Security Officer jobs at Milford Regional Medical Center - 22 jobs

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Qualifications Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. * Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentially standards at all times. * Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Experience Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred Knowledge, Skills and Abilities * Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. * Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. * Works effectively both independently and in teams. Able to multitask. * Strong problem-solving skills. * Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. * Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. * Displays positive image, tact, and diplomacy, active listening, articulate. * Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. * Strong writing skills to provide and maintain documentation to support data. * Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Remote Type Onsite Work Location 66 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $22.88 - $32.72/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Qualifications Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentiality standards at all times. * Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state-of-the-art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred Experience Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred Knowledge, Skills and Abilities * Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. * Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression. * Works effectively both independently and in teams. Able to multitask. * Strong problem-solving skills. * Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes. * Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. * Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively. * Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices. * Strong writing skills to provide and maintain documentation to support data. * Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Remote Type Onsite Work Location 243-245 Charles Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $22.88 - $32.72/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Does this position require Patient Care? Yes Essential Functions * Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentially standards at all times. * Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Qualifications Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred Experience Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred Knowledge, Skills and Abilities - Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. - Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. - Works effectively both independently and in teams. Able to multitask. - Strong problem-solving skills. - Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. - Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. - Displays positive image, tact, and diplomacy, active listening, articulate. - Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. - Strong writing skills to provide and maintain documentation to support data. - Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 300 First Avenue Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $22.88 - $32.72/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This position is 40 hour Evenings 3p-11p Job Summary As a Security Officer, you will be part of a professional team that is charged with the mission of providing a safe and secure environment for the Brigham and Women's Hospital community. Qualifications Successful candidates will have flexible schedule availability, the ability to adapt to a new and evolving operation, and the motivation to achieve the high professional standards required by the department. GENERAL SUMMARY/OVERVIEW STATEMENT: Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; provides protective service and response for protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of Department. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Provide protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras. • Patrol buildings and grounds, identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages. • Provide a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful; create safety awareness among the hospital community. • Provide emergency response to a variety of situations. • Conduct preliminary investigations into thefts, shortages and other complaints involving potential misconduct. • Provide escorts for staff, visitors and patients as requested. • Perform patient restraints; detains individuals suspected of criminal conduct. • Maintain accountability for valuables/property and other forms of evidence. • Assist motorists with jump starts and lockouts. • Prepare and submit written reports in a complete and accurate manner and log all incidents. • May be assigned to special duties such as Bike Patrol and/or Community Liaison Officer. • May be assigned to an off-site location, including administrative buildings, ambulatory care centers, and/or community based health clinics. Will be cross-trained in other locations beyond normally assigned work space. • May be required to work other shifts and/or locations when necessary. • Perform additional duties as assigned. QUALIFICATIONS: -Minimum of a high school diploma required. A strong educational background (Associate's or Bachelor's degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered. -1-3 years of security or related experience preferred. -Must possess and maintain a valid Driver's license from state of residence. -Must submit to and pass an initial and annual criminal background check. -Must obtain and maintain required certifications in the following programs (training provided by department): o CPR/AED/First Aid o Narcan (Naloxone) Training o AVADE/HDTS De-Escalation Training o International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification (within first 90 days) -The ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63 preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED: -Exemplary customer service and communication skills. Must be able to handle complex interpersonal situations and crisis management scenarios. -Strong risk analysis and organizational skills. -Reliable and flexible. -Must be able to gather, analyze, evaluate, and utilize facts and evidence. Interview victims, complainants, witnesses, and suspects. -Must be able to prepare clear and concise reports and routine correspondence. -Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. -Must be able to read, write and speak English fluently. Fluency in more than one language preferred. Additional Job Details (if applicable) WORKING CONDITIONS: -Physically must be able to lift 50 pounds. Ability to stand/walk for a minimum of 8 hours. Ability to run to any emergency within the hospital and adjoining campuses and be able to verbally and physically control an emergency situation upon arrival if necessary. Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations. Capacity to use appropriate force to overcome, arrest or restrain someone if necessary. -Each officer must be able to perform each task in the functional assessment outlined below upon hire (within the first 90 days) and annually. 3 Minute Step Test • Measures the heart rate in the recovery period following three minutes of stepping. • Stand with the step in front of you. Begin by stepping up and down the step in cadence with the metronome. Continue with this exercise for three minutes. Then you will be asked to sit down in and your heart rate will be recorded after one minute of rest. Step, Bend, and Crawl • Measures mobility and coordination. • Stand in front of the hurdle. Start by stepping over the hurdle, bending and crawling under the table, and stepping over the second hurdle. Reverse direction and repeat the sequence. Stretcher Carry • Measures the ability to assist lifting a stretcher. • You and a partner will stand at either end of the stretcher that is loaded with approximately 150 lbs in weight. Bend with your legs with your back straight and grasp the stretcher. Straighten your legs to lift the stretcher, then reverse to put the stretcher back down. Pull and Drag • Measures upper body strength • Take firm hold onto the belts and drag the 150 lb. sled 10 feet across the room and reverse directions back to the starting position. Balance Walk • Measures balance. • Start at the end of the 1 inch wide tape. When prompted to start, step on the tape, alternating with each foot until you reach the end of the tape. Your foot must be in contact with the tape on each step. Stair Climb • The stair climb measures the ability to climb stairs at a quick pace. • Starting at the bottom of the stairway, on the command Go, the watch is started and you must walk up four flights of stairs at a quick pace. At the top of the stairs, you will need to take a card and walk quickly down the four flights of stairs to the starting point and return the card to your proctor. You must complete this in 35 seconds or less. Remote Type Hybrid Work Location 10 Vining Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $22.88 - $32.72/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This shift is weekend days....16 hrs a week Job Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Qualifications Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentially standards at all times. * Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Experience Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred Knowledge, Skills and Abilities * Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. * Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. * Works effectively both independently and in teams. Able to multitask. * Strong problem-solving skills. * Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. * Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. * Displays positive image, tact, and diplomacy, active listening, articulate. * Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. * Strong writing skills to provide and maintain documentation to support data. * Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 16 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.88 - $32.72/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Does this position require Patient Care? Yes Essential Functions * Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentially standards at all times. * Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Qualifications Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred Experience Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred Knowledge, Skills and Abilities - Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. - Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. - Works effectively both independently and in teams. Able to multitask. - Strong problem-solving skills. - Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. - Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. - Displays positive image, tact, and diplomacy, active listening, articulate. - Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. - Strong writing skills to provide and maintain documentation to support data. - Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Evening (United States of America) Pay Range $22.88 - $32.72/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Qualifications Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentiality standards at all times. * Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state-of-the-art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] Experience Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred Knowledge, Skills and Abilities * Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. * Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression. * Works effectively both independently and in teams. Able to multitask. * Strong problem-solving skills. * Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes. * Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. * Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively. * Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices. * Strong