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Millennium Group jobs - 20 jobs

  • Customer/Print Service Associate II

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. POSITION SUMMARY: Responsible for operating advanced digital devices to provide quality output from high-end color and black and white on cutting edge technology. Provide excellent service to customers, in a timely and effective manner. Coordinate all aspects of functional areas assigned. Responsible for tasks of high complexity or extreme control, requiring advanced technical expertise in a specific functional area. ESSENTIAL DUTIES AND RESPONSIBILITIES Include, But Are Not Limited To... * Operates advanced digital printing image documents in quantities requested * Read information on job ticket to determine machine operations and specifications to be performed on the job * Check quality consistency on the output device * Records daily production * Operates inline finishing and binding machines to assemble multi-page documents into booklet or manual form as necessary, performs off-line assembly (i.e. collates and attaches catalog pages, brochures, etc., to release) as required * Interprets work request for digital printing to determine type of paper required, arrangement of document, number of copies and imposition * Cross-trains in all areas of production/bindery * Verifies color management and proofing process * Verifies size, color, and type of paper * Checks and ensures quality of the output * Handles maintenance of the print devices * Must be able to meet production goals * Maintains a clean, organized work place * Other duties may be assigned as determined by the Lead Associate/Team Leader Qualifications: * Conventional printing and digital printing, and production experience recommended * Excellent customer service background * At least 6 months experience in reprographic center operations * Demonstrated communication skills both oral and written * Intermediate computer skills required * Must be self-motivated and capable of working in a high-pressured environment * Must be able to read, write, and comprehend job instructions * Must be able to clearly communicate and respond to questions from management, clients, and the general public * Significant walking and standing for long periods of time, able to lift up to 50 pounds, specific vision abilities required by this job include color vision
    $27k-34k yearly est. 24d ago
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  • Mail Services Associate

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: Serve as liaison between TMG's mail and office services team and client departments. Responsible for receiving, sorting, and distributing incoming mail (e.g. letters, parcels, U.S. Postal, and interdepartmental) to appropriate recipients and departments. Make timely collection of outgoing mail. Prepare and process outbound courier shipments using computer or service provider's equipment. Receive and deliver accountable mail using tracking system. Capturing a signature for every package delivered Track and maintain records and logs of mailing. Perform accurate data entry as needed. Ability to pack items for shipments Responsible for inventory control of mail and shipment supplies. Pick up and deliver supplies to designated locations as needed for mailing projects. Provide backup coverage for other employees as needed. Drop daily mail off at the post office Other duties as assigned Pump or Electric Pallet Jack experience Loading Dock Experience a must Qualifications: High School diploma or GED equivalent required. Ability to lift up to 50 lbs. 6 months to 1 year experience in Shipping and Receiving as well as mail room experience . Proficiency in MS-Office: Word, Excel, Outlook, and Power Point. Ability to appropriately handle confidential and highly sensitive material.
    $40k-67k yearly est. 59d ago
  • Facilities Coordinator

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Position Summary: The Facilities Associate is responsible for the general maintenance, repair, and overall upkeep of the facility, ensuring a clean, safe, and efficient environment for staff and visitors. This hands-on role requires a proactive, service-oriented professional with strong attention to detail and the physical capability to support day-to-day operational needs. Key Responsibilities: Maintenance & Facility Support: Perform routine maintenance and light repairs as needed throughout the facility. Monitor and maintain the cleanliness of all areas, including common spaces, offices, and restrooms. Ensure timely waste disposal and replenishment of facility supplies. Room Setup & Event Support: Prepare and tear down rooms for meetings and events, including moving furniture and setting up equipment. Ensure all setups meet event or meeting requirements in a timely and professional manner. Customer Service & Communication: Serve as a point of contact for facility-related requests and respond promptly to issues or concerns. Collaborate with staff and vendors to ensure facility standards are met. Physical Tasks: Regularly lift, move, and transport furniture, equipment, and supplies (up to 50 lbs). Maintain a safe and organized workspace while complying with all safety procedures. Qualifications: High school diploma or equivalent (GED) required. 3-5 years of facilities or general maintenance experience preferred. 1-3 years of experience with Microsoft Office (Word, Excel, Outlook). Strong customer service mindset with a "can-do" attitude. Excellent verbal and written communication skills. Ability to work independently and as part of a team. Attention to detail and ability to prioritize tasks effectively. Ability to lift up to 50 pounds.
    $38k-57k yearly est. 25d ago
  • Print Intake Specialist (FT 8am-4PM)

