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Milner jobs - 55 jobs

  • DIRECTOR OF IT OPERATIONS

    Milner 4.5company rating

    Milner job in Peachtree City, GA or remote

    Job DescriptionDescription: Job Title: Director of IT Operations Department: Managed IT Services Reports to: Vice President of Services The Director of IT Operations at Milner Technologies is a senior leadership role responsible for managing and optimizing the delivery of IT services to clients in a managed services provider (MSP) environment. This role oversees helpdesk operations, vendor management, procurement, project management, and client satisfaction, ensuring seamless IT operations and service excellence. The ideal candidate is a results-driven leader with a strong technical background, exceptional communication skills, and a proven track record in managing IT teams and operations in a fast-paced MSP environment. Key Responsibilities Operational Leadership Oversee the daily operations of the IT Helpdesk, ensuring timely resolution of client issues and alignment with SLAs. Develop and implement IT operational policies and procedures to optimize efficiency, quality, and client satisfaction. Ensure 24/7 operational availability and responsiveness for critical client systems and infrastructure. Vendor and Procurement Management Manage vendor relationships to negotiate contracts, ensure service quality, and control costs. Oversee IT procurement processes, ensuring timely delivery of hardware, software, and other resources. Project Management Lead the planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope, and budget. Collaborate with cross-functional teams to implement new technologies and services that meet client needs. Client Experience and Satisfaction Build and maintain strong relationships with clients, acting as a trusted advisor for their IT needs. Monitor and improve client satisfaction metrics, addressing concerns proactively to ensure high retention rates. Performance Metrics and Reporting Define, track, and report key performance indicators (KPIs) for IT operations, including SLA adherence, response times, and resolution rates. Use data-driven insights to continuously improve operational performance and client outcomes. Team Leadership and Development Manage the recruitment, training, and professional development of IT operations staff, fostering a high-performance culture. Conduct regular performance reviews and provide coaching to enhance team capabilities. Strategic Planning and Innovation Contribute to the development of the IT strategy to align with company goals and market trends. Stay informed on emerging technologies and industry best practices to recommend innovations that improve efficiency and service delivery. Education & Certification Requirements Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience may be considered. Certifications such as ITIL, PMP, or Microsoft/Cisco certifications preferred. Experience Requirements 10+ years of IT experience, with at least 5 years in a leadership role within an MSP environment. Proven experience managing IT teams and operations, including helpdesk and infrastructure support. Strong technical knowledge of IT systems, networks, cloud solutions, and cybersecurity. Demonstrated ability to manage multiple projects simultaneously and deliver high-quality outcomes. Skills and Competencies Excellent problem-solving and decision-making skills in a dynamic and fast-paced environment. Strong interpersonal and communication skills to engage with clients, vendors, and internal teams effectively. Proficient in ITSM tools and project management software. Exceptional organizational skills and attention to detail. Work Environment Primarily office-based, with flexibility to work remotely or on-site as required. May require occasional travel to client locations or vendor meetings. Special Requirements Availability for on-call support during critical incidents or emergencies. Ability to adapt and thrive in a rapidly changing IT landscape. Requirements: Additional Qualifications High Technical Aptitude Slack Six Sigma ITIL PMP Telephony (Voice and Data experience) Management ConnectWise MSP
    $126k-169k yearly est. 4d ago
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  • ACCOUNTS PAYABLE SPECIALIST

    Milner 4.5company rating

    Milner job in Peachtree City, GA

    Job DescriptionDescription: Job Title: Accounts Payable Specialist Branch: 999 Department: Accounting Reports to: CFO Primary Responsibility: The Accounts Payable Specialist is responsible for ensuring accurate accounting records for receipts and/or disbursements within the county. This is a responsible non-supervisory position. Duties include performing a variety of complex clerical and entry-level bookkeeping and accounting tasks, applying accepted procedures to the preparation and maintenance of accounting and other records. WORK PERFORMED Process the daily accounts payable. Post daily cash. Process the purchase orders. Balance daily cash postings. Process the expense reports. Post daily credit card payments. Match up daily accounts payable checks. Perform other duties as required. EDUCATION REQUIREMENTS Requires high school diploma. EXPERIENCE REQUIREMENTS A minimum of 2 year experience in bookkeeping, accounting or secretarial assignments involving advanced recordkeeping (directly related business school or college courses may be substituted equally for up to one (1) year of experience); OR, any equivalent combination of experience and training that provides the required knowledge, skills and abilities. Experience required in the following areas: Working knowledge of bookkeeping theories and practices and accepted office procedures. Ability to perform a volume of numerical detail work with speed and accuracy to make difficult mathematical computation with or without mechanical assistance (ability to operate a calculator by touch). Ability to understand and follow complex oral and written instructions and technical or legal terminology. Ability to prepare financial and other records in a systematic, neat, legible manner. Ability to establish and maintain effective working relationships with co-workers, a variety of governmental employees and officials and the general public. Additional skills required: May require the ability to type at a speed of at least 40 words per minute with a high degree of accuracy. Excellent verbal and written communication skills. Excellent customer service skills. Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations. Ability to communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds. WORK ENVIRONMENT May prepare summary sheets or other work papers for supervisor's or auditor's use in preparing comprehensive financial statements. May audit and proof accounting or other reports for clerical accuracy and conformance to department, county and state procedures. May perform secretarial functions as needed for assigned staff member(s). SPECIAL REQUIREMENTS Employees must complete the required courses as described by Human Resources for all employees. This description presents the major responsibilities required for this job title. Individual positions may require the performance of additional duties as assigned. BUDGET RESPONSIBILITY Secure and maintain work environment, PC, Phone and other assigned equipment. Requirements:
    $35k-42k yearly est. 28d ago
  • Technical Printer Support Representative I (Inkjet)

