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Vice President, Client Service - Conventional Trust Client Platform
BNY 4.1
Pittsburgh, PA job
Vice President, Client Service
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Vice President, Client Service to join our Conventional Trust Client Platform team. This role is located in Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Lead client service initiatives by leveraging in-depth industry knowledge and operational expertise to enhance client satisfaction and loyalty.
Develop and maintain strong client relationships through regular communication and by addressing client inquiries and issues promptly and effectively.
Collaborate with cross-functional teams to ensure seamless delivery of client services and to identify opportunities for process improvements.
Monitor and report on client service metrics to ensure high standards of service delivery and to implement necessary improvements.
Serve as a subject matter expert, providing guidance and support to junior team members and ensuring adherence to best practices and regulatory requirements.
Drive strategic projects that align with the organization's pillars and principles, ensuring that client operations are efficient and effective.
To be successful in this role, we're seeking the following:
Bachelor's degree in business administration, Finance, or a related field.
Advanced degree or professional certification (e.g., CFA, CPA) is preferred.
7-12 years of experience in client service or operations within the financial services industry.
Exceptional client relationship management skills and the ability to handle complex client interactions.
Strong analytical and problem-solving skills, with a focus on operational efficiency and continuous improvement.
Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$116k-171k yearly est. Auto-Apply 1d ago
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Associate, Corporate Actions I
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate to join our Corporate Actions Team. This role is located in Pittsburgh, PA (4 days in office per week).
In this role, you'll make an impact in the following ways:
Perform mandatory and voluntary corporate action-related custody and accounting processing requirements, such as dividend payments, reorganizations/proxy, bond redemptions, and more.
Manage and control high levels of risk and liability inherent in various functions, including reconciliation activities, client reporting, and proration on transactions.
Proactively recognize, research, and process moderately intricate mandatory and voluntary corporate action events, including daily interpretation, monitoring, scrubbing, and notification of complex global market events.
Balance entitlements, process liability notices, dividend and interest payments, class action suits, and determine the impact of events while disseminating information to investors and client accounts.
To be successful in this role, we're seeking the following:
Bachelor's degree in a related discipline or the equivalent combination of education and experience.
3-5 years of total work experience preferred.
Experience in financial services or corporate actions preferred.
Applicable local/regional licenses or certifications as required by the business.
No direct reports but may provide guidance to less experienced team members; may have people management responsibilities in some geographies.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$42k-89k yearly est. Auto-Apply 1d ago
Associate, Business Technology Liaison Representative I - Conventional Debt
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate, Business Technology Liaison Representative I - Conventional Debt to join our Conventional Trust Client Platform team. This role is located in Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Provide support for improving technology use in business areas for projects and technology of higher complexity.
Review work of more junior colleagues and provide technical assistance on complex matters.
Coordinate business technology activities with internal partners.
Use documented processes and guidelines to test applications and/or systems of higher complexity, including test preparation and execution activities.
To be successful in this role, we're seeking the following:
Associate's degree or the equivalent combination of education and experience.
2-3 years of total work experience preferred.
Experience in information technology support preferred.
Ability to track data and technology requirements for projects of greater scope or complexity and provide data and information to team members as needed.
Knowledge of regulatory and legal requirements and BNY corporate policies involving risk and control to support improved business processes through technology.
Attention to detail
Problem solving, critical thinking, time management and communication
Ability to self-manage, prioritize, and execute workload
Prior experience with Microsoft Office applications, especially Excel
Prior experience working in an agile ecosystem, highly preferred
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$47k-71k yearly est. Auto-Apply 1d ago
Senior Associate, Corporate Actions
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Senior Associate to join or Corporate Actions Department. The role is located in Pittsburgh, PA (4 days in office per week).
In this role, you'll make an impact in the following ways:
Perform mandatory and voluntary corporate action-related custody and accounting processing requirements, such as dividend payments, reorganizations/proxy, bond redemptions, and more.
Manage and control high levels of risk and liability inherent in various functions, including reconciliation activities, client reporting, and proration on transactions.
