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  • Data Center Controls Engineer, Data Center Capacity Delivery - Controls

    Amazon Data Services, Inc. 4.7company rating

    Migration engineer job in Jeffersonville, OH

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional #DCCD_AMER BASIC QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 3+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 8 years of Controls related experience 2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.). 3. A minimum of two (2) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements. PREFERRED QUALIFICATIONS1. M.S. in Mechanical, Electrical, or other related engineering degree. 2. Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls and Electrical SCADA systems application specific controllers, software and networks. 3. TCP/IP, MQTT, BACnet and/or MODBUS communication protocol experience. 4. Experience with management of change. 5. Proficient with Microsoft Office Suite and project management software. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $98.7k-210.8k yearly 22h ago
  • Data Center Controls Engineer, Data Center Capacity Delivery - Controls

    Amazon Data Services, Inc. 4.7company rating

    Migration engineer job in New Albany, OH

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional #DCCD_AMER BASIC QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 3+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 8 years of Controls related experience 2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.). 3. A minimum of two (2) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements. PREFERRED QUALIFICATIONS1. M.S. in Mechanical, Electrical, or other related engineering degree. 2. Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls and Electrical SCADA systems application specific controllers, software and networks. 3. TCP/IP, MQTT, BACnet and/or MODBUS communication protocol experience. 4. Experience with management of change. 5. Proficient with Microsoft Office Suite and project management software. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $98.7k-210.8k yearly 2d ago
  • Data Migration Specialist

    Gentis Solutions 3.8company rating

    Migration engineer job in Columbus, OH

    Highly Regulated environment, not open to third parties. Job Title: Entra Join / Autopilot Migration Specialist Work Style: Hybrid Pay Rate: $67.00 - $77.00 per hour Employment Type: Contract Start: ASAP About the Role Gentis Solutions is seeking an Entra Join / Autopilot Migration Specialist to lead a large-scale enterprise transition from Hybrid Azure AD Join to cloud-native Entra Join. This role requires deep expertise in Microsoft Autopilot, Intune, Entra ID, and Windows endpoint modernization, combined with strong project leadership capabilities. In addition to identity transformation work, this role will also guide the organization through an enterprise-wide upgrade from Windows 10 to Windows 11 and ensure seamless compatibility with GlobalProtect VPN across all provisioning workflows. This is a hands-on, senior-level technical role responsible for evaluating current-state architecture, developing a phased migration roadmap, leading implementation, and documenting and supporting all aspects of the transition. What You'll Do (Responsibilities) Enterprise Identity Transition Lead the full lifecycle migration from Hybrid Azure AD Join to Entra Join. Build and maintain a phased migration roadmap aligned with security, compliance, and operational requirements. Collaborate with infrastructure, compliance, and security teams to ensure alignment and smooth adoption. Autopilot Configuration & Deployment Design and deploy optimized Autopilot profiles for modern Entra Join environments. Integrate Autopilot with Intune and Entra ID to support zero-touch provisioning. Ensure provisioning workflows meet corporate security, configuration, and compliance standards. Windows 10 → Windows 11 Enterprise Upgrade Lead the planning and deployment of the enterprise OS upgrade to Windows 11. Validate hardware readiness and compatibility across all device types. Support testing, rollout planning, communication, and change management. GlobalProtect Integration Ensure compatibility between Entra Join, Autopilot, and GlobalProtect VPN. Work with network/security teams to validate policies, configurations, and access controls. Troubleshoot and resolve VPN-related connectivity issues during and after migration. Project Leadership Define scope, requirements, milestones, and deliverables in partnership with Program Management. Provide technical leadership throughout planning, pilot, rollout, and stabilization phases. Communicate proactive updates, risks, and mitigation strategies to stakeholders. Documentation & Change Management Create detailed documentation for Entra Join, Autopilot, and Windows 11 upgrade processes. Build training materials for IT teams, service desks, and end users. Track issues, risks, outcomes, and lessons learned for continuous optimization. Post-Deployment Support Monitor and optimize Entra Join, Autopilot, and Windows 11 environments. Troubleshoot device identity, provisioning, enrollment, and VPN issues. Stay up-to-date on Microsoft identity modernization best practices and updates. What We're Looking For (Requirements) Proven, hands-on experience with Microsoft Autopilot, Intune, and Entra ID (Azure AD). Deep understanding of Hybrid Azure AD Join vs. Entra Join identity models. Experience with Windows 10/11 provisioning, OS upgrades, lifecycle management, and device readiness validation. Familiarity with GlobalProtect VPN configuration, testing, and troubleshooting. Strong PowerShell scripting skills for automation, reporting, and configuration. Solid understanding of enterprise security, compliance, and identity governance standards. Ability to assess and map current infrastructure and recommend modernization strategies. Strong communication and documentation capabilities, including training and technical writing. Nice to Have Experience leading large-scale Azure AD/Entra ID modernization or device management migrations. Background refining enterprise identity, OS, and endpoint management strategies. Familiarity with broader security frameworks, compliance controls, and IT governance models.
    $67-77 hourly 4d ago
  • Systems Administrator