    Canon U.S.A., Inc. 4.6company rating

    Remote or Atlanta, GA job

    Company Canon Info Technology Services Requisition ID 33908 Category Customer Service/Support Type Full-Time Workstyle Virtual About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: - Remote work style - Various scheduling options - Paid orientation and training - Benefits (medical, vision, dental, life insurance, and disability) - Company-paid holidays - Paid time off: personal, vacation, and sick time - 401(k) with company match - Employee assistance program - Tuition reimbursement - Employee discounts - Pay differentials Available Schedules: Mon - Fri | 9:00 am - 5:30 pm EST Mon - Fri | 9:15 am - 5:45 pm EST Mon - Fri | 9:30 am - 6:00 pm EST Mon - Fri | 9:45 am - 6:15 pm EST Compensation: In accordance with applicable laws, we are providing the salary range for this role: $15.00 - $15.53 per hour + shift differential Your Impact As a Canon Technical Printer Support Representative I, you'll: - Provide positive and professional technical support to Canon customers via phone, email, and chat - Analyze complex issues to answer questions, troubleshoot, and advise on solutions - Promptly identify, research, and resolve customer inquiries using all available software and network tools - Interact with customers and team members simultaneouslyto expedite call resolution - Make prompt, accurate business decisions that mutually benefit the business and the customer - Document interactions and resolutions in our easy-to-use applications - Assist customers using our Total Care approach in making a purchase decision and completing their order on the Canon website About You: The Skills & Expertise You Bring - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC operating systems such as Windows and/or MAC - Intermediate to advanced level skills with internet navigation, instant messenger tools, and email - Keyboarding and MS Office proficiency - Ability to work independently and manage time effectively - Strong communicator with active listening skills and proficiency in English - Ability to talk, type, and solve issues simultaneously in a fast-paced virtual environment - Ability to multitask, prioritize, and navigate multiple computer programs and screens at one time - Dependable, punctual, and consistent attendance is a must for this position - A reliable high-speed internet connection and a workspace free from noise and distractions ** This position is fully remote and open to candidates residing in Florida, Georgia, Indiana, Iowa, Louisiana, New York, North Carolina, Ohio, Tennessee, and Virginia. Company Overview Canon Information Technology Services, Inc. - The environment at Canon ITS is energetic and diverse. Our team is comprised of a wide variety of people in positions that help our employees grow and develop their careers. Statement of Policy on Equal Employment Opportunity Canon is committed to providing equal employment and advancement opportunities to all qualified persons without regard to race, sex, marital status, sexual orientation or affectional preference, color, religion, national origin, age, disability, or veteran status, unless a bona fide occupational qualification exists. Our commitment is to assure full opportunity for all employees in order that they may achieve their highest potential and to assure progressive employment practices that conform to the letter and spirit of federal, state, and local laws regarding equal employment opportunities. Canon's policy is to: Recruit, hire and promote for all job classifications without regard to race, color, religion, sex, age, sexual orientation, disability or national origin. Base decisions on employment so as to further the principle of equal employment opportunity. Ensure that promotion decisions are made in accordance with the principles of equal employment opportunity by imposing only valid requirements for promotional opportunities. Ensure that all other personnel actions (such as compensation benefits, transfers, layoffs, company sponsored training, education, tuition assistance, social and recreation programs) will be administered without regard to race, color, religion, sex, age, sexual orientation, disability or national origin. Workplace Accommodation Request - HR Accessibility - Reasonable Accommodation Canon I.T.S. is committed to the employment and advancement of qualified disabled veterans and other individuals with disabilities. If you feel you require a reasonable accommodation to apply for a position with Canon I.T.S., please call our Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at , Eastern time from within the US. For all other reasonable accommodation requests, please call . You will be asked to provide information on the open position you are applying for online and the details on the reasonable accommodation you are requesting. Pay Transparency Policy Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Canon ITS is a tobacco-free work environment. Notice to Recruiting Firms/Agencies Canon ITS typically recruits candidates directly, rather than through a third party recruiting firm or agency. Canon ITS will pay a recruiting fee only when a candidate is submitted for consideration to our company through our applicant tracking system, by direct invitation of Canon ITS, and if Canon ITS has a contract with the recruiter. Canon is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. To read more about employment discrimination protections under federal law, click here #CITS Workstyle Description Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $15-15.5 hourly 20h ago
  • Mailroom Driver

    Canon U.S.A., Inc. 4.6company rating

    Alpharetta, GA job

    Requisition ID 2025-20534 # of Openings 1 Category (Portal Searching) Customer Service/Support Type (Portal Searching) Regular Full-Time Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment & participation of tasks involving all other assigned activities Responsibilities MAIL/PACKAGES/POUCHES Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable) Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Deliver incoming overnight packages within established time frames Log outgoing and incoming items as required and review for accuracy/completeness SUPPLIES/COPYING/FAXING Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers) Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary Prepare monthly production and volume reports in order to measure productivity and prepare billing charges May possibly perform any of the following functions at the direction of the Site Manager: Set up and maintain client's kitchen areas and conference rooms, order food and make coffee Provide reception work such as answering telephones, taking messages and greeting visitors Move boxes, supplies or furniture; replace light bulbs May be requested to perform document scanning Prepare outgoing items for shipping Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site Qualifications High school Diploma or equivalent Some computer skills preferred Ability to perform, or readily learn how to perform, routine functions of most of the various equipment & systems (fax, scanner, metering, stamping tracking systems, photocopying, color copying, etc.) Excellent customer service, professional attitude and appearance are a must Ability to work overtime & meet deadlines PHYSICAL DEMANDS Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing May lift and/or move up to 50 lbs What We Offer: Competitive pay & benefits! Comprehensive training and development programs that prepare employees to advance from within. A company focused on creating a positive work and client environment. Employee discounts on entertainment, products, and services nationwide! Come Join Our Team! Connect With Us! Not ready to apply? We look forward to connecting with you in the future! By joining our Talent Network, you can receive job alerts for new positions that match your skills and experience sent straight to your inbox.
    $24k-33k yearly est. 20h ago
  • Sr. Account Executive, Managed IT and Security Services -VIRTUAL

