Service Manager jobs at Mill Creek Residential

Job Description Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. Our mission is to perfect the home services experience from the inside out-by investing in our technicians, supporting local leadership, and equipping our teams with the tools and resources to deliver trusted service in every home we enter. We operate in multiple markets across the country, combining the local trust and expertise of each brand with centralized support across marketing, technology, operations, and finance. At Zephyr, we move with purpose-bold in our pursuit of excellence, grounded in transparency, and unified by our commitment to customers, teams, and community. Role is based in Gypsum, CO - Relocation/Sign-On Bonus Offered with Experience!!! About the Role PSI, Inc. is seeking an experienced Service Manager to lead our Service Department and technicians across multiple trades. This role is ideal for a hands-on leader who brings both field experience and business acumen - someone who can coach technicians in the field, manage KPIs, and drive operational excellence. The Service Manager will oversee daily operations, technician performance, and department profitability while fostering a positive, high-performance culture. You'll work closely with Dispatch, CSRs, and the General Manager to ensure the department meets its goals in customer satisfaction, revenue, and efficiency. The right candidate will have an "owner's mindset," holding full accountability for the team's results and always striving to elevate performance across all trades. What You'll Do Here Lead, develop, and support multi-trade service technicians through training, coaching, and ride-alongs to ensure quality, safety, and revenue goals are met. Track and analyze departmental KPIs to identify opportunities for improvement and implement strategies to boost performance and profitability. Recruit, interview, hire, and onboard technicians in partnership with the General Manager to meet staffing and budget targets. Manage operational functions including technician payroll, job scheduling, and on-call rotations while ensuring "Right Tech, Right Call" efficiency. Collaborate with Dispatch and warehouse teams to streamline parts handling, warranty processes, and truck stock management. Conduct weekly team meetings and ongoing training sessions focused on technical skills, sales performance, and customer service excellence. We'd Love to Hear From You if You Have 5+ years of experience in the trades industry (HVAC, plumbing, or electrical preferred) 2+ years of experience managing technicians or field teams Proven experience analyzing and managing KPIs and department performance metrics Prior field experience as a technician or installer Strong leadership, coaching, and communication skills Excellent problem-solving and organizational abilities A valid driver's license Benefits and Perks Competitive Pay: Significant base salary and bonus opportunity Benefits: We offer top-notch benefits! Various medical, dental & vision plans, including 100% employer covered options for you and your family 401(k) match up to 3.5% 100% Company paid long & short-term disability and life insurance Cell phone reimbursement and work-from-home stipend Flexible spending accounts for health and dependent care Training and Career Growth: We are scaling quickly and would support this person's career growth and development Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy Zephyr and its companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field-we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. Our MissionFilevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale. We're looking for a Customer Operations Manager who is passionate about solving problems, creating customer value, and driving long-term product adoption. If you thrive in a fast-paced environment and love helping customers succeed, we'd love to meet you. The Role: The Customer Operations Manager (CSM) leads the strategy and execution of the post-sale experience for Depositions by Filevine customers. You will directly manage a team of 3-5 Customer Success Associates and 3-5 Customer Support Associates. These associates will oversee a book of ~300 customer accounts and will manage long-term adoption and live support on depositions. This role blends team leadership with hands-on customer engagement. You'll deepen your expertise in Depositions, forecast account health, drive customer education, collaborate across GTM teams, and ensure that every customer realizes measurable value from the platform. What You'll Do & ManageCustomer Success & Adoption: - Manage and align goals for CSAs who own the post-sale experience, ensuring high engagement and long-term retention. - Become a product expert, answering functionality questions and diagnosing customer challenges. - Analyze usage trends and recommend tailored workflows to maximize customer ROI. Customer Education & Resources:- Create and maintain customer-facing content such as notice templates, best practices, guides, and training materials.- Collaborate cross-functionally to ensure education materials align with new product features and GTM efforts. Go-to-Market Collaboration:- Partner with Sales, Marketing, and Implementation to support product rollouts, onboarding journeys, and expansion opportunities.- Provide ground-level customer insights that help shape Filevine's GTM strategy. Issue Resolution & Cross-Functional Alignment:- Troubleshoot technical or workflow issues and route them to the correct internal teams for resolution.- Facilitate timely internal and external communication around open issues.- Identify fiscally responsible solutions that balance customer needs and contract terms. Customer Support:- Manage a team of customer support specialists who help with live deposition events. - Help create processes that streamline and optimize support through phone, email, and chat What You Bring 3+ years of experience in customer success or technical support, ideally in a fast-paced SaaS environment. Previous people-management experience, with a track record of developing and scaling customer-facing teams. Exceptional written and verbal communication skills. Strong organizational habits with the ability to stay proactive, responsive, and calm under pressure. Professionalism and confidence when navigating challenging or escalated conversations.A bias toward action, curiosity, and continual improvement. Experience with tools such as Zendesk, Talkdesk, Excel, Slack, Notion (or similar).Resilience and adaptability suited to a dynamic, startup-like environment Compensation Information: $115,000 - $137,000 The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual's location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine's total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package. Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at ****************** Cool Company Benefits:- A dynamic, rapidly growing company, focused on helping organizations thrive - Medical, Dental, & Vision Insurance (for full-time employees)- Competitive & Fair Pay- Maternity & paternity leave (for full-time employees)- Short & long-term disability- Opportunity to learn from a dedicated leadership team- Centrally located open office building in Sugar House- Top-of-the-line company swag Privacy Policy NoticeFilevine will handle your personal information according to what's outlined in our Privacy Policy.

