Milford Regional Medical Center Remote jobs

The Business Administrator provides high level support to the Chief of Nephrology and the Administrative Director to meet the organizational needs and objectives of the Section. The Business Administrator must have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to balance multiple priorities. The Business Administrator should be proactive with identifying issues, and taking initiative to develop effective solutions. Position: Business Administrator Department: Nephrology Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Key Functions/Responsibilities: Manages the Section Chief's contacts and calendar Responsible for scheduling and planning Section meetings and events Coordinates outreach efforts for professional and personal milestones recognized by the Section. Updates faculty PTO and clinical schedule swap requests. Coordinates onboarding and offboarding for volunteer and student personnel Assists with faculty administration including credentialing, enrollment, appointments, promotions, and other support. Manages access to Nephrology work areas Creates and manages content on the Nephrology BUMC & BMC websites, social media sites, and electronic announcement boards. Drafts and distributes communications to internal and external stakeholders. Manages and maintains all Section records. databases, directories, and distribution lists. Serves as the administrative resource for IT, Facilities, and other Section operations. Additional duties as assigned by Section leadership. JOB REQUIREMENTS EDUCATION: Associate's degree in Business Administration, Business management (or equivalent) plus 1 year related experience (will consider equivalent combination of formal education and experience, i.e. HS/GED plus 3 years related experience). CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: None EXPERIENCE: Candidates must have at least 1 year of administrative or office experience. KNOWLEDGE AND SKILLS: Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and WordPress Excellent written, verbal, and interpersonal communication skills. Demonstrated professionalism when working with sensitive information Highly organized and detail oriented The ability and initiative to anticipate next steps needed to complete projects. In person 4 days per week, with a remote option during the 5th business day. Compensation Range: $0.00- $0.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

We are seeking a meticulous and proactive individual to join our HR team as an HR Compliance Auditor and Workplace Accommodations Manager. This role will focus on conducting comprehensive audits of HR processes, policies, and records to ensure compliance with legal and regulatory requirements. Additionally, the position will administer workplace accommodations for employees. Position: HR Compliance and Workplace Accommodations Manager Department: Human Resources Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Key Responsibilities: * Conduct location audits to assess compliance with HR policies and procedures across all organizational sites. * Perform audits of work models to ensure adherence to applicable laws and regulations, including remote work arrangements. * Conduct audits based on management levels to ensure consistency and fairness in HR practices and decision-making. * Conduct pay audits to ensure compliance with wage and hour laws, including minimum wage and overtime requirements. * Conduct personnel file audits to ensure accuracy, completeness, and compliance with record-keeping regulations. * Perform audits of all licenses and training records to ensure employees maintain required certifications and qualifications. * Conduct audits of policy changes to assess implementation and effectiveness across the organization. * Perform documentation audits to ensure compliance with electronic signature policies and procedures. * Provide support for vaccine-related initiatives, including tracking vaccination status and compliance. * Ensure labor law posters are up-to-date and posted in all organizational locations as required by law. * Develop and maintain a record retention policy to ensure compliance with legal requirements for document retention. * Oversee the I-9 process, including verification and record-keeping in compliance with immigration laws. * Manage the background check process, ensuring compliance with state regulations. * Conduct audits of personnel demographics data to ensure accuracy and compliance with reporting requirements. * Perform return-to-work audits to ensure compliance with policies and procedures for employees returning from leave. * Conduct audits of earned time (e.g., vacation, sick leave) to ensure accuracy and compliance with applicable laws and policies. * Perform state registration audits to ensure compliance with registration requirements in all jurisdictions where the organization operates. * Serve as the point of contact for onsite or Zoom visits to provide HR documentation for joint commission, DPH, federal, and state agencies. * Conduct location audits for HR policy compliance across organizational sites. * Collaborate with employees, managers, and HR to assess accommodation needs and determine reasonable accommodations based on individual circumstances and job requirements. * Ensure compliance with applicable laws and regulations, including the Americans with Disabilities Act (ADA), by developing, implementing, and enforcing accommodation policies and procedures. * Maintain accurate and confidential records of accommodation requests, assessments, approvals, and outcomes in accordance with privacy regulations and organizational policies. * Communicate accommodation procedures, rights, and resources to employees, managers, and HR professionals through training sessions, presentations, and written materials. * Coordinate with external vendors and service providers to facilitate the procurement of assistive devices, ergonomic equipment, and other accommodations as needed. * Oversee the implementation of approved accommodations, including the installation of equipment, modifications to workspaces, and provision of support services. * Advocate for accessibility initiatives and promote a culture of inclusivity by raising awareness of disability-related issues and best practices. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Bachelor's Degree required; preferred in Human Resources Management, Business Administration, or a related field CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: EXPERIENCE: Minimum of 5 years of related experience is required. Minimum of 2 years of experience in HR, preferred in compliance auditing, including conducting comprehensive audits of HR processes, policies, and records. Proven track record in managing workplace accommodations, assessing needs, determining reasonable accommodations, and ensuring compliance with disability laws. Experience interpreting and applying federal, state, and local employment laws and regulations, with a focus on wage and hour laws, record-keeping requirements, and anti-discrimination laws. KNOWLEDGE, SKILLS & ABILITIES (KSA): Thorough knowledge of federal, state, and local employment laws, particularly in HR compliance auditing and workplace accommodations. Strong analytical and communication skills, with the ability to interpret complex regulations and effectively communicate compliance requirements. Excellent organizational and time management abilities, capable of managing multiple audits and accommodation requests simultaneously while meeting deadlines. Compensation Range: $72,500.00- $105,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions * Conduct proactive outreach within the community to identify individuals in need of behavioral health services. * Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. * Conduct initial assessments to identify the behavioral health needs of individuals. * Provide information and referrals to appropriate behavioral health services and resources. * Respond to crisis situations and provide immediate support and intervention. * Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. * Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. * Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience * minimum of 1-3years of military experience with at least one deployment preferred but not required * must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities * Strong knowledge of behavioral health services, resources, and crisis intervention techniques. * Excellent communication, interpersonal, and organizational skills. * Ability to work independently and collaboratively within a team. * Sensitivity to the understanding of the social determinants of health. * Proficiency in using electronic health records and documentation systems. * Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. December 2025 & January 2026 start dates are open for the sites below: North Region, Marblehead, MA and Swampscott, MA South Region, Jamaica Plain East Region - Boston and surrounding Regional, Complex Care Coordinator, Multiple Locations The Care team supports and coordinates health care for primary care patients with complex health