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. RESPONSIBILITIES: Print Operator & Customer Interface Intake. Produce the client's request in the Production Area when necessary or when directed. Incumbent must be organized and able to multi-task, knowledgeable of reprographics, positive attitude, strong attention to details and able to display a friendly and cooperative attitude in a high stress environment. Operation of Reprographics equipment, i.e., high volume printers/copiers. Operation of Reprographics finishing equipment, i.e., perfect binding, punchers, cutters and other binding equipment. Cross-trains in all areas of production/bindery. Verifies accuracy of client request, before, during and after production. Quality checking, strong attention to details a must. Receive job request from clients and vendors by email, walk-ins, or physical mail. Negotiate client deadlines against in-house queue and supervisor input. Entry of all job requests received into the job tracking system. Release of job requests to production team and vendor personnel as needed. Review and approve billing tickets when necessary. Communicate professionally, written and verbally with clients, supervisors and management. Deliver work to clients when necessary. Assist administrative team and management as requested. Qualifications: Significant walking and standing for long periods of time, able to lift up to 50 pounds, specific vision abilities required by this job include color vision Troubleshooting production equipment and place service calls when needed Proficient in Microsoft Office 50 wpm Highschool diploma or equivalent (GED) required. WATCH Where Service Matters:
    $32k-43k yearly est. 23d ago
  • Presentation Specialist

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. POSITION SUMMARY: The Presentation Specialist is responsible for transforming complex data into clear, compelling insights through high-quality reporting, dashboards, and executive-level presentations. This role combines strong analytical capabilities with advanced presentation and visual storytelling skills to support data-driven decision-making across the organization. Key Responsibilities Data Analysis & Reporting Design, develop, and maintain accurate and timely monthly, quarterly, and annual reports using advanced Excel functionality (pivot tables, Power Query, complex formulas). Business Intelligence & Dashboards Create, optimize, and manage interactive Power BI dashboards and reports to track key performance indicators (KPIs) across multiple business functions. Visual Storytelling & Design Develop visually engaging charts, graphs, and infographics in Excel and PowerPoint to clearly communicate insights and trends. Presentation Development & Delivery Build professional, brand-compliant PowerPoint decks with effective slide layouts, animations, and embedded media. Compile and present clear, concise, and persuasive reports and Quarterly Business Reviews (QBRs) for senior leadership. Data Management & Integrity Extract, clean, and transform data from multiple sources (e.g., SQL databases, enterprise systems) to ensure accuracy, consistency, and integrity across all deliverables. Stakeholder Collaboration Partner with cross-functional teams to gather requirements, define metrics, and translate business needs into actionable analytics and presentations. Process Improvement & Automation Identify opportunities to enhance reporting processes and automate routine tasks to improve efficiency and reduce manual effort. Ad-Hoc Analysis Conduct ad-hoc analyses and special projects to support business initiatives and provide data-driven recommendations. Qualifications Education Bachelor's degree preferred in Business, Finance, Statistics, Computer Science, or a related quantitative field. Technical Skills Advanced proficiency in Microsoft Excel, including Power Query, Power Pivot, VLOOKUP, pivot tables, and data modeling. Strong expertise in Power BI, including data modeling, DAX expressions, and data visualization best practices. Familiarity with SQL or other database querying languages. Analytical & Soft Skills Exceptional analytical and problem-solving skills with strong attention to detail. Ability to interpret data, identify trends, and translate complex findings into clear, executive-ready narratives. Excellent written and verbal communication skills, with experience presenting to senior or executive audiences. Strong organizational skills with the ability to manage multiple projects, prioritize effectively, and meet tight deadlines in a fast-paced environment.
    $60k-82k yearly est. 3d ago
  • National Account Manager (Mail, Print, Office Services)

