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Millwork sales specialist skills for your resume and career
15 millwork sales specialist skills for your resume and career
1. Building Relationships
- Maximize sales by regularly connecting with established clients and building relationships with prospective customers.
- Increase overall business by building relationships, retaining clients and improving customer satisfaction.
2. Customer Complaints
- Resolve customer complaints or other issues by meeting the needs of the customers.
- Provided exceptional customer service Expedite customer orders and resolve customer complaints Experience at contractor's desk, service desk, and cashiering
3. Order Management
- Organize order management meet monthly goals Inventory replenish report daily pull orders stock inventory Generate leads
- Maintain order management, place and track special orders, and process installation orders.
4. Installation Services
- Coordinated special installation services with vendors for customer satisfaction.
- Assisted customers with questions, problems, and complaints; scheduled installation services.
5. Pending Orders
- Inform customers of pricing, purchase options, and statuses of pending orders.
- Inform customers on pricing, options or status on pending orders.
6. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Maintained the sales floor and sale models of merchandise.
- Store # 2636.Duties: Special ordering windows and doors not offered on the sales floor.
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- Worked in the Plumbing department, cut and threaded black and galvanized pipe.
- Performed stocking, arranged product placement, provided outstanding customer service, handled other responsibilities in Plumbing Department.
8. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provided customer service, designed customer projects, coordinated labor required for installation, and maintained neat/clean work environment.
- Delivered high quality customer service by answering questions in a quick and professional way to developing sales opportunities.
9. Computer System
- Use of DOS Computer system, Microsoft Word, Spread Sheet, and Power Point.
- Use Lowes computer system and fax to order and maintain customer satisfaction.
10. Custom Windows
- Assisted customers with the design, purchase, and installation of custom windows, doors, trim, and siding.
- Provided customer data entry for custom windows and doors for commercial and residential facilities.
11. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Answered technical questions using accurate product knowledge.
- Assist vendors with product placement displays and stay current with product knowledge, all while consistently meeting monthly sales goals.
12. Customer Inquiries
- Answered customer inquiries concerning products and services, billing etc.
- Offer expert advice in response to customer inquiries.
13. Custom Orders
- Assist customers in custom ordering doors and windows and with in stock doors and windows.
- Assisted customers with custom orders of doors and windows.
14. Building Materials
Building Materials are the raw materials used in construction projects, including concrete, rebar, steel, wood, and scaffolding. The construction projects can be rudimentary as well, and therefore twigs, leaves, and clay can also be classified as building materials. There are also classifications of building materials, such as binders that act as adhesives like cement and lime.
- Interacted with customers daily and provided exceptional service assistance for custom doors/windows and other building materials.
- Cross Trained in Sales for Several Departments Including: Lumber / Building Materials, Hardware, Tools, Paint and Appliances.
15. Customer Satisfaction
- Maintained customer satisfaction and an excellent sales reputation.
- Created a strong collaborative sales and operations team environment that promoted customer satisfaction and loyalty within the branch and the community.
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List of millwork sales specialist skills to add to your resume

The most important skills for a millwork sales specialist resume and required skills for a millwork sales specialist to have include:
- Building Relationships
- Customer Complaints
- Order Management
- Installation Services
- Pending Orders
- Sales Floor
- Plumbing
- Customer Service
- Computer System
- Custom Windows
- Product Knowledge
- Customer Inquiries
- Custom Orders
- Building Materials
- Customer Satisfaction
- Customer Issues
- Store Sales
- Overall Sales
- Inventory Control
- Drive Sales
- Cycle Counts
- Computer Software
- Depot
- PSE
- Customer Relations
- Sales Volume
- Stock Merchandise
Updated January 8, 2025