writing skills to provide and maintain documentation to support data. * Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Remote Type Onsite Work Location 243-245 Charles Street Scheduled Weekly Hours 0 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $22.88 - $32.72/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary * 16 Hour Evenings - Saturday and Sunday 3p-11p* As a Security Officer, you will be part of a professional team that is charged with the mission of providing a safe and secure environment for the Brigham and Women's Hospital community. Successful candidates will have flexible schedule availability, the ability to adapt to a new and evolving operation, and the motivation to achieve the high professional standards required by the department. GENERAL SUMMARY/OVERVIEW STATEMENT: Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; provides protective service and response for protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of Department. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras. Patrol buildings and grounds, identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages. Provide a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful; create safety awareness among the hospital community. Provide emergency response to a variety of situations. Conduct preliminary investigations into thefts, shortages and other complaints involving potential misconduct. Provide escorts for staff, visitors and patients as requested. Perform patient restraints; detains individuals suspected of criminal conduct. Maintain accountability for valuables/property and other forms of evidence. Assist motorists with jump starts and lockouts. Prepare and submit written reports in a complete and accurate manner and log all incidents. May be assigned to special duties such as Bike Patrol and/or Community Liaison Officer. May be assigned to an off-site location, including administrative buildings, ambulatory care centers, and/or community based health clinics. Will be cross-trained in other locations beyond normally assigned work space. May be required to work other shifts and/or locations when necessary. Perform additional duties as assigned. Qualifications QUALIFICATIONS: Minimum of a high school diploma required. A strong educational background (Associate's or Bachelor's degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered. 1-3 years of security or related experience preferred. Must possess and maintain a valid Driver's license from state of residence. Must submit to and pass an initial and annual criminal background check. Must obtain and maintain required certifications in the following programs (training provided by department): o CPR/AED/First Aid o Narcan (Naloxone) Training o AVADE/HDTS De-Escalation Training o International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification (within first 90 days) -The ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63 preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED: Exemplary customer service and communication skills. Must be able to handle complex interpersonal situations and crisis management scenarios. Strong risk analysis and organizational skills. Reliable and flexible. Must be able to gather, analyze, evaluate, and utilize facts and evidence. Interview victims, complainants, witnesses, and suspects. Must be able to prepare clear and concise reports and routine correspondence. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Must be able to read, write and speak English fluently. Fluency in more than one language preferred. WORKING CONDITIONS: Physically must be able to lift 50 pounds. Ability to stand/walk for a minimum of 8 hours. Ability to run to any emergency within the hospital and adjoining campuses and be able to verbally and physically control an emergency situation upon arrival if necessary. Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations. Capacity to use appropriate force to overcome, arrest or restrain someone if necessary. Each officer must be able to perform each task in the functional assessment outlined below upon hire (within the first 90 days) and annually. 3 Minute Step Test: Measures the heart rate in the recovery period following three minutes of stepping. Stand with the step in front of you. Begin by stepping up and down the step in cadence with the metronome. Continue with this exercise for three minutes. Then you will be asked to sit down in and your heart rate will be recorded after one minute of rest. Step, Bend, and Crawl: Measures mobility and coordination. Stand in front of the hurdle. Start by stepping over the hurdle, bending and crawling under the table, and stepping over the second hurdle. Reverse direction and repeat the sequence. Stretcher Carry: Measures the ability to assist lifting a stretcher. You and a partner will stand at either end of the stretcher that is loaded with approximately 150 lbs. in weight. Bend with your legs with your back straight and grasp the stretcher. Straighten your legs to lift the stretcher, then reverse to put the stretcher back down. Pull and Drag: Measures upper body strength. Take firm hold onto the belts and drag the 150 lb. sled 10 feet across the room and reverse directions back to the starting position. Balance Walk: Measures balance. Start at the end of the 1 inch wide tape. When prompted to start, step on the tape, alternating with each foot until you reach the end of the tape. Your foot must be in contact with the tape on each step. Stair Climb: The stair climb measures the ability to climb stairs at a quick pace. Starting at the bottom of the stairway, on the command Go, the watch is started and you must walk up four flights of stairs at a quick pace. At the top of the stairs, you will need to take a card and walk quickly down the four flights of stairs to the starting point and return the card to your proctor. You must complete this in 35 seconds or less. HOSPITAL