home. Other duties as requested. SKILLS Must possess a hard working, positive attitude and the drive and commitment to provide superior service to the internal team as well as our external customers and partners. Ability to lead teams in a manner that supports the company's goals and core values along with the ability to exercise sound judgment and decision making. Ability to work with and understand persons of all ethnic and family backgrounds. Ability to work within approved annual budgets. Must possess excellent English verbal and written communication skills. Ability to oversee and guide Community Managers to build and deliver specialized programs appropriate to the residents of the community. Ability to build external relationships while positively promoting the organization. Relate to others beyond giving and receiving instructions. Must be able to manage and develop employees to succeed. Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance. EXPERIENCE Bachelor's Degree in related field is preferred. 5-7 years working in a position with comparable responsibilities which include management of significant operating budgets, staff supervision and customer service. Financial Management. Advanced knowledge of Microsoft Office Products such as Word, Excel and Outlook. Yardi property management accounting software knowledge preferred. Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Exposure to various types of weather conditions. Sitting, standing, reading and typing on a daily basis. 1-3 hours of walking on a daily basis. Up to 6 hours of continuous walking for 1-3 continuous days at times of property inspections. Driving - must possess a valid driver's license and current auto insurance to drive for company purposes or have reliable transportation. Operate computer and office equipment. FLSA CODE Exempt

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. You will help build a community while you build a career! The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events. We encourage candidates with lived experience to apply. This is an on-site position. Pay: $25.00-27.50/hour DOE + Sign On Bonus Schedule: Tuesday - Saturday Benefits: Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 403b + match Early close Fridays (3 paid hours each Friday) Early close prior to a holiday (3 paid hours) Paid Time off between Christmas and New Year's Holiday Paid Volunteer Time Paid Parental Leave and Care Giver Leave Paid Life Insurance Free Employee Assistance Plan Free Basic Dental Pet Insurance options Duties: Enters data in resident accounts receivable ledgers. Assists with resident records documentation. Collects rent and other income, makes bank deposits, and forwards receipts. Assists with the leasing process from initial application to move-in. Responds to customer services requests. May work outside normal business hours to respond to the needs of the property. Preferred Qualifications One (1) year of administrative, office, accounting, or customer service experience. Property management work experience and knowledge of applicable local and federal housing laws. Knowledge of real estate property management applications. Knowledge and Skills: Adhere to complex regulatory requirements. Maintain resident account receivable ledgers under supervision. Mission Values: At Mercy Housing, everyone contributes to a mission and values centered culture. We believe we are more effective when diverse groups of people, including residents, feel valued, respected, and included. This is a brief description of the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do-from empowering residents to supporting your personal and professional growth. Together, we're transforming lives through affordable housing and inclusive communities. The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events. We encourage candidates with lived experience to apply. This is an on-site position. Pay: $24.00 - 27.00 /hour DOE Benefits Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 403b + match Early close Fridays (3 paid hours each Friday) Early close prior to a holiday (3 paid hours) Paid Time off between Christmas and New Year's Holiday Paid Volunteer Time Paid Parental Leave and Care Giver Leave Paid Life Insurance Free Employee Assistance Plan Free Basic Dental Pet Insurance options Duties Enters data in resident accounts receivable ledgers. Assists with resident records documentation. Collects rent and other income, makes bank deposits, and forwards receipts. Assists with the leasing process from initial application to move-in. Responds to customer services requests. May work outside normal business hours to respond to the needs of the property. Minimum Qualifications High School Diploma or equivalent. Preferred Qualifications One (1) year of administrative, office, accounting, or customer service experience. Property management work experience and knowledge of applicable local and federal housing laws. Knowledge of real estate property management applications. Knowledge and Skills Adhere to complex regulatory requirements. Maintain resident account receivable ledgers under supervision. This is a brief description of the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Description Assistant