Service Desk Lead
New York, NY job
Title: Service Desk Lead
Duration: FTE/permanent
Salary: 95-110K +bonus
Key Focus Areas
Lead and develop a Service Desk team, setting clear expectations and ensuring consistent coverage.
Oversee daily support operations, ticket workflows, and service quality.
Act as an escalation point and communicate clearly with stakeholders.
Maintain documentation, knowledge resources, and asset accuracy.
Technical Foundation
Working knowledge of infrastructure, networking, identity and access management, and DNS.
Experience supporting end-user devices and core productivity platforms.
Familiarity with enterprise ticketing / ITSM tools.
Ideal Profile
5+ years in IT with prior service desk leadership experience.
Strong technical skills in Networking/infrastructure/ IAM/DNS
Strong communicator who can see the bigger picture and guide rather than direct.
Committed to customer service, accountability, and continuous improvement.
Fashion Buyer
New York, NY job
About URBAN REVIVO
URBAN REVIVO, a fashion brand under the FMG Group, is a dynamic global fashion brand specializing in trendy, affordable apparel and accessories. With a focus on fast fashion and innovative designs, we empower individuals to express their unique style. As we expand our presence in the US market, we're seeking passionate talent to join our buying team.
Job Responsibilities:
Based on brand positioning, integrate and analyze market information.
Participate in executing product promotion strategies.
Participate in product selection to maximize profits.
Participate in product development management.
Collaborate with the merchandising department to complete annual/quarterly product planning.
Collaborate with the merchandise management department to formulate allocation strategies, major promotions, or mid-season sales strategies.
Monitor external market changes and adjust product strategies accordingly.
Assist superiors in detailing the department's annual key work promotion plans and paths to achieve core indicators; complete weekly/monthly/quarterly/annual product performance analysis summaries and propose effective measures to enhance performance growth.
Qualifications:
Bachelor's degree or above. Priority given to majors in clothing management, fashion design, fashion management, or merchandise-related fields such as business administration, statistics, marketing, etc. Preference for those with overseas study experience.
1-3+ years of experience in design/fashion buying at well-known apparel brands or buyer collection stores; relevant experience in the same position.
Good aesthetic sense and fashion application ability, with some experience in assortment planning.
Strong logical thinking and some product data analysis ability.
Good communication and expression skills, with good personal image management.
Must be proficient in Chinese.
What We Offer
Competitive salary and benefits package, including health insurance, paid time off, and employee discounts on URBAN REVIVO products.
Opportunities for professional growth in a fast-growing global brand.
A collaborative, inclusive work environment that values diversity and innovation.
Application Support Analyst
New York, NY job
Job Title: Production Support Analyst
Type: Permanent
Hours: Shift-based (flexibility required)
About BGC Partners
BGC Partners provides a wide range of financial services and trading solutions through voice, hybrid, and electronic platforms. Our technology and market expertise support clients across global markets, offering tools, data, and analytics that enhance price discovery and trade execution.
Role Overview
This position performs a Level 2 Production Support role within Market Operations, ensuring the stability and daily operations of BGC's trading applications. The role supports trading activity across Credit, Rates, and FX, while also participating in core IT service management processes including Incident, Problem, and Change Management.
Responsibilities:
Monitor trading systems and respond to production issues across platforms in Credit, Rates, and FX.
Communicate with internal teams and external clients, providing timely updates and managing expectations through to resolution.
Troubleshoot application and connectivity issues by reviewing logs, monitoring dashboards, and performing basic system analysis.
Use internal tools such as Grafana, Splunk, and system dashboards to track platform health and investigate alerts.
Support and monitor scheduled jobs and automation tasks.
Assist with software releases, including environment checks and post-deployment validation.
Work closely with development, QA, infrastructure, and business teams to maintain production stability.
Follow ITIL-aligned processes for incidents, changes, and problem resolution.
Qualifications:
Familiarity with Linux/Unix and Windows operating systems.
Strong analytical and troubleshooting ability with a problem-solving mindset.
Ability to multitask and prioritize effectively in a fast-paced environment.
Effective verbal and written communication skills for interacting with both technical and business teams.
Exposure to scripting languages (Python or Shell) is a plus.
Basic understanding of networking concepts such as latency, connectivity, and data flow.
Interest or foundational knowledge in Credit, Rates, or FX products.
Experience with SQL, FIX protocol, Git, or JIRA is beneficial but not required.
Educational Qualifications:
Bachelor's Degree required
Salary: $70,000 - $75,000 + Bonus
Senior Technical Account Manager
New York, NY job
As part of the Technical Account Management team, the Candidate will be responsible for supporting external clients with the development and rollout of company's proprietary APIs and financial products globally. The Candidate will work closely with customers & vendors and internal sales & development teams to coordinate e-trading and STP integration projects.
You will play a major part in the pre-sales and post-sales process. You should be familiar with the management of new implementations and ongoing support.
You'll be hands-on in driving the team to execute a variety of projects and technical enhancements to help our clients make major technology and data decisions. Daily, under your guidance and support, the team services our clients through complex inquiries with the expectation that you are a point of escalation for clients.
Expertise in the technical elements of the product and clarity of instruction are important competencies in this position.
Duties and responsibilities
Partner with the account team (Sales and Product Specialists) to identify and qualify sales opportunities
Collaborate with Sales to maximize revenue and continue to expand our products and services to our clients
Form a comprehensive and cohesive plan in collaboration with the client for integration into target businesses across multiple regions.