WIDE RESPONSIBILITIES: Brigham and Women's Hospital I CARE Standards. The I CARE Standards guide me in my interactions with patients, family members, visitors, colleagues, and neighbors in my workplace and surrounding community to optimize the Brigham experience and help fulfill my role in our mission of providing seamless, high quality patient and family centered care. C. I will Communicate my commitment to high quality performance A. I will Appear and act as a professional R. I will Respect all individuals E. I will Extend myself Additional Job Details (if applicable) Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 16 Employee Type Regular Work Shift Evening (United States of America) Pay Range $22.88 - $32.72/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The McLean Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Security Officer must be available to staff 16-hour shift at the following: * Saturdays: 2:30 PM - 10:30 PM * Sundays: 2:30 PM - 10:30 PM Job Summary Overview Under general direction from the Security Supervisor, the Security Officer ensures a safe and secure environment by providing protective services to people and property. The incumbent responds to both routine and emergency calls for service and supports the day-to-day operations of the department. Principal Duties & Responsibilities * Perform daily operational functions as directed by the Security Supervisor or Dispatcher to ensure McLean's security needs are met efficiently. * Follow instructions from the Supervisor or Dispatcher to support operational priorities and staffing requirements. * Document incidents and actions taken in a timely, objective, and professional manner. * Complete all assigned tasks in accordance with McLean policies and departmental procedures. Emergency Response * Respond immediately and appropriately to all emergency requests for assistance issued by the Supervisor or Dispatcher. * Act promptly during contingency, disaster, or other critical situations to maintain safety and restore order. * Notify the Dispatcher of actions taken and any need for additional support. Non-Emergency Response * Respond as soon as possible to all non-emergency calls assigned by the Supervisor or Dispatcher. * Provide professional assistance to the hospital community while prioritizing safety and customer service. Reporting & Documentation * Prepare electronic incident reports in an objective and accurate manner. * Write reports clearly and professionally, including all accompanying documentation. * Submit all required reports prior to departing campus at the end of each shift. Customer Service & Community Engagement * Utilize strong customer service skills and community policing philosophies to build positive relationships within the hospital community. * Manage complex, dynamic, and emotionally charged situations using effective communication and problem-solving techniques. * Apply appropriate de-escalation strategies when interacting with disorderly or disruptive individuals. Investigations & Risk Mitigation * Conduct initial investigations into reports of suspicious activity, persons, hazards, or risks. * Take necessary steps to mitigate threats and reduce risk to patients, visitors, and staff. * Act in accordance with training, legal requirements, and established procedures. Use of Force * Demonstrate reasonable and appropriate application of physical force when necessary to contain or stop a physical threat or assault. * Use effective restraint and safety techniques based on training and situational need. Protective Services * Provide safety escorts to patients, visitors, employees, and others upon request. * Control access to parking and restricted areas, ensuring only authorized vehicles and individuals are permitted. * Patrol McLean property and grounds, identifying and reporting policy violations or safety deficiencies. Access Control Functions * Ensure employees, vendors, and contractors display authorized identification that is clearly visible. * Enforce McLean visitor policies and restrictions. * Restrict access to individuals with no authorized business on McLean property. Dispatch & Console Duties (as assigned) * Coordinate Security activities and serve as liaison to McLean departments and external agencies. * Answer incoming internal and external calls, provide information, and route calls appropriately. * Prioritize and assign responses to incidents and requests for assistance. * Maintain chain of custody for property, evidence, and equipment. * Monitor electronic security and fire systems and report any system failures to the Supervisor. Additional Responsibilities * Perform all duties in accordance with the McLean Policy and Procedure Manual. * Support departmental operations as needed. * Complete other duties as assigned by the Supervisor or Manager. Qualifications * Maintain required training and certifications as defined by McLean Hospital. * Strong communication, observation, and decision-making skills. * Commitment to professionalism, confidentiality, and patient safety. Qualifications Qualifications Education * Minimum of a high school diploma or equivalent is required. * An associate's or bachelor's degree in Criminal Justice or a related field is preferred. * A combination of relevant education and experience will be considered. Experience * 1-3 years of security or related experience is preferred. Licensure & Certifications * Must possess and maintain a valid Massachusetts Driver's License. * Must obtain and maintain certification in the following programs (training provided by the department): * CPR/AED/First Aid * CPI De-Escalation Training * International Association for Healthcare Security and Safety (IAHSS) Basic Officer Certification (within the first 90 days of employment) Skills, Abilities, & Competencies Required * Interpersonal and Communication Skills * Strong interpersonal and verbal communication skills, demonstrating tact, diplomacy, and professionalism. * Active listening ability and clear articulation. * Effectively interact with