Post job

Patient Care Coordinator jobs at Midwest Dental

- 32 jobs
  • Care Coordinator / MAT

    BHP of Central Ohio 4.9company rating

    Newark, OH jobs

    Job Description Care Coordinator - MAT Duties: In this role, you will be providing care coordination services to adult clients with substance abuse and mental health issues. Implements monitoring system, determines clients' needs and ensures delivery of needed treatment. The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer: Exceptional pay Great benefits including health, dental, vision, life insurance 403b retirement plan with matching funds CEUs and Licensure/Certification Reimbursements, Multiple Loan Forgiveness Programs, and employee discounts Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays for fulltime staff Flexible schedule and the ability to work remotely 40 hours per week (Monday-Friday) various shifts available Sign on bonus may be available Our Location: We are located at 65 Messimer Drive in Newark, Ohio, a short 30-minute scenic commute from Columbus, Zanesville, Lancaster, and Mount Vernon. Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. CMA certification is required. Associates Degree preferred. CPR/BLS required. Basic computer, phone and typing skills are necessary for all positions. To Apply: Online at *************************** BHP is an EEO and ADA compliant organization.
    $35k-45k yearly est. 3d ago
  • Scheduling Specialist

    Flightsafety International Inc. 4.4company rating

    Columbus, OH jobs

    About FlightSafety International FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom. Purpose of Position The Scheduling Specialist's primary role is to provide complete scheduling oversight for all FlightSafety internal/external customers with the best overall customer service experience. The Scheduling Specialist facilitates all coordination of regulatory and operator training requirements between FlightSafety and its customers and clients. Tasks and Responsibilities * Manages tasks such as scheduling customers/clients, sending confirmations, creating new customer/client accounts, updating client information. * Manage all aspects of client training schedules and coordinate with customers on specific training needs and requirements that may impact schedule modifications. * Understands regulatory requirements and verifies training objectives. * Acts as back-up focal for TSA tracking for incoming clients. * Perform Export Compliance checks as needed. * Verify/collect pre-training documents. * Call customer/clients to confirm attendance and training objectives. * Manage client retention program. * Act as primary point of contact for assigned program(s) by Interacting and communicating with internal and external customers as well as regulatory agencies. * Familiarity with FlightSafety's product and services, when possible provide customers with additional training available to enhance the overall experience and ultimately generate more sales and revenue. * Review and understand country specific guidance and/or documentations and provide the most up to date information to ensure clients/customers and instructors are adhering to all regulatory requirements. * Responsible to assess, organize, plan and assign resources to customer training events, instructor training and qualifications. Minimum Education * Bachelor's degree in Business or Aviation Management preferred or three (3) years' related experience and/or training; or equivalent combination of education and experience; equivalency years' experience substitution must be in related field. Minimum Experience * Achieved a master level of all responsibilities of Scheduling Specialist, Associate. One (1) to two (2) years of aviation experience preferred. * Requires knowledge of aviation industry terminology, FARs, and prerequisites for FlightSafety International courses, as specified by FAA/NAA regulations. Knowledge, Skills, Abilities * Excellent customer service skills. * Knowledge of aviation terminology as specified by FAA/NAA. * Knowledge of basic scheduling concepts and/or experience with scheduling software. * Detail oriented with excellent organization and time management skills. * Excellent verbal and written communication skills. * Ability to interact with various levels of management in a professional manner. * Ability to adapt to changes rapidly and perform in a fast-paced work environment. * Results-oriented with high drive to achieve objectives and standards with little supervision or guidance. * Customer/client oriented and ability to adapt/respond to different types of personalities. * Fluency in English, through both verbal and written communications; able to speak, understand, read and write. * General knowledge of the following software: MS Office Suite, TMS Systems, CRM. Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand; walk; sit.Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material. The noise level in the work environment is usually low to moderate. FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Cybersecurity Notice: All official recruiting communication from FlightSafety International will come from ******************** email address. FlightSafety International will never ask for personal or financial information through social media or third-party email providers.
    $30k-36k yearly est. 1d ago
  • Customer Care Coordinator

    Revere Electric Supply Co 3.1company rating

    Buffalo Grove, IL jobs

    Are you someone who thrives on organization, enjoys helping others, and loves being the go-to person who keeps things running smoothly? At Revere Electric Supply, we're looking for a Customer Care Coordinator who can bring a positive, professional, and customer-focused attitude to our team. In this role, you'll be the backbone of our customer care operations supporting both our customers and teammates with accuracy, efficiency, and a friendly approach. If you're ready to grow with a company that has been family-owned for over 100 years and values its people as much as its customers, we'd love to meet you! Revere Electric Supply is a fourth generation, family-owned electrical distributor, that's been around for 100 years! We believe the secret to success is the employment of industry leading professionals. If you are seeking employment in a dynamic, growing organization, then you may be the perfect fit for Revere! We have an opening for a Customer Care Coordinator at our Buffalo Grove or Mokena locations. This is a hybrid position (3 days in-office, 2 days work-from-home), designed for individuals seeking a long-term career with growth potential. As a key member of our Customer Care team, you'll support order processing, vendor communication, reporting, and daily office operations while delivering excellent service to both customers and colleagues. This is more than just a job it's an opportunity to build your career with a company that has been family-owned for over 100 years. What do we offer: A hybrid schedule (3 days in-office, 2 days' work-from-home) after training period Monday - Friday 8 am - 5 pm Comprehensive benefits package and PTO plan Paid holidays 401(k) retirement savings plan with company match Local candidates only. No relocation will be provided. Career development and growth opportunities What will you do: Serve as the first point of contact by answering and directing phone calls, greeting visitors, and providing front desk support Maintain office supply levels and manage incoming/outgoing mail, including interoffice deliveries and fax distribution Support your team's overflow on quotes, services and orders, ensuring accuracy and timely completion Run open order reports for Customer Care and process direct/vendor procurements Expedite backorders through vendor portals and email communication Collaborate with internal teams to ensure seamless service for customers Uphold company procedures, rules, and quality standards while maintaining a professional presence Perform additional administrative or support duties as assigned Requirements/Qualifications High School Diploma required; some college coursework preferred Proficiency in Microsoft Office Suite (Outlook, Word, Excel) Familiarity with office equipment (printers, scanners, fax, etc.) Strong organizational and time management skills with the ability to handle multiple tasks at once Excellent oral and written communication skills High attention to detail and problem-solving ability Professional, dependable, and team-oriented mindset Prior administrative, customer service, or office coordination experience a plus Revere Electric Supply is an equal opportunity employer. Pay range: $17.00 - 20.00/hr. based on experience This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, and skills. For eligible positions, compensation may include participation in an incentive or sales compensation plan paid according to achievement against sales targets and/or business objectives. In addition, Revere offers a full range of benefits such as paid time off, medical/dental/vision insurance, and retirement savings plans for eligible employees. More information about benefits is available here.
    $17-20 hourly Auto-Apply 60d+ ago
  • Hybrid Scheduling Coordinator

