Patient Care Coordinator jobs at Midwest Dental - 44 jobs

Job DescriptionAbout QuenchQuench USA, Inc. offers bottle-free filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers, purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 60,000+ customers, and a network of over 250 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company. About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit ***************** Values: 5c'sCulligan as One Customers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results About the RoleCulligan Quench is looking for a Field Service Dispatcher with hands-on experience in routing or dispatching for technician installations, service breakdowns, or maintenance work. This role plays a key part in coordinating our technician schedules and ensuring we deliver on our service-level agreements (SLAs). You'll serve as the bridge between our customers and our field teams-balancing technician availability with customer needs, optimizing routes, and making real-time decisions to keep our service operations running smoothly. This is an ideal role for someone with dispatch, routing, or logistics coordination experience who enjoys fast-paced problem-solving, clear communication, and keeping both customers and technicians supported and informed. Equal Opportunity Employer:We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race, color, religion, gender, disability, age, or other factors prohibited by law. Quench is an Equal Opportunity Employer.Responsibilities Coordinate technician dispatching and routing for installations, service calls, and repairs Communicate directly with customers to confirm appointment details and scheduling updates Collaborate daily with Sales, Service, and Supply Chain teams to ensure customer needs are met Proactively monitor service queues and field activity to meet or exceed SLAs Troubleshoot scheduling conflicts and make real-time decisions to optimize technician routes Escalate service issues when needed and keep internal stakeholders informed Attend daily service huddles and actively support field team planning Accurately document all updates and communications in our service systems Requirements Hybrid work model: Remote work 2 days a week, In King of Prussia or Grapevine office 3 days a week (for external candidates) 2+ years of routing, dispatching, or field service scheduling experience Experience coordinating technician installations or emergency service calls is highly preferred Strong communication skills-professional, clear, and customer-focused Comfortable navigating multiple systems and communication channels (email, phone, chat) Highly organized with strong attention to detail and a proactive mindset Ability to work cross-functionally in a fast-paced, service-driven environment Proficiency in Microsoft Office (Outlook, Excel, Word) Benefits Medical, Dental, Vision which start day one 401(k) match of 50% up to 6% PTO and Paid Holidays Our MissionAs the leading quality water expert, Culligan Quench is committed to help individuals, families and communities in need of clean, safe water. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do. We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Please be aware of employment scams. Culligan Quench will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.

About QuenchQuench USA, Inc. offers bottle-free filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers, purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 60,000+ customers, and a network of over 250 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company. About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit ***************** Values: 5c'sCulligan as One Customers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results About the RoleCulligan Quench is looking for a Field Service Dispatcher with hands-on experience in routing or dispatching for technician installations, service breakdowns, or maintenance work. This role plays a key part in coordinating our technician schedules and ensuring we deliver on our service-level agreements (SLAs). You'll serve as the bridge between our customers and our field teams-balancing technician availability with customer needs, optimizing routes, and making real-time decisions to keep our service operations running smoothly. This is an ideal role for someone with dispatch, routing, or logistics coordination experience who enjoys fast-paced problem-solving, clear communication, and keeping both customers and technicians supported and informed. Equal Opportunity Employer:We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race, color, religion, gender, disability, age, or other factors prohibited by law. Quench is an Equal Opportunity Employer.Responsibilities Coordinate technician dispatching and routing for installations, service calls, and repairs Communicate directly with customers to confirm appointment details and scheduling updates Collaborate daily with Sales, Service, and Supply Chain teams to ensure customer needs are met Proactively monitor service queues and field activity to meet or exceed SLAs Troubleshoot scheduling conflicts and make real-time decisions to optimize technician routes Escalate service issues when needed and keep internal stakeholders informed Attend daily service huddles and actively support field team planning Accurately document all updates and communications in our service systems Requirements Hybrid work model: Remote work 2 days a week, In King of Prussia or Grapevine office 3 days a week (for external candidates) 2+ years of routing, dispatching, or field service scheduling experience Experience coordinating technician installations or emergency service calls is highly preferred Strong communication skills-professional, clear, and customer-focused Comfortable navigating multiple systems and communication channels (email, phone, chat) Highly organized with strong attention to detail and a proactive mindset Ability to work cross-functionally in a fast-paced, service-driven environment Proficiency in Microsoft Office (Outlook, Excel, Word) Benefits Medical, Dental, Vision which start day one 401(k) match of 50% up to 6% PTO and Paid Holidays Our MissionAs the leading quality water expert, Culligan Quench is committed to help individuals, families and communities in need of clean, safe water. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do. We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Please be aware of employment scams. Culligan Quench will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.

