A leading civil engineering firm is seeking a dynamic Senior Project Manager to help guide a high-performing Water Resources team in Northern Virginia. If you're passionate about stormwater systems, floodplain analysis, dam safety, and navigating complex regulatory environments, this role offers the opportunity to shape impactful infrastructure projects across the region.
What You'll Do
Lead and review stormwater, floodplain, and dam-related designs and models
Oversee QA/QC for plans, reports, and permit submissions
Manage clients, project schedules, scopes, and budgets
Mentor engineers and coordinate with internal teams, partners, and regulators
Support proposals, contract amendments, and business development efforts
What We're Looking For
10+ years of relevant experience
Bachelor's degree in civil engineering (or related field)
Professional Engineer (PE) license in Virginia
Strong communication, organizational, and leadership skills
Proficiency with H&H modeling tools (HEC-RAS, HEC-HMS, HY-8, Flowmaster, etc.)
Bonus Skills
Experience with GIS (ArcMap or similar)
Experience with AutoCAD
Only those with proof of right to work in the US should apply for this role.
Apply today or get in touch for more information.
$107k-157k yearly est. 1d ago
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Customer Service Agent
Corporate Office 4.5
Remote or Minneapolis, MN job
COMPANY INFORMATION
Delta Dental of Minnesota is proud to be the largest regional provider of dental benefits, serving over 7,000 Minnesota and North Dakota- based purchasing groups and 4.5 million members nationwide. We aim to provide a work environment that engages each individual while encouraging growth and professional development. We are proud to be named a Top Workplace employer for several years and take pride in our team members for building a reputation.
GENERAL SUMMARY
This position is on-site (Bemidji, MN or Minneapolis, MN), remote (must reside in Minnesota), or hybrid (combination).
A Customer Service Agent (CSA) is responsible for providing customer service while successfully managing a large volume of inbound telephone calls; including following communication scripts while navigating a computer, handling various topics, and serving as a liaison between our company and its customers. The CSA will combine excellent customer service and problem-solving skills, and work both independently and as part of a team.
The best CSAs are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They are able to put themselves in our customers' shoes and advocate for them when necessary. They are also skilled at troubleshooting problems on behalf of our customers.
This position will be with Stratacor, an affiliate of Delta Dental of Minnesota. We offer extended training. Training may be in-person or virtually from your home.
All Telecommuters will be required to adhere to Stratacor's Remote Work Policy.
ESSENTIAL FUNCTIONS
Manage customer service inquiries by verbally answering incoming telephone calls
Listen to, identify, and assess customers' needs to achieve customer satisfaction
Build sustainable relationships and trust with customer accounts through open, interactive, and effective communication
Provide accurate, valid, and complete information by using the right methods and tools
Meet customer service performance metrics (e.g. call-handling) to ensure efficient and effective service delivery
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Ensure thorough call documentation is completed
Follow communication procedures, guidelines and policies
Go the extra mile to engage customers
Demonstrate exceptional verbal and written communication, interpersonal and active-listening skills, and the ability to prioritize issues and respond accordingly
Other duties as assigned
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be assigned at any time with or without notice.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Ability to adhere to structured call center policies and procedures (i.e. attendance, quality, Health Information Portability and Accountability (HIPAA) guidelines)
Demonstrate a high level of dedication, enthusiasm, and motivation
Ability to listen and address customer problems effectively
Exceptional verbal and written communication skills
Ability to clearly communicate and speak to customers effectively to ensure a positive experience
Excellent problem-solving skills
Strong understanding of company products and services
Ability to address customer questions and issues accurately and thoroughly
An understanding and working knowledge of technology (i.e. Microsoft Office suite of products), technology applications, and phone systems
Ability to prioritize and understand customer needs and adapt/respond to different types of customers to build positive relationships
Ability to multitask, prioritize, and manage time effectively
Ability to maintain composure, remain calm and courteous under high-pressure situations, and navigate tense situations, especially during busy hours
Ability to attend extended new hire training Monday through Friday, 8:00am to 4:30pm
Upon completion of extended new hire training, must have the ability to work a regular schedule Monday through Friday, with a scheduled shift working eight (8) hours per day between the hours of 7:00am to 7:00pm dependent on business needs
REQUIRED EDUCATION AND EXPERIENCE
Required Qualifications:
High School Diploma or equivalent
Experience using Microsoft Office suite of products, technology applications, and phone systems
Preferred Qualifications:
Bachelor's degree; or equivalent combination of education and experience
Call center and/or customer service experience
WORK ENVIRONMENT/PHYSICAL DEMANDS
Travel Requirements: N/A
Weight Lifting Requirements: 10 lbs.
Sedentary Work: Prolonged periods of time sitting at a workstation while answering telephone calls and navigating a computer
Telecommuting Requirements:
Required to have a dedicated work area established that provides information privacy
Ability to keep all company sensitive information secure
Must have reliable direct high-speed internet connection
RELATIONSHIPS
Reports To: CSA Supervisor
Directly Manages: N/A
Internal Relationships: Functional Areas
External Relationships: Provider, Broker, Group Administrator and Members
BENEFITS AND COMPENSATION
Benefits for this position include medical, dental, vision, and life insurance; disability coverage; flexible spending plans; a 401(k) plan; Paid Time Off (PTO); and Holidays and days of remembrance. Visit ******************************************************* for more information.
The starting hourly rate for this position is $20.00. The Company takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, external market and internal value, including merit process and internal pay alignment when determining the salary for potential new team members. In compliance with state and federal regulations, a potential new team member's salary history will not be used in compensation decisions.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$20 hourly 60d+ ago
Business Analyst - Jr. Consultant
G&H International Services 4.6
Remote or Reston, VA job
GH International is growing!! We are looking for highly driven Junior Business Analysts/Junior Consultants to join our team to supply business management support services that will oversee and support the development and deployment of a wireless telecommunications network, and its technology evolutions, in support of the public safety community.
Contingent offers will be made based upon an award and expected start date of late September 2020. The work location will be in Reston, VA with some flexibility for remote work, depending on the client specific requirements and current COVID-19 pandemic. Must be eligible to work in the United States without any sponsorship now or in the future. Must be a US Citizen or Permanent Resident and eligible for a Public Trust clearance.
Responsibilities include but are not limited to:
Support development of strategies, programs, and plans.
Provide project management support.
Conduct background research for public safety, government, and industry.
Support the development of meeting designs and plans.
Supply meeting support-coordination, facilitation, meeting reporting, etc.
Design meeting materials.
Manage writing/editing schedules and action items.
Develop meeting summaries and post in designated locations.
Develop internal and external communication materials.
Create templates and guidance documents to aid in strategic plan updates.
Educational & Technical Requirements
Bachelor's Degree in Public Safety Administration, Public Policy, Business, Accounting, IT, or any related field.
Proficiency in MS Office 365 including Outlook, Word, Excel, PowerPoint, and Sharepoint.
Online meeting, desktop sharing, and video conferencing software-including GoToMeeting, Zoom, and Cisco WebEx.
Knowledge of creating organizational dashboards via Excel and Power BI.
Ability to manage project schedules, action items, etc.
Ability to handle multiple projects in a fast-paced environment.
Excellent communication and analytical skills with the ability to communicate at an exceptional level across different delivery channels and platforms, including advisory, collaborative support, writing complex and logically concise technical reporting, and graphical presentation of complex concepts with clarity and insight. We are requesting a writing sample that demonstrates your writing ability and the use of graphics.
Experience Requirements
Minimum of 2 years of public safety experience-preferred experience with Public Safety Advisory Committees (PSAC) or communications, public safety telecommunications, and LTE technology to understand the client's environment and deliverables.
Must be able to prove professional experience delivering high-quality strategy, guidance, process improvement, research reporting, analytics reports, and technology products or services.
Proficient in research and analysis of technology and its impact on policy, business practices, and operations.
Excellent communication and analytical skills with the ability to communicate at an exceptional level across different delivery channels and platforms, including advisory, collaborative support, writing complex and logically concise technical reporting, and graphical presentation of complex concepts with clarity and insight.