issues. Population Health Services Organization vision is to enable health care providers and patients in our Accountable Care Organization to achieve the best outcomes in the nation. Apply to one of our Regions! Multi-Practice Regions are hiring Care Coordinators to support MGB practices and patients within four regions. This role requires weekly onsite work at MGB practices with patients and their care team, will include Somerville and Community Practices in assigned regions; North (North Shore), South, East and West/ Metro West Bilingual candidates highly preferred! Regions are comprised of practices within. Depending on region, sites include Boston, surrounding areas: Metro West, North Shore, South Shore and Boston proper (East). North region includes New Hampshire sites within region. MGB local sites and primary sites are a wonderful meeting place for patients and their Care Coordinator. Job Summary The Opportunity As part of The Integrated Care Management Program (iCMP), You will support and coordinates health care for primary care patients with complex health issues. Our team's guiding principles are to: * Keep patients healthy and at home as long as possible * Better understand our patients' health needs to guide timely and effective care * Use performance and benchmark data to identify and act on opportunities for improvement * Strengthen our performance in risk contracts so we can reinvest in our patients by partnering with providers across our hospitals and clinics to develop impactful interventions The Complex Care Coordinator is vital to the multi-disciplinary team of clinicians serving MGB's highest risk patients. The Complex Care Coordinator will coordinate all non-clinical patient needs, help with the connection to the primary care offices and support the patients to achieve their care goals by helping them connect to community resources and services, address social barriers and support patients through reminders and education reinforcement. Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience. Assist with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes. What You'll Do * Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process. * Serve as a liaison between patients, healthcare providers, and other relevant stakeholders. * Collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans. * Assist patients in understanding and adhering to their care plans. * Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services. * Educate patients and their families about their medical conditions, treatment options, and self-care strategies. * Ensure that patients are informed and empowered to actively participate in their healthcare decisions. * Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals Qualifications What You'll Bring * Bachelor's Degree in a health-related field, public health, or human services. * Related experience in lieu of degree may be reviewed and considered. * Minimum one year experience in care coordination, population health, or a related healthcare role. Internship or other transferable experience will be accepted. * Experience in navigating healthcare systems, patient advocacy, and understanding of medical/social services. * Bilingual Spanish / English highly preferred for many sites, including Boston and Jaimica Plain sites. Skills & Abilities for Success * Experience documenting in Electronic Health Records, scheduling platforms, and data tracking tools. * Prior experience in managed care, care management, or hospital-based care coordination. * Bilingual or multilingual ability is a plus, especially in languages relevant to the patient population such as Spanish, Portuguese, and Haitian-Creole. * Excellent communication and interpersonal skills. * Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences. * Exceptional organizational and time management skills. * Exceptional ability to work autonomously while supporting a multidisciplinary team. What You'll Get * Great benefits and retirement plans * Experience navigating a large healthcare system as a liaison to patients * Valuable connections in your assigned region * Experience in a fast paced, mission driven organization where the patient comes first * Cross collaboration with MGB colleagues, RNs and patient care team Additional Job Details (if applicable) Onsite Flexible Hybrid Working Model Coordinators will be assigned multiple sites within one region, based on business needs, geographic preference and current home address * M-F Eastern Business Hours * Reliable transportation required * Onsite weekly travel includes Somerville / Community practices within region you are assigned; North, South, East or West * Up to 5 days onsite weekly at various locations, community practices, must be flexible within assigned region and patient needs, typically 1 day remote work per week * Monthly meetings onsite in Somerville, scheduled with notice * Must be open to Somerville and assigned Primary Care sites, local to assigned region for weekly onsite commuting needs * Remote work requires stable, secure, quiet, HIPPA compliant working station Other Regional details, South Bilingual Spanish / English highly preferred for Jamaica Plain, MA Bellingham, MA Braintree, MA Brookline, MA Foxboro, MA Franklin, MA Medfield, MA Nantucket, MA Oak Bluffs, MA Pembroke, MA West Roxbury Westwood Weymouth/Pembroke West Newton, MA Wellesley, MA Andover, MA Bedford, MA Belchertown, MA Burlington, MA Concord, MA* Deerfield, MA Easthampton, MA Framingham, MA Hopkinton, MA Milford, MA Millis, MA Natick, MA Norwood Needham Newton* Waltham, MA Walpole, MA Watertown, MA Wellesley, MA West Roxbury, MA East Boston, MA (Downtown) Charlestown, MA Chelsea, MA Chestnut Hill Everett, MA Medford, MA Revere, MA Somerville, MA North Marblehead, MA and Swampscott, MA Merrimack Valley Peabody, MA Beverly, MA Danvers, MA Lynn, MA Newburyport, MA/ Peabody, MA Haverhill/Lawrence, MA Rowley, MA Salem, MA Saugus, MA Practices can also include Cape Code area - Woods Hole and the Islands (Martha's Vineyard Oak Bluffs, MA and Nantucket Cottage Hospital) New Hire will be aligned to region and practices within based on business need and proximity Remote Type Hybrid Work Location 399 Revolution Drive Pay Range $25.00 - $35.77/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The role of a Cancer Registrar is to comply cancer registry operations as directed by Senior Cancer Registrar and in compliance with facility needs, State and Commission on Cancer requirements. The role of a Cancer Registrar is to comply cancer registry operations as directed by Senior Cancer Registrar and in compliance with facility needs, State and Commission on Cancer requirements. Remote work opportunity. Position: Cancer Registrar Department: Tumor Registry Schedule: Part Time JOB REQUIREMENTS EDUCATION: * Associate's degree (or equivalent combination of formal education and experience). * For candidates with an Associate's degree or coding program certificate, work requires 3 years minimum relevant healthcare experience. * For candidates with high school diploma, work requires at least 5 years relevant healthcare experience. CERTIFICATIONS, LICENSES, AND REGISTRATIONS: * Certified Tumor Registrar (CTR) through the National Cancer Registrars Association's (NCRA) Council. KNOWLEDGE AND SKILLS: * Knowledge of medical terminology and tumor registry coding principles (e.g. ICD-0, FORDS, SEER, etc.) * Extensive knowledge and advanced education of American college of Surgeons (ACoS) and Commission on Cancer (COC) accreditation standards * Previous registry management experience * Excellent written and oral communication skills * Proficient with Microsoft Word, Excel, PowerPoint. Proficient with Cancer Registry System (METRIQ or equivalent). * Demonstrate excellent organizational and communication skills. * Ability to work well independently and efficiently with strong attention to detail. * Manage time effectively and prioritize workload. * Understand and adhere to institutional confidentiality guidelines at all times. Compensation Range: $27.88- $40.38 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is hiring for two Behavioral Health Specialists to work as part of an interdisciplinary care team providing expert recommendations for managing behavioral health conditions and providing specialized coordination of care for enrollees with Serious Mental Illness (SMI) and Substance Use Disorders (SUD). As the behavioral health clinical expert on the Interdisciplinary Care Team, the Behavioral Health Specialist partners with the Interdisciplinary Care Team, facilities, and providers to address behavioral health challenges, evaluate treatment options, and implement targeted strategies and interventions. Essential Functions * Collaborate with interdisciplinary care teams (ICT)-including LTSC, GSSC, primary care providers, specialists, and behavioral health treatment facilities-to support program enhancements, process improvements, care coordination, discharge planning, and aftercare. * Participate actively in ICT meetings, contributing insights on behavioral health concerns, treatment options, care strategies, and engaging in collaborative decision-making regarding enrollees' care. * Receive