Care Coordinator - MAT Duties: In this role, you will be providing care coordination services to adult clients with substance abuse and mental health issues. Implements monitoring system, determines clients' needs and ensures delivery of needed treatment. The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer: Exceptional pay Great benefits including health, dental, vision, life insurance 403b retirement plan with matching funds CEUs and Licensure/Certification Reimbursements, Multiple Loan Forgiveness Programs, and employee discounts Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays for fulltime staff Flexible schedule and the ability to work remotely 40 hours per week (Monday-Friday) various shifts available Sign on bonus may be available Our Location: We are located at 65 Messimer Drive in Newark, Ohio, a short 30-minute scenic commute from Columbus, Zanesville, Lancaster, and Mount Vernon. Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. CMA certification is required. Associates Degree preferred. CPR/BLS required. Basic computer, phone and typing skills are necessary for all positions. To Apply: Online at *************************** BHP is an EEO and ADA compliant organization.

Job Description Care Coordinator - MAT Duties: In this role, you will be providing care coordination services to adult clients with substance abuse and mental health issues. Implements monitoring system, determines clients' needs and ensures delivery of needed treatment. The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer: Exceptional pay Great benefits including health, dental, vision, life insurance 403b retirement plan with matching funds CEUs and Licensure/Certification Reimbursements, Multiple Loan Forgiveness Programs, and employee discounts Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays for fulltime staff Flexible schedule and the ability to work remotely 40 hours per week (Monday-Friday) various shifts available Sign on bonus may be available Our Location: We are located at 65 Messimer Drive in Newark, Ohio, a short 30-minute scenic commute from Columbus, Zanesville, Lancaster, and Mount Vernon. Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. CMA certification is required. Associates Degree preferred. CPR/BLS required. Basic computer, phone and typing skills are necessary for all positions. To Apply: Online at *************************** BHP is an EEO and ADA compliant organization.

Job Description Care Coordinator Positions within Licking and Knox Counties Available Duties: In this role, you provide care coordination services to adult clients with mental health and substance abuse issues. Implements monitoring system, determines client needs and ensures delivery of needed treatment. The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer: Exceptional pay Great benefits including health, dental, vision, life insurance and Employee Assistance Program with Mental Health Counseling 403b retirement plan with matching funds CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays Flexible schedule/Potential Hybrid Model 40 hours per week Sign on bonuses available Our Location: Our offices are located at 65 Messimer Drive in Newark, Ohio or 8402 Blackjack Road in Mount Vernon. Both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster. Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. High School Diploma with one to three years of care coordination experience for individuals with mental health or substance abuse issues. Preferred Associates Degree in Human Services or related field. Qualified Mental Health Specialist (QMHS). Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License. BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions. To Apply: Online at *************************** BHP is an EEO and ADA compliant organization.