For over 20 years G&H International Services has been working with federal, state, and local governments to help them address pressing and often urgent issues. To do this G&H has successfully developed programs, strategies, and technical approaches to help solve those issues in a way that is innovative and sustainable. This includes a specific focus on the application of geospatial technology to help visualize, question, analyze, and interpret data to understand relationships, patterns, and trends. While we have a large and varied body of work - including building programs and initiatives (see *********************** for some of them) our focus has always been helping communities and the nation deal with the myriad of challenges we all face by becoming smarter and more resilient. We are unique in our willingness to help our clients and partners connect with others addressing similar issues to enable more comprehensive solutions.
We offer competitive benefits including health, dental, vision, group life insurance, employer-paid short and long-term disability, flex spending, PTO (less than 2 years of service annual accrual of 15 days and two to five years annual accrual of 20 days), 10 paid holidays, 401k, professional development reimbursement, and balanced work-life culture.
G&H International is an Equal Opportunity Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, age, gender, sexual orientation, veteran status, disability, or natural origin.
$80k-100k yearly est. 60d+ ago
Sr. Business Analyst
G&H International Services 4.6
Remote or Reston, VA job
GH International is growing!! We are looking for highly driven and experienced Business Analysts (Senior Consultants) with Public Safety/Emergency Communications program support experience. If the mission matters, check us out to learn more. We invite you to ask questions and consider joining our team. This work is to supply business management support services that will oversee and support the development and deployment of a wireless telecommunications network, and its technology evolutions, in support of the public safety community.
The Senior Business Analyst's responsibilities will involve supporting the mission and strategic direction for our client's organization, implementing their strategic objectives; and associated strategies that drive the organization's operations; identifying and monitoring performance measures for the organization; and ensuring the organization's enterprise functions are developed and executed in a coordinated and aligned fashion.
The focus of this position is to work closely with and across a large organization or program to gain an in-depth understanding of a client's business strategy, processes, services, roadmap, and the context in which the business operates. The Senior Business Analyst will aid in the development of business strategy, performance management, and management processes, policies, reporting, and resources that support the organization's mission and operations. Responsibilities will include a full range of activities from leading small to mid-size projects to aiding other team members on larger more complex projects related to operational business functions.
Contingent offers will be made based upon an award and expected start date of late September 2020. The work location will be in Reston, VA with some flexibility for remote work, depending on the client specific requirements and current COVID-19 pandemic.
Responsibilities include:
Finding and addressing operational, financial, and technological risks within an organization.
Develop, keep, and update program and project management plans, including keeping detailed milestones and status on client deliverables.
Evaluate the performance of project teams to ensure that targets and deadlines are met. Finding innovative ways to increase customer satisfaction.
Support the development and implementation of strategic and operational plans.
Support the strategy and measures including data identification, collection analysis, and reporting.
Support coordination and execution for meetings within the organization and with other stakeholders to include meeting design, agenda creation, materials development, facilitation, and detailed meeting summary development.
Supply day-to-day support including scheduling meetings, taking notes, coordinating efforts across the organization, etc.
Support the development of presentations, communications materials, and written reports.
Finding and capitalizing on improvement opportunities.
Develop slides and talking points for presentations and other stakeholder presentations as needed.
Communicate ideas and viewpoints to senior management.
Create monthly performance reports.
Requirements:
Broad experience in relevant areas of public safety/emergency management missions, or Federal government programs that support Homeland Security communications technology.
Bachelor's Degree in Business, Accounting, IT, or any related field.
5 plus years of professional experience delivering high-quality strategy, guidance, process improvement, research reporting, analytics reports, and technology products or services.
Experience with organizational development and change management concepts.
Proven training in Business Process Modeling.
Proficiency in MS Office (MS Word, Excel, PowerPoint) and Sharepoint.
Demonstrated experience with creating executive and management organizational dashboards via Excel and Power BI.
Knowledge of Microsoft Visio and Access are advantageous.
Ability to manage project schedules, action items, etc.
Ability to handle multiple projects in a fast-paced environment.
Demonstrated experience with effective facilitation and communication with diverse groups of stakeholders to understand business requirements, processes, workflows, etc.
Demonstrated experience with advanced presentation writing and design; Excellent communication and analytical skills with the ability to communicate at an exceptional level across different delivery channels and platforms, including advisory, collaborative support, writing complex and logically concise technical reporting, and graphical presentation of complex concepts with clarity and insight.
Must be a US Citizen or Permanent Resident and have the ability to obtain a Public Trust clearance.
Preferred
Advanced business or technology degrees and/or graduate level or professional certifications are advantageous.
Knowledge of Microsoft Visio and Access are advantageous.
Active PMP certification is highly desirable.
For over 20 years G&H International Services has been working with federal, state, and local governments to help them address pressing and often urgent issues. To do this G&H has successfully developed programs, strategies, and technical approaches to help solve those issues in a way that is innovative and sustainable. This includes a specific focus on the application of geospatial technology to help visualize, question, analyze, and interpret data to understand relationships, patterns, and trends. While we have a large and varied body of work - including building programs and initiatives (see *********************** for some of them) our focus has always been helping communities and the nation deal with the myriad of challenges we all face by becoming smarter and more resilient. We are unique in our willingness to help our clients and partners connect with others addressing similar issues to enable more comprehensive solutions.
We offer competitive benefits including health, dental, vision, group life insurance, employer-paid short and long-term disability, flex spending, PTO (less than 2 years of service annual accrual of 15 days and two to five years annual accrual of 20 days), 10 paid holidays, 401k, professional development reimbursement, and balanced work-life culture.
G&H International is an Equal Opportunity Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, age, gender, sexual orientation, veteran status, disability, or natural origin.
$82k-103k yearly est. 60d+ ago
Reservation Sales Associate- Work at Home Or in the Omaha, NE Office
Corporate Office 4.5
Remote or Omaha, NE job
Job Description
Omni Hotels & Resorts is looking for Customer Care Center Representatives to take inbound reservation calls. The ideal candidate is friendly, patient, professional and genuine with a service driven attitude. In return, we provide a stable company, and family atmosphere with great benefits. New hires will process customer inquiries to ensure complete guest satisfaction by handling requests in a courteous, timely, professional and efficient manner, and by utilizing sales and empowerment skills
Benefits include:
Work from home Or in the Omaha, NE office
Competitive hourly wage based on location $15-$16 per hour
Full Time & Part Time positions; Different Shifts, nights and weekends available
Paid training
Competitive Dental, Vision, and Health Insurance for those who qualify
100% Fully Vested 401 (k) matching plans
Employee Assistance Programs
TeleHealth Plans
Legal Assistance Plans
Recognition and Incentive Programs
Financial Education opportunities
College Tuition Assistance and reimbursement
Volunteer Programs to give back to our Community
Employee rates and free nights offered at our properties and more!
Our Virtual Paid Training Class is scheduled to begin on Monday, January 26th, 2026.
Responsibilities
Process customer inquiries to ensure complete guest satisfaction by handling requests in a courteous, timely, professional and efficient manner, and by utilizing sales and empowerment skills
Creates an exceptional first impression of our brand, drives reservation sales by connecting with caller and uncovering wants and needs to create the foundation for an exceptional stay.
Handle sales' calls professionally, make phone reservations, adjust and cancel reservations as needed in our system.
Assists with adjusting and canceling reservations in the reservation system
Assist with enrollment in the Select Guest program to guests according to call flow guidelines.
Respond professionally and effectively to all inquiries.
Perform all operating functions of the telephone system and computer systems.
Verifiy and show understanding in all current company policies and procedures necessary when making, changing, or canceling a reservation.
Review and understand all reference materials, SOP's (System Operating Procedures) and information bulletins.
Consult with Help Desk for inquires or suggestions that will assist the guest and improve the reservation process.
Thorough knowledge of the reservations process, company policies and selling strategies.
May be required to perform other related duties, responsibilities and activities which may change or be assigned at any time with or without notice.