    Canon U.S.A 4.6company rating

    Remote or Norcross, GA job

    About the Role Ignite Your Sales Career with a new service offering from Canon U.S.A. Inc. - Join Us as a Sr. Account Executive, Managed IT & Security Services Are you ready to be part of something new-backed by the strength of a trusted industry leader? We're launching a bold new business within our renowned brand, and we're looking for driven, tech-savvy sales professionals to help shape its future. As a Sr. Account Executive, Managed IT & Security Services, you'll be at the forefront of our growth in the IT & Security services space. This is more than a sales role-it's a strategic opportunity to build lasting client relationships, uncover high-impact IT & Security solutions, and drive revenue in a fast-evolving market. If you thrive on challenge, innovation, and the thrill of closing the deal, we want to hear from you. We have multiple exciting opportunities available across the U.S., with a focus on the following regions: West, Midwest, Central, Texas and Northeast. The ideal candidate will work remotely from a home office and must be located within approximately 30 miles of a major airport to support travel requirements. VIRTUAL This position is full time and is considered virtual. Our regional offices will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact - Utilizes technical and sales expterise to prospect for new customers for managed IT services to drive growth. Engages with prospective clients, at C-level, to understand their specific IT needs, challenges, and business objectives and identify new business opportunities. - Collaborates and leads the broader sales team to maximize outreach and leverage existing client relationships to uncover Managed IT opportunities. - Collaborates with Solutions Architects to create tailored technical responses to support sales proposals. Understands the customers' unique business requirements, qualify opportunities, work closely with pre-sales and solutions engineers and tailor proposals and presentations, highlighting Canon's Managed IT service capabilities and advantages, making a lasting impact. - Delivers compelling presentations and proposals showcasing our service capabilities and competitive advantages. Tailors IT service offerings and solutions to effectively address client pain points. - Maintains accurate and up-to-date sales records and reports within the CRM applications. - Cultivates and nurtures strong relationships with existing clients to foster customer loyalty and encourage repeat business. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Combination of education and experience in engineering, information systems, business administration or similar. - Industry experience should include three or more years in IT sales or consulting. Experience working for a Managed IT Services or Managed Security Services Provider an asset. - Regular travel is required to customer sites (valid driver's license and acceptable driving record necessary). - Occasionally attend industry events, trade shows, and networking functions to promote our IT services and generate fresh business prospects. - Overall knowledge of IT systems and technologies (Servers, Storage, Public Cloud, Networking, VOIP, Security Solutions, etc.). We are providing the anticipated base salary range for this role: $92,210 - 138,080 annually. This role is eligible for commission under the terms of an applicable plan. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #LI-KD1 #PM19 We can recommend jobs specifically for you! Click here to get started.
    $92.2k-138.1k yearly Auto-Apply 11d ago
  • UX Content Writer

    Vivo 4.7company rating

    Remote or California City, CA job

    Our client, a leader in technology, is looking for a Content Writer (UX Domain) for their design platform. This person will work closely with the Design Leadership team, collaborating to create clear, concise, and effective content. This is a 6 month contract, with the possibility of extension with the option of being fully remote. Responsibilities Collaborating with UX designers, researchers, and leadership to understand user needs and project objectives, translating complex concepts into compelling, inclusive, and engaging content. Ensure content taxonomy aligns with the overall information architecture, facilitating easy navigation and searchability. Conducting content audits and assessments to identify areas for improvement and making recommendations for content optimization. Editing content on AEM to ensure accuracy and relevance. Identifying target audience personas and developing and executing content plans. Conducting content audits to ensure content is aligned with the organization's goals and target audience. Writing clear and concise content for our public-facing website and internal design platform, ensuring they are intuitive and easily understood. Publishing content on our public-facing website using AEM. Publishing content on the internal design platform using Confluence. Conducting user research and usability testing to gather insights and feedback on content effectiveness. Adhering to brand guidelines and voice/tone standards to maintain consistency in content creation. Optimizing content for search engine optimization (SEO) to increase visibility and organic traffic. Implementing tagging systems and metadata standards to enhance content discoverability and retrieval. Assigning relevant tags and metadata to content assets, enabling efficient filtering, sorting, and search functionalities. Monitoring industry trends and best practices to stay current with content marketing strategies. Developing and implementing content governance processes, including style guides, content calendars, and editorial workflows. Requirements Strong understanding of UX principles and knowledge of the UX domain. 5-7 years of experience as a content writer. Proficiency in editing content using AEM. Excellent written and verbal communication skills. Ability to collaborate effectively with cross-functional teams, including UX designers, researchers, and leadership. Strong attention to detail Expected Hourly rate range Fair Market rate Exact compensation may vary based on skills, experience, and location. About Vivo Having been in business since 2006, Vivo is a full-service recruiting and consulting company, specializing on mid to senior level technology resources. Our brand promise is simple: we get people. We get that our clients don t want to waste time, and that our candidates and employees thrive when given honest feedback and an opportunity to grow. Whether you re onsite at our Pleasanton headquarters or working for one of Vivo s clients the best brand names out there our promise to you is unwavering: we will treat you like you are our most important employee. Do you think you get people get what they really need, and get how to deliver? We re not perfect but we re accountable. We re not in 32 countries, but we are in the heart of it all. So, if you are looking for a flexible, fun and high-energy work environment, along with the opportunity to work with some of the world s technology leaders, we can t wait to talk to you. Vivo We Get People!
    $56k-78k yearly est. 60d+ ago
  • MDM Hana Consultant

    Vivo 4.7company rating

    Remote or Oakland, CA job

    Our retail/cpg client is looking for a contractor with strong Hana S4 and MDM experience. This is a fully remote, long term contract opportunity. Requirements: Bachelor's degree Strong, hands-on, experience with s4 Hana (material, vendor, company codes, GL) with strong load rule experience. Expertise in MDM Ability and willingness to travel for up to a week at a time, during testing (likely to be in the January/Feb/March time period. About Vivo Having been in business since 2006, Vivo is a full-service recruiting and consulting company, specializing in mid to senior level technology resources. Our brand promise is simple: we get people. We get that our clients don t want to waste time and that our candidates and employees thrive when given honest feedback and an opportunity to grow. Whether you re onsite at our Pleasanton headquarters or working for one of Vivo s clients the best brand names out there our promise to you is unwavering: we will treat you like you are our most important employee. Do you think you get people get what they really need, and get how to deliver? We re not perfect but we re accountable. We re not in 32 countries, but we are in the heart of it all. So, if you are looking for a flexible, fun and high-energy work environment, along with the opportunity to work with some of the world s technology leaders, we can t wait to talk to you. Vivo We Get People!
    $89k-117k yearly est. 60d+ ago
  • Field Service Engineer - Atlanta, GA