Job Description Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. Our mission is to perfect the home services experience from the inside out-by investing in our technicians, supporting local leadership, and equipping our teams with the tools and resources to deliver trusted service in every home we enter. We operate in multiple markets across the country, combining the local trust and expertise of each brand with centralized support across marketing, technology, operations, and finance. At Zephyr, we move with purpose-bold in our pursuit of excellence, grounded in transparency, and unified by our commitment to customers, teams, and community. Role is based in Gypsum, CO - Relocation/Sign-On Bonus Offered with Experience!!! About the Role PSI, Inc. is seeking an experienced Service Manager to lead our Service Department and technicians across multiple trades. This role is ideal for a hands-on leader who brings both field experience and business acumen - someone who can coach technicians in the field, manage KPIs, and drive operational excellence. The Service Manager will oversee daily operations, technician performance, and department profitability while fostering a positive, high-performance culture. You'll work closely with Dispatch, CSRs, and the General Manager to ensure the department meets its goals in customer satisfaction, revenue, and efficiency. The right candidate will have an "owner's mindset," holding full accountability for the team's results and always striving to elevate performance across all trades. What You'll Do Here Lead, develop, and support multi-trade service technicians through training, coaching, and ride-alongs to ensure quality, safety, and revenue goals are met. Track and analyze departmental KPIs to identify opportunities for improvement and implement strategies to boost performance and profitability. Recruit, interview, hire, and onboard technicians in partnership with the General Manager to meet staffing and budget targets. Manage operational functions including technician payroll, job scheduling, and on-call rotations while ensuring "Right Tech, Right Call" efficiency. Collaborate with Dispatch and warehouse teams to streamline parts handling, warranty processes, and truck stock management. Conduct weekly team meetings and ongoing training sessions focused on technical skills, sales performance, and customer service excellence. We'd Love to Hear From You if You Have 5+ years of experience in the trades industry (HVAC, plumbing, or electrical preferred) 2+ years of experience managing technicians or field teams Proven experience analyzing and managing KPIs and department performance metrics Prior field experience as a technician or installer Strong leadership, coaching, and communication skills Excellent problem-solving and organizational abilities A valid driver's license Benefits and Perks Competitive Pay: Significant base salary and bonus opportunity Benefits: We offer top-notch benefits! Various medical, dental & vision plans, including 100% employer covered options for you and your family 401(k) match up to 3.5% 100% Company paid long & short-term disability and life insurance Cell phone reimbursement and work-from-home stipend Flexible spending accounts for health and dependent care Training and Career Growth: We are scaling quickly and would support this person's career growth and development Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy Zephyr and its companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

Job Description Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. Our mission is to perfect the home services experience from the inside out-by investing in our technicians, supporting local leadership, and equipping our teams with the tools and resources to deliver trusted service in every home we enter. We operate in multiple markets across the country, combining the local trust and expertise of each brand with centralized support across marketing, technology, operations, and finance. At Zephyr, we move with purpose-bold in our pursuit of excellence, grounded in transparency, and unified by our commitment to customers, teams, and community. Role is based in Gypsum, CO - Relocation/Sign-On Bonus Offered with Experience!!! About the Role PSI, Inc. is seeking an experienced Service Manager to lead our Service Department and technicians across multiple trades. This role is ideal for a hands-on leader who brings both field experience and business acumen - someone who can coach technicians in the field, manage KPIs, and drive operational excellence. The Service Manager will oversee daily operations, technician performance, and department profitability while fostering a positive, high-performance culture. You'll work closely with Dispatch, CSRs, and the General Manager to ensure the department meets its goals in customer satisfaction, revenue, and efficiency. The right candidate will have an "owner's mindset," holding full accountability for the team's results and always striving to elevate performance across all trades. What You'll Do Here Lead, develop, and support multi-trade service technicians through training, coaching, and ride-alongs to ensure quality, safety, and revenue goals are met. Track and analyze departmental KPIs to identify opportunities for improvement and implement strategies to boost performance and profitability. Recruit, interview, hire, and onboard technicians in partnership with the General Manager to meet staffing and budget targets. Manage operational functions including technician payroll, job scheduling, and on-call rotations while ensuring "Right Tech, Right Call" efficiency. Collaborate with Dispatch and warehouse teams to streamline parts handling, warranty processes, and truck stock management. Conduct weekly team meetings and ongoing training sessions focused on technical skills, sales performance, and customer service excellence. We'd Love to Hear From You if You Have 5+ years of experience in the trades industry (HVAC, plumbing, or electrical preferred) 2+ years of experience managing technicians or field teams Proven experience analyzing and managing KPIs and department performance metrics Prior field experience as a technician or installer Strong leadership, coaching, and communication skills Excellent problem-solving and organizational abilities A valid driver's license Benefits and Perks Competitive Pay: Significant base salary and bonus opportunity Benefits: We offer top-notch benefits! Various medical, dental & vision plans, including 100% employer covered options for you and your family 401(k) match up to 3.5% 100% Company paid long & short-term disability and life insurance Cell phone reimbursement and work-from-home stipend Flexible spending accounts for health and dependent care Training and Career Growth: We are scaling quickly and would support this person's career growth and development Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy Zephyr and its companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

Job Description Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. Our mission is to perfect the home services experience from the inside out-by investing in our technicians, supporting local leadership, and equipping our teams with the tools and resources to deliver trusted service in every home we enter. We operate in multiple markets across the country, combining the local trust and expertise of each brand with centralized support across marketing, technology, operations, and finance. At Zephyr, we move with purpose-bold in our pursuit of excellence, grounded in transparency, and unified by our commitment to customers, teams, and community. Role is based in Gypsum, CO - Relocation/Sign-On Bonus Offered with Experience!!! About the Role PSI, Inc. is seeking an experienced Service Manager to lead our Service Department and technicians across multiple trades. This role is ideal for a hands-on leader who brings both field experience and business acumen - someone who can coach technicians in the field, manage KPIs, and drive operational excellence. The Service Manager will oversee daily operations, technician performance, and department profitability while fostering a positive, high-performance culture. You'll work closely with Dispatch, CSRs, and the General Manager to ensure the department meets its goals in customer satisfaction, revenue, and efficiency. The right candidate will have an "owner's mindset," holding full accountability for the team's results and always striving to elevate performance across all trades. What You'll Do Here Lead, develop, and support multi-trade service technicians through training, coaching, and ride-alongs to ensure quality, safety, and revenue goals are met. Track and analyze departmental KPIs to identify opportunities for improvement and implement strategies to boost performance and profitability. Recruit, interview, hire, and onboard technicians in partnership with the General Manager to meet staffing and budget targets. Manage operational functions including technician payroll, job scheduling, and on-call rotations while ensuring "Right Tech, Right Call" efficiency. Collaborate with Dispatch and warehouse teams to streamline parts handling, warranty processes, and truck stock management. Conduct weekly team meetings and ongoing training sessions focused on technical skills, sales performance, and customer service excellence. We'd Love to Hear From You if You Have 5+ years of experience in the trades industry (HVAC, plumbing, or electrical preferred) 2+ years of experience managing technicians or field teams Proven experience analyzing and managing KPIs and department performance metrics Prior field experience as a technician or installer Strong leadership, coaching, and communication skills Excellent problem-solving and organizational abilities A valid driver's license Benefits and Perks Competitive Pay: Significant base salary and bonus opportunity Benefits: We offer top-notch benefits! Various medical, dental & vision plans, including 100% employer covered options for you and your family 401(k) match up to 3.5% 100% Company paid long & short-term disability and life insurance Cell phone reimbursement and work-from-home stipend Flexible spending accounts for health and dependent care Training and Career Growth: We are scaling quickly and would support this person's career growth and development Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy Zephyr and its companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