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Job Summary The Operations Manager is responsible for overseeing office services across multiple states and locations, ensuring all Service Level Agreements (SLAs), quality standards, and client objectives are consistently met. This role provides leadership to on-site and remote teams, drives operational efficiency, partners closely with client leadership, and delivers high levels of customer satisfaction while achieving performance and reporting goals. Responsibilities Manage office services across multiple states and locations to ensure SLAs and quality metrics align with client objectives. Oversee daily operations, workflow, and productivity to ensure services are delivered efficiently and accurately. Supervise staff including daily activities, goal setting, team meetings, performance reviews, hiring, and disciplinary actions as needed. Review and approve weekly timecards and prepare payroll-related reports. Capture service volumes and prepare accurate monthly and quarterly operational reports. Partner with client leadership to address concerns, recommend solutions, and ensure consistent use of performance metrics across all sites. Ensure staff meets quality, productivity, and performance standards and achieves production targets consistently. Identify and recommend service enhancements and value-added opportunities for the client. Maintain operational procedures and performance measures, updating them as needed to support client objectives. Troubleshoot and resolve non-routine customer issues; collaborate with and escalate matters to the Director of Operations when appropriate. Ensure training materials are developed, implemented, and staff are properly trained to deliver client services. Maintain working knowledge of all core operational functions including mail, print, shipping and receiving, switchboard, and special events. Provide exceptional customer service at all times. Perform other duties as assigned by the Director of Operations. Qualifications Bachelor's degree preferred or equivalent relevant experience. 2-3 years of progressively responsible experience managing service or operations teams. Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams). Demonstrated ability to partner with leadership at all levels and build strong working relationships. Strong analytical, problem-solving, and decision-making skills. Proven leadership experience with a track record of hiring, developing, engaging, and retaining employees. Experience managing remote teams across multiple locations. Strong planning, prioritization, and execution skills with minimal supervision. Ability to balance tactical operational needs with strategic business objectives. trategic business objectives. Job Posted by ApplicantPro
    $85k-116k yearly est. 24d ago
  • Hospitality and Support Services Manager

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Essential Job Responsibilities: * Manage and oversee all hospitality and office support services to include hospitality and conference room services, pantry service and maintenance, lobby and reception, mail and package services, and other related business support services * Manage staff and delegate assignments * Manage and document employee performance including attendance and performance reviews * Train, Guide, and Motivate staff * Prepare weekly and monthly production reports * Maintain and order office and pantry supplies * Maintain constant and consistent communications with all direct reports * Assist with general stocking of the office, including printer areas, kitchen pantries, and conference rooms * Provide backfill to all Hospitality and Office Support positions if needed * Provide involvement with special projects and events * Assist Office Services team with print jobs, mail distribution, pick up, and processing * Assist Office Services team with entering and resolving facilities-related requests and issues as they arise. * Conduct daily sweeps of office to identify any facility issue (i.e., lights out, water leaks, stains, broken or worn-out furniture and finishes, etc.) * Assist with all office seating moves specifically onboarding/offboarding employee workstations * Provide status updates on open tickets and close out tickets in an appropriate amount of time Requirements: * 3+ years management experience in hospitality services or related field * Ability to multitask and prioritize responsibilities * Experience working in a corporate setting, financial services environment preferred * Clear, effective communication skills; both written and verbal. * Reliable, accountable, observant, and proactive about the role, the office, and relationships with colleagues. * Exceptional customer service and organizational skills. * Attention to detail and consistent follow through. * Flexible, customer-focused personality. * Able to transition efficiently and seamlessly among the various jobs throughout the day. * Maintain relationships with various internal/external personnel to maximize job efficiency. * Able to work independently and in team settings. * Positive, can-do attitude. * Ability to keep sensitive information confidential. * Strong administrative skills: proficiency in Microsoft Excel, Word, Outlook, other software applications. * Experience with Microsoft Teams * Experience with Zendesk or similar customer service ticket system.
    $84k-132k yearly est. 8d ago
  • Office Service Associate

