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Millwork specialist skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical millwork specialist skills. We ranked the top skills for millwork specialists based on the percentage of resumes they appeared on. For example, 21.2% of millwork specialist resumes contained custom orders as a skill. Continue reading to find out what skills a millwork specialist needs to be successful in the workplace.

15 millwork specialist skills for your resume and career

1. Custom Orders

Here's how millwork specialists use custom orders:
  • Worked with vendors on finalizing custom orders and determined assembly and delivery times.
  • Assisted customers with purchase and ordering of in-store and custom order doors, windows, trim, and special order accessories.

2. OSHA

Here's how millwork specialists use osha:
  • Completed and implemented daily safety checklist according to company standards and OSHA regulations.

3. Custom Windows

Here's how millwork specialists use custom windows:
  • Assisted customers with the design, purchase, and installation of custom windows, doors, trim, and siding.
  • Provided customer data entry for custom windows and doors for commercial and residential facilities.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how millwork specialists use customer service:
  • Received awards and recognition from management for excellence in customer service while exceeding expectations in a high volume retail environment.
  • Coordinate schedules between the customers and the vendors including process/input special orders to ensure accuracy customer services satisfaction

5. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how millwork specialists use product knowledge:
  • Shared product knowledge and informed customers about sales and promotions in a friendly and engaging manner while making personal recommendations.
  • Demonstrate product knowledge, provide information on product features, and related items to sell an entire project.

6. Building Materials

Building Materials are the raw materials used in construction projects, including concrete, rebar, steel, wood, and scaffolding. The construction projects can be rudimentary as well, and therefore twigs, leaves, and clay can also be classified as building materials. There are also classifications of building materials, such as binders that act as adhesives like cement and lime.

Here's how millwork specialists use building materials:
  • Performed all blueprint take-off for determination of windows, roofing, siding, and other associated building material needs.
  • Specialized in custom ordering windows, doors and other building materials to meet customer's exact specifications.

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7. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how millwork specialists use sales floor:
  • Performed sales floor work, such as greeting or assisting customers, stocking shelves, taking inventory.
  • Help in all departments as needed in a retail sales floor.

8. Customer Satisfaction

Here's how millwork specialists use customer satisfaction:
  • Coordinated initial contact between customer and installer and maintains an open line of communication to ensure customer satisfaction.
  • Interacted with neighboring departments to enhance customer satisfaction and experience.

9. Retail Environment

A retail environment can be defined as the environment in which things are sold on a commercial scale. It is the sum of the variables and forces inside and outside the company that can influence retail decisions. Businesses in this sector sell a wide range of products to consumers and companies, ranging from groceries, clothing, hardware, household items, and office supplies.

Here's how millwork specialists use retail environment:
  • Balanced the needs of multiple customers simultaneously in a fast paced retail environment.

10. Customer Inquiries

Here's how millwork specialists use customer inquiries:
  • Offer expert advice in response to customer inquiries, demonstrating specific knowledge in all departments, and related services.
  • Customized orders for customers Answer customer inquiries concerning services, products, and billing.

11. Inventory Control

Here's how millwork specialists use inventory control:
  • Manufacture Exterior Door * Maintain Productivity Standards * Maintain Inventory Control
  • Performed and scheduled inventory control inspections.

12. Depot

A depot is a location set aside by a business as a storage location for products. It is a physical distribution pathway that aids the movement of goods from one place to another area and business to customers

Here's how millwork specialists use depot:
  • Worked with eleven different manufacturers and four different installers and subcontractors to facilitate contracts between The Home Depot and its customers.
  • Created decks, garages and outpost buildings on Home Depot cad system.

13. Installation Services

Here's how millwork specialists use installation services:
  • Advised customers on product options, installation services, and anything the customer needed to complete project.
  • Coordinate with various vendors and installation services to ensure special orders were on time and meet customers specifications. "

14. Building Relationships

Here's how millwork specialists use building relationships:
  • Interact daily contacting and building relationships with contractors and commercial customers.
  • Generated leads, conducting sales activities, building relationships with customers, and coordinated successful completion of projects and orders.

15. Customer Complaints

Here's how millwork specialists use customer complaints:
  • Supervised customer service agents ensuring all customer complaints/issues for sales division were addressed and resolved with 95% customer satisfaction.
  • Managed difficult and/or emotional conversations with distressed homeowners; addressed and resolved customer complaints eliminating the need for management escalations.
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List of millwork specialist skills to add to your resume

Millwork specialist skills

The most important skills for a millwork specialist resume and required skills for a millwork specialist to have include:

  • Custom Orders
  • OSHA
  • Custom Windows
  • Customer Service
  • Product Knowledge
  • Building Materials
  • Sales Floor
  • Customer Satisfaction
  • Retail Environment
  • Customer Inquiries
  • Inventory Control
  • Depot
  • Installation Services
  • Building Relationships
  • Customer Complaints
  • Cycle Counts
  • POS
  • Retail Store
  • Customer Accounts
  • Customer Queries
  • Top Sales
  • Inventory Management
  • Customer Issues
  • Overall Sales
  • Loss Prevention
  • Entry Doors
  • Business Development
  • Custom Doors
  • Customer Project
  • Exterior Doors
  • Door Sales

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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