and triage behavioral health and substance use referrals, coordinating with the ICT and primary care providers to refer enrollees to appropriate inpatient or outpatient services. * Develop, update, and implement enrollee-centered care plans in collaboration with enrollees and care teams, promoting self-care, shared decision-making, and addressing identified needs through routine engagement and proactive outreach. * Conduct outreach, assessments, and home visits via telephonic, electronic, or in-person contact for identified enrollees, including routine evaluations and post-transition care. * Monitor clinical status to identify early signs of deterioration, intervening proactively with the ICT to prevent unnecessary hospitalizations and escalate behavioral health needs during weekly case conferences. * Establish consistent communication and reporting schedules with providers and enrollees to review enrollee status, progress toward goals, care needs, utilization plans, and follow-up. * Ensure compliance with DSNP regulations and quality assurance standards by documenting, monitoring, and evaluating enrollee interventions and care plans accurately within electronic medical record systems. * Serve as a key resource and liaison within the ICT by addressing enrollee questions, concerns, and care needs, facilitating access to services, and performing additional duties as assigned by the supervisor. Qualifications * Master's Degree required * Licensed Independent Clinical Social Worker (LICSW) required * Minimum 3 years of direct clinical experience required * Certified Case Management Certification preferred * Previous counseling experience 5-7 years preferred * Experience with community case management preferred * Experience with Dually Eligible Enrollees (Medicare and Medicaid) preferred * NCQA experience preferred Skills for Success * Competency in working with multiple health care computer platforms, * EPIC experience preferred * Experience working with individuals with complex medical, behavioral, and social needs * Strong communication and interpersonal skills to effectively engage with enrollees and interdisciplinary teams * Critical thinking and problem-solving skills. Demonstrates autonomy in decision-making * Strong organizational skills with an ability to manage routine work, triage and reset priorities as needed * Interpersonal skills and ability to work effectively with providers and their staff to develop rapport, build trust, and promote Population Health initiatives. Excellent oral, written, and telephonic skills and abilities * Competency in working with multiple health care computer platforms * Ability to work effectively in a complex fast fast-paced medical environment and multiple practice locations * Ability to work independently while contributing to a collaborative team environment * Knowledge of healthcare and community BH services to assist enrollees effectively * Must be comfortable with change, have the ability to adapt and pivot as part of continuous process improvement activities Additional Job Details (if applicable) Working Model Required * This is a full-time position with a schedule of Monday through Friday, 8:30 AM-5:00 PM EDT with the ability to flex hours to meet members' needs * This is a hybrid schedule, which includes practice-based work, remote work, and in-person home and community visits (these days will vary weekly and these visits may increase as the program launches) * Must be local, ideally in Eastern, MA with the ability to travel to the community. * This role offers autonomy to build own schedule to accommodate members' needs. * Remote working days require stable, quiet, secure, compliant working station and access to Teams Video via MGB equipment Our goal will be to geographically align employees, which depends on residence, and can vary based on business needs, member enrollment, and team staffing. Employees must accommodate the hybrid work model, including practice-based work, remote work, and in-person home and community visits with members. The member population will reside primarily in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The responsibilities and caseload may be adjusted based on enrollment trends. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role will be covering oral maxillofacial/ dental. This is a fully remote position. Job Summary Summary: Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue cycle activities. Provides research support to the manager and assigned practices related to accounts receivable management, patient customer service complaints and Third Party Requests for information. Does this position require Patient Care? No Essential Functions: Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files. * Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets. * Provides research and follow-up for inquiries from Customer Service. * Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review. * Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas. * Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval. * Assist with the orientation and training of new staff. Qualifications Education High School Diploma or Equivalent required Experience Revenue, billing and related experience 2-3 years required Knowledge, Skills and Abilities * Strong knowledge of medical billing and payer requirements. * Excellent leadership and team management skills. * Proficiency in billing software and electronic health records (EHR) systems. * Strong analytical and problem-solving abilities. * Exceptional communication and interpersonal skills. * Ability to handle multiple tasks and work under pressure. * Ability to work with a high degree of accuracy. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Opportunity Join a skilled team to help impact MGB's data and transform complex healthcare data into actionable insights! * Full Time * Comprehensive Benefits * PTO accrues day 1 * Hybrid Working Model The Hospital Integrated Research Organization (HIRO) at Mass General Brigham is a strategic, data-driven initiative focused on streamlining industry-sponsored research and generating high-quality real-world evidence (RWE). We are seeking a highly motivated and detail-oriented Data Analyst to join our team. This teammate will play a key role in supporting HIRO's RWE initiatives by transforming complex healthcare data into actionable insights. The ideal candidate is passionate about healthcare data and analytics, thrives in a collaborative and fast-paced environment, and brings a strong blend of technical expertise and communication skills. Reporting to the Director of Data Science and Analytics (DSA), the Data Analyst will work cross-functionally to support research and operational goals through data extraction, analysis, and visualization. Qualifications Key Responsibilities * Extract, clean, and analyze large-scale healthcare datasets from diverse sources (e.g., EHRs, claims, registries). * Ensure data quality, integrity, privacy, and security in compliance with HIPAA and institutional policies. * Develop and maintain data models, dashboards, and reports to support research and operational decision-making. * Identify trends, patterns, and anomalies to generate actionable insights. * Conduct ad hoc analyses and respond to data requests from internal stakeholders. * Communicate findings clearly through visualizations and presentations tailored to both technical and non-technical audiences. * Collaborate with cross-functional teams to support data-driven strategies and initiatives. * Stay current with healthcare data standards, analytics tools, and industry best practices. Qualifications * 1-2 years experience extracting healthcare EMR data using SQL highly preferred * Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Health Informatics, or a related field. * Minimum of 2 years of experience in a data analyst or similar role, preferably in a healthcare or clinical research setting. * Strong SQL skills required for data extraction, transformation, and reporting. Candidates must demonstrate advanced proficiency in writing, optimizing, and troubleshooting complex queries, with working familiarity with SQL Server environments. * Proficiency in at least one analytical programming language such as Python or R. * Experience working with healthcare data (e.g., EHRs, claims, registries); familiarity with data standards such as OMOP is a plus. * Experience with data visualization tools (e.g., Tableau, Power BI) is desirable. * Advanced proficiency in Microsoft Office tools, including Excel, PowerPoint, and Word. * Strong analytical thinking, attention to detail, and problem-solving skills. * Excellent organizational and time management abilities; capable of managing multiple priorities in a fast-paced environment. * Strong written and verbal communication skills. * Ability to work independently and collaboratively within a team-based structure. Additional Job Details (if applicable) Working Model * M-F Eastern Business Hours required * Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) * Remote working days require stable, secure, quiet, compliant working station using MGB issued equipment, including use of Teams