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Key Responsibilities * Ensure timely sorting, processing, and distribution of incoming and outgoing mail * Support the customer service window operations and assist with inquiries. * Maintain inventory of mailroom supplies and equipment * Coverage for other locations within NY - Cross Train * Delivery packages and mail in a timely matter * Coordinate with other departments for interoffice mail needs * Ensure compliance with postal regulations and organizational policies Qualifications: * High School diploma or GED equivalent required. * Ability to lift up to 50 lbs. * 1 to 2 year experience with customer service. * Proficiency in MS-Office: Word, Excel, Outlook * Ability to appropriately handle confidential and highly sensitive material.
    $36k-43k yearly est. 8d ago
  • Intake Specialist (FT 8am-4PM)

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. RESPONSIBILITIES: * Print Operator & Customer Interface Intake. * Produce the client's request in the Production Area when necessary or when directed. * Incumbent must be organized and able to multi-task, knowledgeable of reprographics, positive attitude, strong attention to details and able to display a friendly and cooperative attitude in a high stress environment. * Operation of Reprographics equipment, i.e., high volume printers/copiers. * Operation of Reprographics finishing equipment, i.e., perfect binding, punchers, cutters and other binding equipment. * Cross-trains in all areas of production/bindery. * Verifies accuracy of client request, before, during and after production. * Quality checking, strong attention to details a must. * Receive job request from clients and vendors by email, walk-ins, or physical mail. * Negotiate client deadlines against in-house queue and supervisor input. * Entry of all job requests received into the job tracking system. * Release of job requests to production team and vendor personnel as needed. * Review and approve billing tickets when necessary. * Communicate professionally, written and verbally with clients, supervisors and management. * Deliver work to clients when necessary. * Assist administrative team and management as requested. Qualifications: * Significant walking and standing for long periods of time, able to lift up to 50 pounds, specific vision abilities required by this job include color vision * Troubleshooting production equipment and place service calls when needed * Proficient in Microsoft Office * 50 wpm * Highschool diploma or equivalent (GED) required. WATCH Where Service Matters:
    $32k-43k yearly est. 24d ago
  • Facilities Coordinator

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Position Summary: The Facilities Associate is responsible for the general maintenance, repair, and overall upkeep of the facility, ensuring a clean, safe, and efficient environment for staff and visitors. This hands-on role requires a proactive, service-oriented professional with strong attention to detail and the physical capability to support day-to-day operational needs. Key Responsibilities: Maintenance & Facility Support: Perform routine maintenance and light repairs as needed throughout the facility. Monitor and maintain the cleanliness of all areas, including common spaces, offices, and restrooms. Ensure timely waste disposal and replenishment of facility supplies. Room Setup & Event Support: Prepare and tear down rooms for meetings and events, including moving furniture and setting up equipment. Ensure all setups meet event or meeting requirements in a timely and professional manner. Customer Service & Communication: Serve as a point of contact for facility-related requests and respond promptly to issues or concerns. Collaborate with staff and vendors to ensure facility standards are met. Physical Tasks: Regularly lift, move, and transport furniture, equipment, and supplies (up to 50 lbs). Maintain a safe and organized workspace while complying with all safety procedures. Qualifications: High school diploma or equivalent (GED) required. 3-5 years of facilities or general maintenance experience preferred. 1-3 years of experience with Microsoft Office (Word, Excel, Outlook). Strong customer service mindset with a "can-do" attitude. Excellent verbal and written communication skills. Ability to work independently and as part of a team. Attention to detail and ability to prioritize tasks effectively. Ability to lift up to 50 pounds. Job Posted by ApplicantPro
    $38k-57k yearly est. 8d ago
  • National Account Manager (Mail, Print, Office Services)