Collaborate with organizational units and teams to ensure corporate action events are addressed appropriately and determine the impact of moderately complex events, disseminating information to investors and client accounts.
Review cash reconciliations, security and suspense transaction reviews adhering to established quality control measures and procedures; research and respond to inquiries from internal business groups, depositories, agents, brokers, clients, Investment Managers, sub-custodians, and custodians.
To be successful in this role, we're seeking the following:
Bachelor's degree in a related discipline or the equivalent combination of education and experience.
5-7 years of total work experience preferred.
Experience in financial services or corporate actions preferred.
Applicable local/regional licenses or certifications as required by the business.
Strong understanding of all corporate action procedures, corporate action events, and market practices.
Ability to work on multiple systems to perform complex corporate action processing, including creating and scrubbing announcements, sending client instructions to third parties, and posting online cash and security transactions.
No direct reports but may provide guidance to less experienced team members; may have people management responsibilities in some geographies.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$80k-123k yearly est. Auto-Apply 1d ago
Vice President, OPS Control
BNY 4.1
Pittsburgh, PA job
Vice President OPS Control At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of ICFR & SOC 1 Controls Lead to join our Strategic Testing Group team. This role is located in Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
• Ensure ICFR design and operating effectiveness; lead continuous improvement to align with evolving regulations and corporate standards.
• Serve as primary liaison for SOC 1 (Type 2) audits, coordinating testing, evidence management, query handling, and formal reporting.
• Analyze risks, lead control enhancements, and drive projects to improve control performance, evidencing, and reporting.
• Collaborate broadly across Finance, Operations, Technology, SOX Compliance, and external auditors to strengthen assurance and embed control improvements.
To be successful in this role, we're seeking the following:
• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Typically 5-10 years of experience in controls, audit, or risk management; experience in the securities or financial services industry preferred.
• Demonstrated experience with ICFR/SOX; hands-on SOC 1 (Type 2) coordination and delivery is strongly preferred.
• Strong analytical, communication, and stakeholder management skills with proficiency in control documentation, sampling, and evidencing standards.
• Proven ability to operate independently and lead projects with ownership of outcomes.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
$152k-248k yearly est. Auto-Apply 1d ago
Senior Associate, Business Technology Liaison - Conventional Debt
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Senior Associate, Business Technology Liaison - Conventional Debt to join our Conventional Trust Client Platform team. This role is located in Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Analyze and define business requirements and functional or operational specifications for small to moderate sized projects of limited complexity.
Formulate and define system scope and objectives, interfacing with all areas of IT on behalf of the business to resolve IT matters and improve business processes.
Collect and translate business or functional requirements into functional design, test planning, and user documentation processes.
Support testing and training efforts for new or enhanced applications and systems, identifying areas for improvement and collaborating with technology teams to enhance business applications.
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience.
3-5 years of total work experience preferred.
Technical experience preferred.
Knowledge of regulatory and legal requirements and BNY corporate policies involving risk and control to support improved business processes through technology.
Attention to detail
Problem solving, critical thinking, time management and communication
Ability to self-manage, prioritize, and execute workload
Prior experience with Microsoft Office applications, especially Excel
Prior experience working in an agile ecosystem, highly preferred
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$79k-117k yearly est. Auto-Apply 1d ago
Associate, Middle Office
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role associate to join our Middle Office team. This role is located in Pittsburgh, PA (4 days in office per week).
In this role, you'll make an impact in the following ways:
Independently provide accounting and trading support activities for funds of higher complexity.
Perform reviews of complex documents processed across the Bank to confirm compliance with established processes and procedures.
Review work of more junior colleagues and provide technical assistance on complex matters.
Track fund data and trades, maintain records of high complexity, and prepare system-generated reports or templates with advanced data sets.
To be successful in this role, we're seeking the following:
High school/secondary school diploma or equivalent combination of education and experience required; Bachelor's degree a plus.
2-3 years of total work experience preferred.
Experience in accounting support or the mutual fund industry preferred.
Strong knowledge of processes and procedures to confirm findings and ensure compliance with FCC regulations.
