Remote Writing Specialist
Remote job
Earn up to $16 USD/hourly and work fully remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice.
Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality.
Contribute across a range of projects based on your skills, interests, and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment.
Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another.
Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards.
Nice to Have
Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines.
Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing.
Curiosity about AI systems, machine learning, or creative technology tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Tech Support Analyst
Remote job
Inclusively is partnering with a global professional services company to hire a Tech Support Analyst. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**
Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers-accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).
Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.
You Are:
The Information Technology Shared Services group is an internal Global IT organization for the company. We run the daily IT operations in our U.S. offices, including our Solutions/IT Tech bars, workstation support, AV support, network infrastructure support, high profile meeting support, inventory management, ticket/incident management, with a high level of face to face customer interaction.
The Work:
Provide service to customers at our Solutions bars resolving technology issues on our laptops
Provide weekly laptop inventory to our inventory management group
Provide customer support floor walks to engage with customers
Develop strong relationships with clients and gain the trust of key advisors
Engage in small local projects such as maintenance and repairs of technology
Continue to learn and develop your technical skills and business expertise
Continue to learn and develop your AI skills and capabilities
This role may require some after hours or weekend work for maintenance activities that cannot be completed during office hours. This role may require a minimum amount of local travel.
Note: This role is full time in the office in NYC without the option to work remotely, as you will be working directly with the company's employees at our IT Solutions bars.
Here's What You Need
Minimum 1 years experience with Customer Technical Support
Minimum 1 years experience with Customer Experience Management.
Minimum of 1 year of experience in Service Desk or Desktop Support
Minimum of 1 working with ITIL software such as Service Now or Remedy
Familiarity with enterprise collaboration platforms such as Microsoft Teams, Google Meets, Zoom and Webex
Hands on Microsoft Windows 10, Windows 11, OSX and 0365 support experience
Strong communication skills to interface with non technical stakeholders, senior leadership and executives
High School Diploma or GED
Bonus Points If:
Comp TIAA Certifications
ITIL Foundations Certification
Customer Satisfaction experience
Quality Assurance QA experience
Hourly Salary Range $21.39 to $49.57
Desktop Support Specialist
Remote job
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Information Technology Support Technician
Remote job
● Provide technical support for office staff, consultants, and guests regarding AV and IT systems. This includes, but is not limited to, managing issues and requests-logged as tickets-related to computer hardware and software, mobile devices, network connectivity, video conferencing, convening space systems, and teleconference systems, as well as any other related technical tasks.
● Provide technical support and set-up assistance for audio/video (AV) equipment and connectivity to support client staff, consultants, and external groups utilizing office facilities for meetings, presentations, and other AV activities.
● Provide support and assistance for system or application testing carried out by the client's AV and IT Department.
● Assist in implementing ongoing preventive maintenance and updates as needed.
● Ensure convening systems are updated and tested, and provide necessary support as required
● Assist in resolving critical AV system issues and be available as needed
● Assist the AV and IT department in ensuring the physical and network security of the office's systems.
● Responds to end-user calls promptly, adhering to the Service Agreement Level (SAL). Escalates unresolved issues to the appropriate internal level, follows up on status, and provides timely updates. ● Provide essential remote support for technical issues encountered by staff working from home or in flexible arrangements.
● Collaborate closely with the New York Information Technology department and the Global Service Desk to coordinate and escalate tickets that require further assistance or fall outside the core responsibilities or access rights.
● Record and update all service issues, requests, and change requests in the client's ticketing system.
● Assist the IT department in ensuring proper accounting of the client's AV/IT assets. Track all asset changes and update the client's asset tracking system as needed.
● Provide periodic status reports covering all ongoing issues, requests, change requests, system status, inventory status, and completed activities. The operational support scope for these categories includes fulfilling the following functions:
● Product updates and upgrades are subject to client policies and procedures
● System proactive maintenance and monitoring of IT equipment.
● Proactive tracking of video conferencing and convening equipment.
● Root cause analysis that may interrupt AV system and office, convincing space
● Problem Management of incidents occurring due to the monitoring agent identification
● Telephonic call answering
● Monthly activities report consolidation. Qualifications and skills requirements of the assigned resource
● Proven experience in AV/IT service desk or other tech customer support role.
● Tech-savvy with good working knowledge and understanding of AV systems, computer systems, mobile devices, and different tech products.
● Technical ability to diagnose and resolve basic technical issues.
● Excellent verbal and written communication skills in English
● A technical, logical thought process and customer-oriented
● An ability to prioritize and escalate. ‘● Familiar with ITIL Foundation
● CompTIA's A+ and Network+ certificates
Education:
Bachelor's degree or higher with a technology focus.
Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others.
3.0 GPA or higher.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Our client requires all the employees working on this engagement to be COVID-19 vaccinated.
If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact ************************
Information Technology Support Specialist
Remote job
The Ascend Story
Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence.
We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability.
Our work environment fosters:
Collaboration and teamwork
Patient-First Mindset
Work from home opportunities
Career Growth and Professional Development Training
Why Ascend?
You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere.
Position Overview:
We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact
Key Areas of Ownership:
User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams.
Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune.
Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD.
Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance.
Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides.
Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools.
Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations.