    All Weather Seal of West Michigan Inc. 3.7company rating

    Wyoming, MI jobs

    Job DescriptionDescription: Pay & Perks Up Front $15/hour base pay + uncapped performance bonuses ($3-$6+/hour average with bonuses) Paid Training & Ongoing Coaching Health Benefits: Medical, dental, vision 401(k) with Company Match Paid Time Off & Tuition Reimbursement Weekly Spiffs + Bonus Opportunities Referral Bonus Program Clear Paths for Growth: Advance into leadership or sales roles as you develop Supportive, High-Energy Team - where detail, organization, and drive shine Job Title: Scheduling Coordinator Location: Rogers Plaza - Wyoming, MI Job Type: Full-Time In Office Are you detail-oriented, motivated, and ready to make an impact? All-Weather Seal of West Michigan is seeking Scheduling Coordinators to join our team. In this role, you'll help keep our sales team's schedule running smoothly by confirming and verifying appointments, setting next-day demos, and making sure every lead is ready to go. This isn't just a job-it's a chance to grow into a rewarding career with strong earning potential, supportive leadership, and clear advancement opportunities. What We're Looking For in a Scheduling Coordinator: Organized and detail-oriented, with strong follow-through Self-motivated and able to manage tasks independently Clear and professional communicator Positive, team-oriented attitude Leadership potential and willingness to grow Previous scheduling, call center, or admin experience is a plus-but not required! What You'll Do as a Scheduling Coordinator: Verify and confirm leads to ensure accurate scheduling Reset and optimize appointments to keep schedules full Set your own next-day demos and earn extra bonuses Manage and manipulate appointment calendars for fulfillment Support Sales Representatives with scheduling tasks at manager's discretion Play a key role in helping homeowners connect with our services Who We Are All-Weather Seal of West Michigan has been a trusted name in home improvement for over 40 years, specializing in windows, bath and shower remodeling, and metal roofing. As a family-run company, we believe in doing great work, supporting each other, and giving back to our community. Ready to Build Your Future? If you're ready to join a team where your hard work pays off and growth is always within reach, apply today to become a Scheduling Coordinator with All-Weather Seal of West Michigan! Requirements:
    $15 hourly 3d ago
  • Hybrid Scheduling Coordinator

    All Weather Seal of West Michigan 3.7company rating

    Wyoming, MI jobs

    Pay & Perks Up Front $15/hour base pay + uncapped performance bonuses ($3-$6+/hour average with bonuses) Paid Training & Ongoing Coaching Health Benefits: Medical, dental, vision 401(k) with Company Match Paid Time Off & Tuition Reimbursement Weekly Spiffs + Bonus Opportunities Referral Bonus Program Clear Paths for Growth: Advance into leadership or sales roles as you develop Supportive, High-Energy Team - where detail, organization, and drive shine Job Title: Scheduling Coordinator Location: Rogers Plaza - Wyoming, MI Job Type: Full-Time In Office Are you detail-oriented, motivated, and ready to make an impact? All-Weather Seal of West Michigan is seeking Scheduling Coordinators to join our team. In this role, you'll help keep our sales team's schedule running smoothly by confirming and verifying appointments, setting next-day demos, and making sure every lead is ready to go. This isn't just a job-it's a chance to grow into a rewarding career with strong earning potential, supportive leadership, and clear advancement opportunities. What We're Looking For in a Scheduling Coordinator: Organized and detail-oriented, with strong follow-through Self-motivated and able to manage tasks independently Clear and professional communicator Positive, team-oriented attitude Leadership potential and willingness to grow Previous scheduling, call center, or admin experience is a plus-but not required! What You'll Do as a Scheduling Coordinator: Verify and confirm leads to ensure accurate scheduling Reset and optimize appointments to keep schedules full Set your own next-day demos and earn extra bonuses Manage and manipulate appointment calendars for fulfillment Support Sales Representatives with scheduling tasks at manager's discretion Play a key role in helping homeowners connect with our services Who We Are All-Weather Seal of West Michigan has been a trusted name in home improvement for over 40 years, specializing in windows, bath and shower remodeling, and metal roofing. As a family-run company, we believe in doing great work, supporting each other, and giving back to our community. Ready to Build Your Future? If you're ready to join a team where your hard work pays off and growth is always within reach, apply today to become a Scheduling Coordinator with All-Weather Seal of West Michigan!
    $15 hourly 60d+ ago
  • Patient Care Coordinator - Front Desk | New Albany