No direct reports; provides guidance to less experienced Middle Office support staff as needed.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$25k-31k yearly est. Auto-Apply 1d ago
Senior Associate, Client Processing Team Lead
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Senior Associate, Client Processing Team Lead to join our Conventional Trust Client Platform team. This role is located in Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Supervises/manages the day-to-day operations of a small- to medium-sized client processing support team that handles any/all aspects of client accounts, including solicitation, inquiries and problem resolution.
Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks.
Serves as first line supervisor for assignment of tasks and resolution of issues.
Directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
Ensures the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented.
Provides product knowledge and technical assistance on moderately complex problems.
Acts as the teams initial point of contact for issues requiring escalation.
Participates in the recruiting process.
Instructs, assigns, directs and reviews the work of client processing analysts.
Prepares performance reviews and provides ongoing feedback to staff.
Supervises/manages a small client processing team.
May be responsible for specific supervisory review and approval actions.
Helps develop and contributes to the achievement of team objectives.
To be successful in this role, we're seeking the following:
Associate's degree in a related discipline or equivalent combination of education and experience is required.
Bachelor's degree preferred.
7 plus years of technical and management experience preferred.
Attention to detail
Problem solving, critical thinking, time management and communication
Ability to self-manage, prioritize, and execute workload
Prior experience with Microsoft Office applications, especially Excel
Prior experience working in an agile ecosystem, highly preferred
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$53k-102k yearly est. Auto-Apply 1d ago
Associate, Client Operations Representative I
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate Client Operations Representative located in Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Serve as the technical expert for complex transactions and processes on a daily basis and provide work direction for the team.
Independently assist clients by responding to complex phone, email, and other inquiries regarding company products, services, and procedures.
Respond to client questions on BNY Mellon product features and provide technical assistance for the most complex issues escalated by junior team members.
Research and resolve complex operational or client issues, identify trends in client issues, and propose solutions.
Provide status updates on problem resolution and outstanding issues to other teams and direct inquiries to appropriate resources at BNY Mellon.
Assist with process improvement by contributing ideas to improve team efficiency and coordinate implementation of resulting process changes.
Provide guidance to less experienced staff and may serve as the team leader for a team of support staff.
Be responsible for the quality and completion of own work and help develop and contribute to the achievement of team objectives.
To be successful in this role, we're seeking the following:
High school/secondary school diploma or the equivalent combination of education and experience is required; Bachelor's degree preferred.
3-5 years of total work experience preferred.
Experience in financial services preferred.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
$36k-53k yearly est. Auto-Apply 1d ago
Director, Client Processing Manager
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Director, Client Processing Manager to join our Client Processing team. This role is based out of Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Manage multiple teams and oversee a core operating area in Client Processing, handling all aspects of client accounts including solicitation, inquiries, transactional processing, and problem resolution
Manage resource allocation and ensure projects are on schedule and within budget
Provide a consistent client service level model and ensure all service levels are consistently satisfied or exceeded
Develop policies and processes to meet and exceed product/service and quality standards, identifying and implementing process improvements to enhance stakeholder experience
Recruit, direct, motivate, and develop staff to maximize individual contributions, professional growth, and effective teamwork
Set departmental budgets, conduct resource planning, and develop business plans for team/group operations
To be successful in this role, we're seeking the following:
Bachelor's degree or equivalent combination of education and experience required; advanced/graduate degree preferred
10-15 years of total work experience preferred, with at least 3-5 years in management
Experience in brokerage processing preferred
Applicable local/regional licenses or certifications as required by the business
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$73k-111k yearly est. Auto-Apply 5d ago
Financial Analyst - Compliance Reporting
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Financial Analyst to join our Regulatory Administration team. This role is located in Pittsburgh, PA (4 days in office, per week).
In this role, you'll make an impact in the following ways:
Extracts, analyzes, prepares data for abandoned property compliance.
Performs all job duties successfully in a high paced, multiple priority environment.
Ability to simultaneously manage competing priorities to meet project and regulatory deadlines.
Implements the policies, procedures and controls that maintain the accuracy of data being reported.
Implements plans and programs that help automate the regulatory reporting process and limitation of control gaps.