Qualifications:
Proven experience in a Services or IT support role with a focus on Microsoft 365.
Deep understanding of Microsoft Intune for mobile device management.
Experience with Azure AD, including Entra ID features.
Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues.
Excellent communication skills, both written and verbal, with a customer-first approach.
Ability to work independently in a remote setting while maintaining productivity and team collaboration.
Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial.
Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position:
Prolonged Sitting: Ability to sit for extended periods during working hours.
Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
Visual Requirements: Adequate vision for reading computer screens and documents.
Communication: Clear verbal and written communication skills for virtual meetings and correspondence.
Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings.
Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.
Ascend Healthcare Inc.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
Information Technology Support Specialist
Remote job
**THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET**
Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service.
Schedule
11pm - 7:30am EST
Monday to Friday
Fully remote
Location: Orlando, FL (Remote)
Experience
2 years (minimum) in a technical support role
Experience providing customer support
Experience in 24x7x365 Managed Services preferred
Experience using ITSM and Monitoring toolsets
Qualifications, Education, and Training
High school diploma required;
college degree strongly preferred
Must be a U.S. Citizen *NO VISAS*
Microsoft Teams: 2 years (Required)
Microsoft 365: 2 years (Required)
Windows: 2 years (Required)
Google IT Support Professional (Preferred)
CompTIA A+, Network+, Security+ (Preferred)
Microsoft MTA (Preferred)
ITIL v4 Foundation (Preferred)
Mac OS: 2 years (Preferred)
Skills
Highly analytical thinker and troubleshooter
Detail oriented with excellent documentation and communication skills
Self-motivated, passionate about technology, with the desire to learn new things
Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS
Foundational understanding of operating systems and servers, both physical and virtual.
Experience working with active directory to perform basic tasks, such as user creation and password resets
Responsibilities
Triage tickets per specified severity levels
Refer/ escalate customer issues to the appropriate level of support, as needed
Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems
Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required
Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs)
Perform account management services - User Account creates/disables/terminations/name changes, etc.
Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
Distribute scheduled reports to customers as required
Supporting end-users by diagnosing and resolving computer hardware, network, and application issues
Assist with cross-training of other team members, as needed
Perform other tasks as assigned by management
Benefits
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Department: Managed Services
Desktop Support/ISM Technician
Remote job
Job Title: Desktop Support/ISM Technician
Contract duration: 12+ months Contract
(need local),
Infrastructure Service Management (ISM) provides support and management of all desktop assets, including end-user technology, voice equipment, mobile phones, and desktop peripherals, in accordance with company policies as specified in the PPM. ISM is the primary point of contact for corporate services (e.g., building and move management, and facilities management) move projects, as well as the escalation point for any IMAC-related activities in the region.
Technology Data Bearing Assets (DBAs) are defined as technology assets that store data persistently as an intended purpose or have residual data stored as a result of the intended purpose. ISM relies on a regional team whose role includes receiving, building, configuring, installing, moving, repairing, and decommissioning desktop assets. The ISM team is also responsible for inventory management and provides procedural support to ensure projects are executed in accordance with established operating instructions.
Key Responsibilities
Minimum 5 years of exp.
Imaging the machine, Asset Management
Hardware inventory management, ensuring stock levels are constantly monitored.
Hardware request and receipt through the internal ordering system.
Actively monitoring the ticket queue and managing requests through to completion.
Housekeeping of IT rooms.
Supporting events like annual power-down post-desk checkouts (PC/monitors/mouse + keyboard/desk phone/headset/webcam).
Supporting hardware decommissioning events.
Supporting business moves/changes - ensuring involvement in the early stages of planning.
Managing escalations through to conclusion.
Managing client expectations.
Setting up and installing temporary training rooms/office-wide events (e.g., expos).
Comms room patching.
Supporting work-from-home hardware requests.
Ensuring that policies and guidelines relating to overtime and expenses are adhered to, as well as local guidelines for cost control.
Managing workload to ensure assigned activities are completed within targets defined within SLAs/OLAs.
Demonstrating high levels of customer care behaviors at all times and adopting a consistent commitment to providing a customer-focused, quality service.
Working across lines of service to ensure a coordinated approach to providing support for customers.
Actively participating in a program of continuous service improvement, taking ownership of actions that deliver results.
Performing basic troubleshooting, system upgrades, and replacements for employees.
Deploying equipment for new hires and refreshes and collecting equipment from offboarded employees.
Evaluating user requests and requirements and recommending effective technological solutions.
Installing, configuring, and troubleshooting hardware, including desktops, laptops, and peripherals.
Working outside business hours and participating in additional weekend work as required.
Imaging/re-imaging computers, configuring IP phones, and setting up mobile phones.
Tier 1 Service Desk Analyst
Remote job
Tier I Service Desk Analyst - Cincinnati, OH
Belcan is seeking qualified, creative, and customer-focused Tier I Service Desk Analyst support our Honeywell client under the Honeywell FMT contract. The Tier 1 Analyst provides support for preparedness, and maintaining organizational computer systems, desktops, and peripherals. Each Tier 1 Analyst provides technical support that includes but is not limited to installing, diagnosing, repairing, maintaining, and upgrading organizational hardware and equipment while ensuring optimal workstation performance. The Tier 1 Analyst will also troubleshoot problem areas via phone, email, webticket, or chat in a timely and accurate fashion, and provide IT assistance to federal and contract employees in a Windows environment where required. We are seeking candidates that have strong communication skills, are customer service focused, and who can work in a fast-paced environment under minimal supervision.