Job Description Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. Our mission is to perfect the home services experience from the inside out-by investing in our technicians, supporting local leadership, and equipping our teams with the tools and resources to deliver trusted service in every home we enter. We operate in multiple markets across the country, combining the local trust and expertise of each brand with centralized support across marketing, technology, operations, and finance. At Zephyr, we move with purpose-bold in our pursuit of excellence, grounded in transparency, and unified by our commitment to customers, teams, and community. Role is based in Gypsum, CO - Relocation/Sign-On Bonus Offered with Experience!!! About the Role PSI, Inc. is seeking an experienced Service Manager to lead our Service Department and technicians across multiple trades. This role is ideal for a hands-on leader who brings both field experience and business acumen - someone who can coach technicians in the field, manage KPIs, and drive operational excellence. The Service Manager will oversee daily operations, technician performance, and department profitability while fostering a positive, high-performance culture. You'll work closely with Dispatch, CSRs, and the General Manager to ensure the department meets its goals in customer satisfaction, revenue, and efficiency. The right candidate will have an "owner's mindset," holding full accountability for the team's results and always striving to elevate performance across all trades. What You'll Do Here Lead, develop, and support multi-trade service technicians through training, coaching, and ride-alongs to ensure quality, safety, and revenue goals are met. Track and analyze departmental KPIs to identify opportunities for improvement and implement strategies to boost performance and profitability. Recruit, interview, hire, and onboard technicians in partnership with the General Manager to meet staffing and budget targets. Manage operational functions including technician payroll, job scheduling, and on-call rotations while ensuring "Right Tech, Right Call" efficiency. Collaborate with Dispatch and warehouse teams to streamline parts handling, warranty processes, and truck stock management. Conduct weekly team meetings and ongoing training sessions focused on technical skills, sales performance, and customer service excellence. We'd Love to Hear From You if You Have 5+ years of experience in the trades industry (HVAC, plumbing, or electrical preferred) 2+ years of experience managing technicians or field teams Proven experience analyzing and managing KPIs and department performance metrics Prior field experience as a technician or installer Strong leadership, coaching, and communication skills Excellent problem-solving and organizational abilities A valid driver's license Benefits and Perks Competitive Pay: Significant base salary and bonus opportunity Benefits: We offer top-notch benefits! Various medical, dental & vision plans, including 100% employer covered options for you and your family 401(k) match up to 3.5% 100% Company paid long & short-term disability and life insurance Cell phone reimbursement and work-from-home stipend Flexible spending accounts for health and dependent care Training and Career Growth: We are scaling quickly and would support this person's career growth and development Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy Zephyr and its companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

Invisible Technologies offers unusual services (a combination of outsourcing and automation) to fast-scaling, innovative companies. Each company understands and uses our services in a variety of ways. It's critical we can communicate to segments of users with visually appealing, and highly communicative assets. You're helping us explain the benefits of our product in a way that words alone never could. Job Description Please apply in the following link: ******************************************************************** We are currently looking to fill this position by June 1st 2022. We'd like to ask you a few questions to jump-start the process and get to know you a bit. Note** In order to be considered, you must submit your completed answers to the questionnaire. We will start interviewing immediately, so please be sure to complete the questionnaire, as it will lag the process if it is not complete. Good luck with the hiring process and we'll be in touch soon! THIS IS A FULL-TIME REMOTE POSITION What is Invisible? Website : ******************** Overview / Sales Deck - **************************************** Recorded Demo - **************************** Who are we? We're Invisible's Growth Team. We are an irreplaceable strategic growth partner for the world's fastest growing & most innovative companies, powering their digital workflows so they can focus on building their businesses - not running them. The Job Reporting to the Head of Sales, you will be responsible for expanding existing and sourcing new strategic clients in the Financial Services/Fintech industry. This is a role for a cross-functional leader that is looking for ownership of a key corporate strategy to systematize, build out, and expand our offering in the Financial Service space. We're looking for a passionate individual who thrives in fast-paced environments, working in a matrix structure across our Operations, Product, and Marketing teams to grow this vertical. A General Manager's North Star is the following: size, capture, and expand our addressable market for digital workflows for Financial Services companies. This feeds directly to Invisible's mission to automate repetitive work for every company so people can focus on their real work. You will be responsible for hitting revenue targets and building the strategy to grow this vertical. You will play a key role in helping us grow to a $1B company and maintain our rapid growth rate. Who We Want General Managers are leaders on our Growth team driving key pillars of our corporate strategy. We are looking for individuals with the full spectrum of abilities and we are extremely selective. The ideal candidate is a blend of 3 key strengths: 1) Industry Experience: You have experience in the financial services industry, preference for people with either a consulting or operator background 2) Revenue Leader: You have been a revenue leader who's won new business and expanded existing accounts from midmarket & enterprise accounts 3) Operator DNA: You have previous experience in building a new business lines Capabilities & Requirements: 5+ years of experience in rapidly-scaling B2B technologies companies Experience with consultative-selling, winning both new business and expanding existing accounts Experience working with a range of midmarket and enterprise companies in the financial services industry - from lending services to neobanks to credit card companies to insurance companies Working closely with Marketing, Operations, and Product to systematize and improve Invisible's offering in the financial services space Set and upgrade Invisible's growth strategy for the financial services space Identify industry trends and communicate appropriately to senior management We Believe That: -- Invisible is a world-changing company and the Growth Team is responsible for sourcing, closing, and developing clients until they no longer execute their digital repetitive work themselves -- Great client relationships are predicated on trust, sincerity & achievement of the customer's goals -- Exponential gains from systems > Short term linear work > Systems for system's sake -- Consistent feedback is key - we are addicted to learning and getting better -- What one of us knows, all of us should know Because of these beliefs, we've built a team where... -- Distributed approaches and centralized intelligence merge. Each teammate is constantly innovating and trying something new. Every mistake is prevented by all. Every success is learned by all. -- Each of us contains the sum of the knowledge, intelligence, and creativity of our entire team. -- We evolve and mutate constantly like an organism, identifying successful and problematic tactics and incorporating ideas from any source. Working Times: US (EDT or PDT) Hours Compensation & Reporting: $90k Base + $20K Bonus + Uncapped Commission + Equity You will report directly to the Head of Sales. Additional opportunities to earn more equity through promotions and through re-distribution of re-acquired shares via buybacks Additional Information ********************************************************************