    Canon USA & Affiliates 4.6company rating

    Atlanta, GA job

    **Field Service Engineer - Atlanta, GA - req1570** Install, maintain, and service equipment within multiple product lines. Provide a high level of support for customers and field service operations by exhibiting a high degree of professionalism. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications) if qualified and approved. Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer and reasonable accommodations will be considered. **RESPONSIBILITIES** Please note that while the posted position is a Field Service Engineer, the actual position level will be dependent upon the qualifications of the candidate selected. An offer may be made for FSE Sr. OR FSE Associate level based on experience. Please apply to be considered. This is a remote, field based position. The selected candidate will be required to live in or near Atlanta, GA. + Install medical imaging equipment effectively and efficiently. + Completion of installation quality checklist. + Perform PM inspections per equipment specifications and standards. + Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork. + Maintain all assigned assets per company P&P. + Improve personal productivity by enhancing product knowledge through formal and on the job training. + Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality. + Answer technical and applications questions. + Capable of installing multiple products in one modality. + Maintain excellent customer relations. + Maintain accurate and complete documentation. + Perform and document FDA testing on assigned products. + Keep current with latest technical developments in multiple product lines. + Support field service operations with technical knowledge on multiple product lines. + Install and maintain equipment in multiple product lines. + Demonstrate expertise in multiple products in 1 modality. + Develop a higher level of troubleshooting and analytical skills. + Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled. + Plans own workload. + Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames. + Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures. + Position duties involve making frequent decisions and frequent recommendations. + Develop service-selling skills. + Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone. + Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools. + Escalates technical issues and inquiries, as needed. + Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience. + Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate + Contributes to and generates knowledge articles per P&P. **QUALIFICATIONS** + Proven ability in developing and maintaining effective internal and external working relationships. + **Must maintain active motor vehicle/driver's license from the state where the employee resides.** + 2 Year Associate's Degree in Electronics technology or equivalent work experience in lieu of degree. + 3 years Advanced electronics experience. + 5 years Field service experience. + Recent medical imaging equipment skills highly preferred. + Modality: MR + Pay Information: Min $74,000 to Max $119,600 annual equivalency (FSE) DOE. \#LI-RS1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
    $39k-50k yearly est. 60d+ ago
  • Inside Sales / Appointment Setter

    Image One 4.5company rating

    Remote or Rolling Meadows, IL job

    Image One Facility Solutions specializes in comprehensive maintenance and cleaning services for establishments large and small. Our highly trained and certified cleaning professionals take pride and responsibility for your facility, delivering industrial-strength cleaning while utilizing the most advanced, green cleaning materials and techniques. Backed by a strong leadership team with more than 25 years of experience in facility solutions, we boast one of the lowest staff turnover rates in the industry. This translates to even more knowledge and performance for our customers through dedicated cleaning crews that know your facility inside and out. Our office is located in Rolling Meadows, IL and Image One services the greater Chicago area from the Wisconsin border to the Indiana border, as far west as Rockford, IL. Account Executives will be assigned a territory based on where they reside and the needs of Image One. Position Overview Inside Sales Reps, or Appointment Setters are responsible for setting appointments for the Outside Sales Representatives for Image One. Inside Sales Reps work a telephone database to establish a relationship with their prospects so that they can set appointments when the time is right. The Account Executives will then meet with the prospects at their office. Position is training in office and then has the ability to work remote. Responsibilities/Duties Dial for appointments Follow-up with prospects Qualifications Be an outgoing person Ability to follow a structured sales process Experience a plus, but not required Basic computer skills Benefits/Perks Flexible Hours Base hourly pay plus commission structure Part-time
    $34k-41k yearly est. Auto-Apply 60d+ ago
  • Talent Acquisition Leader Sr - Medical Device

    Canon USA & Affiliates 4.6company rating

    Atlanta, GA job

    **Talent Acquisition Leader Sr - Medical Device - req1616** Manage requisition workload and meet specific recruiting performance goals. **RESPONSIBILITIES** This is a remote home office role, located in the USA. + Manage requisition workload, meeting specific recruiting performance goals, as assigned by Director, Talent Acquisition. + Build and maintain candidate pipelines and networks as needed to ensure a constant flow of qualified candidates are available to meet CMSU manpower needs. + Create candidate skill set pipeline folders in recruiting application allowing easy retrieval and review for Hiring Managers. Develop local notification process alerting Hiring Managers of new prospective candidates for their organizations. + In partnership with business unit leaders; Director, Talent Acquisition; and local Hiring Managers, identify, develop and maintain College Recruiting/Cadet/Intern Programs as needed to support assigned business unit(s). + Coordinate 3rd party search firm and Talent Acquisition agency recruiting utilization + Conduct telephone screening and/or in-person interviews ensuring only qualified candidates are submitted to Hiring Managers for consideration. + Ensure all candidate contacts (in-person, telephone and email), activities and tasks are thoroughly and correctly documented in CMSU recruiting application (ATS). + Ensure follow-up and detailed feedback are received and thoroughly documented in recruiting application (ATS) within 48-hours of candidate submittal and 24-hours of interview completion. + Manage applicant workflow, requisition and offer letter approval processes per CMSU recruiting service delivery process models and recruiting application. + Maintain contact with all Hiring Managers to ensure complete understanding of their present and future manpower needs, keeping them informed on the current status of their requirements and prospective candidates. + In coordination with business unit leaders and Hiring Managers, establish and maintain prioritization system for requisitions, putting forth maximum focus on filling high priority requirements timely. + Coordinate relocation, sign-on bonuses, compensation, and incentive plans between prospective new hires and CMSU management as required. + Review information on all assigned requisitions and associated candidate status by close of business Friday, or your last working day, of each week, ensuring correctness of all information, prior to creation and transmission of weekly requisition status and recruiting activity reports. + Participate in job fairs, trade shows and career fairs + Coach, guide, mentor and develop Sourcers and Recruiters as necessary + Prepare reports and compile information as necessary **QUALIFICATIONS** + Possess ability to train, coach, mentor and develop mentor Sourcers and Recruiters + Computer literate with strong Internet, Microsoft Word, Excel and PowerPoint abilities. + Possess ability to work extended hours and weekends as necessary to accomplish recruiting missions. + Available for frequent, often âlast minuteâ domestic travel, as necessary. + Possess and aggressively demonstrate a strong sense of urgency in completing missions timely. + Able to adapt and adjust to rapidly changing priorities. + Possess superior written and oral communications and presentation skills. + Possess superior multi-tasking abilities. + Possess strong customer service skills. + 4 Year Bachelor's Degree + 10 years Recruiting experience in a corporate recruiting capacity + Pay Information: Min $97,900 to Max $157,500 (DOE) **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
    $97.9k-157.5k yearly 8d ago
  • XR Clinical Applications Specialist