The position is 100% remote work, candidate will need to have their own reliable internet.
Job Duties:
Key Responsibilities:
Be aware of & adhere to all current company and client policies.
Deliver excellent customer service and professionalism with every interaction.
Document all interactions in detail in the assigned ticketing tool, including all troubleshooting steps taken.
Be ready to handle calls or offline as directed by the leadership team. Process offline work efficiently, minimizing unproductive time.
Make a best effort to first contact resolve every issue or request by using all provided policy & troubleshooting resources during each interaction.
Successfully resolve common hardware (e.g. laptop, desktop, printer, VoIP telephony, etc.) & software problems (e.g. Microsoft Office, Win11, VPN, Active Directory, customer specific software applications, etc.) the majority of the time.
Triage issues that cannot be resolved at the Service Desk & escalate to the correct support teams. · Work well as a team and with co-workers.
Stay informed about changes made in the clients organization & knowing how those changes impact job duties.
Using ITIL best practices, correctly assign urgency and impact to Incidents.
Adapt to a rapidly changing environment.
Help to maintain the in-house knowledgebase.
Ability to work independently & effectively while maintaining good team interactions.
Partner with team members to ensure phones are covered during breaks, lunches, etc.
Perform related tasks as needed or assigned.
Be available to cover holidays as needed (typically 1-3 holidays per year).
Required Qualifications:
Required Experience/Skills: · Must have at least one of the following:
2 years technical support experience w/ demonstrated tech support experience.
Associates degree or higher in a Technology field
Additional experience/skills · Minimum 1 year of customer service experience.
Must be able to pass a full background check
Experienced working with & supporting Microsoft Desktop Applications, such as MS Office.
Ability/willingness to do company travel to obtain necessary tools. Typically 1 trip.
Proficient troubleshooting skills and ability to resolve issues efficiently and effectively while minimizing the downtime to end users.
Able to professionally and effectively communicate with a dynamic customer base
Identify, troubleshoot, and resolve any hardware, software or other technical issues.
Follows instructions and pre-established guidelines to perform the functions of the job.
Works independently and under immediate supervision.
Team-oriented and skilled in working within a collaborative environment and has a keen attention to detail.
Good written, oral, and interpersonal communication skills
Customer service oriented with a high ability to effectively prioritize and execute tasks in a high-pressure environment
Must be a U.S. Citizen
Preferred Qualifications & Skills:
Previous contact center experience handling phone calls and/or offline interactions. · Related HDI and/or ITIL certifications.
CompTiA A+ Certification
Experience with ServiceNow ITSM system.
Physical Requirements Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force to lift, carry, push, pull or otherwise move objects, including the human body. Position involves sitting most of the time.
Compensation:
We provide a competitive pay and benefits package. This position is offering a salary range of $18.00 Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
**************
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Traveling Network Administrator
Remote job
Top Skills - Must Haves
Security
Firewall
Paloalto
Checkpoint
Network security
Network engineering
F5
Routing
Ccna
Wan
ccse
ccsa
Top Skills' Details
**Travel Position**
**Administrator travel to 2 sites per weekend and be paid for 40 hours of work
** 58 Sites total, split between the 4 administrators.
1. 4-8 years of experience with installation of network equipment to include firewall devices
2. Preferred CCSA/CCSE Check Point certification.
3. Strong Network Security and Protocol knowledge.
Description
Key Responsibilities:
• Travel to customer locations across assigned regions to perform pre-installation tasks.
• Install and organize network cabling (Ethernet, fiber) according to site standards.
• Ensure proper power connections for Check Point firewall hardware.
• Physically rack and secure firewall devices in designated network racks or cabinets.
• Label all cables and equipment accurately following company and customer documentation standards.
• Perform basic network connectivity checks (ping, link status) to validate readiness.
• Coordinate with the Check Point firewall engineering team to confirm site readiness for configuration and cutover.
• Document all work performed, including photos, diagrams, and labeling records.
• Adhere to safety and compliance guidelines during on-site work.
Qualifications:
• CCNA certification (or equivalent networking knowledge).
• Strong understanding of TCP/IP, VLANs, and basic routing/switching concepts.
• Experience with structured cabling and rack-mounted equipment installation.
• Ability to read and interpret network diagrams and installation guides.
• Familiarity with power requirements for network hardware.
• Excellent organizational and documentation skills.
• Ability to travel extensively (up to 75%) and work flexible hours, including weekends if required.
• Valid driver's license and ability to lift up to 50 lbs.
Skills
Security, Firewall, Paloalto, Checkpoint, Network security, Network engineering, F5, Routing, Ccna, Wan, ccse, ccsa, Cisco routers, tcp/ip, dns, dhcp, routing protocols, Connectivity
Additional Skills & Qualifications
Position requires a Secret clearance and ability to travel
Security+ certifications
CCSA/CCSE Check Point certification preferred.
Experience Level
Expert Level
Job Type & Location
This is a Contract position based out of Los Angeles, CA.