Property Manager High-Volume | Fast-Paced | Performance-Driven Community We are seeking an experienced and highly motivated Assistant Property Manager to support operations at a demanding, high-activity property. This role requires a professional who is confident managing resident issues, excels in delinquency control, and has strong leasing and revenue-driving experience. This position is not entry-level. The ideal candidate thrives in a fast-paced environment, takes ownership of challenges, and can independently manage critical property functions while supporting the Property Manager. Key Responsibilities: Actively manage delinquency, collections, payment plans, notices, and compliance with company policies and legal requirements Lead and execute leasing efforts, approvals, renewals, and rent increase strategies Maintain strong resident relations, handling escalations with professionalism and firmness Support day-to-day operations of a high-demand property with frequent activity and competing priorities Ensure accurate and timely processing in property management systems (Yardi or similar required) Coordinate with maintenance, vendors, and corporate teams to ensure operational efficiency Assist with reporting, audits, and compliance deadlines Step in to manage the office and operations in the Property Manager's absence when needed Required Experience & Skills: Proven experience as an Assistant Property Manager (multi-family required) Extensive hands-on experience with delinquency management and collections Strong leasing background with demonstrated ability to drive occupancy and revenue Ability to manage a high-pressure, fast-paced property with minimal supervision Strong organizational skills and attention to detail Confident decision-maker with excellent communication skills Experience with Yardi or similar property management software preferred Ideal Candidate Traits: Results-driven and accountable Comfortable enforcing policies and deadlines Professional, assertive, and resident-focused Able to juggle multiple priorities without losing accuracy Team-oriented but capable of working independently This role is ideal for a seasoned Assistant Property Manager ready to take on a challenging property and make a measurable impact.

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The Assistant Property Manager/Front Desk position assists the property manager in the day-to-day front-line operations of the property in these primary duties: prepare and schedule Desk Clerks ensuring adequate coverage and replacements when needed, train and motivate all new clerks, and monitor the traffic in and out of the building. We encourage candidates with lived experience to apply. This is an on-site position. PAY: $23.00 - $24.00/hour DOE Benefits: * Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision * 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. * 403b + match * Early close Fridays (3 paid hours each Friday) * Early close prior to a holiday (3 paid hours) * Paid Time off between Christmas and New Year's Holiday * Paid Volunteer Time * Paid Parental Leave and Care Giver Leave * Paid Life Insurance * Free Employee Assistance Plan * Free Basic Dental * Pet Insurance options Duties: * On a monthly basis, assist with collection of rent and other income, make bank deposits, and forward receipts to National Office. Assist with the leasing process from initial application to move-in when needed. * Collaborate with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals. Attend all staff meetings. * Assists with the leasing process from initial application to move-in. MINIMUM QUALIFICATIONS * High school diploma or equivalent. PREFERRED QUALIFICATIONS * Minimum of one (1) year of administrative, office, accounting, and/or customer service, including as a desk clerk. * Two (2) years strongly preferred. * Property management work experience and knowledge of applicable local and federal housing laws. * Knowledge of Yardi database and real estate property management applications. KNOWLEDGE AND SKILLS * Learn and adhere to Fair Housing regulatory requirements. * Dependable, punctual, and reliable; work weekends and flexible work schedules if needed. * Legally operate a motor vehicle (valid driver's license).*Demonstrate good verbal and written communication. * Basic proficiency of Microsoft Word and property management software; effectively operate office equipment. * This is a brief description summarizing the abilities needed for the position. * Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The REGIONAL PROPERTY MANAGER embraces SoLa's mission and is passionate about promoting SoLa's short and long-term goals. The Regional Property Manager is responsible for the oversight of the day-to-day operations of their assigned Region of properties, as well as guiding and developing their Property Managers. The Regional Property Manager is also heavily involved in all aspects of the financial, operational and administrative management of their Region. Through exceptional management, they drive SoLa's mission to provide high-quality communities to our residents, as well as strong financial returns to our investors. SALARY: $110K-$115K PER YEAR SCHEDULE: M-F IN-OFFICE LOCATION: LOS ANGELES, 90001 