Supports more senior team members in maintaining the appropriate risk culture.
Examines reports for accuracy, consistency, and compliance against regulatory mandates.
Assists in root cause analyses to determine where there are control gaps and contributes to the development of programs to address them.
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience is required.
3 years of experience preferred regulatory compliance
Abandoned Property compliance experience preferred
Prior experience / knowledge/ interest in utilizing AI practices to improve efficiency and scalability
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$63k-89k yearly est. Auto-Apply 1d ago
Associate, US Client Operations II (Structured Finance)
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate, US Client Operations II (Structured Finance) to join our Structured Finance team. This role is located in Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Works with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY.
Supports clients in addressing moderately complex operational and technical issues and ensuring requests are executed.
Applies intermediate problem solving skills, experience and judgement to analyze information.
Uses communication skills to deliver high quality service to a specialized client base.
Provides clients information related to BNY products and services representing multiple lines of business and geographies and directs them to the appropriate resources, as needed.
Leverages a good understanding of broader BNY services and offerings.
Monitors client inquiries, resolves non-routine issues and escalates complex issues to the appropriate team member, as needed.Uses knowledge of client issues and needs to contribute to business development efforts.
Participates in internal activities and initiatives designed to improve the client experience.
Recommends process improvements.
May have people management responsibilities in some geographies.
Provides guidance to less experienced team members.
Supports multiple, moderately complex client accounts.
To be successful in this role, we're seeking the following:
Bachelors degree or the equivalent combination of education and experience is required.
3-5 years of total work experience preferred.
Experience in an operational area and/or client services preferred.
Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Vice President, Client Reporting/Performance Manager to join our team. This role is located in Pittsburgh, PA (4 days in office per week).
In this role, you'll make an impact in the following ways:
Lead the client operations and reporting team by demonstrating expertise in client performance metrics and reporting standards.
Develop and implement strategies to enhance reporting accuracy and efficiency, ensuring alignment with BNY's strategic objectives.
Collaborate with cross-functional teams to streamline operations and improve client service delivery.
Mentor and guide team members to foster a culture of excellence and accountability in client operations.
Oversee the preparation and presentation of performance reports to internal and external stakeholders, ensuring clarity and relevance.
Drive innovation in reporting processes by integrating new technologies and methodologies.
To be successful in this role, we're seeking the following:
Bachelor's degree in Finance, Business Administration, or related field.
Advanced degree or professional certification (e.g., CFA, CPA) preferred.
Typically 4-7 years of experience and 0-1 years of management experience. Experience in trading or brokerage preferred.
Strong leadership and team management capabilities.
Exceptional analytical skills with attention to detail in reporting and performance metrics.
Excellent communication and interpersonal skills to collaborate effectively with stakeholders.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$122k-171k yearly est. Auto-Apply 1d ago
Associate, Cash Processing/Funds Transfer II
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate, Cash Processing/Funds Transfer II to join our Payments Enablement Platform Operations team. This role is located in Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Monitor client payments, daily cash and wire transactions, and vet incoming transactions by matching fund and transaction receipts.
Use systemic data to highlight, prioritize & implement to reduce manual touch points and find efficiencies in our processes
Lead initiatives within the to improve our Service Delivery group to develop processes & improve our client service.
Handle client escalations/Issues to manage expectations and resolve issues in a timely manner
Work with management to co-ordinate, upskill and determine resourcing requirements to ensure group is working as efficiently as possible
Prioritize own daily workload along side project work to ensure we manage client's expectations but also improve our responses/automation
Utilize & demonstrate the skills to use available digital tools & AI to enhance the user experience for our processes
Ensure procedures associated with monitoring client fund transfers are followed.
Facilitate the booking of all foreign currency trades with trading desks and confirm all outgoing wire transactions are settled by the receiving institutions.
Provide higher level support for transactions flagged by the system and escalate to management if a solution is not found.
Act as point of contact for clients and wire recipients, addressing inquiries and concerns about the transfer process.
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience is required.
3-5 years of total work experience preferred.
Experience in financial services operations preferred.
Ability to contribute to the achievement of team objectives.