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Job Summary The Operations Manager is responsible for overseeing office services across multiple states and locations, ensuring all Service Level Agreements (SLAs), quality standards, and client objectives are consistently met. This role provides leadership to on-site and remote teams, drives operational efficiency, partners closely with client leadership, and delivers high levels of customer satisfaction while achieving performance and reporting goals. Responsibilities Manage office services across multiple states and locations to ensure SLAs and quality metrics align with client objectives. Oversee daily operations, workflow, and productivity to ensure services are delivered efficiently and accurately. Supervise staff including daily activities, goal setting, team meetings, performance reviews, hiring, and disciplinary actions as needed. Review and approve weekly timecards and prepare payroll-related reports. Capture service volumes and prepare accurate monthly and quarterly operational reports. Partner with client leadership to address concerns, recommend solutions, and ensure consistent use of performance metrics across all sites. Ensure staff meets quality, productivity, and performance standards and achieves production targets consistently. Identify and recommend service enhancements and value-added opportunities for the client. Maintain operational procedures and performance measures, updating them as needed to support client objectives. Troubleshoot and resolve non-routine customer issues; collaborate with and escalate matters to the Director of Operations when appropriate. Ensure training materials are developed, implemented, and staff are properly trained to deliver client services. Maintain working knowledge of all core operational functions including mail, print, shipping and receiving, switchboard, and special events. Provide exceptional customer service at all times. Perform other duties as assigned by the Director of Operations. Qualifications Bachelor's degree preferred or equivalent relevant experience. 2-3 years of progressively responsible experience managing service or operations teams. Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams). Demonstrated ability to partner with leadership at all levels and build strong working relationships. Strong analytical, problem-solving, and decision-making skills. Proven leadership experience with a track record of hiring, developing, engaging, and retaining employees. Experience managing remote teams across multiple locations. Strong planning, prioritization, and execution skills with minimal supervision. Ability to balance tactical operational needs with strategic business objectives. trategic business objectives.
    $85k-116k yearly est. 25d ago
  • Office Services Associate (Floater)

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: Customer Service & Reception: * Ensure the customer service area is always staffed and functional. Provide reception coverage and handle client interactions * Mailroom & Office Support: * Assist in all mailroom functions, including sorting, distributing, and handling mail. Support various office services like copy requests and work tickets during coverage or lunch breaks. * Backup for staff: * Act as a backup for all office staff functions when needed, offering flexibility in adapting to changes in duties or coverage. * Maintains records and files * Must have good working knowledge of postal regulations * Must have good working knowledge of computer basics * Perform work in a backup capacity to all staff functions * Provide problem resolution * May deal with difficult or irate customer periodically * Ensures equipment is in good working order, equipment maintenance * Interfaces with the client contact when required * Keeps manager informed of operational efficiencies and potential problems * May be required to work overtime periodically * Able to set priorities * Must be flexible to adapt to changes * Must demonstrate leadership qualities * Cover locations in the New York Metropolitan and/or Tri-State Areas * Travel when need based on coverage and needs Qualifications: * High School diploma or GED equivalent required. * Ability to lift up to 50 lbs. * 1 to 2 year experience in a mail room or experience at FedEx and/or UPS. * Proficiency in MS-Office: Word, Excel, Outlook, and Power Point. * Ability to appropriately handle confidential and highly sensitive material. WATCH Where Service Matters:
    $36k-43k yearly est. 18d ago
  • Hospitality and Support Services Manager