ABOUT THE COMPANY SoLa Impact is an award-winning social impact, development, and investment company focused exclusively on creating high-quality affordable housing in low-income, Black and brown communities. Over the last several years, we have raised almost $500 million in equity --- allowing us to deploy well over $1.5 billion - toward addressing the housing crisis in Los Angeles and throughout Southern California. Founded with the belief that smart investment can drive socioeconomic change, SoLa Impact focuses on creating sustainable, dignified living environments that empower residents and uplift neighborhoods. Only five years after starting its first ground-up project, SoLa Impact was recognized as the 16th largest developer in the nation, and the largest developer based in California by the National Multifamily Housing Council. As part of SoLa Impact's broader mission to create social and economic opportunities, our innovative co-working and entrepreneurship hub The Beehive serves as a catalyst for change, empowering local entrepreneurs to build sustainable businesses and contribute to the revitalization of their neighborhoods. At SoLa Impact, we believe that socioeconomic advancement is a right, not a privilege, and we are committed to making this vision a reality. Join us and be part of a high-achieving team that not only focuses on building affordable housing, but creating opportunities and hope for a better future. Requirements ESSENTIAL DUTIES Regularly required to visit properties, home-office, and other related sites. Oversee and support operations for 389 units across 42 properties located in the 90001, 90002, and 90003 ZIP codes. Prepares and recommends the annual operating budget and adheres to it throughout the fiscal year. Responsible for familiarizing themselves and their team of their respective property's top competitor groups in the area via comps, market research firms, shopping, etc.. Responsible for monthly reporting and financial performance of their properties, including but not limited to Variance Reporting and analysis, accruals, expense reclass, monthly posting, and other functions. Serves as the main contact person between their properties and SoLa's Corporate offices, efficiently disseminates top-down directives and deploys actionable items timely. Maintains and annually reviews the existing preventive maintenance schedule for all equipment and building systems at each respective property, develops ongoing Capital Improvement Sheets for newly acquired or developed assets. Ensures that their Property Managers are properly overseeing activities of their respective properties such as unit turns, rental collections, maintenance, move-ins/-outs, leasing activity and velocity (or via Leasing and Collections Teams). Annually review all service contracts to make sure SLAs are met and to remain competitive with market pricing and deliverables from vendor partners. Supervise all relevant on-site staff, including administrative support employee(s) and engineers, provide continuous feedback and constructive support. Supervise other staff members as assigned. Conduct routine, monthly Regional Property Manager Inspections to inspect physical and virtual assets to ensure SoLa standards are being met, SoLa residents are consistently engaged, and RPM Inspection results are accessible and actionable. Work with direct reports as well as upper management to improve and update SOP guidance and training. Five years of progressive experience overseeing affordable and market-rate communities as a Regional Property Manager. Bottom-line responsible for all properties in their respective Region. Complete all other duties assigned. EDUCATION & EXPERIENCE Bachelor's Degree preferred or a mix of education and direct business-related experience 5+ years' experience managing residential properties. Small asset (non-institutional), Section 8, LIHTC, Affordable or HUD housing experience a plus Experience with budget preparation, accruals, lease administration, accounting and financial reporting, tax assessments, construction and TIs, preventative and emergency procedures and strong customer relationship building ARM, CAM or CPM designation is a plus Proficiency with Microsoft Office suite including Outlook, Word, and Excel, or Google Suite of products Proficiency with Yardi or similar software Proficiency with other ancillary PMS systems (revenue management, website building, lead management, etc.) and ILS partner systems Strong analytical skills - utilized frequently in cost analyses, and assessment of new policies, procedures or tools, as well as in critically evaluating existing policies and procedures for continuous improvement Able to maintain oversight over other assets and lead team members to perform at a high level, and fulfill company and property objectives SKILLS & ABILITIES Strong interpersonal, verbal, and written communication skills; excellent follow through Must be able to handle constant change in a fast-paced environment and be able to deal with multiple people and various situations simultaneously Ability to work independently, and self-motivate Ability to collaborate with others and utilize knowledge and resources to identify quality solutions Well-developed time