Understand client technical priorities and objectives and map solutions against those requirements
Provide inputs on proposed requirements for implementing and supporting new products based upon a thorough analysis of client feedback
Provide technical and development support to banks, PTFs and buy side clients utilizing company's proprietary binary APIs & FIX APIs for market data, order entry and STP in various financial products.
Ensure a consistent, cohesive, and comprehensive level of service delivery into all accounts
Build excellent relationships across the client's technology teams within both the vertical IT and business silos (Credit, Rate, FX etc.) and horizontal functions (CTO, Architecture, Infrastructure, Sourcing etc.)
Partner and support Sales on pre- and post-engagements with clients for potential integration projects for e-trading.
Liaise with internal development to intelligently build enhancements to integration solutions based on client and business feedback.
Work with external software vendors that have integrated with our systems, or vice versa.
Co-ordinate the release of new APIs and enhancements with external clients.
Test enhancements, new releases and coordinate its rollout with Sales, clients, and internal implementation and support teams.
Identify and manage client integration issues. Provide 3rd level of support for production issues relating to API usage.
Document procedures and train internal support teams
Informs and trains clients about products and their use
An ability to handle multiple projects at a given time.
Stay focused and calm under pressure.
Experience required:
5 or more years of experience working in a Financial Institution or Financial Technology firm
5+ years of client facing experience
5+ years of binary/ FIX protocol experience
Informs and trains clients about products and their use
Documents customer requirements
A good understanding of the financial industry with Capital market understanding.
Knowledge of Front/Middle/Back-office systems.
Exposure to third-party trading software and connectivity vendors.
Experience with VeriFIX or similar software for testing and certification.
Familiarity with Linux/ Unix
Familiarity with networking protocols such as TCP/IP / UDP.
Skills:
Ability to prioritize, take full ownership and responsibility of various tasks without losing attention to detail.
Excellent communication & interpersonal skills. Ability to work alone and as part of a team, and under pressure.
Self-starter, flexible and adaptable. Proactive and enthusiastic attitude to their work
Strong communication and interpersonal skills
Web Optimization Manager
New York, NY job
Duration: 8-month Contract
Pay Rate: $59-63/hour on W2
We are seeking a highly analytical, insights-driven Web Optimization Manager to manage the ongoing enhancements of our website experience.
In this role, you will uncover friction points across the digital journey, develop data-backed hypotheses, and create A/B testing strategies to improve engagement and conversion.
You'll work closely with our data analyst to translate complex user behavior data into actionable insights and implement site enhancements that measurably improve business outcomes.
Your work will directly impact how care seekers experience our website-ensuring every interaction helps moves them closer to what they need.
Job Responsibilities:
Reporting to the Associate Director, Digital Experience Strategy, you will:
Identify friction points in the user journey through behavioral data analysis and deliver strategic, high-impact recommendations that enhance usability, engagement, and conversion.
Apply a critical lens to data by questioning assumptions, investigating underlying user behaviors, and continuously refining hypotheses to uncover deeper user insights and inform optimization priorities.
Develop and prioritize testable hypotheses grounded in both quantitative and qualitative insights to drive iterative improvements in site performance and user flow.
Own the development and execution of a robust testing roadmap, including A/B and multivariate tests, collaborating with Product, UX, and Marketing Operations to implement.
Leverage Heap and Power BI to monitor user behavior and site performance, delivering data-driven insights that inform optimization strategies and align with core KPIs.
Partner closely with data analysts to validate findings and ensure optimization decisions are backed by statistically significant results and business impact.
Synthesize complex data into compelling narratives that clearly communicate optimization outcomes to cross-functional stakeholders.
Collaborate with UX and content strategy teams to recommend and implement changes that improve clarity, usability, and the overall site experience across key journeys.
Maintain and continually refine a backlog of optimization opportunities informed by user behavior, research, industry benchmarks, and business objectives.
Align stakeholders around testing priorities and site experience goals, facilitating shared understanding of trade-offs, dependencies, and expected outcomes.
Required Skills & Experience:
Four (4) - seven (7) years of experience in website optimization, digital experience, CRO (conversion rate optimization), or a similar role.
Deep experience working with web analytics platforms (e.g., Heap, Adobe Analytics, Google Analytics).
Proficient in A/B and multivariate testing tools such as Dynamic Yield, Optimizely, Google Optimize, Adobe Target, or similar.
Strong hypothesis-driven mindset, with a proven ability to design, run, and analyze digital experiments.
Advanced analytical skills with the ability to work independently on web data and partner with data teams for deeper analysis.
Comfortable working with cross-functional teams including UX, content, product, and engineering to bring ideas to life.
Strong communication skills and the ability to present insights in a clear, actionable, and persuasive way.
Required Education:
Bachelor's degree in Marketing, Digital Marketing, Analytics, Business, or a related field.
Structural AutoCAD/BIM Designer
New Rochelle, NY job
UBS is recruiting for the position of Structural CAD Designer and BIM Modeler. The Structural CAD / BIM Designer's primary responsibility will be the development of AutoCAD drawings and BIM Models for construction projects in New York City and other regions.
Key Responsibilities:
· Assist in the design of hoisting, access equipment, and protection projects from preliminary design
through construction.
· Prepare design drawings to support construction activities.
CAD drawings to include the following (Training will be provided):
· Plans, sections, elevations, and details.
· Installation and Field drawings as required to support Field Operations.
· Assist Field Operations during construction as needed.
· Review construction drawings in detail for accuracy and constructability.
· Field confirmation and measurements of various equipment and structural requirements.
Skills & Requirements:
· Successful completion of Computer Aided Design Courses (associate or bachelor's Degree is preferred).