Video Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Community-based Clinical Care Manager, Registered Nurse for our Duals plans, we are hiring for three Clinical Care Managers within our communities! The Clinical Care Manager Nurse requires an active RN license and the ability to accommodate a hybrid work model that requires travel in the area M-F, including practice-based, remote work, and in-person home and community visits to Duals members. The ideal candidate will reside in Eastern, MA area, given our membership. Clinical Care Managers (3 total) will be geographically aligned, within proximity, as member enrollment progresses. The population will primarily include enrollees residing in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The Clinical Care Manager's responsibilities and caseload may be adjusted based on enrollee enrollment trends. Job Summary The Opportunity Mass General Brigham Health Plan seeks a Registered Nurse (RN) Clinical Care Manager to work as part of an interdisciplinary care team providing care management for health plan enrollees with complex medical, behavioral, and social needs, including Severe and Persistent Mental Illness (SPMI). As a clinical expert on the interdisciplinary team, the Clinical Care Manager conducts assessments, develops enrollee centered care plans, coordinates care, provides health education, and collaborates with providers to ensure comprehensive support. This position requires an active RN license and a hybrid working model, including practice-based, remote work and enrollee in-person home and community visits as needed. The population will primarily include enrollees residing in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The Clinical Manager's responsibilities and caseload may be adjusted based on enrollee enrollment trends. What You'll Do: * Collaborate with the interdisciplinary care team-including LTSC, GSSC, primary care providers, and specialists-to support program enhancements, process improvements, and comprehensive care coordination. * Participate in interdisciplinary care team meetings, ensuring medication reconciliation, timely follow-ups after hospitalization, quality gap closures, and consistent communication with providers and enrollees. * Develop, update, and implement individualized, enrollee-centered care plans in collaboration with enrollees and the care team, incorporating self-care, shared decision-making, and addressing behavioral health needs. * Conduct outreach, assessments, and home visits using telephonic, electronic, or in-person methods to evaluate clinical status, identify needs, and provide ongoing community-based care management or appropriate referrals. * Monitor enrollees' clinical status for early signs of deterioration, proactively intervene to prevent unnecessary hospitalizations, and act as the clinical escalation point for urgent issues through triage, telephonic support, and care coordination. * Provide health education, coaching, and routine engagement to assigned enrollees, proactively addressing questions, concerns, and facilitating access to providers and supportive services. * Utilize electronic medical record systems to accurately document, monitor, and evaluate enrollee interventions and care plans, ensuring compliance with DSNP regulations and internal policies. * Serve as a clinical resource and lead interdisciplinary care team member for assigned enrollees, supporting compliance initiatives, quality assurance, and collaborating with care management leadership on challenging cases. * Perform additional duties as assigned by supervisors to support care management goals and promote enrollee well-being. Qualifications Qualifications * Associate's Degree Nursing required or Bachelor's Degree Nursing preferred * Massachusetts Registered Nurse required * Basic Life Support [BLS Certification] preferred * At least 2-3 years of experience in health plan or community case management is highly preferred * Experience with Dual Eligible Populations (Medicare and Medicaid) highly preferred * Certified Case Management Certification preferred Skills for Success * Exceptional communication abilities with active listening skills * Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. * Ability to establish strong rapport and relationships with patients and staff. * Proficient in Microsoft Office and industry related software programs. * Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. * Ability to maintain client and staff confidentiality. * Understanding of diagnostic criteria for dual conditions and the ability to conceptualize modalities and placement criteria within the continuum of care. * Knowledge of Healthcare and Managed Care preferred. Additional Job Details (if applicable) Working Model Required * M-F Eastern Business Hours required 830a-5pm ET * This is a full-time, benefits eligible role * Onsite Practice-based, remote work and enrollee in-person home and community visits * Weekly multiple, variable days in the field needed * Reliable transportation and valid driver's license required * Must be local, ideally in Eastern, MA. Community capable with autonomy to build own schedule to accommodate members' needs. * The Clinical Care Manager must be flexible for training, field work and business needs, this can very per week in person, as well as telephonic or virtual assessments are possible. * Field work may be increased as the program launches * Remote working days require stable, quiet, secure, compliant working station Our goal will be to geographically align Clinical Care Managers (3), this depends on residence, and can vary based on business needs, member enrollment and team staffing. The population will primarily include enrollees residing in Essex, Middlesex, Suffolk, and Norfolk counties. The Clinical Care Manager's responsibilities and caseload may be adjusted based on enrollee enrollment trends. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $58,656.00 - $142,448.80/Annual Grade 98TEMP At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for assisting assigned departments in supporting information systems and technology initiatives. Provided hands-on experience, contributing areas such as data management, system maintenance, and user support. Essential functions will vary depending on the specific internship assignment. Essential Functions * Assist in troubleshooting and resolving technical issues. * May provide user support for software applications and hardware devices. * Help maintain accurate and up-to-date records of systems. * Assist with data entry, validation, and reporting tasks. * Assist in monitoring and maintaining system performance and security. * Help implement updates and patches to software applications. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience Experience in pursuing a degree in Computer Science, Information Technology, Health Informatics, or a related field 0-1 year required Knowledge, Skills and Abilities * Basic understanding of information systems and healthcare technology preferred. * Familiarity with Microsoft Office Suite and database management tools. * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. Additional Job Details (if applicable) * M-F Eastern Business Hours required * Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) * Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Boston Medical Center (BMC) provides a specialty pharmacy service to serve the complex medication needs of its chronic patients. BMC Specialty Pharmacy will provide patients who require specialty drugs a comprehensive service program that includes an on-site pharmacy staffed with a care team that includes: Pharmacists, Pharmacy Technicians, Pharmacy Liaisons, and Medication Access Coordinators. The cornerstone of BMC's Specialty Pharmacy approach is an unparalleled level of integration with the clinical team coupled with highly personalized service, thus driving better outcomes at lower cost. The Medication Access Coordinator is a unique role that provides integrated support to patients and pharmacists by providing a ‘hands-on' approach to total quality patient care. This position is considered essential to the growth and maintenance of the specialty pharmacy business line and is considered at the core of supporting health system operating margin. Management of specialty patients and their drugs is done in a manner that is similar to management of sales accounts. This hybridized role is a unique combination of patient service delivery and business performance. The Medication Access Coordinator works closely with patients to deliver a full continuum of medication adherence support by utilizing BMC's various tools and applications. This support includes encouraging patients of clinics to utilize BMC pharmacy to fully benefit from its superior patient care services, following the patient through successful medication acquisition, and taking ownership of patient outcomes. Given that the Medication Access Coordinator may be located in a clinical area, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. The Medication Access Coordinator is responsible for providing technician pharmacy services with an emphasis on performing assigned tasks that