Invisible Technologies offers unusual services (a combination of outsourcing and automation) to fast-scaling, innovative companies. Each company understands and uses our services in a variety of ways. It's critical we can communicate to segments of users with visually appealing, and highly communicative assets. You're helping us explain the benefits of our product in a way that words alone never could. Job Description Please apply in the following link: ******************************************************************** We are currently looking to fill this position by June 1st 2022. We'd like to ask you a few questions to jump-start the process and get to know you a bit. Note** In order to be considered, you must submit your completed answers to the questionnaire. We will start interviewing immediately, so please be sure to complete the questionnaire, as it will lag the process if it is not complete. Good luck with the hiring process and we'll be in touch soon! THIS IS A FULL-TIME REMOTE POSITION What is Invisible? Website : ******************** Overview / Sales Deck - **************************************** Recorded Demo - **************************** Who are we? We're Invisible's Growth Team. We are an irreplaceable strategic growth partner for the world's fastest growing & most innovative companies, powering their digital workflows so they can focus on building their businesses - not running them. The Job Reporting to the Head of Sales, you will be responsible for expanding existing and sourcing new strategic clients in the Financial Services/Fintech industry. This is a role for a cross-functional leader that is looking for ownership of a key corporate strategy to systematize, build out, and expand our offering in the Financial Service space. We're looking for a passionate individual who thrives in fast-paced environments, working in a matrix structure across our Operations, Product, and Marketing teams to grow this vertical. A General Manager's North Star is the following: size, capture, and expand our addressable market for digital workflows for Financial Services companies. This feeds directly to Invisible's mission to automate repetitive work for every company so people can focus on their real work. You will be responsible for hitting revenue targets and building the strategy to grow this vertical. You will play a key role in helping us grow to a $1B company and maintain our rapid growth rate. Who We Want General Managers are leaders on our Growth team driving key pillars of our corporate strategy. We are looking for individuals with the full spectrum of abilities and we are extremely selective. The ideal candidate is a blend of 3 key strengths: 1) Industry Experience: You have experience in the financial services industry, preference for people with either a consulting or operator background 2) Revenue Leader: You have been a revenue leader who's won new business and expanded existing accounts from midmarket & enterprise accounts 3) Operator DNA: You have previous experience in building a new business lines Capabilities & Requirements: 5+ years of experience in rapidly-scaling B2B technologies companies Experience with consultative-selling, winning both new business and expanding existing accounts Experience working with a range of midmarket and enterprise companies in the financial services industry - from lending services to neobanks to credit card companies to insurance companies Working closely with Marketing, Operations, and Product to systematize and improve Invisible's offering in the financial services space Set and upgrade Invisible's growth strategy for the financial services space Identify industry trends and communicate appropriately to senior management We Believe That: -- Invisible is a world-changing company and the Growth Team is responsible for sourcing, closing, and developing clients until they no longer execute their digital repetitive work themselves -- Great client relationships are predicated on trust, sincerity & achievement of the customer's goals -- Exponential gains from systems > Short term linear work > Systems for system's sake -- Consistent feedback is key - we are addicted to learning and getting better -- What one of us knows, all of us should know Because of these beliefs, we've built a team where... -- Distributed approaches and centralized intelligence merge. Each teammate is constantly innovating and trying something new. Every mistake is prevented by all. Every success is learned by all. -- Each of us contains the sum of the knowledge, intelligence, and creativity of our entire team. -- We evolve and mutate constantly like an organism, identifying successful and problematic tactics and incorporating ideas from any source. Working Times: US (EDT or PDT) Hours Compensation & Reporting: $90k Base + $20K Bonus + Uncapped Commission + Equity You will report directly to the Head of Sales. Additional opportunities to earn more equity through promotions and through re-distribution of re-acquired shares via buybacks Additional Information ********************************************************************