Qualifications
Demonstrate passion for the hotel and resort business
Must be able to maintain a high degree of confidentiality
Receptive to coaching from management, responds positively with willingness to make changes when desired
Must possess demonstrated excellent communication skills (both oral and written) and interpersonal skills; listens to others
Must take initiative and be fully engaged - must be a self-starter
Ability to work independently with minimum supervision and with a team both efficiently and effectively as well as exercising judgement to meet deadlines
Maintain regular and punctual attendance
Advanced verbal and written communication skills (English)
Ability to work independently to resolve customer inquiries or problems
Excellent phone etiquette skills
Intermediate experience working with basic computer programs (MS Office, Outlook, etc)
Must have a working PC with LCD monitor or laptop (minimum technical specifications apply)
Require high speed internet access with 10 Mbps minimum speed
Need a private work space preferably with a door that separates the work area from the rest of the house
Prior Call Center experience a plus
Work from Home only at any location wihtin 50 miles of certain Omni Property or the reservation center in Omaha, NE for engagement purposes.
we are excluding locations such as in Illinois, Wahshington DC, California, NY, and New Jersey.
PLEASE REVIEW REQUIREMENTS BEFORE APPLYING
Associates participating in the Work At Home program will be responsible for providing the following equipment:
Required PC/Laptop Hardware and OS (Apple not supported): (May be subject to change at a later date)
64-bit Windows 11 or newer version
Processor - I5 or AMD Ryzen 5 or better
8GB Ram
100GB Hard Drive free disk
Windows Updates are showing up to date.
1 NIC (Ethernet port)
USB Connection (at least 3 ports)
Licensed and up to date anti-virus full scan completed (including date, time, files scanned, & no threats)
Suggested System - Windows Defender
McAfee and AVG anti-virus systems are not supported.
Power Surge Protector
Logitech USB Headset Mono/Stereo H650e or H570e ($45 - $75 on Amazon)
Other Items Required:
Full screenshot of ***************** of completed speed test.
Copy of Internet Service Provider bill documenting internet speed with 25mb download and 10mb upload.
Photos of workstation showing proximity to internet connectivity (must be in the same room), wired keyboard, and wired mouse.
Smartphone with application download capability (Please download Okta Verify and Microsoft Authenticator)
Other Items Suggested:
Additional Monitors Highly Suggested for ease of process
Ergonomically approved desk chair and desk work surface
Smoke Detector
Fire extinguisher 2.5lbs or more
First Aid Kit
Copy of Declarations page of Homeowner's/Renter's Insurance
Important Notes:
Please provide pictures of the above requirements.
A Wireless Connection is NOT allowed for our Work at Home Associates
A Wireless mouse or keyboard is NOT allowed.
No one else can be on / using your internet during your scheduled shift.
No devices can be connected to your internet during your scheduled shift.
Satellite internet is not permitted.
Microsoft Teams must be downloaded on personal desktop for technical assistance.
Omni may modify its provision of equipment resources upon notice to the Associate.
*** Moving forward, all signatures for this process are done electronically.
Our Virtual Paid Training Class is scheduled to begin on Monday, January 26th, 2026.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
$15-16 hourly Auto-Apply 24d ago
Relationship Manager III-IV Non-ERISA, Retirement
National Benefit Services 3.3
Remote or West Jordan, UT job
Full-time, fully remote position in retirement benefits administration, regularly working 8 AM to 5 PM, Monday through Friday with 40 + hour work week. Wonderful working environment with opportunity for growth. This position is full-time, salaried, and exempt.
Duties
Build and maintain strong, long-lasting customer relationships by providing support to a group of retirement plans through knowledge, expertise and customer care to all clients taking into account the client segmentation as determined by NBS.
Oversee a variety of compliance tasks relating to Non-ERISA retirement plans
Develop and promote plan sponsor, advisor, and investment provider relationships
Coordinate needs of investment providers, plan sponsors, participants, and advisors. Consult with plan sponsors or advisors concerning regulatory, operational, and service aspects of retirement plans
Manage multiple tasks, projects, and deadlines at the same time
Understand and ensure retirement plans meet all regulatory and compliance requirements as established by the IRS and DOL
Coordinate plan needs with other teams to ensure timely and accurate completion and responses
Coordinate support for plan sponsors during IRS audits or DOL investigations
Monitor Non-ERISA plan documents for adherence to applicable rules and regulations
Attend and facilitate team, department, and company trainings
Must gain extensive knowledge of retirement plans through certification within 1 year of accepting this position; maintain TGPC designation once obtained
Some travel may be required to make on-site client visits (some visits may require overnight stays)
Provide expertise as a subject matter expert in one or more duties related to Relationship Management, including owning procedures and checklists pertaining to subject
Provide expertise by way of a professional blogpost that can be published on the NBS online knowledge base
Actively contribute to a positive team environment
Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas
Perform other duties as assigned by Supervisor, Director, or Vice President
Requirements
Have excellent customer relation skills including the ability to develop and maintain effective relationships
Be highly attentive to detail and accuracy of work and maintain an organized approach to duties and responsibilities
Able to learn quickly and have the ability to research complex problems independently
Personable, highly motivated, hardworking and positive attitude
Be well-organized and self-motivated with the ability to prioritize tasks and meet deadlines
Be professional and articulate in both verbal and written communication
Have strong computer skills including typing, and proficiency in Microsoft Word, Outlook, and Excel
Be able to comprehend and interpret IRS and DOL regulations
Work well within a team
Education and Experience - Bachelor's degree or work equivalent required. 1 year retirement plan administration experience is required.
Physical Requirements - This position requires the employee to be seated the majority of the work time.
Note: The statements herein are intended to describe the general nature and level of work for the designated position. The statements are not a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment, do not eliminate your "at-will" status in anyway, and are subject to change at the discretion of National Benefit Services, LLC.
Regular Business hours are Monday - Friday from 8:00 am to 5:00 pm. Salaried employees are expected to be available during regular business hours.
$57k-84k yearly est. 60d+ ago
Design + Signage Associate
Corporate Office Properties Trust 4.5
Columbia, MD job
A highly proficient, self-motivated professional who consistently upholds high standards, the Design Associate + Signage independently supports all phases of commercial interior design and signage services. This role demonstrates proficient expertise in space planning, design development, and project administration while delivering creative and insightful solutions that meet or exceed project objectives. A successful candidate can efficiently organize and track project details, clearly communicate with stakeholders, and ensure compliance with code and company standards. Responsible for the provision and support of interior design and signage services in the following areas:
* Enhance leasing efforts with tailored design solutions for prospective tenants
* Deliver innovative interior and signage strategies and maximize asset value and user experience
* Maintain accurate building plans and documentation to support company-wide accessibility
* Provide adaptive design expertise for corporate, development, and redevelopment initiatives as needed.
The Design Associate + Signage actively partners with colleagues and industry experts to identify best practices and emerging trends, while independently resolving routine challenges and escalating complex issues as needed. Proficiency is further shown through effective prioritization, resource management, and the ability to adapt to evolving requirements, ensuring consistent quality and continuous improvement across all design and signage projects.
ESSENTIAL FUNCTIONS:
* Interior Design Services
* Manages and executes all phases of commercial interior design services including space planning, schematic design, design development, construction documentation review, and project administration while adhering to applicable life safety and building code requirements.
* Proactively seeks input at key milestones to ensure clarity and compliance and develops and documents innovative design solutions that consistently exceed project objectives, customer needs, and company standards for quality, schedule and budget.
* Independently organizes, tracks, and reports project information with minimal supervision, while providing regular status updates and critical milestones to internal stakeholders.
* Manages project workflows and resources autonomously, prioritizing tasks, allocating resources efficiently and resolving issues quickly and effectively.
* Collaborate with co-workers and industry experts to identify best practices for impactful workplace environments and emerging design trends which support continuous improvement initiatives.
* Maintains the integrity of square footage data and documentation by effectively applying BOMA standard of measurement, independently resolving typical issues and consulting with others for complex or unusual scenarios.
* Signage Services
* Oversee all aspects of signage project management, including planning, procurement, and coordination of signage solutions such as wayfinding, tenant identification, regulatory, and branding signage.
* Ensure consistency and quality across the property portfolio by managing timelines, resources and stakeholder communications throughout each project phase.
* Ensures all signage design and installation methods comply with relevant codes, regulations and company standards while routinely consulting with internal and external teams for interpretation of complex or evolving requirements.
* Independently organizes, tracks, and reports project information with minimal supervision, while providing regular status updates and critical milestones to stakeholders.