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Essential Job Responsibilities: • Manage and oversee all hospitality and office support services to include hospitality and conference room services, pantry service and maintenance, lobby and reception, mail and package services, and other related business support services • Manage staff and delegate assignments • Manage and document employee performance including attendance and performance reviews • Train, Guide, and Motivate staff • Prepare weekly and monthly production reports • Maintain and order office and pantry supplies • Maintain constant and consistent communications with all direct reports • Assist with general stocking of the office, including printer areas, kitchen pantries, and conference rooms • Provide backfill to all Hospitality and Office Support positions if needed • Provide involvement with special projects and events • Assist Office Services team with print jobs, mail distribution, pick up, and processing • Assist Office Services team with entering and resolving facilities-related requests and issues as they arise. • Conduct daily sweeps of office to identify any facility issue (i.e., lights out, water leaks, stains, broken or worn-out furniture and finishes, etc.) • Assist with all office seating moves specifically onboarding/offboarding employee workstations • Provide status updates on open tickets and close out tickets in an appropriate amount of time Requirements: • 3+ years management experience in hospitality services or related field • Ability to multitask and prioritize responsibilities • Experience working in a corporate setting, financial services environment preferred • Clear, effective communication skills; both written and verbal. • Reliable, accountable, observant, and proactive about the role, the office, and relationships with colleagues. • Exceptional customer service and organizational skills. • Attention to detail and consistent follow through. • Flexible, customer-focused personality. • Able to transition efficiently and seamlessly among the various jobs throughout the day. • Maintain relationships with various internal/external personnel to maximize job efficiency. • Able to work independently and in team settings. • Positive, can-do attitude. • Ability to keep sensitive information confidential. • Strong administrative skills: proficiency in Microsoft Excel, Word, Outlook, other software applications. • Experience with Microsoft Teams • Experience with Zendesk or similar customer service ticket system.
    $84k-132k yearly est. 7d ago
  • Print Intake Specialist (FT 8am-4PM)

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. RESPONSIBILITIES: Print Operator & Customer Interface Intake. Produce the client's request in the Production Area when necessary or when directed. Incumbent must be organized and able to multi-task, knowledgeable of reprographics, positive attitude, strong attention to details and able to display a friendly and cooperative attitude in a high stress environment. Operation of Reprographics equipment, i.e., high volume printers/copiers. Operation of Reprographics finishing equipment, i.e., perfect binding, punchers, cutters and other binding equipment. Cross-trains in all areas of production/bindery. Verifies accuracy of client request, before, during and after production. Quality checking, strong attention to details a must. Receive job request from clients and vendors by email, walk-ins, or physical mail. Negotiate client deadlines against in-house queue and supervisor input. Entry of all job requests received into the job tracking system. Release of job requests to production team and vendor personnel as needed. Review and approve billing tickets when necessary. Communicate professionally, written and verbally with clients, supervisors and management. Deliver work to clients when necessary. Assist administrative team and management as requested. Qualifications: Significant walking and standing for long periods of time, able to lift up to 50 pounds, specific vision abilities required by this job include color vision Troubleshooting production equipment and place service calls when needed Proficient in Microsoft Office 50 wpm Highschool diploma or equivalent (GED) required. WATCH Where Service Matters: Job Posted by ApplicantPro
    $32k-43k yearly est. 23d ago
  • Mail Services Associate