    Beacon Hill 3.9company rating

    Migration engineer job in Columbus, OH

    Systems Administrator Required Skills: 3+ years in a Systems Administration role Heavy Active Directory experience (updating AD, group policy, file shares, etc) SCCM and Endpoint experience Experience modifying scripts Experience documenting system changes Ability to work very well both on a team and independently Passion for learning new technologies and inquisitive nature Desired Skills: Azure experience Relevant Microsoft Certifications Description of Role/Responsibilities: We are looking for a Systems Administrator who enjoys acting in a Generalist capacity. Ideal candidates will have heavy Active Directory and SCCM experience. This role will be focused on the prework needed to get AD upgraded in the near future. This group has several exciting upgrades in 2026 and needs a curious, go-getter to help them accomplish initiatives. If you are looking for a new role and to start a new position ASAP, this could be the role for you. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™
    $61k-82k yearly est. 2d ago
  • Infrastructure Support - Intermediate

    PTR Global

    Migration engineer job in Columbus, OH

    Infrastructure Support - Intermediate Duration: Contract We are seeking an experienced Infrastructure Support professional to join our team in Columbus, Ohio. The ideal candidate will possess domain expertise in the service, functional area, or infrastructure supported, along with a deep understanding of infrastructure components and their management. This role involves ensuring operational stability, monitoring production environments, and participating in incident resolution and service restoration. Responsibilities: Provide end-to-end application or infrastructure service delivery to support business operations. Execute policies and procedures to ensure operational stability and availability. Monitor production environments for anomalies, address issues, and utilize standard observability tools. Escalate and communicate issues and solutions to stakeholders, participating in incident resolution and service restoration. Engage in incident, problem, and change management for full stack technology systems, applications, or infrastructure. Participate in bridge calls and communicate effectively with individuals at all levels. Administer and troubleshoot Mainframe-related components. Collaborate in large teams to achieve organizational goals. Qualifications: Bachelor's degree in information systems or a related discipline, or a 3-year technical degree. 4+ years of experience in Mainframe Operations. Experience with Mainframe System and Batch Operations specifically in IBM Z series Proficiency in tools such as Netcool, Control-M, CA7, Zeke, and Mainframe Console. Knowledge of Mainframe IPL (Initial Program Load). Basic knowledge of hardware break fixes and storage functions is an advantage. Strong problem-solving skills and decision-making ability for complex problems. Excellent oral and written communication skills. Ability to identify and implement automation opportunities. Effective listening skills and the ability to work well in a team environment. Attention to detail and adherence to policies and procedures. Ability to learn and apply technical information in a fast-paced environment. Additional Information: Dress Code: Casual About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $40 - $45 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
    $40-45 hourly 3d ago
  • Windows Server Senior Engineer - Remote - Banking exp - Direct Client - JOBID412

    Outcome Logix (A Tech 50 Finalist Company 2025 and 2022, By Pittsburgh Technology Council

    Remote migration engineer job

    Looking for someone who can manage and enhance Windows Server infrastructure, including Active Directory, on-premises, and cloud environments (GCP, Azure). Perform system upgrades, and security compliance, and automate tasks using PowerShell. Maintain VMware virtualization, and support CI infrastructure. Requires 5+ years in server administration, and experience with VMware, cloud platforms, and scripting. Bachelor's degree or equivalent experience required. Job Overview: Join a high-performing team responsible for building and maintaining our Windows server infrastructure and supporting our Active Directory environment. This infrastructure supports our client's critical applications, serving both internal partners and external customers. Participate in a high-performance culture by delivering high-availability solutions, implementing security best practices, remediating vulnerabilities, and delivering automated solutions for easier platform maintenance and deployment. As a thought leader in digital transformation and cloud migration, you will work with application teams to determine requirements, evaluate solutions, and implement those that achieve business objectives. Job Duties and Responsibilities: Perform daily administration of MS Windows Server (2012, 2016, 2019) on-premises and in the cloud (GCP, Azure). Conduct enterprise-level system upgrades of Windows Server OS, Active Directory, and other applications, including evaluation and installation of patches. Manage Active Directory, GPOs, DNS, SCCM, and other Windows core services. Build server images to conform to standards, including hardening and security compliance like CIS, SOX, and PCI. Manage service level agreements, documentation, and policies/procedures related to the virtualized and Windows environment. Participate in after-hours on-call rotation and respond to business emergencies. Remediate server vulnerabilities and communicate progress in weekly reports. Create and manage scripts to perform system tasks with PowerShell. Assist with the design, configuration, and maintenance of the Virtual Machine environment using Packer, Terraform, and VMware Virtualization Technology. Work with other IT team members to ensure standards are included, applied, and maintained across all product sets and solutions. Manage and maintain VMware virtualization environment on a hyper-converged server platform. Own and operate the company's release engineering infrastructure, including physical and virtual hardware, automation tooling, and continuous integration (CI) resources. Audit and secure services across development, test, and live environments. Work directly with other teams to onboard their software projects in the CI system and help them maintain their projects. Manage and perform backup and recovery tasks. Independently coordinate with system vendors to resolve system issues. Support and maintain the hardware and software infrastructure used by the Bank with a target of zero unplanned downtime. Consistently observe security best practices in all responsibilities. Assist with internal and external audits. Educational/Certifications: Bachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent work experience. Experience and Skills: Windows Server Administration: 5+ years of relevant experience in MS Windows Server administration. Enterprise-level Server Administration: Demonstrated experience managing, implementing, and maintaining an enterprise-level server environment that includes VMware. VMware: Experience deploying and maintaining servers in a hosted virtual environment. Cloud: Experience deploying and maintaining servers in a public-cloud hosted environment like GCP and Azure. Active Directory: Solid knowledge of Active Directory, including GPOs, ADFS, DNS, and other core services. PowerShell: Practical experience scripting to automate tasks and processes. Networking: General knowledge of networking including TCP/IP, ACLs, VIPs, and VPNs. Knowledge of: Packer, Terraform, and GitLab. Top 3 Skills: Excellent problem-solving and organizational skills. Ability to balance multiple initiatives and demands simultaneously. Ability to communicate technical information to non-technical personnel.
    $87k-117k yearly est. 1d ago
  • Traveling Network Administrator