Family Care Coordinator Positions in both Licking and Knox Counties Duties: In this role, you will provide care coordination services to youth clients [age birth to 22, if still enrolled in school] with mental health and substance abuse issues and their families. Implements monitoring system, determines client needs and ensures delivery of needed treatment and services. Screens and assesses clients for their appropriateness for agency services. Conducts interviews with family members, service providers, school personnel and others to obtain information for the assessment. Implements client monitoring systems, determines clients' needs and identifies clients' risk factors. Ensures delivery of needed treatment and services. Meets with individual clients and provides group facilitation. Works constructively with clients to reach agreed upon outcomes and coordinates care with internal and external providers. Shares on-call responsibility. The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer: Exceptional pay Great benefits including health, dental, vision, life insurance 403b retirement plan with matching funds CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays for full time staff Flexible schedule/Potential Hybrid Model 40 hours per week (Monday-Friday) Eligible for sign on bonus Our Location: We are located at 8402 Blackjack Road, Mount Vernon, Ohio, and at 65 Messimer Road, Newark, Ohio, both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster. Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. Associate's Degree in Human Services or related field with one to three years of case management experience for individuals with mental health or substance abuse issues required. Qualified Mental Health Specialist (QMHS) required. Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License; BLS/CPR certification required. LSW/LPC; State of Ohio Driver's License; BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions. To Apply: Online at ***********************************

Job description: Please read entire description for hours and bilingual requirements About the Role As a member of the Clinical Team, you will be responsible for supporting the Icon Orthopedic PA or NP in the execution of a patient's treatment plan. This will involve both direct patient contact via text/email/phone as well as administrative task completion in multiple digital platforms. You will become the right hand person of the Clinician and a trusted advocate for the patient. Responsibilities Build trust with patients with an empathetic attitude and working knowledge of healthcare Communicate and collaborate with external office staff as well as other members of the Icon clinical team Prioritize the patient experience navigating their MSK care journey with unparalleled customer service Complete tasks as directed by clinician in a fast paced environment You May Be The Ideal Candidate if You Have... At least 3 years of customer service in a healthcare setting Ability to use multiple digital tools for record keeping and patient care directives Excellent interpersonal skills and ability to engage patients Ability to effectively communicate with other members of the Icon Team Hard-working, flexible and able to handle the pressure of a fast-paced quickly evolving environment Ability to problem solve independently and “think on your feet” as needs arise MUST BE BILINGUAL ENGLISH AND VIETNAMESE Several openings in both EST and CST Full benefits package on hire Fully Remote Salary 52k per year Job Type: Full-time Pay: $52,000.00 per year Benefits: 401k Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Language: Vietnamese and English (Required) Work Location: Remote

Job Description We're looking for a motivated, detail-oriented Customer Success Coordinator to support our InSite Analytics customers across the Northeast & Coastal sales regions. In this role, you'll work directly with football programs to ensure they get maximum value from our InSite sensor technology and analytics subscription services. You'll serve as a primary point of contact, helping onboard programs, provide ongoing guidance, and support daily usage of the platform. This is an entry-level opportunity ideal for someone passionate about football, customer engagement, and data-driven insights. Key Responsibilities Build and maintain strong relationships with assigned programs, acting as a reliable, knowledgeable point of contact. Understand each customer's goals, challenges, and workflows to provide helpful guidance throughout their season. Partner with internal teams (Sales, Product, Support) to ensure smooth onboarding, setup, and continued engagement. Help drive consistent product usage by sharing data highlights, reminders, and best practices with coaches and staff. Monitor customer activity and usage patterns to identify gaps, troubleshoot issues, and recommend improvements. Conduct product walkthroughs, demos, and training sessions-both virtually and in person. Gather and communicate customer feedback to the Product team to support ongoing improvements. Support the end-to-end onboarding process from a high-level perspective, ensuring customers feel prepared and confident. Deliver an exceptional customer experience that drives retention, renewal, and advocacy. Required Qualifications Bachelor's degree. 0-2 years of experience in customer success, account management, sales/support, or related customer-facing roles. Comfort working with datasets, dashboards, or basic analytics Strong communication and interpersonal skills with the ability to build rapport across all levels of a football program. Solid problem-solving abilities and an eagerness to learn complex product workflows. Working understanding of football operations and coaching tools. Confidence presenting to groups both in person and via virtual platforms. Strong organizational skills with the ability to manage multiple accounts and competing priorities. Familiarity with CRM tools is a plus. Proficiency in Microsoft Office (especially Excel). Willingness to travel occasionally for customer visits, trainings, and industry events.