· Full knowledge of BIM Modeling.
All Successful Candidates Must:
· Be able to communicate in English, both verbally and in writing.
Benefits:
1. Personal Time Off: 2-3 Weeks of vacation (depending on experience).
2. Health Insurance: Medical, Dental and Vision Insurance (Individuals and family).
3. 401K Plan: UBS offers 401K plan for retirement savings.
4. Discretionary Bonus: UBS pays discretionary Year-end bonuses based on the employee's performance and the company's overall performance for the relevant year.
*Pay is based on qualifications & experience- $60,000-120,000.
Strategic Growth & Opportunities Leader
New York, NY job
A leading financial technology company in New York seeks a strategic analyst to maximize enterprise value through innovative problem solving and collaboration. This role involves driving strategic decisions, evaluating business opportunities, and nurturing a community of strategists within the organization. Candidates should possess a strong background in strategy consulting or related fields and excellent communication skills. The position expects at least 50% in-office work in New York, with a salary range of $188,000 - $282,000.
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Business Analyst - P&C Insurance required
New York, NY job
Sr. BA with Commercial Lines P&C insurance experience
Contract, 12 months
Hybrid, 3 days in week in the NYC (downtown)
This will move quickly for the right candidate - there are multiple positions, starting early January
MUST have Property and Casualty Insurance experience, commercial specialty experience is a plus
Position Description: We are looking for a seasoned Senior Business Analyst with extensive experience in the insurance sector to work on data and finance transformation projects. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. They should have a proven track record of successfully managing and delivering complex projects within the insurance domain.
Experience:
10 to 15 years of experience as a Business Analyst within the insurance industry.
Experience with data and/or finance transformation
Strong understanding of insurance products, processes, and regulations.
Excellent analytical, problem-solving, and decision-making skills.
Exceptional communication and interpersonal abilities.
Proficiency in business analysis tools and methodologies.
Experience with project management and agile methodologies is a plus.
Experience implementing VIPR a big plus
Will need to provide samples of work
Bachelor's degree in Business Administration, Finance, or a related field.
Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.
Business Data Analyst
New York, NY job
Iris's client, Financial Domain, is currently searching for a strong Business Data Analyst for a contractual opportunity.
Job title: Business Analyst / Data Analyst
Duration: 3 Months Contract to hire.
Skills: Business Analyst, Data analysis, SQL, etc
:
Key Skills:
Data Analysis using SQL
Understanding of capital market or ETF products
Experience with reference data or index data or market data
Complex SQL queries
Job Description:
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Market Data Analysis: review security and market data to identify and resolve data exceptions and recommend improvements to enhance overall market data quality.
Monitor File Ingestion: Oversee daily ingestion of investment data into portfolio systems and internal databases, ensuring proper loading and troubleshooting issues related to delayed or missing files.
Ensure Data Integrity: Supervise the internal movement of data across VanEck's infrastructure to ensure accurate and timely generation of reports, addressing any discrepancies in the data outputs.
Resolve Data Issues: Investigate and research issues raised through the ticketing system, determine root causes, and collaborate with IT Data Developers to resolve technical problems.
Document Processes: Create and maintain documentation of daily, monthly, and quarterly operational processes and take ownership of tasks and identify opportunities for operational improvements.
Improve Operational Process: Analyze current business processes to identify and implement solutions that improve efficiency, scalability, and reliability, creating streamlined workflows.
Business Analysis: Document data requirements for enhancements and collaborate with IT Data Developers and communicate with business teams across the organization to meet business objectives.
Education:
Bachelor's degree is required with focus on Computer Science, information Science, or equivalent.
3 to 5 years of industry experience working within the technology and data operations of a financial firm.
Knowledge related to financial operation workflows and best practices.
Qualifications:
To perform this job successfully, an individual must exemplify the following qualifications.
Excellent Data Management Skills: Strong knowledge of various data sets, including security master data, pricing data, corporate actions, index levels, holdings, transactions, index constituents, performance data, and security analytics.
Exceptional Analytical Skills: Proficient in SQL to conduct data-driven analysis, review and summarize data, and identify data quality issues to ensure accurate reporting and decision-making.
Proficient Business Analysis: Skilled in gathering business requirements and creating detailed documentation for developers, ensuring the effective translation of business needs into technical specifications.
Understanding of Data Operations: Ability to assess current processes and make recommendations for improvements to streamline workflows, enhance operational efficiency, and ensure high-quality data management.
Strong Communication Skills: Excellent verbal, written, and interpersonal communication skills, with the ability to effectively interact with both technical and non-technical individuals.
Proactive Problem-Solving Ability: Demonstrated ability to take initiative in solving complex problems, driving outcomes in a self-directed manner with minimal supervision.
Technical Skills:
SQL Proficiency is essential for conducting data-driven analysis.
SQL Programming is required for investigation and root-cause analysis.
Microsoft PowerBI experience or equivalent data visualization platforms is preferred.
Product Merchandiser
New York, NY job
URBAN REVIVO is seeking talented Product Merchandisers to join our New York office. This role is essential to our merchandising strategy, combining market analysis, product development oversight, and data-driven decision-making to optimize product assortment and drive business growth. The successful candidate will collaborate cross-functionally to develop compelling product strategies aligned with brand positioning and customer demands.