individuals at all organizational levels and from diverse cultural backgrounds. * Establish positive relationships and earn the trust and respect of others. * Customer Service * Energetic, approachable, empathetic, and collaborative with a positive attitude. * Flexible and adaptable in a dynamic healthcare environment. * Problem Solving & Judgment * Strong critical thinking, analytical, and problem-solving skills. * Ability to prioritize tasks and develop creative, effective resolutions. * Exercise sound judgment in routine, complex, and crisis situations. * Recognize potential impacts of decisions and take appropriate actions to prevent or reduce injury, liability, and negative publicity. * Crisis Management & De-Escalation * Ability to manage high volumes of activity and emotionally charged situations. * Effectively address and de-escalate anxious or aggressive individuals. * Handle diverse and stressful scenarios both independently and as part of a team. * Writing and Technology * Strong writing skills to produce accurate and objective documentation. * Basic computer proficiency, including typing and use of database and access control software. * Ability to operate communication equipment and first aid tools. * Language Requirements * Must be able to read, write, and speak English fluently. * Fluency in more than one language is preferred. Additional Job Details (if applicable) EEO It is the policy of McLean Hospital to affirmatively provide equal opportunity to all qualified applicants for employment and existing employees without regard to their race, religion, color, national origin, sex, age, ancestry, protected veteran status, disability, sexual orientation, gender identity or expression, pregnancy or a condition related to pregnancy including, but not limited to, lactation or the need to express breast milk for a nursing child, or any other basis that would be in violation of any applicable law or regulation. Remote Type Onsite Work Location 123 Main Street Scheduled Weekly Hours 16 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $22.88 - $32.72/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary Under the direction of the Senior Manager, Security Services and within established organizational and departmental policies and procedures, responsible for performing a variety of duties, including patrolling, and monitoring an assigned area. Qualifications Minimum Requirements: * High school diploma or equivalent * AVADE (Workplace Violence Prevention training required within three (3) months of hire * Demonstrated strong interpersonal skills required * Demonstrated basic computer skills required * Demonstrated good judgment required; demonstrated ability to interpret and adhere to both verbal and written instructions required * 1 year experience / 21 years of age * Healthcare experience / Law enforcement experience * Availability to work weekends, and holidays required * Completion of Handcuffing certification within 2 weeks of hire * Completion of IAHSS basic certification within 90 days of hire * Exposure to Oleoresin capsicum (OC) spray including end user instruction and training * BLS within 90 days Additional Job Details (if applicable) ESSENTIAL JOB FUNCTIONS: * Respond to security and life safety issues as needed. * Demonstrates competence in the performance of duties and responsibilities related to interior security and safety. * Tours buildings and grounds periodically, minimum of 4 rounds per shift, examining doors, windows, and gates to ensure they are secure and not tampered with. * Confronts unauthorized persons for questioning, routes or detains them, or telephones police for assistance, according to circumstances. * Utilizes emergency fire equipment (alarms, fire extinguishers) adequately and appropriate. * Records and reports any safety violations, plant equipment failure, plumbing, heating, or electrical malfunctions. * Checks persons for unauthorized weapons or contraband as requested by medical staff and confiscates and stores weapons/contraband as required. Notifies police department when appropriate. * Responds to all calls for assistance. * Maintains a 100% response rate for assistance. * Responds to all calls for assistance immediately unless involved in or responding to an emergency situation. Documents details on the daily shift reports. * Checks vehicles for signs of theft/vandalism. * Enforces parking policy with issuance of written warnings. * Checks condition of parking lots/sidewalks in inclement weather and notifies/assists appropriate personnel for sanding and shoveling. * Is actively checking exterior lights to ensure that all lights are working properly and reports any lighting that is not working properly. * Completes required paperwork to account for all security related actions. * Completes all reports by the end of assigned shift. * Completes incident reports, occurrence forms, injury reports, and fall occurrence forms. * Notifies Senior Manager, Security Services of major incidents. * Initiates investigations for all security related incidents. * Incident reports are completed accurately 100% of time. * Participates in appropriate role in hospital disasters, fires, drills, and other emergency situations. * Responds appropriately to violent/psychiatric patients. Notifies police department when appropriate. * Provides crowd control and dispersal when appropriate and notifies police dept. for assistance when needed. * Demonstrates competence in the performance of duties and responsibilities related to maintaining Security equipment and the work environment. * Exercises care in the operation of hospital equipment and reference material. * Adhere to strict confidentiality guidelines. * Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control, and environmental standards. * Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise. * Physically must be able to lift 50 pounds. * Ability to run to any emergency within the hospital and be able to verbally and physically control an emergency situation upon arrival if necessary. * Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations. * Ability to use enough force to subdue or restrain someone if necessary. * Technology: use of access control and database software, communications equipment, and first aid equipment. Ability to trouble shoot systems when necessary. * Meet annual competency and retraining requirements. * Attend meetings as required. * Perform other functions/duties as requested. Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.58 - $29.40/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 7:00pm-3:00am Monday-Friday Job Summary Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Does this position require Patient Care? Yes Essential Functions * Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentially standards at all times. * Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Qualifications Education Bachelor's Degree Criminal Justice preferred Licenses and Credentials * Class D Passenger Vehicle Driver's License [State License] - * Basic Life Support [BLS Certification] Preferred * Basic Officer Certification [CHSO Preferred * International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] * International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) * New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report Experience Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred Knowledge, Skills and Abilities * Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. * Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. * Works effectively both independently and in teams. Able to multitask. * Strong problem-solving skills. * Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. * Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. * Displays positive image, tact, and diplomacy, active listening, articulate. * Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. * Strong writing skills to provide and maintain documentation to support data. * Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

At Boston Medical Center South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you. Position: Security Officer Department: Public Safety Schedule: Part Time Position Summary: Under the direction of the Manager of Security, provides security and safety of all staff, visitors and patients. Handles all traffic related matters. Functions as a resource regarding hospital information for patients and visitors. Maintains a safe environment for all visitors, patients, and employees at Good Samaritan Medical Center. Projects an image of professionalism in communication, appearance, and conduct. Maintains a working knowledge of departmental standard operating procedures. Must maintain an active knowledge of security emergency procedures and environment of care standards. Performs other duties as assigned by the Manager of Security. Responsibilities: * Provides a visible deterrence to crime and prohibited activities by patrolling the buildings and grounds of the hospital. * Responds quickly and effectively to emergent and non-emergent situations. * Ensures only authorized personnel are admitted onto hospital premises. * Escorts visitors, patients, and personnel to and from parking areas upon request. * Maintains current information in lost and found logs. Notifies the D.O.S. and the Sergeant when items are reported missing or are located. * Serves as a member of the Fire Control Team and responds to all fires. * Investigates incidents of unusual circumstances reported by hospital personnel, visitors, physicians, or patients and reports all incidents, verbally or through general incident form, by the end of each shift. * Writes accurate, clear, and legible incident reports and documents investigatory steps and results. Requirements: * Education: High school diploma or GED required. Associate's or Bachelor's degree in Criminal Justice preferred. * Experience: Any combination of experience equivalent to at least 2 years in Security/Healthcare Operations, field experience in a law enforcement agency or prior service in the United States Military preferred. * Certification/Licensure: Valid Massachusetts class D operator's license. * Software/Hardware: Working knowledge of Microsoft Office. Compensation Range: $0.00- $0.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

At Boston Medical Center South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you. Position: Security Officer Department: Public Safety Schedule: 40 hrs Position Summary: Under the direction of the Manager of Security, provides security and safety of all staff, visitors and patients. Handles all traffic related matters. Functions as a resource regarding hospital information for patients and visitors. Maintains a safe environment for all visitors, patients, and employees at Good Samaritan Medical Center. Projects an image of professionalism in communication, appearance, and conduct. Maintains a working knowledge of departmental standard operating procedures. Must maintain an active knowledge of security emergency procedures and environment of care standards. Performs other duties as assigned by the Manager of Security. Responsibilities: * Provides a visible deterrence to crime and prohibited activities by patrolling the buildings and grounds of the hospital. * Responds quickly and effectively to emergent and non-emergent situations. * Ensures only authorized personnel are admitted onto hospital premises. * Escorts visitors, patients, and personnel to and from parking areas upon request. * Maintains current information in lost and found logs. Notifies the D.O.S. and the Sergeant when items are reported missing or are located. * Serves as a member of the Fire Control Team and responds to all fires. * Investigates incidents of unusual circumstances reported by hospital personnel, visitors, physicians, or patients and reports all incidents, verbally or through general incident form, by the end of each shift. * Writes accurate, clear, and legible incident reports and documents investigatory steps and results. Requirements: * Education: High school diploma or GED required. Associate's or Bachelor's degree in Criminal Justice preferred. * Experience: Any combination of experience equivalent to at least 2 years in Security/Healthcare Operations, field experience in a law enforcement agency or prior service in the United States Military preferred. * Certification/Licensure: Valid Massachusetts class D operator's license. * Software/Hardware: Working knowledge of Microsoft Office. Compensation Range: $0.00- $0.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