* Maintains clear and timely communication with stakeholders, resolving most project issues independently and escalating critical information when broader organizational objectives or significant challenges are involved.
* Coordinates review and feedback process for signage deliverables, independently addressing routine comments and involving key internal and externals stakeholders for feedback that may impact project scope, budget or compliance.
* As-Existing Record Management
* Maintain up-to-date and accurate as-existing building plans, ensuring all modifications and updates are properly documented and accessible.
* Support and enforce compliance with project standards and procedures for Kahua, BIM, and CAD platforms, ensuring all records meet organizational and industry requirements.
* Adhere to, and actively participate in, the development and continuous improvement of data and file management standards and guidelines related to design services.
SECONDARY RESPONSIBILITIES
* Participate in the development and maintenance of process improvement.
* Provide assistance to other departments with special projects as required.
* Represent company culture and promote the company to potential tenants at meetings and industry events.
* Participates in and supports design related professional organizations and community outreach events.
* Perform other job-related duties as assigned.
QUALIFICATIONS:
Education - Bachelor/master's degree in interior design or architecture from a CIDA or NAAB accredited program. Graphic design experience is a plus.
Professional Experience -
* 4-7 years post-graduate professional design related experience within the commercial office industry
* Knowledge and or experience with Building Owners Management Association (BOMA) square foot standard application a plus.
Computer Skills -
* PC proficiency to include, but not limited to, Microsoft Office applications (Word, Excel, Outlook, etc.) and web-enabled applications.
* Proficient working knowledge of Revit and AutoCAD required.
* Proficient working knowledge of InDesign and Photoshop
* Experience with Kahua is a plus.
* Ability to easily adapt to new and changing technology platforms.
Mobility - Travel between locations to physically inspect building site exterior and interior space.
Other Requirements -
* Excellent customer service capability with both internal and external customers as well as various levels of professionals
* Ability to work independently, in a team environment and interact across an organization.
* Skilled in the visual and verbal communication of design.
* Excellent written and verbal communication skills (i.e. adapting to communication styles of others and clearly communicating goals and objectives).
* Demonstrates a high degree of organization, planning, creativity, judgment & time management.
* Willingness and ability to travel to support assigned portfolio.
Pay Range: $75,000 - $90,000
CDP proudly offers to all employees working a minimum of 30 hours per week market-leading health benefits including medical, dental, vision and prescription, etc.
$75k-90k yearly 32d ago
Building Technician III
Corporate Office Properties Trust 4.5
Washington, DC job
ESSENTIAL FUNCTIONS * Perform preventative maintenance, troubleshoot, and repair building systems including plumbing, mechanical, HVAC and electrical systems. * Ensures all work performed meets required safety codes. * Report modifications and repairs into CMMS for Chief's review.
* Operate HVAC systems and make adjustments to building automation systems (BAS or EMS or ATC).
* Monitor agreed upon responsibilities of subcontractors performing maintenance or repairs.
* Quality Control (QC) of subcontractors performing maintenance or repairs.
SECONDARY RESPONSIBILITIES
* Perform the duties of a Building Technician II as required.
* Maintain all tools, parts, and supplies in an organized manner. Inform the Chief Engineer of any needs for replacement, restocking or repair of items.
* Perform other job-related duties as assigned.
QUALIFICATIONS
Education
* High school diploma or equivalent.
* Additional vocational coursework in HVAC, electricity, plumbing or other relevant areas preferred.
Further Training
* Universal CFC certified.
* State Certified Journeyman's license or equivalent.
* DC 3rd grade stationary license -or equivalent if required in another state; preferred.
Professional Experience
* Minimum of five years relevant work experience working as a technician in one or more of the following areas: HVAC, plumbing, electrical, plumbing or mechanical.
* Must demonstrate knowledge + skills via an internal technical assessment.
Computer Skills
* Basic PC skills and ability to learn company specific software.
* Ability to adapt to new or changing software programs.
* Proficiency in automated work order systems preferred.
Mobility - N/A
Other Requirements
* Ability to routinely perform 24-hour on call and off hour duty including evenings, weekends and holidays and to respond to emergency situations on a 24-hour on-call basis.
* Proficient knowledge and troubleshooting capability of all types of building systems.
* Must be able to read trade related electrical, mechanical and plumbing drawings and internal wiring schematics.
* Must possess a valid driver's license and ability to operate a motor vehicle.
* Good verbal and written communication skills.
* Strong organizational skills.
* Strong interpersonal skills to effectively interact with tenants, suppliers, and other technicians.
* Knowledge of energy management systems and building VAV systems.
* May be required to carry and maintain appropriate government credentials.
$42k-54k yearly est. 60d+ ago
Experienced, Multi-Client Bookkeeper - Remote
Bookkeeping & Beyond 3.9
Remote or Houston, TX job
Tired of long hours at the office? Interested in a promising future? Maybe even dreaming of a positive employee-centric environment where variety and work life balance are top priorities? Then you should work with us! BKBY is growing by leaps and bounds! We are searching for teammates with a passion for learning and a drive for growth. If you want to be part of a team with a culture that focuses on caring for the team as much as we care for our clients, you have found us!
We are seeking an experience Bookkeeper, with QuickBooks Online experience, so if:
numbers make your eyes twinkle, and
balanced accounts send you over the moon, and
you understand the gravity of excellent customer service…
YOU might be our next RISING STAR! It would be out of this world to have you on our team!
Please read on!
Job Description
The ideal candidate possesses the core values above, as well as highly proficient skills in accounting and/or bookkeeping.
Required functional skills include the ability to maintain records with a service-oriented attitude and client-facing experience. You must be able to prepare financial statements, maintain financial records, including purchases, sales, receipts and payments, process accounts payable and accounts receivable, manage invoices and tax payments and execute payroll. The ideal candidate brings to BKBY 15+ years of experience, at least 10+ years of QuickBooks Online experience, and a can-do attitude.
We seek someone who can integrate quickly into our team, quickly become self-sufficient, and support our team and their multiple clients. BKBY is conveniently and centrally located in the Heights area of Houston, TX -- near Memorial Park.
Qualifications
Functional Responsibilities
Prepare for review, monthly financial close activities through preparation and posting of journal entries, account reconciliations, and variance analysis while ensuring the proper timelines are followed
Record day to day financial transactions and complete posting in both AP/AR
Reconcile daily invoices and monthly statements and pay them by scheduling and preparing checks and credit card payments, reconcile bank and credit card statements, based on the needs of each client
Maintain records, with a high degree of accuracy and attention to detail
Process and handle payroll in a timely manner
Analyze transactions and prepare reports
Prepare Sales & Use Tax, Quarterly Estimates, Year End 1099 forms for final review
Contribute to a strong client relationship through positive interactions and timely responses
Stay informed on industry developments and changes in regulations
Ability to act and operate independently with minimal daily direction from manager to accomplish objective, within first week
Required Skills
15+ years of experience in Full Charge, Multi-Client Bookkeeping
Must have thorough knowledge and experience with QuickBooks Online
Advanced level of proficiency with MS Excel
Excellent analytical skill with an attention to detail, strong organization, resourcefulness, multi-tasking, and time-management skills
Experience with managing multiple clients
Enthusiastic, positive, and collaborative; Ability to work independently and effectively with staff and clients
Good judgment and creative problem-solving skills
Ability to explain complex accounting data in a simple way
Integrity, with an ability to handle confidential information
Strong understanding of generally accepted accounting principles
Highly proficient knowledge of basic bookkeeping and accounts payable/receivable principles experience
Strong organizational, time management and multi-tasking skills, with ability to balance competing priorities
Ability to effectively present information, communicate with, and respond to questions from co-workers, management, and external groups
Continuous improvement mindset and the ability to adapt to changing demands
Highly analytical, high degree of accuracy and attention to detail
Required Interpersonal Skills
Ability to identify opportunities for professional development of staff
Ability to quickly integrate into our team, and to work independently
Excellent interpersonal communication, both written and verbal
Customer service orientation and skills; comfortable answering client questions and solving problems as needed
Professional services experience a plus
Additional Information
Education: Associate's or Bachelor's degree in Accounting preferred but not required
$30k-38k yearly est. 23h ago
Real Estate Agent | Full Time
Corporate Office 4.5
Remote or Islandia, FL job
At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.
Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.
Job Description
A Real Estate Professional working in close cooperation with experienced agents that creates revenue for the resort by generating and/or developing new, referred, and repeat clients in order to meet personal and company sales objectives.
Responsibilities
• Responsible to ensure accurate records of all listings, sales, activity reports are kept.
• Adheres to all company policies, procedures, real estate Realtor Ethic codes
• Monitors customer preferences in addition to sales and listing trends to determine focus of sales efforts.
• Compares a property with similar properties that have recently sold, in order to determine its competitive market price.
• Acts as an intermediary in negotiations between buyers and sellers over property prices and settlement details, and during the closing of sales.
• Generates lists of properties for sale, their locations and descriptions.
• Maintains knowledge of real estate law and local economies, types of available mortgages, and financing options.
• Provides regular updates to the Director of Real Estate regarding performance.
• Obtains listings from property owners to place properties for sale.
• Must maintain a current State of Florida Real Estate License.
• Must have extensive written and verbal skills associated with this position.
• Must be able to apply common-sense understanding to cany out instructions furnished, oral, or diagrammatic form.
• Must deal with problems involving several concrete variables in or from standardized situations.
• Must have strong follow-up skills.
• Maintains contact with al I customers in the market area to ensure high levels of customer satisfaction.
• Maintains contact with all associates to ensure high levels of associate satisfaction.
• Demonstrates ability to interact and cooperate with all company associates.
• Strong understanding of customer and real estate market dynamics and requirements.
• Responsible for maintaining continuing education requirements.
• Responsible for all dues and fees associated with any memberships including Amelia Island & Nassau County Association of Realtors and Nassau County Multiple Listing Service.
• Must produce $3,000,000 in sales and six transactions within two years from date of employment with Amelia Island Plantation Real Estate Company before being eligible for company to pay associated dues as stated above.
• Must demonstrate good knowledge of AIP properties and office listings, and benefits of owning inside AIP.
• Demonstrate adequate knowledge of each of the real estate contracts and be able to review them with customers.
• Be an ambassador to the Omni Culture by delivering outstanding customer services in all internal and or external interactions
• Ensure compliancy of all Omni Policies and Procedures
Tools & Equipment:
• Computer, printer/copier/fax/scanner, telephone, radio, desk/chair, file cabinet, I-Pad, I-Phone
• General office supplies
• Computer programs : Microsoft Office, Social Media
Working Environment:
• Indoor office setting & able to work remotely while away from office.
• Outdoor weather conditions when showing homes, walking around property, etc.
Qualifications
Must maintain a current State of Florida Real Estate Broker's License.
Must have 10 years sales manager experience, preferably in a resort/club community.
Must have extensive written and verbal skills associated with this position.
Must be able to apply common-sense understanding to carry out instructions furnished, oral, or diagrammatic form.
Must deal with problems involving several concrete variables in or from standardized situations.
Must be able to sit, stand, bend, stoop, push, pull objects.
Have full range of motion in both arms, be able to seize, grasp, hold & tum objects.
Able to walk & climb stairs.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
$63k-77k yearly est. Auto-Apply 6d ago
Sr. Financial + Investments Analyst
Corporate Office Properties Trust 4.5
Columbia, MD job
ESSENTIAL FUNCTIONS: * Provide financial modeling support to other departments as assigned including (but not limited to): investment projects (development or acquisitions), expense review, capital expenditure proposals, etc. * Participate in department and organization projects and initiatives as assigned.
* Conduct ad-hoc management reporting and analysis as assigned.
* Assist in the preparation of investment committee materials.
* Act as a liaison between Asset Management and Development Team for underwriting opportunities.
* Responsible for the quarterly forecasting and reporting processes for assigned properties.
* Coordinate with Asset Management and Accounting to gather and summarize budget inputs and review for accuracy.
* Consolidate data including revenue, net operating income (NOI), occupancy, etc. in order to prepare reports to support forecast for earnings.
* Monitor assigned portfolio risks, yields, NAV, etc. to benchmarks/targets.
* Present portfolio reviews to asset management.
* Provide financial support to asset management including modeling lease alternatives, evaluating capital alternatives, property level earnings before interest and tax (EBIT), etc.
SECONDARY RESPONSIBILITIES:
* Provide training as requested related to the budget process.
* Perform other job-related duties as assigned.
QUALIFICATIONS:
Education - Bachelor's Degree in Finance, Accounting, Economics or other related field.
Further Training - Commercial real estate finance related training preferred.
Professional Experience -
* 3-6 years of relevant experience.
* Specific finance experience in the real estate industry preferred.
Computer Skills -
* PC proficiency including Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.) and ability to learn company specific software.
* Ability to adapt to new or changing software programs.
* Experience utilizing financial analysis software preferred, e.g., ARGUS Enterprise, Yardi Forecast Manager, Yardi Valuation Manager.
* Experience creating complex excel models is preferred.
Mobility - N/A
Other Requirements -
* Requires knowledge of financial planning and analysis and/or forecasting and budgeting.
* Ability to analyze business conditions.
* Ability to define problems, research, collect and analyze data.
* Strong analytical, written/oral communication and interpersonal skills.
* Strong customer service orientation for internal clients.
Pay Range: $90,000 - $110,000
CDP proudly offers to all employees working a minimum of 30 hours per week market-leading health benefits including medical, dental, vision and prescription, etc.
$90k-110k yearly 56d ago
Assistant Director of Housekeeping
Corporate Office 4.5
Washington, DC job
Shoreham Hotel
An icon among Washington, D.C. hotels, the Omni Shoreham has hosted presidents, world leaders and inaugural balls since its inception in 1930. Nestled within one of the city's premier residential and diplomatic neighborhoods, this 13.5-acre resort boasts over 100,000 Sq Ft of meeting and event space, 4.5 acres of pristine gardens, outdoor terraces, outdoor pool and health club truly make this the resort hotel of the Nation's Capital.
The Omni Shroreham Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Shoreham may be your perfect match.
To assist in leading and directing all Housekeeping functions. To participate in quality assurance for the Housekeeping department and department cost control measures. Is able to provide support to the Director of Housekeeping in all areas of the Housekeeping Operation. To ensure Omni standards are met in all areas by monitoring quality assurance, and consistently leading the team by example. ($72,000.00 - $78,000.00 annual salary, based on experience)
Responsibilities
Provides courteous and personalized Guest Service by responding promptly and efficiently to inquiries, request & Complaints using Guest Service Skills. Exhibiting hospitality while striving to exceed Guest expectations.
Resolves difficult or unusual problems arising with Guests, while maintaining good Guest relationships, demonstrating outstanding hospitality through the corrective action taken.
Maintains open and clear communication with all departments and guests to ensure consistent service.
Identify ways of improving the efficiency and effectiveness of our service to guests by actively participating in the Omni Service Tradition program.
Assists Director of Housekeeping with all of the following departmental functions and concerns: assist with opening and the PM shift, maintaining turnover to an acceptable level, maintaining uniform control, purchasing and issuance, guest requests, monthly meetings, quality assurance in public space and guest rooms, linen and supply inventories, purchasing linen and supplies when needed, assist with scheduling, kronos and payroll cost controls.
Monitor Housekeeping inventories to ensure adequate levels are maintained.
Maintaining close communication and interaction with Front Desk and Engineering departments, reporting all maintenance issues.
Inspects the cleaning and servicing of all guestrooms, and inspects all vacant rooms on a daily basis.
Prepare and complete all reports needed. VIP's, Due-Out's V/D's etc.
Identifies all cleaning defects and reassigns them to the responsible GRA. Completes a full inspection form for each GRA and forwards them to the Executive Housekeeper on a daily basis.
Responsible for overseeing the Housemen, ensuring that they are working appropriately with GRA's, and that they are completing all daily housemen duties/special projects.
Participates in the recruitment and onboarding process to include attending recruitment functions, interviewing, training and development.
Participates in energy conservation efforts.
Respects Hotel property and work areas by keeping them clean, well maintained, stocked, and properly stored. Eliminates waste of supplies.
Assists in maintaining Omni standards of cleanliness and a consistent guestroom/guest experience.
Assists in maintaining a highly motivated and trained staff that continually strives for excellence, in service and cleanliness.