    Communications & Power Industries 4.8company rating

    Ohio jobs

    CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those we serve. As you consider your next career move, we invite you to join us in redefining pain management through innovation, expertise, and a commitment to improving patient outcomes. Together, we can shape the future of healthcare and positively impact countless lives. We are seeking a dependable and experienced individual to join our medical team as a Patient Care Coordinator - Front Desk based in New Albany, OH with some travel to our Pickerington clinic. Responsibilities Serves patients by greeting and helping, scheduling appointments, and maintaining records. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Verify insurance and maintain patient accounts by obtaining, recording, and updating personal and financial information at each visit. Provide information concerning outstanding patient balances and collect outstanding funds. Collect co-pays and create patient receipts. Demonstrate general knowledge of clinic procedures and answer general questions related to them. Apply appropriate customer service skills and proactive communication when dealing with patients. Speaks clearly and in a mature, professional manner. Helps patients in distress by responding to emergencies. Maintain the patient waiting area. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs. Demonstrate CPIhealth values with every encounter: Patient Centered, nurturing, teamwork, integrity, and innovation. Provides clear explanations of appropriate patient-related policies and always maintains safety and dignity of patients. Keeps patient appointments on schedule by notifying provider/support staff of patients' arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Assist ill or distraught patients, as necessary. Telephone taxis or family members, where necessary, for transportation. Ensure all vendors/visitors sign-in and wear appropriate identification. Responsible for incoming cash, checks and credit card receipts until balanced and deposited by manager/designee. When needed, open and sort all office mail; delivers outgoing mail to post office at end of day. Scanning paper records received to appropriate patient's chart in EHR. Contributes to team effort by accomplishing related results as needed. Performs other duties as assigned to support the mission, values, and strategies of CPIhealth. This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification and are subject to change as the employer's needs and the job change. Requirements High School diploma or equivalent. Recent front desk experience in a medical setting. BLS certified preferred. Knowledge of medical terminology and medical environment a plus. Knowledge of insurance a plus. Exceptional customer service skills. Ability to multi-task, problem solve, and prioritize tasks based on urgency. Friendly, positive and professional demeanor. Ability to work cooperatively and communicate effectively with others. Flexibility, promptness, and desire to be a team player. Excellent organizational, oral, and written communication skills. Exceptional attention to detail with emphasis on accuracy and efficiency. Comprehensive Benefits plan including: Medical, Dental, Vision insurance Paid Time Off (accrued) Flexible Spending Account for Health & Dependent Care Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long-Term Disability 401(k) with matching Salary Description $18 per hour
    $18 hourly 19d ago
  • Patient Access Coordinator

    Hanger, Inc. 3.9company rating

    Columbus, OH jobs

    Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? In this role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency. Your Impact * Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area * Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations * Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk * Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans. * Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources. * Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information. * Record Maintenance: Ensure accurate and complete electronic health records for all patients. Minimum Qualifications * High school diploma or equivalent combination of education and experience required. * Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. Hanger will administer the Talent Sorter as part of the selection process * Less than one year of customer service, administrative or related experience required. * Experience in a receptionist position or experience with medical front office procedures preferred. * Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures. Additional Success Factors * Strong interpersonal, oral (including telephone) and written communication skills. * Ability to key 30 words per minute with accuracy required. * Ability to work with handicapped individuals. * Understanding of Alpha filing system. * Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred. * Ability to use a computer, including Windows-based software and e-mail. * Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc. * Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. * Keep the patient at the center of everything that you do, building lifelong trust. * Foster open collaboration and constructive dialogue with everyone around you. * Continuously innovate new solutions, influencing and responding to change. * Focus on superior outcomes, and calibrate work processes for outstanding results. Our Investment in You * Competitive Compensation Packages * 8 Paid National Holidays & 4 additional Floating Holidays * PTO that includes Vacation and Sick time * Medical, Dental, and Vision Benefits * 401k Savings and Retirement Plan * Paid Parental Bonding Leave for New Parents * Generous Employee Referral Bonus Program * Mentorship Programs- Mentor and Mentee Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HPO
    $28k-34k yearly est. Auto-Apply 2d ago
  • Customer Success Coordinator InSite Analytics

    All American Sports Corporation 4.1company rating

    North Ridgeville, OH jobs

    Job Description We're looking for a motivated, detail-oriented Customer Success Coordinator to support our InSite Analytics customers across the Northeast & Coastal sales regions. In this role, you'll work directly with football programs to ensure they get maximum value from our InSite sensor technology and analytics subscription services. You'll serve as a primary point of contact, helping onboard programs, provide ongoing guidance, and support daily usage of the platform. This is an entry-level opportunity ideal for someone passionate about football, customer engagement, and data-driven insights. Key Responsibilities Build and maintain strong relationships with assigned programs, acting as a reliable, knowledgeable point of contact. Understand each customer's goals, challenges, and workflows to provide helpful guidance throughout their season. Partner with internal teams (Sales, Product, Support) to ensure smooth onboarding, setup, and continued engagement. Help drive consistent product usage by sharing data highlights, reminders, and best practices with coaches and staff. Monitor customer activity and usage patterns to identify gaps, troubleshoot issues, and recommend improvements. Conduct product walkthroughs, demos, and training sessions-both virtually and in person. Gather and communicate customer feedback to the Product team to support ongoing improvements. Support the end-to-end onboarding process from a high-level perspective, ensuring customers feel prepared and confident. Deliver an exceptional customer experience that drives retention, renewal, and advocacy. Required Qualifications Bachelor's degree. 0-2 years of experience in customer success, account management, sales/support, or related customer-facing roles. Comfort working with datasets, dashboards, or basic analytics Strong communication and interpersonal skills with the ability to build rapport across all levels of a football program. Solid problem-solving abilities and an eagerness to learn complex product workflows. Working understanding of football operations and coaching tools. Confidence presenting to groups both in person and via virtual platforms. Strong organizational skills with the ability to manage multiple accounts and competing priorities. Familiarity with CRM tools is a plus. Proficiency in Microsoft Office (especially Excel). Willingness to travel occasionally for customer visits, trainings, and industry events.
    $36k-46k yearly est. 5d ago
  • Patient Access Liaison II - Access Center - Full Time 8 Hour Days (Non-Exempt) (Union)