Responsibilities
Market Analysis & Brand Strategy
Analyze and integrate market information based on URBAN REVIVO's brand positioning
Monitor external market trends and consumer behavior to inform product strategy
Provide insights on market opportunities and competitive landscape
Product Promotion & Strategy Execution
Participate in executing product promotion strategies in alignment with brand direction
Support marketing and sales initiatives to maximize product visibility and sales
Product Selection & Assortment Planning
Participate in product selection process to optimize profit margins and customer satisfaction
Develop compelling product assortments that resonate with target customers
Balance aesthetics with commercial viability
Product Development Management
Participate in product development and design processes
Collaborate with design and sourcing teams on product specifications and quality standards
Oversee product development timeline and vendor management
Merchandising Planning & Strategy
Collaborate with merchandising team to develop annual and seasonal product plans
Partner with inventory management on product allocation and distribution strategies
Develop pricing and promotional strategies for seasonal campaigns and mid-season sales
Performance Analysis & Optimization
Conduct weekly, monthly, seasonal, and annual product performance analysis
Identify sales trends and develop actionable strategies to improve business performance
Track KPIs and propose initiatives to achieve merchandising targets
Present data-driven recommendations to senior leadership
Market Responsiveness
Monitor external market changes and emerging consumer preferences in real-time
Adjust product strategy and assortment based on market feedback and sales data
Identify new market opportunities and competitive threats
Strategic Planning Support
Support senior leadership in developing departmental annual priorities and core KPIs
Create and execute implementation roadmaps for key initiatives
Contribute to quarterly and annual business reviews
Requirements
Education
Bachelor's degree or higher in Fashion Management, Fashion Merchandising, Business Administration, Marketing, Statistics, or related field
Preferred majors: Apparel Management, Fashion Design, Fashion Merchandising, Business Administration, Marketing
Experience
Minimum 1+ years of relevant experience in product merchandising, product planning, or related roles at a recognized fashion brand or multi-brand retailer
Demonstrated experience in product assortment planning, vendor coordination, and merchandise management
Core Competencies
Strong aesthetic sense and fashion awareness with hands-on merchandising experience
Strong logical thinking and analytical mindset
Proficiency in data analysis and ability to interpret merchandising metrics
Excellent communication and presentation skills in English
Professional appearance and strong personal brand management
Must be proficient in Chinese.
Additional Preferences
International study or work experience
Familiarity with US fashion market and consumer behavior
Experience with merchandising analytics tools or retail management systems (e.g., Shopify, SAP)
Job Type: Full-time
EDI Senior Manager
New York, NY job
Job Title: Sr. Manager, EDI
Location: Empire State Building, New York, NY - 4 days onsite / 1 day remote (some schedule flexibility possible)
Duration: Permanent - Full Time
The Sr. Manager, EDI will serve as the functional and technical lead for Electronic Data Interchange (EDI) and B2B integrations, supporting both day-to-day operations and the SAP S/4HANA Public Cloud implementation program. This role ensures seamless trading partner connections-including customers, suppliers, 3PLs, and financial institutions-while providing strategic oversight and leadership in all EDI initiatives.
Key Responsibilities:
EDI Integration Leadership - SAP S/4HANA Implementation
Lead EDI workstreams for SAP S/4HANA Public Cloud, including integration design workshops, mapping, testing, validation, and cutover.
Certify trading partners and ensure readiness for go-live.
Collaborate with SAP System Integrators, middleware providers (SAP CPI, TrueCommerce Foundry, DMEDI/Vantage Point, etc.), and business stakeholders to meet scope, quality, and timeline goals.
Maintain EDI integration plans, cutover checklists, and post-go-live stabilization efforts.
Integration & Configuration (Run Operations)
Configure and maintain EDI transaction sets across Supply Chain (850, 855, 856, 810, 180, 832, 846, 852, 860, 865, 867, 940, 943-947), Finance (820, 823, 824, 829), and Transportation (210, 214, 240).
Partner with ERP (SAP S/4HANA Public Cloud) and middleware platforms to ensure accurate, stable integrations.
Monitor, troubleshoot, and resolve daily EDI transactions; lead onboarding of new trading partners and version/mapping updates for existing partners.
Business Process Support
Align EDI integrations with Supply Chain, Finance, Customer Service, and Warehouse Operations.
Translate business requirements into technical mapping specifications.
Maintain documentation, mapping guides, and operational runbooks; act as SME for all EDI touchpoints during implementation and steady-state operations.
Governance, Compliance & Quality Assurance
Ensure EDI integrations comply with industry standards (ANSI X12, EDIFACT), partner requirements, and internal audit policies.
Implement data validation and exception handling to maintain data integrity.
Support internal and external audits with accurate recordkeeping and traceability.
Continuous Improvement & Innovation
Explore API-based and event-driven B2B integrations alongside traditional EDI.
Identify opportunities to automate monitoring, streamline partner onboarding, and enhance visibility of EDI data flows.
Mentor junior team members and share best practices across the IT Applications organization.
Qualifications:
Education & Experience
Bachelor's degree in Information Systems, Computer Science, Supply Chain, Finance, or related field (or equivalent experience).
10+ years of progressive experience in EDI analysis, mapping, and support for Supply Chain and Finance.
Proven experience leading EDI workstreams in ERP implementations-SAP S/4HANA Public Cloud preferred.
Deep knowledge of ANSI X12 and EDIFACT transaction sets.
Hands-on experience with EDI middleware (SAP CPI, TrueCommerce Foundry, DMEDI/Vantage Point, Cleo, etc.).
Experience with 3PL and retail EDI partners (e.g., Rithum OrderStream, DSCO, SPS Commerce Fulfillment, LogicBroker, Radial DropShip Manager).