management skills with the ability to manage multiple priorities Highly organized, resourceful, proactive, adaptive, creative, detail-oriented, and critical thinking skills required; willingness and ability to learn quickly and on-the-fly Ability to exercise discretion and independent judgment, develop understanding of their direct reports' skill sets and utilize them to achieve objectives Ability to present information in a concise and easily understood manner Develop action plans, and execute them with little direction or oversight Passionate about our mission Benefits SoLa Impact offers a comprehensive benefits package that includes paid vacation, medical, dental, vision, and life insurance, as well as pet insurance, sick leave, 10 paid holidays, and bereavement days. This package is designed to provide employees with a range of important benefits that help to support their physical and emotional well-being, while also providing financial protection and peace of mind. At SoLa Impact, we believe work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the bureaucracy of a large corporate environment. We foster a family-friendly and supportive workplace, collaborative and employee-focused with an emphasis on quality, integrity, trust, and accountability. We are looking to bring someone on board as soon as possible. We provide a rewarding and challenging environment. We expect a lot, but give a lot in return. Strongly prefer candidates local to Los Angeles as no relocation assistance will be provided. All qualified candidates will be contacted directly. SoLa Impact is an Equal Opportunity Employer. SoLa does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Disclaimer: SoLa Impact conducts thorough background checks, including education and employment verification, following an offer letter extension. We are committed to upholding the highest standards of integrity throughout our hiring process. Candidates are advised to ensure all information provided in their resume and application is true and accurate. Any discrepancies may affect your eligibility for employment.

We are looking for a strong onsite Assistant Property Manager for a key location in Reseda, CA. This important role will handle day-to-day operations of assigned properties fielding incoming tenant and vendor calls and requests via voicemail, phone and emails. Schedule work with vendors and contractors for the properties. Issue work orders as needed. Inspect properties on a minimum weekly basis and follow-up with maintenance requirements per inspection and budget requirements. Compose and issue notices and correspondence to tenants and vendors. Rent collections and notices for current and past tenants. Show space to prospective tenants, maintain check lists and follow-up for the tenant move-in process, including liaison for contractors, sub-contractors, vendors, tenant, brokers, and internal accounting department. Maintain checklists for move-out procedures and follow-up. Assist Senior Property Manager in the budget process. Other property management duties as assigned by the Senior Property Manager. Key Responsibilities: Phones (& E-Mails) Phones calls included tenant questions/inquiry/complaints; vendors questions/inquiry; leasing calls; forwarded calls; lenders & insurance calls for all the buildings; after hours tenants/vendors/alarm emergency calls. Work Orders Initiate work orders. Schedule/assign/discuss work orders with vendors, preferably meet vendors at the property(s) to discuss and review issues. Coordinate work with vendors. Follow up work orders. Inspect the work upon completion. Close work orders / convert to payables. Procure competitive bids from vendors for major new projects and deferred maintenance; preferably meet with vendors to discuss the work on site. Oversee invoices for tenant direct charges Utilities connection and disconnection for industrial parks. Assist in providing building information for lender and insurance needs. Schedule/supervise all major work per budget expense. Supervise task list and day-to-day issues with the day porter. Perform building walk-thrus per supervisor. Correspondence like tenant memos; lease violation; Notice of non-responsibility forms General office duties such as emailing, mailing & digital filing. Day to day Responsibilities Enforce Tenant Insurance requirements via notification system and follow-up with Tenants. Input/update tenant contacts Schedule with vendors tenant improvement work such as painting, carpet, detail cleaning, locksmith, etc. Coordinate with tenant the schedule of the above. Continued follow up with vendors/tenants for status/completion of work Assist with move out and move in process Inspect vacated suite s per supervisor request. Credit and Collections Manage delinquency collection, eviction and credit analysis for properties. With Property Manager coordinate with legal counsel, negotiate with current and ex-tenants regarding payment settlements. Communicate directly with property manager and leasing agent regarding delinquency status of their respective properties. Coordinate late charges to be applied to tenant records. Make adjustments to tenant ledgers. Prepare 3 Day Notices, files to the attorney for evictions or money judgments and go to court with attorney. Requirements include: Three to five years of commercial property management experience is required. Work experience with Yardi (preferred), MS Office (Word, Excel, Outlook,) A high level of organizational ability is required to multi-task in a fast-paced environment. Good interpersonal communication skills due to the heavy interaction with tenants, and vendors. No relocation: only local candidates will be considered. EOE