    Usc 4.3company rating

    California jobs

    Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed. Essential Duties: 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. 2. Strives for first call resolution and demonstrates high level of customer service. 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. 5. Exhibits collegial and professional demeanor in all interactions. 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. 7. Follows USC/Keck Communications standard and policy. 8. . Accepts alternate assignments to any area within the organization as assigned by Management. 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. 10. Other duties as assigned. 11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. 12. May perform follow up checks with all open pages while on shift and before leaving shift 13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed. 14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. 15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. 16. Utilizes organizationally defined systems to perform patient communication. 16. Performs scheduling functions, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system. 17. Creates and maintains medical data and reconciles to patient appointment records. 18. Coordinates care with patient coordinators, nurses and physicians to secure appointments for patients and referring physicians. 19. Performs data entry and maintains data bases for bumps and cancellations. 20. Verifies insurance coverage using organizationally defined process. May determine if patient's insurance is contracted with USC and advise patient of any estimated financial responsibility. 21. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center. Required Qualifications: Req High school or equivalent Req 2 years Minimum two (2) years of experience working in a call center, customer service and/or healthcare department/ environment (or combination of that equals two or more years) Req Demonstrated interpersonal skills. Req Ability to multi-task. Req Excellent verbal and written communication skills. Preferred Qualifications: Pref Associate's degree Associates' or Bachelors' degree in healthcare, business or operations field strongly preferred. Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. Pref Knowledge of HIPPA compliance and various health insurance types preferred. Pref Knowledge of medical terminology strongly preferred. Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $21.00 - $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
    $21-33.2 hourly Auto-Apply 60d+ ago
  • Patient Access Liaison I - Access Center - Full Time 8 Hour Rotating Shift (Non-Exempt) (Union)

    Usc 4.3company rating

    Alhambra, CA jobs

    Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison I may schedule and confirm initial and follow-up medical appointments as needed. 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. 2. Strives for first call resolution and demonstrates high level of customer service. 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. 5. Exhibits collegial and professional demeanor in all interactions. 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. 7. Follows USC/Keck Communications standard and policy. 8. Accepts alternate assignments to any area within the organization as assigned by Management. 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. 10. Other duties as assigned 11. May verify insurance as needed 12. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. 13. May perform follow up check with all open pages while on shift and before leaving shift. 14. Assists with staff and patient concerns courteously and professionally. 15. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. 16. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. 17. Assists with staff and patient concerns courteously and professionally. 18. Utilizes organizationally defined systems to perform patient communication. 19. May perform scheduling functions, to include scheduling, rescheduling appointments, cancelations and confirmations. 20. Using USC/Keck defined guidelines, and at their discretion, may carry out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center. Required Qualifications: Req High school or equivalent. Req 2 years Minimum 2 years of experience working in a customer service department/ environment or 1 year in healthcare or some combination thereof. Req Demonstrated interpersonal skills. Req Ability to multi-task. Req Excellent verbal and written communication skills. Preferred Qualifications: Pref Associate's degree Associates' or Bachelors' degree in healthcare, business or operations field strongly preferred. Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. Pref Knowledge of HIPPA compliance and various health insurance types. Pref Knowledge of medical terminology. Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only). The hourly rate range for this position is $21.00 - $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
    $21-33.2 hourly Auto-Apply 60d+ ago
  • Patient Access Liaison II - Access Center - Full Time 8 Hour Days (Non-Exempt) (Union)

    Usc 4.3company rating

    Alhambra, CA jobs

    Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed. 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. 2. Strives for first call resolution and demonstrates high level of customer service. 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. 5. Exhibits collegial and professional demeanor in all interactions. 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. 7. Follows USC/Keck Communications standard and policy. 8. . Accepts alternate assignments to any area within the organization as assigned by Management. 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. 10. Other duties as assigned. 11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. 12. May perform follow up checks with all open pages while on shift and before leaving shift 13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed. 14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. 15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. 16. Utilizes organizationally defined systems to perform patient communication. 16. Performs scheduling functions, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system. 17. Creates and maintains medical data and reconciles to patient appointment records. 18. Coordinates care with patient coordinators, nurses and physicians to secure appointments for patients and referring physicians. 19. Performs data entry and maintains data bases for bumps and cancellations. 20. Verifies insurance coverage using organizationally defined process. May determine if patient's insurance is contracted with USC and advise patient of any estimated financial responsibility. 21. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center. Required Qualifications: Req High school or equivalent. Req 2 years Minimum two (2) years of experience working in a call center, customer service and/or healthcare department/ environment (or combination of that equals two or more years) Req Demonstrated interpersonal skills. Req Ability to multi-task. Req Excellent verbal and written communication skills. Preferred Qualifications: Pref Associate's degree Associates' or Bachelors' degree in healthcare, business or operations field strongly preferred. Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. Pref Knowledge of HIPPA compliance and various health insurance types preferred. Pref Knowledge of medical terminology strongly preferred. Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only). The hourly rate range for this position is $21.00 - $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
    $21-33.2 hourly Auto-Apply 60d+ ago
  • Family Care Coordinator-K