    Teksystems 4.4company rating

    Remote migration engineer job

    Top Skills - Must Haves Security Firewall Paloalto Checkpoint Network security Network engineering F5 Routing Ccna Wan ccse ccsa Top Skills' Details **Travel Position** **Administrator travel to 2 sites per weekend and be paid for 40 hours of work ** 58 Sites total, split between the 4 administrators. 1. 4-8 years of experience with installation of network equipment to include firewall devices 2. Preferred CCSA/CCSE Check Point certification. 3. Strong Network Security and Protocol knowledge. Description Key Responsibilities: • Travel to customer locations across assigned regions to perform pre-installation tasks. • Install and organize network cabling (Ethernet, fiber) according to site standards. • Ensure proper power connections for Check Point firewall hardware. • Physically rack and secure firewall devices in designated network racks or cabinets. • Label all cables and equipment accurately following company and customer documentation standards. • Perform basic network connectivity checks (ping, link status) to validate readiness. • Coordinate with the Check Point firewall engineering team to confirm site readiness for configuration and cutover. • Document all work performed, including photos, diagrams, and labeling records. • Adhere to safety and compliance guidelines during on-site work. Qualifications: • CCNA certification (or equivalent networking knowledge). • Strong understanding of TCP/IP, VLANs, and basic routing/switching concepts. • Experience with structured cabling and rack-mounted equipment installation. • Ability to read and interpret network diagrams and installation guides. • Familiarity with power requirements for network hardware. • Excellent organizational and documentation skills. • Ability to travel extensively (up to 75%) and work flexible hours, including weekends if required. • Valid driver's license and ability to lift up to 50 lbs. Skills Security, Firewall, Paloalto, Checkpoint, Network security, Network engineering, F5, Routing, Ccna, Wan, ccse, ccsa, Cisco routers, tcp/ip, dns, dhcp, routing protocols, Connectivity Additional Skills & Qualifications Position requires a Secret clearance and ability to travel Security+ certifications CCSA/CCSE Check Point certification preferred. Experience Level Expert Level Job Type & Location This is a Contract position based out of Los Angeles, CA. Pay and Benefits The pay range for this position is $65.00 - $75.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 22, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $65-75 hourly 1d ago
  • Support Engineer

    Augusta Hitech

    Migration engineer job in Columbus, OH

    The Support Engineer is responsible for providing technical support to customers and internal teams, resolving incidents within agreed SLAs, and ensuring high customer satisfaction. The role involves troubleshooting hardware/software or application issues, documenting solutions, and collaborating with development/infra teams for complex problems. Key Responsibilities: Respond to customer/user queries via phone, email, chat, or ticketing system. Troubleshoot and resolve technical issues related to software, hardware, network, or cloud services. Perform root-cause analysis and provide workarounds or permanent fixes. Install, configure, and support applications, systems, or devices as per company products. Monitor incidents, update tickets regularly, and ensure closure within SLAs. Escalate complex issues to L2/L3 or development teams with clear technical details and logs. Document known issues, solutions, and FAQs in knowledge base. Assist in deployments, upgrades, and basic maintenance tasks (e.g., patches, configuration changes). Communicate clearly with non-technical users and maintain a high standard of customer service. Required Skills: 4-5 years of experience in technical support / helpdesk / application support Good understanding of: Operating systems (Windows / Linux / mac OS - customize as per need) Networking basics (TCP/IP, DNS, VPN, firewalls, etc.) Databases and basic SQL (for application/support engineer roles) Experience with ticketing tools (e.g., JIRA, ServiceNow, Zendesk, Freshdesk). Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Willingness to work in shifts / on-call rotation if required. Good To Have: Experience with scripting (Shell/Python/PowerShell) for automation. Knowledge of cloud platforms (AWS/Azure/GCP) or DevOps tools (Docker, Kubernetes, CI/CD). Relevant certifications (e.g., ITIL, CompTIA, Microsoft, Cisco) as per domain.
    $62k-81k yearly est. 1d ago
  • Information Technology Support Engineer