No direct reports but may provide guidance to less experienced team members; may have people management responsibilities in some geographies.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$26k-32k yearly est. Auto-Apply 1d ago
Senior Associate, Business Technology Liaison
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Senior Associate, Business Technology Liaison to join our Wealth Management division. This role is located in Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Analyze and define business requirements and functional or operational specifications for small to moderate sized projects of limited complexity.
Formulate and define system scope and objectives, interfacing with all areas of IT on behalf of the business to resolve IT matters and improve business processes.
Collect and define business or functional requirements and translate them into functional design, test planning, and user documentation processes.
Support testing of new or enhanced applications and/or systems, including case development, requirement traceability analysis, test preparation, script writing, and functional test execution.
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience is required.
3-5 years of total work experience preferred.
Technical experience preferred.
Ability to use knowledge of regulatory and legal requirements and BNY corporate policies involving risk and control to support the development of improved business processes through technology.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$79k-117k yearly est. Auto-Apply 1d ago
Associate, Corporate Actions I
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate, Corporate Actions I to join our Integrated Middle Office Solutions Platform team. This role is located in Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Responsible for mandatory and voluntary corporate actions custody functions for all organizational accounts.
Receives guidance from more experienced staff.
With guidance from more senior staff, responsible for processing basic mandatory and voluntary corporate action events (including the daily interpretation, monitoring, scrubbing and notification of corporate action events), processing liability notices, processing and allocating dividend interest payments and processing class action suits.
Reconciles, monitors and posts entitlements to client accounts.
Responsible for daily and monthly outlier review, research, and documentation.
Responsible for performing daily reconciliations for cash, security and suspense transactions as well as adhering to established quality control measures and procedures.
Responsible for researching and responding to inquiries from internal business groups, depositories, agents, brokers, clients, Investment Managers, sub custodians and/or custodians.
Works on multiple systems to perform corporate action processing, including creating and scrubbing announcements, sending client instructions to third parties, and posting online cash and security transactions.
No direct reports.
May have people management responsibilities in some geographies.
Contributes to the achievement of team goals and objectives.
To be successful in this role, we're seeking the following:
Bachelor's degree in a related discipline or the equivalent combination of education and experience is required.
0-3 years of total work experience preferred.
Experience in financial services or corporate actions preferred.
Applicable local/regional licenses or certifications as required by the business.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$42k-89k yearly est. Auto-Apply 1d ago
Senior Associate, Client Operations
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Senior Associate to join our client service team. This role location in Pittsburgh, PA or Lake Mary, FL (4 days in office per week).
In this role, you'll make an impact in the following ways:
Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
Support clients in addressing and resolving complex operational and technical issues and ensure requests are executed.
Apply advanced problem-solving skills, judgment, and experience to analyze information and deliver high-quality service to a specialized client base.
Provide individuals at assigned clients with information related to BNY Mellon's products and services across multiple lines of business and geographies, leveraging an in-depth understanding of broader BNY Mellon services and offerings.
Proactively assist clients in reviewing potential business needs and direct them to appropriate resources at BNY Mellon.
Resolve complex or non-routine client issues or inquiries as needed.
Use in-depth knowledge of client issues and needs to contribute to business development efforts and propose expanded offerings to clients for front office consideration.
Lead and participate in internal activities and initiatives designed to improve the client experience and help develop process improvements.
Provide guidance to less experienced team members.
Support multiple, complex client accounts.
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience is required.
5-7 years of total work experience preferred.
Experience in an operational area and/or client services preferred.
No direct reports.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Senior Vice President, OPS Business Technology Liaison Manager - Conventional Debt to join our Conventional Trust Client Platform team. This role is located in Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Manages a large team or multiple small teams of business technology liaison staff supporting multiple systems in a business area.
Ensures best practices are followed and improves collaboration between technology and business/functional areas to provide innovative solutions.
Responsible for managing multiple projects, which may be global in scope.
Leads and oversees business system projects, budgets, and resourcing.
Implements strategic procedures and policies when selecting methods, techniques and evaluation criteria for obtaining results.
Selects most effective criteria for obtaining results, design concepts and technology for products.