Qualifications
Minimum of 3 years Housekeeping Management experience required.
Pevious leadership experience in an upscale, full service hotel environment is required. Union experience prefered but not required.
Must have exceptional knowledge and understanding of housekeeping operations, to include managing inventories, turndown service, special needs of VIP guests, room assignments, inspections, safety and health standards.
Candidate must have proven leadership skills and must be able to delegate, effectively train, develop, and motivate staff.
Must have ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests.
Must be able to set priorities for the Housekeeping team and provide feedback to others that enhances performance.
Prior experience managing schedules, payroll, service recovery and associate relations matters required.
Must have ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
Must have ability to work well under pressure, managing quick turns and high occupancies.
Must have strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment.
Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds.
Must have ability to push and pull fully stocked housekeeping supply cart.
Must have ability to stand/walk for extended periods of time, including entire shift.
Must be able to work a flexible schedule including nights, weekends and holidays.
Prefer previous hotel supervisory/management experience.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
End of Job Description #IND123
$72k-78k yearly Auto-Apply 3d ago
Property Assistant
Corporate Office Properties Trust 4.5
Herndon, VA job
Provide support services to property management and field personnel including: telephone support; invoice processing and monitoring; word processing; maintaining system of contractor and tenant information; contract document preparation and monitoring; coordinating tenant request for services; and maintaining filing system. Assist Property Managers with tenant move in/move out.
ESSENTIAL FUNCTIONS:
* Tenant Relations
* Provide customer service to tenants by receiving tenant calls and coordinating requests for services.
* Follow up with tenants to ensure satisfaction with completed work order requests and/or provide conference service coordination.
* Provides emergency and safety information to tenants.
* Coordinate the scheduling of evacuation drills, etc. Prepare proposals and invoices for additional services and utilities.
* Coordinate with Property Manager and vendor to plan tenant events.
* Coordinate security access information requests and emergency contacts lists.
* Activate/deactivate property access cards.
* Track and provide updates to MAXIMO tenant service requests
* Accounting• Monitor and accurately codes invoices in the accounting system in a timely manner in accordance with company guidelines.
* Research invoices and follow-up with vendors as needed.
* Service Contracts
* Coordinate service contracts and monitor current contracts to ensure that proper insurance and waiver of lien forms are intact.
* Maintain tickler file for service contract expirations.
* Maintain up-to-date approved service contract list.
* Submit insurance claims to company.
* Administrative Support • Provide administrative support for Property Managers and field personnel, including preparing letters, memos, spreadsheets, purchase order requests for bids and operating procedures as needed.
* Assist in ordering uniforms and provides technology support.
* Order office supplies and plans office events.
* Maintain office equipment and equipment service agreements.
* Maintain lease files and other files as necessary.
* Administer the automated work order system (MAXIMO) and train new engineers on using the software as necessary.
* Operations
* Coordinate with Property Managers and building personnel for tenant move in/move out.
* Contact movers for Certificate of Insurance and provide rules and regulations for after-hours move in/move out.
* Generate tenant "welcome" letter, handbook, and appropriate welcome gift.
* Coordinate with Property Manager for purchase of tenant signage (lobby, suite, and building) in accordance with building specifications.
SECONDARY RESPONSIBILITIES:
* Maintain property information to include (at a minimum) license agreements, vendor/contractor list, emergency procedures, equipment list, inventory list and personnel list.
* Assist in budget preparation.
* Perform other job-related duties as assigned.
QUALIFICATIONS:
Education - High School Diploma or equivalent.
Professional Experience - Minimum of 2 years of administrative experience.
Computer Skills -
* PC proficiency to include (to include but not limited to) Microsoft Office applications (Word, Excel, Outlook, etc.) and ability to learn company specific software.
* Ability to adapt to new or changing software programs.
* Familiarity using graphics presentation programs preferred.
Mobility - N/A
Other Requirements -
* Exceptional organizational skills.
* Ability to type a 55 WPM accurately.
* Exceptional interpersonal and customer service abilities.
* Strong verbal and written skills preferred.
* May be required to carry and maintain appropriate government credentials.
Pay Range: $52,000 - $55,000
CDP proudly offers to all employees working a minimum of 30 hours per week market-leading health benefits including medical, dental, vision and prescription, etc.
$52k-55k yearly 28d ago
Office Assistant
Corporate Office Properties Trust 4.5
Columbia, MD job
Provides general cleaning, stocking, clerical, and administrative assistance to daily office operation of CDP headquarters. ESSENTIAL FUNCTIONS: * Front Desk- Primary backup support to Receptionist on and front desk responsibilities, including answering phone calls, greeting visitors, UPS/FedEx local courier shipments, deliveries and corporate passes.
* Office Environment - Develop accuracy and processes for all kitchen supply orders.
* Stock all conference rooms, kitchens, and cafe areas with supplies; maintaining cleanliness and appearance of same.
* Keep refrigerators and freezers clean by regularly maintaining them.
* Office Supplies - Place and process orders for all copier paper. Keep track of inventory and office supplies, including copier paper and production room supplies.
* Assist routinely with stocking productions rooms.
* Create, print, and replace the updated phone list in conference rooms and the front desk.
* Assist the Associate Office Manager with escorting TrueShred for monthly pickup.
* Distributing office supplies and front desk supplies as needed as requested.
* Billing/Invoices - Analyze, review, code, and process invoices for payment for office supplies as needed.
* Provide back up support to the Associate Office Manager on all other invoices in Voyager.
* Record Retention - Assist administrative staff with their record retention needs.
* Provide backup support to the Associate Office Manager on all Iron Mountain/record retention needs.
* Clerical Assistance - Provide clerical/administrative assistance to various departments which includes filing, copying, binding, and organizing (assist Marketing and Investor Relations as needed).
* Maximo (work order system) - Provide backup support to the Associate Office Manager on entering work order tickets for repairs/maintenance issues with Property Management.
* U.S. Mail - Sort incoming mail daily and take outgoing mail to the pickup area in the lobby each morning.
SECONDARY RESPONSIBILITIES:
* Perform other job-related duties as assigned.
ESSENTIAL FUNCTIONS:
Education - High School Diploma or equivalent.
Professional Experience - Minimum of two years general clerical/administrative experience.
Computer Skills -
* PC proficiency to include (but not limited to) Microsoft Office applications (Word, Excel, Outlook, etc.) and ability to learn company-specific software.
* Ability to adapt to new or changing software programs.
Mobility - N/A
Other Requirements - Developed communication skills.
Pay Range: $35,000 - $45,000
CDP proudly offers to all employees working a minimum of 30 hours per week market-leading health benefits including medical, dental, vision and prescription, etc.
$35k-45k yearly 5d ago
Senior Revenue Cycle Consultant
Wilshire Enterprises 3.8
Remote job
Wilshire hires only the brightest and most experienced professionals in the healthcare revenue cycle management industry. Wilshire will take the time to get know you and your employment history. We will then place you in a role that will lead to a path of career success.
About The Wilshire Group
The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets. With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.
Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace. We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.
Senior Revenue Cycle Consultant - Revenue Integrity / HIM
Contract Position | W2 | $100.00/hour | 6+ Months
Position Overview
We are seeking a Senior Revenue Cycle Consultant with deep expertise in Revenue Cycle, Revenue Integrity, and Middle Revenue Cycle operations to support hospital and physician billing optimization initiatives. This role sits above the build layer, partnering with operational and technical stakeholders to guide strategy, workflow optimization, automation, and performance improvement across Hospital Billing (HB), Professional Billing (PB), Coding, and Health Information Management (HIM) functions.
The ideal consultant understands Epic build concepts and downstream impacts but is primarily focused on solution design, validation, governance, and operational outcomes rather than hands-on configuration.