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do-from empowering residents to supporting your personal and professional growth. Together, we're transforming lives through affordable housing and inclusive communities. The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events. We encourage candidates with lived experience to apply. This is an on-site position. Pay: $23.00 - $25.00 /hour DOE Benefits * Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision * 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. * 403b + match * Early close Fridays (3 paid hours each Friday) * Early close prior to a holiday (3 paid hours) * Paid Time off between Christmas and New Year's Holiday * Paid Volunteer Time * Paid Parental Leave and Care Giver Leave * Paid Life Insurance * Free Employee Assistance Plan * Free Basic Dental * Pet Insurance options Duties * Enters data in resident accounts receivable ledgers. * Assists with resident records documentation. * Collects rent and other income, makes bank deposits, and forwards receipts. * Assists with the leasing process from initial application to move-in. * Responds to customer services requests. * May work outside normal business hours to respond to the needs of the property. Minimum Qualifications * High School Diploma or equivalent. Preferred Qualifications * One (1) year of administrative, office, accounting, or customer service experience. * Property management work experience and knowledge of applicable local and federal housing laws. * Knowledge of real estate property management applications. Knowledge and Skills * Adhere to complex regulatory requirements. * Maintain resident account receivable ledgers under supervision. This is a brief description of the position. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do-from empowering residents to supporting your personal and professional growth. Together, we're transforming lives through affordable housing and inclusive communities. The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events. We encourage candidates with lived experience to apply. This is an on-site position. Pay: $23.00 - 25.00 /hour DOE Benefits Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 403b + match Early close Fridays (3 paid hours each Friday) Early close prior to a holiday (3 paid hours) Paid Time off between Christmas and New Year's Holiday Paid Volunteer Time Paid Parental Leave and Care Giver Leave Paid Life Insurance Free Employee Assistance Plan Free Basic Dental Pet Insurance options Duties Enters data in resident accounts receivable ledgers. Assists with resident records documentation. Collects rent and other income, makes bank deposits, and forwards receipts. Assists with the leasing process from initial application to move-in. Responds to customer services requests. May work outside normal business hours to respond to the needs of the property. Minimum Qualifications High School Diploma or equivalent. Preferred Qualifications One (1) year of administrative, office, accounting, or customer service experience. Property management work experience and knowledge of applicable local and federal housing laws. Knowledge of real estate property management applications. Knowledge and Skills Adhere to complex regulatory requirements. Maintain resident account receivable ledgers under supervision. This is a brief description of the position. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do-from empowering residents to supporting your personal and professional growth. Together, we're transforming lives through affordable housing and inclusive communities. The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events. We encourage candidates with lived experience to apply. This is an on-site position. Pay: $22.00 - 26.00/hour, dependent on experience. Benefits * Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision * 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. * 403b + match * Early close Fridays (3 paid hours each Friday) * Early close prior to a holiday (3 paid hours) * Paid Time off between Christmas and New Year's Holiday * Paid Volunteer Time * Paid Parental Leave and Care Giver Leave * Paid Life Insurance * Free Employee Assistance Plan * Free Basic Dental * Pet Insurance options Duties * Enters data in resident accounts receivable ledgers. * Assists with resident records documentation. * Collects rent and other income, makes bank deposits, and forwards receipts. * Assists with the leasing process from initial application to move-in. * Responds to customer services requests. * May work outside normal business hours to respond to the needs of the property. Minimum Qualifications * High School Diploma or equivalent. Preferred Qualifications * One (1) year of administrative, office, accounting, or customer service experience. * Property management work experience and knowledge of applicable local and federal housing laws. * Knowledge of real estate property management applications. Knowledge and Skills * Adhere to complex regulatory requirements. * Maintain resident account receivable ledgers under supervision. This is a brief description of the position. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Full-time Description Under the direction of a Property Supervisor and the Director of Property Management, the Assistant Property Manager will report to one site in accordance to an assigned schedule and is responsible for providing property management support in all phases of the day-to-day operation of the property. The Assistant Property Manager will help to ensure a stable operation by working with the services staff to foster a healthy community life for the tenants. The Assistant Property Manager will provide support to complete all documentation of necessary maintenance and equipment replacements in a timely manner, and ensure that the building's appearance is well maintained. The Assistant Property Manager is also responsible for preserving open lines of communication between all parties involved in the operation of the subject property, and compliance with ACOF policies and procedures. The Assistant Property Manager must be willing to work in a community-based setting, emphasizing commitment and staff initiative. This person should be comfortable working within an interdisciplinary team utilizing a social rehabilitation approach. In addition, this individual must be able to work with persons from varying socio-economic backgrounds and possess excellent communication and interpersonal skills. Applicants must have an understanding of individuals with a range of disabilities, including physical, mental and emotional. Responsibilities Interview and pre-qualify applicants and maintain waiting list and/or submit CES referral requests via an established CES process within the county. Responsible for ensuring tenant move-ins/move-outs are performed along with all required unit inspections. Collect and deposit rents. Work in conjunction with the Property Supervisor and Property Manager to coordinate all building maintenance and repairs with the in-house maintenance and outside vendors. Provide administrative support, including phone support, typing, reports, filing, and distribution of correspondence. Assist in ordering office supplies, completing maintenance work orders, and complying with office procedures in the property management manual and procedures. Process daily mail and screen incoming calls. Maintain orderliness of the building. Maintain and update reports, as needed. Assist the Property Supervisor in meeting compliance requirements for investors and third-party agencies. Act as backup manager for nearby properties, as needed. Requirements To perform effectively in this position, the Assistant Property Manager must have: High school diploma or equivalent. Minimum one (1) year of property management experience, including LIHTC, HUD, and HOME programs. Knowledge of Microsoft Office software (Word, Excel and Outlook) General knowledge of property management software (RealPage, etc.) Professional and positive attitude towards tenants, staff, vendors, and other organizations. Access to reliable transportation to be used to conduct ACOF business. Ability to meet California minimum and ACOF insurance requirements. Preferred Qualifications AA degree Lease-up experience Two years' experience in affordable housing and management. Bilingual Spanish-English. Skills in tenant problem solving and de-escalation. Experience in or knowledge of the Housing First model for Permanent Supportive Housing Salary Description $21 to $23 per hour

Full-time Description Under the direction of a Property Supervisor and the Director of Property Management, the Assistant Property Manager will report to one site in accordance to an assigned schedule and is responsible for providing property management support in all phases of the day-to-day operation of the property. The Assistant Property Manager will help to ensure a stable operation by working with the services staff to foster a healthy community life for the tenants. The Assistant Property Manager will provide support to complete all documentation of necessary maintenance and equipment replacements in a timely manner, and ensure that the building's appearance is well maintained. The Assistant Property Manager is also responsible for preserving open lines of communication between all parties involved in the operation of the subject property, and compliance with ACOF policies and procedures. The Assistant Property Manager must be willing to work in a community-based setting, emphasizing commitment and staff initiative. This person should be comfortable working within an interdisciplinary team utilizing a social rehabilitation approach. In addition, this individual must be able to work with persons from varying socio-economic backgrounds and possess excellent communication and interpersonal skills. Applicants must have an understanding of individuals with a range of disabilities, including physical, mental and emotional. Responsibilities Interview and pre-qualify applicants