Identifies methods and procedures for monitoring projects, including preparation of records of expenditures and research findings, and progress reports.
Negotiates with consulting firms and vendors.
Provides direction and guidance on projects and ensures recommendations are aligned with user needs and capabilities.
Advises business groups by providing technical direction to identify and address business issues and opportunities.
Ensures clients are using technology capabilities to the fullest extent.
Executes project plans and performance requirements for all stages/phases through the management of human capital resources.
Responsible for managing estimates and ensuring project estimates are accurate for pricing.
Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
Provides feedback at the most critical times.
Manages a large team or multiple small teams of managers and professionals including coaching, performance management and resource allocation.
Responsible for the achievement of multiple team goals and objectives, talent management and supervision of team members.
To be successful in this role, we're seeking the following:
Bachelors degree or the equivalent combination of education and experience is required.
7-10 years of total work experience and 1-3 years of management experience preferred.
Technical experience preferred.
Knowledge of regulatory and legal requirements and BNY corporate policies involving risk and control to support improved business processes through technology.
Attention to detail
Problem solving, critical thinking, time management and communication
Ability to self-manage, prioritize, and execute workload
Prior experience with Microsoft Office applications, especially Excel
Prior experience working in an agile ecosystem, highly preferred
Strong analytical and strategic thinking abilities to align technology with business needs
Excellent communication and interpersonal skills to facilitate collaboration across diverse teams
Proven project management skills with the ability to lead complex engineering initiatives from concept to completion
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$155k-265k yearly est. Auto-Apply 1d ago
Associate, Client Processing I
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate to join our Client Processing team. This role is located in Pittsburgh, PA (4 days in office per week).
In this role, you'll make an impact in the following ways:
Perform routine and non-routine client service and transactional support functions.
Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues.
Process account-related transactions per scheduled events or client authenticated direction.
Answer inquiries and resolve problems or issues following established procedures.
Manage situations requiring adaptation of response or extensive research according to client response.
Escalate more complex situations to senior colleagues.
Integrate area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
Perform complex operational tasks in a product or functional area.
May be responsible for allocating and checking work of team members and specific supervisory review and approval actions.
Contribute to the achievement of team objectives.
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience is required.
0-3 years of total work experience is preferred.
Experience in brokerage processing is preferred.
Applicable local/regional licenses or certifications as required by the business.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$46k-80k yearly est. Auto-Apply 1d ago
Senior Associate, Client Processing Team Lead
BNY 4.1
Pittsburgh, PA job
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Senior Associate, Client Processing Team Lead to join our Payments Enablement Platform Operations team. This role is located in Pittsburgh, PA
In this role, you'll make an impact in the following ways:
Supervise and manage the day-to-day operations of a small- to medium-sized client processing support team handling all aspects of client accounts, including solicitation, inquiries, and problem resolution.
Manage the daily transactional workflow within the team and align team resources accordingly to complete daily tasks.
Serve as first line supervisor for assignment of tasks and resolution of issues, acting as the team's initial point of contact for escalated issues.
Direct, motivate, and develop staff to maximize individual contributions, professional growth, and effective teamwork.
Use systemic data to highlight, prioritize & implement to reduce manual touch points and find efficiencies in our processes
Lead initiatives within the to improve our Service Delivery group to develop processes & improve our client service.
Handle client escalations/Issues to manage expectations and resolve issues in a timely manner
Work with management to co-ordinate, upskill and determine resourcing requirements to ensure group is working as efficiently as possible
Prioritize own daily workload along side project work to ensure we manage client's expectations but also improve our responses/automation
Utilize & demonstrate the skills to use available digital tools & AI to enhance the user experience for our processes
To be successful in this role, we're seeking the following:
Associate's degree in a related discipline or equivalent combination of education and experience is required; Bachelor's degree preferred.
7+ years of technical and management experience preferred.
Experience in the securities or financial services industry is a plus.
Applicable local/regional licenses or certifications as required by the business.
Experience supervising/managing a small client processing team, including performance reviews, recruiting participation, and supervisory review and approval actions.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.