Technical Skills
Expertise in EDI standards and mapping formats (X12, IDoc, XML, JSON, flat file, EDIFACT).
Skilled in transaction failure troubleshooting and root cause analysis.
Knowledge of API integrations, REST, and modern B2B communication methods is a plus.
Experience supporting cutover planning and post-go-live ERP integration stabilization.
Soft Skills
Strong communication, collaboration, and stakeholder engagement skills.
Analytical mindset with attention to detail and data accuracy.
Ability to manage multiple priorities in a fast-paced environment.
Leadership mindset with accountability for results, quality, and partner satisfaction.
Senior Full Stack Engineer (Python)
New York, NY job
Job Responsibilities:
Develop and maintain: Build and refine responsive front-end applications applying Angular or ReactJS, and robust backend APIs by applying Python for AWS Lambda.
Cloud architecture: Build, deploy, and manage scalable applications on AWS, bringing to bear services like Lambda, API Gateway, and S3.
Infrastructure as Code: Apply Terraform to construct and maintain scalable, secure, and repeatable cloud infrastructure.
CI/CD & DevOps: Implement automated build, test, and deployment pipelines using GitHub Actions to ensure flawless integration and delivery.
Security and architecture: Develop and implement REST APIs and microservices with a strong focus on authentication/authorization and AWS security guidelines.
Job Requirement:
Demonstrated experience in full-stack development with solid skills in Python for backend programming and Angular or ReactJS for front-end programming.
Practical experience working with AWS services such as Lambda, API Gateway, and S3.
Proficiency in Terraform for building and maintaining cloud infrastructure.
Experience implementing CI/CD pipelines using tools like GitHub Actions.
Solid understanding of REST APIs, microservices, and AWS security guidelines.
Education:
Bachelor's or Master's degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field.
GlobalLogic estimates the starting pay range for this role to be performed in New York, and the salary range will be $130,000/yr to $140,000/yr and reflects base salary only. This pay range is provided as a good faith estimate, and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.
What We Offer:
Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules and opportunities to work from home.
Professional Development: We provide continuing education classes, professional certification and training (technical, soft skills, language, and communication skills) to help you realize your professional goals. Being part of a global organization, there are additional learning opportunities through international knowledge exchanges.
Excellent Benefits: We provide our employees with competitive salaries, health and life insurance, short-term and long-term disability insurance, a matched contribution 401K plan, flexible spending accounts, and PTO and holidays
About GlobalLogic: GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
Head of Artificial Intelligence / AI
New York, NY job
Aventis Solutions is igniting the AI revolution: Now, the firm is hiring for a head of artificial intelligence to join a rapidly growing fintech organisation sitting at the heart of multiple clients in the energy, GPU and financial technology services areas.
For our The AI Executive Podcast views, head to our Aventis Solutions page, or search The AI Executive Podcast on:
YouTube
Spotify
Amazon Music
For this role, the firm itself is developing several new information technology teams, including one major artificial intelligence team, where we're looking for someone to head up the group. The Firm currently has seven people within this AI team and this person will look after the majority of the the team if not all by a few weeks in to the process. Overall, it's a highly exciting and dynamic position whereby we're looking for someone to integrate their own ideas, materials and subject matter expertise to improve the situation of AI.
Key details:
Location: New York City HQ + highly flexible working arrangements
Salary: $185,000-$255,000 + 10%-65% bonuses
Future outlook: ideally, we're looking for a head of AI or technology who can eventually become a chief AI officer or something similar. Realistically, there will be a pathway to grow and maintain the team, but also a lot of individuality to support you to grow the team and the wider business
Key skills desired:
Broad experience across Information Technology or software engineering or artificial intelligence or data science or similar
Experience with data engineering or data science technologies
Must have experience managing team members, although this can be anything from three or four upwards
Has to be willing to travel into New York City when required. It's hard to say how often this could be, but the candidate needs to be flexible
Willing to work with senior stakeholders who aren't too technical as well as those who are extremely technical
Informed about all things artificial intelligence and interested in growing the team in this area
If interested please apply using your CV or message Billy Hall for further details.
Aventus Solutions is working on behalf of its partner.
Associate Analyst, IT Asset Management
New York, NY job
Duration: 12-month Contract
Pay Rate: $31-33/hour on W2
Hours: Monday to Friday 8:30am to 5:00pm
Team: IT Asset Management
Top 3 technical skills: ServiceNow, Jamf, Intune
Job Summary:
Analyzes complex business problems to be solved with technology, integration, or workflow solutions.
Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner.
Configures system settings and options; plans and executes unit testing to meet business requirements.
Designs and documents details of technological solutions.
May provide consultation to users in the area of technology and/or lead cross-functional linked teams to address business or systems issues.
May support and write automated testing scripts reports, code, and business logic.
Able to establish and maintain relationships with technology vendors as needed.
Director, ITIL/ITSM Infrastructure Operations
New York, NY job
I have a Director Level Opportunity for a Manager of Infrastructure Operations for one of our top tier investment clients in Midtown Manhattan. This role will be an
individual contributor role
and provide the overall operational direction and leadership of the global enterprise infrastructure environment.
ITIL and ServiceNow experience are a must!
This will be a hybrid opportunity with 3 days onsite and 2 day remote.
This role does come with a very generous base salary (+bonus) and employee benefits package!
RESPONSIBILITIES:
Responsible for monitoring and managing production voice / data networks, virtual environments, firewalls, storage infrastructures and enterprise messaging platforms.
Reviews and participates in technical transition documentation to ensure that the service transition plan includes all key operational requirements and meets standards.