    Canon USA & Affiliates 4.6company rating

    Atlanta, GA job

    **XR Clinical Applications Specialist - req1569** This position is the project manager for the final implementation for clinical applications training of a CMSU modality with the customers. After the sales and installation is complete, the Clinical Applications Specialist takes charge of the process, and works with the doctors, nurses, and technologists at each facility to maximize their proficiency and satisfaction with the CMSU products they have purchased. This position plays a critical role in gaining, maintaining, and increasing customer satisfaction with our products and services. **RESPONSIBILITIES** + **Pay Information: Min $78,600 to Max $126,500** + **Requires 80-90% nation wide travel.** + Be the project manager for the final step in the implementation of a specific CMSU diagnostic imaging modality at each location. + Develop the training plan and manage the training process and presentation for the doctors, nurses, and technologists at each location to assure their best utilization of CMSU products and services. + Consult with physicians and clinicians regarding best clinical practices (e.g., work flow, image acquisition, protocols, image quality, etc) to maximize each customer's satisfaction with CMSU products and services. + Determine whether client needs additional training or development and preparing additional training as determined by need. + Maintain contact as the key clinical contact person for CMSU at each facility for follow-up and additional training needs. + Complete site reports documenting the daily training details. + Provide Pre/Post Communications for both internal and external customers. + Maintain technical and clinical proficiency. + Diagnose and resolve problems affecting system performance and image quality. + Escalate any unresolved issues pertaining to system performance and image quality. + Work with service engineers as needed. + Complete Alerts and PCR's when applicable. + Provide mid-week update to Applications Management and local Canon Team. **QUALIFICATIONS** + Excellent project management skills. + Excellent verbal communication skills. + Excellent written communications skills. + Excellent presentation/platform skills. + Previous teaching experience a plus. + Based on Modality Supported: (XR) ARRT RT(R); (VL) ARRT RT( R)-Minimum Required, VI, CV or CI - Preferred; (MR) ARRT; (CT) ARRT RT(R); (PETCT) AART (CT ) and Either ARRT (N) or CNMT. + Must maintain active motor vehicle/driver's license from the state where the specialist resides. + 2 Year / Associate's Degree Radiologic Technologist in the specific modality. + 5 years Clinical experience at a hospital or imaging center. + **Pay Information: Min $78,600 to Max $126,500** \#LI-NA1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
    $78.6k-126.5k yearly 60d+ ago
  • TECHNOLOGY SERVICE ENGINEER

    Milner 4.5company rating

    Milner job in Peachtree City, GA

    Job DescriptionDescription: Job Title: Technology Service Engineer Department: Service Reports to (Title): Manager BASIC FUNCTION Primary Responsibility: The Technology Service Engineer (TSE) is responsible for remote and on-site integration, implementation and design of customer IT network and telephony products and systems, which may include network infrastructure hardware (i.e. Servers, Workstations, Racks, Routers, Firewalls, and Backup Solutions) and software networked configurations. TSEs are a vital link to the sales organization, in providing sales lead opportunities and/or feedback based on customer usage, change in business needs and other areas of Tech Services focus. May serve as a team member or team leader within own work area or on a cross-functional team. May have service responsibility based on assigned geographic territory and/or individual customer. WORK PERFORMED Maintains a high level of customer satisfaction and responsiveness to all business needs. Responsible for responding to request generated by the Network Operations Center (NOC), which carry the highest priority of all request. TSEs will contact the customer immediately to provide confirmation of the request and an arrival time. Complete network assessment and all associated forms Ensures high-level customer satisfaction by providing end-user training on implemented solutions and advising customers on preventative maintenance procedures and configurations that may impact product and network performance. Providing consultative assistance for complex network issues that involve output devices (printers) and document management software. Ability to use experience and independent judgment to handle unique and sometimes complex situations. Depending on technical expertise and certifications, TSEs may be required to assist with projects outside of their immediate areas of responsibility. Communicate status updates, concerns or observations, and any client communications to Manager; daily. Utilize sophisticated tools, service aids, product schematics, and any other available product information in the assessment and resolution of network equipment. Maintain their technical certifications, as well as obtain the expertise and knowledge on product & solution training specific to the needs of their function. May assist in the development of associate level employees on IT Services offerings and solution identification to help improve/increase their proficiency and effectiveness in the application of diagnostic techniques and solutions. Provide comprehensive technical support on advanced technologies in the IT network environment and can assist in the development and delivery of technology and skills development seminars. Perform other duties as required. EDUCATION REQUIREMENTS 4-year college degree in a technical (MIS, IT) program or equivalent experience Experience working as a member and leader of a team Technical hardware knowledge MCITP Enterprise Administrator or MCSE Certification required. EXPERIENCE REQUIREMENTS A minimum of 4 years of experience in designing, installing, configuring, administering and troubleshooting network systems or telephony is preferred. Experience required in the following areas: Computer networking. Server operating systems. Apple operating systems. Advanced network training and experience Experience installing network systems in the field Additional skills required: High level of network systems and troubleshooting Excellent verbal and written communication skills. Excellent customer service skills Ability to diagnose and troubleshoot methodically and efficiently. Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations. Ability to communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds. WORK ENVIRONMENT Work in areas which require attention to detail in a varied environment. General office environment. May spend long hours sitting or standing. Some physical effort is required which may involve bending, reaching, stretching, or similar activities as well as lifting or moving items weighing up to 60 pounds Requires a valid state driver's license and minimum level of auto insurance coverage per company policy for position entails extensive use of personal car while on company business. SPECIAL REQUIREMENTS Employee must complete required courses as described by Human Resources for all employees. This description presents the major responsibilities required for this job title. Individual positions may require the performance of additional duties as assigned. BUDGET RESPONSIBILITY Secure and maintain work environment; PC, Phone and other assigned equipment. Requirements:
    $84k-112k yearly est. 13d ago
  • Senior user experience designer