Key Responsibilities
Serve as a senior advisor for Revenue Integrity and Middle Revenue Cycle initiatives, ensuring alignment across HIM, Coding, HB, PB, and Revenue Cycle leadership
Lead analysis, design, and optimization of revenue cycle workflows related to coding, charging, documentation, and claim readiness
Partner with operational and technical teams to evaluate current-state workflows, identify gaps, and recommend scalable, compliant solutions
Provide oversight and guidance on Epic-related initiatives, ensuring build decisions align with best practices and enterprise revenue strategy
Support initiatives related to:
Coding automation and prioritization
Charge capture and revenue integrity workflows
Documentation improvement and deficiency management
Claim accuracy, denials prevention, and compliance readiness
Translate complex technical concepts into clear operational guidance for non-technical stakeholders
Participate in discovery, validation, testing, and go-live support as needed
Mentor analysts and junior consultants, providing knowledge transfer and best-practice guidance
Collaborate with Compliance, Privacy, Patient Financial Services, and Clinical stakeholders to support regulatory and organizational goals
Required Qualifications
8+ years of progressive experience in Revenue Cycle, HIM, or Revenue Integrity within a healthcare environment
Strong working knowledge of:
Middle Revenue Cycle workflows
Hospital Billing (HB) and Professional Billing (PB)
Coding operations (facility and professional)
HIM processes including documentation, deficiencies, and release of information
Epic experience with a solid understanding of build concepts, dependencies, and downstream impacts (hands-on build not required)
Proven ability to operate at a strategic and consultative level, guiding decisions rather than executing configuration
Experience leading or supporting large-scale optimization, automation, or compliance initiatives
Excellent analytical, communication, and stakeholder management skills
Ability to work independently in a fast-paced, client-facing environment
Preferred Qualifications
Epic certification(s)
Experience with coding automation, assisted charging, or revenue integrity programs
Prior consulting experience supporting multi-hospital or integrated delivery systems
Familiarity with regulatory requirements impacting HIM and Revenue Cycle operations
Wilshire is honored that you have taken the time to review/apply to our open position. We will now take the time to review your experience and be in touch with you soon.
$100 hourly Auto-Apply 6d ago
Senior Lease + Billing Analyst
Corporate Office Properties Trust 4.5
Columbia, MD job
Responsibilities include but are not limited to abstracting of leases and inputting key provisions into the commercial management system; computation of complex rent and recoveries calculations, providing peer support in the use of commercial management systems functions, assist in identification of process refinements, participate in the documentation of departmental processes and respond to inquiries from tenants, finance, legal, asset management, accounting and property management. Shared responsibility of prompt and accurate recording of tenant rental payments.
ESSENTIAL FUNCTIONS:
* Abstract pertinent data from lease documents for tenants and input into Commercial Management System. Maintain and ensure the integrity of lease information. Coordinate with operations accounting, legal and asset management in interpreting and administering complex leases. Perform monthly revenue billings through the rent roll process. Notify tenants of special billings or changes in charges such as annual rent increases, misc. invoices and one-time billings like cam reconciliations and electric true ups.
* Set up and maintain the tenant pass through calculations for Common Area Maintenance (CAM) and Real Estate Taxes. Participate in the annual recoveries true-up process. Work with Operations Accounting and Property Management to ensure all true-up calculations and billings or refunds are completed accurately and timely in accordance with lease requirements. Partner with Operations Accounting in the establishment of the annual.
* Participate in tenant audits through verbal and written communications to tenants and auditors' disputes of operating expense charges or base rent billings. Partner with operations accounting to develop and deliver responses regarding lease requirements and interpretation.
* Process leasing statistics and relevant covenants requirements prior to lease execution to ensure established deal requirements are met. This is an on-demand activity with established timeframes to ensure deals are moved timely through the review and approval process in deal manager.
* Participate in cash posting activities for tenant and non-tenant related items for the entire portfolio. This includes but is not limited to ensuring the cash is being posted to the correct property and bank account that it is associated with using wires if necessary. Perform tenant account reconciliations in support of accounts receivable collections efforts.
SECONDARY RESPONSIBILITIES:
* Participate in due diligence for property acquisition.
* Participate in special projects.
* Participates in maintaining the internal controls and policies of CDP. Communicate any deficiencies in controls to Supervisor.
* Other job-related duties as assigned.
QUALIFICATIONS:
Education - High school diploma or equivalent with additional vocational coursework in one or more of the following disciplines: HVAC, electricity, plumbing or other relevant areas.
Further Training -N/A
Professional Experience - 7-10 years of relevant experience in lease & billing administration required.
Computer Skills -
* PC proficiency including Microsoft Office applications and ability to learn company specific software.
* Ability to adapt to new or changing software programs.
* Proficiency in automated asset management systems preferred. (Yardi Voyager Facility Manager, Maximo)
Mobility- N/A
Other Requirements -
* Understanding of complete lease cycle, including revenue impacts in an automated environment.
* Understanding of internal controls, risks and security considerations preferred.
* Strong analytical, technical, interpersonal and communication skills.
* Strong organizational skills and attention to detail.
* Able to work independently.
* Must have strong problem-solving skills and possess solutions-based approach to identified areas of opportunity.
* Ability to multi-task and willingness to learn new skills.
Pay Range: $90,000 - $110,000
CDP proudly offers to all employees working a minimum of 30 hours per week market-leading health benefits including medical, dental, vision and prescription, etc.
$90k-110k yearly 7d ago
General Manager
Corporate Office 4.5
Washington, DC job
Shoreham Hotel
An icon among Washington, D.C. hotels, the Omni Shoreham has hosted presidents, world leaders and inaugural balls since its inception in 1930. Nestled within one of the city's premier residential and diplomatic neighborhoods, this 13.5-acre resort boasts over 100,000 Sq Ft of meeting and event space, 4.5 acres of pristine gardens, outdoor terraces, outdoor pool and health club truly make this the resort hotel of the Nation's Capital.
The Omni Shroreham Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Shoreham may be your perfect match.
Job Description
The Omni Shoreham is currently seeking a General Manager for this landmark 836 room hotel. An icon among Washington, D.C. hotels, the Omni Shoreham has hosted presidents, world leaders and inaugural balls since its inception in 1930. Nestled within one of the city's premier residential and diplomatic neighborhoods, this 13.5-acre resort boasts over 100,000 Sq Ft of meeting and event space, 4.5 acres of pristine gardens, outdoor terraces, outdoor pool and health club truly make this the resort hotel of the Nation's Capital.
This position functions as the primary, strategic business leader of the Omni Shoreham, responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation intended to deliver a return on investment to ownership.
The General Manager leads a team in the development and implementation of property-wide strategies and ensures implementation of brand service strategies, with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers and members through personal involvement in the sales process. The position ensures Omni Hotels & Resorts sales channels are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. ($240,000 - $270,000 annual, based on experience)
This position reports to the Regional Vice President.
Responsibilities
Sets goals and expectations for direct reports.
Identifies leadership and fosters career development.
Inspires and motivates team to achieve operational excellence.
Creates a cohesive leadership team and positive business environment that consistently delivers results
Develops deployment strategies to market property in order to continue to grow market share.
Supports the sales strategy by encouraging effective revenue management practices.
Reviews the STR report, competitive shopping reports and using other resources to maintain an awareness of the property's market position.
Identifies key drivers of business success.
Reviews sales goals and strategies to ensure alignment with positioning and pricing
Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year.
Ensures capital expenditure funds are being budgeted and deployed effectively and within program.
Works collaboratively with the partnership group to build strong relationships to aid the business objectives of the hotel.
Holds staff accountable for successful performance in a positive manner.
Utilizes an “open door” policy.
Communicates a clear and consistent message regarding property goals to produce desired results.
Fosters associate engagement to providing excellent service.
Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
Works collaboratively with various Homeowners Associations and Global Sales Offices to build and nurture strong relationships to aid the business objectives of the hotel
Provides strategic direction and direct support to ensure the success of the group sales team.
Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction
Participates directly in risk management issues and prevention including legal and workers compensation
Ensures accurate revenue, expense and labor forecasts and execution
Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.
Participates in member relations to facilitate retention and acquisition.
Qualifications
5 years minimum experience as a General Manager in an upscale environment preferred
Previous experience in a similar environment and type of hotel preferable
Previous experience with labor relations/managing in a union environment required
Strong leadership skills
Excellent communications skills
Able to motivate team to provide best-in-class customer service
10+ years of P&L responsibilities
Bachelor's degree preferred
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
$45k-60k yearly est. Auto-Apply 6d ago
Performance Marketing Manager
Jordan Digital Marketing 4.3
Remote or Austin, TX job
About Us
Jordan Digital Marketing is a remote-first, remote-always digital marketing agency. We specialize in paid media, SEO, and content marketing for startups and high-growth companies across B2B and B2C. Our mission is simple: deliver best-in-class performance and act as a true extension of our clients' in-house teams.