Pay and Benefits
The pay range for this position is $65.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 22, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Help Desk Technician
Remote job
We're looking for a Help Desk Technician!
This role will support the launch of a new brand within a call center environment. The ideal candidate will have foundational technical skills, strong customer-service abilities, and the empathy needed to support retail users effectively.
Details: Through March 30, 2026 (Potential extension)
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
Pay range: $19.50 - $21.00
Work Model: Hybrid
Fridays required onsite | First 3-4 weeks of training fully onsite
Remote work available once training and performance show readiness
Key Responsibilities
Provide Level 1-2 deskside and store systems technical support.
Troubleshoot Microsoft Windows issues including application installations and system configuration for desktops and laptops.
Perform basic PC hardware troubleshooting, including CPU, monitors, and peripheral connectivity.
Support hardware and software application issues for end users.
Document issues, resolutions, and escalate tickets when necessary.
Deliver high-quality customer support with empathy, patience, and professionalism.
Collaborate with internal teams to ensure timely resolution of technical problems.
Participate in onsite training and weekly onsite workdays (Fridays).
Required Skills & Qualifications
Basic technical knowledge of Microsoft Windows OS.
Ability to troubleshoot common software installation and configuration problems.
Understanding of PC hardware components and basic diagnostics.
General hardware and software troubleshooting ability.
Strong customer service and empathy skills-retail or call-center background preferred.
Reliable transportation for weekly onsite work in Mason, OH.
Ability to convert to a full-time employee after 90 days.
Benefits: Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Field Airborne Support Team AMT V A&P
Remote job
*Field Airborne Support Team AMT V A&P in Remote* *$5,000 Sign On Bonus Eligible* *Unique Skills:* At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world's finest aviation experience starts with our people and when our people thrive, so does our mission.
This is a remote opportunity. Must be available on an on-call basis, with the ability to be on site or dispatched within two hours of the initial contact from Gulfstream.
Recruiting in the Southwest region Louisiana, Oklahoma, New Mexico and Texas.
*Education and Experience Requirements*
High School Diploma or GED required. 8 years aviation maintenance experience (avionics, electrical, and/or mechanical) to include 4 years of relevant Gulfstream aircraft experience. A&P (FAA Airframe and Powerplant) license required. Valid Driver's License required. Other Ability to obtain Passport required. *Position Purpose*:Perform various technical functions of aircraft maintenance, repair, replacement, and modification of key aircraft components on AOG aircraft on road trips and in the Customer Support organization. Perform aircraft maintenance and perform troubleshooting and repair duties requiring accuracy and skill on customer live in-service aircraft. Supports the customer in diagnosing and resolving technical problems with the aircraft.
*Job Description*
Principle Duties and Responsibilities:Essential Functions:
* Must be available on an on-call basis, with the ability to be on site or dispatched on the FAST aircraft within two hours of the initial contact from Gulfstream.
* Must be able to communicate effectively with the customer, scheduling, FAST flight crews, Tech Ops, business office, vendors, Warranty, Field Service Representatives and Hangar Ops .
* Acts as the single point of contact between Gulfstream and the customer to correctly relay the aircraft schedule and return to service expectations .
* Perform required. AOG maintenance and necessary servicing of all aircraft mechanical systems .
* Work independently and consistently to perform assigned maintenance and avionics tasks within the quoted or standard CMP time with little or no supervision .
* Repair, maintain, install, and troubleshoot mechanical and functional components of the aircraft including airframes, engine components, landing gear, electrical components, and control systems .
* Coordinate with inspection to ensure compliance with internal and FAA inspection and documentation requirements .
* Establishes and maintains a professional working relationship with the customer and provides one-on-one direct familiarization briefings with the customer during the road trip .
* Properly identify (tag) customer property and equipment. Store aircraft components and other customer property securely and safely .
* Follow standard operating procedures and JSAs when operating ground support equipment .
* Operate and oversee use of special support equipment used in removal and installations of major components .
Additional Functions:
* Orders and receives all tooling and materials that will be needed to service the AOG acft .
* Arranges the shipment of all core units and tooling back to Gulfstream .
* Identifies required. advanced troubleshooting techniques for all model acft with assistance from Tech Ops .
Perform other duties as assigned.Other Requirements:
* Advanced knowledge of inspection and maintenance procedures for various aircraft models and systems.
* Advanced knowledge of pertinent technical reference materials (maintenance manuals, IPCs, Service Bulletins, structural repair manuals, engineering drawings, ADS, etc.).
* Must be able to read, write, speak, and understand the English language.
*Additional Information*
Requisition Number: 229018
Category: Service Center
Percentage of Travel: Up to 100%
Shift: First
Employment Type: Full-time
Posting End Date: 01/02/2026
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.
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Copyright © 2025 Gulfstream Aerospace Corporation. All Rights Reserved. [A General Dynamics Company](
Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft
IT Professional - Financial Education & Wealth Strategy Consultant (Remote)
Remote job
At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security.
We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career.
Role Description -
This Is NOT an IT Job
Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants:
Freedom of time
A career with less burnout
Long-term financial stability
Full control over your income and schedule
If so, this opportunity is designed for you.