Production Scheduling Coordinator | Cleveland, OH Want to build large complex fabrications for submarines? That's one of the important things we do here at AT&F. If so, learn more about our team, how we work together, and the amazing fabrications we build at ********************** You are part of the AT&F Family starting on the first day. Medical benefits start on your first day. Who Are We? We Build, Protect, Energize, and Move the World through Metal Fabrication Founded in 1940, AT&F is a major producer of components for construction cranes, mining equipment, defense projects, structural sections for shipbuilding, power industry related components, and specialty stainless steel fabrications. AT&F is comprised of specialized Business Units (BUs): Heavy Fabricating, Precision Processing, AT&F Advanced Metals, and AT&F Wisconsin. Our multiple facilities have over 600,000 square feet of manufacturing space and over 200 Team Members. AT&F is in its fourth generation of family leadership. While the values of the organization are like those found in family-run firms, AT&F is also forward thinking, sophisticated, and professional. Who We Want on Our Team? We offer competitive salaries and a full range of benefits for our Team Members, including health, dental, vision, life insurance, 401(k), tuition reimbursement, paid time off, holidays, AT&F clothing program, a Wellness Program, and opportunity for career growth. However, our Team is motivated by more. Teamwork, Purposeful Work, and Getting Better at our Craft. Our growth is continuing with current and new customers. Do you want to be a part of a Fabricating Team that is preforming challenging, purposeful work? Our team lives by our Core Values: Work Hard, Do What You Say You'll Do, Take Care of Each Other, Quietly Lead, Invest, and Run To It. Ask us about these Core Values to find out if this will be the place you are looking for. The Goals and Challenges of this Role: Schedule control Schedule creation involvement Daily schedule status management and updates Communicate status and schedule revisions to Ops & PM's Program specific logistics planning Internal logistics planning and coordination Subcontract logistics planning and coordination Program specific paperwork control Assist with job card creation Job card organization and management Quality document management Receipt inspection document management Program specific quality control Inspection, Layout, CMM & NDE planning / coordination Daily Job card audits and sign off review Final job card review Assist with source inspection and data package creation What You Should Bring to this Role: 1+ years manufacturing, planning, scheduling, in a multi mix high volume make to order fabrication and assembly environment, using an Advanced Planning Scheduling software, Epicor V10 a plus. Associates or BS degree in areas related to manufacturing, industrial engineering, engineering technology or business preferred. Proficiency with MS Office tools, and ERP/MRP computer systems Self directed Fast Paced Detail oriented Pay Range: $65,000 - $80,000 per year. This range reflects the minimum and maximum for the role. Starting pay depends on your skills, experience, and ability to perform the job.