Develops and maintains operations policies and standards. Participates in the execution of complex operations projects.
Monitors the quality of operational support through project completion. Establishes metrics, key performance indicators and service level agreements for driving the performance of IT service delivery.
Solutions-oriented, assertive leader with strong technical infrastructure expertise, project management, solutions delivery, customer service and excellent mediation skills. Broad-based management skills with strong planning, communication, organizational and decision-making ability.
Broad-based cross-functional team manager with strong planning, communication, organizational and decision-making ability. Strengths include thought leadership, stakeholder management (internal/external), executive presentation and consultation, project plan development and implementation.
Consummate professional with a track record of driving success by leading cross-functional core teams across all aspects of enterprise IT.
Directly oversee and maintain critical operations deploying and managing a complex and global enterprise infrastructure system.
Leads team on global projects, fostering culture of collaboration and support.
Applies best practices in planning and managing the entire phase of multiple information technology projects to include budgeting, implementation, and utilization of quality that encompasses all enterprise layer technology disciplines.
Maintained industry expertise and advanced knowledge in emerging technologies to serve as an internal consultant, advocate, change agent and mentor.
QUALIFICATIONS:
Experience with Change Management and ITIL functions; someone who can build processes.
Experience in managing enterprise-wide solutions and managing third party vendors and consultant arrangements in support of projects and day to day operations.
Key performance measures will consider: quality, complexity and quantity of projects supported, level of interaction with operations management teams, staff training programs, management reporting, strategic planning focus, identifying new technologies that can be deployed, identification and adoption of best practices, level and quality of operational support provided, development and adherence to capital budgets, delivery of initiatives on time and teamwork demonstrated.
Experience managing global enterprise infrastructure operations.
Solid experience managing cloud and / or hybrid environments.
Hands on engineering experience.
Significant experience as a technology team lead
Experienced recommending & implementing cost effective enhancements for optimal capacity and performance of network environments.
Strong systems troubleshooting skills.
Excellent written and verbal communications skills.
Bachelors Degree in Computer Science or Engineering; Microsoft Certifications are a plus.
Lori Sklarski
Senior Technical Recruiter
PRI Technology
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Guidewire Project Manager
New York, NY job
Guidewire Project Manager
Location: New York City, NY; Purchase, NY; Garden City, NY; Morristown, NJ; Conshohocken, PA; Charlotte, NC; Alpharetta, GA - Hybrid
Duration: 12+ Months with possible extensions
Must have skills:
• Commercial Insurance
• Guidewire ClaimCenter
• Guidewire PolicyCenter
• M&A Integration
Job description:
We are seeking an experienced Senior IT Project Manager to lead and manage the migration of Guidewire PolicyCenter and ClaimCenter to a cloud-based environment. The successful candidate will oversee the planning, execution, and delivery of this mission-critical project, ensuring alignment with business objectives, technical requirements, and timelines. This role requires expertise in enterprise software migrations, cloud technologies, and Guidewire products, as well as strong leadership skills to coordinate cross-functional teams and stakeholders.
Role Responsibilities:
Project Leadership:
• Lead and manage the end-to-end migration project of Guidewire PolicyCenter and ClaimCenter from on premise environment to the cloud.
• Develop and maintain comprehensive project plans, including scope, timelines, milestones, deliverables, and budgets for both systems.
• Ensure project alignment with organizational goals, regulatory requirements, and industry best practices.
• Ensure performance of implementation vendor(s).
Stakeholder Management:
• Collaborate with business leaders, IT teams, and third-party vendors to ensure project objectives for both PolicyCenter and ClaimCenter are clearly defined and met.
• Communicate project progress, risks, and issues to stakeholders, including executive leadership, in a clear and timely manner.
• Serve as the primary point of contact for all project-related communications.
Risk and Issue Management:
• Identify potential risks and develop mitigation strategies to ensure smooth migration of both PolicyCenter and ClaimCenter. Proactively address issues and roadblocks to minimize project delays and disruptions.
Team Coordination:
• Coordinate cross-functional teams, including developers, architects, testers, and business analysts, ensuring effective collaboration and resource allocation across both PolicyCenter and ClaimCenter migration efforts.
• Provide guidance and support to team members to achieve project goals.
Technical Oversight:
• Work closely with technical teams to ensure proper design, configuration, and implementation of Guidewire PolicyCenter and ClaimCenter in the cloud environment.
• Ensure data integrity, system interoperability, and security during migration processes.
• Oversee testing and validation of the migrated systems to ensure functionality and performance.
Budget and Resource Management:
• Manage project financials, ensuring costs are controlled and align with financial expectations.
• Allocate resources effectively, balancing priorities across multiple project tasks.
Documentation and Reporting:
• Maintain comprehensive documentation of project activities, decisions, and outcomes for both systems.
• Provide bi-weekly reports and updates to leadership on project status, performance metrics, and lessons learned.
Technical Qualifications:
• 8+ years of IT project management with a focus on M&A or IT integration projects
• Proven experience managing Guidewire PolicyCenter and ClaimCenter implementations.
• Expertise in cloud technologies, including cloud migration strategies, data security, and performance optimization.
• Proven track record of managing large-scale IT integrations across multiple regions or business units
• 3+ years' experience within Commercial Insurance.
• Skilled in applying waterfall, agile, and hybrid project-delivery methodologies for traditional initiatives.
• Detailed knowledge of project management (PMLC), software development life cycle (SDLC)methodologies.
• Strong facilitation skills with the ability to effectively manage cross-functional team discussions and bridge business and IT priorities.