    BHP of Central Ohio 4.9company rating

    Mount Vernon, OH jobs

    Job Description Family Care Coordinator Positions in both Licking and Knox Counties Duties: In this role, you will provide care coordination services to youth clients [age birth to 22, if still enrolled in school] with mental health and substance abuse issues and their families. Implements monitoring system, determines client needs and ensures delivery of needed treatment and services. Screens and assesses clients for their appropriateness for agency services. Conducts interviews with family members, service providers, school personnel and others to obtain information for the assessment. Implements client monitoring systems, determines clients' needs and identifies clients' risk factors. Ensures delivery of needed treatment and services. Meets with individual clients and provides group facilitation. Works constructively with clients to reach agreed upon outcomes and coordinates care with internal and external providers. Shares on-call responsibility. The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer: Exceptional pay Great benefits including health, dental, vision, life insurance 403b retirement plan with matching funds CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays for full time staff Flexible schedule/Potential Hybrid Model 40 hours per week (Monday-Friday) Eligible for sign on bonus Our Location: We are located at 8402 Blackjack Road, Mount Vernon, Ohio, and at 65 Messimer Road, Newark, Ohio, both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster. Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. Associate's Degree in Human Services or related field with one to three years of case management experience for individuals with mental health or substance abuse issues required. Qualified Mental Health Specialist (QMHS) required. Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License; BLS/CPR certification required. LSW/LPC; State of Ohio Driver's License; BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions. To Apply: Online at ***********************************
    $34k-42k yearly est. 5d ago
  • Care Coordinator - Knox

    BHP of Central Ohio 4.9company rating

    Mount Vernon, OH jobs

    Job Description Care Coordinator Positions within Licking and Knox Counties Available Duties: In this role, you provide care coordination services to adult clients with mental health and substance abuse issues. Implements monitoring system, determines client needs and ensures delivery of needed treatment. The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer: Exceptional pay Great benefits including health, dental, vision, life insurance and Employee Assistance Program with Mental Health Counseling 403b retirement plan with matching funds CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays Flexible schedule/Potential Hybrid Model 40 hours per week Sign on bonuses available Our Location: Our offices are located at 65 Messimer Drive in Newark, Ohio or 8402 Blackjack Road in Mount Vernon. Both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster. Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. High School Diploma with one to three years of care coordination experience for individuals with mental health or substance abuse issues. Preferred Associates Degree in Human Services or related field. Qualified Mental Health Specialist (QMHS). Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License. BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions. To Apply: Online at *************************** BHP is an EEO and ADA compliant organization.
    $33k-42k yearly est. 4d ago
  • Payeeship Clerk/Care Coordinator

