What does a migration specialist do?
Migration specialist responsibilities
Here are examples of responsibilities from real migration specialist resumes:
- Used LDAP / LDIF scripts to automate the provisioning of groups and users.
- Utilize VNC remote control solution in support financial industry applications while employing remedy call tracking system to manage problem tickets.
- Work on automating tasks using PowerShell for SCOM and SCCM for server reporting and maintenance.
- Test connectivity with Unix platforms.
- Format hard drive and install OS and device drivers.
- Automate, where possible, server deployment using PowerShell.
- Resolve OS and application support issues for remote Athome users.
- Utilize both SCCM and manual methods to upgrade computers when automatic push methods fail.
- Assist with user creation and deletion of user LDAP accounts in UNIX base e-mail gateway.
- Coordinate, build, customize, prepare new PC and decommission old PC for the users.
- Install, configure, and test applications on VDI and SCCM builds as to the SOE specifications.
- Research and implement solutions for workstations and LAN, including IP resolution, cabling and peripheral issues.
- Adhere to company policies and work to meet and/or exceed SLA targets and attend weekly staff meetings as required
- Distribute new laptops or upgrade hard drives for users, troubleshoot any issues which would occur during the migration.
- Resolve various degrees of desktop hardware and software problems by utilizing technical resources and teamwork for assign SLA tasks.
Migration specialist skills and personality traits
We calculated that 6% of Migration Specialists are proficient in Desktop Support, Azure, and SharePoint. They’re also known for soft skills such as Customer-service skills, Listening skills, and Speaking skills.
We break down the percentage of Migration Specialists that have these skills listed on their resume here:
- Desktop Support, 6%
Provide third level desktop support including trouble ticket resolution, incident management and documenting journals, calls descriptions and solutions.
- Azure, 6%
Trained on Microsoft Azure platform for future private-to-public cloud migrations.
- SharePoint, 5%
Worked on configuring SharePoint O 365 sites after migration and changing functionality, look and feel to match with O 365.
- Customer Service, 5%
Developed, documented, and implemented standard operating procedures and customer service guidelines relating to IT support.
- PowerShell, 4%
Worked on Windows PowerShell development of automation and reporting processes.
- PC, 4%
Backed up user's data, imaged user's PC with Windows XP, Restored user's data using Norton ghost.
Most migration specialists use their skills in "desktop support," "azure," and "sharepoint" to do their jobs. You can find more detail on essential migration specialist responsibilities here:
Customer-service skills. To carry out their duties, the most important skill for a migration specialist to have is customer-service skills. Their role and responsibilities require that "computer support specialists must be patient and sympathetic." Migration specialists often use customer-service skills in their day-to-day job, as shown by this real resume: "migrate customer data using a data transfer process or by using a manual process if the data transfer process fails. "
Listening skills. Another soft skill that's essential for fulfilling migration specialist duties is listening skills. The role rewards competence in this skill because "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." According to a migration specialist resume, here's how migration specialists can utilize listening skills in their job responsibilities: "provided customer service and communicated effectively to migrated users with desktop support (software issues/installs and/or adding printers). "
Speaking skills. migration specialists are also known for speaking skills, which are critical to their duties. You can see how this skill relates to migration specialist responsibilities, because "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." A migration specialist resume example shows how speaking skills is used in the workplace: "analyzed and addressed hardware and software issues on workstations, laptops, printers and mobile phones decreasing company downtime during transition. "
Writing skills. A big part of what migration specialists do relies on "writing skills." You can see how essential it is to migration specialist responsibilities because "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." Here's an example of how this skill is used from a resume that represents typical migration specialist tasks: "involve in writing unix scripts to automate some of the conversion operations. "
Problem-solving skills. Another crucial skill for a migration specialist to carry out their responsibilities is "problem-solving skills." A big part of what migration specialists relies on this skill, since "support workers must identify both simple and complex computer problems, analyze them, and solve them." How this skill relates to migration specialist duties can be seen in an example from a migration specialist resume snippet: "solved daily network connectivity issues in office. "
The three companies that hire the most migration specialists are:
- Deloitte79 migration specialists jobs
- Change Healthcare48 migration specialists jobs
- Oracle32 migration specialists jobs
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Compare different migration specialists
Migration specialist vs. Technology services specialist
Technology Services Specialists are information technology (IT) personnel in a company. They assist internal employees and external clients on everything related to technology. They may specialize in a specific item, such as software, hardware, or network infrastructure. Technology services specialists advise users on the usage of different tools. They should be able to troubleshoot concerns and conduct repair and maintenance activities. They should also know how to address the needs of their clients. Technology Services Specialists may sometimes man helpdesk tickets and respond to these tickets accordingly.