This is not an IT position. There are:
❌ No support tickets
❌ No troubleshooting
❌ No on-call schedules
❌ No technical maintenance
❌ No deployments or outages
Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future.
This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream.
Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided
What You'll Do
Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building.
Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT.
Build trust-centered relationships through transparency, communication, and ethical guidance.
Identify clients' financial needs and create tailored strategies to help them reach long-term goals.
Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training.
Build and manage your own client base while enjoying complete schedule flexibility.
Why IT Professionals Excel Here
IT workers succeed in this field because their core strengths apply naturally:
✔ NOT an IT Job - No Burnout
Say goodbye to:
Help desk queues
Escalations
Late-night outages
On-call rotations
High-stress deployments
This career supports balance, wellbeing, and long-term stability.
✔ Freedom of Time & Remote Flexibility
Work when you want.
Work where you want.
Design a career around your life-not the other way around.
✔ High Long-Term Earning Potential
No salary cap.
Residual income opportunities.
Your income reflects your effort and skill-not your hours.
✔ IT Skills Transfer Seamlessly
Analytical Problem-Solving: Break down financial concepts like you break down technical issues.
Clear Communication: Explain financial strategies the same way you explain complex systems.
Logical System Thinking: Build solid financial foundations like you build stable infrastructure.
Ethical Standards: Confidentiality and trust are second nature to IT pros.
Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies.
Career Growth Path After 3 Months
Within your first 90 days, you will have:
Earned your U.S. State-Issued Life Producer License
Completed our comprehensive training program for independent agents
Gained a strong understanding of how to educate clients on essential financial concepts
Participated in weekly 1-on-1 coaching and group training sessions
Developed confidence in guiding clients and communicating value
Earned your first promotion, recognizing your growth and early accomplishments
After 1 Year
By your first year, you will have:
Mastered the responsibilities of the position with efficiency and confidence
Built strong internal relationships with mentors and fellow professionals
Been trusted with greater responsibilities as your expertise grows
Achieved your second promotion, with a clear path toward becoming a Broker
Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer
Basic Qualifications
18 years or older
U.S. Social Security Number
Able to pass a background check
Willing to obtain a state life/health insurance license (training provided)
Professional, ethical, strong communication skills
Benefits
100% remote
Flexible scheduling
High-income potential
Leadership development and ongoing support
A positive, collaborative work culture
No prior financial background required
Location
United States (Remote)
Your Next Step
If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems.
Job Types: Full-time, Part-time
Application Question(s):
Are you willing to undergo a background check, in accordance with local law/regulations?
This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed?
You acknowledge this position is 100% remote working part-time of 10 hours per week.
You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful.
You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position.
Work Location: Remote
Commercial Services Production Support Specialist I
Remote job
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
The Commercial Services Production Support Specialist provides critical operational support to ensure the accurate and timely processing of commercial real estate transactions. This role supports all NCS offices including escrow officers, underwriters, and internal teams by managing documentation, providing production system support, identifying, troubleshooting, and remediating common title and closing process issues while ensuring compliance with regulatory and internal standards. As part of a collaborative team of Production Support Specialists, this role works closely with national offices, affiliate partners, and corporate teams to maintain workflow continuity and uphold service excellence.
*Occasional Travel
REMOTE
Job Responsibilities
Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele
May assist in reviewing real estate records needed to generate legal support to determine the historical ownership of properties
Updates transaction information as necessary based on change requests related to the parties on file or property
Assists in maintaining expected production levels and delivery standards on a daily basis
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Typically requires 2+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
Auto-ApplySenior Appeals Specialist - Worker's Comp
Remote job
Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative.
As a Senior Appeals Specialist - Workers' Compensation, you will play a critical role in resolving post-payment disputes related to Workers' Compensation bills. This includes conducting provider outreach, negotiating disputed charges, and ensuring compliance with state-specific regulations. Your work will directly support our cost containment efforts and ensure appropriate bill reimbursement for our clients.
Primary Responsibilities
Manage a caseload of post-payment Workers' Compensation bills, including those related to state disputes and usual and customary rate (UCR) disputes.
Assigned high priority clients in managing all items related to the service with Reliant
Conduct proactive outreach to medical providers to explain payment methodologies, resolve disputes, and negotiate reductions on appealed or outlier bills.
Communicate effectively and professionally with clients to coordinate and investigate information as it relates to the case/appeal.
Educate providers on Workers' Compensation billing and reimbursement policies and regulatory requirements.
Document all provider communications thoroughly, including contact information, bill details, proposed and counter-offered payment rates, and final resolution in claim platform.
Adhere to state-specific compliance standards and confidentiality requirements, including HIPAA.
Maintain productivity and quality standards, ensuring timely resolution of bills in accordance with state timelines and internal service level agreements.
Follow client-specific protocols and internal Reliant procedures, including scripting and documentation guidelines.
Stay current on Workers' Compensation regulatory changes, fee schedules, and payment policies across multiple states.
Support special projects and perform additional duties as assigned.
Responsible for training team members both upon hire and for existing team members.
Responsible for overseeing all DWD handling and state dispute referrals to attorneys.
First line for all support with questions from other team members.