    Vivo 4.7company rating

    Remote or California City, CA job

    Our client, a leader in technology, is looking for a visual designer to help design their public facing website. This person will have a significant impact on shaping the identity of the Design organization within the company. This is a 6 month contract, with the possibility of extension with the option of being fully remote. Responsibilities Collaborate closely with cross-functional teams to understand the objectives and goals of the website redesign project. Create a captivating and cohesive visual design for the website that resonates with the target audience. Use Style Guides and Design System for all visual design, aligning with the client s brand identity. Ensure the website is responsive and accessible, providing an optimal user experience across various devices and accessibility requirements. Deliver high-quality design assets and deliverables within defined timelines and project requirements. Understand user and stakeholder needs, industry best practices, and emerging trends in website design. Develop wireframes, prototypes, and visual designs that demonstrate a keen eye for aesthetics, layout, typography, and color theory. Collaborate with UX content strategists and web developers to ensure seamless integration of design elements and functionality. Implement responsive design principles to create an engaging and user-friendly experience across desktop, tablet, and mobile devices. Incorporate accessibility standards and best practices to ensure the website is inclusive and accessible to all users. Use industry-standard design tools (such as Adobe Creative Suite, Sketch, or Figma) to create and iterate on design concepts efficiently. Requirements 4+ years of experience as a Visual Designer. Understanding of the UX domain Figma experience Digital Agency experience, designing websites for both consumer and enterprise Nice to have Prior experience as a lead is a plus. Hands-on experience with AEM or CMS is a plus. Expected hourly pay range Fair Market rate Exact compensation may vary based on skills, experience, and location. About Vivo Having been in business since 2006, Vivo is a full-service recruiting and consulting company, specializing on mid to senior level technology resources. Our brand promise is simple: we get people. We get that our clients don t want to waste time, and that our candidates and employees thrive when given honest feedback and an opportunity to grow. Whether you re onsite at our Pleasanton headquarters or working for one of Vivo s clients the best brand names out there our promise to you is unwavering: we will treat you like you are our most important employee. Do you think you get people get what they really need, and get how to deliver? We re not perfect but we re accountable. We re not in 32 countries, but we are in the heart of it all. So, if you are looking for a flexible, fun and high-energy work environment, along with the opportunity to work with some of the world s technology leaders, we can t wait to talk to you. Vivo We Get People!
    $123k-169k yearly est. 60d+ ago
  • CONTRACT BILLING SPECIALIST

    Milner 4.5company rating

    Milner job in Peachtree City, GA

    Job DescriptionDescription: Job Title: Contract Billing Specialist Company: Milner Job Type: Full-Time Milner is seeking a detail-oriented Contract Billing Specialist to manage and maintain contract setups for both existing portfolios and new customers. This role is essential for ensuring accurate and timely billing, conducting billing health checks, and resolving complex billing and contract administration issues. The ideal candidate will provide exemplary customer service, support our collections team with disputes, and assist in training other billing specialists. This position demands a high level of engagement with complex customer billing and contracts. Key Responsibilities Contract and Billing Management: Oversee and maintain the setup of Tier 1-3 contracts, including base and usage billing, meter entries, audits, and contract revisions. Issue Resolution: Proactively identify and resolve billing and invoicing errors; recommend process improvements to minimize future issues. Customer and Partner Support: Provide meter information to partners, handle general billing inquiries via email and phone, and manage the ServiceNow queue. System and Record Management: Set up contract records in ERP systems for large, complex accounts; create custom invoice templates for manual adjustments. Collaboration and Compliance: Work with banks on bundled allocations and invoice corrections, publish account profiles, and manage contract assignments and terminations across all billing tiers; attend company rollouts for new customers. Financial Management: Manage Credit Carry Forward (CCF) and underage contracts by auditing and applying credits as necessary; partner with the Accounts Receivable team to apply supply allotment credits on appropriate invoices. Monitoring and Reporting: Monitor the Meter Health Report and escalate issues as needed to the DCA Team. Qualifications and Experience High School Diploma or GED required; some college or equivalent job experience preferred. Proficiency in Microsoft Office Suite, with advanced skills in MS Excel and MS Access. Strong communication, customer service, and problem-solving skills. Excellent attention to detail and record-keeping abilities. Ability to work effectively in a team setting. Benefits Comprehensive health benefits including medical, dental, and vision coverage. 401(k) retirement savings plan. Opportunities for professional growth and development through ongoing training and mentoring. Supportive work environment conducive to developing world-class business skills. Requirements:
    $34k-45k yearly est. 16d ago
  • Mgr SBG GOV -Southern States

    Canon USA & Affiliates 4.6company rating

    Atlanta, GA job

    **Mgr SBG GOV -Southern States - req1617** Manage CMSU Business Development in assigned federal accounts. Establish long term relationships with key customers in the form of comprehensive purchase agreements and specialized business/clinical partnerships. **RESPONSIBILITIES** This is a remote, field-based position. The selected candidate will be required to live in the listed State(s). Southern States: Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Kentucky, Mississippi, NC, SC, OK, TN and TX **Pay Information: Base Salary $157,020 plus incentives.** + Analyze and identify CMSUs position within assigned Government accounts, long-term customer targets as well as products and services pertaining to customer requirements. + Manage and implement new business development strategies in conjunction with the market and region teams, including all products, services, financial parameters, strategic business alliances, consultative services and protocols within Government (including VA) accounts. + Manage and coordinate, as appropriate, business development resources from the business units, field sales organization and the HIT BU. + Create and maintain an annual business plan that demonstrates measurable and actionable metrics on a quarterly basis. Advise and recommend a plan to develop, implement, and manage CMSU's annual company plan for the assigned accounts. + Support all assigned geography activities as it relates to the Government. Be recognized as a valued member of the sales teams. + Maintain Veterans Integrated Service Network (VISN) relationships and coordinate the sales and service strategy for the VISN within assigned geography. + Manage to the company plan, quarterly budgets, contracts, forecasting and management business objectives (if applicable), customer relationships, and public and opinion leader perception within assigned geography. + Additional duties as assigned. **QUALIFICATIONS** + Knowledge of Government procurement process for VA + Strong project management skills, with ability to manage multiple projects at different stages, while meeting deadlines and maintaining quality. + Proficient in MS Office Suite products (Excel, Word, PowerPoint). + Proficient virtual presentation experience with Microsoft Teams preferred. + Strong presentation, public speaking, communication, and interpersonal skills. + 4 Year Bachelor's Degree in Degree in Business, Economics, Finance, Marketing, or related field. + 3 years Sales experience with medium to large Integrated Delivery Network (IDN) or direct experience within the VA. + 5 years VA VISN relationship management experience preferred + **Pay Information: Base Salary $157, 020 plus incentive** **\#LI-LP1** **\#LI-Remote** **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
    $157k yearly 5d ago
  • Business Sys Analyst Sr