    Red Oak Technologies 4.0company rating

    Remote migration engineer job

    Since 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. IT Support Engineer San Francisco, CA Reporting to the IT Director, the Desktop Support Engineer is responsible for supporting systems and services that support the business. This includes desktop, servers, storage, network, applications, security, telephony, and related services. The Desktop Support Engineer is responsible for the entire lifecycle from planning to development to operations and optimization. The role is critical to support core business functions and services. Continuous improvement is a key quality for the role. DUTIES & RESPONSIBILITIES: ● Desktop support - Configure and troubleshoot mac OS, Microsoft Windows and Ubuntu. Maintain mac OS, Windows and Ubuntu deployment images and configuration. ● Service Desk - Serves as the first point of contact for multiple IT areas (systems, storage, network services, telephony, and security). Assign tickets to teams as necessary and triage. Support global user base in onboarding, access, system-related issues. ● New Hire Onboarding - Automate new hire process from user creation to system configuration a deployment. ● Develop, update, implement and maintain procedures and guides ● Responds to systems and services outages and other service-related activities ● Provides technical expertise and support to fellow staff throughout the company ● Network support - Basic configuration and troubleshooting of Cisco, Mikrotik and Palo Alto equipment. ● Server support - Basic configuration and troubleshooting of VMware ESXi, Windows Server and Ubuntu. QUALIFICATIONS: ● 2 to 5 years of relevant IT experience in working with onsite and remote personnel as well as local and remote offices. ● Strong technical knowledge of and experience working with mac OS, Microsoft Windows and Ubuntu ● Technical knowledge of network switches, routers, wireless, firewalls, VMWare ESXi, Free/TrueNAS, Google Workspace ● Good understanding of network protocols (including but not limited to DHCP, DNS, SNMP) ● Discipline to work remotely ● Effective verbal and written communications skills ● Strong desire to expand expertise through continuous learning ● Bonus: Experience with Python, PowerShell, Bash, Mikrotik, PXE, AWS, Atlassian Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. See what it's like to be at the top; connect with one of our recruiters and apply today. Let us help you find your next career opportunity! JOIN RED OAK TECHNOLOGIES! Learn what it's like to be a Red Oak Consultant! Red Oak Five (Core Values): Relationships First | Exceptional Quality and Service | Unwavering Integrity and Trust | Be Easy To Do Business With | Respect Everyone
    $65k-103k yearly est. 4d ago
  • Senior System Engineer

    Starfish Computer Corporation

    Remote migration engineer job

    Starfish Computer Corporation's Senior System Engineer (Managed Services Engineer - Level 3) is responsible for the on-going and continuous operation of our clients' Information technology environments. Highly trained and certified, the Senior System Engineer, is an expert in infrastructure technologies including Microsoft servers and domains, virtualization, networking, security, data storage and recovery. The Senior System Engineer, is assigned as the primary person to oversee and own all technical aspects of the assigned clients' environments and projects. They work in concert with Starfish Computer Corporation's internal Help Desk and technical resources (with dedicated Level 1 and Level 2 support), the client's own on-site support technicians (if any), and other Starfish team members to deliver managed services offerings and project executions to our clients that are “best in class”. Job Functions & Responsibilities: Be the lead technical resource for the assigned clients' projects while maintaining a balance between the roles of project manager and technical advisor Coordinate efforts on behalf of assigned clients between themselves, client support teams and Starfish internal resources Optimize the client's service offering including Microsoft platforms, IP networking, telephony platforms, storage and data protection and recovery, mobile devices, servers, laptops, desktops, virtualization Assists in the preparation of client and prospect proposals and project plans including timeframes, budget estimates (time) and project milestones Manage, support, install and upgrade Microsoft Servers in Physical and Virtual environments Ensure that the client environment is comprehensively documented and keep Starfish internal management systems up-to-date Recommend capacity and performance plans for assigned client environment Provides technical support to all clients & end users of service tickets at P3 or greater to resolution Manages client & end user expectations by conveying estimated resolve time and communicates with client & end user throughout troubleshooting process Create preventative maintenance plans with detailed instructions that Level 1 and Level 2 engineers can reliably execute - either remotely or at client site Work directly with Level 1 and Level 2 engineers to identify and resolve potential or on-going problems Documents, tracks, and monitors all incoming service requests to completion Determine root cause analysis of service outages and complete or coordinate resolutions Responds to assigned service orders for technical support Ensures personally that all support tickets classified as P2 or P1 have been resolved Continues to expand skillset through on-going and additional partner certifications General Requirements & Information: This is a remote position that will support clients of Starfish in northwest Ohio and southeast Michigan. Full-time position Competitive salary and benefits package Participate in an on-call support rotation (current rotation is once every twelve (12) weeks) Technical Requirements, Skills & Experience: Strong Active Directory, Windows Exchange, VMware and/or Hyper-V skills and integration experience Experienced leading the delivery of systems engineering and related projects within managed services, corporate IT, consulting, or similar environments Experience supporting MS Windows Server, MS Exchange and MS SQL Experience with firewall technologies Demonstrable experience with vendor management Working knowledge of infrastructure monitoring tools Creates and maintains system documentation Experience with network backup, antivirus, spam filters, and network/PC security Working knowledge of routed and switched network communications Working knowledge of wireless data communication A+, Network+, MCITP, MCSE certification a plus 4-year degree or equivalent work experience
    $81k-107k yearly est. 3d ago
  • Logik IO Implementation Engineer