require working independently and increased competency skills relating to patient medication therapy. As a key individual providing pharmacy services within the clinic, the Medication Access Coordinator is responsible for liaising between patients, pharmacies, payers, and providers with high accountability for follow through and task management. Position: Medication Access Coordinator Department: Specialty Pharmacy Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Patient Relationship Development and Client Sales - Responsible for managing and growing patient account base by recruitment and retention of specialty pharmacy services driven through BMC Health System Sales and recruitment functions Patient Liaisons are assigned specific responsibilities in which they are given target goals and expectations in recruitment of patients into the specialty program at BMC Such target goals are measured and evaluated on a consistent basis through various reporting customer relationship platforms, and through revenue performance of each individual specialty service line Recruitment functions may include following up on provided leads for new business in clinic, and generating leads through provider relationships or direct customer service engagements Patient Retention Encourages patients of clinics to utilize BMC pharmacy to fully benefit from its superior patient care services Work closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications Responsible for ensuring patient outcomes associated with medication adherence and triaging patient needs to pharmacist to ensure patient maintains safe usage of medication Provide outbound therapy/medication adherence check-ups by process refills to ensure no gaps in refills/treatment Boost customer loyalty by offering exceptional care and a positive experience Retention of patient business is essential for growth and thus is measured as closely as the sales and recruitment functions of patient liaisons Personnel Responsibilities - Responsible for building and maintaining relationships with providers, care teams, and ancillary support necessary to sustain sales and recruitment functions Internal Relationships Developing and growing trusting relationships with providers and hospital staff to provide highest level of care for a complex patient panel Integrating with clinic staff to represent the department of pharmacy and take ownership of medication needs for patients seen in the clinic Motivate team members by training, mentoring and providing support to colleagues in operational area Maintaining and supporting pharmacy interdepartmental relationships and management to ensure seamless transition of patient care from clinic to pharmacy External Relationships Developing and growing trusting relationships with patients to provide highest level of care Growing and maintaining relationships with payers and manufacturers to aid in medication access and patient care Operational Responsibilities - Technical savvy, communicating at all levels of the hospital organization and problem solving are required Oversight over operational area, serving as an area expert for leadership across hospital. Able to answer questions, suggest improvements, and streamline operations in oversight area effectively and efficiently. Coordinate care across patient health care needs including lab and appointment follow up as needed for medication access and adherence Ability to research needed information to provide the patient with comprehensive care using available resources Process orders, forms, and applications such as initiating prior authorizations, copay assistance or connecting patient with financial services Advocate for patients towards achieving health goals by reducing barriers for medication access and encouraging patients towards proper medication use Ability to interpret and pull clinical documentation as needed to meet payor criteria for drug approvals Remain up to date with payer criteria in designated work area and act as an area expert in medication approval requirements Route calls to other team members whenever appropriate Make relevant notes from customer interactions. Identifying any pharmacy related issues that customers might be struggling with or need guidance for. Navigate patient Electronic Medical Record (EMR) to effectively answer questions and/or provide documentation as needed for prior authorizations Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up. Communicate with providers (Doctors, Nurses, Clinical Pharmacists) in person, over the phone, and through written transmission via EMR in a timely and professional manner Communicate with Specialty Pharmacy Management, Medical Directors, and Practice Managers to provide support for new and ongoing hospital initiatives Resolve high level patient care issues and situational awareness around when to involve managers and/ or clinicians Demonstrate resourcefulness in the face of challenges and providing workable solutions to complex problems Capacity to work independently by managing workload and meeting established goals in a fast paced environment Participate in departmental and organizational committees as assigned. Train and support new staff in understanding and learning the expectations for day-to-day operations in a specific role Under the direct supervision of leadership, supports the department in the ethical practice of pharmacy on a daily basis by providing effective, appropriate, and safe pharmacy services. Exemplifies the creation and maintenance of a healthy work environment. A healthy work environment is one where each member of the team feels supported and held accountable for their actions based on clearly defined standards and expectations. Conducts interpersonal communications and assistance with patients, visitors, physicians, and fellow team members in a courteous and friendly manner. Refers patients and visitors to pharmacist or manager on matters requiring their attention. Greets customers and provide a positive customer service experience and service recovery conflict resolution when appropriate; assist customers with their questions, problems and complaints in person and via the phone in professional manner; obtains information for new prescriptions, while maintaining customer / patient confidentiality. For prescriptions related inquiries offer a pharmacist consult. Refer all clinician and customer clinical questions to a pharmacist as appropriate. Communicates to pharmacists and/or pharmacy manager on the maintenance and malfunctioning of equipment and unsafe working conditions. Must adhere to all of BMC's RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: HS Diploma or G.E.D. required AA or BA preferred CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Must be registered as a Pharmacy Technician with the Massachusetts Board of Pharmacy or have a Massachusetts Pharmacy Intern License. Technicians must have current active National Certification verified by PTCB or ExCPT. EXPERIENCE: Must have 4-5 years' of pharmacy experience Pharmacy Interns - must be in their 2nd year KNOWLEDGE AND SKILLS: Excellent English oral and written communication skills required; as well as ability to communicate professionally over the phone. Excellent interpersonal skills to provide superb personalized customer service and to instill confidence and to advocate for patients; ability to explain required information to customers in a comprehensible manner. Other professional skills and qualities: organized, strong attention to detail, ability to self-direct through multitasking and prioritizing, dependable, empathetic, focused on quality service, goal oriented. Cultural sensitivity, understanding, and comfort with a wide range of social, racial and ethnic populations. Must practice discretion and confidentiality as position deals with highly sensitive and private data. Ability to understand, explain, and actively promote the hospital's objectives through direct coordination and commitment to the program's goals. Flexibility to adapt to changes in the departmental needs including but not limited to: offering assistance to other team members, adjusting assignments, etc. Highly proficient in Microsoft Office particularly Excel, Word, and Outlook. Ability to quickly learn other relevant applications that support management of patient care and assigned responsibilities; and ability to extract necessary information. Additional preferred qualifications: Knowledge of transplant, hepatitis C, infectious diseases (including HIV), oncology and/or other specialty medication therapies preferred. Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus. Experience with submission of prior authorization requests to third party payors Familiarity with 340B drug program and ACO hospital models. Knowledge of QS1/NRx, EPIC, Salesforce, Navinet Compensation Range: $22.36- $31.25 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Responsible for reviewing and processing requests for authorization of medical services in accordance with company policies and procedures. Collects and accurately enters information required by third parties for precertification for procedures, tests and imaging. Notifies the appropriate departments of insurance information and obtains and inputs corrected insurance information as needed. Does this position require Patient Care? No Essential Functions Work as part of a group to secure insurance authorizations in an appropriate timeframe. Collects and accurately enters information required by third parties for precertification for procedures, tests and imaging. * Research and ensure proper and accurate diagnosis and procedure codes are assigned * Refer patients to financial counseling, as appropriate * Inform patient of authorization concerns prior to admission/procedure, coordinating with appropriate parties to facilitate authorization as appropriate, collaborating with other departments/offices to resolve complex authorization issues * Code authorization status in system and complete workflow. Research and remedy denials, while escalating complex denials. * Respond to internal and external inquiries regarding authorization decisions and provide explanations as needed Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in medical authorization or related field 1-2 years preferred Knowledge, Skills and Abilities * Excellent attention to detail and organizational skills. * Strong communication and interpersonal skills. * Knowledge of medical terminology and medical insurance benefits, including complete understanding of coordination of benefits. * Familiarity with computer systems and databases. * Ability to work independently and as part of a team. * Ability to work in a fast-paced environment. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Serve as a key accounting and finance contact for various assigned business units of the Mass General Brigham (MGB) health enterprise. Work closely with all levels within the MGB network to collect, process, review, analyze & report the financial results of the operations of the assigned companies. Principal Duties and Responsibilities: * Prepare, analyze, and communicate/report the operating results of assigned companies. * Perform detailed analyses of various general ledger accounts of assigned companies and cost centers. * Identify exceptions and propose action steps to facilitate adherence to the organization's policies and procedures enterprise-wide. * Seeks and finds opportunities for improvement, providing detailed recommendations to management. * Act as an organizational accounting liaison to functional areas within MGB Enterprise Services, such as Treasury, Financial Planning, Benefits, Capital, Customer Accounts, Cash, Investments, Patient A/R, Revenue Finance, Research Finance, and all financial staff for general ledger activity. * Prepare a variety of recurring financial transactions, reports, and analyses related to operating financial statements, intercompany activity, and other sub ledger activity and schedules. * Review activity for accuracy, completeness, and reasonableness, interpreting trends or deviations and making recommendations for corrective action. * Prepare analyses of revenue and expense budget variances, providing management with explanations for current and prior year changes, and projected impact. * Prepare monthly journal entries for assigned accounts, ensuring all activity is recorded, adjustments are calculated, and corrections are made. Ensures all assigned accounts are reconciled. * Ensure GAAP accounting standards and MGB accounting policies are strictly followed. * Perform balance sheet account reconciliations using reconciliation software on a monthly, quarterly, and annual basis in preparation for the annual external audit. * Participate and routinely present in monthly close meetings. * Responds to questions and solves problems as requested by department leaders. This includes responding to questions or problems pertaining to the monthly performance reports, as well as all supporting reports used by department managers to monitor revenues and expenses. * Performs accounting related duties such as suspense account reconciliations, proofreading of financial documents, compilation of financial schedules, and participating in special projects as requested. * Maintains in an organized manner all on-line supporting back-up for review by external auditors. This includes journal entries, detail trial balance reports, journal entry logs, account reconciliation reports, payroll related data, and various supporting general ledger schedules. * Perform ad hoc analyses of issues to support management inquiries for revenue and expenses, all performed within time sensitive deadlines and with a high degree of attention to detail. Qualifications Qualifications: * Bachelor's degree in Accounting or related field required. CPA or MBA is a plus. * At least 4-6 years of accounting experience required. Public accounting/auditing experience is a plus. * Healthcare experience a plus. * Knowledge of Workday GL/ERP systems is a plus. Skills/Abilities/Competencies: * Experience in translating and communicating key analyses and assumptions to Senior Management for decision-making. * Excellent oral & written communications skills along with confidence and experience in presenting to small and large groups. * Confidence and ability to prepare and present reports and analysis during group monthly financial close meetings with limited assistance. * Strong Microsoft Office and Outlook skills with intermediate level (or better) EXCEL skills. * Excellent organizational skills and ability/flexibility to handle multiple tasks and deadline pressures. * Excellent analytical skills are required to effectively engage in systemic problem solving and innovative thinking in a timely, accurate, detail- oriented manner. * Must be customer-service focused and a motivated self-starter. * Ability to work effectively in teams and also autonomously in a deadline-driven environment. * Ability to positively internalize constructive feedback for professional development. * Ability to evaluate, propose, and implement process and/or account reconciliation improvements. * Familiarity with accounting systems, Work Day G/L is a strong plus. Working Conditions: This position is currently 100% remote. Occasional travel to office may be required subject to business/team needs. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. MGB Digital is hiring a vital member of the team, Payment Card Industry Data Security Standard (PCI DSS) Information Security Analyst III Full Time Comprehensive Benefits PTO starts to accrue day 1 Hybrid Working Model Job Summary Summary The Payment Card Industry Data Security Standard (PCI DSS) Information Security Analyst III serves as the lead of Mass General Brigham's PCI DSS compliance program within Digital Information Security. The incumbent will be a subject matter expert in Payment Card Industry Standards, related technical infrastructure, and audit compliance. They will be responsible for leading Mass General Brigham up to the next level of PCI Compliance as an organization that processes payment card data. This role is responsible for assessing if MGB's information assets are protected in accordance with all PCI-DSS policies, controls, industry standards, and frameworks. They will work to develop, implement, and maintain a comprehensive information compliance program that encompasses all aspects of the PCI compliance management lifecycle-including scoping, control validation, evidence collection, remediation tracking, and annual third-party assessments. The PCI Information Security Analyst III will act as a strategic partner to internal stakeholders and external assessors, ensuring that cardholder data is properly secured, regulatory obligations are met, and enterprise risk is minimized. Essential Functions * Acts as a subject matter expert leader within the team, guiding and mentoring junior and mid-level teammates. * Drives innovation by researching and proposing improved security solutions and technologies within their domain. * Solves complex business problems, including system-wide issues and critical incidents by applying technical and security subject matter expertise in support of business goals. * Drives cross-functional collaboration with vendors, partners and stakeholders to maximize the effectiveness of our solutions. Qualifications * Associate's Degree Related Field of Study required * Bachelor's Degree Related Field of Study highly preferred * Can this role consider and review experience in lieu of a degree? Yes * Relevant experience 5-7 years required Skills For Success * Expertise in cybersecurity concepts within their domain. * Strong understanding of cybersecurity concepts outside of specific individual domain. * Expertise with the tools and solutions supported by the team. * An ability to apply original and innovative thinking to produce new ideas. * Strong leadership, communication and project management skills. * Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one. Additional Job Details (if applicable) Working Model & Additional Details * M-F Eastern Business Hours required * Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs) * 1-2 onsite days per week generally, must be flexible for business needs * Remote working days require stable, secure, quiet, compliant working station with MGB