There are some key differences in the responsibilities of each position. For example, migration specialist responsibilities require skills like "azure," "powershell," "pc," and "sql server." Meanwhile a typical technology services specialist has skills in areas such as "technical service," "patients," "customer satisfaction," and "project management." This difference in skills reveals the differences in what each career does.
Technology services specialists really shine in the manufacturing industry with an average salary of $71,116. Comparatively, migration specialists tend to make the most money in the utilities industry with an average salary of $84,995.On average, technology services specialists reach similar levels of education than migration specialists. Technology services specialists are 1.0% more likely to earn a Master's Degree and 0.4% less likely to graduate with a Doctoral Degree.Migration specialist vs. Help desk specialist
The primary role of help desk specialists is to maintain relationships between the company and its customers. Their duties and responsibilities include responding to guests' queries, providing technical computer support, and maintaining computer systems' performance. Help desk specialists are also responsible for following up with customers to resolve issues and train computer users. There are several requirements to be qualified for this position, which include having relevant customer service experience, problem-solving and analytical skills, and the ability to prioritize vital tasks.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that migration specialist responsibilities requires skills like "desktop support," "azure," "powershell," and "pc." But a help desk specialist might use other skills in their typical duties, such as, "desk support," "phone calls," "client facing," and "remote desktop."
Help desk specialists earn a lower average salary than migration specialists. But help desk specialists earn the highest pay in the technology industry, with an average salary of $60,916. Additionally, migration specialists earn the highest salaries in the utilities with average pay of $84,995 annually.In general, help desk specialists achieve similar levels of education than migration specialists. They're 2.8% less likely to obtain a Master's Degree while being 0.4% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for migration specialists in the next 3-5 years?
Babak Beheshti Ph.D.
Dean, Professor, New York Institute of Technology
-We will be witnessing a more widespread commercial deployment of 5G in 2020. With the implementation of the Standalone 5G devices based on the 3gpp release 16, we should be seeing the more robust mobile broadband deployment of 5G, wider availability of 5G smartphones, and a push towards an all 5G Network in select urban areas around the world.
-Significant growth in AI-based technologies, from face recognition and voice recognition to business intelligence and market predictions. As machines and deep learning algorithms get integrated into many applications, many industries will undergo substantial changes. AI systems will continue to interact with our phones; cars will interpret and analyze their surroundings and intelligently drive themselves. Online vendors will monitor our browsing habits, and Google decides what kind of search results to give us, based on who it thinks we are.
Migration specialist vs. Computer support specialist
A Computer Support Specialist is responsible for providing the highest customer service for clients with technical and system issues, resolving network failures, and creating support tickets for IT personnel. Computer Support Specialists utilize various system tools and applications to diagnose end-users network issues and conduct immediate troubleshooting. They also help the IT staff design and improve system features and infrastructures and create instructional manuals for deliverables. A Computer Support Specialist must have excellent technical and communication skills to document customers' requests and identify system solutions.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a migration specialist is likely to be skilled in "desktop support," "azure," "powershell," and "pc," while a typical computer support specialist is skilled in "computer support," "desk support," "mac," and "user support."
Computer support specialists make a very good living in the technology industry with an average annual salary of $75,865. On the other hand, migration specialists are paid the highest salary in the utilities industry, with average annual pay of $84,995.computer support specialists typically earn similar educational levels compared to migration specialists. Specifically, they're 2.4% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.Migration specialist vs. Desktop support specialist
A Desktop Support Specialist is focused on troubleshooting different software packages, hardware devices, and other peripherals. They monitor the performance of the company's desktop infrastructure.
Updated January 8, 2025