    Nexify Infosystems

    Remote migration engineer job

    Title : Logik IO Implementation Engineer Duration : 3-6 Months We're seeking an engineer with experience implementing the Logik IO Rules Engine for complex configurations. The role requires someone who can customize both the rules engine logic and the front-end user experience for enterprise-grade applications. Responsibilities Implement and maintain complex rules and decision tables in Logik IO. Customize the rules engine to meet specific business and technical requirements. Customize front-end components to integrate with rule logic and improve usability. Collaborate with engineering, product, and business teams to understand requirements. Troubleshoot, test, and validate rules and front-end configurations. Document rules, customizations, dependencies, and workflows. Required Skills Hands-on experience with Logik IO Rules Engine implementations. Strong understanding of complex rule logic and decision flows. Experience customizing front-end components to work with rule engines. Ability to integrate rules with backend services and APIs. Strong problem-solving and communication skills for cross-functional collaboration. Prior experience with enterprise-scale implementations. Note - We prefer local candidates, but remote work is possible.
    $75k-104k yearly est. 22h ago
  • IT Systems Engineer - Quant Trading Organization

    Hamilton Barnes 🌳

    Remote migration engineer job

    We're looking for an experienced Endpoint Engineer to join a global technology team at a leading quantitative trading firm. This is a unique opportunity to take full responsibility for modern endpoint management and identity systems in a fast-paced, high-performance environment - where your expertise directly supports the technology driving global financial markets. As part of the infrastructure team, you'll oversee endpoint devices across multiple international offices, manage identity and access systems, and strengthen endpoint security. You'll play a critical role in ensuring the reliability, compliance, and performance of an advanced global infrastructure. The ideal candidate is hands-on, solutions-focused, and thrives when working at scale with both Windows and mac OS environments. This is a role for someone who wants to build, not just maintain - someone capable of designing and implementing enterprise endpoint systems from the ground up. If you've led small teams, deployed Intune or Jamf in production, and enjoy owning complex environments end to end, you'll fit right in. Responsibilities Manage and maintain all enterprise endpoint devices (Windows 11 and mac OS) using MDM platforms such as Microsoft Intune and Jamf Pro Configure, administer, and support the Microsoft 365 Suite - including Exchange Online, SharePoint, Teams, and OneDrive for Business Oversee Microsoft Entra ID (Azure Active Directory), including Conditional Access Policies, Dynamic Groups, and Enterprise Applications Implement and maintain endpoint protection solutions Ensure compliance with enterprise security standards, device policies, and data protection frameworks Support and troubleshoot endpoint, identity, and access issues across global offices and remote environments Collaborate with infrastructure, security, and operations teams to improve endpoint management and security posture Contribute to the development and automation of processes using Power Automate, Logic Apps, or similar tools Requirements Proven experience managing Windows 11 and mac OS endpoints in enterprise environments using Intune and/or Jamf Pro Strong knowledge of Microsoft 365 administration, including collaboration and automation tools Deep understanding of Microsoft Entra ID (Azure AD), Conditional Access, and application management Demonstrated experience implementing endpoint protection and security solutions Broad technical background - experience in smaller environments with wide responsibility is ideal Prior experience owning or building endpoint and M365 environments from scratch Salary Up to $150,000 base salary (flexible, depending on experience) Discretionary annual bonus Company perks Location Chicago (on-site) Work from home opportunities Join a global, technology-driven firm where you'll have the autonomy to design, implement, and secure modern endpoint environments - all while working alongside some of the brightest minds in finance and engineering
    $150k yearly 1d ago
  • Senior Infrastructure Engineer (100% Remote- Nutanix/Linux/Dell)