    BHP of Central Ohio 4.9company rating

    Newark, OH jobs

    Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES Employees are expected to perform essential duties to performance standards. As needed, reasonable accommodations will be made for otherwise qualified employees with disabilities that are covered by the Americans with Disabilities Act (ADA), in so far as the accommodation does not create an undue hardship on Behavioral Healthcare Partners of Central Ohio, Inc. (BHP). Provides care coordination services to adult clients with mental health and substance abuse issues. Screens and assesses clients for their appropriateness for agency services. Implements client monitoring systems, determines clients' needs and identifies clients' risk factors. Ensures delivery of needed treatment and services. Meets with individual clients and provides group facilitation. Works constructively with clients to reach agreed upon outcomes and coordinates care with internal and external providers. Participates in the development of, and/or maintains client Individual Service Plan (ISP) by collaborating with assigned team members, other community and medical providers as appropriate, and conferring with client or client representative. Ensures clients' success to their optimal ability. Maintains responsibility for the referral and care coordination of clients into appropriate substance abuse and/or mental health treatment programs. Coordinates client's linkage to community treatment services and supports engagement in drug treatment, community, and other treatment activities. Advocates for client in the community. Obtains housing, financial assistance, educational and career development and other services from various social service agencies. Assists clients in moving toward self-sufficiency. Provides emotional support by interacting with client face to face. Ensures progress by monitoring emotional and mental health, recovery process, hygiene, living environment, medications, mental health treatment appointments, treatment plans and other areas related to clients' mental health. Implements skill building activities to assist clients to maximize independence and build social skills. Assists client to participate in social interaction opportunities. Provides client with transportation, based on the client's needs, to medical and other appointments or to food pantry, laundry mat or other daily living activities. Collaborates with family members or client representatives by discussing or responding to treatment plans and other needs. Administers family or group treatment services as required by treatment plan. Teaches understanding of mental health issues by educating client and their family members regarding symptoms, treatments, coping techniques and other various topics related to mental health and substance abuse issues. Maintains client records and case documentation. Documents the results of assessments, service plans, progress notes, discharge summaries and other activities including accurate reporting of services needed and provided. Reviews, prepares and presents reports to any appropriate community partner and funding sources as needed. Participates in team meetings, clinical staffing, and clinical consultation as scheduled. Maintains responsibility for developing and establishing an initial budget for clients (payees), and revises the budget as situations and needs change. Plans for, and distributes client money on a regular schedule, and pays client bills on a timely basis. Performs banking functions on behalf of clients, and reconciles client bank accounts. Keeps client records organized. Confers and negotiates with landlords, utility companies, and business on behalf of the client regarding payment of bills. Communicates with Social Security Administration and completes required annual reports regarding clients. Provides assistance and support during government auditing of client records. Discusses any questions regarding payee-related duties should they arise with the Controller. Collaborates with co-workers and others to encourage clients to work toward independent, meaningful and productive living. Maintains confidentiality of HIPAA and other confidential and sensitive information. Maintains the highest level of integrity and professionalism in all aspects of job performance. Keeps abreast of current trends and “best practices” in the field. Attends and participates in required trainings on topics relevant to the job and to behavioral healthcare. Performs job responsibilities and maintains all records in accordance with BHP's policy, procedure and protocol, and as appropriate to the job, all regulatory authorities' accreditation/licensure/certification standards, and all applicable laws and regulations. Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required. OTHER DUTIES AND RESPONSIBILITIES Networks and promotes BHP and its services in the community, and attends community meetings/taskforce committees, and other events as requested. Performs other duties as assigned. KEY PERFORMANCE INDICATORS The employee assigned to this position is responsible for achieving each of the following key performance indicators (KPI's) to the specified standard. The employee is likewise accountable for consistently meeting or exceeding all of this job's essential duties to performance standards as are evaluated throughout the course of employment, and which are rated during the performance evaluation period. Meets or exceeds client service goals established for the position. Completes all required documentation on time, and in accordance with agency requirements. Participates in the development and/or maintains client Individual Service Plan (ISP) in accordance with agency requirements. Completes 100% of failed activities (FA) by the 5th business day of the month for the month prior. 100% cases are closed in accordance with agency requirements. Provides services within established service limits. Client bills are paid in a timely manner providing funds permit. Annual reports are completed accurately and by due dates. Client bank accounts are reconciled within 15 days of receipt of bank statement. SCOPE OF SUPERVISION: None EQUIPMENT OPERATED: Computer, telephone, copier, fax, and other general office equipment; personal vehicle. CONTACTS WITH OTHERS: Clients, staff, board members, funders, vendors, volunteers, community professionals, general public, consultants, various social service agencies, landlords, business representatives, court personnel, Veterans Administration and Social Security agency representatives, family members and other internal and external job contacts. CONFIDENTIAL INFORMATION AND DATA: Client record and other confidential and sensitive information, such as bills and financial records, client information, client contracts, and other confidential or sensitive information. WORKING CONDITIONS: Good office working conditions when working in the office. When working in other BHP facilities, the employee is exposed to conditions within those facilities. May be exposed to hostile or dangerous clients and other hostile or dangerous job contacts. May be exposed to contagious diseases. Possible exposure to inclement weather and traffic conditions when traveling to and from worksites. USUAL PHYSICAL DEMANDS The following demands are typically used and exhibited by employees when performing this job's essential duties and responsibilities. They are not, and should not be construed to be qualification standards. Rather, they are illustrated to help BHP and otherwise qualified employee or job applicant with an ADA disability identify essential job duties that need to be reasonably accommodated, and the type of appropriate reasonable accommodation which may be available which does not create an undue hardship on the employer. The employee frequently converses verbally with others in person and by telephone. The employee regularly exhibits digital dexterity and eye-hand coordination when performing general typing, word processing, data entry, paperwork and other similar tasks. The employee frequently sits for extended periods of time, and frequently walks through various types of environments. Vision demands include close, relatively detailed vision when using a computer screen, and performing other tasks. The employee frequently sits in a vehicle for periods of time while driving to and from various locations. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: care coordination; local community social service resources; client rights; social work ethics; crisis intervention; conflict and anger management; mental illness and substance abuse; general office practices; personal budget management; information contained in the “Guide for Organizational Representative Payees” issued by the Social Security Administration; HIPAA and other confidentiality requirements. Ability to: apply care coordination principles to solve problems; analyze emergency situations involving persons with mental illness or substance abuse issues and determine appropriate response; be objective when managing client cases; maintain accurate and complete work records; accurately post information to written records; respond appropriately to inquiries; become proficient in job-related software; balance checking accounts; be self-directed; follow payee guidelines and requirements; follow instructions; organize work tasks and establish priorities to meet required deadlines; communicate effectively in both oral and written form; exhibit attention to detail in accurately maintaining financial records; file documents in alphabetical, numerical, chronological and subject order; develop and maintain effective working relationships with coworkers and other job contacts; demonstrate respect and sensitivity for cultural and personal differences; contribute toward building a positive and productive team working environment; maintain confidentiality of confidential and sensitive information; consistently exhibit job competency, ethical conduct, integrity and trustworthiness; embrace and effectively adapt to organizational change; exhibit behavior and conduct consistent with BHP values and policies. Skill in: listening; verbal and written communications; key boarding; problem solving; crisis interventions; preparing written reports and case documentation; operation of computer and other job equipment; application of job software including Electronic Health Record software, Microsoft 365 software and other job related software; general typing and word processing; operation of computer, printer, and other job-related equipment; generating government, and other required reports. QUALIFICATIONS Applicable laws or regulations require that employees assigned to some jobs attain a specific level of education, experience, or training, and license or certification. For other jobs, a combination of various levels and types of education, experience, training, and license or certification may qualify a person to perform essential duties of this position. Qualifications specified for this position are: Education, Experience and Training Associate's Degree in Human Services or related field with one to three years of care coordination experience for individuals with mental health or substance abuse issues. Associate's degree in accounting, or a related field, or one year bookkeeping, accounting or related experience. Licenses or Certifications Qualified Mental Health Specialist (QMHS). Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License. BLS/CPR certification required. Bondable. Additional Qualifications Upon conditional hire, and as a condition of employment, each employee is required to submit to and pass a drug test, criminal background check, and may be required to submit to driving record check, personal vehicle inspection, and be insurable under BHP's driving insurance provider guidelines depending on job assigned job duties. Employee must also demonstrate computer literacy. Ability to document personal identity and employment eligibility within three days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act (I-9) requirements.
    $34k-42k yearly est. 15d ago
  • Patient Access Coordinator