Backup for other team members and/or senior leadership
Works with appeals intake specialist to ensure process documents remain current
Responsible for identifying opportunities for enhancement either through automation or process changes that increase efficiency for the team
Responsible for team goals and ensuring that individuals meet their personal goals
Qualifications
5 years of relevant experience in Workers' Compensation bills, medical billing, medical coding, or insurance negotiations.
Strong understanding of Workers' Compensation reimbursement methodologies, state regulations, and provider billing practices.
Experience negotiating medical bill payments or adjustments with providers.
Ability to collaborate with a variety of individuals both internally and externally.
Familiarity with claims processing systems and provider communications.
Excellent communication, negotiation, and organizational skills.
Requires communication proficiency, discretion, ethical conduct, decision making and technical skills
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Pay Transparency$70,000-$75,000 USDBenefits:
Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)
Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
Auto-ApplyManaged IT Help Desk Tier 1
Remote job
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
Auto-ApplySyniti + Data Migration | Remote | Brillio
Remote job
We don't have the proper JD but they have shared one sample profile as a reference. Please check Attachments for the profile .
Skills: Syniti + Data Migration
Work Mode: Remote
Work Timing: IST
01
Below is the reference JD taken by Us , it is not from the client
Job Title: Syniti Data Migration Consultant
Experience: 4-7 Years
Location: Any (Remote)
Work Mode: Remote
Work Timing: IST
Number of Positions: 01
Job Description:
We are looking for a Syniti Data Migration Consultant with 4-7 years of experience to join our team. The ideal candidate will have expertise in data migration projects using Syniti Data Migration (formerly DSP) and experience handling large-scale data transformation and migration initiatives.
Key Responsibilities:
Design, develop, and execute end-to-end data migration strategies using Syniti.
Work with business and IT teams to understand data requirements and define data transformation and mapping rules.
Extract, cleanse, transform, and load (ETL) data from legacy systems to SAP or other target systems.
Conduct data profiling, validation, and reconciliation to ensure data quality.
Collaborate with functional teams to identify data-related issues and resolve them efficiently.
Create and manage data migration templates, scripts, and workflows.
Ensure compliance with data governance and security best practices.
Troubleshoot and optimize performance issues in data migration.
Required Skills:
4-7 years of hands-on experience in data migration projects.
Strong expertise in Syniti Data Migration (DSP, SKP, ADM, Collect, Construct, etc.).
Experience in data extraction, transformation, and loading (ETL) processes.
Good knowledge of SQL, stored procedures, and database management.
Experience with SAP data migration is a plus.
Strong problem-solving and troubleshooting skills.
Ability to work independently in a remote environment and collaborate effectively with global teams.
Data Migration Specialist
Remote job
At Thrive, the Data Migration Specialist will be in charge of extracting, mapping, formatting, and importing client data from external systems into Thrive.Who you are
You have extensive experience with databases, data structures, data relationships, and ETL (3+ years experience).
You have a strong grasp of at least one scripting language (such as Ruby or Python) and their data structures and methods.
You are highly adept at wielding open source tools, hosted services, and custom scripts to move, transform, and analyze data.
You strive to strike the right balance between strategic investment in process/automation vs. quick one-off solutions.
You work methodically and stop not when the problem is solved, but when you fully understand both the root cause and the solution.
You continually strive to learn and improve while also helping other members on your team do the same.
You seamlessly collaborate with all of the roles surrounding you, and effectively tailor your communication to each audience.
You value data integrity, security, and compliance.
Hard skills
Proficient with at least one of the SQL flavors (MySQL, PostgreSQL, MSSQL, etc.)
Proficient with scripting (e.g., Ruby, Python, Bash)
What you'll accomplish
Work closely with our technical implementation consultant to review data mappings for new customers moving to our software from their previous systems.
Perform ETL tasks to migrate data from other systems into our production environment based on the mappings.
Lead a team of outsourced migration developers.
Propose and implement strategies, processes, and tools to make this process more robust, accurate, efficient, scalable, and repeatable.
Why you'll love it here
We're small enough to be agile, but large enough to have stability.
You will have a major impact and contribute directly to the success of our customers and our business.
Learning is an important part of our culture; we offer reimbursement for continuing education.
We foster a supportive, inclusive environment and provide many comforts - always-stocked snacks and beverages, relaxed dress code, sit/stand desks, MacBook Pros, ping pong.
We offer competitive salary, medical/dental/vision insurance, Health Savings Account with employer contribution, 401(k) plan with company matching, FSA and commuter benefits.
Our office is located in Haddonfield, NJ - a beautiful, tree-lined historic town within walking distance of lots of shops and restaurants and which is just a quick Patco ride from Center City Philadelphia.
This is a full-time position. You may choose to work in our office or work remotely from a home office, but you must be authorized to work in the U.S. and operate a normal 8 hour working day between the hours of 8am and 8pm EST.
About Thrive (a True Company)
Thrive is a fast-growing software company based outside of Philadelphia with about a third of its employees distributed throughout the US. Our mission is to make hiring for executive leadership positions easier, faster, and more equitable. Thrive's clients include some of the world's largest search firms, venture capital/private equity firms, and corporate executive recruitment teams including Starbucks, NEA, and Boyden.