    Optomi 4.5company rating

    Remote migration engineer job

    Senior Infrastructure Engineer (100% Remote- Nutanix, Linux, Dell, HP) Optomi, in partnership with a client is seeking an Infrastructure Engineer to join their team. This role will help to support multiple parts of the infrastructure including Nutanix storage, Linux systems, and Dell backup tools. In addition, this candidate will have experience across Windows environments, Active Directory, virtualization, and some networking. Responsibilities: Troubleshoot various infrastructure and system issues Design, build, and maintain on-premises and cloud-based infrastructure (e.g., AWS, Azure, GCP). Manage and optimize server environments including Windows, Linux, and virtualized platforms (VMware, Hyper-V). Use Nutanix and Dell-based tools for storage Configure and support network infrastructure (switches, firewalls, VPNs, load balancers). Monitor system performance and troubleshoot issues to ensure high availability and optimal performance. Implement infrastructure-as-code and automation tools (Terraform, Ansible, CloudFormation, PowerShell). Maintain backup, disaster recovery, and business continuity plans. Ensure infrastructure security through patching, vulnerability management, and access control. Collaborate with development, security, and DevOps teams to support deployment pipelines and application hosting. Apply today if your background includes: Experience utilizing tools such as Nutanix, HP, and Linux servers/OS Various infrastructure experience around AD, networking, systems, cloud, and virtualization Ability to communicate effective across various clients and business units 5+ years of experience in infrastructure engineering, system administration, or a similar role. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs). Hands-on experience with virtualization and containerization (VMware, Docker, Kubernetes).
    $89k-122k yearly est. 2d ago
  • System Administrator

    Sharp Decisions 4.6company rating

    Migration engineer job in Raymond, OH

    A client of Sharp Decisions Inc. is looking for a System Administrator to be based in Marysville, Ohio. The position is an on-site contract role with a possible extension. *W2 and local candidates only. Title: System Administrator Job Summary: Daily Task Performed: - Diagnose hardware and software problems, and replace defective components - Perform data backups and disaster recovery operations - Responsible for troubleshooting problems as reported by users - Research, evaluate and recommend software and hardware products - Supports Web access and electronic messaging services and maintains a secure systems environment - Provides new hardware specifications to users based on application needs and anticipated growth - Defines procedures for monitoring and evaluating, diagnoses and establishes work plan to resolve system issues - Performs troubleshooting for complex hardware, software and network problems What will this person be working on • Create collections, deployments and applications in Microsoft System Center Configuration Manager and Intune • Maintain and support scanners in our environment • Support Java application issues, maintain Java Ruleset • Support troubleshooting problem tickets assigned to the team • Assist other team request for information or support as required • Work on special projects as needed Position Success Criteria (Desired) - 'WANTS' - BA/BS in Information Technology, Computer Science, or a related field or equivalent work experience. - Basic knowledge of management systems - Basic knowledge of evaluation installation/configuration of computer systems - Basic knowledge of Microsoft SCCM and Intune, Active Directory, and Group Policy - Basic knowledge of hardware and software troubleshooting skills - Basic ability to provide system hardware and software capacity planning - Microsoft 365 client troubleshooting skills - Strong technical troubleshooting and problem-solving skills - Microsoft OS knowledge - Knowledge of Java and Java Ruleset
    $66k-83k yearly est. 22h ago
  • Senior Information Technology System Engineer

    HBD Industries 4.1company rating

    Migration engineer job in Columbus, OH

    The Senior IT System Engineer scope includes implementation, support & documentation to effectively maintain computer systems, business applications & network functionality. This role serves as a higher-level escalation point for the HBD help desk and other vendors for HBD-specific configuration and/or applications. The position is also expected to participate in future planning of upgrades to infrastructure components. Roles & Responsibilities Provide advanced technical support on computers systems and business application configuration & installation. Perform tech refresh planning for internally owned IT infrastructure including user computer systems, networks within all HBD locations, etc. Assistance in all aspects of department equipment utilization to maintain current operating procedures is required. Must be able to communicate well both orally and written with all levels of HBD personnel. Assist in training of all systems users. within the Bellefontaine plant and the HBD/Thermoid, Inc. Corporate Headquarters. Provide escalation level support. Maintain and supervise the computer inventory. Monitoring and managing all installed systems and infrastructure. Qualifications Bachelor's Degree in IT, MIS or similar field is required. Proficient in Network Administration including Routing, Switching, and VLANs. Proficiency in Firewall Administration including Policy, Security, and VPN configuration. Skills in maintenance of Active Directory both local and Azure. Proficiency in DNS to support both local & external DNS configurations for hosted Websites 5+ years networking knowledge (OSI network layers, TCP/IP). Understanding of Network concepts both LAN and WAN, and data transmission. 3+ years Cloud experience, preferably in Azure. Understanding of the Microsoft Azure environment and its uses. Knowledge, Skills & Capabilities Experience with Fortinet both Wired and Wireless, hardware/software Experience with Fortinet FortiGate Firewall configuration, maintenance, and support Experience with virtualization and managing cloud-based containers. Favorable but not required certifications: Network+, CCNA. HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022 Please click on this link to view the notice.
    $92k-112k yearly est. 2d ago
  • Senior IT Syst Test Eng