    Canon USA & Affiliates 4.6company rating

    Atlanta, GA job

    **Business Sys Analyst Sr - req1597** Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. **RESPONSIBILITIES** + **Accountability** + Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream. + Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners. + Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream. + **Process Management** + Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies. + Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides. + Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals. Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents. + **Collaboration & Support** + Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner. + Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions. + Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms. + **Senior Role** + Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap. + Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream. + Lead meetings to discuss dependencies and impact of changes across all workstream. **QUALIFICATIONS** + Deep expertise in **Quote-to-Cash (Q2C)** processes, including quoting, pricing, order management, billing, and revenue recognition. + Hands-on experience with **Salesforce CRM** , including: + Territory Management for sales alignment and coverage. + Account Sharing Models for visibility and collaboration. + Opportunity Management for pipeline tracking and forecasting. + Deal Approval Workflows for discounting and compliance. + Salesforce CPQ (Configure-Price-Quote) for complex pricing and quoting. + **Strong ERP experience, ideally with Oracle E-Business Suite R12 or Oracle Cloud ERP for order management, invoicing, and financials.** + Order-to-Cash and Revenue Management modules for accurate billing and compliance. + Integration between CRM and ERP systems, including middleware or API-based solutions. + Ability to design, configure, and optimize end-to-end Q2C workflows across integrated platforms. + Familiarity with revenue recognition standards (ASC 606) and compliance considerations. + Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems. + Preference for exposure to Install Base functionality for managing assets and service entitlements. + Preferred: Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies. + Excellent communication skills and the ability to develop and maintain effective internal and external working relationships. + Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc). + Deep understanding of application structures, functions, and processes. + Demonstrated ability to lead complex business process reengineering efforts. + Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability. + Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions. + Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream. + 8 years minimum with Relevant Business Analysis experience required. Experience implementing enterprise-wide solutions. + **Pay Information: Min. Salary of $110,700 to Max. Salary $178,200 (annual equivalency); DOE** \#LI-RS1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
    $110.7k-178.2k yearly 44d ago
  • TECHNICIAN

    Milner 4.5company rating

    Milner job in Peachtree City, GA

    Job DescriptionDescription: Job Title: Technician Job Family: Service Status: Non-Exempt Reports To: Service Manager Milner, Inc. is a vibrant and innovative company committed to providing our clients with the best possible service and support. We believe in investing in our employees, prioritizing diversity and inclusion, and giving back to our communities. If you're looking for a dynamic and exciting career in the business technology solutions industry, we encourage you to consider joining our team. Job Purpose: As a Technician II, you will be responsible for performing basic diagnostics, repairs, and maintenance on Multi-Function Printers (MFP). With entry-level experience in networking and connectivity, you will also assist in setting up and troubleshooting networked devices under the guidance of more experienced technicians and the Service Manager. Core Responsibilities: Success in this role hinges on your ability to perform each job responsibility satisfactorily. These duties reflect the essential knowledge, skills, and abilities required to undertake all responsibilities. Please note that the frequency of tasks, their percentage of total work time, and work duration might vary based on department, field assignments, and territorial jurisdiction. Primary Duties and Responsibilities (80%): Perform basic diagnostics and repairs on MFP devices, ensuring timely and efficient service to minimize downtime for customers. Conduct routine maintenance on MFPs to prevent breakdowns and ensure optimal performance. Assist in the installation and configuration of MFP devices, with a focus on ensuring proper network connectivity for printing and scanning features. Provide on-site technical support to customers, addressing basic issues and escalating more complex problems to senior technicians or the Service Manager as needed. Maintain accurate records of service activities, including parts used, repairs completed, and customer interactions. Ensure compliance with all company policies, safety guidelines, and local regulations. Stay informed about new models, technologies, and basic best practices in MFP repair and maintenance. Collaborate with team members to ensure a high-quality customer experience. Assist in managing parts inventory by accurately reporting parts usage and needs to the Service Manager. Provide feedback on recurring issues and potential improvements. Training and Development (10%): Participate in training programs to enhance technical skills, particularly in networking and connectivity, and gain proficiency in MFP repair and maintenance. Support senior technicians in the training of new team members by sharing knowledge gained through experience. Administrative Duties (10%): Maintain accurate and up-to-date documentation for all service calls, including work orders and service reports. Manage time effectively to ensure that all service calls are completed within the assigned time frames. Assist with basic territory maintenance and alignment tasks as directed. Necessary Qualifications: High School education or equivalent. Basic certification or training on the full line of manufacturer's models. Valid driver's license and clean driving record. Reliable transportation unless a company vehicle is provided. Basic understanding of network connectivity related to print and scan features. Ability to perform basic repairs and maintenance with guidance from senior technicians. Strong customer service skills and the ability to communicate effectively with customers. Desirable Qualifications: General knowledge of Microsoft Suite and basic experience with e-Automate. Familiarity with basic hardware/connectivity technology and terminology. Working Conditions: Environment: Field-based with frequent travel to customer sites. Exposures: Moderate noise, occasional exposure to hazardous materials. Travel: Frequent local travel with occasional out-of-town assignments. Physical Conditions: Standing, walking, kneeling, stooping, lifting, and carrying equipment. Requirements:
    $26k-37k yearly est. 29d ago
  • National Support Eng - CT