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Under the direction of the Access Center Leadership, the Lead will serve as the point of contact for the team members, including assigning daily duties, workload balancing, scheduling and leads daily huddles. In addition, the Lead will act as the service recovery contact for any patient/customer matters the lead also answers, screens and directs incoming and outgoing telephone calls for multiple areas within the department, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison Lead will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The lead will be expected to work independently and to lead and assist with various department projects when needed. Essential Duties: 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. 2. Strives for first call resolution and demonstrates high level of customer service. 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. 5. Exhibits collegial and professional demeanor in all interactions. 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. 7. Follows USC/Keck Communications standard and policy. 8. Floats as needed to any area within the organization as assigned by Management. 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. 10. Other duties as assigned. 11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. 12. May perform follow up checks with all open pages while on shift and before leaving shift. 13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed. 14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. 15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. 16. Assists with staff and patient concerns courteously and professionally. 17. Utilizes organizationally defined systems to perform patient communication. 18. Performs scheduling functions, across multiple clinical sites and clinical divisions as needed, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system. Demonstrates and models extensive knowledge of Specialty assignment(s). 19. Schedules medical diagnostics and outpatient procedures. 20. Creates and maintains medical data and reconciles to patient appointment records. 21. Coordinates care with patient coordinators, nurses and physicians to secure appointments, including multiple appointment types, for patients and referring physicians. 22. Analyzes multiple schedules to provide adequate access to patients. 23. May perform data entry and maintain data bases for bumps and cancellations. 24. Verifies insurance coverage using organizationally defined process. May determine if patient's insurance is contracted with USC and advise patient of any estimated financial responsibility. 25. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity. Serves as first point of escalation for Service Recovery forwarded by Level 1 and Level 2 staff members. May escalate to any Supervisor within the Patient Access Center. 26. Serves as a key resource for Patient Access Center information 27. May assist support and/or Patient Access Center leadership with updates or changes to foundational process, including scheduling protocols, scripting, Master Schedules and training delivery and materials as needed. 28. Provides direction, guidance and ad hoc training (as needed) to Level 1 and Level 2 staff, both on campus and remote/work-from-home staff. 29. May assist Supervisor(s) with conducting huddles, identifying affinity assignments, reporting needs as identified, appointment conversions and/or any special projects. 30. May create and/or maintain data for Provider Master Schedule(s). 31. May assist Patient Access Center leadership with staffing planning, staffing projections and staff scheduling to ensure adequate coverage. 32. As directed by Patient Access Center leadership, facilitates implementation and communication to staff of security and/or emergency standards. Required Qualifications: Req High school or equivalent Req 3 years Three (3) to five (5)years' experience working in a call center and/or in a healthcare customer service department/environment (or combination of that equals two or more years) required. Req Demonstrated interpersonal skills. Req Strong leadership skills. Req Ability to multi-task. Req Cross trained in multi-specialty areas. Req Knowledge of insurance Req Excellent verbal and written communication skills Preferred Qualifications: Pref Associate's degree Associates' or Bachelors' degree in healthcare, business or operations field. Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. Pref 1 year One (1) year of lead experience. Pref Knowledge of HIPPA compliance and various health insurance types preferred. Pref Knowledge of medical terminology strongly preferred. Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only). The hourly rate range for this position is $23.00 - $39.10. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison I may schedule and confirm initial and follow-up medical appointments as needed. Essential Duties: 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. 2. Strives for first call resolution and demonstrates high level of customer service. 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. 5. Exhibits collegial and professional demeanor in all interactions. 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. 7. Follows USC/Keck Communications standard and policy. 8. Accepts alternate assignments to any area within the organization as assigned by Management. 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. 10. Other duties as assigned 11. May verify insurance as needed 12. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. 13. May perform follow up check with all open pages while on shift and before leaving shift. 14. Assists with staff and patient concerns courteously and professionally. 15. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. 16. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. 17. Assists with staff and patient concerns courteously and professionally. 18. Utilizes organizationally defined systems to perform patient communication. 19. May perform scheduling functions, to include scheduling, rescheduling appointments, cancelations and confirmations. 20. Using USC/Keck defined guidelines, and at their discretion, may carry out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center. Required Qualifications: Req High school or equivalent Req 2 years Minimum 2 years of experience working in a customer service department/ environment or 1 year in healthcare or some combination thereof. Req Demonstrated interpersonal skills. Req Ability to multi-task. Req Excellent verbal and written communication skills. Preferred Qualifications: Pref Associate's degree Associates' or Bachelors' degree in healthcare, business or operations field strongly preferred. Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. Pref Knowledge of HIPPA compliance and various health insurance types. Pref Knowledge of medical terminology. Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $21.00 - $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Job Description Family Care Coordinator Positions in both Licking and Knox Counties Duties: In this role, you will provide care coordination services to youth clients [age birth to 22, if still enrolled in school] with mental health and substance abuse issues and their families. Implements monitoring system, determines client needs and ensures delivery of needed treatment and services. Screens and assesses clients for their appropriateness for agency services. Conducts interviews with family members, service providers, school personnel and others to obtain information for the assessment. Implements client monitoring systems, determines clients' needs and identifies clients' risk factors. Ensures delivery of needed treatment and services. Meets with individual clients and provides group facilitation. Works constructively with clients to reach agreed upon outcomes and coordinates care with internal and external providers. Shares on-call responsibility. The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer: Exceptional pay Great benefits including health, dental, vision, life insurance 403b retirement plan with matching funds CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays for full time staff Flexible schedule/Potential Hybrid Model 40 hours per week (Monday-Friday) Eligible for sign on bonus Our Location: We are located at 8402 Blackjack Road, Mount Vernon, Ohio, and at 65 Messimer Road, Newark, Ohio, both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster. Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. Associate's Degree in Human Services or related field with one to three years of case management experience for individuals with mental health or substance abuse issues required. Qualified Mental Health Specialist (QMHS) required. Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License; BLS/CPR certification required. LSW/LPC; State of Ohio Driver's License; BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions. To Apply: Online at ***********************************