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: Serve as liaison between TMG's mail and office services team and client departments. Responsible for receiving, sorting, and distributing incoming mail (e.g. letters, parcels, U.S. Postal, and interdepartmental) to appropriate recipients and departments. Make timely collection of outgoing mail. Prepare and process outbound courier shipments using computer or service provider's equipment. Receive and deliver accountable mail using tracking system. Capturing a signature for every package delivered Track and maintain records and logs of mailing. Perform accurate data entry as needed. Ability to pack items for shipments Responsible for inventory control of mail and shipment supplies. Pick up and deliver supplies to designated locations as needed for mailing projects. Provide backup coverage for other employees as needed. Drop daily mail off at the post office Other duties as assigned Pump or Electric Pallet Jack experience Loading Dock Experience a must Qualifications: High School diploma or GED equivalent required. Ability to lift up to 50 lbs. 6 months to 1 year experience in Shipping and Receiving as well as mail room experience . Proficiency in MS-Office: Word, Excel, Outlook, and Power Point. Ability to appropriately handle confidential and highly sensitive material. Job Posted by ApplicantPro
    $40k-67k yearly est. 29d ago
  • Hospitality and Support Services Manager

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Essential Job Responsibilities: • Manage and oversee all hospitality and office support services to include hospitality and conference room services, pantry service and maintenance, lobby and reception, mail and package services, and other related business support services • Manage staff and delegate assignments • Manage and document employee performance including attendance and performance reviews • Train, Guide, and Motivate staff • Prepare weekly and monthly production reports • Maintain and order office and pantry supplies • Maintain constant and consistent communications with all direct reports • Assist with general stocking of the office, including printer areas, kitchen pantries, and conference rooms • Provide backfill to all Hospitality and Office Support positions if needed • Provide involvement with special projects and events • Assist Office Services team with print jobs, mail distribution, pick up, and processing • Assist Office Services team with entering and resolving facilities-related requests and issues as they arise. • Conduct daily sweeps of office to identify any facility issue (i.e., lights out, water leaks, stains, broken or worn-out furniture and finishes, etc.) • Assist with all office seating moves specifically onboarding/offboarding employee workstations • Provide status updates on open tickets and close out tickets in an appropriate amount of time Requirements: • 3+ years management experience in hospitality services or related field • Ability to multitask and prioritize responsibilities • Experience working in a corporate setting, financial services environment preferred • Clear, effective communication skills; both written and verbal. • Reliable, accountable, observant, and proactive about the role, the office, and relationships with colleagues. • Exceptional customer service and organizational skills. • Attention to detail and consistent follow through. • Flexible, customer-focused personality. • Able to transition efficiently and seamlessly among the various jobs throughout the day. • Maintain relationships with various internal/external personnel to maximize job efficiency. • Able to work independently and in team settings. • Positive, can-do attitude. • Ability to keep sensitive information confidential. • Strong administrative skills: proficiency in Microsoft Excel, Word, Outlook, other software applications. • Experience with Microsoft Teams • Experience with Zendesk or similar customer service ticket system. Job Posted by ApplicantPro
    $84k-132k yearly est. 7d ago
  • Office Services Associate (Floater)

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: Customer Service & Reception: Ensure the customer service area is always staffed and functional. Provide reception coverage and handle client interactions Mailroom & Office Support: Assist in all mailroom functions, including sorting, distributing, and handling mail. Support various office services like copy requests and work tickets during coverage or lunch breaks. • Backup for staff: Act as a backup for all office staff functions when needed, offering flexibility in adapting to changes in duties or coverage. Maintains records and files Must have good working knowledge of postal regulations Must have good working knowledge of computer basics Perform work in a backup capacity to all staff functions Provide problem resolution May deal with difficult or irate customer periodically Ensures equipment is in good working order, equipment maintenance Interfaces with the client contact when required Keeps manager informed of operational efficiencies and potential problems May be required to work overtime periodically Able to set priorities Must be flexible to adapt to changes Must demonstrate leadership qualities Cover locations in the New York Metropolitan and/or Tri-State Areas Travel when need based on coverage and needs Qualifications: High School diploma or GED equivalent required. Ability to lift up to 50 lbs. 1 to 2 year experience in a mail room or experience at FedEx and/or UPS. Proficiency in MS-Office: Word, Excel, Outlook, and Power Point. Ability to appropriately handle confidential and highly sensitive material. WATCH Where Service Matters:
    $36k-43k yearly est. 17d ago
  • Print Service Associate