    Pyramid Consulting, Inc. 4.1company rating

    Migration engineer job in Columbus, OH

    Immediate need for a talented Senior IT Syst Test Eng. This is a 06+ months contract opportunity with long-term potential and is located in Columbus OH(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-92806 Pay Range: $65 - $67/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Designs and constructs software systems (e.g., test automation fixtures, responders). Constructs, maintains, and supports test harnesses, test data generators, and analysis tools. Interprets and manipulates computer program's or system's components. Identifies and addresses complex testability challenges. Functions in a Test Lead role for testing efforts as assigned. Performs risk analysis to determine scope and focus of testing effort. Establishes readiness, specifies skill needs, analyzes risk, provides estimates and plans work for testing efforts. Participates in requirements reviews, design reviews, systems analysis and testing review discussions. Determines scope and focus of testing effort and creates Test Strategy and risk analysis to guide testing efforts. Tests systems or system components. Validates the function of system under test and observes results from various external and internal interfaces with assistance. Captures test activity information during execution. Communicates regularly with project members and advocates for resolution of high priority problems. Creates and uses automated scripts to increase efficiencies in testing, including troubleshooting problems with scripts and providing ongoing maintenance. Maintains assigned test assets and recognizes gaps in current test assets, identifying ways to create needed assets. Creates effective ways to display data using various modeling, reporting, statistical perspectives and trending methods. Performs in-depth analysis by weighing relevance and accuracy of information to provide alternative solutions while appropriately incorporating input from others. Coaches and provides on the job training to others on a variety of testing topics. No regular travel required. Able to work assigned schedule subject to flexible schedule policies and practices Key Requirements and Technology Experience: Key Skills; AI-driven projects (OCR, Chatbots, SharePoint), Security and compliance standards, GitHub Strong hands-on expertise in Python and modern programming practices in enterprise environments. Expertise in creating, reviewing, optimizing test cases, designing and leading automation for complex AI-driven projects (OCR, Chatbots, SharePoint), ensuring full coverage of functional, API, and integration scenarios. Deep understanding of data structures, API testing, and system interaction patterns. Proficient with GitHub, AWS, and secure API development/testing. In-depth Knowledge of corporate security and compliance standards (PCI, SOX, WCAG). Experience designing and executing automated tests for UI, API, and backend systems. Skilled in test planning, risk analysis, effort estimation, and resource management for automation projects. Strong command of vendor software integration and cross-platform testing. Ability to capture and report test execution metrics and drive resolution of critical defects. Hands-on experience deploying and running test automation frameworks on AWS services (EC2, Lambda, ECS). Captures test activity information during execution. Communicates regularly with project members and advocates for resolution of high priority problems. Hands-on experience with Playwright, Postman, or equivalent test automation tools. Knowledge of Performance and Load Testing tools (JMeter, LoadRunner). Experience with monitoring/log analysis tools such as Splunk. Familiarity with CI/CD pipelines and automated deployment workflows. Experience creating data visualizations, dashboards, or analytical test reports. Exposure to machine learning model validation, NLP testing, Generative AI systems. Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $65-67 hourly 3d ago
  • Technical Support Engineer