Working at RippleMatch: The current status quo of finding a first job is broken: Traditional career services and job boards with millions of postings aren't very helpful, and figuring out where to begin your career is a difficult and overwhelming decision. It's also not a fair contest. For many Gen Z candidates, opportunity is limited based on where they attend school and their personal networks.RippleMatch is changing the way Gen Z finds work. Our recruitment platform leverages AI to automate inbound applicant review and outbound sourcing, matching candidates to the right roles and eliminating the most time-intensive parts of the recruitment process for both sides. Leading employers leverage RippleMatch to build diverse, high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers. Since launching RippleMatch from a college dorm room in 2016, we've raised $88 million in venture funding - including from prominent investors like Goldman Sachs - helped tens of thousands of users find jobs, expanded to 1,700+ colleges & universities, and brought on hundreds of leading employers as customers (such as EY, eBay, MongoDB, and more). Our tight-knit lean team of talented people work hard, celebrate wins, and care deeply about changing the way finding a job works. The role: We are hiring a Customer Operations Manager to maximize our annual customers' results on our platform. Customer Operations Managers sit within the Customer Success department and are the operations and analytical powerhouse that ensures our partners are getting the most out of our product. You'll spend the day immersed in our software, managing every behind-the-scenes task for recruitment teams to build a positive customer experience and deliver top talent for them to hire. In this role you will: Provide daily operational support for our annual partners Manage a book of 40 accounts and support all of the backend & operational tasks for customers, as well as ad hoc customer requests Collaborate with our Customer Success Managers to ensure we're providing strong ROI for our customers Closely monitor data on customer product adoption to ensure they are getting the most out of our product suite Use data analysis to inform and drive decision-making on your book of business Become an expert on the ins and outs of the RippleMatch platform Help solve tricky customer issues with product-focused solutions Relay feedback and advocate for customer and candidate product improvements Comfortably utilize and examine our data to solve customer problems and analyze trends Manage projects to help push account-specific and Customer Success team objectives forward Help students find their dream jobs What you'll bring to the team: 0-3 years of experience working on detail-oriented operational tasks or projects A self-starter mentality with a strong work ethic Laser-focused attention to detail and willingness to tackle any assignment, no matter how small A competitive nature and strong desire to win Data-driven and a constant drive to utilize data to answer questions and inform customer strategy Resourceful; Strong problem-solving skills, and a determination to always find creative solutions Excellent written & verbal communication skills Experience managing projects from the beginning of the ideation phase through to conclusion is a plus Experience using tools for data analysis, such as Excel or Google Sheets; SQL proficiency is a plus Experience working at a startup is a plus Culture & Perks: At RippleMatch, we understand that our success stems from the people we have on board, which is why we invest heavily in our team's well-being and growth. We offer a full slate of perks, including equity, paid vacation, a pre-tax commuter program, discounted Citi Bike and Peloton memberships, and - our favorite thing - comprehensive FREE healthcare benefits. We work hard to foster a culture of constant self-improvement, actual ownership, and positivity. At our core, we are a tight-knit team that works hard, celebrates wins, and cares deeply about changing the way finding a job works. We are going to fundamentally transform the hiring landscape and won't settle for anything less. RippleMatch offers a flexible hybrid work environment for this role. Our physical office is conveniently located near Union Square in New York City. The salary range for this position is $60,000 to $80,000, depending on relevant experience, in accordance with New York City pay transparency requirements We believe in maintaining a culture that can cut across distance to suit our employees who choose to be remote as well as those who prefer to come into the office. We host monthly virtual events as well as monthly in-person events, team-wide virtual activities every month like Wellness Challenges, and a time to hear from our founders regularly regardless of location. Creating strong bonds between RippleMatch team members means a lot to us, and while we know that this can be done remotely, we also invest heavily in creating opportunities to make sure remote employees get plenty of in-person time. RippleMatch is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement! In your role as a Manager of National Health Systems, you will develop and execute Ceribell's revenue growth strategy. In this role, you will be responsible for developing and implementing business plans involving, but not limited to, revenue generation from new product introductions, existing products, and product lines, compliance management, and developing strong relationships with all key decision makers (Economic and Clinical) within targeted accounts. Ceribell's overall mission, vision, and strategy will guide your creation and execution of these strategies. We are looking for a candidate with 10+ years of disruptive medical device sales experience, exceptional IDN and Health System sales experience, a high degree of energy, and the ability to move clients to action. Ceribell is seeking a goal-oriented and tenacious team member who understands current and prospective customers' business needs in order to bring value and improve patient outcomes, as well as to exceed Ceribell's business goals. While this is a remote position, candidates must live near a major airport due to travel requirements. (50%-70%) What you'll achieve: Implement an enterprise-wide strategy that builds and leverages Executive relationships in a top-down and bottom-up strategy to achieve revenue targets - identifying, qualifying, and closing sales opportunities. Develop and execute a revenue strategy in targeted accounts with a team of internal stakeholders Create and follow a sales strategy for new business opportunities and existing accounts by implementing IDN (Health Systems) Incorporate feedback about customer value propositions, competitive landscapes, and more into communication with teams internally. Achieve sales targets, revenue forecasts, quotas, metrics and customer growth projections for Ceribell's EEG solution Develop and maintain relationships with key decision makers in prospective and existing accounts. Represent Ceribell's strategically and relative to the competition, by staying current on competition and industry trends. Drive new sales and increase profitability for assigned customers through effective executive level engagement with key partners and IDNs Ensure client communications and requirements are established and maintained so that their needs are met and goals are met. Outline, prepare and deliver proposals addressing clients' technical, financial and operational needs and concerns while achieving positive returns for the customer and the company. Work collectively with a high level of communication and coordination with the Account Management Team on all activities. Lead the management of the sales pipeline and accurately forecast to meet revenue attainment goals Additional tasks may be added by management What you'll need to be successful: Minimum of 10 years' experience. Bachelor's Degree; MBA preferred. Sales experience in the healthcare industry is required. Experience working with C-level executives in the healthcare industry. Solid network. Experience working closely with IDN's/Health Systems. Strategic thinking, planning, and execution skills. Demonstrated consistent track record in exceeding sales targets. Ability to be self-motivated and perform effectively under ambiguity and rapidly changing circumstances. Having a thorough understanding of complex hierarchies and internal relationships in large healthcare systems. Subject matter expert in health care, health systems, and technology. Ability to travel to client locations as necessary (approximately 40-60% travel). Compensation: $185,000 Base. $325,000 On Target Earnings Compensation Range$185,000-$325,000 USD A candidate's final salary offer will be based on their skills, education, work location and experience, and thus it may differ from the posted range. Compensation may also include bonuses consistent with Ceribell's corporate compensation plan. Note, the above description is not all-encompassing and Ceribell reserves the right to change or modify job duties and assignments at any time. In addition to your base compensation, Ceribell offers eligible employees the following: Performance-based incentive compensation (varies by role) Equity opportunities 100% Employer paid Health Benefits for Employees 50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection) 100% paid Life and Long-Term Disability Insurance 401(k) with a generous company match Employee Stock Purchase Plan (ESPP) with a discount Monthly cell phone stipend Flexible paid time off 11 Paid Holidays + 5 Company Wellness Days Excellent parental leave policy Fantastic culture with tremendous career advancement opportunities Joining a mission-minded organization! Application Deadline: Ongoing Equal Opportunity Employer Ceribell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other characteristic protected by law. Any applicant with a disability who requires an accommodation during the application process should contact ******************* to request reasonable accommodation. Privacy Statement For information on how Ceribell processes personal data of job applicants, please review our Privacy Policy. Compliance Disclaimer If you believe this job posting is non-compliant, please submit a report to ******************. Please note that we will not respond to inquiries unrelated to job posting compliance.

At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview Senior Engineer / Tech Lead - Salesforce Company: Zelis Reports to: VP, Enterprise Applications As a Senior Engineer / Tech Lead supporting our Salesforce Ecosystem, you will serve as a critical design authority within the Enterprise Applications team. This role is not only responsible for leading the technical architecture and solution design for a dedicated Salesforce delivery team (focused on either Sales Cloud or Service Cloud), but also acts as a trusted partner to the business-translating strategic goals into scalable, high-performing technology solutions. You will work closely with product owners, business stakeholders, and cross-functional engineering teams to ensure that Salesforce capabilities are aligned with enterprise objectives. Your leadership will guide the team through complex design decisions, balancing innovation with stability, and ensuring that our Salesforce implementations are robust, secure, and future-ready. This is a high-impact role that requires a blend of deep technical expertise, strong communication skills, and a collaborative mindset. You'll be expected to influence roadmap decisions, advocate for engineering best practices, and proactively identify opportunities to improve business processes through technology. Key Responsibilities Lead the technical design and architecture of Salesforce solutions for Sales or Service teams, ensuring scalability, performance, and maintainability. Build and develop robust, enterprise-grade solutions using Apex, Lightning Components, Flows, and Salesforce APIs-balancing custom development with native platform capabilities. Translate business requirements into actionable technical deliverables, partnering closely with product managers and stakeholders to ensure alignment with strategic goals. Own the full development lifecycle: from design and prototyping to implementation, testing, deployment, and support. Establish and enforce engineering best practices, including code reviews, unit testing, CI/CD pipelines, and documentation standards. Mentor and guide junior engineers, fostering a culture of technical excellence and continuous learning. Collaborate across teams to integrate Salesforce with other enterprise systems (e.g., ERP, data platforms), ensuring seamless data flow and user experience. Proactively identify and resolve technical challenges, including performance bottlenecks, security concerns, and platform limitations. Stay current with Salesforce platform updates, evaluating new features and recommending adoption strategies where appropriate. Preferred Qualifications 7+ years of experience in software engineering, with at least 3 years focused on Salesforce development and architecture. Proven experience leading Salesforce implementations for Sales Cloud or Service Cloud. Strong understanding of Apex, Lightning Components, Flows, and Salesforce APIs. Experience with CI/CD pipelines, DevOps practices, and agile delivery methodologies. Excellent communication and stakeholder management skills. Salesforce certifications (e.g., Platform Developer II, Application Architect, Technical Architect) are a plus. Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Base Salary Range $127,000.00 - $169,000.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email ***************************. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