We're looking for a Performance Marketing Manager to join our Performance Marketing team; someone who loves diving deep into data, building cross-channel strategies, and leading client relationships while mentoring the next generation of paid media pros.
What You'll Do
Own strategy & execution for key accounts across Google Ads, Microsoft Ads, LinkedIn Ads, Meta Ads, Capterra, and other emerging platforms.
Lead client relationships: run calls, provide insights, and act as a trusted advisor to marketing leaders.
Drive results: create, optimize, and scale conversion-focused campaigns to meet client growth goals.
Innovate & test: develop and implement testing strategies across audiences, messaging, creative, and landing pages.
Mentor & lead: train junior team members, run team knowledge shares, and guide the performance marketing discipline forward.
Analyze & communicate: report on KPIs, uncover insights, and translate data into clear client recommendations.
Expand horizons: identify new growth opportunities, platforms, and approaches for clients.
You Have
5+ years of hands-on experience managing paid search & paid social campaigns (Google Ads, Microsoft Ads, LinkedIn, Meta required).
3+ years in a client-facing role-comfortable owning communication, strategy, and presenting to senior marketing leaders.
A strong background in conversion tracking (Google Tag Manager, Tealium, Segment, etc.).
A proven track record of developing and optimizing performance-driven campaigns.
Strategic creativity: you can ideate fresh approaches, troubleshoot challenges, and think on your feet.
Detail orientation + big-picture vision: able to toggle between high-level strategy and deep tactical execution.
Excellent communication skills: you're as comfortable educating a client new to digital as you are sparring with a CMO.
Experience training or mentoring teammates on paid media best practices.
Bonus Points For
Experience managing direct reports (1-3+).
Familiarity with tools like Asana, Google Drive, Slack, and Zoom.
Exposure to other marketing disciplines (CRO, organic social, email, analytics).
Experience launching campaigns on new or niche channels.
A knack for distilling client needs into actionable, high-impact strategies.
Benefits
We're fully remote (we were remote before it was cool)
Medical, Dental, & Vision Insurance
HSA, FSA, and dependent care FSA
401 (k) with company matching
Flexible working hours
Monthly work-from-home stipend
Yearly professional development stipend
Flexible PTO
Company-provided laptop
Equipment stipend to build out your home office
Parental leave - 12 weeks (3 weeks paid, 9 weeks unpaid)
529 College Savings Plan
Fun surprises on your birthday and workiversary!
While the job posting shows a specific city, this is a fully remote position.
We really value diversity & inclusion in our hiring and culture. We are proud that our team is majority female, and many ethnicities are represented. We encourage you to apply and share this with candidates from diverse backgrounds.
$107k-141k yearly est. Auto-Apply 3d ago
Associate Financial Analyst
Corporate Office Properties Trust 4.5
Columbia, MD job
ESSENTIAL FUNCTIONS: * Assist the coordination of the annual operating budget for assigned properties. * Coordinate with field management and accounting to gather and summarize budget inputs and review for accuracy. * Compile and review inputs to prepare annual operating budgets.
* Responsible for the quarterly forecasting and reporting processes for assigned properties.
* Participate in quarterly meetings to recommend forecast revisions and update budget accordingly.
* Consolidate data including revenue, net operating income (NOI), occupancy, etc. in order to prepare reports to support forecast for earnings.
* Responsible for assisting database maintenance support to the FP&A department.
* Upload data into modeling database and reconcile quarterly. Maintain database data integrity.
* Assist in providing financial modeling support to other departments as assigned including (but not limited to): expense review, capital expenditure proposals, debt covenants/loan package, etc.
* Participate in department and organization projects and initiatives as assigned.
* Conduct ad-hoc management reporting and analysis as assigned.
* Provide financial support to asset management including modeling lease alternatives and evaluating capital alternatives, etc.
* Monitor assigned portfolio risks, yields, NAV, etc. to benchmarks/targets.
* Present portfolio reviews to asset management
SECONDARY RESPONSIBILITIES:
* Perform other job-related duties as assigned.
QUALIFICATIONS:
Education - Bachelor's Degree in Finance, Accounting, Economics or other related field.
Further Training - Commercial real estate finance related training preferred.
Professional Experience -
* Entry level position requiring less than 3 years of relevant experience.
* Specific finance experience in the real estate industry preferred.
Computer Skills -
* PC proficiency including Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.) and ability to learn company specific software.
* Ability to adapt to new or changing software programs.
* Experience utilizing financial analysis software preferred.
Other Requirements -
* Requires knowledge of financial planning and analysis and/or forecasting and budgeting.
* Ability to define problems, research, collect and analyze data.
* Analytical, written/oral communication and interpersonal skills.
* Customer service orientation for internal clients.
Pay Range: $68,000 - $85,000
CDP proudly offers to all employees working a minimum of 30 hours per week market-leading health benefits including medical, dental, vision and prescription, etc.
$68k-85k yearly 26d ago
Senior Business Intelligence Analyst
Corporate Office Properties Trust 4.5
Columbia, MD job
Responsible for the design, development and maintenance of key business reports. Administers all aspects of the business intelligence and reporting infrastructure. ESSENTIAL FUNCTIONS: 1. Collaborates with core business team and departmental leadership to define KPIs, develop and maintain dashboards, reports, and data visualizations on new and existing report solutions using business intelligence and data reporting tools. (Power BI, SSRS) (30%)
2. Works with team senior leaders to gather analyze and interpret data from multiple data sources to identify trends in corporate data and opportunities for the business. (25%)
3. Administers all aspects of the business intelligence hardware/software platforms, including upgrade strategies, environment management, disaster recovery/business continuity, and universe design. (25%)
4. Fulfills time-critical ad hoc requests and participates in on-going report administration, maintenance, trouble shooting, tuning, and business user support. (10%)
5. Leads efforts to define and document department reporting solutions. (10%)
SECONDARY RESPONSIBILITIES:
* Maintains knowledge of industry trends, reporting concepts and best practices.
* Communicates with customers to stay abreast of industry or business trends.
* Maintains technical documentation and catalog of all reports.
* Conducts training on the use of new reports as required.
* Supports internal/external audit requests regarding the reporting environments.
* Perform other job-related duties as assigned.
EXPERIENCE:
* 5-8 years of professional experience in an analytical position involving data management and modeling across multiple systems.
* Hands-on report and dashboard development experience using Power BI and SSRS reporting technology.
* Must possess strong knowledge of relational databases concepts, as well as strong SQL skills in complex query development.
* Ability to translate complex business requirements into detailed functional and/or technical requirements.
* Demonstrated ability to work both independently and collaboratively with others in a team environment.
* Ability to address complex problems and recommend the best solution to the business community.
* Must be able to meet with customers to gather, document and analyze report specifications and requirements.
CORE COMPETENCIES (OTHER REQUIREMENTS):
* Demonstrated proficiency in analytical thinking, strong problem-solving skills, and understanding of database concepts
* Excellent customer service, written and oral communication skills.
* Dashboard design and reporting architecture concepts
* Ability to multi-task and prioritize concurrent assignments.
* Experience in the commercial, retail, industrial and/or multi-family real estate industry preferred.
* Experience with Yardi Voyager, Yardi Elevate Modules and Yardi Spreadsheet Reporting a plus.
* Knowledge of Microsoft Fabric platform a plus
QUALIFICATIONS
* Bachelor's degree in Data Science, Business, or related field.
* Proficiency in SQL, Excel, and BI tools.
* Strong analytical and communication skills.
* Experience with data visualization and reporting.
All employee are subject to a pre-employment screening process including a background check and drug screen.
Pay Range: $110,000 - $135,000
CDP proudly offers to all employees working a minimum of 30 hours per week market-leading health benefits including medical, dental, vision and prescription, etc.
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Midwest Trust may also be known as or be related to Midwest Bioscience Research Park, LLC, Midwest Trust, Midwest Trust Company and THE MIDWEST TRUST COMPANY.