Executive hiring is unlike typical staffing and recruiting. Most executives are passive candidates, meaning they don't apply for positions. They are commonly found through well-maintained networks and relationships. Unfortunately, most popular recruiting tools and CRMs don't work well for this use case. Enter Thrive, purpose-built software for executive recruiting and leadership talent management. We are aggressively investing in building disruptive solutions that help talent professionals find the best leaders, build curated talent networks, and place executives.
Thrive was born out of True, one of the fastest-growing organizations in the talent advisory space.
True is a global platform of companies that optimizes value creation by placing executive talent, developing business leaders, creating diverse and inclusive networks, and using innovative technology to advance executive talent priorities. With offices in North America, EMEA, & APAC, True's team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries.
Auto-ApplyData Migration Specialist
Remote job
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Migration Services Project Manager
Locations: Remote
Get To Know Us:
The Intralinks data migration team is the strategic growth lever for the company. By enabling Intralinks customers on Intralinks legacy products to upgrade to the newest Intralinks products and platforms, you will be the tip of the spear for the companies' growth in 2022 and beyond. You'll be part of a global team of experts in the Intralinks platform, FinTech, and cutting-edge new technologies.
This Migration Services Project Manager (MSPM) position will work with new and existing customers to ensure that they are satisfied and successful with Intralinks migration services. The MSPM will orchestrate the successful migration of these accounts from Intralinks legacy and competitor platforms onto new Intralinks platforms and products. The MSPM will coordinate multiple migrations, directly support, and assist in the delivery of migrations, train, lead, and mentor the Intralinks Migration Specialist team to deliver migrations and build high customer satisfaction. The MSPM will act as the voice of the customers internally within Intralinks. Creative, energetic and self-driven, the MSPM understands the customer's existing Intralinks legacy implementations, and will be able to scope the migration level of effort, teach and train the Intralinks Migration Specialist staff to do the same. This position will be expected to manage 10-15 migrations at a time. The MSPM is expected to have an in- depth understanding of Intralinks' legacy products and platforms to be migrated, as well as the new Intralinks products and platforms that are the target of these migrations.
Why You Will Love It Here!
Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
Ensure consistently positive customer experiences by providing oversight and project management for migration planning, project tracking, delivery, and technical issue resolution
Help to train and mentor Intralinks Migration Specialists on migration process and related Intralinks products and tools
Work with customer subject matter experts and Intralinks project team to identify, define, collate, document, and communicate data migration requirements
Synthesize customer migration requirements to estimate the migration level of effort and project plan and utilize this information to author migration SOW
Strategize and plan the entire Intralinks migration considering risks, timelines, and potential impacts
Oversee the entire migration process from legacy data mapping to QC of the migrated data, which may require unexpected adjustments to the process and schedule
Provide regular status updates to customer and Intralinks stakeholders
Document everything from the strategies used to the exact migration processes put in place-including documenting any fixes or adjustments made
Develop best practices, processes, and standards to continuously improve the Intralinks data migration process
Coordinate migration pipeline by educating, strategizing, and planning with account teams
Help to develop a continuous migration education and awareness program and coordinate training sessions as required
Troubleshoot and track product and migration tool issues with product management and engineering teams to ensure that critical migration issues are documented and escalated in an expeditious manner for resolution
Ensure compliance with regulatory requirements and guidelines for all migrated data
What You Will Bring:
Bachelor's Degree in information management systems, computer science, or related field.
Relevant experience in project management and data migration
Excellent oral and written communication skills, and presentation skills
Proficiency with MS Office applications including Excel, Word, Visio, Outlook, and Power Point
Ability to lead and direct a team of migration specialists
Desired Attributes
Detail oriented
Possess a clear, professional, friendly, and informative communication style
Enjoy creative problem and new challenges
Are a self-directed learner and highly motivated to succeed
Thrive in a dynamic startup environment, and are comfortable with ambiguity
Adapt quickly to changing priorities and evolving customer needs
It would be great if you also:
Experience with the Intralinks Platform
Demonstrated experience working in Alternative Investments, with an understanding on how business processes work within that vertical.
Proven knowledge of SaaS Alternative Investment and VDR solution technologies
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: ************************
#LI-MB3
#CA-MB
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.NY: Salary range for the position: 100000 USD to 110000 USD.
Auto-ApplyData Migration Specialist
Remote job
Buildout is a family of CRE software products that help the best brokers to find, win, market, and transact properties to maximize their deal efforts and maximize wins. Our core belief is that successful commercial real estate is broker-led, but tech-enabled. That we play a critical role in maximizing the brokers time to focus on what they do best. As a result, Buildout has become the not-so-secret weapon for more than 150,000+ brokers and investors. Ultimately, we exist to serve the entire CRE industry and because of that unwavering focus, all the best brokers use Buildout. Learn more about who we are, what we do, and why we're changing the face of CRE tech on our website: **********************
The Opportunity
We're hiring a Data Migration Specialist who will be the go‑to data expert to turn a customer's complex export into clean and usable data in Buildout. You'll partner with customers at pivotal moments across the customer journey-from pre‑sales scoping calls, to onboarding implementations, to the occasional post‑launch data request-ensuring customers start strong and stay successful. Your work translates messy spreadsheets into meaningful records, shortens time‑to‑value, unblocks implementations, and prevents churn.