Why Join Us? We explore ways to deliver new value, foster creativity and reach beyond boundaries. We use drive and commitment to energize, engage, and inspire others. We do what is important and strive for continuous improvement, work with passion, and purpose. We act with mutual respect, communicate fearlessly and collaborate to leverage our collective talents. At Riskonnect, we share this set of expectations and values. They guide us every day in every way. These values are more than words - they unite our organization and bring meaning and purpose to what we do. #pioneer #spark #focus #community The Team Teamwork is the heart of Riskonnect. We thrive on collaboration, believing it's the key to our growth and innovation in risk management. We encourage feedback, offer advancement opportunities, and support continuous learning. Join us to experience a culture that values teamwork and embraces a collaborative mindset, where your success is our success. The Opportunity The Director, Renewal Services will lead a newly created team responsible for managing complex and strategic customer renewals. This role is critical in protecting and growing Riskonnect's recurring revenue base by ensuring predictable renewal execution, minimizing churn, and aligning commercial outcomes with the Value Elevation Program (VEP). Reporting to the SVP of Success Management, the Director will build and coach a high-performing team of Renewal Specialists and Senior Renewal Specialists, partner closely with Customer Success Managers, and work cross-functionally with Sales, Finance, and Legal. Success in this role requires strong leadership, commercial acumen, and the ability to scale processes in a fast-growing SaaS environment. Essential Functions / Responsibilities Include Build and lead the Renewal Services team, including hiring, coaching, and developing Renewal Specialists and Senior Renewal Specialists. Own execution of the renewal process for complex accounts, ensuring high retention rates, on time closures, and accurate forecasting. Partner with the CCO, SVP of Success Management and CSM Directors to define which renewals are handled by CSMs versus Renewal Specialists. Collaborate with Finance, Legal, and Sales Ops to streamline renewal workflows and contracting processes. Provide executive-level reporting on renewal performance, pipeline health, and churn drivers. Develop playbooks for handling renewals of different complexity, including procurement-led negotiations. Align renewal strategies with the Value Elevation Program, ensuring renewals emphasize value creation, not just price protection. Partner with Product, Success, and Sales leadership to identify cross-sell and upsell opportunities. Partner with Sales Team as customers choose cross-sell and upsell options tied into renewal conversations and communicated timelines Drive process improvements, automation, and best practices in renewal management. Support team on appropriate next steps for potential customer retention situations Guide team members through the entire employee lifecycle: hiring, performance management, development, recognition, engagement, and retention. Required Qualifications 10+ years of experience in SaaS customer success, account management, or sales operations roles. 5+ years of leadership experience managing commercial or renewal-focused teams. Strong commercial acumen with demonstrated success negotiating complex customer contracts. Ability to influence and collaborate with cross-functional executives. Proven track record in building scalable processes and delivering predictable renewal outcomes. Skills & Abilities Strategic and analytical mindset with ability to translate insights into action. Excellent communication, negotiation, and stakeholder management skills. Strong organizational and project management capabilities. Knowledge of SaaS metrics, financial drivers, and renewal economics. Proficiency in Salesforce CRM and advanced Excel/Google Sheets. WHY JOIN RISKONNECT? At Riskonnect, innovation starts with our people. We're a fast-growing, global team of 1,500+ dedicated professionals who bring bold thinking, a collaborative mindset, and a shared commitment to helping organizations manage risk with confidence. You'll work alongside some of the most talented individuals in the industry, united by a purpose to help customers solve their most complex risk challenges through cutting-edge technology and world-class service. Our culture of excellence has earned us consistent recognition, including: Best and Brightest Companies to Work For (Nationwide) - 6 years Best and Brightest Elite Award Winner - 1 year Business Insurance Best Places to Work - 2 years Great Place to Work Certified - United Kingdom - 2 years Great Place to Work Certified - India - 1 year We're proud of these honors, but even more proud of the people who made them possible. Ready to be part of something meaningful? Join us. Riskonnect is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job DescriptionService Manager - Gahanna ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: Work hard at work worth doing Your work directly betters people's lives and happiness Enlighten each other to enlighten our guests Always be learning, always be improving Be mindful of your surroundings Exceed expectations BENEFITS: Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually. Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day. Financial Wellness: 401(k) with company match and free financial wellness counseling Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees. Rewards: Achieve your work goals and get gift cards to popular retailers. Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels. Meal Benefits: Free shift meals and discounts on meals and drinks on your days off. Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay. Performance Reviews: Annual performance reviews with merit increases for qualifying employees. Referral Bonus: Earn up to $500 for referring a friend. Anniversary Gifts: Celebrate your work anniversaries with special gifts. Career Growth: Opportunities for advancement and training in culinary and hospitality. ROLES + RESPONSIBILITIES: Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points. Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow. Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards. Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow. Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Service Manager level. Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations. Actively train, coach, and develop all employees with patience and diligence. Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality. Ensure that we follow all the food safety guidelines and procedures. Effectively supervise scheduled shifts. Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan. Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists. REQUIREMENTS: Must be at least 18 years of age. Must be able to meet the scheduling needs of the restaurant. Strong food prep experience. ServSafe Certification preferred. Previous training experience preferred. Minimum one year of restaurant experience. PHYSICAL REQUIREMENTS: Must be able to stand and walk for extended periods. Must be able to lift and carry up to 50 pounds. Must possess close vision, distance vision, and peripheral vision. Must be able to frequently bend, stoop, and reach. Must have dexterity to handle kitchen equipment. Must be comfortable working near open flames. Must be able to work in a fast-paced environment with hot and cold areas. Must be able to work in tight spaces. Must be able to work and communicate effectively in an environment with high noise-levels. honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled. If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************. honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $17.25 - $18.50 per hour + tips The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Job DescriptionService Manager - Strongsville ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: Work hard at work worth doing Your work directly betters people's lives and happiness Enlighten each other to enlighten our guests Always be learning, always be improving Be mindful of your surroundings Exceed expectations BENEFITS: Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually. Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day. Financial Wellness: 401(k) with company match and free financial wellness counseling Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees. Rewards: Achieve your work goals and get gift cards to popular retailers. Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels. Meal Benefits: Free shift meals and discounts on meals and drinks on your days off. Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay. Performance Reviews: Annual performance reviews with merit increases for qualifying employees. Referral Bonus: Earn up to $500 for referring a friend. Anniversary Gifts: Celebrate your work anniversaries with special gifts. Career Growth: Opportunities for advancement and training in culinary and hospitality. ROLES + RESPONSIBILITIES: Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points. Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow. Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards. Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow. Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Service Manager level. Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations. Actively train, coach, and develop all employees with patience and diligence. Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality. Ensure that we follow all the food safety guidelines and procedures. Effectively supervise scheduled shifts. Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan. Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists. REQUIREMENTS: Must be at least 18 years of age. Must be able to meet the scheduling needs of the restaurant. Strong food prep experience. ServSafe Certification preferred. Previous training experience preferred. Minimum one year of restaurant experience. PHYSICAL REQUIREMENTS: Must be able to stand and walk for extended periods. Must be able to lift and carry up to 50 pounds. Must possess close vision, distance vision, and peripheral vision. Must be able to frequently bend, stoop, and reach. Must have dexterity to handle kitchen equipment. Must be comfortable working near open flames. Must be able to work in a fast-paced environment with hot and cold areas. Must be able to work in tight spaces. Must be able to work and communicate effectively in an environment with high noise-levels. honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled. If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************. honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Pay or shift range: $17.25 - $18.50 per hour + tips The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Over the last 3 months, Service Managers at this location are earning an average of $2.37 per hour in tips!