Hours: Monday-Friday, 8:00am - 4:30pm Pay Range: $20 -$21 hourly The goal of the Senior Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs. Essential Duties and Responsibilities: • Screen patients for eligibility of State and Federal programs • Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance • Initiate the application process when possible • Advise patients of the appropriate assistance program(s) to best suit their individual needs • Provide detailed instructions to patients regarding securing all available program benefits • Advise patients of program time limitations and ensure that all deadlines are met • Complete all necessary steps in locating patients and involving the outside field staff when necessary • Obtain all necessary information from patients upon the initial contact when possible • Record thorough and accurate documentation on patient accounts in the CUBS system • All documentation in the CUBS system should be clear and concise • Maintain a positive relationship with patients throughout the entire application process • Assess the status and progress of applications • Contact government agencies when necessary • Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a program and billing information is obtained. • Other duties as assigned or required by client contract • Maintain good working relationships with State and Federal agencies • Resolve accounts in a timely manner • Meet daily productivity goals and objectives as assigned by management • Maintain confidentiality of account information at all times • Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct • Maintain awareness of and actively participate in the Corporate Compliance Program • Maintain a neat and orderly workstation • Assist with other projects as assigned by management Educational/Vocational/Previous Experience Recommendations: • High school diploma or equivalent is required • Prefer previous customer service/call center experience • Prefer 1-3 years experience with medical coding, medical billing, eligibility (hospital or government, or other pertinent medical experience • Proficient PC knowledge and the ability to type 30-40 wpm • Ability to effectively work and communicate with coworkers, patients, and outside agencies • Ability to present oneself in a courteous and professional manner at all times • Ability to stay on task with little or no management supervision • Demonstrate initiative and creativity in fulfilling job responsibilities • Excellent organization skills • Ability to prioritize multiple tasks in a busy work environment • Reliability of task completion and follow-up Working Conditions: • Must be able to sit for extended periods of time. • For Remote Work from Home - must have a quiet, private area to perform work Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Care Coordinator Positions within Licking and Knox Counties Available Duties: In this role, you provide care coordination services to adult clients with mental health and substance abuse issues. Implements monitoring system, determines client needs and ensures delivery of needed treatment. The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer: Exceptional pay Great benefits including health, dental, vision, life insurance and Employee Assistance Program with Mental Health Counseling 403b retirement plan with matching funds CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays Flexible schedule/Potential Hybrid Model 40 hours per week Sign on bonuses available Our Location: Our offices are located at 65 Messimer Drive in Newark, Ohio or 8402 Blackjack Road in Mount Vernon. Both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster. Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. High School Diploma with one to three years of care coordination experience for individuals with mental health or substance abuse issues. Preferred Associates Degree in Human Services or related field. Qualified Mental Health Specialist (QMHS). Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License. BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions. To Apply: Online at *************************** BHP is an EEO and ADA compliant organization.