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. POSITION SUMMARY: Responsible for operating advanced digital devices to provide quality output from high-end color and black and white on cutting edge technology. Provide excellent service to customers, in a timely and effective manner. Coordinate all aspects of functional areas assigned. Responsible for tasks of high complexity or extreme control, requiring advanced technical expertise in a specific functional area. ESSENTIAL DUTIES AND RESPONSIBILITIES Include, But Are Not Limited To... Operates advanced digital printing image documents in quantities requested Read information on job ticket to determine machine operations and specifications to be performed on the job Check quality consistency on the output device Records daily production Operates inline finishing and binding machines to assemble multi-page documents into booklet or manual form as necessary, performs off-line assembly (i.e. collates and attaches catalog pages, brochures, etc., to release) as required Interprets work request for digital printing to determine type of paper required, arrangement of document, number of copies and imposition Cross-trains in all areas of production/bindery Verifies color management and proofing process Verifies size, color, and type of paper Checks and ensures quality of the output Handles maintenance of the print devices Must be able to meet production goals Maintains a clean, organized work place Other duties may be assigned as determined by the Lead Associate/Team Leader Qualifications: Conventional printing and digital printing, and production experience recommended Excellent customer service background At least 6 months experience in reprographic center operations Demonstrated communication skills both oral and written Intermediate computer skills required Must be self-motivated and capable of working in a high-pressured environment Must be able to read, write, and comprehend job instructions Must be able to clearly communicate and respond to questions from management, clients, and the general public Significant walking and standing for long periods of time, able to lift up to 50 pounds, specific vision abilities required by this job include color vision
    $40k-67k yearly est. 23d ago
  • Office Service Associate

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Job Description Key Responsibilities • Ensure timely sorting, processing, and distribution of incoming and outgoing mail • Support the customer service window operations and assist with inquiries. • Maintain inventory of mailroom supplies and equipment • Coverage for other locations within NY - Cross Train • Delivery packages and mail in a timely matter • Coordinate with other departments for interoffice mail needs • Ensure compliance with postal regulations and organizational policies Qualifications: High School diploma or GED equivalent required. Ability to lift up to 50 lbs. 1 to 2 year experience with customer service. Proficiency in MS-Office: Word, Excel, Outlook Ability to appropriately handle confidential and highly sensitive material. Job Posted by ApplicantPro
    $36k-43k yearly est. 6d ago
  • Office Services Associate (Floater)

    The Millennium Group 4.5company rating

    The Millennium Group job in New York, NY

    Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: Customer Service & Reception: Ensure the customer service area is always staffed and functional. Provide reception coverage and handle client interactions Mailroom & Office Support: Assist in all mailroom functions, including sorting, distributing, and handling mail. Support various office services like copy requests and work tickets during coverage or lunch breaks. • Backup for staff: Act as a backup for all office staff functions when needed, offering flexibility in adapting to changes in duties or coverage. Maintains records and files Must have good working knowledge of postal regulations Must have good working knowledge of computer basics Perform work in a backup capacity to all staff functions Provide problem resolution May deal with difficult or irate customer periodically Ensures equipment is in good working order, equipment maintenance Interfaces with the client contact when required Keeps manager informed of operational efficiencies and potential problems May be required to work overtime periodically Able to set priorities Must be flexible to adapt to changes Must demonstrate leadership qualities Cover locations in the New York Metropolitan and/or Tri-State Areas Travel when need based on coverage and needs Qualifications: High School diploma or GED equivalent required. Ability to lift up to 50 lbs. 1 to 2 year experience in a mail room or experience at FedEx and/or UPS. Proficiency in MS-Office: Word, Excel, Outlook, and Power Point. Ability to appropriately handle confidential and highly sensitive material. WATCH Where Service Matters: Job Posted by ApplicantPro
    $36k-43k yearly est. 16d ago

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