Job DescriptionService Manager - North Canton ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: Work hard at work worth doing Your work directly betters people's lives and happiness Enlighten each other to enlighten our guests Always be learning, always be improving Be mindful of your surroundings Exceed expectations BENEFITS: Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually. Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day. Financial Wellness: 401(k) with company match and free financial wellness counseling Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees. Rewards: Achieve your work goals and get gift cards to popular retailers. Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels. Meal Benefits: Free shift meals and discounts on meals and drinks on your days off. Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay. Performance Reviews: Annual performance reviews with merit increases for qualifying employees. Referral Bonus: Earn up to $500 for referring a friend. Anniversary Gifts: Celebrate your work anniversaries with special gifts. Career Growth: Opportunities for advancement and training in culinary and hospitality. ROLES + RESPONSIBILITIES: Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points. Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow. Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards. Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow. Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Service Manager level. Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations. Actively train, coach, and develop all employees with patience and diligence. Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality. Ensure that we follow all the food safety guidelines and procedures. Effectively supervise scheduled shifts. Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan. Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists. REQUIREMENTS: Must be at least 18 years of age. Must be able to meet the scheduling needs of the restaurant. Strong food prep experience. ServSafe Certification preferred. Previous training experience preferred. Minimum one year of restaurant experience. PHYSICAL REQUIREMENTS: Must be able to stand and walk for extended periods. Must be able to lift and carry up to 50 pounds. Must possess close vision, distance vision, and peripheral vision. Must be able to frequently bend, stoop, and reach. Must have dexterity to handle kitchen equipment. Must be comfortable working near open flames. Must be able to work in a fast-paced environment with hot and cold areas. Must be able to work in tight spaces. Must be able to work and communicate effectively in an environment with high noise-levels. honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled. If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************. honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $17.25 - $18.50 per hour + tips The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Over the last 3 months, Service Managers at this location are earning an average of $2.13 per hour in tips!

Job DescriptionService Manager - Mentor ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: Work hard at work worth doing Your work directly betters people's lives and happiness Enlighten each other to enlighten our guests Always be learning, always be improving Be mindful of your surroundings Exceed expectations BENEFITS: Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually. Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day. Financial Wellness: 401(k) with company match and free financial wellness counseling Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees. Rewards: Achieve your work goals and get gift cards to popular retailers. Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels. Meal Benefits: Free shift meals and discounts on meals and drinks on your days off. Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay. Performance Reviews: Annual performance reviews with merit increases for qualifying employees. Referral Bonus: Earn up to $500 for referring a friend. Anniversary Gifts: Celebrate your work anniversaries with special gifts. Career Growth: Opportunities for advancement and training in culinary and hospitality. ROLES + RESPONSIBILITIES: Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points. Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow. Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards. Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow. Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Service Manager level. Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations. Actively train, coach, and develop all employees with patience and diligence. Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality. Ensure that we follow all the food safety guidelines and procedures. Effectively supervise scheduled shifts. Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan. Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists. REQUIREMENTS: Must be at least 18 years of age. Must be able to meet the scheduling needs of the restaurant. Strong food prep experience. ServSafe Certification preferred. Previous training experience preferred. Minimum one year of restaurant experience. PHYSICAL REQUIREMENTS: Must be able to stand and walk for extended periods. Must be able to lift and carry up to 50 pounds. Must possess close vision, distance vision, and peripheral vision. Must be able to frequently bend, stoop, and reach. Must have dexterity to handle kitchen equipment. Must be comfortable working near open flames. Must be able to work in a fast-paced environment with hot and cold areas. Must be able to work in tight spaces. Must be able to work and communicate effectively in an environment with high noise-levels. honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled. If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************. honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $17.25 - $18.50 per hour + tips The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Over the last 3 months, Service Managers at this location are earning an average of $1.14 per hour in tips!