    Hanger, Inc. 3.9company rating

    Cleveland, OH jobs

    Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? In this role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency. Your Impact * Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area * Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations * Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk * Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans. * Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources. * Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information. * Record Maintenance: Ensure accurate and complete electronic health records for all patients. Minimum Qualifications * High school diploma or equivalent combination of education and experience required. * Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. Hanger will administer the Talent Sorter as part of the selection process * Less than one year of customer service, administrative or related experience required. * Experience in a receptionist position or experience with medical front office procedures preferred. * Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures. Additional Success Factors * Strong interpersonal, oral (including telephone) and written communication skills. * Ability to key 30 words per minute with accuracy required. * Ability to work with handicapped individuals. * Understanding of Alpha filing system. * Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred. * Ability to use a computer, including Windows-based software and e-mail. * Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc. * Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. * Keep the patient at the center of everything that you do, building lifelong trust. * Foster open collaboration and constructive dialogue with everyone around you. * Continuously innovate new solutions, influencing and responding to change. * Focus on superior outcomes, and calibrate work processes for outstanding results. Our Investment in You * Competitive Compensation Packages * 8 Paid National Holidays & 4 additional Floating Holidays * PTO that includes Vacation and Sick time * Medical, Dental, and Vision Benefits * 401k Savings and Retirement Plan * Paid Parental Bonding Leave for New Parents * Generous Employee Referral Bonus Program * Mentorship Programs- Mentor and Mentee Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HPO
    $29k-34k yearly est. Auto-Apply 42d ago
  • Patient Access Coordinator

    Hanger 3.9company rating

    Cleveland, OH jobs

    Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? Provide the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of the “front office” activities. Accurately obtain all patient information and insurance information while ensuring compliance with relevant laws, regulations and established Company policies and compliance programs. Maintain excellent customer service relationships with patients and referral sources. Your Impact Ensure the highest level of customer service is provided to patients, fellow employees, and referral sources. Maintain accurate and complete patient files, ensuring compliance with Hanger Policies. Ensure the privacy and security of protected health information per HIPAA rules. Assist with patient follow-up as directed. Assist with quality assurance to ensure patient satisfaction with Patient Care Center (PCC) services as necessary. Enter patient demographics and insurance verifications as appropriate. Efficiently manage multiple phone lines. Record written documentation that is clear, concise, and accurate. File all patient charts and other documentation, following established guidelines. Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments and out-of-office calls. Perform other duties or special projects as assigned. Minimum Qualifications High school diploma or equivalent combination of education and experience required. Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. Hanger will administer the Talent Sorter as part of the selection process Less than one year of customer service, administrative or related experience required. Experience in a receptionist position or experience with medical front office procedures preferred. Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures. Additional Success Factors Strong interpersonal, oral (including telephone) and written communication skills. Ability to key 30 words per minute with accuracy required. Ability to work with handicapped individuals. Understanding of Alpha filing system. Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred. Ability to use a computer, including Windows-based software and e-mail. Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc. Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. Keep the patient at the center of everything that you do, building lifelong trust. Foster open collaboration and constructive dialogue with everyone around you. Continuously innovate new solutions, influencing and responding to change. Focus on superior outcomes, and calibrate work processes for outstanding results. Our Investment in You Competitive Compensation Packages 8 Paid National Holidays & 4 additional Floating Holidays PTO that includes Vacation and Sick time Medical, Dental, and Vision Benefits 401k Savings and Retirement Plan Paid Parental Bonding Leave for New Parents Generous Employee Referral Bonus Program Mentorship Programs- Mentor and Mentee Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HPO
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • BIM Coordinator

    Vertiv Holdings, LLC 4.5company rating

    Delaware, OH jobs

    Responsibilities * Involved in the process of successful creation and delivery of the company's products and services to the client in scope of BIM * Involved in BIM standards development, implementation and enforcement * Training, supporting, and overseeing day-to-day activities of Revit users to ensure BIM standards are maintained in the creation of Revit models. * Company's internal staff trainings and support regarding BIM * Educating the team on technical best practices regarding BIM * Creation and updating of BIM Project Execution Plans * Responsible for regular BIM model audits * Responsible for regular BIM model coordination * BIM content creation * May be involved in general modeling and BIM model creation, corrections or updates Requirements * 1-2 years of relevant experience. * BS in Engineering (mechanical, electrical, structural or architecture) * Active user of: Windows, AutoCAD, Navisworks, ACC, MS Office incl. Excel (A), Word (A), PowerPoint (A) * Proficient modeling skills required: Autodesk Revit, Autodesk Navisworks * Technical/practical skills: analytical, assessment, organizational * Able to establish effective teamwork * Communicating Effectively * Skilled in analysis and solving problems * Proactive, meticulous, thorough, with good organization skills * Drive and Sense of Urgency Time Travel Needed: 10-15% domestic and international The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development * Promote Transparent & Open Communication At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $8.0 billion in sales, a strong customer base and global reach in nearly 130 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-CM1
    $33k-50k yearly est. Auto-Apply 4d ago
  • EWP Coordinator

    Palmer-Donavin 3.2company rating

    Grove City, OH jobs

    Job Details Grove City, OH Hebron, KY; Lansing, MI; Raleigh, NC; North Jackson, OH; Darlington, SC; Duncan, SC; Richmond, VA Full Time Negligible Day Admin - ClericalDescription We offer flexibility in work location. This role can be based at one of our branch locations across the Midwest or Southeast, depending on candidate preference and business needs. The EWP Coordinator supports the design and sales teams by managing blueprint logbooks, distributing layouts and quotes to customers, and serving as the first point of contact for incoming calls related to EWP projects. This role also assists with basic beam calculations, optimizes material usage, identifies process improvements, and ensures a fast, responsive, and exceptional customer experience. Key Responsibilities: Manage the EWP logbook and accurately enter all blueprints into the system. Distribute completed layouts and quotes to customers promptly on behalf of the design team. Serve as the primary point of contact for incoming calls, triaging project details to the appropriate design team member. Perform simple beam calculations and assist in optimizing inventory usage during cuts. Act as a liaison between customers, outside sales, and the design team to ensure smooth communication and project follow-up. Identify process inefficiencies and contribute to continuous improvement efforts while delivering a fast, responsive, and exceptional customer experience. Qualifications Qualifications: Relevant degree (associates or bachelors) preferred Experience with AutoCAD, Revit, Chief Architect, Sketchup, or SolidWorks preferred At least one year of experience working as an EWP designer General computer skills, Microsoft Office Suite, ERP system knowledge preferred
    $37k-59k yearly est. 9d ago
  • Returns Coordinator