    Canon USA & Affiliates 4.6company rating

    Atlanta, GA job

    **National Support Eng - CT - req1618** Support Service operations by utilizing technical product expertise in resolution of urgent issues, analyzing actions taken, and utilizing results to improve business practices. A high value is placed on improving repair speed (MTTR) and reducing repair costs. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer, and reasonable accommodations will be considered. **RESPONSIBILITIES** + **InTouch Center & Front Line Support** + Provide after-hours on-call telephone support and direct escalation support to Customer Engineers and Customer Solution Specialists (CSS). Mentor CSS to improve call resolution and author product knowledge articles to increase effectiveness. Establish and monitor procedures to maintain the integrity and quality of the Service problem/solution database. + Partner with Service field leadership to identify, escalate, and resolve customer issues through the Alert process. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU). Standardize and disseminate critical technical information, develop troubleshooting flowcharts, and recommend tools or equipment that improve productivity and reduce costs. Identify potential product issues, perform root cause analysis, and continuously improve alert and escalation processes. + **InnerVision Development** + Define future functional and feature needs for InnerVision based on field experience. Assist with testing, deployment, and optimization of upgrades and enhancements. Develop and refine internal processes using Best Practice principles to support daily operational needs. + **CMSC & NPI Support** + Differentiate product issues from routine service issues and investigate root causes. Serve as a technical liaison between Front Line teams and CMSC to identify, quantify, and resolve ongoing product concerns. Provide technical expertise to the CMSU Business Unit during NPI activities. + **Training Academy Support** + Contribute technical knowledge to the development of training curriculum aligned with evolving business needs. Support instructional delivery, lab oversight, and competency assessments as required. + **Overall Service & Business Performance** + Analyze InTouch cases to identify trends, recurring issues, and root causes across processes, hardware, software, and logistics. Develop and promote standardized troubleshooting methodologies, technical bulletins, and best practices that improve customer satisfaction and reduce costs. Establish measurement systems, influence service information systems, and provide financial impact analysis to support profitability-driven corrective actions. + **Customer & Internal Technical Support** + Work directly with eligible external customers to remotely troubleshoot and resolve product issues via phone and remote tools. Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. **QUALIFICATIONS** + Previous technical support or field service experience at journey level demonstrating strong troubleshooting and analytical skills. + Ability to develop and maintain effective internal and external working relationships. + Ability to travel both nationally and internationally. + Must maintain active motor vehicle/driver's license from the state where the employee resides. + Minimum 7 years Applied technical experience. + **Pay Range $107K to $193K** \#LI-LP1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
    $62k-79k yearly est. 2d ago
  • TECHNOLOGY SALES CONSULTANT

    Milner 4.5company rating

    Milner job in Gainesville, GA

    Job DescriptionDescription: Job Title: Technology Sales Consultant Department: Sales For decades, Milner has committed to helping organizations innovate with technology solutions to address today's challenges. Our diversified portfolio gives businesses full access to solutions that help accelerate growth and streamline business processes. We deliver a full suite of products and services from multifunctional copiers and printers, to IT solutions, document management software, and business telephones. As a Technology Sales Consultant at Milner, you will play a pivotal role in driving our business to new heights. Your primary focus will be on generating revenue by identifying and pursuing new sales opportunities, as well as nurturing and expanding relationships with existing clients. Your responsibilities will include: Prospecting and Lead Generation: Conduct market research to identify potential clients and industries. Proactively seek out new business opportunities through cold calling, networking, and leveraging online resources. Client Relationship Management: Build and maintain strong, long-lasting relationships with key decision-makers and influencers within client organizations. Understand client's business needs and challenges to position our technology solutions effectively. Regularly engage with clients to ensure satisfaction, address concerns, and identify upselling opportunities. Sales Presentations and Product Knowledge: Conduct product demonstrations and presentations to showcase the features and benefits of our technology solutions. Stay updated on industry trends, competitor offerings, and technological advancements to effectively articulate the value proposition of our products. Proposal Development and Negotiation: Prepare and present compelling proposals tailored to clients' specific needs. Negotiate terms, pricing, and contracts to ensure mutually beneficial agreements. Sales Reporting and Forecasting: Maintain accurate and up-to-date records of sales activities in the CRM system. Provide regular sales forecasts, performance reports, and insights to management. Achieving Sales Targets: Meet and exceed monthly, quarterly, and annual sales targets. Develop and execute strategies to maximize revenue and market share. Company Benefits: Highly competitive commission structure. Full benefit program that includes medical, dental, life insurance, and disability. 401(k) + matching. Competitive PTO. Mentorship opportunities. Networking opportunities. Qualifications: Hard work ethic, positive, and coachable. 1 year of sales experience. Strong communication, negotiation, and interpersonal skills. Results-driven with a demonstrated ability to meet or exceed sales targets. Bachelor's degree or equivalent professional experience. We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome and encourage applications from candidates of all backgrounds, experiences, and perspectives, as we believe diversity fuels innovation and drives our collective success. Join us in building a workplace that values and respects the differences that make us strong. Requirements:
    $54k-83k yearly est. 7d ago
  • ACCOUNTS RECEIVABLE COLLECTOR

    Milner 4.5company rating

    Milner job in Peachtree City, GA

    Job DescriptionDescription: Job Title: Accounts Receivable Collector Branch: 999 Department: Administration Reports To: Office Manager The Accounts Receivable Collector is responsible for managing and collecting outstanding customer balances, ensuring timely payments, and maintaining accurate account records. This role serves as a key point of contact for customers regarding billing inquiries and works closely with internal teams to resolve discrepancies and maintain healthy cash flow. This is a collaborative, in-office position that supports and interacts daily with the AR and administrative teams. Key Responsibilities Review weekly AR aging reports and prioritize follow-up activity. Contact customers via phone and email regarding past-due balances. Process credit card payments and record transactions accurately. Research and resolve payment discrepancies, accounts on hold, and unapplied cash. Respond to customer inquiries related to invoices, statements, and account activity. Document all collection efforts and maintain up-to-date notes in ERP system. Collaborate with internal teams (Billing, Sales, Service) to address account issues. Support month-end closing and year-end audit activities as needed. Contribute positively to a team-oriented, in-office work environment. Perform other related duties as assigned. EDUCATION REQUIREMENTS Requires high school diploma or equivalent required; business or accounting coursework preferred. EXPERIENCE REQUIREMENTS 1 - 3 years experience in in accounts receivable, collections, or bookkeeping. Strong understanding of billing processes and AR best practices. High attention to detail and accuracy with numerical data. Excellent written and verbal communication skills. Strong customer service and problem-solving abilities. Ability to work in a team-based, in-office environment. Ability to manage multiple tasks in a fast-paced environment. Proficient with computers, data entry, and standard office software. SPECIAL REQUIREMENTS Employees must complete required courses as described by Human Resources for all employees. This description presents the major responsibilities required for this job title. Individual positions may require the performance of additional duties as assigned. BUDGET RESPONSIBILITY Secure and maintain work environment, PC, Phone and other assigned equipment. Requirements:
    $36k-41k yearly est. 28d ago

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Zippia gives an in-depth look into the details of Milner, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Milner. The employee data is based on information from people who have self-reported their past or current employments at Milner. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Milner. The data presented on this page does not represent the view of Milner and its employees or that of Zippia.

Milner may also be known as or be related to MILNER DOCUMENT PRODUCTS INC, Milner, Milner Document Products, Inc., Milner Technologies Inc and Milner, Inc.