Job DescriptionService Manager - Montrose ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: Work hard at work worth doing Your work directly betters people's lives and happiness Enlighten each other to enlighten our guests Always be learning, always be improving Be mindful of your surroundings Exceed expectations BENEFITS: Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually. Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day. Financial Wellness: 401(k) with company match and free financial wellness counseling Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees. Rewards: Achieve your work goals and get gift cards to popular retailers. Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels. Meal Benefits: Free shift meals and discounts on meals and drinks on your days off. Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay. Performance Reviews: Annual performance reviews with merit increases for qualifying employees. Referral Bonus: Earn up to $500 for referring a friend. Anniversary Gifts: Celebrate your work anniversaries with special gifts. Career Growth: Opportunities for advancement and training in culinary and hospitality. ROLES + RESPONSIBILITIES: Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points. Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow. Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards. Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow. Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Service Manager level. Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations. Actively train, coach, and develop all employees with patience and diligence. Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality. Ensure that we follow all the food safety guidelines and procedures. Effectively supervise scheduled shifts. Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan. Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists. REQUIREMENTS: Must be at least 18 years of age. Must be able to meet the scheduling needs of the restaurant. Strong food prep experience. ServSafe Certification preferred. Previous training experience preferred. Minimum one year of restaurant experience. PHYSICAL REQUIREMENTS: Must be able to stand and walk for extended periods. Must be able to lift and carry up to 50 pounds. Must possess close vision, distance vision, and peripheral vision. Must be able to frequently bend, stoop, and reach. Must have dexterity to handle kitchen equipment. Must be comfortable working near open flames. Must be able to work in a fast-paced environment with hot and cold areas. Must be able to work in tight spaces. Must be able to work and communicate effectively in an environment with high noise-levels. honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled. If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************. honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $17.25 - $18.50 per hour + tips The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Over the last 3 months, Service Managers at this location are earning an average of $2.95 per hour in tips!

Job DescriptionService Manager - Avon ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: Work hard at work worth doing Your work directly betters people's lives and happiness Enlighten each other to enlighten our guests Always be learning, always be improving Be mindful of your surroundings Exceed expectations BENEFITS: Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually. Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day. Financial Wellness: 401(k) with company match and free financial wellness counseling Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees. Rewards: Achieve your work goals and get gift cards to popular retailers. Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels. Meal Benefits: Free shift meals and discounts on meals and drinks on your days off. Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay. Performance Reviews: Annual performance reviews with merit increases for qualifying employees. Referral Bonus: Earn up to $500 for referring a friend. Anniversary Gifts: Celebrate your work anniversaries with special gifts. Career Growth: Opportunities for advancement and training in culinary and hospitality. ROLES + RESPONSIBILITIES: Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points. Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow. Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards. Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow. Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Service Manager level. Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations. Actively train, coach, and develop all employees with patience and diligence. Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality. Ensure that we follow all the food safety guidelines and procedures. Effectively supervise scheduled shifts. Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan. Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists. REQUIREMENTS: Must be at least 18 years of age. Must be able to meet the scheduling needs of the restaurant. Strong food prep experience. ServSafe Certification preferred. Previous training experience preferred. Minimum one year of restaurant experience. PHYSICAL REQUIREMENTS: Must be able to stand and walk for extended periods. Must be able to lift and carry up to 50 pounds. Must possess close vision, distance vision, and peripheral vision. Must be able to frequently bend, stoop, and reach. Must have dexterity to handle kitchen equipment. Must be comfortable working near open flames. Must be able to work in a fast-paced environment with hot and cold areas. Must be able to work in tight spaces. Must be able to work and communicate effectively in an environment with high noise-levels. honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled. If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************. honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $17.25 - $18.50 per hour + tips The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Over the last 3 months, Service Managers at this location are earning an average of $2.69 per hour in tips!

The Regional MRSS Director manages the day-to-day operations of the Region 13 Mobile Response Stabilization Services (MRSS) for Choices Coordinated Care Solutions. The incumbent will provide ongoing consultation to mobile responders and will ensure a strong clinical presence onsite and in the community. The Regional MRSS Director represents and advocates for the staff and consumers with the community, funding bodies, policy makers, and the broader public, and coordinates services with community entities throughout the entire region as needed. The Choices Ohio Mobile Response Stabilization Services Team are responsible for 8 to 8 mobile emergency responses for youth and young adults experiencing a behavioral health crisis in Preble and Montgomery Counties as well as 24/7 on call. Ohio MRSS will eventually build to a 24/7 response model. The MRSS team operates from a strengths-based perspective, collaborating with first responders, community stakeholders, clinical leadership, and fellow mobile crisis responders. The MRSS team will work within a culture of crisis prevention, making every effort to ensure individuals are effectively stabilized within their home and community whenever possible. The MRSS team will ensure appropriate follow-up for individuals who have experienced a crisis event and ensure linkage to ongoing supports and services, operating in an enhanced localized crisis response system contributing to the goal of increased community stabilization. Essential Duties and Responsibilities Implements the clinical vision for Choices MRSS team. Works with Choices' executive management team and the Executive Director of the local site to ensure that Choices is in compliance with current contract Provides oversight of the clinical and operational aspects of MRSS services for the entire region. Provides clinical and operational leadership to all the MRSS Teams that make up the region's network of MRSS service providers. Provides clinical and administrative supervision to the MRSS team. Oversees clinical quality assurance processes while working with key Choices leadership personnel to establish strategic plan and quality improvement processes approved by Develops and monitors a regional MRSS workforce development strategy aligned with regional capacity needs. Develops community partnerships, convenes community partners and stakeholders across the entire region and serves as a conduit for communication between OhioMHAS, the COE and the MRSS Call Center. Provides real-time clinical consultation, supervision and support to MRSS staff throughout the entire region as needed. Directs the hiring, training, and retention of staff at the assigned Uses data from the electronic health record and other sources to guide decision-making for supervision of care coordinators and care coordination Maintains positive working relationships with co-workers. Willingly completes other duties as assigned to advance the mission of Choices. Qualifications Minimum of master's degree in social work, psychology, marriage and family therapy, or related human services Current licensure by the state(s) in which work is assigned as a Licensed Clinical Social Worker or Licensed Professional Counselor. Minimum of five years of clinical and managerial experience in community-based behavioral health and human services with children/families. Significant supervisory experience that promotes leadership and initiative in line staff, successful team building, consensus building, conflict resolution, staff development, and Demonstrated competence in providing to and creating services for culturally diverse populations. Expertise in strength-based programming, crisis intervention, family systems theory, multi- systems care coordination, and case Demonstrated skill in fiscal management activities, team building, and Strong communication and writing skills. Bilingual skills (especially Spanish) a Must possess a valid driver's license in the state of residence, auto insurance and reliable vehicle. Salary: $75,000 - $80,000 Benefits Include: Medical, Dental, Vision Employer Paid Life Insurance, Short & Long Term Disability 401k Match Tuition Reimbursement Paid Parental Leave Generous PTO plan Qualified employer for the Public Service Loan Forgiveness Program