At Boston Medical Center South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you. Position: Security Officer Department: Public Safety Schedule: 40 hrs Position Summary: Under the direction of the Manager of Security, provides security and safety of all staff, visitors and patients. Handles all traffic related matters. Functions as a resource regarding hospital information for patients and visitors. Maintains a safe environment for all visitors, patients, and employees at Good Samaritan Medical Center. Projects an image of professionalism in communication, appearance, and conduct. Maintains a working knowledge of departmental standard operating procedures. Must maintain an active knowledge of security emergency procedures and environment of care standards. Performs other duties as assigned by the Manager of Security. Responsibilities: Provides a visible deterrence to crime and prohibited activities by patrolling the buildings and grounds of the hospital. Responds quickly and effectively to emergent and non-emergent situations. Ensures only authorized personnel are admitted onto hospital premises. Escorts visitors, patients, and personnel to and from parking areas upon request. Maintains current information in lost and found logs. Notifies the D.O.S. and the Sergeant when items are reported missing or are located. Serves as a member of the Fire Control Team and responds to all fires. Investigates incidents of unusual circumstances reported by hospital personnel, visitors, physicians, or patients and reports all incidents, verbally or through general incident form, by the end of each shift. Writes accurate, clear, and legible incident reports and documents investigatory steps and results. Requirements: Education: High school diploma or GED required. Associate's or Bachelor's degree in Criminal Justice preferred. Experience: Any combination of experience equivalent to at least 2 years in Security/Healthcare Operations, field experience in a law enforcement agency or prior service in the United States Military preferred. Certification/Licensure: Valid Massachusetts class D operator's license. Software/Hardware: Working knowledge of Microsoft Office. Compensation Range: $0.00- $0.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 40 hrs evenings Job Summary Responsible for providing personalized assistance and support to patients, families, and visitors by providing a range of services and ensuring that patients' non-medical needs are met. Provide personalized assistance and support to patients, families, and visitors. * Offer guidance and information regarding hospital services, amenities, visiting hours, and general hospital procedures. * Coordinate and arrange patient transportation within the hospital, such as wheelchair assistance or escorting patients to different departments or diagnostic areas. * Serve as a liaison between patients, their families, and hospital staff. * Assist patients in navigating appointment scheduling, rescheduling, or cancellations. * Greet and assist visitors, providing information about visiting hours, policies, and amenities. * Coordinate the provision of comfort items and amenities to patients, such as blankets, pillows, or reading materials. * Provide assistance and support during the discharge process, ensuring that patients and their families have the necessary information, instructions, and resources for a smooth transition from the hospital to their home or care facility. Qualifications Customer Service experience is highly desirable. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Customer Service Experience 1-2 years preferred or Healthcare Experience 1-2 years preferred Knowledge, Skills and Abilities * Knowledge of hospital services, departments, and procedures. * Familiarity with appointment scheduling systems and hospital software. * Excellent interpersonal and communication skills, with a compassionate and empathetic demeanor. * Strong organizational abilities and attention to detail. * Proficiency in using computer systems, communication tools, and relevant software. * Ability to handle confidential and sensitive information with integrity. Additional Job Details (if applicable) Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. EVENING SHIFT 3PM-11PM Saturdays and Sundays Job Summary EVENING SHIFT 3PM-11PM Saturdays and Sundays As a Security Concierge, you will be part of a professional team that is charged with the mission of providing a safe and secure environment for the Brigham and Women's Hospital community while rendering excellent customer service and providing access control. Successful candidates will have flexible schedule availability, the ability to adapt to a new and evolving operation, amazing customer service skills, and the motivation to achieve the high professional standards required by the department. GENERAL SUMMARY/OVERVIEW STATEMENT: Under the general direction of the Supervisor on Duty, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains positive image as initial point of contact for patients, visitors, and staff. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful. Welcomes and acknowledges visitors, patients, and staff; provides information and directions to patients and visitors; anticipates the needs of others. Assists individuals with disabilities and/or mobility issues with obtaining transportation and other services. Communicate specific patient, visitor, and staff requests accurately to other departments such as transportation, patient relations, environmental services, etc. to ensure complete follow-up. Helps to coordinate patient transportation out of the hospital as needed (taxi, shuttle, etc). Maintains assigned post area in clean and orderly fashion. Provides a security presence, which includes conflict resolution, access control and requesting services. Enforces rules and regulations (smoking, etc.) as required. Reports and keeps current on security issues and concerns. Provides support to Security patrol services during fires, mass casualty events, HAZMAT occurrences, medical emergencies and other emergency events as needed. Provides other assistance to Security field services staff as directed. Performs additional duties as assigned. Qualifications QUALIFICATIONS: Minimum of a High School diploma or GED required. At least one year of customer service experience required. At least two years of customer service experience within the healthcare or hotel setting preferred. Excellent communication skills, friendly and outgoing with a commitment to service. Must submit to and pass an initial and annual criminal background check. Must obtain and maintain certification in CPR/AED/First Aid (training provided by department) SKILLS/ABILITIES/COMPETENCIES REQUIRED: Exemplary customer service and communication skills. Above average problem solving ability. Ability to remain calm in stressful situations and to multitask as needed. Reliable and flexible Must be able to read, write and speak English fluently. Fluency in more than one language preferred. WORKING CONDITIONS: Physically must be able to lift 50 pounds. Ability to stand/walk for a minimum of 8 hours. HOSPITAL WIDE RESPONSIBILITIES: Brigham and Women's Hospital I CARE Standards. The I CARE Standards guide me in my interactions with patients, family members, visitors, colleagues, and neighbors in my workplace and surrounding community to optimize the Brigham experience and help fulfill my role in our mission of providing seamless, high quality patient and family centered care. C. I will Communicate my commitment to high quality performance A. I will Appear and act as a professional R. I will Respect all individuals E. I will Extend myself Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 11:00am-7:00pm Job Summary Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Does this position require Patient Care? Yes Essential Functions * Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentially standards at all times. * Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Qualifications Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred Experience Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred Knowledge, Skills and Abilities * Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. * Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. * Works effectively both independently and in teams. Able to multitask. * Strong problem-solving skills. * Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. * Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. * Displays positive image, tact, and diplomacy, active listening, articulate. * Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. * Strong writing skills to provide and maintain documentation to support data. * Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Does this position require Patient Care? Yes Essential Functions * Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentially standards at all times. * Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Qualifications Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred Experience Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred Knowledge, Skills and Abilities * Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. * Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. * Works effectively both independently and in teams. Able to multitask. * Strong problem-solving skills. * Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. * Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. * Displays positive image, tact, and diplomacy, active listening, articulate. * Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. * Strong writing skills to provide and maintain documentation to support data. * Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Does this position require Patient Care? No Essential Functions * Patrols assigned areas, giving particular attention to those areas where security problems have occurred. * Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. * Maintains strict confidentiality standards at all times. * Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required. * Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times. * Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation. * Performs as Dispatcher utilizing "state-of-the-art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. * Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. * Voluntary participation in various departmental committees, task forces, and teams. Qualifications Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] preferred Basic Life Support [BLS Certification] Various Issuers preferred Basic Officer Certification [CHSO] International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] International Association for Healthcare Security and Safety preferred Personal Drivers License Experience Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred Knowledge, Skills and Abilities * Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. * Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression. * Works effectively both independently and in teams. Able to multitask. * Strong problem-solving skills. * Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes. * Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. * Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively. * Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices. * Strong writing skills to provide and maintain documentation to support data. * Intermediate computer skills: typing and use of database software. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.