    BWE 4.0company rating

    Migration engineer job in Columbus, OH

    The Support Engineer plays a critical role in delivering Tier two and three level support and mentoring junior staff within a nationally distributed financial services organization. This role serves as the escalation point for complex technical issues and contributes to strategic initiatives that improve support operations, user experience, and technology adoption. The ideal candidate is a seasoned IT professional with strong technical acumen, leadership capabilities, and a passion for service excellence. Responsibilities: Resolve escalated hardware, software, and network issues with precision and speed. Perform root cause analysis and implement long-term solutions. Guide IT Support Specialists through complex troubleshooting, share best practices, and lead cross-training initiatives across platforms like Salesforce, Workday, and Microsoft 365. Analyze support ticket trends and recommend improvements to reduce volume and enhance resolution times. Implement automation and AI-assisted workflows where applicable. Lead projects to improve device provisioning, support processes, and end-user experience, with focus on automation and self-service enablement. Maintain and optimize asset tracking, license management, and endpoint lifecycle systems with automated reporting. Collaborate with Systems Engineering and other IT teams to resolve advanced issues and strengthen infrastructure reliability. Lead or support technology rollouts, including new applications, endpoint imaging, and security enhancements. Ensure onboarding processes are efficient and consistent, overseeing IT provisioning for new employees. Refresh and expand the internal knowledge base, incorporating AI-powered search and self-service capabilities. Provide clear documentation, training resources, and quick-start guides for citizen developer and automation scenarios. Establish baseline support metrics (ticket volume, resolution time, satisfaction) and deliver weekly reporting on team performance. Maintain and refresh internal knowledge base articles, troubleshooting guides, and citizen developer quick-start documentation. Key Deliverables: Implement and measure impact of one AI-powered enhancement (such as automated ticket triage or AI-assisted troubleshooting workflows) to improve response speed or user satisfaction, with documented success metrics and team training plan. Design and deliver cross-training schedule for IT Support specialists in Salesforce, Workday, and Microsoft 365, including competency assessments and certification pathways. Lead comprehensive refresh of BWE's internal knowledge base, ensuring it reflects current systems and processes while incorporating AI-powered search and self-service capabilities. Create citizen developer support documentation and quick-start guides for common IT automation scenarios, with clear governance boundaries. Analyze support ticket patterns over 90 days and provide formal recommendations for reducing volume or improving resolution times, including specific process improvements. Establish baseline support metrics (ticket volume, resolution times, user satisfaction) and implement weekly reporting to track team performance and identify automation opportunities. Minimum Qualifications: 3+ years of IT support experience with demonstrated success resolving complex technical issues. Strong proficiency with mac OS, Windows, and mobile device environments. Experience in financial services or other regulated industries preferred. ITIL Foundations Certification (preferred at hire, required within 6 months). Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Proficiency in Microsoft 365, Teams, Adobe Acrobat, Azure AD/Entra, and endpoint management tools. Experience with ticketing systems (e.g., FreshService) and the ability to manage concurrent priorities. Familiarity with network protocols, endpoint security, and remote support tools. Excellent communication and documentation skills for non-technical audiences. Preferred Qualifications: Experience implementing AI-powered support tools and automation strategies. Familiarity with Salesforce, Workday, SharePoint, and other enterprise platforms. Ability to lead small technical projects and mentor junior staff. Exposure to project management and cross-functional IT initiatives.
    $59k-85k yearly est. 1d ago
  • Data Center Engineer

    World Wide Technology 4.8company rating

    Migration engineer job in Columbus, OH

    World Wide Technology (WWT), a global technology solutions provider with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its 4 million square feet of global warehousing, distribution and integration space. With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and leadership for diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities. World Wide Technology is looking for a (Data Center Engineer). This job is part of WWT's Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by one of WWT's preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner. Job Title: Data Center Engineer Location: Onsite Columbus, OH 5 days a week - Thursday - Sunday 7a-5p or Wed-Sun 7a-3p Duration: 6+ months We are looking for Data Center Engineers not network engineers Position Summary Oversee the daily operations of systems and applications in the data centers, including hardware and software installation, configuration, and troubleshooting. May participate in on-call rotation to provide 24/7 support. Job Description Monitors and maintains the data center infrastructure and systems, including servers, storage, and network equipment, and oversees the installation and decommission of devices. Reports on the physical infrastructure, including cooling, humidity, and power. Direct and mentors Data Center staff on technical aspects of their daily work. Provides leadership for small to medium projects. Basic Storage Area Network knowledge, required. Experience supporting and troubleshooting Cisco UCS hardware, required. Experience designing and implementing data center environments including power, cooling, rack layouts, and cable management, required. Experience with day-to-day virtual server management with VMware vSphere, required. Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current pay range for this position is $60 to $70 hourly. Actual pay will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs, and will be set by your employer. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in base pay. EEO Statement: WWT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $60-70 hourly 22h ago
  • Network Operations Center Engineer

    Franklin Fitch

    Remote migration engineer job

    NOC Engineer | Remote | Weekend Shift, 7pm-7.30 am Friday to Sunday | 95-110k What's in it for you Working as a team to take ownership of the infrastructure within a law firm Competitive salary of 95-110k Good benefits package Fully remote work 7pm-7.30 am Friday to Sunday Responsibilities Remotely monitor network connectivity and speed Go on-site if there is a critical situation Remote troubleshooting of network and systems issues Lead and partake in incident response Perform a root cause analysis, and escalate to the engineering team when needed Report to the Network Operations Senior Manager Must-Haves Minimum 5 years of experience in an IT Support role Experience troubleshooting the following technologies: Cisco IOS Cisco routing and switching Windows, Office 365 and Microsoft Exchange VMware Good-to-haves Familiarity of HA concepts and technology
    $90k-130k yearly est. 22h ago
  • Network Engineer

    Lancesoft, Inc. 4.5company rating

    Migration engineer job in Columbus, OH

    Role: Network Engineer (W2 only) Duration: 6+ months with extensions Pay range: $35/hrs. - $38/hrs. on W2 Required Skills Required Skills: Experience with Microsoft Entra ID (Azure AD) and general Microsoft O365 administration Experience with Windows Server environments Experience in troubleshooting skills in networking (wired/wireless) Experience responding to help desk requests via ticketing system Preferred skills: Experience with Deskpro ticketing system Experience with Active Directory, DNS, and Group Policy Experience with Ruckus/Brocade network switches
    $35-38 hourly 22h ago

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