This role is a unique blend of customer consultation and technical execution. You'll spend time working directly with customers to guide them through their data journey, while also independently performing the data migrations that ensure their success.
How You'll Contribute
You will play an active role in your customers' onboarding journey by attending kick-off calls and ongoing check-ins, acting as the SME on data quality, and collaborating with internal teams to set customers up for success
You will facilitate the movement of Customer data from their own home-grown spreadsheets and other CRMs/systems into Buildout
Clean-up and manipulate customer data so it is ready for import
Schedule calls with customers as needed to review and clarify data
Import the data into the Buildout system
QA the data that was imported & deliver to customer
You will help to define the project scope, goals and deliverables to ensure both the Customer and internal teams are aligned
You will collaborate with other departments on behalf of your Customer to resolve issues and coordinate requests as needed
You will monitor your Customers' progress to ensure their project stays on track and escalate potential blockers internally
What Makes a Great Candidate
You have experience migrating and/or importing data into a CRM (Salesforce experience preferred)
You are skilled in data manipulation using tools like Microsoft Excel, Google Sheets or .CSV files
You are passionate about working with customers directly and ensuring their success
You have clear, customer‑friendly communication and are able to explain technical topics simply and set expectations with confidence.
You have strong time management and organization skills to manage parallel customer requests and timelines
You have the ability to identify potential roadblocks and take initiative to swiftly resolve
Nice to have:
Experience working in a B2B SaaS organization
Experience with Atlassian (Jira & Confluence), and screen sharing tools
Experience in Commercial Real Estate (CRE) industry
We know there are great candidates who won't check all of these boxes, and we also know you might bring important skills that we haven't considered. If that's you, don't hesitate to apply and tell us about yourself.
Location: This is a fully remote role open across most of the US.
Compensation: The compensation range for this position is $65,000 - $75,000.
Reporting To: Jason Loeffler, our Senior Manager of Implementation
Perks & Benefits
This program includes:
Impactful insurance and benefit options, including 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine, and a wellness benefit of $400/year.
Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days
401(k) with 4% company match and immediate vesting
A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff
Challenging problems to solve with a committed and supportive team who are invested in your growth and development
A wonderfully quirky culture where you're encouraged to bring your whole self to work
Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@buildout.com and let us know the nature of your request and your contact information and we will consider your request.
Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities.
For more information about our privacy practices please visit our Privacy Policy. By submitting your application, California residents consent to Buildout processing your personal information for the purpose of assessing your candidacy for this position in accordance of our Privacy Notice for Prospective California Employees.
Auto-ApplyClinical Field Specialist, CO, WY, UT
Remote job
Duties and Responsibilities:
The Clinical Field Specialist responsibilities will provide clinical insight and educational support and training on the technical applications of TriSalus Life Sciences products and will establish and maintain strong customer relationships with Interventional Radiology healthcare professionals and organizations. The Clinical Field Specialist will work with the Sales Managers within defined geographic area to meet existing and potential customers and champion the clinical needs for customers. This role will discuss and demonstrate how TriSalus products can help clinician providers achieve their goals and meet patient needs. By providing case coverage, the Clinical Specialist will provide technical training in a clinical and/or interventional radiology environment and contribute to improving the overall customer experience by focusing on clinical uses, education and gathering customer insights. The Clinical Field Specialist will work closely with others in the organization (i.e. Sales, Service, Marketing, R&D etc.) to ensure customer needs are being met.
Responsibilities :
Meets with existing and potential customers to identify their clinical needs, goals, and constraints related to patient care and provides creative and feasible solutions using company products.
Serves as the primary resource for clinical support in the areas of coverage, troubleshooting, and in-service education for the company products.
Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion.
Assist in sales and ongoing support of TriNav to promote consistent utilization.
Transfers account knowledge and other requested information to the Sales Manager on a weekly basis.
Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required.
Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively deliver presentations and event creation/coordination with key Opinion Leaders.
Must act with a sense of urgency, with a focus one driving utilization and ensuring excellent procedural outcomes.
Understand company's and competitors' products and workflows and provide recommendations on improvements
Has a strong desire to work in a fast-paced, startup environment while consistently adapting to change.
The ability to work independently within a teamwork environment.
The Clinical Field Specialist reports to the Area Sales Director.
Qualifications
Education & Certifications:
BA/BS or equivalent in related discipline preferred
Work Experience:
Clinical teaching/in-servicing, medical training (RN, IR Technician, etc.) preferred.
5+ years of directly related experience in heathcare industry preferred
Strong clinical orientation, experience with products for use in interventional radiology, radiology/cardiology strongly preferred.
Proven skills in leadership, management and communication including presentations
Knowledge, Skills & Abilities:
Ability to influence clinical decision making
Ability to work independently in the context of a team environment
Ability to meet vendor credentialing requirements
Proven ability to build maintain positive relationships with peers and colleagues across organization levels
Excellent verbal and written communication skills, including ability to effectively communicate with Executive team and outside customers
Positive, humble attitude that seeks feedback and accepts it from all comers; owns mistakes, learns from them and quickly makes the correction
Computer proficiency (MS Office - Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude.
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Up to 50% domestic and overnight travel to meet the client's needs - required
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