Job Description Care Coordinator Positions within Licking and Knox Counties Available Duties: In this role, you provide care coordination services to adult clients with mental health and substance abuse issues. Implements monitoring system, determines client needs and ensures delivery of needed treatment. The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer: Exceptional pay Great benefits including health, dental, vision, life insurance and Employee Assistance Program with Mental Health Counseling 403b retirement plan with matching funds CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays Flexible schedule/Potential Hybrid Model 40 hours per week Sign on bonuses available Our Location: Our offices are located at 65 Messimer Drive in Newark, Ohio or 8402 Blackjack Road in Mount Vernon. Both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster. Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. High School Diploma with one to three years of care coordination experience for individuals with mental health or substance abuse issues. Preferred Associates Degree in Human Services or related field. Qualified Mental Health Specialist (QMHS). Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License. BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions. To Apply: Online at *************************** BHP is an EEO and ADA compliant organization.

Hours: Monday-Friday 7:30am-4:00pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Care Coordinator Positions within Licking and Knox Counties Available Duties: In this role, you provide care coordination services to adult clients with mental health and substance abuse issues. Implements monitoring system, determines client needs and ensures delivery of needed treatment. The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer: Exceptional pay Great benefits including health, dental, vision, life insurance and Employee Assistance Program with Mental Health Counseling 403b retirement plan with matching funds CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays Flexible schedule/Potential Hybrid Model 40 hours per week Sign on bonuses available Our Location: Our offices are located at 65 Messimer Drive in Newark, Ohio or 8402 Blackjack Road in Mount Vernon. Both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster. Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. High School Diploma with one to three years of care coordination experience for individuals with mental health or substance abuse issues. Preferred Associates Degree in Human Services or related field. Qualified Mental Health Specialist (QMHS). Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License. BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions. To Apply: Online at *************************** BHP is an EEO and ADA compliant organization.

Responsibilities * Involved in the process of successful creation and delivery of the company's products and services to the client in scope of BIM * Involved in BIM standards development, implementation and enforcement * Training, supporting, and overseeing day-to-day activities of Revit users to ensure BIM standards are maintained in the creation of Revit models. * Company's internal staff trainings and support regarding BIM * Educating the team on technical best practices regarding BIM * Creation and updating of BIM Project Execution Plans * Responsible for regular BIM model audits * Responsible for regular BIM model coordination * BIM content creation * May be involved in general modeling and BIM model creation, corrections or updates Requirements * 1-2 years of relevant experience. * BS in Engineering (mechanical, electrical, structural or architecture) * Active user of: Windows, AutoCAD, Navisworks, ACC, MS Office incl. Excel (A), Word (A), PowerPoint (A) * Proficient modeling skills required: Autodesk Revit, Autodesk Navisworks * Technical/practical skills: analytical, assessment, organizational * Able to establish effective teamwork * Communicating Effectively * Skilled in analysis and solving problems * Proactive, meticulous, thorough, with good organization skills * Drive and Sense of Urgency Time Travel Needed: 10-15% domestic and international The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development * Promote Transparent & Open Communication At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $8.0 billion in sales, a strong customer base and global reach in nearly 130 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-CM1

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED FOR EMPLOYMENT OPPORTUNITIES The Retail Reset Coordinators primary responsibility is to prepare value-added schematics of retailers proposed shelf space, utilizing analytical skills and computer-aided resources. Reset Coordinator Schedule: Daytime Schedule: Monday-Friday Reset Coordinator Benefits Include: Auto allowance Phone allowance Medical, Dental, Vision HSA Prescription drug coverage 401(k) Vacation time, personal days, and paid holidays Paid training & career development Workout facility Company events Typical Duties of a Reset Coordinator Develops and implements beer and wine sets consistent with Company standards designed to improve sales products, distribution objectives, and product placement. Understands all aspects of space planning to satisfy the standards and expectations of our suppliers. Coordinates with area sales managers to determine non-chain customers in which resets would have a substantial impact. Analyzes data from available measurement resources, including internal sales data, Neilson reports and IRI, to determine chain sales trends and market conditions. Communicates results to other sales personnel. Assures sets are compliant with state and federal laws. Qualifications Skills / Qualifications of a Reset Coordinator Previous sales and/or work experience preferred Ability to communicate effectively and persuade and influence others Strong analytical, problem-solving, and organizational skills High School diploma or equivalent required, Bachelors degree preferred Valid driver's license and auto insurance