issued equipment The salary range for this position is $92,102.14 to $155,032,25 annually. At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience, if applicable, education, certifications, and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. LCSW: starting pay rate $68,224 LICSW: starting pay rate $92,227 SIGN ON BONUS AVAILABLE for eligible Non-MGB employees: $3,000 FOR LCSW, $10,000 FOR LICSW/LMHC, Please ask about the details! Job Summary Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Massachusetts General Hospital seeks a dynamic Licensed Clinical Social Worker (LCSW)/Licensed Independent Clinical Social Worker (LICSW) to serve on the Special Operations Team. In this role, the LCSW/LICSW will provide and oversee the provision of psychiatric, psychosocial, and overall mental health services and referrals for military Special Operators into the Home Base program. They will also be dedicated to supporting the Special Operations Forces (SOF) program and will provide coverage to other clinical operations as needed. The LCSW/LICSW may help cover approximately 2-3 weekend shifts per year. Summary This position will collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. They work collaboratively with all healthcare team members to develop and implement treatment plans that support patient-centered plans of care for both individual patients and the medical community. Does this position require Patient Care? Yes Essential Functions * Provides psychosocial assessments of patients and families with social, emotional, interpersonal, and/or environmental issues. Formulates biopsychosocial assessment, disposition, and treatment plans. * Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. * Monitor, evaluate, and record client progress according to measurable goals described in the treatment and care plan. * Coordinate care for Special Operations Forces (SOF) veterans and military-connected family members seeking care at Home Base with the appropriate internal or external clinicians in a multi-disciplinary team, coordinated care model. * Serve as a contact point for accepting and triaging SOF referrals from internal clinicians, outside clinicians and self-referred patients. * Serve as primary case manager for patients in SOF admissions process in collaboration with Admissions Coordinator, including, but not limited to, the following responsibilities: conduct pre-screening to assess treatment and evaluation needs for SOF patients referred; coordinate signing of Release of Information forms, acquire relevant medical records, and coordinate with SOCOM where applicable; serve as point of contact for ongoing questions from the patient as they arise. * Monitor patient's status in admissions process using appropriate documentation. * May be asked to collaborate with SOF/ComBHaT team, patients, clinical team, and Resource Specialist to identify clinical and psychosocial needs in patients' home communities and identify appropriate resources. * May provide direct clinical services to Veterans and/or family members, which may include group or individual therapy. * May provide psychoeducation regarding PTSD, TBI, and related conditions to Veteran patients and family members as clinically appropriate within the context of the Intake and triage duties. * Collaborate with an inter-disciplinary team of clinical staff (social workers, psychologists, nurses, psychiatrists, physiatrists, physical therapists, etc.) to coordinate patient care and plan for discharge/aftercare when needed. * Consult with team to facilitate mandated assessments when abuse is suspected (child, disabled adult, elder), and safety assessment when violence is reported. Collaborates with MGH resources (HAVEN and Child Protection Team). * May assist with crisis intervention and management. * Documents timely and relevant information in patient electronic medical record and Home Base database. * Provide coverage for social work responsibilities in Outpatient Clinic as needed. * For LICSWs: provide clinical supervision to LC-level and/or MSW students as needed. * Additional responsibilities as assigned. Qualifications Education Master's Degree Social Work required or Master's Degree Mental Health & Behavioral Medicine required Can this role accept experience in lieu of a degree? No Licenses and Credentials Current professional licensure in Massachusetts (LCSW required, LICSW preferred). Experience Clinical Social Worker I Clinical Experience in a medical setting 0-1 years required Clinical Social Worker II Clinical Experience in a medical setting 2-3 years required Knowledge, Skills and Abilities * Excellent organizational and time management skills. * Excellent crisis intervention skills. * Good problem solving and conflict resolution skills. * Ability to work well collaboratively and independently. * Strong written and verbal communication skills. * Knowledge of community resources and the aging process. * Demonstrates basic foundational skills, showing fundamental knowledge and a commitment to the application of professional values and ethics. * Demonstrates fundamental skills in formulation, assessment of risks, crisis intervention completion of psychosocial treatment plans, and appropriate documentation. * May need assistance and guidance in ensuring the patient's needs, safety measures, and concerns are brought forward. Emerging knowledge of internal and external resources. * Developing and demonstrating interpersonal collaboration in a medical setting- inpatient or outpatient. * May need coaching/guidance in this area. * May provide some assistance and support with onboarding for new team members. * Aware of opportunities in department/service initiatives; participates in initiatives at an entity level. Uses data to measure progress. * Demonstrate fundamental skills under supervision. May need assistance in promoting collaboration among healthcare team members, other colleagues, and the organization to support and enhance patient care. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $56,992.00 - $82,992.00/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary General Summary/Overview Statement: The Clinical Research Regulatory Coordinator I (CRRCI) works under general supervision to ensure the regulatory requirements for clinical trials are met. This position involves working with clinical teams, Institutional Review Boards (IRB), clinical trial sponsors and federal regulatory agencies. The CRRCI will be trained on the institutional and federal regulations governing clinical research. This position does not involve patient contact. Principal Duties and Responsibilities: The following regulatory duties will be performed under general supervision by the Clinical Research Manager: * Maintain and organize study specific regulatory binders * Prepare and submit protocol amendments, continuing reviews, and safety reports to the IRB * Revise informed consent documents to include new risk information and/or updated protocol requirements through the course of the study * Manage adverse event and deviation/violation/exception documentation for all enrolled patients and report to the sponsor and IRB as required * Submit Data and Safety Monitoring Reports * Maintain source documentation of correspondence with the IRB, investigators, and sponsors throughout the clinical trial process * Collect, complete, and submit essential regulatory documents to various regulatory entities * Participate in monitoring visits and file all monitoring visit correspondence * Ensure appropriate documentation of delegation and training for all study staff members * Maintain screening and enrollment logs Skills/Abilities/Competencies Required * Careful attention to detail * Good organizational skills * Ability to follow directions * Good communication skills * Computer literacy * Working knowledge of clinical research protocols Qualifications Education: Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials: n/a Experience: Knowledge, Skills and Abilities: * Careful attention to detail. * Good organizational skills. * Ability to follow directions. * Computer literacy. * Working knowledge of clinical research protocols. Additional Job Details (if applicable) Working Conditions: * Duties will be performed remotely Remote Type Remote Work Location 101 Merrimac Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.76 - $28.44/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Registered Nurse (RN) Boston Medical Center - Boston Allied Partners (BAP) This is a hybrid role, requiring on-site presence in our office but flexible. As an LTSS Registered Nurse (RN), you'll provide holistic, person-centered care management services for Boston Allied Partners (BAP) members. Our enrollees include individuals with chronic conditions, complex care needs, and those facing challenges such as homelessness, organ transplantation, or multiple clinical and behavioral health comorbidities. You'll work side-by-side with a diverse care team-including physicians, behavioral health specialists, pharmacists, community partners, and state agencies-to deliver care that addresses both the medical and social drivers of health. Your role is essential in helping members set and