and maintain waiting list and/or submit CES referral requests via an established CES process within the county. Responsible for ensuring tenant move-ins/move-outs are performed along with all required unit inspections. Collect and deposit rents. Work in conjunction with the Property Supervisor and Property Manager to coordinate all building maintenance and repairs with the in-house maintenance and outside vendors. Provide administrative support, including phone support, typing, reports, filing, and distribution of correspondence. Assist in ordering office supplies, completing maintenance work orders, and complying with office procedures in the property management manual and procedures. Process daily mail and screen incoming calls. Maintain orderliness of the building. Maintain and update reports, as needed. Assist the Property Supervisor in meeting compliance requirements for investors and third-party agencies. Act as backup manager for nearby properties, as needed. Requirements To perform effectively in this position, the Assistant Property Manager must have: High school diploma or equivalent. Minimum one (1) to three (3) years of property management experience, including LIHTC, HUD, and HOME programs. Knowledge of Microsoft Office software (Word, Excel and Outlook) General knowledge of property management software (RealPage, etc.) Professional and positive attitude towards tenants, staff, vendors, and other organizations. Access to reliable transportation to be used to conduct ACOF business. Ability to meet California minimum and ACOF insurance requirements. Preferred Qualifications AA degree Lease-up experience Two years' experience in affordable housing and management. Bilingual Spanish-English. Skills in tenant problem solving and de-escalation. Experience in or knowledge of the Housing First model for Permanent Supportive Housing Salary Description $21 to $23 per hour

Job DescriptionDescription: Under the direction of a Property Supervisor and the Director of Property Management, the Assistant Property Manager will report to one site in accordance to an assigned schedule and is responsible for providing property management support in all phases of the day-to-day operation of the property. The Assistant Property Manager will help to ensure a stable operation by working with the services staff to foster a healthy community life for the tenants. The Assistant Property Manager will provide support to complete all documentation of necessary maintenance and equipment replacements in a timely manner, and ensure that the building's appearance is well maintained. The Assistant Property Manager is also responsible for preserving open lines of communication between all parties involved in the operation of the subject property, and compliance with ACOF policies and procedures. The Assistant Property Manager must be willing to work in a community-based setting, emphasizing commitment and staff initiative. This person should be comfortable working within an interdisciplinary team utilizing a social rehabilitation approach. In addition, this individual must be able to work with persons from varying socio-economic backgrounds and possess excellent communication and interpersonal skills. Applicants must have an understanding of individuals with a range of disabilities, including physical, mental and emotional. Responsibilities Interview and pre-qualify applicants and maintain waiting list and/or submit CES referral requests via an established CES process within the county. Responsible for ensuring tenant move-ins/move-outs are performed along with all required unit inspections. Collect and deposit rents. Work in conjunction with the Property Supervisor and Property Manager to coordinate all building maintenance and repairs with the in-house maintenance and outside vendors. Provide administrative support, including phone support, typing, reports, filing, and distribution of correspondence. Assist in ordering office supplies, completing maintenance work orders, and complying with office procedures in the property management manual and procedures. Process daily mail and screen incoming calls. Maintain orderliness of the building. Maintain and update reports, as needed. Assist the Property Supervisor in meeting compliance requirements for investors and third-party agencies. Act as backup manager for nearby properties, as needed. Requirements: To perform effectively in this position, the Assistant Property Manager must have: High school diploma or equivalent. Minimum one (1) to three (3) years of property management experience, including LIHTC, HUD, and HOME programs. Knowledge of Microsoft Office software (Word, Excel and Outlook) General knowledge of property management software (RealPage, etc.) Professional and positive attitude towards tenants, staff, vendors, and other organizations. Access to reliable transportation to be used to conduct ACOF business. Ability to meet California minimum and ACOF insurance requirements. Preferred Qualifications AA degree Lease-up experience Two years' experience in affordable housing and management. Bilingual Spanish-English. Skills in tenant problem solving and de-escalation. Experience in or knowledge of the Housing First model for Permanent Supportive Housing