• Proven ability to build and maintain strong business relationships, ensuring alignment between IT deliverables and business objectives.
• Strong management skills with an ability to achieve results in a matrix management environment, fostering collaboration and accountability.
• Experience using Project and Portfolio Management tools (e.g., MS Project)
• Proficiency in managing vendor relationships · Experience with change management and risk management strategies.
Lead Web Developer
White Plains, NY job
An insurance company is looking for a Web Developer Lead to join their team in White Plains, NY.
Compensation: $150-170k
Candidates must be local; no relocation (onsite 3 days/week)
Frontend and Backend are equally important for this role.
Responsibilities:
Drive the end-to-end architecture, development, and delivery of scalable, secure web and mobile portals-including sophisticated front-end interfaces and robust back-end services
Partner with cross-functional teams to deliver seamless, high-impact solutions
Engineer portal capabilities for key insurance features such as policy management, claims, billing, and pension processing
Embed industry-specific compliance and cybersecurity protocols, ensuring portals meet regulatory standards
Lead Agile ceremonies, manage sprint cycles, conduct code reviews, and oversee CI/CD pipelines on containerized cloud platforms (AWS)
Analyze customer insights, usage patterns, and performance metrics to drive continuous portal optimization
Seamlessly integrate legacy systems, third-party APIs, and data sources into modern architectures
Design and deploy microservices that connect internal and external systems, enabling dynamic data exchange and real-time functionality
Stay at the cutting edge of web development, cloud technologies, and generative AI through ongoing research and innovation
Qualifications:
A Bachelor's degree in Computer Science, Information Technology, or a related discipline
7+ years of experience in web development, with at least 2 years in a lead role
Strong proficiency in JavaScript, React, Angular, Node.js, and RESTful APIs
Strong backend development skills in Node.js, Python, Java and databases (SQL, NoSQL)
Angular, Python and Databases skills
Experience with AWS or Azure, including ECS,Docker, Kubernetes, and other containerization tools
Understanding of microservices, serverless architectures, and event-driven systems
Understanding of cloud networking fundamentals, including VPCs, Subnets, and scalable architecture on AWS
Experience in insurance operations, including claims, policy servicing, and customer support
Exposure to GenAI /AI/ML services in AWS, DevOps tooling, and advanced container orchestration preferred
Payroll System Implementation Consultant
New York, NY job
Are you passionate about connecting people and systems from a design, implementation, and training perspective? Are you a payroll guru who understands the nuts and bolts of gross-to-net processing, taxes, and compliance across multiple jurisdictions? Do you thrive on translating complex payroll requirements into system configuration that just works?
Then this job might be perfect for you.
At Elevate HR, we believe in establishing long-term relationships with our clients and long-term careers for our employees. We believe that people are the dynamic engines of company growth. Come work hand-in-hand with Microsoft to deliver unrivaled Identity Access Management (IAM) and Human Capital Management (HCM) software and consulting solutions for companies across the globe.
Your profile for success at Elevate HR:
Technically adept, scrappy, and self-motivated
Exceptional writer and presenter - you should be capable of writing and delivering fresh, engaging correspondence that resonates with customers from the cubicle to the boardroom
Out-of-the-box thinker and leader with a data-informed creative streak
Keen ability to discern between processes that drive growth and processes that promote stagnancy
A few boxes you'll need to check:
Undergraduate and/or advanced degree from a top accredited university, with an exceptional academic track record
3-5 years of direct payroll experience, including payroll processing, reconciliation, and compliance (U.S. multi-state experience strongly preferred)
3-5 years implementing or configuring Payroll and HRIS systems (e.g. Microsoft Dynamics 365, ADP, Workday, Ceridian, SAP SuccessFactors, or similar)
Experience leading or supporting payroll system go-lives, including requirements gathering, configuration, testing, and payroll parallel runs
3-5 years exposure to Enterprise Resource Planning software and implementations a plus
Facility with Microsoft Excel and the entire Microsoft Office suite
Experience with SQL-based joins and queries a plus
Residence in or within easy daily commuting distance from Manhattan, NY a plus
Experience traveling independently and ability to travel regularly for work, ~25-30%
Authorization to work in the United States now and in the future
A year in the life:
Serve as an HR and payroll evangelist at work and in life, promoting and driving best practice through software
Engage in full-lifecycle Microsoft Dynamics 365 + elevate PAY implementations, assisting solutions architects, project managers, developers and trainers
Work directly with client payroll teams to document and design pay rule structures, earning and deduction codes, tax configurations, general ledger mappings, etc.
Collaborate with clients and partners to gather requirements and understand their payroll processes and challenges
Conduct workshops and training sessions for clients and end-users on system functionality and best practices
Provide ongoing support and troubleshooting during the implementation phase
Document processes and workflows for training purposes
Configure integration queries and mappings leveraging elevateX for Universal Integration
Achieve superlative customer and partner satisfaction
Write functional requirements and functional design documents for new product, creative configurations, and client-driven customizations
Lead data migration and integration mapping projects
Adapt to evolving project management styles founded on the Microsoft Dynamics Sure Step implementation methodology
Assist with proposal development in response to prospective or current client inquires and requests
Elevate HR, Inc. is an equal opportunity employer. All qualified applicants with active, current authorization to work in the U.S. will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or protected veteran status.
© Elevate HR 2025
Network Operations Engineer
New York, NY job
Network Engineer
Duration: 18 months
About the team
This role is part of the corporate network team supporting global corporate network.
corporate network engineering team is responsible for operating a broad reaching, high performing internal network reliably and at scale. As a member of the team, you have a direct impact on keeping our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. The sustained growth of our network generates a constant stream of challenges which will require you to continually be innovative with an evolving set of technologies.