achieve goals, improve their quality of life, and reduce avoidable hospitalizations. Key Responsibilities * Complete comprehensive and condition-specific assessments for enrollees upon admission and at least annually. * Evaluate enrollee needs for complex care management, chronic condition support, and disease management programs. * Collaborate with Care Coordinators to design individualized, person-centered care plans focused on enrollee goals and objectives. * Identify and address barriers to self-management, ensuring members access benefits, resources, and community supports. * Use motivational interviewing techniques to engage enrollees in health promotion, disease management, and preventive care. * Leverage real-time EMR data and utilization reports to promote medication compliance and develop action plans with providers. * Monitor outcomes and adjust care plans to ensure effectiveness. * Educate members using evidence-based guidelines and accessible, standardized educational materials. * Support transitions of care with pre-admission assessments, post-discharge follow-ups, medication reviews, and coordination of home health, transportation, or durable medical equipment needs. * Conduct face-to-face visits in homes, shelters, medical offices, or community settings, in addition to phone and telehealth outreach. * Facilitate multidisciplinary consultations, participate in team rounds, and contribute to clinical reviews. * Provide mentoring and training to staff and consult with colleagues as needed. * Document all activities in real time using BAP's care management platforms, ensuring accuracy, timeliness, and compliance with contractual requirements. * Maintain HIPAA standards, contractual knowledge, and organizational policies. Qualifications * Education: * Current RN license (MA) * BSN preferred; ASN with relevant work experience considered * Experience: * 3+ years in home health or managed care settings * 3+ years of clinical experience with members managing multiple chronic or complex health conditions * 2+ years in care management, care coordination, or discharge planning * Behavioral Health and/or Pediatric experience strongly preferred * Preferred Skills & Background: * Experience working with Medicaid recipients and community-based services * Familiarity with Epic, eHana, CCMS, SFTP, or other EHR/healthcare databases * CCM certification * Core Competencies: * Strong motivational interviewing, coaching, and communication skills * Effective collaboration with providers and multidisciplinary teams * Ability to work in a fast-paced environment and manage multiple priorities * Proficiency in Microsoft Office, EMRs, and care management systems * Strong organizational and clinical problem-solving skills Working Conditions * Regular and reliable attendance is required. * Work may be performed in-office, home office, or community settings. * Face-to-face visits will occur in member homes, shelters, physician offices, hospitals, or other agreed-upon locations. * Limited physical effort and exposure to physical risk. * Reliable transportation required for community face-to-face visits. Compensation Range: $31.97- $46.39 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Opportunity Systems Engineer II is vital to the team and will design, develop, maintain, and support technical infrastructure that includes network, hardware, database, and/or system software components. You will support the MGB Digital, Kronos, Beeline Technical Digital Team What You'll Do * Analyze business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements. * Research and design best-fit infrastructure, network, database, and/or security architectures. * Guide configuration, debugging, and support for infrastructure, and ensure all quality and change control standards are met. * Assist with root cause investigations and provide recommendations for preventative measures. * Proactively address gaps with existing support processes, documentation, etc., and prioritize accordingly. * Research technical issues and system maintenance methodologies. Qualifications What You'll Bring * Bachelor's Degree Information Systems required or Master's Degree Information Systems preferred * Experience in lieu of a degree can be reviewed and considered * Prior related experience as a systems engineer or related position 3-5 years required. * Workday or UKG experience. Skills For Success * Knowledge of scripting language. * Knowledge of application development. * Experience with identity and access management concepts and technology. * Willingness and eagerness to learn new technology concepts and platforms with as-needed guidance from peers and management. Additional Job Details (if applicable) Working Model and Hybrid Model Required * M-F ET business hours * 1 day weekly at Assembly Row, Somerville * Remote working days require stable Secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Community Health Worker, Psychiatry Research STEPPS - Behavioral Health Coaching for Posttraumatic Stress Disorder (PTSD) Schedule: Per-diem, Hybrid ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works together for one goal - to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience. You'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you'll have the tools you need to take charge of your own practice environment. POSITION SUMMARY: Under the supervision of the Dr. Sarah Valentine, the Community Health Worker (CHW) will support an NIMH-funded study entitled, “Stepped Care for Posttraumatic Stress Disorder Study” (STEPPS) which aims to develop a stepped care treatment model for posttraumatic stress disorder (PTSD) at Boston Medical Center. The CHW will be responsible for providing telehealth coaching for a brief online PTSD treatment program, called web-administered Skills Training in Affective and Interpersonal Regulation (web STAIR). WebSTAIR educates patients about trauma and related mental health symptoms, and teaches patients skills to manage their emotions and improve relationships. The web STAIR program will be provided in English and Spanish. The CHW will receive training in motivational interviewing, cognitive and behavioral techniques, and approaches to enhance engagement in treatment programs. CHWs will receive receive ongoing case consultation on coaching visits from Dr. Marylene Cloitre, the psychologist who developed web STAIR and a leading expert in the field. CHWs will also receive professional development support from a CHW supervisor/expert outside of the study which will provide an opportunity for the CHW to reflect on their experience with providing trauma focused mental health supports and connect with other CHWs. This is a hybrid position. The CHW will mostly work remotely but may occasionally work on-site to assist with in-person research activities and coordination. Generally the work schedule will be Monday through Friday though some evenings and weekends may be required depending on specific patient needs. JOB RESPONSIBILITIES: Must adhere to all of BMC's RESPECT behavioral standards. Demonstrates sensitivity and respect for the culture of the participant. Functions a key member of an inter-disciplinary team (social workers, behavioral health clinicians, clinical support staff, etc.) Provides coaching and support, including outreach to and engagement with study participants to define individual goals Completes initial coaching visit, care plan, and schedules follow up visits and phone calls for enrolled patients within specified timeframes Clearly documents all activities relevant to the study protocol. Communicates plans and updates with members of the research team. Participates in weekly consultation meetings with research staff Engages in ongoing training and learning, include CHW professional development meetings JOB REQUIREMENTS EDUCATION: High School Diploma or GED required. EXPERIENCE: Minimum of two years of prior healthcare, public health, or community-based experience in community setting. Equivalent education above a High School Diploma may be substituted for experience. KNOWLEDGE & SKILLS: Bilingual (Spanish) is a plus. Understanding of language, culture and socioeconomic circumstances affect health. Desire to work with a diverse population. Basic knowledge of healthcare system and social service landscape Outstanding interpersonal and communication skills (verbal and written) and comfortable with discussing mental health topics Comfort with learning new technologies, as the CHW may need to support patients with limited technology literacy in access telehealth video conferencing and online treatment program Exceptional organizational skills; ability to multi-task and work independently and as part of a team. Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, Outlook) and web browsers. Proficiency with database management. This position is grant funded through 7/31/2030. There may be opportunity beyond this grant funding for position integration into ongoing operations. ABOUT THE DEPARTMENT: As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn't dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Compensation Range: $17.07- $23.80 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.