    La-Z-Boy 4.1company rating

    Groveport, OH jobs

    Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT Job Summary: This position is responsible for receiving merchandise back into the building in the Retail Management System from the delivery trucks and prep area, disposition of those goods and place them in the correct locations. This person will also be responsible for reconciling the inventory in the returns area. : KEY RESPONSIBILITIES (other duties as assigned): Obtain a copy of the delivery manifest from each driver making a return. Receiving all goods into the Retail Management System that were returned from the delivery trucks and prep lines, ensuring the units return match the items written on the delivery manifest, as well as correct number of units list on the manifest match what was returned. Perform an inspection of all units prior to placement and complete the return document. Report damage discrepancies to the Supervisor to initiate a claim Maintain the area to 5S standards Research the EPC number in RMS to determine what to do with the unit and inspect the unit. Determine that the unit falls into a predetermined category established by the Distribution Center. SCOPE & IMPACT: It is critical of this role to bring in returned units correctly while maintaining inventory accuracy as well as order fulfillment. Equally important is that the goods are verified, inspected, and the system is updated to show the correct status of the unit and disposition of the unit. The quantity of the units received and whether any discrepancies exist is key to the inventory flow and order fulfillment. MINIMUM REQUIREMENTS: High School Diploma or Ged Required or equivalent Proficiency with Office software including email, excel, word, and potentially power-point. Requires the interest and aptitude to learn and use the RMS WMS system in-depth and repeatedly. Ability to learn and use a Retail Management System and Warehouse Management System SUPERVISORY RESPONSIBILITIES: none PHYSICAL DEMANDS/WORK ENVIRONMENT: Nearly continuous standing, often continuous hand motion such as typing, talking and listening, walking, bending, squatting, kneeling, crouching, pushing and pulling, lifting to 50 lbs. Sitting and reaching overhead are seldom. Climbing stairs and ladders is not required. May be elevated up to 30 ft. or more. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice. Weekly Hours: 40 Benefits for Employees in the US: Benefit offerings to employee and their families include: Medical, Vision, Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks' prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time. More information can be found via: 2025 La-Z-Boy Benefits Overview At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees' diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at *********************** or by calling ************.
    $34k-43k yearly est. Auto-Apply 10d ago
  • IO Coordinator

    Aunt Millie's Bakeries 4.2company rating

    Cleveland, OH jobs

    About Aunt Millie's: Aunt Millie's, a popular family-owned bakery, has been celebrated for its commitment to quality and community since its inception. Renowned for producing a wide range of baked goods from breads to pastries, Aunt Millie's prides itself on using traditional recipes and fresh, locally sourced ingredients. This establishment not only offers a nostalgic embrace of home-style baking but also operates with a forward-thinking mindset towards sustainability and innovation in food production. Why Work Here: We are proud of the products we make, and we are even more proud of how we make them. Aunt Millie's combines the best ingredients, recipes, and people to produce consistently high-quality breads and rolls that you will be proud to represent. We invest in good ingredients and good people alike, so that at Aunt Millie's you will have more than a job, you will have a career you can be proud of. Perks and Benefits: Aunt Millie's provides a range of benefits including healthcare coverage, competitive wages, retirement savings options, life insurance, wellness incentives, and paid time off. Specific details regarding these benefits will be provided by the team upon offer, tailored to the role. Position Summary: The Sales Branch Supervisor position at Aunt Millie's entails leading a team of 4 to 8 sales associates, overseeing their training, performance reviews, and ongoing mentorship. As a representative of the Aunt Millie's brand, you will play a vital role in building and maintaining relationships with established accounts, delivering products, and stocking retail shelves. Essential Job Functions: • Lead a team of 4 to 8 sales associates, providing training, performance reviews, and ongoing mentorship. • Serve as a steward of the Aunt Millie's brand, ensuring sales team functions as brand ambassadors. • Build and maintain relationships with established accounts. • Deliver and sell products to established accounts. • Distribute products from company vehicles into various retail establishments. • Unload and stock retail shelves. • Preplan specific orders for each customer. • Utilize an iPad to manage routes efficiently. • Identify opportunities to solicit additional business. • Minimize stale products to ensure freshness. • Safely operate company vehicle. • Practice safe work procedures to maintain a secure work environment. Minimum Position Qualifications/Education: Required Qualifications: • Possess a valid driver's license with a clean 3-year driving history. • Able to pass a Department of Transportation (DOT) physical examination. • Meet the minimum age requirement of 21 as mandated by DOT regulations. • Successfully pass a drug screening. Preferred Qualifications: • Demonstrated basic math skills. • Exhibit a powerful sense of pride in workmanship. • Passionate about providing exceptional customer service. Driving Record: candidates cannot have convictions in the past three years on their driving record for DUI/DWI or similar alcohol/drug related offense, careless/reckless driving, chemical test refusal, driving after suspension (unless not notified), fleeing/eluding a police officer, leaving the scene of an accident, passing a stopped school bus, speeding 15 miles+ above the speed limit, or three or more driving violations (not including seat belt violations).
    $37k-59k yearly est. 60d+ ago

Learn more about Midwest Dental jobs