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Military pay technician skills for your resume and career
15 military pay technician skills for your resume and career
1. Payroll System
- Verified eligibility for payments and entitlements; authorized, certified and input data into automated payroll systems to process transactions.
- Research complex retirement transactions in an automated payroll system to; determine the necessary corrective action for civilian retirements.
2. Timekeeping
- Answer and/or triage phone calls and emails in the EKHCS Centralized Timekeeping group and the EKHCS Payroll Liaison group.
- Audited timesheets for adherence to timekeeping regulations.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Served as a customer service representative achieving high customer satisfaction by delivering reliable, consistent, professional, and courteous service.
- Provided customer service to military service members regarding standard and non-standard entitlements and provisions during in and out processing the installation.
4. Corrective Action
- Verified and edited transactions to ensure the accuracy of transactions processed and annotated corrective action taken.
- Confirm actions are initiated that preclude recurrence through corrective actions and evaluation follow-up.
5. Treasury
- Maintained compatibility of accounting lines between Baghdad sites and Treasury Department, ensuring accountability of millions of dollars.
- Awarded several times for meticulous and error free computation, issuance and reconciliation of United States Treasury checks.
6. One Assistance
- Provided one-on-one assistance to service members explaining standard pay entitlements and answered pay inquires on a daily basis.
- Provided one-on-one assistance to military members regarding travel pay, dislocation allowance, and basic housing allowance service.
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Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.
- Demonstrate and apply knowledge and understanding of established DoD policies related to military pay entitlements.
- Conducted monthly audit of all accounts impacted during the month to ensure proper handling in accordance with DoD and JFTR regulations.
8. DFAS
- Consolidated monthly accuracy, timeliness data, compiled and submitted the information on a scorecard to DFAS Financial Systems Organization.
- Resolved Service Members concerns on improperly paid claims for PCS travel by contacting DFAS to initiate an audit of questionable payment.
9. Debt Collection
- Managed debt collections and balanced leave accounts and maintained and updated financial databases and records, ensuring complete accuracy of documentation.
- Establish debt collection procedures in conjunction with disciplinary actions and over payments.
10. Management System
A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.
- Utilized integrated financial management systems to extract data, identifying and resolving system problems, maintaining data integrity.
- Experienced in retrieving military documents utilizing personal Electronic Records Management System (IPERMS).
11. PCS
- Created PCS tutorial to assist incoming active duty members with on-line in-processing, increasing timeliness of voucher payments by 25%.
- Perform standard military pay actions in processing leave, ETS, PCS, Separation, Retirement, Mobilization and Demobilization.
12. Personnel Actions
A personnel action means any action taken which affects compensation, appointment, promotion, transfer, assignment, reassignment, reinstatement, evaluation of performance, layoff, dismissal, discipline, commendations, or any other action that affects the status of employment, etc. For example organizational reassignment, hiring an employee, or an employee leaving the company, are represented by separate personnel actions.
- Exercised precision in entering personnel actions, reviewing pay authorization documents, determining entitlements, and processing pay entitlement actions.
- Contacted military personnel or supervisors by telephone or E-Mail to resolve questions before processing separation pay/personnel actions.
13. Customer Inquiries
- Delivered positive customer experiences by consistently providing accurate pay information and provided rapid responses to customer inquiries.
- Responded to customer inquiries regarding their retired military pay and special disability pay accounts.
14. Pay Transactions
- Interpreted the Department of Defense Financial Management Regulations to input pay transactions correctly and properly answer questions from soldiers.
- Determined and processed complicated pay adjustments and changes for pay transactions for accuracy of entitlement determination.
15. Defense Finance
- Implemented system to track rejected defense finance and accounting transactions, generating prompt resolution, timely payment of over 100 accounts.
- Obtain reports from Defense Finance and Accounting Service, research errors/rejections of pay and allowances, correct and resubmit.
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List of military pay technician skills to add to your resume

The most important skills for a military pay technician resume and required skills for a military pay technician to have include:
- Payroll System
- Timekeeping
- Customer Service
- Corrective Action
- Treasury
- One Assistance
- DOD
- DFAS
- Debt Collection
- Management System
- PCS
- Personnel Actions
- Customer Inquiries
- Pay Transactions
- Defense Finance
- In-Depth Research
- Management Regulation
- DMO
- Travel Vouchers
- CMS
- Comprehensive Review
- Jftr
- Automated Payroll
- Accuracy Rate
- Maintaining Payroll
- Internal Controls
- Collection Action
- Dcps
- Financial Data
- Travel Pay
- Mmpa
- Defense Travel System
- DTS
- Travel Claims
- Problem Cases
- Travel Orders
- Financial Transactions
- BAH
- Military System
- Incentive Pay
- Iats
- Travel Regulations
- Review Payroll
- PAC
- Automated Financial
- Djms
- TDY
Updated January 8, 2025