What you'll be doing
Operate the network backbone that enables rapid scaling and growth around the globe
Participate in operational planning for the full network stack
Identify opportunities for business enablement through smart use of technology
Assess network optimization opportunities and propose workflow improvements
Develop automated methods to solve and mitigate network events, as well as self-service tools to improve operational efficiency.
What you'll need
Strong Routing/Switching/Wireless knowledge (Cisco, Meraki, Juniper preferred).
Familiarity with deploying and handling networks in a Cloud heavy environment company
Extensive experience at all layers of the network from physical to application aware firewalls
Knowledge in scripting(Python,Ansible preferred).
5 years Information Technology operations experience
Experience in supporting 24X7 global teams
Strong skills in process, documentation, and change management
Excellent interpersonal communication skills
Must Have:
● 5+ years network operations/engineering
● Hands-on Cisco/Meraki/Juniper experience
● Experience in cloud networking (AWS/GCP/Azure)
● Working knowledge of Python and/or Ansible
● Real 24x7 operations experience
● Strong documentation, process discipline, and communication
● Ability to automate, troubleshoot, and improve a global-scale network
Product Lead - Pharmacy Domain SME
New York, NY job
Brillio is a global digital transformation partner helping leading Healthcare and Life Sciences organizations reimagine their businesses through data, AI, and digital product innovation. Our Consulting & Advisory practice partners with CXOs to define business and technology strategy, design operating models, and build next-generation products and platforms that create measurable outcomes in speed, experience, and affordability.
Within Healthcare, Brillio is driving the next era of PBM and pharmacy transformation - leveraging digital, AI, and interoperability to reshape patient access, provider collaboration, and value-based healthcare ecosystems.
Role Overview
We are seeking a Senior Manager - Consulting (PBM Product Strategy & Transformation) who combines deep domain expertise in the PBM ecosystem with strong experience in digital product strategy, data modernization, and AI-enabled transformation.
This role is ideal for a strategic consultant or product leader who has partnered with PBMs or payer pharmacy divisions to build digital platforms, modernize benefit operations, and drive AI-powered clinical and financial outcomes.
You will act as both a strategic advisor and product strategist, working with client executives to define transformation roadmaps, lead product discovery, and shape scalable, data-driven solutions across the PBM value chain.
Key Responsibilities
Define product and digital transformation strategies across the PBM lifecycle - from formulary design and claims processing to clinical programs, member engagement, and network optimization.
Lead consulting and product strategy engagements focused on:
AI-driven formulary and benefit optimization
Digital prior authorization and utilization management
Pharmacy network and reimbursement optimization
Member affordability, adherence, and savings programs
Interoperable data and analytics platforms for PBM operations and reporting
Translate business goals, regulatory requirements, and operational complexities into product architectures, platform blueprints, and MVP roadmaps.
Collaborate with Brillio's AI Foundry, Data Engineering, and Product teams to design AI-first PBM solutions that are compliant, explainable, and value-driven.
Partner with client product, IT, and clinical operations teams to launch and scale digital products with measurable ROI.
Define KPIs and business value frameworks to track adoption, outcomes, and financial impact.
Contribute to Brillio's PBM IP and accelerator portfolio, co-developing assets such as benefit simulation engines, AI adjudication models, or affordability dashboards.
Build and mentor a cross-functional team of consultants, product managers, and domain specialists delivering PBM transformation programs.
Support practice growth and go-to-market efforts, contributing to proposals, thought leadership, and client solutioning.
Required Experience
10-12 years of consulting, product strategy, or transformation experience, with a strong focus on Healthcare Payers and PBMs.
Deep understanding of PBM operations and value chain, including formulary management, claims adjudication, rebate management, benefit design, specialty pharmacy integration, and regulatory compliance.
Proven success in defining or managing digital product portfolios or transformation programs within PBM or payer environments.
Experience leveraging AI/ML and advanced analytics in use cases such as cost optimization, adherence prediction, fraud/waste/abuse, or patient affordability.
Strong background in product strategy and agile delivery - translating business needs into platform requirements and MVPs.
Familiarity with healthcare interoperability and data standards (NCPDP, FHIR, HL7).
Consulting experience with top-tier or healthcare-specialized firms preferred.
Excellent executive communication, storytelling, and stakeholder management skills.
Preferred Qualifications
MBA or Master's degree in Healthcare, Business, or Engineering.
Prior experience with leading PBMs or payer pharmacy divisions (e.g., CVS Caremark, Express Scripts, OptumRx, Navitus, Prime Therapeutics, MedImpact, etc.).
Understanding of rebate and contracting analytics, 340B program impact, and regulatory frameworks (CMS, ERISA, state pharmacy mandates).
Demonstrated ability to drive cross-functional product innovation involving clinical, financial, and technology teams.
Track record of contributing to practice or IP growth within a consulting or digital organization.
Why Brillio
Join a fast-growing consulting and advisory practice driving the digital reinvention of healthcare ecosystems.
Shape next-generation PBM platforms and AI-first solutions that redefine access, affordability, and outcomes.
Collaborate with industry leaders, innovators, and Brillio's AI Foundry to deliver measurable transformation.
Be part of a flat, entrepreneurial culture that rewards initiative, innovation, and tangible results.
Grow your career toward Associate Director or Director-level leadership, leading Brillio's PBM product strategy and consulting portfolio.